Case Studies for Information Technology and Services | Real Results & ROI 2026

Stackline used Maxio to cut its revenue close process from two weeks to just two days. Before Maxio, the finance... team struggled with manual ARR reporting and slow month-end closes. Integrating Maxio with NetSuite and Salesforce automated subscription billing and financial data flow. The team maintained headcount while supporting rapid company growth. Now, Stackline gets real-time financial insights and spends more time on analytics, not manual work.
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Plausible Analytics used Paddle to automate tax compliance and billing. This let their small SaaS team focus on marketing and... product development. Paddle handled invoicing, VAT, and payments, removing operational burdens. With Paddle, Plausible Analytics grew to 8,000 customers and $1 million in annual recurring revenue. The team now uses new data insights from Paddle’s ProfitWell integration to improve their business.
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Younium helped Sensorfact streamline its subscription management. Sensorfact replaced manual billing and contract work with automated processes. The company reduced... friction between finance and revenue teams. Order creation and adjustments are now faster. Sensorfact built a scalable foundation for growth. Teams spend less time on manual tasks and more on valuable work.
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NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
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NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
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NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
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Databricks used Emburse to manage global expenses. They cut manual work by 70%. International reimbursement time dropped from 27 days... to 4.5 days. Databricks saved $1.2 million on guest meals in the US by fixing meal limits. Real-time analytics gave finance teams better visibility. Employees and finance teams now have a smoother expense process.
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Databricks used Emburse to manage global expenses. They cut manual work by 70%. International reimbursement time dropped from 27 days... to 4.5 days. Databricks saved $1.2 million on guest meals in the US by fixing meal limits. Real-time analytics gave finance teams better visibility. Employees and finance teams now have a smoother expense process.
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Databricks used Emburse to manage global expenses. They cut manual work by 70%. International reimbursement time dropped from 27 days... to 4.5 days. Databricks saved $1.2 million on guest meals in the US by fixing meal limits. Real-time analytics gave finance teams better visibility. Employees and finance teams now have a smoother expense process.
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Databricks used Emburse to manage global expenses. They cut manual work by 70%. International reimbursement time dropped from 27 days... to 4.5 days. Databricks saved $1.2 million on guest meals in the US by fixing meal limits. Real-time analytics gave finance teams better visibility. Employees and finance teams now have a smoother expense process.
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Databricks used Emburse to manage global expenses. They cut manual work by 70%. International reimbursement time dropped from 27 days... to 4.5 days. Databricks saved $1.2 million on guest meals in the US by fixing meal limits. Real-time analytics gave finance teams better visibility. Employees and finance teams now have a smoother expense process.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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OptiSurface Designer needed a flexible licensing system for its 3D agricultural earthworks software. The team chose SoftwareKey System for its... low cost, easy setup, and strong support. They implemented a credit-based, consumption pricing model using Instant SOLO Server. This model helped them reach more customers and dealers, offering pay-as-you-go access. Farmers saved hundreds of dollars per acre, and the company optimized over 350,000 acres worldwide.
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Cargas Systems used BlueSnap to automate accounts receivable and payments. Their old system caused duplicate invoices and required manual work.... BlueSnap integrated easily with Sage Intacct and was set up in one day. Automated payment reminders and clear email communication improved collections. The team now customizes payment options and shares notes in one place. Managers gained time to focus on higher-level tasks.
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IBM used AskSustainability, powered by AI, to unify sustainability data. The tool cut response times from days to seconds. It... brought together 50 data sources into one chat experience. In four months, it supported $50 million in sales pipeline. IBM teams now answer client questions faster and focus on high-value work. The solution improved productivity and sales support across the company.
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Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
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FlippingBook helped a leading privacy management company in Atlanta speed up the creation of sales proposals. The company used FlippingBook... to turn plain PDFs into interactive, branded flipbooks in seconds. Sales reps could send personalized, engaging proposals to high-stakes accounts quickly. The process saved time, improved client engagement, and got strong positive feedback from the sales team. The company reported a 13,000% ROI from using FlippingBook for account-based marketing.
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Heretto helped BlackBerry cut content turnaround time by 40%. Publishing a full multi-guide, multi-language release dropped from 8 hours to... just 5 minutes. The technical writing team gained full control over authoring, site management, and deployment. Heretto's DITA-native platform replaced a complex, multi-vendor setup. BlackBerry now uses AI tools with Heretto for faster content creation and localization. Over a third of BlackBerry's web traffic is driven by documentation powered by Heretto.
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Sanity helped DataStax cut release cycles from 7-10 days to just 72 hours. The platform automated translation and content localization,... letting DataStax serve a global audience with less engineering effort. Content creators now update and translate pages quickly, using analytics to guide decisions. Sanity’s structured content and integrations made site migration and documentation updates simple. DataStax now delivers more personalized digital experiences at scale.
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Docmosis helped IST, the largest IT solutions provider for schools in Scandinavia, automate education documents. IST's developers quickly implemented Docmosis,... speeding up project delivery. The solution enabled fast, efficient, and user-friendly reporting for their education clients. IST improved customer value by streamlining document creation and reporting processes.
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NetDocuments PatternBuilder MAX helped Info-Tech Research Group show how AI speeds up legal drafting. Law firms used PatternBuilder MAX to... get quick wins. The tool made complex document work much faster. Info-Tech found strong ROI with this AI solution. The case highlights how legal teams can work smarter with document management.
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Scalenut's GEO Suite helped Genesys boost AI visibility by 1,228%. Genesys used automated content tools to create and optimize technical... articles for both SEO and generative AI. Their organic traffic grew 3.1x, and they ranked 36,232 keywords in the top 10. GEO Watchtower tracked brand mentions and AI citations, confirming Genesys as a trusted source. Automation and prompt coverage future-proofed their content for AI-driven search.
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Arcadia used Prismic to improve their website and keep their brand story clear. They needed to reach two different audiences... with separate products. Prismic's slices helped them keep branding consistent across all pages. The platform let them make changes quickly and add new tools as needed. Arcadia now updates their site often and keeps their message strong for every visitor.
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Templafy helped EG, a leading IT consulting firm, centralize their document templates and slide decks. Employees now access pre-made, on-brand... slides easily, saving time and reducing outdated materials. The marketing team spends less time helping staff find content. Brand consistency improved across all 25 offices. EG's communications now have a unified look and feel.
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SPS Commerce used Pantheon's Next. js platform to consolidate web operations after acquiring SupplyPike. The team migrated SupplierWiki from Netlify...to Pantheon in just 8 days. They unified WordPress and Next.js sites under one dashboard, streamlining support and billing. Dev, Test, and Live environments improved deployment safety for both engineers and content managers. The result was a standardized workflow and reduced operational complexity for SPS Commerce's web presence.
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Brightspot helped a leading software technology company transform its digital marketing. The company struggled with fragmented content and slow updates.... Brightspot recommended a modular CMS and AI-powered personalization. The new system let the marketing team update content quickly and target different user groups. The company now delivers fresh, relevant stories that reflect its innovation and culture.
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Prairie Robotics used Cosmic to manage their content as they grew from a startup to an industry leader. They needed a... CMS that was fast, easy to update, and could deliver rich content. Cosmic allowed them to embed videos and related content, and publish case studies and blogs without developer help. After switching to Cosmic, they saw a big increase in website downloads and no issues with higher traffic. The platform scaled with their business as they expanded to serve over 40 cities in North America.
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QualAI used MemberSpace to launch an AI-based research tool for data analysis. The founder faced challenges with limited marketing and... startup capital, relying on word-of-mouth and referrals. QualAI helps researchers and businesses interpret data sets more reliably and efficiently, reducing bias. The tool gained recognition through conference invitations and media features. MemberSpace enabled easy sign-up and content access for users.
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LILT delivered expert linguistic training and evaluation data in 31 languages for a leading frontier lab. The customer needed deep,... rigorous data to improve their large language model. LILT's native linguists created domain-aware prompts, probed for model weaknesses, and graded errors using the MQM framework. The project achieved a 10–30% measurable model improvement, 97% acceptance rate, and 100% on-time delivery. This enabled consistent, high-quality multilingual model evaluation and adaptation.
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IBM used AskSustainability, powered by AI, to unify sustainability data. The tool cut response times from days to seconds. It... brought together 50 data sources into one chat experience. In four months, it supported $50 million in sales pipeline. IBM teams now answer client questions faster and focus on high-value work. The solution improved productivity and sales support across the company.
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IBM used AskSustainability, powered by AI, to unify sustainability data. The tool cut response times from days to seconds. It... brought together 50 data sources into one chat experience. In four months, it supported $50 million in sales pipeline. IBM teams now answer client questions faster and focus on high-value work. The solution improved productivity and sales support across the company.
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CleverMaps helped CleverFarm boost sales efficiency and cut costs. CleverFarm used location insights and CRM data to plan sales trips... and target marketing. The platform gave a clear view of market coverage and potential clients. Sales reps could pick the right product for each farm. Marketing campaigns became more targeted and timely. The solution saved time and improved sales results.
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InetSoft's Style Intelligence helped DiD Integration, Inc. deliver dashboards and reports for AgKnowledge, a SaaS platform for agribusiness. DiD used... reusable data models to save time and serve diverse client needs. The solution enabled custom dashboards, automated reporting, and flexible data transformation. Clients benefited from easier access to real-time production data and personalized reports. DiD developers built reports faster and made data more useful for their clients.
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Similarweb used Infogram’s API to power a real-time Black Friday campaign. They needed live data visualizations but had limited time... and resources. Infogram’s API let them quickly embed live-updating charts with minimal developer effort. The campaign drove more trial sign-ups, increased customer meetings, and boosted social media engagement. Real-time data visualization was key to making the campaign one of their most successful in 2024.
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Jitterbit helped ForgeRock automate revenue recognition for ASC 606 compliance. Before Jitterbit, ForgeRock struggled with manual data pulls and complex... workflows. Jitterbit's API integrations connected Intacct, Salesforce, and RevSym, eliminating manual intervention. This allowed ForgeRock to restate historical data and meet strict deadlines. The platform reduced resource needs and simplified compliance reporting.
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Baremetrics helped Grokability recover over $150,000 in failed payments in three years. The founder, Alison Gianotto, used Baremetrics to quickly... see business metrics and save time. Grokability added Baremetrics' dunning feature to automate payment recovery. The team now tracks SaaS metrics, churn, and benchmarks with Baremetrics. This lets them make better decisions and grow their business.
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ThoughtSpot helped Snowflake reach 99% of its IT commit goals. The IT team reduced backlog by 20% and doubled the... speed of proof of concept compared to traditional software evaluation. 350 employees across IT, security, data, and sales gained self-service analytics. The team now spends 70% of its time on high-value IT projects, up 20% from before. Real-time, unified analytics improved collaboration and decision-making across global teams.
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Flexmonster was integrated into ProConcept's ERP systems to replace their legacy DevExpress pivot table. ProConcept needed a web-based reporting component... with advanced pivot table features. Flexmonster enabled users to analyze financial budgets, costs, sales, and turnover rates. Key features included layout save & restore, Excel export, and customizable fields. The solution improved ProConcept's web-based BI module and reporting capabilities.
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Sisense helped Cropin embed analytics into its AgTech platform, reducing report turnaround from weeks to near-instant for self-service users. Cropin replaced manual,... request-driven reporting with scalable, automated analytics. Customers now build their own reports, cutting reliance on internal teams. Multi-tenancy and automated onboarding support global scale without extra headcount. Cropin delivers secure, tailored insights to millions of users across 100+ countries.
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Sisense helped Cropin embed analytics into its AgTech platform, reducing report turnaround from weeks to near-instant for self-service users. Cropin replaced manual,... request-driven reporting with scalable, automated analytics. Customers now build their own reports, cutting reliance on internal teams. Multi-tenancy and automated onboarding support global scale without extra headcount. Cropin delivers secure, tailored insights to millions of users across 100+ countries.
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Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
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Day5 Analytics used KNIME to automate and centralize over 500 financial processes for a global facility management client. Manual Excel tasks... were replaced with KNIME workflows, saving each account team nearly 5 weeks per year. The solution standardized cost accruals, improved audit transparency, and enabled workload scheduling for over 600 monthly processes. Staff stress dropped as routine tasks were spread out, and junior analysts could now run models independently. KNIME’s no-code interface let finance teams build automation tools without IT help.
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Qlik Cloud helped Altum cut reporting time by 60% and reduce costs by 40%. Altum used Qlik to centralize fragmented... biomedical research data. This let nonprofits manage over 200 grants at scale and make faster funding decisions. Non-technical users now access data instantly with self-service tools. Altum passes cost savings directly to fund more life-saving research.
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Qlik Cloud helped Altum cut reporting time by 60% and reduce costs by 40%. Altum used Qlik to centralize fragmented... biomedical research data. This let nonprofits manage over 200 grants at scale and make faster funding decisions. Non-technical users now access data instantly with self-service tools. Altum passes cost savings directly to fund more life-saving research.
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IBM used AskSustainability, powered by AI, to unify sustainability data. The tool cut response times from days to seconds. It... brought together 50 data sources into one chat experience. In four months, it supported $50 million in sales pipeline. IBM teams now answer client questions faster and focus on high-value work. The solution improved productivity and sales support across the company.
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AlphaSense helps Tech Mahindra's Market & Competitive Insights team cut search time and find insights faster. The team uses AlphaSense... to track market trends and competitor activity in one dashboard. This lets them support more RFPs and respond to customer needs quickly. AlphaSense also helps them spot new business opportunities and save money. The tool gives access to broker research and smart keyword searches for better results.
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OWOX Reports Extension for Google Sheets helped WorkSimpli save over 10 hours each week. The SaaS company moved from dashboards... to spreadsheets for flexible, on-demand reporting. Teams across data science, marketing, finance, and operations now access and customize reports easily. This shift reduced manual work and improved decision speed. Even non-technical users can now interact with data directly, boosting efficiency and collaboration.
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Prelaunch. com helped Nakatomi test and validate the Prologue by NIDA product. Nakatomi used Prelaunch’s virtual focus groups to identify...and qualify leads. About 33.4% of interested people subscribed for more info, and 51.7% of those made a $1 reservation. 98.1% of reservations took the qualifying survey, and 86.5% of those qualified for product testing. This process gave Nakatomi a highly engaged group for feedback. The approach was cost-effective and improved the quality of insights for product development.
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CB Insights helps Zebra Technologies quickly evaluate hundreds of emerging tech companies each year. Zebra uses CB Insights’ predictive intelligence... to save about 20% of research time. The platform’s market maps and AI-powered tools help Zebra narrow large lists to a focused shortlist. This leads to faster, higher-confidence investment decisions. Zebra also uses CB Insights’ research to advise major enterprise customers on technology trends.
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BitSight used Trendemon to boost conversions from their blog. Eric, the senior digital marketing manager, faced low engagement and static... content. He used Trendemon’s dynamic content promotion and machine learning to target visitors and promote gated assets. This led to a 54% increase in ICP conversions, a 37% rise in overall blog conversions, and a 28% jump in engagement rate. Eric also saved hours each week by automating content promotion and analytics.
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TargetNXT helped a payment gateway software startup in Texas grow revenue by 50-70%. The company struggled to reach small business... decision-makers and lacked accurate contact data. TargetNXT provided a custom email list of small business owners, CTOs, and CFOs, plus expert guidance. The company quickly saw better campaign engagement and more conversions. Within months, most small companies using payment gateways in the USA adopted their product.
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Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
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Microsoft's Product Marketing team used Opal to fix their content intake process. They replaced scattered spreadsheets and emails with Opal... Stamps and a central calendar. Content production time dropped from 3 weeks to 5 days. Approval time was cut by 50%. The team now saves 50 hours each month and can launch 60-piece content blitzes in 48 hours. Opal made planning and sharing content much faster and easier.
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Automox uses Infodesk to monitor security threats and send alerts. The product marketing team set a new SLA benchmark with... Infodesk. They use advanced filtering and integrations to automate insights. Access to critical alerts is now easier for all stakeholders. Internal engagement and customer service improved. Automox values Infodesk’s quick collaboration and platform capabilities.
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IBM used AskSustainability, powered by AI, to unify sustainability data. The tool cut response times from days to seconds. It... brought together 50 data sources into one chat experience. In four months, it supported $50 million in sales pipeline. IBM teams now answer client questions faster and focus on high-value work. The solution improved productivity and sales support across the company.
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SAS used Klue and Highspot to give sales teams fast, actionable competitive insights and battlecards. The Competitive Insights team supported... over 2,000 sellers worldwide. Klue Intel Digest engagement rose by 200%, with 2,500 interactions in August 2023. Sales and marketing user adoption increased by 75% since August 2022. SAS doubled their competitive enablement utilization rate to over 60%.
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Wunderkind used Crayon to power competitive intelligence within Glean. Seller adoption of competitive insights increased, with 143 unique users and... 700+ battlecard views. Competitive win rates improved by 7 percentage points, rising from 52% to 59% in the second half of the year. Crayon enabled real-time, accurate insights for sellers, helping them respond quickly to competitor moves. The integration made competitive intelligence accessible across teams, driving stronger sales performance.
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Thought Industries helped MongoDB serve over 1 million learners with a scalable learning platform. MongoDB unified internal and external education... using multi-tenant delivery and custom dashboards. The platform supported diverse audiences, including customers, developers, partners, and internal teams. MongoDB used Thought Industries’ Helium architecture to create tailored learning experiences. The solution replaced their old system and improved training for all users.
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HowNow helped Trainline build a strong learning culture from scratch. The team used small experiments and targeted communication to boost... engagement. They cut compliance training time by 50% with in-house content. Learning days and manager development programs increased platform use. Engagement scores rose every year in company surveys. Employees now have better tools for growth and career progression.
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Docebo helped Visma transform its customer and partner learning. Visma faced challenges with scalability, limited reach, and lack of reporting.... The new unified platform enabled deep API integration and proactive learning delivery. Visma saw a 29% increase in engagement and delivered 13,526 hours of learning in one month. Customer and partner feedback improved to a 4.6/5 rating, making learning a key competitive advantage.
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Tax Systems used Continu to scale customer training across 65+ firms and international markets. They achieved a 78% completion rate... with over 1,240 external learners. The team launched in ten weeks without adding headcount. Continu enabled structured onboarding, custom reporting, and branded training portals. Training became a revenue driver and improved customer retention.
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QSR Automations used DigitalChalk LMS to replace a five-day, in-person training program. Employees now access training online, saving time and... cutting travel costs. The new system improved knowledge retention and reduced helpdesk calls. Staff can revisit training materials anytime. Personalized video links make learning easier. DigitalChalk’s support team responds quickly to questions.
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LifterLMS helped CauseLabs build an online vocational training platform for Toolkit iSkills in Kenya. The platform empowered over 1,000 students,... many from impoverished backgrounds, to access free trade skills courses. LifterLMS was chosen for its flexibility and ease of use, supporting unique nonprofit needs. Courses covered seven skilled trade categories and enabled youth to pursue sustainable employment. The solution removed barriers of distance and cost for students seeking job skills.
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TTEC used Kahoot! to make employee training more interactive and engaging. They replaced traditional instructor-led sessions with hands-on, learner-focused activities.... Kahoot! helped TTEC identify knowledge gaps and reinforce key messages. Training completion and satisfaction rates improved. For one healthcare client, TTEC saw a 53% higher NPS, 36.7% lower attrition, and 10.5% higher trainer NPS during training.
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JLMS Cloud helped Westcon-Comstor improve training management. The old system lacked self-service and custom features. JLMS Cloud enabled global self-service... access, custom reporting, and easy event booking. Westcon-Comstor saw more learners, higher event attendance, and better training revenues. Admin work dropped due to automation. The platform boosted awareness of their training and services.
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BeaconLive partnered with an enterprise reseller to fill gaps in their virtual event offerings. The reseller used BeaconLive’s white-label platform... to deliver webinars, virtual events, and continuing education services. This partnership enabled the reseller to serve 1,500 enterprise customers, with a potential $50 million revenue gain by converting one-third of their client base. The reseller expanded their product portfolio, captured revenue from competitors, and grew their business without adding staff. BeaconLive provided end-to-end support, seamless integration, and compliance with privacy regulations.
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Qlik used Intellum to unify learning for customers, partners, and employees after acquiring Talend. Completion rates jumped from 8% to... 23%. Monthly active user engagement rose from 15% to 45%. Partner certifications tripled year-over-year. Qlik embedded learning into its products, reducing support tickets and improving user experience. The Intellum platform helped Qlik drive product adoption, reduce churn, and boost recurring revenue.
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Thinkific Plus helped Flashpoint educate over 3,000 users on their platform. Flashpoint moved from in-person and webinar training to scalable... online courses. The new system reduced resource needs and improved onboarding. Users now access self-paced, multimedia content tailored to their roles. Flashpoint saw higher product adoption and better customer engagement. Analytics and feedback drive ongoing improvements in their customer education program.
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Booksy used Bynder's digital asset management to empower its marketing teams. Before Bynder, Booksy struggled with brand consistency and content... governance across regions. Bynder gave teams a single source for marketing materials, making it easy to find and use the latest, brand-approved content. Regional marketers now deliver tailored content to millions of beauty professionals worldwide. Booksy continues to expand its use of Bynder to automate asset creation and support global growth.
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BitSight used Trendemon to boost conversions from their blog. Eric, the senior digital marketing manager, faced low engagement and static... content. He used Trendemon’s dynamic content promotion and machine learning to target visitors and promote gated assets. This led to a 54% increase in ICP conversions, a 37% rise in overall blog conversions, and a 28% jump in engagement rate. Eric also saved hours each week by automating content promotion and analytics.
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ICRON used Readpeak to run a one-month native advertising campaign in Germany. The campaign generated over 800 high-quality B2B clicks... at an average CPC of €1.20. By testing 22 creative variations and using dynamic UTM tracking, ICRON identified that ads with real people had an 80% higher click-through rate. The campaign reached nine high-value target companies and showed that English landing pages led to higher engagement. ICRON plans to use these insights to further optimize future B2B campaigns.
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Pitney Bowes used Ion Interactive LLC to create an interactive 25-page eBook for shippers. The goal was to simplify complex... shipping information and boost engagement. The eBook included quizzes and interactive chapters, making it easy for users to find answers. Weekly reports from the platform helped Pitney Bowes track which content worked best. The interactive guide became a key resource for their 500+ person sales team and customers, driving high engagement rates.
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ASUG used Bitly Assist to track podcast engagement across platforms like Buzzsprout, Apple Podcasts, and Spotify. Before Bitly, ASUG struggled... to measure which channels drove results. With Bitly, they created tagged short links and built custom dashboards for weekly and monthly reporting. Bitly Assist’s AI chat streamlined reporting, saving time and surfacing new insights. ASUG now makes data-driven decisions on content and channel strategy, improving member engagement and reporting efficiency.
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Oodrive used Limber to boost their content marketing. They wanted to increase blog traffic and social engagement after several acquisitions.... Limber helped them plan content distribution and engage employees in sharing posts. Oodrive saw a 226% increase in blog traffic and a 37% rise in social engagement. Employees doubled their commitment on LinkedIn. The company plans to expand Limber use for more insights and automated newsletters.
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StoryChief helped Soapbox improve their marketing efficiency. Soapbox saw a 60% increase in SEO and readability scores. Data visualization tools... made it easy to show ROI to management. The platform streamlined content distribution and social media management. Soapbox doubled the speed of data visualization. They kept a consistent and engaging presence on social media.
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ContaAzul used Taboola to boost qualified lead generation. They faced challenges balancing traffic volume with lead quality. After using Taboola,... traffic grew by 10% per month. Leads increased by 15% on average. 80% of Taboola visits were from new users, 40% higher than other channels. Taboola’s targeting helped ContaAzul reach more entrepreneurs and optimize their campaigns.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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Quark Docurated helped a global technology provider centralize over 1,500 sales and marketing documents. The platform fully integrated with Salesforce,... making it easy for teams to find and share content. Sales and marketing teams now access documents from one place, improving efficiency. Content intelligence features give insights into usage and ROI. The company can now make better content decisions and investments.
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NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
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GDIT used Avaya's contact center solutions to handle 40,000 Medicare calls daily with 200 agents. They faced high call volumes... and needed to reduce customer service rep interventions. Avaya's technology helped cut CSR-assisted calls from 10,000 to 6,000-7,000 per day. IVR handle rates jumped from 43% to 87%. GDIT improved efficiency, reduced agent burnout, and saved costs in healthcare communications.
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GDIT used Avaya's contact center solutions to handle 40,000 Medicare calls daily with 200 agents. They faced high call volumes... and needed to reduce customer service rep interventions. Avaya's technology helped cut CSR-assisted calls from 10,000 to 6,000-7,000 per day. IVR handle rates jumped from 43% to 87%. GDIT improved efficiency, reduced agent burnout, and saved costs in healthcare communications.
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GDIT used Avaya's contact center solutions to handle 40,000 Medicare calls daily with 200 agents. They faced high call volumes... and needed to reduce customer service rep interventions. Avaya's technology helped cut CSR-assisted calls from 10,000 to 6,000-7,000 per day. IVR handle rates jumped from 43% to 87%. GDIT improved efficiency, reduced agent burnout, and saved costs in healthcare communications.
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Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
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Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
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Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
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Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
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Nixxis Contact Suite helped Comearth improve reliability and modernize its customer relationship management. The solution enabled better agent blending and... fast adoption across the company. Comearth benefited from 24/7 support and global reporting features. The robust platform allowed Comearth to expand to more channels and maintain high service quality. Value for money supported ongoing growth and investment.
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Heretto helped BlackBerry cut content turnaround time by 40%. Publishing a full multi-guide, multi-language release dropped from 8 hours to... just 5 minutes. The technical writing team gained full control over authoring, site management, and deployment. Heretto's DITA-native platform replaced a complex, multi-vendor setup. BlackBerry now uses AI tools with Heretto for faster content creation and localization. Over a third of BlackBerry's web traffic is driven by documentation powered by Heretto.
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Clay used Notion Custom Agents to automate over 80 workflows in just one week. They centralized meeting notes, incident response,... and daily briefings, connecting Notion with Slack and Google Drive. Custom Agents now route work, categorize meeting transcripts, and push daily updates to leaders. This shift reduced manual effort and improved access to critical information. Clay's team saves hours each week and operates with less overhead as a result.
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eAgronom used Kipwise to improve customer support for farmers. The team built a centralized knowledge base so staff could quickly... answer questions. This helped keep response times under 10 minutes. Customers valued the human touch and personal service. As a result, 50 customers invested €500k in eAgronom. The knowledge base helped the team grow without losing quality.
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Tettra helped Fortnox fix their slow, hard-to-search knowledge base. Agents now find and edit information quickly. Tettra’s search is fast... and accurate. The platform keeps all new and relevant info in one place. Fortnox’s support team is more efficient and happier. They recommend Tettra for knowledge management.
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ServiceRocket used Atlassian's Teamwork Collection to connect 300 employees across time zones. They eliminated 12,000 meetings per year and boosted... marketing campaign productivity by 12 times. Teams now use Jira, Confluence, Loom, and Rovo for project tracking, knowledge sharing, and async feedback. Loom alone saved 6,000 work hours and cut follow-up questions after meetings. The company also saw five-digit annual savings from productivity gains.
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GeoComm used Zavanta SOP software to improve operational excellence. They replaced a disorganized document system with Zavanta, making it easier... to manage SOPs, processes, and work instructions. Zavanta helped standardize formatting, automate reminders, and support SOC2 audits. New employees now have a better onboarding experience with organized, accessible documentation. Managers can easily review and update processes for continuous improvement.
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Dr. Explain replaced multiple tools for Structured Solutions Inc. The company used to create help manuals with PDFs, Word docs,...and CHM files. With Dr.Explain, they now publish online help manuals from a single source. This improved their website's search engine ranking. They also saw fewer support calls about product features. The user experience of their documentation improved.
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Crayon used Cegid HR to centralize and standardize HR processes across 46 countries. The company replaced manual Excel and email... workflows with Cegid’s Performance, Recruitment, and Core HR modules. This gave managers a full view of employee data and improved performance reviews. New users found the system easy to learn and use. Crayon reduced manual errors and saved time, allowing HR to focus on high-value projects.
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Buzzer used Storydoc to improve their investment pitch decks. Before, they could not track how investors interacted with their slides.... With Storydoc, they gained analytics to see where readers dropped off. They used this data to change slide order and content. Reading completion rates rose from just over 40% to almost 100%. Their CTA conversion rate reached 4%. Buzzer now tests and updates decks based on real insights.
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Uploadcare helped Zephyr cut support tickets by up to 75%. Zephyr, a cloud-based CMS for web design agencies, needed fast,... automated image handling. Uploadcare automated image optimization and responsive delivery. This made websites load twice as fast and reduced image-related support issues. Agencies using Zephyr now spend less time on troubleshooting and more on their clients.
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Freelo helped Eshop-rychle. cz cut email volume with external partners by 50%. The team improved work efficiency by 30% after...switching to Freelo. Every team member now accesses the information they need for their tasks. The project manager assigns tasks and monitors deadlines in one place. Freelo's clarity and intuitive design were key reasons for its adoption. The company manages 15 active projects and 20 users on the platform.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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Retool helped Snowflake automate user access reviews, cutting hours spent on compliance workflows by 65%. Before Retool, Snowflake's security team... managed reviews manually across 30 siloed systems, leading to errors and wasted time. With Retool, they built internal apps that unified workflows, integrated with Snowflake, Jira, ServiceNow, Slack, Okta, and Active Directory, and eliminated manual ticket creation. Managers now track and complete reviews in one place, reducing audit risks and saving hundreds of hours each quarter.
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IBM used AskSustainability, powered by AI, to unify sustainability data. The tool cut response times from days to seconds. It... brought together 50 data sources into one chat experience. In four months, it supported $50 million in sales pipeline. IBM teams now answer client questions faster and focus on high-value work. The solution improved productivity and sales support across the company.
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Bolt used Sentry's error monitoring and Seer AI debugger to cut mean time to detect issues by 99%. The team reduced... errors in key workflows by 18%. Sentry's support for Remix and Cloudflare Workers gave Bolt deep visibility into their stack. Engineers quickly identified and fixed costly token consumption discrepancies. Sentry also helped Bolt detect upstream provider outages before official status updates.
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MindManager helped INNEO Solutions GmbH improve the quality and speed of their service quotes. The team switched from Word documents... to a master map template, making the quoting process faster and more transparent. Sales and engineering now collaborate easily using shared map templates on SharePoint. The new system allows for flexible, modular quote creation and accurate cost calculation. INNEO can now tailor quotes to customer needs and adapt them quickly.
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ElevateActual uses TaskRay to manage internal deliverables and drive Salesforce adoption for clients. The consulting team supports customers in highly... regulated industries, like aviation, where onboarding is critical. TaskRay's drag-and-drop features and granular checklists help both technical and non-technical users. ElevateActual has grown project sizes from 3- or 4-digit to 5, 6, or 7-digit engagements. TaskRay also boosts customer retention and business growth.
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Cacoo helped Travelport Digital improve their design process. The team needed a lightweight, online collaboration tool for Agile development. With... Cacoo, 50 users create and update diagrams for architecture, infrastructure, and compliance. The platform supports AWS shapes, making it easier to document cloud infrastructure. Travelport Digital now manages 300 diagrams for 10 products, keeping documentation current and accessible.
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Aha! Roadmaps helped Vertafore manage a portfolio of 40 products. Before, they used dozens of spreadsheets and manual work to... track plans and progress. With Aha! Roadmaps, they now set product strategy, build plans, and report progress in one place. The tool supports their scaled agile framework and integrates with Rally. Vertafore saved hundreds of hours each year and improved team alignment and reporting.
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Clay used Notion Custom Agents to automate over 80 workflows in just one week. They centralized meeting notes, incident response,... and daily briefings, connecting Notion with Slack and Google Drive. Custom Agents now route work, categorize meeting transcripts, and push daily updates to leaders. This shift reduced manual effort and improved access to critical information. Clay's team saves hours each week and operates with less overhead as a result.
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ProofHub helped WeUno, a digital product studio, save over 10 hours each week on project management. Before ProofHub, WeUno struggled... with missed deadlines and unclear responsibilities. With ProofHub, 75% of projects are now delivered ahead of time. The team saw up to a 50% boost in productivity. Centralized task tracking and real-time reporting improved client communication and reduced confusion.
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BigTime helped Ardalyst speed up their invoicing process. The team can now generate and send up to 20 invoices in... a single day. BigTime's DCAA compliance features make audit preparation easy. The software integrates with QuickBooks Desktop for smooth accounting. Ardalyst values the flexibility in invoice formatting for government contracts.
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ServiceRocket used Atlassian's Teamwork Collection to connect 300 employees across time zones. They eliminated 12,000 meetings per year and boosted... marketing campaign productivity by 12 times. Teams now use Jira, Confluence, Loom, and Rovo for project tracking, knowledge sharing, and async feedback. Loom alone saved 6,000 work hours and cut follow-up questions after meetings. The company also saw five-digit annual savings from productivity gains.
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ClickUp helped Pontica Solutions save over 2,000 hours last year by automating 25+ business processes. The company used 60,000 automations... annually to streamline project management and workforce operations. ClickUp enabled real-time project visibility for clients and improved internal communication. Employees now spend more time on creative work and less on repetitive tasks. Pontica Solutions built custom workflows and dashboards to boost productivity and client satisfaction.
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Tealium used UserTesting to improve its product navigation and user experience. The team tested new menu designs and information architecture... with real users. They achieved a 63% task success rate and 76% first-click accuracy, both above industry benchmarks. Visual design was rated 19% more inspiring and 10% more clean. User feedback helped Tealium create a more intuitive, user-centered product.
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Apex Systems used ClearlyRated’s Talent Engagement NPS survey program to improve talent experience. They started with annual surveys in 2011,... then moved to monthly and daily touchpoint-based feedback. Integration with Bullhorn ATS automated survey deployment and enabled real-time feedback. Apex saw a 5% increase in NPS from consultants after integration. The program led to hundreds of positive reviews and multiple Best of Staffing awards.
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Travelport used Alida to launch a Customer Voice Panel with over 1,000 members. This panel delivers feedback and insights in... days, not months, helping Travelport validate design decisions and inform strategies. The feedback supports product development, marketing, and customer experience improvements. Travelport's marketing team uses these insights for global campaigns, reinforcing their industry leadership. The company now makes faster, more confident decisions and has embedded customer feedback into its product design process.
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8x8 used PlaybookUX to speed up user research and product testing. The platform let design, content, and product teams run... studies on their own. Teams could test prototypes and content quickly, using templates to save time. PlaybookUX made it easy to recruit diverse participants and get feedback fast. Personalized onboarding and support helped 8x8 adopt advanced research methods. This led to faster iteration and empowered more teams to do research.
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SQL Spreads used Userbrain to improve product quality and user experience. They needed testers with Excel and SQL Server knowledge.... Userbrain made it easy to find qualified testers fast. Real user feedback helped SQL Spreads identify and fix problems. The company made product and service changes based on these insights.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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Workpay Africa used Custify to improve customer success for small and medium businesses. Josephine Kibibi, with a background in HR,... led the team to focus on proactive engagement, personalized onboarding, and regular check-ins. The team addressed client challenges in payroll compliance and statutory processes. They used tools like HubSpot, UserPilot, and StackDeliver to track KPIs such as customer retention and product adoption. This approach helped Workpay Africa support clients more effectively and drive customer retention.
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Fullsteam used LogMeIn Rescue to unify remote support across its subsidiaries. Before Rescue, each business unit used different tools, causing... confusion and inefficiency. Rescue let Fullsteam manage support for all brands from one platform. The brandable Calling Card feature kept each subsidiary's identity. Support teams now handle both internal IT and customer-facing issues on Windows and macOS. Fullsteam reduced tool sprawl, cut costs, and improved training. Session analytics and reporting help fix problems faster. Clients see a more professional support experience.
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ServiceWise helped Global Help Desk Services Inc. manage multi-tenant IT support for enterprise clients. GHDSi needed secure, siloed customer data... and easy onboarding. ServiceWise let them set up individual projects for each client, automate workflows, and reduce onboarding time. The tool enabled one person to manage tasks that used to require thirty. GHDSi cut costs, improved efficiency, and delivered better customer service with ServiceWise.
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NinjaOne helped Sentree, a Tokyo-based MSP, cut manual IT work by 50%. Sentree unified endpoint management for its multinational clients... using NinjaOne’s RMM and patching tools. The solution automated security and eliminated patch deployment lag. Sentree gained real-time visibility and consolidated its tech stack. This improved service for clients needing global IT standards in Japan.
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ServiceRocket used Atlassian's Teamwork Collection to connect 300 employees across time zones. They eliminated 12,000 meetings per year and boosted... marketing campaign productivity by 12 times. Teams now use Jira, Confluence, Loom, and Rovo for project tracking, knowledge sharing, and async feedback. Loom alone saved 6,000 work hours and cut follow-up questions after meetings. The company also saw five-digit annual savings from productivity gains.
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ServiceRocket used Atlassian's Teamwork Collection to connect 300 employees across time zones. They eliminated 12,000 meetings per year and boosted... marketing campaign productivity by 12 times. Teams now use Jira, Confluence, Loom, and Rovo for project tracking, knowledge sharing, and async feedback. Loom alone saved 6,000 work hours and cut follow-up questions after meetings. The company also saw five-digit annual savings from productivity gains.
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Linaro uses xMatters to automate incident notifications and manage time-sensitive tasks. They integrated xMatters with AWS CloudWatch, Slack, Jira service... desk, and custom dashboards. The platform enables 24/7 support and automates workflows for on-call teams. Linaro leverages custom JavaScript steps for flexible incident response. xMatters helps Linaro proactively address issues and streamline communication during incidents.
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KeyTech helped Hive Online improve their website performance. The team focused on website analysis, keyword research, content writing, and website... optimization. Hive Online saw a 75% increase in conversions and a 90% ROI. Website traffic grew by 95%. The project achieved a 100% success rate.
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WEM's no-code platform helped ARROW Netherlands automate their entire sales cycle. They replaced Excel files and paperwork with a single... application. This led to a 35% increase in productivity and efficiency. The new app was built in just 6 weeks, compared to the usual 6 months. Sales and operations now manage all processes in one place. The team can quickly update or adjust the app as needed.
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Kommo helped DO OK cut weekly sales meetings by 50%. The team saved 12 hours per month. Onboarding new teammates... became easier. Task completion increased. Communication around clients improved. Sales data became transparent and easy to share.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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Seso used Front to unify customer communication across email, phone, and text for 50–60 team members. Before Front, Seso struggled... with scattered tools and poor visibility, making it hard to scale personal customer relationships. With Front, Seso centralized all channels, improved team collaboration, and enabled clear ownership of customer requests. The team saw faster responses, fewer dropped tasks, and a calmer work environment. Seso quickly onboarded staff and now uses data to drive service improvements.
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bfa solutions ltd used Vertec for 25 years to improve project management and time tracking. They needed a uniform way... to manage projects and record time and expenses. Vertec’s software adapted to their needs and gave them clear business process visibility. The team can now use the software on the go. Support and project management from Vertec are described as competent and goal-oriented.
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SecureKi used Neocrm Sales Cloud and Partner Cloud to fix slow onboarding and poor sales visibility. The new system gave... real-time analytics and guided workflows. Sales reps learned faster and worked better. Managers tracked team performance instantly. Channel partner management became easier and more efficient. SecureKi saw a 45% boost in sales channel efficiency, 60% higher partner engagement, and 40% better marketing campaign results.
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Asset Panda helped LogicForce cut manual asset tracking time by up to 75% each week. The team switched from Excel... and accounting software to Asset Panda, saving 2 to 3.5 hours weekly. LogicForce now tracks assets in real time and reduced theft and loss. The company gained a clearer financial picture and improved accuracy in its books. Asset Panda also enabled barcode scanning and Salesforce integration for LogicForce.
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Cloudinary helped Simpleview manage 2. 5 billion images and videos daily for tourism websites. Simpleview embedded Cloudinary into its CMS...and DAM, letting destination marketing teams edit and optimize images without technical skills. This led to a 98% customer retention rate and supported over 1,300 clients. Cloudinary’s automation and AI features made image handling fast and easy, even during traffic spikes. Simpleview’s customers now enjoy seamless, high-speed visual experiences.
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Cloudinary helped Simpleview manage 2. 5 billion images and videos daily for tourism websites. Simpleview embedded Cloudinary into its CMS...and DAM, letting destination marketing teams edit and optimize images without technical skills. This led to a 98% customer retention rate and supported over 1,300 clients. Cloudinary’s automation and AI features made image handling fast and easy, even during traffic spikes. Simpleview’s customers now enjoy seamless, high-speed visual experiences.
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Booksy used Bynder's digital asset management to empower its marketing teams. Before Bynder, Booksy struggled with brand consistency and content... governance across regions. Bynder gave teams a single source for marketing materials, making it easy to find and use the latest, brand-approved content. Regional marketers now deliver tailored content to millions of beauty professionals worldwide. Booksy continues to expand its use of Bynder to automate asset creation and support global growth.
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FoodGenius Labs used CHILI GraFx to automate marketing for restaurants. Their platform now lets users create menus, social posts, and... offers with just a few clicks. The integration combines backend API automation with a frontend editor, making asset creation fast and easy. Restaurant chains can now generate and customize marketing materials for each location, saving time and keeping brand consistency. Local teams feel more control, while central management ensures templates stay on brand.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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AiRISTA uses Texas Instruments microcontrollers in its A1 Bluetooth Low Energy tags. These tags power solutions for asset tracking, staff... safety, and inventory monitoring. The TI MCU enables long battery life, low cost, and submeter accuracy. AiRISTA integrates TI’s technology with its Unified Vision Solution software. This partnership helps AiRISTA deliver reliable real-time location services for many industries.
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Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
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Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
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Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
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Buzzer used Storydoc to improve their investment pitch decks. Before, they could not track how investors interacted with their slides.... With Storydoc, they gained analytics to see where readers dropped off. They used this data to change slide order and content. Reading completion rates rose from just over 40% to almost 100%. Their CTA conversion rate reached 4%. Buzzer now tests and updates decks based on real insights.
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GetAccept helped Dealfront cut their sales cycle from 150 to 50 days. The platform reduced time spent exchanging information with... prospects by 75%. Dealfront used GetAccept’s Salesforce integration to centralize deal content and improve reporting. Engagement tracking let the team focus on warm leads and tailor follow-ups. Mutual action plans and in-document chat made collaboration easier and faster.
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Centrical helped Ness Digital Engineering’s V-Ness unit cut onboarding time from 4 months to 1. 5 months. Retention of new...hires rose by 90%. Learning programs improved proficiency by 22% across all KPIs. SLA compliance also improved by 22%. About 60 employees onboard yearly, saving over 21,000 man hours. Centrical’s platform delivered real-time feedback and personalized microlearning.
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Enablix helped Populus make their RFP responses 50% more efficient. Before Enablix, Populus used Google Drive and struggled to manage... and reuse RFP content. With Enablix, they created a single source of truth for sales and customer-facing teams. The team adopted Enablix in just one week. Sales reps now find content faster and answer RFPs more easily.
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Validity’s DemandTools helped Akamai clean up 20,000 accounts per week, up from 200-300 per month. The sales team now trusts... their Salesforce data and spends less time on manual cleanup. Akamai increased clean accounts in Salesforce from 60% to 90%. One full-time employee was redeployed to more productive work. The team can now quickly import, update, and manage data, boosting sales effectiveness.
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Dynatrace helps Sardegna IT resolve 90% of issues in under 10 minutes. Sardegna IT manages over 1.6 million electronic health... records for the Sardinia region. With Dynatrace, they monitor the full application stack and improve digital health services. Real-time insights from Davis AI reduce IT workload and prevent user impact. Collaboration among stakeholders has improved, eliminating the need for war rooms.
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AmplifAI helped Arise Virtual Solutions boost solves per day by 34%. New hire onboarding became faster with micro-learnings and AI-driven... coaching. Handle time dropped by 24%. Coaching sessions were 65% more effective. Remote agents learned skills faster and met KPIs. Workforce management integration improved agent scheduling and utilization.
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Centrical helped Ness Digital Engineering’s V-Ness unit cut onboarding time from 4 months to 1. 5 months. Retention of new...hires rose by 90%. Learning programs improved proficiency by 22% across all KPIs. SLA compliance also improved by 22%. About 60 employees onboard yearly, saving over 21,000 man hours. Centrical’s platform delivered real-time feedback and personalized microlearning.
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IBM used AskSustainability, powered by AI, to unify sustainability data. The tool cut response times from days to seconds. It... brought together 50 data sources into one chat experience. In four months, it supported $50 million in sales pipeline. IBM teams now answer client questions faster and focus on high-value work. The solution improved productivity and sales support across the company.
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Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
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MVF helped e-Boekhouden. nl centralise affiliate relationships and scale growth. The company switched to a CPC model in 2015, seeing...strong lead volumes and conversions. In 2020, e-Boekhouden.nl achieved 88% year-on-year growth and generated over 150,000 clicks. Communication and data sharing with MVF drove campaign success. e-Boekhouden.nl was listed as top bookkeeping software after partnering with MVF.
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Set2Close helped bChex, a SaaS background investigation provider, transform its sales operations. bChex faced limited sales visibility, inefficient processes, and... needed to boost sales team efficiency. Set2Close implemented a predictive revenue model, customized HubSpot CRM, and restructured the sales team. Sales velocity increased by 1,497%. The average days to close a deal dropped by 39%. Average order value rose by 77%. bChex gained better forecasting and a more effective sales team.
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Kommo helped DO OK cut weekly sales meetings by 50%. The team saved 12 hours per month. Onboarding new teammates... became easier. Task completion increased. Communication around clients improved. Sales data became transparent and easy to share.
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Charcoal used TrustedForm Insights from ActiveProspect to improve lead quality for its insurance clients. The platform gave Charcoal real-time data... on lead age, source, and quality. This helped Charcoal block $250,000 in unwanted leads in one year. Lead conversion rates rose by 58.5%. Charcoal sold 69.3% more policies and cut cost per acquisition by 31%. Agents were happier and budgets went further.
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Charcoal used TrustedForm Insights from ActiveProspect to improve lead quality for its insurance clients. The platform gave Charcoal real-time data... on lead age, source, and quality. This helped Charcoal block $250,000 in unwanted leads in one year. Lead conversion rates rose by 58.5%. Charcoal sold 69.3% more policies and cut cost per acquisition by 31%. Agents were happier and budgets went further.
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Go1 used WRITER to cut RFP completion time in half and save 40% on marketing campaign time. The marketing team... now creates content marketing guides 75% faster. WRITER's Knowledge Graph helps Go1 keep information accurate and up to date. Multilingual features let Go1 reach prospects worldwide without extra translation costs. WRITER ensures consistent, high-quality content across teams and languages.
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Similarweb used Infogram’s API to power a real-time Black Friday campaign. They needed live data visualizations but had limited time... and resources. Infogram’s API let them quickly embed live-updating charts with minimal developer effort. The campaign drove more trial sign-ups, increased customer meetings, and boosted social media engagement. Real-time data visualization was key to making the campaign one of their most successful in 2024.
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Liid used Wideo to boost their LinkedIn marketing. Video posts converted 4x better than text or image posts. Wideo helped... Liid cut training time from five 30-minute sessions per week to just five minutes per video. This change increased their productivity by 96%. Liid now uses video to engage customers and streamline internal communication.
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Marq helped Yext's small design team manage creative requests for a company with 1,200+ employees across 18 locations. The team used... Marq's brand templating to launch over 100 sell sheets in multiple languages. International teams could easily access and translate templates for their markets. This solution enabled Yext to produce more on-brand marketing materials. Marq also allowed reps to personalize assets while following brand guidelines.
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Frase used AppSumo to launch a 28-day campaign, adding over 8,000 new customers and generating nearly $800,000 in revenue. The team simplified... onboarding and product features to reduce friction for new users. Website traffic grew by 500% and monthly active users jumped from 840 to 13,579. Frase collected over 300 public reviews and built a Facebook group with 2,459 members. Fast customer support and community engagement drove high activation and retention rates.
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Duck Creek Technologies used Higher Logic Vanilla to migrate and improve its user community. The new platform made it easier... to manage boards and categories, even without technical skills. Activity in the community increased after launch, with more clients joining and engaging. The migration reduced support tickets by letting users find answers in the community. Duck Creek now offers more value to its clients from day one.
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Kulea’s BDaaS lead generation service helped Landstack, a UK SaaS platform, reach more land and property developers. Landstack needed to... book meetings with new prospects after exhausting their existing database. Kulea created a targeted digital marketing campaign with custom messaging. The campaign quickly generated strong interest and meetings, exceeding Landstack’s expectations. Landstack’s Head of Business Development praised the speed and impact of the results.
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Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
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Microsoft's Product Marketing team used Opal to fix their content intake process. They replaced scattered spreadsheets and emails with Opal... Stamps and a central calendar. Content production time dropped from 3 weeks to 5 days. Approval time was cut by 50%. The team now saves 50 hours each month and can launch 60-piece content blitzes in 48 hours. Opal made planning and sharing content much faster and easier.
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Intelex helped Thales manage HSE and ESG data across 280+ global sites. Thales used Intelex to automate data collection and... KPI tracking, replacing manual processes. The platform enabled Thales to handle 215,000 data points annually, improving reporting precision and efficiency. Customizable features allowed Thales to meet regional regulatory needs and boost worker engagement. API integration supported BI dashboards for better performance visibility. Thales saw improved training adoption and a stronger safety culture.
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Dacast helped Cast, a Lisbon-based IT company, move healthcare events online during the COVID-19 pandemic. Cast used Dacast’s integration with... Zoom to stream clinical meetings and conferences for hospitals and clinics. The platform enabled high-quality video, analytics, and reliable support, even for urgent weekend events. Cast hosted five virtual events so far, helping healthcare professionals access vital information. Virtual and hybrid events are now a core part of Cast’s services for the medical sector.
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Biteable helped AcornReply, a SaaS support tool for small teams, create 21 marketing and demo videos without hiring a video editor. Using Biteable's templates,... branding, and instant ads, AcornReply produced polished videos quickly. The videos reached 1,498 viewers and led to an 18% increase in signups. One person managed the entire video process, saving time and money. Video creation became a routine part of AcornReply's marketing strategy.
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Dell used uStudio’s secure podcasting platform to replace email for critical internal communications. Before, only 10-20% of messages were read... by their 1,500+ technical sellers. After one year, Dell achieved over 80% employee adoption of private podcasts. The platform’s analytics, mobile access, and push notifications helped drive engagement. Dell now delivers key content efficiently and tracks exactly how much is consumed.
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Loom helped LaunchDarkly avoid 523 meetings in 90 days. Product managers use Loom to share quick, targeted video updates. This... makes it easier to keep remote teams aligned and projects on track. Loom’s simple sharing and feedback tools speed up decisions. Over 442 Loom videos were reused for knowledge sharing. Productivity and collaboration improved across business functions.
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IBM used AskSustainability, powered by AI, to unify sustainability data. The tool cut response times from days to seconds. It... brought together 50 data sources into one chat experience. In four months, it supported $50 million in sales pipeline. IBM teams now answer client questions faster and focus on high-value work. The solution improved productivity and sales support across the company.
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Pexip helped SynapSiS connect 39 rural schools in Illinois for distance learning. The RISE program used Pexip's video conferencing to... solve teacher shortages and improve access to education. Teachers and students gave 100% positive feedback on ease of use and quality. Pexip's service worked with existing Poly devices and allowed fast setup of new virtual classrooms. The program is expanding to more schools and a college campus.
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BeaconLive partnered with an enterprise reseller to fill gaps in their virtual event offerings. The reseller used BeaconLive’s white-label platform... to deliver webinars, virtual events, and continuing education services. This partnership enabled the reseller to serve 1,500 enterprise customers, with a potential $50 million revenue gain by converting one-third of their client base. The reseller expanded their product portfolio, captured revenue from competitors, and grew their business without adding staff. BeaconLive provided end-to-end support, seamless integration, and compliance with privacy regulations.
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Geotab used RingCentral to replace its old phone system. The company wanted better data and features for both employee and... customer communication. After switching, Geotab saw a 20% improvement in agent utilization cost-effectiveness. Employee satisfaction rose from 50% to 80%. Support teams became more responsive with fewer resources. Geotab now offers better support to resellers and customers using RingCentral's reporting and call management tools.
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Geotab used RingCentral to replace its old phone system. The company wanted better data and features for both employee and... customer communication. After switching, Geotab saw a 20% improvement in agent utilization cost-effectiveness. Employee satisfaction rose from 50% to 80%. Support teams became more responsive with fewer resources. Geotab now offers better support to resellers and customers using RingCentral's reporting and call management tools.
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Loom helped LaunchDarkly avoid 523 meetings in 90 days. Product managers use Loom to share quick, targeted video updates. This... makes it easier to keep remote teams aligned and projects on track. Loom’s simple sharing and feedback tools speed up decisions. Over 442 Loom videos were reused for knowledge sharing. Productivity and collaboration improved across business functions.
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Upstack used Awario to boost their social selling. They switched from Hootsuite to Awario for better social listening and analytics.... Awario helped Upstack's sales team find new leads and connect with potential clients on social media. In less than a year, the team generated millions in new ARR and achieved a 50-60X monthly ROI. Awario also gave Upstack insights into competitors and B2B influencers, helping them grow faster.
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Sofascore uses Determ to monitor global media mentions and track PR impact. As Sofascore expanded internationally, manual tracking became unmanageable.... Determ helps filter out irrelevant mentions and delivers daily automated reports and real-time alerts. Multiple teams use Determ to monitor media, influencers, and branded content. The platform enables fast responses and efficient communications tracking across markets. Sofascore values Determ for its reliability and ability to handle complex, multilingual monitoring needs.
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Compono used Claude Code and Oktopost MCP to automate social marketing. The team generated and scheduled over 500 posts in... 3.5 months. Publishing time dropped to under 15 seconds per post. Employee advocacy posts, just 30% of content, drove 55% of campaign clicks. LinkedIn followers grew by 86 in one month, up from a 22/month average. The workflow unified campaign creation, publishing, and advocacy in one platform.
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ContentStudio helped Compunet Connections cut manual posting time in half. The company used automation and evergreen content tools to boost... engagement by 25–50%. They saw a 10–25% increase in followers. Monthly savings reached $100–$500, and productivity improved by 30–50%. ContentStudio made social media management easier and more consistent for this Canadian SMB.
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SocialHP helped Turbonomic onboard their entire workforce overnight. The company saw an 84% increase in employee adoption. Turbonomic reduced overall... costs by 63% with SocialHP. Employees shared more content in one week than in the entire previous year. The management team used SocialHP to boost sales and marketing reach through employee advocacy.
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Hivebrite helped The Data Lab launch an online community for data and AI professionals. In one year, the community grew... to over 2,400 members from 80 industries and 50 countries. The Data Lab used Hivebrite’s Mentoring Module to set up 50 mentoring pairs in the first year. The platform made it easy for members to connect, learn, and find support. Participants found the mentoring program valuable for career growth and networking.
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Duck Creek Technologies used Higher Logic Vanilla to migrate and improve its user community. The new platform made it easier... to manage boards and categories, even without technical skills. Activity in the community increased after launch, with more clients joining and engaging. The migration reduced support tickets by letting users find answers in the community. Duck Creek now offers more value to its clients from day one.
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Duck Creek Technologies used Higher Logic Vanilla to migrate and improve its user community. The new platform made it easier... to manage boards and categories, even without technical skills. Activity in the community increased after launch, with more clients joining and engaging. The migration reduced support tickets by letting users find answers in the community. Duck Creek now offers more value to its clients from day one.
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Scalable. co used Memberium to build a membership site with advanced branding and cohort features. They set up group accounts...using BuddyBoss and LearnDash to run concurrent courses and manage cohorts. Memberium enabled secure team management with umbrella and child accounts. The integrated calendar kept members updated on live events and workshops. This setup improved training delivery and member engagement.
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AfterShip Tracking helps Virtualstock automate order tracking for their retail clients. Before, retailers had to manually contact suppliers for delivery... updates. Now, tracking info is updated automatically and shared with customers. This saves time for both retailers and suppliers. Virtualstock's team uses AfterShip to quickly resolve delivery issues and provide better support. The solution gives full visibility into shipments, building trust and improving the post-purchase experience.
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Akeneo PIM helped AutoQuotes cut manual product data work by 50%. The company replaced slow, manual updates with rules-driven workflows.... This change led to a 71% drop in cost per enriched SKU and a 55% increase in output. AutoQuotes kept productivity high even as their team shrank by over 30%. Data accuracy and validation improved, supporting over a million products.
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Baremetrics helped Grokability recover over $150,000 in failed payments in three years. The founder, Alison Gianotto, used Baremetrics to quickly... see business metrics and save time. Grokability added Baremetrics' dunning feature to automate payment recovery. The team now tracks SaaS metrics, churn, and benchmarks with Baremetrics. This lets them make better decisions and grow their business.
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Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
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Scalenut's GEO Suite helped Genesys boost AI visibility by 1,228%. Genesys used automated content tools to create and optimize technical... articles for both SEO and generative AI. Their organic traffic grew 3.1x, and they ranked 36,232 keywords in the top 10. GEO Watchtower tracked brand mentions and AI citations, confirming Genesys as a trusted source. Automation and prompt coverage future-proofed their content for AI-driven search.
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Ryte helped Personio, a leading HR software provider, boost their content performance. The marketing team used Ryte's search engine optimization... tools to monitor keywords and optimize content. In one year, Personio increased organic impressions by 55% and organic clicks by 51%. Ryte enabled Personio to win hundreds of #1 search positions and featured snippets. The platform streamlined workflows and improved keyword analysis for the content team.
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Keylime Toolbox helps HighGear track SEO query data lost due to 'not provided'. The platform lets HighGear segment queries and... analyze SEO data. This helps them separate ranking changes from seasonality. HighGear can now measure SEO performance and understand Google organic visitors. The tools and education from Keylime Toolbox support better SEO decisions.
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Frase used AppSumo to launch a 28-day campaign, adding over 8,000 new customers and generating nearly $800,000 in revenue. The team simplified... onboarding and product features to reduce friction for new users. Website traffic grew by 500% and monthly active users jumped from 840 to 13,579. Frase collected over 300 public reviews and built a Facebook group with 2,459 members. Fast customer support and community engagement drove high activation and retention rates.
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Betty Blocks helped Edge Technologies replace seven separate software systems with one unified platform. A single employee built a custom... CRM and product management system in just two months. The new solution increased productivity by 20% and reduced reliance on external vendors. Edge Technologies now manages all business processes in one scalable, in-house system. The company can build new applications up to eight times faster than before.
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Notix helped Applabz boost user engagement with a new in-app push notification strategy. Applabz used Notix’s SDK to send targeted... push messages across four apps. The solution reached over 3.7 million users and included 82 push campaigns. Push notifications promoted new features and encouraged users to return, increasing retention and ad revenue. Applabz used both API and self-serve platform controls for flexibility.
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