Undisclosed financial sector company
- Financial Services
- Medium
Kickidler employee monitoring software helped a financial services company uncover insider theft. The company noticed a sharp decline in client... sales and suspected a leak of their client base. After installing Kickidler, they tracked user activity in their CRM and identified suspicious behavior. Video recordings and web activity logs revealed an employee photographing sensitive data. The company removed the insider, preventing further data loss.
Desklog helped Heckyl Technologies automate employee supervision and time tracking. The IT team eliminated manual reporting, saving over 20 admin... hours each month. Desklog improved productive work time by 19 percent in the first quarter. Managers gained 100 percent real-time visibility into remote and office teams. The platform's dashboard and analytics boosted departmental efficiency by 23 percent within six months.
A leading global financial services company
- Financial Services
- Very Large
USA
ActivTrak helped a leading global financial services company improve productivity in its 1,200-agent insurance contact center. The company replaced Verint... Desktop and Process Analytics with ActivTrak to automate data collection and reporting. This led to a 1,200 hours per week productivity gain and a 12% boost in schedule adherence. The company saved $1.6 million by increasing agent utilization and reducing hiring needs. ActivTrak dashboards now support hybrid team management and performance improvement.
Rippling helped Y Combinator cut 30-50% of time spent on admin tasks. The HR platform unified hiring, payroll, and compliance... in one system. Y Combinator’s team no longer wastes time on manual HR work. Employees and founders get faster support and fewer complaints. Rippling’s automation and AI features make HR easy for the whole organization.
Whitcom 9-1-1 used HigherGround's solution to improve emergency response. The system helped them manage and record calls more efficiently. This... led to faster and more accurate dispatching. The technology supported their public safety operations. Whitcom 9-1-1 saw better communication and coordination.
Synergita helped Caspro Group improve their performance management process. Caspro Group used Synergita's solution to make their process more transparent.... The case study shows how the company moved from an opaque system to a clear one. Synergita's platform made it easier for Caspro Group to manage employee performance. The story highlights the benefits of using performance management software.
Callarity Private Limited
- Outsourcing And Offshoring Consulting
We360. ai helped Callarity Private Limited, a contact center in outsourcing and offshoring consulting, solve productivity and workforce management challenges....Callarity used We360.ai's activity monitoring and timeline features to track employee activity, including mouse movements and key presses. The solution gave real-time insights into agent performance and work habits. This improved salary calculation processes and helped optimize team productivity. Callarity now has better visibility and can personalize performance management for their agents.
Inspired-Talent uses Weekdone to manage remote employees. The company runs a 3-year traineeship program for supply chain professionals. Weekdone helps... them track weekly activities and keep remote teams connected. The tool replaces weekly stand-up meetings with online check-ins. Team members share updates and support each other. Inspired-Talent has used Weekdone for over 6 years to improve team cohesion.
Chelson Gordon Consultancy
- Management Consulting
- Medium
Chelson Gordon Consultancy used Teramind to improve workforce management. They set role-specific productivity benchmarks and used behavioral data to schedule... meetings at better times. HR and supervisors used Teramind to coach new hires before problems appeared. The company used real usage data to shape its AI policy. Full transparency with employees built trust. Chelson Gordon rated Teramind's support 10 out of 10.
CurrentWare helped Viking Yachts stop a departing employee from stealing over 400 proprietary design files. The network administrator used AccessPatrol... to audit USB activity and found evidence of data theft. The employee confessed when confronted with the proof. Viking Yachts now uses CurrentWare to monitor internet, application, and device usage. This protects their intellectual property and enforces company policies.
CurrentWare helped Viking Yachts stop a departing employee from stealing over 400 proprietary design files. The network administrator used AccessPatrol... to audit USB activity and found evidence of data theft. The employee confessed when confronted with the proof. Viking Yachts now uses CurrentWare to monitor internet, application, and device usage. This protects their intellectual property and enforces company policies.
Recent adoption and success with Employee Monitoring software in Hospitality
Truffle Burger
- Hospitality
- Small
London, UK
Deputy helped Truffle Burger save 10-15 hours per week on scheduling and time tracking. The platform made onboarding faster, saving... one hour per employee. Truffle Burger used Deputy to manage staff across multiple locations and improve labour cost control. Integration with Tenzo enabled better sales forecasting and shift planning. The user-friendly system improved communication and compliance for the growing restaurant chain.
MiaRec helped Advantage Reserve automate quality assurance for their hospitality contact center. Before MiaRec, only 10% of calls were reviewed,... and manual QA took over 64 hours per month. With MiaRec, they now evaluate 100% of relevant calls automatically. Agent QA scores rose from 73% to 85%. The team saved over 800 hours per year by eliminating manual reviews and outsourced QA. Coaching and guest satisfaction improved with better visibility and analytics.
The Employee Monitoring Blueprint for Better Selection Decisions in Consumer Services
Swiss Post
- Consumer Services
- Very Large
Bern, Switzerland
Swiss Post used DSMN8 to migrate and scale their employee advocacy program. They needed better content segmentation for their 54,000+... employees across languages and regions. DSMN8 enabled tailored content, gamification, and detailed analytics. Swiss Post achieved a cost-per-click of $1.88 and generated over $424,800 in earned media value. Engagement and adoption rates improved, making the program a model for other large enterprises.
iMonitor EAM helped Hadid International Services boost productivity. The company used the employee monitoring software to let staff know their... computer activity was tracked. After installing iMonitor EAM, productivity increased right away. Employees focused more on work and less on personal tasks. The software improved business operations without causing problems for staff.
The Employee Monitoring Blueprint for Better Selection Decisions in Human Resources
Cannon Jeffries Search Group
- Human Resources
- Small
Bowling Green, USA
Prodoscore helped Cannon Jeffries Search Group gain visibility into recruiter activity. The platform tracked daily work and linked it to... revenue outcomes. Managers used the data to coach recruiters and spot performance gaps early. Recruiters became more engaged and motivated by their own productivity scores. Integration with the ATS made coaching more data-driven. The team built a culture of accountability and improved performance management.
Recent adoption and success with Employee Monitoring software in Education
A large state university
- Education
- Very Large
Veriato helped a large state university monitor staff and student computer use. The HR team needed to ensure productivity and... protect sensitive data like financial aid and admissions records. Managers used Veriato to get reports on team productivity and spot misuse of information. The solution flagged access to sensitive data and provided dashboards for oversight. The university compared productivity across teams and improved best practices campus-wide.
Recent adoption and success with Employee Monitoring software in Computer Software
Highspot
- Computer Software
- Medium
Seattle, USA
Highspot used Xactly Incent to help sales reps understand their compensation plans. Managers used dashboards to show reps which deals... would maximize their earnings. During remote work, this helped boost motivation and performance. One rep earned more than his annual target in a single month. Real-time commission visibility increased seller retention and revenue, even during high industry turnover.
IDT (National Retail Solutions)
- Information Technology And Services
- Large
Newark, USA
Zoho CRM helped IDT and its subsidiary NRS unify sales, operations, and customer service for over 35,000 convenience stores. NRS replaced manual... spreadsheets and a failed Salesforce rollout with Zoho CRM, enabling automation, integrations, and streamlined workflows. The platform scaled from a few users to over 1,000, supporting rapid business growth and improved customer satisfaction. Integrations with telephony, shipping, and analytics tools further enhanced efficiency. Customer service, distributor management, and referral programs all run through Zoho CRM, driving better results across the business.
The Employee Monitoring Blueprint for Better Selection Decisions in Construction
Unnatti Construction Pvt Ltd.
- Construction
- Medium
India
Unnatti Construction Pvt Ltd. uses Truein to manage attendance at 11 sites across India. The company tracks real-time attendance and... location for its staff. Truein helps them prepare accurate payrolls. The solution improves monitoring and reporting for their workforce. The system is easy to use and supports multiple locations.
Sutter Health used MentorcliQ to automate their employee mentoring program. The platform replaced manual matching with an automated system. This... made it easier to connect mentors and mentees. Sutter Health improved their mentoring process with MentorcliQ. The solution helped save time and increased program efficiency.
