Team Collaboration Customer wins | Real Customer Results Across Industries 2026

Zoho CRM helped IDT and its subsidiary NRS unify sales, operations, and customer service for over 35,000 convenience stores. NRS replaced manual... spreadsheets and a failed Salesforce rollout with Zoho CRM, enabling automation, integrations, and streamlined workflows. The platform scaled from a few users to over 1,000, supporting rapid business growth and improved customer satisfaction. Integrations with telephony, shipping, and analytics tools further enhanced efficiency. Customer service, distributor management, and referral programs all run through Zoho CRM, driving better results across the business.
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Zoho CRM helped IDT and its subsidiary NRS unify sales, operations, and customer service for over 35,000 convenience stores. NRS replaced manual... spreadsheets and a failed Salesforce rollout with Zoho CRM, enabling automation, integrations, and streamlined workflows. The platform scaled from a few users to over 1,000, supporting rapid business growth and improved customer satisfaction. Integrations with telephony, shipping, and analytics tools further enhanced efficiency. Customer service, distributor management, and referral programs all run through Zoho CRM, driving better results across the business.
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Sociabble helped Scala boost website traffic by 30% in just weeks. Scala used Sociabble's employee advocacy platform to turn 150... employees into brand advocates. Gamification features encouraged content sharing and creation. The activity rate hit 94% after one month. Social media traffic to Scala's website rose by 90%.
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Microsoft Clarity helped Zobaze increase onboarding flow completion rates by 27%. Zobaze used Clarity’s session recordings and heatmaps to find... UI bugs and user confusion in their app. They fixed issues with language-specific UI and improved in-app guides. These changes led to higher customer satisfaction and more conversions. Clarity gave Zobaze real-time insights into user behavior across devices and regions.
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Microsoft Clarity helped Zobaze increase onboarding flow completion rates by 27%. Zobaze used Clarity’s session recordings and heatmaps to find... UI bugs and user confusion in their app. They fixed issues with language-specific UI and improved in-app guides. These changes led to higher customer satisfaction and more conversions. Clarity gave Zobaze real-time insights into user behavior across devices and regions.
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OrangeLoops redesigned Instagram's personalization features for users aged 25–34. The team used surveys and interviews to find gaps in user... control and content relevance. They identified four improvement areas: main screen setup, group management, ad settings, and content control. OrangeLoops created a central control hub, letting users prioritize formats, manage ads, filter content, and choose sharing groups. The new design aims to boost engagement and user satisfaction by giving users more control over their Instagram experience.
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SoftFluent helped ITS Ibelem migrate PushManager to . NET Core and microservices. The goal was to support Linux, boost scalability,...and reduce reliance on major vendors. SoftFluent's hybrid squad worked with ITS Ibelem's R&D team to deliver a new Linux version for Android devices. The project used .NET Core, Docker, and gRPC. ITS Ibelem gained new features and improved team skills.
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Perry Ellis International used Conceptboard to replace wasteful physical product boards with digital workspaces. Teams now import designs, gather feedback,... and present virtually, reducing paper and foam board waste. Tech Packages are shared with remote vendors online, eliminating costly shipping. 3D virtualization software enables digital fit sessions, cutting travel and sample waste. The result is faster revision cycles, lower costs, and a smaller carbon footprint.
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Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
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Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
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Flock helped The Vanca cut email use by 65%. The company saw a 40% boost in productivity. Teams now share... outfit designs and ideas in real time. Flock keeps everyone connected, from warehouses to offices. Design teams use Flock to store and review images. The Vanca ships products to market faster with Flock.
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Safari Sun used Vention to automate their manual hat picking process. They faced limited floor space and frequent picking errors.... With Vention's hardware and software, they built a custom 3-axis gantry in eight weeks. The team self-programmed the solution using Python, despite little experience. Results included fewer picking errors for 300+ SKUs, 10-minute training, and reallocation of 4 full-time employees.
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TimeCamp helped Mirador Analytics track billable and non-billable hours for client projects. The team struggled with a complex time tracker... that lost data offline and made timekeeping hard. With TimeCamp, project managers can now easily monitor hours, export custom reports, and sync meetings from Google Calendar. Data scientists use the timer feature to track work automatically. Mirador Analytics reports positive feedback, daily time savings, and no lost data.
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MirrorFly helped India’s top fitness app connect 2 million users and 100+ trainers. The app needed better chat, video, and... voice features for 50,000 concurrent users. MirrorFly’s SDKs enabled group and one-to-one chat, media sharing, and video calls for up to 8 people. Trainers now guide clients with nutrition and training plans in real time. The platform expanded to serve global clients and increased engagement by 10X.
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Teamwork. com helped Community Link Consulting replace spreadsheets and outdated tools. The Resource Scheduler and Workload Planner improved resource management...and forecasting. Time tracking and reporting features made billing and workload planning easier. Leadership gained real-time visibility into resource allocation. The team increased billable hours and reduced burnout with smarter planning.
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DailyBot helps AMORH automate daily check-ins and improve team communication. Before DailyBot, check-ins were inconsistent and team conversations were less... fluid. With DailyBot, AMORH created structured daily standups and wellness checks, boosting team well-being and engagement. The tool supports a culture of ownership and empathy, making work more dynamic and connected. AMORH now uses DailyBot as a core part of their process to support mental health and team visibility.
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ThoughtFarmer helped Corus Orthodontists connect 1,100 employees across 75 locations. Rapid growth made communication and culture hard. Corus chose ThoughtFarmer... for its easy customization and scalability. The intranet, named Coco, improved internal communication and reinforced company values. Employees now find information faster and feel more engaged. The mobile app and analytics tools help Corus understand and boost employee engagement.
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Mitel helped Van Mossel Group unify communications across 60 sites and 400 users. VMG replaced many old phone systems with... MiVoice Business and MiContact Center. Over 120 customer-facing staff now use a single platform for calls, messages, and reporting. Employees gained more flexibility for remote work with unified communications. The new system improved customer service and made it easier to add new users and sites as VMG grows.
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CentricMinds helped Kmart Australia & New Zealand connect over 55,000 team members across 450 stores with a new intranet called KiT. The challenge was... to improve how teams published and accessed operational content. CentricMinds delivered a document management system with drag-and-drop authoring, secure permissions, and fast search. Team members now use KiT as their main source for information and communication. The intranet made publishing easier, navigation simpler, and encouraged more participation across the business.
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Williams-Sonoma, Inc. used Salesforce Data Cloud, AI, and Marketing Cloud to personalize engagement for millions of customers across nine brands.... The company implemented Salesforce in just 7.5 months, much faster than the typical 12–18 months. This led to 21 million new email subscribers and thousands of employee hours saved each year. Teams now automate workflows, centralize data, and deliver targeted messages using AI and CRM tools. Williams-Sonoma, Inc. also improved B2B sales and customer support with integrated Salesforce solutions.
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Williams-Sonoma, Inc. used Salesforce Data Cloud, AI, and Marketing Cloud to personalize engagement for millions of customers across nine brands.... The company implemented Salesforce in just 7.5 months, much faster than the typical 12–18 months. This led to 21 million new email subscribers and thousands of employee hours saved each year. Teams now automate workflows, centralize data, and deliver targeted messages using AI and CRM tools. Williams-Sonoma, Inc. also improved B2B sales and customer support with integrated Salesforce solutions.
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Plant With Purpose used Jostle to replace Google Sites for document sharing and team communication. They needed a platform that... worked with Google Drive and helped build community as their team grew. Jostle's "The Shed" became their main hub for sharing files, news, and personal updates. Employees now find documents faster and connect more often. Weekly activities and leadership support boosted engagement and adoption.
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Wire helped Stiftung Dr. Georg Haar modernize communication while staying GDPR-compliant. The foundation needed a secure, easy-to-use tool for staff,... families, and partners. Wire enabled safe messaging, file sharing, and calls without using private phone numbers. Employees quickly adopted the app, and now all departments use it. The solution improved data protection, compliance, and digital skills across the organization.
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Groupsite helped the Child Welfare League of America support a national workgroup focused on Indian Child Welfare Act implementation. The workgroup needed... a secure platform for sharing documents and holding discussions. Groupsite provided document folders and discussion forums, replacing ineffective email and listservs. Members could quickly access training materials and best practices. This improved collaboration and resource sharing for child welfare professionals.
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Teamwire helped Zweckverband Bauhof TKS replace insecure private messengers with a GDPR-compliant communication platform. The organization needed secure, real-time messaging... for field teams, especially for winter service coordination. Teamwire enabled fast photo sharing, reliable alerts, and protected sensitive data on both work and private devices. The solution improved deployment planning, increased flexibility, and ensured all communications met strict public sector data protection standards.
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Hamilton County Communications Center used Intrado VIPER and Power 911 to improve their 911 call handling. They set up 20... fixed workstations and 15 more for backup and training. They also used laptops to manage 911 calls from anywhere, even outside the main center. The laptops helped with both daily work and live training. The director praised Intrado for great customer service and reliable technology.
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Sofa helped une métropole française launch a new eco-district with its meeting animation tool. The city used Sofa to create... project rooms, share architectural plans, and manage community interviews. Team members worked together in real time, presented budget details, and sent meeting summaries. Sofa made remote collaboration easier and meetings more productive. The solution supported document sharing, live editing, and video conferencing for the project team.
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tchop enabled War on the Rocks to launch a branded mobile app for premium members. The app integrated with Memberful... and Discourse, letting users access exclusive podcasts, articles, and community discussions in one place. Push notifications and an easy audio player boosted daily and monthly active user engagement. War on the Rocks saw strong subscriber growth and improved member satisfaction. The solution saved time and resources by avoiding custom app development.
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GoWall helped a team run a one-hour meeting with 10 attendees and 10 topics. The meeting started late and time... was tight. GoWall's digital note wall let everyone give feedback at the same time. Participants could like and reply to comments. The meeting leader sorted and exported notes for review. GoWall worked with any video conferencing tool.
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Mattermost helped Galois replace Jabber for secure, real-time team messaging. Galois needed a modern, on-premises solution to support remote collaboration... and strict privacy requirements. The company integrated Mattermost with GitLab and Jenkins, and built a custom command line client called Matterhorn. Setup was fast, taking just a couple of hours. Employees now collaborate more easily, reducing email use and improving engagement across teams.
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Sococo helped Pacific Pension & Investment Institute stay connected during the pandemic. The team used Sococo to work side-by-side online... and host interactive events. Member engagement increased and new offerings like the "PPI Clubhouse" were launched. Members now connect year-round in a secure, always-on space. Sococo enabled PPI to thrive and deepen relationships despite remote work.
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ACME used Café to boost employee engagement and social connectivity. The company ran over 2,200 events in 2024, with 85%... monthly active users. 20% of employees attended a company event for the first time. Café helped map employees into regional hubs and ERGs, making it easier to organize events and build community. Event organizers saved up to 10 hours per week with automated features.
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ParagraphAI helps financial professionals create reports, emails, and presentations faster. The tool automates writing and editing, letting users focus on... analysis and strategy. Financial professionals use ParagraphAI to draft materials 10x faster and ensure consistent, professional communication. The AI tool also improves grammar and message accuracy. With ParagraphAI, users spend less time on writing and more on high-value tasks.
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Text Request helps Resurrection Medical Center reduce front desk phone calls and streamline appointment scheduling. The team uses HIPAA-compliant texting... to reach patients quickly and keep communication consistent. Patients can send photos of referrals and insurance cards, making check-in easier. Two-way texting helps answer urgent questions and keeps patients engaged. The result is less stress for staff and a better experience for patients.
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Claromentis helped Medcor move to remote work and improve communication. Medcor replaced their old intranet with a secure, HIPAA compliant... digital workplace. Teams used the new platform to share news, manage documents, and automate business processes. Staff quickly adopted the system, leading to better collaboration and higher productivity. Medcor connected their remote workforce and boosted employee engagement.
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Guardant Health used Simpplr to fix siloed data and improve employee communication. They needed a way to connect employees and... share knowledge for better decision-making. Simpplr helped them launch their new platform ahead of schedule. The solution made onboarding easier by giving new hires fast access to company knowledge. Guardant Health unified their teams and improved the employee experience with Simpplr.
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