Digital Experience Platform Customer wins | Real Customer Results Across Industries 2025

Kurtosys helped Boston Partners update their investment management website. Boston Partners needed a better user experience and more accurate, up-to-date fund information. Kurtosys provided a platfor...m with automated digital product pages and workflows. The new system creates product pages as soon as new data is loaded. This saves time and reduces manual work. Kurtosys also built a custom training portal for Boston Partners. The marketing team now manages the website more easily and finds the tools very useful.
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Optimizely used its own Content Management System and Visual Builder to speed up website creation. The digital team built a visually appealing site in just two weeks. The tools let developers and mar...keters work faster and more easily together. Optimizely Web Experimentation enabled more frequent testing and better digital experiences. The team values the new features and looks forward to Optimizely One for unified content and campaign management.
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Optimizely used its own Content Management System and Visual Builder to speed up website creation. The digital team built a visually appealing site in just two weeks. The tools let developers and mar...keters work faster and more easily together. Optimizely Web Experimentation enabled more frequent testing and better digital experiences. The team values the new features and looks forward to Optimizely One for unified content and campaign management.
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Deloitte LLP used ABBYY's OCR solution to improve their eDiscovery suite. They needed to convert image-only files into searchable text. This reduced manual work and improved efficiency. The solution ...handles up to 1000 documents per hour.
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FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.
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Ibexa DXP helped DQS unify over 60 separate websites into one global platform. DQS faced problems with fragmented branding, inconsistent content, and poor SEO. Ibexa DXP enabled DQS to migrate legacy... content and integrate HubSpot for automated marketing. Now, DQS customers access a single site with a consistent experience. Site managers can easily check content localization. Google search now points to one site, improving SEO. The new architecture supports future digital transformation.
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Squiz helped the American College of Physicians Association reduce customer complaints with better search. The organization used Squiz's AI-powered site search to improve content discovery. This led ...to a smoother experience for users. The solution made it easier for visitors to find information quickly. The result was fewer complaints and higher satisfaction.
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Drooms helped Fraport Greece manage a €400 million airport infrastructure project. Fraport Greece needed a fast, easy-to-use data room for due diligence and refinancing. Drooms set up the data room i...n just five days. The tool made uploading and organizing documents simple. Fraport Greece's team found the interface intuitive and required little training. Drooms' customer support was available 24/7 and helped with document management and permissions. The project finished on time and within budget.
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Entando helped the Italian Ministry of Justice modernize its auction platform. The Ministry used Entando's composable platform to build the Public Sales Portal (PVP). This led to faster development o...f the platform. The solution improved scalability and enhanced performance. The case shows how a composable approach can help government digital services.
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TrackWise Digital helps Honeywell manage quality complaints. The tool tracks complaint information and ensures all steps are followed. It helps extract data for business decisions. Honeywell values T...rackWise Digital for improving quality management processes.
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RWS provided multilingual interpretation services for JLR's technical training events in Europe. JLR needed to help technicians understand and use the TOPIx online portal. RWS sent six teams of techn...ical interpreters to support in-person and virtual sessions in multiple languages. This improved technician understanding, engagement, and feedback. JLR saw better adoption of TOPIx and higher customer satisfaction. JLR praised the interpreters for their skills and positive impact on the events.
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Riverbed Aternity Digital Employee Experience (DEX) helped Future Publishing improve IT visibility and monitor devices. The company used DEX to resolve IT issues faster and reduce network problems. T...hey saw better Digital Experience Index (DXI) scores each month. The solution let them hold software vendors accountable and gave employees a better digital experience.
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Contentsquare helped MediaMarkt improve its online checkout journey. The digital team used journey analysis and heatmaps to find where users dropped off. They fixed friction points in the checkout pr...ocess. This led to higher conversion rates and more digital revenue. Team efficiency improved as they shared insights and made changes faster. Customer satisfaction and loyalty also increased.
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Whatfix helped Smartbox Group improve its partner management portal. Partners had trouble logging in and using the portal, leading to high error rates and support tickets. Smartbox used Whatfix to ad...d in-app guidance and self-help support. This reduced login errors by 20% and cut partner support tickets by 15%. Over 30,000 weekly logins are now supported with in-app guidance. 75% of partners find what they need using the self-help search.
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BlueConic helps ANWB deliver a better digital experience. ANWB needed to balance privacy with personalized service for its members. They used BlueConic to collect and manage first-party data and crea...te unified customer profiles. This lets them send over 400 personalized messages and run real-time omnichannel marketing. ANWB saw higher conversion rates and more satisfied customers with personalized cross-sell and upsell campaigns.
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Cheetah Digital by Marigold helped a leading high-street bank improve digital communication during the Covid-19 crisis. The bank used Cheetah Digital's messaging solution to set up crisis communicati...ons within 24 hours of lockdown. Personalized email and SMS increased open rates. Email content creation time dropped from 2 weeks to 1 hour. The solution supported the bank's retail division and helped meet key business goals.
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HeadSpin helped a major telecommunications brand improve its app user experience. The client needed better automation and performance testing to support its digital-first model. HeadSpin provided a s...ecure air-gapped on-premise solution for performance testing. The client used automated tests for key user journeys like navigation, plan selection, and SIM ordering. Custom dashboards tracked test results and performance KPIs. This made app releases faster and improved the experience for end users.
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