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Recent adoption and success with E-Commerce Software software in Retail

 

FoodServiceDirect.com - Retail - Medium

USA
eCommerce site search optimization Product discovery enhancement Customer engagement Site search

FoodServiceDirect. com used Netcore Unbxd to improve their ecommerce search. They wanted a fast, easy-to-integrate solution for their Magento store....With AI-powered search, they matched customer intent to products and reduced bounce rates. Search conversions rose by 23.4%. Overall revenue increased by 30%. Average order value grew by 14%.

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Frame My Mirror - Retail - Small

Atlanta, USA
Order management automation for e-commerce Order management E-commerce integration

SalesWarp Order Management System helped Frame My Mirror automate order processing and integrate with Wayfair. The team saved over 30... hours per week by eliminating manual data entry. SalesWarp enabled seamless connections between e-commerce, financial, and shipping platforms. The solution provided a single dashboard for all business operations. Frame My Mirror now meets Wayfair’s API standards and can easily add new sales channels.

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Shiro & Malou - Retail - Small

Sweden
Google Ads campaign management Digital advertising Ecommerce marketing

CedCommerce helped Shiro & Malou, an online dog store, boost their digital marketing with Google Ads. The store faced low... conversion rates and poor ROAS before working with CedCommerce. CedCommerce restructured their Google Ads campaigns and targeted key markets in Sweden, Denmark, and Norway. As a result, Shiro & Malou saw a 175% increase in ROAS, a 160% increase in conversion rate, and over $331,000 in new revenue. Traffic also grew by 27%.

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Shiro & Malou - Retail - Small

Sweden
Google Ads campaign management Digital advertising Ecommerce marketing

CedCommerce helped Shiro & Malou, an online dog store, boost their digital marketing with Google Ads. The store faced low... conversion rates and poor ROAS before working with CedCommerce. CedCommerce restructured their Google Ads campaigns and targeted key markets in Sweden, Denmark, and Norway. As a result, Shiro & Malou saw a 175% increase in ROAS, a 160% increase in conversion rate, and over $331,000 in new revenue. Traffic also grew by 27%.

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True Value Hardware - Retail - Large

Chicago, USA
E-commerce product search enhancement Customer engagement Retail operations

True Value Hardware used EasyAsk’s search and navigation solution to improve customer service online. Shoppers and employees can now find... products from a 65,000 SKU catalog using natural language search. The solution works on both standard and mobile e-commerce sites. This led to a better experience for both customers and staff. The upgrade helped True Value serve online shoppers as well as in-store visitors.

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An Amazon seller (unnamed) - Retail - Small

Fake review reporting and management Review management E-commerce compliance

An Amazon seller faced fake negative reviews and online bullying from a competitor. The seller reported the issue to Amazon... and refused to retaliate. Other sellers suggested using Amazon’s Seller Code of Conduct and legal action to address the problem. One seller investigated the reviewer’s social media and got fake reviews removed. The case highlights the growing business of fake reviews and the need for ethical practices in e-commerce.

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Ridam Online - Retail - Small

Netherlands
Multichannel ecommerce management Product data synchronization Marketplace optimization Inventory management

ChannelEngine and KatanaPIM helped Ridam Online move from traditional trade to multichannel ecommerce. Ridam faced challenges managing inventory and product... data across many platforms. ChannelEngine streamlined order and inventory synchronization, while KatanaPIM simplified product information management. Integration with their ERP and warehouse partner made processes faster and more efficient. Ridam now delivers a better customer experience and is ready for global growth.

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Wicker Central - Retail - Small

USA
Abandoned cart email automation Newsletter signup popup targeting Customer engagement Email marketing

Recapture. io helped Wicker Central recover $72 for every abandoned cart email sent. Wicker Central sells high-end outdoor wicker furniture...online. Their long buying cycle needs personalized customer interaction. Recapture.io automates abandoned cart emails and personalizes each message. This led to a high cart recovery rate. Wicker Central also uses Recapture's Email Collector tool to grow their newsletter list with targeted popups.

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WildEarth - Retail - Small

Gold Coast, Australia
Personalized product recommendations Automated retention and cart recovery emails Customer engagement Email marketing

WildEarth used Barilliance to boost ecommerce conversion rates by 337%. They personalized shopping experiences across web and email using onsite... recommendations and dynamic content. Personalized email widgets increased conversion rates by 68%. Automated retention campaigns drove repeat purchases and revived dormant customers. Cart abandonment emails achieved a 19% conversion rate, helping recover lost revenue.

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Sheffield Transport Models (Pufferwillies) - Retail - Small

Sheffield, UK
Multichannel order management Inventory and listing management Order management Inventory management

Channelgrabber helped Sheffield Transport Models, trading as Pufferwillies, manage 14,000 product listings across three online stores and a physical shop. Before channelgrabber, manual... processes caused errors and slow service. With channelgrabber, Pufferwillies now processes about 1,500 orders each month. The software unifies inventory, billing, shipping, and messaging. Pufferwillies built a strong online brand and improved customer satisfaction.

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Josh (online electronics retailer) - Retail - Small

Automated price monitoring for online retail Multi-channel inventory management Pricing optimization E-commerce automation

StreetPricer helped Josh, an online electronics retailer, manage high-volume sales in a fast-moving, competitive market. Josh needed to track competitor... listings and adjust prices quickly to avoid obsolete stock. StreetPricer automated price monitoring and repricing across multiple eBay and Amazon stores. This let Josh control cash flow and inventory age, keeping his business among the top sellers. His pricing discipline and use of automation made his store a leader in electronics retail.

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Wish - Retail - Large

San Francisco, USA
Shipping performance tracking for e-commerce Unified delivery visibility for customers Order tracking Customer experience

AfterShip Tracking helped Wish, a top e-commerce platform, gain better visibility into shipping and delivery. Wish used AfterShip’s API to... track over 1,000,000 monthly shipments. This let Wish measure merchant shipping performance and reward good behavior. Customers got unified tracking and more reliable delivery updates. Wish improved customer experience and merchant relationships with real-time shipping insights.

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Asda - Retail - Very Large

Leeds, UK
Enhanced product content for ecommerce Omnichannel/E-commerce

Asda used NIQ's rich media content to improve online shopping results. In just 6 weeks, product pages with rich media... saw 23,650 more views, a 6% increase. Cart adds rose by 13,083, up 11% across all categories. The total cart value grew by over 30%. Rich media content helped more shoppers engage and buy online.

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Havaianas - Retail - Large

São Paulo, Brazil
Multilingual online advertising management Customer engagement

Havaianas used Channable to manage its online advertising in 7 languages. The company needed to adapt its ads for different... markets. Channable helped them scale their campaigns quickly. Havaianas could reach more customers with localized ads. The solution made it easier to manage feeds across regions. This improved their digital marketing reach.

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RICMAS International Pte. Ltd - Retail - Small

Singapore, Singapore
Shopify mobile app launch support Mobile commerce enablement

MageNative helped RICMAS International launch their Shopify mobile app quickly. The customer praised MageNative's fast support and easy onboarding. WhatsApp... support made setup simple and stress-free. The app was ready for approval in a short time. RICMAS International found the process easier than expected.

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KrasotkaPro - Retail - Medium

Russia
Personalized product recommendations for ecommerce Customer segmentation

KrasotkaPro used REES46 personalized product recommendations to boost sales. They wanted to increase average order value and expose customers to... new products. REES46 helped them target customer segments with tailored suggestions. After implementation, their average order value rose by 10%. They also saw more sales of higher-priced items and better email engagement.

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Midwest Photo Exchange - Retail - Medium

nChannel helped Midwest Photo Exchange connect Magento, eBay, Amazon, and CounterPoint POS. Manual order entry that cost up to $15,000... a year now takes milliseconds. Data is synced across all platforms, reducing errors and saving staff time. Specials and pricing updates show up faster, giving MPEX a sharper competitive edge. Staff focus more on customer service and less on manual tasks.

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Journeys - Retail

Virid helped Journeys create a custom branded loyalty experience. Journeys used Marigold Loyalty for loyalty management and Vibes for mobile... wallet integration. The project focused on customization and marketing. The goal was to improve customer loyalty and engagement.

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Neal’s Yard Remedies - Retail - Large

Dotdigital helped Neal’s Yard Remedies boost cart abandonment revenue by 419%. The company switched from a basic Shopify module to... Dotdigital’s automated email platform. Now, customers get personalized emails within 20 minutes of leaving items in their cart. A/B testing and automation increased conversions and sales. SMS campaigns added £68,000 in revenue. Neal’s Yard Remedies uses Fresh Relevance for advanced personalization and product recommendations.

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Cap That - Retail - Small

Signifyd's Guaranteed Fraud Protection helped Cap That cut chargeback cases by 95%. The company saw an 8% increase in accepted... orders. Cap That eliminated all chargeback losses. Before using Signifyd, they lost $3,000 to $5,000 monthly to fraud. Now, Cap That approves more orders and stops online thieves. The solution protects their celebrity merchandise business on Shopify.

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FWRD - Retail

Bolt checkout helped FWRD achieve a 10% conversion lift in an A/B test. FWRD uses Bolt for checkout and payment... processing. They integrated Bolt with their custom eCommerce platform. The solution improved online sales performance. Bolt's platform supports seamless transactions for retail.

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BSN Sports - Retail

BSN Sports used Springbot Studio to move from paper-based sales to an online platform. They worked with Dayspring Partners to... build My Team Shop, making it easy for coaches and players to order gear. The new system improved efficiency and customer experience. In 2018, BSN Sports bought Teamline to grow their market in Texas and add more products. The changes helped BSN Sports become a stronger leader in team sports equipment.

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Victor Levitin and Max's dropshipping business - Retail - Small

Victor Levitin and Max used dropshipping to grow their retail business from zero to $4. 5 million in annual sales....They started with no capital, selling products on eBay and Amazon. The dropshipping model let them scale quickly and work from anywhere. They faced challenges like account suspensions and lost shipments but learned to diversify suppliers. Their story shows how dropshipping can help small businesses grow fast online.

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Grey Haze Records - Retail

OpenCart helped Grey Haze Records upgrade from version 1. 5.3.1 to 4.1.0.3. The old site had security risks, slow performance,...and poor mobile support. The upgrade brought a modern admin interface, better SEO tools, and support for new PHP versions. A safe staging environment was used to avoid downtime and data loss. The new setup made the store faster, safer, and ready for future growth.

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Fore Ladies Golf - Retail - Small

Glew helped Fore Ladies Golf grow a one-woman retail business. Founder Jessica Benzing started the company in 2017 after seeing... few options for women's golf clothes. She used Glew's analytics tools to support business growth. Glew provided insights that helped her make better decisions. The case highlights how a small retail business can benefit from commerce intelligence.

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Canadian grocer - Retail

BHN Protect helps a Canadian grocer fight fraud and protect customers. The grocer uses BHN Protect to secure gift card... transactions. This solution aims to reduce fraud risk in retail. Customers benefit from safer gift card purchases. The case highlights the importance of fraud prevention in retail gift card programs.

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ANINE BING - Retail - Medium

Rokt Catalog for Brands helped ANINE BING reach $2. 7M in gross merchandise value since launch. The fashion brand used...Rokt to expand into premium ecommerce marketplaces without extra operational work. Rokt Catalog kept product data, pricing, and inventory accurate across partners. ANINE BING saw 37% average month-over-month GMV growth and a 568% GMV increase from May to October. The solution let ANINE BING scale fast while keeping a premium shopping experience.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Consumer Goods

 

Osprey - Consumer Goods - Small

Cortez, USA
Guided product recommendation for shoppers Customer engagement Retail conversion optimization

Osprey used Crobox's Packfinder to help shoppers choose the right backpack. The tool made it easier for new and returning... customers to find products that fit their needs. Osprey saw a 42.5% increase in conversion rate and a 4.6% rise in average order value. The Packfinder delivered a 5.2x ROI. Osprey also gained new insights into customer preferences and improved their product offerings.

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Klean Kanteen - Consumer Goods - Medium

NuORDER helped Klean Kanteen replace paper wholesale ordering with a digital platform. The new system cut order turnaround time from... a week to just 72 hours. Order entry time dropped from up to 30 minutes to under a minute. Customer service now focuses on building retailer relationships, not manual data entry. Digital catalogs and campaign tools let Klean Kanteen launch products faster and keep up with trends. The platform supports eco-friendly business and drives more orders and reorders.

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Monroe Systems for Business - Consumer Goods

Zentail helped Monroe Systems for Business expand to Target Plus. Monroe Systems used Zentail to manage over 4,000 SKUs across... Amazon, Walmart, eBay, and Target Plus. The company faced challenges with product data consistency and onboarding with a small team. Zentail's Listing Prep and Listing Status tools made onboarding fast and easy. Monroe Systems launched on Target Plus in just over 30 days, ahead of Black Friday. Zentail's support and tools helped them keep listings healthy and optimized.

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Melitta Europa - Consumer Goods

Melitta Europa used pirobase PIM to modernize its product data management. The company now manages all product information for its... European sales division in one place. pirobase automates data exchange with trading partners using the Global Data Synchronisation Network. This reduces manual work and ensures high data quality. Melitta Europa can now share product data efficiently across Europe.

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Crest - Consumer Goods

Obviyo's growth marketing platform helped Crest close its mobile revenue gap. Crest faced a 69% lower revenue per visit on... mobile compared to desktop. The team used Obviyo to run many A/B tests on mobile product detail pages. They tested changes to individual page components. In 28 days, Crest increased its mobile shopping conversion rate by 11.69%. The platform let Crest experiment safely and improve the mobile buying experience.

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Belforti - Consumer Goods - Small

Zakeke's AI-powered 3D configurator helped Belforti offer over 10,000 guitar customization options. The tool automated 3D model creation, saving Belforti... €50,000 in outsourcing costs. Production became faster and more efficient with detailed order sheets. Customers enjoyed a better experience by designing their own guitars. Zakeke also gave Belforti new insights into customer preferences.

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Leading fragrance manufacturer - Consumer Goods - Very Large

Profitero Shelf Intelligent Media helped a leading fragrance manufacturer attract new buyers on Amazon. The brand used digital shelf signals... like competitor inventory and price to improve campaign targeting. This approach led to an 8% increase in new-to-brand buyers and an 11% rise in new-to-brand sales. The company now has a scalable strategy for reaching new fragrance shoppers in a high loyalty market. Shelf Intelligent Media enabled better Amazon DSP campaign results.

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KitchenStyle - Consumer Goods

KitchenStyle moved its premium kitchenware e-shop to the Shoptet platform. The old system required constant technical updates and programmer costs.... Shoptet offered a ready-made solution with many add-ons and easy management. The migration used the Napojse.cz tool, saving time and reducing errors. Order processing is now automated, and integration with the bank and warehouse system improved efficiency. Search rankings and conversion rates have increased since the move.

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Sunburst Shutters - Consumer Goods - Large

Flint Analytics built custom local websites for Sunburst Shutters. Each site kept the national brand but used local content to... attract customers. In five months, Sunburst doubled its form leads. After 12 months, web form leads rose 166%, phone conversion leads jumped 288%, and PPC cost per lead dropped 39%. Local stores gained more customers and easier website management.

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Leading hardware brand - Consumer Goods - Large

Shoppable Where To Buy helped a leading hardware brand boost sales by over 70%. The brand added Add to Cart... (A2C) to its product pages for a key retailer partner. This upgrade let shoppers buy with one click, making checkout faster. The new feature cut down clicks and made shopping easier. The brand now plans to expand A2C to more products and retailers.

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Krishna’s Herbal & Ayurveda - Consumer Goods - Medium

Shiprocket Checkout helped Krishna’s Herbal & Ayurveda cut cart abandonment and boost conversions. The brand saw a 46% improvement in... session-based conversions and a 49% growth in user-based conversions. Average order value increased by 8%. Fast one-click checkout, branded screens, and address auto-fill made buying easy. Clear delivery timelines and coupon integration improved customer satisfaction and repeat orders.

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NOCH GmbH & Co. KG - Consumer Goods - Medium

Shopware 6 helped NOCH GmbH & Co. KG, a model railway accessories manufacturer, boost shopping cart value by 21%. The... company also saw a 10% increase in turnover after a 9-month implementation. Shopware's Shopping Experiences feature played a key role. The solution supports both B2C and B2B sales. NOCH used Shopware to enhance their online store and brand presence.

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WaterCheck.biz - Consumer Goods - Small

StoreYa's Exit Pop helped WaterCheck. biz boost sales by $15,000 in just 2.5 months. The tool uses exit-intent technology to...offer coupons to visitors about to leave the site. WaterCheck.biz saw more returning customers and higher conversion rates. The campaign also increased water awareness and built customer trust. StoreYa's Exit Pop stands out for eCommerce sales growth and customer retention.

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Selja T. - Consumer Goods - Medium

Vilkas helped Selja T. move their Seljat.fi online store to a new platform. The old platform's support was ending, so... they needed a reliable solution. Vilkas was chosen for its fit with medium-sized businesses and its practical, customer-focused approach. The process included a detailed needs assessment and clear project planning. Selja T. valued Vilkas's tailored service and the smooth transition to a modern e-commerce platform.

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A luxury skincare company - Consumer Goods

Cart. com helped a luxury skincare company grow on Amazon. The company struggled with channel conflicts and lost revenue to...unauthorized sellers. Cart.com refreshed product pages, improved advertising, and removed unauthorized sellers. They used custom products and virtual bundles to win the Buy Box. Cart.com also gave inventory support during busy seasons. The company saw 63% year-over-year revenue growth and an 82% increase in virtual bundle revenue.

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The Octopus Club - Consumer Goods

Sharetribe helped The Octopus Club launch a unique online marketplace for parents to buy and sell second-hand children’s items. Founder Ana Rachel... Estrougo wanted a fast launch and a beautiful design. Sharetribe made it possible to go live quickly and at a lower cost than building from scratch. The platform enabled Ana to test her idea with real users and grow her business. The Octopus Club reached its crowdfunding target of £150,000 in 15 days before generating revenue.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Apparel And Fashion

 

The Pretty Rag - Apparel & Fashion - Small

Gamified email subscriber acquisition E-commerce conversion rate optimization Customer engagement Retail marketing

Wheelify helped The Pretty Rag boost revenue by over $45,000 in four years. The brand used gamified spin-to-win popups to... turn visitors into email subscribers and buyers. More than 12,600 subscribers joined through interactive campaigns. The solution increased engagement and repeat purchases. The Pretty Rag saw higher conversions and stronger customer loyalty.

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Damiani - Apparel & Fashion - Large

Valenza, Italy
Cross-border ecommerce enablement Localized checkout and logistics Ecommerce expansion Omnichannel retail

ESW helped Damiani expand its ecommerce presence to 36 global markets. Damiani saw a 17.5% increase in orders and a... 17.4% rise in checkout conversion rates. ESW provided localized checkout, efficient logistics, and omnichannel strategies. Damiani launched Venini's ecommerce in the US, showcasing Italian craftsmanship. Damiani won the Netcomm Award 2023 for excellence in cross-border ecommerce.

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Dossha - Apparel & Fashion - Small

Product recommendation optimization Cross-selling on ecommerce site Personalization eCommerce optimization

Segmentify helped Dossha, a sports fashion brand, boost average order value and basket size. Dossha used dynamic bundles on product... pages to show matching items and AI-powered recommendations to suggest relevant products. Dynamic bundles converted 3.5 times better than the site average. The click-through rate for bundles was 16.4%. The AI recommendation widget achieved a 6.02% conversion rate, up from 1.03%. Dossha saw higher-value purchases and faster decisions with Segmentify.

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Rosa Azul Kids - Apparel & Fashion - Medium

Brazil
Email marketing automation for e-commerce Abandoned cart recovery Customer engagement Email marketing

Rosa Azul Kids used edrone to boost their online sales. In just 10 months, they generated over R$ 1 million... in direct email sales. The company saw a conversion rate above 17% from email campaigns. Automated abandoned cart emails recovered more than R$ 520,000 in lost sales in 2022. Post-purchase emails increased repeat purchases by 8%. Regular newsletters helped keep loyal customers engaged.

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Grace Loves Lace - Apparel & Fashion - Medium

Gold Coast, Australia
Displaying real-time customer reviews Boosting online appointment bookings Customer engagement Conversion rate optimization

EmbedSocial helped Grace Loves Lace show real-time Google reviews on all their websites. The team used one dashboard to display... live feedback for every boutique and region. 70% of boutiques saw more clicks on the 'Book Appointment' button. Some locations had up to 87% more booking clicks. The solution needed almost no ongoing management. Brides felt more confident booking after seeing real stories from other brides.

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Lucky 21 - Apparel & Fashion - Small

USA
Amazon pricing and ad optimization Retail media management

Feedvisor helped Lucky 21, a leading apparel retailer, scale their Amazon business. Lucky 21 used Feedvisor’s AI-driven pricing and advertising... optimization to manage a growing catalog and more storefronts. The platform enabled real-time price adjustments and automated ad campaigns. Lucky 21 saw 87% average year-over-year sales growth and 81% profit growth. Custom reports and expert support helped them make fast, data-driven decisions.

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HART - Apparel & Fashion - Small

Charleston, USA
Website content updates without developers Ecommerce website management

HART used Shogun’s AI Section Builder to speed up website updates and reduce reliance on outside developers. The small marketing... team could now make design changes and launch campaigns faster, without waiting for technical help. After implementing the tool, HART saw higher conversion rates and more efficient customer journeys. The team gained creative control, saving hours on web operations and focusing more on growth. Shogun helped HART keep their online store fresh and on-brand as they expanded.

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Naot - Apparel & Fashion - Medium

Kibbutz Naot Mordechai, Israel
Online brand protection Brand protection

Naot used BrandShield to protect its brand online. The company faced threats from fake websites and online scams. BrandShield helped... Naot detect these threats quickly. The solution stopped fake sites and protected Naot's reputation. Naot improved its online brand safety with BrandShield.

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ARKnets - Apparel & Fashion - Medium

Fanplayr helped ARKnets, an ecommerce fashion site, boost conversion rates by 198%. ARKnets used Fanplayr's onsite targeting and real-time data... analysis to segment users and deliver personalized messages. The solution targeted under-performing visitor segments. This led to higher customer engagement and more repeat purchases. ARKnets plans to expand use of Fanplayr's shopper segmentation features.

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John Smedley - Apparel & Fashion - Medium

Athos AI-powered search and merchandising helped John Smedley boost search-led revenue by 300%. The British knitwear brand used Smart Search,... Product Recommendations, and Category Merchandising to improve product discovery. Conversion rates rose 17% year-on-year after switching to Athos. Features like color enrichment and A/B testing on category pages made shopping easier for customers. The "You May Also Like" recommendation block drove high click-through and conversion rates.

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Atlas for Men - Apparel & Fashion

Prediggo helped Atlas for Men, a leading outdoor clothing brand, move from a mail order system to an all-in-one ecommerce platform. Atlas for Men... wanted to improve user experience, boost conversion rates, and manage marketing across 11 countries. Prediggo delivered a custom solution with Central Manager, providing training, support, and responsive service. The new platform improved productivity, enhanced team skills, and gave customers a better online experience.

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Fashion Bunker - Apparel & Fashion - Medium

Nosto helped Fashion Bunker boost conversions for first-time visitors by 16%. The brand used A/B Testing & Optimization, Segmentation, and... Product Recommendations to personalize shopping. A specific messaging variation increased click-through rate by 6%. Segment-based analysis revealed key insights for targeting new shoppers. Fashion Bunker now uses these tactics to improve ecommerce performance.

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Get It Got It - Apparel & Fashion

Printavo and InkSoft helped Get It Got It, a Wyoming print shop, move from a side hustle to a full-time business. The owners used... Printavo to organize jobs, reduce misprints, and stop using Post-it notes. Their revenue grew from $75,000 to $350,000 after using Printavo. Integration with InkSoft made order management easier and improved production. The shop now offers screen printing, embroidery, and more to local teams, schools, and tourists.

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adidas - Apparel & Fashion

adidas needed to create a lot of product content quickly and with high quality. They used Talkoot to help with... this process. With Talkoot, adidas could produce more content, faster, and at a higher quality. Marcus Linek from adidas said they could not meet their business needs without Talkoot. The results included faster production and better content for their business.

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Recent adoption and success with E-Commerce Software software in Food And Beverages

 

Bira91 - Food & Beverages - Medium

New Delhi, India
E-commerce order management Inventory tracking and automation Order management Warehouse management

Bira91 used Unicommerce to manage rapid e-commerce growth. Order volume jumped from 50-100 to 500 orders per day in four... months. Unicommerce's warehouse management system automated operations and improved order processing. Bira91 shifted focus from daily issues to business growth. The team praised Unicommerce for strong support and easy transition.

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Carlsberg - Food & Beverages - Very Large

Copenhagen, Denmark
AI-powered product recommendations for B2B e-commerce Personalization in e-commerce

Carlsberg used Clerk. io to improve its global B2B webshop. The company wanted to reduce human error and handle out-of-stock...items better. Clerk.io’s AI-powered product recommendations were placed throughout the buyer journey. Carlsberg saw double-digit increases in average order value, basket size, and conversion rate. Data-driven tools helped Carlsberg make smarter decisions and boost revenue.

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Krispy Kreme - Food & Beverages - Large

Flooid helped Krispy Kreme drive digital transformation in retail. Krispy Kreme used Flooid's omnichannel platform, loyalty app, and real-time reward... wallet to improve customer experience. The new system lets customers order online, collect in store, and use loyalty points across channels. Krispy Kreme also launched same-day Click & Collect and delivery in London. The solution empowers staff and supports future innovation in retail technology.

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St Martin’s Coffee - Food & Beverages - Small

Sendcloud helped St Martin’s Coffee automate shipping for both B2B and B2C orders. Manual order entry and label matching slowed... them down after shifting to e-commerce. With Sendcloud, they integrated Shopify and Order Space, cut fulfillment time by 50%, and reduced shipping errors by 90%. Automated workflows and address validation made shipping fast and accurate. Now, all orders flow through one platform, saving time and boosting efficiency.

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WOWTea - Food & Beverages

Metrilo helped WOWTea improve customer retention. WOWTea had big seasonal drops in sales before using Metrilo. The team used Metrilo... to segment customers and send personalized emails. These emails doubled the customer retention rate. WOWTea saw 43% more revenue after using Metrilo.

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Brains Brewery - Food & Beverages - Medium

Zenstores helped Brains Brewery ship beer directly to customers by integrating with Shopify, Amazon, and Parcelforce. The platform solved challenges... like alcohol shipping regulations and fragile goods. Brains streamlined order management and label creation, making shipping fast and reliable. Customers praised the quick delivery and secure packaging. Zenstores enabled Brains to scale their ecommerce shipping and maintain high customer satisfaction.

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Canada’s flagship convenience store brand - Food & Beverages - Large

Nextjs and Contentful power a new multi-regional ecommerce site for Canada’s flagship convenience store brand. The client needed English and... French support, dynamic animations, and reusable components. The new website now has a modern design and dynamic features. This led to higher traffic, more engagement, and increased sales.

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Bean Coffee Company - Food & Beverages - Small

TargetBay helped Bean Coffee Company grow subscribers by 3. 06% in 90 days. The company used email and SMS marketing...on Shopify. Email deliverability reached 99.72%. They gained 887 new subscribers and 158 returning ones. Email drove over 98% of lifecycle revenue. SMS is growing as a new channel for engagement and conversions.

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The Latest E-Commerce Software Deployments delivering value in Manufacturing

 

DuraTech Industries - Manufacturing - Medium

USA
Dealer portal modernization Aftermarket parts sales enablement Customer engagement Field data collection

Documoto helped DuraTech Industries modernize its dealer portal. The company replaced a slow, third-party system with a self-managed platform. DuraTech... gained control over content updates and improved dealer experience. Parts sales grew by 10–20%. Order management staff costs dropped by 50%. Dealers now access real-time parts data and place orders faster. Inventory efficiency improved and complaints decreased.

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thyssenkrupp Steel Europe AG - Manufacturing - Very Large

Duisburg, Germany
Online product configurator for e-commerce Personalized product content management E-commerce enablement Product information management

Pimcore helped thyssenkrupp Steel Europe AG launch an online store for their award-winning steelworks bicycles. The project included a custom... bike configurator and a 360° product display. Users can personalize bikes and view changes in real time. The store supports easy content updates, product personalization, and multilingual access. Key results include fewer product returns and a lower bounce rate.

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Advanced Polymer Manufacturer - Manufacturing - Medium

Billing process automation Customer invoice presentment Accounts receivable automation Customer experience

Billtrust Invoicing helped an advanced polymer manufacturer cut billing costs by over 50%. The company integrated Billtrust with their QAD... ERP system for seamless billing. Customers could now receive invoices by mail, email, fax, or online. eAdoption rates grew by 70 percent. Customer service productivity improved with Billtrust’s Client Connect platform.

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UFP Industries - Manufacturing - Large

Grand Rapids, USA
E-commerce product catalog management Content syndication for retail channels Product information management E-commerce optimization

Syndigo helped UFP Industries speed up product launches by 60%. The platform improved content accuracy to over 90%. Real-time updates... and bulk editing made catalog management faster. UFP Industries saw a 60% increase in sales and higher customer satisfaction. The team found Syndigo easy to use and quick to set up. Shopper experiences improved with better images and accurate product details.

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Titanlux - Manufacturing - Large

Barcelona, Spain
Product catalog management automation Product information management

Sales Layer helped Titanlux, a leader in decorative coatings, manage complex product catalogs. Titanlux unified physical and digital product data... and eliminated data inconsistencies. The team improved cross-channel accuracy and streamlined collaboration with internal teams and suppliers. Catalog updates became three times faster. Training on the platform took just two hours.

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Stratco - Manufacturing - Large

Rithum helped Stratco launch on three online marketplaces without hiring new staff. Stratco used Rithum to manage complex product feeds,... automate inventory by state, and enable Buy Online Pickup In Store on eBay. The solution let Stratco offer custom cut-to-length products and localize offers for shoppers. Online sales now match the importance of physical retail stores for Stratco. Rithum's automation and marketplace integration drove growth and efficiency.

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Engweld - Manufacturing - Medium

PureClarity helped Engweld boost online sales with AI product recommenders. In just 30 days, 9.2% of all online orders and... 4.5% of total revenue came from these recommendations. Engweld saw a 10x ROI on their monthly fee. The solution was easy to use and required little resources. Engweld improved customer loyalty and digital experience with PureClarity's e-commerce personalization tools.

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The Hunter Company - Manufacturing - Small

Webgility helped The Hunter Company automate accounting and sales management. Manual data entry and complex SKU management slowed their team.... Webgility integrated QuickBooks and Shopify, saving thousands of hours. Custom workflows reduced errors and improved efficiency. The platform scaled with their business and offered strong customer support.

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E-Commerce Software in Action in Other Industries

 

Anonymous - Small

Branding campaign optimization Programmatic advertising

Ad360 ran a branding campaign focused on viewable impressions and brand safety. The campaign used strict viewability filters and performance-style... optimization. Ad360 achieved a 45% lower vCPM than Xandr and 66% lower vCPM than DV360. The ads only appeared on pre-approved, safe sites. The campaign kept click-through rates high while reducing costs.

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Anonymous

A vendor sent a poorly packed, suspicious package to an HR person. The box was messy, with a concealed return... address and stains. Inside, a coffee mug was packed with little padding and no note. The experience left a bad impression of the vendor. The story shows why professional fulfillment and packaging matter for customer experience.

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Fatafat

Hippo helped Fatafat reduce turnaround time from hours to minutes. Order cancellations dropped by 37%. The number of orders increased.... Customer satisfaction improved. Fatafat built stronger relationships with customers using Hippo's tools.

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Mahabub Shohag - Small

Mahabub Shohag shared a testimonial about MagneticOne. The content does not provide details about the challenge, solution, or results. There... are no metrics or specific outcomes mentioned. The testimonial focuses on the experience with MagneticOne.

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LBC Express - Transportation/trucking/railroad

Jumper. ai helped LBC Express automate customer service on Messenger. LBC Express wanted to answer common questions and give live...help for complex issues. Jumper.ai built an automated chat that handled tracking, rates, and branch info, and connected to live agents when needed. The system resolved 75.3% of queries without humans, saved 213,403 man-hours, and resolved 1.7 million customer queries. 81% of customers gave over 4-star ratings to the automated experience.

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The Latest E-Commerce Software Deployments delivering value in Information Technology And Services

 

Rapid7 - Information Technology And Services - Large

Boston, USA
Cloud go-to-market strategy development Cloud marketplace relationship acceleration Cloud marketplace selling Go-to-market strategy

Rapid7 used Tackle to shift to a cloud go-to-market strategy. The company wanted to meet customer demand for cloud solutions.... Tackle helped Rapid7 build a new strategy focused on cloud marketplaces and co-selling. This accelerated Rapid7’s relationships with major cloud providers. The new approach helped Rapid7 better serve its customers and grow its cloud business.

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Maven Consultancy FZCO - Information Technology And Services - Small

Dubai, United Arab Emirates
SQL query building and debugging Database synchronization and management Database management Productivity improvement

dbForge Studio for MySQL helped Maven Consultancy FZCO boost daily performance by 90%. Tayyab Ilyas used visual query building to... save time on MySQL coding and debugging. The tool's visual query builder, syntax correction, and database synchronization features made SQL tasks faster and easier. As a result, Tayyab delivered quicker responses to his customers and overcame time-consuming challenges.

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Enginess - Information Technology And Services - Small

Toronto, Canada
E-commerce website development for non-profit E-commerce integration Non-profit digital transformation

Enginess used Snipcart and Advantage CSP to build a new e-commerce website for YWCA Toronto. The old CMS could not... support online sales or donations. With Snipcart, Enginess enabled a seamless shopping cart and admin experience. The integration was fast, taking only a few hours to set up. YWCA Toronto now manages content and e-commerce from one platform. The solution improved security and efficiency for the client.

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Agendrix - Information Technology And Services - Small

Sherbrooke, Canada
Product update communication Customer engagement

Agendrix used AnnounceKit to improve how they share product updates. Before, they used Intercom Articles, but it took extra time... and cluttered their help center. With AnnounceKit, they save time and make it easier for clients to find update notes. The AnnounceKit launcher in their app boosts visibility and transparency. Agendrix values the bilingual service and strong customer support from AnnounceKit.

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Rocket Software - Information Technology And Services - Very Large

Nexway helped Rocket Software manage both reseller and direct digital sales channels. Rocket Software needed to balance global reseller sales... and direct B2B sales while keeping customers happy. Nexway provided a reseller portal with real-time product info and global currency support. They also offered a merchant of record service for compliance and automated direct sales. This partnership improved operational efficiency and helped Rocket Software scale its business.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Automotive

 

Apollo Vredestein - Automotive - Large

Amsterdam, Netherlands
B2B ecommerce platform for dealers Self-service order management B2B ecommerce Order management

Apollo Vredestein used the DynamicWeb All-in-One platform to launch a new B2B ecommerce site. The platform supports 15 languages and... integrates with AS/400 and SAP ERP systems. Dealers can now place and track orders, access order history, and get real-time pricing. The solution automates order processing and saves time for both Apollo Vredestein and its international dealers. This leads to more efficient operations and increased sales.

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Serramonte Subaru - Automotive - Medium

San Francisco, USA
Automotive inventory ad feed optimization Dynamic inventory updates for ad platforms Ad campaign management Retail media

Feedonomics helped Serramonte Subaru fix messy auto inventory feeds for Facebook ads. The solution updated car listings every 15 minutes,... preventing ads for out-of-stock vehicles. Custom labels and segmented bidding improved ad targeting. In four months, the campaign drove 1.5 million ad impressions, 2,400 leads, and 37 sales. Serramonte Subaru saw a 43x-85x return on ad spend and over $1 million in sales.

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Turo - Automotive - Medium

San Francisco, USA
Fraud prevention for car-sharing Fraud prevention Customer experience

Turo uses Sift to deliver a secure and smooth experience for its car-sharing community. Sift helps Turo build trust with... users while supporting rapid business growth. The platform enables Turo to prevent fraud in real time without slowing down transactions. Turo’s VP of trust & safety highlights the balance of security and user experience achieved with Sift. This partnership helps Turo scale safely and keep loyal customers.

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Supreme Suspensions - Automotive - Medium

SureDone helped Supreme Suspensions grow Amazon revenue by over 300% year to date. Supreme Suspensions needed better inventory management, Amazon... listing integration, and custom variation support. SureDone delivered a specialized e-commerce platform with intuitive UI, responsive support, and hands-on training. The solution improved catalog management and enabled faster scaling. Supreme Suspensions now has a strong e-commerce foundation tailored to their needs.

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Sullivan Tire - Automotive - Large

Loyalty Builders helped Sullivan Tire use predictive analytics and customer data to personalize direct mail campaigns. The company targeted underperforming... customers and one-time buyers with tailored offers based on transaction history. This approach led to over $1 million in new revenue. Average revenue per buyer grew by more than $200, and service tickets included two more items per visit. The number of underperformers dropped, and median revenue increased across loyalty ranks.

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The E-Commerce Software Blueprint for Better Selection Decisions in Non Profit Organization Management

 

Westfield Area YMCA - Non Profit Organization Management - Medium

Westfield, USA
Online program registration automation Membership management for community organizations Membership management Online registration

Amilia helped Westfield Area YMCA boost online sales by 46%. The YMCA faced frequent registration system crashes, leading to long... lines and staff overload. Amilia's platform made registration easy and reliable for members. Online membership revenue grew by 90% and program revenue by 33%. Unique active members increased by 14%. Staff saved time and members enjoyed a smoother experience.

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CliniClowns - Non Profit Organization Management - Small

Amersfoort, Netherlands
Social media engagement management Webcare operations for non-profits Customer engagement Social media management

CliniClowns used Spotler Engage to improve their social media and webcare operations. They combined professional agents and volunteers to monitor... and respond to messages seven days a week. The platform helped them deliver positive engagement, manage live chat during campaigns, and quickly address requests from parents and care institutions. Spotler Engage enabled efficient teamwork, direct publishing, and real-time sentiment monitoring for better service and storytelling.

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UK charity (name not provided) - Non Profit Organization Management - Medium

Website content management for support services Customer engagement Content management

Sitecore helped a charity improve its digital experience. The charity reduced bounce rates by 30% and doubled the average number... of pages read per visit. Referrals to direct services increased tenfold. The new platform made it easier for users to access support and information. Content management became simpler and digital production time was cut in half. Over 400,000 users visited the COVID-19 information hub.

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Homeless Link - Non Profit Organization Management - Small

London, UK
Grant application and distribution automation Compliance management for government funding Document automation Compliance management

Homeless Link used Conga to quickly distribute over £6 million in emergency COVID-19 funding to homelessness charities in England. With Conga Composer,... Batch, and Sign on Salesforce, they processed 300 applications and awarded 133 grants in just four weeks. The solution automated grant assessments, document creation, and e-signatures, ensuring compliance and audit readiness. Homeless Link received an additional £5.5 million for a second funding round, supporting more frontline services. Conga streamlined the grant process and helped charities continue vital work during the pandemic.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Telecommunications

 

Always in Touch - Telecommunications - Small

Connecticut, USA
Inventory and order management automation Multi-channel pricing management Order management Inventory management

SellerChamp helped Always in Touch, a telecom equipment reseller, fix inventory syncing and order fulfillment problems. The company struggled with... manual processes and pricing across Amazon, Walmart, and Newegg. SellerChamp automated inventory updates, order routing, and pricing management. This cut errors, saved time, and improved customer satisfaction. Always in Touch can now grow and manage more sales channels with ease.

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Vocus - Telecommunications - Large

Melbourne, Australia
Multi-brand CRM and billing consolidation Automated service fulfilment and provisioning Customer relationship management Billing and revenue management

Cerillion unified Vocus’s brands on a single CRM and billing platform. Vocus faced challenges from a complex BSS environment after... multiple acquisitions. Cerillion’s multi-tenancy solution replaced legacy systems and automated service fulfilment. Vocus now launches new products faster and manages both wholesale and retail brands on one system. The platform improved efficiency and reduced operational costs.

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Ytel - Telecommunications - Small

Lake Forest, USA
Billing system modernization Billing and revenue management

Ytel used Gotransverse to make their workflow more efficient and scalable. The platform helped Ytel develop new revenue models that... attract more customers. Gotransverse allowed Ytel to adapt their billing system to fit their business needs. This removed limits caused by back office processes. Ytel improved billing flexibility and customer experience with Gotransverse.

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Telecom Shop - Telecommunications - Small

Australia
Competitor price tracking Price intelligence

Prisync helps Telecom Shop track competitor prices. The tool is easy to use and offers friendly customer service. Mhaz Dalisay,... web admin at Telecom Shop, finds Prisync good for monitoring price changes. The company uses Prisync to stay competitive in the telecommunications market. The testimonial highlights ease of use and support as key benefits.

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Recent adoption and success with E-Commerce Software software in Publishing

Cara Stein - Publishing

SamCart helped Cara Stein, an author and course creator, sell $181,697. 50 in books, trainings, and services in 12 months....She used SamCart to simplify her sales process, driving traffic to a single page with a $27 eBook and a $47 order bump. 39% of her customers took the order bump, boosting her revenue by 67%. Cara surpassed her $72,000 annual goal in less than six months. SamCart made it easy for her to grow her business and stop trading time for money.

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Evangelical Action - Publishing - Small

SubscriptionFlow helped Evangelical Action automate subscription management for their periodical. The solution included hosted payment pages for secure, recurring payments.... Evangelical Action can now manage annual and biennial plans and generate subscription reports. The system supports both credit card and manual payments for Australian subscribers. This lets Evangelical Action focus on core publishing activities while handling global subscribers efficiently.

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The Financial Times - Publishing - Large

Zuora's AI-driven paywall helped the Financial Times boost digital subscriptions. The solution increased conversion rates by 92% and improved progression... through the subscription funnel by 118%. Subscriber lifetime value rose by 78%. The Financial Times reduced manual work and freed up engineering resources. The company now uses AI to drive growth and improve customer engagement.

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The Financial Times - Publishing - Large

Zuora's AI-driven paywall helped the Financial Times boost digital subscriptions. The solution increased conversion rates by 92% and improved progression... through the subscription funnel by 118%. Subscriber lifetime value rose by 78%. The Financial Times reduced manual work and freed up engineering resources. The company now uses AI to drive growth and improve customer engagement.

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Recent adoption and success with E-Commerce Software software in Marketing And Advertising

 

River Online - Marketing And Advertising - Medium

Denmark
Google Ads campaign automation Dynamic ad creative generation Search advertising Campaign automation

DataFeedWatch Text Ads helped River Online, a marketing agency, boost ROAS by 181%. The agency used feed-driven text ads to... focus budgets on in-stock products for a client in the computer hardware sector. Conversion rates increased by 109% after automating ad updates and dynamically inserting product details. Quality Score for keywords rose by over 10%. The tool saved many hours by automating campaign updates and ad creation.

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E-commerce agency (unnamed) - Marketing And Advertising - Large

eSellerHub helped a large e-commerce agency cut SP-API error calls by 53%. The agency faced high error rates in Amazon... report workflows, risking API overages and unreliable reporting. eSellerHub optimized the backend system with smarter retry logic, cooldowns, and batch processing. This led to a 98.2% overall SP-API success rate and 84.5% report call success rate. Sellers now get more reliable, cost-efficient reporting and smoother operations.

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GetResponse - Marketing And Advertising

Beamer helped GetResponse double their product activation. GetResponse used Beamer to send real-time notifications and announce product updates inside their... platform. Before Beamer, they relied on email to share updates. With Beamer, users received instant communications about billing, support, and product changes. The Product Marketing team used segmentation and in-app changelogs to target messages. As a result, product activation rates doubled.

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Refuel Agency - Marketing And Advertising - Medium

Wrench. ai built custom AI agents for Refuel Agency to improve niche audience marketing. Refuel needed better personalization and accuracy...for campaigns targeting U.S. military and Hispanic audiences. Wrench.ai created Gunnar and Gabriela, AI agents trained on proprietary datasets. These agents automated research, improved messaging, and delivered real-time insights. Refuel saw faster turnaround, better engagement, and made AI central to their campaign strategy.

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The Latest E-Commerce Software Deployments delivering value in Education

 

Project Management College (PMC) - Education - Small

Nicaragua
Task and project management for training programs Project management Collaboration and communication

WP Project Manager helped Project Management College in Nicaragua improve project completion. PMC used the tool to create projects, assign... tasks, set deadlines, and manage communication. Students and project managers collaborated daily using WP Project Manager. The tool made it easier to track progress and organize work. PMC found it efficient for daily project management, though it wanted more advanced features for budget and progress tracking.

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Wharton Interactive - Education - Large

Philadelphia, USA
Global learning marketplace platform E-commerce platform modernization

OSF Digital built a headless commerce solution for Wharton Interactive. They used Salesforce Commerce Cloud to create a flexible platform.... This platform supports Wharton's global learning marketplace. The new system helps Wharton scale and serve customers better. It also streamlines their technology stack for easier management. Wharton now has a more efficient and scalable digital marketplace.

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North Eastern Regional Institute of Science and Technology, Nirjuli (NERIST) - Education - Large

LIBSYS ERP was deployed at North Eastern Regional Institute of Science and Technology, Nirjuli. The solution handled complex academic structures... and migrated data for over 3000 students. Core modules like student management, academic administration, and fee management became fully functional within months. The system enabled online fee payment, dynamic student portals, and mobile attendance marking. NERIST praised the professionalism and support from the LIBSYS ERP team.

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E-Commerce Software in Action in Entertainment

The Viral Fever (TVF) - Entertainment - Medium

FATbit Technologies built the TVF Play website for The Viral Fever. TVF wanted a platform to let fans watch all... their web series and videos in one place. FATbit delivered a responsive site with easy sign-up, social login, and seamless video streaming. Over 48,000 users registered in the first week. The site supports thousands of concurrent viewers and offers a better user experience than TV.

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a global band - Entertainment

Paradiso Software used AR and VR to help a global band stream digital music concerts. Fans enjoyed lifelike experiences and... interactive features like virtual meet-and-greets. The solution reached a wider audience and increased engagement. The band gained new revenue streams from ticket sales and virtual merchandise. Detailed analytics helped them understand fan preferences.

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Rekyou - Entertainment

Kreezalid helped Rekyou build an online marketplace for renting music studios. Rekyou wanted to make music production easy for everyone,... not just professionals. The founders struggled to find the right partners and technical skills. Kreezalid provided the platform and support to launch quickly. Rekyou now offers secure payments, insurance, and connects artists with studios. The marketplace helps artists create, promote, and distribute music easily.

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The E-Commerce Software Blueprint for Better Selection Decisions in Health Wellness And Fitness

 

Fine Hygienic Holding - Health, Wellness And Fitness - Large

Amman, Jordan
Ecommerce frontend modernization Customer experience optimization Ecommerce platform integration

Alokai helped Fine Hygienic Holding, a leading wellness company, move to a composable commerce model. The company wanted to reach... younger customers and improve the digital buying journey. Alokai's Frontend as a Service integrated easily with commercetools, speeding up development and reducing costs. Fine Hygienic Holding saw faster time-to-market and better support for their tech team. The new site launched in December 2022, with early results showing improved development speed and customer experience.

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Colorescience - Health, Wellness And Fitness - Medium

Yotpo Loyalty & Referrals helped Colorescience triple its repeat purchase rate and double redemptions. The omnichannel loyalty program rewarded both... online and in-office shoppers. Colorescience saw a 16% increase in loyalty participation. During the 2025 summer sale, 26% of customers redeemed rewards, up from 13% in 2024. The program deepened engagement and provided valuable customer insights.

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rmdy - Health, Wellness And Fitness - Small

Ad Badger's Bids By Badger helped rmdy cut Amazon ad spend by over 50% in one month. rmdy lowered ACOS... by 68% and boosted ROAS by 133%. Their average CPC dropped by $1.79. Sales, profit, and customer retention all increased. The High Touch program gave rmdy expert support and fast results in the competitive supplement market.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Consumer Electronics

Express Solutions - Consumer Electronics

Knowband's mobile app helped Express Solutions, an electronics eCommerce business in Cuba, reach more customers. The company faced challenges managing... sales across web and mobile platforms. After launching the Knowband mobile app, they saw a growth spurt in profits and expanded their reach. The app made shopping easier for users and supported business growth in a competitive market.

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Tech Repair Lab - Consumer Electronics - Small

Webinterpret's Promoted Listings Advanced helped Tech Repair Lab boost sales by 170% on eBay. co.uk. The UK-based mobile phone parts...business used both Promoted Listings Advanced and Standard to increase visibility. Every £1 spent on ads returned £10. Domestic sales rose by 154%, and international sales grew by 49%. Tech Repair Lab reached buyers in 11 major international markets with these ecommerce advertising solutions.

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Gerald - Consumer Electronics - Small

3Dsellers helped Gerald automate his eBay electronics business. He managed over 5,000 listings but struggled with manual work and slow... support. Using 3Dsellers, he cut listing creation time by 85% and boosted conversion rates from 1.8% to 4.2%. Automated messages reduced daily support tickets by 80%. Gerald saw a 10x revenue growth and a 25% increase in repeat buyers.

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The Latest E-Commerce Software Deployments delivering value in Computer Software

 

UXPin - Computer Software - Medium

San Francisco, USA
SaaS metrics tracking and reporting Customer segmentation for sales support Subscription analytics Sales enablement

Baremetrics helped UXPin save over 50 hours by replacing their in-house reporting tool. UXPin used Baremetrics to track SaaS metrics... and segment customers. The team gained real-time insights into financial health and customer journeys. Baremetrics integrates with Stripe, making data analysis simple and maintenance-free. UXPin’s sales team now uses customer segmentation to support sales and growth.

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SignEasy - Computer Software - Small

ChartMogul gave SignEasy full visibility into their subscription metrics. Before, SignEasy struggled with manual revenue tracking across Google Play, App... Store, and Stripe. With ChartMogul, they quickly analyzed MRR, churn, and ARPA by business segment. This helped them focus on the SME market and test new pricing. As a result, SignEasy doubled revenue in the business cohort and saw signups double in the US. Weekly active users also doubled, and daily signed documents tripled.

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The E-Commerce Software Blueprint for Better Selection Decisions in Accounting

Rebecca Johnson (accounting partner for a gaming card business) - Accounting - Small

Expandly helped Rebecca Johnson, an accountant for a gaming card business, solve problems with sales visibility and tax compliance across multiple e-commerce channels. Before Expandly, uploading... transactions into Xero was slow and inefficient. With Expandly’s direct Xero integration, sales data now flows automatically and accurately, supporting VAT compliance and detailed reporting. Rebecca can access all data herself, reducing reliance on her client. This streamlined process lets Rebecca grow her business and keeps her client’s operations stress-free.

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CPA Professionals, Inc. - Accounting - Small

Rightworks helped CPA Professionals, Inc. move from local servers to a secure cloud platform. The firm faced downtime and security... issues with on-premises systems. Rightworks Hosting enabled remote access, improved collaboration, and reduced IT overhead. The team now enjoys better security, reliable uptime, and more time for clients. The transition was smooth and gave the firm confidence to grow.

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The E-Commerce Software Blueprint for Better Selection Decisions in Construction

 

Neumann - Construction - Medium

Norway
Product information management for eCommerce Automated product data enrichment Product information management Ecommerce enablement

Neumann used Bluestone PIM to manage over 50,000 SKUs and improve product data quality. The company faced challenges with unoptimized... product information from manufacturers and needed to automate routine tasks for category managers. Bluestone PIM became the master source for all product data, enabling real-time content processing and seamless integration with their eCommerce platform. As a result, Neumann achieved richer, more consistent product information and supported business growth.

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Würth Serbia - Construction

Würth Serbia wanted to keep its top position and boost sales productivity. In 2015, they started a digital sales strategy... and chose Intelisale Solutions PRO plan. The solution included mobile and web apps, smart order management, and AI-powered features. Intelisale was integrated with their ERP system. After one year, sales rep productivity went up by 19%. The number of orders per sales rep grew by 26%. The number of articles ordered per sales rep grew by 57%.

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The Latest E-Commerce Software Deployments delivering value in Pharmaceuticals

 

Isispharma - Pharmaceuticals - Medium

Lyon, France
Billing process automation Billing automation

Isispharma used Frisbii to automate their billing process. The company switched from a passive to an active model for accessing... information. Frisbii’s application is intuitive and scalable. Isispharma saved 50% of the time spent on data entry. Operational efficiency improved with the new system.

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Multipharma - Pharmacy

Spott helped Multipharma make interactive Google Display ads. Users could click and explore dog products in the ads. Multipharma saw... a 155% higher click-through rate. They also cut their cost per click by 60%. The ads brought more traffic to their site without extra spending.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Restaurants

Giordano's Pizza - Restaurants

UltraCart helped Giordano's Pizza ship their famous deep-dish pizzas nationwide. Giordano's used UltraCart's StoreFronts builder, custom checkout, and shipping integrations... to create a seamless online store. They launched a Deep Dish Club subscription and used checkout upsell to boost order value. Real-time order tracking and web chat improved customer satisfaction. Inventory sync with EDI and Costco kept stock accurate across channels.

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Japanese Tea Garden - Restaurants

CAKE POS helped the Japanese Tea Garden upgrade from a cash register to a modern restaurant point of sale system. The Tea House... faced long lines, slow service, and manual errors with their old system. With CAKE, they cut order time in half and reduced lines by 30-50%. Staff tips doubled, and errors dropped thanks to built-in menu items and tracking. The manager saved up to two hours a day on reconciliation and gained better control over operations.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Real Estate

 

Vacasa - Real Estate - Large

Portland, USA
Personalized guest marketing campaigns Automated guest communications Customer engagement Marketing automation

Vacasa used Twilio Segment to unify customer data and personalize marketing campaigns. They implemented SMS and email to deliver timely... check-in codes and promotional messages. With SendGrid, Vacasa built targeted email programs and improved campaign performance. Personalized campaigns led to 3-10x more guest bookings and over 21% open rates on emails. Segment enabled smarter decisions and higher engagement across channels.

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Recent adoption and success with E-Commerce Software software in Government Administration

 

City of Portland - Government Administration - Large

Portland, USA
Website search for public sector Website search Public sector digital services

Swiftype Site Search helped the City of Portland improve website search accuracy for over 200,000 pages. After switching from Google... Site Search, the city saw search volume drop by half, showing users found information faster. Implementation took about an hour, using Swiftype’s web crawler and document indexing. City staff can now update search results easily and test changes before going live. Citizens report faster, more relevant search results, making the website easier to use.

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The Latest E-Commerce Software Deployments delivering value in Medical Devices

 

ACON Laboratories - Medical Devices - Medium

San Diego, USA
Diabetic patient data sharing Remote patient monitoring for clinics Patient data management Remote healthcare

Clarity Ventures built HIPAA compliant apps for ACON Laboratories to improve diabetic care. Patients use a mobile app to sync... glucose readings via Bluetooth and share data with doctors in real time. Doctors monitor patients daily and set custom thresholds for alerts. A Windows app lets clinics in Africa use ACON devices to treat diabetes for entire villages. The solution reduces data entry errors and enables timely, accurate care for millions.

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E-Commerce Software in Action in Media Production

 

6AM City - Media Production - Small

Greenville, USA
Newsletter audience development Subscriber onboarding automation Audience engagement Email marketing

Sailthru by Marigold helped 6AM City scale its city-specific newsletters across 30+ markets. The platform enabled fast launches, smart onboarding,... and low-cost subscriber acquisition. 6AM City achieved up to 48% open rates in mature markets and kept cost per lead at $1 or less. Custom integrations and data-driven content decisions improved engagement and list health. The team used Sailthru’s tools to maintain a reader-first approach while expanding quickly.

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E-Commerce Software in Action in Human Resources

 

ADP - Human Resources - Very Large

Roseland, USA
HR application marketplace enablement Third-party service onboarding Marketplace management Human capital management

ADP used the AppDirect platform to launch a cloud marketplace with over 1,000 applications. This helped ADP reduce resource investment... and speed up time to market for new apps. The marketplace made it easier for customers to find, compare, and buy HR and payroll solutions. ADP also improved onboarding for third-party services and gave developers a central place to integrate. Clients now benefit from real-time integrations and a better user experience.

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E-Commerce Software in Action in Wholesale

 

Petra Industries - Wholesale - Medium

Edmond, USA
Product data syndication and management Automated product onboarding for retail channels Product information management Omnichannel retail enablement

Akeneo Product Cloud helped Petra Industries replace fragmented, manual tools with a single platform. Petra unified product data for 15,000+... SKUs, cutting duplicate work and errors. Teams now update product info once and syndicate to 16+ channels. Automated onboarding speeds up launches and reduces costs. AI-powered enrichment improved product content, boosting discoverability and conversion.

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Recent adoption and success with E-Commerce Software software in Design

Pathpages - Design

Notion helped Pathpages founder Modest Mitkus organize both business and personal life. Before Notion, he struggled with many tools that... made things harder. With Notion, he built custom systems for tasks, notes, and finances in one place. This change improved his motivation and focus. His Notion templates now help tens of thousands of people and have won eight awards. Notion made it easy for him to manage everything and grow his business.

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The Latest E-Commerce Software Deployments delivering value in Hospitality

 

Hydro Hotel - Hospitality - Small

Eastbourne, UK
Gift voucher sales management Promotional campaign execution Gift card and voucher management Revenue optimization

VoucherCart helped Hydro Hotel grow voucher sales by 175% over six years. The hotel used VoucherCart to run targeted promotions... for events like Black Friday and Mother's Day. The platform made it easy to issue, redeem, and track vouchers across hotel services. Hydro Hotel saw higher average purchase prices and more unredeemed vouchers, boosting profit. Staff valued the simple reporting and integration with Google Analytics for tracking trends.

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The Latest E-Commerce Software Deployments delivering value in Consumer Services

Brilliant Fulfillment - Consumer Services - Small

Extensiv 3PL Warehouse Manager helped Brilliant Fulfillment automate their warehouse and move away from spreadsheets. In the first year, order... volume grew by 175%. The next year, order volume increased by 141%. Overall, order volume rose by 794% since their first year. Over 90% of customers now use the Extensiv customer portal for real-time inventory and order management. Brilliant Fulfillment gained new business and set a standard in their market with these tools.

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The Latest E-Commerce Software Deployments delivering value in Sports

Tatami Fightwear - Sports - Small

Red Points helped Tatami Fightwear remove over 3,620 counterfeit listings from 99 infringing platforms. Tatami faced a flood of fake... products sold at 30% of retail price across websites and social media. Red Points' automated brand protection software enabled Tatami to enforce trademarks and copyrights efficiently, achieving a 95% enforcement success rate. The platform gave Tatami real-time visibility into infringements, helping them protect their brand and maintain customer trust.

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The Latest E-Commerce Software Deployments delivering value in Transportationtruckingrailroad

Uber - Transportation/Trucking/Railroad - Very Large

Button's PostTap App helped Uber double affiliate revenue. Uber used PostTap App to solve missed app attribution and improve user... experience. The solution routed users into the Uber app or prompted downloads, boosting new user activations. Uber saw a 2x increase in affiliate program revenue after implementation. The technology supported privacy-first, iOS 14+ compliant marketing.

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Recent adoption and success with E-Commerce Software software in Computer And Network Security

Napatech - Computer & Network Security - Medium

Fluid Topics helped Napatech build a unified content hub for technical and marketing content. Napatech needed better visibility and a... fast, relevant search for their complex documentation. Fluid Topics delivered a cloud-based solution with powerful search and filtering, going live in just one week. Napatech saw a 28% increase in hits on their tech website after launch. The platform's analytics and API features improved content delivery and user experience.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Internet

Lynham Networks - Internet

OneBill helped Lynham Networks automate customer sign-up and expand their wholesale network. The platform enabled onboarding of more retail service... providers and improved the digital customer experience. Lynham Networks used CPQ360, Subscriber360, Workflow360, Channel360, and Billing360 to streamline operations. They launched and scaled their business faster, offered flexible pricing, and reduced time-to-market with automated processes.

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