Sales Performance Management Client Stories | Industry adoption & Deployment Successes

SalesScreen helped Acrisure boost new revenue by 45% year-over-year. Acrisure used SalesScreen in their Accelerator sales enablement program. The platform motivated sales reps with gamification, comp...etitions, and real-time dashboards. SalesScreen made it easy to track progress and reward top performers. Every participant in the program reported 100% satisfaction. Acrisure plans to expand the program to 400 more people in 2024.
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Plecto and Aircall helped The Insurance Surgery move from paper-based systems to digital tools. The company used Aircall's power dialer and click-to-dial features to make 50% more calls each day. Ple...cto gave real-time call data and gamification, making it easy to track team performance. The switch was fast and simple, with no disruption. Customers got faster responses and a better experience.
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Arcade helped Long & Foster Property Services boost sales by 20%. The company used Arcade to keep remote insurance reps and property managers engaged. Gamification made work fun and improved team com...munication. The team saved 10% on sales incentives. Arcade helped build a strong remote-first culture and kept employees motivated during the COVID-19 crisis.
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Salestrail helped WhiteHat Jr scale its sales team from 500 to 1500+ managers and 5500+ employees. Before Salestrail, managers logged calls manually, which was slow and hard. With Salestrail, they no...w track up to 20 sales metrics automatically, like outbound calls and talk time. Sales managers use real-time data to improve performance and close the gap between top and bottom performers. Data-driven insights led to a 1% increase in conversion rate by increasing talk time with prospects.
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Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
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Palette helped Voxel automate sales commission calculations. Voxel chose Palette early to avoid manual work as they grew. The software handled multiple commission structures and scaled with their tea...m. Automation saved time and reduced errors, letting staff focus on strategic work. Sales reps gained trust and visibility with real-time dashboards. Voxel saw fewer commission-related questions and more confidence in payouts.
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Revegy account planning tools helped Siemens PLM Software improve sales team collaboration. Before, account plans were scattered in PowerPoint files and hard to use. Revegy gave everyone access to th...e same plans and tools in one place. Sales Orchestrators now work faster and more efficiently. The new system makes it easy to track progress and support customer goals.
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Prolifiq helped Afresh improve their sales process. Afresh used Prolifiq's Salesforce-native software to map key accounts and decision-makers. This made onboarding easier and helped sales reps find t...he right contacts faster. Afresh saw a 31% increase in pipeline, a 21% improvement in win rates, and a 15% increase in revenue from key accounts in the first year. The tool made account planning and collaboration much better for the team.
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Xactly Incent helped Highspot boost sales revenue and keep sales reps from leaving. Managers used Xactly dashboards to show reps how to earn more. One rep made more than his annual target in a single... month. Real-time commission tracking built trust and kept reps focused. Highspot saw strong performance and high retention during a tough job market.
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Xactly Incent helped Highspot boost sales revenue and keep sales reps from leaving. Managers used Xactly dashboards to show reps how to earn more. One rep made more than his annual target in a single... month. Real-time commission tracking built trust and kept reps focused. Highspot saw strong performance and high retention during a tough job market.
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Xactly Incent helped Highspot boost sales revenue and keep sales reps from leaving. Managers used Xactly dashboards to show reps how to earn more. One rep made more than his annual target in a single... month. Real-time commission tracking built trust and kept reps focused. Highspot saw strong performance and high retention during a tough job market.
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Varicent Sales Planning, ELT, and Incentives helped a global MedTech company modernize its sales compensation system. The company faced problems with outdated platforms and manual updates that slowed... down sales operations. With Varicent, they added over 1,000 new calculations and set up real-time crediting pipelines. The new system allowed for quick territory changes and reduced manual work. Sales reps now get accurate payouts, and leadership has better visibility into performance.
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Bravon helped Apperitivo connect beer lovers, sellers, trainers, and partners on one gamified platform. The challenge was to unite all stakeholders and track performance in a single space. Bravon pro...vided a solution with direct communication, performance rewards, and a shared wallet. 93% of users felt added value, 85% found rewards appealing, and 77% rated challenges as highly engaging. Users enjoyed the platform and wanted to keep using it.
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Hurrah! Leaderboards helped OSEG build a more outbound-focused sales team. OSEG wanted better visibility into sales metrics and a more engaging team environment. The gamification solution made sales ...activities more fun and visible. In just one month, OSEG increased sales team performance by 61%. They were $2 million ahead in campaign sales compared to previous seasons.
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Centrical unified Capita's performance management for 1,137 sales agents across Switzerland, Poland, and Bulgaria. Capita needed to connect systems and boost frontline engagement, sales, and service ...quality. Centrical's platform automated performance tracking and combined training, engagement, and analytics in one place. Capita saw a 57% increase in sales acquisition, a 14% rise in sales order intake, 25% fewer resource hours, and a 3-point NPS improvement.
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Optymyze unified, no-code platform helped a group of life sciences companies align sales commission practices across 15 countries. The companies faced challenges with inconsistent processes and lack ...of standardization. Optymyze provided a centralized system for sales commission management and automated business processes. Payment forecast variance dropped to 1-3%. Support calls from field reps fell by 75%. Management gained better reporting and control over sales compensation plans.
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Takeda Oncology worked with ZS to create an AI sales application. The solution used artificial intelligence to help sales teams. The goal was to improve sales effectiveness. The project focused on th...e pharmaceuticals and biotech industry. The case highlights the use of AI in sales for better business results.
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Octiv helps Motley Crew CrossFit manage their three fitness facilities in South Africa. Motley Crew chose Octiv for its modern, easy-to-use gym management platform. Octiv combines workout tracking an...d booking in one place, making operations simpler. The platform saves them from hiring extra staff for bookings and payments. Octiv also supports member growth and retention by tracking leads and attendance. Motley Crew values Octiv's personal support and boutique client experience.
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AmplifAI helped The Home Depot improve agent productivity, customer satisfaction, and revenue. The company used AmplifAI to measure coaching impact and identify key agent behaviors. They saw a 4% inc...rease in agent productivity and a 20% rise in customer satisfaction. Annual revenue increased by $135 million. Agents gained more control over their performance and saw direct results in key metrics.
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Goalplan helped Macforum improve employee engagement in their retail stores. Macforum faced problems with scattered data and slow reporting using old tools. With Goalplan, they now see performance da...ta in real time on any device. This made it easy for staff and managers to track goals and results. Macforum saved time, increased sales, and boosted team motivation. The company now has one tool for KPIs, competitions, and budgets, giving them a clear advantage.
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Cresta helped Cox Communications improve sales and retention in their residential services contact center. Cox used Cresta Insights, Cresta Coach, and Agent Assist to guide agents, standardize proces...ses, and analyze conversations. Revenue per chat for residential sales increased by 20-30%, and retention revenue rose by 10-20%. Highly engaged agents using real-time coaching saw even higher gains. Sales managers reduced new hire ramp time by 2 weeks and increased their agent-manager ratio from 10 to 14. All new hires reached 100%-200%+ revenue attainment goals.
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CloudShare helped NTT Innovation Laboratory Israel create fast, realistic product evaluation environments. Before CloudShare, NTT IL could not test new technology in safe, real-world settings. With C...loudShare, they built a "Virtual Smart Lab" to run proof of concepts and demos for multiple vendors. The team can now set up and change environments instantly, without DevOps help. CloudShare's clear pricing, strong control, and fast tech support impressed NTT IL. They now run 43 environments and plan to expand use to other NTT groups.
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Funifier's gamification platform powered the Adidas World Cup 2018 web app across GCC malls. Shoppers played physical football games in-store, earning points for discounts redeemable at checkout via ...app-generated barcodes. The app used points, quest lists, leveling up, instant feedback, milestone unlocks, and virtual goods to boost engagement. Features like countdown timers and evolving content kept users excited. This collaboration blended sports, gaming, and shopping for a dynamic retail experience.
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Checkmk Enterprise Edition helps Altoo, a Swiss FinTech, monitor its IT infrastructure with less effort. Altoo needed a secure, easy-to-use monitoring tool that would not require extra staff. They ch...ose Checkmk in 2019 for its simple setup and flexible alerts. Altoo now monitors both data center and office IT with Checkmk. The solution scales as Altoo grows, keeping IT operations efficient and secure.
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Dynatrace and Red Hat OpenShift helped Abercrombie & Fitch modernize its e-commerce platform. The company needed to move to a microservices and container architecture to support its direct to consume...r business. Dynatrace provided instant, full-stack visibility across OpenShift in hours, compared to three days with their old solution. The platform enabled faster transformation, seamless collaboration, and greater stability. AI-powered quality gates ensured software stability and improved customer experience.
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Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.
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FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.
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FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.
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TeamViewer Remote helps agrantis digitalize the agricultural value chain. agrantis uses TeamViewer for remote access, support, and management of customer devices. The international team installs, mai...ntains, and troubleshoots software for agricultural traders and farmers, even in remote areas. TeamViewer’s unattended access lets agrantis set up and fix systems without customer involvement. This reduces business interruptions and supports real-time decision making for customers.
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CXone helped ArrowXL fix problems with old, separate systems. ArrowXL used CXone to bring all contact center work into one place. Agents now save time and work faster. ArrowXL saw a 10% drop in labor... costs and agents handle two more contacts per hour. Better reporting lets managers and agents see how they are doing. Coaching and first-contact resolution improved. ArrowXL plans to use more AI features in the future.
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Observe.AI helps 3CLogic automate call reviews for contact centers. 3CLogic customers save up to 30 hours a week by automating quality assurance. The platform speeds up onboarding and coaching, impro...ving agent retention in 30 to 90 days. Deployment takes as little as two weeks for enterprise and BPO customers. 3CLogic uses Observe.AI to gain insights that guide business decisions and improve customer experience.
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SetSail helped Extreme Networks centralize sales data from email, calendars, and their entire RevOps tech stack. Before SetSail, sales data was inconsistent and incomplete because reps logged activit...y manually. With SetSail, leaders now see real-time rep activity and deal health in one dashboard. This lets them coach reps with accurate metrics and adjust incentives quickly. The sales team improved performance and made better revenue-driving decisions.
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Everstage helped Postman process sales commissions with 99.5% accuracy. Postman's sales teams grew by 300% while using Everstage. The platform supported accurate and scalable commission management. T...his improved efficiency as the team expanded. Everstage enabled Postman to handle rapid growth without errors in commission payouts.
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Intelliverse helped a large data center services provider improve appointment setting and marketing intelligence. The client wanted more qualified meetings and better brand awareness than their in-ho...use team could deliver. Intelliverse provided a dedicated team and transparent reporting. In 6 months, they generated over 85 qualified prospect meetings, found 50 future interest prospects, and uncovered 35 competitor contracts. The program also disqualified 270 suspects and improved outbound prospecting results.
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Ambition’s Sales Gamification helped Cisco’s renewals team track progress and boost motivation. Before, managers struggled to see daily and monthly activity, and reps lacked real-time recognition. Am...bition’s leaderboards and sales competitions made goals clear and work more fun. Cisco saw a 20% average increase in leads created month-over-month and doubled pipeline during Ambition Goals. Employee happiness also improved with gamification.
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AskIBM, built with watsonx.ai and IBM Granite large language models, automated routine business tasks for over 280,000 IBM employees. The IBM Chief Information Officer organization launched the alpha... in just 60 days, ingesting more than 30,000 documents. AskIBM helps draft emails, translate documents, and summarize content, boosting productivity. User adoption of natural language queries rose from 2–4% to 10% after training. The solution unified access to AI-powered digital assistants, streamlining daily work.
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Viajar Barato used Validity products to improve their online travel agency services. They offer vacation packages, hotel bookings, tickets, tours, and cruises in Brazil. Validity helped them ensure h...igh-quality data for better sales, marketing, and service ROI. The solution included tools like BriteVerify, DemandTools, Everest, and MailCharts. This improved their data quality and customer engagement.
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IActionable's gamification platform helped a Fortune 100 manufacturer boost sales team motivation and performance. The sales team lacked energy and real-time performance visibility. IActionable provi...ded immediate feedback and increased data visibility for managers and sales reps. The tool made sales targets and progress clear, encouraging competition and engagement. Status meetings became more frequent, and the team saw better communication and faster deal targeting. The company improved data visibility, performance reporting, and employee engagement.
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Salesforce helped Green Team Group move from spreadsheets to a modern CRM. They had no CRM and struggled with reporting and planning. ARPEDIO implemented Salesforce and integrated it with their ERP s...ystem. Now Green Team can plan, track, and report sales activities in one place. The company is more agile and commercially focused. Data now flows automatically from Salesforce to ERP, saving time and reducing manual work.
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LogicMonitor’s LM Envision platform gave Carrier Global Corporation a single view of their complex infrastructure. Carrier needed to monitor 650 sites worldwide and reduce tool sprawl after spinning ...off from a parent company. The platform helped Carrier spot issues early, automate monitoring, and cut costs. Carrier used LogicMonitor to quickly identify and resolve problems, like a Microsoft patch that affected their Active Directory. This improved visibility and proactive monitoring for Carrier’s global operations.
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PerformYard Employee Engagement helped Aero Simulation Inc. transform team engagement. The company grew from 100 to over 300 employees in three years. They replaced informal feedback with regular pul...se surveys and cohort analysis. The HR team used PerformYard to analyze engagement by department and work arrangement. One department's engagement score increased by 91 points in 30 days. The platform supported the company's rapid growth and improved employee feedback.
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Silver Grill Cafe wanted to increase sales of certain menu items. They used a gamification-based employee incentive program from Snowfly. Wait staff earned chances to play games and win points for se...lling specific items. Points could be converted to money on a debit card. The program led to a 66.2% return on investment. For every $1 spent, the cafe made an extra $1.66 in revenue from the targeted items.
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CREST-ERP helped Aldica Technologies improve production planning and inventory management. Before, Aldica tracked inventory and production with manual processes and excel, leading to errors and downt...ime. With CREST, Aldica automated production plans, die management, and sub-contracting. This improved machine efficiency, reduced downtime, and made costing more accurate. The new system also cut errors in quality control and made it easier to track finished goods and die usage.
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Spinify helped Absolute improve sales team performance with real-time visibility. The team used live feeds to track progress and update targets from anywhere. Employees felt more motivated to reach g...oals together. Spinify's gamification features made targets fun and boosted team morale. The solution increased engagement and helped Absolute hit their targets.
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Lattice helped Strive Health scale its people practices during rapid growth. The company used Lattice to create structured reviews and feedback. This kept employees engaged and supported. Strive Heal...th built a manager-driven career growth program in Lattice. They rolled out career tracks and tied reviews to promotion readiness. This helped reduce attrition and re-engage managers.
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