Yenibiris. com used RADAAR to improve its social media management. The team saved 80% of their time by automating content...scheduling and publishing. They used features like the Special Days Calendar and Best Time to Post to boost engagement. The Social Media Inbox helped them manage all messages in one place. Quick Replies and translation tools made responding faster and easier. RADAAR's task manager improved teamwork and reduced errors.
Bickster used Billo to create targeted video ads and user-generated content for its app portfolio. The company wanted to lower... cost per install and cost per acquisition while increasing ad engagement. Billo helped Bickster drop CPI by 500% and achieve 2.5x lower CPA. Facebook ad spend increased 6x with Billo videos. Bickster plans to keep using Billo to boost app visibility and downloads.
Garden Savvy used OpenMoves to launch and grow their online garden supplies directory. OpenMoves built an SEO-friendly site, created optimized... content, and ran targeted email campaigns. They focused on technical SEO, link building, and on-page optimizations. Organic search visits grew by 198% year-over-year. The conversion rate increased from 17% to 37%.
X (formerly Twitter) partnered with DataEQ to study Saudi Arabian cultural trends. They analyzed 82.2 million posts from August 2019... to August 2021 using Arabic keywords. DataEQ’s Arabic Crowd applied sentiment and classification tags for deeper insights. The research focused on themes like identity, tech, and wellbeing. X gained a better understanding of Saudi online conversations and cultural shifts.
SaasBuddy uses Missinglettr to automate social media posts and reshare blog content. They leverage the Drip Campaign and Curate features... to save time and boost content reach. With 25 posts in the Curate library, SaasBuddy received 415 shares and over 800 clicks. An additional 715 posts are queued for future sharing. Missinglettr helps SaasBuddy connect with new readers and grow their audience.
GoDaddy used Interactions' conversational AI to improve its contact center. The company wanted to automate customer service and gain insights... while saving costs. By combining AI with human support, GoDaddy solved customer inquiries faster and got better feedback from agents. This led to happier customers and more efficient operations. GoDaddy now balances automation and human touch for better customer and agent experiences.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Brandwatch helped Skyscanner track indirect brand mentions on social media. The team used social listening to find customer feedback, product... ideas, and support needs. Brandwatch's sentiment tracking guided Skyscanner's messaging during the pandemic. Automated alerts in Slack saved time and improved cross-team collaboration. Skyscanner gained better brand perception insights and improved customer support.
Brandwatch helped Skyscanner track indirect brand mentions on social media. The team used social listening to find customer feedback, product... ideas, and support needs. Brandwatch's sentiment tracking guided Skyscanner's messaging during the pandemic. Automated alerts in Slack saved time and improved cross-team collaboration. Skyscanner gained better brand perception insights and improved customer support.
Brandwatch helped Skyscanner track indirect brand mentions on social media. The team used social listening to find customer feedback, product... ideas, and support needs. Brandwatch's sentiment tracking guided Skyscanner's messaging during the pandemic. Automated alerts in Slack saved time and improved cross-team collaboration. Skyscanner gained better brand perception insights and improved customer support.
Emplifi helped G2A, a global online marketplace, manage social media and customer support in one place. Before Emplifi, G2A struggled... with slow response times and lost messages. The platform let teams label, assign, and track customer inquiries easily. G2A automated support tasks and used analytics to improve content and campaigns. Collaboration improved, response times dropped, and customer satisfaction rose.
Uber used Sprinklr to speed up first response time by 33%. The company reduced average case handling time by 89... seconds. Uber improved its SLA for answered cases by 8%. Sprinklr helped Uber manage global customer service across social media. Uber's teams now handle more customer requests faster and with better quality.
Uber used Sprinklr to speed up first response time by 33%. The company reduced average case handling time by 89... seconds. Uber improved its SLA for answered cases by 8%. Sprinklr helped Uber manage global customer service across social media. Uber's teams now handle more customer requests faster and with better quality.
Uber used Sprinklr to speed up first response time by 33%. The company reduced average case handling time by 89... seconds. Uber improved its SLA for answered cases by 8%. Sprinklr helped Uber manage global customer service across social media. Uber's teams now handle more customer requests faster and with better quality.
Priceline uses Verint Workforce Engagement and Experience Management to improve customer experience. The platform helps Priceline schedule staff efficiently and... reduce downtime. Priceline gains valuable data insights to drive action across the company. The solution enables superior customer service at a lower cost. Verint supports Priceline’s strategy and vision with a unified cloud platform.
Meltwater Influencer Marketing helped Picsart streamline influencer discovery and campaign management. Before, the team manually searched for influencers, which slowed... growth. With Meltwater, they used analytics to find and vet authentic partners. The platform centralized communication and content review. In the Canvas Effects campaign, Picsart reached 3.6 million users and generated 2.9 million engagements. The campaign achieved an earned media value of $540,000.
Meltwater Influencer Marketing helped Picsart streamline influencer discovery and campaign management. Before, the team manually searched for influencers, which slowed... growth. With Meltwater, they used analytics to find and vet authentic partners. The platform centralized communication and content review. In the Canvas Effects campaign, Picsart reached 3.6 million users and generated 2.9 million engagements. The campaign achieved an earned media value of $540,000.
Meltwater Influencer Marketing helped Picsart streamline influencer discovery and campaign management. Before, the team manually searched for influencers, which slowed... growth. With Meltwater, they used analytics to find and vet authentic partners. The platform centralized communication and content review. In the Canvas Effects campaign, Picsart reached 3.6 million users and generated 2.9 million engagements. The campaign achieved an earned media value of $540,000.
SocialWall Pro powered the Imaginat10n project with Biz Stone, co-founder of Twitter. Millions of Twitter users submitted photos using #inspireBiz,... connecting a global audience. Biz Stone selected favorites in real time, sharing them instantly via the social wall. The tool enabled live curation and immediate sharing of user content. This drove high engagement and showcased the power of social media integration at events.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Planable helped Rakuten Viber streamline social media collaboration for its global teams. Before Planable, Viber's marketing teams struggled with scattered... workflows, email approvals, and content mistakes. With Planable, all teams now coordinate, review, and publish content in one place. This reduced errors, improved brand consistency, and saved time. Local teams can propose and target content, while global teams maintain oversight. Planable's platform brought peace of mind and efficiency to Viber's social media operations.
Internet examples of Driving Business Value with Email Marketing
Canva Newsroom
- Internet
- Large
Sydney, Australia
Mailchimp helped Canva Newsroom grow its email audience from 0 to over 120,000 subscribers. The team used segmentation, A/B testing,... and analytics to target both Canva users and nonusers. Targeted emails achieved open rates 50.7% higher than monthly digests and 22% above industry benchmarks. Mailchimp forms and reporting tools informed content strategy and improved engagement. The Newsroom team relies on Mailchimp to reach global audiences and refine their messaging.
Mailchimp helped Canva Newsroom grow its email audience from 0 to over 120,000 subscribers. The team used segmentation, A/B testing,... and analytics to target both Canva users and nonusers. Targeted emails achieved open rates 50.7% higher than monthly digests and 22% above industry benchmarks. Mailchimp forms and reporting tools informed content strategy and improved engagement. The Newsroom team relies on Mailchimp to reach global audiences and refine their messaging.
Garden Savvy used OpenMoves to launch and grow their online garden supplies directory. OpenMoves built an SEO-friendly site, created optimized... content, and ran targeted email campaigns. They focused on technical SEO, link building, and on-page optimizations. Organic search visits grew by 198% year-over-year. The conversion rate increased from 17% to 37%.
ActiveCampaign helped Soundsnap boost email open rates by 20% using predictive sending. The team used behavioral targeting and automation to... send relevant emails based on user actions. This led to a 300% increase in month-to-month email revenue. Soundsnap also improved segmentation with surveys and personalized onboarding. The platform made it easier for users to find the right sound effects quickly.
Reddit used Twilio Verify and Lookup APIs to improve user authentication. They replaced password-based logins with SMS one-time passcodes. This... made it easier for users to sign up and log in. In 2023, Reddit saw a 14% increase in mobile signups. Twilio’s Lookup API helped reduce costs by sending codes only to valid numbers. Fraud Guard also helped block suspicious SMS activity.
Figaro Classifieds used Brevo's Email API to send 800 million transactional emails in 6 months. They achieved a 99.38% deliverability... rate. The company separated Real Estate and Jobs business units with distinct sub-accounts. Brevo provided regular reporting, custom exports, and alerts for monitoring. Technical support helped Figaro Classifieds maintain high performance at scale.
Xtremepush helped Oddschecker improve engagement and campaign results. Oddschecker used to rely on multiple teams and providers for segmentation and... messaging. With Xtremepush, they managed all communications in one place. This made workflows easier and saved time. During Cheltenham 2023, Oddschecker saw a 20% rise in active users and an 18% increase in bettors by sending fewer, more relevant push messages.
Plann used Vero to improve their email marketing and campaign analytics. The small Sydney-based team needed better data visibility and... automation to support rapid growth. Vero's integrations let Plann connect lead sources and segment users easily. The marketing team could launch onboarding and product campaigns without engineering help. Plann saw open rates reach 32.1% and could quickly test and resend emails, boosting engagement. Vero gave Plann confidence in their messaging and helped them scale their user communications.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Zapier used Litmus to improve their email creation and testing workflow. Their small email team needed help managing a high... volume of emails. Litmus gave the team a step-by-step process to catch errors before sending. Now, even non-experts can build and send high-quality, error-free emails. The team scaled their email program and reduced mistakes across the marketing organization.
Knak helped Amazon Marketplace cut email template rebranding from a week to half a day. The marketing team now builds... emails in 14 minutes or less. Their same-day deployment rate reached 53%. Knak’s no-code platform let the team work without developers or extra staff. Amazon Marketplace now ships over three campaigns daily. They are building an AI roadmap with Knak at the center.
Railsware helped Calendly grow from idea to a $3 billion company. Using Railsware's Inception process, Calendly avoided costly mistakes and... refined its product vision. The team delivered the first working version and continued to develop new features based on user feedback. Calendly now integrates with Google, Outlook, Salesforce, and more. The platform saves users 2–3 minutes per appointment and automates scheduling workflows.
Change. org used Dscout to study mobile app user experience. One researcher ran two projects with 50 users in three...weeks. The team collected 500 data points to understand how users interact with the app in daily life. They tested the Android app before launch and gathered feedback on first impressions, highs, lows, and overall thoughts. The research helped Change.org find ways to improve the app for real users.
X (formerly Twitter) partnered with DataEQ to study Saudi Arabian cultural trends. They analyzed 82.2 million posts from August 2019... to August 2021 using Arabic keywords. DataEQ’s Arabic Crowd applied sentiment and classification tags for deeper insights. The research focused on themes like identity, tech, and wellbeing. X gained a better understanding of Saudi online conversations and cultural shifts.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Outbrain used Opinion Stage personality quizzes to replace traditional surveys for brand lift research. The quizzes measured brand recall, consideration,... and attributes, making campaign evaluation more engaging. Outbrain saw a 23% lift in brand associations for a major auto manufacturer. Participation rates reached 70%, with 81% completion. This approach lowered costs and improved data quality for global campaigns.
Phantom used PlaybookUX to improve its cryptocurrency wallet apps. The team recruited crypto traders for usability testing on iOS and... Android prototypes. PlaybookUX enabled fast user feedback and rapid design changes. Insights from PlaybookUX led to higher conversions and more upsells in the app. After fixing friction in the coin swapper feature, Phantom saw record-breaking swapper revenue.
HomeSwapper used SightMill to track customer satisfaction with Net Promoter Score surveys. Over 5,000 surveys are sent monthly, achieving a... 7% response rate, much higher than previous feedback methods. The NPS benchmark is 10.4, helping HomeSwapper measure the impact of service improvements. Feedback from users guides two improvement streams: user engagement and new features. SightMill NPS transformed how HomeSwapper approaches product development and customer satisfaction.
PowerUs uses Survicate to collect customer feedback and improve its job platform for skilled blue-collar workers. The team sends NPS... and product/market fit surveys to users and partners. They use Survicate’s Slack and Google Sheets integrations to track and analyze responses. NPS scores rose by 40% and product/market fit by 46%. Continuous feedback helps PowerUs find friction points and guide product development.
RIPE NCC used Zonka Feedback to improve member support. They integrated Zonka Feedback with Zendesk, linking feedback to support tickets.... This let them respond to member concerns in real time. They set up 20 custom surveys to track NPS, CSAT, and CES. After switching from Typeform, they achieved an 8.5 CSAT and a 90+ NPS. The team could now act quickly on negative feedback and keep member satisfaction high.
Prodsight helped Brand24 analyze 100% of their Intercom support tickets. The product team used Prodsight to spot and prioritize customer... issues quickly. They connected Intercom to Prodsight and saw results in 24 hours. Weekly email alerts kept the team updated on trending topics. Brand24 now uses customer feedback to guide their product roadmap. The team reduced incoming support inquiries by addressing key issues.
Happydemics helped Tripadvisor prove the brand impact of its advertising campaigns across multiple channels. Tripadvisor used Happydemics' brand lift measurement... to show advertisers the value of their campaigns, not just impressions. In 18 months, Tripadvisor scaled from pilot studies to a full measurement infrastructure, deploying over 50 advertiser campaigns. Adoption of brand measurement grew by 109% year-over-year. Report production time dropped from over 3 days to less than 24 hours, enabling near real-time evaluation and faster renewals.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Top Stories in Internet about adoption of SEO software
Drift
- Internet
- Medium
Boston, USA
Drift used SpyFu to analyze and grow their blog, driving massive organic growth. Their website ranks for 4,711 keywords and... added 2,000 new keywords in a year. Drift’s blog is the core of their content strategy, repurposing podcasts, webinars, and videos. 62% of their top blog posts get traffic from organic sources, not paid ads. Their focus on high-quality, helpful content and strong backlink strategies helped build a multi-million dollar brand.
AppTweak helped 株式会社オミカレ improve their ASO strategy for their dating apps. Before using AppTweak, their team relied on guesswork for... keyword selection and saw limited results. With AppTweak, they could visualize keyword volumes and competitor data, making targeted improvements. The team reduced ASO time to one-third and improved internal communication. Their new data-driven approach helped their app grow quickly in a competitive market.
Authoritas helped PriceMinister, a leading French eCommerce site, reverse a two-year decline in SEO visibility. The team used Authoritas to... analyze over 4.3 million keywords and identify content gaps. They created SEO-friendly landing pages at scale using automated processes. Within 2 months, PriceMinister saw a 41% increase in organic search visibility. After 6 months, organic visibility grew by over 50%.
Linkio used its own SEO management software to build an authority site from scratch. Over 16 months, the team focused... on branding, high-quality content, and aggressive link building. They published only 10 articles but spent 80% of their effort on acquiring backlinks. Organic traffic became the main source of leads, and the site survived multiple Google algorithm updates. The case shows how consistent link building and content strategy can drive SEO growth for a new domain.
Prerender. io helped LoveLove.pl solve a major React SEO problem. Their 800-page React SPA marketplace was invisible to Google before...launch. Prerender.io enabled instant and complete indexation, with 800+ pages indexed from day one. Social media link previews worked perfectly after implementation. The founder saw results within a week, with increased crawler activity and no need for a costly site rebuild.
Textmetrics helped Werkspot / Instapro boost website traffic by 146%. The company used AI content quality control to rewrite content... and keep up with changing SEO rules. This led to a 68% increase in conversion rate. Content publishing speed tripled. Werkspot / Instapro now uses Textmetrics in France, the Netherlands, and Italy.
Oncrawl helped RegionsJob improve its website by optimizing internal link structure. The team focused on promoting high-value pages to increase... organic visits. This led to a 79% increase in conversions and a reduction in bounce rate. Oncrawl's tools made it easier to manage complex site changes and avoid technical issues. The solution also improved reporting for the SEO team.
Botify helped Bukalapak fix a major SEO problem. Bukalapak saw a drop in product page visibility, with crawled pages falling... from 60% to 40%. Botify's platform gave Bukalapak full visibility into crawlability and site performance. With Botify, Bukalapak reduced problematic pages from 30% to under 10%. This led to a 640% increase in active URLs and a 20% rise in unique keywords. Bukalapak now protects its organic search traffic and stays compliant.
Botify helped Bukalapak fix a major SEO problem. Bukalapak saw a drop in product page visibility, with crawled pages falling... from 60% to 40%. Botify's platform gave Bukalapak full visibility into crawlability and site performance. With Botify, Bukalapak reduced problematic pages from 30% to under 10%. This led to a 640% increase in active URLs and a 20% rise in unique keywords. Bukalapak now protects its organic search traffic and stays compliant.
Wall Street Oasis used Moz’s SEO tools to address stalled organic growth after Google Panda updates. They merged weaker forum... threads into stronger ones, improving site structure and user experience. A dedicated team optimized top landing pages by enhancing content length, subtitles, titles, images, and videos. These changes led to a 32% average boost in organic search traffic. Over half of the gain came from simple, low-investment updates.
Wall Street Oasis used Moz’s SEO tools to address stalled organic growth after Google Panda updates. They merged weaker forum... threads into stronger ones, improving site structure and user experience. A dedicated team optimized top landing pages by enhancing content length, subtitles, titles, images, and videos. These changes led to a 32% average boost in organic search traffic. Over half of the gain came from simple, low-investment updates.
Lumar's website optimization platform helps Ice Travel Group fix technical SEO issues quickly. The team uses Lumar to improve workflows... and address website problems fast. This leads to better site performance for their travel comparison brands. Lumar supports their technical SEO needs and helps keep their websites running smoothly.
Internet Success stories in Driving ROI and Results using Marketing Automation solutions
BabyChakra
- Internet
- Medium
Mumbai, India
TARS helped BabyChakra increase their service provider listing conversions by 3x. BabyChakra struggled with a manual, low-conversion process for onboarding... businesses. TARS replaced their forms and follow-ups with a chat-based UI. The new chat interface made it easier for businesses, especially mobile users, to submit listings. This reduced operational effort and improved the user experience for both BabyChakra and its partners.
PushEngage helped Saleduck boost open rates by 400% compared to email. Saleduck used push notifications to drive 2% of total... site traffic and 3% of total revenue. Automated campaigns, including browse abandonment, achieved click rates of 7–11%. PushEngage enabled Saleduck to engage users instantly and manage multiple regions from one account. The platform's pricing was more affordable than competitors, making it easy for Saleduck to scale.
ActiveCampaign helped Soundsnap boost email open rates by 20% using predictive sending. The team used behavioral targeting and automation to... send relevant emails based on user actions. This led to a 300% increase in month-to-month email revenue. Soundsnap also improved segmentation with surveys and personalized onboarding. The platform made it easier for users to find the right sound effects quickly.
Athlete Network used emfluence Digital Marketing for an SEO campaign. The goal was to boost organic traffic by 20%. emfluence... updated technical files, improved URL structure, optimized images, and refreshed metadata. Athlete Network saw a 21% increase in organic traffic. Blog traffic rose by 194%. Google Page 1 keyword rankings jumped by 234%.
WebEngage helped Snapp! boost app reinstalls by 44.62%. Snapp! used event-based automation and dynamic segmentation to send targeted messages. The... team ran real-time surveys and nudged users to complete actions like booking rides or reinstalling the app. This approach increased app engagement and retention. Snapp! now delivers hyper-personalized campaigns at scale.
HH Global redesigned the 2023 Google Environmental Report. They improved the report’s design, accessibility, and interactivity. The team used benchmarking... and peer reviews to set new standards for digital sustainability reporting. The final product was a 104-page interactive PDF, plus a 15-page executive summary. Key graphics were optimized for marketing and web use. This project strengthened the partnership between Google and HH Global.
MasterClass used Sendoso to boost B2B sales with creative, themed corporate gifts. The team sent gifts tied to specific courses,... like tennis balls for the Serena Williams class, using the Sendoso Amazon integration. This approach led to 87% of opportunities influenced in the pipeline and a 40% higher win rate. Nearly 70% of customers who received a gift interacted with a MasterClass account executive. The gifting strategy increased meeting attendance and brand excitement.
Brax helped Tophatter cut campaign management time by 50%. The marketing team used to spend hours managing dozens of ad... campaigns across multiple native ad networks. Brax automated reporting, aggregated data, and enabled custom metrics for revenue tracking. Tasks that took 30 minutes now take seconds. The team now spends more time finding growth opportunities and less on manual work.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Altcraft Platform helped Uzum cut push notification opt-out rates by 23%. Uzum automated regular campaigns, saving over 20 working hours... per week. The time to market for ad-hoc campaigns dropped by three times. Message open rates increased 2.3-fold with better segmentation. Uzum now delivers more relevant, personalized communications to over 10 million users monthly.
Bloomreach helped Swiss Marketplace Group (SMG) replace four legacy marketing platforms and unify 17 brands under one personalization platform. SMG faced fragmented... tools, siloed data, and high martech costs. With Bloomreach, SMG gained a single customer view, faster campaign execution, and consistent data-driven marketing. Teams now collaborate better and run smarter campaigns at scale. SMG reduced cost per lead and eliminated operational complexity.
Solocal uses Kameleoon to drive continuous innovation in their SaaS offerings. The team leverages PBX to speed up testing and... support ideation. Integrating Mixpanel with Kameleoon helps Solocal gain real-time user insights. These insights enable the creation of more powerful user experiences. The focus is on team organization and data-driven decision making.
Booking. com used Mouseflow surveys to find pain points in their Partner Hub search. They learned partners wanted clearer, more...accurate search results. The team launched a GenAI Search Summarizer to improve search descriptions. After rollout, search dissatisfaction dropped by 37%. Partners found results more relevant and easier to use.
Smartlook helped Elitedate fix a 10% drop in registration completions after a redesign. Using session recordings, Elitedate found the problem... in 30 minutes and improved the registration process. Completion rates rose from 55% to 63%, then up another 4% after mobile changes. Marketing costs dropped by 12%. Smartlook also helps Elitedate spot design issues and improve user experience faster.
Unbounce helped Zola build and launch over 300 custom landing pages for targeted marketing. Zola used these pages to deliver... specific messages to different audience segments. This approach improved conversion rates from paid Google and Facebook ads by 5% to 20%. The marketing team could quickly test and optimize landing pages without developer help. Zola applied these learnings to their homepage for even better results.
Heap helped PocketSuite cut paid user churn by 30%. Before Heap, the team struggled to track user behavior and wasted... time on analytics setup. Heap’s autocapture and virtual events let them quickly form hypotheses and track new events. The team now segments users and improves onboarding based on real data. Faster development cycles and better user activation followed.
Webtrends Optimize helped redspottedhanky. com increase sales by over £1 million through A/B and multivariate testing of their search widget...and call-to-action buttons. The solution simplified the booking process, reducing clicks and distractions. Booking confirmations rose by 5.76%, and open-return bookings increased by 10.24%. More than 12,500 extra visitors reached the Journey Details page each quarter. The number of customers entering railcard details grew by 57.46%.
LiveSession helped RocketLink increase paid subscriptions by over 40%. The team used session recordings to quickly find and fix bugs,... improve onboarding, and reduce churn by 40%. They also saw a 110% increase in sign-ups after improving the user experience. LiveSession made it easy to spot issues like invalid pixel IDs and onboarding checklist errors. RocketLink now better understands user behavior and customer journeys.
Proof used its own Experiences platform to personalize website content for visitors from different industries. By tailoring headlines, calls to... action, customer logos, and testimonials, Proof increased demo registrations by 54%. New trial signups rose by 32% after implementing industry-specific personalization. The team ran a 61-day A/B test to confirm these results. Visitors reported a more relevant and engaging experience.
Bazaarvoice used Fullstory to cut review response time by 21%. The team needed to improve how fast they replied to... customer reviews after launching a new platform. Fullstory's behavioral data analytics helped them spot issues and find key accounts for migration. Teams met weekly to share insights and fix problems quickly. Three or more teams now use Fullstory to work together and improve the digital experience.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Algolia helped Zoom, a leading Brazilian comparison shopping site, boost search speed from up to 200ms to just 10–20ms. Zoom improved search... relevancy by 20% and grew its overall revenue by 14%. The platform enabled business teams to control and optimize search without developer help. Zoom also saw a 10% increase in search conversion rates. Algolia’s analytics and support team helped Zoom deliver a better customer experience at scale.
Postmates used CARTO to optimize on-demand delivery in over 300 cities. The platform enabled 3 million deliveries a month and... helped customers save more than 11 million hours. Postmates' data-driven approach supported a fleet of 150,000 couriers and 25,000 merchant partners. Merchants on the platform grew 3.7x faster after joining. CARTO's location intelligence helped Postmates expand reach and improve efficiency in urban logistics.
Meta used AnyLogic to optimize rack delivery workflows in new hyperscale data centers. They built a 3D agent-based model and... a discrete-event simulation to analyze and improve team allocation and process steps. Through optimization, throughput rose from 40% to 92% and process duration dropped from 3.7 to 2.2 days. Monte Carlo experiments showed a 40% chance of hitting 90% throughput. Meta eliminated bottlenecks and improved shift planning before construction began.
Geckoboard helped PayByPhone unite its global customer support teams. Jodi Miller introduced Zendesk and Geckoboard dashboards to track key metrics... and boost collaboration. Slack and Confluence improved communication and knowledge sharing across regions. The team now handles 12,000 tickets monthly with just 10 agents. Their global CSAT score rose from 65% to 80% after these changes.
InnerTrends helped Ring4 analyze how businesses and consumers signed up and used their app. The team found a key drop-off... point in the onboarding process. They redesigned the sign-up and verification steps to make onboarding smoother. This led to a 5x increase in new user sign-ups. Ring4 also gained clear growth metrics and better insight into their paid advertising performance.
GMO Internet used Splunk Enterprise and Splunk Enterprise Security to unify its security operations center. The company replaced multiple monitoring... tools with a single platform for real-time log collection and monitoring. This reduced analyst workload and improved fraud detection using AI and automation. Splunk helped automate alerts, block malicious IPs, and cut false positives. GMO Internet now relies on data science and deep learning for advanced fraud prevention and plans to expand Splunk’s use for broader observability and automation.
Webflow used Cube Cloud to unify internal and external analytics. The company needed a scalable way to provide consistent data... access for both engineering and non-engineering teams. Cube Cloud enabled real-time dashboards and improved query speed, achieving a p95 of 220 milliseconds. Webflow integrated Cube Cloud with ClickHouse, streamlining version control and collaboration. The solution helped Webflow deliver faster analytics and consistent data experiences for users.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Sigma helped Whatnot grow revenue by 6X and order volume by 10X. The platform enabled 2.5X more efficiency for the... analytics team. Whatnot used Sigma to manage complex data, improve dashboards, and streamline operations. Real-time insights and integrations with Snowflake and dbt supported rapid business growth. Sigma's features made it easy for teams to collaborate and share data securely.
Databox helped Raisely, a mission-driven SaaS company, centralize and visualize complex metrics like MRR and churn. The team replaced manual... dashboards with Databox, integrating data from multiple sources for real-time insights. By connecting Databox to Slack, Raisely improved transparency and team communication. They now track 90% more metrics and saw an 80% improvement in KPI management. Data is now accessible to the whole team, supporting better decisions and growth.
GoodData helped Seznam. cz unify scattered data and scale analytics across departments. Seznam.cz now uses 88 custom dashboards and has...1,800 active users. The solution supports business reporting, HR analytics, direct mailing, and partner reporting. GoodData’s drag-and-drop UI made onboarding fast and easy. Seznam.cz saved time and costs by integrating analytics company-wide.
Yelp uses Canva Teams to create visual content for events in over 160 cities. Community managers rely on Canva templates... to design clickable images for newsletters and event promotions. Canva helps Yelp maintain brand consistency and share templates across teams in Australia and New Zealand. The platform allows quick creation of presentations and on-brand visuals, even for non-designers. Feedback shows that visual content is more engaging for Yelp's community than text.
Localize helped Ukraine Siren Alerts (UASA) deliver life-saving notifications in 13 languages. UASA used Localize to translate alerts quickly for... people in conflict zones. This made alerts accessible to non-native speakers and increased returning user rates. UASA attracted more volunteers and secured new partnerships. Localize reduced the UASA team’s workload so they could focus on public safety.
Smartling helped Trustpilot's small localization team support 22 locales without hiring more staff. Trustpilot used Smartling to automate workflows, integrate... with Salesforce, and consolidate 140 translation databases into 10. Manual file uploads dropped by nearly 100%. Translation memory leverage hit 40%, cutting redundant work. Teams now publish content faster and with more consistency across departments.
Vidalytics used its Compare View feature to run an A/B split test on two video landing pages. Both videos had... the same script and offer timing, but one featured a model on camera and a higher production value. Surprisingly, the original video with simpler visuals kept 68% audience engagement at 0:35, while the new version dropped to 49%. The test revealed that higher production did not increase engagement. Using Vidalytics, the team quickly identified the issue and saved ad spend by stopping the underperforming video early.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
MadCap Flare helped cleverbridge build a modern HTML5 Help website. The new site replaced hard-to-search PDFs with responsive, searchable online... content. cleverbridge used single-source publishing to deliver custom content for different user groups. The team reduced documentation update time and improved user experience with top navigation and search filters. User testing led to design tweaks that made the site easier to use for clients and employees.
MadCap Flare helped cleverbridge build a modern HTML5 Help website. The new site replaced hard-to-search PDFs with responsive, searchable online... content. cleverbridge used single-source publishing to deliver custom content for different user groups. The team reduced documentation update time and improved user experience with top navigation and search filters. User testing led to design tweaks that made the site easier to use for clients and employees.
MadCap Flare helped cleverbridge build a modern HTML5 Help website. The new site replaced hard-to-search PDFs with responsive, searchable online... content. cleverbridge used single-source publishing to deliver custom content for different user groups. The team reduced documentation update time and improved user experience with top navigation and search filters. User testing led to design tweaks that made the site easier to use for clients and employees.
Internet Success stories in Driving ROI and Results using CRM solutions
Iterable
- Internet
- Medium
San Francisco, USA
Fullcast helped Iterable fix unfair sales territories caused by manual spreadsheets. The old process led to errors and slow growth.... Fullcast gave Iterable an automated platform for territory planning. This let them design fair, balanced territories and automate account assignments. The rollout took just 60 days. Now, Iterable can double its sales team and scale faster with a data-driven GTM plan.
Google used Pega Cloud and Pega Robotic Process Automation to speed up business processes. They cut end-to-end processing time by... 90%. Interactions with the vendor portal dropped by 75%. Delays in the repair process fell by 57%. Google integrated Pega with Google Cloud tools like BigQuery and machine learning. The solution now handles 100,000 transactions yearly across 4,000 sites.
Front helped DealDash double their response speed for customer support. DealDash used Front’s shared inbox and AI features to improve... communication and workflow. The team now collaborates in real time and uses analytics to track key metrics like CSAT and response times. With Front, DealDash consistently exceeds a 90%+ CSAT and delivers more personalized service. The platform enables faster, data-driven decisions and seamless teamwork across departments.
Unbounce helped Zola build and launch over 300 custom landing pages for targeted marketing. Zola used these pages to deliver... specific messages to different audience segments. This approach improved conversion rates from paid Google and Facebook ads by 5% to 20%. The marketing team could quickly test and optimize landing pages without developer help. Zola applied these learnings to their homepage for even better results.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Acquia DAM helped Hootsuite organize and manage creative assets in one place. Before, files were scattered across drives and hard... to find. Now, teams use a central portal to access brand content quickly. Integrations with Adobe, CMS, and Hootsuite's own platform speed up workflows. In the last year, there were 14,000 downloads and 575,000 embedded views from the brand portal. Teams worldwide now share and localize content easily, keeping brand assets consistent and ready to use.
Dropbox used the Apryse PDF SDK to add PDF editing mode to its web client. This let users edit PDFs... directly in Dropbox, without switching tools. The Apryse SDK gave Dropbox full control over the user interface and fast document rendering. Dropbox saw strong user engagement with the new editing features. The integration also enabled Dropbox to add Dropbox Sign for eSignatures. Responsive support from Apryse helped Dropbox deliver a seamless PDF editing experience.
Dropbox used the Apryse PDF SDK to add PDF editing mode to its web client. This let users edit PDFs... directly in Dropbox, without switching tools. The Apryse SDK gave Dropbox full control over the user interface and fast document rendering. Dropbox saw strong user engagement with the new editing features. The integration also enabled Dropbox to add Dropbox Sign for eSignatures. Responsive support from Apryse helped Dropbox deliver a seamless PDF editing experience.
Calendly used Pastel to collect feedback during a major website redesign. The team found Pastel easy to use, with no... training needed for stakeholders. Pastel made it simple for non-technical users to leave comments on live web pages. Hundreds of comments were gathered, improving the feedback process. Calendly now uses Pastel for ongoing website and marketing projects, benefiting from features like email notifications and Asana integration.
Sanity helped Cloudflare quickly set up a content model and editing interface. Developers built modular page layouts and accessed data... in logical ways. Designers created interfaces with a content-first approach. Sanity and Gatsby’s built-in optimizations improved performance and accessibility. Cloudflare’s team found it easy to innovate and restructure their codebase using Sanity.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
MadCap Flare helped cleverbridge build a modern HTML5 Help website. The new site replaced hard-to-search PDFs with responsive, searchable online... content. cleverbridge used single-source publishing to deliver custom content for different user groups. The team reduced documentation update time and improved user experience with top navigation and search filters. User testing led to design tweaks that made the site easier to use for clients and employees.
Anibis used Besedo’s AI moderation to automate 94% of listing reviews with 99. 8% accuracy. Before, only 10% of listings...were checked manually. Now, 100% of listings are moderated before going live. Fraudulent listings blocked upfront rose from 15% to 85%. The solution scaled with Anibis’s growth, improving safety and trust for over 11 million monthly visitors.
Bynder's digital asset management platform helped THG centralize over 40,000 resources and streamline workflows for more than 1,000 users. THG faced challenges... with scattered teams and disconnected systems, leading to inefficiencies and lost files. Bynder enabled instant access to assets, reduced manual work, and improved brand consistency. Integration with THG's product information management system accelerated time to market and boosted productivity.
Outbrain used Opinion Stage personality quizzes to replace traditional surveys for brand lift research. The quizzes measured brand recall, consideration,... and attributes, making campaign evaluation more engaging. Outbrain saw a 23% lift in brand associations for a major auto manufacturer. Participation rates reached 70%, with 81% completion. This approach lowered costs and improved data quality for global campaigns.
Textmetrics helped Werkspot / Instapro boost website traffic by 146%. The company used AI content quality control to rewrite content... and keep up with changing SEO rules. This led to a 68% increase in conversion rate. Content publishing speed tripled. Werkspot / Instapro now uses Textmetrics in France, the Netherlands, and Italy.
PathFactory helped Bazaarvoice, a social commerce SaaS company, align sales, marketing, and customer success teams around revenue goals. The company faced... challenges with team alignment before hiring a new Senior Manager, Global ABM. By implementing an ABM strategy and using content intelligence data, Bazaarvoice empowered sales reps with account-specific insights. This approach led to a 129% increase in pipeline growth. The case highlights the impact of content intelligence on ABM success.
eBay used 3D Issue's Hub to boost employee engagement during its 20th anniversary and PayPal separation. The platform let 15,000... employees across 30 countries submit event content via email and social media. Admins reviewed and approved posts before publishing to a secure, internal noticeboard. eBay now uses these content hubs as a permanent part of its internal communications. The solution enabled easy content management and employee-driven updates without extra training.
Brax helped Tophatter cut campaign management time by 50%. The marketing team used to spend hours managing dozens of ad... campaigns across multiple native ad networks. Brax automated reporting, aggregated data, and enabled custom metrics for revenue tracking. Tasks that took 30 minutes now take seconds. The team now spends more time finding growth opportunities and less on manual work.
Internet Success stories in Driving ROI and Results using Event Management solutions
Patreon
- Internet
- Medium
San Francisco, USA
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Amazon Business used BigMarker to unify its global webinar program. Teams replaced multiple tools with one platform, improving attendee experience... and data quality. Custom landing pages and Salesforce integration helped boost show-up rates to 72% during Q4 and kept annual averages above 50%. Regional teams now deliver localized content while keeping branding consistent. The unified system sped up lead follow-up and reduced production time.
Zapier used Accelevents to host their first large virtual conference, ZapConnect. They needed seamless HubSpot integration, strong attendee engagement, and... reliable support. Accelevents enabled real-time registration syncing, chat-based networking, and detailed analytics. Zapier exceeded registration goals by 25.8% and saw event attendance rise by 422% over previous webinars. Attendees viewed 34% more sessions per person, and session ratings surpassed targets by 7%.
Zapier used Accelevents to host their first large virtual conference, ZapConnect. They needed seamless HubSpot integration, strong attendee engagement, and... reliable support. Accelevents enabled real-time registration syncing, chat-based networking, and detailed analytics. Zapier exceeded registration goals by 25.8% and saw event attendance rise by 422% over previous webinars. Attendees viewed 34% more sessions per person, and session ratings surpassed targets by 7%.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Goldcast helped Hootsuite grow organic traffic to its on-demand webinars by 150%. Hootsuite also saw a 38% increase in on-demand... webinar views. The switch from a legacy platform to Goldcast improved attendee experience and boosted attendance rates by 62%. Hootsuite used Goldcast's Content Lab to quickly repurpose webinars into blog posts, driving SEO growth. Interactive features like embedded surveys and live chat kept audiences engaged and returning for more events.
Internet Success stories in Driving ROI and Results using E-Commerce Software solutions
Instructables
- Internet
- Medium
San Francisco, USA
Swiftype improved search results for Instructables right after launch. The team gained control over the relevance algorithm and could fine-tune... search using project metadata. Swiftype detected misspellings and handled complex queries better than before. The same search engine now powers both the website and mobile apps. Analytics from Swiftype help Instructables plan new content based on user searches.
UltraCart helped Speedwinds grow sales quickly after switching platforms. The company saw a substantial increase in sales within two months.... UltraCart's affiliate management, fraud protection, and multi-language support were key features. Speedwinds used UltraCart's API to connect with their CRM. The platform made it easy to manage multiple businesses and accounts.
Reddit used Twilio Verify and Lookup APIs to improve user authentication. They replaced password-based logins with SMS one-time passcodes. This... made it easier for users to sign up and log in. In 2023, Reddit saw a 14% increase in mobile signups. Twilio’s Lookup API helped reduce costs by sending codes only to valid numbers. Fraud Guard also helped block suspicious SMS activity.
Amazon faced a 67% rise in fake listings, blocking around 10 million suspected listings in one year. Counterfeiting and grey... market activity caused financial and reputational harm. Amazon used a three-tier brand protection approach: manual checks, Amazon's own tools, and independent technology solutions. These methods helped detect and remove fake listings, improve customer trust, and reduce negative reviews. The strategy aimed for fast takedowns and broad coverage across platforms.
Lynham Networks used OneBill to automate customer sign-up and expand their wholesale network. They improved onboarding for retail service providers... and created a better digital customer experience. The solution enabled flexible pricing, dynamic discounting, and faster hardware provisioning. After implementation, Lynham Networks scaled their business quickly and reduced time-to-market with automated processes.
Algolia helped Zoom, a leading Brazilian comparison shopping site, boost search speed from up to 200ms to just 10–20ms. Zoom improved search... relevancy by 20% and grew its overall revenue by 14%. The platform enabled business teams to control and optimize search without developer help. Zoom also saw a 10% increase in search conversion rates. Algolia’s analytics and support team helped Zoom deliver a better customer experience at scale.
Bickster used Billo to create targeted video ads and user-generated content for its app portfolio. The company wanted to lower... cost per install and cost per acquisition while increasing ad engagement. Billo helped Bickster drop CPI by 500% and achieve 2.5x lower CPA. Facebook ad spend increased 6x with Billo videos. Bickster plans to keep using Billo to boost app visibility and downloads.
Instacart used Linqia to launch a summer campaign with nostalgic 1999 prices. The campaign used creators on Instagram, TikTok, and... YouTube to tell stories and promote deals. Creator content led to a 20-point lift in unaided brand awareness and a 5.6-point lift in purchase intent. Instagram Reels had a 6.9% engagement rate, and YouTube Shorts reached 5.2%, both above benchmarks. TikTok had a 129% view rate, and Meta ads drove high click-through rates for purchases.
Yelp wanted to raise awareness of its Black-Owned Business Attribute and Collections features. The Shelf ran an influencer campaign during... Black History Month to highlight these tools and support Black-owned businesses. Five influencers, later expanded to six, created Instagram content showcasing their favorite Black-owned businesses using Yelp’s features. The campaign achieved a 54.8% engagement rate and exceeded click goals by 246%. Influencers delivered nearly double the promised story frames and generated over 3,100 clicks, helping more users discover and support Black-owned businesses.
Klook used Kobe to launch an influencer marketing campaign for travel to Japan. Kobe selected creators with strong ties to... Japan and managed all logistics for the campaign. Influencers from across Asia shared their experiences on social media, driving excitement for Japan’s reopening. The campaign generated buzz and encouraged bookings through Klook. Klook praised Kobe’s responsive and flexible support.
Kolsquare helped adopte, a French dating app, boost female signups by 20% in three months. The team used Kolsquare to... find and manage 40 influencers each month, up from just 10 before. This made influencer discovery and campaign tracking much faster and more reliable. Adopte focused on authentic creator content and smart targeting to connect with women. The platform saved hours each week and improved campaign results.
Meltwater Influencer Marketing helped Picsart streamline influencer discovery and campaign management. Before, the team manually searched for influencers, which slowed... growth. With Meltwater, they used analytics to find and vet authentic partners. The platform centralized communication and content review. In the Canvas Effects campaign, Picsart reached 3.6 million users and generated 2.9 million engagements. The campaign achieved an earned media value of $540,000.
AppTweak helped 株式会社オミカレ improve their ASO strategy for their dating apps. Before using AppTweak, their team relied on guesswork for... keyword selection and saw limited results. With AppTweak, they could visualize keyword volumes and competitor data, making targeted improvements. The team reduced ASO time to one-third and improved internal communication. Their new data-driven approach helped their app grow quickly in a competitive market.
PushEngage helped Saleduck boost open rates by 400% compared to email. Saleduck used push notifications to drive 2% of total... site traffic and 3% of total revenue. Automated campaigns, including browse abandonment, achieved click rates of 7–11%. PushEngage enabled Saleduck to engage users instantly and manage multiple regions from one account. The platform's pricing was more affordable than competitors, making it easy for Saleduck to scale.
CleverTap helped Streamago, a live video streaming app, boost user retention by 49% in the first 10 days after download. Streamago used geo-based... segmentation and multi-language push campaigns on days 1, 3, and 7 to target users in Italy, Romania, and other regions. These campaigns increased click-through rates by 11%. Users launched the app more often and stayed engaged for longer. Streamago switched from Mixpanel to CleverTap for better segmentation and hands-on support.
CleverTap helped Streamago, a live video streaming app, boost user retention by 49% in the first 10 days after download. Streamago used geo-based... segmentation and multi-language push campaigns on days 1, 3, and 7 to target users in Italy, Romania, and other regions. These campaigns increased click-through rates by 11%. Users launched the app more often and stayed engaged for longer. Streamago switched from Mixpanel to CleverTap for better segmentation and hands-on support.
Comscore MMX with Social Incremental helped Ranker measure its total digital audience. Ranker wanted to show advertisers the value of... its social reach. Using Comscore, Ranker saw a 4x increase in unique visitors, from 9.2 million to 37.4 million, when including social. Social channels drove 76% of the total audience, reaching 28.4 million unique visitors. In October 2023, Ranker reached 20% of all US internet users.
HoneyBee used Glide to build an AI-powered CRM for matchmakers. Before HoneyBee, matchmakers spent up to $900 a month on... multiple tools and lost 10 to 15 hours a week on admin work. The new platform lets matchmakers manage profiles, communicate securely, and collaborate in one place. Glide’s AI features help automate summaries and document handling. Matchmakers now save time, cut costs, and keep client data private. Over 50 agencies and 100 matchmakers joined in the first year.
Legalesign helped We Are Fetching get 20 pages of shareholders’ agreements signed by ten investors and witnesses. The founder, Rachel... Beech, found Legalesign easy to use and affordable. She struggled with other e-signing platforms but found Legalesign’s online witness feature solved her problem. The process, which could have taken months by post, was completed in days. Customer service was praised for being responsive and helpful.
Dropbox used the Apryse PDF SDK to add PDF editing mode to its web client. This let users edit PDFs... directly in Dropbox, without switching tools. The Apryse SDK gave Dropbox full control over the user interface and fast document rendering. Dropbox saw strong user engagement with the new editing features. The integration also enabled Dropbox to add Dropbox Sign for eSignatures. Responsive support from Apryse helped Dropbox deliver a seamless PDF editing experience.
Okta helped Trade Me enable single sign-on for over 100 applications in just two months. Employees now use one cloud... identity to access apps from anywhere, improving security and reducing IT helpdesk tickets. Okta's integration with Google Workspace and Slack made deployment easy. Multi-factor authentication and passwordless login boost network security. Automated onboarding and offboarding save IT time and give new hires faster access to tools.
Thumbtack used Ironclad’s Workflow Designer and Dynamic Repository to fix contract storage and approval issues. The legal team built custom... workflows for vendor and sales contracts. This let sales close deals faster and reduced legal bottlenecks. The sales team now creates contracts quickly without extra legal help. Ironclad made contract management much easier for Thumbtack.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Nextdoor used GWI’s consumer research to boost its ad sales. The team needed to show advertisers that Nextdoor’s audience is... highly engaged and ready to make decisions. They built an Insights Hub using GWI data to highlight unique audience behaviors and trends. This helped brands and agencies understand the value of advertising on Nextdoor. As a result, web page views increased by 197% year-on-year and the initiative was nominated for a marketing analytics award.
Heap helped PocketSuite cut paid user churn by 30%. Before Heap, the team struggled to track user behavior and wasted... time on analytics setup. Heap’s autocapture and virtual events let them quickly form hypotheses and track new events. The team now segments users and improves onboarding based on real data. Faster development cycles and better user activation followed.
XS4ALL switched from Adobe Omniture to Piwik PRO Analytics Suite to improve privacy, security, and data ownership. They needed GDPR... compliance and the ability to track users across devices without sharing data with third parties. Piwik PRO enabled them to combine online and offline data, optimize marketing spend, and reduce call center volume. The platform was easier to use, improved cooperation between teams, and provided high-touch support. XS4ALL gained full control over their analytics and enhanced customer satisfaction.
LiveSession helped RocketLink increase paid subscriptions by over 40%. The team used session recordings to quickly find and fix bugs,... improve onboarding, and reduce churn by 40%. They also saw a 110% increase in sign-ups after improving the user experience. LiveSession made it easy to spot issues like invalid pixel IDs and onboarding checklist errors. RocketLink now better understands user behavior and customer journeys.
KSC, Thailand's first commercial ISP, needed better storage for VMware and cloud services. Their old disks could not support VMware,... so they chose Hitachi Adaptable Modular Storage 2100 for virtualization. Later, they adopted Hitachi Unified Storage 150 to deliver public cloud services for corporate clients. KSC also uses Hitachi Content Platform and Data Ingestor for email and data archiving. The new solutions improved performance, enabled flexible cloud offerings, and reduced backup time and costs.
Fullcast helped Iterable fix unfair sales territories caused by manual spreadsheets. The old process led to errors and slow growth.... Fullcast gave Iterable an automated platform for territory planning. This let them design fair, balanced territories and automate account assignments. The rollout took just 60 days. Now, Iterable can double its sales team and scale faster with a data-driven GTM plan.
Webflow used Clari to improve sales and customer success collaboration. The team wanted better communication and more accurate forecasting. With... Clari, Webflow increased win rates by 19%. They also reduced revenue leak by using automated insights and better pipeline visibility. Clari helped Webflow run revenue like a process.
StartMail wanted users to move emails from old providers easily. ShuttleCloud built a migration portal for StartMail. The portal lets... users import emails and contacts in a few clicks. It supports English and German. Users can track migration status. StartMail now sees migration insights without losing privacy.
Revenue. io helped Promenade’s sales team cut handoff note time from over 10 minutes to under one minute. Sales reps...now save up to 6 hours each month on admin work. The team uses standardized templates for every deal, improving consistency. Implementation managers get clear, objective notes, leading to fewer escalations. Sales reps can focus more on customers and less on paperwork.
InsideSales helped Groupon boost closed contracts per rep each month. The Playbooks solution gave sales managers tools to enforce workflows... and track conversion rates. New reps ramped up faster and more consistently. Adoption of the technology was high, with reps quickly seeing value. Connections with decision makers improved, driving better sales outcomes.
Sentry helps Uscreen, a leading VOD platform, monitor and fix errors fast. Uscreen uses Sentry to catch issues before they... impact video creators and their audiences. Sentry enabled Uscreen to quickly resolve a broken GIF service, avoiding a week-long drop in viewer conversions. The platform also saves Uscreen's support team time, letting them focus on customer success. Sentry's integrations with Slack and Jira streamline error triage for Uscreen's 25-person engineering team.
LM Group used Zeplin to implement Atomic Design principles in their design system. Before Zeplin, creating documentation for developers was... slow and frustrating. With Zeplin, the team saved significant time on asset delivery and redlining. Zeplin became the main bridge between designers and developers, improving collaboration and consistency. The team now spends more time on user testing and exploration.
Truckstop. com used Glance to help service agents see what customers see on their screens. This made it easier for...agents to solve problems fast. Average handle time for service calls dropped by 50%. Customer satisfaction scores went up. Trainers also used Glance to guide new users through the marketplace. The Glance and Salesforce integration let managers track results and improve support.
MailTime used OneSky to localize its email messaging app into 12 languages. After localization, MailTime was featured in 19 App... Stores, including the US, China, and many Asia-Pacific countries. The new version reached 20,000 downloads in just 10 days, compared to 5 months for the previous version. Daily downloads increased 10 times after localization. MailTime overcame UI and translation challenges by working closely with translators through OneSky.
Approveit helped Aviasales automate hiring approvals and laptop inventory management. Before, HR requests and laptop tracking were manual and confusing.... Now, teams submit hiring and laptop requests directly in Slack using ready-made forms. Approvals are multi-step and transparent, with clear responsibility. HR saves time, tracks deadlines, and keeps accurate records. Employees get what they need faster and onboarding is smoother.
Internet examples of Driving Business Value with Lead Generation
Adpone
- Internet
- Small
Barcelona, Spain
GetProspect helped Adpone, a global adtech company, find and verify emails for new leads. Adpone used GetProspect's Email finder and... Email verifier to update their contact database. The platform's easy interface and team features made it simple to use. After implementation, Adpone met their quarterly goals and saw increased revenue. The solution improved lead generation and sales outcomes.
MVF helped Web. com boost monthly lead volume from 500 to nearly 2,000. Web.com needed more high-quality, sales-ready leads in...the UK. MVF worked closely with Web.com to improve lead generation and follow-up processes. Conversion rates jumped from 2% to 7%. This partnership drove strong business growth for Web.com.
Vebbler used KickoffLabs to launch a viral campus ambassador referral program. They signed up 200 ambassadors to drive early bird... signups for their mobile app. KickoffLabs enabled gamification and automated milestone emails, boosting engagement. The program generated over 18,000 leads, far surpassing their initial goal of 5,000. Vebbler continues to use KickoffLabs for consistent user growth and campaign integration.
LeadGenius helped Weebly launch a new B2B product by providing accurate contact data for targeted outreach. Weebly saw a 30%... increase in pipeline coverage and doubled their booked meetings. Deal cycles became faster with better visibility into buying committees. CRM and outreach accuracy improved. LeadGenius delivered 4,521 records, identified 35% of contacts as left the account, and enabled increased upsell and cross-sell opportunities.
Adevinta used VCC Live to improve customer support efficiency by 20%. They needed a GDPR-compliant solution for secure data storage... and remote agent training. VCC Live provided cloud-based software with real-time reporting, skill-based routing, and call monitoring. The switch enabled fully remote onboarding and training, better workflow, and faster access to statistics. As a result, Adevinta reduced calls disconnected in queue by 20% and expanded their support team.
Priceline uses Verint Workforce Engagement and Experience Management to improve customer experience. The platform helps Priceline schedule staff efficiently and... reduce downtime. Priceline gains valuable data insights to drive action across the company. The solution enables superior customer service at a lower cost. Verint supports Priceline’s strategy and vision with a unified cloud platform.
Priceline uses Verint Workforce Engagement and Experience Management to improve customer experience. The platform helps Priceline schedule staff efficiently and... reduce downtime. Priceline gains valuable data insights to drive action across the company. The solution enables superior customer service at a lower cost. Verint supports Priceline’s strategy and vision with a unified cloud platform.
Scorebuddy helped Tucows improve customer experience after rapid growth. Tucows used Scorebuddy QA scorecards to identify and teach key behaviors... for great service. The platform made it easy to measure and standardize quality across many business lines. Built-in analytics and coaching tools let agents and leaders work together to refine support. Tucows now uses Scorebuddy to centralize coaching, analytics, and communication for their global team.
Branch Metrics used WorkRamp to improve customer education. They built a consolidated LMS and learning architecture. The new system supports... modular training guides. Branch Metrics created learning centers of excellence with WorkRamp. This helped them deliver better training to customers. The solution supports global teams and large-scale mobile linking.
AcademyOcean helped Work. ua speed up onboarding for new employees. The company used the platform to automate training and centralize...learning materials. In just one week, they launched their first course. Over 400 employees completed courses. Onboarding time for new hires was reduced by 1.5 times. Managers and HR now save time, and tracking progress is easy.
Facebook LATAM used Kahoot! to boost engagement in sales training for both co-located and remote teams. Trainers saw higher attention... and participation during sessions. Kahoot!'s interactive quizzes made learning fun and easy to track. The tool saved time and gave instant feedback to trainers. Other teams at Facebook LATAM adopted Kahoot! for meetings and large events after seeing its success in training.
Samsara used Together to expand its Owl Connected Mentorship program. Over 1,000 employees joined, making up 25% of the workforce.... The program exceeded its participation goal by 30%. Employees reported high satisfaction, with mentees rating 3.97 out of 4 and mentors 3.92 out of 4. Together helped Samsara improve onboarding, engagement, and company culture through data-driven mentor matching.
Internet Success stories in Driving ROI and Results using Help Desk solutions
GMO Internet
- Internet
- Large
Tokyo, Japan
GMO Internet used Splunk Enterprise and Splunk Enterprise Security to unify its security operations center. The company replaced multiple monitoring... tools with a single platform for real-time log collection and monitoring. This reduced analyst workload and improved fraud detection using AI and automation. Splunk helped automate alerts, block malicious IPs, and cut false positives. GMO Internet now relies on data science and deep learning for advanced fraud prevention and plans to expand Splunk’s use for broader observability and automation.
Emplifi helped G2A, a global online marketplace, manage social media and customer support in one place. Before Emplifi, G2A struggled... with slow response times and lost messages. The platform let teams label, assign, and track customer inquiries easily. G2A automated support tasks and used analytics to improve content and campaigns. Collaboration improved, response times dropped, and customer satisfaction rose.
Uber used Sprinklr to speed up first response time by 33%. The company reduced average case handling time by 89... seconds. Uber improved its SLA for answered cases by 8%. Sprinklr helped Uber manage global customer service across social media. Uber's teams now handle more customer requests faster and with better quality.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Milanuncios used Talon. One to boost user acquisition and conversion rates. The platform enabled Milanuncios to create tailored discounts and...coupons for app users. Talon.One's scalability allowed them to generate millions of coupons with minimal IT support. This helped Milanuncios encourage more transactions on their app. Engineers from both companies worked together for a smooth integration.
Sortable used Sovrn’s Header Bidding API to improve ad operations. Before, they lost 5-20% of impressions due to manual processes... and discrepancies. Sovrn’s solution reduced discrepancies to 4-7% and cut manual work. Integration was fast, taking less than two weeks. Sortable now manages more sites with less effort and higher yield.
Appodeal helped NextC, the company behind Mingle2, double their ad revenue in just 30 days. By optimizing ad networks and... price floors, Appodeal increased Mingle2’s Ad ARPU by 2.5 times. The team added new ad networks like Unity Ads and tailored monetization strategies for specific markets. Expert consultation enabled NextC to reinvest revenue into user acquisition and retention. Mingle2 saw a 200% increase in key ad metrics within three months.
Imgur used Kevel's ad server APIs to launch native promoted posts in just weeks. The new ad units delivered 20x... higher CPMs than programmatic banners. Ad response times dropped to under 50ms, even at scale. Imgur automated campaign management and cut ad set-up times by 90%. Users responded positively to the new ads, which blended seamlessly with organic content.
Wfolio used Superchat to cut customer inquiry processing time from 24 hours to under 10 minutes. The agency serves photographers... who need fast, efficient support. Superchat's automations and templates helped Wfolio handle more requests with a small team. Team chat and API integrations improved internal collaboration and compliance. Wfolio now delivers quicker, more consistent customer service and plans to expand Superchat use.
Front helped DealDash double their response speed for customer support. DealDash used Front’s shared inbox and AI features to improve... communication and workflow. The team now collaborates in real time and uses analytics to track key metrics like CSAT and response times. With Front, DealDash consistently exceeds a 90%+ CSAT and delivers more personalized service. The platform enables faster, data-driven decisions and seamless teamwork across departments.
Reddit used Twilio Verify and Lookup APIs to improve user authentication. They replaced password-based logins with SMS one-time passcodes. This... made it easier for users to sign up and log in. In 2023, Reddit saw a 14% increase in mobile signups. Twilio’s Lookup API helped reduce costs by sending codes only to valid numbers. Fraud Guard also helped block suspicious SMS activity.
LinkedIn Learning used ChurnZero’s AI agents to move from reactive customer support to proactive customer success. The AI agents helped... identify at-risk customers early and triggered the right interventions at scale. Automation reduced manual work and allowed the team to focus on high-impact conversations. Predictive capabilities surfaced accounts needing immediate attention. The team now spends more time on strategy and relationships, driving recurring revenue.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Reddit used Twilio Verify and Lookup APIs to improve user authentication. They replaced password-based logins with SMS one-time passcodes. This... made it easier for users to sign up and log in. In 2023, Reddit saw a 14% increase in mobile signups. Twilio’s Lookup API helped reduce costs by sending codes only to valid numbers. Fraud Guard also helped block suspicious SMS activity.
Reddit used Twilio Verify and Lookup APIs to improve user authentication. They replaced password-based logins with SMS one-time passcodes. This... made it easier for users to sign up and log in. In 2023, Reddit saw a 14% increase in mobile signups. Twilio’s Lookup API helped reduce costs by sending codes only to valid numbers. Fraud Guard also helped block suspicious SMS activity.
HomeSwapper used SightMill to track customer satisfaction with Net Promoter Score surveys. Over 5,000 surveys are sent monthly, achieving a... 7% response rate, much higher than previous feedback methods. The NPS benchmark is 10.4, helping HomeSwapper measure the impact of service improvements. Feedback from users guides two improvement streams: user engagement and new features. SightMill NPS transformed how HomeSwapper approaches product development and customer satisfaction.
Holded helped Kluppy, a small tech company in Donostia, save hours each month on admin work. Kluppy used Holded to... manage accounting, invoicing, and employee time tracking. The platform made sending recurring invoices and quarterly reports easy. Kluppy could focus on growing their gamified typing education business. Holded’s integrations and API were key for future online store plans.
Chargebee Retention helped TouchNote increase its save rate by 56% in under a year. TouchNote used targeted offer testing to... reduce cancellations and revenue leakage. The team tested discounts and subscription downgrades to keep more subscribers. Chargebee Retention gave insights into churn patterns and customer behavior. TouchNote improved save performance from 16% to 25% by optimizing retention offers. Proactive outreach encouraged customers to use their subscription benefits, reducing cancellations.
Instacart used BillingPlatform to modernize its billing and revenue recognition. The company faced challenges with legacy billing systems and manual... processes as it grew. BillingPlatform helped Instacart automate and streamline complex billing and subscription management. This allowed Instacart to handle large volumes of transaction data and improve invoicing accuracy. The solution supports Instacart’s rapid growth and enhances finance process efficiency.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Updater used Redbooth to help their small marketing team manage many projects at once. The team needed a way to... stay organized and keep everyone on the same page. Redbooth helped them track project status and meet deadlines. The team says Redbooth keeps them on task and organized. They credit Redbooth for helping them handle a busy workload.
Airtable's ProductCentral helped eBay process over 1 million customer insights instantly. Feedback triage dropped from four weeks to minutes, and... issue resolution time fell from nine months to days. AI-powered workflows now tag, translate, and route feedback in real time. Product managers and engineers focus on improvements, not manual sorting. eBay delivers fixes and enhancements to buyers and sellers much faster.
Creative Market uses TeamGantt to manage their product roadmap and project schedules. The team of 21 relies on gantt charts... to track overlapping tasks and adjust plans as projects change. TeamGantt lets them reorder tasks, update dates, and assign resources quickly. Visual timelines help everyone see project progress. Color coding and filtered views make managing large projects easier.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Internet Success stories in Driving ROI and Results using Live Chat solutions
G2A
- Internet
- Medium
Rzeszow, Poland
Emplifi helped G2A, a global online marketplace, manage social media and customer support in one place. Before Emplifi, G2A struggled... with slow response times and lost messages. The platform let teams label, assign, and track customer inquiries easily. G2A automated support tasks and used analytics to improve content and campaigns. Collaboration improved, response times dropped, and customer satisfaction rose.
Truckstop. com used Glance to help service agents see what customers see on their screens. This made it easier for...agents to solve problems fast. Average handle time for service calls dropped by 50%. Customer satisfaction scores went up. Trainers also used Glance to guide new users through the marketplace. The Glance and Salesforce integration let managers track results and improve support.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Monster used Onclusive’s PR software to track brand and competitor mentions across all media channels. The team needed to prove... PR value and measure business impact during the pandemic. Onclusive enabled Monster to monitor Share of Voice, website traffic, and messaging inclusion. Monster saw a 6% increase in earned media share of voice and a 135,300 quarterly rise in content-driven website visitors. Consistent messaging and improved interconnectivity across teams prepared Monster for future success.
Meltwater Influencer Marketing helped Picsart streamline influencer discovery and campaign management. Before, the team manually searched for influencers, which slowed... growth. With Meltwater, they used analytics to find and vet authentic partners. The platform centralized communication and content review. In the Canvas Effects campaign, Picsart reached 3.6 million users and generated 2.9 million engagements. The campaign achieved an earned media value of $540,000.
Aviasales unified its PR workflow using Prezly. The team replaced Google Docs and MailChimp with one platform. They now manage... media contacts, send press releases, and track campaign results in one place. The PR team gets feedback from journalists about the quality of their releases. With Prezly, they track email opens and improve engagement. The solution helps them deliver better stories to the media.
How Security is Delivering ROI for Internet Leaders
Ibotta
- Internet
- Medium
Denver, USA
BetterCloud helped Ibotta automate IT tasks, saving hours of manual work. The IT team used BetterCloud to streamline onboarding and... offboarding, which was critical during rapid hiring. Automation reduced SaaS license waste and improved security. Ibotta’s IT team now works proactively, focusing on high-priority projects. The platform also boosted the IT team's credibility and strategic role in the company.
Mumsnet used Sourcepoint to launch a 'Consent or Pay' model in response to new privacy rules. They tested different consent... banner designs and button placements to improve user experience. Mobile-specific banners led to higher accept rates and lower bounce rates. After a full rollout, consent rates improved across all users. Sourcepoint's A/B testing tools helped Mumsnet optimize their privacy strategy.
Auth0 enabled BizReach to migrate over 1 million users to a new authentication platform in just 8 months. The migration was... completed by a 3-person engineering team without logging out any users. BizReach cut implementation and operational costs by 50% compared to building in-house. Auth0’s platform improved security, centralized password management, and reduced development man-hours. Users now enjoy single sign-on across BizReach’s HR tech services.
NING helped DIY Drones grow a community of 34,000 members and 2 million monthly pageviews. The platform enabled collaboration among... over 100 developers, leading to the creation of the world’s first universal autopilot. DIY Drones became a launchpad for new businesses, including 3DRobotics, which raised $5 million and employs 50 people. NING’s social features allowed members to connect, share projects, and build aerospace technology together. The community’s success shows the power of online platforms for niche industries.
eBay partnered with Fandom to boost its presence in the UK trading card market. Fandom created a custom content campaign,... including social media, video series, livestreams, and a branded destination for collectors. The campaign targeted trading card fans at London ComicCon and online. eBay aimed to drive awareness and build loyalty among collectors. The partnership delivered strong reach and engagement, exceeding expectations.
Crowded helped Young Creators move from a Facebook Group to a full-featured online community. The new platform enabled user profiles,... a marketplace, and curated resources. Over 3200 members now use the platform, with 1200+ marketplace requests and 40,000 emails sent monthly. 45% of members started a business after joining. The community inspired policy change and new entrepreneurs.
Acquia DAM helped Hootsuite organize and manage creative assets in one place. Before, files were scattered across drives and hard... to find. Now, teams use a central portal to access brand content quickly. Integrations with Adobe, CMS, and Hootsuite's own platform speed up workflows. In the last year, there were 14,000 downloads and 575,000 embedded views from the brand portal. Teams worldwide now share and localize content easily, keeping brand assets consistent and ready to use.
Reddit used Twilio Verify and Lookup APIs to improve user authentication. They replaced password-based logins with SMS one-time passcodes. This... made it easier for users to sign up and log in. In 2023, Reddit saw a 14% increase in mobile signups. Twilio’s Lookup API helped reduce costs by sending codes only to valid numbers. Fraud Guard also helped block suspicious SMS activity.
Imgur used Kevel's ad server APIs to launch native promoted posts in just weeks. The new ad units delivered 20x... higher CPMs than programmatic banners. Ad response times dropped to under 50ms, even at scale. Imgur automated campaign management and cut ad set-up times by 90%. Users responded positively to the new ads, which blended seamlessly with organic content.
Nemora used Tapfiliate to manage its affiliate program and track partner performance. The team wanted to diversify customer acquisition beyond... Google Ads. They found that more affiliates did not always mean more customers. Tapfiliate helped them see which partners brought real conversions, not just traffic. One affiliate sent over 200,000 visitors but few conversions, while a niche partner delivered better results. Nemora now focuses on audience fit and conversion data to grow its affiliate channel.
eharmony used CJ’s Growth Consultant team to improve their affiliate marketing. They ran a TM+ search campaign with a new... partner. Clicks per day rose by 190% and sales increased by 50%. They doubled their campaign investment in the first month. Organic revenue grew by 100% the next month. Conversion rates also improved for both leads and sales.
Affise helped Dating Partners grow to over 20 million users in the dating sector. Dating Partners used Affise to manage... affiliate programs and automate workflows. The platform enabled performance-based pricing, multi-landing page management, and real-time analytics. Dating Partners highlighted Affise’s easy interface and strong support. Affise allowed them to focus on core business tasks and improve campaign results.
Subito used iovox solutions to prove ROI to professional sellers on its marketplace. The company wanted to show clients the... value of its platform by tracking calls and providing clear lead attribution. Subito implemented dedicated iovox numbers, call whispers, missed call alerts, and analytics. These tools gave clients real-time visibility into leads and created daily brand reminders. As a result, Subito improved its image and delivered measurable value to its customers.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
involve. me used its own platform to build a dynamic onboarding survey for new SaaS users. By reducing the survey...from six to three questions, they increased response rates by 11%. The onboarding survey now personalizes user journeys and helps segment customers for better marketing and product decisions. A/B testing different survey flows led to an 80% response rate and improved subscription rates. The team used built-in analytics and AI insights to refine the process and prioritize new features based on user feedback.
GMO Internet used Splunk Enterprise and Splunk Enterprise Security to unify its security operations center. The company replaced multiple monitoring... tools with a single platform for real-time log collection and monitoring. This reduced analyst workload and improved fraud detection using AI and automation. Splunk helped automate alerts, block malicious IPs, and cut false positives. GMO Internet now relies on data science and deep learning for advanced fraud prevention and plans to expand Splunk’s use for broader observability and automation.
Alation Data Catalog helped Allegro SPA, a leading European e-commerce marketplace, speed up report and model creation. Users now save... 24 minutes each week finding and using data. Alation improved data governance, making it easier to see data ownership and permissions. The platform unified data documentation and boosted analyst efficiency. Allegro now has better data quality and faster onboarding for new analysts.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Google used Pega Cloud and Pega Robotic Process Automation to speed up business processes. They cut end-to-end processing time by... 90%. Interactions with the vendor portal dropped by 75%. Delays in the repair process fell by 57%. Google integrated Pega with Google Cloud tools like BigQuery and machine learning. The solution now handles 100,000 transactions yearly across 4,000 sites.
Vinted used TheyDo and Journey AI to organize years of user research data. The team needed to improve their checkout... process and make research insights accessible. Journey AI helped them quickly map user journeys and highlight key pain points. This saved months of manual work and made insights visible to all teams. Vinted now uses these tools to support business expansion and focus on user experience.
Polyuno built VideoSends, a browser-based video messaging platform. The challenge was to create a simple tool for recording and sharing... HD videos with features like collaboration, video requests, and a teleprompter. Polyuno delivered in-browser HD recording, team collaboration, branded domains, a request-a-video flow, a teleprompter, a cross-browser extension, and a desktop app. The result is a user-friendly platform that makes recording and sharing HD videos easy, with advanced features that set it apart from competitors. VideoSends praised the platform's ease of use and fast issue resolution.
Acquia DAM helped Hootsuite organize and manage creative assets in one place. Before, files were scattered across drives and hard... to find. Now, teams use a central portal to access brand content quickly. Integrations with Adobe, CMS, and Hootsuite's own platform speed up workflows. In the last year, there were 14,000 downloads and 575,000 embedded views from the brand portal. Teams worldwide now share and localize content easily, keeping brand assets consistent and ready to use.
Frontify helped Skyscanner manage a global rebrand and maintain brand consistency across all markets. The platform became a single source... of truth, guiding teams and partners through the new visual identity. Skyscanner saw over 410,000 page views, 120,000 unique visitors, and 15,000 asset downloads. Teams now create on-brand content faster and adapt materials for local markets. Frontify reduced bottlenecks and improved brand governance.
Bynder's digital asset management platform helped THG centralize over 40,000 resources and streamline workflows for more than 1,000 users. THG faced challenges... with scattered teams and disconnected systems, leading to inefficiencies and lost files. Bynder enabled instant access to assets, reduced manual work, and improved brand consistency. Integration with THG's product information management system accelerated time to market and boosted productivity.
Unsplash uses distributed teams to manage a global copyright-free photo platform. Flexible work lets team members like Annie Spratt balance... family and career. The company handles 1,500 photo submissions daily and sees 6 downloads per second. Team members work from multiple countries and meet virtually and in person. Flexible hiring helps Unsplash attract talent worldwide and boost productivity.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Top Stories in Internet about adoption of Video Platform software
TangoQR
- Internet
- Small
Biteable helped TangoQR explain their editable QR code product with video. The small team used Biteable's templates, AI Ad Generator,... and branding tools to make demos and explainers fast. Videos showed how QR codes could be repointed after printing. This led to 87 new signups, 540 new QR codes created, and 821 video views. The team now ships videos with every update, speeding up marketing and boosting awareness.
Dubb helped Darius Santos collect 3x more customer video testimonials. He switched from email to video requests and used Dubb’s... automated follow-ups. This made it easy for clients to respond and boosted engagement. One video testimonial convinced a Fortune 500 client to sign. Dubb’s tools let him share testimonials on LinkedIn, pricing pages, and emails.
Vidalytics used its Compare View feature to run an A/B split test on two video landing pages. Both videos had... the same script and offer timing, but one featured a model on camera and a higher production value. Surprisingly, the original video with simpler visuals kept 68% audience engagement at 0:35, while the new version dropped to 49%. The test revealed that higher production did not increase engagement. Using Vidalytics, the team quickly identified the issue and saved ad spend by stopping the underperforming video early.
Kipwise helped ZenMarket, a large e-commerce company, improve knowledge sharing for their remote customer support team. ZenMarket struggled with outdated... documentation and poor multilingual search in previous tools. Kipwise offered strong multilingual search, Slack integration, and permission controls. Managers saw fewer repeated questions and easier onboarding for new staff. Automatic content review reminders kept information up-to-date.
VRBO used Bloomfire to centralize support documents and improve knowledge sharing. Before Bloomfire, support teams struggled to find information, slowing... onboarding and customer service. With Bloomfire, all materials are in one place, making it easy for specialists to find answers fast. Onboarding ramp-up time improved, and productivity increased. Executives now have clear reporting on knowledge usage and team accountability.
Slite helps Agorapulse document all company knowledge in one place. The team moved from Tettra and Google Docs to Slite... for better collaboration and organization. Slite's AI assistant, Ask, lets them quickly find answers and access competitive intelligence. Sales and customer service teams use Ask to respond to prospect questions fast. Agorapulse keeps documentation up to date and clear, making knowledge easy to find.
LinkSquares helped Softonic cut outside counsel spend by 40%. The legal team used to manage contracts manually with email and... Slack. Now, all contracts are created, signed, and stored in LinkSquares. NDA execution time dropped by 80%. AI features let the team find key clauses fast. Collaboration improved and legal is now seen as a business partner.
Workday helped tiket. com digitize HR and finance processes. Before, manual tasks slowed decisions and wasted time. Now, approvals and...reports are automated, saving time and cutting admin costs. Employees use Workday Assistant in Slack to manage leave and requests easily. AI tools let HR focus on strategy, not paperwork. The People Team now spends more time on workforce planning and employee engagement.
Thumbtack used Ironclad’s Workflow Designer and Dynamic Repository to fix contract storage and approval issues. The legal team built custom... workflows for vendor and sales contracts. This let sales close deals faster and reduced legal bottlenecks. The sales team now creates contracts quickly without extra legal help. Ironclad made contract management much easier for Thumbtack.
Amazon Business used BigMarker to unify its global webinar program. Teams replaced multiple tools with one platform, improving attendee experience... and data quality. Custom landing pages and Salesforce integration helped boost show-up rates to 72% during Q4 and kept annual averages above 50%. Regional teams now deliver localized content while keeping branding consistent. The unified system sped up lead follow-up and reduced production time.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Goldcast helped Hootsuite grow organic traffic to its on-demand webinars by 150%. Hootsuite also saw a 38% increase in on-demand... webinar views. The switch from a legacy platform to Goldcast improved attendee experience and boosted attendance rates by 62%. Hootsuite used Goldcast's Content Lab to quickly repurpose webinars into blog posts, driving SEO growth. Interactive features like embedded surveys and live chat kept audiences engaged and returning for more events.
Freshworks powered Tata Digital’s Tata Neu app launch with Freshdesk and Freshchat. The platform automated 120 million ticket resolutions in... six months. Chatbots handled 50% of all queries, boosting CSAT scores by 50%. Tata Neu scaled to 30 million downloads with 24/7 support and minimal agent intervention. Automation and AI enabled Tata Digital to manage massive customer spikes and deliver seamless service.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Lattice helped Linktree standardize performance reviews and growth conversations for its 200 employees. The platform enabled biannual 360-degree reviews, quarterly... career talks, and biweekly one-on-ones. Managers became better career coaches, and employees gained clear career paths. Lattice gave HR access to people data, improving transparency and decision-making. Linktree built a culture of inclusion, high performance, and employee development with Lattice.
Internet Success stories in Driving ROI and Results using Sales Enablement solutions
British Website
- Internet
- Small
UK
EthosData Virtual Data Room helped British Website improve its online performance. The team focused on website analysis, keyword research, content... writing, and website optimization. As a result, British Website saw a 75% increase in conversions and a 95% boost in traffic. The project achieved a 90% ROI and a 100% success rate. EthosData supported the client in reaching its digital goals.
Brazen used Enablix to cut onboarding time for new sales reps in half. Before Enablix, content was scattered and hard... to find, slowing down training. With a centralized content hub, reps could access guided lesson plans and customer-facing materials easily. 100% of account managers and over 80% of sales staff now use the platform weekly. Enablix also powers Brazen's virtual revenue kickoff events and provides analytics for a data-driven content strategy.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Zoom used Metadata’s Bid Agent and Campaign Automation to automate paid advertising. They reduced cost per click by 77% and... cut ad spend by 24%. Campaign setup time dropped from 3.5 weeks to under 10 minutes. Zoom saw a 252% increase in opportunities and a 177% rise in influenced revenue. ROI improved from 3.26X to 9X.
MasterClass used Sendoso to boost B2B sales with creative, themed corporate gifts. The team sent gifts tied to specific courses,... like tennis balls for the Serena Williams class, using the Sendoso Amazon integration. This approach led to 87% of opportunities influenced in the pipeline and a 40% higher win rate. Nearly 70% of customers who received a gift interacted with a MasterClass account executive. The gifting strategy increased meeting attendance and brand excitement.
Kahoot! helped Facebook LATAM boost engagement in sales training for both co-located and remote teams. Trainers used Kahoot! to make... sessions interactive, fun, and competitive, leading to higher attention and participation. The platform saved time by making quiz creation easy and provided instant feedback to trainers. Other departments at Facebook LATAM adopted Kahoot! for meetings and events after seeing its impact. The interactive format improved knowledge retention and made learning enjoyable for adult professionals.
Giftbit's API helped Drop increase its gift card catalog by 30%. Drop quickly added popular brands like CVS, Target, Walmart,... and Lyft for its 5 million members. The integration was fast and easy, with same-day setup and strong technical support. Drop saw over 22,000 redemptions in one year. 98% of redeemed gift cards were used in the same quarter, boosting engagement and member satisfaction.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Lattice helped Linktree standardize performance reviews and growth conversations for its 200 employees. The platform enabled biannual 360-degree reviews, quarterly... career talks, and biweekly one-on-ones. Managers became better career coaches, and employees gained clear career paths. Lattice gave HR access to people data, improving transparency and decision-making. Linktree built a culture of inclusion, high performance, and employee development with Lattice.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
WorkMotion used LinkedIn Marketing Solutions to boost international growth. The team shifted from lead generation to a content-led, full-funnel strategy.... This approach led to a 125% increase in conversion rates. WorkMotion localized campaigns for different markets and tracked engagement at every funnel stage. They also saw a 7X increase in leads in one campaign. LinkedIn's targeting and ad formats helped nurture prospects from awareness to conversion.
LeadGenius helped Weebly launch a new B2B product by providing accurate contact data for targeted outreach. Weebly saw a 30%... increase in pipeline coverage and doubled their booked meetings. Deal cycles became faster with better visibility into buying committees. CRM and outreach accuracy improved. LeadGenius delivered 4,521 records, identified 35% of contacts as left the account, and enabled increased upsell and cross-sell opportunities.
Internet Success stories in Driving ROI and Results using Tag Management solutions
Catalina Labs
- Internet
- Small
Palo Alto, USA
Integrate. io helped Catalina Labs automate and centralize their data. The platform let them transform and organize data without coding....This freed up engineering resources for more important work. Anyone on the team could now manage data, not just developers. Catalina Labs improved agility and data analysis across departments. Integrate.io's user-friendly interface made data management simple and efficient.
Porch used CloverDX to process large volumes of data from many sources. They needed to handle data from contractors, locations,... licenses, and home values. CloverDX helped Porch build a master data management system. The platform let them ingest and process data in many formats. Porch valued CloverDX's responsive support and technical expertise. This improved Porch's user experience and data quality.
eZ Platform helped homeandsmart. de launch a new content portal in just four months. The site now attracts over 250,000...page visits per month and ranks for more than 1,500 keywords in Google’s top 10. Editors benefit from structured content storage and multisite publishing. The platform enabled a 171% increase in visibility. Integration with external web services makes the portal future-proof.
Bazaarvoice used Fullstory to cut review response time by 21%. The team needed to improve how fast they replied to... customer reviews after launching a new platform. Fullstory's behavioral data analytics helped them spot issues and find key accounts for migration. Teams met weekly to share insights and fix problems quickly. Three or more teams now use Fullstory to work together and improve the digital experience.
Milanuncios used Talon. One to boost user acquisition and conversion rates. The platform enabled Milanuncios to create tailored discounts and...coupons for app users. Talon.One's scalability allowed them to generate millions of coupons with minimal IT support. This helped Milanuncios encourage more transactions on their app. Engineers from both companies worked together for a smooth integration.
Giftbit's API helped Drop increase its gift card catalog by 30%. Drop quickly added popular brands like CVS, Target, Walmart,... and Lyft for its 5 million members. The integration was fast and easy, with same-day setup and strong technical support. Drop saw over 22,000 redemptions in one year. 98% of redeemed gift cards were used in the same quarter, boosting engagement and member satisfaction.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
BaseKit helped Yourhosting migrate 400 customer websites in just 10 weeks. The project included maintaining a third-party e-commerce integration with... Ecwid. All sites were rebuilt on the BaseKit Platform and underwent strict quality checks. Yourhosting achieved a full return on investment within three months. Every customer was satisfied with their upgraded website experience.
Sorare used impact. com to automate partnership management and grow fast. The team recruited over 2,800 partners in 18 months....This led to four times year-on-year revenue growth from partnerships. Player sign-ups tripled and NFT card purchases rose by almost ten times. impact.com helped Sorare expand into the US and optimize partner performance with reporting and payment tools.
Fiverr used PartnerStack to expand its reach in the B2B partnership space. The goal was to increase visibility and engagement... with new partners and affiliates. PartnerStack helped Fiverr grow its portfolio of B2B opportunities. The partnership focused on building relationships and driving new business. Fiverr's team highlighted the value of PartnerStack for managing and scaling their partner program.
Buzz Radar worked with Twitter to study the UK social audience. They used data science and market research to identify... 75 subcommunities. Buzz Radar built a custom visualisation engine for real-time and manual insights. They focused on Health, Music, Football, and Gaming communities. Twitter used the platform at key events and for internal and client research engagement.
Happydemics helped Tripadvisor prove the brand impact of its advertising campaigns across multiple channels. Tripadvisor used Happydemics' brand lift measurement... to show advertisers the value of their campaigns, not just impressions. In 18 months, Tripadvisor scaled from pilot studies to a full measurement infrastructure, deploying over 50 advertiser campaigns. Adoption of brand measurement grew by 109% year-over-year. Report production time dropped from over 3 days to less than 24 hours, enabling near real-time evaluation and faster renewals.
Branch Metrics used WorkRamp to improve customer education. They built a consolidated LMS and learning architecture. The new system supports... modular training guides. Branch Metrics created learning centers of excellence with WorkRamp. This helped them deliver better training to customers. The solution supports global teams and large-scale mobile linking.
LinkedIn used Sales Assembly to connect with a large network of tech sales professionals. The platform helped LinkedIn break out... of internal silos and learn from peers in other companies. Sales Assembly enabled LinkedIn’s team to get feedback, advice, and unbiased vendor recommendations. Team members also gained opportunities for professional certification and growth. The open, collaborative community supported continuous learning and innovation.
Top Stories in Internet about adoption of Web Security software
eBay Ads
- Internet
- Very Large
San Jose, USA
WP Engine's enterprise WordPress platform helped eBay Ads unify its global digital presence. The Code Company rebuilt the eBay Ads... site for better speed, security, and content personalization. Regional teams now get more targeted inbound leads than ever before. The new system lets eBay Ads' internal teams create content faster and reduces their need for developers. The site now delivers a seamless experience to over 180 million shoppers worldwide.
Mumsnet used Sourcepoint to launch a 'Consent or Pay' model in response to new privacy rules. They tested different consent... banner designs and button placements to improve user experience. Mobile-specific banners led to higher accept rates and lower bounce rates. After a full rollout, consent rates improved across all users. Sourcepoint's A/B testing tools helped Mumsnet optimize their privacy strategy.
Internet Success stories in Driving ROI and Results using Personalization solutions
Proof
- Internet
- Small
Austin, USA
Proof used its own Experiences platform to personalize website content for visitors from different industries. By tailoring headlines, calls to... action, customer logos, and testimonials, Proof increased demo registrations by 54%. New trial signups rose by 32% after implementing industry-specific personalization. The team ran a 61-day A/B test to confirm these results. Visitors reported a more relevant and engaging experience.
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
WorkMotion used LinkedIn Marketing Solutions to boost international growth. The team shifted from lead generation to a content-led, full-funnel strategy.... This approach led to a 125% increase in conversion rates. WorkMotion localized campaigns for different markets and tracked engagement at every funnel stage. They also saw a 7X increase in leads in one campaign. LinkedIn's targeting and ad formats helped nurture prospects from awareness to conversion.
PandaDoc with HubSpot integration helped ResellerRatings cut document turnaround time by four days. The sales team saved over 50 hours... per person each month by automating proposal creation. Manual tasks and errors dropped as contract workflows became faster and more accurate. Customization features let ResellerRatings create interactive, branded contracts that customers enjoyed. The new process improved user experience and made signing documents easier.
Internet Success stories in Driving ROI and Results using Advertising solutions
Yongxing's Japanese sports site
- Internet
- Small
Japan
Adsterra helped a Japanese sports site earn over $356,000 in ad revenue. The site posts sports predictions and uses banner... ads to monetize global traffic. Monthly ad views reached up to 13 million, with most revenue from the US, UK, and Australia. Adsterra optimized ad feeds for iGaming and sports offers, boosting conversions. The site built trust with accurate stats and strong content, leading to high user engagement and steady income.
How Sweepstakes is Delivering ROI for Internet Leaders
DoorDash
- Internet
- Very Large
San Francisco, USA
DoorDash used Fooji to run a back-to-school promotion on Twitter, Instagram, and Facebook. Students joined the campaign for a chance... to win school essentials. Winners received backpacks and prize packs. Social media posts show high engagement and positive feedback. Fooji helped DoorDash boost brand interaction and gifting management.
Internet Success stories in Driving ROI and Results using Auto Dialer solutions
Senploy
- Internet
- Small
Manchester, UK
CircleLoop helped Senploy keep taking calls during the COVID lockdown. Senploy needed a flexible business phone system for remote work.... Before CircleLoop, they relied on tickets and emails, which slowed communication. CircleLoop let them add phone numbers quickly and route calls to the right staff. This made it easier for job seekers and employers to connect with Senploy. The system was easy to set up and manage, helping Senploy keep supporting the Special Educational Needs and Disabilities sector.
Internet Success stories in Driving ROI and Results using Payment Gateways solutions
Smartkeyword.io
- Internet
- Small
Paris, France
Smartkeyword. io used PayFacile to manage recurring payments for its users. The founder integrated PayFacile in just a few minutes,...allowing the business to accept both one-time and subscription payments. This saved time and money compared to building an in-house payment system. The flexible solution let Smartkeyword.io create custom offers and streamline payment collection. Clients were happy with the seamless payment experience.
Adjust helped Traveloka shift users from desktop to mobile by centralizing marketing data and measuring every channel. Traveloka used Adjust's... data callback to sync granular user data, enabling deep analysis and custom audience creation. This led to a 25% boost in network performance and a 30% increase in in-app engagement and conversion. Overall, Traveloka improved marketing efficiency by 30%. All cost savings were reinvested into further marketing and testing.
Emplifi helped G2A, a global online marketplace, manage social media and customer support in one place. Before Emplifi, G2A struggled... with slow response times and lost messages. The platform let teams label, assign, and track customer inquiries easily. G2A automated support tasks and used analytics to improve content and campaigns. Collaboration improved, response times dropped, and customer satisfaction rose.
Smadex helped AirG improve traffic quality and optimize campaign performance. AirG doubled its daily conversions and expanded its reach in... key markets. Smadex's targeted strategy also boosted brand awareness. The partnership focused on both branding and subscription goals. AirG overcame its growth challenge with Smadex's support.
Top Stories in Internet about adoption of Local Marketing software
Wall Street Oasis
- Internet
- Small
Boston, USA
Wall Street Oasis used Moz’s SEO tools to address stalled organic growth after Google Panda updates. They merged weaker forum... threads into stronger ones, improving site structure and user experience. A dedicated team optimized top landing pages by enhancing content length, subtitles, titles, images, and videos. These changes led to a 32% average boost in organic search traffic. Over half of the gain came from simple, low-investment updates.
Webflow used Clari to improve sales and customer success collaboration. The team wanted better communication and more accurate forecasting. With... Clari, Webflow increased win rates by 19%. They also reduced revenue leak by using automated insights and better pipeline visibility. Clari helped Webflow run revenue like a process.
GoDaddy used Interactions' conversational AI to improve its contact center. The company wanted to automate customer service and gain insights... while saving costs. By combining AI with human support, GoDaddy solved customer inquiries faster and got better feedback from agents. This led to happier customers and more efficient operations. GoDaddy now balances automation and human touch for better customer and agent experiences.
Nextdoor used GWI’s consumer research to boost its ad sales. The team needed to show advertisers that Nextdoor’s audience is... highly engaged and ready to make decisions. They built an Insights Hub using GWI data to highlight unique audience behaviors and trends. This helped brands and agencies understand the value of advertising on Nextdoor. As a result, web page views increased by 197% year-on-year and the initiative was nominated for a marketing analytics award.
Postmates used CARTO to optimize on-demand delivery in over 300 cities. The platform enabled 3 million deliveries a month and... helped customers save more than 11 million hours. Postmates' data-driven approach supported a fleet of 150,000 couriers and 25,000 merchant partners. Merchants on the platform grew 3.7x faster after joining. CARTO's location intelligence helped Postmates expand reach and improve efficiency in urban logistics.
Internet Success stories in Driving ROI and Results using Calendar solutions
Shopify
- Internet
- Very Large
Ottawa, Canada
Shopify used Chili Piper to replace multiple calendar tools and streamline meeting scheduling. Before Chili Piper, Shopify's teams used different... tools, causing inconsistent user experiences. With Chili Piper, Shopify unified their scheduling process and improved how merchants connect with sales reps. The tool lets users instantly book meetings with the right sales rep, reducing friction and effort. Shopify credits Chili Piper for helping their team build empathy and deliver a better user experience.
Internet Success stories in Driving ROI and Results using E-Commerce Platform solutions
Lisuto
- Internet
- Medium
Tokyo, Japan
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Uber used Sprinklr to speed up first response time by 33%. The company reduced average case handling time by 89... seconds. Uber improved its SLA for answered cases by 8%. Sprinklr helped Uber manage global customer service across social media. Uber's teams now handle more customer requests faster and with better quality.
Calendly used Pastel to collect feedback during a major website redesign. The team found Pastel easy to use, with no... training needed for stakeholders. Pastel made it simple for non-technical users to leave comments on live web pages. Hundreds of comments were gathered, improving the feedback process. Calendly now uses Pastel for ongoing website and marketing projects, benefiting from features like email notifications and Asana integration.
Top Stories in Internet about adoption of Data Security software
LIFULL
- Internet
- Large
Tokyo, Japan
LIFULL used Netskope to solve remote work challenges. They needed both strong security and flexibility for their teams. Netskope helped... LIFULL set up a zero trust network. This made their systems safer and kept everything running smoothly. The company now has secure, flexible telework for employees.
Internet Success stories in Driving ROI and Results using Social Media Marketing solutions
Yenibiris.com - Internet - Medium
Yenibiris. com used RADAAR to improve its social media management. The team saved 80% of their time by automating content...scheduling and publishing. They used features like the Special Days Calendar and Best Time to Post to boost engagement. The Social Media Inbox helped them manage all messages in one place. Quick Replies and translation tools made responding faster and easier. RADAAR's task manager improved teamwork and reduced errors.
Bickster - Internet - Small
Bickster used Billo to create targeted video ads and user-generated content for its app portfolio. The company wanted to lower... cost per install and cost per acquisition while increasing ad engagement. Billo helped Bickster drop CPI by 500% and achieve 2.5x lower CPA. Facebook ad spend increased 6x with Billo videos. Bickster plans to keep using Billo to boost app visibility and downloads.
Garden Savvy - Internet - Small
Garden Savvy used OpenMoves to launch and grow their online garden supplies directory. OpenMoves built an SEO-friendly site, created optimized... content, and ran targeted email campaigns. They focused on technical SEO, link building, and on-page optimizations. Organic search visits grew by 198% year-over-year. The conversion rate increased from 17% to 37%.
X (formerly Twitter) - Internet - Very Large
X (formerly Twitter) partnered with DataEQ to study Saudi Arabian cultural trends. They analyzed 82.2 million posts from August 2019... to August 2021 using Arabic keywords. DataEQ’s Arabic Crowd applied sentiment and classification tags for deeper insights. The research focused on themes like identity, tech, and wellbeing. X gained a better understanding of Saudi online conversations and cultural shifts.
SaasBuddy - Internet - Small
SaasBuddy uses Missinglettr to automate social media posts and reshare blog content. They leverage the Drip Campaign and Curate features... to save time and boost content reach. With 25 posts in the Curate library, SaasBuddy received 415 shares and over 800 clicks. An additional 715 posts are queued for future sharing. Missinglettr helps SaasBuddy connect with new readers and grow their audience.
GoDaddy - Internet - Large
GoDaddy used Interactions' conversational AI to improve its contact center. The company wanted to automate customer service and gain insights... while saving costs. By combining AI with human support, GoDaddy solved customer inquiries faster and got better feedback from agents. This led to happier customers and more efficient operations. GoDaddy now balances automation and human touch for better customer and agent experiences.
Patreon - Internet - Medium
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Skyscanner - Internet - Large
Brandwatch helped Skyscanner track indirect brand mentions on social media. The team used social listening to find customer feedback, product... ideas, and support needs. Brandwatch's sentiment tracking guided Skyscanner's messaging during the pandemic. Automated alerts in Slack saved time and improved cross-team collaboration. Skyscanner gained better brand perception insights and improved customer support.
Skyscanner - Internet - Large
Brandwatch helped Skyscanner track indirect brand mentions on social media. The team used social listening to find customer feedback, product... ideas, and support needs. Brandwatch's sentiment tracking guided Skyscanner's messaging during the pandemic. Automated alerts in Slack saved time and improved cross-team collaboration. Skyscanner gained better brand perception insights and improved customer support.
Skyscanner - Internet - Large
Brandwatch helped Skyscanner track indirect brand mentions on social media. The team used social listening to find customer feedback, product... ideas, and support needs. Brandwatch's sentiment tracking guided Skyscanner's messaging during the pandemic. Automated alerts in Slack saved time and improved cross-team collaboration. Skyscanner gained better brand perception insights and improved customer support.
G2A - Internet - Medium
Emplifi helped G2A, a global online marketplace, manage social media and customer support in one place. Before Emplifi, G2A struggled... with slow response times and lost messages. The platform let teams label, assign, and track customer inquiries easily. G2A automated support tasks and used analytics to improve content and campaigns. Collaboration improved, response times dropped, and customer satisfaction rose.
Uber - Internet - Very Large
Uber used Sprinklr to speed up first response time by 33%. The company reduced average case handling time by 89... seconds. Uber improved its SLA for answered cases by 8%. Sprinklr helped Uber manage global customer service across social media. Uber's teams now handle more customer requests faster and with better quality.
Uber - Internet - Very Large
Uber used Sprinklr to speed up first response time by 33%. The company reduced average case handling time by 89... seconds. Uber improved its SLA for answered cases by 8%. Sprinklr helped Uber manage global customer service across social media. Uber's teams now handle more customer requests faster and with better quality.
Uber - Internet - Very Large
Uber used Sprinklr to speed up first response time by 33%. The company reduced average case handling time by 89... seconds. Uber improved its SLA for answered cases by 8%. Sprinklr helped Uber manage global customer service across social media. Uber's teams now handle more customer requests faster and with better quality.
Priceline - Internet - Large
Priceline uses Verint Workforce Engagement and Experience Management to improve customer experience. The platform helps Priceline schedule staff efficiently and... reduce downtime. Priceline gains valuable data insights to drive action across the company. The solution enables superior customer service at a lower cost. Verint supports Priceline’s strategy and vision with a unified cloud platform.
Picsart - Internet - Large
Meltwater Influencer Marketing helped Picsart streamline influencer discovery and campaign management. Before, the team manually searched for influencers, which slowed... growth. With Meltwater, they used analytics to find and vet authentic partners. The platform centralized communication and content review. In the Canvas Effects campaign, Picsart reached 3.6 million users and generated 2.9 million engagements. The campaign achieved an earned media value of $540,000.
Picsart - Internet - Large
Meltwater Influencer Marketing helped Picsart streamline influencer discovery and campaign management. Before, the team manually searched for influencers, which slowed... growth. With Meltwater, they used analytics to find and vet authentic partners. The platform centralized communication and content review. In the Canvas Effects campaign, Picsart reached 3.6 million users and generated 2.9 million engagements. The campaign achieved an earned media value of $540,000.
Picsart - Internet - Large
Meltwater Influencer Marketing helped Picsart streamline influencer discovery and campaign management. Before, the team manually searched for influencers, which slowed... growth. With Meltwater, they used analytics to find and vet authentic partners. The platform centralized communication and content review. In the Canvas Effects campaign, Picsart reached 3.6 million users and generated 2.9 million engagements. The campaign achieved an earned media value of $540,000.
Biz Stone - Internet - Small
SocialWall Pro powered the Imaginat10n project with Biz Stone, co-founder of Twitter. Millions of Twitter users submitted photos using #inspireBiz,... connecting a global audience. Biz Stone selected favorites in real time, sharing them instantly via the social wall. The tool enabled live curation and immediate sharing of user content. This drove high engagement and showcased the power of social media integration at events.
Lisuto - Internet - Medium
Lisuto used Zoho CRM to unify sales and customer service operations. The company replaced multiple platforms with Zoho's integrated tools,... improving workflow and data centralization. Zoho Desk helped Lisuto respond faster to customer inquiries and maintain consistent communication. Zoho Flow automated data integration, giving real-time insights for better decisions. Lisuto doubled its customer base each year, reaching over 1,000 clients by 2023 and winning Yahoo Japan's "Partner of the Year" award.
Rakuten Viber - Internet - Large
Planable helped Rakuten Viber streamline social media collaboration for its global teams. Before Planable, Viber's marketing teams struggled with scattered... workflows, email approvals, and content mistakes. With Planable, all teams now coordinate, review, and publish content in one place. This reduced errors, improved brand consistency, and saved time. Local teams can propose and target content, while global teams maintain oversight. Planable's platform brought peace of mind and efficiency to Viber's social media operations.