Success Stories | Customer Results & Use Cases in the Restaurants

GoodData helped Firehouse Subs, a large restaurant chain, manage analytics dashboards for over 1,000 franchises. Before GoodData, Firehouse Subs struggled... with disorganized data and manual reporting. The new dashboards automated reporting, saving eight days of work per month and improving scorecard metrics. The company saw a 683% ROI and a payback period of just 0.2 years. Increased data insights led to higher revenues and better business decisions.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Hungry Lion used KNIME Team Plan to automate hundreds of data workflows and cut build time by 77%. The company saved... up to 90% on operational costs and improved labor forecasting accuracy. KNIME enabled non-technical teams to manage data and reporting, reducing reliance on external vendors. New hires learned to use KNIME in just two months. Stock ordering automation led to a 95% improvement over manual processes.
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Board Foresight helped Whataburger improve sales forecasting and staffing projections. The company faced issues with inaccurate forecasts due to gaps... in historical data. Board partnered with Whataburger’s finance team to build 20 short-term predictive models for sales by region. Now, Whataburger can forecast store sales within a 1-2% error margin. The HR team uses these insights to manage costs and retention more effectively.
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Infor Talent Science helped Gibsons Restaurant Group lower its employee turnover rate by 21. 9%. The company used a custom...candidate selection system to improve hiring quality and fit. Gibsons streamlined its hiring process and aligned new hires with company culture. The solution allowed ongoing updates to hiring profiles. Gibsons saw stronger employee culture and better retention.
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Prezzo used Apteco Marketing Suite to move from generic promotions to targeted, data-driven offers. With Planning-inc, they integrated till, behavioral,... and engagement data for a single customer view. Marketers now segment customers and personalize vouchers based on spend and engagement. Real-time campaign execution and seamless email integration improved customer experience. The new system supports menu development, pricing, and location planning, driving operational improvements.
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Vena helped Torchy's Tacos boost FP&A software adoption by replacing a complex budgeting tool with a native Excel solution. The FP&A team... now works in a familiar Excel environment, making financial modeling and analysis easier. Vena integrates with NetSuite and the POS system, providing full transparency and drill-down visibility into transactions. The team can quickly identify trends and anomalies, improving planning and reporting. User adoption increased, and the team gained better insights without a steep learning curve.
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Plecto helped Hungry. dk reduce reporting time by integrating sales data from Podio. The company gained a 360-degree business overview...on office TVs and mobile devices. Management and teams now track KPIs in real time across all locations. Dashboards motivate staff with gamification and friendly competition. Mobile access ensures sales activities are always logged and visible.
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Goiko used CARTO for data-driven site selection during its international expansion. The restaurant chain faced challenges finding the right data... for new markets in Europe. CARTO provided location intelligence to help Goiko analyze demographics and predict new store performance. This reduced risk and supported profitable decisions for opening new branches. Goiko now tracks store profitability and expands its brand using CARTO's platform.
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XPIENT Solutions replaced Crystal Reports with Stonefield Query for HEAT to solve reporting issues after a system upgrade. The help desk... team can now generate reports instantly for clients, improving customer service and communication. Over sixty report templates were created, and more than forty reports are sent daily. Clients now receive daily reports for free, which sets XPIENT apart from competitors. The solution is easy to use and has increased client loyalty.
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Domo helped Freddy’s Frozen Custard save hundreds of hours by automating manual processes. The restaurant franchise used Domo’s data flow... engine to predict game audiences. Freddy’s manages over 500 locations and 25,000 team members. Domo supports menu optimization, location selection, and loyalty program management. The platform enables faster, data-driven decisions for managers and franchisees.
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AtScale helped Papa Johns unify analytics from two conflicting systems into a single source of truth. Before AtScale, dashboards took... 30–45 seconds to load and leaders saw inconsistent metrics. With AtScale's semantic layer, queries now run in under 3 seconds and all users see the same numbers in Excel and Tableau. Adoption spread across every business function, eliminating daily maintenance and manual updates. Papa Johns now has a trusted data foundation for AI and business decisions.
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AnyLogic helped Maestro Pizza optimize food delivery and employee scheduling. Consultants used simulation models and GIS maps to analyze routes... and staffing. The model showed that adding more drivers, not cashiers, improved delivery times and reduced queues. On Sundays, five fixed and one floating driver are needed; on Saturdays, three floating drivers are required. The solution let Maestro Pizza test scenarios and plan resources for better service.
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Sprinklr Social and Sprinklr Insights helped Chick-fil-A turn 73% negative fan sentiment into 92% positive. Chick-fil-A used social listening to... track and respond to thousands of messages about their BBQ sauce change. The team engaged fans in real time, using dashboards and tags to manage the campaign. On relaunch day, mentions of Chick-fil-A and BBQ sauce jumped 188 times. Over 5,000 messages were reviewed or answered in three days. Chick-fil-A built stronger relationships with fans and improved brand sentiment.
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Sprinklr Social and Sprinklr Insights helped Chick-fil-A turn 73% negative fan sentiment into 92% positive. Chick-fil-A used social listening to... track and respond to thousands of messages about their BBQ sauce change. The team engaged fans in real time, using dashboards and tags to manage the campaign. On relaunch day, mentions of Chick-fil-A and BBQ sauce jumped 188 times. Over 5,000 messages were reviewed or answered in three days. Chick-fil-A built stronger relationships with fans and improved brand sentiment.
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Sprinklr Social and Sprinklr Insights helped Chick-fil-A turn 73% negative fan sentiment into 92% positive. Chick-fil-A used social listening to... track and respond to thousands of messages about their BBQ sauce change. The team engaged fans in real time, using dashboards and tags to manage the campaign. On relaunch day, mentions of Chick-fil-A and BBQ sauce jumped 188 times. Over 5,000 messages were reviewed or answered in three days. Chick-fil-A built stronger relationships with fans and improved brand sentiment.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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GetintheLoop helped Papa John's boost pizza sales during off-peak hours. The team tested different offers and found that a 40%... discount drove more orders than set deals. GetintheLoop used app notifications and emails to reach customers at key times. The campaign generated over 1,300 conversions, 33,530 engagements, and 2 million views. Timed digital ads and urgent offers increased new customer orders.
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EmbedSocial helped Pepe’s Pizzeria Napoletana boost trust and engagement on their website. By embedding real Instagram feeds, Pepe’s showcased user-generated... content from happy customers. In just 18 days, their Instagram content received 33,000 extra views. Visitors spent more time on the site and felt more confident to order. Social proof from real diners turned curiosity into more sales.
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Later helped Habit launch the Desert Drip Charburger at a festival. The campaign used fashion-forward creators to reach a younger... audience. Four creators produced 51 pieces of content, driving 1.08M views and 4M paid impressions. The campaign led to a national menu launch. Creator-led storytelling outperformed traditional ads for Habit.
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Westside Pizza used PromoRepublic to centralize local marketing for 35 locations. The franchise unified its listings, reviews, and social media... in just six weeks. This helped them compete with national pizza chains. The new system made it easy for all locations to adopt digital tools. As a result, Google conversions increased by 55%.
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TheFork, a Tripadvisor Co. , used RADAAR to manage social media for over 80,000 restaurant partners. The team needed to...streamline publishing and save time. RADAAR’s scheduler let them plan content for a month at once. This reduced manual work and improved consistency. TheFork now connects with followers more efficiently and grows brand awareness across many countries.
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noma uses WordPress and Pressable to power its website. The site features a minimal design that matches the restaurant’s unique... style. Visitors can explore noma’s story, watch behind-the-scenes videos, and read about the culinary team. The website’s color scheme changes with the weather, reflecting noma’s seasonal approach. MailPoet integration makes it easy for guests to join the mailing list and stay updated.
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Sage Restaurant Group uses Sendible to manage social media for all its restaurants across the United States. The group needed... a solution to streamline content management and publishing. Sendible helped them coordinate social media activities for multiple locations. This improved their ability to maintain a consistent brand voice. The platform made it easier to collaborate and track analytics for each restaurant.
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Yext helped Taco Bell boost its local search visibility. Taco Bell used Yext to manage and optimize listings for over... 7,000 locations. The team saw more high-quality traffic and increased conversions from local search. Yext made it easy to update business info across Google, Apple, and Bing. Taco Bell now appears in top local search results for "tacos" and "drive-thru." Yext Analytics gave Taco Bell insights into store performance and local search trends.
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Procurios helped New York Pizza improve internal communication with its franchisees. The platform enabled a national and local online community... for staff. New York Pizza saw a 66% revenue growth in 2015 after using Procurios. The system is easy to use, even for those without computer skills. Staff could quickly see results and adapt to changes using Scrum methods.
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monday. com helped Grill'd double its campaign turnaround speed. The platform saved the team 5,680 hours each year. Grill'd achieved...a 3x ROI by uniting marketing, PMO, and other teams in one system. Real-time visibility and standardized templates improved alignment and execution. monday.com turned teamwork into a competitive advantage for Grill'd.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Infor Talent Science helped Gibsons Restaurant Group lower its employee turnover rate by 21. 9%. The company used a custom...candidate selection system to improve hiring quality and fit. Gibsons streamlined its hiring process and aligned new hires with company culture. The solution allowed ongoing updates to hiring profiles. Gibsons saw stronger employee culture and better retention.
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Zendesk helped Junkyard Golf Club triple revenue from support tickets in just four weeks. The team increased conversion rates to... 32% and now handles 9,000 tickets per month. Live chat became the main channel, cutting response times to under a minute for chat and 30 minutes for social. CSAT rose to 94%. Zendesk tools also improved agent efficiency and enabled new sales opportunities.
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Zendesk helped Junkyard Golf Club triple revenue from support tickets in just four weeks. The team increased conversion rates to... 32% and now handles 9,000 tickets per month. Live chat became the main channel, cutting response times to under a minute for chat and 30 minutes for social. CSAT rose to 94%. Zendesk tools also improved agent efficiency and enabled new sales opportunities.
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SevenRooms helped Izzy's Steakhouse generate $450,000 in eight months. The restaurant used CRM, reservations, and email marketing tools to drive... repeat business. Email campaigns brought in over $405,000 in tracked revenue. Automated emails for first-time guests achieved a 78% open rate and $20,000 in revenue. Guest tagging and operational reports improved guest experience and floor management. SevenRooms became essential for Izzy's daily operations.
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Act! helped Ken Loyd manage over 78,000 contacts and 50,000 email addresses. He sends 15,000 to 20,000 emails weekly using... Act!'s marketing automation. The software improved his organization and follow-up, ensuring no missed appointments. Ken achieved open rates up to 60% on follow-up emails. Act! enabled him to build a strong personal brand in executive recruitment.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Infor Talent Science helped Gibsons Restaurant Group lower its employee turnover rate by 21. 9%. The company used a custom...candidate selection system to improve hiring quality and fit. Gibsons streamlined its hiring process and aligned new hires with company culture. The solution allowed ongoing updates to hiring profiles. Gibsons saw stronger employee culture and better retention.
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Lago 210 used Paychex to set up a retirement savings plan for its restaurant staff. The owners wanted to attract... and keep good employees in a tough industry. Paychex helped them add payroll, time and attendance, workers' comp, and retirement benefits. The new retirement plan gave staff a way to save for the future. This benefit helped Lago 210 stand out when hiring and keeping workers.
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GoCardless helped EatClub automate payment collection for restaurant partners. Before, EatClub's manual process took up to a week each month.... With GoCardless and Xero integration, admin time dropped sharply. Payments are now collected faster, improving cash flow. The finance team spends less time on manual tasks. EatClub can scale easily as it grows in Australia and the US.
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Vena helped Torchy's Tacos boost FP&A software adoption by replacing a complex budgeting tool with a native Excel solution. The FP&A team... now works in a familiar Excel environment, making financial modeling and analysis easier. Vena integrates with NetSuite and the POS system, providing full transparency and drill-down visibility into transactions. The team can quickly identify trends and anomalies, improving planning and reporting. User adoption increased, and the team gained better insights without a steep learning curve.
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Emburse helped PizzaExpress automate and digitize their financial processes. The finance team saved time by using system-driven compliance and mobile... features for expense reporting. Employees could submit expenses and invoices from any device, making the process faster. PizzaExpress doubled the frequency of employee reimbursements and processed 200% more expense reports. The company gained better control and visibility over spending, leading to more accurate cash flow forecasts.
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Emburse helped PizzaExpress automate and digitize their financial processes. The finance team saved time by using system-driven compliance and mobile... features for expense reporting. Employees could submit expenses and invoices from any device, making the process faster. PizzaExpress doubled the frequency of employee reimbursements and processed 200% more expense reports. The company gained better control and visibility over spending, leading to more accurate cash flow forecasts.
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Emburse helped PizzaExpress automate and digitize their financial processes. The finance team saved time by using system-driven compliance and mobile... features for expense reporting. Employees could submit expenses and invoices from any device, making the process faster. PizzaExpress doubled the frequency of employee reimbursements and processed 200% more expense reports. The company gained better control and visibility over spending, leading to more accurate cash flow forecasts.
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Emburse helped PizzaExpress automate and digitize their financial processes. The finance team saved time by using system-driven compliance and mobile... features for expense reporting. Employees could submit expenses and invoices from any device, making the process faster. PizzaExpress doubled the frequency of employee reimbursements and processed 200% more expense reports. The company gained better control and visibility over spending, leading to more accurate cash flow forecasts.
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Emburse helped PizzaExpress automate and digitize their financial processes. The finance team saved time by using system-driven compliance and mobile... features for expense reporting. Employees could submit expenses and invoices from any device, making the process faster. PizzaExpress doubled the frequency of employee reimbursements and processed 200% more expense reports. The company gained better control and visibility over spending, leading to more accurate cash flow forecasts.
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Stripe Connect helped favy launch a restaurant subscription system in just three months. The team avoided building complex payment infrastructure,... saving significant engineering time. Stripe's developer tools enabled favy to focus on core product innovation instead of payments. The platform now connects 3,800 restaurants and supports recurring billing. This shift allowed faster product updates and improved customer experiences for restaurants in Japan.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Wishpond helped Wayne Gretzky’s Toronto Sports Bar and Restaurant celebrate its 20th anniversary with a geo-targeted sweepstakes campaign. The campaign, managed... by Feast Interactive, used Facebook ads and a simple entry form to capture customer data. Over two weeks, more than 500 people participated and the restaurant’s Facebook engagement grew four times. The campaign reached 170,000 local fans and increased foot traffic. The restaurant gained valuable customer data for future marketing.
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Wishpond helped Wayne Gretzky’s Toronto Sports Bar and Restaurant celebrate its 20th anniversary with a geo-targeted sweepstakes campaign. The campaign, managed... by Feast Interactive, used Facebook ads and a simple entry form to capture customer data. Over two weeks, more than 500 people participated and the restaurant’s Facebook engagement grew four times. The campaign reached 170,000 local fans and increased foot traffic. The restaurant gained valuable customer data for future marketing.
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Campaign Monitor helped Gusto Italian boost email open rates by 66%. The restaurant group cut unsubscribe rates in half. In... just three months, they gained 20,000 rewards subscribers. Gusto Italian used countdown timers to drive urgency and more visits. The easy-to-use platform let any team member create emails fast. Personalized offers brought more food lovers to their tables.
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Klaviyo helped Pi Co. , a fast-casual pizza chain in Ontario, manage over 100,000 email and SMS subscribers. Before Klaviyo,...Pi Co. struggled with separate email and SMS tools, making campaigns slow and hard to manage. With Klaviyo and its Square integration, Pi Co. now runs real-time, automated campaigns and segments customers by loyalty and location. 54% of their Klaviyo revenue comes from automated flows, and 48% of that is from SMS. The team can launch targeted campaigns quickly and track marketing impact easily.
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Validity’s Sender Certification program helped Pizza Hut Restaurants UK achieve a 99. 9% inbox placement rate. The team saw a...15x ROI and delivered three million more emails per year to subscribers. Validity Everest gave them insights to reduce spam complaints and improve targeting. The solution enabled near-perfect deliverability, even for high-risk re-engagement campaigns. Pizza Hut’s marketing team now runs campaigns with confidence, driving more foot traffic and sales.
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Bird helped Guzman y Gomez add four new digital messaging channels. The restaurant chain saw a 40% increase in sales... and a 34% reduction in marketing spend. Customer-initiated conversations grew 10 times. Bird’s automation tools let staff answer questions instantly and manage all support tickets in one place. The new system improved conversion rates and made communication faster and easier for both staff and customers.
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Yard House used Epsilon to send real-time, localized email campaigns. Each location's beer menu was updated live in emails using... data from 68 locations. This campaign led to a 32% year-over-year increase in click-through rates. The emails also re-engaged guests who had stopped interacting. Yard House used their restaurant API to power the campaign.
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Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2. 9M in attributed revenue. The company used targeted...punch card campaigns at Carrabba's Italian Grill and Outback Steakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.
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Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2. 9M in attributed revenue. The company used targeted...punch card campaigns at Carrabba's Italian Grill and Outback Steakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.
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monday. com helped Grill'd double its campaign turnaround speed. The platform saved the team 5,680 hours each year. Grill'd achieved...a 3x ROI by uniting marketing, PMO, and other teams in one system. Real-time visibility and standardized templates improved alignment and execution. monday.com turned teamwork into a competitive advantage for Grill'd.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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IntelligenceBank helped CKE Restaurants manage digital assets for over 3,900 locations. CKE needed a single platform to organize and share... brand materials with franchisees and agencies. IntelligenceBank delivered a digital library that made it easy to find, use, and track approved content. Franchisees now access up-to-date logos, templates, and guidelines. CKE can monitor asset usage and ensure brand consistency worldwide. The platform reduced unapproved designs and improved marketing efficiency.
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MoEngage helped Pizza Hut India deliver over 100 million RCS messages with a 50% delivery rate and 17% read rate. Traditional SMS could... not support Pizza Hut's visual brand or interactive needs. With MoEngage, Pizza Hut used rich media, verified branding, and action buttons in RCS messages. Customers received personalized offers and could order directly from their inbox. The new approach built trust and drove more conversions for Pizza Hut India.
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Prezzo used Apteco Marketing Suite to move from generic promotions to targeted, data-driven offers. With Planning-inc, they integrated till, behavioral,... and engagement data for a single customer view. Marketers now segment customers and personalize vouchers based on spend and engagement. Real-time campaign execution and seamless email integration improved customer experience. The new system supports menu development, pricing, and location planning, driving operational improvements.
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Klaviyo helped Pi Co. , a fast-casual pizza chain in Ontario, manage over 100,000 email and SMS subscribers. Before Klaviyo,...Pi Co. struggled with separate email and SMS tools, making campaigns slow and hard to manage. With Klaviyo and its Square integration, Pi Co. now runs real-time, automated campaigns and segments customers by loyalty and location. 54% of their Klaviyo revenue comes from automated flows, and 48% of that is from SMS. The team can launch targeted campaigns quickly and track marketing impact easily.
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Hey Oliver helped Moondog’s Bar & Grill boost email subscriptions and grow their contact list. The restaurant used marketing automation... to send personalized messages and segment customers by behavior. Email visitors returned twice as often as the site average. Moondog’s improved lead quality and saw more returning visitors. The team now plans to use A/B testing and dynamic recommendations for further growth.
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Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2. 9M in attributed revenue. The company used targeted...punch card campaigns at Carrabba's Italian Grill and Outback Steakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.
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Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2. 9M in attributed revenue. The company used targeted...punch card campaigns at Carrabba's Italian Grill and Outback Steakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.
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Charleys Philly Steaks used Punchh to launch a new mobile rewards app and digital loyalty program. They replaced an outdated... punch-card system and gained over 250,000 loyalty members in just a few months. Online sales grew, with some stores seeing over 25% of sales from digital channels. The participation rate increased by 63% and average visits rose by 22%. Members spend 2.3 times more than non-loyalty guests. Punchh’s integrations and analytics helped Charleys connect with customers and boost franchise success.
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Movylo helped Café Aroma Sevilla increase daily visitors by 33%. The café used digital loyalty programs and happy hour promotions... to turn occasional guests into regulars. Automated birthday gifts and reactivation messages brought customers back more often. The business gained $1,200 extra per month. Over 250 new reviews boosted their local reputation.
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Mee Tarik used Eber’s loyalty marketing platform to grow its customer base. They launched tiered rewards, campus engagement, and festive... campaigns. These strategies led to a 70% growth in their business. The loyalty program helped retain more customers. Mee Tarik focused on sustainable growth using targeted campaigns.
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Paytronix helped Luna and Lime, a major restaurant chain, analyze the impact of their loyalty program campaigns. Using Paytronix’s platform,... they compared customer retention from their own promotions versus a partner’s campaigns. The analysis showed that guests from partner promotions were nearly five times less likely to make five or more visits. Paytronix’s historical tagging feature enabled Luna and Lime to segment guests and improve engagement strategies. This data-driven approach helped them refine their loyalty program for better long-term results.
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Carmela Coffee used Loyalzoo to launch a digital loyalty program. They wanted to boost cross-selling and manage fast-paced orders across... four locations. Loyalzoo's marketing tools helped attract new customers and promote specials. After three years, Carmela Coffee gained 3,338 loyalty members. Their average customer spend rose by 36%. Weekly repeat purchases increased by 117%.
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Comarch Loyalty Marketing Platform helped KFC France grow its loyalty program from 380,000 to over 1 million members in one year. KFC wanted to... boost customer engagement and sales in a crowded fast-food market. The platform enabled real-time, omnichannel loyalty experiences and deeper customer insights. Loyal customers spent 10% more than non-members. KFC chose Comarch for its easy integration and SaaS model.
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TASK helped Luby's, a Texas-based restaurant chain, modernize its operations. Luby's used TASK's centralized POS, mobile ordering, and self-service kiosks.... These tools improved menu control, inventory tracking, and customer experience. Luby's now connects with delivery platforms and uses mobile POS for flexible service. The technology supports growth and keeps Luby's traditional values.
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Stripe Connect helped favy launch a restaurant subscription system in just three months. The team avoided building complex payment infrastructure,... saving significant engineering time. Stripe's developer tools enabled favy to focus on core product innovation instead of payments. The platform now connects 3,800 restaurants and supports recurring billing. This shift allowed faster product updates and improved customer experiences for restaurants in Japan.
Show More..

Yard House used Epsilon to send real-time, localized email campaigns. Each location's beer menu was updated live in emails using... data from 68 locations. This campaign led to a 32% year-over-year increase in click-through rates. The emails also re-engaged guests who had stopped interacting. Yard House used their restaurant API to power the campaign.
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iLoyal helped Awful Annie’s, a popular brunch spot in Northern California, boost repeat visits with a tailored email marketing program. The solution included... monthly promotions, holiday campaigns, and personalized birthday offers. Awful Annie’s used iLoyal to keep guests engaged and drive reservations for special events. The program made every email feel personal and timely. As a result, the restaurant saw stronger customer relationships and more buzz around seasonal offers.
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Corner Juice used Glide to build a custom employee portal and management app. They saved over $100,000 per year on... software costs. The app helps with recipe management, team management, and training. Managers use a dashboard for tasks, projects, and performance tracking. The solution made hiring and onboarding easier during the pandemic. Glide lets Corner Juice run their business more efficiently.
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Vibes helped a large multi-unit restaurant franchise operator launch a pilot SMS and mobile wallet program across 360 locations. The operator used... in-store signage to drive opt-ins, with no paid media. The program generated 35,315 coupon redemptions and $587,739 in revenue, outperforming projections by nearly 4x. Subscriber retention reached 91%, and engagement rates stayed above benchmarks. The operator could send localized offers quickly, boosting traffic and sales without extra burden on store teams.
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MoEngage helped Pizza Hut India deliver over 100 million RCS messages with a 50% delivery rate and 17% read rate. Traditional SMS could... not support Pizza Hut's visual brand or interactive needs. With MoEngage, Pizza Hut used rich media, verified branding, and action buttons in RCS messages. Customers received personalized offers and could order directly from their inbox. The new approach built trust and drove more conversions for Pizza Hut India.
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Papa Johns used InAppStory to launch a gamified digital campaign for its Shawarma Pizza. The campaign attracted 12,951 unique users,... who played over 35,000 sessions. Players returned an average of three times, showing strong engagement. The game used real pizza ingredients to connect play with the product. A free pizza incentive and multi-channel promotion drove traffic and participation.
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RingCentral Contact Centre helped Côte Brasserie centralize all customer inquiries from nearly 100 UK locations. Before, each restaurant managed its... own calls and emails, causing inefficiency and inconsistent service. With RingCentral, Côte unified phone, email, and chat into one platform, improving response speed and customer experience. Skill-based routing and analytics reduced dropped calls and wait times. During COVID, the cloud-based system enabled remote work and rapid launch of Côte at Home delivery. Staff now use actionable data to optimize scheduling and boost sales.
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Braze Canvas helped KFC Trinidad and Tobago boost user engagement and sales. The team used automated lifecycle campaigns to target... key customer stages. Their mobile welcome series increased session frequency by 384% and lifetime revenue by 9.37 times. The "Terrific Tuesday" campaign drove over 20% of weekly purchases and lifted user LTV by 5.31 times. KFC achieved 10% of daily CRM revenue from these campaigns, showing strong results with a small team.
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Infobip’s SMS and CRM platform helped Eat’N’Go, a leading Nigerian restaurant group, improve customer engagement. Eat’N’Go faced low ROI and... high costs due to poor SMS delivery rates and lack of customer insights. Infobip’s solution enabled personalized SMS campaigns, boosting conversion rates and reducing costs. The CRM integration allowed deeper segmentation and targeted offers. Eat’N’Go saw better ROI, higher revenue, and improved customer experience.
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KFC Turquia used Insider One to boost their marketing results. In just four months, they achieved a 9x return on... investment. Their conversion rate increased by 18.84%. Sales grew by 5.81%. KFC Turquia plans to expand their use of Insider One to drive even more sales and profit.
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KFC used Zerion Software’s iFormBuilder to speed up marketing checks across 4,000+ restaurants. Before, it took 6 weeks to collect... and report data. With Zerion, KFC made changes in just 4 days. The platform helped track food temperatures, run restaurant evaluations, and guide new openings. Real-time reports and simple data collection improved efficiency and customer satisfaction.
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GoFormz helped Muller Management, a large McDonalds franchisee, digitize service reviews and audits across 21 locations. The team replaced paper... forms and excel spreadsheets with mobile forms, saving significant time and reducing errors. Automated workflows improved data accuracy and made form delivery faster. Supervisors now complete reviews on iPads, with instant email routing for better record-keeping. Drop down menus and auto-calculations further streamlined data entry and boosted efficiency.
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Lytho helped Texas Roadhouse fix their manual design request process. The company used to have errors and bottlenecks from tracking... requests by hand. With Lytho, anyone can submit and track requests in one place. The digital asset management system lets designers and PR teams find and use assets fast. Texas Roadhouse now has fewer errors, faster time to market, and better brand consistency across all their brands.
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Zippy’s Restaurants used Canto to manage and share digital assets with a large network of freelancers. Before Canto, sharing files... was hard and slow. Now, all brand assets are in one place, making it easy for freelancers and teams to find what they need. Canto helps keep the brand consistent as Zippy’s grows. The marketing team uses Canto’s style guide and portals to share logos, photos, and brand colors quickly. Customer support from Canto is helpful and proactive.
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Zippy’s Restaurants used Canto to manage and share digital assets with a large network of freelancers. Before Canto, sharing files... was hard and slow. Now, all brand assets are in one place, making it easy for freelancers and teams to find what they need. Canto helps keep the brand consistent as Zippy’s grows. The marketing team uses Canto’s style guide and portals to share logos, photos, and brand colors quickly. Customer support from Canto is helpful and proactive.
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IntelligenceBank helped CKE Restaurants manage digital assets for over 3,900 locations. CKE needed a single platform to organize and share... brand materials with franchisees and agencies. IntelligenceBank delivered a digital library that made it easy to find, use, and track approved content. Franchisees now access up-to-date logos, templates, and guidelines. CKE can monitor asset usage and ensure brand consistency worldwide. The platform reduced unapproved designs and improved marketing efficiency.
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Brandfolder helped P. F. Chang's manage brand assets across 23 countries. Before, partners waited hours for downloads and used outdated...FTPs or mailed hard drives. With Brandfolder, all 305 locations access approved creative assets instantly. The global marketing team saves time and tracks asset usage. Brand consistency and guest experience improved worldwide.
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Sitecore helped Dine Brands Global improve online ordering for Applebee's and IHOP. Before, Applebee's had three confusing sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee's saw bounce rates drop 22% and sessions rise 31%. IHOP saw bounce rates drop 7% and sessions rise 35%. Both brands increased online sales and repeat customers.
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A&W Canada used MediaValet to solve asset management problems across 950+ locations. Before, teams struggled to find and control branded... materials. MediaValet gave them a secure, cloud-based library with permission controls. Now, franchisees and partners get instant access to approved assets. The marketing team saves time and keeps brand consistency strong. Collaboration with agencies and franchisees is faster and easier.
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Bynder helped Five Guys manage over 14,000 digital files across 1,600 global locations. The restaurant chain needed a single platform... to organize, store, and share assets for its fast-growing franchise network. Before Bynder, teams used many tools like Dropbox and WeTransfer, causing confusion and inefficiency. Bynder's DAM solution enabled secure access, user rights management, and expiration dates for assets. Now, Five Guys can quickly share marketing content and maintain brand consistency worldwide.
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Wendy's used Zebra's print and mobile computing solution to move to paperless warehouse workflows. This helped Wendy's improve order visibility... and accuracy. The solution supported better inventory management in their supply chain. Wendy's now has more efficient warehouse operations. The technology made their processes faster and more reliable.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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HCLTech partnered with a major American quick-service restaurant chain to improve operations. The chain relied on manual processes that limited... growth and product quality. HCLTech introduced technology to boost agility and support a 14,000-person workforce. The new approach enabled business expansion without hurting quality or profits. The restaurant chain gained scalability and better food quality control.
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Cracker Barrel used Kibo Commerce to move from old systems to flexible solutions. The eCommerce manager said Kibo helped them... meet guest needs better. Kibo made it easier for business users to get answers fast. The platform helped avoid stockouts and improved order management. Cracker Barrel now serves guests more effectively with Kibo.
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Cracker Barrel used Kibo Commerce to move from old systems to flexible solutions. The eCommerce manager said Kibo helped them... meet guest needs better. Kibo made it easier for business users to get answers fast. The platform helped avoid stockouts and improved order management. Cracker Barrel now serves guests more effectively with Kibo.
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Sitecore helped Dine Brands Global improve online ordering for Applebee's and IHOP. Before, Applebee's had three confusing sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee's saw bounce rates drop 22% and sessions rise 31%. IHOP saw bounce rates drop 7% and sessions rise 35%. Both brands increased online sales and repeat customers.
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McGettigan's, a global restaurant chain, used LianaCloud solutions to unify their website, online store, and marketing automation. Before, they managed... separate systems for web, commerce, and newsletters, which was complex. LianaCMS and LianaCommerce now power their site and store, with automation for transactional messages and Wi-Fi logins. The new setup lets staff update content and offers quickly. The team is happy with the seamless purchasing and responsive support.
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noma uses WordPress and Pressable to power its website. The site features a minimal design that matches the restaurant’s unique... style. Visitors can explore noma’s story, watch behind-the-scenes videos, and read about the culinary team. The website’s color scheme changes with the weather, reflecting noma’s seasonal approach. MailPoet integration makes it easy for guests to join the mailing list and stay updated.
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Konigle helped Nude Seafood, a top Singapore restaurant, fix major website and SEO problems. The old site ranked for unrelated... keywords and was hard to use on mobile. Konigle redesigned the site with a modern look, better navigation, and a custom reservation applet. They added proper schema and SEO-optimized content. The new site is mobile-first, brand-consistent, and drives more reservations.
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Blue Agave Mexican Bar & Grill used Zibster to launch their restaurant website. The site helps customers find business info... and place online orders for pickup. Zibster’s support team assisted with setup and creating coupon codes. A 20% off coupon drove many new orders. Online sales increased, helping the restaurant recover after the pandemic.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Church’s Texas Chicken launched a new customer experience platform with Medallia and SMT in just 90 days. The platform integrated... real-time guest feedback, text analytics, and social listening across all locations. In the first year, guest satisfaction reached record highs and OSAT improved by 4.6 points. Seven key operational metrics became available to drive targeted action. The new CX system helped boost sales and transactions, supporting business growth and loyalty.
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Church’s Texas Chicken launched a new customer experience platform with Medallia and SMT in just 90 days. The platform integrated... real-time guest feedback, text analytics, and social listening across all locations. In the first year, guest satisfaction reached record highs and OSAT improved by 4.6 points. Seven key operational metrics became available to drive targeted action. The new CX system helped boost sales and transactions, supporting business growth and loyalty.
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Church’s Texas Chicken launched a new customer experience platform with Medallia and SMT in just 90 days. The platform integrated... real-time guest feedback, text analytics, and social listening across all locations. In the first year, guest satisfaction reached record highs and OSAT improved by 4.6 points. Seven key operational metrics became available to drive targeted action. The new CX system helped boost sales and transactions, supporting business growth and loyalty.
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Yo-Chi used InMoment’s reputation management solution to boost foot traffic by 92% in less than a year. The brand automated... review responses and improved local listings across 37 locations. Google Profile impressions rose by 123%, and their performance score increased by 74%. Yo-Chi’s review response rate jumped 1250%, and review volume grew 303%. Centralizing review and listing management helped Yo-Chi attract more customers and maintain a 4.6-star rating.
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Alida powers Wendy’s Advisors, an insight community with over 11,000 members. Wendy’s uses this community to gather fast, actionable feedback... for new product development and marketing. The program delivers a 45% response rate and helps launch several new menu items each year. Insights from the community inform national campaigns and menu optimization. Wendy’s can now align teams quickly and base decisions on real customer data.
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Device Magic helped Restaurant Equipment Service Group cut down on paperwork. Before, techs filled out safety reports on paper and... data was re-entered by hand. Device Magic let them build digital forms fast. Now, over 90 devices use 35+ forms for inspections, part requests, and maintenance. Data is sent in a set format, with no missing info. The team saves hours each day and is closer to a paperless office.
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Howazit helped Domino's Pizza Israel cut complaint calls by 50%. The company used an interactive chatbot to measure customer satisfaction... after every delivery. Customers got a coupon for positive feedback and automatic follow-up for complaints. 53% more customers returned after a bad experience. Coupon redemption rose by 19%. Customer retention reached 75%.
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Jones the Grocer used Zonka Feedback to replace its manual, pen-and-paper feedback system. The restaurant chain deployed Zonka Feedback on... 20 devices across its UAE locations. Customers could now submit feedback easily using in-restaurant tablets, mobile apps, and QR codes. Automated NPS and CX surveys helped track satisfaction and drive improvements. Jones the Grocer achieved an NPS of over 90% and improved operational efficiency and employee engagement.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Comarch Loyalty Marketing Platform helped KFC France grow its loyalty program from 380,000 to over 1 million members in one year. KFC wanted to... boost customer engagement and sales in a crowded fast-food market. The platform enabled real-time, omnichannel loyalty experiences and deeper customer insights. Loyal customers spent 10% more than non-members. KFC chose Comarch for its easy integration and SaaS model.
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Sitecore helped Dine Brands Global improve online ordering for Applebee's and IHOP. Before, Applebee's had three confusing sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee's saw bounce rates drop 22% and sessions rise 31%. IHOP saw bounce rates drop 7% and sessions rise 35%. Both brands increased online sales and repeat customers.
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Sitecore helped Dine Brands Global improve online ordering for Applebee's and IHOP. Before, Applebee's had three confusing sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee's saw bounce rates drop 22% and sessions rise 31%. IHOP saw bounce rates drop 7% and sessions rise 35%. Both brands increased online sales and repeat customers.
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Concrete CMS helped The Bartolotta Restaurants unify their twelve separate websites into one easy-to-use platform. This change fixed branding inconsistencies... and made digital marketing easier. The new system improved customer engagement and brand visibility. Custom tracking gave the team better data for decisions. The upgrade led to better SEO, more website traffic, and increased online reservations.
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Contentful helped KFC unify its global brand and digital experience. KFC replaced hard-coded, market-specific websites with a single, flexible content... platform. This allowed local teams to update content easily and keep digital channels current. KFC saw a 43% increase in digital sales and a 50% increase in Australia. The platform supports web, mobile, and in-store channels, improving customer engagement and loyalty.
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White Castle used dotCMS to transform its digital experience. The company wanted more control over website content and better ways... to engage fans. dotCMS let White Castle’s team update content easily and personalize the site for users. The new site includes interactive features like a content slider and Craver Nation. Every page is ADA compliant, making the site accessible to all visitors.
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Contao helped DiPasqua Enterprises, Inc. modernize their web presence. PH3 designed a fully responsive website and an intranet for employees.... The new site improved mobile support for over 110 Subway restaurant locations. DiPasqua Enterprises projected $100 million in annual revenue by 2020. The project focused on usability and employee access.
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Cardina helped Cuboh save each onboarding team member up to 4 hours a week. Cuboh used Cardina to guide customers... through complex SaaS workflows with screen sharing and remote control. Onboarding became faster and easier, with less time spent on phone calls and technical setup. Customers learned to use Cuboh's platform more effectively, leading to higher satisfaction and retention. Support issues were resolved instantly, reducing back-and-forth emails.
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Sprinklr Social and Sprinklr Insights helped Chick-fil-A turn 73% negative fan sentiment into 92% positive. Chick-fil-A used social listening to... track and respond to thousands of messages about their BBQ sauce change. The team engaged fans in real time, using dashboards and tags to manage the campaign. On relaunch day, mentions of Chick-fil-A and BBQ sauce jumped 188 times. Over 5,000 messages were reviewed or answered in three days. Chick-fil-A built stronger relationships with fans and improved brand sentiment.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Zendesk helped Junkyard Golf Club triple revenue from support tickets in just four weeks. The team increased conversion rates to... 32% and now handles 9,000 tickets per month. Live chat became the main channel, cutting response times to under a minute for chat and 30 minutes for social. CSAT rose to 94%. Zendesk tools also improved agent efficiency and enabled new sales opportunities.
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Domino's Pizza uses Control-M from BMC Software to manage over 3,000 data pipelines. The platform helps Domino's process data from... 16,000 stores and multiple sources. Control-M enables faster report delivery and improved SLA performance. The solution supports business intelligence, marketing, and franchise operations. Domino's now processes data in near real time and delivers new business services. Control-M is key to Domino's data-driven growth and innovation.
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Domino's Pizza uses Control-M from BMC Software to manage over 3,000 data pipelines. The platform helps Domino's process data from... 16,000 stores and multiple sources. Control-M enables faster report delivery and improved SLA performance. The solution supports business intelligence, marketing, and franchise operations. Domino's now processes data in near real time and delivers new business services. Control-M is key to Domino's data-driven growth and innovation.
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Atlassian Cloud Enterprise helped Domino's Pizza Enterprises connect over 130,000 staff across 3,500 stores. The company unified more than six... tools into one platform. This improved service, efficiency, and innovation. Teams now collaborate better in 12 international markets. Domino's replaced tools like Zendesk and ServiceNow with Atlassian. The change made work faster and more organized.
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Atlassian Cloud Enterprise helped Domino's Pizza Enterprises connect over 130,000 staff across 3,500 stores. The company unified more than six... tools into one platform. This improved service, efficiency, and innovation. Teams now collaborate better in 12 international markets. Domino's replaced tools like Zendesk and ServiceNow with Atlassian. The change made work faster and more organized.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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SAS Viya helped Boddie-Noell Enterprises, the largest Hardee’s franchisee, modernize its fast food operations. The company replaced manual spreadsheets with... real-time dashboards, analyzing 40 million daily transactions. This enabled faster, more accurate reporting and improved restaurant performance. Data-driven insights led to double-digit sales increases by extending breakfast hours and optimized payroll scheduling. Analytics also improved payment processing speed and menu promotion for delivery services.
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SAS Viya helped Boddie-Noell Enterprises, the largest Hardee’s franchisee, modernize its fast food operations. The company replaced manual spreadsheets with... real-time dashboards, analyzing 40 million daily transactions. This enabled faster, more accurate reporting and improved restaurant performance. Data-driven insights led to double-digit sales increases by extending breakfast hours and optimized payroll scheduling. Analytics also improved payment processing speed and menu promotion for delivery services.
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SAS Viya helped Boddie-Noell Enterprises, the largest Hardee’s franchisee, modernize its fast food operations. The company replaced manual spreadsheets with... real-time dashboards, analyzing 40 million daily transactions. This enabled faster, more accurate reporting and improved restaurant performance. Data-driven insights led to double-digit sales increases by extending breakfast hours and optimized payroll scheduling. Analytics also improved payment processing speed and menu promotion for delivery services.
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McDonald's Germany used The Trade Desk's Connected TV to target 18–39-year-olds and drive store visits for its saver menu. By activating TV... Quality Index and leveraging Adbrain household graph, they improved conversion rates by 44%. The campaign needed 7.3% fewer impressions per conversion compared to OLV. The results proved Connected TV can drive measurable sales and reach the right audience. McDonald's Germany plans to use this channel in future campaigns.
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Talend helped Domino's Pizza transform into a digital-first business. Domino's integrated 85,000 data sources for a unified customer view. The... company optimized 17TB of data, improving data quality and reducing software costs. Talend enabled faster deployment and flexible data management. Domino's now uses a single trusted data source for logistics and financial forecasting.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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RingCentral Contact Centre helped Côte Brasserie centralize all customer inquiries from nearly 100 UK locations. Before, each restaurant managed its... own calls and emails, causing inefficiency and inconsistent service. With RingCentral, Côte unified phone, email, and chat into one platform, improving response speed and customer experience. Skill-based routing and analytics reduced dropped calls and wait times. During COVID, the cloud-based system enabled remote work and rapid launch of Côte at Home delivery. Staff now use actionable data to optimize scheduling and boost sales.
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RingCentral Contact Centre helped Côte Brasserie centralize all customer inquiries from nearly 100 UK locations. Before, each restaurant managed its... own calls and emails, causing inefficiency and inconsistent service. With RingCentral, Côte unified phone, email, and chat into one platform, improving response speed and customer experience. Skill-based routing and analytics reduced dropped calls and wait times. During COVID, the cloud-based system enabled remote work and rapid launch of Côte at Home delivery. Staff now use actionable data to optimize scheduling and boost sales.
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BigMarker helped McDonald's Italia deliver live, interactive training to over 20,000 employees across 750+ locations. The Learning & Development team... used webinars to provide consistent, up-to-date training on food safety and leadership. Average attendance per session doubled, reaching 200 employees per webinar, with some sessions exceeding 500. Employees gave positive feedback, calling the sessions clear, engaging, and easy to follow. McDonald's Italia now runs nearly five training sessions per month, supporting ongoing staff development and operational excellence.
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ClickMeeting helped Subway Russia promote its franchise model and educate new franchisees. The team used webinars to engage potential business... owners and share new strategies with existing franchisees. ClickMeeting’s tools made it easy to deliver branded, interactive online training across Russia’s six time zones. Presenters and attendees found the platform simple and effective. Subway Russia built trust and grew its franchise network using ClickMeeting webinars.
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Bird helped Guzman y Gomez add four new digital messaging channels. The restaurant chain saw a 40% increase in sales... and a 34% reduction in marketing spend. Customer-initiated conversations grew 10 times. Bird’s automation tools let staff answer questions instantly and manage all support tickets in one place. The new system improved conversion rates and made communication faster and easier for both staff and customers.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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RingCentral Contact Centre helped Côte Brasserie centralize all customer inquiries from nearly 100 UK locations. Before, each restaurant managed its... own calls and emails, causing inefficiency and inconsistent service. With RingCentral, Côte unified phone, email, and chat into one platform, improving response speed and customer experience. Skill-based routing and analytics reduced dropped calls and wait times. During COVID, the cloud-based system enabled remote work and rapid launch of Côte at Home delivery. Staff now use actionable data to optimize scheduling and boost sales.
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TripleseatDirect helped Hattie B’s unify all catering and event operations into one platform. The restaurant group replaced disconnected tools with... a single dashboard, streamlining production, timing, and customer information. With Tripleseat, they gained full visibility into guest history and improved collaboration across 12 locations. The team sold over 150 "Whole Fried Turkey" units in a single limited time offer. LTO sales increased dramatically after switching to TripleseatDirect.
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TripleseatDirect helped Hattie B’s unify all catering and event operations into one platform. The restaurant group replaced disconnected tools with... a single dashboard, streamlining production, timing, and customer information. With Tripleseat, they gained full visibility into guest history and improved collaboration across 12 locations. The team sold over 150 "Whole Fried Turkey" units in a single limited time offer. LTO sales increased dramatically after switching to TripleseatDirect.
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BigMarker helped McDonald's Italia deliver live, interactive training to over 20,000 employees across 750+ locations. The Learning & Development team... used webinars to provide consistent, up-to-date training on food safety and leadership. Average attendance per session doubled, reaching 200 employees per webinar, with some sessions exceeding 500. Employees gave positive feedback, calling the sessions clear, engaging, and easy to follow. McDonald's Italia now runs nearly five training sessions per month, supporting ongoing staff development and operational excellence.
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Schoox helped Tropical Smoothie Cafe move from paper-based to digital training. The company needed a learning management system for 1,400... franchise locations. Schoox provided an easy-to-use platform with video, interactive learning, and social features. The Blend, their new program, now delivers training and tracks progress for nearly 19,000 team members. This digital shift supports onboarding and new menu rollouts across the organization.
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Toast used Qooper to grow the skills of its sales team. They scaled their sales mentorship program with cohort-based mentoring... and integrated training. Automated reporting made it easier for leaders to track progress. The program improved onboarding, quota attainment, and retention. Qooper helped Toast reduce admin workload and support sales rep development.
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Condado Tacos used BizLibrary to boost internal promotions and employee retention. Their Managers in Training program blends in-person and BizLibrary-powered... soft skills training. This led to a 70% internal promotion rate. Both managers and frontline staff benefit from ongoing, bite-sized learning. BizLibrary content helps Condado Tacos align training with their core values and mission.
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Coggno helped Subway deliver food safety training to many temporary and part-time employees. Subway faced problems with traditional training methods... and needed a flexible solution. Coggno’s Virtual Training Kiosk let employees access courses and get certified using management laptops. The platform allowed Subway to customize training for each state. This improved food safety and supported Subway’s fast-paced operations.
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SmarterU helped Pizza Delight expand its training from 8 to 200 courses for 1,200 employees. The new system made onboarding... faster and improved service quality. Gamification with "Pizza Points" boosted employee engagement. Managers gained tools to track and assign training. The changes led to fewer mistakes, lower food and labor costs, and more productive managers.
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EmbedSocial helped Pepe’s Pizzeria Napoletana boost trust and engagement on their website. By embedding real Instagram feeds, Pepe’s showcased user-generated... content from happy customers. In just 18 days, their Instagram content received 33,000 extra views. Visitors spent more time on the site and felt more confident to order. Social proof from real diners turned curiosity into more sales.
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UltraCart helped Giordano's Pizza ship their famous deep-dish pizzas nationwide. Giordano's used UltraCart's StoreFronts, shipping integrations, and custom checkout to... improve online sales. They launched a Deep Dish Club subscription and used upsell features to boost order value. Real-time order tracking and web chat improved customer support. Inventory synced with Costco using EDI, ensuring accurate stock across channels.
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VoucherCart helped G&D Ventures Restaurant Group grow voucher sales over eight years. Before, voucher sales were manual and low. With... VoucherCart, setup was easy and the team could sell and redeem vouchers quickly. The platform made it simple for customers to buy and use vouchers. Sales became a steady and important revenue stream. The team used reporting tools and Mailchimp integration to improve marketing and track results.
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Sitecore helped Dine Brands Global improve online ordering for Applebee's and IHOP. Before, Applebee's had three confusing sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee's saw bounce rates drop 22% and sessions rise 31%. IHOP saw bounce rates drop 7% and sessions rise 35%. Both brands increased online sales and repeat customers.
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Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2. 9M in attributed revenue. The company used targeted...punch card campaigns at Carrabba's Italian Grill and Outback Steakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.
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Vistar Media helped Mad Mex boost sales by 9% using programmatic digital out-of-home ads. The campaign used real-time sales data... to target consumers near stores. Over 1,000 digital screens showed tailored messages based on store performance. The campaign increased transactions by 7% and reached 2.9 million consumers. Mad Mex quickly solved footfall challenges and improved retail media strategy.
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Navori digital signage software powers digital menu boards at 150 El Pollo Loco locations. The chain can now update pricing... and content quickly across stores. Navori QL enables dynamic content scheduling and easy integration with Symphony POS. The solution improved dayparting and visual experience for customers. El Pollo Loco uses Navori StiX media players for high-quality video and remote management.
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Tossed used Signagelive to power digital menu boards across its stores. The switch from printed vinyl graphics to digital screens... made it faster and easier to update menus and promotions. Tossed can now schedule targeted marketing and menu changes for different times and locations. This helped boost sales during slow periods and improved the uptake of offers. The system also made new store openings more successful by generating interest with dynamic window displays.
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Mvix provided Shipley Do-Nuts Castle Hills with digital menu boards. The restaurant wanted to create an upscale experience and stand... out from other donut shops. Mvix's solution included content apps, widgets, and custom menu templates. The new system improved customer engagement and reduced printing costs. Menu management became easier and more efficient for the team.
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Kitcast digital signage helped Cider Press Cafe in St. Petersburg, Florida, boost sales and improve guest experience. Before Kitcast, staff... struggled to communicate daily specials to customers. Now, rotating digital boards display specials clearly and at the right times. This makes it easier for guests to see menu options and increases orders. The cafe uses Kitcast to create a welcoming, casual atmosphere for vegan dining.
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Lytho helped Texas Roadhouse fix their manual design request process. The company used to have errors and bottlenecks from tracking... requests by hand. With Lytho, anyone can submit and track requests in one place. The digital asset management system lets designers and PR teams find and use assets fast. Texas Roadhouse now has fewer errors, faster time to market, and better brand consistency across all their brands.
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Movable Ink helps Domino's UK boost order frequency with omni-channel personalization. Ian Drake, head of CRM and loyalty, uses automation... to send timely, relevant messages to customers. This approach makes ordering pizza easy and keeps customers coming back. Automated personalization tailors each experience for every customer. Domino's leverages data to drive engagement and repeat orders.
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Papa Johns used InAppStory to launch a gamified digital campaign for its Shawarma Pizza. The campaign attracted 12,951 unique users,... who played over 35,000 sessions. Players returned an average of three times, showing strong engagement. The game used real pizza ingredients to connect play with the product. A free pizza incentive and multi-channel promotion drove traffic and participation.
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Burger King wanted to create buzz for new limited-edition menu items. They worked with Social Native to activate creators who... visited Burger King, bought the new items, and made creative images and videos. This campaign generated over 400 authentic food images and videos. Burger King reached 8.5 million potential consumers and saw an average engagement rate of 3.3%.
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Bynder helped Five Guys manage over 14,000 digital files across 1,600 global locations. The restaurant chain needed a single platform... to organize, store, and share assets for its fast-growing franchise network. Before Bynder, teams used many tools like Dropbox and WeTransfer, causing confusion and inefficiency. Bynder's DAM solution enabled secure access, user rights management, and expiration dates for assets. Now, Five Guys can quickly share marketing content and maintain brand consistency worldwide.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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noma uses WordPress and Pressable to power its website. The site features a minimal design that matches the restaurant’s unique... style. Visitors can explore noma’s story, watch behind-the-scenes videos, and read about the culinary team. The website’s color scheme changes with the weather, reflecting noma’s seasonal approach. MailPoet integration makes it easy for guests to join the mailing list and stay updated.
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Konigle helped Nude Seafood, a top Singapore restaurant, fix major website and SEO problems. The old site ranked for unrelated... keywords and was hard to use on mobile. Konigle redesigned the site with a modern look, better navigation, and a custom reservation applet. They added proper schema and SEO-optimized content. The new site is mobile-first, brand-consistent, and drives more reservations.
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Blue Agave Mexican Bar & Grill used Zibster to launch their restaurant website. The site helps customers find business info... and place online orders for pickup. Zibster’s support team assisted with setup and creating coupon codes. A 20% off coupon drove many new orders. Online sales increased, helping the restaurant recover after the pandemic.
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Jimdo helped Marian, owner of Brühgruppe Kaffeebar in Berlin, launch his own café after ten years as a barista. He used Jimdo’s... website builder to create a site and integrate an online shop for selling coffee and merchandise. The platform’s legal text generator made compliance easy, reducing his worries about legal risks. Website analytics and privacy features let Marian understand his customers and improve his offerings. Jimdo’s tools supported Marian in growing his local café business and building a loyal community.
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RealityMine helped a leading global restaurant brand gain insights into customer behavior on third-party delivery apps. The brand used digital... behavior measurement to see which competitor promotions drove conversions and how customers switched between apps. They also compared basket sizes and delivery fees to benchmark pricing. With these insights, the brand refined pricing, improved promotions, and reduced customer drop-off points. This led to better ROI and stronger partnerships across delivery platforms.
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iSpot and Affinity Solutions helped a casual dining brand connect TV ad exposure to real-world sales. The brand saw a... 45.63% sales lift, generating $4.96 million in incremental revenue. By integrating viewership and credit card data, they identified which networks and ad frequencies drove the most conversions. The campaign also achieved a 55.3% lift among competitor customers and found Lifetime network delivered a 435.81% sales lift. The brand optimized ad spend and reinforced loyalty with frequent visitors.
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SAS Viya helped Boddie-Noell Enterprises, the largest Hardee’s franchisee, modernize its fast food operations. The company replaced manual spreadsheets with... real-time dashboards, analyzing 40 million daily transactions. This enabled faster, more accurate reporting and improved restaurant performance. Data-driven insights led to double-digit sales increases by extending breakfast hours and optimized payroll scheduling. Analytics also improved payment processing speed and menu promotion for delivery services.
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Charleys Philly Steaks used Punchh to launch a new mobile rewards app and digital loyalty program. They replaced an outdated... punch-card system and gained over 250,000 loyalty members in just a few months. Online sales grew, with some stores seeing over 25% of sales from digital channels. The participation rate increased by 63% and average visits rose by 22%. Members spend 2.3 times more than non-loyalty guests. Punchh’s integrations and analytics helped Charleys connect with customers and boost franchise success.
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Red Robin used Anaplan to automate data consolidation from 10–15 sources. Before, financial reporting took two weeks after month-end. Now,... managers get operational scorecards weekly. This gives them more time with customers and teams. The FP&A team cut the annual budget cycle time by 50%. Real-time insights help managers make faster business decisions.
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EmbedSocial helped Pepe’s Pizzeria Napoletana boost trust and engagement on their website. By embedding real Instagram feeds, Pepe’s showcased user-generated... content from happy customers. In just 18 days, their Instagram content received 33,000 extra views. Visitors spent more time on the site and felt more confident to order. Social proof from real diners turned curiosity into more sales.
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Yo-Chi used InMoment’s Reputation Management solution to boost their online presence and manage reviews across 37 locations. They saw a... 92% increase in Google Maps navigation clicks and a 123% rise in Google Profile impressions. Their review response rate jumped by 1250%, and response times dropped by 86%. Yo-Chi’s location performance score improved by 74%, helping them attract more customers and maintain a 4.6-star rating. Centralized review and listing management drove measurable growth in customer acquisition and brand visibility.
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Burger King uses SO Connect to boost guest engagement in over 50 locations in Spain. The solution provides free WIFI... and branded splash pages to share promotions and updates with customers. Burger King can contact guests after their visit with special offers. This approach drives an estimated €17,500 extra revenue per location each month. The partnership focuses on proximity marketing and better customer communication.
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Waffle House used Connectivity for online review and listing management. The solution helped manage their digital presence. This improved how... customers found and reviewed their locations. Waffle House streamlined their online reputation. The platform supported their brand visibility across digital channels.
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LocalClarity helped a large group of independent restaurants get one million more phone calls each year. The restaurants wanted to... boost delivery orders fast. LocalClarity set up workflows to improve Google map rankings and reply to all reviews. This made the restaurants show up higher in search and get more calls. The result was millions in extra revenue and stronger customer loyalty.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Pret A Manger used Okta Workforce Identity to automate identity and access management for 12,000 employees across 573 locations. The company integrated... 35 applications with Okta, reducing manual IT work and improving security. Single Sign-On and Multi-Factor Authentication let staff access work apps from any device. Okta enabled Pret to quickly deploy new applications and support remote work during COVID-19. IT friction dropped, letting shop staff focus more on customers.
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Docusign helped Guzman y Gomez automate HR and recruitment processes. The restaurant chain moved from paper-based to digital agreements, speeding... up onboarding and reducing errors. With Docusign, 90% of paperwork is now digital and agreements are signed within two hours. Employees feel more confident and productive. The company can now handle hundreds of contracts each month, supporting rapid growth.
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Docusign helped Guzman y Gomez automate HR and recruitment processes. The restaurant chain moved from paper-based to digital agreements, speeding... up onboarding and reducing errors. With Docusign, 90% of paperwork is now digital and agreements are signed within two hours. Employees feel more confident and productive. The company can now handle hundreds of contracts each month, supporting rapid growth.
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Zoho Projects helped Lunchbox cut manual work by 50%. Lunchbox used Zoho Projects to manage tasks and standardize SOPs. The... team tracked progress and collaborated better. Zoho Books, Sign, Desk, and Analytics gave Lunchbox a unified platform. Lunchbox gained insights and improved efficiency. The Zoho suite helped Lunchbox grow in the restaurant industry.
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Plecto helped Hungry. dk reduce reporting time by integrating sales data from Podio. The company gained a 360-degree business overview...on office TVs and mobile devices. Management and teams now track KPIs in real time across all locations. Dashboards motivate staff with gamification and friendly competition. Mobile access ensures sales activities are always logged and visible.
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Validity’s Sender Certification program helped Pizza Hut Restaurants UK achieve a 99. 9% inbox placement rate. The team saw a...15x ROI and delivered three million more emails per year to subscribers. Validity Everest gave them insights to reduce spam complaints and improve targeting. The solution enabled near-perfect deliverability, even for high-risk re-engagement campaigns. Pizza Hut’s marketing team now runs campaigns with confidence, driving more foot traffic and sales.
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Red Robin used Anaplan to automate data consolidation from 10–15 sources. Before, financial reporting took two weeks after month-end. Now,... managers get operational scorecards weekly. This gives them more time with customers and teams. The FP&A team cut the annual budget cycle time by 50%. Real-time insights help managers make faster business decisions.
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Posist helped Nando's UAE automate restaurant operations and save up to 80% in hardware and resource costs. The cloud-based platform... replaced legacy systems, making data collection and reconciliation faster and easier. Integration with delivery aggregators like Zomato and Deliveroo streamlined online orders and reduced customer complaints. Real-time analytics and inventory management improved business insights and reduced wastage. Nando's now offers smoother dining with pay-at-table and QR code ordering.
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SevenRooms helped Izzy's Steakhouse generate $450,000 in eight months. The restaurant used CRM, reservations, and email marketing tools to drive... repeat business. Email campaigns brought in over $405,000 in tracked revenue. Automated emails for first-time guests achieved a 78% open rate and $20,000 in revenue. Guest tagging and operational reports improved guest experience and floor management. SevenRooms became essential for Izzy's daily operations.
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