Case Studies for Information Technology and Services | Real Results & ROI 2026

Plausible Analytics used Paddle to automate tax compliance and billing. This let their small SaaS team focus on marketing and... product development. Paddle handled invoicing, VAT, and payments, removing operational burdens. With Paddle, Plausible Analytics grew to 8,000 customers and $1 million in annual recurring revenue. The team now uses new data insights from Paddle’s ProfitWell integration to improve their business.
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NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
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NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
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NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
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Veracross used BlueSnap to integrate payments into its school management software. Schools now process all payments in one place, saving... time and reducing errors. One school cut monthly reconciliation from days to minutes. The BlueSnap API made it easy for Veracross to build custom features for schools. Veracross increased revenue from schools after adding BlueSnap. Parents and business offices both benefit from a simpler payment experience.
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Maxio helped Enmark Systems move away from manual processes. Enmark now uses recurring billing and real-time metrics to track KPIs.... Automation improved their DSO and made collections more efficient. The integration with Salesforce improved communication across departments. Enmark can now scale without adding overhead costs.
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Emburse helped Databricks cut manual work by 70% in expense management. The platform unified global processes and supported multiple currencies.... Databricks reduced international reimbursement times from 27 days to 4.5 days. They saved $1.2 million on US guest meals by enforcing meal limits. Real-time analytics gave finance teams better visibility into spending. Employees and finance teams both saw faster, easier expense handling.
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Emburse helped Databricks cut manual work by 70% in expense management. The platform unified global processes and supported multiple currencies.... Databricks reduced international reimbursement times from 27 days to 4.5 days. They saved $1.2 million on US guest meals by enforcing meal limits. Real-time analytics gave finance teams better visibility into spending. Employees and finance teams both saw faster, easier expense handling.
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Emburse helped Databricks cut manual work by 70% in expense management. The platform unified global processes and supported multiple currencies.... Databricks reduced international reimbursement times from 27 days to 4.5 days. They saved $1.2 million on US guest meals by enforcing meal limits. Real-time analytics gave finance teams better visibility into spending. Employees and finance teams both saw faster, easier expense handling.
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Emburse helped Databricks cut manual work by 70% in expense management. The platform unified global processes and supported multiple currencies.... Databricks reduced international reimbursement times from 27 days to 4.5 days. They saved $1.2 million on US guest meals by enforcing meal limits. Real-time analytics gave finance teams better visibility into spending. Employees and finance teams both saw faster, easier expense handling.
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Emburse helped Databricks cut manual work by 70% in expense management. The platform unified global processes and supported multiple currencies.... Databricks reduced international reimbursement times from 27 days to 4.5 days. They saved $1.2 million on US guest meals by enforcing meal limits. Real-time analytics gave finance teams better visibility into spending. Employees and finance teams both saw faster, easier expense handling.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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OptiSurface Designer needed a flexible licensing system for its 3D agricultural earthworks software. The team chose SoftwareKey System for its... low cost, easy setup, and strong support. They implemented a credit-based, consumption pricing model using Instant SOLO Server. This model helped them reach more customers and dealers, offering pay-as-you-go access. Farmers saved hundreds of dollars per acre, and the company optimized over 350,000 acres worldwide.
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ScreenCloud used Chargebee's RevenueStory to analyze their SaaS quick ratio. They found that churn from annual subscriptions was hurting their... growth. With real-time, accurate metrics, they identified issues in their invoicing logic. This let them address churn before it became a bigger problem. Chargebee became their main source of truth for subscription analytics.
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Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
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ShipStation used Recurly to replace its homegrown subscription billing system. This helped ShipStation scale quickly and focus on its core... shipping software. Recurly's proactive support identified API issues and improved efficiency. ShipStation now uses Recurly's reporting and gateway routing for better business insights. The partnership supported ShipStation's growth from 4,000 to over 68,000 customers.
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Tipalti Accounts Payable helped ServiceRocket cut accounts payable processing time by 80%. The company automated manual workflows, reducing staffing needs... and improving global compliance. ServiceRocket integrated Tipalti with YayPay and NetSuite for a seamless payments process. Supplier payments now take days instead of weeks. The team gained better visibility and control over finances.
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Sanity helped DataStax cut release cycles from 7-10 days to just 72 hours. The platform automated translation and content localization,... letting DataStax serve a global audience with less engineering effort. Content creators now update and translate pages quickly, using analytics to guide decisions. Sanity’s structured content and integrations made site migration and documentation updates simple. DataStax now delivers more personalized digital experiences at scale.
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Docmosis helped IST, the largest IT solutions provider for schools in Scandinavia, automate education documents. IST's developers quickly implemented Docmosis,... speeding up project delivery. The solution enabled fast, efficient, and user-friendly reporting for their education clients. IST improved customer value by streamlining document creation and reporting processes.
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NetDocuments PatternBuilder MAX helped Info-Tech Research Group show how AI speeds up legal drafting. Law firms used PatternBuilder MAX to... get quick wins. The tool made complex document work much faster. Info-Tech found strong ROI with this AI solution. The case highlights how legal teams can work smarter with document management.
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Scalenut's GEO Suite helped Genesys boost AI visibility by 1,228%. Genesys used automated content tools to create and optimize technical... articles for both SEO and generative AI. Their organic traffic grew 3.1x, and they ranked 36,232 keywords in the top 10. GEO Watchtower tracked brand mentions and AI citations, confirming Genesys as a trusted source. Automation and prompt coverage future-proofed their content for AI-driven search.
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Arcadia used Prismic to improve their website and keep their brand story clear. They needed to reach two different audiences... with separate products. Prismic's slices helped them keep branding consistent across all pages. The platform let them make changes quickly and add new tools as needed. Arcadia now updates their site often and keeps their message strong for every visitor.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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Templafy helped EG, a leading IT consulting firm, centralize their document templates and slide decks. Employees now access pre-made, on-brand... slides easily, saving time and reducing outdated materials. The marketing team spends less time helping staff find content. Brand consistency improved across all 25 offices. EG's communications now have a unified look and feel.
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Prairie Robotics used Cosmic to manage their content as they grew from a startup to an industry leader. They needed a... CMS that was fast, easy to update, and could deliver rich content. Cosmic allowed them to embed videos and related content, and publish case studies and blogs without developer help. After switching to Cosmic, they saw a big increase in website downloads and no issues with higher traffic. The platform scaled with their business as they expanded to serve over 40 cities in North America.
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QualAI used MemberSpace to launch an AI-based research tool for data analysis. The founder faced challenges with limited marketing and... startup capital, relying on word-of-mouth and referrals. QualAI helps researchers and businesses interpret data sets more reliably and efficiently, reducing bias. The tool gained recognition through conference invitations and media features. MemberSpace enabled easy sign-up and content access for users.
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October CMS helped Charis Ketikidis build and sell high-quality website themes. He switched from other CMS platforms to October CMS... for its flexibility and ease of use. Charis created several top-performing themes and custom web projects for clients. He found development time was reduced and customer support became easier. The marketplace enabled him to reach more users and grow his business.
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Atlas Bench used ButterCMS to give its marketing team direct control over the company website. Before, all changes had to... go through developers in Europe, causing delays and confusion. With ButterCMS, marketers now make updates themselves, speeding up implementation by 3x to 4x. The team can focus on SEO and A/B testing without waiting for technical help. Developers are free to work on other projects, and the design team manages components easily. ButterCMS removed bottlenecks and made website management simple for everyone.
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Ubicquia used Drupal to improve their website's SEO. Specbee ran a full SEO audit and found areas to boost organic... traffic. They fixed technical SEO issues, improved page speed, and optimized images with the Webp module. The website health score jumped from 75 to 95. Drupal's SEO features helped Ubicquia reach more users and improve site performance.
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UJET migrated from WordPress to Agility CMS to boost website performance. Ikius rebuilt the site using Jamstack architecture, Next.js, and... Agility CMS. The migration improved performance by 4x and delivered AA-level accessibility. Content editors now optimize SEO easily. The new platform supports scalability and a better customer experience.
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Contentful helped Intercom speed up website deployments by 13x and go to market 5x faster. Before, only engineers could update... content, causing delays and bottlenecks. With Contentful, marketers can now make changes directly, freeing developers to focus on A/B testing and new projects. Intercom built a reusable component library, improving team efficiency and collaboration. The marketing site now launches in days instead of weeks, and deployments take just 90 seconds.
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Mapped used Contentstack's headless CMS to launch marketing and customer sites with a small team. The platform's fast performance let... them make instant changes and preview updates quickly. They built interactive documentation using Contentstack’s structured content features. SaaS delivery removed infrastructure worries and boosted site reliability. Mapped’s team now works faster and manages content with ease.
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NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
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GDIT used Avaya's contact center solutions to handle 40,000 Medicare calls daily with 200 agents. They faced high call volumes... and needed to reduce customer service rep interventions. Avaya's technology helped cut CSR-assisted calls from 10,000 to 6,000-7,000 per day. IVR handle rates jumped from 43% to 87%. GDIT improved efficiency, reduced agent burnout, and saved costs in healthcare communications.
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GDIT used Avaya's contact center solutions to handle 40,000 Medicare calls daily with 200 agents. They faced high call volumes... and needed to reduce customer service rep interventions. Avaya's technology helped cut CSR-assisted calls from 10,000 to 6,000-7,000 per day. IVR handle rates jumped from 43% to 87%. GDIT improved efficiency, reduced agent burnout, and saved costs in healthcare communications.
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GDIT used Avaya's contact center solutions to handle 40,000 Medicare calls daily with 200 agents. They faced high call volumes... and needed to reduce customer service rep interventions. Avaya's technology helped cut CSR-assisted calls from 10,000 to 6,000-7,000 per day. IVR handle rates jumped from 43% to 87%. GDIT improved efficiency, reduced agent burnout, and saved costs in healthcare communications.
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Dialpad helped LeadSigma set up a new phone system in just 30 minutes. The Kansas-based startup needed a reliable, customizable... platform for high call volumes and fast onboarding. With Dialpad, LeadSigma doubled its demos-to-calls ratio and improved internal and external communications. The team now saves money and benefits from AI-powered call transcription and analytics. Dialpad’s support and easy scaling made it the right choice for LeadSigma’s sales operations.
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Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
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Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
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Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
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Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
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Optima Solutions uses Aloware to connect phone systems with HubSpot CRM. This helps small businesses manage sales teams and automate... workflows. The integration improves operational efficiency. Optima Solutions recommends Aloware for better sales and marketing results. The solution supports SMBs in streamlining their processes.
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3CLogic’s voice solutions helped Solugenix cut 6,000 minutes of talk time per month. The company automated 20% of password reset... requests using SMS and reduced vendor escalation response time by 78%. Solugenix eliminated 45,000 emails in a year by integrating 3CLogic with ServiceNow. Agents now save 4 minutes per incident with automated workflows and intelligent call routing. Advanced reporting and analytics improved supervisor interventions and customer satisfaction.
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ElevateActual uses TaskRay to manage internal deliverables and drive Salesforce adoption for clients. The consulting team supports customers in highly... regulated industries, like aviation, where onboarding is critical. TaskRay's drag-and-drop features and granular checklists help both technical and non-technical users. ElevateActual has grown project sizes from 3- or 4-digit to 5, 6, or 7-digit engagements. TaskRay also boosts customer retention and business growth.
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Cacoo helped Travelport Digital improve their design process. The team needed a lightweight, online collaboration tool for Agile development. With... Cacoo, 50 users create and update diagrams for architecture, infrastructure, and compliance. The platform supports AWS shapes, making it easier to document cloud infrastructure. Travelport Digital now manages 300 diagrams for 10 products, keeping documentation current and accessible.
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Aha! Roadmaps helped Vertafore manage a portfolio of 40 products. Before, they used dozens of spreadsheets and manual work to... track plans and progress. With Aha! Roadmaps, they now set product strategy, build plans, and report progress in one place. The tool supports their scaled agile framework and integrates with Rally. Vertafore saved hundreds of hours each year and improved team alignment and reporting.
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BigTime helped Ardalyst speed up their invoicing process. The team can now generate and send up to 20 invoices in... a single day. BigTime's DCAA compliance features make audit preparation easy. The software integrates with QuickBooks Desktop for smooth accounting. Ardalyst values the flexibility in invoice formatting for government contracts.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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ProofHub helped Coders Mind, a digital services company, save up to 60 hours per month on project management. Before ProofHub, the... team struggled with scattered tools and missed deadlines. With ProofHub, they now manage all tasks, files, and feedback in one place. The company cut weekly meetings and improved deadline compliance by up to 75%. Team morale and client satisfaction also increased.
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ClickUp helped Pontica Solutions save over 2,000 hours last year by automating 25+ business processes. The company used 60,000 automations... annually to streamline project management and workforce operations. ClickUp enabled real-time project visibility for clients and improved internal communication. Employees now spend more time on creative work and less on repetitive tasks. Pontica Solutions built custom workflows and dashboards to boost productivity and client satisfaction.
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Xpand IT used Atlassian Marketplace to launch apps like Xporter for Jira and Xray for Jira. The company grew app... revenue from $30K to $1M in 18 months. Xpand IT focused on customer feedback and reviews to improve its products. The Marketplace platform helped Xpand IT reach global customers and scale quickly. Big brands like Airbus and Nike now use their apps.
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Productboard helped Livestorm automate and centralize product management. Robin Lambert, the sole product manager, used Productboard to collect and classify... feedback from channels like Intercom, email, and NPS. This made it easier to prioritize features and build a data-driven roadmap. The tool also linked customer feedback to feature requests, ensuring no input was lost. Livestorm improved its product decisions and saved time managing tasks.
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Kantata Cloud helped Waeg cut invoice generation time from four weeks to just three days. Waeg replaced disconnected systems and... Excel with a unified professional services management platform. The company improved forecasting accuracy to 98% and gained real-time visibility into project data. Kantata streamlined billing, enhanced resource allocation, and boosted bench utilization. Waeg now reports faster, more accurately, and with greater confidence.
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Qualfon managed a 100-deal M&A pipeline using DealRoom. Before, they used two systems: a legacy M&A platform and Excel, which... caused slow reporting and redundant work. DealRoom replaced both, giving Qualfon a single source of truth and instant reporting. The team now collaborates without extra costs and can track every deal easily. Deal velocity increased, and reporting is faster and more accurate.
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Thought Industries helped MongoDB serve over 1 million learners with a scalable learning platform. MongoDB unified internal and external education... using multi-tenant delivery and custom dashboards. The platform supported diverse audiences, including customers, developers, partners, and internal teams. MongoDB used Thought Industries’ Helium architecture to create tailored learning experiences. The solution replaced their old system and improved training for all users.
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Docebo helped Visma transform its customer and partner learning. Visma faced challenges with scalability, limited reach, and lack of reporting.... The new unified platform enabled deep API integration and proactive learning delivery. Visma saw a 29% increase in engagement and delivered 13,526 hours of learning in one month. Customer and partner feedback improved to a 4.6/5 rating, making learning a key competitive advantage.
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LifterLMS helped CauseLabs build an online vocational training platform for Toolkit iSkills in Kenya. The platform empowered over 1,000 students,... many from impoverished backgrounds, to access free trade skills courses. LifterLMS was chosen for its flexibility and ease of use, supporting unique nonprofit needs. Courses covered seven skilled trade categories and enabled youth to pursue sustainable employment. The solution removed barriers of distance and cost for students seeking job skills.
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JLMS Cloud helped Westcon-Comstor improve training management. The old system lacked self-service and custom features. JLMS Cloud enabled global self-service... access, custom reporting, and easy event booking. Westcon-Comstor saw more learners, higher event attendance, and better training revenues. Admin work dropped due to automation. The platform boosted awareness of their training and services.
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TTEC used Kahoot! to make employee training more interactive and engaging. They replaced traditional instructor-led sessions with hands-on, learner-focused activities.... Kahoot! helped TTEC identify knowledge gaps and reinforce key messages. Training completion and satisfaction rates improved. For one healthcare client, TTEC saw a 53% higher NPS, 36.7% lower attrition, and 10.5% higher trainer NPS during training.
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BeaconLive partnered with an enterprise reseller to fill gaps in their virtual event offerings. The reseller used BeaconLive’s white-label platform... to deliver webinars, virtual events, and continuing education services. This partnership enabled the reseller to serve 1,500 enterprise customers, with a potential $50 million revenue gain by converting one-third of their client base. The reseller expanded their product portfolio, captured revenue from competitors, and grew their business without adding staff. BeaconLive provided end-to-end support, seamless integration, and compliance with privacy regulations.
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Gainsight CS and PX helped Software AG’s TrendMiner build a digital customer success model. They automated onboarding and user engagement... using in-app communications and adoption data. NPS scores rose by 35 points. Initial user activation improved by 10%. NPS survey responses increased 5x. TrendMiner now delivers value to more users at scale with digital-led customer journeys.
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Slack used Continu to improve remote onboarding and employee development. They achieved a 50% higher completion rate and 81% higher... engagement rate. Continu helped Slack deliver training in one place, automate onboarding, and track progress in real time. The platform's integrations with Slack and Zoom made remote learning seamless. Slack's sales team saw a 100% completion rate for global training sessions.
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Ping Identity used Administrate to automate training operations. They saw a 567% increase in registrations and an 84% reduction in... instructor-led training setup time. The team saved eight months of manual labor each year. Online sales grew by 95%. They achieved a 3x ROI without hiring new staff. Administrate helped Ping Identity centralize data and deliver bite-sized training content.
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Newired Journeys helped Wittel, a Brazilian system integrator, speed up onboarding on SugarCRM. Wittel cut training expenses by 51% and... reduced support tickets by 30% in eight months. Employees now solve most issues without extra help. Training time dropped from one week to three days per employee. Wittel’s IT team found Newired easy to use and expanded it across departments.
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Pexip helped SynapSiS connect 39 rural schools in Illinois for distance learning. The RISE program used Pexip's video conferencing to... solve teacher shortages and improve access to education. Teachers and students gave 100% positive feedback on ease of use and quality. Pexip's service worked with existing Poly devices and allowed fast setup of new virtual classrooms. The program is expanding to more schools and a college campus.
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Dialpad helped LeadSigma set up a new phone system in just 30 minutes. The Kansas-based startup needed a reliable, customizable... platform for high call volumes and fast onboarding. With Dialpad, LeadSigma doubled its demos-to-calls ratio and improved internal and external communications. The team now saves money and benefits from AI-powered call transcription and analytics. Dialpad’s support and easy scaling made it the right choice for LeadSigma’s sales operations.
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ServiceNow used ON24 to scale its partner webinar program by 78%. The team increased events from 120 to 214 per... year. ON24 automation saved about one week of work each month. Webinar attendance rose by 50%. The platform enabled easy conversion of live events to on-demand and provided valuable analytics. Integration with Hubspot improved data access and reporting.
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Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated... meeting summaries and spent 17% more time in impactful discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.
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Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated... meeting summaries and spent 17% more time in impactful discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.
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Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated... meeting summaries and spent 17% more time in impactful discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.
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Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated... meeting summaries and spent 17% more time in impactful discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.
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Geotab used RingCentral to replace its old phone system. The company wanted better data and features for both employee and... customer communication. After switching, Geotab saw a 20% improvement in agent utilization cost-effectiveness. Employee satisfaction rose from 50% to 80%. Support teams became more responsive with fewer resources. Geotab now offers better support to resellers and customers using RingCentral's reporting and call management tools.
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Geotab used RingCentral to replace its old phone system. The company wanted better data and features for both employee and... customer communication. After switching, Geotab saw a 20% improvement in agent utilization cost-effectiveness. Employee satisfaction rose from 50% to 80%. Support teams became more responsive with fewer resources. Geotab now offers better support to resellers and customers using RingCentral's reporting and call management tools.
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PhpStorm helped bitExpert switch to PSR standards for PHP projects. The team found PhpStorm faster and easier to use than... Eclipse PDT or Netbeans. Developers at bitExpert use PhpStorm to navigate large codebases and set up debuggers quickly. The plugin infrastructure lets them add custom features. This improved productivity for their 15 developers. The company values how PhpStorm supports both new and existing projects.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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Bitrix24 helped DIGI-TEXX speed up work and improve teamwork. The CRM made client management easy. AI Copilot saved time with... smart automation. Workgroup, Task, and Workflow modules kept teams organized and efficient. DIGI-TEXX saw better productivity and smoother operations after using Bitrix24.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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Retool helped Snowflake automate user access reviews, cutting hours spent on compliance workflows by 65%. Before Retool, Snowflake's security team... managed reviews manually across 30 siloed systems, leading to errors and wasted time. With Retool, they built internal apps that unified workflows, integrated with Snowflake, Jira, ServiceNow, Slack, Okta, and Active Directory, and eliminated manual ticket creation. Managers now track and complete reviews in one place, reducing audit risks and saving hundreds of hours each quarter.
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Krisp’s Voice AI Platform helped Everise improve customer experience with real-time accent conversion and noise cancellation. Everise deployed Krisp across... 10,000 seats, scaling adoption quickly. The platform processed over 80 billion minutes of audio monthly and ran on 200 million devices. Krisp outperformed other solutions in clarity, naturalness, and accent accuracy. Everise’s CEO praised Krisp for amplifying the human touch in every customer interaction.
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ArcTouch uses Zeplin and Figma together to streamline app development. Designers iterate in Figma, then publish finalized designs to Zeplin... for developers, testers, and copywriters. Zeplin acts as the source of truth, organizing screens and design systems for easy access. This workflow helps ArcTouch deliver high-quality apps on time and improves team collaboration. Developers say Zeplin boosts productivity and keeps projects organized.
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Ubicquia used Drupal to improve their website's SEO. Specbee ran a full SEO audit and found areas to boost organic... traffic. They fixed technical SEO issues, improved page speed, and optimized images with the Webp module. The website health score jumped from 75 to 95. Drupal's SEO features helped Ubicquia reach more users and improve site performance.
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Set2Close helped bChex, a SaaS background investigation provider, transform its sales operations. bChex faced limited sales visibility, inefficient processes, and... needed to boost sales team efficiency. Set2Close implemented a predictive revenue model, customized HubSpot CRM, and restructured the sales team. Sales velocity increased by 1,497%. The average days to close a deal dropped by 39%. Average order value rose by 77%. bChex gained better forecasting and a more effective sales team.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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Charcoal used TrustedForm Insights from ActiveProspect to improve lead quality for its insurance clients. The platform gave Charcoal real-time data... on lead age, source, and quality. This helped Charcoal block $250,000 in unwanted leads in one year. Lead conversion rates rose by 58.5%. Charcoal sold 69.3% more policies and cut cost per acquisition by 31%. Agents were happier and budgets went further.
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Charcoal used TrustedForm Insights from ActiveProspect to improve lead quality for its insurance clients. The platform gave Charcoal real-time data... on lead age, source, and quality. This helped Charcoal block $250,000 in unwanted leads in one year. Lead conversion rates rose by 58.5%. Charcoal sold 69.3% more policies and cut cost per acquisition by 31%. Agents were happier and budgets went further.
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Leadfeeder Target helped Wolters Kluwer Tax & Accounting Deutschland GmbH boost lead generation. The team used Leadfeeder to find qualified... contacts and filter leads by industry, company size, and trigger events. They improved sales outreach with GDPR-compliant data and automated lead alerts. Weekly team refreshes increased transparency and daily productivity. The enriched contact data enabled successful direct mail campaigns and targeted event invitations.
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OutSystems used MadKudu Sales Intelligence to improve lead prioritization and pipeline growth. Before MadKudu, their in-house scoring models lacked visibility... and slowed sales outreach. With MadKudu, OutSystems integrated sales, marketing, and product data, surfacing key insights directly in Salesforce. This helped sales reps personalize outreach, set alerts for buyer activity, and align marketing and sales teams. Within one month, OutSystems saw their best month ever for meetings booked and opportunity quality.
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Hyphen8 used FormAssembly to speed up grant application processes for nonprofits. Their usual 30-day Salesforce implementation was reduced to just... three days. This helped nonprofits respond quickly during times of crisis. With FormAssembly, Hyphen8 enabled the Halifax Foundation for Northern Ireland to fund 165 charities. The foundation distributed £701,169 to support food and care packages.
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Expereo used 6sense to improve their demand generation. They paused digital ads during rollout and focused on data insights. 85%... of their MQLs now come from their target market. 6sense’s integration with Salesforce and HubSpot was key. Expereo took a slow and steady approach to implementation.
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Upstack used Awario to boost social selling and lead generation. The team switched from Hootsuite to Awario for better social... listening and analytics. Awario helped Upstack identify new leads and engage with potential clients quickly. In six months, Upstack saw a 50-60x monthly ROI and generated millions in ARR. The platform also improved competitor tracking and influencer discovery for B2B sales.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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Sofascore uses Determ to monitor global media mentions and track PR impact. As Sofascore expanded internationally, manual tracking became unmanageable.... Determ helps filter out irrelevant mentions and delivers daily automated reports and real-time alerts. Multiple teams use Determ to monitor media, influencers, and branded content. The platform enables fast responses and efficient communications tracking across markets. Sofascore values Determ for its reliability and ability to handle complex, multilingual monitoring needs.
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Oktopost helped AVEVA increase social media engagement by 106%. The platform let AVEVA plan, schedule, and publish posts across many... networks from one dashboard. AVEVA used Oktopost to manage content for their flagship event, cutting publishing time by 50%. Employee advocacy doubled their social reach and boosted link clicks by 48%. Oktopost’s analytics let AVEVA focus on high-performing content and improve their social strategy.
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Brand24 helps Dealavo spot new business opportunities by monitoring online mentions and key phrases. The tool enables fast reactions to... brand discussions and supports link building through email alerts and filtering. Dealavo uses Brand24 for market research, product development, and benchmarking against competitors. Insights from Brand24 led to new sales, improved marketing strategies, and increased ROAS for Google Shopping Ads. Media monitoring also helped Dealavo identify trends, build partnerships, and expand internationally.
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ContentStudio helped Compunet Connections cut manual posting time in half. The company used automation and evergreen content tools to boost... engagement by 25–50%. They saw a 10–25% increase in followers. Monthly savings reached $100–$500, and productivity improved by 30–50%. ContentStudio made social media management easier and more consistent for this Canadian SMB.
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SocialHP helped Turbonomic onboard their entire workforce overnight. The company saw an 84% increase in employee adoption. Turbonomic reduced overall... costs by 63% with SocialHP. Employees shared more content in one week than in the entire previous year. The management team used SocialHP to boost sales and marketing reach through employee advocacy.
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Sendible helped Qebot offer a branded social media management tool to its clients. Qebot used Sendible’s SSO integration to let... clients manage all digital marketing from one dashboard. Clients now spend just 30 minutes a day planning and monitoring social media. The platform makes it easy for non-technical users to engage and grow their audience. Qebot can now measure marketing performance and start marketing automation for small businesses.
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Dropbox used BrandShield to fight phishing and counterfeit threats. BrandShield automated 80% of monitoring and takedown work. Dropbox saw a... 98% success rate for marketplace takedowns. Social media takedown success reached 89%. BrandShield gave Dropbox strong brand protection and fast results.
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Akeneo PIM helped AutoQuotes cut manual product data work by 50%. The company replaced slow, manual updates with rules-driven workflows.... This change led to a 71% drop in cost per enriched SKU and a 55% increase in output. AutoQuotes kept productivity high even as their team shrank by over 30%. Data accuracy and validation improved, supporting over a million products.
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Baremetrics helped Grokability recover over $150,000 in failed payments. Grokability's founder used Baremetrics to quickly see company metrics and make... decisions. The platform's analytics and dunning features let the team automate payment recovery and track SaaS metrics like churn. Baremetrics also enabled Grokability to benchmark performance and mark key business events. The result is more revenue, better insights, and easier growth for Grokability.
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Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
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Darwinbox used AppDirect to launch a partner marketplace. Before, customers missed upsell opportunities because they could not see all partner... solutions. Sales teams struggled to track partner offerings and manage conversations. With AppDirect, Darwinbox onboarded over 60 partner solutions in 13 categories. HubSpot and SSO integrations made sales tracking and logins easier. The marketplace increased lead generation and improved partner and customer experience.
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Clarity Ventures used DNN Evoq Engage to redesign Dude Solutions' online community. The new site features custom navigation and a... mobile responsive design. Clarity added advanced search, filtering, and segmentation for digital assets. The platform now supports forums, chat rooms, and gamification. Over 10,000 client organizations benefit from the improved community experience.
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DynamicWeb Commerce Suite helped WorldEmp build a future-proof website. The new platform lets users filter resumes and profiles easily. WorldEmp... can now present technical talent from India to global companies online. The site supports lead generation with advanced marketing tools. The solution improved WorldEmp’s online presence and competitiveness.
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Ageras used Plecto to achieve record revenue in its Nordic division. The platform helped connect teams across six locations. It... also saved significant time for staff. Data accuracy improved for the sales team. Jesper Sebastian Larsen, Head of Sales Nordic, credits Plecto for these results.
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AmplifAI helped Arise Virtual Solutions boost solves per day by 34%. New hire onboarding became faster with micro-learnings and AI-driven... coaching. Handle time dropped by 24%. Coaching sessions were 65% more effective. Remote agents learned skills faster and met KPIs. Workforce management integration improved agent scheduling and utilization.
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Centrical helped Ness Digital Engineering’s V-Ness unit cut onboarding time from 4 months to 1. 5 months. Retention of new...hires rose by 90%. Learning programs improved proficiency by 22% across all KPIs. SLA compliance also improved by 22%. About 60 employees onboard yearly, saving over 21,000 man hours. Centrical’s platform delivered real-time feedback and personalized microlearning.
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Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
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CloudShare helped SAI Global's BWise Academy scale remote training during COVID and after a major acquisition. Trainers quickly set up... personal labs for each trainee, with no IT help needed. The platform enabled seamless migration and business continuity, even as client numbers grew. Trainers monitored engagement and reduced support calls. CloudShare also sped up sales demos and supported both online and in-person training.
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Zebra Technologies worked with ZS after acquiring Motorola Solutions’ enterprise business. They needed to reinvent their go-to-market channel strategy and... build a new partner program. ZS helped Zebra create a flexible and scalable partner program framework. This framework allowed Zebra to recruit new partners and support business growth. Zebra used a methodical approach to integrate teams and develop a strong partner ecosystem.
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Lattice helped Campspot move from no formal review process to running semi-annual performance reviews and quarterly engagement surveys. Employees gained the... ability to give and receive feedback, manage one-on-ones, and create individual development plans. Managers now have all tools in one place to coach teams and track growth. The HR team gained new visibility into workforce data, enabling better decisions. Lattice became a symbol of Campspot’s commitment to employee growth and engagement.
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WEM's no-code platform helped ARROW Netherlands automate their entire sales cycle. They replaced Excel files and paperwork with a single... application. This led to a 35% increase in productivity and efficiency. The new app was built in just 6 weeks, compared to the usual 6 months. Sales and operations now manage all processes in one place. The team can quickly update or adjust the app as needed.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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Rhetorik helped a major cloud infrastructure provider expand its marketing reach in EMEA. The customer struggled with limited regional data... from a US vendor. Rhetorik used NetFinder to identify new prospects with accurate, privacy-compliant contact details. The solution delivered a larger, qualified contact list for both enterprise and SMB accounts. This enabled better demand generation and international growth.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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Seso used Front to unify customer communication across email, phone, and text for 50–60 team members. Before Front, Seso struggled... with scattered tools and poor visibility, making it hard to scale personal customer relationships. With Front, Seso centralized all channels, improved team collaboration, and enabled clear ownership of customer requests. The team saw faster responses, fewer dropped tasks, and a calmer work environment. Seso quickly onboarded staff and now uses data to drive service improvements.
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Unanet Project Portfolio Financials helped iNovex, a government contractor, achieve DCAA compliance and scale operations. Legacy systems caused duplicate work... and poor user experience. After switching to Unanet, iNovex saved 5 days per month on month-end close and cut payroll processing from 90 to 30 minutes. Project managers gained better reporting and visibility. The company eliminated complex spreadsheets and passed a DCAA accounting system review.
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Ubicquia used Drupal to improve their website's SEO. Specbee ran a full SEO audit and found areas to boost organic... traffic. They fixed technical SEO issues, improved page speed, and optimized images with the Webp module. The website health score jumped from 75 to 95. Drupal's SEO features helped Ubicquia reach more users and improve site performance.
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Go1 used WRITER to cut RFP completion time in half and save 40% on marketing campaign time. The marketing team... now creates content marketing guides 75% faster. WRITER's Knowledge Graph helps Go1 keep information accurate and up to date. Multilingual features let Go1 reach prospects worldwide without extra translation costs. WRITER ensures consistent, high-quality content across teams and languages.
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Similarweb used Infogram’s API to power a real-time Black Friday campaign. They needed live data visualizations but had limited time... and resources. Infogram’s API let them quickly embed live-updating charts with minimal developer effort. The campaign drove more trial sign-ups, increased customer meetings, and boosted social media engagement. Real-time data visualization was key to making the campaign one of their most successful in 2024.
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Liid used Wideo to boost their LinkedIn marketing. Video posts converted 4x better than text or image posts. Wideo helped... Liid cut training time from five 30-minute sessions per week to just five minutes per video. This change increased their productivity by 96%. Liid now uses video to engage customers and streamline internal communication.
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Salesforce used RELAYTO to turn a static PDF into an interactive partner enablement deck. The new format uses multimedia and... smooth transitions. This helps partners learn about Customer 360 in a more engaging way. The interactive deck shows the value of unified customer experiences. It makes complex information easier to understand.
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Beekeeper used Transifex to improve translation quality and automate localization. The team needed a solution for parallel translation and seamless... workflow integration. Transifex enabled non-developers to manage translations and reduced manual steps. Automated workflows allowed Beekeeper to reach a global audience and onboard international customers quickly. The company has been a satisfied Transifex customer for six years.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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DocuSign used Lucidchart to transform its quarterly product planning. Teams moved from paper-based boards to real-time cloud collaboration. Lucidchart enabled... remote teams to plan, give feedback, and update documents together. The sales team used diagrams to help customers understand integrations and workflows. Lucidchart's integrations with tools like Okta and Confluence improved security and process management. DocuSign now uses Lucidchart across multiple teams for onboarding, workflow design, and customer communication.
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Frontify helped Tietoevry launch a new brand after a major merger. Over 17,000 employees accessed the Brand Portal at launch.... The platform unified 1,020+ portals and enabled 24,000+ staff to use new guidelines and templates. Tietoevry’s brand portal now drives engagement and compliance across global teams. The company was ranked among the top 25 most valuable IT services brands in 2023.
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Cloudinary helped Simpleview manage 2. 5 billion images and videos daily for tourism websites. Simpleview embedded Cloudinary into its CMS...and DAM, letting destination marketing teams edit and optimize images without technical skills. This led to a 98% customer retention rate and supported over 1,300 clients. Cloudinary’s automation and AI features made image handling fast and easy, even during traffic spikes. Simpleview’s customers now enjoy seamless, high-speed visual experiences.
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Cloudinary helped Simpleview manage 2. 5 billion images and videos daily for tourism websites. Simpleview embedded Cloudinary into its CMS...and DAM, letting destination marketing teams edit and optimize images without technical skills. This led to a 98% customer retention rate and supported over 1,300 clients. Cloudinary’s automation and AI features made image handling fast and easy, even during traffic spikes. Simpleview’s customers now enjoy seamless, high-speed visual experiences.
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Asset Panda helped LogicForce cut manual asset tracking time by up to 75% each week. The team switched from Excel... and accounting software to Asset Panda, saving 2 to 3.5 hours weekly. LogicForce now tracks assets in real time and reduced theft and loss. The company gained a clearer financial picture and improved accuracy in its books. Asset Panda also enabled barcode scanning and Salesforce integration for LogicForce.
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Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
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AiRISTA uses Texas Instruments microcontrollers in its A1 Bluetooth Low Energy tags. These tags power solutions for asset tracking, staff... safety, and inventory monitoring. The TI MCU enables long battery life, low cost, and submeter accuracy. AiRISTA integrates TI’s technology with its Unified Vision Solution software. This partnership helps AiRISTA deliver reliable real-time location services for many industries.
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Quantum StorNext helped Aechelon Technology double workflow speed and handle four times more projects. The company provides image generation systems... and geospatial databases for flight simulations. Before StorNext, only one computer could access a project, slowing collaboration. StorNext enabled multiple users to work at once and improved image quality. Aechelon now processes images ten times higher in resolution than before.
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Edge Technologies used Betty Blocks to replace seven separate software systems with one unified platform. A single employee built a... custom CRM and product management system in just two months. The new solution increased productivity by 20% and reduced reliance on external vendors. Edge Technologies now manages all business processes in one scalable, in-house system. The company can build new applications up to eight times faster than before.
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Forte Digital used LINK's communication solutions to improve customer journeys. They integrated RCS, SMS, and marketing automation for more personal... and scalable messaging. This helped their clients in retail and ecommerce reach customers with targeted, automated campaigns. The partnership enabled rich messaging and better engagement, shown by a successful RCS pilot with Christiania Belysning. Forte Digital saw stronger omnichannel capacity and improved ROI from richer, more direct communication.
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Kinsta set up OneSignal in just 15 minutes. They saw an immediate increase in conversions. Push notifications became their third... highest organic traffic source in under three months. Kinsta used OneSignal’s segmentation to target non-customers and upsell services. Their push traffic converts at a rate of 2.5%. The team sends two push notifications per week to maximize engagement.
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Geotab used RingCentral to replace its old phone system. The company wanted better data and features for both employee and... customer communication. After switching, Geotab saw a 20% improvement in agent utilization cost-effectiveness. Employee satisfaction rose from 50% to 80%. Support teams became more responsive with fewer resources. Geotab now offers better support to resellers and customers using RingCentral's reporting and call management tools.
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Neura used Apptopia's mobile intelligence API to cut their sales cycle by over 50%. They integrated Apptopia data into Airtable,... helping sales and marketing teams target the right leads. This reduced their cost-per-lead by nearly 500%. Neura improved lead qualification and sales outreach. The result was better team alignment and faster growth.
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Bamboo Apps used SplitMetrics to A/B test iOS screenshots for the Škoda LittleDriver app. They tested different screenshot variations to... find which one converted best. The experiment was set up in just 5 minutes and targeted relevant users from Facebook. The winning variation boosted conversion by 15%, achieving a 50% tap-to-install rate. Simple changes in screenshot order and design led to more installs from the same budget.
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AudioShake uses Dropbox to share massive audio files and save hours each day. The team of seven relies on Dropbox... for file storage, collaboration, and sharing with clients. Dropbox helps them avoid file compression issues and keeps everything organized in one place. With Dropbox Transfer and Dropbox Sign, AudioShake speeds up file delivery and contract management. The team reports a 40% time savings when collaborating on large files.
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eAgronom used Kipwise to improve customer support for farmers. The team built a centralized knowledge base so staff could quickly... answer questions. This helped keep response times under 10 minutes. Customers valued the human touch and personal service. As a result, 50 customers invested €500k in eAgronom. The knowledge base helped the team grow without losing quality.
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Tettra helped Fortnox fix their slow, hard-to-search knowledge base. Agents now find and edit information quickly. Tettra’s search is fast... and accurate. The platform keeps all new and relevant info in one place. Fortnox’s support team is more efficient and happier. They recommend Tettra for knowledge management.
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GeoComm used Zavanta SOP software to improve operational excellence. They replaced a disorganized document system with Zavanta, making it easier... to manage SOPs, processes, and work instructions. Zavanta helped standardize formatting, automate reminders, and support SOC2 audits. New employees now have a better onboarding experience with organized, accessible documentation. Managers can easily review and update processes for continuous improvement.
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Crayon used Cegid HR to centralize and standardize HR processes across 46 countries. The company replaced manual Excel and email... workflows with Cegid’s Performance, Recruitment, and Core HR modules. This gave managers a full view of employee data and improved performance reviews. New users found the system easy to learn and use. Crayon reduced manual errors and saved time, allowing HR to focus on high-value projects.
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Xpand IT used Atlassian Marketplace to launch apps like Xporter for Jira and Xray for Jira. The company grew app... revenue from $30K to $1M in 18 months. Xpand IT focused on customer feedback and reviews to improve its products. The Marketplace platform helped Xpand IT reach global customers and scale quickly. Big brands like Airbus and Nike now use their apps.
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Gainsight CS and PX helped Software AG’s TrendMiner build a digital customer success model. They automated onboarding and user engagement... using in-app communications and adoption data. NPS scores rose by 35 points. Initial user activation improved by 10%. NPS survey responses increased 5x. TrendMiner now delivers value to more users at scale with digital-led customer journeys.
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Document360 helped Panaya move their documentation to a new knowledge base. Panaya’s sales team now uses a private site to... access sales materials. The search function and analytics make it easy for both customers and employees to find information. Panaya migrated nearly 600 articles and now sees 4,000 customers use the documentation each month. Feedback from users highlights the improved experience and effective search.
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AlphaSense helps Tech Mahindra's Market & Competitive Insights team cut search time and find insights faster. The team uses AlphaSense... to track market trends and competitor activity in one dashboard. This lets them support more RFPs and respond to customer needs quickly. AlphaSense also helps them spot new business opportunities and save money. The tool gives access to broker research and smart keyword searches for better results.
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CB Insights helps Zebra Technologies quickly evaluate hundreds of emerging tech companies each year. Zebra uses CB Insights’ predictive intelligence... to save about 20% of research time. The platform’s market maps and AI-powered tools help Zebra narrow large lists to a focused shortlist. This leads to faster, higher-confidence investment decisions. Zebra also uses CB Insights’ research to advise major enterprise customers on technology trends.
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BitSight used Trendemon to boost conversions from their blog. Eric, the senior digital marketing manager, faced low engagement and static... content. He used Trendemon’s dynamic content promotion and machine learning to target visitors and promote gated assets. This led to a 54% increase in ICP conversions, a 37% rise in overall blog conversions, and a 28% jump in engagement rate. Eric also saved hours each week by automating content promotion and analytics.
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Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
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SAS used Klue and Highspot to give sales teams fast, actionable competitive insights and battlecards. The Competitive Insights team supported... over 2,000 sellers worldwide. Klue Intel Digest engagement rose by 200%, with 2,500 interactions in August 2023. Sales and marketing user adoption increased by 75% since August 2022. SAS doubled their competitive enablement utilization rate to over 60%.
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Wunderkind used Crayon to power competitive intelligence within Glean. Seller adoption of competitive insights increased, with 143 unique users and... 700+ battlecard views. Competitive win rates improved by 7 percentage points, rising from 52% to 59% in the second half of the year. Crayon enabled real-time, accurate insights for sellers, helping them respond quickly to competitor moves. The integration made competitive intelligence accessible across teams, driving stronger sales performance.
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Nexsales helped Atlas Systems expand beyond financial services and life sciences by identifying 45,000 new accounts. Their data analysts used... a scientific approach to map the total addressable market and build 75,000 ICP-aligned contacts. Nexsales generated over 160 sales qualified leads and created a $5.23 million sales pipeline. Three new opportunities were closed, boosting Atlas Systems' revenue growth. The Revenue Intel Dashboard tracked market penetration and RevOps performance.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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Travelport used Alida to launch a Customer Voice Panel with over 1,000 members. This panel delivers feedback and insights in... days, not months, helping Travelport validate design decisions and inform strategies. The feedback supports product development, marketing, and customer experience improvements. Travelport's marketing team uses these insights for global campaigns, reinforcing their industry leadership. The company now makes faster, more confident decisions and has embedded customer feedback into its product design process.
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Apex Systems used ClearlyRated’s Talent Engagement NPS survey program to improve talent experience. They started with annual surveys in 2011,... then moved to monthly and daily touchpoint-based feedback. Integration with Bullhorn ATS automated survey deployment and enabled real-time feedback. Apex saw a 5% increase in NPS from consultants after integration. The program led to hundreds of positive reviews and multiple Best of Staffing awards.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
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Canny helps hapily connect customer feedback to revenue opportunities. The team uses Canny to gather, prioritize, and act on product... requests from users. Feedback is logged from sales calls and support tickets, then linked to deals in HubSpot. Canny boards are embedded in their app, website, and emails, making it easy for customers to vote and follow updates. This process helps hapily make smarter product decisions and keep customers engaged.
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Dialpad helped LeadSigma set up a new phone system in just 30 minutes. The Kansas-based startup needed a reliable, customizable... platform for high call volumes and fast onboarding. With Dialpad, LeadSigma doubled its demos-to-calls ratio and improved internal and external communications. The team now saves money and benefits from AI-powered call transcription and analytics. Dialpad’s support and easy scaling made it the right choice for LeadSigma’s sales operations.
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GetAccept helped Dealfront cut their sales cycle from 150 to 50 days. The platform reduced time spent exchanging information with... prospects by 75%. Dealfront used GetAccept’s Salesforce integration to centralize deal content and improve reporting. Engagement tracking let the team focus on warm leads and tailor follow-ups. Mutual action plans and in-document chat made collaboration easier and faster.
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Cisco used Kaon's interactive 3D product demos to reach 13,000 customers in just 2. 5 years. The Unified Computing Services...group saw 57% growth last year. Kaon's tools let Cisco show their full product line virtually, on any device. Customers could explore products in detail, even inside the hardware. This helped Cisco stand out at events and keep their marketing message current.
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Sopro helped Equality Check, a tech start-up, shift to a B2B focus and build a strong lead pipeline. The campaign delivered... 625 high-quality leads and improved conversion rates at every sales stage. Sopro supported Equality Check’s repositioning and helped them reach a niche audience with tailored messaging. The campaign enabled Equality Check to close several deals and maintain a full sales pipeline. Sopro’s flexible approach matched the start-up’s evolving needs and tight timelines.
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Ecosystems helped Treasure Data triple deal coverage and influence 70% of target pipeline revenue. The platform standardized value selling, making... it easier for sales teams to connect product features to business outcomes. Over two-thirds of reps now actively use the platform, improving collaboration and consistency. Treasure Data replaced manual business case creation with scalable, collaborative templates. This shift led to faster deal cycles and stronger customer engagement. The solution enabled a unified value framework across the go-to-market team.
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3CLogic’s voice solutions helped Solugenix cut 6,000 minutes of talk time per month. The company automated 20% of password reset... requests using SMS and reduced vendor escalation response time by 78%. Solugenix eliminated 45,000 emails in a year by integrating 3CLogic with ServiceNow. Agents now save 4 minutes per incident with automated workflows and intelligent call routing. Advanced reporting and analytics improved supervisor interventions and customer satisfaction.
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Denave used agentic demand activation to help a global enterprise technology leader in Southeast Asia. The company faced challenges with... fragmented prospect data and low visibility into device procurement opportunities. Denave deployed specialized GTM agents to target high-probability accounts and map decision-makers. In three months, the program generated 99 sales-qualified leads and a 454-unit pipeline. Nearly 40% of contacted prospects converted to qualified leads.
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PrintXpand used Webkul’s Magento 2 extensions to fix key problems in their online web-to-print store. They added WhatsApp Contact for... better customer communication, OTP for secure logins, and One Step Checkout to reduce cart abandonment. These changes made the store safer and easier to use. After the update, PrintXpand saw a large increase in customer engagement and sales.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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ServiceWise helped Global Help Desk Services Inc. manage multi-tenant IT support for enterprise clients. GHDSi needed secure, siloed customer data... and easy onboarding. ServiceWise let them set up individual projects for each client, automate workflows, and reduce onboarding time. The tool enabled one person to manage tasks that used to require thirty. GHDSi cut costs, improved efficiency, and delivered better customer service with ServiceWise.
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Linaro uses xMatters to automate incident notifications and manage time-sensitive tasks. They integrated xMatters with AWS CloudWatch, Slack, Jira service... desk, and custom dashboards. The platform enables 24/7 support and automates workflows for on-call teams. Linaro leverages custom JavaScript steps for flexible incident response. xMatters helps Linaro proactively address issues and streamline communication during incidents.
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Xpand IT used Atlassian Marketplace to launch apps like Xporter for Jira and Xray for Jira. The company grew app... revenue from $30K to $1M in 18 months. Xpand IT focused on customer feedback and reviews to improve its products. The Marketplace platform helped Xpand IT reach global customers and scale quickly. Big brands like Airbus and Nike now use their apps.
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Xpand IT used Atlassian Marketplace to launch apps like Xporter for Jira and Xray for Jira. The company grew app... revenue from $30K to $1M in 18 months. Xpand IT focused on customer feedback and reviews to improve its products. The Marketplace platform helped Xpand IT reach global customers and scale quickly. Big brands like Airbus and Nike now use their apps.
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CleverMaps helped CleverFarm boost sales efficiency and cut costs. CleverFarm used location insights and CRM data to plan sales trips... and target marketing. The platform gave a clear view of market coverage and potential clients. Sales reps could pick the right product for each farm. Marketing campaigns became more targeted and timely. The solution saved time and improved sales results.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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Jitterbit helped ForgeRock automate revenue recognition for ASC 606 compliance. Before Jitterbit, ForgeRock struggled with manual data pulls and complex... workflows. Jitterbit's API integrations connected Intacct, Salesforce, and RevSym, eliminating manual intervention. This allowed ForgeRock to restate historical data and meet strict deadlines. The platform reduced resource needs and simplified compliance reporting.
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Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
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RIB iTWO 5D helped auxalia GmbH speed up content creation for construction projects. The software made it easy to calculate... quantities from 3D building models. With the 2020 version, auxalia reduced errors and saved time using new variable functions. The tool simplified managing large data sets for building and technical services. auxalia now supports clients better with digital planning and training.
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Stackless used GoodData’s analytics platform to automate data cleansing and modeling. They needed to merge data from many sources and... deliver insights quickly. GoodData’s APIs and semantic layer let Stackless reduce manual work by 80%. Clients save an average of $300,000 per year using Stackless. The platform enables self-service analytics and predictable pricing for customers.
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RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
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Dacast helped Cast, a Lisbon-based IT company, move healthcare events online during the COVID-19 pandemic. Cast used Dacast’s integration with... Zoom to stream clinical meetings and conferences for hospitals and clinics. The platform enabled high-quality video, analytics, and reliable support, even for urgent weekend events. Cast hosted five virtual events so far, helping healthcare professionals access vital information. Virtual and hybrid events are now a core part of Cast’s services for the medical sector.
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Dell used uStudio’s secure podcasting platform to replace email for critical internal communications. Before, only 10-20% of messages were read... by their 1,500+ technical sellers. After one year, Dell achieved over 80% employee adoption of private podcasts. The platform’s analytics, mobile access, and push notifications helped drive engagement. Dell now delivers key content efficiently and tracks exactly how much is consumed.
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Loom helped LaunchDarkly avoid 523 meetings in 90 days. Product managers use Loom to share quick, targeted video updates. This... makes it easier to keep remote teams aligned and projects on track. Loom’s simple sharing and feedback tools speed up decisions. Over 442 Loom videos were reused for knowledge sharing. Productivity and collaboration improved across business functions.
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Kinsta used Dubb to boost outbound sales. Before Dubb, Kinsta struggled to get responses from potential customers. With Dubb, they... sent personalized video messages to prospects. This approach cut their average response time in half in just one week. Kinsta saw more engagement, more responses, and higher closing rates. Dubb helped Kinsta reach new customers and grow their sales pipeline.
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pCloudy used Ant Media Server to solve the challenge of real-time, low-latency video streaming for mobile app testing. Their global teams... needed to stream device screens live for collaborative testing. Ant Media Server's WebRTC and adaptive bitrate streaming enabled smooth, high-quality video across devices and networks. As a result, pCloudy saw a substantial increase in user engagement and improved app quality. The platform scaled easily as their user base grew.
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RelationalAI used Diffbot's Knowledge Graph to enrich sparse product data for a major online retailer. Diffbot's automated extraction technology added... thousands of product attributes from the public web. This helped RelationalAI build a more complete and accurate product knowledge graph. Their system achieved 99.6% precision and 41.38% recall in product inference. The project led to a published research paper at KDD 2020.
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Autobound's API helped Informa TechTarget launch IntentMail AI, boosting user retention by 30%. Sales reps now generate personalized emails 60-120x... faster, cutting email creation from 20-30 minutes to under 30 seconds. The integration saved over $400,000 in development costs and was 8x faster to deploy than building in-house. Over 250,000 messages were generated, and 75% of users became power users, making IntentMail AI a core feature in Priority Engine.
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Darwinbox used Hunter to improve their email outreach for sales and marketing. Before Hunter, they faced high bounce rates and... unreliable email verification. After switching, they saw a 15-20% improvement in identifying valid email addresses. Their response rate from sales-qualified leads doubled from 6% to 12%. The team also found Hunter easy for onboarding and managing multiple users.
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Cognism helped UpCloud double its sales opportunities in just two months. The sales team increased its connected call rate from... 4% to 27% using Cognism’s quality contact data. UpCloud’s BDRs now save 8 hours per week on manual work. All of UpCloud’s opportunities now come from Cognism data. The team values Cognism’s GDPR compliance and seamless Salesforce integration.
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TravelTime API helped The Stepstone Group improve job search by letting users filter jobs by commute time, not just distance. This change led... to a 10% increase in conversions and more job applications on Totaljobs. Recruiters on Jobsite found 60% more relevant candidates using commute-based search. The API also reduced costs compared to other providers. Users now stay on the platform longer and find jobs that fit their travel needs.
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Kulea’s BDaaS lead generation service helped Landstack, a UK SaaS platform, reach more land and property developers. Landstack needed to... book meetings with new prospects after exhausting their existing database. Kulea created a targeted digital marketing campaign with custom messaging. The campaign quickly generated strong interest and meetings, exceeding Landstack’s expectations. Landstack’s Head of Business Development praised the speed and impact of the results.
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