Magnolia CMS helped Purolite relaunch its global website. Purolite managed over 1,500 products and needed a platform for complex data... and localization. Magnolia enabled a multilingual site, custom admin portal, and CRM integration. Global teams now create localized landing pages and manage content easily. The new site delivers a unified user experience in multiple languages.
TransPerfect helped Pfizer build a multilingual e-learning portal for healthcare professionals. The project delivered 26 custom learning modules and 12... teaser videos, translated into three languages. Content reached medical institutions in over 50 countries. The digital modules improved the learning experience for healthcare workers. Pfizer supported better patient outcomes by providing high-quality training globally.
Advantage CSP Health Portal helped Mylan build a flexible health platform. Mylan launched Health Coach, a free in-pharmacy program to... improve patient health and boost brand loyalty. Med Mentor app gave patients reminders and personalized support for medication adherence. Digital signage with Mylan health tips reached over 500 medical centres and pharmacies in Canada. Mylan saw increased brand awareness and better healthcare outcomes for patients.
HEFAME Group used IBM Power Virtual Server to modernize its disaster recovery system. The company supports over 72,000 daily orders... and manages 300 terabytes of sensitive data. With IBM and Age2, HEFAME achieved a 4-hour recovery window and near-continuous data replication. The new cloud-based approach ensures business continuity and protects critical logistics for more than 6,200 pharmacies. Regular testing and documentation help maintain operational confidence and resilience.
HEFAME Group used IBM Power Virtual Server to modernize its disaster recovery system. The company supports over 72,000 daily orders... and manages 300 terabytes of sensitive data. With IBM and Age2, HEFAME achieved a 4-hour recovery window and near-continuous data replication. The new cloud-based approach ensures business continuity and protects critical logistics for more than 6,200 pharmacies. Regular testing and documentation help maintain operational confidence and resilience.
Biogen used Contentful and AI Actions to fix slow, costly translation workflows. The old CMS made it hard to manage... content in 30 languages. Contentful unified their content and let teams publish faster. AI Actions automated translations, saving $50,000 a year. Editors now translate pages in minutes, not weeks. Biogen can focus on better digital experiences for healthcare professionals.
Sanofi used Oodrive Meet to secure all governance meetings. The company needed to protect highly confidential data and limit admin... access to fewer than ten people. Their old on-premise solution was hard to maintain and became obsolete. Oodrive Meet provided a SaaS platform with strict data controls and no maintenance burden. All 16 board members adopted the new solution instantly. Admin rights are now limited to fewer than five people, improving security and freeing IT resources.
小野薬品工業 (Ono Pharmaceutical)
- Pharmaceuticals
- Large
Osaka, Japan
Acquia Cloud Platform helped Ono Pharmaceutical renew over 20 global websites. The company unified security and content management across patient,... medical, and corporate sites. Acquia's workflow tools made content updates faster and improved governance. Security risks dropped and operating costs went down. New sites now launch in about three months, and digital marketing is more effective with personalized content and automation.
FINE led a full rebrand for Mercalis, formerly TrialCard, a leader in patient affordability. The project included a new name,... brand identity, website, and digital marketing. FINE unified all offerings under one brand platform. The launch reached all stakeholders through integrated campaigns. The new brand now highlights Mercalis' expertise in life sciences and patient support.
a leading BioTech manufacturer
- Pharmaceuticals
- Large
*instinctools modernized a legacy software system for a leading BioTech manufacturer. The new web application enabled real-time dashboards and remote... monitoring of pharmaceutical production. Drug development accelerated by over 100 days. Onboarding time for new hires dropped from three days to six hours. The solution improved workload efficiency and allowed faster innovation.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
iNova Pharmaceuticals used Nintex to automate supply chain, HR, and finance processes. The company wanted to expand its brands and... reach new markets. Nintex helped iNova make vendor onboarding 30% faster. Staff now spend less time on manual tasks. Managers can track workflow status easily. iNova plans to automate more business processes with Nintex.
Laserfiche helped MilliporeSigma cut review and approval time for testing data by 85%. The STARS system centralized and standardized packaging... test data, reducing manual errors and improving compliance. Staff now use mobile forms to input and track test results, making audits easier. The lab team reclaimed time to explore new packaging materials and respond faster to service tickets. The new process is easier for new team members to learn and supports ongoing innovation.
Syskit Point helped Coripharma save four hours a day by centralizing access reporting. The IT team used to spend many... hours checking user access across SharePoint sites. With Syskit Point, they now manage permissions in bulk and monitor access from one place. This led to saving a half-person’s worth of work and improved compliance with regulations. Coripharma can now quickly provide auditors with access overviews and manage user provisioning faster.
Bluefish Pharmaceuticals
- Pharmaceuticals
- Small
Stockholm, Sweden
Bluefish Pharmaceuticals used X-Docs from Lasernet Group to improve quality management. They moved from a manual, paper-based system to a... digital EQMS in under three months. This change reduced manual administration by about two-thirds. The new system gave Bluefish full visibility and better compliance across quality workflows. Automated reporting and alerts helped staff act quickly and improved transparency. Bluefish now has a stronger foundation for future growth in pharmaceuticals.
Bluefish Pharmaceuticals
- Pharmaceuticals
- Small
Stockholm, Sweden
Bluefish Pharmaceuticals used X-Docs from Lasernet Group to improve quality management. They moved from a manual, paper-based system to a... digital EQMS in under three months. This change reduced manual administration by about two-thirds. The new system gave Bluefish full visibility and better compliance across quality workflows. Automated reporting and alerts helped staff act quickly and improved transparency. Bluefish now has a stronger foundation for future growth in pharmaceuticals.
Log360 gave Qinecsa Solutions a single dashboard for all security events. Before Log360, they had no centralized SIEM and struggled... with compliance and threat detection. Log360’s real-time alerts helped them spot and stop a malware attack before it caused harm. The platform made it easier to monitor VPNs, databases, and other critical systems. Qinecsa now meets audit requirements and responds to threats much faster.
Bayer HealthCare Pharmaceuticals
- Pharmaceuticals
- Very Large
Leverkusen, Germany
ActiveDocs helped Bayer HealthCare Pharmaceuticals automate contract document creation. Before, the legal team made all contracts by hand, which took... a lot of time. With ActiveDocs and SharePoint, users now answer a few questions and the system builds the right documents. Nintex workflows guide review and approval. This solution removed manual work, sped up deployment, and made compliance easier. Now, Bayer's teams create and manage contract sets quickly and with less risk.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
A global life science company (subsidiary of a global leader in pharmaceuticals and chemicals)
- Pharmaceuticals
- Very Large
Componize CCMS helped a global life science company improve technical documentation. The team automated version control and streamlined collaboration for... writers and subject matter experts. They reduced manual errors and improved compliance with ISO standards. Audit trails made reporting and traceability easier. The company now produces accurate, high-quality documentation faster.
A global pharmaceutical company
- Pharmaceuticals
- Very Large
Zasio helped a global pharmaceutical company overhaul its records retention process. The company needed expert consulting and a new retention... management tool. Zasio reviewed and simplified 300 retention codes across 12 countries, reducing them by about 100. The Versatile platform automated updates, saving the records manager 40% of manual update time. Zasio’s team also provided privacy reviews and custom reporting, supporting compliance and risk management. The partnership has lasted over nine years, with ongoing consulting and support.
Docsvault helped Acino Pharma, a Swiss pharmaceutical company, streamline document review and approval. Over 3,000 employees now use a centralized... repository to manage documents and collect digital signatures. The solution enabled secure sharing with external partners and automated workflows, reducing approval delays. Productivity increased and the company reduced its carbon footprint. Docsvault also ensured compliance with FDA and EudraLex requirements.
Charles River Laboratories
- Pharmaceuticals
- Large
Wilmington, USA
Charles River Laboratories uses M-Files to manage regulated documentation. The platform helps them streamline workflows for compliance. M-Files also supports... global scientific collaboration. This improves document control and efficiency for their teams. The solution helps meet strict industry regulations. Charles River Laboratories benefits from better workflow and collaboration.
Pfizer used the CARA Platform to replace legacy systems for regulatory, quality, legal, and labelling documents. The company consolidated four... systems and managed 18 million documents for 40,000 users. CARA improved user experience and reduced training needs with a unified interface. The legal team gained new features for contract management, including comparison and redaction. Pfizer achieved major cost savings and streamlined its in-house infrastructure.
A leading pharmaceutical organization
- Pharmaceuticals
- Very Large
RightFind Enterprise helped a global pharmaceutical leader give 40,000+ employees access to digital research content. The company needed to share... information internally and externally while staying compliant. RightFind Enterprise enabled the library to grow from a few textbooks to a global digital service. The platform adapted to the company's needs and fostered a strong partnership. The solution supported research integrity and compliance.
Jedox helped Rommelag speed up the consolidation process for 24 subsidiaries. Before, Rommelag used Excel, which was slow and made... it hard to see group-wide financials. With Jedox, data flows are automated and reporting is much faster and clearer. The system connects to local accounting tools and lets teams share data with one click. Now, Rommelag can create reports anytime and plan for more frequent financial statements.
MediSpend used GoodData to help life sciences companies track and report payments to healthcare professionals. Manual tracking was slow and... risky, so MediSpend embedded analytics into their workflow. GoodData’s Life Cycle Management feature cut onboarding time from days to hours. About 35-40% of MediSpend’s customers now use the Insights platform. The company also reduced costs by eliminating a separate ETL partner and streamlining onboarding.
Merck Semoy used Dream Report to modernize its outdated systems. The company needed to boost efficiency and meet compliance standards.... Dream Report helped standardize reporting and improve visibility into production data. This change supported better operations and compliance. Merck Semoy moved closer to operational excellence with these improvements.
Angelini used CodeTwo Email Signatures 365 to standardize email signatures for 5,700 employees across 17 countries. The company unified branding... and ensured legal compliance by managing signatures centrally in Microsoft 365. Signature updates, including new logos, were deployed to all users in minutes. IT staff saved up to three business days per month by automating signature management. The solution worked on all devices and allowed non-IT staff to manage signatures securely.
Angelini used CodeTwo Email Signatures 365 to standardize email signatures for 5,700 employees across 17 countries. The company unified branding... and ensured legal compliance by managing signatures centrally in Microsoft 365. Signature updates, including new logos, were deployed to all users in minutes. IT staff saved up to three business days per month by automating signature management. The solution worked on all devices and allowed non-IT staff to manage signatures securely.
Bayer Crop Sciences
- Pharmaceuticals
- Very Large
Leverkusen, Germany
TIBCO Spotfire and Data Virtualization help Bayer Crop Sciences empower 14,000 users with agroscience analytics. Bayer uses AI and image... analytics to monitor crops, overlay data layers, and improve precision agriculture. The platform enables consistent statistical modeling and supports a robust end-to-end data pipeline. Bayer's team leverages analytics to track crops globally, optimize resources, and drive continuous learning. The solution fosters collaboration, process governance, and data reuse across the organization.
Dr. Reddy's Laboratories
- Pharmaceuticals
- Very Large
Hyderabad, India
Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.
HEFAME Group used IBM Power Virtual Server to modernize its disaster recovery system. The company supports over 72,000 daily orders... and manages 300 terabytes of sensitive data. With IBM and Age2, HEFAME achieved a 4-hour recovery window and near-continuous data replication. The new cloud-based approach ensures business continuity and protects critical logistics for more than 6,200 pharmacies. Regular testing and documentation help maintain operational confidence and resilience.
Infor helped Ibnsina Pharma improve productivity across its operations. The company replaced its legacy ERP and manual processes with Infor’s... warehouse management and ERP solutions. Integration with suppliers, government, and internal platforms became easy. Data visibility and business dashboards enabled faster decisions. Ibnsina Pharma now manages costs and revenue more precisely and supports business growth.
Excision BioTherapeutics
- Pharmaceuticals
- Small
San Francisco, USA
Vena helped Excision BioTherapeutics cut data aggregation time from 3–4 weeks to just 1 week. The finance team reduced variance... analysis from 10 hours to 4 hours. Vena’s template drill-down features let managers track spending and find cost savings. The company avoided hiring extra staff for FP&A, saving money on headcount. More than a third of employees now use Vena for budgeting and forecasting. This shift enabled bottom-up budgeting and faster, more accurate financial reporting.
EVERSANA used Arena QMS to replace manual processes and spreadsheets. The new cloud-based system automated complaint handling and audit management.... EVERSANA sped up onboarding and improved regulatory compliance for its customers. The team now generates training reports in minutes, not hours. Arena QMS enabled secure workspaces and deeper insights into quality data. Customer satisfaction and data integrity increased after implementation.
Log360 gave Qinecsa Solutions a single dashboard for all security events. Before Log360, they had no centralized SIEM and struggled... with compliance and threat detection. Log360’s real-time alerts helped them spot and stop a malware attack before it caused harm. The platform made it easier to monitor VPNs, databases, and other critical systems. Qinecsa now meets audit requirements and responds to threats much faster.
Unither Pharmaceuticals uses Talend Data Fabric to manage many data flows. The solution helps them follow GxP rules for data... integrity. They rely on Qlik to orchestrate and unify their data. This supports compliance and efficient operations. The case highlights data integration and governance in the pharmaceutical industry.
Unither Pharmaceuticals uses Talend Data Fabric to manage many data flows. The solution helps them follow GxP rules for data... integrity. They rely on Qlik to orchestrate and unify their data. This supports compliance and efficient operations. The case highlights data integration and governance in the pharmaceutical industry.
A leading healthcare technology and pharmaceutical company
- Pharmaceuticals
- Very Large
Nexla helped a leading healthcare technology and pharmaceutical company process over 400 TB of physiological sensor data in just 10 days. The company cut... data processing time by more than 50x, from 6 minutes to 8 seconds. Nexla automated data ingestion, transformation, and monitoring, reducing manual work and costs. The solution enabled faster integration of new devices and ensured compliance with robust encryption. Data scientists and engineers saved significant time and resources.
Novo Nordisk's field leaders spent up to 10 days each quarter reconciling data across Excel, Qlik, and Tableau. With Tellius, they... now ask plain-English questions and get answers in just 2 days. The solution uses a pharma intelligence layer on Snowflake, enabling AI-driven field analytics and a single source of truth. Adoption grew 275% across 11 field teams and the home office. Quarterly reporting shrank from 76 slides to a single prompt, saving days of analyst work.
HH Global helped バイエル improve global marketing processes using advanced technology. バイエル needed to keep brand consistency and quality without... slowing campaign speed. HH Global provided digital tools, creative production, and data dashboards. Teams now share and reuse POS campaigns across 61 markets. バイエル increased ROI, sped up decisions, and improved sustainability tracking. Over 140 billion items are delivered each year.
Bayer Crop Sciences
- Pharmaceuticals
- Very Large
Leverkusen, Germany
TIBCO Spotfire and Data Virtualization help Bayer Crop Sciences empower 14,000 users with agroscience analytics. Bayer uses AI and image... analytics to monitor crops, overlay data layers, and improve precision agriculture. The platform enables consistent statistical modeling and supports a robust end-to-end data pipeline. Bayer's team leverages analytics to track crops globally, optimize resources, and drive continuous learning. The solution fosters collaboration, process governance, and data reuse across the organization.
Bayer Crop Sciences
- Pharmaceuticals
- Very Large
Leverkusen, Germany
TIBCO Spotfire and Data Virtualization help Bayer Crop Sciences empower 14,000 users with agroscience analytics. Bayer uses AI and image... analytics to monitor crops, overlay data layers, and improve precision agriculture. The platform enables consistent statistical modeling and supports a robust end-to-end data pipeline. Bayer's team leverages analytics to track crops globally, optimize resources, and drive continuous learning. The solution fosters collaboration, process governance, and data reuse across the organization.
Bayer Crop Sciences
- Pharmaceuticals
- Very Large
Leverkusen, Germany
TIBCO Spotfire and Data Virtualization help Bayer Crop Sciences empower 14,000 users with agroscience analytics. Bayer uses AI and image... analytics to monitor crops, overlay data layers, and improve precision agriculture. The platform enables consistent statistical modeling and supports a robust end-to-end data pipeline. Bayer's team leverages analytics to track crops globally, optimize resources, and drive continuous learning. The solution fosters collaboration, process governance, and data reuse across the organization.
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
Dr. Reddy's Laboratories
- Pharmaceuticals
- Very Large
Hyderabad, India
Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.
Vericel used Acquia Campaign Studio, based on Mautic, to automate communication with both physicians and patients. In just six weeks,... Vericel launched its first automated campaigns. Email read and clickthrough rates were consistently above industry averages. The company saw a measurable increase in physician-driven activations. Automation helped Vericel engage healthcare audiences and streamline outreach.
iNova Pharmaceuticals used Nintex to automate supply chain, HR, and finance processes. The company wanted to expand its brands and... reach new markets. Nintex helped iNova make vendor onboarding 30% faster. Staff now spend less time on manual tasks. Managers can track workflow status easily. iNova plans to automate more business processes with Nintex.
Nestlé Health Science
- Pharmaceuticals
- Very Large
Vevey, Switzerland
Nestlé Health Science used Klaviyo to manage marketing for 43 international accounts. The company needed to centralize CRM and personalize... communication across many brands and regions. Klaviyo enabled fast deployment of email and SMS campaigns, reducing technical support needs. The platform’s predictive analytics and translation tools increased customer engagement in multiple languages. Klaviyo now drives a significant share of revenue for Nestlé Health Science.
Global life sciences company
- Pharmaceuticals
- Very Large
Redpoint CDP helped a global life sciences company unify all customer data into a single source of truth. The company used... real-time segmentation and identity resolution to map individuals to B2B parent accounts. This enabled precise personalization and improved digital marketing and analytics. The solution increased operational efficiency and enhanced marketing automation. The company maintained its existing MarTech stack while optimizing customer journeys across channels.
A leading pharmaceutical company
- Pharmaceuticals
- Very Large
Wunderkind Ads helped a leading pharmaceutical company launch a new prescription product in a crowded market. The campaign focused on... building brand awareness and engaging healthcare providers and consumers. Wunderkind used custom ad strategies, advanced targeting, and animated display units to reach key demographics. The campaign achieved a 1.27% CTR, a 5.6% brand awareness lift among target households, and 5,700 conversions. The ads maintained regulatory compliance while driving strong engagement and recall.
ADARx Pharmaceuticals used LinkSquares to centralize and manage contracts during rapid growth. Before LinkSquares, finding agreements for funding rounds was... slow and disorganized. With LinkSquares Analyze, ADARx quickly ran reports, cross-referenced data, and avoided missed renewals. LinkSquares Finalize let non-legal staff self-service agreements, speeding up drafting and review. The legal team saved time and prepared for future funding and clinical trials. Contract management became a key asset as ADARx scaled.
Gatekeeper helped Exscientia automate and streamline its NDA process. Before, the legal team spent up to seven hours a week... managing NDAs using email and spreadsheets. With Gatekeeper, negotiation time was cut in half and admin time nearly eliminated. The team now saves almost four hours each week. NDA acceptance rates improved by 15%. The legal team can now focus on strategic work instead of repetitive admin tasks.
Fortune 500 Pharmaceutical Corporation
- Pharmaceuticals
- Very Large
RelativityOne helped a Fortune 500 pharmaceutical company modernize its e-discovery program. The company faced rising legal and investigation demands and... needed to scale operations without losing control or efficiency. With Deloitte, they moved to a cloud-based platform, improving auditability and workflow automation. In the first year, they managed 105 legal hold matters, 4,250 custodians, and processed 20 TB of data. The unified platform increased visibility, reduced manual work, and enabled faster, more defensible legal processes.
A leading global pharmaceutical organization
- Pharmaceuticals
- Very Large
Zycus helped a leading global pharmaceutical organization digitize its procurement process. The company uploaded over 9,900 suppliers and generated more... than 550 contracts using Zycus’ contract management tools. They conducted 90+ sourcing events and managed 1,700+ requests through the platform. Zycus provided instant visibility into savings and event statistics. The solution streamlined supplier database management and improved governance.
Tradogram helped Leafline Labs cut purchase order processing time from up to 8 hours to just minutes. The team improved... communication with suppliers and staff, making approvals nearly instant and fully documented. Automated spend reports replaced manual invoice tracking, giving better control over budgets. Leafline Labs achieved 1-5% operational cost savings and eliminated approval bottlenecks. Staff found Tradogram easy to use for PO creation and expense tracking, boosting efficiency and spend management.
Un leader pharmaceutique italien
- Pharmaceuticals
- Very Large
Italy
DiliTrust CLM helped a leading Italian pharmaceutical company unify contract management for 700 users. The company faced risks from scattered... contracts and inconsistent templates. With DiliTrust, they gained a central platform, standardized templates, and real-time collaboration. Legal risks dropped and contract execution sped up. Teams now spend less time searching and more time on strategic work.
Boehringer Ingelheim
- Pharmaceuticals
- Very Large
Ingelheim am Rhein, Germany
Docusign eSignature helped Boehringer Ingelheim cut document turnaround from two weeks to three days. The company saw a 6x return... on investment and saved $41 per document. Error rates dropped by 88%. Over 5,500 employees in 80+ countries now use the solution. Boehringer Ingelheim also reduced paper use and increased mobile signing, supporting their digital and green goals.
Lupin used the Icertis Contract Intelligence Platform to improve contract management. The company faced challenges with accountability, tracking changes, and... managing legacy contracts. Icertis provided a central repository and advanced obligation management. After 12 months, Lupin saw faster contract retrieval and better efficiency. The platform is now used by both legal and business teams.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Contract Logix helped Vitara Biomedical centralize over 500 contracts in a secure, cloud-based system. The small legal team gained instant... visibility into contract status and improved workflow with out-of-the-box templates. Manual, insecure processes were replaced by automated contract management. The platform enabled Vitara to show compliance maturity to investors during Series B funding. Reporting features let the team track contracts from request to signature.
Top Stories in Pharmaceuticals about adoption of CRM software
小林製薬株式会社
- Pharmaceuticals
- Large
Osaka, Japan
OutSystems helped 小林製薬株式会社 build an in-house system development team for digital transformation. The company moved from outsourced development to internal... agile app creation using OutSystems' low-code platform. Sales and store staff now use apps to analyze sales data and gain insights, reducing manual work from hours to about one hour. The new system enables faster releases, with up to three updates per month, and plans to migrate 400 web systems to OutSystems. Staff value the easy, safe app development and plan to expand usage company-wide.
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
Infor helped Ibnsina Pharma improve productivity across its operations. The company replaced its legacy ERP and manual processes with Infor’s... warehouse management and ERP solutions. Integration with suppliers, government, and internal platforms became easy. Data visibility and business dashboards enabled faster decisions. Ibnsina Pharma now manages costs and revenue more precisely and supports business growth.
A leading pharmaceutical manufacturer
- Pharmaceuticals
- Large
CRMJetty built a Salesforce vendor management portal for a leading pharmaceutical manufacturer. The company needed to protect sensitive supplier data... from unauthorized access and breaches. CRMJetty's solution used advanced access controls, secure communication, and encryption. The portal achieved 99% confidentiality of supplier information. Supplier trust grew, with a 15% rise in collaborative projects. Workflow efficiency improved by 25%.
webCRM helps Apotekernes A. m.b.a. manage 200 pharmacy owners. The team uses webCRM for email invitations, owner sign-ups, and monthly...reporting. The CRM integrates with their ERP and BI systems. Marketing sends newsletters and campaigns through webCRM. The sales team plans and tracks meetings at 520 pharmacy units, analyzing activities in Power BI.
Farvima Medicinali used vtenext to centralize customer information and streamline internal processes. The CRM solution enabled automatic onboarding for new... customers and improved credit recovery tracking. Sales staff accessed detailed customer reports directly in chemist shops. Marketing campaigns became more targeted and effective. Customer service and agent activities were better organized, leading to improved customer management.
Stingo CRM helped Radicool Pharmaceutical track all leads and market pharma products. The CRM made it easier to keep customers... loyal and improve their wellbeing. Automation features saved time for the team. The company used Stingo CRM to manage customer relationships and boost engagement. The testimonial highlights benefits for pharma sales and lead management.
Sanofi Genzyme used Novatek International's cloud-based solution to manage environmental and utility monitoring data. The project aimed to reduce workload,... improve data integrity, and automate trend analysis. Implementation took less than six months, with 8 key users trained on site and 35 users trained remotely. Over 44,000 environmental and 9,000 utility samples were managed post-implementation. The QC department successfully digitalized its activities, meeting regulatory and validation needs.
Omnipresence CRM helped Sanofi China deploy a unified, cloud-based CRM to over 5,500 users. The solution replaced legacy systems and... improved omnichannel customer and employee experiences. Sanofi achieved compliance with Chinese Data Residency and PIPL laws. The CRM enabled better decision making, streamlined operations, and reduced total cost of ownership. Integration with Microsoft Dynamics 365 and Teams accelerated communication and business outcomes.
Vivesto needed to protect sensitive R&D and patient data when sharing with external partners. The company used Tresorit's cloud-based workspace... and Outlook plugin to encrypt emails and control document access. Employees found Tresorit easy to use, reducing IT support time. The admin center let IT monitor user activity and offer targeted help. Security features like watermarks and audit trails gave Vivesto confidence in data protection.
Alation helped Alkermes, a global biopharmaceutical company, centralize and organize hundreds of internal and external data feeds. Before Alation, data... was scattered and hard to find, slowing down business decisions. With Alation’s data intelligence platform, Alkermes improved data quality and consistency for reporting. Data discovery time dropped from days to minutes. The platform made data more accessible, boosting data literacy and freeing IT teams to focus on higher-value work. This enabled Alkermes to support its commercial strategy and improve patient outcomes in neuroscience.
CData Sync helped Recordati automate data integration across SAP, Salesforce, and Microsoft. The company processes 1.5 billion rows monthly with... a three-person BI team. Sync replaced manual SSIS pipelines, speeding up data delivery to 3,500 users and 300 decision-makers. Data now reaches decision-makers up to seven times faster. This enabled Recordati to drive annual revenue growth and improve supply chain analytics.
Activate Scientific used an on-premise PIM and MDM platform to manage over 150,000 SKUs. The company automated data imports from... ERP and exports to Shopware, ending manual updates. A supplier selection algorithm improved sales profitability by more than 20%. Automated workflows reduced manual work and errors. Centralized data boosted reporting and pricing accuracy.
Pfizer uses Reltio to unify data for over 30 million customers in 140 countries. The company relies on master data... management to support key business functions. Reltio helps Pfizer make strategic decisions with real-time, connected data. This platform is central to Pfizer’s focus on customer and patient needs. Nishith Trivedi from Pfizer highlights Reltio’s role in their transformation.
Boiron used Quest SharePlex to solve database availability and reporting challenges. They needed to meet a four-hour recovery time for... Oracle databases without costly upgrades. SharePlex enabled real-time data replication and offloaded reporting, improving performance and user experience. Boiron saved thousands in licensing fees by avoiding Oracle Enterprise Edition. Replication latency dropped to under five minutes, ensuring near-real-time data access. SharePlex proved reliable and adaptable for Boiron’s evolving needs.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
Talend helped Hermes Arzneimittel boost system integration speed by 50%. The company used Talend to connect six different manufacturing systems.... This improved data integration and process monitoring. Hermes now analyzes more data to spot trends and verify processes for all products. The new data strategy helps Hermes meet strict pharma regulations and stay ahead of competitors.
A leading healthcare technology and pharmaceutical company
- Pharmaceuticals
- Very Large
Nexla helped a leading healthcare technology and pharmaceutical company process over 400 TB of physiological sensor data in just 10 days. The company cut... data processing time by more than 50x, from 6 minutes to 8 seconds. Nexla automated data ingestion, transformation, and monitoring, reducing manual work and costs. The solution enabled faster integration of new devices and ensured compliance with robust encryption. Data scientists and engineers saved significant time and resources.
US-based pharmaceutical company
- Pharmaceuticals
- Large
USA
Gimmal Physical helped a US-based pharmaceutical company after a major acquisition. The company needed to manage more records and meet... FDA and GLP rules. Before, they used Excel and shared drives, which caused compliance problems. Gimmal set up a browser-based system with barcoding and check-in/check-out. Now, the company tracks records easily and stays compliant with regulations.
TransPerfect helped Pfizer build a multilingual e-learning portal for healthcare professionals. The project delivered 26 custom learning modules and 12... teaser videos, translated into three languages. Content reached medical institutions in over 50 countries. The digital modules improved the learning experience for healthcare workers. Pfizer supported better patient outcomes by providing high-quality training globally.
Vivesto needed to protect sensitive R&D and patient data when sharing with external partners. The company used Tresorit's cloud-based workspace... and Outlook plugin to encrypt emails and control document access. Employees found Tresorit easy to use, reducing IT support time. The admin center let IT monitor user activity and offer targeted help. Security features like watermarks and audit trails gave Vivesto confidence in data protection.
HEFAME Group used IBM Power Virtual Server to modernize its disaster recovery system. The company supports over 72,000 daily orders... and manages 300 terabytes of sensitive data. With IBM and Age2, HEFAME achieved a 4-hour recovery window and near-continuous data replication. The new cloud-based approach ensures business continuity and protects critical logistics for more than 6,200 pharmacies. Regular testing and documentation help maintain operational confidence and resilience.
BindTuning helped Amicus Therapeutics create a unified Office 365 intranet for employees. The new intranet improved collaboration and made information... easy to find from any device. BindTuning web parts, like People and Tiles, replaced costly third-party tools and enabled employee directories and mentoring. The accessibility tool made the digital workplace inclusive for all abilities. During the pandemic, the intranet supported seamless remote work and boosted productivity.
iNova Pharmaceuticals used Nintex to automate supply chain, HR, and finance processes. The company wanted to expand its brands and... reach new markets. Nintex helped iNova make vendor onboarding 30% faster. Staff now spend less time on manual tasks. Managers can track workflow status easily. iNova plans to automate more business processes with Nintex.
iNova Pharmaceuticals used Nintex to automate supply chain, HR, and finance processes. The company wanted to expand its brands and... reach new markets. Nintex helped iNova make vendor onboarding 30% faster. Staff now spend less time on manual tasks. Managers can track workflow status easily. iNova plans to automate more business processes with Nintex.
memoQ helped PSI-CRO cut translation turnaround time by 10-50%. The team now achieves almost 100% consistency in terminology. Multiple translators... can work together in real time. Errors in translations have dropped. PSI-CRO can now deliver high-quality medical translations faster and more reliably.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
TeamViewer Frontline Pick helped Berlin-Chemie boost order picking productivity by up to 20%. The company switched from pick-by-voice to pick-by-vision... using smart glasses. Employees now process up to nine orders at once and validate products instantly. Error rates dropped and traceability improved. The solution also made work more ergonomic and increased employee satisfaction.
PRA Health Sciences
- Pharmaceuticals
- Very Large
Raleigh, USA
PRA Health Sciences used Vyapin’s SPListX for SharePoint to improve document management during clinical trials. The company needed to export... selected documents and metadata securely for sponsors, a task SharePoint could not do natively. Vyapin’s tool enabled PRA to filter, view, and export documents easily, supporting regulatory compliance and sponsor requirements. The federated identity feature allowed seamless single sign-on integration. PRA praised Vyapin’s responsive support and product flexibility, which helped them deliver better client experiences.
How Email Marketing is Delivering ROI for Pharmaceuticals Leaders
Angelini
- Pharmaceuticals
- Large
Rome, Italy
Angelini used CodeTwo Email Signatures 365 to standardize email signatures for 5,700 employees across 17 countries. The company unified branding... and ensured legal compliance by managing signatures centrally in Microsoft 365. Signature updates, including new logos, were deployed to all users in minutes. IT staff saved up to three business days per month by automating signature management. The solution worked on all devices and allowed non-IT staff to manage signatures securely.
Angelini used CodeTwo Email Signatures 365 to standardize email signatures for 5,700 employees across 17 countries. The company unified branding... and ensured legal compliance by managing signatures centrally in Microsoft 365. Signature updates, including new logos, were deployed to all users in minutes. IT staff saved up to three business days per month by automating signature management. The solution worked on all devices and allowed non-IT staff to manage signatures securely.
Angelini used CodeTwo Email Signatures 365 to standardize email signatures for 5,700 employees across 17 countries. The company unified branding... and ensured legal compliance by managing signatures centrally in Microsoft 365. Signature updates, including new logos, were deployed to all users in minutes. IT staff saved up to three business days per month by automating signature management. The solution worked on all devices and allowed non-IT staff to manage signatures securely.
Rocketseed helped Crown Bioscience create brand-compliant email signature templates for their sales team. The solution enabled frequent updates with targeted... banners and calls-to-action, tracked engagement, and integrated with Salesforce and Hubspot. CrownBio's top three banners achieved an 18% engagement rate, with one white paper banner reaching a 30% click-through rate. The marketing team gained better insight into outbound sales email activity and improved campaign relevance.
Keap helped Avalon Pharmacy grow revenue by 20% year-over-year. The pharmacy used Keap’s CRM and marketing automation to collect patient... info, send segmented emails, and boost Google reviews. They captured 8,000 contacts, nearly half their town’s population. Automated campaigns improved patient engagement and retention. Keap enabled personalized service, setting Avalon apart from big competitors.
DermaVidya used Netcore to improve doctor engagement. They achieved a 10% conversion rate. Automation and multichannel outreach helped them cut... costs by 99%. The solution scaled their outreach 5 times. Netcore enabled better engagement with doctors through digital channels.
Nestlé Health Science
- Pharmaceuticals
- Very Large
Vevey, Switzerland
Nestlé Health Science used Klaviyo to manage marketing for 43 international accounts. The company needed to centralize CRM and personalize... communication across many brands and regions. Klaviyo enabled fast deployment of email and SMS campaigns, reducing technical support needs. The platform’s predictive analytics and translation tools increased customer engagement in multiple languages. Klaviyo now drives a significant share of revenue for Nestlé Health Science.
A global pharmaceutical company
- Pharmaceuticals
- Very Large
Zasio helped a global pharmaceutical company overhaul its records retention process. The company needed expert consulting and a new retention... management tool. Zasio reviewed and simplified 300 retention codes across 12 countries, reducing them by about 100. The Versatile platform automated updates, saving the records manager 40% of manual update time. Zasio’s team also provided privacy reviews and custom reporting, supporting compliance and risk management. The partnership has lasted over nine years, with ongoing consulting and support.
Pharmaceuticals Clients Speak: The Impact of deploying Digital Signature solutions
Takeda Pharmaceuticals
- Pharmaceuticals
- Very Large
Tokyo, Japan
Okta helped Takeda Pharmaceuticals unify identity management for 71,000 employees after acquiring Shire. The team integrated employees and apps in... just six months, with zero downtime over two years. Okta Workflows and API Access Management automated tasks, reducing manual coding and boosting productivity. Takeda now handles 500 authentications per minute and delivers faster, self-service support for users. The platform enabled a 5x faster identity deployment compared to in-house solutions.
iNova Pharmaceuticals used Nintex to automate supply chain, HR, and finance processes. The company wanted to expand its brands and... reach new markets. Nintex helped iNova make vendor onboarding 30% faster. Staff now spend less time on manual tasks. Managers can track workflow status easily. iNova plans to automate more business processes with Nintex.
Amgen used RMail to send electronic physician packages and disclosures. The integration provided timestamped proof of delivery, reducing the need... for couriers and paper. Amgen used Registered Email services with encryption to transmit essential documents. This helped Amgen meet compliance requirements and lower risk. The solution was easy to use and cost-effective.
Boehringer Ingelheim
- Pharmaceuticals
- Very Large
Ingelheim am Rhein, Germany
Docusign eSignature helped Boehringer Ingelheim cut document turnaround from two weeks to three days. The company saw a 6x return... on investment and saved $41 per document. Error rates dropped by 88%. Over 5,500 employees in 80+ countries now use the solution. Boehringer Ingelheim also reduced paper use and increased mobile signing, supporting their digital and green goals.
Boehringer Ingelheim
- Pharmaceuticals
- Very Large
Ingelheim am Rhein, Germany
Docusign eSignature helped Boehringer Ingelheim cut document turnaround from two weeks to three days. The company saw a 6x return... on investment and saved $41 per document. Error rates dropped by 88%. Over 5,500 employees in 80+ countries now use the solution. Boehringer Ingelheim also reduced paper use and increased mobile signing, supporting their digital and green goals.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Cipla automated over 20,000 medico-legal documents monthly using emSigner from eMudhra. The company needed to ensure compliance, data integrity, and... secure remote workflows during the pandemic. emSigner enabled digital signatures, streamlined document workflows, and supported regulatory compliance like FDA 21 CFR and GxP. The solution reduced manual effort by up to 80% and allowed Cipla to operate efficiently with a distributed workforce. Cipla now maintains a secure, paperless environment across all business units.
Frontify helped Brenntag launch a new global brand identity. Brenntag used Frontify to centralize brand guidelines and digital assets for... 17,000 employees. Over 12,000 users registered on the platform, managing 10,000+ assets. Employees created 500+ new branded publications monthly using templates. The integration with empower® and Frontify saved 1,963 working hours in PowerPoint, delivering a 554% ROI. Brand consistency and adoption improved across all regions.
Sanofi used Oodrive Meet to secure all governance meetings. The company needed to protect highly confidential data and limit admin... access to fewer than ten people. Their old on-premise solution was hard to maintain and became obsolete. Oodrive Meet provided a SaaS platform with strict data controls and no maintenance burden. All 16 board members adopted the new solution instantly. Admin rights are now limited to fewer than five people, improving security and freeing IT resources.
小野薬品工業 (Ono Pharmaceutical)
- Pharmaceuticals
- Large
Osaka, Japan
Acquia Cloud Platform helped Ono Pharmaceutical renew over 20 global websites. The company unified security and content management across patient,... medical, and corporate sites. Acquia's workflow tools made content updates faster and improved governance. Security risks dropped and operating costs went down. New sites now launch in about three months, and digital marketing is more effective with personalized content and automation.
Una empresa biofarmacéutica global (EE. UU.)
- Pharmaceuticals
- Large
USA
Quantum DXi ayudó a una empresa biofarmacéutica global a reducir el tiempo de backup a la mitad y lograr restauraciones casi instantáneas. Antes, la empresa... gastaba más de $10,000 al mes en cintas y las restauraciones tardaban hasta una semana. Con Quantum, el consumo de cintas bajó a una décima parte y ahorraron $100,000 al año. El volumen de datos creció un 400% en tres años, pero la solución escaló fácilmente. La deduplicación de datos alcanzó el 99,1%.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
Activate Scientific used an on-premise PIM and MDM platform to manage over 150,000 SKUs. The company automated data imports from... ERP and exports to Shopware, ending manual updates. A supplier selection algorithm improved sales profitability by more than 20%. Automated workflows reduced manual work and errors. Centralized data boosted reporting and pricing accuracy.
CELUM helped Sartorius, a global life sciences leader, manage digital assets for 16,000 employees. Before CELUM, Sartorius struggled with scattered... files and no single source of truth. CELUM's platform unified asset management, integrated with their website, eShop, and PIM, and enabled real-time updates. Over 3,500 employees and 220 external users now access assets 24/7. In the first half of 2021, users downloaded 777,000 assets, improving efficiency and quality worldwide.
Feedly Market Intelligence helped Cambrex replace manual research with real-time, AI-powered insights. Leadership and sales teams now get automated, personalized... updates on competitors and market trends. Feedly serves as a key data source for Cambrex’s new competitive intelligence AI agent. This shift enables faster, more strategic decisions and reduces prep time for sales. Cambrex can now scale competitive intelligence without extra staff or manual effort.
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
Roche used Sprinklr's Advocacy platform to empower over 1,300 employees to share branded content on social media. The social media... team, led by digital support specialist Kiki Varga, implemented the platform to boost employee advocacy. The team uses features like community management and editorial calendar daily. The platform helps users find and share content easily. Roche continues to expand platform adoption across the company.
Roche used Sprinklr's Advocacy platform to empower over 1,300 employees to share branded content on social media. The social media... team, led by digital support specialist Kiki Varga, implemented the platform to boost employee advocacy. The team uses features like community management and editorial calendar daily. The platform helps users find and share content easily. Roche continues to expand platform adoption across the company.
Roche used Sprinklr's Advocacy platform to empower over 1,300 employees to share branded content on social media. The social media... team, led by digital support specialist Kiki Varga, implemented the platform to boost employee advocacy. The team uses features like community management and editorial calendar daily. The platform helps users find and share content easily. Roche continues to expand platform adoption across the company.
Servier Group (Servier Italia)
- Pharmaceuticals
- Large
Suresnes, France
Servier Italia uses Talkwalker to track and measure all their marketing and communication efforts. The platform helps them create unified... dashboards for performance measurement. Servier monitors conversations about their brand and products using social intelligence. This gives them a complete view of their communication impact. Talkwalker was chosen for its ability to provide these insights.
Aboca used BIOVIA ONE Lab from Dassault Systèmes to digitize its laboratory processes. Before, scientists recorded experiment data on paper,... making collaboration and compliance difficult. With BIOVIA ONE Lab, Aboca now captures 100% of lab data electronically, improving data quality and reducing errors. The solution enabled a paperless lab, better collaboration, and faster innovation cycles. Aboca also reduced material waste and improved sustainability through virtual experiments.
Foxy. io enabled Bayer to launch custom ecommerce for online training in pest management. Bayer needed integration with their LMS,...support for multiple currencies, languages, and payment methods, and custom SAP exports. Foxy.io delivered a serverless SSO and API-based LMS integration. The solution met strict privacy and security needs and supported regional requirements. Bayer expanded the program from APAC to the EU, with more growth planned.
Leading Edge Health faced a major threat from counterfeit versions of its VigRX Plus product, which put global customers at risk. Counterfeits contained dangerous... ingredients and led to negative health warnings and lost sales. Using Corsearch's brand protection technology, Leading Edge Health identified and removed 74% of high-risk counterfeit listings worldwide. The company nearly eliminated counterfeits in North America and launched VigRX Plus in China, growing sales to $1 million annually. Corsearch also helped Leading Edge Health boost fraud detection efficiency and protect its brand reputation.
Miva helped Clint Pharmaceuticals overhaul its ecommerce and ERP systems. Clint needed FDA-compliant tracking and a modern customer experience for... B2B medical clients. Miva delivered a custom ecommerce platform with advanced pricing, order, and fulfillment features. Integration with NetSuite ERP enabled seamless operations. Clint now offers a premium, compliant omni-channel experience and continues to grow sales.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
Fortis Life Sciences chose Kibo Commerce for its API-first approach and strong B2B features. The company needed a flexible eCommerce... platform. Kibo enabled quick implementation and supported complex B2B requirements. Fortis valued the platform's adaptability over other solutions. The team highlighted fast deployment and robust integration options.
Fortis Life Sciences chose Kibo Commerce for its API-first approach and strong B2B features. The company needed a flexible eCommerce... platform. Kibo enabled quick implementation and supported complex B2B requirements. Fortis valued the platform's adaptability over other solutions. The team highlighted fast deployment and robust integration options.
An international pharmaceutical and biotech company
- Pharmaceuticals
- Very Large
Sana Commerce helped a global pharmaceutical and biotech company expand its customer base using ERP-integrated e-commerce. The company automated order... management, reducing manual amendments from 80% of orders and freeing up customer care teams. Small and medium customers now place orders online, letting sales focus on large accounts. The platform integrates with Microsoft Dynamics and Azure, ensuring real-time, accurate data. The company plans to scale to 20–30 countries using Sana Commerce as its digital foundation.
Top Stories in Pharmaceuticals about adoption of Talent Management software
MilliporeSigma
- Pharmaceuticals
- Very Large
Burlington, USA
MilliporeSigma used LinkedIn to unify its brand messaging across diverse business arms. The "Science is Everywhere" campaign increased engagement by... 55% and drove 126,000+ video views. Clicks to landing pages rose by 135.6%, while cost per engagement dropped by 13.8%. The campaign also grew followers by 3,500 and reduced siloed teams. LinkedIn's targeting and analytics helped MilliporeSigma reach specific personas and build authentic relationships.
Montu used Bob as their HCM platform to support rapid growth, scaling from 30 to 450 employees in 18 months. Before Bob, Montu... managed HR with spreadsheets and Dropbox, lacking people data and analytics. With Bob, they gained real-time analytics, streamlined onboarding, and improved workforce planning. The people team now shares key insights with the C-suite and manages HR processes for a fully remote workforce. Montu added new Bob modules as they grew, helping them maintain a strong company culture and strategic HR planning.
StaffCircle helped a biotech client reduce staff turnover by at least 10%. The company improved employee engagement, with levels rising... by 37%. StaffCircle's HR platform enabled better knowledge sharing and streamlined performance management. The client consolidated four systems into one, cutting admin time and system costs. Leadership now uses analytics to make strategic decisions and track employee sentiment.
Leapsome helped DR. KADE bring together goal management, onboarding, and employee surveys in one platform. The company used Leapsome's Goals... module to improve transparency and task prioritization. Employees gave positive feedback on onboarding learning paths, citing good usability. Semi-annual employee surveys saw higher participation rates, which DR. KADE credits to Leapsome's user-friendly design. The platform strengthened their feedback culture across the organization.
Eightfold’s Talent Intelligence platform helped Bayer scale its Talent Marketplace from 16,000 to 100,000 employees in eight months. Bayer needed more... talent agility and better skill visibility. The platform made it easier to match people to important projects. Bayer now has a stronger, more flexible workforce. These changes help Bayer prepare for future growth.
Learn365 helped Affimed move from a manual, paper-based training system to a digital platform. The company needed to manage complex,... mandatory training for over 150 employees in a highly regulated industry. With Learn365, Affimed improved oversight, reduced admin time, and increased training quality. Employees now get assigned training plans, receive reminders, and compliance is tracked in real time. The system integrates with Microsoft 365 and Azure Active Directory for easy access and group management.
Sinclair Pharma used Totara Learn to train over 10,000 aesthetic physicians worldwide. The company needed a better way to deliver... consistent, multilingual training and track physician progress. Totara Learn provided on-demand videos, webinars, and adaptive learning journeys. The new LMS improved user experience and made it easier for doctors to access key product information. Physicians now complete training in their own language, boosting satisfaction and engagement.
Go1 helped Lumanity launch a digital learning ecosystem using MS Teams integration. In the first three months, employees completed 60,000... minutes of self-enrolled learning. The solution matched Lumanity’s IT strategy and supported a global workforce of over 1,400. Go1 enabled quick executive buy-in and delivered diverse, updated content. The partnership improved employee value and learning engagement.
Bigtincan helped Bial, a global pharma company, improve customer experience for healthcare professionals. Bial used Bigtincan’s multichannel CLM to deliver... 36 digital content pieces and enable 160,000 digital HCP engagements in 6 months. Sales reps achieved 40% more contacts per person. Interactive content and data tracking gave Bial better insights into HCP preferences. The project led to more personalized meetings and stronger relationships with healthcare providers.
Docebo helped Merz Aesthetics transform their online education for healthcare professionals. Merz Aesthetics wanted a platform that matched their brand... and met strict regulatory needs. They used Docebo for its strong features and easy interface. The new platform included Salesforce integration and custom design. Now, over 35,000 healthcare professionals use this science-based learning hub worldwide.
Learn365 helped Affimed move from a manual, paper-based training system to a digital platform. The company needed to manage complex,... mandatory training for over 150 employees in a highly regulated industry. With Learn365, Affimed improved oversight, reduced admin time, and increased training quality. Employees now get assigned training plans, receive reminders, and compliance is tracked in real time. The system integrates with Microsoft 365 and Azure Active Directory for easy access and group management.
Merck used the Axonify platform to boost safety awareness across 52 global manufacturing sites. The Safe by Choice program drove... over 80% voluntary participation in just 12 months. Employees engaged weekly with safety content in more than 10 languages. Merck saw a drop in recordable incident and lost time injury rates. The company built a strong, consistent safety culture using microlearning and gamification.
Pharmaceuticals Success stories in Driving ROI and Results using E-Commerce Software solutions
Bayer
- Pharmaceuticals
- Very Large
Leverkusen, Germany
Foxy. io enabled Bayer to launch custom ecommerce for online training in pest management. Bayer needed integration with their LMS,...support for multiple currencies, languages, and payment methods, and custom SAP exports. Foxy.io delivered a serverless SSO and API-based LMS integration. The solution met strict privacy and security needs and supported regional requirements. Bayer expanded the program from APAC to the EU, with more growth planned.
Dynamicweb CMS and eCommerce helped BioPorto launch a new webshop in just one month. The platform unified product information, research... content, and online sales in a single, easy-to-use system. BioPorto quickly saw increased conversions and a wider reach. The solution reduced manual work and made daily webshop management simple. Uploading images and data is now fast and easy for the team.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
Shopware helped Verafarma launch a new online pharmacy, Verafarma. it, to reach younger, digital-first customers. The platform enabled seamless integration...with ERP, product data, and marketing tools. Verafarma used Shopware’s Page Builder and promotions engine to create targeted campaigns and landing pages. Traffic and sales increased after launch. The solution improved operational efficiency and prepared Verafarma for future digital prescription regulations.
An international pharmaceutical and biotech company
- Pharmaceuticals
- Very Large
Sana Commerce helped a global pharmaceutical and biotech company expand its customer base using ERP-integrated e-commerce. The company automated order... management, reducing manual amendments from 80% of orders and freeing up customer care teams. Small and medium customers now place orders online, letting sales focus on large accounts. The platform integrates with Microsoft Dynamics and Azure, ensuring real-time, accurate data. The company plans to scale to 20–30 countries using Sana Commerce as its digital foundation.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
HEFAME Group used IBM Power Virtual Server to modernize its disaster recovery system. The company supports over 72,000 daily orders... and manages 300 terabytes of sensitive data. With IBM and Age2, HEFAME achieved a 4-hour recovery window and near-continuous data replication. The new cloud-based approach ensures business continuity and protects critical logistics for more than 6,200 pharmacies. Regular testing and documentation help maintain operational confidence and resilience.
StaffCircle helped a biotech client reduce staff turnover by at least 10%. The company improved employee engagement, with levels rising... by 37%. StaffCircle's HR platform enabled better knowledge sharing and streamlined performance management. The client consolidated four systems into one, cutting admin time and system costs. Leadership now uses analytics to make strategic decisions and track employee sentiment.
Leapsome helped DR. KADE bring together goal management, onboarding, and employee surveys in one platform. The company used Leapsome's Goals... module to improve transparency and task prioritization. Employees gave positive feedback on onboarding learning paths, citing good usability. Semi-annual employee surveys saw higher participation rates, which DR. KADE credits to Leapsome's user-friendly design. The platform strengthened their feedback culture across the organization.
Unilab used Anaplan to improve financial, sales, supply chain, and workforce planning. The company reduced its marketing discount program cycle... by 88%, cutting the process from 45 days to under 5 days. Integrating Anaplan with SAP eliminated manual data tasks and sped up planning. Unilab gained better visibility into product performance and business efficiency. The team saved 1,000 hours annually, applying this time to analysis and decision-making.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
TeamViewer Frontline Pick helped Berlin-Chemie boost order picking productivity by up to 20%. The company switched from pick-by-voice to pick-by-vision... using smart glasses. Employees now process up to nine orders at once and validate products instantly. Error rates dropped and traceability improved. The solution also made work more ergonomic and increased employee satisfaction.
Workiva helped Novo Nordisk A/S save time on SEC Form 20-F and annual reports. The company used Wdesk to link... data across multiple reports, cutting duplicative work. Novo Nordisk expanded Workiva’s platform to quarterly announcements. The platform’s audit trail and single-source data improved accuracy and control. Novo Nordisk’s reporting process became faster and more agile, with fewer redundant steps.
HEFAME Group used IBM Power Virtual Server to modernize its disaster recovery system. The company supports over 72,000 daily orders... and manages 300 terabytes of sensitive data. With IBM and Age2, HEFAME achieved a 4-hour recovery window and near-continuous data replication. The new cloud-based approach ensures business continuity and protects critical logistics for more than 6,200 pharmacies. Regular testing and documentation help maintain operational confidence and resilience.
Infor helped Ibnsina Pharma improve productivity across its operations. The company replaced its legacy ERP and manual processes with Infor’s... warehouse management and ERP solutions. Integration with suppliers, government, and internal platforms became easy. Data visibility and business dashboards enabled faster decisions. Ibnsina Pharma now manages costs and revenue more precisely and supports business growth.
Blue Yonder helped Bayer standardize transportation processes across 70+ countries. Bayer used Blue Yonder Transportation Management to cut logistics costs... by 4% and boost asset utilization by 7%. The solution improved on-time delivery and carrier performance by 3%. Real-time delivery data now helps customer service teams respond faster. Bayer gained end-to-end supply chain visibility and better decision-making with Blue Yonder Network.
Excision BioTherapeutics
- Pharmaceuticals
- Small
San Francisco, USA
Vena helped Excision BioTherapeutics cut data aggregation time from 3–4 weeks to just 1 week. The finance team reduced variance... analysis from 10 hours to 4 hours. Vena’s template drill-down features let managers track spending and find cost savings. The company avoided hiring extra staff for FP&A, saving money on headcount. More than a third of employees now use Vena for budgeting and forecasting. This shift enabled bottom-up budgeting and faster, more accurate financial reporting.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
How CPQ is Delivering ROI for Pharmaceuticals Leaders
HEFAME Group
- Pharmaceuticals
- Medium
Murcia, Spain
HEFAME Group used IBM Power Virtual Server to modernize its disaster recovery system. The company supports over 72,000 daily orders... and manages 300 terabytes of sensitive data. With IBM and Age2, HEFAME achieved a 4-hour recovery window and near-continuous data replication. The new cloud-based approach ensures business continuity and protects critical logistics for more than 6,200 pharmacies. Regular testing and documentation help maintain operational confidence and resilience.
Infor helped Ibnsina Pharma improve productivity across its operations. The company replaced its legacy ERP and manual processes with Infor’s... warehouse management and ERP solutions. Integration with suppliers, government, and internal platforms became easy. Data visibility and business dashboards enabled faster decisions. Ibnsina Pharma now manages costs and revenue more precisely and supports business growth.
Blue Yonder helped Bayer standardize transportation processes across 70+ countries. Bayer used Blue Yonder Transportation Management to cut logistics costs... by 4% and boost asset utilization by 7%. The solution improved on-time delivery and carrier performance by 3%. Real-time delivery data now helps customer service teams respond faster. Bayer gained end-to-end supply chain visibility and better decision-making with Blue Yonder Network.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
The Brief helped AstraZeneca UK cut ad production time from 30 days to just one day. AstraZeneca used brand kits,... templates, and permissions to keep campaigns on-brand and compliant. Teams could adapt creative assets quickly without always needing designers. Over 10 UK teams now deliver 100% on-brand assets with unlimited design iterations. The Brief made workflows faster and let designers focus on high-value projects.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
Pharmaceuticals examples of Driving Business Value with Content Marketing
Verman
- Pharmaceuticals
- Medium
Helsinki, Finland
Readpeak native advertising helped Verman exceed its campaign goal by 63%. The campaign targeted Finnish consumers aged 55+ with educational... content about brain health. Verman used native ads alongside TV to reach and engage this audience. The campaign delivered 10,841 clicks, 1.7 million impressions, and a €0.77 CPC. Lifestyle publishers and creative messaging about forgetfulness drove strong engagement.
Advantage CSP Health Portal helped Mylan build a flexible health platform. Mylan launched Health Coach, a free in-pharmacy program to... improve patient health and boost brand loyalty. Med Mentor app gave patients reminders and personalized support for medication adherence. Digital signage with Mylan health tips reached over 500 medical centres and pharmacies in Canada. Mylan saw increased brand awareness and better healthcare outcomes for patients.
Johnson & Johnson Health Care Compliance Division
- Pharmaceuticals
- Very Large
New Brunswick, USA
Johnson & Johnson Health Care Compliance Division used Dot. vu to make their compliance week more engaging. They launched an...interactive year-end countdown with daily marketing games for 10 days. Over 300 visitors participated, enjoying fun activities and the chance to win awards. The project raised awareness for Operation Smile through charitable donations. Dot.vu's platform helped the team deliver a creative, on-time solution under a tight deadline.
Leading Biotechnology Company
- Pharmaceuticals
- Large
USA
Quark Publishing Platform NextGen helped a leading biotech company streamline medical communications. The team needed to deliver accurate, compliant responses... to global medical inquiries. Quark's platform centralized content, automated publishing, and enabled translation into five languages. Role-based workflows improved content creation and review speed. The company now responds faster and meets regulatory standards worldwide.
ProPharma Distribution, LLC
- Pharmaceuticals
- Small
Westminster, USA
Acumatica Cloud ERP helped ProPharma Distribution, a surgical pharmaceuticals distributor, replace a complex, unreliable Microsoft Dynamics setup. The new cloud-based... platform eliminated downtime and manual processes, saving $120,000 annually in IT and licensing costs. Acumatica enabled FDA Pedigree compliance and traceability, supporting ProPharma’s growth and remote access needs. The company now scales easily and manages all operations in one integrated system.
Dr. Reddy's Laboratories
- Pharmaceuticals
- Very Large
Hyderabad, India
Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.
HEFAME Group used IBM Power Virtual Server to modernize its disaster recovery system. The company supports over 72,000 daily orders... and manages 300 terabytes of sensitive data. With IBM and Age2, HEFAME achieved a 4-hour recovery window and near-continuous data replication. The new cloud-based approach ensures business continuity and protects critical logistics for more than 6,200 pharmacies. Regular testing and documentation help maintain operational confidence and resilience.
Unilab used Anaplan to improve financial, sales, supply chain, and workforce planning. The company reduced its marketing discount program cycle... by 88%, cutting the process from 45 days to under 5 days. Integrating Anaplan with SAP eliminated manual data tasks and sped up planning. Unilab gained better visibility into product performance and business efficiency. The team saved 1,000 hours annually, applying this time to analysis and decision-making.
Aktana helped a top-10 biopharma boost sales by 14% in just 9 months. The company used Aktana’s Contextual Intelligence Engine... to activate internal data science models and deliver next best action (NBA) suggestions to 600 reps. These NBA recommendations improved engagement with hard-to-reach doctors and uncovered new opportunities. The program drove $2.5–$8M in annualized incremental sales and projected over $30M in annual upside for a priority brand. Reps reported higher customer engagement and faster responses from healthcare professionals.
Roche worked with Forrester to assess how generative AI could improve its IT organization. Roche wanted to know what skills... and training were needed for AI adoption. Forrester helped Roche plan how to upskill its workforce and adapt its IT operating model. Roche used Forrester's advice to transform business analysis and software delivery. Roche's IT leaders valued Forrester as a thought partner in making their AI strategy actionable.
HEFAME Group used IBM Power Virtual Server to modernize its disaster recovery system. The company supports over 72,000 daily orders... and manages 300 terabytes of sensitive data. With IBM and Age2, HEFAME achieved a 4-hour recovery window and near-continuous data replication. The new cloud-based approach ensures business continuity and protects critical logistics for more than 6,200 pharmacies. Regular testing and documentation help maintain operational confidence and resilience.
Bial uses IFS as its ERP solution to manage pharmaceutical operations. The company relies on IFS for document management, especially... for drug submissions and compliance with FDA and ISO standards. Bial also uses IFS to support quality management for suppliers, returns, and refunds. The ERP system gives Bial agility, cost control, and centralized information. Bial is expanding IFS use to mobile platforms for better access.
EVERSANA used Arena QMS to replace manual processes and spreadsheets. The new cloud-based system automated complaint handling and audit management.... EVERSANA sped up onboarding and improved regulatory compliance for its customers. The team now generates training reports in minutes, not hours. Arena QMS enabled secure workspaces and deeper insights into quality data. Customer satisfaction and data integrity increased after implementation.
A pharmaceutical transport company
- Pharmaceuticals
- Small
Actsoft helped a pharmaceutical transport company track deliveries and monitor driver locations. Before Actsoft, the company could not verify where... drivers were or track mileage. Using Actsoft’s Closest-To feature, they managed their workforce and improved accountability. GPS tracking data from Actsoft helped the company win a court case by proving a driver did not visit a delivery location. The company now uses Actsoft to oversee fleet operations and resolve disputes.
How Security is Delivering ROI for Pharmaceuticals Leaders
Cambrex
- Pharmaceuticals
- Large
East Rutherford, USA
Feedly Market Intelligence helped Cambrex replace manual research with real-time, AI-powered insights. Leadership and sales teams now get automated, personalized... updates on competitors and market trends. Feedly serves as a key data source for Cambrex’s new competitive intelligence AI agent. This shift enables faster, more strategic decisions and reduces prep time for sales. Cambrex can now scale competitive intelligence without extra staff or manual effort.
CordenPharma used Darktrace’s Self-Learning AI to protect its digital infrastructure. The company needed better security due to lean staffing and... frequent cyber-attacks targeting the pharmaceutical industry. After a successful trial, Darktrace provided full visibility and prioritized alerts, helping the team spot and respond to threats quickly. The AI detected a crypto-mining attack during the trial, showing its value. CordenPharma now has real-time threat detection and improved data security for its global operations.
Veeam Backup & Replication helped Granules India Limited speed up daily backups by 95%. The IT team now spends just... 10 minutes a day on backups, down from four hours. Restoring files is 83% faster, cutting restore time from three hours to 30 minutes. The company now stores backups in multiple locations, reducing the risk from cyberattacks. Veeam supports Granules India's digital transformation and protects key business systems.
Datadog Product Analytics and Real User Monitoring helped Ibnsina Pharma reduce mobile app crash frequency and improve add-to-cart conversion. The company unified... monitoring across frontend and backend, gaining real-time insights into user behavior and technical performance. Teams used data to redesign onboarding flows and resolve friction points, boosting developer productivity and accelerating roadmap execution. Ibnsina Pharma now uses behavioral analytics to guide feature prioritization and digital sales growth.
小野薬品工業 (Ono Pharmaceutical)
- Pharmaceuticals
- Large
Osaka, Japan
Acquia Cloud Platform helped Ono Pharmaceutical renew over 20 global websites. The company unified security and content management across patient,... medical, and corporate sites. Acquia's workflow tools made content updates faster and improved governance. Security risks dropped and operating costs went down. New sites now launch in about three months, and digital marketing is more effective with personalized content and automation.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
Global life sciences company
- Pharmaceuticals
- Very Large
Redpoint CDP helped a global life sciences company unify all customer data into a single source of truth. The company used... real-time segmentation and identity resolution to map individuals to B2B parent accounts. This enabled precise personalization and improved digital marketing and analytics. The solution increased operational efficiency and enhanced marketing automation. The company maintained its existing MarTech stack while optimizing customer journeys across channels.
Pfizer uses Reltio to unify data for over 30 million customers in 140 countries. The company relies on master data... management to support key business functions. Reltio helps Pfizer make strategic decisions with real-time, connected data. This platform is central to Pfizer’s focus on customer and patient needs. Nishith Trivedi from Pfizer highlights Reltio’s role in their transformation.
Pharmaceuticals Clients Speak: The Impact of deploying Event Management solutions
Johnson & Johnson
- Pharmaceuticals
- Very Large
New Brunswick, USA
Guidebook helped Johnson & Johnson improve compliance for over 130,000 employees. The company replaced outdated SharePoint and email systems with... a secure mobile app. Employees now access compliance materials on-demand, anywhere in the world. The app supports multiple languages and regional guides. Over 5,000 downloads and 35,000+ sessions show high engagement. Johnson & Johnson scaled compliance operations globally with Guidebook’s platform.
Eventtia helped Pierre Fabre manage over 370 events across 130 countries. The platform unified event workflows and improved attendee experiences... for 80,000 participants. Pierre Fabre replaced fragmented tools with Eventtia’s centralized system, saving time and ensuring consistent quality. Custom registration forms and branded websites made each event feel unique. Advanced analytics enabled data-driven decisions and clear ROI for the MICE team.
A global life sciences organization
- Pharmaceuticals
- Very Large
Integrate Demand Acceleration Platform helped a global life sciences organization double event leads. The company replaced paper forms with digital... lead capture, improving data quality and speed. They achieved 99% accurate data collection at over 100 events each year. The marketing team now accesses all leads in one dashboard and acts quickly on follow-ups. Sales receives clean, complete contact data after every event.
Eventogy helped Sinclair, a global aesthetics company, manage events of all sizes. Sinclair used Eventogy to cut event setup time... by at least 50%. The platform unified event and sales data, improved compliance, and made approvals faster. Teams now track attendance in real time and follow strict policies. Sinclair saw 100% adoption across affiliates and more professional attendee experiences.
Pharmaceuticals Success stories in Driving ROI and Results using Help Desk solutions
Brauer
- Pharmaceuticals
- Small
Barossa Valley, Australia
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
Roche used Sprinklr's Advocacy platform to empower over 1,300 employees to share branded content on social media. The social media... team, led by digital support specialist Kiki Varga, implemented the platform to boost employee advocacy. The team uses features like community management and editorial calendar daily. The platform helps users find and share content easily. Roche continues to expand platform adoption across the company.
Log360 gave Qinecsa Solutions a single dashboard for all security events. Before Log360, they had no centralized SIEM and struggled... with compliance and threat detection. Log360’s real-time alerts helped them spot and stop a malware attack before it caused harm. The platform made it easier to monitor VPNs, databases, and other critical systems. Qinecsa now meets audit requirements and responds to threats much faster.
Log360 gave Qinecsa Solutions a single dashboard for all security events. Before Log360, they had no centralized SIEM and struggled... with compliance and threat detection. Log360’s real-time alerts helped them spot and stop a malware attack before it caused harm. The platform made it easier to monitor VPNs, databases, and other critical systems. Qinecsa now meets audit requirements and responds to threats much faster.
BenchSci used Heap to improve their data governance and analytics. The team worked with Heap’s Professional Services to clean up... their event data and set clear naming conventions. This made it easier for new team members to onboard and for everyone to trust the reports. After the changes, BenchSci saw a 3x increase in Heap charts created monthly and a 9x increase in new charts saved. The company now finds answers faster and supports business growth with better data insights.
LabCorp used Pendo Analytics and in-app guides to fix onboarding issues in their patient portal. They found two main problems:... registration errors from extra spaces and slow third-party authentication. After fixing these, support tickets for onboarding dropped by 99%. Patients now have a smoother, less stressful digital experience. LabCorp’s product team uses Pendo to keep improving patient interactions.
UserZoom helped a global Bio-Tech company redesign its website for six markets. The company used unmoderated remote usability tests to... collect data quickly from different regions. UserZoom enabled concurrent studies, session replays, and advanced tools like tree testing and heatmaps. The result was a new website with cohesive style, improved navigation, and a reorganized product portfolio for major markets. The project improved customer experience and delivered a fresh homepage design.
Association of the British Pharmaceutical Industry (ABPI)
- Pharmaceuticals
- Medium
London, UK
ABPI used Cludo to improve search across its websites. The new search tool helped different audiences find information faster. Website... retention and total time spent increased. The team could adjust search for each group, like patients or schools. Employees also found content more easily. ABPI now ranks higher on Google and keeps visitors engaged longer.
Pharmaceuticals Clients Speak: The Impact of deploying Sales Intelligence solutions
Bayer Crop Sciences
- Pharmaceuticals
- Very Large
Leverkusen, Germany
TIBCO Spotfire and Data Virtualization help Bayer Crop Sciences empower 14,000 users with agroscience analytics. Bayer uses AI and image... analytics to monitor crops, overlay data layers, and improve precision agriculture. The platform enables consistent statistical modeling and supports a robust end-to-end data pipeline. Bayer's team leverages analytics to track crops globally, optimize resources, and drive continuous learning. The solution fosters collaboration, process governance, and data reuse across the organization.
Infor helped Ibnsina Pharma improve productivity across its operations. The company replaced its legacy ERP and manual processes with Infor’s... warehouse management and ERP solutions. Integration with suppliers, government, and internal platforms became easy. Data visibility and business dashboards enabled faster decisions. Ibnsina Pharma now manages costs and revenue more precisely and supports business growth.
MilliporeSigma used LinkedIn to unify its brand messaging across diverse business arms. The "Science is Everywhere" campaign increased engagement by... 55% and drove 126,000+ video views. Clicks to landing pages rose by 135.6%, while cost per engagement dropped by 13.8%. The campaign also grew followers by 3,500 and reduced siloed teams. LinkedIn's targeting and analytics helped MilliporeSigma reach specific personas and build authentic relationships.
SANeForce helped Medicamen Biotech Ltd. fix sales tracking problems caused by API integration issues. The company had trouble with code... consistency across sales and stockist systems, leading to data errors and workflow delays. SANeForce set up a Sales Force Effectiveness solution with automation for daily call reports, tour planning, and expense management. This automation removed manual mistakes and improved data accuracy. Medicamen Biotech now has smoother sales operations and better market performance.
Whatfix helped Ferring Pharmaceutical cut CLM IT support tickets by 33%. Employees now see 4,000 Smart Tips daily, making contract... management easier. The Self Help feature achieved a 96% success rate for user searches. Ferring replaced in-person training with in-app guidance, speeding up onboarding and boosting Icertis adoption. Users spend less time on support and more on business projects.
A global biopharmaceutical innovator
- Pharmaceuticals
- Very Large
Riverbed AppResponse helped a global biopharmaceutical innovator automate incident response. The company used Riverbed's APIs to capture and store packet... data for security investigations. This solution let the security team quickly access relevant packets, even months after an event. The automated process improved forensic recall and agility. The company extended packet retention without buying more storage.
Ibexa DXP helped Pierre Fabre launch 145 sites in 18 months and achieve a 63% increase in SEO traffic. Pierre Fabre needed... a unified digital ecosystem for all its brands and better customer insight. Ibexa DXP enabled centralized content management and seamless integration with PIM/DAM, ERP, and CRM systems. The solution improved operational efficiency and market responsiveness. Pierre Fabre now manages millions of page views and continues to expand its digital platform.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
A global pharma manufacturer headquartered in Mumbai
- Pharmaceuticals
- Large
Mumbai, India
Vantage Circle helped a global pharma manufacturer transform its employee recognition program. Before, plant associates rarely received timely appreciation due... to manual, inconsistent processes. With Vantage Circle, the company launched a digital platform that reached 99% of its 5,500-person workforce. Employee engagement jumped 54% and attrition dropped to 7-8%, below industry average. Recognition now happens every 19 minutes, including for blue-collar workers, and peer badges increased by 47%.
Leading Asian biopharmaceutical company
- Pharmaceuticals
- Very Large
India
Empuls helped a leading Asian biopharmaceutical company achieve a 98%+ employee activation rate. The company faced slow, manual reward processes... and poor communication. Empuls automated reward distribution and enabled real-time recognition. Employees now get instant rewards and clear recognition criteria. The company fully used its reward budget and improved engagement across 11,061 users.
WorkTango helped Rexall improve employee engagement. Rexall used surveys and people analytics to support an active listening strategy. Engagement scores... rose from 43.5% to 77.5%. Leadership scores also increased. The average eNPS score jumped from 12.2 in 2020 to 42.2 in 2021.
Montu used Bob as their HCM platform to support rapid growth, scaling from 30 to 450 employees in 18 months. Before Bob, Montu... managed HR with spreadsheets and Dropbox, lacking people data and analytics. With Bob, they gained real-time analytics, streamlined onboarding, and improved workforce planning. The people team now shares key insights with the C-suite and manages HR processes for a fully remote workforce. Montu added new Bob modules as they grew, helping them maintain a strong company culture and strategic HR planning.
Bigtincan helped Bial, a global pharma company, improve customer experience for healthcare professionals. Bial used Bigtincan’s multichannel CLM to deliver... 36 digital content pieces and enable 160,000 digital HCP engagements in 6 months. Sales reps achieved 40% more contacts per person. Interactive content and data tracking gave Bial better insights into HCP preferences. The project led to more personalized meetings and stronger relationships with healthcare providers.
SmartWinnr AI Coaching helped Johnson & Johnson train 240 sales reps in competitive objection handling. The platform enabled reps to... practice realistic scenarios, saving 400 hours of trainer time. Sales teams achieved a 100% completion rate and showed a 70% improvement in objection handling skills. Trainers could create tailored role-play scenarios in just 30 minutes. Johnson & Johnson is now considering expanding SmartWinnr AI Coaching to more training areas.
Stingo CRM helped Radicool Pharmaceutical track all leads and market pharma products. The CRM made it easier to keep customers... loyal and improve their wellbeing. Automation features saved time for the team. The company used Stingo CRM to manage customer relationships and boost engagement. The testimonial highlights benefits for pharma sales and lead management.
A leading pharmaceutical company in Poland
- Pharmaceuticals
- Large
Poland
FORDATA Virtual Data Room helped a top Polish pharmaceutical company secure confidential data and streamline information flow. The company needed... to protect intellectual property and control document access during audits, licensing, and drug registration. FORDATA provided a central, secure repository with user-level permissions and 24/7 access. The IT team gained full control over data sharing, while users benefited from fast support and easy document search. The solution improved audit processes and reduced IT workload.
Shelcal used VDO. AI to boost nutrition awareness in key Indian cities. The campaign featured animated CTV ads with QR...codes for instant action. Messaging focused on bone strength, muscle support, and immunity. Real-time dashboard optimization improved delivery and message clarity. The campaign achieved a 97.43% view through rate.
Simulmedia helped an OTC pharma brand reach 5. 9 million more unique viewers with its data-driven linear TV campaign. The...campaign ran across 52 networks, not just the top 10, using the same budget. This approach delivered a 25% increase in reach and a 20% lower cost per 1,000 viewers. Simulmedia used behavioral data and lookalike modeling to target new customers. The result was broader audience coverage and improved campaign efficiency.
Loftware Prisym 360 helped RxSource onboard a cloud-based clinical labeling platform in just five weeks. The solution enabled RxSource to... print its first 1,000 labels quickly, supporting fast clinical trial supply chain needs. The platform's automation and pre-validation ensured regulatory compliance and reduced manual work. RxSource gained full control of in-house labeling, allowing label design and printing within 48 hours. This agility gave RxSource a key advantage for on-demand and direct-to-patient services.
Pharmaceuticals Clients Speak: The Impact of deploying Proposal Management solutions
iNova Pharmaceuticals
- Pharmaceuticals
- Medium
Sydney, Australia
iNova Pharmaceuticals used Nintex to automate supply chain, HR, and finance processes. The company wanted to expand its brands and... reach new markets. Nintex helped iNova make vendor onboarding 30% faster. Staff now spend less time on manual tasks. Managers can track workflow status easily. iNova plans to automate more business processes with Nintex.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
A global pharmaceutical manufacturer
- Pharmaceuticals
- Very Large
USA
Rockwell Automation's SecureOTTM Platform helped a global pharmaceutical manufacturer automate OT security across 55 sites. The company cut OT security... labor costs by 70%, saving nearly $700,000 each year. Automated asset inventory and risk scoring replaced manual processes. The solution improved visibility and accelerated threat response from days to real-time. Engineering teams now focus on revenue-generating work while maintaining strong regulatory compliance.
A global pharmaceutical leader
- Pharmaceuticals
- Very Large
Salesforce Marketing Cloud helped a global pharmaceutical leader boost site traffic by 32%. The company needed to raise awareness for... a new chronic migraine medication. They used audience segmentation, personalized email journeys, and automated outreach to reach patients and healthcare professionals. The campaign drove a 21% click-through rate on educational emails and an 18% increase in 'find a doctor' form completions. Thousands downloaded the migraine relief guide, showing strong engagement.
AbbVie used LiveRamp to improve its marketing with privacy-focused data collaboration. The team connected impression, website, and conversion data to... an identity graph. This let analysts see how customers respond to ads in real time. AbbVie tailored marketing activation based on these insights. The solution helped measure campaign impact and optimize media spend.
Kochava helped Mucinex boost website visits by 245% by extending their Adomni DOOH campaign to connected TV. Mucinex used digital... billboards and pharmacy screens, then retargeted viewers with 15-second CTV ads at home. Over 16.5 million DOOH impressions were delivered across 10 major cities. Consumers exposed to both DOOH and CTV converted at much higher rates. Multiple ad exposures led to a 175% higher conversion rate than single exposures.
GSK Flonase launched a sweepstakes to boost sales and customer engagement for allergy season. Customers created custom Allergy Monsters and... entered the contest by submitting receipts through Flonase.com using Shoppable. Snipp provided a receipt API and validation to manage entries and prize distribution. The program included sharing creations on social media with augmented reality. Snipp's solutions enabled seamless contest management and data collection.
Bayer Crop Sciences
- Pharmaceuticals
- Very Large
Leverkusen, Germany
TIBCO Spotfire and Data Virtualization help Bayer Crop Sciences empower 14,000 users with agroscience analytics. Bayer uses AI and image... analytics to monitor crops, overlay data layers, and improve precision agriculture. The platform enables consistent statistical modeling and supports a robust end-to-end data pipeline. Bayer's team leverages analytics to track crops globally, optimize resources, and drive continuous learning. The solution fosters collaboration, process governance, and data reuse across the organization.
Leading Asian biopharmaceutical company
- Pharmaceuticals
- Very Large
India
Empuls helped a leading Asian biopharmaceutical company achieve a 98%+ employee activation rate. The company faced slow, manual reward processes... and poor communication. Empuls automated reward distribution and enabled real-time recognition. Employees now get instant rewards and clear recognition criteria. The company fully used its reward budget and improved engagement across 11,061 users.
Pharmaceuticals Success stories in Driving ROI and Results using Influencer Marketing solutions
Eau Thermale Avène
- Pharmaceuticals
- Large
Paris, France
Eau Thermale Avène used Traackr to launch an always-on influencer marketing strategy. The brand focused on building authentic, long-term relationships... with carefully chosen influencers. In 2020, Avène achieved 430 influencer mentions with only 30 paid campaigns. This approach led to a 60% increase in engagements and a 300% rise in reach compared to 2019. Traackr's data tools helped Avène select the right partners and track campaign impact.
Non-prescription medicine brand
- Pharmaceuticals
- Large
#paid helped a non-prescription medicine brand grow 55% in two years. The brand used creator content to increase awareness and... reduce stigma around women’s health. They partnered with 9 creators on Instagram and TikTok, amplifying content through creator licensing. The campaign achieved over 112,000 organic reel views and a 25-point increase in brand consideration. Meta engagement targets were exceeded by 664%, reaching more than 990,000.
GRIN helped Boiron manage influencer marketing in one platform. Boiron's team used to juggle multiple tools and agencies, making campaigns... costly and chaotic. With GRIN, they streamlined creator management, payments, and campaign tracking. In 2023, Boiron ran campaigns with 50+ creators, generating 400+ pieces of content, 800K+ impressions, and 13K+ engagements. GRIN enabled Boiron to build direct, long-term relationships with influencers.
LabCorp used Pendo Analytics and in-app guides to fix onboarding issues in their patient portal. They found two main problems:... registration errors from extra spaces and slow third-party authentication. After fixing these, support tickets for onboarding dropped by 99%. Patients now have a smoother, less stressful digital experience. LabCorp’s product team uses Pendo to keep improving patient interactions.
Aktana helped a top-10 biopharma boost sales by 14% in just 9 months. The company used Aktana’s Contextual Intelligence Engine... to activate internal data science models and deliver next best action (NBA) suggestions to 600 reps. These NBA recommendations improved engagement with hard-to-reach doctors and uncovered new opportunities. The program drove $2.5–$8M in annualized incremental sales and projected over $30M in annual upside for a priority brand. Reps reported higher customer engagement and faster responses from healthcare professionals.
Pharmaceuticals Success stories in Driving ROI and Results using Knowledge Management solutions
entreprise pharmaceutique de taille moyenne
- Pharmaceuticals
- Medium
Guru helped a medium-sized pharmaceutical company centralize all customer-facing knowledge. Teams gained confidence by using Guru's verification feature to ensure... information accuracy. The company used Guru to document processes, capture product knowledge, and organize FAQs. Guru's AI features made it easy to find answers and keep content up to date. Teams saved time and improved knowledge sharing across sales and customer success.
Metagenics used Bloomfire to help their sales team find information faster. Before Bloomfire, reps struggled to locate up-to-date documents and... answers. With Bloomfire, Metagenics reduced internal conference calls by 70%. Sales reps now access a central knowledge base from any device. The platform sped up onboarding and improved team connection. Metagenics expanded Bloomfire to customer service for faster, more accurate responses.
A global pharmaceutical manufacturer
- Pharmaceuticals
- Very Large
USA
Rockwell Automation's SecureOTTM Platform helped a global pharmaceutical manufacturer automate OT security across 55 sites. The company cut OT security... labor costs by 70%, saving nearly $700,000 each year. Automated asset inventory and risk scoring replaced manual processes. The solution improved visibility and accelerated threat response from days to real-time. Engineering teams now focus on revenue-generating work while maintaining strong regulatory compliance.
Pharmaceuticals Clients Speak: The Impact of deploying Project Management solutions
AmerisourceBergen
- Pharmaceuticals
- Very Large
Conshohocken, USA
Cloud Coach helped AmerisourceBergen unify project management by replacing multiple tools with a single platform. Employees gained visibility into project... stages and task assignments. Leadership can now track performance against SLAs and recognize team contributions. The new process improved staff retention and increased collaboration. Project requests now follow a formal process with clear milestones.
EVERSANA used Arena QMS to replace manual processes and spreadsheets. The new cloud-based system automated complaint handling and audit management.... EVERSANA sped up onboarding and improved regulatory compliance for its customers. The team now generates training reports in minutes, not hours. Arena QMS enabled secure workspaces and deeper insights into quality data. Customer satisfaction and data integrity increased after implementation.
EVERSANA used Arena QMS to replace manual processes and spreadsheets. The new cloud-based system automated complaint handling and audit management.... EVERSANA sped up onboarding and improved regulatory compliance for its customers. The team now generates training reports in minutes, not hours. Arena QMS enabled secure workspaces and deeper insights into quality data. Customer satisfaction and data integrity increased after implementation.
Top Stories in Pharmaceuticals about adoption of Data Security software
Gilead
- Pharmaceuticals
- Very Large
California, USA
Gilead used iManage Work 10 in the Cloud to improve legal document management. The legal team gained better control over... sensitive data and made documents easier to find. The migration to the cloud happened during the 2020 pandemic, helping the company avoid disruption. Lawyers now access documents faster and work more securely. IT support calls dropped, and new healthcare innovations reach the market faster.
Veeam Backup & Replication helped Granules India Limited speed up daily backups by 95%. The IT team now spends just... 10 minutes a day on backups, down from four hours. Restoring files is 83% faster, cutting restore time from three hours to 30 minutes. The company now stores backups in multiple locations, reducing the risk from cyberattacks. Veeam supports Granules India's digital transformation and protects key business systems.
Log360 gave Qinecsa Solutions a single dashboard for all security events. Before Log360, they had no centralized SIEM and struggled... with compliance and threat detection. Log360’s real-time alerts helped them spot and stop a malware attack before it caused harm. The platform made it easier to monitor VPNs, databases, and other critical systems. Qinecsa now meets audit requirements and responds to threats much faster.
Bayer used Dscout to improve consumer-led innovation in health product design. The Front-End Innovation team ran remote research to capture... real consumer experiences. They used Dscout for empathy-driven workshops and pain-point exploration. The team enabled group Q&A sessions with consumers using Dscout Live. This approach helped Bayer bring authentic consumer insights into their innovation pipeline.
TheSocialMedwork used SatisMeter to improve their medicine access platform. They needed customizable, automated surveys that integrated with Zendesk and Segment.... SatisMeter enabled targeted NPS and CSAT surveys at key patient journey points. Survey insights helped the team focus on website improvements and patient support. Patient feedback doubled as requests for unapproved medicines grew. The team celebrated internal successes and plans to expand feedback collection.
UserZoom helped a global Bio-Tech company redesign its website for six markets. The company used unmoderated remote usability tests to... collect data quickly from different regions. UserZoom enabled concurrent studies, session replays, and advanced tools like tree testing and heatmaps. The result was a new website with cohesive style, improved navigation, and a reorganized product portfolio for major markets. The project improved customer experience and delivered a fresh homepage design.
Pharmaceuticals Success stories in Driving ROI and Results using Live Chat solutions
Pierre Fabre
- Pharmaceuticals
- Small
Castres, France
Swivle helped Pierre Fabre, a leader in dermo-cosmetics, improve content marketing. The team of about 80 people used Swivle to... manage digital assets and streamline workflows. This made collaboration easier and kept brand messaging consistent. The solution supported faster content creation and better organization. Pierre Fabre saw more efficient marketing operations with Swivle.
giosg's HCP engagement platform helped Novartis boost engagement with healthcare professionals. Novartis used giosg to add interactive pop-ups and simplify... their webshop for HCPs. The solution made it easier for HCPs to find and order materials. Novartis achieved an 87.12% success rate in online engagement. The team saw major improvements in user experience and conversions across all devices.
Pharmaceuticals examples of Driving Business Value with Public Relations
JSR Life Sciences
- Pharmaceuticals
- Large
Sunnyvale, USA
PR. co helped JSR Life Sciences manage PR across five subsidiaries. Before, JSR used email for PR, which caused confusion...and wasted time. With PR.co's newsroom software, teams now have a clear workflow and can track approvals. All press releases are in one place, making it easy for stakeholders to find news. JSR set up branded newsrooms in English and Japanese, improving global communication and brand visibility.
EFPIA (European Federation of Pharmaceutical Industries and Associations)
- Pharmaceuticals
- Large
Brussels, Belgium
EFPIA used Quorum to centralize all stakeholder engagement data. Before Quorum, teams tracked meetings in separate Excel files, making it... hard to find information. With Quorum, EFPIA logs meetings and topics in one place. This creates a single source of truth for public affairs. The team now shares updates faster and avoids duplicate work. Quorum’s dashboards help EFPIA show the impact of their efforts with clear visuals.
Pharmaceuticals Clients Speak: The Impact of deploying Sweepstakes solutions
GSK Flonase
- Pharmaceuticals
- Very Large
London, UK
GSK Flonase launched a sweepstakes to boost sales and customer engagement for allergy season. Customers created custom Allergy Monsters and... entered the contest by submitting receipts through Flonase.com using Shoppable. Snipp provided a receipt API and validation to manage entries and prize distribution. The program included sharing creations on social media with augmented reality. Snipp's solutions enabled seamless contest management and data collection.
Leading Asian biopharmaceutical company
- Pharmaceuticals
- Very Large
India
Empuls helped a leading Asian biopharmaceutical company achieve a 98%+ employee activation rate. The company faced slow, manual reward processes... and poor communication. Empuls automated reward distribution and enabled real-time recognition. Employees now get instant rewards and clear recognition criteria. The company fully used its reward budget and improved engagement across 11,061 users.
Bayer used InMarket to promote its "Health for All" campaign across multiple retailers. The company targeted shoppers with real-time, interactive... ads using InMarket’s Audiences, Preceptivity, and Moments solutions. Bayer achieved a 4.35% Moments CTR and a 7.3x higher CTR than the benchmark. The campaign delivered a $7.23 ROAS, 1.6% sales lift, and $903K in incremental sales. InMarket helped Bayer boost portfolio awareness and drive measurable sales growth.
Kochava helped Mucinex boost website visits by 245% by extending their Adomni DOOH campaign to connected TV. Mucinex used digital... billboards and pharmacy screens, then retargeted viewers with 15-second CTV ads at home. Over 16.5 million DOOH impressions were delivered across 10 major cities. Consumers exposed to both DOOH and CTV converted at much higher rates. Multiple ad exposures led to a 175% higher conversion rate than single exposures.
Pharmaceuticals Clients Speak: The Impact of deploying Digital Analytics solutions
BenchSci
- Pharmaceuticals
- Medium
Toronto, Canada
BenchSci used Heap to improve their data governance and analytics. The team worked with Heap’s Professional Services to clean up... their event data and set clear naming conventions. This made it easier for new team members to onboard and for everyone to trust the reports. After the changes, BenchSci saw a 3x increase in Heap charts created monthly and a 9x increase in new charts saved. The company now finds answers faster and supports business growth with better data insights.
Merck KGaA used Siteimprove to relaunch its website, merging three separate web presences with over 10,000 pages into one unified site. The project was... completed in just 8 months. Siteimprove helped Merck improve content quality and set a new standard for user experience. After the relaunch, website visitors increased fourfold, reaching 10 million per year. Merck gained valuable data insights to guide future digital marketing.
Pharmaceuticals Success stories in Driving ROI and Results using Tag Management solutions
Recordati
- Pharmaceuticals
- Large
Milan, Italy
CData Sync helped Recordati automate data integration across SAP, Salesforce, and Microsoft. The company processes 1.5 billion rows monthly with... a three-person BI team. Sync replaced manual SSIS pipelines, speeding up data delivery to 3,500 users and 300 decision-makers. Data now reaches decision-makers up to seven times faster. This enabled Recordati to drive annual revenue growth and improve supply chain analytics.
Bayer Crop Science LATAM
- Pharmaceuticals
- Very Large
Leverkusen, Germany
Bayer Crop Science LATAM used the Denodo Platform to connect over 20 data sources. The platform improved time-to-insights by 5x... and cut costs by 90%. Business users gained self-service access to data without needing SQL skills. Data management became faster and more efficient. These changes help Bayer move closer to its goal of ending world hunger.
Pharmaceuticals examples of Driving Business Value with CRM All-in-One
Apotekernes A.m.b.a.
- Pharmaceuticals
- Medium
Denmark
webCRM helps Apotekernes A. m.b.a. manage 200 pharmacy owners. The team uses webCRM for email invitations, owner sign-ups, and monthly...reporting. The CRM integrates with their ERP and BI systems. Marketing sends newsletters and campaigns through webCRM. The sales team plans and tracks meetings at 520 pharmacy units, analyzing activities in Power BI.
Keap helped Avalon Pharmacy grow revenue by 20% year-over-year. The pharmacy used Keap’s CRM and marketing automation to collect patient... info, send segmented emails, and boost Google reviews. They captured 8,000 contacts, nearly half their town’s population. Automated campaigns improved patient engagement and retention. Keap enabled personalized service, setting Avalon apart from big competitors.
A leading science-driven biotechnology company
- Pharmaceuticals
- Large
Dstillery used its Custom Patient Targeting solution powered by Multimodal AI to help a leading biotechnology company reach people associated with wet age-related macular degeneration. The main goal... was to improve video completion rates for a targeted campaign. Dstillery combined ICD-10 medical codes and search terms to build a privacy-safe audience. The campaign achieved an 81% video completion rate, surpassing the 67% benchmark. This approach helped the client reach the right audience and improve campaign results.
1000Farmacie struggled with misattributed conversions and inflated ad traffic data. They faced wasted ad spend and lower ROI due to... unverified marketing data. mFilterIt’s ad traffic validation suite helped them gain transparency in their ad traffic. This led to smarter budget allocation and improved marketing efficiency. The solution reduced wasted spend and increased real business growth.
Pharmaceuticals Clients Speak: The Impact of deploying Team Collaboration solutions
Waters Corporation
- Pharmaceuticals
- Large
Milford, USA
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
Waters Corporation used Tridion Docs to improve their technical documentation process. They needed to shorten time to market and ensure... regulatory compliance. Tridion Docs enabled up to 60% content reuse and faster translations. Manual processes became more efficient and review cycles were more transparent. Waters reduced layout and publication costs while increasing business agility.
Pharmaceuticals examples of Driving Business Value with Mobile Marketing
A multi-national pharmaceutical company
- Pharmaceuticals
- Very Large
Comscore Campaign Ratings helped a multi-national pharmaceutical company target high-income households. The company used extended demographics to find which publisher... partners reached these audiences best. Over 63% of campaign impressions went to households earning $75k or more. A financial news publisher and a niche programmatic partner had a 7% higher reach to high-income homes than other partners. The client shifted spending to these top-performing networks for better results.
A pharmaceutical transport company
- Pharmaceuticals
- Small
Actsoft helped a pharmaceutical transport company track deliveries and monitor driver locations. Before Actsoft, the company could not verify where... drivers were or track mileage. Using Actsoft’s Closest-To feature, they managed their workforce and improved accountability. GPS tracking data from Actsoft helped the company win a court case by proving a driver did not visit a delivery location. The company now uses Actsoft to oversee fleet operations and resolve disputes.
How Video Platform is Delivering ROI for Pharmaceuticals Leaders
Boiron Pharmaceuticals
- Pharmaceuticals
- Large
Lyon, France
Boiron Pharmaceuticals uses EchoPoll to train sales reps, consumers, and healthcare professionals worldwide. The platform enables live classes, interactive polling,... and multimedia content to boost engagement. Admin dashboards provide real-time data on learner progress and participation. Automation features save time by handling attendance and poll analysis. EchoPoll ensures accessibility and supports collaboration through breakout rooms and message boards.
HEFAME Group used IBM Power Virtual Server to modernize its disaster recovery system. The company supports over 72,000 daily orders... and manages 300 terabytes of sensitive data. With IBM and Age2, HEFAME achieved a 4-hour recovery window and near-continuous data replication. The new cloud-based approach ensures business continuity and protects critical logistics for more than 6,200 pharmacies. Regular testing and documentation help maintain operational confidence and resilience.
UCB used ON24 to run a global webinar campaign for healthcare providers. The campaign focused on educating HCPs about new... clinical advances in rheumatoid arthritis. ON24's engagement tools and CRM integration helped UCB track real-time data and personalize content. High registration and strong attendance were achieved across two webinars. Most attending HCPs found the information useful for their daily practice.
TeamViewer Frontline Pick helped Berlin-Chemie boost order picking productivity by up to 20%. The company switched from pick-by-voice to pick-by-vision... using smart glasses. Employees now process up to nine orders at once and validate products instantly. Error rates dropped and traceability improved. The solution also made work more ergonomic and increased employee satisfaction.
Pharmaceuticals Clients Speak: The Impact of deploying Sales Coaching solutions
Johnson & Johnson
- Pharmaceuticals
- Very Large
New Brunswick, USA
SmartWinnr AI Coaching helped Johnson & Johnson train 240 sales reps in competitive objection handling. The platform enabled reps to... practice realistic scenarios, saving 400 hours of trainer time. Sales teams achieved a 100% completion rate and showed a 70% improvement in objection handling skills. Trainers could create tailored role-play scenarios in just 30 minutes. Johnson & Johnson is now considering expanding SmartWinnr AI Coaching to more training areas.
A leading pharmaceutical company
- Pharmaceuticals
- Large
AllianceTek built a digital platform for a leading pharmaceutical company. The new system automated license verification and integrated secure payments... for B2B pharmacy transactions. The platform improved compliance, reduced order processing times, and simplified inventory management. A marketing website increased lead generation and market reach. The scalable tech stack supports future growth and advanced features. User trust grew due to privacy-first design and robust security.
Top Stories in Pharmaceuticals about adoption of Advocacy Marketing software
Carlson
- Pharmaceuticals
- Medium
Chicago, USA
Carlson used ExpertVoice to train retail employees and boost product advocacy. They delivered 8–12 seasonal lessons yearly, reaching 2,381 retail... experts across 1,447 stores. Over 3,200 products were seeded to experts who completed lessons. Expert reviews on product pages increased revenue per visitor by 9.25%. Carlson educated 2,000–3,000 unique experts each year since 2020.
Top Stories in Pharmaceuticals about adoption of Lead Generation software
Clinical research company
- Pharmaceuticals
- Medium
USA
800response helped a clinical research company improve radio ad response rates by 22% using a vanity 800 number and call tracking. The company needed... a memorable way for people to respond to ads and a tool to track cost-per-lead. With 1-800-NEW-STUDY, they could see which media channels worked best. Real-time call data let them adjust campaigns quickly. This helped them spend ad dollars more wisely and recruit more clinical trial participants.
3CX helped Alliance Healthcare upgrade their communications system. The company replaced an old Nortel PBX with 3CX, connecting over 500... employees and 26 depots. Employees quickly adapted, using 700 IP phones and 200 softphones. The new system improved productivity, mobility, and remote branch connectivity. Alliance Healthcare now saves about €90,000 per year on communications costs.
A global life sciences organization
- Pharmaceuticals
- Very Large
Integrate Demand Acceleration Platform helped a global life sciences organization double event leads. The company replaced paper forms with digital... lead capture, improving data quality and speed. They achieved 99% accurate data collection at over 100 events each year. The marketing team now accesses all leads in one dashboard and acts quickly on follow-ups. Sales receives clean, complete contact data after every event.
A global pharma and personal health manufacturer
- Pharmaceuticals
- Very Large
SAP margin optimization solutions by Vistex helped a global pharma and personal health manufacturer gain full visibility into contracts and pricing. The company struggled... with inconsistent pricing and complex rebate management. Vistex provided an integrated SAP solution, improving auditability and streamlining approvals. The implementation took 9 months and led to a 60% reduction in total agreements. This boosted operational efficiency and simplified global business processes.
giosg's HCP engagement platform helped Novartis boost engagement with healthcare professionals. Novartis used giosg to add interactive pop-ups and simplify... their webshop for HCPs. The solution made it easier for HCPs to find and order materials. Novartis achieved an 87.12% success rate in online engagement. The team saw major improvements in user experience and conversions across all devices.
Bayer used Zebra BI for Power BI to build the Finance 360 App, giving their CFO and managers a single source for business-critical insights. The app unified... all key financial and non-financial data, replacing static reports and saving significant time by automating data collection. Board meetings became more effective, with real-time, interactive dashboards enabling instant answers and deeper analysis. The solution improved data accuracy and let finance teams focus on generating insights, not preparing reports. Bayer finished the project six months ahead of schedule, doubling their data community in a year.
Global pharmaceutical company
- Pharmaceuticals
- Very Large
Craftware took over support and development for a global pharmaceutical company's Salesforce Service Cloud in 2019. The client faced technical... debt, slow decision-making, and outdated code. Craftware formed a multidisciplinary DevOps team, improved processes, and helped adopt ServiceNow for incident management. Service level agreement (SLA) improved from 85% to an average of 92%, reaching up to 96%. The client gained a more organized service, reduced technical debt, and faster project meetings.
Meridian helped AbbVie centralize engineering document management for over 625 employees. The company needed a global platform to standardize workflows... and reduce IT burdens after splitting from Abbott. Meridian integrated with IBM Maximo, enabling access to 300,000+ CAD drawings and asset files. AbbVie achieved near 50% reduction in engineering IT systems and improved compliance with FDA 21 CFR Part 11. The solution streamlined audits, cut costs, and boosted collaboration across departments.
Pharmaceuticals examples of Driving Business Value with SEO
Merck KGaA
- Pharmaceuticals
- Very Large
Darmstadt, Germany
Merck KGaA used Siteimprove to relaunch its website, merging three separate web presences with over 10,000 pages into one unified site. The project was... completed in just 8 months. Siteimprove helped Merck improve content quality and set a new standard for user experience. After the relaunch, website visitors increased fourfold, reaching 10 million per year. Merck gained valuable data insights to guide future digital marketing.
Readpeak native advertising helped Verman exceed its campaign goal by 63%. The campaign targeted Finnish consumers aged 55+ with educational... content about brain health. Verman used native ads alongside TV to reach and engage this audience. The campaign delivered 10,841 clicks, 1.7 million impressions, and a €0.77 CPC. Lifestyle publishers and creative messaging about forgetfulness drove strong engagement.
Gong Revenue AI OS helped Wedgewood Pharmacy modernize its sales approach. The company managed over 42,000 customer relationships with real-time... visibility and automated outreach. Sales teams used AI-powered insights to strengthen relationships and improve efficiency. Forecasting and pipeline management became more confident and predictable. Wedgewood Pharmacy now acts as a strategic advisor to veterinary practices, not just a medication provider.
A global biotech and pharmaceutical company
- Pharmaceuticals
- Very Large
FacilityOS VisitorOS replaced manual visitor management for a global biotech and pharmaceutical company. The company faced long wait times and... compliance challenges as daily visitors grew from 10 to over 200. VisitorOS automated check-ins, issued photo badges, and kept digital logs, improving security and audit readiness. The system unified visitor management across multiple sites and helped meet ISO 27001 standards. Staff saved time, and the company adapted quickly to new health screening needs during the pandemic.
How Sales Analytics is Delivering ROI for Pharmaceuticals Leaders
Gilead Sciences
- Pharmaceuticals
- Large
Foster City, USA
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Top Stories in Pharmaceuticals about adoption of Field Sales software
aXon upsell Medical Engineering & Pharmaceuticals
- Pharmaceuticals
- Small
aXon upsell Medical Engineering & Pharmaceuticals used Resco to boost field sales. The solution enabled mobile order fulfillment and intelligent... proposals. It helped manage customer visits and provided a medical knowledge base. The platform worked offline and integrated with ERP systems. This improved customer engagement and increased turnover.
A leading science-driven biotechnology company
- Pharmaceuticals
- Large
Dstillery used its Custom Patient Targeting solution powered by Multimodal AI to help a leading biotechnology company reach people associated with wet age-related macular degeneration. The main goal... was to improve video completion rates for a targeted campaign. Dstillery combined ICD-10 medical codes and search terms to build a privacy-safe audience. The campaign achieved an 81% video completion rate, surpassing the 67% benchmark. This approach helped the client reach the right audience and improve campaign results.
Pharmaceuticals Clients Speak: The Impact of deploying Website Builder solutions
Amicus Therapeutics
- Pharmaceuticals
- Medium
Philadelphia, USA
BindTuning helped Amicus Therapeutics create a unified Office 365 intranet for employees. The new intranet improved collaboration and made information... easy to find from any device. BindTuning web parts, like People and Tiles, replaced costly third-party tools and enabled employee directories and mentoring. The accessibility tool made the digital workplace inclusive for all abilities. During the pandemic, the intranet supported seamless remote work and boosted productivity.
Roche used Sprinklr's Advocacy platform to empower over 1,300 employees to share branded content on social media. The social media... team, led by digital support specialist Kiki Varga, implemented the platform to boost employee advocacy. The team uses features like community management and editorial calendar daily. The platform helps users find and share content easily. Roche continues to expand platform adoption across the company.
Go1 helped Lumanity launch a digital learning ecosystem using MS Teams integration. In the first three months, employees completed 60,000... minutes of self-enrolled learning. The solution matched Lumanity’s IT strategy and supported a global workforce of over 1,400. Go1 enabled quick executive buy-in and delivered diverse, updated content. The partnership improved employee value and learning engagement.
Bayer Crop Sciences
- Pharmaceuticals
- Very Large
Leverkusen, Germany
TIBCO Spotfire and Data Virtualization help Bayer Crop Sciences empower 14,000 users with agroscience analytics. Bayer uses AI and image... analytics to monitor crops, overlay data layers, and improve precision agriculture. The platform enables consistent statistical modeling and supports a robust end-to-end data pipeline. Bayer's team leverages analytics to track crops globally, optimize resources, and drive continuous learning. The solution fosters collaboration, process governance, and data reuse across the organization.
Pharmaceuticals Clients Speak: The Impact of deploying Demand Generation solutions
Brauer
- Pharmaceuticals
- Small
Barossa Valley, Australia
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
Pharmaceuticals examples of Driving Business Value with Social Media Marketing
Cambrex - Pharmaceuticals - Large
Feedly Market Intelligence helped Cambrex replace manual research with real-time, AI-powered insights. Leadership and sales teams now get automated, personalized... updates on competitors and market trends. Feedly serves as a key data source for Cambrex’s new competitive intelligence AI agent. This shift enables faster, more strategic decisions and reduces prep time for sales. Cambrex can now scale competitive intelligence without extra staff or manual effort.
Brauer - Pharmaceuticals - Small
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
Roche - Pharmaceuticals - Very Large
Roche used Sprinklr's Advocacy platform to empower over 1,300 employees to share branded content on social media. The social media... team, led by digital support specialist Kiki Varga, implemented the platform to boost employee advocacy. The team uses features like community management and editorial calendar daily. The platform helps users find and share content easily. Roche continues to expand platform adoption across the company.
Roche - Pharmaceuticals - Very Large
Roche used Sprinklr's Advocacy platform to empower over 1,300 employees to share branded content on social media. The social media... team, led by digital support specialist Kiki Varga, implemented the platform to boost employee advocacy. The team uses features like community management and editorial calendar daily. The platform helps users find and share content easily. Roche continues to expand platform adoption across the company.
Roche - Pharmaceuticals - Very Large
Roche used Sprinklr's Advocacy platform to empower over 1,300 employees to share branded content on social media. The social media... team, led by digital support specialist Kiki Varga, implemented the platform to boost employee advocacy. The team uses features like community management and editorial calendar daily. The platform helps users find and share content easily. Roche continues to expand platform adoption across the company.
Servier Group (Servier Italia) - Pharmaceuticals - Large
Servier Italia uses Talkwalker to track and measure all their marketing and communication efforts. The platform helps them create unified... dashboards for performance measurement. Servier monitors conversations about their brand and products using social intelligence. This gives them a complete view of their communication impact. Talkwalker was chosen for its ability to provide these insights.
Aboca - Pharmaceuticals - Large
Aboca used BIOVIA ONE Lab from Dassault Systèmes to digitize its laboratory processes. Before, scientists recorded experiment data on paper,... making collaboration and compliance difficult. With BIOVIA ONE Lab, Aboca now captures 100% of lab data electronically, improving data quality and reducing errors. The solution enabled a paperless lab, better collaboration, and faster innovation cycles. Aboca also reduced material waste and improved sustainability through virtual experiments.