Case Studies for Hospitality | Real Results & ROI 2026

The Nobel Peace Center used Sanity to localize its website and interactive installations. Developers quickly built content models without DevOps... overhead. They integrated Sanity with their digital asset management system using custom React components. Content models and input components were reused across projects. The solution enabled fast setup and flexible customization for the museum's digital experiences.
Show More..

Contentstack helped Icelandair migrate from dotCMS to a headless CMS in under a month. The new system enabled automation, faster... workflows, and seamless localization for 12 languages and 16 locales. Icelandair cut backlog issues by 82% week-over-week and sped up translation delivery by 70%. The time to push out promotions dropped by 90%. Teams now create campaign pages weekly instead of monthly, improving content quality and consistency.
Show More..

Cheval Blanc used Prismic to rebuild its main website. The goal was to match the brand’s luxury experience online and... support frequent updates by multiple teams. Prismic provided a structured content system that keeps design and brand consistent. Teams can update menus and local content quickly without risking the brand’s look. The new site lets Cheval Blanc grow and adapt while keeping a high-quality digital presence.
Show More..

Guide to Iceland uses Hygraph to run its online travel marketplace. The platform manages millions of records for booking flows... and landing pages. Hygraph supports dynamic content and helps drive large-scale organic growth. Guide to Iceland connects thousands of local tour operators, accommodations, and car rentals. The solution handles high-traffic and read-heavy applications for the travel industry.
Show More..

Pronovix built a developer portal for a major cloud data service in hospitality. The portal makes it easy for partners... to find and use APIs. It features a clear API catalog, detailed documentation, and a partner program. The onboarding process is simple and guides users step by step. The portal improves the developer experience and supports both technical and non-technical users.
Show More..

Egnyte helped Kona Grill move from a traditional data center to a secure cloud-based file sharing solution. Restaurant managers saved... about 30% of their time by using Egnyte for fast, secure file access and sharing. The IT team reduced support calls and eliminated the need for costly data center duplication. Employees now collaborate easily with internal teams and outside partners. Sensitive financial and operational data is protected with Egnyte’s security features. The solution supports Kona Grill’s growth and international expansion plans.
Show More..

PairSoft helped PF Michigan Group, a Planet Fitness franchise, automate accounts payable. The company faced problems with their old cloud... system as they grew. PairSoft integrated with their Intacct ERP and used Smart Document Recognition to speed up invoice data entry. The solution made their AP process paperless and improved productivity. Approval workflows and data entry are now faster and more efficient.
Show More..

Contentful helped APT Travel Group boost online transactions by 175%. The company replaced its old CMS with Contentful to make... content updates easier and faster. Teams launched 36 localized websites for six brands in just months. The new platform let more staff create and edit content without technical help. APT also saw a 15% increase in basket size after the redesign.
Show More..

Fastly Next-Gen WAF and Bot Management helped JetBlue cut unwanted bot traffic by 95%. The airline migrated 35 sites in... just 3 days before a major holiday season. Fastly's tools reduced false positives and manual work, improving security accuracy and response times. JetBlue saw better website performance, lower server loads, and cost savings. The solution preserved bandwidth during high-traffic fare sales, keeping customers and leadership satisfied.
Show More..

Fastly Next-Gen WAF and Bot Management helped JetBlue cut unwanted bot traffic by 95%. The airline migrated 35 sites in... just 3 days before a major holiday season. Fastly's tools reduced false positives and manual work, improving security accuracy and response times. JetBlue saw better website performance, lower server loads, and cost savings. The solution preserved bandwidth during high-traffic fare sales, keeping customers and leadership satisfied.
Show More..

Comarch Loyalty Management helped Costa Coffee overhaul its customer engagement. Costa replaced a legacy system to create more immersive loyalty... programs. The new platform supports segmentation, daily promotions, surveys, and lotteries. Costa Coffee Club now lets customers earn and redeem points across stores, machines, and mobile. Over 6 million members use the loyalty program. The project included data migration, hosting, and ongoing support.
Show More..

Costa Coffee Polska needed a new loyalty program platform. The goal was to replace plastic cards and make the program... more attractive. e-commerce edito demo built a custom system for web and mobile. The platform lets users collect virtual coffee beans and redeem them for rewards. It integrates with cash registers and supports targeted promotions. The system helps segment users and create special offers for different groups.
Show More..

CoreMedia Experience Platform helped Yugo launch three new markets in just three weeks. Yugo used the platform to create localized,... high-converting websites and integrate with CRM and booking systems. The new digital foundation enabled a 90% average booking rate across markets. Yugo streamlined content operations and improved personalization for students. The solution supported rapid growth and consistent brand experiences globally.
Show More..

Apostrophe Assembly helped Kimpton Hotels manage over 60 restaurant websites from one dashboard. Kimpton's team now updates menus, images, and... events without developers. Integrations like booking forms and email sign-ups are easy to add. The cloud-hosted multisite solution improved site performance and brand consistency. Kimpton's marketing team can quickly launch new sites with custom themes, keeping each restaurant's unique style.
Show More..

Northwoods redesigned the Wisconsin Dells Visitor & Convention Bureau website to improve user experience and accessibility. The new site features... mobile-friendly navigation, a reimagined Trip Builder, and dynamic partner pages. Northwoods used data analysis, heat maps, and user surveys to guide the design. Accessibility best practices ensured WCAG 2.2 Level AA compliance. The redesign led to a 15% increase in conversions and higher partner page clicks.
Show More..

Kurhaus Baden-Baden used Contao Open Source CMS to build its website. The project was delivered by Navigate AG. The case... highlights the use of Contao for a hospitality venue. The website showcases the venue's offerings and services. This example demonstrates Contao's fit for service providers in the hospitality sector.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Upmetrics helped Palmera Bay Yachts move from planning to full operation. Nicole East used the platform to create a detailed... business plan and secure funding for sales and marketing. The AI writing assistant and drag-and-drop builder made planning fast and easy. Nicole could clearly present her business strategy to investors. The business plan improved efficiency and helped the company grow in the luxury yachting market.
Show More..

Stasher uses Redash to track key business metrics like occupancy rate and monthly performance. The team needed a custom dashboard... to combine data from Google Analytics, Stripe, and their own database. Redash let them build shareable dashboards for partners and monitor KPIs without extra engineering work. They now track revenue, stored bag numbers, and growth by region. Redash helps Stasher share performance data with partners like Premier Inn.
Show More..

Hotel Effectiveness by Actabl helped CSM Corporation cut overtime by 80% in one year. The software replaced manual labor management... with real-time insights and automated reporting. CSM used these tools to align teams, optimize staffing, and reduce hours per occupied room from 82 to 63 in housekeeping. The company saw a 25% drop in managed labor in housekeeping and improved operational efficiency across all properties. Actabl’s solution enabled CSM to save money and focus on strategic growth.
Show More..

Holistics helped RedDoorz automate data operations for over 500 hotel properties. Before Holistics, building data pipelines and reports took up... to 15 days and required manual work. With Holistics, a single analyst automated reporting, reducing tasks from weeks to minutes. Now, RedDoorz sends daily performance reports to property owners and tracks KPIs in real time. Over 150 staff use Holistics to access business data and reports without training.
Show More..

Domo helped Take2Eton, a travel management and events company, centralize travel, finance, and client data into one real-time platform. Before Domo, reporting... took days and required multiple tools. Now, teams and clients get instant insights with dynamic dashboards. Manual data entry dropped by 80%. Take2Eton can track emissions, compliance, and performance in real time. The company delivers smarter travel decisions and scales services faster with Domo.
Show More..

Goodwood used Apteco FastStats and PeopleStage to improve email marketing. They built a single, dynamic weekly email for each customer.... This reduced over-mailing and increased relevance. Click-through rates rose by 2% and website clicks grew by 84,000 year over year. Unsubscribe rates dropped by 1.5%. The new approach saved 16 hours per month and boosted engagement by 3%.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Fourth used GoodData to launch Fourth Analytics, a cloud-based analytics solution for hospitality. They unified data from multiple sources and... automated distribution to stakeholders. Customers saved up to half a day per week per location on reporting. Fourth achieved a 117% ROI and a 97% customer retention rate. Deployments now take as little as five days, and Fourth created a new revenue stream with monthly subscriptions.
Show More..

Harri used ThoughtSpot to embed self-service analytics into its workforce management platform, Harri iQ. Hospitality managers and staff can now... access real-time data insights to improve hiring and workforce planning. The new analytics features help users filter reports by location and role, making it easier to manage recruitment and staffing. Harri chose ThoughtSpot for its scalable cloud performance and user-friendly interface. Early results include winning a major contract and enabling faster, more informed decisions for hospitality businesses.
Show More..

Databox helped Stampede, a hospitality tech company, centralize data from many platforms. Before, teams struggled with scattered metrics and slow... reporting. With Databox, Stampede saved hours on monthly board reports and improved team alignment. The platform made custom metrics and visual reports easy to access. Now, everyone at Stampede can see and act on the numbers that matter.
Show More..

SevenRooms helped The Mulberry Group in Melbourne boost revenue by $112k AUD in five months. The group switched from OpenTable... to SevenRooms for email marketing and reservations. They saved $256k AUD in cover fees. The platform also helped them grow their email subscriber list. The Mulberry Group focused on building a loyal community and personalizing guest experiences.
Show More..

NetHunt CRM helped Bon Vivant, a London-based travel advisory, boost repeat sales and improve efficiency. The team automated follow-ups and... tracked bookings with a visual pipeline. NetHunt CRM captured leads from all channels and organized trip details in one place. Automated reminders and reporting tools gave Bon Vivant deeper customer insights. These changes led to more repeat bookings and better client engagement.
Show More..

Meeting. pl used InStreamCRM to improve customer service and sales. The team saved time by automating data entry and communication...tracking. InStreamCRM helped them manage multiple business processes at once. The system made it easier to build strong relationships with key customers. Meeting.pl raised their service level and focused more on customer needs.
Show More..

SyncMatters integrated ResortSuite with HubSpot for Rancho La Puerta. This stopped data duplication and reduced errors. Staff now spend less... time on manual entry and more time with guests. Real-time guest data helps personalize service. Automated alerts flag data issues for quick fixes. The resort now builds stronger guest relationships and runs more efficiently.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Booking Ninjas helped International Student House of Washington, DC (ISH) automate housing operations for 100 residents from over 70 countries. ISH replaced manual... booking, billing, and communication tasks with an intuitive property management system. Staff now use automated booking, multi-channel communications, and custom billing plans. The new platform improved resident experience, streamlined operations, and enabled data-driven planning. ISH staff spend more time building community and supporting students.
Show More..

Aline Menus by Grove helped Bickford Senior Living cut food waste and control costs across 55 communities. Before, each chef... made their own menu, causing inconsistency and high expenses. Aline Menus brought centralized menu planning and forecasting, while Aline Point-of-Sale enabled real-time order tracking. This reduced manual errors and improved compliance. Now, Bickford delivers consistent, high-quality dining and keeps food budgets on track.
Show More..

Minor Hotels used IntelligenceBank to manage all digital assets in one place. The platform created a central hub for brand-approved... assets, making it easy for staff and partners to access what they need. This reduced asset requests and saved time for the marketing team. Over 1,650 users have logged in more than 18,000 times, storing 3.3TB of assets. IntelligenceBank helped Minor Hotels improve brand compliance and efficiency.
Show More..

RIU Hotels & Resorts used Acoustic Tealeaf to improve their website experience. They cut response times to detect anomalies by... over 50%. The team reduced situation analysis efforts by 30%. Tealeaf helped them spot and address 3% of web traffic as anomalous. The platform enabled real-time monitoring, fraud detection, and better customer insights. This led to smoother booking and higher conversion rates.
Show More..

Apsis Marketing Automation helped Kämp Collection Hotels improve guest experiences. The hotel group integrated Apsis with Microsoft Dynamics CRM for... two-way data sync. Automated emails before and after stays provided booking info and promoted services. Open rates reached 60-80%, and post-visit emails boosted direct bookings. Over 50% of campaign bookings came from newsletter subscribers during special promotions.
Show More..

Goodwood used Apteco FastStats and PeopleStage to improve email marketing. They built a single, dynamic weekly email for each customer.... This reduced over-mailing and increased relevance. Click-through rates rose by 2% and website clicks grew by 84,000 year over year. Unsubscribe rates dropped by 1.5%. The new approach saved 16 hours per month and boosted engagement by 3%.
Show More..

ActiveCampaign helped Painting with a Twist unify email marketing for over 220 franchise locations. The company achieved a 95% franchisee... adoption rate and saw a 65% increase in email volume. Automated campaigns boosted customer re-engagement and led to a 25% increase in revenue from email marketing. Franchisees now save hours each week using customizable templates and automation. The platform ensures brand consistency while allowing local personalization.
Show More..

RedEye helped Travelodge boost email revenue by 40% year on year. Their data-driven marketing automation and personalised pre-stay campaigns increased... website visits from email by 86%. The pre-stay email campaign delivered 370% more revenue per email sent compared to standard newsletters. Unique open rates reached 76.88% and click rates hit 34.78%. Customers praised the emails for useful info like weather, maps, and local tips.
Show More..

Mautic helped Haugan Cruises combine 15 customer lists into one optimized database. The team automated marketing and communications, sending 12... personalized emails and newsletters to B2C and B2B groups. Read rates rose to 22%. Sales teams now identify leads and follow up with custom calls or emails. Content is reused and targeted, saving time for creators. The shift to customer-centric marketing improved efficiency and communication.
Show More..

Eureka! Restaurant Group used Klaviyo B2C CRM to centralize customer data from five platforms. They integrated Shopify, Thanx, Eventbrite, and... Toast to streamline marketing and sales. In the first month, they achieved a 43x ROI and generated over $3,000 in Eventbrite ticket sales from one email campaign. The marketing team now segments customers more effectively and tracks campaign performance clearly. Klaviyo also enabled the launch of SMS marketing for further growth.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

WebEngage helped Travelxp boost email open rates by 29%. The platform enabled personalized user journeys across email, SMS, WhatsApp, and... push notifications. Travelxp saw a 4% increase in flight conversions and a 10% rise in revenue. WebEngage's segmentation and automation tools reduced user drop-offs and improved retention. The solution unified communication and scaled engagement as Travelxp grew.
Show More..

Sendible helped Sage Restaurant Group manage social media for 14 restaurants across the USA. The platform gave the corporate director... visibility into each team's marketing strategies. Teams used Sendible to schedule posts, collaborate, and report results. Bulk posting and reporting features saved time and improved feedback. Social media content increased, posting became more consistent, and customer engagement grew.
Show More..

ContentStudio helped Marinet, a hotel management company in Greece, boost productivity by up to 50%. Marinet saved over $6,000 a... year on social media management. The team cut 15 hours per week from content planning and scheduling. ContentStudio made it easy to manage multiple social accounts, automate posts, and track analytics. Marinet increased engagement and follower growth by up to 25%. The platform improved collaboration and helped Marinet reach more guests and hospitality professionals.
Show More..

Facelift helped FMTG manage 10 corporate social media accounts and boost content output. The hospitality group increased posts on its... German account by 66% compared to 2019. Facelift's Publisher tool made content scheduling and collaboration easier for a team of three social media managers. FMTG saw more engagement and follower growth, especially with Instagram Stories and Reels. The platform saved time and improved coordination across hotels and offices.
Show More..

Dash Social helped LEGOLAND boost its social media engagement. LEGOLAND used Dash Social to schedule posts, analyze performance, and manage... content across multiple parks. The brand saw a 471% increase in user-generated content mentions and a 128% rise in new followers on Instagram. LEGOLAND also improved its content strategy with AI-powered insights and creator collaborations. These changes made LEGOLAND’s social channels more engaging and family-friendly.
Show More..

Expedia Cruises used PromoRepublic to boost local marketing for its 300+ franchise locations. The company wanted to help each location... grow visibility and connect with local audiences. They used social media marketing, digital asset management, and insights tools. In six months, Expedia Cruises saw an 81% increase in engagement rate. The platform helped deliver localized messaging and improve franchise marketing results.
Show More..

Hilton uses social listening to improve customer experience and marketing. The company monitors Twitter and other platforms to respond to... guest feedback quickly. Hilton's social team replies to tweets within 37 minutes on average, aiming to resolve issues in under 12 hours. They use social data to inform brand strategy and marketing campaigns. The Hilton Suggests program finds travelers online and offers local tips, building brand loyalty.
Show More..

Determ helps Zadar Tourist Board track online mentions of Zadar and its attractions. Before Determ, the team missed many mentions... and spent too much time searching manually. Now, they get real-time alerts and use filters to find the most important articles and posts. They use these insights to boost Zadar’s brand and share top mentions on social media. Metrics from Determ help them report on their yearly impact and improve their campaigns.
Show More..

Emplifi UGC helped a global hospitality brand with over 100 hotels boost authentic content by 20%. The brand used AI-driven... tools to source and manage guest-generated visuals, saving hundreds of hours on manual curation. One guest campaign generated 314 video submissions, enriching their content library. Automated workflows enabled a consistent, engaging social media presence across all properties. The solution improved operational efficiency and strengthened the brand’s connection with travelers.
Show More..

HypeAuditor helped Sun Siyam Resorts grow their Instagram followers. The company used influencer analytics to find the right creators for... their brand. They used data to choose influencers and run effective giveaways. This led to steady growth in followers across all resort accounts. The team tracked results and optimized their social media strategy. Sun Siyam is on track to reach more growth goals soon.
Show More..

Bidroom uses Brand24 for social media listening. They track mentions about their brand and find out where those mentions come... from. Brand24 helps them discover new websites talking about their company. They also monitor other brands using the tool. Key features for Bidroom are PDF reports and comparison metrics. Fast customer support is important to them.
Show More..

Yext helped Accor boost its digital presence. Accor saw a 30% increase in Listings impressions and 38% year-over-year growth in... website clicks. The company doubled its destination page conversion rate and increased unbranded search traffic to 56%. Accor created 100,000 landing pages in 18 languages, driving a 109% rise in Google impressions and a 103% increase in click-through rates. Real-time hotel status updates and reduced paid search reliance improved efficiency.
Show More..

Hovr helped Scottsdale Resort make its website more interactive. The resort used Hovr to highlight events and amenities with video... and dynamic touchpoints. Guests spent more time exploring the site and clicked on calls to action more often. The click-through rate reached 49.4%. The conversion rate with Hovr was 34.8%. Visitors watched 178.3 minutes of content in 30 days.
Show More..

Turning Stone Resort Casino used Cvent advertising and software to boost national visibility. The resort wanted to attract more large... meetings and events, which usually go to big cities. By using Cvent tools like Planner Navigator and Event Diagramming, the sales team increased received RFPs by 24% and unique organizations sourcing by 23%. Over 2,000 interactive floor plan views happen each year. The technology helped planners see the space and made the resort stand out to event professionals.
Show More..

Turning Stone Resort Casino used Cvent advertising and software to boost national visibility. The resort wanted to attract more large... meetings and events, which usually go to big cities. By using Cvent tools like Planner Navigator and Event Diagramming, the sales team increased received RFPs by 24% and unique organizations sourcing by 23%. Over 2,000 interactive floor plan views happen each year. The technology helped planners see the space and made the resort stand out to event professionals.
Show More..

Turning Stone Resort Casino used Cvent advertising and software to boost national visibility. The resort wanted to attract more large... meetings and events, which usually go to big cities. By using Cvent tools like Planner Navigator and Event Diagramming, the sales team increased received RFPs by 24% and unique organizations sourcing by 23%. Over 2,000 interactive floor plan views happen each year. The technology helped planners see the space and made the resort stand out to event professionals.
Show More..

Turning Stone Resort Casino used Cvent advertising and software to boost national visibility. The resort wanted to attract more large... meetings and events, which usually go to big cities. By using Cvent tools like Planner Navigator and Event Diagramming, the sales team increased received RFPs by 24% and unique organizations sourcing by 23%. Over 2,000 interactive floor plan views happen each year. The technology helped planners see the space and made the resort stand out to event professionals.
Show More..

Turning Stone Resort Casino used Cvent advertising and software to boost national visibility. The resort wanted to attract more large... meetings and events, which usually go to big cities. By using Cvent tools like Planner Navigator and Event Diagramming, the sales team increased received RFPs by 24% and unique organizations sourcing by 23%. Over 2,000 interactive floor plan views happen each year. The technology helped planners see the space and made the resort stand out to event professionals.
Show More..

Tripleseat helped Lombardo’s Hospitality Group manage 60+ events per month across four brands. Their old system was slow and hard... to use. Tripleseat made proposals look better and made booking faster. The team now uses one calendar for all events. Guests can book online with TripleseatDirect. Staff save time and guests have a better experience.
Show More..

Tripleseat helped Lombardo’s Hospitality Group manage 60+ events per month across four brands. Their old system was slow and hard... to use. Tripleseat made proposals look better and made booking faster. The team now uses one calendar for all events. Guests can book online with TripleseatDirect. Staff save time and guests have a better experience.
Show More..

Carnival Cruise Line used Accelevents to host Agentpalooza, a hybrid event celebrating its 50th anniversary. The event reached 3,500 travel... advisors across four U.S. cities and online. Accelevents enabled seamless registration, livestreaming, and interactive virtual zones. Over 2,000 virtual attendees joined, expanding the event’s reach. The event also raised $53,000 for charity. Carnival plans to use hybrid events for future marquee occasions.
Show More..

Carnival Cruise Line used Accelevents to host Agentpalooza, a hybrid event celebrating its 50th anniversary. The event reached 3,500 travel... advisors across four U.S. cities and online. Accelevents enabled seamless registration, livestreaming, and interactive virtual zones. Over 2,000 virtual attendees joined, expanding the event’s reach. The event also raised $53,000 for charity. Carnival plans to use hybrid events for future marquee occasions.
Show More..

Harri used Gainsight to combine customer success, product experience, and customer education tools. This helped them streamline workflows and automate... communications. They improved CSM reach and gained real-time insights into customer behavior. Harri moved from in-person to digital training, saving up to five hours per week for their team. Customers using interview scheduling saw 15% higher NPS scores. Gainsight enabled outcome-based adoption and more effective customer engagement.
Show More..

Accord LMS helped Wisconsin Hospitality Group train 5,000 new hires each year. The company integrated Accord LMS with its portal... and survey sites. Employee satisfaction increased after using the LMS. Turnover at Applebee’s dropped by 11%, saving $68,000 per year in training costs. Onboarding and training costs per employee fell by 15%. Managers now spend more time improving guest experience instead of tracking training.
Show More..

Red Roof used MicroBuilder to speed up course creation for over 700 hotels. The training team needed to boost LMS... engagement and support new system rollouts. MicroBuilder helped them build courses faster with AI support and modern, mixed-media modules. Learners found the new courses easier and more engaging. Manager training completion rates improved, and LMS usage increased when new content launched. Red Roof plans to expand MicroBuilder use for multilingual and refresher training.
Show More..

Edem Resort Medical & Spa used AcademyOcean to automate employee onboarding and training. They launched their first course in just... one week. Over 400 employees now use the LMS for learning and testing. The onboarding time for new hires dropped by 50%. Staff can access training anytime, boosting engagement and feedback. Gamification and digital tracking replaced paper-based processes, making learning more fun and efficient.
Show More..

Essendi used CrossKnowledge to align leadership and embed core values across 20,000 employees in 22 countries. The company boosted learner... adoption from 17% to 76% with curated content and a Manager Hub. A two-month gamified challenge increased participation and made values part of daily work. CrossKnowledge helped Essendi turn strategy into behavior and build a future-ready foundation. Leadership visibility and engaging learning experiences drove cultural transformation.
Show More..

Looop by 360Learning helped Edwardian Hotels deliver consistent training to over 600 staff across multiple locations. Staff accessed training on... iPods, making learning available anytime and anywhere. The team created over 100 training resources in less than a year, including videos and manuals. At least 90% of housekeeping staff now use Looop for daily operations. Employees feel more engaged and supported, leading to better client care.
Show More..

Travel Counsellors used Litmos LMS to deliver personalized training for their global network of over 1,800 travel agents. The platform helped... them build franchise knowledge and improve sales skills. With Litmos, they created high-quality training content and blended it with their own materials. After launching the new training program, sales and productivity increased by 18 percent. Engagement levels among learners doubled.
Show More..

Pyramid Global Hospitality used BizLibrary to launch a DEIB training program after a merger. The company needed to build a... strong, inclusive culture for over 14,000 associates. They rolled out tailored training for managers and staff, using BizLMS features like single sign-on and custom course uploads. 80% of associates completed the training, meeting their goal. 83% of properties also hit their completion targets. The program is now part of onboarding for all new hires.
Show More..

Learn Amp helped Ten Group build a global digital academy for employee learning. Ten Group used the platform to connect... over 1,000 employees in 52 countries. They reduced global turnover by 21%, saving $500,000 in training and travel costs. Internal promotions saved £35,000 per manager. Engagement reached 97% of users, with a 17-point NPS increase. Ten Group won awards for digital learning and employee experience.
Show More..

Tivoli Gardens used Kahoot! to engage thousands of guests at their Friday Rock concerts. Before Kahoot!, most visitors arrived just... one hour before the show, causing crowding. By adding Kahoot! contests before concerts, Tivoli Gardens encouraged earlier arrivals and kept attendees entertained. The platform helped share practical information about the park and guided visitors to attractions, bars, and restaurants. Kahoot! contests also built a sense of community and made waiting for concerts more enjoyable.
Show More..

RIU Hotels & Resorts used Acoustic Tealeaf to improve their website experience. They cut response times to detect anomalies by... over 50%. The team reduced situation analysis efforts by 30%. Tealeaf helped them spot and address 3% of web traffic as anomalous. The platform enabled real-time monitoring, fraud detection, and better customer insights. This led to smoother booking and higher conversion rates.
Show More..

Resy used Twilio Messaging to automate guest reservations and confirmations for restaurants. With Twilio, Resy sends over 21 million messages... monthly, helping restaurants reduce no-show rates to below 3%. Restaurants can customize guest communications and manage waitlists in real time. Twilio's APIs also enable secure account verification and fast, reliable messaging. Resy’s partnership with Twilio supports a seamless booking experience for over 35 million users.
Show More..

CHEQ Enforce helped All Nippon Airways (ANA) secure consent and compliance for millions of global site visitors. ANA needed a... flexible, easy-to-deploy solution to meet strict privacy regulations. CHEQ enabled automatic tag and cookie categorization, saving hours of manual work. ANA trusted CHEQ for its strong reputation in security and data protection. The deployment supported ANA’s promise of security and trust for customers.
Show More..

Ascent360 helped Mt. Hood Meadows unify guest data and build targeted audience segments. The resort used the platform to send... personalized emails and automate pre-arrival campaigns. A segmented Pass Renewal campaign generated $600,000 in revenue. Event-based email click-through rates rose to over 50%. Event registrations increased by 50-75% after targeted announcements. Mt. Hood Meadows improved guest retention and satisfaction with data-driven marketing.
Show More..

Tealium’s real-time data orchestration platform helped All Nippon Airways (ANA) unify traveller data across bookings, loyalty, apps, and airport systems. ANA moved from... manual, fragmented systems to real-time, connected insights. The airline now delivers personalised, cross-channel engagements that boost loyalty and conversion rates. Campaigns launch faster, and every digital interaction reflects ANA’s hospitality standards. ANA strengthened customer trust and brand consistency using data-driven personalisation.
Show More..

Tealium’s real-time data orchestration platform helped All Nippon Airways (ANA) unify traveller data across bookings, loyalty, apps, and airport systems. ANA moved from... manual, fragmented systems to real-time, connected insights. The airline now delivers personalised, cross-channel engagements that boost loyalty and conversion rates. Campaigns launch faster, and every digital interaction reflects ANA’s hospitality standards. ANA strengthened customer trust and brand consistency using data-driven personalisation.
Show More..

Wyndham Hotels & Resorts uses Amperity to run advanced analytics and find valuable customer segments. Hui Chen, director of customer... data & global sales analytics, leveraged Amperity to build a Customer 360 and unlock new analytics capabilities. The team created a segment of non-members for targeted email campaigns, reaching an audience previously inaccessible. Amperity enabled faster data access, allowing more time for analytics and internal education. Wyndham is now connecting Amperity to marketing partners for streamlined activation.
Show More..

Nominow helped the Van Gogh Museum unify visitor data and improve the customer journey. The museum centralized its data, connecting... online and offline touchpoints like the webshop and ticket terminals. This created a 360-degree customer profile and enabled personalized marketing. The result was a Net Promoter Score of 69%. Departments now collaborate better, and visitors enjoy a more connected experience.
Show More..

Pimcore helped Ameropa-Reisen GmbH upgrade from an outdated system. The new PIM and CMS solution unified content management and improved... operational efficiency. Custom REST APIs and user-friendly interfaces made content integration easy. The migration reduced duplicated data by 25% and saved 20% in time. Ameropa now manages over 21,000 media assets and 2,355 documents on a secure, scalable AWS setup.
Show More..

Resy used Twilio Messaging to automate guest reservations and confirmations for restaurants. With Twilio, Resy sends over 21 million messages... monthly, helping restaurants reduce no-show rates to below 3%. Restaurants can customize guest communications and manage waitlists in real time. Twilio's APIs also enable secure account verification and fast, reliable messaging. Resy’s partnership with Twilio supports a seamless booking experience for over 35 million users.
Show More..

Hornetsecurity's 365 Total Protection helped Andras House, a leading hotel group in Belfast, reduce spam and email threats. The IT team... saw a noticeable drop in unwanted emails after switching from Microsoft’s built-in filters. The admin console made setup and user management easy. The solution gave the company better control over email traffic and improved security. Security Awareness Service and VM Backup added more value, making daily operations smoother and safer.
Show More..

Brevo's Mobile Wallet and Loyalty Platform helped Café Kitsuné boost customer loyalty. The digital loyalty program achieved a 96% member... loyalty rate and a 93% card retention rate. Cardholders visited 20% more often. Registration was easy, with a 98% completion rate. The loyalty card updated visually based on customer status, increasing engagement.
Show More..

Dogfish Head Brewery used Emma's email marketing platform to boost brand awareness and sales. They launched an automated welcome series... with a 83% open rate and up to 27% click rate. The campaign included targeted emails for new subscribers and exclusive content for loyal fans. Segmenting their audience and using bold CTA buttons increased engagement. Their web series emails averaged a 58% open rate and 33% click rate, helping them reach new audiences.
Show More..

EmailOpen helped IHG send personalized performance emails to 20,000 employees at Crowne Plaza hotels in the US and Canada. The tool automated... mail merge from Excel, letting executives see key metrics like occupancy satisfaction and guest reviews. IHG used segmented, branded newsletters to keep hotel operators informed and engaged. The solution made it easy to update and deliver relevant data, improving communication and decision-making. Most Crowne Plaza leaders now use these emails to track and boost performance.
Show More..

ActiveCampaign helped Painting with a Twist unify email marketing for over 220 franchise locations. The company achieved a 95% franchisee... adoption rate and saw a 65% increase in email volume. Automated campaigns boosted customer re-engagement and led to a 25% increase in revenue from email marketing. Franchisees now save hours each week using customizable templates and automation. The platform ensures brand consistency while allowing local personalization.
Show More..

Netcore helped Vietjet Air boost email revenue by 40X and achieve 120X ROI in three months. Vietjet Air faced challenges... with customer engagement and slow ticket offer processes. Netcore's automation, web push notifications, and AMP emails improved data quality and personalized marketing. The airline delivered real-time, tailored offers, increasing customer satisfaction and sales. Vietjet Air now enjoys higher engagement and loyalty from its customers.
Show More..

Kickbox helped Upstream Hospitality Group cut bounce rates from 1. 2–1.4% to 0.4–0.9%. Open rates rose from 28–30% to 45–55%,...with some campaigns peaking above 65%. Delivery rates improved from 96% to over 97–99%. Upstream used Kickbox’s API and batch validation to verify emails from loyalty apps, online orders, and Wi-Fi signups. This stabilized deliverability and boosted engagement across their restaurant brands.
Show More..

Konventum used eMarketeer with SuperOffice CRM integration to improve their marketing. They segmented their lists to target the right audience.... This led to high open rates and more engaged subscribers. Konventum stays relevant to their customers with these tools. The case highlights the value of CRM and marketing automation for event centers.
Show More..

Minor Hotels used IntelligenceBank to manage all digital assets in one place. The platform created a central hub for brand-approved... assets, making it easy for staff and partners to access what they need. This reduced asset requests and saved time for the marketing team. Over 1,650 users have logged in more than 18,000 times, storing 3.3TB of assets. IntelligenceBank helped Minor Hotels improve brand compliance and efficiency.
Show More..

eyebase helped Vorarlberg Tourismus GmbH connect six tourism regions on one platform. Each region manages its own brand and digital... assets but shares a central system. eyebase supports workflows, collaboration, and media distribution. The platform powers the "myVorarlberg" YouTube channel and brand portals for journalists. All marketing materials are managed and archived in one place.
Show More..

Delta Vacations used MarcomCentral to solve marketing production challenges. Their small in-house agency struggled to keep up with over 3,000... projects a year. MarcomCentral's cloud platform let them distribute marketing assets quickly and control print costs. The company cut nearly $60,000 in annual printing expenses. Marketing now spends more time on strategy and less on urgent requests. Reporting features help leadership track results and make better decisions.
Show More..

Frontify helped Leonardo Hotels save over 1,000 hours per year by using digital and print templates. The hotel group now... creates more than 200 publications each month, all on brand. Employees use Frontify’s centralized platform to access templates and digital assets. This reduced reliance on agencies and improved brand consistency. Teams can now quickly create content for all locations, saving time and money.
Show More..

Capture Ltd helped Royal Museums Greenwich upgrade its image library website. The new platform lets users search, license, and download... images and film footage from over 4 million objects. The upgrade added a dedicated film licensing section and improved user experience. The Capture team customized the site to meet specific needs. Royal Museums Greenwich praised the increased functionality and enhanced user journey.
Show More..

Brandfolder helped Denver Zoo centralize over 5,000 digital assets, saving teams hours each day. The zoo eliminated daily creative requests... and streamlined campaign launches for 400+ employees. Asset activity jumped to 15,000 engagements in six months. Teams now distribute hundreds of assets to partners while keeping brand consistency. Brandfolder's DAM made finding approved, high-quality photos fast and easy.
Show More..

The Set used Canto to manage over 90,000 brand assets for 15+ independent hotels. Before Canto, asset quality was inconsistent... and onboarding was slow. Canto provided a single source for approved content, cutting creative support and asset rework by 25%. Teams now onboard new hotels in 3–5 days and fill press requests instantly. Canto helps The Set keep brand standards high and supports fast growth.
Show More..

The Set used Canto to manage over 90,000 brand assets for 15+ independent hotels. Before Canto, asset quality was inconsistent... and onboarding was slow. Canto provided a single source for approved content, cutting creative support and asset rework by 25%. Teams now onboard new hotels in 3–5 days and fill press requests instantly. Canto helps The Set keep brand standards high and supports fast growth.
Show More..

WSH Services Holding Limited used Plumsail Forms to automate data collection across its hospitality businesses. Before, each business ran its... own form process, causing errors and wasted effort. With Plumsail Forms, WSH created a single form process that adapts branding for each business using URL parameters. Data from all forms is collected in a SharePoint list for easy management. This solution reduced duplication and improved accuracy in form submissions.
Show More..

Hotelbeds used Landbot to launch a WhatsApp and Facebook Messenger chatbot for COVID-19 support in just four weeks. The chatbot handled... 13,000 conversations and answered 350,000 user queries, reducing pressure on customer service teams. Landbot’s no-code builder and integrations with Dialogflow and Google Sheets enabled fast deployment. The solution provided proactive travel updates and personalized support in multiple languages and brands. Hotelbeds improved customer communication and reduced service requests during the pandemic.
Show More..

Emplifi UGC helped a global hospitality brand with over 100 hotels boost authentic content by 20%. The brand used AI-driven... tools to source and manage guest-generated visuals, saving hundreds of hours on manual curation. One guest campaign generated 314 video submissions, enriching their content library. Automated workflows enabled a consistent, engaging social media presence across all properties. The solution improved operational efficiency and strengthened the brand’s connection with travelers.
Show More..

Frosch Travel switched from Outlook to Deskpro to improve customer care. Their global team of 500 agents needed better reporting... and workflow automation. Deskpro's self-hosted solution enabled custom triggers, automated ticket routing, and real-time dashboards. Frosch set up 734 ticket triggers and 850 departments, saving countless hours. The team gained instant visibility, improved accountability, and enhanced customer experience.
Show More..

Hilton used Luminoso Daylight to analyze hundreds of thousands of employee survey comments. The platform helped Hilton quickly identify themes... and trends in feedback. Hilton no longer needed to update or maintain keyword lists. The solution made it easy to explore differences across workforce segments. Hilton could now relate comment themes to survey questions and track sentiment over time.
Show More..

Atlassian cloud helped Royal Caribbean save 840 hours per month and $550,000 per year by automating reporting with Jira and Confluence. The Global Ecommerce... team standardized workflows and created a single source of truth, replacing manual PowerPoint reports with real-time Confluence dashboards. This change eliminated over 70% of roadmaps and workflows, saving almost $50,000 by reducing duplicate user seats. Teams now make faster decisions and stay aligned with integrated, automated data. Royal Caribbean continues to scale agile delivery across the organization.
Show More..

Atlassian cloud helped Royal Caribbean save 840 hours per month and $550,000 per year by automating reporting with Jira and Confluence. The Global Ecommerce... team standardized workflows and created a single source of truth, replacing manual PowerPoint reports with real-time Confluence dashboards. This change eliminated over 70% of roadmaps and workflows, saving almost $50,000 by reducing duplicate user seats. Teams now make faster decisions and stay aligned with integrated, automated data. Royal Caribbean continues to scale agile delivery across the organization.
Show More..

Braze helped Hosco boost user engagement with personalized onboarding and re-engagement campaigns. Hosco saw a 54% increase in click-to-open rates... and 10,000 new job applications. The company used Braze Canvas to personalize messages and nudge users to complete profiles and apply for jobs. App store ratings rose from about 4 to 4.7 on Google Play and 4.8 on Apple’s App Store. Hosco improved user retention and drove more job applications in just two months.
Show More..

Caesars Entertainment used Airship to improve its mobile app strategy. The Caesars Rewards app lets guests book rooms, make dining... reservations, and track rewards. Caesars focused on boosting guest engagement and keeping users active between visits. Airship enabled personalized, location-based offers and automated messaging. Caesars saw a 3.5x higher three-month retention rate for opted-in users and a 120% boost in app store ratings.
Show More..

Topgolf used the Vibes mobile engagement platform to reach guests faster than email. They needed a direct way to drive... visits and bookings on short notice. Vibes enabled SMS, MMS, and mobile wallet messaging for timely offers and reminders. The partnership helped Topgolf increase conversion and repeat visits. The platform evolved with new features like RCS without adding complexity. Topgolf values Vibes for its reliability and proactive support.
Show More..

AppTweak’s App Review Manager helped Sykes Holiday Cottages boost their app rating to 4. 8 and achieve 100% review response...coverage. Before using AppTweak, only 57% of reviews were answered, and responses took weeks. Now, the team replies within days and manages feedback from both app stores in one place. Sykes uses review insights to improve their app and inform marketing. The new workflow fits easily with their other marketing tasks.
Show More..

CleverTap helped Dineout grow GMV by 154% during the Great Indian Restaurant Festival. Dineout used CleverTap for user engagement, analytics,... and retention. Personalized messaging and intent-based segmentation increased average transactions per user by 66%. Automated segmentation targeted users with deals based on their interests. Dineout doubled its monthly diners from 8 to 16 lakhs after the campaign.
Show More..

CleverTap helped Dineout grow GMV by 154% during the Great Indian Restaurant Festival. Dineout used CleverTap for user engagement, analytics,... and retention. Personalized messaging and intent-based segmentation increased average transactions per user by 66%. Automated segmentation targeted users with deals based on their interests. Dineout doubled its monthly diners from 8 to 16 lakhs after the campaign.
Show More..

Hospo Voice used CallHub and other digital tools to organize hospitality workers in Melbourne. They built custom tools for pay... checks, harassment reporting, and workplace reviews. Peer-to-peer texting and email helped them sign up over 500 union members in six months. Their Fair Plate tool collected 2,500+ reviews and helped accredit venues. Their campaign led to stricter wage theft laws and helped workers win back hundreds of thousands of dollars.
Show More..

Genially helped ONA Hotels & Apartments reach 1,500 employees with new interactive training. The team redesigned onboarding as an escape... room and used scenario-based learning for managers. 95% of staff rated the training materials highly. 85% said they applied new skills at work. Genially made training more engaging and easy to scale across departments.
Show More..

Content Science helped InterContinental Hotels Group improve their mobile marketing strategy. IHG wanted to boost mobile bookings and adapt content... for global markets. Content Science analyzed IHG’s content performance and mobile marketing technologies. They provided actionable recommendations for IHG’s Mobile Solutions group. IHG used these recommendations to assign actions and deadlines. IHG is now better positioned for mobile marketing success.
Show More..

Hapag-Lloyd Cruises uses Flockler to show Instagram images on their homepage. The gallery features real travel photos from Instagram. This... helps website visitors see authentic experiences. The image feed inspires people to learn more about Hapag-Lloyd's luxury cruises. The visual gallery encourages more visitors to explore their services and drives conversions.
Show More..

Brightview Senior Living used Foleon, Bynder, and HubSpot to manage over 10,000 assets and publish 120+ Foleon Docs. Before integrating these... tools, content was scattered and hard to track. Manual asset management wasted hours each week. With the new integrations, Brightview saw a 40% increase in average click-through rate and achieved up to 83% CTR in emails. The team now tracks content performance easily and saves dozens of hours weekly.
Show More..

Destination Cleveland used CrowdRiff Creators to make short-form video content for social media. They wanted to reach both locals and... visitors with authentic stories about Cleveland. CrowdRiff Creators helped them find, manage, and pay content creators. The platform made it easy to create and share videos on TikTok, Instagram, YouTube Shorts, and Google. Destination Cleveland also used CrowdRiff’s UGC Platform to collect user-generated content for their marketing. This approach helped them connect with more people and show Cleveland’s unique personality.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Marriott used Contently to centralize and streamline its content marketing. The platform helped Marriott manage story pitches, hire writers, and... track content performance. Marriott Bonvoy Traveler expanded to cover 86 destinations with local expertise. The program generated $3 million in new bookings and saw a 105% increase in return visitors. Marriott now gets 1 million page views per month from its content.
Show More..

Resy used Twilio Messaging to automate guest reservations and confirmations for restaurants. With Twilio, Resy sends over 21 million messages... monthly, helping restaurants reduce no-show rates to below 3%. Restaurants can customize guest communications and manage waitlists in real time. Twilio's APIs also enable secure account verification and fast, reliable messaging. Resy’s partnership with Twilio supports a seamless booking experience for over 35 million users.
Show More..

BCD Travel used Conga Composer to bring together data from many places. The tool helped 10,000 users access the latest... customer information. Teams could send documents with accurate data to clients. This made the sales cycle shorter. BCD Travel now has more confidence in its data and documents.
Show More..

VoucherCart helped Hydro Hotel grow voucher sales by 175% over six years. The hotel used VoucherCart to run targeted promotions... for events like Black Friday and Mother's Day. The platform made it easy to issue, redeem, and track vouchers across hotel services. Hydro Hotel saw higher average purchase prices and more unredeemed vouchers, boosting profit. Staff valued the simple reporting and integration with Google Analytics for tracking trends.
Show More..

DynamicWeb helped PGL Holidays launch a multilingual CMS with advanced holiday search, booking, and payment features. The new site supports... five marketing organizations, each with unique audiences, using dynamic theming and secure data integration. After launch, customers stayed 20% longer, bounce rate dropped 13%, and web bookings rose to 30% of all bookings. Adventure holiday sessions increased by 18% and bookings by 11%. Job applications via the site grew by 29.5%.
Show More..

TUI used Channable to improve collaboration across its group. The platform helped automate repetitive digital marketing tasks. TUI integrated Channable... with Search Ads 360 and other channels. This saved time and increased flexibility for their teams. The solution brought teams closer together and streamlined processes.
Show More..

Pimcore helped Ameropa-Reisen GmbH upgrade from an outdated system. The new PIM and CMS solution unified content management and improved... operational efficiency. Custom REST APIs and user-friendly interfaces made content integration easy. The migration reduced duplicated data by 25% and saved 20% in time. Ameropa now manages over 21,000 media assets and 2,355 documents on a secure, scalable AWS setup.
Show More..

Cresta AI Agent helped Xanterra Travel Collection boost guest experience and sales. Xanterra deployed AI Agents for chat and voice,... achieving up to 84% containment rates. The company saw a $3.3M revenue lift by reinforcing sales behaviors. Agents used real-time guidance and analytics to improve service and consistency. Leadership gained actionable insights to reduce costs and optimize operations.
Show More..

BCD Travel used Conga Composer to bring together data from many places. The tool helped 10,000 users access the latest... customer information. Teams could send documents with accurate data to clients. This made the sales cycle shorter. BCD Travel now has more confidence in its data and documents.
Show More..

AmplifAI helped a top 3 travel brand, through a BPO, boost solves per day by 34% in the first 90 days after onboarding. The company used... AmplifAI's AI-driven micro-learning to speed up new hire proficiency and improve agent coaching. This led to better customer satisfaction and more effective onboarding. The travel brand saw month-over-month gains in agent performance and problem-solving metrics.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Lattice helped Olo centralize HR tools and streamline employee development. Olo replaced scattered systems with Lattice, enabling 360-degree reviews, engagement... surveys, and daily feedback. Adoption rates soared as managers and employees found the platform easy to use. Lattice’s analytics gave Olo new insights into people data. The company accelerated rollout after strong executive support and now uses Lattice for most HR programs.
Show More..

Dynatrace helped Mitchells & Butlers support new digital revenue streams after the pandemic. The company used Dynatrace to collate data... from 1,700 outlets in minutes and achieve 100% application availability. With Dynatrace Grail, teams now get real-time business analytics and faster integrations with delivery partners. The solution resolved "ghost order" issues and improved customer service. Mitchells & Butlers launched virtual brands and enhanced customer experiences using AI-powered insights.
Show More..

Talend helped Travelodge optimize hotel revenue by improving customer data understanding. The solution enabled personalized offers for guests, leading to... millions of pounds in new annual revenue. Travelodge achieved 80% time savings in data availability. The project also delivered 98% time savings in issue resolution. These results helped Travelodge stay competitive in the hospitality industry.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

FileHold helped Milestone Retirement Communities centralize millions of documents from 78+ facilities. The software enabled secure, version-controlled storage and eliminated... costly courier services. Staff can now scan, archive, and manage documents electronically. Compliance is improved with strict user permissions and retention controls. Milestone found FileHold easy to use and scalable for thousands of users.
Show More..

Access helped a global hospitality company with over 30,000 employees centralize HR documents. The company struggled to manage paper-based files... across thousands of hotels in 60+ countries. Access implemented a digital document management system, making employee records secure and easy to find. HR teams now access files in real time, improving compliance and reducing manual work. The solution eliminated the need for faxing and boosted security for sensitive information.
Show More..

Access helped a global hospitality company with over 30,000 employees centralize HR documents. The company struggled to manage paper-based files... across thousands of hotels in 60+ countries. Access implemented a digital document management system, making employee records secure and easy to find. HR teams now access files in real time, improving compliance and reducing manual work. The solution eliminated the need for faxing and boosted security for sensitive information.
Show More..

Flying Blue, the loyalty program of Air France-KLM and Transavia, used Currency Alliance to manage and scale its partner network. The platform enabled... Flying Blue to onboard nearly 20 new partners and streamline reporting, invoicing, and legal processes. Standardized contracts and automated onboarding reduced IT and legal workload. Lower set-up costs allowed Flying Blue to add smaller partners, increasing member engagement. The program now gains deeper insights into member interests through expanded partner activity.
Show More..

Cloudbeds used Stripe Connect to speed up hotel onboarding from weeks to hours. The company embedded Stripe Payments and Terminal... to support online and in-person transactions. Hotels using Cloudbeds Payments saw a 15% increase in revenue growth. Properties that enabled alternative payment methods grew revenue by 14.8%. Cloudbeds saved hundreds of developer hours with Stripe's embedded components. The Stripe Data Pipeline gave Cloudbeds better business insights and custom reporting.
Show More..

Australian Turf Club uses TASK for point of sale, data warehouse, and kitchen management. They chose TASK for its fast... software development and strong integrations. The software supports their events-centric business and handles reporting needs. ATC values the seamless member-facing applications and inventory management. TASK has supported ATC since 2010 across multiple venues in Sydney.
Show More..

Comarch Loyalty Management helped Costa Coffee overhaul its customer engagement. Costa replaced a legacy system to create more immersive loyalty... programs. The new platform supports segmentation, daily promotions, surveys, and lotteries. Costa Coffee Club now lets customers earn and redeem points across stores, machines, and mobile. Over 6 million members use the loyalty program. The project included data migration, hosting, and ongoing support.
Show More..

Marsello helped Bakers Delight New Zealand rebuild their loyalty program after acquiring the master franchise in 2022. The brand saw... 8x database growth and 95% of their marketing database now participate in the loyalty program. Marsello integrates with Shopify, Lightspeed, and Bopple, giving Bakers Delight a unified view of in-store and online sales. The team uses loyalty data to run targeted campaigns, boost customer visits, and set measurable business goals. Email open rates average 56%, showing strong customer engagement.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

RateGain’s Price Intelligence solution helped Azul Viagens improve market competitiveness. The company used the tool to monitor pricing and gain... a strategic view of the market. This allowed Azul Viagens to make better decisions in a highly competitive industry. The partnership gave them a stronger data agenda. Azul Viagens now has more confidence in their pricing strategy.
Show More..

Cloudbeds used Stripe Connect to speed up hotel onboarding from weeks to hours. The company embedded Stripe Payments and Terminal... to support online and in-person transactions. Hotels using Cloudbeds Payments saw a 15% increase in revenue growth. Properties that enabled alternative payment methods grew revenue by 14.8%. Cloudbeds saved hundreds of developer hours with Stripe's embedded components. The Stripe Data Pipeline gave Cloudbeds better business insights and custom reporting.
Show More..

BCD Travel used Conga Composer to bring together data from many places. The tool helped 10,000 users access the latest... customer information. Teams could send documents with accurate data to clients. This made the sales cycle shorter. BCD Travel now has more confidence in its data and documents.
Show More..

Mews helped welcome hotels Switzerland speed up onboarding for two Zurich hotels, going live in just one week each. The cloud-native platform... reduced admin work for staff and gave guests more check-in options, including online and kiosk. Guests spent an average of €51 extra through online check-in upsells. The hotels saw a 9% increase in RevPAR from January to May 2023 compared to the same period in 2019. Staff and guests both benefited from easier processes and more choices during their stay.
Show More..

Vena helped Turner Enterprises modernize their finance function. They connected disjointed Excel models and automated budgeting, forecasting, and reporting. Turner... achieved 100% user adoption across 57 users. Real-time dashboards replaced monthly PDF reports, speeding up decision-making. The team now has a single source of truth for financial data. Turner reduced their budget cycle from three months and improved cost efficiency.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

RIU Hotels & Resorts used Acoustic Tealeaf to improve their website experience. They cut response times to detect anomalies by... over 50%. The team reduced situation analysis efforts by 30%. Tealeaf helped them spot and address 3% of web traffic as anomalous. The platform enabled real-time monitoring, fraud detection, and better customer insights. This led to smoother booking and higher conversion rates.
Show More..

BCD Travel used Conga Composer to bring together data from many places. The tool helped 10,000 users access the latest... customer information. Teams could send documents with accurate data to clients. This made the sales cycle shorter. BCD Travel now has more confidence in its data and documents.
Show More..

BCD Travel used Conga Composer to bring together data from many places. The tool helped 10,000 users access the latest... customer information. Teams could send documents with accurate data to clients. This made the sales cycle shorter. BCD Travel now has more confidence in its data and documents.
Show More..

DealHub CPQ and DealRoom helped Tripleseat fix quoting errors and stop unauthorized discounts. The platform integrated with Salesforce, making sales... data easy to manage and workflows automatic. Approval processes sped up with Slack integration, so sellers got quotes approved faster. Tripleseat’s sales teams found DealHub easy to use, which boosted adoption and seller satisfaction. Proposals became more accurate and matched customer needs, improving customer satisfaction.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Mixpanel helped Resy boost web and app usage by 30%. Resy used Mixpanel to track user behavior and improve onboarding.... They found a major drop-off when users had to check email for passwords. By switching to text-based logins, Resy increased web reservations by 20%. Reservation no-shows dropped by 10%. Restaurant partners saw millions in extra revenue.
Show More..

The Anne Frank House used Piwik PRO Analytics Suite to improve its website for over one million annual visitors. The museum wanted... to make ticket buying easier and provide better educational content. Piwik PRO helped staff track visitor behavior, segment audiences, and optimize the ticket section. Visits to the English ticket shop rose from 230 to 2388 in three days, boosting ticket sales. The museum now uses data to guide content, language options, and budget decisions.
Show More..

Goodwood used Apteco FastStats and PeopleStage to improve email marketing. They built a single, dynamic weekly email for each customer.... This reduced over-mailing and increased relevance. Click-through rates rose by 2% and website clicks grew by 84,000 year over year. Unsubscribe rates dropped by 1.5%. The new approach saved 16 hours per month and boosted engagement by 3%.
Show More..

Goodwood used Apteco FastStats and PeopleStage to improve email marketing. They built a single, dynamic weekly email for each customer.... This reduced over-mailing and increased relevance. Click-through rates rose by 2% and website clicks grew by 84,000 year over year. Unsubscribe rates dropped by 1.5%. The new approach saved 16 hours per month and boosted engagement by 3%.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Red Roof used MicroBuilder to speed up course creation for over 700 hotels. The training team needed to boost LMS... engagement and support new system rollouts. MicroBuilder helped them build courses faster with AI support and modern, mixed-media modules. Learners found the new courses easier and more engaging. Manager training completion rates improved, and LMS usage increased when new content launched. Red Roof plans to expand MicroBuilder use for multilingual and refresher training.
Show More..

JW Marriott Miami Turnberry Resort & Spa uses Flipsnack to share monthly newsletters with prospective members. The marketing team values... Flipsnack for its easy asset uploads and custom link creation. This helps them distribute content efficiently to guests and members. Flipsnack supports their digital marketing, helping reach more potential customers and drive bookings. The resort leverages digital newsletters to showcase amenities and boost brand recognition.
Show More..

Secret Escapes used Smartling to speed up translation by 25%. The company needed to scale localization for global travel offers.... Smartling's translation management system and AI tools automated routine tasks. This let editors focus on creative projects and cut manual work. The team reduced translation time for hotel deals and improved campaign output by 20% without extra freelance costs. Smartling's support helped Secret Escapes centralize workflows and plan for more automation.
Show More..

Vyond helped a leading cruise company deliver 100% of critical training content before their post-pandemic relaunch. The three-person L&D team... used Vyond’s pre-built assets to quickly create new hire, upskill, and sales training videos. Animated video made training more engaging for a global, multilingual workforce. Leaders used custom characters to share weekly updates. The team saw higher engagement and retention with Vyond’s easy-to-use platform.
Show More..

Sodexo used Easygenerator to solve training bottlenecks for its global workforce. The L&D team empowered subject-matter experts to create training... content directly. This change let Sodexo deliver 150 learning resources in the first year. Content creation became 22 times faster and 42 times cheaper. Regional teams now build just-in-time, localized training without delays or extra costs.
Show More..

Minihotel used PayPro Global to solve payment friction and reduce chargebacks as it expanded worldwide. The company automated revenue recovery... and enabled localized checkouts in over 60 countries. This led to a 90% conversion rate in Brazil and a customer lifetime value of $254. Minihotel eliminated most manual payment support and focused on growth. PayPro Global helped Minihotel scale its hospitality software business globally.
Show More..

Bergwelt Grindelwald resort used Protel PMS and Canary messaging to improve hotel operations. The resort doubled its reservations after implementing... these solutions. Staff managed bookings more efficiently and guests received better communication. The unified platform helped streamline daily tasks and enhance the guest experience. The result was higher occupancy and improved customer satisfaction.
Show More..

Action Hotels used Liana Technologies' email marketing tool to improve digital marketing for nine hotels. Before, their email campaigns were... scattered and hard to manage. Liana provided an easy-to-use platform and custom newsletter templates. This helped Action Hotels streamline their email marketing and automation. They saw a 74% increase in open rates and a 137% rise in click-through rates. The results were much better than the industry average and boosted their digital ROI.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Hipcamp used Lokalise to manage localization as it expanded across the US, Canada, and Australia. The team needed to adapt... content for different English-speaking regions and streamline updates. Lokalise let product managers and designers update copy easily, while developers integrated changes quickly using automation and CI/CD tools. Integrations with Figma and Sketch helped designers provide context for translators. Hipcamp chose Lokalise for its flexibility, developer tools, and built-in access to translators, making it easier to scale their platform.
Show More..

Egnyte helped Kona Grill move from a traditional data center to a secure cloud-based file sharing solution. Restaurant managers saved... about 30% of their time by using Egnyte for fast, secure file access and sharing. The IT team reduced support calls and eliminated the need for costly data center duplication. Employees now collaborate easily with internal teams and outside partners. Sensitive financial and operational data is protected with Egnyte’s security features. The solution supports Kona Grill’s growth and international expansion plans.
Show More..

WestJet used Zeplin and Adobe XD to improve their design workflow. The design team struggled with managing design versions and... collaboration. Zeplin helped them track changes, add notes, and keep everyone aligned. The integration with Jira made collaboration with product teams easier. As a result, they reduced mistakes and launched a new homepage faster.
Show More..

Yext helped Accor boost its digital presence. Accor saw a 30% increase in Listings impressions and 38% year-over-year growth in... website clicks. The company doubled its destination page conversion rate and increased unbranded search traffic to 56%. Accor created 100,000 landing pages in 18 languages, driving a 109% rise in Google impressions and a 103% increase in click-through rates. Real-time hotel status updates and reduced paid search reliance improved efficiency.
Show More..

Tabidoo helped Unterkunft suche, a Slovak travel agency, replace a failing internal system. The agency saved 16-20 hours per day... and gained the output of 2.5 extra people without hiring. Tabidoo enabled automation, mapping, and custom workflows. The new system improved efficiency and let the team focus on real work. The agency now uses a modular platform tailored to their needs.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

Oracle Fusion Cloud HCM helped Marriott International manage HR for 8,700 properties worldwide. Marriott needed a secure, flexible HR platform... to support global workforce data and changing employee expectations. Oracle Cloud HCM enabled standardized HR operations, improved talent mobility, and provided dashboards for business leaders. The platform helped Marriott stay compliant with global regulations and deliver an intuitive HR experience for associates. Accenture supported the technology implementation and ongoing innovation.
Show More..

MeazureUp helped Dana Hospitality improve store consistency and operational performance. Before, Dana used spreadsheets for site assessments, making it hard... to compare stores. With MeazureUp, reporting and data aggregation became easy. Training programs were integrated into the platform. Store scores rose from 50% to above 80%, with some reaching 100%.
Show More..

PourMyBeer used Salespanel to align sales and marketing teams during the COVID-19 pandemic. The company faced challenges with disorganized customer... onboarding and lack of lead visibility. Salespanel provided real-time lead tracking and sales intelligence, integrating with Pipedrive CRM. This helped the sales team have more meaningful conversations with leads. The marketing team improved content marketing and customer support using Salespanel's data-driven insights.
Show More..

One Foot Abroad used GA Connector to track the source of their leads. They wanted to know if spending on... Google Ads and Meta campaigns was worth it, since they already ranked high in organic search. GA Connector helped them see that paid ads drove 44.5% of their revenue. The tool also let them add traffic source data to Zoho CRM, improving lead scoring. Their sales team closed more deals and focused on the most valuable leads.
Show More..