Success Stories | Customer Results & Use Cases in the Information Technology and Services

Heretto helped BlackBerry cut content turnaround time by 40%. Publishing a full multi-guide, multi-language release dropped from 8 hours to... just 5 minutes. The technical writing team gained full control over authoring, site management, and deployment. Heretto's DITA-native platform replaced a complex, multi-vendor setup. BlackBerry now uses AI tools with Heretto for faster content creation and localization. Over a third of BlackBerry's web traffic is driven by documentation powered by Heretto.
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SAP Business One helped Virtual Graffiti manage hundreds of customer orders and brands. The company needed better inventory tracking and... financial reporting. SAP Business One gave them real-time reports and full business visibility. The system adapted as the company grew. Since using SAP Business One, Virtual Graffiti tripled its growth.
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Docmosis helped IST, the largest IT solutions provider for schools in Scandinavia, automate education documents. IST's developers quickly implemented Docmosis,... speeding up project delivery. The solution enabled fast, efficient, and user-friendly reporting for their education clients. IST improved customer value by streamlining document creation and reporting processes.
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Scalenut's GEO Suite helped Genesys boost AI visibility by 1,228%. Genesys used automated content tools to create and optimize technical... articles for both SEO and generative AI. Their organic traffic grew 3.1x, and they ranked 36,232 keywords in the top 10. GEO Watchtower tracked brand mentions and AI citations, confirming Genesys as a trusted source. Automation and prompt coverage future-proofed their content for AI-driven search.
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Sanity helped DataStax cut release cycles from 7-10 days to just 72 hours. The platform automated translation and content localization,... letting DataStax serve a global audience with less engineering effort. Content creators now update and translate pages quickly, using analytics to guide decisions. Sanity’s structured content and integrations made site migration and documentation updates simple. DataStax now delivers more personalized digital experiences at scale.
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Arcadia used Prismic to improve their website and keep their brand story clear. They needed to reach two different audiences... with separate products. Prismic's slices helped them keep branding consistent across all pages. The platform let them make changes quickly and add new tools as needed. Arcadia now updates their site often and keeps their message strong for every visitor.
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Templafy helped EG, a leading IT consulting firm, centralize their document templates and slide decks. Employees now access pre-made, on-brand... slides easily, saving time and reducing outdated materials. The marketing team spends less time helping staff find content. Brand consistency improved across all 25 offices. EG's communications now have a unified look and feel.
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NetDocuments PatternBuilder MAX helped Info-Tech Research Group show how AI speeds up legal drafting. Law firms used PatternBuilder MAX to... get quick wins. The tool made complex document work much faster. Info-Tech found strong ROI with this AI solution. The case highlights how legal teams can work smarter with document management.
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Zylinc used MadCap Flare to build a unified help website for its communications software. The new site brings together all... product documentation, training, and onboarding content in one place. Zylinc's team can now create dual-purpose content for both self-support and classroom training. The responsive HTML5 design and robust search make it easy for users to find information. Flare's single-source publishing and version control features help Zylinc deliver consistent, up-to-date content across formats. Customer feedback highlights improved onboarding and support efficiency.
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SPS Commerce used Pantheon's Next. js platform to consolidate web operations after acquiring SupplyPike. The team migrated SupplierWiki from Netlify...to Pantheon in just 8 days. They unified WordPress and Next.js sites under one dashboard, streamlining support and billing. Dev, Test, and Live environments improved deployment safety for both engineers and content managers. The result was a standardized workflow and reduced operational complexity for SPS Commerce's web presence.
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Brightspot helped a leading software technology company transform its digital marketing. The company struggled with fragmented content and slow updates.... Brightspot recommended a modular CMS and AI-powered personalization. The new system let the marketing team update content quickly and target different user groups. The company now delivers fresh, relevant stories that reflect its innovation and culture.
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Prairie Robotics used Cosmic to manage their content as they grew from a startup to an industry leader. They needed a... CMS that was fast, easy to update, and could deliver rich content. Cosmic allowed them to embed videos and related content, and publish case studies and blogs without developer help. After switching to Cosmic, they saw a big increase in website downloads and no issues with higher traffic. The platform scaled with their business as they expanded to serve over 40 cities in North America.
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QualAI used MemberSpace to launch an AI-based research tool for data analysis. The founder faced challenges with limited marketing and... startup capital, relying on word-of-mouth and referrals. QualAI helps researchers and businesses interpret data sets more reliably and efficiently, reducing bias. The tool gained recognition through conference invitations and media features. MemberSpace enabled easy sign-up and content access for users.
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ManageEngine Applications Manager helped Cotiviti boost application uptime by 82%. The company reduced mean time to repair by 75%. Cotiviti... now finds and fixes issues before they cause outages. Teams get real-time visibility and root cause analysis. Smart alerts cut down alert noise and improve productivity. Cotiviti delivers more reliable services to healthcare and retail clients.
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LILT delivered expert linguistic training and evaluation data in 31 languages for a leading frontier lab. The customer needed deep,... rigorous data to improve their large language model. LILT's native linguists created domain-aware prompts, probed for model weaknesses, and graded errors using the MQM framework. The project achieved a 10–30% measurable model improvement, 97% acceptance rate, and 100% on-time delivery. This enabled consistent, high-quality multilingual model evaluation and adaptation.
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Control-M helped W&W Informatik GmbH speed up online enrollment and improve customer satisfaction. The company automated database polling, making sign-ups... faster. Developers now use Control-M Workload Change Manager, which cut their development lifecycle by 80%. Control-M also increased service availability by 3% during maintenance. W&W Informatik GmbH will use Control-M as its main orchestration platform for future modernization.
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Control-M helped W&W Informatik GmbH speed up online enrollment and improve customer satisfaction. The company automated database polling, making sign-ups... faster. Developers now use Control-M Workload Change Manager, which cut their development lifecycle by 80%. Control-M also increased service availability by 3% during maintenance. W&W Informatik GmbH will use Control-M as its main orchestration platform for future modernization.
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Yourhosting used Puzzel’s cloud-based CX platform to improve efficiency by 10%. The company kept the same staffing levels but delivered... faster responses and smoother support. Agents now get key customer details upfront, making service more personal and effective. Conversational Intelligence is in place, and Co-Pilot is coming soon. Service quality and daily operations are both stronger now.
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Centralpoint used Mobile Service Cloud to improve B2B customer service. They wanted to match B2C service expectations for their business... clients. The company added channels like WhatsApp, chat, and social messaging to be available everywhere. They used APIs and machine learning to connect systems and automate responses. Customer satisfaction and NPS scores increased after using Mobile Service Cloud.
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Fullsteam used LogMeIn Rescue to unify remote support across its subsidiaries. Before Rescue, each business unit used different tools, causing... confusion and inefficiency. Rescue let Fullsteam manage support for all brands from one platform. The brandable Calling Card feature kept each subsidiary's identity. Support teams now handle both internal IT and customer-facing issues on Windows and macOS. Fullsteam reduced tool sprawl, cut costs, and improved training. Session analytics and reporting help fix problems faster. Clients see a more professional support experience.
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ServiceWise helped Global Help Desk Services Inc. manage multi-tenant IT support for enterprise clients. GHDSi needed secure, siloed customer data... and easy onboarding. ServiceWise let them set up individual projects for each client, automate workflows, and reduce onboarding time. The tool enabled one person to manage tasks that used to require thirty. GHDSi cut costs, improved efficiency, and delivered better customer service with ServiceWise.
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OTRS helped SIEVERS-GROUP standardize ticket management across seven departments. The company used OTRS to automate ticket creation and transfer ticket... data in real time to its ERP system. This improved communication with customers and allowed for transparent KPI measurement. SIEVERS-GROUP now controls service quality more effectively and plans to expand OTRS use for configuration and problem management. The solution supports complex SLAs and enables seamless collaboration between teams.
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ManageEngine Applications Manager helped Cotiviti boost application uptime by 82%. The company reduced mean time to repair by 75%. Cotiviti... now finds and fixes issues before they cause outages. Teams get real-time visibility and root cause analysis. Smart alerts cut down alert noise and improve productivity. Cotiviti delivers more reliable services to healthcare and retail clients.
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ManageEngine Applications Manager helped Cotiviti boost application uptime by 82%. The company reduced mean time to repair by 75%. Cotiviti... now finds and fixes issues before they cause outages. Teams get real-time visibility and root cause analysis. Smart alerts cut down alert noise and improve productivity. Cotiviti delivers more reliable services to healthcare and retail clients.
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Smith. ai helped Digital Architect stay open after the Woolsey Fire. The IT services firm used 24/7 phone answering and...live website chat to support clients during a crisis. Smith.ai receptionists handled calls, letting the owner focus on core work. Clients felt supported and the business appeared larger. With Smith.ai, Digital Architect expanded to multiple states.
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Linaro uses xMatters to automate incident notifications and manage time-sensitive tasks. They integrated xMatters with AWS CloudWatch, Slack, Jira service... desk, and custom dashboards. The platform enables 24/7 support and automates workflows for on-call teams. Linaro leverages custom JavaScript steps for flexible incident response. xMatters helps Linaro proactively address issues and streamline communication during incidents.
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Vitally helped User Interviews cut their customer churn rate from 6% to 3%. Before Vitally, the team managed customer data... manually and reacted to issues late. With Vitally, they automated tasks, tracked renewals, and used playbooks for outreach. The platform made it easy to see all client data in one place. User Interviews now acts proactively, saving time and reducing churn.
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Perk used Zendesk to replace a chaotic, email-based employee support system. They automated ticketing, integrated with HiBob, and launched a... knowledge base for self-service. AI agents now resolve 60% of employee inquiries, cutting first reply time by over 40%. Perk saved $200,000+ annually in headcount costs and achieved 98% employee satisfaction on ticket resolution. The solution improved visibility, reduced manual work, and delivered faster, more consistent employee experiences.
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KeyTech helped Hive Online improve their website performance. The team focused on website analysis, keyword research, content writing, and website... optimization. Hive Online saw a 75% increase in conversions and a 90% ROI. Website traffic grew by 95%. The project achieved a 100% success rate.
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BuddyCRM helped TICKD track staff commissions and see financial data in real time. The team used visual dashboards and custom... reports to understand performance quickly. This made it easier to make fast, smart decisions. The BuddyCRM team tailored the setup to fit TICKD’s needs. TICKD now has better control and visibility over sales and financial data.
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WEM's no-code platform helped ARROW Netherlands automate their entire sales cycle. They replaced Excel files and paperwork with a single... application. This led to a 35% increase in productivity and efficiency. The new app was built in just 6 weeks, compared to the usual 6 months. Sales and operations now manage all processes in one place. The team can quickly update or adjust the app as needed.
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Kommo helped DO OK cut weekly sales meetings by 50%. The team saved 12 hours per month. Onboarding new teammates... became easier. Task completion increased. Communication around clients improved. Sales data became transparent and easy to share.
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OutSystems helped TeamWork build over 15 applications and 4 AI agents for 400+ users. TeamWork used OutSystems' low-code and AI... agent features to speed up app development and automate business processes. The new solutions improved consultant efficiency and turned non-billable hours into revenue. AI agents now handle customer support, recruitment, and meeting summaries. TeamWork saw a 25% reduction in resolution time and 20% of incidents resolved automatically.
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Solventure used WORKetc to manage complex SIOP software implementations. They replaced unwieldy spreadsheets with a single system for CRM, project... management, and customer support. The team leveraged Gantt charts to track milestones and deadlines. The customer portal improved transparency and communication with clients. An iterative approach allowed for flexible, step-by-step software configuration and better user adoption.
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InCapital Group needed a tool for project management, document handling, and CRM as their business grew. After testing eight options,... they chose ONLYOFFICE. The "Projects" module helped manage complex contracts, assign tasks, and keep the team updated. The Gantt chart made it easy to track project progress. ONLYOFFICE's document editors improved editing in the browser. The CRM simplified client communication with a tagging system.
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Heeros integrated Quadient Finland's ERP with accounts receivable and purchase invoice management. Quadient needed better local financial processes during an... international ERP rollout. Heeros Sales Invoices and Purchase Invoices were implemented and integrated quickly. The solution gave Quadient 100% visibility into accounts receivable and streamlined invoice handling. The project met tight deadlines and improved financial operations across Nordic countries.
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Seso used Front to unify customer communication across email, phone, and text for 50–60 team members. Before Front, Seso struggled... with scattered tools and poor visibility, making it hard to scale personal customer relationships. With Front, Seso centralized all channels, improved team collaboration, and enabled clear ownership of customer requests. The team saw faster responses, fewer dropped tasks, and a calmer work environment. Seso quickly onboarded staff and now uses data to drive service improvements.
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FastField helped Diebold Nixdorf cut development time by over six weeks. The company replaced manual, error-prone data collection with real-time... digital forms. FastField now supports thousands of field technicians in 60+ countries. Diebold Nixdorf saw fewer data errors, faster project adaptation, and major cost savings. Real-time data access improved compliance and decision-making. Custom forms and integration streamlined global operations.
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Perk used Zendesk to replace a chaotic, email-based employee support system. They automated ticketing, integrated with HiBob, and launched a... knowledge base for self-service. AI agents now resolve 60% of employee inquiries, cutting first reply time by over 40%. Perk saved $200,000+ annually in headcount costs and achieved 98% employee satisfaction on ticket resolution. The solution improved visibility, reduced manual work, and delivered faster, more consistent employee experiences.
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Perk used Zendesk to replace a chaotic, email-based employee support system. They automated ticketing, integrated with HiBob, and launched a... knowledge base for self-service. AI agents now resolve 60% of employee inquiries, cutting first reply time by over 40%. Perk saved $200,000+ annually in headcount costs and achieved 98% employee satisfaction on ticket resolution. The solution improved visibility, reduced manual work, and delivered faster, more consistent employee experiences.
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SecureKi used Neocrm Sales Cloud and Partner Cloud to fix slow onboarding and poor sales visibility. The new system gave... real-time analytics and guided workflows. Sales reps learned faster and worked better. Managers tracked team performance instantly. Channel partner management became easier and more efficient. SecureKi saw a 45% boost in sales channel efficiency, 60% higher partner engagement, and 40% better marketing campaign results.
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HowNow helped Trainline build a strong learning culture from scratch. The team used small experiments and targeted communication to boost... engagement. They cut compliance training time by 50% with in-house content. Learning days and manager development programs increased platform use. Engagement scores rose every year in company surveys. Employees now have better tools for growth and career progression.
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Docebo helped Visma transform its customer and partner learning. Visma faced challenges with scalability, limited reach, and lack of reporting.... The new unified platform enabled deep API integration and proactive learning delivery. Visma saw a 29% increase in engagement and delivered 13,526 hours of learning in one month. Customer and partner feedback improved to a 4.6/5 rating, making learning a key competitive advantage.
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Tax Systems used Continu to scale customer training across 65+ firms and international markets. They achieved a 78% completion rate... with over 1,240 external learners. The team launched in ten weeks without adding headcount. Continu enabled structured onboarding, custom reporting, and branded training portals. Training became a revenue driver and improved customer retention.
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QSR Automations used DigitalChalk LMS to replace a five-day, in-person training program. Employees now access training online, saving time and... cutting travel costs. The new system improved knowledge retention and reduced helpdesk calls. Staff can revisit training materials anytime. Personalized video links make learning easier. DigitalChalk’s support team responds quickly to questions.
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LifterLMS helped CauseLabs build an online vocational training platform for Toolkit iSkills in Kenya. The platform empowered over 1,000 students,... many from impoverished backgrounds, to access free trade skills courses. LifterLMS was chosen for its flexibility and ease of use, supporting unique nonprofit needs. Courses covered seven skilled trade categories and enabled youth to pursue sustainable employment. The solution removed barriers of distance and cost for students seeking job skills.
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JLMS Cloud helped Westcon-Comstor improve training management. The old system lacked self-service and custom features. JLMS Cloud enabled global self-service... access, custom reporting, and easy event booking. Westcon-Comstor saw more learners, higher event attendance, and better training revenues. Admin work dropped due to automation. The platform boosted awareness of their training and services.
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BeaconLive partnered with an enterprise reseller to fill gaps in their virtual event offerings. The reseller used BeaconLive’s white-label platform... to deliver webinars, virtual events, and continuing education services. This partnership enabled the reseller to serve 1,500 enterprise customers, with a potential $50 million revenue gain by converting one-third of their client base. The reseller expanded their product portfolio, captured revenue from competitors, and grew their business without adding staff. BeaconLive provided end-to-end support, seamless integration, and compliance with privacy regulations.
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Qlik used Intellum to unify learning for customers, partners, and employees after acquiring Talend. Completion rates jumped from 8% to... 23%. Monthly active user engagement rose from 15% to 45%. Partner certifications tripled year-over-year. Qlik embedded learning into its products, reducing support tickets and improving user experience. The Intellum platform helped Qlik drive product adoption, reduce churn, and boost recurring revenue.
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Valamis used its own Learning Experience Platform to solve onboarding challenges as it grew to over 200 employees worldwide. The company needed... a scalable, digital solution to support flexible and social learning for new and existing staff. By implementing Valamis, they digitized onboarding, unified global teams, and enabled both formal and social learning. The platform now helps track skills, support workforce development, and adapt to changing business needs.
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Thinkific Plus helped Flashpoint educate over 3,000 users on their platform. Flashpoint moved from in-person and webinar training to scalable... online courses. The new system reduced resource needs and improved onboarding. Users now access self-paced, multimedia content tailored to their roles. Flashpoint saw higher product adoption and better customer engagement. Analytics and feedback drive ongoing improvements in their customer education program.
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Unsloth used GitBook to make their documentation the main part of their website. They now get over 500,000 visits each... month from their docs. Publishing updates takes minutes instead of hours. GitBook improved their SEO and made them easier to find in search and AI tools. The team works together in real time, editing docs like in Google Docs. GitBook helps Unsloth keep up with fast changes and growth.
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Booksy used Bynder's digital asset management to empower its marketing teams. Before Bynder, Booksy struggled with brand consistency and content... governance across regions. Bynder gave teams a single source for marketing materials, making it easy to find and use the latest, brand-approved content. Regional marketers now deliver tailored content to millions of beauty professionals worldwide. Booksy continues to expand its use of Bynder to automate asset creation and support global growth.
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Pepper Content helped VerSe Innovation boost click-through rates by 70%. VerSe faced slow content creation and localization challenges when working... with freelancers. Pepper Content provided a network of native-language experts and a targeted content strategy. Content was localized into five languages, reaching new audiences in Tier 2 and Tier 3 cities. Turnaround time improved by 50%, and audience engagement increased across channels.
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BitSight used Trendemon to boost conversions from their blog. Eric, the senior digital marketing manager, faced low engagement and static... content. He used Trendemon’s dynamic content promotion and machine learning to target visitors and promote gated assets. This led to a 54% increase in ICP conversions, a 37% rise in overall blog conversions, and a 28% jump in engagement rate. Eric also saved hours each week by automating content promotion and analytics.
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Wonder Cave used Rebrandly to create branded links with custom domains for text messaging campaigns. They sent up to 10... million messages per day using this system. After implementing Rebrandly, 97% of their campaigns included branded links, and click rates increased by 60%. Fundraising campaigns saw a 30% rise in donations. Real-time analytics and unique links helped Wonder Cave's clients improve engagement and optimize marketing results.
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ICRON used Readpeak to run a one-month native advertising campaign in Germany. The campaign generated over 800 high-quality B2B clicks... at an average CPC of €1.20. By testing 22 creative variations and using dynamic UTM tracking, ICRON identified that ads with real people had an 80% higher click-through rate. The campaign reached nine high-value target companies and showed that English landing pages led to higher engagement. ICRON plans to use these insights to further optimize future B2B campaigns.
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Pitney Bowes used Ion Interactive LLC to create an interactive 25-page eBook for shippers. The goal was to simplify complex... shipping information and boost engagement. The eBook included quizzes and interactive chapters, making it easy for users to find answers. Weekly reports from the platform helped Pitney Bowes track which content worked best. The interactive guide became a key resource for their 500+ person sales team and customers, driving high engagement rates.
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ASUG used Bitly Assist to track podcast engagement across platforms like Buzzsprout, Apple Podcasts, and Spotify. Before Bitly, ASUG struggled... to measure which channels drove results. With Bitly, they created tagged short links and built custom dashboards for weekly and monthly reporting. Bitly Assist’s AI chat streamlined reporting, saving time and surfacing new insights. ASUG now makes data-driven decisions on content and channel strategy, improving member engagement and reporting efficiency.
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Oodrive used Limber to boost their content marketing. They wanted to increase blog traffic and social engagement after several acquisitions.... Limber helped them plan content distribution and engage employees in sharing posts. Oodrive saw a 226% increase in blog traffic and a 37% rise in social engagement. Employees doubled their commitment on LinkedIn. The company plans to expand Limber use for more insights and automated newsletters.
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StoryChief helped Soapbox improve their marketing efficiency. Soapbox saw a 60% increase in SEO and readability scores. Data visualization tools... made it easy to show ROI to management. The platform streamlined content distribution and social media management. Soapbox doubled the speed of data visualization. They kept a consistent and engaging presence on social media.
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ContaAzul used Taboola to boost qualified lead generation. They faced challenges balancing traffic volume with lead quality. After using Taboola,... traffic grew by 10% per month. Leads increased by 15% on average. 80% of Taboola visits were from new users, 40% higher than other channels. Taboola helped ContaAzul reach more entrepreneurs and optimize targeting.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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Zylinc used MadCap Flare to build a unified help website for its communications software. The new site brings together all... product documentation, training, and onboarding content in one place. Zylinc's team can now create dual-purpose content for both self-support and classroom training. The responsive HTML5 design and robust search make it easy for users to find information. Flare's single-source publishing and version control features help Zylinc deliver consistent, up-to-date content across formats. Customer feedback highlights improved onboarding and support efficiency.
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Zylinc used MadCap Flare to build a unified help website for its communications software. The new site brings together all... product documentation, training, and onboarding content in one place. Zylinc's team can now create dual-purpose content for both self-support and classroom training. The responsive HTML5 design and robust search make it easy for users to find information. Flare's single-source publishing and version control features help Zylinc deliver consistent, up-to-date content across formats. Customer feedback highlights improved onboarding and support efficiency.
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Zylinc used MadCap Flare to build a unified help website for its communications software. The new site brings together all... product documentation, training, and onboarding content in one place. Zylinc's team can now create dual-purpose content for both self-support and classroom training. The responsive HTML5 design and robust search make it easy for users to find information. Flare's single-source publishing and version control features help Zylinc deliver consistent, up-to-date content across formats. Customer feedback highlights improved onboarding and support efficiency.
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Go1 used WRITER to cut RFP completion time in half and save 40% on marketing campaign time. The marketing team... now creates content marketing guides 75% faster. WRITER's Knowledge Graph helps Go1 keep information accurate and up to date. Multilingual features let Go1 reach prospects worldwide without extra translation costs. WRITER ensures consistent, high-quality content across teams and languages.
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Liid used Wideo to boost their LinkedIn marketing. Video posts converted 4x better than text or image posts. Wideo helped... Liid cut training time from five 30-minute sessions per week to just five minutes per video. This change increased their productivity by 96%. Liid now uses video to engage customers and streamline internal communication.
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Tech Ladies used Softr to build a two-sided hiring marketplace. Their old system with Airtable and Webflow was not scalable... or secure. With Softr, they launched a robust platform in just one week. The new Talent Network helped Tech Ladies become a 7-figure business. Dozens of women found jobs at companies focused on diversity. Softr made it easy for a non-technical team to manage the platform.
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InCapital Group needed a tool for project management, document handling, and CRM as their business grew. After testing eight options,... they chose ONLYOFFICE. The "Projects" module helped manage complex contracts, assign tasks, and keep the team updated. The Gantt chart made it easy to track project progress. ONLYOFFICE's document editors improved editing in the browser. The CRM simplified client communication with a tagging system.
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Marq helped Yext's small design team manage creative requests for a company with 1,200+ employees across 18 locations. The team used... Marq's brand templating to launch over 100 sell sheets in multiple languages. International teams could easily access and translate templates for their markets. This solution enabled Yext to produce more on-brand marketing materials. Marq also allowed reps to personalize assets while following brand guidelines.
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Frase used AppSumo to launch a 28-day campaign, adding over 8,000 new customers and generating nearly $800,000 in revenue. The team simplified... onboarding and product features to reduce friction for new users. Website traffic grew by 500% and monthly active users jumped from 840 to 13,579. Frase collected over 300 public reviews and built a Facebook group with 2,459 members. Fast customer support and community engagement drove high activation and retention rates.
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Thinkific Plus helped Flashpoint educate over 3,000 users on their platform. Flashpoint moved from in-person and webinar training to scalable... online courses. The new system reduced resource needs and improved onboarding. Users now access self-paced, multimedia content tailored to their roles. Flashpoint saw higher product adoption and better customer engagement. Analytics and feedback drive ongoing improvements in their customer education program.
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Sprout Social helped Trello reply to 97% of Tweets within 24 hours. Trello used Sprout’s Smart Inbox and collaboration tools... to improve its response rate by 16%. The team answered over 2,000 customer service inquiries in three months. Trello also gained 100+ URL click-throughs per month and increased Retweets by 49%. Sprout’s analytics guided hiring and improved social customer care.
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Sprout Social helped Trello reply to 97% of Tweets within 24 hours. Trello used Sprout’s Smart Inbox and collaboration tools... to improve its response rate by 16%. The team answered over 2,000 customer service inquiries in three months. Trello also gained 100+ URL click-throughs per month and increased Retweets by 49%. Sprout’s analytics guided hiring and improved social customer care.
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Sofascore uses Determ to monitor global media mentions and track PR impact. As Sofascore expanded internationally, manual tracking became unmanageable.... Determ helps filter out irrelevant mentions and delivers daily automated reports and real-time alerts. Multiple teams use Determ to monitor media, influencers, and branded content. The platform enables fast responses and efficient communications tracking across markets. Sofascore values Determ for its reliability and ability to handle complex, multilingual monitoring needs.
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Orgbrain used RADAAR to manage its social media more efficiently. The team switched from other tools to RADAAR for its... easy scheduling and collaboration features. Orgbrain now creates and shares content, runs ads, and manages comments from one place. Using RADAAR, Orgbrain cut the time spent on social media management by 50%. The platform helped them attract more leads and increase productivity.
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Compono used Claude Code and Oktopost MCP to automate social marketing. The team generated and scheduled over 500 posts in... 3.5 months. Publishing time dropped to under 15 seconds per post. Employee advocacy posts, just 30% of content, drove 55% of campaign clicks. LinkedIn followers grew by 86 in one month, up from a 22/month average. The workflow unified campaign creation, publishing, and advocacy in one platform.
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Brandwatch Analytics helped a Fortune 500 tech leader boost employee engagement by 55%. The company used social listening to encourage... employee advocacy and grew social media activity by 140%. 232 employees across 25 teams joined the program, reaching about 150,000 people. Gamification and dashboards motivated staff to share content and improve their online presence. The initiative led to more training requests and created passionate brand ambassadors.
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Brandwatch Analytics helped a Fortune 500 tech leader boost employee engagement by 55%. The company used social listening to encourage... employee advocacy and grew social media activity by 140%. 232 employees across 25 teams joined the program, reaching about 150,000 people. Gamification and dashboards motivated staff to share content and improve their online presence. The initiative led to more training requests and created passionate brand ambassadors.
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Brandwatch Analytics helped a Fortune 500 tech leader boost employee engagement by 55%. The company used social listening to encourage... employee advocacy and grew social media activity by 140%. 232 employees across 25 teams joined the program, reaching about 150,000 people. Gamification and dashboards motivated staff to share content and improve their online presence. The initiative led to more training requests and created passionate brand ambassadors.
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ContentStudio helped Compunet Connections cut manual posting time in half. The company used automation and evergreen content tools to boost... engagement by 25–50%. They saw a 10–25% increase in followers. Monthly savings reached $100–$500, and productivity improved by 30–50%. ContentStudio made social media management easier and more consistent for this Canadian SMB.
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SocialHP helped Turbonomic onboard their entire workforce overnight. The company saw an 84% increase in employee adoption. Turbonomic reduced overall... costs by 63% with SocialHP. Employees shared more content in one week than in the entire previous year. The management team used SocialHP to boost sales and marketing reach through employee advocacy.
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AlphaSense helps Tech Mahindra's Market & Competitive Insights team cut search time and find insights faster. The team uses AlphaSense... to track market trends and competitor activity in one dashboard. This lets them support more RFPs and respond to customer needs quickly. AlphaSense also helps them spot new business opportunities and save money. The tool gives access to broker research and smart keyword searches for better results.
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OWOX Reports Extension for Google Sheets helped WorkSimpli save over 10 hours each week. The SaaS company moved from dashboards... to spreadsheets for flexible, on-demand reporting. Teams across data science, marketing, finance, and operations now access and customize reports easily. This shift reduced manual work and improved decision speed. Even non-technical users can now interact with data directly, boosting efficiency and collaboration.
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Prelaunch. com helped Nakatomi test and validate the Prologue by NIDA product. Nakatomi used Prelaunch’s virtual focus groups to identify...and qualify leads. About 33.4% of interested people subscribed for more info, and 51.7% of those made a $1 reservation. 98.1% of reservations took the qualifying survey, and 86.5% of those qualified for product testing. This process gave Nakatomi a highly engaged group for feedback. The approach was cost-effective and improved the quality of insights for product development.
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CB Insights helps Zebra Technologies quickly evaluate hundreds of emerging tech companies each year. Zebra uses CB Insights’ predictive intelligence... to save about 20% of research time. The platform’s market maps and AI-powered tools help Zebra narrow large lists to a focused shortlist. This leads to faster, higher-confidence investment decisions. Zebra also uses CB Insights’ research to advise major enterprise customers on technology trends.
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Old Well Labs used People Data Labs to improve how capital allocators find, monitor, and connect with investment funds. OWL needed reliable... talent data to help users track fund managers and spot new fund launches. Sourcing quality talent data at scale was a challenge. By integrating People Data Labs’ person data APIs, OWL expanded coverage to nearly 10,000 funds. The platform now offers up-to-date work history and contact data, helping allocators make better investment decisions.
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BitSight used Trendemon to boost conversions from their blog. Eric, the senior digital marketing manager, faced low engagement and static... content. He used Trendemon’s dynamic content promotion and machine learning to target visitors and promote gated assets. This led to a 54% increase in ICP conversions, a 37% rise in overall blog conversions, and a 28% jump in engagement rate. Eric also saved hours each week by automating content promotion and analytics.
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TargetNXT helped a payment gateway software startup in Texas grow revenue by 50-70%. The company struggled to reach small business... decision-makers and lacked accurate contact data. TargetNXT provided a custom email list of small business owners, CTOs, and CFOs, plus expert guidance. The company quickly saw better campaign engagement and more conversions. Within months, most small companies using payment gateways in the USA adopted their product.
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Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
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Automox uses Infodesk to monitor security threats and send alerts. The product marketing team set a new SLA benchmark with... Infodesk. They use advanced filtering and integrations to automate insights. Access to critical alerts is now easier for all stakeholders. Internal engagement and customer service improved. Automox values Infodesk’s quick collaboration and platform capabilities.
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Microsoft's Product Marketing team used Opal to fix their content intake process. They replaced scattered spreadsheets and emails with Opal... Stamps and a central calendar. Content production time dropped from 3 weeks to 5 days. Approval time was cut by 50%. The team now saves 50 hours each month and can launch 60-piece content blitzes in 48 hours. Opal made planning and sharing content much faster and easier.
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Mentimeter helped Praxent improve employee feedback during quarterly reviews. Before, Praxent struggled with groupthink and uneven participation in team discussions.... Using Mentimeter surveys, they made feedback anonymous and structured, so everyone felt heard. This led to better team communication and more actionable improvements. Praxent now uses Mentimeter to guide decisions and support company growth.
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Timeero used Pollfish to survey 1,000 U. S. field workers about GPS tracking. The survey found 76% of workers were...comfortable with GPS tracking at work. 88% of privacy-conscious workers accepted tracking if the purpose was clear. Timeero used these results to address sales objections and build trust with prospects. The data became a key part of their go-to-market strategy and boosted their SEO and brand authority.
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Makwa7 used Checkbox on-premises survey software to keep Indigenous community data secure and sovereign. The company needed a tool that... would not store data in the cloud. Checkbox allowed Makwa7 to collect feedback and manage surveys on First Nation-owned servers. This helped build trust and data literacy in the community. Makwa7 now leads efforts in data governance and sovereignty for Indigenous groups.
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PlaybookUX helped Iterate. ai get fast user feedback for new products. The platform ran unmoderated studies in just days. Iterate.ai...used PlaybookUX to reach users in many countries. The service team gave clear, actionable insights. This helped Iterate.ai make smart choices for product launches and market entry. The partnership made their innovation process quicker and more effective.
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Apex Systems used ClearlyRated’s Talent Engagement NPS survey program to improve talent experience. They started with annual surveys in 2011,... then moved to monthly and daily touchpoint-based feedback. Integration with Bullhorn ATS automated survey deployment and enabled real-time feedback. Apex saw a 5% increase in NPS from consultants after integration. The program led to hundreds of positive reviews and multiple Best of Staffing awards.
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Travelport used Alida to build a customer voice panel with over 1,000 members. This helped them get feedback in days... instead of months. The panel guided product and marketing decisions during a major platform launch. Travelport used insights to improve user experience and reduce friction. Marketing campaigns used these insights to boost adoption and industry leadership.
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SQL Spreads used Userbrain to improve product quality and user experience. They needed testers with Excel and SQL Server knowledge.... Userbrain made it easy to find qualified testers fast. Real user feedback helped SQL Spreads identify and fix problems. The company made product and service changes based on these insights.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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Intermedia helped Wholesale PC, LLC keep their client Bohlke operational after a major power outage. Wholesale PC used Intermedia’s file... backup, sync, and cloud voice services to enable remote work and business continuity. Employees took their phones home and accessed files from anywhere, with no loss of productivity. All files were synced back to the server within hours after power was restored. Bohlke avoided downtime and extra costs thanks to Intermedia’s integrated cloud solutions.
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Exotel helped Fundamento scale their Agentic AI voice platform for the BFSI sector. Fundamento faced growth bottlenecks due to legacy... telephony and could not handle high call volumes. Exotel provided enterprise-grade telephony and real-time voice streaming. Fundamento achieved 4,000+ calls per minute and 20% month-on-month growth. Time to value was about one week. Telephony is no longer a bottleneck for Fundamento's AI voice operations.
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Sunrise Software faced a rise in help desk call volume and complexity. Their resources could not keep up with growing... customer service demands. They needed a way to store and share knowledge in one place. Sunrise chose KPS knowledge management software. This solution let them centralize and grow their help desk knowledge base. It improved how they handled customer questions.
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Yourhosting used Puzzel’s cloud-based CX platform to improve efficiency by 10%. The company kept the same staffing levels but delivered... faster responses and smoother support. Agents now get key customer details upfront, making service more personal and effective. Conversational Intelligence is in place, and Co-Pilot is coming soon. Service quality and daily operations are both stronger now.
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Talkdesk helped Xenial boost first call resolution by 17 times. Xenial supports over 25,000 restaurants in 62 countries with its... technology. Using Talkdesk's cloud contact center, Xenial quickly connects callers to the right agent. Training on Talkdesk takes just 15 minutes. This simple solution improved customer service and engagement for Xenial's clients.
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Nixxis Contact Suite helped Comearth improve reliability and modernize its customer relationship management. The solution enabled better agent blending and... fast adoption across the company. Comearth benefited from 24/7 support and global reporting features. The robust platform allowed Comearth to expand to more channels and maintain high service quality. Value for money supported ongoing growth and investment.
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Konecta used Avaya Experience Platform to upgrade its customer experience infrastructure. The company integrated private cloud, on-premise, and public cloud... solutions for flexibility and compliance. Automation and self-service now handle 10–20% of client operations, including IVR, RPA, and chatbots. Platform availability improved from 99.5% to 99.97%, reducing downtime across 26 countries. AI projects drive efficiency and better service for Konecta’s global clients.
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Konecta used Avaya Experience Platform to upgrade its customer experience infrastructure. The company integrated private cloud, on-premise, and public cloud... solutions for flexibility and compliance. Automation and self-service now handle 10–20% of client operations, including IVR, RPA, and chatbots. Platform availability improved from 99.5% to 99.97%, reducing downtime across 26 countries. AI projects drive efficiency and better service for Konecta’s global clients.
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Konecta used Avaya Experience Platform to upgrade its customer experience infrastructure. The company integrated private cloud, on-premise, and public cloud... solutions for flexibility and compliance. Automation and self-service now handle 10–20% of client operations, including IVR, RPA, and chatbots. Platform availability improved from 99.5% to 99.97%, reducing downtime across 26 countries. AI projects drive efficiency and better service for Konecta’s global clients.
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CleverMaps helped CleverFarm boost sales efficiency and cut costs. CleverFarm used location insights and CRM data to plan sales trips... and target marketing. The platform gave a clear view of market coverage and potential clients. Sales reps could pick the right product for each farm. Marketing campaigns became more targeted and timely. The solution saved time and improved sales results.
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InetSoft's Style Intelligence helped DiD Integration, Inc. deliver dashboards and reports for AgKnowledge, a SaaS platform for agribusiness. DiD used... reusable data models to save time and serve diverse client needs. The solution enabled custom dashboards, automated reporting, and flexible data transformation. Clients benefited from easier access to real-time production data and personalized reports. DiD developers built reports faster and made data more useful for their clients.
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Hevo helped Lore IO automate data integration, saving months of engineering time. Lore IO used to spend at least a... month building a single data ingestion pipeline. With Hevo, they quickly connected sources like Salesforce, MongoDB, and MySQL to BigQuery. This let Lore IO focus on building new features for their platform. The switch made customer onboarding much faster and easier.
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Board helped Tyler Technologies automate and centralize financial planning and analytics. The finance team replaced manual Excel processes with Board’s... platform, reducing plan revision time from half a day to seconds. Data accuracy and transparency improved, and users gained self-service reporting and scenario planning. Automation eliminated errors and enabled faster, more confident decision-making. The solution’s success is driving expansion to other departments.
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Jitterbit helped ForgeRock automate revenue recognition for ASC 606 compliance. Before Jitterbit, ForgeRock struggled with manual data pulls and complex... workflows. Jitterbit's API integrations connected Intacct, Salesforce, and RevSym, eliminating manual intervention. This allowed ForgeRock to restate historical data and meet strict deadlines. The platform reduced resource needs and simplified compliance reporting.
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Flexmonster was integrated into ProConcept's ERP systems to replace their legacy DevExpress pivot table. ProConcept needed a web-based reporting component... with advanced pivot table features. Flexmonster enabled users to analyze financial budgets, costs, sales, and turnover rates. Key features included layout save & restore, Excel export, and customizable fields. The solution improved ProConcept's web-based BI module and reporting capabilities.
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Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
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ManageEngine Applications Manager helped Cotiviti boost application uptime by 82%. The company reduced mean time to repair by 75%. Cotiviti... now finds and fixes issues before they cause outages. Teams get real-time visibility and root cause analysis. Smart alerts cut down alert noise and improve productivity. Cotiviti delivers more reliable services to healthcare and retail clients.
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Avaya used Everstage to cut IT involvement in sales compensation by 70%. The no-code platform let compensation teams manage plans... directly, speeding up changes and reducing operational burden. Sales staff now access commission data quickly and easily, boosting transparency and trust. Feedback from the sales team is highly positive, with users praising the tool’s clarity and ease of use. Avaya is planning to expand with new features like mobile access and integrated queries.
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Validity’s DemandTools helped Akamai clean up 20,000 accounts per week, up from 200-300 per month. The sales team now trusts... their Salesforce data and spends less time on manual cleanup. Akamai increased clean accounts in Salesforce from 60% to 90%. One full-time employee was redeployed to more productive work. The team can now quickly import, update, and manage data, boosting sales effectiveness.
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Qlik used Xactly Incent to replace manual spreadsheets for incentive compensation. The company needed a better way to manage sales... incentives for over one thousand sales team members. Xactly Incent integrated with Qlik’s CRM, ERP, and HR systems, giving sales and finance teams real-time visibility. Qlik saw higher user adoption, faster dispute resolution, and more accurate commission payments. Both sales and finance teams now collaborate better and use mobile tools to track performance.
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Qlik used Xactly Incent to replace manual spreadsheets for incentive compensation. The company needed a better way to manage sales... incentives for over one thousand sales team members. Xactly Incent integrated with Qlik’s CRM, ERP, and HR systems, giving sales and finance teams real-time visibility. Qlik saw higher user adoption, faster dispute resolution, and more accurate commission payments. Both sales and finance teams now collaborate better and use mobile tools to track performance.
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Qlik used Xactly Incent to replace manual spreadsheets for incentive compensation. The company needed a better way to manage sales... incentives for over one thousand sales team members. Xactly Incent integrated with Qlik’s CRM, ERP, and HR systems, giving sales and finance teams real-time visibility. Qlik saw higher user adoption, faster dispute resolution, and more accurate commission payments. Both sales and finance teams now collaborate better and use mobile tools to track performance.
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AmplifAI helped Arise Virtual Solutions boost solves per day by 34%. New hire onboarding became faster with micro-learnings and AI-driven... coaching. Handle time dropped by 24%. Coaching sessions were 65% more effective. Remote agents learned skills faster and met KPIs. Workforce management integration improved agent scheduling and utilization.
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Centrical helped Ness Digital Engineering’s V-Ness unit cut onboarding time from 4 months to 1. 5 months. Retention of new...hires rose by 90%. Learning programs improved proficiency by 22% across all KPIs. SLA compliance also improved by 22%. About 60 employees onboard yearly, saving over 21,000 man hours. Centrical’s platform delivered real-time feedback and personalized microlearning.
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Zebra Technologies worked with ZS after acquiring Motorola Solutions’ enterprise business. They needed to reinvent their go-to-market channel strategy and... build a new partner program. ZS helped Zebra create a flexible and scalable partner program framework. This framework allowed Zebra to recruit new partners and support business growth. Zebra used a methodical approach to integrate teams and develop a strong partner ecosystem.
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Heretto helped BlackBerry cut content turnaround time by 40%. Publishing a full multi-guide, multi-language release dropped from 8 hours to... just 5 minutes. The technical writing team gained full control over authoring, site management, and deployment. Heretto's DITA-native platform replaced a complex, multi-vendor setup. BlackBerry now uses AI tools with Heretto for faster content creation and localization. Over a third of BlackBerry's web traffic is driven by documentation powered by Heretto.
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Guru helped PetDesk improve their knowledge management. PetDesk used Guru’s quality automation to clean up duplicate and outdated content. Their... verification score rose from 76% to 85%. The unverified queue now shows only real issues. Teams merged eight risk management processes into one. More leaders now use and trust Guru for accurate information.
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Sunrise Software faced a rise in help desk call volume and complexity. Their resources could not keep up with growing... customer service demands. They needed a way to store and share knowledge in one place. Sunrise chose KPS knowledge management software. This solution let them centralize and grow their help desk knowledge base. It improved how they handled customer questions.
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eAgronom used Kipwise to improve customer support for farmers. The team built a centralized knowledge base so staff could quickly... answer questions. This helped keep response times under 10 minutes. Customers valued the human touch and personal service. As a result, 50 customers invested €500k in eAgronom. The knowledge base helped the team grow without losing quality.
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Tettra helped Fortnox fix their slow, hard-to-search knowledge base. Agents now find and edit information quickly. Tettra’s search is fast... and accurate. The platform keeps all new and relevant info in one place. Fortnox’s support team is more efficient and happier. They recommend Tettra for knowledge management.
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GeoComm used Zavanta SOP software to improve operational excellence. They replaced a disorganized document system with Zavanta, making it easier... to manage SOPs, processes, and work instructions. Zavanta helped standardize formatting, automate reminders, and support SOC2 audits. New employees now have a better onboarding experience with organized, accessible documentation. Managers can easily review and update processes for continuous improvement.
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Dr. Explain replaced multiple tools for Structured Solutions Inc. The company used to create help manuals with PDFs, Word docs,...and CHM files. With Dr.Explain, they now publish online help manuals from a single source. This improved their website's search engine ranking. They also saw fewer support calls about product features. The user experience of their documentation improved.
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Unsloth used GitBook to make their documentation the main part of their website. They now get over 500,000 visits each... month from their docs. Publishing updates takes minutes instead of hours. GitBook improved their SEO and made them easier to find in search and AI tools. The team works together in real time, editing docs like in Google Docs. GitBook helps Unsloth keep up with fast changes and growth.
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AVEVA used Backstory to build data-driven sales execution. The platform helped AVEVA move from hoping to knowing what was happening... in their sales process. Backstory provided clear visibility into sales activities and pipeline. This allowed AVEVA to address coverage gaps and assign the right people to key roles. The result was a more predictable and effective sales process.
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Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
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Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
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Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
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GetAccept helped Dealfront cut their sales cycle from 150 to 50 days. The platform reduced time spent exchanging information with... prospects by 75%. Dealfront used GetAccept’s Salesforce integration to centralize deal content and improve reporting. Engagement tracking let the team focus on warm leads and tailor follow-ups. Mutual action plans and in-document chat made collaboration easier and faster.
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Buzzer used Storydoc to improve their investment pitch decks. Before, they could not track how investors interacted with their slides.... With Storydoc, they gained analytics to see where readers dropped off. They used this data to change slide order and content. Reading completion rates rose from just over 40% to almost 100%. Their CTA conversion rate reached 4%. Buzzer now tests and updates decks based on real insights.
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Schurz Communications used NeuraFlash to move their contact center to Amazon Connect. They replaced old systems with a cloud-based CCaaS... platform. This unified all channels and gave agents better tools and analytics. AI automation improved efficiency and customer service. Schurz cut monthly costs by 30% and now delivers faster, more personalized support.
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Centrical helped Ness Digital Engineering’s V-Ness unit cut onboarding time from 4 months to 1. 5 months. Retention of new...hires rose by 90%. Learning programs improved proficiency by 22% across all KPIs. SLA compliance also improved by 22%. About 60 employees onboard yearly, saving over 21,000 man hours. Centrical’s platform delivered real-time feedback and personalized microlearning.
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Nathan Spiwak is a Salesforce consultant for nonprofits. He uses FormAssembly to help nonprofit clients collect data and connect it... to Salesforce. FormAssembly is easy to use and quick to set up. It lets nonprofits manage event registrations, surveys, and applications in one place. The integration with Salesforce saves time and reduces errors. Nathan recommends FormAssembly as the top add-on for nonprofits using Salesforce.
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Set2Close helped bChex, a SaaS background investigation provider, transform its sales operations. bChex faced limited sales visibility, inefficient processes, and... needed to boost sales team efficiency. Set2Close implemented a predictive revenue model, customized HubSpot CRM, and restructured the sales team. Sales velocity increased by 1,497%. The average days to close a deal dropped by 39%. Average order value rose by 77%. bChex gained better forecasting and a more effective sales team.
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MVF helped e-Boekhouden. nl centralise affiliate relationships and scale growth. The company switched to a CPC model in 2015, seeing...strong lead volumes and conversions. In 2020, e-Boekhouden.nl achieved 88% year-on-year growth and generated over 150,000 clicks. Communication and data sharing with MVF drove campaign success. e-Boekhouden.nl was listed as top bookkeeping software after partnering with MVF.
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Kommo helped DO OK cut weekly sales meetings by 50%. The team saved 12 hours per month. Onboarding new teammates... became easier. Task completion increased. Communication around clients improved. Sales data became transparent and easy to share.
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Charcoal used TrustedForm Insights from ActiveProspect to improve lead quality for its insurance clients. The platform gave Charcoal real-time data... on lead age, source, and quality. This helped Charcoal block $250,000 in unwanted leads in one year. Lead conversion rates rose by 58.5%. Charcoal sold 69.3% more policies and cut cost per acquisition by 31%. Agents were happier and budgets went further.
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Charcoal used TrustedForm Insights from ActiveProspect to improve lead quality for its insurance clients. The platform gave Charcoal real-time data... on lead age, source, and quality. This helped Charcoal block $250,000 in unwanted leads in one year. Lead conversion rates rose by 58.5%. Charcoal sold 69.3% more policies and cut cost per acquisition by 31%. Agents were happier and budgets went further.
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Qlik used Xactly Incent to replace manual spreadsheets for incentive compensation. The company needed a better way to manage sales... incentives for over one thousand sales team members. Xactly Incent integrated with Qlik’s CRM, ERP, and HR systems, giving sales and finance teams real-time visibility. Qlik saw higher user adoption, faster dispute resolution, and more accurate commission payments. Both sales and finance teams now collaborate better and use mobile tools to track performance.
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Qlik used Xactly Incent to replace manual spreadsheets for incentive compensation. The company needed a better way to manage sales... incentives for over one thousand sales team members. Xactly Incent integrated with Qlik’s CRM, ERP, and HR systems, giving sales and finance teams real-time visibility. Qlik saw higher user adoption, faster dispute resolution, and more accurate commission payments. Both sales and finance teams now collaborate better and use mobile tools to track performance.
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Qlik used Xactly Incent to replace manual spreadsheets for incentive compensation. The company needed a better way to manage sales... incentives for over one thousand sales team members. Xactly Incent integrated with Qlik’s CRM, ERP, and HR systems, giving sales and finance teams real-time visibility. Qlik saw higher user adoption, faster dispute resolution, and more accurate commission payments. Both sales and finance teams now collaborate better and use mobile tools to track performance.
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Qlik used Xactly Incent to replace manual spreadsheets for incentive compensation. The company needed a better way to manage sales... incentives for over one thousand sales team members. Xactly Incent integrated with Qlik’s CRM, ERP, and HR systems, giving sales and finance teams real-time visibility. Qlik saw higher user adoption, faster dispute resolution, and more accurate commission payments. Both sales and finance teams now collaborate better and use mobile tools to track performance.
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Capgemini used Kahoot! to make remote and hybrid learning more engaging for its global workforce. The L&D team faced the... challenge of upskilling employees across 10 countries after moving from in-person to virtual training. Kahoot! helped keep learners focused and active, even in a remote setting. Trainers could track participation and improve sessions based on feedback. The platform supported onboarding, compliance, and leadership training, helping employees explore new roles and career paths.
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Totem Digital Romania used SiteKiosk Online to create digital info terminals for the SMAR. T.OURISM project. The terminals share details...about historic castles and cultural sites in the Satu Mare region. Each terminal offers location-based content, high-res images, videos, and event calendars. The solution supports four languages to help tourists from different backgrounds. SiteKiosk Online handles large data and media files smoothly across multiple sites.
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Fullsteam used LogMeIn Rescue to unify remote support across its subsidiaries. Before Rescue, each business unit used different tools, causing... confusion and inefficiency. Rescue let Fullsteam manage support for all brands from one platform. The brandable Calling Card feature kept each subsidiary's identity. Support teams now handle both internal IT and customer-facing issues on Windows and macOS. Fullsteam reduced tool sprawl, cut costs, and improved training. Session analytics and reporting help fix problems faster. Clients see a more professional support experience.
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Vistar Media helped a major technology company promote its small business and consumer product lines. The campaign used digital out-of-home... (DOOH) ads and omnichannel retargeting. Exposure to DOOH drove a 54% lift in awareness, 19% lift in consideration, and 27% lift in purchase intent. Click-through rates were 5 times higher than audio and 2 times higher than online video. Video completion rates increased by 8% compared to online video.
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Taurus Technologies, Inc. uses Visix for digital signage, wayfinding, and room scheduling. The company values strong service and relies on... Visix as a trusted partner. Their team enjoys working with Visix to deliver solutions to clients. Visix helps Taurus Technologies provide superior service to their customers. The partnership supports audience engagement and communication goals.
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Taurus Technologies, Inc. uses Visix for digital signage, wayfinding, and room scheduling. The company values strong service and relies on... Visix as a trusted partner. Their team enjoys working with Visix to deliver solutions to clients. Visix helps Taurus Technologies provide superior service to their customers. The partnership supports audience engagement and communication goals.
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Digitate used Samplify to survey IT professionals about AI in network management. The team needed fast, cost-effective research for a... content marketing campaign. Samplify let them target IT pros and segment by role. Over 500 responses powered an eBook with key insights. 60% of IT workers would delay fixing an outage to finish a movie. The results shaped Digitate’s marketing and sales strategy.
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Blis used GWI to access deep consumer insights for new market expansion. Before GWI, Blis struggled to understand the motivations... behind consumer behaviors in different regions. GWI provided reliable, declarative data that helped Blis connect the 'why' to the 'where' in their location data. This enabled Blis to offer clients richer audience profiling and validate campaign briefs. As a result, Blis improved client relationships and unlocked new business opportunities in untapped markets.
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New Relic helped Opt Fit monitor over 1,700 edge devices and AWS services for their AI camera monitoring service. Before, incident detection... took up to 12 hours and root cause analysis up to 1 hour. With New Relic, detection dropped to under 5 minutes and analysis to under 10 minutes. Monthly error alerts fell from 200,000 to 300. This improved service quality and reduced costs for Opt Fit’s gym and care facility customers.
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Temporal used Amplitude to connect web and product data. They tracked the full user journey. This helped them convert more... first-time users. The company increased sign-ups by focusing on product-led growth. Amplitude gave them clear insights to improve onboarding. Temporal made better decisions with data from Amplitude.
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Catchpoint helps Teridion show performance gains for their KumoX service. Teridion uses Catchpoint to compare site speed with and without... their optimization. The platform provides real-time analytics by geography and network. Teridion integrates Catchpoint into their sales and operations for unbiased validation. In Japan, Catchpoint proved Teridion delivered 10x faster data center speeds and 2x faster end user speeds. This builds trust and helps Teridion close deals faster.
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Booksy used Bynder's digital asset management to empower its marketing teams. Before Bynder, Booksy struggled with brand consistency and content... governance across regions. Bynder gave teams a single source for marketing materials, making it easy to find and use the latest, brand-approved content. Regional marketers now deliver tailored content to millions of beauty professionals worldwide. Booksy continues to expand its use of Bynder to automate asset creation and support global growth.
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FoodGenius Labs used CHILI GraFx to automate marketing for restaurants. Their platform now lets users create menus, social posts, and... offers with just a few clicks. The integration combines backend API automation with a frontend editor, making asset creation fast and easy. Restaurant chains can now generate and customize marketing materials for each location, saving time and keeping brand consistency. Local teams feel more control, while central management ensures templates stay on brand.
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Cloudinary helped Simpleview manage 2. 5 billion images and videos daily for tourism websites. Simpleview embedded Cloudinary into its CMS...and DAM, letting destination marketing teams edit and optimize images without technical skills. This led to a 98% customer retention rate and supported over 1,300 clients. Cloudinary’s automation and AI features made image handling fast and easy, even during traffic spikes. Simpleview’s customers now enjoy seamless, high-speed visual experiences.
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Cloudinary helped Simpleview manage 2. 5 billion images and videos daily for tourism websites. Simpleview embedded Cloudinary into its CMS...and DAM, letting destination marketing teams edit and optimize images without technical skills. This led to a 98% customer retention rate and supported over 1,300 clients. Cloudinary’s automation and AI features made image handling fast and easy, even during traffic spikes. Simpleview’s customers now enjoy seamless, high-speed visual experiences.
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AiRISTA uses Texas Instruments microcontrollers in its A1 Bluetooth Low Energy tags. These tags power solutions for asset tracking, staff... safety, and inventory monitoring. The TI MCU enables long battery life, low cost, and submeter accuracy. AiRISTA integrates TI’s technology with its Unified Vision Solution software. This partnership helps AiRISTA deliver reliable real-time location services for many industries.
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Buzzer used Storydoc to improve their investment pitch decks. Before, they could not track how investors interacted with their slides.... With Storydoc, they gained analytics to see where readers dropped off. They used this data to change slide order and content. Reading completion rates rose from just over 40% to almost 100%. Their CTA conversion rate reached 4%. Buzzer now tests and updates decks based on real insights.
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Uploadcare helped Zephyr cut support tickets by up to 75%. Zephyr, a cloud-based CMS for web design agencies, needed fast,... automated image handling. Uploadcare automated image optimization and responsive delivery. This made websites load twice as fast and reduced image-related support issues. Agencies using Zephyr now spend less time on troubleshooting and more on their clients.
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Freelo helped Simplia. cz manage large e-commerce projects more efficiently. The team improved task tracking and included clients and external...agencies in project communication. Before Freelo, they used Basecamp and Google Drive but found Freelo's features and Czech language support better. Workflow and task control improved, with fewer missed priorities. Project phases, goals, and schedules became easier to manage, helping Simplia.cz deliver projects on time.
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MID GmbH uses Stackfield to manage global project teams and streamline product launch communications. The Kanban board is central to... their workflow, helping teams in six time zones stay organized. Stackfield enables fast, location-independent collaboration and saves the company tens of thousands of euros each month in time. Features like easy screenshot sharing and file uploads boost team efficiency. Developers also track work hours for precise effort analysis.
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Whereby used Framer to give their marketing team more control over website updates. Before, engineers had to handle ad-hoc requests,... slowing down product work and causing inconsistent messaging. With Framer, the marketing team could update content directly, speeding up changes and reducing the need for developer help. After migrating, Whereby saw improved SEO rankings and faster workflows. The team also managed new pages, like pricing comparisons, without technical support.
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ElevateActual uses TaskRay to manage internal deliverables and drive Salesforce adoption for clients. The consulting team supports customers in highly... regulated industries, like aviation, where onboarding is critical. TaskRay's drag-and-drop features and granular checklists help both technical and non-technical users. ElevateActual has grown project sizes from 3- or 4-digit to 5, 6, or 7-digit engagements. TaskRay also boosts customer retention and business growth.
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ProofHub helped WeUno, a digital product studio, save over 10 hours each week on project management. Before ProofHub, WeUno struggled... with missed deadlines and unclear responsibilities. With ProofHub, 75% of projects are now delivered ahead of time. The team saw up to a 50% boost in productivity. Centralized task tracking and real-time reporting improved client communication and reduced confusion.
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BigTime helped Ardalyst speed up their invoicing process. The team can now generate and send up to 20 invoices in... a single day. BigTime's DCAA compliance features make audit preparation easy. The software integrates with QuickBooks Desktop for smooth accounting. Ardalyst values the flexibility in invoice formatting for government contracts.
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ClickUp helped Pontica Solutions save over 2,000 hours last year by automating 25+ business processes. The company used 60,000 automations... annually to streamline project management and workforce operations. ClickUp enabled real-time project visibility for clients and improved internal communication. Employees now spend more time on creative work and less on repetitive tasks. Pontica Solutions built custom workflows and dashboards to boost productivity and client satisfaction.
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FastField helped Diebold Nixdorf cut development time by over six weeks. The company replaced manual, error-prone data collection with real-time... digital forms. FastField now supports thousands of field technicians in 60+ countries. Diebold Nixdorf saw fewer data errors, faster project adaptation, and major cost savings. Real-time data access improved compliance and decision-making. Custom forms and integration streamlined global operations.
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Scalenut's GEO Suite helped Genesys boost AI visibility by 1,228%. Genesys used automated content tools to create and optimize technical... articles for both SEO and generative AI. Their organic traffic grew 3.1x, and they ranked 36,232 keywords in the top 10. GEO Watchtower tracked brand mentions and AI citations, confirming Genesys as a trusted source. Automation and prompt coverage future-proofed their content for AI-driven search.
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Ryte helped Personio, a leading HR software provider, boost their content performance. The marketing team used Ryte's search engine optimization... tools to monitor keywords and optimize content. In one year, Personio increased organic impressions by 55% and organic clicks by 51%. Ryte enabled Personio to win hundreds of #1 search positions and featured snippets. The platform streamlined workflows and improved keyword analysis for the content team.
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Keylime Toolbox helps HighGear track SEO query data lost due to 'not provided'. The platform lets HighGear segment queries and... analyze SEO data. This helps them separate ranking changes from seasonality. HighGear can now measure SEO performance and understand Google organic visitors. The tools and education from Keylime Toolbox support better SEO decisions.
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Frase used AppSumo to launch a 28-day campaign, adding over 8,000 new customers and generating nearly $800,000 in revenue. The team simplified... onboarding and product features to reduce friction for new users. Website traffic grew by 500% and monthly active users jumped from 840 to 13,579. Frase collected over 300 public reviews and built a Facebook group with 2,459 members. Fast customer support and community engagement drove high activation and retention rates.
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Kulea’s BDaaS lead generation service helped Landstack, a UK SaaS platform, reach more land and property developers. Landstack needed to... book meetings with new prospects after exhausting their existing database. Kulea created a targeted digital marketing campaign with custom messaging. The campaign quickly generated strong interest and meetings, exceeding Landstack’s expectations. Landstack’s Head of Business Development praised the speed and impact of the results.
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Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
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Microsoft's Product Marketing team used Opal to fix their content intake process. They replaced scattered spreadsheets and emails with Opal... Stamps and a central calendar. Content production time dropped from 3 weeks to 5 days. Approval time was cut by 50%. The team now saves 50 hours each month and can launch 60-piece content blitzes in 48 hours. Opal made planning and sharing content much faster and easier.
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Intelex helped Thales manage HSE and ESG data across 280+ global sites. Thales used Intelex to automate data collection and... KPI tracking, replacing manual processes. The platform enabled Thales to handle 215,000 data points annually, improving reporting precision and efficiency. Customizable features allowed Thales to meet regional regulatory needs and boost worker engagement. API integration supported BI dashboards for better performance visibility. Thales saw improved training adoption and a stronger safety culture.
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Dacast helped Cast, a Lisbon-based IT company, move healthcare events online during the COVID-19 pandemic. Cast used Dacast’s integration with... Zoom to stream clinical meetings and conferences for hospitals and clinics. The platform enabled high-quality video, analytics, and reliable support, even for urgent weekend events. Cast hosted five virtual events so far, helping healthcare professionals access vital information. Virtual and hybrid events are now a core part of Cast’s services for the medical sector.
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Biteable helped AcornReply, a SaaS support tool for small teams, create 21 marketing and demo videos without hiring a video editor. Using Biteable's templates,... branding, and instant ads, AcornReply produced polished videos quickly. The videos reached 1,498 viewers and led to an 18% increase in signups. One person managed the entire video process, saving time and money. Video creation became a routine part of AcornReply's marketing strategy.
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Dell used uStudio’s secure podcasting platform to replace email for critical internal communications. Before, only 10-20% of messages were read... by their 1,500+ technical sellers. After one year, Dell achieved over 80% employee adoption of private podcasts. The platform’s analytics, mobile access, and push notifications helped drive engagement. Dell now delivers key content efficiently and tracks exactly how much is consumed.
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Loom helped LaunchDarkly avoid 523 meetings in 90 days. Product managers use Loom to share quick, targeted video updates. This... makes it easier to keep remote teams aligned and projects on track. Loom’s simple sharing and feedback tools speed up decisions. Over 442 Loom videos were reused for knowledge sharing. Productivity and collaboration improved across business functions.
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Betty Blocks helped Edge Technologies replace seven separate software systems with one unified platform. A single employee built a custom... CRM and product management system in just two months. The new solution increased productivity by 20% and reduced reliance on external vendors. Edge Technologies now manages all business processes in one scalable, in-house system. The company can build new applications up to eight times faster than before.
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Notix helped Applabz boost user engagement with a new in-app push notification strategy. Applabz used Notix’s SDK to send targeted... push messages across four apps. The solution reached over 3.7 million users and included 82 push campaigns. Push notifications promoted new features and encouraged users to return, increasing retention and ad revenue. Applabz used both API and self-serve platform controls for flexibility.
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