Case Studies for Apparel & Fashion | Real Results & ROI 2026

Lacoste used Foxintelligence by NIQ to track online market share and e-shopper behavior. Before, Lacoste relied on guesses and manual... checks to understand competitors. With Foxintelligence, they gained clear data on market trends and competitor moves. The platform helped Lacoste spot new business opportunities and save time on reporting. Lacoste now makes faster, data-driven decisions for their online strategy.
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Nosto helped Show Me Your Mumu boost average order value by 20%. The brand used personalized product recommendations and email... widgets to improve product discovery and customer loyalty. They added a color-swatch selector and matching accessories to simplify shopping for bridal customers. Email recommendations, integrated with Klaviyo, led to a 70% open rate and a 4% increase in email widget click-through rate. The team saved time and gained new ways to test and optimize their site.
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Billabong used Barilliance's AI-powered product recommendations to boost ecommerce results. They saw a 533% increase in conversion rate from product... recommendations. The solution adapts offers in real time based on customer behavior and page context. Billabong can easily copy personalization rules across global sites, saving IT resources. The approach increased engagement, revenue, and customer value.
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Riskified helped Lorna Jane increase authorization rates by 13%. The company saw a 98% reduction in chargebacks and a 54%... decrease in fraud costs. Lorna Jane integrated Riskified through Shopify to screen orders before authorization. This reduced manual reviews and improved customer experience. The solution used machine learning to approve more good orders and block fraud.
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Honeylove used Rokt Ads to reach high-intent shoppers at checkout. In just 7 months, they gained over 2,000 conversions and... kept a strong ROAS. 70% of conversions happened within 24 hours. Lifetime value rose by 20% compared to other channels. Machine learning and native ad placements helped improve targeting and results.
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Wheelify helped The Pretty Rag boost revenue by over $45,000 in four years. The brand used gamified spin-to-win popups to... turn visitors into email subscribers and buyers. More than 12,600 subscribers joined through interactive campaigns. The solution increased engagement and repeat purchases. The Pretty Rag saw higher conversions and stronger customer loyalty.
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Selligent by Marigold helped Tape à l’Œil (TAO) rethink its email engagement strategy after Apple Mail privacy changes. TAO used Selligent’s... data hub to identify real customer activity and enrich segmentation with behavioral signals. The team launched new journeys for engaged and less-engaged users. In one month, TAO cut email volume by 30%, tripled conversions, and boosted click rates fivefold. The brand now targets active users and drives better results with fewer emails.
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ANSIN used edrone to boost their newsletter subscribers by 46. 12% in under six months. The brand saw an impact...rate of 64.52% of revenue influenced by edrone's marketing automation. Repeat purchase rate reached 34%, showing strong customer loyalty. Personalized recommendations and pop-ups helped drive these results. Edrone made email marketing a key channel for ANSIN's growth.
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AfterShip Email and SMS helped Unitymob boost sales and cut costs. Unitymob saw a 50% increase in GMV for some... stores using AI-powered product recommendations in emails. The switch from Mailchimp to AfterShip made email setup much faster, taking just a few minutes. Unitymob reduced SMS marketing costs by up to 67%. Customer support from AfterShip was praised for being responsive and helpful.
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Gymshark used social media and influencer marketing to grow its sportswear brand. The company achieved 193% compound sales growth over... three years and reached £41M in sales. Gymshark partnered with fitness influencers on platforms like Instagram, YouTube, and TikTok. Their TikTok campaign, #Gymshark66, generated 45.5 million views and an 11.11% engagement rate. Gymshark now sells to 131 countries and has a strong global following.
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Dressipi helped Country Road Group boost revenue per visitor by 4% on their Witchery website. The company used Dressipi to... improve product tagging, increasing from 7 to 50 attributes per garment. Personalized outfits and similar item recommendations were launched on product pages. Weekly personalized emails drove an 11% increase in revenue per email. Country Road Group is now expanding Dressipi's personalization across all its brands.
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BrandShield helped Levi Strauss & Co fight a surge in online scams during the COVID-19 pandemic. Levi’s faced counterfeit sales,... trademark infringement, and unauthorized sellers as more shoppers moved online. BrandShield detected and took down nearly 1,000 phishing sites in two years. This protected Levi’s customers and saved them money. The brand’s reputation and online revenue stayed strong thanks to ongoing brand protection.
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Shopware helped MAC Jeans unify its B2C and B2B online shops into one system. The switch saved a lot of... time by letting the team manage everything in one place. MAC Jeans saw its cost per acquisition cut in half and its conversion rate double. Annual revenue grew by an average of 38% after the relaunch. The new shop also improved visibility and made it easier to expand into new markets.
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Maurizio Mykonos used NuORDER by Lightspeed to expand its wholesale business in the US. The brand wanted to gain new... wholesale accounts and boost sales outside of traditional market weeks. With NuORDER, they streamlined order management, reduced manual errors, and enabled buyers to place orders year-round. The platform helped them build stronger relationships with buyers and increase revenue throughout the year. Maurizio Mykonos now enjoys a stronger brand presence and a competitive edge at trade shows.
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Now Commerce B2B portal helped Salvatore R. , the US office of an Italian clothing brand, cut manual order entry....Sales reps now use their phones to check order status, inventory, and invoices. The QuickBooks integration reduced errors and saved time. Most orders need only a quick review before sending. Sal no longer gets constant texts from reps, improving efficiency.
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Michael Kors used the Intent Platform to improve their online experience. The platform helped them enhance product discovery and navigation.... This made it easier for shoppers to find what they wanted. The result was a smoother shopping journey for customers. Michael Kors saw better engagement on their website.
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Rithum helped Superdry grow marketplace sales by 67% in two years. Superdry expanded to nine new channels, reaching 27 global... marketplaces. The Rithum platform replaced manual spreadsheet processes, making product setup and channel launches faster. Superdry now adapts content and stock for each marketplace using insights from Rithum. The team focuses on profitable growth and strategic channel expansion.
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ESW helped Damiani expand its ecommerce presence to 36 global markets. Damiani saw a 17.5% increase in orders and a... 17.4% rise in checkout conversion rates. ESW provided localized checkout, efficient logistics, and omnichannel strategies. Damiani launched Venini's ecommerce in the US, showcasing Italian craftsmanship. Damiani won the Netcomm Award 2023 for excellence in cross-border ecommerce.
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ChannelEngine helped Teddy Group migrate three fashion brands to a single platform. The company listed 50,000 SKUs across several European... marketplaces. ChannelEngine enabled faster product listings, automated marketplace operations, and centralized control. Teddy Group saw a 183% increase in recurring revenue in 8 months. Revenue from new collections grew by 30%. The platform made it easier to manage multiple warehouses and expand into new markets.
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Yotpo Loyalty helped Boardriders unify its loyalty program across nine brands. The company saw a 4.5x higher repeat purchase rate... among loyalty redeemers. Loyalty members generated 42% more revenue than non-redeemers. The loyalty database grew 75% to nearly 1 million members. Participation rates reached 6–18%, well above the industry benchmark. Boardriders gained a single customer view and improved segmentation for targeted campaigns.
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MoEngage helped Nobero grow app revenue from 0% to 35% of total sales. The brand used Merlin AI to automate... content and run 25+ CRM journeys across email, SMS, WhatsApp, and push. Repeat purchase rate jumped from 37% to 52% in one year. Broadcast email open rates hit 45%. Daily push revenue reached ₹1 lakh. CRM flows now drive half of Nobero's CRM revenue.
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Farfetch used advanced eCommerce marketing automation to grow into a global fashion leader. The company focused on SEO, driving over... 4 million monthly visitors and boosting gross profit by 87% in one year. Paid search ads and targeted landing pages helped attract high-intent buyers. Farfetch also used LinkedIn to recruit talent and built a strong social media presence, gaining over 2 million Instagram followers. Smart website localization and clear navigation improved the shopping experience.
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SALESmanago helped Monnari, a Polish fashion brand, boost sales and achieve a 5,621% ROI. Monnari unified its marketing channels and... used automation for lead generation, segmentation, and personalised campaigns. The customer database grew by 20.8%. Email open rates rose by 213% and click-through rates by 1,118%. Personalised campaigns drove 46.46% of total sales. SALESmanago powered 45% of all transactions and increased average order value by 11%.
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Selligent by Marigold helped Tape à l’Œil (TAO) rethink its email engagement strategy after Apple Mail privacy changes. TAO used Selligent’s... data hub to identify real customer activity and enrich segmentation with behavioral signals. The team launched new journeys for engaged and less-engaged users. In one month, TAO cut email volume by 30%, tripled conversions, and boosted click rates fivefold. The brand now targets active users and drives better results with fewer emails.
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Selligent by Marigold helped Tape à l’Œil (TAO) rethink its email engagement strategy after Apple Mail privacy changes. TAO used Selligent’s... data hub to identify real customer activity and enrich segmentation with behavioral signals. The team launched new journeys for engaged and less-engaged users. In one month, TAO cut email volume by 30%, tripled conversions, and boosted click rates fivefold. The brand now targets active users and drives better results with fewer emails.
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Rhone Apparel used Aimtell web push notifications to boost online sales. The brand generated an extra $93,000 in revenue with... this strategy. They targeted shoppers who visited their site but did not buy. The notifications brought these visitors back to complete purchases. This approach helped Rhone Apparel increase customer engagement and sales.
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Taranko used the ExpertSender platform to improve marketing automation and customer segmentation. They analyzed customer activity using RFM to target... premium and potentially loyal shoppers with personalized content. Taranko also launched onboarding email series and tailored newsletters to engage new and existing customers. As a result, their email open rate increased by 21% and click-through rate by 9% in 2022. Now, 56% of their contact base are active subscribers.
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Wear Your Opinion used Idukki UGC galleries on its streetwear storefront. Real customer photos were shown to help shoppers see... how products look in real life. Product tagging let visitors go from inspiration to checkout without leaving the page. In about nine months, the widgets got 297,915 impressions and 140,000 visitors. This led to 128 add-to-cart events and 92 checkout click-throughs, driving ₹154,346 in attributed checkout revenue.
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Farfetch used monday. com Work OS to save over 42,000 hours each year. The marketing planning team managed global campaigns...with hundreds of people across 40 teams. Before, they struggled with manual processes and scattered tools. With monday.com, they built a central platform for campaign planning, content production, and CRM. Teams now track deadlines, automate updates, and connect workflows. Integration with Slack improved communication. Farfetch continues to optimize processes on monday.com for better results.
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Digioh helped Andie Swim boost conversions by 296% with a personalized fit quiz. The quiz also increased average order value... by 21% and delivered a 96X ROI. Andie Swim used Digioh to capture real-time feedback and personalize the shopping experience. Integration with Klaviyo and WAIR improved email flows and fit recommendations. The partnership led to stronger customer loyalty and a larger CRM list.
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SAP Engagement Cloud helped CUE Clothing Co. boost average order value by 5-6x and increase loyal customers by 21%. CUE... unified their e-commerce and in-store data to deliver seamless hybrid customer experiences. They used video-based styling, multichannel wish lists, and AI-powered recommendations. 60% of digital and in-store styling sessions converted to sales. Marketing automation and omnichannel integrations drove retention and growth.
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Omnisend helped Rachel Riley boost its Black Friday Cyber Monday sales by 77. 33% year-over-year. The brand used Omnisend's automation,...email, and SMS campaigns to drive 48.1% of total store revenue during BFCM. Automations made up 46% of Omnisend-driven revenue. Rachel Riley switched from other platforms to Omnisend for better features and transparent pricing. The team used real-time reporting to optimize campaigns and build customer loyalty.
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Opal helped Madhappy centralize their content planning and review. The marketing team saved about 25 hours per month on content... reviews. Content approvals became 40% faster. Opal gave the team a single source of truth for all marketing content. This improved alignment and efficiency across channels. The team now documents every decision for future campaigns.
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iPresso Marketing Automation's MAiA AI assistant helped an online apparel store cut executive report prep time from 4–5 hours to just 20 minutes. The marketing team... used MAiA to quickly analyze campaign data across email, SMS, and on-site channels. Diagnosing a 9% drop in email open rates took minutes instead of hours, leading to an 18% increase in open rates within 6 weeks. Analyst productivity tripled, letting one person manage 60% more campaigns. The team now focuses on insights, not manual data work.
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Commanders Act helped K&L Ruppert, a leading German fashion retailer, improve customer journey insights and optimize marketing spend. The company faced... challenges with duplicate conversions and unclear attribution from coupon sites. Commanders Act enabled a deduplication process, saving five figures annually. Reporting accuracy improved, with conversion and web analytics reports now differing by less than 1%. Marketing tag deployment became much faster and easier.
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GetResponse helped Med&Beauty, a Polish apparel brand, boost sales with email marketing. In just five months, 10 newsletters generated $43,000... in revenue and an 873% ROI. The team used automated welcome flows and abandoned cart emails to drive engagement. Integration with their online store made campaigns easy to manage. Med&Beauty saw higher deliverability, time savings, and better reporting.
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Cordial helped PacSun migrate over 100 automations from a legacy ESP in just 38 days. The team prioritized batch email... ramp-up and critical automations to avoid business disruption. Cordial built key integrations, including a loyalty program, saving PacSun thousands of dollars. In 10 weeks, PacSun launched 43 multi-channel automations and 21 customer affinity automations. PacSun saw no major technical issues and praised Cordial's responsive support and fast implementation.
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PushPushGo helped 4F, a Polish sportswear brand, boost user engagement in their mobile app. 4F used mobile push notifications to... send mass and targeted campaigns, plus automation like abandoned cart and last seen product reminders. The company saw an immediate increase in return users and a decrease in app uninstall rates. Over 300,000 users subscribed to mobile push, with 60-70% of results from blast campaigns. 4F values the partnership for driving app engagement and sales funnel improvements.
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brabrabra used yespo to automate personalized SMS notifications for their loyalty program. They integrated Google BigQuery with yespo to segment... customer data and trigger targeted messages. The SMS campaign generated 10% of all online orders in the first month. The integration paid for itself within two weeks. This approach helped brabrabra boost online sales and improve customer engagement.
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Shopify Plus helped Ysé boost growth by enabling a flexible omnichannel strategy. After switching from Prestashop and Odoo, Ysé unified... online and in-store sales. The brand doubled its number of stores in two years. Online sales now make up 65% of revenue. The average shopping cart value increased by 30%. Ysé saw 18% more conversions within six months of migrating.
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Shopify Plus helped Ysé boost growth by enabling a flexible omnichannel strategy. After switching from Prestashop and Odoo, Ysé unified... online and in-store sales. The brand doubled its number of stores in two years. Online sales now make up 65% of revenue. The average shopping cart value increased by 30%. Ysé saw 18% more conversions within six months of migrating.
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Perpetua’s Influencer Marketing Platform helped Bob Mackie boost sales by 1. 5x and cut ACOS by 28%. The brand used...Perpetua’s Creator Network to run influencer campaigns on TikTok and Instagram. These campaigns drove over 1 million Spark Ad impressions and tripled detail page view rates. Bob Mackie tracked sales and conversions directly to specific creators and content. The campaigns helped reach new audiences and increased attributed sales by 30%.
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ShippingEasy helped LuLaRoe Meg save hours each week by automating order uploads and label printing. Meg now saves $1 on... every package shipped, handling about 100 packages weekly. The platform’s email notifications let customers track orders easily. Meg values the fast, helpful customer service and dedicated resources for LuLaRoe sellers. She regrets not switching to ShippingEasy sooner.
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Libas used Channelize. io's live shopping platform to connect with buyers and boost sales. Their first 30-minute live show had...1,458 viewers and a 7% engagement rate. Libas ran influencer-hosted shows, pre-promoted events, and offered giveaways and festive discounts. They used simulcasting to reach both website and Instagram audiences. Consistent show frequency and interactive features helped increase buyer engagement and conversion rates.
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Now Commerce B2B portal helped Salvatore R. , the US office of an Italian clothing brand, cut manual order entry....Sales reps now use their phones to check order status, inventory, and invoices. The QuickBooks integration reduced errors and saved time. Most orders need only a quick review before sending. Sal no longer gets constant texts from reps, improving efficiency.
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Theory uses Tulip to help tell its global brand story in retail stores. The company focuses on building strong customer... relationships across all channels. They train associates to deliver consistent, personalized experiences. This approach helps Theory balance global consistency with local relevance. The result is a more customer-centric, omnichannel retail journey.
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Honey Birdette used Kibo Order Management to improve its omnichannel retail experience. The company switched from Salesforce OMS and Mulesoft... to Kibo and Boomi to save costs and maintain strong functionality. Kibo provided real-time inventory visibility and intelligent order routing. The transition to the new platform took just 12 weeks. Honey Birdette now delivers a seamless luxury shopping experience online and in stores.
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Honey Birdette used Kibo Order Management to improve its omnichannel retail experience. The company switched from Salesforce OMS and Mulesoft... to Kibo and Boomi to save costs and maintain strong functionality. Kibo provided real-time inventory visibility and intelligent order routing. The transition to the new platform took just 12 weeks. Honey Birdette now delivers a seamless luxury shopping experience online and in stores.
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Tom Tailor used Ucommerce and Sitefinity to launch a new e-commerce store in Slovenia after the pandemic hurt their brick-and-mortar sales. The solution integrated... ERP and PIM systems, syncing online and offline stock and making content management easy. Within 3 months, the store went live and earned a net promoter score of 90%. Tom Tailor’s team can now manage promotions and discounts without outside help. The project won Sitefinity’s Website of the Year award in 2021.
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Linda used Sellfy to launch and grow her crochet pattern business. She needed a simple platform focused on digital products.... Sellfy let her set up her store in just 30 minutes. She now sells patterns, manages customer support, and uses email marketing with ease. Linda’s Sellfy site attracts magazine editors and new collaborations. Her business benefits from a user-friendly checkout and strong digital sales tools.
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ChannelEngine helped Teddy Group migrate three fashion brands to a single platform. The company listed 50,000 SKUs across several European... marketplaces. ChannelEngine enabled faster product listings, automated marketplace operations, and centralized control. Teddy Group saw a 183% increase in recurring revenue in 8 months. Revenue from new collections grew by 30%. The platform made it easier to manage multiple warehouses and expand into new markets.
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QAD Digital Commerce helped Twin Hill, a uniform apparel company, modernize its e-commerce platform. Twin Hill needed a secure, customizable,... and easy-to-use online store to meet client demands. The old system caused customer loss and security concerns. With QAD, Twin Hill launched 21 online stores and reduced customer service calls by 30%. Store setup time dropped from three months to one week, helping win a major corporate account.
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Kooomo helped Slam, a sportswear retailer, switch from Magento to a new digital commerce platform. Slam saw a 40% increase... in average basket size and achieved a 3x ROI in 14 months. Orders now process and ship within one day, and inventory updates in real time. Slam reached six-figure sales in six months and expanded to 40 countries. The USA became their third top market after using Kooomo's value-added services.
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elfo helped Mimpikita, a modest fashion brand, boost website traffic by 115%. The team used SEO, Facebook and Google ads,... email, and SMS marketing. Mimpikita saw a 4X higher ROAS from social media ads. Email open rates and click rates were 4X and 3X higher than industry benchmarks. SMS campaigns achieved a 92% delivery rate and cost-effective conversions.
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Selligent by Marigold helped Tape à l’Œil (TAO) rethink its email engagement strategy after Apple Mail privacy changes. TAO used Selligent’s... data hub to identify real customer activity and enrich segmentation with behavioral signals. The team launched new journeys for engaged and less-engaged users. In one month, TAO cut email volume by 30%, tripled conversions, and boosted click rates fivefold. The brand now targets active users and drives better results with fewer emails.
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Selligent by Marigold helped Tape à l’Œil (TAO) rethink its email engagement strategy after Apple Mail privacy changes. TAO used Selligent’s... data hub to identify real customer activity and enrich segmentation with behavioral signals. The team launched new journeys for engaged and less-engaged users. In one month, TAO cut email volume by 30%, tripled conversions, and boosted click rates fivefold. The brand now targets active users and drives better results with fewer emails.
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Litmus Personalize helped PrettyLittleThing boost email revenue by 34%. The brand used live product feeds in emails to show real-time... stock and highlight fast-selling items. This made emails more relevant and urgent for shoppers. A/B testing showed a 178% increase in clicks for emails with the 'selling fast' message. Overall, click rates rose by 4.4%.
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Magnews helped Marina Militare Sportswear use marketing automation to boost sales. They set up automated flows to recover abandoned carts... and engage new customers. The integration of data and platform enabled targeted communication clusters. As a result, they recovered 28% of abandoned carts and 31.5% of lost value. Over 1,000 customers were activated automatically.
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Zembula Dimensions helped SPANX achieve an 11. 5% click-to-conversion rate across nearly one million email subscribers. The CRM team now...personalizes 100% of daily email sends without manual campaign builds. Zembula’s integration with Klaviyo and Shopify enabled quick onboarding and automated content delivery. SPANX saves hours each week on email personalization and sees ongoing revenue growth. Customers receive tailored messages based on their behavior and loyalty status.
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Inxmail helped 77onlineshop. de reach its young, trend-focused audience with automated email marketing. The solution used personalized product recommendations and...automated trigger emails. This reduced manual effort and increased conversion rates. Mobile-optimized campaigns improved customer engagement and reach. The integration with the online store and customer experience tools enabled real-time, relevant communication. 77onlineshop.de saw higher customer loyalty and faster campaign execution.
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Omnisend helped Rachel Riley boost its Black Friday Cyber Monday sales by 77. 33% year-over-year. The brand used Omnisend's automation,...email, and SMS campaigns to drive 48.1% of total store revenue during BFCM. Automations made up 46% of Omnisend-driven revenue. Rachel Riley switched from other platforms to Omnisend for better features and transparent pricing. The team used real-time reporting to optimize campaigns and build customer loyalty.
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The Kooples used Brevo's Mobile Wallet to improve customer loyalty. They sent personalized push notifications to reach customers who were... hard to target with traditional channels. Turnover per walletized customer increased by 89%. Repeat purchases among wallet users reached 90%. The retention rate of cards in the wallet hit 98%.
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GetResponse helped Med&Beauty, a Polish apparel brand, boost sales with email marketing. In just five months, 10 newsletters generated $43,000... in revenue and an 873% ROI. The team used automated welcome flows and abandoned cart emails to drive engagement. Integration with their online store made campaigns easy to manage. Med&Beauty saw higher deliverability, time savings, and better reporting.
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Cordial helped PacSun migrate over 100 automations from a legacy ESP in just 38 days. The team prioritized batch email... ramp-up and critical automations to avoid business disruption. Cordial built key integrations, including a loyalty program, saving PacSun thousands of dollars. In 10 weeks, PacSun launched 43 multi-channel automations and 21 customer affinity automations. PacSun saw no major technical issues and praised Cordial's responsive support and fast implementation.
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Kimondo used Carts Guru to boost its marketing results. The company wanted a single tool for custom campaigns and better... performance. With Carts Guru, Kimondo ran welcome, win-back, and abandoned cart campaigns. They saw a 19% conversion rate and a 32X ROI. SMS campaigns brought in 27% of total revenue. The integration with Prestashop was fast and easy.
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Taggbox helped Reina Olga, a luxury swimwear brand, boost revenue by 21. 67%. The brand used shoppable UGC galleries to...show real customer photos on its website. This increased engagement and reduced cart abandonment. Reina Olga saw a 12% rise in average order value and 16,000 post clicks each month. Positive sentiment improved by 66.27%.
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Prada Group used Sprinklr's Unified-CXM platform to unify customer communication, service, and engagement worldwide. The company replaced dozens of point... solutions with a single, AI-powered platform for marketing, insights, and customer care. In 2020, Prada Group tracked 92 million mentions across 183 topics and used 70 custom dashboards for brand insights. Teams now engage customers on their preferred digital channels, including social media and live chat. The solution improved campaign transparency and enabled seamless customer experiences across all brands.
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Prada Group used Sprinklr's Unified-CXM platform to unify customer communication, service, and engagement worldwide. The company replaced dozens of point... solutions with a single, AI-powered platform for marketing, insights, and customer care. In 2020, Prada Group tracked 92 million mentions across 183 topics and used 70 custom dashboards for brand insights. Teams now engage customers on their preferred digital channels, including social media and live chat. The solution improved campaign transparency and enabled seamless customer experiences across all brands.
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Prada Group used Sprinklr's Unified-CXM platform to unify customer communication, service, and engagement worldwide. The company replaced dozens of point... solutions with a single, AI-powered platform for marketing, insights, and customer care. In 2020, Prada Group tracked 92 million mentions across 183 topics and used 70 custom dashboards for brand insights. Teams now engage customers on their preferred digital channels, including social media and live chat. The solution improved campaign transparency and enabled seamless customer experiences across all brands.
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Digivizer supported Australian Style at their book launch event in Melbourne. Thom Whilton and Lisa Teh, creators of Australian Style,... used storytelling to engage the fashion community. Digivizer’s analytics showed that brands working with creators like Australian Style see higher consumer engagement and loyalty. The event highlighted the value of authentic stories over traditional brand messaging. Digivizer was the primary sponsor, helping connect the brand with its audience.
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Emplifi helped HYLETE boost conversions by 30% and increase time on site by 68%. HYLETE used user-generated content and customer... reviews to engage their community and drive loyalty. Top customers now buy 7-8 times per year. Emplifi's integration with Magento ensured reliable site performance. HYLETE saw a 154% increase in return visitors using Emplifi's platform.
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Flockler helped UNDRDOG ATHLETIX show real athletes and customer reviews on their Shopify store. They embedded their Instagram feed to... display authentic user content. This made their brand feel more genuine and relatable. The Flockler widget is fast, easy to edit, and visually appealing. UNDRDOG ATHLETIX now uses social proof to build trust and boost sales. They compete with top apparel brands at a lower cost.
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Kicksta helped Arcana, a fashion boutique, grow its Instagram presence. Arcana used eco-friendly textiles and supported indigenous artisans. With Kicksta,... Arcana built a global network and reached new customers. Most of Arcana’s retail partners came from connections made through Kicksta. The brand now runs a global art contest and uses user-generated content to engage its audience.
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ASICS used the 3DEXPERIENCE platform from Dassault Systèmes to offer personalized shoes. Customers could scan their feet in-store and get... custom insoles designed for them. The cloud platform let ASICS automate the process and serve many customers quickly. 3D models helped shoppers see and choose the best fit. Teams in Japan and the US worked together in real time, improving product design and customer experience.
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Brandwatch helps PVH use social listening to track over 1 million #OOTD mentions monthly. PVH analyzes hashtags to see which... brands people wear and to spot product trends. The team builds an emotional calendar to map consumer moods and guide business strategy. Insights from Brandwatch support faster reactions to social trends and improve cross-team collaboration. PVH uses these findings to shape marketing, product, and customer service decisions.
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Brandwatch helps PVH use social listening to track over 1 million #OOTD mentions monthly. PVH analyzes hashtags to see which... brands people wear and to spot product trends. The team builds an emotional calendar to map consumer moods and guide business strategy. Insights from Brandwatch support faster reactions to social trends and improve cross-team collaboration. PVH uses these findings to shape marketing, product, and customer service decisions.
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Brandwatch helps PVH use social listening to track over 1 million #OOTD mentions monthly. PVH analyzes hashtags to see which... brands people wear and to spot product trends. The team builds an emotional calendar to map consumer moods and guide business strategy. Insights from Brandwatch support faster reactions to social trends and improve cross-team collaboration. PVH uses these findings to shape marketing, product, and customer service decisions.
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Shopify Plus helped Ysé boost growth by enabling a flexible omnichannel strategy. After switching from Prestashop and Odoo, Ysé unified... online and in-store sales. The brand doubled its number of stores in two years. Online sales now make up 65% of revenue. The average shopping cart value increased by 30%. Ysé saw 18% more conversions within six months of migrating.
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Nosto helped Show Me Your Mumu boost average order value by 20%. The brand used personalized product recommendations and email... widgets to improve product discovery and customer loyalty. They added a color-swatch selector and matching accessories to simplify shopping for bridal customers. Email recommendations, integrated with Klaviyo, led to a 70% open rate and a 4% increase in email widget click-through rate. The team saved time and gained new ways to test and optimize their site.
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Roster helped Faded Moon, a small apparel brand, recruit 1,200 ambassadors in 30 days. The founder, a solo high school... student, used Roster to grow Instagram followers from 6,000 to 20,700. Revenue increased 14x and new customers rose 2.1x in six months. The ambassador community generated 350 user-generated content posts. Faded Moon achieved an 8.6x ROI from referral sales and personal orders.
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BrandChamp helped SheShreds grow their ambassador program and improve tracking. SheShreds used BrandChamp’s Shopify integration to see real-time sales and... automate reporting. The onboarding process became easier with automated emails and forms. Ambassadors could redeem rewards directly on the website. SheShreds now gets over 60 applications a month, and 19% of monthly sales come from ambassador referrals.
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ASOS used influencer marketing and Instagram to grow during the pandemic. In 2020, ASOS increased sales by 19% to £3.26B... and profits by 329%. The company gained 3.1M new customers and 1.16M new Instagram followers. ASOS adapted its content to focus on sportswear and loungewear, using influencer and user-generated content. The brand ran frequent posts, branded hashtags, and engagement campaigns to connect with its audience.
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Bazaarvoice Ratings & Reviews helped The Athlete's Foot collect 8,000 reviews in one year. The retailer syndicated over one million... reviews across its network. Conversion rates increased by 26% in the first three months. The company used review request emails and syndication to boost online presence. The Bazaarvoice dashboard enabled fast action on customer feedback. The Athlete's Foot improved shopper trust and average order value with user-generated content.
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Buffalo David Bitton used #paid to boost engagement and brand affinity for its denim line. The campaign featured creators sharing... Reel content and in-feed photos to highlight denim as a tool for creative expression. Buffalo surpassed its projected engagement benchmark by 159%. The campaign achieved a 27-point increase in brand affinity and performed 24% above the #paid LPV benchmark. Cost per engagement was 58% below the benchmark, showing strong campaign efficiency.
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Cuddl Duds used IZEA to boost holiday traffic for its Kohl’s collection. They worked with nine lifestyle influencers to create... 63 pieces of content across Instagram, Facebook, and Pinterest. The campaign reached over 1.47 million people and drove 89,811 clicks. The cost per engagement was $0.89, nearly 60% lower than the industry average. Engagement rates hit 13% on Instagram Stories and 15% on Pinterest.
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Aspire helped prAna save 40 hours per influencer campaign by automating content review and approvals. The platform made it easy... for prAna to manage influencer relationships, payments, and campaign assets in one place. prAna saw a 3% engagement rate, higher than previous years. Aspire’s Creator Marketplace and expert support let prAna’s small team focus on campaign strategy and growth. The solution improved communication, content tracking, and influencer sourcing for prAna’s marketing team.
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Lanvin used Lefty to boost its social media visibility by 1000%. The brand increased influencer collaborations by 138% and achieved... a 22.9% annual growth rate. Lanvin automated tracking and reporting for over 80 campaigns. Its earned media value grew by 1109%, from 1.72M in 2019 to 20.8M in 2023. Lanvin managed over 2,500 influencers and saw a 126% rise in engagement rate, far above the industry benchmark.
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MoEngage helped Nobero grow app revenue from 0% to 35% of total sales. The brand used Merlin AI to automate... content and run 25+ CRM journeys across email, SMS, WhatsApp, and push. Repeat purchase rate jumped from 37% to 52% in one year. Broadcast email open rates hit 45%. Daily push revenue reached ₹1 lakh. CRM flows now drive half of Nobero's CRM revenue.
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LoopMe used PurchaseLoop Audiences to help Triumph drive visits to stores and its website during Chinese New Year. LoopMe targeted key... audiences with location-based rich media and banners. The campaign delivered 3,655 visits, more than double the estimated 1,470. It generated 6.9 million impressions and 67,172 clicks. LoopMe exceeded media client benchmarks in Singapore, Malaysia, and Vietnam.
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Upstream helped Fashion E Shop, a leading online fashion retailer in Brazil, boost sales with SMS marketing automation. The company saw... 6 times more conversions and double the average order value from SMS compared to email. Upstream's platform enabled automated contact capture, real-time messaging, and personalized mass campaigns. In just three months, Fashion E Shop achieved a 14.8x ROI and collected over 40,000 phone numbers. SMS campaigns also delivered a 4x higher click-through rate than email.
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Braze helped Sazaby League's A&S Company boost engagement and drive cross-use between physical stores and e-commerce. Before Braze, customer communication... relied only on mass email, limiting touchpoints. With Braze, they personalized messages based on purchase history, increasing conversion rates by up to 10% for sale notifications and doubling CVR with rank-based point displays. Personalized subject lines raised open rates by 6-7%. Multi-channel outreach, including push and LINE, expanded customer contact. Staff training and digital awareness also improved, supporting ongoing digital and in-store integration.
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Branch helped Rent the Runway boost mobile revenue by 200% through mobile-optimized email campaigns. By integrating Branch links with Sailthru,... Rent the Runway improved app engagement and routed a quarter of email clicks directly into the app. The attribution platform gave them a clear view of the cross-platform user journey. This insight informed key decisions for both their mobile web and app strategies. Rent the Runway now drives more loyal users and higher conversions from email.
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Estella Bartlett used Attentive's email and SMS platform to boost lifecycle marketing. The small ecommerce team needed a simple way... to manage customer engagement and drive revenue. By combining email and SMS in one place, they improved segmentation and personalized messaging. The brand saw a 2.3x revenue uplift, 224% SMS subscriber growth, and a 29x ROI in one year. Attentive AI helped optimize campaigns, leading to a 7.2% revenue lift and a 4.2% increase in subscriber acquisition.
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Vibes helped Ashley Stewart upgrade their mobile marketing with SMS, MMS, and RCS integrations. The Vibes platform enabled Ashley Stewart... to segment and personalize offers, improving customer engagement. With real-time integrations, they captured more SMS and email subscribers using QR codes and sign-up channels. Campaigns became more dynamic, targeting specific segments like military members and teachers. Ashley Stewart saw a 180% improvement in customer engagement, leading to higher revenue and repeat purchases.
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GoFormz helped Doré Designs replace FedEx-delivered paper forms with digital forms. Sales reps now collect and send data instantly from... events, eliminating paperwork delays and lost documents. The team saved a week on administrative tasks and improved communication between sales and seamstresses. During COVID-19 and a hurricane, digital forms let them keep working from multiple locations. Clients noticed a more professional, modern experience.
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YEVU, a Ghanian-Australian fashion brand, uses Dropbox to manage production across continents. The team of 30 collaborates between Ghana and... Sydney, sharing fabric photos, digital patterns, and campaign images in real time. Dropbox helps them organize orders, streamline communication, and ensure transparency in their workflow. YEVU produces nearly 9,000 garments a year, supporting women with sustainable jobs. The brand credits Dropbox for making remote teamwork simple and effective.
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PushPushGo helped 4F, a Polish sportswear brand, boost user engagement in their mobile app. 4F used mobile push notifications to... send mass and targeted campaigns, plus automation like abandoned cart and last seen product reminders. The company saw an immediate increase in return users and a decrease in app uninstall rates. Over 300,000 users subscribed to mobile push, with 60-70% of results from blast campaigns. 4F values the partnership for driving app engagement and sales funnel improvements.
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Geo Targetly helped Intrend, a global fashion retailer, personalize online shopping for users in 33 countries. Intrend used geo-targeting and... Geo Popups to direct shoppers to the right country site and match local preferences. The solution achieved an 87% match rate between user location and domain visits. Shoppers experienced a seamless, localized journey with no complaints. Intrend valued the platform's customization and ease of use.
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Jitterbit App Builder helped Darn Tough Socks cut data entry time by nearly 90%. The company replaced complex manual ERP... entry with a simple, guided app. Shop floor workers now enter data in seconds instead of minutes. Real-time data and seamless integration with their ERP improved decision making. The solution increased efficiency and agility in manufacturing operations.
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Geckoboard dashboards gave Jigsaw's customer service team real-time visibility into key metrics like First Reply Time and CSAT scores. Before Geckoboard, agents... struggled with slow, hard-to-access Zendesk reports and lacked insight into their own performance. With dashboards, managers and agents now track tickets, workload, and feedback instantly. This shift improved team motivation, transparency, and response speed, especially during busy sales periods. Jigsaw now relies on Geckoboard for all reporting, helping the team work together and improve customer experience.
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Upmetrics helped Sarah Donofrio launch and grow her fashion brand. She struggled with business planning and securing capital. Upmetrics provided... business plan templates, financial forecasting, and strategic planning tools. Sarah used these tools to clarify her business goals and secure funding. Her brand is now profitable and continues to expand in the fashion industry.
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Plecto helped Shaping New Tomorrow boost customer satisfaction to 99%. The Danish menswear brand used Plecto dashboards to track sales... and service metrics. Teams improved motivation and performance with real-time data and gamification. The company grew over 1000% last year and 300% this year. Staff increased from 5 to 30, with plans to double again. Plecto is now key to their ongoing expansion.
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Faraday enriched a DTC children's apparel brand's customer data with over 1,500 consumer attributes. The brand wanted to understand customer... motivations and make data actionable for all teams. Faraday added demographic and lifestyle data, then Heatseeker ran market experiments to validate customer behaviors. The company created AI-powered personas that anyone in the organization can use. This improved customer empathy and decision-making across the business.
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C3 AI helped a luxury fashion brand automate sustainability reporting. The company integrated data from 14 enterprise systems and 1,000+... suppliers. Over 17,000 documents are processed annually using AI. The solution saved 4,300+ hours each year and cut document processing time by 85%. The brand saw a $2.5M potential annual economic benefit.
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Domo unified Nexon Omniverse’s fragmented retail and supply chain data. The platform gave real-time insights across 150+ stores and two... brands. Nexon Omniverse doubled its business year-over-year using Domo’s dashboards. All departments now access the same data, improving decisions and store growth. Domo’s analytics help identify bestsellers and optimize new store locations. The company can scale easily as it expands across India.
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Adore Me used WRITER AI Studio to speed up content creation and market launches. They saw a 40% increase in... non-branded search after using AI agents for SEO-optimized product descriptions. Launching in new markets now takes ten days instead of months. The team created 2,900 product descriptions in minutes. WRITER AI Studio also helped with fast, localized translations and streamlined marketplace content. The platform enabled both business and tech teams to build and deploy agents quickly, improving workflow and collaboration.
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Wondershare EdrawMind helped Puma Turkey digitize internal processes and structure project brainstorming. Before EdrawMind, creative thinking and task delegation were... less structured and flexible. The tool made workflows easier and improved project management visibility. Team collaboration improved with visual feedback and cross-departmental input. Puma Turkey saw faster research, cost savings, and higher team efficiency.
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Armani used Aproove Work Management to replace manual processes and spreadsheets. Before Aproove, Armani faced slow project cycles, high costs,... and limited supplier options due to physical proofing. Aproove's online proofing and workflow automation cut turnaround times by 90% and reduced costs. Armani expanded its marketing output and improved collaboration across teams. Automated forms and naming conventions streamlined project kick-off and file management.
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Amazon Personalize helped Pomelo Fashion boost sales and improve customer experience. The company used machine learning to personalize product recommendations... on its e-commerce site. After implementation, Pomelo saw a 400% ROI increase in one month for its recommendations carousel. Click-through rates from category to product pages rose by up to 18%, and gross revenue from category pages increased by up to 15%. Pomelo also used Segment and Braze to enhance data integration and campaign personalization.
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Amazon Personalize helped Pomelo Fashion boost sales and improve customer experience. The company used machine learning to personalize product recommendations... on its e-commerce site. After implementation, Pomelo saw a 400% ROI increase in one month for its recommendations carousel. Click-through rates from category to product pages rose by up to 18%, and gross revenue from category pages increased by up to 15%. Pomelo also used Segment and Braze to enhance data integration and campaign personalization.
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Adidas used Idomoo's real-time personalized video platform to engage 30,000 Boston Marathon runners. Each runner received a custom highlight video... celebrating their achievement. The campaign drove high engagement and massive social sharing. Adidas saw a 1,189% increase in product sales. The platform enabled fast delivery and creative personalization at scale.
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Playable helped fashion brands increase ROI by 150% and cut campaign costs by 80%. Brands used Playable to add auto-play... HD videos to email and multichannel campaigns. These short videos captured attention and boosted engagement. Click-through rates rose by 50%. Brands saw higher customer retention and more sales. Playable's data-driven insights helped improve future campaigns.
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Woolx used Bambuser’s live shopping platform to connect with customers in real time. They moved beyond static e-commerce by hosting... interactive live events. These events let Woolx show products on real people, answer questions, and offer exclusive deals. The approach led to a 65.5% engagement rate. Woolx turned their community into active brand participants through video commerce.
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VF Corp used a customer data platform to create a single customer view. The company wanted to turn consumer data... into a competitive advantage. They made digital transformation a key strategy. VF Corp ran several projects to build a 360-degree view of their customers. This changed how their marketing teams work. The new system improved how they use customer data across their brands.
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Honeylove used Rokt Ads to reach high-intent shoppers at checkout. In just 7 months, they gained over 2,000 conversions and... kept a strong ROAS. 70% of conversions happened within 24 hours. Lifetime value rose by 20% compared to other channels. Machine learning and native ad placements helped improve targeting and results.
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Tealium CDP helped TWINSET, a premium fashion retailer, unify customer data from online and offline sources. TWINSET improved marketing attribution... and ad conversions by integrating first-party data with platforms like Google and Meta. The company saw a 54% increase in Google Ads conversion rate and over 80% increase in Meta responsive audience conversions. Tealium enabled TWINSET to personalize content and re-engage customers with targeted campaigns. The deployment took just three months, allowing fast results.
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Tealium CDP helped TWINSET, a premium fashion retailer, unify customer data from online and offline sources. TWINSET improved marketing attribution... and ad conversions by integrating first-party data with platforms like Google and Meta. The company saw a 54% increase in Google Ads conversion rate and over 80% increase in Meta responsive audience conversions. Tealium enabled TWINSET to personalize content and re-engage customers with targeted campaigns. The deployment took just three months, allowing fast results.
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CHEQ helped Parks Project cut invalid clicks on Facebook by 66%. The company saw a 75% drop in invalid traffic... rate. Over 200,000 impressions were redirected to real customers. Parks Project used CHEQ to block bots and fake users from their paid ads. This kept their marketing budget focused on real buyers. CHEQ’s data also helped verify true sales sources.
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Clous Mode used Custobar to merge online and offline customer data into unified profiles. This let them target brand-loyal customers... with precise marketing campaigns. In one month, over 9% of targeted customers converted, generating more than €100,000 in sales. Custobar’s insights helped Clous Mode identify VIP segments and adapt quickly to changing customer tastes. The platform enabled consistent, personalized engagement across email, social media, and physical mailings.
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Commanders Act helped K&L Ruppert, a leading German fashion retailer, improve customer journey insights and optimize marketing spend. The company faced... challenges with duplicate conversions and unclear attribution from coupon sites. Commanders Act enabled a deduplication process, saving five figures annually. Reporting accuracy improved, with conversion and web analytics reports now differing by less than 1%. Marketing tag deployment became much faster and easier.
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Gorgias helped Delta Galil automate 60% of customer support across five ecommerce brands. The unified platform let one team manage... all brands, with no new hires needed during a major warehouse move. AI Agent handled routine tickets and provided agents with customer context, improving service quality. Custom dashboards tracked performance by brand and channel. Delta Galil scaled support efficiently, keeping every brand's experience unique and consistent.
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Gladly helped KÜHL move from a ticket-based system to a unified customer service platform. KÜHL used Gladly’s AI to resolve... 79% of email, 63% of SMS, and 59% of chat inquiries. The company saw a 44% drop in WISMO emails and a 120% increase in revenue per call. Agents now spend less time on repetitive tasks and more time helping customers and making sales. KÜHL’s team also supports returns and warranties, expanding their impact.
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Prada Group used Sprinklr's Unified-CXM platform to unify customer communication, service, and engagement worldwide. The company replaced dozens of point... solutions with a single, AI-powered platform for marketing, insights, and customer care. In 2020, Prada Group tracked 92 million mentions across 183 topics and used 70 custom dashboards for brand insights. Teams now engage customers on their preferred digital channels, including social media and live chat. The solution improved campaign transparency and enabled seamless customer experiences across all brands.
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Emplifi helped HYLETE boost conversions by 30% and increase time on site by 68%. HYLETE used user-generated content and customer... reviews to engage their community and drive loyalty. Top customers now buy 7-8 times per year. Emplifi's integration with Magento ensured reliable site performance. HYLETE saw a 154% increase in return visitors using Emplifi's platform.
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Fabletics used Cognigy agentic AI to improve customer service on voice and chat. The AI system handles end-to-end customer journeys,... including membership management and refunds. It integrates with core systems to authenticate users and process requests. Fabletics saw faster resolution times and better handling of peak periods. The solution reduced repetitive work for service teams and improved customer experience.
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Kustomer helped Everlane achieve a 4x increase in live service deflections using AI. Everlane switched from a legacy CX platform... to Kustomer to solve issues with scalability and personalization. Kustomer provided 360-degree customer insights, omni-channel support, and streamlined workflows. Agents now use a holistic customer timeline and Tasks feature, saving 25% in time on manual processes. Everlane improved agent productivity, customer satisfaction, and scaled support during peak seasons.
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Hiver helped New York Custom Labels save 105 hours each month by streamlining email management. The sales team used Hiver... to assign emails automatically and track status, ending inbox chaos. Shared templates let the team reply faster to customer inquiries. Collision alerts stopped duplicate work and improved accountability. Faster responses led to more sales conversions and better customer service.
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ANSIN used edrone to boost their newsletter subscribers by 46. 12% in under six months. The brand saw an impact...rate of 64.52% of revenue influenced by edrone's marketing automation. Repeat purchase rate reached 34%, showing strong customer loyalty. Personalized recommendations and pop-ups helped drive these results. Edrone made email marketing a key channel for ANSIN's growth.
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Farfetch used monday. com Work OS to save over 42,000 hours each year. The marketing planning team managed global campaigns...with hundreds of people across 40 teams. Before, they struggled with manual processes and scattered tools. With monday.com, they built a central platform for campaign planning, content production, and CRM. Teams now track deadlines, automate updates, and connect workflows. Integration with Slack improved communication. Farfetch continues to optimize processes on monday.com for better results.
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Salesmate helped Jaedon migrate over 8,500 contacts from Outlook into a unified CRM. The team improved collaboration and centralized all... customer data, making onboarding and remote work easier. Automated email tools boosted deliverability, especially for government clients. Jaedon now delivers better customer service and supports remote teams without disruption. Salesmate’s support team ensured a smooth transition and ongoing learning.
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Xcitium Endpoint Solution helped Zellbury Pakistan protect its digital assets from cyber threats. The company faced risks like ransomware and... data breaches targeting its e-commerce platform. Xcitium provided advanced endpoint security and set up a dedicated SOC for 24/7 threat monitoring. Zellbury gained real-time threat intelligence and a strong incident response plan. The solution ensured data protection and kept online operations running smoothly.
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Kustomer helped Everlane achieve a 4x increase in live service deflections using AI. Everlane switched from a legacy CX platform... to Kustomer to solve issues with scalability and personalization. Kustomer provided 360-degree customer insights, omni-channel support, and streamlined workflows. Agents now use a holistic customer timeline and Tasks feature, saving 25% in time on manual processes. Everlane improved agent productivity, customer satisfaction, and scaled support during peak seasons.
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Aza Fashion used CREST ERP to replace manual Excel tracking for inventory, costing, and production orders. Before, they struggled with... production tracking, inventory management, and supplier delivery estimates. CREST ERP centralized all data, improved financial tracking, and added audit logs for accountability. Real-time production tracking and better supply chain management helped streamline their workflow. The solution connected sales, production, and dispatch for smoother operations.
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Odoo ERP helped Promowear, an Irish clothing company, improve business management. Target Integration delivered an out-of-the-box ERP solution, staged training,... and migrated over 50,000 products. The new system reduced manufacturing costs and increased productivity. Promowear saw a 25% revenue increase without hiring more staff. Employees gained extra time for other tasks, boosting efficiency.
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Snipp ran a sweepstakes for Gillz Gear to boost Walmart sales. Shoppers entered by submitting receipts for Gillz Gear purchases.... The campaign offered a VIP fishing trip, $500 in gear, and Walmart eGift Cards as prizes. The program aimed to increase retail engagement and drive incremental display. Snipp used receipt processing and contest management tools.
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Talon. One helped Twinset connect in-store and online promotions. Twinset used Talon.One to build omnichannel incentives for retail and ecommerce....The solution let teams run promotions across all sales channels. Twinset integrated Talon.One into their tech stack for seamless execution. The brand now manages promotions more efficiently and holistically.
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VENUS partnered with ebbo to launch VENUS Unlocked, a premium loyalty program for VIP customers. Members pay a monthly fee... for benefits like 10% cashback, free shipping, and return shipping rebates. The program addresses the challenge of online apparel shopping by easing returns and encouraging repeat purchases. Since launch, signup rates have exceeded expectations. ebbo manages and optimizes the program, letting VENUS focus on other business areas.
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Tada helped GAMAL Men sell over 5,000 products in one year. The brand wanted to improve customer retention and engagement.... Tada enabled them to launch an exclusive membership, GAMAL Men Plus, using its social commerce feature. This created a new revenue stream and built a strong affiliate marketing program. The loyalty program also activated more brand advocates.
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Comarch helped Doppelgänger launch an omnichannel loyalty program in just 9 months. The program drove nearly 200,000 memberships in 1.5... years. Members saw a 47% higher average order value and a 115% retention rate. The solution used gamification and marketing automation to boost engagement. Nearly 90% of members engaged across channels, improving data collection and customer insights.
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The Mad Hueys used Growave to boost customer loyalty and collect more reviews. They wanted to increase repeat purchases and... build long-term relationships. With Growave, customers earned points for shopping and left more authentic reviews. The brand saw a 4.8x higher returning customer rate and a 57% increase in customer lifetime value. Loyalty participation more than doubled in six months, and customers placed 50% more orders on average.
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OptCulture's eReceipts helped a popular fashion store increase revenue by ₹13 million. The store operates over 50 locations across five... states in India. They offer trending styles for women, men, and kids. The brand used digital receipts to boost sales. OptCulture enabled better customer engagement and loyalty. The case highlights the impact of eReceipts in retail fashion.
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BL. INK helped a leading Italian luxury fashion house migrate tens of thousands of short links from Bit.ly. The brand...used BL.INK to create branded short links for SMS surveys and global social media campaigns. The platform improved campaign tracking, engagement, and centralized control. BL.INK also enhanced security with whitelisting and offered better pricing. The migration was seamless and supported the brand’s global marketing needs.
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StoryStream's AI visual shopping platform helped Sweaty Betty boost average order value by 12%. The brand used shoppable community content... and video to keep shoppers engaged. Session length increased by 43% and bounce rate dropped 29%. Sweaty Betty made it easy for customers to see real people using their products. The platform's AI managed rights and tagging, letting the team scale content without extra work.
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Under Armour used Movable Ink and Merkle to improve their marketing campaigns. They added personalized product recommendations for customers. This... new approach led to an 80% increase in click-through rates during Black Friday. Product recommendation emails saw a 132% lift in click-to-open rates. Production processes became 75% more efficient. Under Armour used their website as a data source for better personalization.
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Pierre Robert used Fastr Frontend to overcome limits of Salesforce Commerce Cloud templates. They wanted more flexible and interactive landing... pages. Fastr Frontend let them design and publish new content fast. Now, customers stay longer on their webpages. The team can launch campaigns without developer help.
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Pierre Robert used Fastr Frontend to overcome limits of Salesforce Commerce Cloud templates. They wanted more flexible and interactive landing... pages. Fastr Frontend let them design and publish new content fast. Now, customers stay longer on their webpages. The team can launch campaigns without developer help.
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Flockler helped UNDRDOG ATHLETIX show real athletes and customer reviews on their Shopify store. They embedded their Instagram feed to... display authentic user content. This made their brand feel more genuine and relatable. The Flockler widget is fast, easy to edit, and visually appealing. UNDRDOG ATHLETIX now uses social proof to build trust and boost sales. They compete with top apparel brands at a lower cost.
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StoryChief helped So Yes, a Belgian adaptive clothing brand, boost website traffic and connect with their audience. The platform made... content creation easy, even for users without IT backgrounds. So Yes saw a 60% increase in SEO and readability scores. Social media engagement rose by 50%. Real-time SEO suggestions and a content calendar streamlined their marketing efforts.
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Reformation used OWOX Reports to speed up decision-making across supply chain, finance, and planning teams. The company moved raw data... from BigQuery into Google Sheets, letting teams access up-to-date insights fast. OWOX Reports enabled automation, ad hoc lookups, and scheduled updates, so users always had fresh data. Teams could filter, pivot, and share reports easily, improving collaboration. This helped Reformation stay agile and make smarter, data-driven decisions.
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Pacvue’s AMC Insights helped a leading clothing brand boost new-to-brand sales by 238%. The brand used data-driven strategies to map... the path to purchase and target key audiences. With Buy Box Experts, they improved campaign reach and efficiency. Results included a 79% increase in ROAS and a 244% rise in sales. The brand also grew its category market share by 6%.
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Digivizer supported Australian Style at their book launch event in Melbourne. Thom Whilton and Lisa Teh, creators of Australian Style,... used storytelling to engage the fashion community. Digivizer’s analytics showed that brands working with creators like Australian Style see higher consumer engagement and loyalty. The event highlighted the value of authentic stories over traditional brand messaging. Digivizer was the primary sponsor, helping connect the brand with its audience.
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Adverity helped ODLO automate data collection and reporting. The team cut time spent managing data by one-third. Data accuracy improved... by 60%. Operational productivity jumped by 60% with fewer manual errors. ODLO could now track eCommerce KPIs and make faster, smarter decisions. Leaders used real numbers to allocate ad budgets and grow sales.
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Opal helped Madhappy centralize their content planning and review. The marketing team saved about 25 hours per month on content... reviews. Content approvals became 40% faster. Opal gave the team a single source of truth for all marketing content. This improved alignment and efficiency across channels. The team now documents every decision for future campaigns.
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Faraday enriched a DTC children's apparel brand's customer data with over 1,500 consumer attributes. The brand wanted to understand customer... motivations and make data actionable for all teams. Faraday added demographic and lifestyle data, then Heatseeker ran market experiments to validate customer behaviors. The company created AI-powered personas that anyone in the organization can use. This improved customer empathy and decision-making across the business.
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Bombas uses Delighted NPS to track customer feedback at every stage of the buying journey. The Customer Insights team surveys... first-time buyers to measure satisfaction and improve products. Feedback from Delighted led to new product sizes and better customer service. Bombas relies on NPS data to compete in online retail and keep customers happy. Delighted helps Bombas make fast, data-driven decisions for growth.
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UserTesting helped Burberry improve its app experience and boost personalized content. Burberry used customer insights to guide app feature development... and content personalization. The company saw a 200% increase in customer interactions with personalized content. The app's rating rose from 4.6 to 4.9 on the App Store. Burberry now uses UserTesting to find and fix pain points in both digital and in-store journeys.
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lululemon uses the Alida platform to run its Feedback Forum, engaging over 12,000 customers for fast, actionable insights. The forum helps... lululemon test product ideas, understand customer journeys, and shape brand positioning. By leveraging guest feedback, lululemon cut research turnaround time by up to 75%. Teams across the company use these insights to inform product design, marketing, and innovation. This approach keeps lululemon closely connected to customer needs and trends.
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Gymshark used Attest to run consumer research during the coronavirus pandemic. Over 50% of their audience planned to spend less... on fitness clothing as gyms closed. Gymshark adapted by launching daily emails with home workout and wellness content. They also created a mental health platform and adjusted their product messaging to focus on comfort and athleisure. Research showed 60% of people still expected to spend the same or more on fitness clothing, guiding Gymshark’s long-term strategy.
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LC Waikiki used QuestionPro to improve customer satisfaction and gather deep insights into customer preferences. They faced challenges managing many... SKUs and needed better ways to engage customers and align products with expectations. QuestionPro's advanced survey tools and dashboards helped LC Waikiki collect real-time feedback and analyze data across 40+ countries. This led to faster decisions, improved operations, and more effective market expansion. LC Waikiki now uses monthly assessments to target improvements and boost customer loyalty.
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The North Face used Dscout to collect feedback from 150 elite athletes. The team switched from email surveys to mobile... qualitative research. This made it easier for athletes to share real-time insights. Stakeholders from marketing and design joined the platform to see raw feedback. Sharing results with athletes built trust and improved product development.
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Geo Targetly helped Intrend, a global fashion retailer, personalize online shopping for users in 33 countries. Intrend used geo-targeting and... Geo Popups to direct shoppers to the right country site and match local preferences. The solution achieved an 87% match rate between user location and domain visits. Shoppers experienced a seamless, localized journey with no complaints. Intrend valued the platform's customization and ease of use.
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Glood. AI's personalized recommendation engine helped Gap Inc. achieve a 40x return on investment. Gap saw a 50% increase in...click-through rate after using a custom model based on recent browsing history. The solution also led to a 20% rise in time spent on the website. Glood.AI integrated the model with Gap’s store theme for a seamless, branded experience. These changes improved product discovery and increased average order value.
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Billabong used Barilliance's AI-powered product recommendations to boost ecommerce results. They saw a 533% increase in conversion rate from product... recommendations. The solution adapts offers in real time based on customer behavior and page context. Billabong can easily copy personalization rules across global sites, saving IT resources. The approach increased engagement, revenue, and customer value.
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Bubbleroom used RichRelevance to improve its mobile conversion rate. The company implemented personalized recommendations and personalized browse and navigation features.... As a result, Bubbleroom saw a 53% increase in mobile conversion rate. Customers who interacted with recommendations had a 16.8% higher average order value. These results show the impact of personalization in online apparel retail.
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Michael Kors used the Intent Platform to improve their online experience. The platform helped them enhance product discovery and navigation.... This made it easier for shoppers to find what they wanted. The result was a smoother shopping journey for customers. Michael Kors saw better engagement on their website.
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Powerfront's Agentic Ai helped Dolce & Gabbana boost sales opportunities by 811%. The AI chatbot increased conversion rates by 23%... in just 90 days. Human advisors gained 90% operational autonomy while keeping the luxury brand's high standards. The solution empowered sales advisors to be more effective. Dolce & Gabbana redefined luxury customer engagement with this technology.
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Libas used Channelize. io's live shopping platform to connect with buyers and boost sales. Their first 30-minute live show had...1,458 viewers and a 7% engagement rate. Libas ran influencer-hosted shows, pre-promoted events, and offered giveaways and festive discounts. They used simulcasting to reach both website and Instagram audiences. Consistent show frequency and interactive features helped increase buyer engagement and conversion rates.
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Emplifi helped HYLETE boost conversions by 30% and increase time on site by 68%. HYLETE used user-generated content and customer... reviews to engage their community and drive loyalty. Top customers now buy 7-8 times per year. Emplifi's integration with Magento ensured reliable site performance. HYLETE saw a 154% increase in return visitors using Emplifi's platform.
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Smartsupp live chat and chatbot help Unuo design, a Czech online store, handle 40% of customer inquiries automatically. The company manages... up to 150 chats daily during peak season and sees 3,000 daily visits. 70% of customers make purchases through chat. Staff use the mobile app to assist customers anytime. Unuo design reports higher customer satisfaction with these tools.
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Crisp helped Etnia Barcelona support both suppliers and customers from one inbox. The team used Crisp to give real-time help... to website visitors. This made it easier to solve problems fast and answer questions right away. Crisp also helped turn website visitors into regular customers. The setup was easy and the support team was quick to help. Etnia Barcelona found Crisp simple and effective for sales and customer service.
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Funifier partnered with Adidas for the 2018 FIFA World Cup to boost in-store engagement across GCC malls. Shoppers played physical... games in Adidas stores, earning points for actions like dribbling and shooting. Points converted instantly into exclusive discounts via a web app barcode at checkout. The gamified experience used missions, levels, instant feedback, and virtual rewards to keep excitement high. This fusion of sports, gaming, and retail drove customer participation and enhanced the shopping journey.
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Plecto helped Shaping New Tomorrow boost customer satisfaction to 99%. The Danish menswear brand used Plecto dashboards to track sales... and service metrics. Teams improved motivation and performance with real-time data and gamification. The company grew over 1000% last year and 300% this year. Staff increased from 5 to 30, with plans to double again. Plecto is now key to their ongoing expansion.
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ZS used Personalize. AI to help Triumph International boost customer loyalty and sales. Triumph unified its customer data and used...AI analytics to personalize marketing. The company launched 150+ targeted campaigns in six markets. Repeat customer revenue rose by 10%. New member revenue increased by 11%. Triumph now uses data-driven strategies for customer engagement and loyalty growth.
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Lattice helped Rapha improve employee engagement and performance management. Rapha replaced manual processes with Lattice, making feedback and reviews faster... and easier. The team now completes reviews 20% more often and gets survey results in just two days. Managers use data from Lattice to have better conversations and drive positive change. The platform also supports Rapha’s focus on diversity, equity, and inclusion.
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Aza Fashion used CREST ERP to replace manual Excel tracking for inventory, costing, and production orders. Before, they struggled with... production tracking, inventory management, and supplier delivery estimates. CREST ERP centralized all data, improved financial tracking, and added audit logs for accountability. Real-time production tracking and better supply chain management helped streamline their workflow. The solution connected sales, production, and dispatch for smoother operations.
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Spatial helped Hugo Boss launch an immersive digital showroom for Metaverse Fashion Week 2023. The virtual space blended shopping, gaming,... and storytelling, letting users explore shoppable runway looks and collect digital rewards. Powered by the Spatial SDK, the showroom attracted over 42,000 visits from 127 countries. Hugo Boss used this platform to strengthen its position in immersive brand experiences and interactive commerce. The project offered a seamless, cross-platform shopping journey for global audiences.
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Dropbox helps YEVU, a Ghanaian-Australian fashion brand, manage remote production across continents. The team of 30 uses Dropbox to share... fabric photos, digital patterns, and campaign images between Ghana and Sydney. Dropbox enables real-time collaboration and transparency for their women-led team. YEVU now produces nearly 9,000 garments a year and supports sustainable jobs for women in Ghana.
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Dropbox helps YEVU, a Ghanaian-Australian fashion brand, manage remote production across continents. The team of 30 uses Dropbox to share... fabric photos, digital patterns, and campaign images between Ghana and Sydney. Dropbox enables real-time collaboration and transparency for their women-led team. YEVU now produces nearly 9,000 garments a year and supports sustainable jobs for women in Ghana.
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Dropbox helps YEVU, a Ghanaian-Australian fashion brand, manage remote production across continents. The team of 30 uses Dropbox to share... fabric photos, digital patterns, and campaign images between Ghana and Sydney. Dropbox enables real-time collaboration and transparency for their women-led team. YEVU now produces nearly 9,000 garments a year and supports sustainable jobs for women in Ghana.
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Grupo Arezzo used eKyte to manage content and marketing for over 450 stores. The team faced challenges moderating high volumes... of social media content from many sellers. eKyte let store owners upload content, set budgets, and get fast approval from marketing. The platform unified campaign management across brands and stores. Arezzo improved efficiency without hiring more staff. Marketing tracked all campaigns and kept brand messaging consistent.
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Bazaarvoice Ratings & Reviews helped The Athlete's Foot collect 8,000 reviews in one year. The retailer syndicated over one million... reviews across its network. Conversion rates increased by 26% in the first three months. The company used review request emails and syndication to boost online presence. The Bazaarvoice dashboard enabled fast action on customer feedback. The Athlete's Foot improved shopper trust and average order value with user-generated content.
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The Office of Angela Scott used Okendo’s Google Shopping integration to boost their ad performance. By adding Okendo reviews and... star ratings, they saw a 91% increase in return on ad spend. Their cost per action dropped by 51%. Conversion rates rose by 81%. The setup was easy and the integration worked smoothly. Okendo helped them compete with bigger brands and reach more buyers.
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RepTrak tracked adidas as it rose from #16 to #2 in global reputation rankings between 2024 and 2026. adidas improved its... Reputation Score by 1.2 points to 78.06, with strong gains in conduct, workplace, and citizenship. The company focused on joining existing communities and cultural collaborations, not just controlling its brand message. Scores for fair business, employee well-being, and ethics all increased. adidas succeeded by letting stakeholders shape its story, not by dominating the narrative.
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FeedbackFive helped Footsteps Clothing automate Amazon feedback requests. The company used customizable templates to match their brand and connect with... repeat buyers. Automated daily summaries made it easy to monitor feedback and respond quickly. Personalized messages built trust and encouraged ongoing customer relationships. The tool saved time, especially during busy holiday seasons.
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Yotpo Loyalty helped Boardriders unify its loyalty program across nine brands. The company saw a 4.5x higher repeat purchase rate... among loyalty redeemers. Loyalty members generated 42% more revenue than non-redeemers. The loyalty database grew 75% to nearly 1 million members. Participation rates reached 6–18%, well above the industry benchmark. Boardriders gained a single customer view and improved segmentation for targeted campaigns.
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Altra Running used Repsly to track field team activities in real time. The team struggled with visibility into which promotions... and events drove sales. Repsly gave them a central place to log and measure activities. Now, Altra Running can see which actions have the most impact. The team makes data-driven decisions and collaborates better across locations.
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Wondershare EdrawMind helped Puma Turkey digitize internal processes and structure project brainstorming. Before EdrawMind, creative thinking and task delegation were... less structured and flexible. The tool made workflows easier and improved project management visibility. Team collaboration improved with visual feedback and cross-departmental input. Puma Turkey saw faster research, cost savings, and higher team efficiency.
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Stitch Fix used OneLogin to automate identity management for over 6,000 remote worker churn events each year. The company integrated... Workday HCM with OneLogin to streamline onboarding, offboarding, and access provisioning. This automation saved time, improved security, and boosted employee engagement. IT and HR worked together to make Workday the single source of truth for user data. Stitch Fix now manages a growing workforce and app portfolio with a small IT team.
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YEVU, a Ghanian-Australian fashion brand, uses Dropbox to manage production across continents. The team of 30 collaborates between Ghana and... Sydney, sharing fabric photos, digital patterns, and campaign images in real time. Dropbox helps them organize orders, streamline communication, and ensure transparency in their workflow. YEVU produces nearly 9,000 garments a year, supporting women with sustainable jobs. The brand credits Dropbox for making remote teamwork simple and effective.
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CJ helped REVOLVE grow its global affiliate marketing. REVOLVE used AI-powered tools to find new content partners and creators. Mobile... app conversions from Instagram rose 186% over mobile web. Click-to-action conversion rate increased by 55%. REVOLVE added 46 new affiliate partners, including 14 influencer platforms. The program drove more first-time buyers and higher order values.
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State & Liberty used Awin's affiliate marketing to boost brand exposure and get more new customers. The brand worked with... Today's Business and New York Post to place products in high-ranking editorial content. In the first four months, they achieved a 1:1 ROI and 89% new customer rate. By year end, they saw a 226% increase in content-driven revenue and 78% new customers. Evergreen content placements drove both online and in-store sales, making affiliate marketing a key growth channel.
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Pura Vida used Refersion to manage and scale their ambassador program. They needed better tracking and incentives for over 126,000... ambassadors. Refersion’s platform let them track sales with coupon codes and set up custom reward tiers. After launching the new program, Pura Vida saw a 590% revenue increase and tripled their website traffic. Monthly ambassador signups grew by over 400%.
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Offershub helped SALTY, a jewelry and accessories brand, manage its growing affiliate network. SALTY used Offershub to track affiliates, block... fraud, and get real-time analytics. In six months, affiliate-driven sales grew by 35%. Fraudulent activity dropped by 25%. The team saved 40% of their time on campaign management. Affiliate retention improved by 20%.
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