Internet: Case Studies, ROI & Implementation Examples

AppTweak helped 株式会社オミカレ improve their ASO strategy for their dating apps. Before using AppTweak, their team relied on guesswork for... keyword selection and saw limited results. With AppTweak, they could visualize keyword volumes and competitor data, making targeted improvements. The team reduced ASO time to one-third and improved internal communication. Their new data-driven approach helped their app grow quickly in a competitive market.
Show More..

marketgoo helped one. com fill a gap in SEO expertise for their web hosting customers. By adding marketgoo’s SEO tools...as add-ons, one.com created a new, steady revenue stream. Over six years, marketgoo became one of their best-selling partner products with low churn. Customers using marketgoo stayed longer and spent more. The partnership also enabled upsell and cross-sell opportunities, boosting customer lifetime value.
Show More..

Authoritas helped PriceMinister, a leading French eCommerce site, reverse a two-year decline in SEO visibility. The team used Authoritas to... analyze over 4.3 million keywords and identify content gaps. They created SEO-friendly landing pages at scale using automated processes. Within 2 months, PriceMinister saw a 41% increase in organic search visibility. After 6 months, organic visibility grew by over 50%.
Show More..

Linkio used its own SEO management software to build an authority site from scratch. Over 16 months, the team focused... on branding, high-quality content, and aggressive link building. They published only 10 articles but spent 80% of their effort on acquiring backlinks. Organic traffic became the main source of leads, and the site survived multiple Google algorithm updates. The case shows how consistent link building and content strategy can drive SEO growth for a new domain.
Show More..

Prerender. io helped LoveLove.pl solve a major React SEO problem. Their 800-page React SPA marketplace was invisible to Google before...launch. Prerender.io enabled instant and complete indexation, with 800+ pages indexed from day one. Social media link previews worked perfectly after implementation. The founder saw results within a week, with increased crawler activity and no need for a costly site rebuild.
Show More..

Textmetrics helped Werkspot / Instapro boost website traffic by 146%. The company used AI content quality control to rewrite content... and keep up with changing SEO rules. This led to a 68% increase in conversion rate. Content publishing speed tripled. Werkspot / Instapro now uses Textmetrics in France, the Netherlands, and Italy.
Show More..

Oncrawl helped RegionsJob improve its website by optimizing internal link structure. The team focused on promoting high-value pages to increase... organic visits. This led to a 79% increase in conversions and a reduction in bounce rate. Oncrawl's tools made it easier to manage complex site changes and avoid technical issues. The solution also improved reporting for the SEO team.
Show More..

Botify helped Bukalapak fix a major SEO problem. Bukalapak saw a drop in product page visibility, with crawled pages falling... from 60% to 40%. Botify's platform gave Bukalapak full visibility into crawlability and site performance. With Botify, Bukalapak reduced problematic pages from 30% to under 10%. This led to a 640% increase in active URLs and a 20% rise in unique keywords. Bukalapak now protects its organic search traffic and stays compliant.
Show More..

Botify helped Bukalapak fix a major SEO problem. Bukalapak saw a drop in product page visibility, with crawled pages falling... from 60% to 40%. Botify's platform gave Bukalapak full visibility into crawlability and site performance. With Botify, Bukalapak reduced problematic pages from 30% to under 10%. This led to a 640% increase in active URLs and a 20% rise in unique keywords. Bukalapak now protects its organic search traffic and stays compliant.
Show More..

1&1 used LinkResearchTools to remove manual penalties twice in a short time. The platform's diverse features, like link detox and... new link source identification, helped them improve their link profile. They gained valuable knowledge from the LRT community. 1&1 also used LRT for competitive analysis to replicate successful competitor strategies. The tool enabled them to secure links from competitor-linked sites.
Show More..

1&1 used LinkResearchTools to remove manual penalties twice in a short time. The platform's diverse features, like link detox and... new link source identification, helped them improve their link profile. They gained valuable knowledge from the LRT community. 1&1 also used LRT for competitive analysis to replicate successful competitor strategies. The tool enabled them to secure links from competitor-linked sites.
Show More..

Wall Street Oasis used Moz’s SEO tools to address stalled organic growth after Google Panda updates. They merged weaker forum... threads into stronger ones, improving site structure and user experience. A dedicated team optimized top landing pages by enhancing content length, subtitles, titles, images, and videos. These changes led to a 32% average boost in organic search traffic. Over half of the gain came from simple, low-investment updates.
Show More..

Wall Street Oasis used Moz’s SEO tools to address stalled organic growth after Google Panda updates. They merged weaker forum... threads into stronger ones, improving site structure and user experience. A dedicated team optimized top landing pages by enhancing content length, subtitles, titles, images, and videos. These changes led to a 32% average boost in organic search traffic. Over half of the gain came from simple, low-investment updates.
Show More..

Lumar's website optimization platform helps Ice Travel Group fix technical SEO issues quickly. The team uses Lumar to improve workflows... and address website problems fast. This leads to better site performance for their travel comparison brands. Lumar supports their technical SEO needs and helps keep their websites running smoothly.
Show More..

HeyReach used Clearscope to scale its content production from 4 to 14 articles per month without hiring more staff. Organic traffic grew... from 8.7K to 28.7K monthly visits. Referral traffic from AI and LLMs increased from 0 to 8K monthly visits. Blog-driven conversions rose from 0 to 10K annually. Clearscope helped HeyReach turn brand momentum into lasting organic visibility and business growth.
Show More..

Mamba used Asodesk to manage app reviews and boost their app ratings. The team cut review management time by 4x... using templates, filters, and keyword search. Mamba responded quickly to negative and featured reviews, helping to prevent rating drops. They informed users about bug fixes and encouraged updated reviews. As a result, their App Store rating reached 4.5 and Google Play rating hit 4.3.
Show More..

Goosechase uses Lyssna to run rapid prototype tests and gather user feedback. The team needed a fast way to validate... design ideas and keep product development moving. Lyssna offered quick setup, high-quality participant feedback, and strong customer support. Goosechase now tests Figma prototypes with targeted user segments and recruits their own users for deeper insights. Early testing with Lyssna helped them choose the best design for a new AI feature, improving launch adoption and speeding up iteration cycles.
Show More..

Trustpilot used Attest to survey nearly 15,000 consumers in eight countries. They wanted to learn what drives consumer trust beyond... price and product. The research found that how businesses treat employees is the top factor for trust. Trustpilot used these insights to create a Brand Integrity Report for marketers. The project helped Trustpilot shape its marketing and support conscious consumerism.
Show More..

Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Show More..

Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Show More..

Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Show More..

X (formerly Twitter) partnered with DataEQ to study Saudi Arabian cultural trends. They analyzed 82.2 million posts from August 2019... to August 2021 using Arabic keywords. DataEQ’s Arabic Crowd applied sentiment and classification tags for deeper insights. The research focused on themes like identity, tech, and wellbeing. X gained a better understanding of Saudi online conversations and cultural shifts.
Show More..

Outbrain used Opinion Stage personality quizzes to replace traditional surveys for brand lift research. The quizzes measured brand recall, consideration,... and attributes, making campaign evaluation more engaging. Outbrain saw a 23% lift in brand associations for a major auto manufacturer. Participation rates reached 70%, with 81% completion. This approach lowered costs and improved data quality for global campaigns.
Show More..

HomeSwapper used SightMill to track customer satisfaction with Net Promoter Score surveys. Over 5,000 surveys are sent monthly, achieving a... 7% response rate, much higher than previous feedback methods. The NPS benchmark is 10.4, helping HomeSwapper measure the impact of service improvements. Feedback from users guides two improvement streams: user engagement and new features. SightMill NPS transformed how HomeSwapper approaches product development and customer satisfaction.
Show More..

Workwise uses Survicate to collect user feedback and improve its job platform. The product team deploys in-product and email surveys... to gather insights from job seekers and employers. Survicate's GDPR compliance and unlimited team seats make it easy for multiple teams to use. Workwise tracks feature adoption and user satisfaction, including NPS, to guide product development. The company sees high survey response rates and shares feedback across teams for better decision-making.
Show More..

Prodsight helped Brand24 analyze 100% of their Intercom support tickets. The product team used Prodsight to spot and prioritize customer... issues quickly. They connected Intercom to Prodsight and saw results in 24 hours. Weekly email alerts kept the team updated on trending topics. Brand24 now uses customer feedback to guide their product roadmap. The team reduced incoming support inquiries by addressing key issues.
Show More..

RIPE NCC used Zonka Feedback to improve member support. They integrated Zonka Feedback with Zendesk, linking feedback to support tickets.... This let them respond to member concerns in real time. They set up 20 custom surveys to track NPS, CSAT, and CES. After switching from Typeform, they achieved an 8.5 CSAT and a 90+ NPS. The team could now act quickly on negative feedback and keep member satisfaction high.
Show More..

Happydemics helped Tripadvisor prove the brand impact of its advertising campaigns across multiple channels. Tripadvisor used Happydemics' brand lift measurement... to show advertisers the value of their campaigns, not just impressions. In 18 months, Tripadvisor scaled from pilot studies to a full measurement infrastructure, deploying over 50 advertiser campaigns. Adoption of brand measurement grew by 109% year-over-year. Report production time dropped from over 3 days to less than 24 hours, enabling near real-time evaluation and faster renewals.
Show More..

Twitter UK used Alida’s platform to build an insight community called Twitter Insiders. During the COVID-19 pandemic, Twitter ran two... studies per week to understand user sentiment and guide brands on messaging. Fast insights helped Twitter’s account teams advise clients on communication strategies. The research improved client perceptions and contributed to advertising revenue over 12 weeks. Twitter positioned itself as a key resource for brands during uncertain times.
Show More..

Glassdoor uses Delighted NPS web surveys to collect feedback from a broader range of users. This helps them identify areas... for product improvement and measure the impact of changes on user satisfaction. They survey hundreds of thousands of users monthly, achieving a 2% response rate. Segmented feedback enables targeted messaging and feature updates. Delighted's Slack integration and dashboards help Glassdoor create a customer-centric culture and validate product decisions.
Show More..

Ahrefs used Canny to organize and track feature requests from over 1,000 customers. Before Canny, feedback was scattered across tools... like Intercom, Slack, and Google Sheets. Canny helped Ahrefs centralize feedback, prioritize requests, and set clear customer expectations. The product team now uses Canny to guide product development and communicate updates. Tim Soulo, CMO, says Canny made feedback management simple and effective.
Show More..

Fullcast helped Iterable fix unfair sales territories caused by manual spreadsheets. The old process led to errors and slow growth.... Fullcast gave Iterable an automated platform for territory planning. This let them design fair, balanced territories and automate account assignments. The rollout took just 60 days. Now, Iterable can double its sales team and scale faster with a data-driven GTM plan.
Show More..

Google used Pega Cloud and Pega Robotic Process Automation to automate key business workflows. The company reduced total processing time... for site access by 90%. Supplier portal interactions dropped by 75%. Repair times fell by 57%. Google integrated Pega with Google Cloud Platform, machine learning, and BigQuery. Over 100,000 transactions are processed yearly across 4,000 global sites.
Show More..

Front helped DealDash double their response speed for customer support. DealDash used Front’s shared inbox and AI features to improve... communication and workflow. The team now collaborates in real time and uses analytics to track key metrics like CSAT and response times. With Front, DealDash consistently exceeds a 90%+ CSAT and delivers more personalized service. The platform enables faster, data-driven decisions and seamless teamwork across departments.
Show More..

Zendesk helped Riley Cillian support over 500,000 daily users across five brands. The startup used Zendesk’s integration and localization tools... to centralize support for 50+ channels and 12 languages. Ticket replies within 24 hours rose from 80% to 93%. Unresolved tickets after a week dropped from 25% to 2%. Riley Cillian’s agents now work faster and deliver a better customer experience.
Show More..

Zendesk helped Riley Cillian support over 500,000 daily users across five brands. The startup used Zendesk’s integration and localization tools... to centralize support for 50+ channels and 12 languages. Ticket replies within 24 hours rose from 80% to 93%. Unresolved tickets after a week dropped from 25% to 2%. Riley Cillian’s agents now work faster and deliver a better customer experience.
Show More..

Unbounce helped Zola build and launch over 300 custom landing pages for targeted marketing. Zola used these pages to deliver... specific messages to different audience segments. This approach improved conversion rates from paid Google and Facebook ads by 5% to 20%. The marketing team could quickly test and optimize landing pages without developer help. Zola applied these learnings to their homepage for even better results.
Show More..

Pipedrive's affiliate management team used Pipedrive's automation and integration features to cut manual tasks by 80%. The team doubled monthly... processed requests from 40 to 80–90. Integrating with PartnerStack and using Campaigns streamlined workflows and improved communication. All partner data is now managed in one place. The team can focus on strategic work and handle more requests efficiently.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

TARS helped BabyChakra increase their service provider listing conversions by 3x. BabyChakra struggled with a manual, low-conversion process for onboarding... businesses. TARS replaced their forms and follow-ups with a chat-based UI. The new chat interface made it easier for businesses, especially mobile users, to submit listings. This reduced operational effort and improved the user experience for both BabyChakra and its partners.
Show More..

ActiveCampaign helped Soundsnap increase monthly email revenue by 300%. The team used predictive sending and behavioral targeting to boost open... rates by 20%. With marketing automation, Soundsnap personalized emails for over 1.8 million users. Segmentation and surveys improved customer experience. The solution enabled a small team to reach a global audience with relevant content.
Show More..

PushEngage helped Saleduck boost open rates by 400% compared to email. Saleduck used push notifications to drive 2% of total... site traffic and 3% of total revenue. Automated campaigns, including browse abandonment, achieved click rates of 7–11%. PushEngage enabled Saleduck to engage users instantly and manage multiple regions from one account. The platform's pricing was more affordable than competitors, making it easy for Saleduck to scale.
Show More..

Athlete Network used emfluence Digital Marketing for an SEO campaign. The goal was to boost organic traffic by 20%. emfluence... updated technical files, improved URL structure, optimized images, and refreshed metadata. Athlete Network saw a 21% increase in organic traffic. Blog traffic rose by 194%. Google Page 1 keyword rankings jumped by 234%.
Show More..

WebEngage helped Snapp! boost app reinstalls by 44.62%. Snapp! used event-based automation and dynamic segmentation to send targeted messages. The... team ran real-time surveys and nudged users to complete actions like booking rides or reinstalling the app. This approach increased app engagement and retention. Snapp! now delivers hyper-personalized campaigns at scale.
Show More..

MasterClass used Sendoso to boost B2B sales with creative, themed corporate gifts. The team sent gifts tied to specific courses,... like tennis balls for the Serena Williams class, using the Sendoso Amazon integration. This approach led to 87% of opportunities influenced in the pipeline and a 40% higher win rate. Nearly 70% of customers who received a gift interacted with a MasterClass account executive. The gifting strategy increased meeting attendance and brand excitement.
Show More..

Joom used Adikteev to scale retargeting campaigns 4x in 29 countries. The team used dynamic segmentation and creative optimization to... target users. Joom exceeded their ROAS targets while expanding globally. Legacy users became a key growth driver. Adikteev's approach helped Joom reach growth goals repeatedly.
Show More..

Mangools used Positive User to replace separate tools for CRM, email, and chat. They unified all customer data and automated... user onboarding in one platform. This change simplified their onboarding process from many campaigns to just one. Mangools reduced platform costs and gained more features. They improved trial-to-paid conversion with better onboarding.
Show More..

Altcraft Platform helped Uzum cut push notification opt-out rates by 23%. Uzum automated regular campaigns, saving over 20 working hours... per week. The time to market for ad-hoc campaigns dropped by three times. Message open rates increased 2.3-fold with better segmentation. Uzum now delivers more relevant, personalized communications to over 10 million users monthly.
Show More..

Iterable helped Nextdoor send 1. 3 billion emails with a 99.9% deliverability rate. The team cut manual campaign setup time...by up to 75%. They re-engaged over 26 million lapsed users and tripled conversions in lifecycle campaigns. Automation increased from 20% to 70%, supporting global expansion and compliance. Nextdoor won awards for best data activation and marketing innovation.
Show More..

Bloomreach helped Swiss Marketplace Group (SMG) replace four legacy marketing platforms and unify 17 brands under one personalization platform. SMG faced fragmented... tools, siloed data, and high martech costs. With Bloomreach, SMG gained a single customer view, faster campaign execution, and consistent data-driven marketing. Teams now collaborate better and run smarter campaigns at scale. SMG reduced cost per lead and eliminated operational complexity.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Yenibiris. com used RADAAR to improve its social media management. The team saved 80% of their time by automating content...scheduling and publishing. They used features like the Special Days Calendar and Best Time to Post to boost engagement. The Social Media Inbox helped them manage all messages in one place. Quick Replies and translation tools made responding faster and easier. RADAAR's task manager improved teamwork and reduced errors.
Show More..

Bickster used Billo to create targeted video ads and user-generated content for its app portfolio. The company wanted to lower... cost per install and cost per acquisition while increasing ad engagement. Billo helped Bickster drop CPI by 500% and achieve 2.5x lower CPA. Facebook ad spend increased 6x with Billo videos. Bickster plans to keep using Billo to boost app visibility and downloads.
Show More..

Garden Savvy used OpenMoves to launch and grow their online garden supplies directory. OpenMoves built an SEO-friendly site, created optimized... content, and ran targeted email campaigns. They focused on technical SEO, link building, and on-page optimizations. Organic search visits grew by 198% year-over-year. The conversion rate increased from 17% to 37%.
Show More..

Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Show More..

X (formerly Twitter) partnered with DataEQ to study Saudi Arabian cultural trends. They analyzed 82.2 million posts from August 2019... to August 2021 using Arabic keywords. DataEQ’s Arabic Crowd applied sentiment and classification tags for deeper insights. The research focused on themes like identity, tech, and wellbeing. X gained a better understanding of Saudi online conversations and cultural shifts.
Show More..

SaasBuddy uses Missinglettr to automate social media posts and reshare blog content. They leverage the Drip Campaign and Curate features... to save time and boost content reach. With 25 posts in the Curate library, SaasBuddy received 415 shares and over 800 clicks. An additional 715 posts are queued for future sharing. Missinglettr helps SaasBuddy connect with new readers and grow their audience.
Show More..

Uber used Sprinklr to cut response time by 33%. The average case handling time dropped by 1 minute and 29... seconds. Uber improved its SLA compliance by 8%. Sprinklr's unified platform helped Uber manage customer service across many social channels. Over 1,000 agents now use Sprinklr Service to support millions of customers worldwide. Uber saved more than 4,000 agent hours since launch.
Show More..

Uber used Sprinklr to cut response time by 33%. The average case handling time dropped by 1 minute and 29... seconds. Uber improved its SLA compliance by 8%. Sprinklr's unified platform helped Uber manage customer service across many social channels. Over 1,000 agents now use Sprinklr Service to support millions of customers worldwide. Uber saved more than 4,000 agent hours since launch.
Show More..

Uber used Sprinklr to cut response time by 33%. The average case handling time dropped by 1 minute and 29... seconds. Uber improved its SLA compliance by 8%. Sprinklr's unified platform helped Uber manage customer service across many social channels. Over 1,000 agents now use Sprinklr Service to support millions of customers worldwide. Uber saved more than 4,000 agent hours since launch.
Show More..

Planable helped Rakuten Viber streamline social media collaboration for its global teams. Before Planable, Viber's marketing teams struggled with scattered... workflows, email approvals, and content mistakes. With Planable, all teams now coordinate, review, and publish content in one place. This reduced errors, improved brand consistency, and saved time. Local teams can propose and target content, while global teams maintain oversight. Planable's platform brought peace of mind and efficiency to Viber's social media operations.
Show More..

Flippa used RecurPost to automate their social media posting. Before, they spent too much time on manual scheduling. With RecurPost,... they set up recurring posts for important updates. This saved time and boosted engagement with their online community. The marketing team could now focus on creative work and strategy. Flippa saw a clear rise in audience interaction after switching to RecurPost.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Pepper Content helped RVshare scale content creation across the United States. RVshare faced challenges with content quality, consistency, and localization... for its peer-to-peer RV rental platform. Pepper Content delivered a custom AI and human-powered solution, producing 250 new pages monthly and supporting with a team of 50 writers and editors. Over two years, Pepper Content created more than 10,000 pages, boosting RVshare’s SEO and user engagement. This partnership improved search rankings and addressed user needs at every stage of the buyer journey.
Show More..

Anibis used Besedo’s AI moderation to automate 94% of listing reviews with 99. 8% accuracy. Before, only 10% of listings...were checked manually. Now, 100% of listings are moderated before going live. Fraudulent listings blocked upfront rose from 15% to 85%. The solution scaled with Anibis’s growth, improving safety and trust for over 11 million monthly visitors.
Show More..

Bynder's digital asset management platform helped THG centralize over 40,000 resources and streamline workflows for more than 1,000 users. THG faced challenges... with scattered teams and disconnected systems, leading to inefficiencies and lost files. Bynder enabled instant access to assets, reduced manual work, and improved brand consistency. Integration with THG's product information management system accelerated time to market and boosted productivity.
Show More..

Olist used Taboola to boost B2B registrations during the pandemic. The campaign targeted small and medium businesses, aiming to increase... new users and lower acquisition costs. Olist saw 2X more conversions and a 35% drop in cost per registration. Monthly sign-ups grew by 50%. Taboola helped Olist reach more potential customers and diversify traffic sources.
Show More..

Monster needed to train its global sales team in multiple languages. Machine translation tools failed to deliver the accuracy needed... for sales training. Monster chose nDash for freelance translation and localization services. nDash provided fast, accurate translations in French, Italian, and German. Sales teams completed training faster and became more effective in outreach. Monster praised nDash for responsive service and high-quality content.
Show More..

Outbrain used Opinion Stage personality quizzes to replace traditional surveys for brand lift research. The quizzes measured brand recall, consideration,... and attributes, making campaign evaluation more engaging. Outbrain saw a 23% lift in brand associations for a major auto manufacturer. Participation rates reached 70%, with 81% completion. This approach lowered costs and improved data quality for global campaigns.
Show More..

Textmetrics helped Werkspot / Instapro boost website traffic by 146%. The company used AI content quality control to rewrite content... and keep up with changing SEO rules. This led to a 68% increase in conversion rate. Content publishing speed tripled. Werkspot / Instapro now uses Textmetrics in France, the Netherlands, and Italy.
Show More..

PathFactory helped Bazaarvoice, a social commerce SaaS company, align sales, marketing, and customer success teams around revenue goals. The company faced... challenges with team alignment before hiring a new Senior Manager, Global ABM. By implementing an ABM strategy and using content intelligence data, Bazaarvoice empowered sales reps with account-specific insights. This approach led to a 129% increase in pipeline growth. The case highlights the impact of content intelligence on ABM success.
Show More..

eBay used 3D Issue's Hub to boost employee engagement during its 20th anniversary and PayPal separation. The platform let 15,000... employees across 30 countries submit event content via email and social media. Admins reviewed and approved posts before publishing to a secure, internal noticeboard. eBay now uses these content hubs as a permanent part of its internal communications. The solution enabled easy content management and employee-driven updates without extra training.
Show More..

WordPress. com wanted to help people find answers to website questions on YouTube. Skyword worked with copywriters and animators to...make a 30-episode video series. Each video is one minute long and explains a website topic simply. The top video, "How to Pick the Right Website Host," got over 50,000 organic views. The best videos are now being translated into four languages for global reach.
Show More..

Facebook switched to BL. INK to solve a major broken link problem. BL.INK's 24/7 link monitoring caught and fixed broken...short links. The platform integrated with Khoros for better engagement tracking. Facebook gained dynamic link creation and improved accessibility with single sign-on. The solution helped prevent future link issues and made link management easier.
Show More..

Figma helped Mercado Libre scale design for 100 million buyers across Latin America. The UX team tripled in size over... ten years, increasing complexity. Figma's real-time collaboration and flexible structure enabled teams to work autonomously while staying aligned. The Andes design system, migrated to Figma, unified design across business units. Over 5,300 FigJam files were created in one quarter, showing deep adoption. Figma and FigJam improved cross-team collaboration and sped up product delivery.
Show More..

Localize helped Ukraine Siren Alerts (UASA) deliver life-saving notifications in 13 languages. UASA used Localize to translate alerts quickly for... people in conflict zones. This made alerts accessible to non-native speakers and increased returning user rates. UASA attracted more volunteers and secured new partnerships. Localize reduced the UASA team’s workload so they could focus on public safety.
Show More..

Smartling helped Trustpilot's small localization team support 22 locales without hiring more staff. Trustpilot used Smartling to automate workflows, integrate... with Salesforce, and consolidate 140 translation databases into 10. Manual file uploads dropped by nearly 100%. Translation memory leverage hit 40%, cutting redundant work. Teams now publish content faster and with more consistency across departments.
Show More..

Vidalytics used its Compare View feature to run an A/B split test on two video landing pages. Both videos had... the same script and offer timing, but one featured a model on camera and a higher production value. Surprisingly, the original video with simpler visuals kept 68% audience engagement at 0:35, while the new version dropped to 49%. The test revealed that higher production did not increase engagement. Using Vidalytics, the team quickly identified the issue and saved ad spend by stopping the underperforming video early.
Show More..

Waze used Transifex to manage translations in 58 languages. They coordinated about 350 volunteer translators and professional linguists. Waze needed... to translate their app, website, emails, and more. Transifex enabled a continuous localization workflow and streamlined communication. Waze now quickly updates content for users worldwide.
Show More..

MadCap Flare helped cleverbridge build a modern HTML5 Help website. The new site replaced hard-to-search PDFs with responsive, searchable online... content. cleverbridge used single-source publishing to deliver custom content for different user groups. The team reduced documentation update time and improved user experience with top navigation and search filters. User testing led to design tweaks that made the site easier to use for clients and employees.
Show More..

MadCap Flare helped cleverbridge build a modern HTML5 Help website. The new site replaced hard-to-search PDFs with responsive, searchable online... content. cleverbridge used single-source publishing to deliver custom content for different user groups. The team reduced documentation update time and improved user experience with top navigation and search filters. User testing led to design tweaks that made the site easier to use for clients and employees.
Show More..

MadCap Flare helped cleverbridge build a modern HTML5 Help website. The new site replaced hard-to-search PDFs with responsive, searchable online... content. cleverbridge used single-source publishing to deliver custom content for different user groups. The team reduced documentation update time and improved user experience with top navigation and search filters. User testing led to design tweaks that made the site easier to use for clients and employees.
Show More..

Varnish Enterprise helped IndiaMART speed up search suggestions for users. The platform used Varnish to cache responses, cutting API latency... and boosting conversion rates for search queries. Varnish also worked as a load balancer, making the system more reliable. The caching feature reduced backend traffic and improved search traceability. IndiaMART saw faster user experiences and higher conversions with Varnish Enterprise.
Show More..

Varnish Enterprise helped IndiaMART speed up search suggestions for users. The platform used Varnish to cache responses, cutting API latency... and boosting conversion rates for search queries. Varnish also worked as a load balancer, making the system more reliable. The caching feature reduced backend traffic and improved search traceability. IndiaMART saw faster user experiences and higher conversions with Varnish Enterprise.
Show More..

AppTweak helped 株式会社オミカレ improve their ASO strategy for their dating apps. Before using AppTweak, their team relied on guesswork for... keyword selection and saw limited results. With AppTweak, they could visualize keyword volumes and competitor data, making targeted improvements. The team reduced ASO time to one-third and improved internal communication. Their new data-driven approach helped their app grow quickly in a competitive market.
Show More..

PushEngage helped Saleduck boost open rates by 400% compared to email. Saleduck used push notifications to drive 2% of total... site traffic and 3% of total revenue. Automated campaigns, including browse abandonment, achieved click rates of 7–11%. PushEngage enabled Saleduck to engage users instantly and manage multiple regions from one account. The platform's pricing was more affordable than competitors, making it easy for Saleduck to scale.
Show More..

CleverTap helped Streamago, a live video streaming app, boost user retention by 49% in the first 10 days after download. Streamago used geo-based... segmentation and multi-language push campaigns on days 1, 3, and 7 to target users in Italy, Romania, and other regions. These campaigns increased click-through rates by 11%. Users launched the app more often and stayed engaged for longer. Streamago switched from Mixpanel to CleverTap for better segmentation and hands-on support.
Show More..

CleverTap helped Streamago, a live video streaming app, boost user retention by 49% in the first 10 days after download. Streamago used geo-based... segmentation and multi-language push campaigns on days 1, 3, and 7 to target users in Italy, Romania, and other regions. These campaigns increased click-through rates by 11%. Users launched the app more often and stayed engaged for longer. Streamago switched from Mixpanel to CleverTap for better segmentation and hands-on support.
Show More..

Branch helped Boats Group boost mobile app conversions by 30%. Boats Group used Branch's smart banners, deep linking, and analytics... to move more users from mobile web to app. They ran A/B tests and targeted banners to increase installs. Monthly active users grew by 23%. Now, 60% of mobile leads come from the app. The Branch Dashboard made campaign tracking and troubleshooting easy for the team.
Show More..

Comscore MMX with Social Incremental helped Ranker measure its total digital audience. Ranker wanted to show advertisers the value of... its social reach. Using Comscore, Ranker saw a 4x increase in unique visitors, from 9.2 million to 37.4 million, when including social. Social channels drove 76% of the total audience, reaching 28.4 million unique visitors. In October 2023, Ranker reached 20% of all US internet users.
Show More..

Rappi used Infobip’s platform to send targeted SMS campaigns. They needed a fast, reliable way to reach customers and boost... loyalty. Infobip’s SMS and segmentation tools let Rappi send personalized messages based on customer data. One campaign sent 2,000 SMS coupons and got 150 orders in just one hour. Rappi saw more orders, higher sales, and better customer retention using Infobip.
Show More..

HoneyBee used Glide to build an AI-powered CRM for matchmakers. Before HoneyBee, matchmakers spent up to $900 a month on... multiple tools and lost 10 to 15 hours a week on admin work. The new platform lets matchmakers manage profiles, communicate securely, and collaborate in one place. Glide’s AI features help automate summaries and document handling. Matchmakers now save time, cut costs, and keep client data private. Over 50 agencies and 100 matchmakers joined in the first year.
Show More..

Mamba used Asodesk to manage app reviews and boost their app ratings. The team cut review management time by 4x... using templates, filters, and keyword search. Mamba responded quickly to negative and featured reviews, helping to prevent rating drops. They informed users about bug fixes and encouraged updated reviews. As a result, their App Store rating reached 4.5 and Google Play rating hit 4.3.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Hootsuite used Acquia DAM to organize and manage creative assets for global teams. Before, files were scattered and hard to... find, hurting brand consistency. With Acquia DAM, all content is in one place, making it easy for teams to access what they need. Over 14,000 downloads and 575,000 embedded plays happened in one year. Teams now spend less time searching and more time on creative work. Integration with Adobe and CMS tools improved workflow and brand management.
Show More..

Dropbox used the Apryse PDF SDK to add PDF editing mode to its web client. This let users edit PDFs... directly in Dropbox, without switching tools. The Apryse SDK gave Dropbox full control over the user interface and fast document rendering. Dropbox saw strong user engagement with the new editing features. The integration also enabled Dropbox to add Dropbox Sign for eSignatures. Responsive support from Apryse helped Dropbox deliver a seamless PDF editing experience.
Show More..

Dropbox used the Apryse PDF SDK to add PDF editing mode to its web client. This let users edit PDFs... directly in Dropbox, without switching tools. The Apryse SDK gave Dropbox full control over the user interface and fast document rendering. Dropbox saw strong user engagement with the new editing features. The integration also enabled Dropbox to add Dropbox Sign for eSignatures. Responsive support from Apryse helped Dropbox deliver a seamless PDF editing experience.
Show More..

Hygraph helped HolidayCheck launch a modular online travel magazine. Editors now publish articles in just 20 minutes using Hygraph’s component-based... CMS. This new workflow led to a 125% increase in magazine traffic. HolidayCheck produces about 100 articles per month. The platform also enabled new marketing channels, including Google Discover and Pinterest. Editors and developers both benefit from faster, more flexible content creation.
Show More..

Calendly used Pastel to collect feedback during a major website redesign. The team found Pastel easy to use, with no... training needed for stakeholders. Pastel made it simple for non-technical users to leave comments on live web pages. Hundreds of comments were gathered, improving the feedback process. Calendly now uses Pastel for ongoing website and marketing projects, benefiting from features like email notifications and Asana integration.
Show More..

Sanity helped Cloudflare quickly set up a content model and editing interface. Developers built modular page layouts and accessed data... in logical ways. Designers created interfaces with a content-first approach. Sanity and Gatsby’s built-in optimizations improved performance and accessibility. Cloudflare’s team found it easy to innovate and restructure their codebase using Sanity.
Show More..

MadCap Flare helped cleverbridge build a modern HTML5 Help website. The new site replaced hard-to-search PDFs with responsive, searchable online... content. cleverbridge used single-source publishing to deliver custom content for different user groups. The team reduced documentation update time and improved user experience with top navigation and search filters. User testing led to design tweaks that made the site easier to use for clients and employees.
Show More..

Wattpad used Zesty. io to relaunch their Creator Portal. The marketing team gained full control over site updates without needing...developers. In one month, pageviews increased by 63%, users by 58%, and sessions by 66%. Compared to the previous year, pageviews jumped 1,317%. The site achieved a perfect Google Lighthouse speed score of 100. Zesty.io's headless CMS made content management faster and easier for Wattpad.
Show More..

Boss as a Service (BaaS) used Memberful to launch a membership-based accountability platform. Founder Manasvini Krishna struggled with productivity after... leaving her law job and saw a need for real human accountability. BaaS grew rapidly after being featured on Hacker News, reaching 100,000 users and requiring a waitlist. Memberful enabled BaaS to process its first transactions and manage memberships easily. The team values privacy and plans to expand with new community features.
Show More..

Postmates used CARTO to optimize on-demand delivery in over 300 cities. The platform enabled 3 million deliveries a month and... helped customers save more than 11 million hours. Postmates' data-driven approach supported a fleet of 150,000 couriers and 25,000 merchant partners. Merchants on the platform grew 3.7x faster after joining. CARTO's location intelligence helped Postmates expand reach and improve efficiency in urban logistics.
Show More..

Meta used AnyLogic to optimize rack delivery workflows in new hyperscale data centers. They built a 3D agent-based model and... a discrete-event simulation to analyze and improve team allocation and process steps. Through optimization, throughput rose from 40% to 92% and process duration dropped from 3.7 to 2.2 days. Monte Carlo experiments showed a 40% chance of hitting 90% throughput. Meta eliminated bottlenecks and improved shift planning before construction began.
Show More..

Geckoboard helped PayByPhone unite its global customer support teams. Jodi Miller introduced Zendesk and Geckoboard dashboards to track key metrics... and boost collaboration. Slack and Confluence improved communication and knowledge sharing across regions. The team now handles 12,000 tickets monthly with just 10 agents. Their global CSAT score rose from 65% to 80% after these changes.
Show More..

InnerTrends helped Ring4 analyze how businesses and consumers signed up and used their app. The team found a key drop-off... point in the onboarding process. They redesigned the sign-up and verification steps to make onboarding smoother. This led to a 5x increase in new user sign-ups. Ring4 also gained clear growth metrics and better insight into their paid advertising performance.
Show More..

Webflow used Cube Cloud to unify internal and external analytics. The company needed a scalable way to provide consistent data... access for both engineering and non-engineering teams. Cube Cloud enabled real-time dashboards and improved query speed, achieving a p95 of 220 milliseconds. Webflow integrated Cube Cloud with ClickHouse, streamlining version control and collaboration. The solution helped Webflow deliver faster analytics and consistent data experiences for users.
Show More..

Baremetrics helped Smart Passive Income (SPI) recover over $8,300 in failed payments for its SPI Pro membership community in just 12 months. SPI used Baremetrics... to unify subscription analytics and make better business decisions. The Recover tool automated dunning, helping SPI regain lost revenue from expired cards and payment issues. SPI switched from monthly to quarterly billing after analyzing retention data in Baremetrics. The team now has more control and insight into their subscription business.
Show More..

Sigma helped Whatnot grow revenue by 6X and order volume by 10X. The platform enabled 2.5X more efficiency for the... analytics team. Whatnot used Sigma to manage complex data, improve dashboards, and streamline operations. Real-time insights and integrations with Snowflake and dbt supported rapid business growth. Sigma's features made it easy for teams to collaborate and share data securely.
Show More..

Databox helped Raisely, a mission-driven SaaS company, centralize and visualize complex metrics like MRR and churn. The team replaced manual... dashboards with Databox, integrating data from multiple sources for real-time insights. By connecting Databox to Slack, Raisely improved transparency and team communication. They now track 90% more metrics and saw an 80% improvement in KPI management. Data is now accessible to the whole team, supporting better decisions and growth.
Show More..

GoodData helped Seznam. cz unify scattered data and scale analytics across departments. Seznam.cz now uses 88 custom dashboards and has...1,800 active users. The solution supports business reporting, HR analytics, direct mailing, and partner reporting. GoodData’s drag-and-drop UI made onboarding fast and easy. Seznam.cz saved time and costs by integrating analytics company-wide.
Show More..

Smartlook helped Elitedate fix a 10% drop in registration completions after a redesign. Using session recordings, Elitedate found the problem... in 30 minutes and improved the registration process. Completion rates rose from 55% to 63%, then up another 4% after mobile changes. Marketing costs dropped by 12%. Smartlook also helps Elitedate spot design issues and improve user experience faster.
Show More..

Unbounce helped Zola build and launch over 300 custom landing pages for targeted marketing. Zola used these pages to deliver... specific messages to different audience segments. This approach improved conversion rates from paid Google and Facebook ads by 5% to 20%. The marketing team could quickly test and optimize landing pages without developer help. Zola applied these learnings to their homepage for even better results.
Show More..

Heap helped PocketSuite cut paid user churn by 30%. Before Heap, the team struggled to track user behavior and wasted... time on analytics setup. Heap’s autocapture and virtual events let them quickly form hypotheses and track new events. The team now segments users and improves onboarding based on real data. Faster development cycles and better user activation followed.
Show More..

LiveSession helped RocketLink increase paid subscriptions by over 40%. The team used session recordings to quickly find and fix bugs,... improve onboarding, and reduce churn by 40%. They also saw a 110% increase in sign-ups after improving the user experience. LiveSession made it easy to spot issues like invalid pixel IDs and onboarding checklist errors. RocketLink now better understands user behavior and customer journeys.
Show More..

Webtrends Optimize helped redspottedhanky. com increase sales by over £1 million through A/B and multivariate testing of their search widget...and call-to-action buttons. The solution simplified the booking process, reducing clicks and distractions. Booking confirmations rose by 5.76%, and open-return bookings increased by 10.24%. More than 12,500 extra visitors reached the Journey Details page each quarter. The number of customers entering railcard details grew by 57.46%.
Show More..

Proof used its own Experiences platform to personalize website content for visitors from different industries. By tailoring headlines, calls to... action, customer logos, and testimonials, Proof increased demo registrations by 54%. New trial signups rose by 32% after implementing industry-specific personalization. The team ran a 61-day A/B test to confirm these results. Visitors reported a more relevant and engaging experience.
Show More..

Bazaarvoice used Fullstory to cut review response time by 21%. The team needed to improve how fast they replied to... customer reviews after launching a new platform. Fullstory's behavioral data analytics helped them spot issues and find key accounts for migration. Teams met weekly to share insights and fix problems quickly. Three or more teams now use Fullstory to work together and improve the digital experience.
Show More..

Instacart uses Kameleoon to drive continuous innovation in its online grocery platform. The team leverages Kameleoon's experimentation tools to accelerate... testing and ideation. Integrating Mixpanel with Kameleoon enables real-time insights and cohort-based experiments. This approach helps Instacart optimize user experience and stay ahead in the competitive grocery delivery market. The focus is on rapid iteration and data-driven decision making.
Show More..

LinkedIn faced new challenges as it grew, making customer education more complex. The team combined Skilljar, Customer Success, and Customer... Communities to create a unified approach. This new system made learning easier and more fun for customers. Gainsight helped LinkedIn deliver value at scale. The solution supports ongoing customer learning and engagement.
Show More..

Garden Savvy used OpenMoves to launch and grow their online garden supplies directory. OpenMoves built an SEO-friendly site, created optimized... content, and ran targeted email campaigns. They focused on technical SEO, link building, and on-page optimizations. Organic search visits grew by 198% year-over-year. The conversion rate increased from 17% to 37%.
Show More..

ActiveCampaign helped Soundsnap increase monthly email revenue by 300%. The team used predictive sending and behavioral targeting to boost open... rates by 20%. With marketing automation, Soundsnap personalized emails for over 1.8 million users. Segmentation and surveys improved customer experience. The solution enabled a small team to reach a global audience with relevant content.
Show More..

Xtremepush helped Oddschecker improve engagement and campaign results. Oddschecker used to rely on multiple teams and providers for segmentation and... messaging. With Xtremepush, they managed all communications in one place. This made workflows easier and saved time. During Cheltenham 2023, Oddschecker saw a 20% rise in active users and an 18% increase in bettors by sending fewer, more relevant push messages.
Show More..

Plann used Vero to improve their email marketing and campaign analytics. The small Sydney-based team needed better data visibility and... automation to support rapid growth. Vero's integrations let Plann connect lead sources and segment users easily. The marketing team could launch onboarding and product campaigns without engineering help. Plann saw open rates reach 32.1% and could quickly test and resend emails, boosting engagement. Vero gave Plann confidence in their messaging and helped them scale their user communications.
Show More..

Zapier used Litmus to improve their email creation and testing workflow. Their small email team needed help managing a high... volume of emails. Litmus gave the team a step-by-step process to catch errors before sending. Now, even non-experts can build and send high-quality, error-free emails. The team scaled their email program and reduced mistakes across the marketing organization.
Show More..

Knak helped Amazon Marketplace cut email template rebranding from a week to half a day. The marketing team now builds... emails in 14 minutes or less. Their same-day deployment rate reached 53%. Knak’s no-code platform let the team work without developers or extra staff. Amazon Marketplace now ships over three campaigns daily. They are building an AI roadmap with Knak at the center.
Show More..

Railsware helped Calendly grow from idea to a $3 billion company. Using Railsware's Inception process, Calendly avoided costly mistakes and... refined its product vision. The team delivered the first working version and continued to develop new features based on user feedback. Calendly now integrates with Google, Outlook, Salesforce, and more. The platform saves users 2–3 minutes per appointment and automates scheduling workflows.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Sentry helps Uscreen, a leading VOD platform, monitor and fix errors fast. Uscreen uses Sentry to catch issues before they... impact video creators and their audiences. Sentry enabled Uscreen to quickly resolve a broken GIF service, avoiding a week-long drop in viewer conversions. The platform also saves Uscreen's support team time, letting them focus on customer success. Sentry's integrations with Slack and Jira streamline error triage for Uscreen's 25-person engineering team.
Show More..

LM Group used Zeplin to implement Atomic Design principles in their design system. Before Zeplin, creating documentation for developers was... slow and frustrating. With Zeplin, the team saved significant time on asset delivery and redlining. Zeplin became the main bridge between designers and developers, improving collaboration and consistency. The team now spends more time on user testing and exploration.
Show More..

Truckstop. com used Glance to help service agents see what customers see on their screens. This made it easier for...agents to solve problems fast. Average handle time for service calls dropped by 50%. Customer satisfaction scores went up. Trainers also used Glance to guide new users through the marketplace. The Glance and Salesforce integration let managers track results and improve support.
Show More..

Loops switched from Webflow to Framer to manage their website faster and more easily. They wanted to make updates quickly,... integrate with their tools, and speed up their workflow. Framer's CMS let them update content without developer help. Instant edits and live publishing improved productivity. Their blog, changelog, and template marketplace now run on Framer, making site management simple.
Show More..

Approveit helped Aviasales automate hiring approvals and laptop inventory management. Before, HR requests and laptop tracking were manual and confusing.... Now, teams submit hiring and laptop requests directly in Slack using ready-made forms. Approvals are multi-step and transparent, with clear responsibility. HR saves time, tracks deadlines, and keeps accurate records. Employees get what they need faster and onboarding is smoother.
Show More..

Storydoc helped WiseStamp boost their sales win rates. WiseStamp replaced static PDF sales decks with interactive, personalized presentations. They added... client names, logos, and custom pricing to each deck. Sales reps tracked who opened and shared the decks. Results included a 10% CTA conversion rate, 60% of decks read in full, and 50% shared internally. WiseStamp gained better engagement and control over their sales process.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Fullcast helped Iterable fix unfair sales territories caused by manual spreadsheets. The old process led to errors and slow growth.... Fullcast gave Iterable an automated platform for territory planning. This let them design fair, balanced territories and automate account assignments. The rollout took just 60 days. Now, Iterable can double its sales team and scale faster with a data-driven GTM plan.
Show More..

Webflow used Clari to improve sales and customer success collaboration. The team wanted better communication and more accurate forecasting. With... Clari, Webflow increased win rates by 19%. They also reduced revenue leak by using automated insights and better pipeline visibility. Clari helped Webflow run revenue like a process.
Show More..

Revenue. io helped Promenade’s sales team cut handoff note time from over 10 minutes to under one minute. Sales reps...now save up to 6 hours each month on admin work. The team uses standardized templates for every deal, improving consistency. Implementation managers get clear, objective notes, leading to fewer escalations. Sales reps can focus more on customers and less on paperwork.
Show More..

InsideSales helped Groupon boost closed contracts per rep each month. The Playbooks solution gave sales managers tools to enforce workflows... and track conversion rates. New reps ramped up faster and more consistently. Adoption of the technology was high, with reps quickly seeing value. Connections with decision makers improved, driving better sales outcomes.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Branch Metrics used WorkRamp to improve customer education. They built a consolidated LMS and learning architecture. The new system supports... modular training guides. Branch Metrics created learning centers of excellence with WorkRamp. This helped them deliver better training to customers. The solution supports global teams and large-scale mobile linking.
Show More..

Serpstat used AcademyOcean to launch an interactive online academy. In ten months, they generated 2,100 warm leads through educational content.... 5% of learners became paying customers without sales reps. The first course took five days to create and included nine lessons. Serpstat promoted the academy via email, social media, and their website.
Show More..

Samsara used Together to expand its Owl Connected Mentorship program. Over 1,000 employees joined, making up 25% of the workforce.... The program exceeded its participation goal by 30%. Employees reported high satisfaction, with mentees rating 3.97 out of 4 and mentors 3.92 out of 4. Together helped Samsara improve onboarding, engagement, and company culture through data-driven mentor matching.
Show More..

Facebook LATAM used Kahoot! to boost engagement in sales training for both co-located and virtual teams. Trainers faced challenges keeping... remote participants involved. Kahoot! made sessions interactive and fun, replacing manual, time-consuming gamification methods. Over 300 employees joined a Kahoot! game at a sales conference, creating high energy and participation. Other teams at Facebook LATAM adopted Kahoot! for training and events, citing positive feedback and improved learning.
Show More..

LinkedIn faced new challenges as it grew, making customer education more complex. The team combined Skilljar, Customer Success, and Customer... Communities to create a unified approach. This new system made learning easier and more fun for customers. Gainsight helped LinkedIn deliver value at scale. The solution supports ongoing customer learning and engagement.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Nextdoor used GWI’s consumer research to boost its ad sales. The team needed to show advertisers that Nextdoor’s audience is... highly engaged and ready to make decisions. They built an Insights Hub using GWI data to highlight unique audience behaviors and trends. This helped brands and agencies understand the value of advertising on Nextdoor. As a result, web page views increased by 197% year-on-year and the initiative was nominated for a marketing analytics award.
Show More..

Heap helped PocketSuite cut paid user churn by 30%. Before Heap, the team struggled to track user behavior and wasted... time on analytics setup. Heap’s autocapture and virtual events let them quickly form hypotheses and track new events. The team now segments users and improves onboarding based on real data. Faster development cycles and better user activation followed.
Show More..

XS4ALL switched from Adobe Omniture to Piwik PRO Analytics Suite to improve privacy, security, and data ownership. They needed GDPR... compliance and the ability to track users across devices without sharing data with third parties. Piwik PRO enabled them to combine online and offline data, optimize marketing spend, and reduce call center volume. The platform was easier to use, improved cooperation between teams, and provided high-touch support. XS4ALL gained full control over their analytics and enhanced customer satisfaction.
Show More..

LiveSession helped RocketLink increase paid subscriptions by over 40%. The team used session recordings to quickly find and fix bugs,... improve onboarding, and reduce churn by 40%. They also saw a 110% increase in sign-ups after improving the user experience. LiveSession made it easy to spot issues like invalid pixel IDs and onboarding checklist errors. RocketLink now better understands user behavior and customer journeys.
Show More..

KSC, Thailand’s first commercial ISP, needed better storage for VMware and cloud services. They chose Hitachi Adaptable Modular Storage 2100... for virtualization, which improved performance and reliability. Later, KSC adopted Hitachi Unified Storage 150 to support public cloud offerings for corporate clients. Hitachi Content Platform and Data Ingestor helped manage and archive corporate email. The new solutions reduced costs, improved backup speed, and enhanced data protection.
Show More..

Skype used Telesign Intelligence to stop robocalls and fraud. Nearly half of all inbound calls to Skype virtual numbers were... fraudulent before. Telesign helped Skype block one million unwanted calls per day. Abuse reports from Skype number owners dropped after using the solution. Customer satisfaction increased as a result. Skype users now get fewer spam calls and feel safer.
Show More..

Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Show More..

Amazon Business used BigMarker to unify its global webinar program. Teams replaced multiple tools with one platform, improving attendee experience... and data quality. Custom landing pages and Salesforce integration helped boost show-up rates to 72% during Q4 and kept annual averages above 50%. Regional teams now deliver localized content while keeping branding consistent. The unified system sped up lead follow-up and reduced production time.
Show More..

Zapier used Accelevents to host their first large virtual conference, ZapConnect. They needed seamless HubSpot integration, strong attendee engagement, and... reliable support. Accelevents enabled real-time registration syncing, chat-based networking, and detailed analytics. Zapier exceeded registration goals by 25.8% and saw event attendance rise by 422% over previous webinars. Attendees viewed 34% more sessions per person, and session ratings surpassed targets by 7%.
Show More..

Zapier used Accelevents to host their first large virtual conference, ZapConnect. They needed seamless HubSpot integration, strong attendee engagement, and... reliable support. Accelevents enabled real-time registration syncing, chat-based networking, and detailed analytics. Zapier exceeded registration goals by 25.8% and saw event attendance rise by 422% over previous webinars. Attendees viewed 34% more sessions per person, and session ratings surpassed targets by 7%.
Show More..

Goldcast helped Hootsuite grow organic traffic to its on-demand webinars by 150%. Hootsuite also saw a 38% increase in on-demand... webinar views. The switch from a legacy platform to Goldcast improved attendee experience and boosted attendance rates by 62%. Hootsuite used Goldcast's Content Lab to quickly repurpose webinars into blog posts, driving SEO growth. Interactive features like embedded surveys and live chat kept audiences engaged and returning for more events.
Show More..

UltraCart helped Speedwinds grow sales quickly after switching platforms. The company saw a substantial increase in sales within two months.... UltraCart's affiliate management, fraud protection, and multi-language support were key features. Speedwinds used UltraCart's API to connect with their CRM. The platform made it easy to manage multiple businesses and accounts.
Show More..

Swiftype improved search results for Instructables right after launch. The team gained control over the relevance algorithm and could fine-tune... search using project metadata. Swiftype detected misspellings and handled complex queries better than before. The same search engine now powers both the website and mobile apps. Analytics from Swiftype help Instructables plan new content based on user searches.
Show More..

Baremetrics helped Smart Passive Income (SPI) recover over $8,300 in failed payments for its SPI Pro membership community in just 12 months. SPI used Baremetrics... to unify subscription analytics and make better business decisions. The Recover tool automated dunning, helping SPI regain lost revenue from expired cards and payment issues. SPI switched from monthly to quarterly billing after analyzing retention data in Baremetrics. The team now has more control and insight into their subscription business.
Show More..

Lynham Networks used OneBill to automate customer sign-up and expand their wholesale network. They improved onboarding for retail service providers... and created a better digital customer experience. The solution enabled flexible pricing, dynamic discounting, and faster hardware provisioning. After implementation, Lynham Networks scaled their business quickly and reduced time-to-market with automated processes.
Show More..

HeyReach used Clearscope to scale its content production from 4 to 14 articles per month without hiring more staff. Organic traffic grew... from 8.7K to 28.7K monthly visits. Referral traffic from AI and LLMs increased from 0 to 8K monthly visits. Blog-driven conversions rose from 0 to 10K annually. Clearscope helped HeyReach turn brand momentum into lasting organic visibility and business growth.
Show More..

Zendesk helped Riley Cillian support over 500,000 daily users across five brands. The startup used Zendesk’s integration and localization tools... to centralize support for 50+ channels and 12 languages. Ticket replies within 24 hours rose from 80% to 93%. Unresolved tickets after a week dropped from 25% to 2%. Riley Cillian’s agents now work faster and deliver a better customer experience.
Show More..

Uber used Sprinklr to cut response time by 33%. The average case handling time dropped by 1 minute and 29... seconds. Uber improved its SLA compliance by 8%. Sprinklr's unified platform helped Uber manage customer service across many social channels. Over 1,000 agents now use Sprinklr Service to support millions of customers worldwide. Uber saved more than 4,000 agent hours since launch.
Show More..

Inline Manual helped LMC boost feature adoption in their Teamio recruitment software. LMC used Inline Manual to create in-app walkthroughs... and tooltips, guiding nearly 18,000 users. The solution allowed LMC to personalize onboarding and target new users for specific features. 77% of targeted users visited the Inbox feature, and 73% completed the walkthrough. LMC reduced developer workload, cut costs, and improved customer satisfaction.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Highspot helped X (Twitter) achieve a 90% adoption rate among 1,200 sales reps within weeks. Sales reps now find and... pitch content in just 30 seconds, saving time and boosting confidence. The platform's integration with Keynote, Salesforce, and Google Drive streamlined workflows and improved content organization. Marketing teams gained new insight into content ROI, while 56% of reps adopted buyer engagement features. Highspot's usability and analytics benefited sales, marketing, and legal teams across the company.
Show More..

Brazen used Enablix to cut onboarding time for new sales reps in half. Before Enablix, content was scattered and hard... to find, slowing down training. With a centralized content hub, reps could access guided lesson plans and customer-facing materials easily. 100% of account managers and over 80% of sales staff now use the platform weekly. Enablix also powers Brazen's virtual revenue kickoff events and provides analytics for a data-driven content strategy.
Show More..

Buffer used Zight to help its Customer Advocacy Team save 24 hours per week. The team used annotated images, screen... recordings, and GIFs to explain solutions and reduce miscommunication. This helped them close support tickets faster and increase customer happiness. Visual communication also reduced customer frustration and made support more personal. Buffer now delivers clearer answers and builds stronger customer relationships.
Show More..

Storydoc helped WiseStamp boost their sales win rates. WiseStamp replaced static PDF sales decks with interactive, personalized presentations. They added... client names, logos, and custom pricing to each deck. Sales reps tracked who opened and shared the decks. Results included a 10% CTA conversion rate, 60% of decks read in full, and 50% shared internally. WiseStamp gained better engagement and control over their sales process.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

eBay partnered with Fandom to boost its presence in the UK trading card market. Fandom created a custom content campaign,... including social media, video series, livestreams, and a branded destination for collectors. The campaign targeted trading card fans at London ComicCon and online. eBay aimed to drive awareness and build loyalty among collectors. The partnership delivered strong reach and engagement, exceeding expectations.
Show More..

NING helped DIY Drones grow a community of 34,000 members and 2 million monthly pageviews. The platform enabled collaboration among... over 100 developers, leading to the creation of the world’s first universal autopilot. DIY Drones became a launchpad for new businesses, including 3DRobotics, which raised $5 million and employs 50 people. NING’s social features allowed members to connect, share projects, and build aerospace technology together. The community’s success shows the power of online platforms for niche industries.
Show More..

Crowded helped Young Creators move from a Facebook Group to a full-featured online community. The new platform enabled user profiles,... a marketplace, and curated resources. Over 3200 members now use the platform, with 1200+ marketplace requests and 40,000 emails sent monthly. 45% of members started a business after joining. The community inspired policy change and new entrepreneurs.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Wfolio used Superchat to cut customer inquiry processing time from 24 hours to under 10 minutes. The agency serves photographers... who need fast, efficient support. Superchat's automations and templates helped Wfolio handle more requests with a small team. Team chat and API integrations improved internal collaboration and compliance. Wfolio now delivers quicker, more consistent customer service and plans to expand Superchat use.
Show More..

Front helped DealDash double their response speed for customer support. DealDash used Front’s shared inbox and AI features to improve... communication and workflow. The team now collaborates in real time and uses analytics to track key metrics like CSAT and response times. With Front, DealDash consistently exceeds a 90%+ CSAT and delivers more personalized service. The platform enables faster, data-driven decisions and seamless teamwork across departments.
Show More..

LinkedIn Learning used ChurnZero’s AI agents to move from reactive customer support to proactive customer success. The AI agents helped... identify at-risk customers early and triggered the right interventions at scale. Automation reduced manual work and allowed the team to focus on high-impact conversations. Predictive capabilities surfaced accounts needing immediate attention. The team now spends more time on strategy and relationships, driving recurring revenue.
Show More..

LinkedIn faced new challenges as it grew, making customer education more complex. The team combined Skilljar, Customer Success, and Customer... Communities to create a unified approach. This new system made learning easier and more fun for customers. Gainsight helped LinkedIn deliver value at scale. The solution supports ongoing customer learning and engagement.
Show More..

Google used Pega Cloud and Pega Robotic Process Automation to automate key business workflows. The company reduced total processing time... for site access by 90%. Supplier portal interactions dropped by 75%. Repair times fell by 57%. Google integrated Pega with Google Cloud Platform, machine learning, and BigQuery. Over 100,000 transactions are processed yearly across 4,000 global sites.
Show More..

Vinted used TheyDo and Journey AI to organize years of user research data. The team needed to improve their checkout... process and make research insights accessible. Journey AI helped them quickly map user journeys and highlight key pain points. This saved months of manual work and made insights visible to all teams. Vinted now uses these tools to support business expansion and focus on user experience.
Show More..

Polyuno built VideoSends, a browser-based video messaging platform. The challenge was to create a simple tool for recording and sharing... HD videos with features like collaboration, video requests, and a teleprompter. Polyuno delivered in-browser HD recording, team collaboration, branded domains, a request-a-video flow, a teleprompter, a cross-browser extension, and a desktop app. The result is a user-friendly platform that makes recording and sharing HD videos easy, with advanced features that set it apart from competitors. VideoSends praised the platform's ease of use and fast issue resolution.
Show More..

Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Show More..

Kipwise helped ZenMarket, a large e-commerce company, improve knowledge sharing for their remote customer support team. ZenMarket struggled with outdated... documentation and poor multilingual search in previous tools. Kipwise offered strong multilingual search, Slack integration, and permission controls. Managers saw fewer repeated questions and easier onboarding for new staff. Automatic content review reminders kept information up-to-date.
Show More..

VRBO used Bloomfire to centralize support documents and improve knowledge sharing. Before Bloomfire, support teams struggled to find information, slowing... onboarding and customer service. With Bloomfire, all materials are in one place, making it easy for specialists to find answers fast. Onboarding ramp-up time improved, and productivity increased. Executives now have clear reporting on knowledge usage and team accountability.
Show More..

Workana used Answerbase to handle a surge in support questions from its growing freelancer community. The platform helped Workana reduce... incoming inquiries by over 60%. This allowed them to maintain high-quality support without increasing costs. Answerbase enabled users to find answers quickly through self-help and community Q&A features. Workana improved customer engagement and support efficiency with Answerbase's solution.
Show More..

LinkedIn faced new challenges as it grew, making customer education more complex. The team combined Skilljar, Customer Success, and Customer... Communities to create a unified approach. This new system made learning easier and more fun for customers. Gainsight helped LinkedIn deliver value at scale. The solution supports ongoing customer learning and engagement.
Show More..