Success Stories | Customer Results & Use Cases in the Restaurants

Board helped Cigierre, a leading Italian restaurant group, unify business intelligence, analytics, and planning. Cigierre used Board to centralize data,... reduce reliance on Excel, and enable real-time reporting. Over 3,500 employees now access high-quality information, improving decision-making. The platform's flexibility and ease of use increased user adoption and operational efficiency. Cigierre now plans to expand Board's use for scenario planning and staff management.
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GoodData helped Firehouse Subs, a large restaurant chain, manage analytics dashboards for over 1,000 franchises. Before GoodData, Firehouse Subs struggled... with disorganized data and manual reporting. The new dashboards automated reporting, saving eight days of work per month and improving scorecard metrics. The company saw a 683% ROI and a payback period of just 0.2 years. Increased data insights led to higher revenues and better business decisions.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Vena helped Torchy's Tacos boost FP&A software adoption by replacing a complex budgeting tool with a native Excel solution. The FP&A team... now works in a familiar Excel environment, making financial modeling and analysis easier. Vena integrates with NetSuite and the POS system, providing full transparency and drill-down visibility into transactions. The team can quickly identify trends and anomalies, improving planning and reporting. User adoption increased, and the team gained better insights without a steep learning curve.
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Plecto helped Hungry. dk reduce reporting time by integrating sales data from Podio. The company gained a 360-degree business overview...on office TVs and mobile devices. Management and teams now track KPIs in real time across all locations. Dashboards motivate staff with gamification and friendly competition. Mobile access ensures sales activities are always logged and visible.
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Goiko used CARTO for data-driven site selection during its international expansion. The restaurant chain faced challenges finding the right data... for new markets in Europe. CARTO provided location intelligence to help Goiko analyze demographics and predict new store performance. This reduced risk and supported profitable decisions for opening new branches. Goiko now tracks store profitability and expands its brand using CARTO's platform.
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XPIENT Solutions replaced Crystal Reports with Stonefield Query for HEAT to solve reporting issues after a system upgrade. The help desk... team can now generate reports instantly for clients, improving customer service and communication. Over sixty report templates were created, and more than forty reports are sent daily. Clients now receive daily reports for free, which sets XPIENT apart from competitors. The solution is easy to use and has increased client loyalty.
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Domo helps Freddy’s Frozen Custard manage over 500 restaurant locations in the US. The platform automates data flows, saving hundreds... of hours on manual processes. Freddy’s uses Domo to optimize its menu mix and select new locations. The solution also supports loyalty program management. More than 25,000 team members benefit from faster, data-driven decisions.
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AtScale helped Papa Johns unify analytics from two conflicting systems into a single source of truth. Before AtScale, dashboards took... 30–45 seconds to load and leaders saw inconsistent metrics. With AtScale's semantic layer, queries now run in under 3 seconds and all users see the same numbers in Excel and Tableau. Adoption spread across every business function, eliminating daily maintenance and manual updates. Papa Johns now has a trusted data foundation for AI and business decisions.
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Cuboh used Cube Cloud to speed up customer reporting dashboards. Before, reports with 100,000 rows took tens of seconds to... load. With Cube, report times dropped to less than 2 seconds. The team used Cube’s caching and pre-aggregation features. This made real-time and historical reporting much faster for Cuboh’s restaurant clients. The solution also made it easier to build new reports without extra backend code.
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McDonald's used the Civis platform to unify customer data from multiple sources. They built a single customer database in the... cloud, enabling a 360-degree view of each customer. Marketers used this data to create personalized campaigns. A test showed these campaigns drove 3–5x higher same-store sales than traditional marketing. Leadership accessed real-time dashboards to track results. Cross-team collaboration helped scale data-driven marketing across the company.
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GetintheLoop helped Papa John's boost pizza sales during off-peak hours. The team tested different offers and found that a 40%... discount drove more orders than set deals. GetintheLoop used app notifications and emails to reach customers at key times. The campaign generated over 1,300 conversions, 33,530 engagements, and 2 million views. Timed digital ads and urgent offers increased new customer orders.
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Yext helped Church's Chicken boost online visibility and drive digital sales. The restaurant chain saw a 218% increase in listing... impressions and a 55% rise in call clicks. Yext enabled Church's Chicken to manage brand information across 175 digital services, including Google and Facebook. Online conversions reached 12.84%, with estimated annual sales from Yext solutions at $17.6 million. Navigation clicks alone generated $3.7 million in yearly revenue.
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EmbedSocial helped Pepe’s Pizzeria Napoletana boost trust and engagement on their website. By embedding real Instagram feeds, Pepe’s showcased user-generated... content from happy customers. In just 18 days, their Instagram content received 33,000 extra views. Visitors spent more time on the site and felt more confident to order. Social proof from real diners turned curiosity into more sales.
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Later helped Habit launch the Desert Drip Charburger at a festival. The campaign used fashion-forward creators to reach a younger... audience. Four creators produced 51 pieces of content, driving 1.08M views and 4M paid impressions. The campaign led to a national menu launch. Creator-led storytelling outperformed traditional ads for Habit.
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Domino's used Emplifi to manage social media customer care. They saw a 128% increase in social media volume handled. Case... handling time dropped by 53%. Average response time fell by 10 minutes. Real-time alerts helped Domino's respond to influencer posts and customer issues fast. This improved customer satisfaction and loyalty.
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Westside Pizza used PromoRepublic to centralize local marketing for 35 locations. The franchise unified its listings, reviews, and social media... in just six weeks. This helped them compete with national pizza chains. The new system made it easy for all locations to adopt digital tools. As a result, Google conversions increased by 55%.
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Sprinklr Insights helped McDonald's improve its digital strategy. The company used benchmarking and listening to track 28,000 social accounts worldwide.... Real-time dashboards gave McDonald's deep insights into competitors and industry trends. Teams broke down silos and created consistent digital experiences. McDonald's now exports data from 300 social accounts for custom reports. The brand uses these insights to drive creativity and growth.
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Sprinklr Insights helped McDonald's improve its digital strategy. The company used benchmarking and listening to track 28,000 social accounts worldwide.... Real-time dashboards gave McDonald's deep insights into competitors and industry trends. Teams broke down silos and created consistent digital experiences. McDonald's now exports data from 300 social accounts for custom reports. The brand uses these insights to drive creativity and growth.
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Sprinklr Insights helped McDonald's improve its digital strategy. The company used benchmarking and listening to track 28,000 social accounts worldwide.... Real-time dashboards gave McDonald's deep insights into competitors and industry trends. Teams broke down silos and created consistent digital experiences. McDonald's now exports data from 300 social accounts for custom reports. The brand uses these insights to drive creativity and growth.
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noma uses WordPress and Pressable to power its website. The site features a minimal design that matches the restaurant’s unique... style. Visitors can explore noma’s story, watch behind-the-scenes videos, and read about the culinary team. The website’s color scheme changes with the weather, reflecting noma’s seasonal approach. MailPoet integration makes it easy for guests to join the mailing list and stay updated.
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Sage Restaurant Group uses Sendible to manage social media for all its restaurants across the United States. The group needed... a solution to streamline content management and publishing. Sendible helped them coordinate social media activities for multiple locations. This improved their ability to maintain a consistent brand voice. The platform made it easier to collaborate and track analytics for each restaurant.
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Domino's Pizza used Cool Tabs to run a campaign on Instagram. They combined a sweepstake with a coupon code promotion... to launch their American Legends pizzas. The campaign drew 34,400 participants and gained over 16,000 new Instagram followers. Winners received free pizzas through codes. The campaign focused on simple, fun actions and quality content to boost engagement and loyalty.
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Red Lobster used Facebook quizzes to boost engagement on their page. They posted a quiz called “What type of Red... Lobster Endless Shrimp are You?” The post quickly gained 80,000 Likes on the first day. By the next day, Likes reached 179,000, making it their most-engaged post ever. The quiz encouraged sharing and built an emotional connection with users. This approach helped Red Lobster increase their reach and drive more interaction on Facebook.
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SocialMadeSimple helped Wild Eggs boost brand awareness and franchise leads. In a 90-day pilot, five locations saw 5,800 new website... visits and 609 new Facebook page likes. SocialModo enabled frequent posting and targeted ads on Facebook and Instagram. Web traffic ads drove 12,000 clicks and 5,800 visits at $0.36 per visit. Franchise development ads generated 116 leads at $12.24 per lead. Wild Eggs used SocialModo to manage content and track results in real time.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Cheba Hut switched from Punchh to Thanx to improve their loyalty program. They saw a 2.7x increase in active member... engagement. Loyalty revenue capture grew by 2.65x after the transition. Thanx helped Cheba Hut boost customer participation and drive more repeat visits. The restaurant chain used Thanx to make their loyalty program easier and more rewarding for guests.
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Spoonity helped Krispy Kreme Mexico launch a digital loyalty program. The brand moved from physical coupons to an app-based system.... Over 100,000 customers registered in less than 100 days. The program increased engagement and redemption rates. Data from the program improved campaign planning and billing. Customers received personalized offers and digital rewards.
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Lenny's Grill & Subs used PAR Punchh to boost their loyalty program. They launched "Lenny's Day," an annual event for... loyalty members. On this day, they saw 14 times more same-day loyalty sign-ups than usual. Loyalty sales were four times higher than the daily average. Q4 sign-ups increased by 16% year-over-year. The program helped Lenny's build stronger community ties and drive customer engagement.
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Mee Tarik used Eber’s loyalty marketing platform to grow its customer base. They launched tiered rewards, campus engagement, and festive... campaigns. These strategies led to a 70% growth in their business. The loyalty program helped retain more customers. Mee Tarik focused on sustainable growth using targeted campaigns.
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Movylo helped Morning Brew Café in Portland boost daily visitors by 33%. The café used digital loyalty rewards, happy hour... alerts, and birthday treats to keep customers coming back. Automated offers and reminders brought in $4,200 extra each month. Over 250 Google reviews made them the highest-rated coffee shop in their neighborhood. Movylo turned occasional guests into daily regulars and filled slow afternoon hours.
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Paytronix helped Luna and Lime, a major restaurant chain, analyze the impact of their loyalty program campaigns. Using Paytronix’s platform,... they compared customer retention from their own promotions versus a partner’s campaigns. The analysis showed that guests from partner promotions were nearly five times less likely to make five or more visits. Paytronix’s historical tagging feature enabled Luna and Lime to segment guests and improve engagement strategies. This data-driven approach helped them refine their loyalty program for better long-term results.
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Carmela Coffee used Loyalzoo to launch a digital loyalty program. They wanted to boost cross-selling and manage fast-paced orders across... four locations. Loyalzoo's marketing tools helped attract new customers and promote specials. After three years, Carmela Coffee gained 3,338 loyalty members. Their average customer spend rose by 36%. Weekly repeat purchases increased by 117%.
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Comarch Loyalty Marketing Platform helped KFC France grow its loyalty program from 380,000 to over 1 million members in one year. KFC wanted to... boost customer engagement and sales in a crowded fast-food market. The platform enabled real-time, omnichannel loyalty experiences and deeper customer insights. Loyal customers spent 10% more than non-members. KFC chose Comarch for its easy integration and SaaS model.
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Stamp Me helped Batch Espresso run a digital loyalty program across six Sydney CBD cafes. The program rewarded customers with... a $5 discount after collecting 9 stamps. Over 125,000 stamps were issued and 13,000+ rewards redeemed since 2020. More than 2,400 active members joined the program. Batch Espresso used features like Birthday Club and Scratch & Win to boost engagement.
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TASK helped Luby's, a Texas-based restaurant chain, modernize its operations. Luby's used TASK's centralized POS, mobile ordering, and self-service kiosks.... These tools improved menu control, inventory tracking, and customer experience. Luby's now connects with delivery platforms and uses mobile POS for flexible service. The technology supports growth and keeps Luby's traditional values.
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iLoyal helped Awful Annie’s, a popular brunch spot in Northern California, boost repeat visits with a tailored email marketing program. The solution included... monthly promotions, holiday campaigns, and personalized birthday offers. Awful Annie’s used iLoyal to keep guests engaged and drive reservations for special events. The program made every email feel personal and timely. As a result, the restaurant saw stronger customer relationships and more buzz around seasonal offers.
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SpotOn helps Barcelona Wine Bar manage 20 restaurants across the USA. Chefs update menus daily using SpotOn’s flexible POS system.... Servers use handhelds to spend more time with guests. Managers track labor and sales with reporting and scheduling tools. SpotOn’s technology adapts to each location’s unique needs and supports chef-driven menus.
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PizzaExpress used Emburse Chrome River and Emburse Cards to automate manual financial processes. They built rules to enforce compliance and... save time for the finance team. Mobile features let employees submit expenses and invoices from any device. Approval workflows doubled the frequency of reimbursements. PizzaExpress processed 200% more expense reports and improved spend control and visibility.
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PizzaExpress used Emburse Chrome River and Emburse Cards to automate manual financial processes. They built rules to enforce compliance and... save time for the finance team. Mobile features let employees submit expenses and invoices from any device. Approval workflows doubled the frequency of reimbursements. PizzaExpress processed 200% more expense reports and improved spend control and visibility.
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PizzaExpress used Emburse Chrome River and Emburse Cards to automate manual financial processes. They built rules to enforce compliance and... save time for the finance team. Mobile features let employees submit expenses and invoices from any device. Approval workflows doubled the frequency of reimbursements. PizzaExpress processed 200% more expense reports and improved spend control and visibility.
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PizzaExpress used Emburse Chrome River and Emburse Cards to automate manual financial processes. They built rules to enforce compliance and... save time for the finance team. Mobile features let employees submit expenses and invoices from any device. Approval workflows doubled the frequency of reimbursements. PizzaExpress processed 200% more expense reports and improved spend control and visibility.
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PizzaExpress used Emburse Chrome River and Emburse Cards to automate manual financial processes. They built rules to enforce compliance and... save time for the finance team. Mobile features let employees submit expenses and invoices from any device. Approval workflows doubled the frequency of reimbursements. PizzaExpress processed 200% more expense reports and improved spend control and visibility.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Lago 210 used Paychex to set up a retirement savings plan for its restaurant staff. The owners wanted to attract... and keep good employees in a tough industry. Paychex helped them add payroll, time and attendance, workers' comp, and retirement benefits. The new retirement plan gave staff a way to save for the future. This benefit helped Lago 210 stand out when hiring and keeping workers.
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GoCardless helped EatClub automate payment collection for thousands of restaurant partners. Before, manual processes took up to a week each... month and delayed cash flow. With GoCardless integrated with Xero, EatClub reduced admin time, improved payment visibility, and sped up onboarding for new restaurants. Now, 100% of US payments and 65% of global payments run through GoCardless, supporting EatClub’s rapid growth.
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Vena helped Torchy's Tacos boost FP&A software adoption by replacing a complex budgeting tool with a native Excel solution. The FP&A team... now works in a familiar Excel environment, making financial modeling and analysis easier. Vena integrates with NetSuite and the POS system, providing full transparency and drill-down visibility into transactions. The team can quickly identify trends and anomalies, improving planning and reporting. User adoption increased, and the team gained better insights without a steep learning curve.
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Wendy's used Workiva to automate SOX controls and streamline audits. Before, audit documents and updates were scattered and manual. With... Workiva, control descriptions update everywhere with one keystroke. Real-time certifications and reminders save time. Analytics help target franchise audits and improve assurance. The team now spends less time on admin and more on operational insights.
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Wishpond helped Wayne Gretzky’s Toronto Sports Bar and Restaurant celebrate its 20th anniversary with a geo-targeted sweepstakes campaign. The campaign, managed... by Feast Interactive, used Facebook ads and a simple entry form to capture customer data. Over two weeks, more than 500 people participated and the restaurant’s Facebook engagement grew four times. The campaign reached 170,000 local fans and increased foot traffic. The restaurant gained valuable customer data for future marketing.
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Wishpond helped Wayne Gretzky’s Toronto Sports Bar and Restaurant celebrate its 20th anniversary with a geo-targeted sweepstakes campaign. The campaign, managed... by Feast Interactive, used Facebook ads and a simple entry form to capture customer data. Over two weeks, more than 500 people participated and the restaurant’s Facebook engagement grew four times. The campaign reached 170,000 local fans and increased foot traffic. The restaurant gained valuable customer data for future marketing.
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Campaign Monitor helped Gusto Italian boost email open rates by 66%. The restaurant group cut unsubscribe rates in half. In... just three months, they gained 20,000 rewards subscribers. Gusto Italian used countdown timers to drive urgency and more visits. The easy-to-use platform let any team member create emails fast. Personalized offers brought more food lovers to their tables.
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Klaviyo helped Pi Co. , a fast-casual pizza chain in Ontario, manage over 100,000 email and SMS subscribers. Before Klaviyo,...Pi Co. struggled with separate email and SMS tools, making campaigns slow and hard to manage. With Klaviyo and its Square integration, Pi Co. now runs real-time, automated campaigns and segments customers by loyalty and location. 54% of their Klaviyo revenue comes from automated flows, and 48% of that is from SMS. The team can launch targeted campaigns quickly and track marketing impact easily.
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Bird helped Guzman y Gomez boost sales by 40% by adding four new digital messaging channels. The restaurant chain switched... from phone and email to WhatsApp, Google Business, Messenger, and Instagram for customer communication. Bird’s automation tools let them answer questions instantly and manage all messages in one inbox. They cut marketing spend by 34% and saw a 10x jump in customer-initiated chats. Conversion rates and customer satisfaction improved quickly after launch.
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Mailchimp’s SMS short code helped Birdcall reach a 16. 1% click rate in just two months. The restaurant chain needed...a way to send time-sensitive offers that customers would actually see. Social media and email were not effective for real-time promotions. With Mailchimp SMS, Birdcall segmented messages by location and automated campaigns. SMS quickly became their main engagement channel, driving 50% of digital engagement and over 109,000 clicks. Unsubscribe rates stayed low at 1.1%.
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Mailchimp’s SMS short code helped Birdcall reach a 16. 1% click rate in just two months. The restaurant chain needed...a way to send time-sensitive offers that customers would actually see. Social media and email were not effective for real-time promotions. With Mailchimp SMS, Birdcall segmented messages by location and automated campaigns. SMS quickly became their main engagement channel, driving 50% of digital engagement and over 109,000 clicks. Unsubscribe rates stayed low at 1.1%.
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Validity’s Sender Certification program helped Pizza Hut Restaurants UK achieve a 99. 9% inbox placement rate. The team saw a...15x ROI and delivered three million more emails per year to subscribers. Validity Everest gave them insights to reduce spam complaints and improve targeting. The solution enabled near-perfect deliverability, even for high-risk re-engagement campaigns. Pizza Hut’s marketing team now runs campaigns with confidence, driving more foot traffic and sales.
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Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2. 9M in attributed revenue. The company used targeted...punch card campaigns at Carrabba's Italian Grill and Outback Steakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.
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Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2. 9M in attributed revenue. The company used targeted...punch card campaigns at Carrabba's Italian Grill and Outback Steakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Whataburger used MadCap Create and Syndicate to modernize its employee training. The company eliminated printing costs and enabled real-time content... updates across 1,050+ locations. Employees now access training on laptops, phones, and tablets, improving engagement and productivity. The digital platform helps Whataburger deliver consistent, high-quality training and supports future growth. The system also helps reduce risk by tracking content changes and access.
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Comarch Loyalty Marketing Platform helped KFC France grow its loyalty program from 380,000 to over 1 million members in one year. KFC wanted to... boost customer engagement and sales in a crowded fast-food market. The platform enabled real-time, omnichannel loyalty experiences and deeper customer insights. Loyal customers spent 10% more than non-members. KFC chose Comarch for its easy integration and SaaS model.
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Sitecore helped Dine Brands Global improve online ordering for Applebee's and IHOP. Before, Applebee's had three confusing sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee's saw bounce rates drop 22% and sessions rise 31%. IHOP saw bounce rates drop 7% and sessions rise 35%. Both brands increased online sales and repeat customers.
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Sitecore helped Dine Brands Global improve online ordering for Applebee's and IHOP. Before, Applebee's had three confusing sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee's saw bounce rates drop 22% and sessions rise 31%. IHOP saw bounce rates drop 7% and sessions rise 35%. Both brands increased online sales and repeat customers.
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Concrete CMS helped The Bartolotta Restaurants unify their twelve separate websites into one easy-to-use platform. This change fixed branding inconsistencies... and made digital marketing easier. The new system improved customer engagement and brand visibility. Custom tracking gave the team better data for decisions. The upgrade led to better SEO, more website traffic, and increased online reservations.
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Contentful helped KFC unify its global brand and digital experience. KFC replaced hard-coded, market-specific websites with a single, flexible content... platform. This allowed local teams to update content easily and keep digital channels current. KFC saw a 43% increase in digital sales and a 50% increase in Australia. The platform supports web, mobile, and in-store channels, improving customer engagement and loyalty.
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White Castle used dotCMS to transform its digital experience. The company wanted more control over website content and better ways... to engage fans. dotCMS let White Castle’s team update content easily and personalize the site for users. The new site includes interactive features like a content slider and Craver Nation. Every page is ADA compliant, making the site accessible to all visitors.
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Contao CMS powered the new website for umaii Ramenbar in Leipzig and Dresden. The site features a fully responsive design... for easy access to menus, locations, and reservations. Large images and clear structure highlight the brand and improve SEO. The digital presence connects both locations and appeals directly to guests. SEO-optimized content boosts search visibility for the restaurant.
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MoEngage helped Pizza Hut India deliver over 100 million RCS messages with a 50% delivery rate and 17% read rate. Traditional SMS could... not support Pizza Hut's visual brand or interactive needs. With MoEngage, Pizza Hut used rich media, verified branding, and action buttons in RCS messages. Customers received personalized offers and could order directly from their inbox. The new approach built trust and drove more conversions for Pizza Hut India.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Klaviyo helped Pi Co. , a fast-casual pizza chain in Ontario, manage over 100,000 email and SMS subscribers. Before Klaviyo,...Pi Co. struggled with separate email and SMS tools, making campaigns slow and hard to manage. With Klaviyo and its Square integration, Pi Co. now runs real-time, automated campaigns and segments customers by loyalty and location. 54% of their Klaviyo revenue comes from automated flows, and 48% of that is from SMS. The team can launch targeted campaigns quickly and track marketing impact easily.
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Hey Oliver helped Moondog’s Bar & Grill boost email subscriptions and grow their contact list. The restaurant used marketing automation... to send personalized messages and segment customers by behavior. Email visitors returned twice as often as the site average. Moondog’s improved lead quality and saw more returning visitors. The team now plans to use A/B testing and dynamic recommendations for further growth.
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Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2. 9M in attributed revenue. The company used targeted...punch card campaigns at Carrabba's Italian Grill and Outback Steakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.
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Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2. 9M in attributed revenue. The company used targeted...punch card campaigns at Carrabba's Italian Grill and Outback Steakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.
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McDonald's Australia used monday. com to replace manual spreadsheets and email chains. The team cut project management timelines by 25%....They saved 1,224 hours per month and reduced emails by 20,000 each month. monday.com helped teams in different countries work together on big campaigns like the FIFA Women’s World Cup. The platform made project tracking simple and boosted collaboration across marketing, operations, and logistics.
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Houlihan's used emfluence to launch a paid social media campaign for its new Inspiralized menu. The campaign ran on Pinterest,... Instagram, Facebook, and Twitter. It reached 16.3 million people and drove 21,000 clicks to the website. 88% of the web traffic was from new visitors. Menu items stayed popular for 18 months after launch.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Cracker Barrel used Kibo Commerce to move from old systems to flexible solutions. The eCommerce manager said Kibo helped them... meet guest needs better. Kibo made it easier for business users to get answers fast. The platform helped avoid stockouts and improved order management. Cracker Barrel now serves guests more effectively with Kibo.
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Cracker Barrel used Kibo Commerce to move from old systems to flexible solutions. The eCommerce manager said Kibo helped them... meet guest needs better. Kibo made it easier for business users to get answers fast. The platform helped avoid stockouts and improved order management. Cracker Barrel now serves guests more effectively with Kibo.
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McGettigan's, a global restaurant chain, used LianaCloud solutions to unify their website, online store, and marketing automation. Before, they managed... separate systems for web, commerce, and newsletters, which was complex. LianaCMS and LianaCommerce now power their site and store, with automation for transactional messages and Wi-Fi logins. The new setup lets staff update content and offers quickly. The team is happy with the seamless purchasing and responsive support.
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Sitecore helped Dine Brands Global improve online ordering for Applebee's and IHOP. Before, Applebee's had three confusing sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee's saw bounce rates drop 22% and sessions rise 31%. IHOP saw bounce rates drop 7% and sessions rise 35%. Both brands increased online sales and repeat customers.
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noma uses WordPress and Pressable to power its website. The site features a minimal design that matches the restaurant’s unique... style. Visitors can explore noma’s story, watch behind-the-scenes videos, and read about the culinary team. The website’s color scheme changes with the weather, reflecting noma’s seasonal approach. MailPoet integration makes it easy for guests to join the mailing list and stay updated.
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Konigle helped Nude Seafood, a top Singapore restaurant, fix major website and SEO problems. The old site ranked for unrelated... keywords and was hard to use on mobile. Konigle redesigned the site with a modern look, better navigation, and a custom reservation applet. They added proper schema and SEO-optimized content. The new site is mobile-first, brand-consistent, and drives more reservations.
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Blue Agave Mexican Bar & Grill used Zibster to launch their restaurant website. The site helps customers find business info... and place online orders for pickup. Zibster’s support team assisted with setup and creating coupon codes. A 20% off coupon drove many new orders. Online sales increased, helping the restaurant recover after the pandemic.
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A NYC fast food chain used Crown TV digital signage to boost sales in a crowded market. They tailored content... for each neighborhood, making screens a hub for local info and events. Interactive displays let customers engage with music and social media, increasing time spent in-store. Data-driven promotions changed by time, weather, and trends, driving impulse buys and repeat visits. Staff used screens for real-time updates and training, improving service speed and morale. Seasonal offers and community messages built loyalty and trust.
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Puckett's Restaurant used Cirrus LED digital signage to boost revenue by over 40% in just two months. The restaurant installed... vivid, easy-to-update displays to attract more customers from passing traffic. The new signs helped promote daily specials and events, making the storefront stand out. Cirrus LED's platform allowed quick content changes and reliable performance. This led to measurable business growth for Puckett's Restaurant.
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Navori digital signage software powers digital menu boards at 150 El Pollo Loco locations. The chain can now update pricing... and content quickly across stores. Navori QL enables dynamic content scheduling and easy integration with Symphony POS. The solution improved dayparting and visual experience for customers. El Pollo Loco uses Navori StiX media players for high-quality video and remote management.
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Tossed used Signagelive to power digital menu boards across its stores. The switch from printed vinyl graphics to digital screens... made it faster and easier to update menus and promotions. Tossed can now schedule targeted marketing and menu changes for different times and locations. This helped boost sales during slow periods and improved the uptake of offers. The system also made new store openings more successful by generating interest with dynamic window displays.
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NoviSign helped Orlando's Market upgrade their digital menu boards. The new system made it easy to update menu items and... prices. Appetizer sales went up by 11% and ice cream sundae sales rose 9%. Wait lines got shorter because menus were easier to read. Store managers can now quickly feature new meals and specials. Orlando's also uses the screens for in-store ads and customer messages.
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Mvix provided Shipley Do-Nuts Castle Hills with digital menu boards. The restaurant wanted to create an upscale experience and stand... out from other donut shops. Mvix's solution included content apps, widgets, and custom menu templates. The new system improved customer engagement and reduced printing costs. Menu management became easier and more efficient for the team.
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Kitcast digital signage helped Cider Press Cafe in St. Petersburg, Florida, boost sales and improve guest experience. Before Kitcast, staff... struggled to communicate daily specials to customers. Now, rotating digital boards display specials clearly and at the right times. This makes it easier for guests to see menu options and increases orders. The cafe uses Kitcast to create a welcoming, casual atmosphere for vegan dining.
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Chopt Creative Salad Co. used TelemetryTV to manage digital signage across 35 locations in 7 states. Before TelemetryTV, updating content... and maintaining devices was slow and costly. With TelemetryTV’s cloud-based CMS, Chopt can update menus and marketing content remotely and quickly. Device deployment time was cut in half. Support tickets for display issues dropped by over 80%. Chopt now delivers real-time order updates and keeps content brand-compliant across all stores.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Act! helped Ken Loyd manage over 78,000 contacts and 50,000 email addresses. He sends 15,000 to 20,000 emails weekly using... Act!'s marketing automation. The software improved his organization and follow-up, ensuring no missed appointments. Ken achieved open rates up to 60% on follow-up emails. Act! enabled him to build a strong personal brand in executive recruitment.
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Hide used SevenRooms event management software to move private dining bookings online. In two months, they got 75 bookings, 436... covers, and £34,270 in revenue. The platform let guests see room availability and book instantly, cutting out manual emails. Smaller private rooms became more visible and started getting booked more often. The widget also made it easy for guests to pick wine and menu upgrades, boosting spend and guest satisfaction.
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McDonald's Australia used monday. com to replace manual spreadsheets and email chains. The team cut project management timelines by 25%....They saved 1,224 hours per month and reduced emails by 20,000 each month. monday.com helped teams in different countries work together on big campaigns like the FIFA Women’s World Cup. The platform made project tracking simple and boosted collaboration across marketing, operations, and logistics.
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Alida powers Wendy’s Advisors, an insight community with over 11,000 members. Wendy’s uses this community to gather fast, actionable feedback... for new product development and marketing. The program delivers a 45% response rate and helps launch several new menu items each year. Insights from the community inform national campaigns and menu optimization. Wendy’s can now align teams quickly and base decisions on real customer data.
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Jones the Grocer used Zonka Feedback to replace its manual, pen-and-paper feedback system. The restaurant chain deployed Zonka Feedback on... 20 devices across its UAE locations. Customers could now submit feedback easily using in-restaurant tablets, mobile apps, and QR codes. Automated NPS and CX surveys helped track satisfaction and drive improvements. Jones the Grocer achieved an NPS of over 90% and improved operational efficiency and employee engagement.
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Howazit helped Domino's Pizza Israel cut complaint calls by 50%. The company used an interactive chatbot to measure customer satisfaction... after every delivery. Customers got a coupon for positive feedback and automatic follow-up for complaints. 53% more customers returned after a bad experience. Coupon redemption rose by 19%. Customer retention reached 75%.
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ThinkSurvey helped a food consultant researching millet-based foods reach over 1,000 participants across 78 Indian cities. The consultant needed to... understand what drives and blocks millet consumption for restaurant menu innovation. ThinkSurvey delivered 50 in-depth qualitative responses in 10 days, then ran a national survey with 1,000+ respondents. The platform enabled fast, cost-effective, and reliable data collection, supporting new menu creation for a client restaurant.
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Nando's used Attest to validate new product ideas and reduce risk in Australia. The team tested concepts, packaging, and pricing... with real consumers. Attest helped Nando's launch PERi–Ketchup by confirming demand for hotter flavors. Consumer feedback shaped the final product and packaging. Rapid research let Nando's move fast and make confident decisions for new product launches.
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Harvey’s used Methodify to test six new burger concepts for limited time offers. The team ran a monadic concept test... with targeted customer segments. They quickly identified which offers would drive the most traffic. Methodify delivered clear results in days, helping Harvey’s prioritize and support the best ideas. The process was fast, easy, and improved customer insight for marketing planning.
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A&W Restaurants used Chatmeter, now Alchemer, to improve their online reputation. They wanted to appear more in local search results... and boost customer loyalty. With Chatmeter, they claimed and optimized business listings and responded to reviews faster. In just four months, A&W saw a 25% increase in five-star Google reviews. They also improved listings accuracy and review response rates across all locations.
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Ovation helped Dave's Hot Chicken boost online review volume by 87%. The restaurant chain used Ovation's SMS feedback tool to... connect with guests in real time. They achieved a 41% guest recovery rate and collected over a million surveys. Their average online rating rose from 4.6 to 4.7 across 420+ locations. This improved reputation led to more returning customers and higher sales.
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PR. co helped Domino's Pizza Benelux improve their PR with a branded online newsroom. The team needed a better way...to connect with journalists and stakeholders. With PR.co, they made news and content easy to find and share. Security and privacy were top priorities, and PR.co met all IT requirements. After launch, Domino's saw steady growth in press subscribers and more direct contact from major news outlets. The newsroom made it easier for journalists to work with Domino's.
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Dining Bonds, LLC used eReleases to launch a press release during the COVID-19 pandemic. The campaign started with a few... New York restaurants and grew to nearly 500 worldwide in just over a month. Media coverage included major outlets like Wall Street Journal, Bloomberg, and Financial Times. The initiative helped restaurants get funds quickly when they needed it most. The press release inspired similar programs in other countries.
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Pizza Hut wanted to launch its new Detroit-style pizza and needed to reach media in a new way. The company worked... with Cision MultiVu to host a virtual press day and share exclusive content. They also ran a virtual media tour and gave behind-the-scenes access to journalists and influencers. This approach helped Pizza Hut get coverage from top outlets like CNBC and Thrillist. The campaign drove excitement and awareness for the new product launch.
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Pizza Hut wanted to launch its new Detroit-style pizza and needed to reach media in a new way. The company worked... with Cision MultiVu to host a virtual press day and share exclusive content. They also ran a virtual media tour and gave behind-the-scenes access to journalists and influencers. This approach helped Pizza Hut get coverage from top outlets like CNBC and Thrillist. The campaign drove excitement and awareness for the new product launch.
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Pizza Hut wanted to launch its new Detroit-style pizza and needed to reach media in a new way. The company worked... with Cision MultiVu to host a virtual press day and share exclusive content. They also ran a virtual media tour and gave behind-the-scenes access to journalists and influencers. This approach helped Pizza Hut get coverage from top outlets like CNBC and Thrillist. The campaign drove excitement and awareness for the new product launch.
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Pizza Hut wanted to launch its new Detroit-style pizza and needed to reach media in a new way. The company worked... with Cision MultiVu to host a virtual press day and share exclusive content. They also ran a virtual media tour and gave behind-the-scenes access to journalists and influencers. This approach helped Pizza Hut get coverage from top outlets like CNBC and Thrillist. The campaign drove excitement and awareness for the new product launch.
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Pizza Hut wanted to launch its new Detroit-style pizza and needed to reach media in a new way. The company worked... with Cision MultiVu to host a virtual press day and share exclusive content. They also ran a virtual media tour and gave behind-the-scenes access to journalists and influencers. This approach helped Pizza Hut get coverage from top outlets like CNBC and Thrillist. The campaign drove excitement and awareness for the new product launch.
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Schoox helped Tropical Smoothie Cafe move from paper-based to digital training. The company needed a learning management system for 1,400... franchise locations. Schoox provided an easy-to-use platform with video, interactive learning, and social features. The Blend, their new program, now delivers training and tracks progress for nearly 19,000 team members. This digital shift supports onboarding and new menu rollouts across the organization.
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Wendy’s wanted to launch the Oreo Frosty Parfait and build excitement. ELB Learning created a custom game called “In Flight... of the Oreo” to tease the new product. The game let players flick Oreo cookies through obstacles tied to the dessert. It included leaderboards, rewards, and social sharing to boost engagement. The campaign generated buzz and met all launch goals.
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Toast used Qooper to grow the skills of its sales team. They scaled their sales mentorship program with cohort-based mentoring... and integrated training. Automated reporting made it easier for leaders to track progress. The program improved onboarding, quota attainment, and retention. Qooper helped Toast reduce admin workload and support sales rep development.
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Condado Tacos used BizLibrary to boost internal promotions and employee retention. Their Managers in Training program blends in-person and BizLibrary-powered... soft skills training. This led to a 70% internal promotion rate. Both managers and frontline staff benefit from ongoing, bite-sized learning. BizLibrary content helps Condado Tacos align training with their core values and mission.
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Coggno helped Subway deliver food safety training to many temporary and part-time employees. Subway faced problems with traditional training methods... and needed a flexible solution. Coggno’s Virtual Training Kiosk let employees access courses and get certified using management laptops. The platform allowed Subway to customize training for each state. This improved food safety and supported Subway’s fast-paced operations.
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SmarterU helped Pizza Delight expand its training from 8 to 200 courses for 1,200 employees. The new system made onboarding... faster and improved service quality. Gamification with "Pizza Points" boosted employee engagement. Managers gained tools to track and assign training. The changes led to fewer mistakes, lower food and labor costs, and more productive managers.
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McDonald's used EchoInk to fix problems with brand consistency and old training methods. The new system gave real-time updates and... interactive training to employees. McDonald's saved $30 million each year in onboarding and labor costs. Training time for each new crew member dropped by 10 hours. The training content was translated into 12 languages for global use. Employees now learn together on the job, not just in a training room.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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SAS Viya helped Boddie-Noell Enterprises, the largest Hardee’s franchisee, modernize its fast food operations. The company replaced manual spreadsheets with... real-time dashboards, analyzing 40 million daily transactions. This enabled faster, more accurate reporting and improved restaurant performance. Data-driven insights led to double-digit sales increases by extending breakfast hours and optimized payroll scheduling. Analytics also improved payment processing speed and menu promotion for delivery services.
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SAS Viya helped Boddie-Noell Enterprises, the largest Hardee’s franchisee, modernize its fast food operations. The company replaced manual spreadsheets with... real-time dashboards, analyzing 40 million daily transactions. This enabled faster, more accurate reporting and improved restaurant performance. Data-driven insights led to double-digit sales increases by extending breakfast hours and optimized payroll scheduling. Analytics also improved payment processing speed and menu promotion for delivery services.
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SAS Viya helped Boddie-Noell Enterprises, the largest Hardee’s franchisee, modernize its fast food operations. The company replaced manual spreadsheets with... real-time dashboards, analyzing 40 million daily transactions. This enabled faster, more accurate reporting and improved restaurant performance. Data-driven insights led to double-digit sales increases by extending breakfast hours and optimized payroll scheduling. Analytics also improved payment processing speed and menu promotion for delivery services.
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McDonald's Germany used The Trade Desk's Connected TV to target 18–39-year-olds and drive store visits for its saver menu. By activating TV... Quality Index and leveraging Adbrain household graph, they improved conversion rates by 44%. The campaign needed 7.3% fewer impressions per conversion compared to OLV. The results proved Connected TV can drive measurable sales and reach the right audience. McDonald's Germany plans to use this channel in future campaigns.
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Semarchy helped Chipotle Mexican Grill manage data for over 2,500 locations. Chipotle used Semarchy to centralize data and shift control... from IT to business users. This improved data accuracy and sped up decision-making. Chipotle opened 140 new stores with streamlined data management. Real-time data improved customer loyalty programs and compliance. Centralized data cut costs and boosted operational efficiency.
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MoEngage helped Pizza Hut India deliver over 100 million RCS messages with a 50% delivery rate and 17% read rate. Traditional SMS could... not support Pizza Hut's visual brand or interactive needs. With MoEngage, Pizza Hut used rich media, verified branding, and action buttons in RCS messages. Customers received personalized offers and could order directly from their inbox. The new approach built trust and drove more conversions for Pizza Hut India.
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Papa Johns used InAppStory to launch a gamified digital campaign for its Shawarma Pizza. The campaign attracted 12,951 unique users,... who played over 35,000 sessions. Players returned an average of three times, showing strong engagement. The game used real pizza ingredients to connect play with the product. A free pizza incentive and multi-channel promotion drove traffic and participation.
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RingCentral Contact Centre helped Côte Brasserie centralize all customer inquiries from nearly 100 UK locations. Before, each restaurant managed its... own calls and emails, causing inefficiency and inconsistent service. With RingCentral, Côte unified phone, email, and chat into one platform, improving response speed and customer experience. Skill-based routing and analytics reduced dropped calls and wait times. During COVID, the cloud-based system enabled remote work and rapid launch of Côte at Home delivery. Staff now use actionable data to optimize scheduling and boost sales.
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Braze helped 日本KFC boost both average spend and store visits. The company used Braze to power a new CRM strategy... focused on personalized, data-driven communication. By combining purchase, lifestyle, and weather data, 日本KFC delivered timely, relevant offers to its 10 million app members. The intuitive Braze UI reduced operational errors and enabled fast campaign execution. As a result, sales, visit frequency, and customer spend all increased.
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KFC Turquia used Insider One to boost their marketing results. In just four months, they achieved a 9x return on... investment. Their conversion rate increased by 18.84%. Sales grew by 5.81%. KFC Turquia plans to expand their use of Insider One to drive even more sales and profit.
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KFC used Zerion Software’s iFormBuilder to speed up marketing checks across 4,000+ restaurants. Before, it took 6 weeks to collect... and report data. With Zerion, KFC made changes in just 4 days. The platform helped track food temperatures, run restaurant evaluations, and guide new openings. Real-time reports and simple data collection improved efficiency and customer satisfaction.
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GoFormz helped Muller Management, a large McDonalds franchisee, digitize service reviews and audits across 21 locations. The team replaced paper... forms and excel spreadsheets with mobile forms, saving significant time and reducing errors. Automated workflows improved data accuracy and made form delivery faster. Supervisors now complete reviews on iPads, with instant email routing for better record-keeping. Drop down menus and auto-calculations further streamlined data entry and boosted efficiency.
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EmbedSocial helped Pepe’s Pizzeria Napoletana boost trust and engagement on their website. By embedding real Instagram feeds, Pepe’s showcased user-generated... content from happy customers. In just 18 days, their Instagram content received 33,000 extra views. Visitors spent more time on the site and felt more confident to order. Social proof from real diners turned curiosity into more sales.
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Yo-Chi used InMoment’s Reputation Management solution to boost their online presence and manage reviews across 37 locations. They saw a... 92% increase in Google Maps navigation clicks and a 123% rise in Google Profile impressions. Their review response rate jumped by 1250%, and response times dropped by 86%. Yo-Chi’s location performance score improved by 74%, helping them attract more customers and maintain a 4.6-star rating. Centralized review and listing management drove measurable growth in customer acquisition and brand visibility.
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Burger King uses SO Connect to boost guest engagement in over 50 locations in Spain. The solution provides free WIFI... and branded splash pages to share promotions and updates with customers. Burger King can contact guests after their visit with special offers. This approach drives an estimated €17,500 extra revenue per location each month. The partnership focuses on proximity marketing and better customer communication.
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Waffle House used Connectivity for online review and listing management. The solution helped manage their digital presence. This improved how... customers found and reviewed their locations. Waffle House streamlined their online reputation. The platform supported their brand visibility across digital channels.
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LocalClarity helped a large group of independent restaurants get one million more phone calls each year. The restaurants wanted to... boost delivery orders fast. LocalClarity set up workflows to improve Google map rankings and reply to all reviews. This made the restaurants show up higher in search and get more calls. The result was millions in extra revenue and stronger customer loyalty.
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VAPIANO Österreich runs 13 Italian fast-casual restaurants. They wanted to manage guest feedback from multiple channels, especially during COVID-19 when... delivery and take-away became more important. re:spondelligent provided a custom solution to collect, analyze, and respond to all online reviews, including those from their own webshop. The integration allowed VAPIANO to answer reviews directly and track guest feedback efficiently. This helped them save time and gain better insights into guest satisfaction.
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GatherUp helped Clean Juice automate review requests across 100+ franchise locations. Integration with Toast POS and Lunchbox loyalty app made... it easy for franchise partners to collect customer feedback. Clean Juice used GatherUp’s insights and tagging features to identify menu items needing improvement. They found wraps and sandwiches scored 21 points lower in NPS and review ratings. The platform enabled Clean Juice to quickly build online reputation and adapt offerings based on real guest feedback.
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RealityMine helped a leading global restaurant brand gain insights into customer behavior on third-party delivery apps. The brand used digital... behavior measurement to see which competitor promotions drove conversions and how customers switched between apps. They also compared basket sizes and delivery fees to benchmark pricing. With these insights, the brand refined pricing, improved promotions, and reduced customer drop-off points. This led to better ROI and stronger partnerships across delivery platforms.
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iSpot and Affinity Solutions helped a casual dining brand connect TV ad exposure to real-world sales. The brand saw a... 45.63% sales lift, generating $4.96 million in incremental revenue. By integrating viewership and credit card data, they identified which networks and ad frequencies drove the most conversions. The campaign also achieved a 55.3% lift among competitor customers and found Lifetime network delivered a 435.81% sales lift. The brand optimized ad spend and reinforced loyalty with frequent visitors.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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SAS Viya helped Boddie-Noell Enterprises, the largest Hardee’s franchisee, modernize its fast food operations. The company replaced manual spreadsheets with... real-time dashboards, analyzing 40 million daily transactions. This enabled faster, more accurate reporting and improved restaurant performance. Data-driven insights led to double-digit sales increases by extending breakfast hours and optimized payroll scheduling. Analytics also improved payment processing speed and menu promotion for delivery services.
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Lenny's Grill & Subs used PAR Punchh to boost their loyalty program. They launched "Lenny's Day," an annual event for... loyalty members. On this day, they saw 14 times more same-day loyalty sign-ups than usual. Loyalty sales were four times higher than the daily average. Q4 sign-ups increased by 16% year-over-year. The program helped Lenny's build stronger community ties and drive customer engagement.
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EmbedSocial helped Pepe’s Pizzeria Napoletana boost trust and engagement on their website. By embedding real Instagram feeds, Pepe’s showcased user-generated... content from happy customers. In just 18 days, their Instagram content received 33,000 extra views. Visitors spent more time on the site and felt more confident to order. Social proof from real diners turned curiosity into more sales.
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VoucherCart helped G&D Ventures Restaurant Group grow voucher sales over eight years. Before, voucher sales were manual and low. With... VoucherCart, setup was easy and the team could sell and redeem vouchers quickly. The platform made it simple for customers to buy and use vouchers. Sales became a steady and important revenue stream. The team used reporting tools and Mailchimp integration to improve marketing and track results.
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Sitecore helped Dine Brands Global improve online ordering for Applebee's and IHOP. Before, Applebee's had three confusing sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee's saw bounce rates drop 22% and sessions rise 31%. IHOP saw bounce rates drop 7% and sessions rise 35%. Both brands increased online sales and repeat customers.
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Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2. 9M in attributed revenue. The company used targeted...punch card campaigns at Carrabba's Italian Grill and Outback Steakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.
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Segmentify helped Domino's Pizza Turkey increase average order value by 10%. The team used machine learning to show dynamic product... recommendations. An A/B test showed 1.6x higher revenue and nearly 3x higher conversion. Integration with Domino's app was easy using Segmentify's SDK. The solution made it simple for customers to find what they wanted fast.
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Cardina helped Cuboh save each onboarding team member up to 4 hours a week. Cuboh used Cardina to guide customers... through complex SaaS workflows with screen sharing and remote control. Onboarding became faster and easier, with less time spent on phone calls and technical setup. Customers learned to use Cuboh's platform more effectively, leading to higher satisfaction and retention. Support issues were resolved instantly, reducing back-and-forth emails.
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Domino's used Emplifi to manage social media customer care. They saw a 128% increase in social media volume handled. Case... handling time dropped by 53%. Average response time fell by 10 minutes. Real-time alerts helped Domino's respond to influencer posts and customer issues fast. This improved customer satisfaction and loyalty.
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Sprinklr Insights helped McDonald's improve its digital strategy. The company used benchmarking and listening to track 28,000 social accounts worldwide.... Real-time dashboards gave McDonald's deep insights into competitors and industry trends. Teams broke down silos and created consistent digital experiences. McDonald's now exports data from 300 social accounts for custom reports. The brand uses these insights to drive creativity and growth.
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Atlassian Cloud Enterprise helped Domino's Pizza Enterprises connect over 130,000 staff across 3,500 stores. The company unified more than six... tools into one platform. This improved service, efficiency, and innovation. Teams now collaborate better in 12 international markets. Domino's replaced tools like Zendesk and ServiceNow with Atlassian. The change made work faster and more organized.
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Atlassian Cloud Enterprise helped Domino's Pizza Enterprises connect over 130,000 staff across 3,500 stores. The company unified more than six... tools into one platform. This improved service, efficiency, and innovation. Teams now collaborate better in 12 international markets. Domino's replaced tools like Zendesk and ServiceNow with Atlassian. The change made work faster and more organized.
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McDonald's Canada used #paid to boost awareness for its Summer Drink Days. The campaign targeted Gen Z and young millennials... on Snapchat. McDonald's partnered with Snap Star creators to share organic stories about summer beverages. The campaign achieved 425,200 organic story views and 2.6 million paid video views. Ad awareness increased by 7 points, showing strong impact from creator partnerships.
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Later helped Habit launch the Desert Drip Charburger at a festival. The campaign used fashion-forward creators to reach a younger... audience. Four creators produced 51 pieces of content, driving 1.08M views and 4M paid impressions. The campaign led to a national menu launch. Creator-led storytelling outperformed traditional ads for Habit.
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Burger King wanted to create buzz for new limited-edition menu items. They worked with Social Native to activate creators who... visited Burger King, bought the new items, and made creative images and videos. This campaign generated over 400 authentic food images and videos. Burger King reached 8.5 million potential consumers and saw an average engagement rate of 3.3%.
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Linqia helped McDonald's boost store visits by 23% with an influencer campaign. The Trick.Treat.Win! promotion used 20 African-American influencers to... share content across blogs and social media. Linqia amplified the best-performing posts with paid ads. A location-based study showed 540,000 extra visits and 98% positive brand sentiment. The campaign drove 82,400 engagements and increased awareness for McDonald's.
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McDonald's Singapore launched its McDelivery Night In campaign with Kobe to promote new branded loungewear. They used influencer marketing to... reach millennials who value comfort and social moments at home. Influencers attended a glamping event, shared their experiences, and showcased the loungewear on social media. The campaign exceeded outreach targets by 135% and engagement rates by 269%. Demand for the loungewear was so high that the website and app saw overwhelming traffic.
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Bluedot geofencing helped Craveable Brands, Australia's largest QSR operator, track customer visits and drive-thru wait times across 570 locations. The platform enabled... the company to build detailed customer profiles and understand consumer behavior. Craveable Brands used these insights to boost mobile loyalty engagement and personalize offers. They also converted competitor ads into increased foot traffic. The solution improved communication and customer experience.
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Goiko used CARTO for data-driven site selection during its international expansion. The restaurant chain faced challenges finding the right data... for new markets in Europe. CARTO provided location intelligence to help Goiko analyze demographics and predict new store performance. This reduced risk and supported profitable decisions for opening new branches. Goiko now tracks store profitability and expands its brand using CARTO's platform.
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Adentro and Thanx helped Hopdoddy Burger Bar automate customer data capture and marketing. The integration added 52,000+ new customers to... their CRM in six months. Hopdoddy generated $166,290 in tracked revenue and achieved an 8.67:1 return on ad spend. Campaigns reached 1.3 million impressions and a 2.92% click-through rate. The solution eliminated manual data entry and unified customer profiles across channels.
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Purple helped PizzaExpress UAE deliver fast, free guest WiFi across 14 restaurants. The new solution improved customer experience and enabled... real-time data collection. Facebook page likes grew by 52% in less than a month. Page impressions rose 181% in four weeks, with a projected 294% growth in three months. Over 10,000 new active customers were added to their database within weeks, and targeted email offers drove more than 300 extra diners and boosted daily sales by up to 4,000 dirhams.
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Azira helped a leading global QSR brand expand into India. The brand faced low awareness and tough competition. Azira used... mobile location data and in-app ads to target young urban audiences. Real-time geofencing and custom audience segments drove engagement. The campaign led to a 68.6% increase in restaurant footfall. The QSR gained strong brand awareness and measurable sales growth.
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Movable Ink helps Domino's UK boost order frequency with omni-channel personalization. Ian Drake, head of CRM and loyalty, uses automation... to send timely, relevant messages to customers. This approach makes ordering pizza easy and keeps customers coming back. Automated personalization tailors each experience for every customer. Domino's leverages data to drive engagement and repeat orders.
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Papa Johns used InAppStory to launch a gamified digital campaign for its Shawarma Pizza. The campaign attracted 12,951 unique users,... who played over 35,000 sessions. Players returned an average of three times, showing strong engagement. The game used real pizza ingredients to connect play with the product. A free pizza incentive and multi-channel promotion drove traffic and participation.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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Burger King wanted to create buzz for new limited-edition menu items. They worked with Social Native to activate creators who... visited Burger King, bought the new items, and made creative images and videos. This campaign generated over 400 authentic food images and videos. Burger King reached 8.5 million potential consumers and saw an average engagement rate of 3.3%.
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Bynder helped Five Guys manage over 14,000 digital files across 1,600 global locations. The restaurant chain needed a single platform... to organize, store, and share assets for its fast-growing franchise network. Before Bynder, teams used many tools like Dropbox and WeTransfer, causing confusion and inefficiency. Bynder's DAM solution enabled secure access, user rights management, and expiration dates for assets. Now, Five Guys can quickly share marketing content and maintain brand consistency worldwide.
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RingCentral Contact Centre helped Côte Brasserie centralize all customer inquiries from nearly 100 UK locations. Before, each restaurant managed its... own calls and emails, causing inefficiency and inconsistent service. With RingCentral, Côte unified phone, email, and chat into one platform, improving response speed and customer experience. Skill-based routing and analytics reduced dropped calls and wait times. During COVID, the cloud-based system enabled remote work and rapid launch of Côte at Home delivery. Staff now use actionable data to optimize scheduling and boost sales.
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RingCentral Contact Centre helped Côte Brasserie centralize all customer inquiries from nearly 100 UK locations. Before, each restaurant managed its... own calls and emails, causing inefficiency and inconsistent service. With RingCentral, Côte unified phone, email, and chat into one platform, improving response speed and customer experience. Skill-based routing and analytics reduced dropped calls and wait times. During COVID, the cloud-based system enabled remote work and rapid launch of Côte at Home delivery. Staff now use actionable data to optimize scheduling and boost sales.
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BigMarker helped McDonald's Italia deliver live, interactive training to over 20,000 employees across 750+ locations. The Learning & Development team... used webinars to provide consistent, up-to-date training on food safety and leadership. Average attendance per session doubled, reaching 200 employees per webinar, with some sessions exceeding 500. Employees gave positive feedback, calling the sessions clear, engaging, and easy to follow. McDonald's Italia now runs nearly five training sessions per month, supporting ongoing staff development and operational excellence.
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Bird helped Guzman y Gomez boost sales by 40% by adding four new digital messaging channels. The restaurant chain switched... from phone and email to WhatsApp, Google Business, Messenger, and Instagram for customer communication. Bird’s automation tools let them answer questions instantly and manage all messages in one inbox. They cut marketing spend by 34% and saw a 10x jump in customer-initiated chats. Conversion rates and customer satisfaction improved quickly after launch.
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ClickMeeting helped Subway Russia promote its franchise model and educate new franchisees. The team used webinars to engage potential business... owners and share new strategies with existing franchisees. ClickMeeting’s tools made it easy to deliver branded, interactive online training across Russia’s six time zones. Presenters and attendees found the platform simple and effective. Subway Russia built trust and grew its franchise network using ClickMeeting webinars.
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RingCentral Contact Centre helped Côte Brasserie centralize all customer inquiries from nearly 100 UK locations. Before, each restaurant managed its... own calls and emails, causing inefficiency and inconsistent service. With RingCentral, Côte unified phone, email, and chat into one platform, improving response speed and customer experience. Skill-based routing and analytics reduced dropped calls and wait times. During COVID, the cloud-based system enabled remote work and rapid launch of Côte at Home delivery. Staff now use actionable data to optimize scheduling and boost sales.
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TripleseatDirect helped Hattie B’s unify all catering and event operations into one platform. The restaurant group replaced disconnected tools with... a single dashboard, streamlining production, timing, and customer information. With Tripleseat, they gained full visibility into guest history and improved collaboration across 12 locations. The team sold over 150 "Whole Fried Turkey" units in a single limited time offer. LTO sales increased dramatically after switching to TripleseatDirect.
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TripleseatDirect helped Hattie B’s unify all catering and event operations into one platform. The restaurant group replaced disconnected tools with... a single dashboard, streamlining production, timing, and customer information. With Tripleseat, they gained full visibility into guest history and improved collaboration across 12 locations. The team sold over 150 "Whole Fried Turkey" units in a single limited time offer. LTO sales increased dramatically after switching to TripleseatDirect.
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BigMarker helped McDonald's Italia deliver live, interactive training to over 20,000 employees across 750+ locations. The Learning & Development team... used webinars to provide consistent, up-to-date training on food safety and leadership. Average attendance per session doubled, reaching 200 employees per webinar, with some sessions exceeding 500. Employees gave positive feedback, calling the sessions clear, engaging, and easy to follow. McDonald's Italia now runs nearly five training sessions per month, supporting ongoing staff development and operational excellence.
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Wendy’s wanted to launch the Oreo Frosty Parfait and build excitement. ELB Learning created a custom game called “In Flight... of the Oreo” to tease the new product. The game let players flick Oreo cookies through obstacles tied to the dessert. It included leaderboards, rewards, and social sharing to boost engagement. The campaign generated buzz and met all launch goals.
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Whataburger used MadCap Create and Syndicate to modernize its employee training. The company eliminated printing costs and enabled real-time content... updates across 1,050+ locations. Employees now access training on laptops, phones, and tablets, improving engagement and productivity. The digital platform helps Whataburger deliver consistent, high-quality training and supports future growth. The system also helps reduce risk by tracking content changes and access.
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Whataburger used MadCap Create and Syndicate to modernize its employee training. The company eliminated printing costs and enabled real-time content... updates across 1,050+ locations. Employees now access training on laptops, phones, and tablets, improving engagement and productivity. The digital platform helps Whataburger deliver consistent, high-quality training and supports future growth. The system also helps reduce risk by tracking content changes and access.
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Whataburger used MadCap Create and Syndicate to modernize its employee training. The company eliminated printing costs and enabled real-time content... updates across 1,050+ locations. Employees now access training on laptops, phones, and tablets, improving engagement and productivity. The digital platform helps Whataburger deliver consistent, high-quality training and supports future growth. The system also helps reduce risk by tracking content changes and access.
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Synup helped Snappy Tomato Pizza manage brand reputation and local listings as they expanded across states. The platform enabled franchisees... to handle reviews, update business info, and push promotions easily. Snappy Tomato Pizza saw a 5-6% direct revenue impact after using Synup. Website visits increased by 25%, direction requests by 24%, and phone calls by 18%. Synup's all-in-one solution improved their online presence and customer acquisition in new markets.
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Yext helped Church's Chicken boost online visibility and drive digital sales. The restaurant chain saw a 218% increase in listing... impressions and a 55% rise in call clicks. Yext enabled Church's Chicken to manage brand information across 175 digital services, including Google and Facebook. Online conversions reached 12.84%, with estimated annual sales from Yext solutions at $17.6 million. Navigation clicks alone generated $3.7 million in yearly revenue.
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Localistico helped Alsea Iberia respond to over 95% of online reviews. Alsea automated replies using approved templates for positive and... no-text reviews. This saved time and kept responses on-brand. Staff focused on sensitive reviews. Alsea managed reviews from more than 1200 venues in one tool. Productivity and reputation management improved.
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Uberall helped Pizza Hut close the franchise gap and boost local visibility. With Uberall, Pizza Hut managed 18,912 listings across... 387 locations, keeping data consistent for customers and AI search. Google Maps impressions rose by 212% year-over-year, reaching 38.4 million. Estimated revenue increased by 15%. Pizza Hut achieved a 90% response rate to reviews and an average rating of 4.6 stars. The hybrid model balanced brand consistency with local franchisee input, driving strong results in digital presence and search visibility.
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Brandfolder helped P. F. Chang's manage brand assets across 23 countries. Before, partners waited hours for downloads and used outdated...FTPs or mailed hard drives. With Brandfolder, all 305 locations access approved creative assets instantly. The global marketing team saves time and tracks asset usage. Brand consistency and guest experience improved worldwide.
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Sitecore helped Dine Brands Global improve online ordering for Applebee's and IHOP. Before, Applebee's had three confusing sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee's saw bounce rates drop 22% and sessions rise 31%. IHOP saw bounce rates drop 7% and sessions rise 35%. Both brands increased online sales and repeat customers.
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Bynder helped Five Guys manage over 14,000 digital files across 1,600 global locations. The restaurant chain needed a single platform... to organize, store, and share assets for its fast-growing franchise network. Before Bynder, teams used many tools like Dropbox and WeTransfer, causing confusion and inefficiency. Bynder's DAM solution enabled secure access, user rights management, and expiration dates for assets. Now, Five Guys can quickly share marketing content and maintain brand consistency worldwide.
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Wendy's used Zebra's print and mobile computing solution to move to paperless warehouse workflows. This helped Wendy's improve order visibility... and accuracy. The solution supported better inventory management in their supply chain. Wendy's now has more efficient warehouse operations. The technology made their processes faster and more reliable.
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noma uses WordPress and Pressable to power its website. The site features a minimal design that matches the restaurant’s unique... style. Visitors can explore noma’s story, watch behind-the-scenes videos, and read about the culinary team. The website’s color scheme changes with the weather, reflecting noma’s seasonal approach. MailPoet integration makes it easy for guests to join the mailing list and stay updated.
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Blue Agave Mexican Bar & Grill used Zibster to launch their restaurant website. The site helps customers find business info... and place online orders for pickup. Zibster’s support team assisted with setup and creating coupon codes. A 20% off coupon drove many new orders. Online sales increased, helping the restaurant recover after the pandemic.
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Jimdo helped Marian, owner of Brühgruppe Kaffeebar in Berlin, launch his own café after ten years as a barista. He used Jimdo’s... website builder to create a site and integrate an online shop for selling coffee and merchandise. The platform’s legal text generator made compliance easy, reducing his worries about legal risks. Website analytics and privacy features let Marian understand his customers and improve his offerings. Jimdo’s tools supported Marian in growing his local café business and building a loyal community.
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BentoBox helped Sage Restaurant Concepts update its digital presence across 30 brands. The group switched from Wordpress to BentoBox, making... website updates faster and easier. Sage saw a 175% increase in website traffic and saved 15 hours per week on website management. They also saved over $4,000 per year per website on maintenance. Direct online ordering and event management features boosted revenue and improved guest experience.
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Wendy's used Oracle Cloud ERP, EPM, and HCM to modernize its business systems. The company replaced an outdated Oracle E-Business... Suite to improve efficiency and support users across devices. Oracle Cloud enabled Wendy's to simplify financial reporting, connect business units, and automate workflows. Franchisees benefited from a new billing management solution. The integrated cloud suite gave real-time HR data and actionable insights for leaders. Wendy's now delivers faster, more engaging experiences for employees and customers.
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