Workday
- Information Technology And Services
- Very Large
Pleasanton, USA
Workday used Qualtrics to unify customer insights across the company. They replaced over 125 fragmented feedback methods with a single... insights engine. In the first year, Workday delivered 45% more research projects. They surveyed 145,000 users through in-product intercepts. The new Ideation Hub increased customer submissions by 89%. Teams now use unified dashboards to connect customer signals to business outcomes.
rready
- Information Technology And Services
- Small
Zurich, Switzerland
Tap My Back helped rready boost employee engagement after rapid growth. rready needed a tool that worked inside Microsoft Teams... for easy feedback and recognition. Tap My Back's integration let team members give 180-degree feedback and recognize each other's work. The platform created a positive culture and improved satisfaction. rready now sees over 20 recognition taps each month from a team of 40.
Zapier
- Information Technology And Services
- Medium
San Francisco, USA
Zapier used Voice AI to change how they hire for senior roles. They made the voice interview part of the... job application. This helped them save 228 recruiter hours in 75 days. 97% of candidates rated the experience as excellent. Only 6% of candidates opted out of the process. The new method let more candidates show their skills and kept human judgment in hiring.
Vertiv
- Information Technology And Services
- Large
Columbus, USA
Vertiv used Betterworks to improve transparency and employee development. The company focused on performance management and goal setting. Betterworks helped... Vertiv with feedback, conversations, and engagement. The solution supported talent transformation and unified talent profiles. Vertiv aimed to drive better employee outcomes with analytics and insights.
Engagedly helped Actifio improve employee engagement and performance management. Actifio used Engagedly to streamline feedback and goal tracking. The platform... made it easier for managers to recognize achievements. Employees felt more motivated and connected. Actifio saw better alignment between teams and company goals.
8allocate
- Information Technology And Services
- Medium
Karma helped 8allocate, an AI and software development company, boost remote team engagement. The company used Karma's Slack integration to... recognize achievements and foster appreciation. In one year, employees issued over 17,000 Karma points, redeemed 300 rewards, and achieved 90% active user participation. The tool made recognition easy, fun, and part of daily communication, strengthening trust and collaboration across global teams.
Connecteam helped LETZ SUSHI, a Danish restaurant with over 200 employees, improve employee engagement and streamline daily operations. The app enabled... real-time communication between staff and management, making it easy to share updates and feedback. LETZ SUSHI digitized training materials, checklists, and resources, allowing employees to access information anytime. This led to higher team spirit and faster onboarding for new hires. LETZ SUSHI now maintains staff handbooks and training programs more efficiently.
Coca-Cola European Partners
- Food & Beverages
- Very Large
Uxbridge, UK
ADP Global Payroll helped Coca-Cola European Partners standardise payroll and HR processes across 13 countries. CCEP needed a unified approach... to improve efficiency and governance. ADP integrated its payroll solution with SuccessFactors, giving CCEP a single, common view of payroll data. This streamlined processes and improved accountability. The solution supported compliance with local payroll rules in every region.
WorkTango Nominations & Awards helped Boston Beer Company boost employee engagement. The company received over 2,800 peer award nominations. Employees... celebrated each other's achievements using the platform. This created a culture of recognition and community. Peer-to-peer appreciation increased across the workforce. The solution made it easy to manage and track awards.
Employee Experience Management in Action in Other Industries
Thales UK
- Aerospace & Defence
- Large
London, UK
Reward Gateway helped Thales UK launch a branded recognition hub for its 6,700 employees. The platform included peer-to-peer eCards, InstantAwardsTM,... and Above and Beyond Awards. Thales saw its UK engagement score rise from 62% to 72%, a 10% increase. Over 2,500 eCards and 3,200 InstantAwardsTM were sent since launch. 60% of employees now use the recognition hub, up from 43%.
Pawan Keswani (prior organization, unnamed)
- Small
Vantage Circle highlights a story from HR leader Pawan Keswani. His team faced long projects and low morale. They started... a "Tea Time Thanks" program to recognize small, everyday efforts. Simple gestures like handwritten notes and favorite tea boosted team spirit. Recognition became a daily habit, not just a formal event. The story shows how personal recognition can improve workplace culture.
Stingray used Workleap Officevibe to improve employee engagement and retention. The HR team leveraged employee experience data to guide executive... decisions. They implemented the tool to stay connected with their distributed teams. Stingray saw consistently high scores in employee relationships and eNPS. Data-driven strategies helped them support and motivate staff. The company prioritized employee feedback to shape business outcomes.
Recent adoption and success with Employee Experience Management software in Retail
Designer Shoe Warehouse (DSW) / Town Shoes
- Retail
- Large
Toronto, Canada
Guusto helped Town Shoes, including DSW Canada, improve employee engagement. The company struggled with a manual, costly recognition program across... 182 locations. Guusto's digital platform let district managers and senior leaders easily send recognition gifts. Employees liked the simple process and choice of gift cards. In less than a year, engagement scores improved based on company metrics.
Winningtemp helped Travel Retail Norway support 1000 employees across six airport stores. During the pandemic, TRN faced a 98.8% drop... in revenue and had to furlough most staff. They switched from annual to weekly employee pulse surveys for faster feedback. Leaders used Winningtemp data to address issues and boost engagement. Over 100,000 questions were answered in a year, helping all staff feel heard.
Skills Base helped Vodafone Retail NZ cut training time for new hires from 6 months to 3 months. Before, they used... manual spreadsheets, which slowed training and made it hard to track skills. With Skills Base, they moved to a cloud-based skills management system. This gave everyone access to real-time skills data and made career development faster and more flexible. Sales coaches now use the Skills Matrix to spot skill gaps and plan development before meeting employees.
PitchBook used Lattice to shift from process-focused performance reviews to impact-driven talent management. They embedded company values and competencies into... reviews, making feedback more specific and actionable. As a result, 80% of employees now say they receive useful feedback, and 77% report that feedback helps them improve. Review completion rates rose from 65% to over 90% in one quarter, and Talent Review launch time dropped from a week to a fraction of that. AI-powered audits improved feedback quality, with the lowest-scoring department improving by 19 points in three quarters.
Novatti used HiBob to replace manual HR processes as they grew beyond 130 employees. HiBob helped Novatti build a hybrid... work culture and boost engagement with a central communication hub. The platform enabled easy compliance reporting for the Board and government agencies. Novatti automated onboarding, making it more personal and efficient. With HiBob, Novatti launched Core HR in just 35 days.
OpenElevator helped UBS reduce employee turnover and improve team collaboration. Andy, a team head at UBS, used OpenElevator to quickly... assess team engagement and identify employees at risk of leaving. The platform provided actionable insights, revealing that 9 out of 34 employees were at risk and highlighting key drivers of engagement. Andy found the tool easy to use and valuable for hiring and annual reviews. OpenElevator enabled faster, data-driven decisions, saving time and lowering turnover costs.
Employee Experience Management in Action in Manufacturing
Toyota Material Handling
- Manufacturing
- Large
Columbus, USA
HR Cloud's Workmates platform helped Toyota Material Handling boost employee engagement. Their previous communication app lacked interactivity and caused login... issues. HR Cloud offered more features, including peer-to-peer recognition and customization. Associates now connect, comment, and give feedback from any device. Toyota praised the platform's value and the positive impact on company culture.
Freshservice helped AG Barr resolve 60% of IT tickets using AI agents. The company switched from a legacy helpdesk tool... that lacked ITIL features and reporting. Freshservice enabled fast adoption, automated workflows, and easy integrations with Google Workspace and TeamViewer. AG Barr improved change management and asset tracking. The AI bot, BruDog, now closes over 2,000 tickets monthly, saving time for both agents and employees.
Corning used Tivian's platform to improve employee satisfaction. The company made information easy for all employees to access. Corning can... now measure and scale campaigns in real time. The platform helps keep feedback at the center of their business. Employee satisfaction with internal programs increased.
Premier Medical Staffing Services
- Hospital & Health Care
- Medium
Milwaukee, USA
Sense helped Premier Medical Staffing Services automate recruiting workflows and save over 1,600 hours. The company unified four platforms into... one, reducing manual work and data errors. Automated chatbots and compliance tools improved candidate engagement and data accuracy. Premier saw a 2.4x ROI and engaged 33,000 candidates in 2025. The automation also boosted staff morale and improved client management processes.
Nebraska Medicine
- Hospital & Health Care
- Very Large
Omaha, USA
Nebraska Medicine needed a better way to reach employees who did not have regular computer access. They wanted a digital... employee experience platform to improve communication for their dispersed, frontline workforce. Firstup replaced their old intranet and email tools, helping boost engagement and retention. The team is expanding use to digital displays and assistant integrations for easier access to information. Leadership sees communication as the foundation for business success.
Sutter Health used MentorcliQ to automate their employee mentoring program. The platform replaced manual matching with an automated system. This... made it easier to connect mentors and mentees. Sutter Health improved their mentoring process with MentorcliQ. The solution helped save time and increased program efficiency.
The Latest Employee Experience Management Deployments delivering value in Education
West Coast University
- Education
- Large
Los Angeles, USA
West Coast University used CORE Higher Education to manage clinical, experiential, and fieldwork education for nursing, pharmacy, and occupational therapy programs. The university needed... a flexible and robust system as their programs grew. CORE streamlined program management and improved visibility for administrators, students, and instructors. Student satisfaction increased after implementing CORE. The university values the personalized support from the CORE team.
University of Arkansas at Little Rock
- Education
- Medium
Little Rock, USA
University of Arkansas at Little Rock used Dock’s Reusable Digital ID platform to let organizations report cyber threats anonymously. The university integrated... Dock’s Certs with its Security Incident Sharing Platform through the US Department of Energy’s ET-ISAC. This solution uses Zero-Knowledge Proofs to verify membership without revealing identity. Hundreds of organizations can now share threat intelligence securely. The result is a safer, more collaborative cyber defense network.
Recent adoption and success with Employee Experience Management software in Accounting
Accounting & Tax Professionals
- Accounting
- Small
CoolLife. io helps accounting and tax professionals manage compliance and client documents. The platform centralizes files, automates document requests, and...tracks deadlines. Firms use secure VDR and CRM features to protect sensitive data and improve collaboration. Automated workflows reduce manual errors and save time. According to Accounting Today, automation can cut processing time by up to 50%.
Cooleaf helped Aprio, a leading accounting firm, boost employee engagement during rapid growth. After shifting to remote and hybrid work,... Aprio needed to keep its 2,100 employees connected and motivated. Cooleaf's employee engagement platform provided more than just recognition—it brought teams together. Aprio earned Top 5 Workplace honors in Atlanta and ranked 26th on Accounting Today's Top 100 Firms list. Leaders praised Cooleaf for driving a strong, unified company culture.
Wonderkind integrated with Trenkwalder's ATS, Bullhorn, to automate job ad campaigns. This cut manual work for the marketing team and... let them manage campaigns across 16 countries from one location. Recruiters could launch jobs with one click, saving time and effort. The cost-per-lead stayed consistent even as operations scaled. Trenkwalder now plans to expand this automated approach to more countries.
SD Worx used Social Seeder to boost the reach of their content and highlight the expertise of their consultants. They engaged 1,000... ambassadors, achieving 2 to 10 times more reach compared to company posts. The platform helped their marketing teams share content organically and improve engagement. SD Worx plans to use Social Seeder for recruitment in the future. Social Seeder is now a key tool for their employer branding and HR strategy.
Employee Experience Management in Action in Insurance
Kent & White
- Insurance
- Small
Bathurst, Canada
Evergreen helped Kent & White boost peer recognition during rapid growth. The insurance brokerage struggled to celebrate wins and recognize... employees as their team expanded. Evergreen made it easy for staff to give recognition, even when busy. Tagging core values to recognitions reinforced company culture. Peer recognition increased tenfold, helping remote and in-office staff feel valued and connected. Over 450 trees were planted as part of their recognition efforts.
BiznusSoft HR helped RightPM hire over 200 employees in just one year. The Salesforce-native HR platform replaced manual processes with... automated workflows. RightPM used custom requisition and onboarding tools to speed up hiring. Real-time dashboards gave HR, IT, and managers clear visibility. Payroll and benefits synced automatically, reducing errors and IT work. The HR team saved time and scaled hiring without losing control.
The Employee Experience Management Blueprint for Better Selection Decisions in Entertainment
Facepunch
- Entertainment
- Small
UK
Appraisd helped Facepunch, a UK-based game developer, centralize all performance conversations. Manager adoption increased after switching from HiBob to Appraisd.... Employees now get clearer feedback and understand bonus decisions. HR saves time with automated workflows and transparent reporting. The platform supports probation reviews, bonus reviews, and development plans.
Recent adoption and success with Employee Experience Management software in Computer Software
A leading enterprise SaaS company
- Computer Software
- Large
Bengaluru, India
Empuls helped a leading enterprise SaaS company in India cut SLA breaches by 41%. The company used Empuls to reward... customer success teams for proactive account management and support excellence. Teams earned recognition for improving customer health scores, conducting timely QBRs, and accelerating onboarding. Peer recognition boosted morale and collaboration. The result was better retention, faster resolutions, and stronger customer satisfaction.
Driving ROI and results: Understanding the Impact of Employee Experience Management in Management Consulting
Ernst & Young (EY)
- Management Consulting
- Very Large
London, UK
EY uses Bonfyre to support organizational transformation and change management. Maya Smallwood, a Principal at EY, explains how digital transformation... impacts people and processes. She highlights the importance of engaging employees early in change initiatives. Automation and data-driven tools help EY clients shift manual tasks and focus on higher-value work. EY measures success by adoption and employee engagement, not just ROI.
Recent adoption and success with Employee Experience Management software in Apparel And Fashion
VF Corporation
- Apparel & Fashion
- Very Large
Denver, USA
Qooper helped VF Corporation grow its mentoring program from 100 to over 1,500 participants. The company replaced manual mentor matching... with Qooper’s automated algorithm, saving HR managers hours of work. Employees could self-select matches, and frontline staff accessed the program via mobile. Robust reporting let leaders track engagement and secure board approval for expansion. VF Corporation now runs six mentoring programs, improving employee performance and networking across sales, finance, and support.
The Latest Employee Experience Management Deployments delivering value in Hospitality
Palazzo Versace Dubai
- Hospitality
- Large
Groupe. io helped Palazzo Versace Dubai improve internal communications and employee engagement. The hotel needed to reach frontline staff and...share real-time updates. Groupe.io's mobile-first platform enabled easy onboarding, digital announcements, and public recognition. Employees accessed training and company news on the app. After deployment, the happiness index reached an all-time high and retention improved.
