Case Studies for Hospital & Health Care | Real Results & ROI 2026

Magnolia CMS helped Medela manage 24 global websites with over 13,000 subsites. Medela needed a better user experience for both... customers and content authors. Magnolia enabled a smooth migration to responsive design and flexible content management. The platform supports 50 authors working in 20 languages. Medela can now quickly update content and add new features using APIs. Magnolia’s CMS keeps Medela’s digital presence future-proof and easy to manage.
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Torchbox provided SEO consultancy to NHS Digital for three years. The NHS website gained 3 million more organic clicks per... month. Impressions rose by 16% year over year. Torchbox helped NHS teams embed SEO into content production. The project improved search visibility and made NHS content easier to find online.
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Scalenut helped Total Life Counseling boost their organic search reach by 12X in just three months. The team used deepSEO... and Generative Engine Optimization to make their mental health content the top answer for search engines and AI assistants. Total Life Counseling saw domain impressions jump from 496K to 7.98M and clicks rise from 6.05K to 52.6K. They also gained over 500 new AI referrals. The strategy included technical SEO, content planning, and targeted content creation for high-value keywords.
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Walsall Healthcare NHS Trust used LiveTiles Reach and Intranet to improve internal communication for its 4,500 staff across 30 sites. The Trust faced... challenges reaching non-desk staff, especially during the COVID-19 pandemic. LiveTiles provided a mobile-first, integrated platform with Microsoft Teams and SharePoint, enabling secure, two-way communication. Staff found it easier to access news and updates, and the solution also supports public information sharing. The deployment is ongoing, but early feedback highlights better engagement and communication.
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Medserena used Agility CMS to digitize its MRI services in the UK and Germany. The company needed a fast, reliable... CMS to manage complex medical technology and a growing network. Agility CMS helped Medserena streamline digital content and booking processes. The content team became three times more efficient. Medserena saw a 25% increase in bookings and a fivefold improvement in customer experience.
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Northern Health used DNN Evoq Content to improve its web presence across rural British Columbia. The new web content management... system made it easier to launch care programs and deliver information to remote communities. DNN enabled more staff to contribute content, growing from 15 to 40 contributors. The platform reduced costs and allowed quick updates for urgent community needs. Local support resources and flexible permissions empowered internal teams.
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Egnyte and Jotform helped Honor Health Network digitize over 500 forms and process 184,000 submissions daily. The company replaced paper... workflows with a secure, cloud-based system. This improved efficiency for 10,000 users, including office staff and home health aides. Egnyte’s platform made file access and sharing simple and secure. The integration also streamlined job applications and ensured HIPAA compliance. Staff and patients now complete forms faster and with fewer errors.
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Document Locator helped Sound Mental Health digitize the last streams of paper in their patient records. The system automated document... routing and notifications, saving doctors time. Healthcare workers now access patient files instantly, improving care speed. Custom integration with their EMR system made document retrieval easy. Security and HIPAA compliance were strengthened with unified access controls. The result is faster healthcare decisions and better patient service.
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ActiveDocs helped New Directions Behavioral Health automate patient correspondence. The company replaced 90 manual templates with just three automated ones.... This cut template management time from three staff to none. Integration with their OPTAMUM case management system made letter production faster and more accurate. Managers can now update letter content without IT help. New Directions plans to expand automation to all patient and provider documents.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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Laserfiche helped The Harris Center automate 90 tasks and save over 50 hours per week. The center improved contract approvals,... cutting the process from up to 90 days to just one hour. Reporting accuracy increased, supporting compliance and better funding. Staff now complete critical Medicaid surveys at a 100% rate, up from 55-60%. Laserfiche Forms and workflow automation replaced manual, paper-based processes, boosting efficiency and data security.
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Pediatric Home Service used M-Files EIM to fix problems with paper-based document control. The company needed better ways to manage... compliance and audits. M-Files helped them move to digital document management. This made it easier to handle compliance and audits. The team now works faster and with fewer mistakes.
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PHOENIX group used Comarch EDI and OCR to digitize business document exchange. The company wanted to move from traditional mail... to electronic document transfer for faster, more secure, and less error-prone processes. Comarch provided solutions for onboarding diverse business partners and integrating with various IT systems. The project included direct EDI connections and a WebEDI portal for partners with limited IT resources. PHOENIX group improved document accuracy and efficiency, supporting compliance and sustainability goals.
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VistaLink Health used Laserfiche, implemented by Datamation, to automate COVID-19 testing data for nursing homes. Manual paper processes slowed growth... and limited client capacity. With Laserfiche, VistaLink created a customer portal, automated notifications, and used electronic forms for data collection. This reduced manual work, improved reporting speed, and enabled quick responses to positive cases. VistaLink saved over 30% in staffing costs and grew their client base without increasing operational costs.
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Ataccama helped a US healthcare provider improve data quality for real-time decision support. The provider needed to detect data issues... early and shift from reactive to preventive data management. Ataccama enabled business-driven data quality management and set up a dedicated data quality team. The solution included 33 rules for monitoring patient financial data and tools for validating provider identities. This improved patient outcomes and empowered business units to manage data quality directly.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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Ademero's AI-powered document processing helped Regional Medical Center cut document processing time by 85%. Nurses saved 32 hours per week,... shifting focus from paperwork to patient care. The hospital saw a $2.4 million annual cost reduction and a 23% increase in patient satisfaction. Audit preparation time dropped from 6 weeks to 3 days. Staff gained instant access to medical records, improving care quality and compliance.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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Gimmal Physical helped a U. S. university health sciences center modernize its records management. The center replaced its outdated system...with a cloud-based solution. Now, staff can track records by aisle, shelf, and box. The system automates 199 retention schedules across 89 departments. Secure access and audit trails ensure compliance with HIPAA. The new platform improved productivity and records retrieval.
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Alation helped VillageCare, a New York healthcare provider, break down data silos and fix reporting issues. In just 18 months,... VillageCare reached 15,000 catalog views per month and cataloged 67% of their Redshift and MySQL datasets. Alation created a single source of truth, boosting trust in data and improving collaboration between business and IT. Teams now use a shared business lexicon, and analyst productivity increased by reducing duplicate reports. VillageCare saw value from Alation within three weeks of deployment.
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Talend helped Willamette Dental Group connect patient and insurance data. The company moved to Talend in the cloud on AWS,... reducing on-premise infrastructure costs. They centralized data from patients, insurance, HR, and accounting. This made it easier to answer key business questions and improve patient care. The solution also reduced manual maintenance and enabled a hybrid cloud model.
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Put It Forward helped BlueCross BlueShield speed up product delivery. The platform connected many systems with no-code integration. This gave... teams a single view of product planning and project costs. Real-time modeling and automation improved efficiency. BlueCross BlueShield reduced costs and gained real-time insights for better care delivery.
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Silk enabled Sentara Healthcare to move complex EHR workloads to Azure without refactoring. Sentara achieved 3x faster performance and cut... cloud storage costs by 69%. Nightly ETL processing dropped from up to 14 hours to just 15 minutes. The organization saved over $10M annually, freeing up budget for innovation and AI projects. Sentara scaled Azure adoption 4x faster and managed a 9x data growth in two years.
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Avaya Experience Portal and CRM Connector helped Johns Hopkins Health System handle over 11,000 patient calls daily. Integration with EPIC... EMR automated patient identification and gave agents instant access to records. This improved call efficiency and enabled real-time patient satisfaction tracking. Communication between service reps and practices became faster. Identification and validation automation now matches 70% of incoming calls.
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Avaya Experience Portal and CRM Connector helped Johns Hopkins Health System handle over 11,000 patient calls daily. Integration with EPIC... EMR automated patient identification and gave agents instant access to records. This improved call efficiency and enabled real-time patient satisfaction tracking. Communication between service reps and practices became faster. Identification and validation automation now matches 70% of incoming calls.
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Avaya Experience Portal and CRM Connector helped Johns Hopkins Health System handle over 11,000 patient calls daily. Integration with EPIC... EMR automated patient identification and gave agents instant access to records. This improved call efficiency and enabled real-time patient satisfaction tracking. Communication between service reps and practices became faster. Identification and validation automation now matches 70% of incoming calls.
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CareMonitor used 8x8 CPaaS to improve its telehealth platform. The company integrated SMS and video APIs to deliver critical healthcare... notifications and enable seamless video appointments. During the Covid-19 pandemic, CareMonitor supported over one million patients and now handles thousands of daily interactions. The 8x8 solution saved 30% in development time and reduced DevOps workload. This allowed CareMonitor to focus on new features and innovation.
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CareMonitor used 8x8 CPaaS to improve its telehealth platform. The company integrated SMS and video APIs to deliver critical healthcare... notifications and enable seamless video appointments. During the Covid-19 pandemic, CareMonitor supported over one million patients and now handles thousands of daily interactions. The 8x8 solution saved 30% in development time and reduced DevOps workload. This allowed CareMonitor to focus on new features and innovation.
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CloudTalk’s Power Dialer helped Dentakay boost monthly call volume by 150% in 8 months. The dental tourism leader switched from... an unreliable VoIP system to CloudTalk, improving call quality and agent efficiency. Integration with Zoho CRM streamlined workflows and automated call logging. Dentakay scaled from 120 to 165 agents, saving time for 90% of staff. The sales team gained deeper insights and increased conversion rates with advanced reporting.
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AireSpring helped a large, public healthcare provider fix slow support and network access issues. The provider's old carrier blocked direct... communication with technicians and delayed network changes. AireSpring gave the IT team open access to their MPLS network and included them in calls with carrier technicians. Fast, multi-tiered support and 24/7 network monitoring improved reliability. The healthcare provider can now quickly add new circuits and grow without delays.
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SmartChoice replaced the health center’s outdated phone system with a cloud-based UCaaS solution. The upgrade fixed dropped calls, unclear conversations,... and costly transfers between five locations. Staff learned the new system quickly, with zero disruption to patient service. Real-time analytics and advanced IVR improved call handling and staffing. The center cut voice expenses and set a foundation for future growth.
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SingleComm helped Kaweah Health System improve patient communications and staff efficiency. The hospital used SingleComm’s contact center platform to reduce... hold times by 10x and cut call abandonment by 80%. Staff monitoring features let managers track activities and support remote work. These changes led to better patient service and lower staffing costs. Kaweah Health now delivers a more positive experience for patients and employees.
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3CX helped Animal Hospital of Malmö connect five clinics with one phone system. The hospital replaced its old MD110 system... with 3CX for easier integration, call recording, and call statistics. Staff now manage calls across all sites, improving emergency response and customer service. The switch lowered telephony costs and made administration simple. Employees can call between clinics for free, boosting productivity.
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Liveops helped a national virtual care provider handle up to 75,000 calls per month. The provider needed to scale support... and add bilingual Spanish service. Liveops used a flexible agent model and precision scheduling. They replaced third-party translation with certified bilingual agents. Results included 97.5% SLA compliance, 89% quality scores, and 96% CSAT. Member experience improved and costs dropped.
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CallShaper helped Jordan's healthcare call center handle complex, compliance-heavy campaigns. Before, the team used many tools and manual steps, which... slowed them down. With CallShaper, they built IVR scripts, checked lead data in real time, and launched campaigns fast. Built-in compliance features reduced errors and risk. The team now onboards agents quickly and scales campaigns with less effort.
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Eckoh’s CallGuard helped Banner Health secure payments across many systems. The solution de-scoped their VoIP from PCI DSS, cutting audit... time and costs. Cardholder data was removed from call recordings and home devices, lowering data risk. Banner Health saved money and improved payment security. The cost savings offset part of their investment.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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BillingPlatform helped Conifer Health Services cut billing time by over 50%. The company had four billing systems and six accounting... teams, leading to a two-week invoicing process. BillingPlatform automated billing, reduced staff needs from nine to four, and consolidated reporting. Conifer now manages complex pricing and invoicing for multiple business units in one system. Reporting is faster and more accurate with less manual work.
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CNY Fertility used Stripe and Echobind to build a custom payments platform. Patients can now set up payment plans and... pay from their phones. The new system processed $8.43M in payments and made fertility care more affordable. Two Stripe-powered promotions brought in $4.91M and $2.8M. Staff spend less time on manual tasks and more time helping patients. Stripe's reporting tools give better insight into patient payments and revenue.
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Accordcare used Expensify to fix slow expense approvals and messy receipt handling. They connected Expensify with NetSuite for automatic data... syncing. The finance team now closes the month faster and spends less time on manual work. Employees get reimbursed on time. Audits are easier with clear records. Accordcare’s finance team saves time and can focus more on patient care.
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Vena helped Prime Healthcare, a multi-billion-dollar hospital network, set up a formal budget process for the first time in 20 years. The VP of... FP&A used Vena to manage budgeting and forecasting for 44 hospitals without hiring more staff. Vena’s Excel-based interface made it easy for financial teams to adopt. The solution enabled real-time analysis of acquisitions and divestments. Prime Healthcare implemented Vena in just 65 days, improving financial planning and reporting.
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Conga Contracts helped Hospice of the Valley automate contract management. The organization struggled to track renewals and manage hundreds of... vendor contracts across 25 locations. Conga's contract lifecycle management system provided automated alerts, real-time reporting, and customizable configurations. Facilities and IT departments now use the system for hospital agreements, insurance, and compliance. The solution supports growth and ensures timely sharing of liability certificates with city and fire departments.
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Emburse helped Carelon Global Solutions Philippines recover PHP 1. 29M in inactive funds and reduce expense reports by 45%. The...healthcare company used Emburse Enterprise to streamline travel and expense management. User satisfaction reached 4.75 out of 5. Carelon cut miscellaneous spend by 50% and released PHP 2.81M in idle funds. Compliance and real-time reporting improved finance operations.
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Emburse helped Carelon Global Solutions Philippines recover PHP 1. 29M in inactive funds and reduce expense reports by 45%. The...healthcare company used Emburse Enterprise to streamline travel and expense management. User satisfaction reached 4.75 out of 5. Carelon cut miscellaneous spend by 50% and released PHP 2.81M in idle funds. Compliance and real-time reporting improved finance operations.
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Emburse helped Carelon Global Solutions Philippines recover PHP 1. 29M in inactive funds and reduce expense reports by 45%. The...healthcare company used Emburse Enterprise to streamline travel and expense management. User satisfaction reached 4.75 out of 5. Carelon cut miscellaneous spend by 50% and released PHP 2.81M in idle funds. Compliance and real-time reporting improved finance operations.
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Emburse helped Carelon Global Solutions Philippines recover PHP 1. 29M in inactive funds and reduce expense reports by 45%. The...healthcare company used Emburse Enterprise to streamline travel and expense management. User satisfaction reached 4.75 out of 5. Carelon cut miscellaneous spend by 50% and released PHP 2.81M in idle funds. Compliance and real-time reporting improved finance operations.
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Emburse helped Carelon Global Solutions Philippines recover PHP 1. 29M in inactive funds and reduce expense reports by 45%. The...healthcare company used Emburse Enterprise to streamline travel and expense management. User satisfaction reached 4.75 out of 5. Carelon cut miscellaneous spend by 50% and released PHP 2.81M in idle funds. Compliance and real-time reporting improved finance operations.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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Simba ODBC driver for Salesforce kept McKesson’s healthcare data flowing with zero disruption. The team processed thousands of case records... daily and delivered patient therapy tracking data multiple times per day. Implementation was fast and seamless, with no delays or system hiccups. McKesson avoided costly custom ETL builds and maintained reliable, scalable reporting. The solution ensured uninterrupted access to mission-critical patient data.
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Northern Nevada HOPES used Virtuous CRM+ to raise $36 million in two years for a capital campaign. The team moved... from Excel and an outdated database to a unified platform. They tracked every major gift from prospect to close using gift ask pipeline and moves management features. The new system helped them build a 43,000 sq. ft. clinic and expand services. Team collaboration improved, and donor relationships became more intentional.
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Damco Solutions helped a leading U. S. hospital center reduce emergency department congestion using a HIPAA-compliant, real-time visibility model. The...hospital improved patient throughput and staff productivity, achieving a 35% increase in staff productivity and a 20% reduction in application processing time. The solution enabled proactive patient discharge, freeing up to 35 beds per day. Patient complaints dropped by 26%, and staff morale improved. The hospital now delivers better patient care and maintains secure, compliant operations.
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BenchmarkONE helped Goodness Dental organize sales and marketing for their clinics. The team, including dentists and staff up to age... 85, quickly learned the software. They used features like task lists, filters, and email tracking to manage patient communications and sales pipelines. Communication improved and sales increased as the business grew. The platform’s simple design made it easy for everyone to use.
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Spotler helps Medical Centre Leeuwarden track keywords and monitor media daily. The hospital uses Spotler for fast crisis response and... to create detailed reports for the Board. Media monitoring supported quick action during a building fire, helping protect patients. Spotler also enabled a successful smoke-free campaign, boosting the hospital's image. The team uses reports to manage reputation and communicate with stakeholders.
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Atria Kinghaven used Aline eMAR to manage medication for over 140 residents. Before, staff tracked medicine by hand, which took... hours and led to errors. With Aline eMAR, staff now get reminders for medication times and easy refill alerts. The system helps reduce mistakes, improves record-keeping, and saves hours each day. Staff say the platform makes their work faster and safer for residents.
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EcosAgile's eTime app helped AUSL Toscana Centro track attendance for medical staff across 13 hospitals and 220 facilities. The mobile solution... replaced traditional time clocks, offering easy use, strong security, and privacy. Integration with existing systems ensured accurate data for administration. The project expanded over five years, supporting staff during the Covid-19 pandemic. AUSL Toscana Centro praised the app for its flexibility and reliability.
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CRMJetty built a secure portal for Cruz Garcia, a dental clinic group in Spain. The portal let clinics manage patient... appointments and records without direct CRM access. Dynamic filters and group management made patient tracking and data access faster. Treatment and consent document integration improved care coordination. The solution boosted data security and helped clinics cut admin work. Clinics now send personalized messages to patients, improving engagement.
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Shriners Children’s used Blackbaud Enterprise Fundraising CRM to improve donor management and reporting. The team replaced inefficient processes with advanced... reporting tools. They now track donor interactions and referrals more easily. Fundraisers save time and reduce errors with centralized data. The new system helps them engage more donors and supports better fundraising outcomes.
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Shriners Children’s used Blackbaud Enterprise Fundraising CRM to improve donor management and reporting. The team replaced inefficient processes with advanced... reporting tools. They now track donor interactions and referrals more easily. Fundraisers save time and reduce errors with centralized data. The new system helps them engage more donors and supports better fundraising outcomes.
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Shriners Children’s used Blackbaud Enterprise Fundraising CRM to improve donor management and reporting. The team replaced inefficient processes with advanced... reporting tools. They now track donor interactions and referrals more easily. Fundraisers save time and reduce errors with centralized data. The new system helps them engage more donors and supports better fundraising outcomes.
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Shriners Children’s used Blackbaud Enterprise Fundraising CRM to improve donor management and reporting. The team replaced inefficient processes with advanced... reporting tools. They now track donor interactions and referrals more easily. Fundraisers save time and reduce errors with centralized data. The new system helps them engage more donors and supports better fundraising outcomes.
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Shriners Children’s used Blackbaud Enterprise Fundraising CRM to improve donor management and reporting. The team replaced inefficient processes with advanced... reporting tools. They now track donor interactions and referrals more easily. Fundraisers save time and reduce errors with centralized data. The new system helps them engage more donors and supports better fundraising outcomes.
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Shriners Children’s used Blackbaud Enterprise Fundraising CRM to improve donor management and reporting. The team replaced inefficient processes with advanced... reporting tools. They now track donor interactions and referrals more easily. Fundraisers save time and reduce errors with centralized data. The new system helps them engage more donors and supports better fundraising outcomes.
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Cyberquery from Cyberscience helped Tidewell Hospice save $540,000 in labor costs. Tidewell automated pain management reporting, improving accuracy and saving... hours each month. The solution enabled real-time reporting on patient care and costs. Tidewell integrated data from Suncoast Solutions EMR and Sage MAS 500 for better patient cost analysis. The organization now schedules reports and distributes insights to key stakeholders. Tidewell continues to use Cyberquery for productivity and cost management projects.
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Domo helped GE Healthcare's finance team move from slow, manual dashboards to fast, self-service analytics. Before Domo, building dashboards took... months and required heavy IT support. With Domo, users create dashboards in hours and share data globally. Over 2,500 employees now use Domo as their main BI tool. Alerts and scheduled reports save time and keep teams updated on key metrics. Training and a strong user community help scale adoption across finance, operations, and sales.
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IMMY used Phocas to improve financial reporting and budgeting. Before Phocas, the finance team relied on manual spreadsheets and struggled... with slow, error-prone processes. Integrating Phocas with Infor ERP enabled multi-entity reporting and faster, more accurate budgets. The number of days the budget was live increased from 5 to 30 in a 45-day period. Phocas also helped IMMY support business growth and acquisitions with timely financial data.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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Montpellier University Hospital used Dream Report to improve healthcare reporting. Manual processes and fragmented systems slowed down data management and... compliance. Dream Report made it easy to generate custom reports in minutes. The hospital now saves time and meets strict regulatory standards. Data reliability and access have improved for staff and compliance needs.
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Hevo Data helped Redcliffe Labs cut pipeline setup time from 8 hours to just 10-15 minutes. Redcliffe Labs used Hevo... Data to automate data replication into Snowflake, integrating data from sales, marketing, and operations. This enabled near-real-time insights for 17-18 stakeholders across 200-250 datasets per booking. With Hevo Data, Redcliffe Labs achieved a 96% success rate in delivering diagnostic reports within 12 hours. The solution improved efficiency, data security, and stakeholder-specific reporting.
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Simba ODBC driver for Salesforce kept McKesson’s healthcare data flowing with zero disruption. The team processed thousands of case records... daily and delivered patient therapy tracking data multiple times per day. Implementation was fast and seamless, with no delays or system hiccups. McKesson avoided costly custom ETL builds and maintained reliable, scalable reporting. The solution ensured uninterrupted access to mission-critical patient data.
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Simba ODBC driver for Salesforce kept McKesson’s healthcare data flowing with zero disruption. The team processed thousands of case records... daily and delivered patient therapy tracking data multiple times per day. Implementation was fast and seamless, with no delays or system hiccups. McKesson avoided costly custom ETL builds and maintained reliable, scalable reporting. The solution ensured uninterrupted access to mission-critical patient data.
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Simba ODBC driver for Salesforce kept McKesson’s healthcare data flowing with zero disruption. The team processed thousands of case records... daily and delivered patient therapy tracking data multiple times per day. Implementation was fast and seamless, with no delays or system hiccups. McKesson avoided costly custom ETL builds and maintained reliable, scalable reporting. The solution ensured uninterrupted access to mission-critical patient data.
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Simba ODBC driver for Salesforce kept McKesson’s healthcare data flowing with zero disruption. The team processed thousands of case records... daily and delivered patient therapy tracking data multiple times per day. Implementation was fast and seamless, with no delays or system hiccups. McKesson avoided costly custom ETL builds and maintained reliable, scalable reporting. The solution ensured uninterrupted access to mission-critical patient data.
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Simba ODBC driver for Salesforce kept McKesson’s healthcare data flowing with zero disruption. The team processed thousands of case records... daily and delivered patient therapy tracking data multiple times per day. Implementation was fast and seamless, with no delays or system hiccups. McKesson avoided costly custom ETL builds and maintained reliable, scalable reporting. The solution ensured uninterrupted access to mission-critical patient data.
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RamSoft used Cube Cloud's universal semantic layer to build a native embedded analytics solution in just two weeks. The team needed... a customizable UI and granular control for their Root analytics product, which standard BI tools could not provide. Cube Cloud enabled secure, multi-tenant data segmentation and fast integration with Azure Synapse. The implementation involved a small team and was completed ahead of schedule. RamSoft later migrated to Microsoft Fabric with minimal disruption, maintaining flexibility and scalability for their healthcare analytics platform.
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Penn Medicine Academy used Content Controller to centralize compliance training for over 60,000 learners. The platform helped them track regulatory... training and avoid duplicate course assignments. Versioning updates now take less than a minute, down from an hour. The team can quickly provide compliance reports for audits. Content Controller made LMS transitions easier and improved the user experience for 4,000 team members.
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NLCHI needed to quickly deliver SCORM compliant health training to three types of health system decision-makers. They had to retain... old learner records, redevelop courses for more interactivity, and set group-based content restrictions. BaseCorp used SkillBuilder LMS to match the old course flow, maintain interactivity, and integrate with employee IDs. The team cleaned up historical user data and met strict privacy rules. NLCHI launched the new training program on time and started a three-year partnership with BaseCorp.
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Accord LMS helped Health Prime International automate and scale employee training as the company grew from 30 to over 500 staff. The platform enabled... consistent compliance training for HIPAA and OSHA, supporting regulatory needs. With Accord LMS, two staff now manage 90% of all training, eliminating the need to hire more trainers. Audit preparation is faster, with training certificates easily reported in minutes. The solution increased training sessions for both employees and clients.
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Auzmor Learn helped Homeward Bound save $150,000 each year. The company used the LMS to train 300 employees across 22... locations. They improved compliance training and made onboarding faster. The Minnesota Department of Health praised their organized training records. Homeward Bound now tracks training completions and certificates easily. The platform made employee development and compliance training simple and effective.
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Circle Health Group used Totara’s learning management system to improve compliance and training efficiency. Before Totara, 90% of two L&D... staff’s time was spent on compliance. Now, it’s just 10% of one person’s time. The platform helped reduce admin and training costs. Staff retention and performance improved through better training. Totara’s automation made compliance easier and faster.
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Workleap AI helped Evora Hospice boost employee feedback response rates from 21% to 60%. Manager response time dropped from 10... minutes to 3 minutes. eNPS rose to 63, 50% above industry benchmarks. 99% of staff received peer recognition in 11 months. Custom survey insights surfaced in minutes, not days. Workleap AI turned feedback into action and built trust across teams.
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Aledade used Thought Industries to deliver on-demand, personalized learning for healthcare providers. The new training model reduced time to first... use of Aledade’s app by 20 days. Role-based pathways and skill badges improved adoption and performance. 80% of badge earners felt confident, and 85% recommended badges to peers. The scalable solution replaced slow in-person training and sped up customer value.
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Easy LMS helped UFS Dispensaries boost compliance training completion rates. The organization struggled with a fragmented, complicated LMS before switching.... With Easy LMS, staff found training enjoyable and easy to complete. Completion rates soared after implementation. Reporting became fast and simple, pleasing both accreditors and managers. The system's intuitive design saved time and improved engagement.
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TBI Health used Intuto to turn manual staff training into online courses. Staff engagement improved every year since 2018. Nearly... 5,000 registrations and over 2,000 hours of online learning were completed. Staff rated Intuto courses 4.7 out of 5 for ease of use and usefulness. Intuto helped TBI Health deliver consistent, trackable training for compliance and onboarding.
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Learning Pool’s adaptive compliance courses helped a leading U. S. healthcare provider achieve a 98% completion rate for compliance training...with over 90,000 learners. The average training time dropped from 60 to 31 minutes. Employee engagement surveys showed an 87% positive response rate. The organization also saw a 6.6% reduction in employee turnover. Adaptive technology and gamification made compliance training more engaging and effective.
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Learning Pool’s adaptive compliance courses helped a leading U. S. healthcare provider achieve a 98% completion rate for compliance training...with over 90,000 learners. The average training time dropped from 60 to 31 minutes. Employee engagement surveys showed an 87% positive response rate. The organization also saw a 6.6% reduction in employee turnover. Adaptive technology and gamification made compliance training more engaging and effective.
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WebEngage helped Vezeeta boost pharmacy orders by 47%. Vezeeta used push notification campaigns to engage and retain users. The platform... enabled new-user journeys, booking confirmations, and repeat booking reminders. Patients now get appointment and medication reminders, making access to care easier. Vezeeta moved from offline to digital, improving patient and doctor experiences.
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Iterable SMS helped Thirty Madison boost conversions by over 20%. By moving SMS opt-in earlier in the patient intake, opt-in... rates rose and more than 50% of leads were likely to convert to subscription. Consultation completion rates increased by double digits. A/B testing improved payment capture for 6% more patients with failed payments. AI-powered features drove a 30% increase in open rates and a 7% lift in click-through rates. Thirty Madison now delivers more personalized, timely care to patients.
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Experiture helped a leading healthcare provider boost patient engagement. The provider used Experiture’s platform for personalized, omni-channel communication. They saw... a 35% increase in appointment bookings. Patient satisfaction improved by 20%. Service utilization grew by 25%. Automated workflows and data-driven messaging drove these results.
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User. com helped Centrum Medyczne CMP build patient marketing automation from scratch. The platform enabled CMP to measure marketing activities...that were previously unmeasurable. CMP automated repetitive marketing tasks, saving time for their team. The solution improved their ability to track and optimize patient engagement. Dominika Piątkowska, Senior Digital Marketing Specialist, praised the measurable results.
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Baptist Health used IntelligenceBank’s online brand portal to manage COVID-19 communications. The platform let them centralize assets, templates, and messaging... for fast distribution across eight hospitals and 300 care points. Creative teams could quickly update and share approved materials, keeping up with daily changes. This helped staff work remotely and ensured brand compliance during the crisis. IntelligenceBank enabled seamless, system-wide communication in a rapidly changing environment.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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Acoustic Campaign helped Secure Medical boost email open rates by 16. 4% per year. The company switched from three other...email platforms to Acoustic for easier campaign setup and better reporting. Secure Medical saw over 200% growth in email opt-ins in three years. The team now uses A/B testing and AI to improve engagement and productivity. Acoustic Campaign made it faster to launch campaigns and reply to customer questions.
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InterDent used Call Box to improve its call center operations. The call center manager, Sandy Vasquez, applied Call Box technology... to get better results with fewer resources. InterDent built a culture of continuous feedback using Call Box. The case study highlights measurable improvements in call handling. Practical examples show how Call Box fits into daily workflows.
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Brandwatch Consumer Research helped Clinical Partners track real-time sentiment and audience insights in mental health conversations. The marketing team used... the platform to monitor topics like autism and ADHD, spot trends, and shape content strategy. They responded faster to key topics and improved community management. Positive sentiment around the brand increased, and the team proved the value of social media across the business. Brandwatch enabled daily monitoring and long-term campaign planning.
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Brandwatch Consumer Research helped Clinical Partners track real-time sentiment and audience insights in mental health conversations. The marketing team used... the platform to monitor topics like autism and ADHD, spot trends, and shape content strategy. They responded faster to key topics and improved community management. Positive sentiment around the brand increased, and the team proved the value of social media across the business. Brandwatch enabled daily monitoring and long-term campaign planning.
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Brandwatch Consumer Research helped Clinical Partners track real-time sentiment and audience insights in mental health conversations. The marketing team used... the platform to monitor topics like autism and ADHD, spot trends, and shape content strategy. They responded faster to key topics and improved community management. Positive sentiment around the brand increased, and the team proved the value of social media across the business. Brandwatch enabled daily monitoring and long-term campaign planning.
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Agorapulse helped Balgrist University Hospital save at least an hour a day on social media management. The hospital's three-person marketing... team used to post content to each channel separately. With Agorapulse, they now manage Facebook, Instagram, LinkedIn, Twitter, and YouTube from one dashboard. The team values features like link customization and preview mode. This efficiency lets them grow their audience and share updates more often.
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Spotler helps Medical Centre Leeuwarden track keywords and monitor media daily. The hospital uses Spotler for fast crisis response and... to create detailed reports for the Board. Media monitoring supported quick action during a building fire, helping protect patients. Spotler also enabled a successful smoke-free campaign, boosting the hospital's image. The team uses reports to manage reputation and communicate with stakeholders.
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BrandBastion helped Talkiatry hide 1,426% more harmful comments on social media. The platform enabled 23% more brand responses and a... 77% increase in total comments managed. Talkiatry used BrandBastion to monitor and moderate conversations in real time, protecting users from hate speech and personal attacks. The solution provided crisis alerts and analytics, helping Talkiatry keep its online community safe and engaged. The team could focus on core priorities while BrandBastion handled comment management and brand protection.
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Philadelphia Zorg used PostSpeaker to boost visibility for their services on LinkedIn. They activated 50 employees as promoters, sharing 2... to 3 posts per week per team. The tool made it easy for staff to participate, even if communication was not their main job. In one month, their posts reached a potential audience of 125,000. Many clicks on job vacancy posts were tracked, helping with recruitment.
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Sociality. io helped Memorial Healthcare Group connect its digital and call center teams. The platform made social media management easier...and faster. Real-time customer experience tracking improved response times. Performance evaluation became more accurate using Sociality.io data. The team gained insights to create better content and track competitors. Memorial saw higher engagement and more efficient workflows.
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Moz Local helped Chesapeake Regional Healthcare fix inaccurate local listings, which were causing lost business and poor search visibility. The tool improved... listing accuracy by 171% and increased monthly page views by 567%. Chesapeake Regional Healthcare saved over 15 hours each month on manual listing management. Google My Business traffic and appointment calls rose sharply. Moz Local enabled the team to focus on content and digital strategy, driving measurable growth.
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Moz Local helped Chesapeake Regional Healthcare fix inaccurate local listings, which were causing lost business and poor search visibility. The tool improved... listing accuracy by 171% and increased monthly page views by 567%. Chesapeake Regional Healthcare saved over 15 hours each month on manual listing management. Google My Business traffic and appointment calls rose sharply. Moz Local enabled the team to focus on content and digital strategy, driving measurable growth.
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PosiRank helped a specialized medical clinic grow organic traffic by 113% from January to August 2020. The clinic saw a... 30% drop in bounce rate and an 11% increase in completed conversions. PosiRank provided ongoing SEO, custom content, and technical site audits. Over 50 new expert-level pages were added, improving patient admissions by 25%. Continuous monitoring and issue resolution sustained long-term SEO gains.
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Schema App helped AdventHealth manage a major rebrand by using structured data to notify search engines and connect over 800 websites. AdventHealth saw a... 90% increase in clicks, 40% more impressions, and a 38% higher click-through rate. The solution also boosted physician page visibility and supported rapid response to COVID-19. AdventHealth avoided a 25% traffic drop and saved costs by not relying on IT resources. The partnership drove 15 million organic sessions from rich results.
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Brightedge helps Ochsner find the right keywords for their web pages. The platform shows what content patients want. Ochsner uses... Brightedge to plan and optimize pages for Google search. They focus on mobile SEO and local strategies for each region. The customer service team at Brightedge supports Ochsner with content and keyword planning. Ochsner recommends Brightedge for building content and mobile SEO strategies.
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SE Ranking helped Children’s Allergy Doctors fix technical SEO issues and boost online visibility. PinkSEO used the platform to increase... the clinic’s ranked keywords from 605 to 1,473 in five months. Organic traffic grew from 317 to 1,663 visits, and total users rose by 288% in 14 months. The clinic saw more patient inquiries and booked appointments. SE Ranking’s technical audits and keyword tools drove these results.
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Conductor helped Nobel Biocare increase website traffic by 30% year-over-year. The company used Conductor to audit and optimize their website... for search engines. They created a new editorial plan focused on educational content. This led to over 14,000 new blog pageviews since launch. Nobel Biocare also improved lead quality and got strong support from Conductor’s service team.
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Prodigo Solutions used Comind. work to document every client commitment in healthcare supply chain projects. Before, commitments were scattered in...notebooks and emails, creating compliance risks. With Comind.work, all discussions, decisions, and action items are recorded and tracked to completion. Teams now have a searchable, traceable client history. Hospital clients see improved accountability and verifiable follow-through. New staff can access the full record from day one.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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Egnyte and Jotform helped Honor Health Network digitize over 500 forms and process 184,000 submissions daily. The company replaced paper... workflows with a secure, cloud-based system. This improved efficiency for 10,000 users, including office staff and home health aides. Egnyte’s platform made file access and sharing simple and secure. The integration also streamlined job applications and ensured HIPAA compliance. Staff and patients now complete forms faster and with fewer errors.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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Virta Health used Sentry to monitor their frontend, backend, and mobile services. Before Sentry, engineers manually tracked errors and relied... on support tickets. Sentry integrated with PagerDuty and Jira, providing real-time alerts and structured error triage. The team now resolves critical issues three times faster. Sentry's tools help Virta track releases, identify root causes, and improve collaboration.
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Asana helped Children's Health save 223 workdays each year by centralizing marketing and communications work. The team used Asana to... standardize workflows, automate processes, and improve resource allocation. This led to a 45% faster time-to-market for creative assets and a 95% improvement in cross-functional collaboration. Internal meetings were reduced by two hours per week. The marketing team now spends 80% of their time on strategic work, delivering more impactful campaigns.
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Jama Connect helped Finnish Red Cross Blood Service modernize their product development. The team improved communication and collaboration by 50%.... Review cycles became 80% shorter. They now have better traceability and test management. Jama Connect made their processes more efficient and digital.
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Kantata helped TeleTracking achieve 100% compliance with time tracking. TeleTracking saw a 37% increase in billable utilization after switching from... Excel and Microsoft Project. The company also increased hours tracked by 13% in two weeks and 18% overall. Kantata gave TeleTracking better resource management and accurate utilization reports. This improved project forecasting and reduced benchtime for employees.
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Redbooth helped Tulane University Medical Group manage a complex electronic medical records rollout. The team replaced email and spreadsheets with... Redbooth for project collaboration. This change supported over 400 physicians across 40 clinics. The group qualified for $1.5 million in federal incentives. Some team members doubled their productivity. Meetings decreased and information was easier to find.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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Clustdoc helped Specialist Care Team speed up employee onboarding by 7x. The UK-based homecare agency switched from manual paperwork to... a digital onboarding portal. HR now tracks new hires in real time and collects documents online. Automated reminders keep employees engaged and reduce errors. What once took a week now finishes in an afternoon. The team enjoys 100% visibility and zero document verification errors.
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Spotler helps Medical Centre Leeuwarden track keywords and monitor media daily. The hospital uses Spotler for fast crisis response and... to create detailed reports for the Board. Media monitoring supported quick action during a building fire, helping protect patients. Spotler also enabled a successful smoke-free campaign, boosting the hospital's image. The team uses reports to manage reputation and communicate with stakeholders.
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Spotler helps Medical Centre Leeuwarden track keywords and monitor media daily. The hospital uses Spotler for fast crisis response and... to create detailed reports for the Board. Media monitoring supported quick action during a building fire, helping protect patients. Spotler also enabled a successful smoke-free campaign, boosting the hospital's image. The team uses reports to manage reputation and communicate with stakeholders.
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Tealium helped a major US health system restore HIPAA-compliant analytics after new OCR guidance made common tracking tools non-compliant. The organization used... Tealium’s Event Data Framework to regain real-time visitor tracking and actionable insights across digital properties. This enabled data-driven decisions while maintaining strict patient privacy. The team recommends implementing a Customer Data Platform early for deeper insights and personalization. Tealium’s unified platform supported compliance, analytics, and future expansion plans.
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Tealium helped a major US health system restore HIPAA-compliant analytics after new OCR guidance made common tracking tools non-compliant. The organization used... Tealium’s Event Data Framework to regain real-time visitor tracking and actionable insights across digital properties. This enabled data-driven decisions while maintaining strict patient privacy. The team recommends implementing a Customer Data Platform early for deeper insights and personalization. Tealium’s unified platform supported compliance, analytics, and future expansion plans.
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Pimcore helped Eichsfeld Klinikum gGmbH centralize data from 20 locations into one platform. The healthcare provider unified marketing content and... standardized data structures. The new system reduced duplicated data by 90%. Patient acquisition increased and the career section attracted new medical specialists. The platform now supports fast integration of new services and organizations.
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Acoustic Campaign helped Secure Medical boost email open rates by 16. 4% per year. The company switched from three other...email platforms to Acoustic for easier campaign setup and better reporting. Secure Medical saw over 200% growth in email opt-ins in three years. The team now uses A/B testing and AI to improve engagement and productivity. Acoustic Campaign made it faster to launch campaigns and reply to customer questions.
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Spotler helps Medical Centre Leeuwarden track keywords and monitor media daily. The hospital uses Spotler for fast crisis response and... to create detailed reports for the Board. Media monitoring supported quick action during a building fire, helping protect patients. Spotler also enabled a successful smoke-free campaign, boosting the hospital's image. The team uses reports to manage reputation and communicate with stakeholders.
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KOGLAND used CedCommerce's B2B marketplace solution to modernize healthcare procurement. The platform enabled hospitals to buy medical supplies online, cutting... out middlemen and reducing chaos. KOGLAND implemented features like bulk ordering, vendor quotation, and GST management. In one year, KOGLAND grew revenue over ten times, reaching ₹3 crores. The marketplace now supports over 50 vendors and 5,000 products, helping hospitals get quality supplies quickly.
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KOGLAND used CedCommerce's B2B marketplace solution to modernize healthcare procurement. The platform enabled hospitals to buy medical supplies online, cutting... out middlemen and reducing chaos. KOGLAND implemented features like bulk ordering, vendor quotation, and GST management. In one year, KOGLAND grew revenue over ten times, reaching ₹3 crores. The marketplace now supports over 50 vendors and 5,000 products, helping hospitals get quality supplies quickly.
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dbForge SQL Complete helped Zepf Center's BI team fix coding bottlenecks in SQL development. The team used code snippets and... shared formatting to speed up code reviews and standardize templates. This let them focus more on creative development and reporting. As a result, Zepf Center improved reporting speed and quality. The organization could make better decisions and expand its services to more people.
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Conga Contracts helped Hospice of the Valley automate contract management. The organization struggled to track renewals and manage hundreds of... vendor contracts across 25 locations. Conga's contract lifecycle management system provided automated alerts, real-time reporting, and customizable configurations. Facilities and IT departments now use the system for hospital agreements, insurance, and compliance. The solution supports growth and ensures timely sharing of liability certificates with city and fire departments.
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Pimcore helped Eichsfeld Klinikum gGmbH centralize data from 20 locations into one platform. The healthcare provider unified marketing content and... standardized data structures. The new system reduced duplicated data by 90%. Patient acquisition increased and the career section attracted new medical specialists. The platform now supports fast integration of new services and organizations.
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Beep Saúde used CleverTap to improve customer engagement for its home healthcare services in Brazil. The company created personalized communication... journeys for different audiences, increasing message frequency without harming user experience. CleverTap enabled Beep Saúde to segment users, automate campaigns, and analyze real-time engagement data. As a result, Beep Saúde saw higher user retention, more conversions, and a Black Friday campaign that generated 150 times the expected revenue. The company maintained a Net Promoter Score of 95 throughout these improvements.
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Beep Saúde used CleverTap to improve customer engagement for its home healthcare services in Brazil. The company created personalized communication... journeys for different audiences, increasing message frequency without harming user experience. CleverTap enabled Beep Saúde to segment users, automate campaigns, and analyze real-time engagement data. As a result, Beep Saúde saw higher user retention, more conversions, and a Black Friday campaign that generated 150 times the expected revenue. The company maintained a Net Promoter Score of 95 throughout these improvements.
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ICON Eyecare used RingCentral to connect 300 employees across 14 medical centers. The company needed a scalable, HIPAA-compliant solution for... fast growth. RingCentral Video replaced their old chat tool and improved team collaboration. Features like task manager, calendars, and file sharing helped staff save time. Patient care teams now work together more easily, leading to better service for patients.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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GoFormz helped PurAir digitize their production, packing, and repair forms. Before GoFormz, PurAir struggled with lost, incomplete, and inaccurate paperwork.... Integrating GoFormz with SharePoint and QuickBooks automated form routing and billing. This eliminated human error, saved significant time, and improved data accuracy. PurAir now enjoys faster billing, major cost savings, and better compliance with FDA regulations.
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Qminder helped Cure 4 The Kids Foundation track patient wait times from arrival to paperwork completion. Before Qminder, staff used... a clipboard sign-in sheet that did not capture accurate timing. With Qminder, every patient’s check-in and service time is recorded. Managers use real-time dashboards to monitor front desk performance. The foundation saw improved efficiency and better analytics for patient management.
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HappyFox helped Medipulse, a hospital in Rajasthan, cut patient feedback resolution time by 60%. The helpdesk system improved interdepartmental communication... by 50% and made staff leave management 70% more efficient. Asset downtime dropped 45% with better tracking. Medipulse used analytics and workflows to boost patient care and streamline operations. The hospital now delivers faster service and better patient experiences.
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UserGuiding helped CuePath Innovation cut support calls by 72%. CuePath needed to onboard elderly users and reduce pressure on their... support team. They used UserGuiding’s interactive guides and self-serve onboarding tools. This made it easier for seniors to learn the product. Onboarding times dropped and user engagement increased. CuePath scaled support without extra staff.
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SysAid transformed Mission Health Services’ IT from a bottleneck to a business enabler. Automated workflows cut ticket resolution times by... 90%, dropping mean time to resolution from 3-5 days to just 2-4 hours. Open tickets fell from 60-90 to only 20, and over 20,000 tickets have been handled with higher employee satisfaction. SysAid’s dashboards and reporting gave leadership real-time visibility, while built-in compliance features made HIPAA and security management easy. The IT team now supports over 625 employees across multiple locations with faster, more reliable service.
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Deskpro helped Proscan Imaging set up a secure, multi-department help desk. The company needed HIPAA compliance and strong privacy controls.... Deskpro allowed Proscan to segment teams and customize ticket forms for each department. Reporting features let them create dashboards with custom fields. Proscan now supports both internal and external users across many teams.
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Heap helped Atria Senior Living boost website conversions by 9%. Atria switched from Google Analytics to Heap for deeper user... insights and automated data capture. The team used user segmentation and session replay to find drop-off points and optimize user journeys. After making images clickable, conversions to community pages rose by 9%. Job post visits from branded sites grew by 2.59%. Heap's analytics now guide Atria's digital marketing and product decisions.
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Guardian Recovery used Nelio A/B Testing to boost website lead conversions. They wanted to improve results from paid and organic... traffic. Nelio A/B Testing let them run experiments on landing pages without developer help. The team tested different layouts and messages to see what worked best. One test raised conversion rates from 3.09% to 4.15%, a 34.3% increase. Another test saw a 52.7% lift in conversions. This led to tens of thousands of dollars in extra ROI and better ad spend efficiency.
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Acoustic Campaign helped Secure Medical boost email open rates by 16. 4% per year. The company switched from three other...email platforms to Acoustic for easier campaign setup and better reporting. Secure Medical saw over 200% growth in email opt-ins in three years. The team now uses A/B testing and AI to improve engagement and productivity. Acoustic Campaign made it faster to launch campaigns and reply to customer questions.
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Acoustic Campaign helped Secure Medical boost email open rates by 16. 4% per year. The company switched from three other...email platforms to Acoustic for easier campaign setup and better reporting. Secure Medical saw over 200% growth in email opt-ins in three years. The team now uses A/B testing and AI to improve engagement and productivity. Acoustic Campaign made it faster to launch campaigns and reply to customer questions.
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Amplitude Analytics helped Well Pharmacy increase signup conversion by 30%. The product team used Amplitude to analyze user drop-off in... the signup flow and made a simple change that improved results. Real-time analytics reduced feedback time from weeks to minutes. Seven teams now use Amplitude to monitor fulfillment and optimize warehouse operations. The platform supports Well Pharmacy’s goal of building an omnichannel pharma experience.
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AmplifAI helped SSM Health boost agent productivity by 64% in four months. The platform unified siloed data and automated metric... tracking. Leaders gained clear, prioritized actions and agents accessed performance data easily. Personalized coaching increased by 206% and long inactivity dropped by 32%. SSM Health saw a major operational transformation and strong ROI.
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ZS built an AI-powered decision engine for a global healthcare company. The company sells generics and OTC products to pharmacies... in the EU. The solution uses predictive models to recommend optimal orders and uncover cross-selling opportunities. Sales teams saw a 3%-5% expected sales uplift. The time for sales reps to visit clients dropped by 10%-15%. The company plans to expand the rollout across the EU.
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Conga Contracts helped Hospice of the Valley automate contract management. The organization struggled to track renewals and manage hundreds of... vendor contracts across 25 locations. Conga's contract lifecycle management system provided automated alerts, real-time reporting, and customizable configurations. Facilities and IT departments now use the system for hospital agreements, insurance, and compliance. The solution supports growth and ensures timely sharing of liability certificates with city and fire departments.
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Dynatrace helped CareSource boost observability insights adoption by 450%. The platform enabled CareSource to instrument over 600 applications in 60... days. Service uptime for prior authorization processes increased to 99%. Mean time to resolution dropped by 30% with automation and ServiceNow integration. CareSource consolidated from three observability tools to one, saving nearly $1 million over three years.
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Lattice helped Strive Health reduce employee attrition by building a manager-driven career growth program. The company rolled out structured career... tracks, individualized development plans, and a transparent promotions process using Lattice. Over 50 new managers were trained, 40 employees were promoted, and 36 clinical managers re-engaged through personalized plans. Career conversations became consistent and part of daily operations. Strive Health earned Lattice’s 2025 “Growth Accelerator” award for scaling people development.
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Brandfolder helped HealthONE manage digital brand assets for 6 hospital brands. HealthONE's marketing team struggled to share large files and... maintain brand consistency across many teams and vendors. Brandfolder provided a central platform for uploading, organizing, and sharing assets. Teams now access the right files quickly and follow brand guidelines. This improved brand consistency and saved time for designers and marketers.
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NetX helped Healthdirect Australia launch a new site in just nine sprints. The platform automated image processing for five websites... and a mobile app. NetX enabled fast content delivery and fewer rollbacks. Healthdirect Australia now manages digital assets with less support needed. The team uses continuous delivery and automation for better user experiences. NetX ensures compliance with strict government security rules.
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ImageKit helped Apollo 24|7 cut media delivery costs by 50%. The healthcare platform faced high CDN expenses, limited analytics, and... complex workflows. ImageKit unified storage, optimization, and delivery, integrating with AWS S3 and Magento 2. Apollo 24|7 saw a 180% traffic increase and now handles 2.4 billion monthly requests. Faster load times and actionable analytics improved user experience and operations.
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Baptist Health used IntelligenceBank’s online brand portal to manage COVID-19 communications. The platform let them centralize assets, templates, and messaging... for fast distribution across eight hospitals and 300 care points. Creative teams could quickly update and share approved materials, keeping up with daily changes. This helped staff work remotely and ensured brand compliance during the crisis. IntelligenceBank enabled seamless, system-wide communication in a rapidly changing environment.
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MediaFiler helped Gelre ziekenhuizen centralize all media files in one digital asset management system. Before, staff used outdated photos and... kept personal archives. The new mediabank lowered the workload for the medical photography department. Permissions are easy to manage. Now, every department can upload and control their own materials. Staff say the system is essential and reliable.
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Document360 helped HHAeXchange quickly update and manage their documentation. The team used health check metrics to ensure content was easy... to read for all users. Real-time updates and analytics improved support and user engagement. The support team now answers more advanced questions, showing better product understanding. Document360’s features made the help site a key tool for both support and sales.
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Shelf helped a Fortune 50 healthcare leader fix content ROT in over 60% of their documents. The company was breaching... SLA for first contact resolution due to outdated and inaccurate content. Shelf's solution removed bad content, added missing context, and improved agent assist answers. Content utilization improved by 225%. First contact resolution reached over 95%, ending contract breaches and restoring trust.
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Discovery Behavioral Health used Zavanta SOP Software to standardize policies and procedures across 1,700 employees. Before Zavanta, each department managed... documents separately, making it hard to find information. Zavanta helped the company quickly update policies during the COVID-19 pandemic and improved accountability. Staff competency testing now reports a 100% score. Employees appreciate having all resources in one web-based portal.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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DispatchHealth used LinkSquares to manage complex healthcare compliance and contract drafting. The legal team needed to handle up to 80... employment agreements per month, each with unique regulatory requirements. LinkSquares enabled fast, self-service contract creation with dynamic templates, cutting employment agreement creation time by over 50%. The platform unified contract storage, improved version control, and provided granular permissions for privacy. DispatchHealth now tracks agreements easily and ensures up-to-date compliance across all markets.
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Conga Contracts helped Hospice of the Valley automate contract management. The organization struggled to track renewals and manage hundreds of... vendor contracts across 25 locations. Conga's contract lifecycle management system provided automated alerts, real-time reporting, and customizable configurations. Facilities and IT departments now use the system for hospital agreements, insurance, and compliance. The solution supports growth and ensures timely sharing of liability certificates with city and fire departments.
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Conga Contracts helped Hospice of the Valley automate contract management. The organization struggled to track renewals and manage hundreds of... vendor contracts across 25 locations. Conga's contract lifecycle management system provided automated alerts, real-time reporting, and customizable configurations. Facilities and IT departments now use the system for hospital agreements, insurance, and compliance. The solution supports growth and ensures timely sharing of liability certificates with city and fire departments.
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Contract Logix helped a large North American managed care organization modernize its contract management. The MCO replaced outdated Excel processes... with a secure, cloud-based CLM system. This improved contract visibility, compliance, and collaboration across 300+ care communities. Automated workflows reduced missed renewals and sped up contract execution. The organization now manages contracts more efficiently and mitigates risk.
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DiliTrust Matter Management helped a global healthcare leader cut legal expenses by 10% each year. The company faced slow billing,... poor analytics, and a rigid legacy system. DiliTrust delivered an integrated matter management and e-billing platform. Automation improved invoice appeals and analytics enabled smarter fee negotiations. The project finished on time and on budget, with high satisfaction from the legal team.
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Crayon helped Flatiron Health build a strong competitive intelligence program. Before Crayon, Flatiron struggled with scattered and outdated competitor information.... Crayon made it easy to collect, filter, and share market insights across teams. The product marketing team now delivers timely, targeted intelligence to sales, product, and executive teams. Crayon’s platform saves time and improves the quality of competitive resources. Stakeholders rely on Crayon for actionable insights that support better business decisions.
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Contify helped a global healthcare enterprise cut manual research time by 40%. The company used Contify’s real-time intelligence platform to... automate research and deliver insights to over 100 stakeholders. Teams in strategy, marketing, R&D, and commercial roles accessed curated dashboards and newsletters. The platform reduced intelligence blind spots and improved the speed of executive briefings. Contify enabled faster, data-driven decisions across the organization.
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AlphaSense helped Cardinal Health's Center of Excellence team save about 45 minutes each day on research. The team used AlphaSense... to search many datasets quickly and find key information faster. This let them spend more time on strategic work and less on manual searching. AlphaSense's AI search gave them confidence they were seeing all relevant research. Daily alerts kept them updated on important healthcare topics and trends.
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Essity used Intelligence2day® to automate and decentralize competitive intelligence monitoring. The platform helped 2,500 employees access industry and competitor news.... Essity increased automation, set up dynamic dashboards, and improved content feeds. Each business unit now manages its own dashboard, boosting collaboration and productivity. The solution made news management faster and more relevant for decision making.
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Improvado helped a large healthcare software provider automate marketing data aggregation. The company unified data from Apple Search Ads, Google... Ads, Skai, and more, streamlining reporting into Looker dashboards. This automation saved $500K per year in staff costs and made client onboarding 15 times faster. The marketing team now spends less time on manual data work and more on analysis. Time to value was less than a week after implementation.
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A Fortune 100 healthcare insurer used InMoment's Conversational Intelligence to analyze 20,000 call transcripts and post-call surveys. The goal was... to improve member experience during a period of benefit changes. Agents who introduced themselves as 'Healthcare Advocates' saw a 25% increase in positive sentiment. Calls mentioning the annual notice of change had a 4-point higher NPS. Confirming issue resolution at the end of calls led to an 18-point NPS boost. The project identified key training opportunities to drive better customer satisfaction and operational efficiency.
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InterFAX helped a top 50 US hospital upgrade to a secure, HIPAA-compliant cloud fax system. The hospital needed fast, reliable... faxing to support growing patient needs. InterFAX integrated with their existing systems using an API, causing no service disruptions. The hybrid solution enabled 5 million additional faxes and improved patient communications. The hospital now has faster service, better audit trails, and plans to move fully to cloud fax.
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SurveySparrow helped medneo boost patient feedback response rates from 1. 5-2% to 6.5%. medneo replaced paper surveys with a QR...code system, making it easy for patients to share feedback after exams. Staff saved time and reduced admin work. The platform ensured GDPR compliance and full anonymity. medneo also used SurveySparrow to gather employee feedback after training sessions.
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SurveySparrow helped medneo boost patient feedback response rates from 1. 5-2% to 6.5%. medneo replaced paper surveys with a QR...code system, making it easy for patients to share feedback after exams. Staff saved time and reduced admin work. The platform ensured GDPR compliance and full anonymity. medneo also used SurveySparrow to gather employee feedback after training sessions.
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SurveySparrow helped medneo boost patient feedback response rates from 1. 5-2% to 6.5%. medneo replaced paper surveys with a QR...code system, making it easy for patients to share feedback after exams. Staff saved time and reduced admin work. The platform ensured GDPR compliance and full anonymity. medneo also used SurveySparrow to gather employee feedback after training sessions.
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LearnUpon helped Healthcare Australia modernize its training for over 15,000 users. HCA faced outdated technology and complex training needs across... multiple divisions. LearnUpon’s LMS offered easy integration, mobile access, and Australian data hosting. The platform enabled HCA to manage 80+ training portals for diverse audiences. HCA praised LearnUpon’s exceptional support and flexibility, making training efficient and scalable.
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Fuel50 helped Avalere Health boost employee retention to 98%. The company faced a tight talent market and needed to scale... skill identification and close skill gaps. Fuel50’s AI Talent Marketplace became the core of their HR strategy. Employees gained new career path visibility and internal mobility. Avalere Health saw a 60% reduction in employee churn and a 9% drop in attrition.
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