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Measuring Business Intelligence Success in Pharmaceuticals Deployments

Rommelag - Pharmaceuticals - Large

Sulzbach-Laufen, Germany
Financial consolidation automation Centralized financial reporting Financial consolidation Financial reporting

Jedox helped Rommelag speed up its consolidation process by 4x. Rommelag used to rely on Excel for consolidating 24 subsidiaries,... which was slow and lacked transparency. With Jedox, they automated data flows and centralized financial planning and reporting. The new system gives real-time access to group financials and supports both legal and management consolidation. Reporting is now faster, more accurate, and can adapt as the company grows.

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Merck Semoy - Pharmaceuticals - Very Large

Darmstadt, Germany
Production data reporting standardization Compliance management Manufacturing operations

Merck Semoy used Dream Report to modernize its outdated systems. The company needed to boost efficiency and meet compliance standards.... Dream Report helped standardize reporting and improve visibility into production data. This change supported better operations and compliance. Merck Semoy moved closer to operational excellence with these improvements.

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Dr. Reddy's Laboratories - Pharmaceuticals - Very Large

Hyderabad, India
Cloud data integration for R&D Automated data quality management Data governance AI and analytics enablement

Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.

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A large pharmaceutical company - Pharmaceuticals - Very Large

Pharmaceutical product launch strategy Sales forecasting Product launch planning

AnyLogic helped a large pharmaceutical company plan a new drug launch. Bayser Consulting used agent-based simulation to model interactions between... patients, doctors, and sales reps. The model tested different mixes of direct advertising and personal selling. It identified the best promotional strategy and forecasted drug sales. The company gained insights into key decision points and sales drivers.

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TheraSkin - Pharmaceuticals - Medium

Sao Paulo, Brazil
Centralized data management for decision-making Real-time business performance monitoring Data warehousing Business intelligence

Domo helped TheraSkin, a Brazil-based pharmaceutical company, unify data from many sources into one secure platform. Before Domo, TheraSkin struggled... with inconsistent data and slow reporting, making it hard to make fast decisions. With Domo, they built a single data warehouse, managing over 980 million records and creating nearly 1,200 cards across 50 dashboards. Now, business users access real-time, verified data for better decisions in marketing, sales, and operations. Domo's alerts and visualizations save time and support a data-driven culture at TheraSkin.

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A leading healthcare technology and pharmaceutical company - Pharmaceuticals - Very Large

Sensor data processing automation Data integration Compliance management

Nexla helped a leading healthcare technology and pharmaceutical company process over 400 TB of physiological sensor data in just 10 days. The company cut... data processing time by more than 50x, from 6 minutes to 8 seconds. Nexla automated data ingestion, transformation, and monitoring, reducing manual work and costs. The solution enabled faster integration of new devices and ensured compliance with robust encryption. Data scientists and engineers saved significant time and resources.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Midas Pharma - Pharmaceuticals - Medium

Ingelheim am Rhein, Germany
Self-service analytics enablement Real-time business data exploration Analytics adoption Data democratization

ThoughtSpot helped Midas Pharma move from static Excel reports to real-time, self-service analytics. In just four months, 72% of users... adopted the platform, spanning 11 departments and 5 global affiliates. Teams now create over 10,000 visualizations each month, with 99% of queries returning in under one second. The shift saved users three to four hours per week and fostered a culture of data ownership. Business users now build their own insights, reducing reliance on the data team.

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Haleon Italy - Pharmaceuticals - Very Large

Milan, Italy
Sales and promotion planning automation Sales forecasting and scenario analysis Sales performance management Financial planning and analysis

Board helped Haleon Italy unify sales and promotion planning. The company replaced manual Excel-based processes with Board’s integrated platform. This... change improved collaboration and transparency across sales, marketing, and finance teams. All sales channels now use a single tool for forecasts, promotions, and annual budgets. Board’s solution increased the percentage of business targets achieved. The platform also enabled better reporting and scenario analysis for sales and promotions.

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BioPet Laboratories - Pharmaceuticals - Large

Knoxville, USA
Customer data management automation Data management Customer experience

BioPet Laboratories used Jitterbit’s Vinyl low-code platform to build a customer-facing app for their dog owner database. The new app... made it easier and faster for customers to access their data. BioPet’s team, including non-technical staff, could manage and run enterprise applications with little training. The solution improved task efficiency across the organization. BioPet now delivers new applications more quickly and provides a better customer experience.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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MediSpend - Pharmaceuticals - Small

USA
Compliance monitoring for life sciences Compliance management

MediSpend used GoodData to help life sciences companies track and report payments to healthcare professionals. Manual tracking was slow and... risky, so MediSpend embedded analytics into their workflow. GoodData’s Life Cycle Management feature cut onboarding time from days to hours. About 35-40% of MediSpend’s customers now use the Insights platform. The company also reduced costs by eliminating a separate ETL partner and streamlining onboarding.

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A leading global biopharma company - Pharmaceuticals - Very Large

Vaccine demand forecasting Supply chain optimization

C3 AI Demand Planning helped a leading global biopharma company improve vaccine supply chain forecasting. The company saw a 20%... increase in forecast accuracy over baseline statistical methods. Forecasts were also 4% more accurate than those adjusted by internal experts. This led to a potential $20 million annual reduction in inventory for the top three markets. The solution covered 450+ SKUs and was deployed in just 26 weeks.

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LEO Pharma - Pharmaceuticals - Large

Ballerup, Denmark
Sales performance reporting for pharma reps Sales analytics

Toucan helped LEO Pharma turn raw order data into clear, actionable insights. Sales reps now use a single app with... unified KPIs and differentiated access. The solution automated reporting and improved communication with an alerting system. LEO Pharma achieved a 100% monthly usage rate among pharmaceutical representatives. Field reps can easily access data on their iPads before meetings.

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Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

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ZAGENO - Pharmaceuticals - Medium

Logicbroker helped ZAGENO automate its B2B marketplace fulfillment. ZAGENO used Logicbroker's customizable business rules, supplier tools, and backend integrations. The... platform enabled ZAGENO to save time with automated reports, invoicing, and shipping. Self-service supplier onboarding reduced manual work. Logicbroker's APIs and webhooks made integration fast and easy. ZAGENO now enforces business rules for order tracking and invoicing, improving efficiency.

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Wave Life Sciences - Pharmaceuticals

KNIME software helped Wave Life Sciences process over 200,000 observations in 24 months. The platform enabled early error detection and... better data access for research. Scientists used KNIME WebPortal for interactive analytics and workflow automation. Wave combined KNIME with R and AWS for advanced bioinformatics and cheminformatics. The solution saved time, reduced human error, and empowered domain experts to make faster decisions.

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How Content Management Systems is Delivering ROI for Pharmaceuticals Leaders

 

Mylan - Pharmaceuticals - Very Large

Canonsburg, USA
Patient engagement platform deployment Digital health content delivery Patient engagement Content marketing

Advantage CSP Health Portal helped Mylan build a flexible health platform. Mylan launched Health Coach, a free in-pharmacy program to... improve patient health and boost brand loyalty. Med Mentor app gave patients reminders and personalized support for medication adherence. Digital signage with Mylan health tips reached over 500 medical centres and pharmacies in Canada. Mylan saw increased brand awareness and better healthcare outcomes for patients.

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Biogen - Pharmaceuticals - Large

Cambridge, USA
Localization workflow automation Multilingual website management Localization management Content operations

Biogen used Contentful and AI Actions to fix slow, costly translation workflows. The old CMS made it hard to manage... content in 30 languages. Contentful unified their content and let teams publish faster. AI Actions automated translations, saving $50,000 a year. Editors now translate pages in minutes, not weeks. Biogen can focus on better digital experiences for healthcare professionals.

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MilliporeSigma - Pharmaceuticals - Very Large

Burlington, USA
Packaging testing data management Compliance reporting automation Data management Compliance management

Laserfiche helped MilliporeSigma cut review and approval time for testing data by 85%. The STARS system centralized and standardized packaging... test data, reducing manual errors and improving compliance. Staff now use mobile forms to input and track test results, making audits easier. The lab team reclaimed time to explore new packaging materials and respond faster to service tickets. The new process is easier for new team members to learn and supports ongoing innovation.

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Bayer HealthCare Pharmaceuticals - Pharmaceuticals - Very Large

Leverkusen, Germany
Contract document automation Document review and approval workflow Contract management Compliance management

ActiveDocs helped Bayer HealthCare Pharmaceuticals automate contract document creation. Before, the legal team made all contracts by hand, which took... a lot of time. With ActiveDocs and SharePoint, users now answer a few questions and the system builds the right documents. Nintex workflows guide review and approval. This solution removed manual work, sped up deployment, and made compliance easier. Now, Bayer's teams create and manage contract sets quickly and with less risk.

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A global life science company (subsidiary of a global leader in pharmaceuticals and chemicals) - Pharmaceuticals - Very Large

Technical documentation version control Collaboration for technical writing teams Content management Compliance management

Componize CCMS helped a global life science company improve technical documentation. The team automated version control and streamlined collaboration for... writers and subject matter experts. They reduced manual errors and improved compliance with ISO standards. Audit trails made reporting and traceability easier. The company now produces accurate, high-quality documentation faster.

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Acino Pharma - Pharmaceuticals - Large

Zurich, Switzerland
Document review and approval automation Secure external document sharing Document management Compliance management

Docsvault helped Acino Pharma, a Swiss pharmaceutical company, streamline document review and approval. Over 3,000 employees now use a centralized... repository to manage documents and collect digital signatures. The solution enabled secure sharing with external partners and automated workflows, reducing approval delays. Productivity increased and the company reduced its carbon footprint. Docsvault also ensured compliance with FDA and EudraLex requirements.

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BIOMM - Pharmaceuticals - Medium

Belo Horizonte, Brazil
Quality system document management Regulatory compliance management Document management Compliance management

SoftExpert Suite helped BIOMM cut document management costs by 40%. The platform made it easier to manage and control quality... system documents. BIOMM improved the flow and status of information and data. The company gained more time to focus on quality assurance improvements. The solution also helped BIOMM meet regulatory requirements in the pharmaceutical sector.

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Charles River Laboratories - Pharmaceuticals - Large

Wilmington, USA
Regulated documentation management Workflow automation for compliance Document management Compliance management

Charles River Laboratories uses M-Files to manage regulated documentation. The platform helps them streamline workflows for compliance. M-Files also supports... global scientific collaboration. This improves document control and efficiency for their teams. The solution helps meet strict industry regulations. Charles River Laboratories benefits from better workflow and collaboration.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

Read on →
 

MilliporeSigma - Pharmaceuticals - Very Large

Burlington, USA
Backup and recovery automation Data replication for disaster recovery Data backup and recovery Disaster recovery

MilliporeSigma used LaserVault ViTL to solve backup and recovery problems. They eliminated manual tape management and storage. This led to... time and cost savings. ViTL made it easy to replicate data for disaster recovery. The solution provided a simple interface and automated backups. MilliporeSigma now has better data protection and less risk of business interruption.

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Foghorn Therapeutics - Pharmaceuticals - Small

Cambridge, USA
Clinical data governance and security Data governance Clinical research data management

Egnyte helped Foghorn Therapeutics secure sensitive clinical and financial data. The biotech company built a secure data repository and created... eight custom policies for data governance. Egnyte’s platform gave Foghorn full visibility into where sensitive content is stored and who can access it. The IT team can now easily manage permissions and monitor data access. Foghorn chose Egnyte over Box and Microsoft for its robust security and ease of use.

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Daiichi Sankyo - Pharmaceuticals - Very Large

Tokyo, Japan
Centralized scientific content access Personalized research recommendations Content management Knowledge management

Daiichi Sankyo used Copyright Clearance Center’s RightFind Suite to build a single digital library ecosystem. Before, employees had to use... five different tools to find scientific content. Now, they search across 55 databases at once, including articles, patents, and clinical trials. The new system uses machine learning for personalized recommendations and semantic search to find information faster. Employees say it is easier, quicker, and essential for their work.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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GFR Pharma - Pharmaceuticals - Small

Coquitlam, Canada
Inventory and production management automation ERP implementation

SAP Business One helped GFR Pharma gain real-time control over production, inventory, and warehouse management. The company replaced paper-based processes... with automated workflows, reducing manual entry and errors. Real-time reporting made it easy to access accurate information quickly. A custom touchscreen app improved manufacturing operations. GFR Pharma now supports growth and maintains quality control with scalable ERP.

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A Global Pharmaceutical Company - Pharmaceuticals - Very Large

Employee and stakeholder community platform Community management

Open Social, built on Drupal 8, helps a global pharmaceutical company connect employees and stakeholders. The platform replaces traditional intranets... with a flexible, open source community solution. It offers features like profiles, groups, events, and private messaging. The company benefits from fast deployment and easy customization. Open Social supports collaboration and communication across the organization.

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Global Healthcare Company - Pharmaceuticals - Very Large

Global intranet consolidation Employee communication

LiveTiles Intranet unified communication for a global healthcare company with 150,000 staff. The company struggled with too many intranets after... multiple acquisitions. LiveTiles delivered a single intelligent intranet using SharePoint, with audience targeting and a central homepage. Staff now access relevant news, HR, and internal services easily. Quick training enabled global news publishers to use the new system from day one.

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Pharmaceuticals Success stories in Driving ROI and Results using Data Management Platform solutions

 

Alkermes - Pharmaceuticals - Large

Dublin, Ireland
Data governance for commercial strategy Data governance Data literacy

Alation helped Alkermes, a global biopharmaceutical company, centralize and organize hundreds of internal and external data feeds. Before Alation, data... was scattered and hard to find, slowing down business decisions. With Alation’s data intelligence platform, Alkermes improved data quality and consistency for reporting. Data discovery time dropped from days to minutes. The platform made data more accessible, boosting data literacy and freeing IT teams to focus on higher-value work. This enabled Alkermes to support its commercial strategy and improve patient outcomes in neuroscience.

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Vivesto - Pharmaceuticals - Medium

Sweden
Secure file sharing for R&D data Confidential email encryption for external partners Data protection Collaboration security

Vivesto needed to protect sensitive R&D and patient data when sharing with external partners. The company used Tresorit's cloud-based workspace... and Outlook plugin to encrypt emails and control document access. Employees found Tresorit easy to use, reducing IT support time. The admin center let IT monitor user activity and offer targeted help. Security features like watermarks and audit trails gave Vivesto confidence in data protection.

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Hermes Arzneimittel - Pharmaceuticals - Medium

Pullach, Germany
Manufacturing process data integration Regulatory compliance monitoring Data integration Compliance management

Talend helped Hermes Arzneimittel boost system integration speed by 50%. The company used Talend to connect six manufacturing systems with... different data formats. This gave Hermes a full view of its production process. Now, trend analysis and process verification are possible for all products. Hermes can spot patterns, improve efficiency, and reduce costs. The new data infrastructure supports regulatory compliance and future growth.

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US-based pharmaceutical company - Pharmaceuticals - Large

USA
Records management for regulatory compliance Records management Compliance management

Gimmal Physical helped a US-based pharmaceutical company after a major acquisition. The company needed to manage more records and meet... FDA and GLP rules. Before, they used Excel and shared drives, which caused compliance problems. Gimmal set up a browser-based system with barcoding and check-in/check-out. Now, the company tracks records easily and stays compliant with regulations.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

Read on →
 

Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

Read on →
 

Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Always Pure Organics - Pharmaceuticals - Small

Manchester, UK
Document management for certification compliance Compliance management Document management

FileHold helped Always Pure Organics, a UK-based cannabis manufacturer, achieve ISO 22716 certification and improve compliance. APO replaced manual document... management with FileHold, gaining full traceability and audit trails. The platform automated approvals and reminders, saving time and reducing errors. APO now manages all business documents securely and supports ongoing accreditation efforts. Custom integration enabled the team to meet new regulatory standards efficiently.

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Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

Read on →
 

Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

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Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

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Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

Read on →
 

Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

Read on →
 

Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

Read on →
 

Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

Read on →
 

Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

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How CRM is Delivering ROI for Pharmaceuticals Leaders

 

a leading pharmaceutical manufacturer - Pharmaceuticals - Very Large

Supplier data confidentiality management Compliance management Supplier management

CRMJetty built a Salesforce vendor management portal for a leading pharmaceutical manufacturer. The portal used advanced access controls and encryption... to protect supplier data. This solution achieved 99% confidentiality of supplier information. The company saw a 15% increase in collaborative projects with suppliers. Workflow efficiency improved by 25% and data breaches dropped. The portal fostered trust and secure information sharing.

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Sanofi Genzyme - Pharmaceuticals - Very Large

Lyon, France
Environmental and utility monitoring data management Automated trend analysis for quality control Quality control automation Environmental monitoring

Sanofi Genzyme used Novatek International's cloud-based solution to manage environmental and utility monitoring data. The project aimed to reduce workload,... improve data integrity, and automate trend analysis. Implementation took less than six months, with 8 key users trained on site and 35 users trained remotely. Over 44,000 environmental and 9,000 utility samples were managed post-implementation. The QC department successfully digitalized its activities, meeting regulatory and validation needs.

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Sanofi China - Pharmaceuticals - Very Large

Shanghai, China
Omnichannel CRM for pharma sales Compliance management for data residency Customer engagement Compliance management

Omnipresence CRM helped Sanofi China deploy a unified, cloud-based CRM to over 5,500 users. The solution replaced legacy systems and... improved omnichannel customer and employee experiences. Sanofi achieved compliance with Chinese Data Residency and PIPL laws. The CRM enabled better decision making, streamlined operations, and reduced total cost of ownership. Integration with Microsoft Dynamics 365 and Teams accelerated communication and business outcomes.

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Pharmaceutical companies and research institutions - Pharmaceuticals - Large

Secure document sharing for clinical trials Compliance reporting workflow management Data security and compliance Clinical trial management

CoolLife. io provided a Virtual Data Room and CRM system for pharmaceutical companies and research institutions. The solution secured clinical...trial data and regulatory documents with user tracking and access permissions. Dynamic watermarking and version control helped maintain compliance with FDA, HIPAA, and GDPR. Integrated project management tools streamlined drug development and compliance reporting. The system improved data security, efficiency, and regulatory compliance for sensitive research workflows.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

Read on →
 

Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

Read on →
 

Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

Read on →
 

Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

Read on →
 

Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

Read on →
 

Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

Read on →
 

A Global Pharmaceutical Company - Pharmaceuticals - Very Large

Employee and stakeholder community platform Community management

Open Social, built on Drupal 8, helps a global pharmaceutical company connect employees and stakeholders. The platform replaces traditional intranets... with a flexible, open source community solution. It offers features like profiles, groups, events, and private messaging. The company benefits from fast deployment and easy customization. Open Social supports collaboration and communication across the organization.

Read on →
 

A leading pharmaceutical company - Pharmaceuticals - Large

Maharashtra, India
Medical representative reporting automation Field data collection

PRxCloud helped a leading pharmaceutical company in Maharashtra automate daily reporting for over 50 medical representatives. Before, staff filled reports... by hand and traveled for meetings, which cost time and money. With PRxCloud, reps now submit real-time reports in under 30 seconds and manage doctor lists online. Managers track targets and results instantly. The company increased sales by 50% after using the software.

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Top Stories in Pharmaceuticals about adoption of E-Commerce Platform software

 

Bayer - Pharmaceuticals - Very Large

Leverkusen, Germany
Ecommerce integration for online training LMS provisioning automation Ecommerce integration Learning management

Foxy. io enabled Bayer to launch custom ecommerce for online training in pest management. Bayer needed integration with their LMS,...support for multiple currencies, languages, and payment methods, and custom SAP exports. Foxy.io delivered a serverless SSO and API-based LMS integration. The solution met strict privacy and security needs and supported regional requirements. Bayer expanded the program from APAC to the EU, with more growth planned.

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Leading Edge Health - Pharmaceuticals - Medium

Counterfeit product detection and removal Brand protection Fraud detection

Leading Edge Health faced a major threat from counterfeit versions of its VigRX Plus product, which put global customers at risk. Counterfeits contained dangerous... ingredients and led to negative health warnings and lost sales. Using Corsearch's brand protection technology, Leading Edge Health identified and removed 74% of high-risk counterfeit listings worldwide. The company nearly eliminated counterfeits in North America and launched VigRX Plus in China, growing sales to $1 million annually. Corsearch also helped Leading Edge Health boost fraud detection efficiency and protect its brand reputation.

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Clint Pharmaceuticals - Pharmaceuticals - Small

Nashville, USA
B2B ecommerce platform modernization ERP integration for order management Ecommerce platform implementation ERP integration

Miva helped Clint Pharmaceuticals overhaul its ecommerce and ERP systems. Clint needed FDA-compliant tracking and a modern customer experience for... B2B medical clients. Miva delivered a custom ecommerce platform with advanced pricing, order, and fulfillment features. Integration with NetSuite ERP enabled seamless operations. Clint now offers a premium, compliant omni-channel experience and continues to grow sales.

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An international pharmaceutical and biotech company - Pharmaceuticals - Very Large

ERP-integrated B2B e-commerce for order automation E-commerce automation Customer engagement

Sana Commerce helped a global pharmaceutical and biotech company expand its customer base using ERP-integrated e-commerce. The company automated order... management, reducing manual amendments from 80% of orders and freeing up customer care teams. Small and medium customers now place orders online, letting sales focus on large accounts. The platform integrates with Microsoft Dynamics and Azure, ensuring real-time, accurate data. The company plans to scale to 20–30 countries using Sana Commerce as its digital foundation.

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Fortis Life Sciences - Pharmaceuticals - Medium

Boston, USA
B2B eCommerce platform selection API-driven integration for B2B B2B commerce API management

Fortis Life Sciences chose Kibo Commerce for its API-first approach and strong B2B features. The company needed a flexible eCommerce... platform. Kibo enabled quick implementation and supported complex B2B requirements. Fortis valued the platform's adaptability over other solutions. The team highlighted fast deployment and robust integration options.

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Fortis Life Sciences - Pharmaceuticals - Medium

Boston, USA
B2B eCommerce platform selection API-driven integration for B2B B2B commerce API management

Fortis Life Sciences chose Kibo Commerce for its API-first approach and strong B2B features. The company needed a flexible eCommerce... platform. Kibo enabled quick implementation and supported complex B2B requirements. Fortis valued the platform's adaptability over other solutions. The team highlighted fast deployment and robust integration options.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Anda (Pharmaceutical Distributor) - Pharmaceuticals - Large

USA
B2B eCommerce platform for pharmaceuticals Automated workflow and approval management B2B ecommerce Workflow automation

Broadleaf Commerce B2B solution helped Anda, a leading pharmaceutical distributor, manage a complex catalog and automate purchase processes. The platform enabled... customer-specific pricing, gated catalog access, and reduced IT involvement. Anda used features like contract pricing, future credit offers, and a centralized admin console. As a result, Anda increased sales, improved client retention, and grew online revenue. The solution also boosted site traffic and streamlined workflow approvals.

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メビウス製薬 - Pharmaceuticals - Medium

Tokyo, Japan
Subscription model optimization Post-payment integration for e-commerce Subscription management E-commerce optimization

Shopify Plus helped メビウス製薬 double its subscription retention rate. They used a flexible subscription model with post-payment options. This cut... their CPA in half. System costs dropped to one-third. Operational costs fell to one-fifth. Shopify enabled these e-commerce improvements for the pharmaceutical company.

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メビウス製薬 - Pharmaceuticals - Medium

Tokyo, Japan
Subscription model optimization Post-payment integration for e-commerce Subscription management E-commerce optimization

Shopify Plus helped メビウス製薬 double its subscription retention rate. They used a flexible subscription model with post-payment options. This cut... their CPA in half. System costs dropped to one-third. Operational costs fell to one-fifth. Shopify enabled these e-commerce improvements for the pharmaceutical company.

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Pharmaceuticals Success stories in Driving ROI and Results using Authoring and Publishing solutions

 

AstraZeneca - Pharmaceuticals - Very Large

Cambridge, UK
Ad production workflow automation Brand compliance management Creative production management Brand management

The Brief helped AstraZeneca UK cut ad production time from 30 days to just one day. AstraZeneca used brand kits,... templates, and permissions to keep campaigns on-brand and compliant. Teams could adapt creative assets quickly without always needing designers. Over 10 UK teams now deliver 100% on-brand assets with unlimited design iterations. The Brief made workflows faster and let designers focus on high-value projects.

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Lundbeck - Pharmaceuticals - Large

Copenhagen, Denmark
Sales training gamification Knowledge retention tracking Sales enablement Employee training

Lundbeck used The Training Arcade to create a gamified sales training app for their global team. The app helped sales... reps learn key product information before a national meeting. Reps played games and completed modules to unlock new content. The platform tracked progress and knowledge gaps. After the event, reps revisited the app to reinforce learning. Managers used analytics to identify and address knowledge gaps.

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DSM - Pharmaceuticals - Very Large

Heerlen, Netherlands
Risk-related training cost reduction Tailored company-specific training creation Compliance training Employee training

DSM used Easygenerator to create company-specific training at scale. They replaced expensive risk-related training with a solution that is easy... to use and lets anyone share knowledge. DSM reduced training costs from AU$500,000 to less than $100,000. Employees can now tailor training to their operations and save money. Easygenerator helped DSM produce more training content for customers and service providers.

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Exact Sciences - Pharmaceuticals - Large

Madison, USA
Learning and development video delivery Compliance training content distribution Learning and development Employee onboarding

Vimeo helped Exact Sciences cut video production time by 50%. The company used Vimeo to scale learning and development across... 120+ countries. Video made training more engaging and accessible for a global workforce. The L&D team embedded videos in their intranet and LMS, reaching employees in multiple time zones. Vimeo's tools let subject matter experts create content and sped up compliance training. Younger hires responded well to the video-first approach, boosting engagement.

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Exact Sciences - Pharmaceuticals - Large

Madison, USA
Learning and development video delivery Compliance training content distribution Learning and development Employee onboarding

Vimeo helped Exact Sciences cut video production time by 50%. The company used Vimeo to scale learning and development across... 120+ countries. Video made training more engaging and accessible for a global workforce. The L&D team embedded videos in their intranet and LMS, reaching employees in multiple time zones. Vimeo's tools let subject matter experts create content and sped up compliance training. Younger hires responded well to the video-first approach, boosting engagement.

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Pfizer - Pharmaceuticals - Very Large

New York, USA
Cloud migration for pharmaceutical operations AI-driven research acceleration Cloud infrastructure modernization AI in life sciences

Pfizer used AWS to centralize data and build a secure cloud foundation. The company treated over 1.3 billion people with... medicines and vaccines in 2022. Pfizer saved tens of millions of dollars each year by migrating 80% of its infrastructure to AWS. With AWS, Pfizer created the Scientific Data Cloud and VOX, a generative AI tool, to speed up research and product delivery. AWS helped Pfizer respond quickly to the COVID-19 pandemic by providing extra compute power for manufacturing and clinical trials.

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Pfizer - Pharmaceuticals - Very Large

New York, USA
Cloud migration for pharmaceutical operations AI-driven research acceleration Cloud infrastructure modernization AI in life sciences

Pfizer used AWS to centralize data and build a secure cloud foundation. The company treated over 1.3 billion people with... medicines and vaccines in 2022. Pfizer saved tens of millions of dollars each year by migrating 80% of its infrastructure to AWS. With AWS, Pfizer created the Scientific Data Cloud and VOX, a generative AI tool, to speed up research and product delivery. AWS helped Pfizer respond quickly to the COVID-19 pandemic by providing extra compute power for manufacturing and clinical trials.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Amgen - Pharmaceuticals - Very Large

Thousand Oaks, USA
Recruiting materials optimization Talent acquisition

Amgen uses Textio to improve its recruiting materials. The company wants to show its strong culture and employee experience. With... Textio, Amgen competes better for top talent. The tool helps Amgen share its values in job postings. This supports their goal of building a culture of belonging.

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ReliantAI - Pharmaceuticals - Small

Berlin, Germany
Customer-facing product documentation Knowledge management

ReliantAI used Archbee to improve how it shares product documentation with customers. The team needed a simple, easy-to-use platform that... non-technical staff could manage. Archbee offered the right balance of usability and customization. Now, ReliantAI keeps its customers informed and up to date with clear, current documentation. This helps customers get more value from ReliantAI's GenAI data analytics tools.

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Top Stories in Pharmaceuticals about adoption of Collaboration and Productivity software

 

PRA Health Sciences - Pharmaceuticals - Very Large

Raleigh, USA
Exporting clinical trial documents for sponsors Document management Compliance management

PRA Health Sciences used Vyapin’s SPListX for SharePoint to improve document management during clinical trials. The company needed to export... selected documents and metadata securely for sponsors, a task SharePoint could not do natively. Vyapin’s tool enabled PRA to filter, view, and export documents easily, supporting regulatory compliance and sponsor requirements. The federated identity feature allowed seamless single sign-on integration. PRA praised Vyapin’s responsive support and product flexibility, which helped them deliver better client experiences.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Nava Healthcare Pvt. Ltd. - Pharmaceuticals - Medium

India
Enterprise Wi-Fi infrastructure upgrade Unified communications deployment Network infrastructure Unified communications

Grandstream's Wi-Fi 6 access points and unified communications solutions replaced Nava Healthcare's unreliable network. Nava deployed 80 access points and... new wireless IP phones to support over 750 users and IoT devices. Employees now enjoy strong, stable Wi-Fi and can move freely while making calls. The new setup improved productivity and made network management easy with GWN.Cloud. Nava Healthcare now provides robust connectivity for staff and guests across all office areas.

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Foghorn Therapeutics - Pharmaceuticals - Small

Cambridge, USA
Clinical data governance and security Data governance Clinical research data management

Egnyte helped Foghorn Therapeutics secure sensitive clinical and financial data. The biotech company built a secure data repository and created... eight custom policies for data governance. Egnyte’s platform gave Foghorn full visibility into where sensitive content is stored and who can access it. The IT team can now easily manage permissions and monitor data access. Foghorn chose Egnyte over Box and Microsoft for its robust security and ease of use.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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A Global Pharmaceutical Company - Pharmaceuticals - Very Large

Employee and stakeholder community platform Community management

Open Social, built on Drupal 8, helps a global pharmaceutical company connect employees and stakeholders. The platform replaces traditional intranets... with a flexible, open source community solution. It offers features like profiles, groups, events, and private messaging. The company benefits from fast deployment and easy customization. Open Social supports collaboration and communication across the organization.

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Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

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How Marketing Automation is Delivering ROI for Pharmaceuticals Leaders

Dr. Reddy's Laboratories - Pharmaceuticals - Very Large

Hyderabad, India
Cloud data integration for R&D Automated data quality management Data governance AI and analytics enablement

Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.

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Vericel - Pharmaceuticals - Medium

Cambridge, USA
Automated healthcare communication Patient and physician engagement Healthcare marketing automation Audience segmentation

Vericel used Acquia Campaign Studio, based on Mautic, to automate communication with both physicians and patients. In just six weeks,... Vericel launched its first automated campaigns. Email read and clickthrough rates were consistently above industry averages. The company saw a measurable increase in physician-driven activations. Automation helped Vericel engage healthcare audiences and streamline outreach.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Pharmaceutical consultancy company - Pharmaceuticals - Small

Project management for regulatory consulting Project management Workflow automation

Flowlu helped a pharmaceutical consultancy company improve project management. The team switched from 5pm to Flowlu for better tracking and... automation. They needed a tool that was easy to use and could handle complex projects. Flowlu's project templates and task automation made it easier to manage many projects. The team found onboarding quick and liked the customizable workflows. Flowlu also helped them organize tasks and deadlines for better results.

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Bioderma - Pharmaceuticals - Large

Lyon, France
Loyalty program personalization Customer segmentation for targeted marketing Customer engagement Loyalty management

Bioderma used SALESmanago's AI Customer Engagement Platform to power its BIOsfera loyalty programme. The brand saw a 470% increase in... open rates and an 800% rise in click-through rates. Bioderma connected offline and online experiences for customers. They used advanced segmentation to personalize skincare content. The program built a strong community focused on education and loyalty.

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某美国制药企业 - Pharmaceuticals

JINGdigital营销自动化系统帮助某美国制药企业提升微信服务号与医生群体的互动。通过带参二维码引流、微信行为数据收集和CRM数据整合,实现个性化内容推送。企业获得超50%的图文内链接点击率和超85%的粉丝留存率。精准内容营销方案提升了客户转化和用户粘性。该系统优化了医药行业的数字营销和客户生命周期管理。

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Pharmaceuticals examples of Driving Business Value with Revenue Management

 

Excision BioTherapeutics - Pharmaceuticals - Small

San Francisco, USA
Budgeting and forecasting automation Variance analysis acceleration Financial planning and analysis Budgeting and forecasting

Vena helped Excision BioTherapeutics cut data aggregation time from 3–4 weeks to just 1 week. The finance team reduced variance... analysis from 10 hours to 4 hours. Vena’s template drill-down features let managers track spending and find cost savings. The company avoided hiring extra staff for FP&A, saving money on headcount. More than a third of employees now use Vena for budgeting and forecasting. This shift enabled bottom-up budgeting and faster, more accurate financial reporting.

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Gilead Sciences - Pharmaceuticals - Large

Foster City, USA
Contract lifecycle management for legal operations Contract management Compliance management

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Swixx Biopharma - Pharmaceuticals - Medium

Enterprise planning for sales, finance, and operations Financial planning and analysis

Swixx Biopharma uses Kepion to support business decisions. The platform helps them improve performance. Kepion provides tools for sales, finance,... and operations. Swixx Biopharma trusts Kepion for enterprise planning. The case highlights confidence in decision-making. No specific metrics or results are mentioned.

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How Digital Signature is Delivering ROI for Pharmaceuticals Leaders

 

Gilead Sciences - Pharmaceuticals - Large

Foster City, USA
Contract lifecycle management for legal operations Contract management Compliance management

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

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Amgen - Pharmaceuticals - Very Large

Thousand Oaks, USA
Secure delivery of physician disclosures Compliance management Document delivery

Amgen used RMail to send electronic physician packages and disclosures. The integration provided timestamped proof of delivery, reducing the need... for couriers and paper. Amgen used Registered Email services with encryption to transmit essential documents. This helped Amgen meet compliance requirements and lower risk. The solution was easy to use and cost-effective.

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Cipla - Pharmaceuticals - Very Large

Mumbai, India
Medico-legal document workflow automation Regulatory compliance management Document workflow automation Compliance management

Cipla automated over 20,000 medico-legal documents monthly using emSigner from eMudhra. The company needed to ensure compliance, data integrity, and... secure remote workflows during the pandemic. emSigner enabled digital signatures, streamlined document workflows, and supported regulatory compliance like FDA 21 CFR and GxP. The solution reduced manual effort by up to 80% and allowed Cipla to operate efficiently with a distributed workforce. Cipla now maintains a secure, paperless environment across all business units.

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AstraZeneca - Pharmaceuticals - Very Large

Cambridge, UK
Supplier agreement digitization Signature workflow modernization for HR and sales Contract management Workflow automation

AstraZeneca used Docusign eSignature to digitize supplier agreements. 85% of agreements now take less than one day to sign. Customer... satisfaction scores rose by 16%. The company improved system stability by 80%. Docusign eSignature expanded from procurement to HR and sales. AstraZeneca simplified compliance and sped up delivery of life-saving treatments.

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AstraZeneca - Pharmaceuticals - Very Large

Cambridge, UK
Supplier agreement digitization Signature workflow modernization for HR and sales Contract management Workflow automation

AstraZeneca used Docusign eSignature to digitize supplier agreements. 85% of agreements now take less than one day to sign. Customer... satisfaction scores rose by 16%. The company improved system stability by 80%. Docusign eSignature expanded from procurement to HR and sales. AstraZeneca simplified compliance and sped up delivery of life-saving treatments.

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Shilpa Medicare - Pharmaceuticals - Large

India
Employee onboarding document automation HR process automation

MSB Docs helped Shilpa Medicare cut employee onboarding time by 72%. The HR team replaced manual paperwork with eSignatures, making... the process faster and more secure. Errors and costs dropped as paper-based tasks were eliminated. Employees now sign documents online from any device. HR can focus on recruiting and employee engagement. Compliance and document security improved across the company.

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How Event Management is Delivering ROI for Pharmaceuticals Leaders

Pierre Fabre - Pharmaceuticals - Large

Castres, France
Centralized event management Attendee experience optimization Event management Stakeholder engagement

Eventtia helped Pierre Fabre manage over 370 events across 130 countries. The platform unified event workflows and improved attendee experiences... for 80,000 participants. Regional teams used reusable templates and branded websites, saving time and ensuring consistency. Eventtia’s customer support enabled fast adoption and empowered global teams. Advanced analytics gave the MICE team insights to refine strategies and show ROI.

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Sinclair - Pharmaceuticals - Medium

London, UK
Hybrid event management for pharma training Automated compliance enforcement for events Event management Compliance management

Eventogy helped Sinclair, a global aesthetics company, manage events of all sizes. Sinclair used Eventogy to cut event setup time... by at least 50%. The platform unified event and sales data, improved compliance, and made approvals faster. Teams now track attendance in real time and follow strict policies. Sinclair saw 100% adoption across affiliates and more professional attendee experiences.

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EVERSANA - Pharmaceuticals - Large

Chicago, USA
Virtual employee training engagement Leadership development program facilitation Corporate learning and development Employee engagement

Poll Everywhere helped EVERSANA move employee training from in-person to virtual. The tool made it easy to run interactive sessions... and collect feedback. Trainers used up to fifteen activities in a 30-minute session. Over 5,000 pieces of feedback were gathered with no complaints about too much interaction. Poll Everywhere enabled honest, anonymous participation, even on sensitive topics. The team found the platform reliable and easy to use for leadership and employee development.

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A top 20 pharma company - Pharmaceuticals - Very Large

Event logistics management for pharma HCP engagement at medical congresses Event coordination Healthcare professional engagement

Onomi helped a top 20 pharma company at ASCO 2024 manage event logistics and boost HCP engagement. The company used... Onomi to coordinate 267 reps, organize booth schedules, and streamline communication. Real-time notifications, interactive maps, and custom agendas kept teams aligned. Gamification features increased rep participation, and meeting scheduling tools saved 40% time on HCP meetings. The result was smoother coordination, better engagement, and efficient lead capture at the event.

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Myriad Genetic Laboratories - Pharmaceuticals - Large

Salt Lake City, USA
Event management automation Attendee engagement tracking Event management Attendee engagement

Bizzabo helped Myriad Genetic Laboratories manage over 100 events each year. The platform increased event registrations by more than 20%.... Attendee engagement grew up to 75%. Myriad’s team used Bizzabo to simplify registration, check-ins, and agenda building. The software’s analytics gave clear insights for future planning. Myriad’s event managers praised Bizzabo’s intuitive design and strong customer support.

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Johnson & Johnson - Pharmaceuticals - Very Large

New Brunswick, USA
Compliance process automation Compliance management

Johnson & Johnson used a custom mobile app to improve compliance. The app helped streamline their compliance process. This led... to better efficiency for their team. The solution was built using Guidebook. Johnson & Johnson is a Fortune 500 company with over 130,000 employees.

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Pharmaceuticals Clients Speak: The Impact of deploying Learning Management System solutions

 

Merck - Pharmaceuticals - Very Large

Kenilworth, USA
Sales content management for field teams Mobile access to sales materials Sales enablement Content management

Bigtincan helped Merck Animal Health improve sales force productivity and customer interactions. Sales reps now access 55GB of up-to-date content... in real time, both online and offline, across 40 countries. The platform reduced time spent searching for documents and enabled better collaboration. Sales teams use interactive tools to enhance conversations with veterinarians and close more deals. Merck expects to expand Bigtincan use to other business units after seeing these results.

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Merz Aesthetics - Pharmaceuticals - Large

Frankfurt, Germany
Healthcare professional education platform Brand-compliant customer engagement Professional training Customer engagement

Docebo helped Merz Aesthetics transform their online education for healthcare professionals. Merz Aesthetics wanted a platform that matched their brand... and met strict regulatory needs. They used Docebo for its strong features and easy interface. The new platform included Salesforce integration and custom design. Now, over 35,000 healthcare professionals use this science-based learning hub worldwide.

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Lundbeck - Pharmaceuticals - Large

Copenhagen, Denmark
Sales training gamification Knowledge retention tracking Sales enablement Employee training

Lundbeck used The Training Arcade to create a gamified sales training app for their global team. The app helped sales... reps learn key product information before a national meeting. Reps played games and completed modules to unlock new content. The platform tracked progress and knowledge gaps. After the event, reps revisited the app to reinforce learning. Managers used analytics to identify and address knowledge gaps.

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A global healthcare company - Pharmaceuticals - Very Large

Employee engagement during organizational change Interactive training content delivery Employee engagement Learning and development

Gametize helped a global healthcare company unite teams during a major merger. The company launched OneWorld, a gamified platform with... videos, quizzes, and rewards. Employees used the app to learn new processes and terminology. Over 43,000 training completions were recorded, with a 63% engagement rate. The platform improved knowledge retention and team collaboration.

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PDMI - Pharmaceuticals - Small

USA
Compliance training management Employee onboarding automation Compliance management Employee onboarding

Continu helped PDMI move from spreadsheets and emails to a dedicated learning platform. PDMI achieved 100% system usage and 20%... of employees now complete self-directed courses. The platform made it easy to create, assign, and track compliance and professional development training. Employees now engage more with learning, and the company meets all compliance requirements. Continu also improved onboarding with automated training tracks for new hires.

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Bausch Health - Pharmaceuticals - Very Large

Laval, Canada
Employee performance review management Performance management

Trakstar Perform helped Bausch Health manage employee performance reviews. Managers and employees set clear goals and objectives together. The tool... improved employee recognition and development. New managers quickly understood employee progress. Bausch Health used Trakstar Perform to support top talent and adapt to management changes.

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Measuring Influencer Marketing Success in Pharmaceuticals Deployments

 

Natrol - Pharmaceuticals - Large

Chatsworth, USA
Influencer-driven brand awareness Social engagement for supplements Customer engagement Content marketing

Linqia helped Natrol boost awareness for its 5-HTP and Melatonin supplements. Influencers created over 1,500 pieces of original content, exceeding... expectations by 511%. Social engagement was 305% higher than the program goal. The campaign drove more than 16,000 visits to Natrol landing pages. Natrol saw a 102% increase in mentions and $2.8 million in carted value.

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Non-prescription medicine brand - Pharmaceuticals - Large

Influencer-driven brand awareness Customer engagement Content marketing

#paid helped a non-prescription medicine brand grow 55% in two years. The brand used creator content to increase awareness and... reduce stigma around women’s health. They partnered with 9 creators on Instagram and TikTok, amplifying content through creator licensing. The campaign achieved over 112,000 organic reel views and a 25-point increase in brand consideration. Meta engagement targets were exceeded by 664%, reaching more than 990,000.

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Boiron - Pharmaceuticals - Large

Lyon, France
Influencer marketing campaign management Creator payment and onboarding automation Influencer marketing Campaign management

GRIN helped Boiron manage influencer marketing in one platform. Boiron's team used to juggle multiple tools and agencies, making campaigns... costly and chaotic. With GRIN, they streamlined creator management, payments, and campaign tracking. In 2023, Boiron ran campaigns with 50+ creators, generating 400+ pieces of content, 800K+ impressions, and 13K+ engagements. GRIN enabled Boiron to build direct, long-term relationships with influencers.

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Les Laboratoires Pierre Fabre - Pharmaceuticals - Large

Castres, France
Influencer marketing campaign management Creator vetting and audience targeting Influencer marketing Audience segmentation

Traackr helped les Laboratoires Pierre Fabre shift from VIP influencers to smaller, more credible creators for their Avène Cleanance ComedoMed Peeling campaign. The team used... Traackr to select 50+ creators with high engagement and audience relevance. The campaign achieved over 3 million impressions and doubled the brand’s benchmark engagement rate. It became the fourth-highest performing influencer campaign for the France team. The results proved that smaller, community-aligned creators can outperform top-tier influencers in driving market share and purchase intent.

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Nestlé Health Science - Pharmaceuticals - Very Large

Vevey, Switzerland
Influencer marketing program management Campaign performance benchmarking Influencer marketing Campaign analytics

Nestlé Health Science used CreatorIQ to unify its global influencer marketing. The team managed creator programs for many brands in... one platform. They tracked campaign performance and engagement rates across markets. CreatorIQ helped standardize workflows and reporting. This unified approach made it easier to share a clear vision for influencer marketing worldwide. The platform enabled real human connections between brands and consumers.

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メビウス製薬 - Pharmaceuticals - Medium

Tokyo, Japan
Subscription model optimization Post-payment integration for e-commerce Subscription management E-commerce optimization

Shopify Plus helped メビウス製薬 double its subscription retention rate. They used a flexible subscription model with post-payment options. This cut... their CPA in half. System costs dropped to one-third. Operational costs fell to one-fifth. Shopify enabled these e-commerce improvements for the pharmaceutical company.

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Pharmaceuticals Success stories in Driving ROI and Results using Contract Management solutions

 

ADARx Pharmaceuticals - Pharmaceuticals - Small

San Diego, USA
Contract management for funding rounds Self-service contract drafting for non-legal staff Contract management Legal operations

ADARx Pharmaceuticals used LinkSquares to centralize and manage contracts during rapid growth. Before LinkSquares, finding agreements for funding rounds was... slow and disorganized. With LinkSquares Analyze, ADARx quickly ran reports, cross-referenced data, and avoided missed renewals. LinkSquares Finalize let non-legal staff self-service agreements, speeding up drafting and review. The legal team saved time and prepared for future funding and clinical trials. Contract management became a key asset as ADARx scaled.

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Un leader pharmaceutique italien - Pharmaceuticals - Very Large

Italy
Contract lifecycle management Legal document standardization Contract management Compliance management

DiliTrust CLM helped a leading Italian pharmaceutical company unify contract management for 700 users. The company faced risks from scattered... contracts and inconsistent templates. With DiliTrust, they gained a central platform, standardized templates, and real-time collaboration. Legal risks dropped and contract execution sped up. Teams now spend less time searching and more time on strategic work.

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Gilead Sciences - Pharmaceuticals - Large

Foster City, USA
Contract lifecycle management for legal operations Contract management Compliance management

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

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Gilead Sciences - Pharmaceuticals - Large

Foster City, USA
Contract lifecycle management for legal operations Contract management Compliance management

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

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Vitara Biomedical - Pharmaceuticals - Small

USA
Contract management for biotech compliance Compliance management Contract lifecycle management

Contract Logix helped Vitara Biomedical centralize over 500 contracts in a secure, cloud-based system. The small legal team gained instant... visibility into contract status and improved workflow with out-of-the-box templates. Manual, insecure processes were replaced by automated contract management. The platform enabled Vitara to show compliance maturity to investors during Series B funding. Reporting features let the team track contracts from request to signature.

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AstraZeneca - Pharmaceuticals - Very Large

Cambridge, UK
Supplier agreement digitization Signature workflow modernization for HR and sales Contract management Workflow automation

AstraZeneca used Docusign eSignature to digitize supplier agreements. 85% of agreements now take less than one day to sign. Customer... satisfaction scores rose by 16%. The company improved system stability by 80%. Docusign eSignature expanded from procurement to HR and sales. AstraZeneca simplified compliance and sped up delivery of life-saving treatments.

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Pharmaceuticals Clients Speak: The Impact of deploying Marketing Data Intelligence solutions

Dr. Reddy's Laboratories - Pharmaceuticals - Very Large

Hyderabad, India
Cloud data integration for R&D Automated data quality management Data governance AI and analytics enablement

Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.

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a leading biopharmaceutical insights company - Pharmaceuticals - Medium

Drug projection analysis Accessing expert interviews for investment decisions Market intelligence Pharmaceutical research

AlphaSense helped a leading biopharma insights company improve drug projection analysis. The team used AlphaSense to access detailed investor reports... and expert interviews. This gave them deeper insights into drug methodologies and market trends. Expert Insights provided access to key opinion leaders, which was not possible before. The company made faster, more informed investment decisions. Customer satisfaction and renewals increased as a result.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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American multinational pharmaceutical and biotechnology company (Chicago) - Pharmaceuticals - Very Large

Chicago, USA
Competitor risk monitoring for product strategy Competitive intelligence Product strategy

Contify helped a major pharmaceutical company in Chicago track negative competitor events. The company used Contify to monitor product recalls,... halted clinical trials, patent infringements, and delayed launches. Automated alerts and dashboards gave real-time updates and reduced turnaround time by 2.5 times. Stakeholders received timely news, helping them make quick, informed decisions. The platform improved product strategy and gave the company a stronger competitive edge.

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Top-10 biopharma - Pharmaceuticals

Aktana’s Contextual Intelligence Engine helped a top-10 biopharma boost sales and engagement. The company faced low HCP access and digital... overload. Aktana integrated internal data science models and delivered next best action (NBA) suggestions to 600 reps across 8 therapeutic areas. Reps who used NBA saw 14% higher sales in 9 months. NBA suggestions drove $2.5–$8M in annual incremental sales. Projections show over $30M in annual upside as adoption grows.

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Pharmaceuticals Clients Speak: The Impact of deploying Project Management solutions

 

Grifols - Pharmaceuticals - Very Large

Barcelona, Spain
Requirements management for healthcare projects Requirements management Project collaboration

Grifols used Jama Connect to lower costs and speed up product development. The company needed a better way to manage... requirements in their healthcare projects. Jama Connect helped Grifols organize and track project needs. This made it easier for teams to work together. As a result, Grifols finished projects faster and saved money. The solution improved teamwork and project outcomes.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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iA (Innovation Associates) - Pharmaceuticals - Medium

Indianapolis, USA
Project and resource management unification Professional services automation Resource management

Kantata helped iA unify project and resource management after rapid growth. iA replaced disconnected tools with Kantata’s Salesforce-native PSA platform.... The company gained a 360° view of projects, better resource alignment, and improved collaboration. iA saw a 15% increase in service margins by centralizing scope and budget management. Project managers now use real-time data to make faster, more informed decisions. Kantata enabled iA to scale operations and boost customer satisfaction with on-time deployments.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Pharmaceuticals examples of Driving Business Value with E-Commerce Software

 

BioPorto - Pharmaceuticals - Small

Copenhagen, Denmark
Online product distribution for research Webshop content management Ecommerce enablement Content management

Dynamicweb CMS and eCommerce helped BioPorto launch a new webshop in just one month. The platform unified product information, research... content, and online sales in a single, easy-to-use system. BioPorto quickly saw increased conversions and a wider reach. The solution reduced manual work and made daily webshop management simple. Uploading images and data is now fast and easy for the team.

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Gilead Sciences - Pharmaceuticals - Large

Foster City, USA
Contract lifecycle management for legal operations Contract management Compliance management

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

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Natural Chemist - Pharmaceuticals - Small

Orange, USA
Product catalog management SEO content enrichment Product information management Catalog optimization

Netcore Unbxd PIM helped Natural Chemist manage their product catalog more efficiently. They achieved real-time updates and improved their SEO... rankings. Product page visits increased by 40%. The company managed to triple their SKUs without adding more resources. The solution enabled seamless integration and better content enrichment.

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Isispharma - Pharmaceuticals - Medium

Lyon, France
Billing process automation Billing automation

Isispharma used Frisbii to automate their billing process. The company switched from a passive to an active model for accessing... information. Frisbii’s application is intuitive and scalable. Isispharma saved 50% of the time spent on data entry. Operational efficiency improved with the new system.

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Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

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Measuring Digital Experience Platform Success in Pharmaceuticals Deployments

 

Ferring Pharmaceutical - Pharmaceuticals - Large

Saint-Prex, Switzerland
Contract lifecycle management user enablement Self-service support for contract management User onboarding Contract management

Whatfix helped Ferring Pharmaceutical cut CLM IT support tickets by 33%. Employees now see 4,000 Smart Tips daily, making contract... management easier. The Self Help feature achieved a 96% success rate for user searches. Ferring replaced in-person training with in-app guidance, speeding up onboarding and boosting Icertis adoption. Users spend less time on support and more on business projects.

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Arbor Pharmaceuticals - Pharmaceuticals - Medium

Atlanta, USA
Change control process automation Document management for quality teams Quality management Document management

TrackWise Digital helped Arbor Pharmaceuticals move from a manual, paper-based change control process to a digital quality management system. The new system,... built on Salesforce, made document retrieval and approval much faster. Arbor now saves over 800 hours per year by streamlining workflows and reducing approval times. The quality team finds documents easily and spends less time on IT help requests. End-users are happier and more productive with the new QMS.

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Pierre Fabre - Pharmaceuticals - Very Large

Castres, France
Multi-brand digital content management Integration of digital platforms Content management Customer experience

Ibexa DXP helped Pierre Fabre launch 145 sites in 18 months, reaching 155 million page views and a 63% increase in SEO traffic. Pierre Fabre needed... a unified digital ecosystem for all its brands and better insight into customer behavior. Ibexa DXP centralized content management and integrated with PIM, ERP, and CRM systems. This improved operational efficiency, brand consistency, and responsiveness to market needs. The solution enabled Pierre Fabre to innovate and deliver a stronger digital brand experience.

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BenchSci - Pharmaceuticals - Medium

Toronto, Canada
Data governance for analytics teams Analytics data management

BenchSci used Heap by Contentsquare to improve their data governance and analytics. As BenchSci grew, their dataset became complex and... hard to manage. Heap's Professional Services team helped BenchSci clean up their data and set clear naming conventions. This made onboarding new analysts easier and increased trust in their reports. BenchSci saw a 3x increase in charts created and a 9x increase in new charts saved each month.

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MUVON Therapeutics - Pharmaceuticals - Small

Drooms data room helped MUVON Therapeutics secure confidential documents for fundraising. The Swiss biotech used Drooms to share sensitive files... with investors, ensuring GDPR-compliant, enterprise-grade security. The platform reduced admin work, making NDA handling and document uploads fast and easy. Real-time insights let MUVON track investor activity and improve engagement. The solution saved time and kept intellectual property safe during the fundraising process.

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Pharmaceuticals Success stories in Driving ROI and Results using Mobile Marketing solutions

 

Teva Pharmaceuticals - Pharmaceuticals - Very Large

Tel Aviv, Israel
Medication guidance automation for patients Patient communication AI-powered healthcare

Teva Pharmaceuticals used WhatsApp and AI to help patients understand medication instructions. Many patients found printed leaflets confusing, leading to... misuse and side effects. Teva launched Medi, an AI-powered WhatsApp assistant, to give clear, instant answers about dosage, side effects, and usage. Patients can send medicine names or photos and get simple, 24/7 help. This reduced the risk of mistakes and made medical information easier to access.

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A pharmaceutical transport company - Pharmaceuticals - Small

Driver location verification Fleet management for pharmaceutical delivery Fleet management Compliance management

Actsoft helped a pharmaceutical transport company track deliveries and monitor driver locations. Before Actsoft, the company could not verify where... drivers were or track mileage. Using Actsoft’s Closest-To feature, they managed their workforce and improved accountability. GPS tracking data from Actsoft helped the company win a court case by proving a driver did not visit a delivery location. The company now uses Actsoft to oversee fleet operations and resolve disputes.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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A multi-national pharmaceutical company - Pharmaceuticals - Very Large

Audience targeting for ad campaigns Audience segmentation

Comscore Campaign Ratings helped a multi-national pharmaceutical company target high-income households. The company used extended demographics to find which publisher... partners reached these audiences best. Over 63% of campaign impressions went to households earning $75k or more. A financial news publisher and a niche programmatic partner had a 7% higher reach to high-income homes than others. The client shifted spend to top-performing networks to boost campaign results.

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Top Stories in Pharmaceuticals about adoption of Social Media Marketing software

 

Cambrex - Pharmaceuticals - Large

East Rutherford, USA
Competitive intelligence automation Real-time market insights for sales Competitive intelligence Market intelligence

Feedly Market Intelligence helped Cambrex replace manual research with real-time, AI-powered insights. Leadership and sales teams now get automated, personalized... updates on competitors and market trends. Feedly serves as a key data source for Cambrex’s new competitive intelligence AI agent. This shift enables faster, more strategic decisions and reduces prep time for sales. Cambrex can now scale competitive intelligence without extra staff or manual effort.

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Servier Group (Servier Italia) - Pharmaceuticals - Large

Suresnes, France
Marketing performance measurement Brand monitoring and social listening Marketing analytics Brand monitoring

Servier Italia uses Talkwalker to track and measure all their marketing and communication efforts. The platform helps them create unified... dashboards for performance measurement. Servier monitors conversations about their brand and products using social intelligence. This gives them a complete view of their communication impact. Talkwalker was chosen for its ability to provide these insights.

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IFF Health Sciences - Pharmaceuticals - Very Large

New York, USA
Foresight mapping and collaboration Market intelligence Collaboration enablement

IFF Health Sciences used Valona and FIBRES to connect foresight work across teams. They integrated futures intelligence with market intelligence... for better collaboration. Teams now share insights and trends using a single platform. This helped break down silos and improved engagement. R&D and sales teams can now access and contribute to foresight mapping. The result is a shared view of emerging trends and future scenarios.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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TRPharm - Pharmaceuticals - Small

Istanbul, Turkey
Media monitoring for brand perception Brand monitoring

TRPharm uses Brand24 to monitor media mentions in real time. The company tracks conversations about its treatment areas. This helps... TRPharm understand brand perception. Brand24 gives TRPharm quick access to important information. The tool supports TRPharm’s focus on healthcare innovation. TRPharm uses these insights to improve its services.

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Pharmaceuticals Success stories in Driving ROI and Results using Sales Enablement solutions

 

Merck - Pharmaceuticals - Very Large

Kenilworth, USA
Sales content management for field teams Mobile access to sales materials Sales enablement Content management

Bigtincan helped Merck Animal Health improve sales force productivity and customer interactions. Sales reps now access 55GB of up-to-date content... in real time, both online and offline, across 40 countries. The platform reduced time spent searching for documents and enabled better collaboration. Sales teams use interactive tools to enhance conversations with veterinarians and close more deals. Merck expects to expand Bigtincan use to other business units after seeing these results.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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A leading pharmaceutical company in Poland - Pharmaceuticals - Large

Poland
Confidential document management Audit and licensing process support Document security Compliance management

FORDATA Virtual Data Room helped a top Polish pharmaceutical company secure confidential data and streamline information flow. The company needed... to protect intellectual property and control document access during audits, licensing, and drug registration. FORDATA provided a central, secure repository with user-level permissions and 24/7 access. The IT team gained full control over data sharing, while users benefited from fast support and easy document search. The solution improved audit processes and reduced IT workload.

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Delpharm - Pharmaceuticals - Very Large

Paris, France
Remote audit document management Confidential information sharing for compliance Compliance management Document security

Delpharm used Ideals Virtual Data Room to manage remote audits during COVID-19. The platform let them securely share confidential documents... with clients and auditors. Delpharm set different permission levels and monitored document activity for compliance. Security features like watermarks and print controls protected intellectual property. The solution replaced face-to-face audits and gave Delpharm full control over data sharing. Delpharm now uses Ideals for nearly all audit projects and recommends the platform for secure document management.

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Thermo Fisher Scientific - Pharmaceuticals - Very Large

Waltham, USA
Biobanking workflow visualization Customer engagement

Kaon helped Thermo Fisher Scientific create a virtual biobank for customer engagement. Users could explore biobanking workflows, product lines, and... industry facts online and on mobile. The virtual experience replaced the need for physical equipment at events like ISBER in Berlin. Customers interacted with the application on touch screens at the booth. The solution increased interest and was highly praised at the event.

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Pharmaceuticals Clients Speak: The Impact of deploying Public Relations solutions

 

JSR Life Sciences - Pharmaceuticals - Large

Sunnyvale, USA
Centralized PR workflow management Affiliate press release coordination Media relations management Brand management

PR. co's newsroom software helped JSR Life Sciences manage PR across five affiliates. Before, they struggled with email-based processes and...lacked a clear overview of press releases. With PR.co, they now have branded newsrooms and a centralized workflow. Approvals are traceable and media teams can plan releases easily. The solution increased brand awareness and made news access simple for stakeholders.

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A pharmaceutical company - Pharmaceuticals - Large

Key opinion leader identification Influencer mapping Media analytics

Commetric used its Influencer Network Analysis (INA) to help a pharmaceutical company identify key opinion leaders in Alzheimer’s disease. The company wanted... to improve its communications strategy during drug development. INA ranked the most influential voices driving media coverage. This gave the company actionable insights to target communications and shape media debate more effectively.

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A pharmaceutical company - Pharmaceuticals - Large

Key opinion leader identification Influencer mapping Media analytics

Commetric used its Influencer Network Analysis (INA) to help a pharmaceutical company identify key opinion leaders in Alzheimer’s disease. The company wanted... to improve its communications strategy during drug development. INA ranked the most influential voices driving media coverage. This gave the company actionable insights to target communications and shape media debate more effectively.

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Global Pharmaceutical Brand - Pharmaceuticals - Very Large

Communications KPI reporting for leadership Media monitoring and analysis

Agility PR Solutions helped a global pharmaceutical brand improve its communications reporting. The client needed to show KPIs and media... impact to leadership in a clear way. Agility built a custom dashboard that combined data from different teams into one slide. The dashboard tracked brand mentions, share of voice, and social media activity. Leadership could now see all key metrics at a glance. This made it easier to connect PR results to business goals.

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Pharmaceuticals Success stories in Driving ROI and Results using Field Service Management solutions

 

Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Top Stories in Pharmaceuticals about adoption of Talent Management software

Montu - Pharmaceuticals - Medium

Melbourne, Australia
HR data analytics and reporting Remote onboarding process management Workforce management HR analytics

Montu used Bob as their HCM platform to support rapid growth, scaling from 30 to 450 employees in 18 months. Before Bob, Montu... managed HR with spreadsheets and Dropbox, lacking people data and analytics. With Bob, they gained real-time analytics, streamlined onboarding, and improved workforce planning. The people team now shares key insights with the C-suite and manages HR processes for a fully remote workforce. Montu added new Bob modules as they grew, helping them maintain a strong company culture and strategic HR planning.

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Bayer - Pharmaceuticals - Very Large

Leverkusen, Germany
Talent marketplace scaling Workforce agility improvement Talent management Workforce planning

Eightfold’s Talent Intelligence platform helped Bayer scale its Talent Marketplace from 16,000 to 100,000 employees in eight months. Bayer needed more... talent agility and better skill visibility. The platform made it easier to match people to important projects. Bayer now has a stronger, more flexible workforce. These changes help Bayer prepare for future growth.

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DR. KADE - Pharmaceuticals - Medium

Berlin, Germany
Goal management and tracking Employee onboarding and feedback surveys Employee engagement Performance management

Leapsome helped DR. KADE combine goal management, onboarding, and employee surveys in one platform. The company saw higher transparency and... better prioritization of tasks and goals. Employees gave positive feedback on onboarding learning paths, noting Leapsome's user-friendly design. Regular employee surveys improved the feedback culture. Participation rates in surveys increased steadily thanks to the platform's ease of use.

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Gilead Sciences - Pharmaceuticals - Very Large

Foster City, USA
Legal workflow automation Legal operations

Gilead Sciences used TAP from Mitratech to modernize its legal technology stack. Legal operations leaders at Gilead built an efficient... and integrated ecosystem. TAP became a cornerstone for their legal workflow automation. The team saw clear benefits from this new legal tech stack. They expect more improvements in the future.

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How Digital Analytics is Delivering ROI for Pharmaceuticals Leaders

 

Merck - Pharmaceuticals - Very Large

Darmstadt, Germany
Digital content consolidation Centralized content management Content governance Website optimization

Siteimprove helped Merck consolidate over 100 websites and apps into one unified site. The platform enabled Merck to manage and... optimize digital content from a single place. Merck saw a 4x increase in web traffic after the consolidation. Their Net Promoter Score rose by 30 points. Siteimprove's CMS integration let teams fix issues directly, saving time and improving workflows.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

Read on →
 

Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Spectra CIA Ltda - Pharmaceuticals - Small

Brazil
Database connection speed optimization Database management

MyDAC helped Spectra CIA Ltda fix slow database connections. The company needed faster data querying and updating. MyDAC worked well... with Delphi and C++Builder, solving technical issues from other tools. Spectra saw better performance and easier data access. The tool made database work simpler and let them focus on business logic.

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Pharmaceuticals Clients Speak: The Impact of deploying Sales Performance Management solutions

 

Gilead Sciences - Pharmaceuticals - Large

Foster City, USA
Contract lifecycle management for legal operations Contract management Compliance management

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

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Forge Biologics - Pharmaceuticals - Medium

Grove City, USA
Performance management process automation Compensation and feedback management Performance management Employee engagement

Forge Biologics was growing fast in the biotech field. They needed better ways to manage performance, feedback, and compensation. Lattice... gave them tools to track goals, automate check-ins, and run reviews. Managers and employees now have more clarity and support. Real-time feedback and goal visibility help connect teams to company priorities. Lattice made HR processes smoother and more transparent.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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A United States-based pharmaceutical company - Pharmaceuticals - Large

USA
Sales commission management Sales performance analytics Incentive compensation management Sales analytics

Optymyze helped a US pharmaceutical company manage sales commissions after several mergers. The company faced data errors and needed to... align incentive programs quickly. Optymyze's no-code platform unified sales performance management and improved data controls. The company increased its salesforce and commission plan complexity without adding admin staff. Sales teams gained better analytics and mobile access to commission data.

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Pharmaceuticals Success stories in Driving ROI and Results using Email Marketing solutions

Crown Bioscience - Pharmaceuticals - Medium

San Diego, USA
Email signature campaign management Sales engagement tracking Email marketing Sales enablement

Rocketseed helped Crown Bioscience create brand-compliant email signatures for their sales team. The solution enabled frequent updates with targeted banners... and tracked engagement in Salesforce and Hubspot. CrownBio's first campaign promoted an Oncology Symposium and targeted top accounts. White Paper banners achieved up to a 30% click-through rate, with the top three banners averaging 18% engagement. Marketing gained better insight into outbound sales email activity and kept messaging current without relying on sales staff.

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DermaVidya - Pharmaceuticals - Small

India
Doctor engagement automation Multichannel outreach for healthcare Customer engagement Marketing automation

DermaVidya used Netcore to improve doctor engagement. They achieved a 10% conversion rate. Automation and multichannel outreach helped them cut... costs by 99%. The solution scaled their outreach 5 times. Netcore enabled better engagement with doctors through digital channels.

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AMRI - Pharmaceuticals - Large

Albany, USA
Email creation for marketing campaigns Email marketing

AMRI uses Knak to make email creation easier for their marketing team. Enrico de Leon, Associate Director of Marketing Operations,... says his team relies on Knak for building emails. The tool helps them create campaigns faster and with less effort. Knak supports their marketing operations and improves their workflow. The testimonial highlights trust in Knak for email marketing needs.

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Maravai LifeSciences - Pharmaceuticals - Medium

San Diego, USA
Email creation process scaling Marketing operations

Maravai LifeSciences used Stensul to scale their email creation process. The Head of Brand and Senior Director of Marketing Operations... shared how Stensul helped them work faster. They improved efficiency in building and sending emails. The team can now handle more email campaigns. Stensul made it easier for Maravai LifeSciences to manage marketing operations.

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Top Stories in Pharmaceuticals about adoption of Advocacy Marketing software

 

A pharmaceutical company - Pharmaceuticals - Large

Sales team disease state training Sales enablement Employee training

BI WORLDWIDE helped a pharmaceutical company train 400 field sales reps in just six weeks. The team built 10 custom... immersive activations for a 40-minute self-guided learning journey. Sales reps explored a new disease state through role-play, sensory experiences, and interactive puzzles. The program deepened understanding of the patient journey and improved engagement with healthcare providers. The experience strengthened knowledge and action across the sales team.

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Sanofi - Pharmaceuticals - Very Large

Paris, France
Humanitarian aid program management Medical grant application automation Grant management Healthcare access

Sanofi used Bonterra CyberGrants for Life Sciences to speed up applications for its Rare Humanitarian Program. Before, the process was... slow and manual, with delays from mail and fax submissions. With CyberGrants, physicians now submit applications online, cutting approval times to under 36 hours. The new system improved data visibility, compliance, and allowed Sanofi to help over 1,100 patients in 70+ countries each year. Sanofi can now reach more physicians and patients, even in new countries like Uganda.

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Pierre Fabre - Pharmaceuticals - Large

Castres, France
Internal communication platform deployment Employee communication

Sociabble helped Pierre Fabre transform internal communications for 10,000 employees. The company launched Blue Voice, a digital platform, to unify... and modernize messaging across all teams. Employees now access news, updates, and resources in one place, with mobile access and real-time analytics. During a major cyber-attack, Blue Voice ensured uninterrupted communication. In 2021, 100% of registered users were active on the platform.

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Measuring CPQ Success in Pharmaceuticals Deployments

 

Gilead Sciences - Pharmaceuticals - Large

Foster City, USA
Contract lifecycle management for legal operations Contract management Compliance management

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

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Gilead Sciences - Pharmaceuticals - Large

Foster City, USA
Contract lifecycle management for legal operations Contract management Compliance management

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Pharmaceuticals examples of Driving Business Value with Lead Generation

 

Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Biologics Consulting - Pharmaceuticals - Small

Alexandria, USA
Project lifecycle visibility improvement Project management

Biologics Consulting upgraded to Deltek Vantagepoint for better project lifecycle visibility. The pharmaceutical consultancy needed more control and insight into... their projects. With Deltek Vantagepoint, they gained full visibility across all project stages. This helped them manage projects more effectively. The solution improved their ability to track progress and outcomes.

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IntegriChain - Pharmaceutical Commercialization - Medium

Philadelphia, USA
Internal newsletter management Employee communications

Publicate helped IntegriChain align its global team by making internal newsletters easy to design and share. The platform enabled the... HR team to send updates to 600 recipients, creating 66 newsletters with over 17,500 opens. Publicate’s drag-and-drop builder and analytics improved engagement and made collaboration simple. The company now sends branded, professional emails quickly, with faster response times and clear tracking of results.

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Top Stories in Pharmaceuticals about adoption of Contact Center Software software

 

Alliance Healthcare - Pharmaceuticals - Large

Lavagna, Italy
Unified communications system upgrade Remote branch connectivity Telecommunications Workforce management

3CX helped Alliance Healthcare upgrade their communications system. The company replaced an old Nortel PBX with 3CX, connecting over 500... employees and 26 depots. Employees quickly adapted, using 700 IP phones and 200 softphones. The new system improved productivity, mobility, and remote branch connectivity. Alliance Healthcare now saves about €90,000 per year on communications costs.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Amatheon - Pharmaceuticals - Medium

Miami, USA
Omnichannel communication integration Customer interaction documentation automation Contact center management Customer service automation

Contivio helped Amatheon modernize its communications by integrating calls, chat, and SMS directly into NetSuite. The company achieved 99.999% uptime,... improving reliability for teams supporting veterinary hospitals. AI-generated summaries reduced manual work and improved documentation quality. Amatheon lowered per-minute dialing costs and streamlined workflows. Live chat and digital engagement options made it easier for veterinary offices to get timely support.

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Pharmaceuticals examples of Driving Business Value with Sales Intelligence

 

Shalina Healthcare - Pharmaceuticals - Large

Salesforce effectiveness improvement Brand digitization for pharma detailing Sales force automation Pharmaceutical marketing

SANeForce Pharma CRM helped Shalina Healthcare digitize their brand and product information. The company used SAN CLM Software for edetailing... in the pharma sector. This improved operational efficiency and salesforce effectiveness. The solution enabled better digital engagement with healthcare professionals. Shalina Healthcare streamlined their sales processes using pharma CRM tools.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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A large pharmaceutical company - Pharmaceuticals - Very Large

Executive relationship development Lead generation for business development Relationship management Lead generation

RelPro helped a large pharmaceutical company deepen relationships with clients. The company used RelPro to find new ways to connect... with key executives. The software saved time for users and helped them find contacts they could not reach before. RelPro was instrumental in their business development work. Users praised the customer service as excellent.

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How CRM All-in-One is Delivering ROI for Pharmaceuticals Leaders

 

Apotekernes A.m.b.a. - Pharmaceuticals - Medium

Denmark
Owner relationship management Sales meeting planning and tracking CRM for member organizations Sales activity management

webCRM helps Apotekernes A. m.b.a. manage 200 pharmacy owners. The team uses webCRM for email invitations, owner sign-ups, and monthly...reporting. The CRM integrates with their ERP and BI systems. Marketing sends newsletters and campaigns through webCRM. The sales team plans and tracks meetings at 520 pharmacy units, analyzing activities in Power BI.

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Avalon Pharmacy - Pharmaceuticals - Small

Rancho Mirage, USA
Patient engagement automation Email marketing for pharmacies Customer engagement Marketing automation

Keap helped Avalon Pharmacy grow revenue by 20% year-over-year. The pharmacy used Keap’s CRM and marketing automation to collect patient... info, send segmented emails, and boost Google reviews. They captured 8,000 contacts, nearly half their town’s population. Automated campaigns improved patient engagement and retention. Keap enabled personalized service, setting Avalon apart from big competitors.

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A leading global biopharma company - Pharmaceuticals - Very Large

Vaccine demand forecasting Supply chain optimization

C3 AI Demand Planning helped a leading global biopharma company improve vaccine supply chain forecasting. The company saw a 20%... increase in forecast accuracy over baseline statistical methods. Forecasts were also 4% more accurate than those adjusted by internal experts. This led to a potential $20 million annual reduction in inventory for the top three markets. The solution covered 450+ SKUs and was deployed in just 26 weeks.

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Pharmaceuticals Success stories in Driving ROI and Results using Customer Experience Management solutions

 

Canesten - Pharmaceuticals - Large

Leverkusen, Germany
Brand awareness campaign for feminine care Charity-linked video ad engagement Brand marketing Video advertising

Canesten used Good-Loop to fight stigma around feminine care. Their campaign achieved an 80% completed view rate, 10% above benchmark.... 75% of viewers saw the campaign as a positive brand reflection. 6 in 10 were more likely to watch the ad than a standard video. The campaign let viewers unlock donations to women’s health charities by watching. This drove 150% higher brand affinity for Canesten.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Pharmaceuticals examples of Driving Business Value with Video Platform

 

Mid-size Pharma company - Pharmaceuticals - Medium

Sales training content delivery Micro-learning for field teams Sales enablement Employee training

uStudio helped a mid-size pharma company launch 11 podcast shows for field sales teams. The company replaced cassette tapes and... CDs with digital audio content, making learning more accessible and trackable. Employees now access micro-learnings anytime, improving engagement. The team uses push notifications and a set release schedule to boost adoption. They can now measure ROI for learning and development.

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Exact Sciences - Pharmaceuticals - Large

Madison, USA
Learning and development video delivery Compliance training content distribution Learning and development Employee onboarding

Vimeo helped Exact Sciences cut video production time by 50%. The company used Vimeo to scale learning and development across... 120+ countries. Video made training more engaging and accessible for a global workforce. The L&D team embedded videos in their intranet and LMS, reaching employees in multiple time zones. Vimeo's tools let subject matter experts create content and sped up compliance training. Younger hires responded well to the video-first approach, boosting engagement.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Pharmaceuticals examples of Driving Business Value with Knowledge Management

 

Metagenics - Pharmaceuticals - Large

Aliso Viejo, USA
Sales team knowledge sharing Customer service response management Knowledge management Sales enablement

Metagenics used Bloomfire to help their sales team find information faster. Before Bloomfire, reps struggled to locate up-to-date documents and... answers. With Bloomfire, Metagenics reduced internal conference calls by 70%. Sales reps now access a central knowledge base from any device. The platform sped up onboarding and improved team connection. Metagenics expanded Bloomfire to customer service for faster, more accurate responses.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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How Sales Training and Onboarding is Delivering ROI for Pharmaceuticals Leaders

 

Lundbeck - Pharmaceuticals - Large

Copenhagen, Denmark
Sales training gamification Knowledge retention tracking Sales enablement Employee training

Lundbeck used The Training Arcade to create a gamified sales training app for their global team. The app helped sales... reps learn key product information before a national meeting. Reps played games and completed modules to unlock new content. The platform tracked progress and knowledge gaps. After the event, reps revisited the app to reinforce learning. Managers used analytics to identify and address knowledge gaps.

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Integrace Health - Pharmaceuticals - Medium

India
Sales training adoption and tracking Onboarding process acceleration Sales enablement Employee onboarding

Mindtickle helped Integrace Health improve sales training adoption across all levels. The company used Mindtickle to launch a new certification... program and manager dashboards. This made it easier for sales reps to use training content and for leaders to track team progress. Onboarding time for new hires dropped from 22 days to just five days. Administrative work for training was also reduced, making the process faster and more consistent.

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AstraZeneca - Pharmaceuticals - Very Large

Cambridge, UK
Sales rep training for drug launch Field data analytics for commercial teams Sales enablement Field data collection

ACTO and Axiom partnered with AstraZeneca to launch a new diabetes drug indication. The Triple A Initiative used ACTO’s mobile... platform and Axiom’s microlearning content to train reps. Over 5,000 content pulls showed high engagement. Sales reps educated healthcare professionals faster and more effectively. ACTO’s analytics gave AstraZeneca real-time insights to improve learning and commercial performance.

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Pharmaceuticals Success stories in Driving ROI and Results using Data Security solutions

 

Gilead - Pharmaceuticals - Very Large

California, USA
Legal document management for compliance Document management Legal operations

Gilead used iManage Work 10 in the Cloud to improve legal document management. The legal team gained better control over... sensitive data and made documents easier to find. The migration to the cloud happened during the 2020 pandemic, helping the company avoid disruption. Lawyers now access documents faster and work more securely. IT support calls dropped, and new healthcare innovations reach the market faster.

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Oncopeptides - Pharmaceuticals - Small

Stockholm, Sweden
Automated change management for compliance Compliance management Change management

Oncopeptides used Netwrix Platform Governance to automate change management in their NetSuite environment. The company replaced manual tracking with a... computerized system, making audits easier and more reliable. Netwrix's solution provided real-time documentation and smart policies for risk classification and impact analysis. Oncopeptides achieved faster go-live, improved compliance, and better collaboration across their multinational team. The system enabled audit-ready logs and streamlined regulatory validation.

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Dita EstFarm - Pharmaceuticals - Medium

Chisinau, Moldova
VM backup and recovery for compliance Data protection Backup and disaster recovery

NAKIVO Backup & Replication helped Dita EstFarm, a pharmaceutical company in Moldova, save 90% on storage space. The company needed... a reliable VM backup and recovery solution to meet regulatory requirements and protect critical data. Their previous solution was slow, hard to maintain, and lacked features. With NAKIVO, Dita EstFarm quickly deployed a user-friendly system with global data deduplication. Now, they can recover entire virtual machines in minutes, reducing downtime and improving business continuity.

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Top Stories in Pharmaceuticals about adoption of Customer Feedback Management software

 

Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Biogen - Pharmaceuticals - Large

Cambridge, USA
Customer care workflow optimization Customer service automation

InMoment helped Biogen improve customer care in Japan. Biogen's Medical Information Department faced high costs when calls escalated to medical... directors after one minute. InMoment built a semi-custom search application for Biogen. This tool let operators find answers faster and reduced the need for escalation. Biogen improved customer service speed and cut costs without replacing human staff.

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Pharmaceuticals Success stories in Driving ROI and Results using Video Advertising solutions

 

A pharma brand - Pharmaceuticals - Large

TV advertising audience targeting Audience targeting Advertising campaign optimization

Simulmedia helped a pharma brand improve TV advertising results. The old strategy targeted broad demographics and missed the right patients.... Simulmedia used data-driven planning to focus on the real audience. The brand reached 93% of priority leads in 2 months, down from 4 months. Customer acquisition cost dropped by 30%. The campaign drove over 50,000 website visits.

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Juvéderm (part of Allergan) - Pharmaceuticals - Very Large

Dublin, Ireland
Audience targeting for appointment bookings Customer engagement

Juvéderm wanted to reach women aged 35+ in six European countries. Audience2Media used real-time audience behavioural data to target this... group. The campaign drove site visits and online bookings at local clinics. Click-through rate engagement increased by 157%. Cost per acquisition was 48% below target across all locations. Over 307 million ads were served in the UK, Germany, France, Spain, Italy, and the Netherlands.

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How Display Advertising is Delivering ROI for Pharmaceuticals Leaders

 

Johnson & Johnson - Pharmaceuticals - Very Large

New Brunswick, USA
Personalized audio ad targeting Customer engagement

Johnson & Johnson used AMA's dynamic audio ad technology to boost sales of baby products. They targeted parents with babies,... toddlers, or those expecting, using audience and contextual data. The campaign delivered unique product offers to each group. Johnson & Johnson saw a 17% increase in sales. Market share rose by 0.5 percentage points.

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Movicol - Pharmaceuticals - Large

London, UK
Contextual audience targeting for OLV Audience targeting

GumGum helped Movicol launch a new OTC variant by using mindset-based contextual intelligence on The Trade Desk. The campaign targeted... consumers in moments when they were most receptive. Contextual segments delivered 4x higher TVQI compared to keyword targeting. Movicol achieved efficient CPMs and improved brand presence in premium, brand-safe OLV environments. The results showed clear performance gains and validated contextual targeting as a scalable solution.

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Pharmaceuticals Clients Speak: The Impact of deploying Customer Data Platform solutions

 

A leading pharmaceutical company - Pharmaceuticals - Very Large

Personalized consumer engagement for pharma Customer engagement Personalization

Tealium helped a leading pharmaceutical company transform its consumer engagement with real-time data and personalization. The company moved to a... direct-to-consumer model, using unified data and predictive analytics to personalize patient experiences. Results included a 30% increase in onsite engagement and $400M in net-new revenue over 24 months. The company also saved $12M per quarter in retargeting overspend and reduced media spend by 15% in the first year. Tealium enabled faster insights, improved patient support, and measurable business impact.

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A leading pharmaceutical company - Pharmaceuticals - Very Large

Personalized consumer engagement for pharma Customer engagement Personalization

Tealium helped a leading pharmaceutical company transform its consumer engagement with real-time data and personalization. The company moved to a... direct-to-consumer model, using unified data and predictive analytics to personalize patient experiences. Results included a 30% increase in onsite engagement and $400M in net-new revenue over 24 months. The company also saved $12M per quarter in retargeting overspend and reduced media spend by 15% in the first year. Tealium enabled faster insights, improved patient support, and measurable business impact.

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How Proposal Management is Delivering ROI for Pharmaceuticals Leaders

 

Gilead Sciences - Pharmaceuticals - Large

Foster City, USA
Contract lifecycle management for legal operations Contract management Compliance management

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

Read on →
 

Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Pharmaceuticals Clients Speak: The Impact of deploying Help Desk solutions

 

Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Specialist Pharmacy - Pharmaceuticals - Small

London, UK
Support ticket management for pharmacies Customer support automation

Deskpro helped Specialist Pharmacy manage support tickets more easily. Before Deskpro, the team struggled to keep tickets organized and separate... for each agent. With Deskpro, agents can assign tickets to themselves and keep conversations clear. This reduced lost tickets and delays when team members are away. The pharmacy now builds better relationships with patients and responds faster to requests.

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Pharmaceuticals Clients Speak: The Impact of deploying Conversion Rate Optimization solutions

BenchSci - Pharmaceuticals - Medium

Toronto, Canada
Data governance and analytics improvement Analytics and reporting Data management

BenchSci used Heap to improve their data governance and analytics. The team worked with Heap’s Professional Services to clean up... their event data and set clear naming conventions. This made it easier for new team members to onboard and for everyone to trust the reports. After the changes, BenchSci saw a 3x increase in Heap charts created monthly and a 9x increase in new charts saved. The company now finds answers faster and supports business growth with better data insights.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Pharmaceuticals Clients Speak: The Impact of deploying Presentation Software solutions

 

Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

Read on →
 

Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Pharmaceuticals examples of Driving Business Value with Sales Engagement

 

Alnylam - Pharmaceuticals - Large

Cambridge, USA
Internal email newsletter management Employee feedback collection Employee communications Employee engagement

ContactMonkey helped Alnylam fix email delivery and tracking issues for 2,000+ employees. The team used ContactMonkey to create engaging internal... email templates and newsletters. They collected real-time employee feedback with embedded star ratings. Email scheduling and tracking became reliable, with open rates reaching 100% for key messages. Employees gave positive feedback on the improved email quality and design.

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Merck - Pharmaceuticals - Very Large

New York, USA
Calendar data synchronization for sales teams Sales productivity Customer data management

Riva helped Merck solve a major calendaring problem for its veterinary sales reps. Before Riva, Merck struggled with data disconnects... between Veeva CRM and Outlook, causing missed meetings and double bookings. Riva enabled uni-directional calendar sync, letting 700+ reps use Outlook as their single scheduling source. This improved data quality, reduced manual work, and boosted productivity. Customer satisfaction and Veeva adoption increased as a result.

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Top Stories in Pharmaceuticals about adoption of SEO software

 

Merck - Pharmaceuticals - Very Large

Darmstadt, Germany
Digital content consolidation Centralized content management Content governance Website optimization

Siteimprove helped Merck consolidate over 100 websites and apps into one unified site. The platform enabled Merck to manage and... optimize digital content from a single place. Merck saw a 4x increase in web traffic after the consolidation. Their Net Promoter Score rose by 30 points. Siteimprove's CMS integration let teams fix issues directly, saving time and improving workflows.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Measuring Visitor Management Success in Pharmaceuticals Deployments

 

A global biotech and pharmaceutical company - Pharmaceuticals - Very Large

Visitor management automation Compliance tracking for site access Visitor management Compliance management

FacilityOS VisitorOS replaced manual visitor management for a global biotech and pharmaceutical company. The company faced long wait times and... compliance challenges as daily visitors grew from 10 to over 200. VisitorOS automated check-ins, issued photo badges, and kept digital logs, improving security and audit readiness. The system unified visitor management across multiple sites and helped meet ISO 27001 standards. Staff saved time, and the company adapted quickly to new health screening needs during the pandemic.

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AMAG Pharmaceuticals - Pharmaceuticals - Medium

Waltham, USA
Visitor compliance management Security and access control Compliance management Visitor management

Envoy helps AMAG Pharmaceuticals manage over 7,000 annual visitors with digital sign-in and badge systems. The platform supports compliance with... FDA and SOX regulations by keeping seamless digital records for audits. Badges and registration features make it easy to identify visitors and reduce security risks. The front desk staff can quickly see who is authorized to enter. Envoy's dashboard and export tools simplify audit preparation and visitor tracking.

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Pharmaceuticals examples of Driving Business Value with Tag Management

 

Allergan - Pharmaceuticals - Very Large

USA
Employee data integration for compliance Compliance management Data integration

The Denodo Platform helped Allergan integrate many data sources in real time. Allergan faced risk from terminated employees still having... access to confidential data. The company needed to comply with SOX regulations and avoid penalties. Denodo enabled real-time integration of data from multiple systems after mergers and acquisitions. This allowed Allergan to manage employee data and reduce security risks.

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A leading pharmaceutical company - Pharmaceuticals - Very Large

Personalized consumer engagement for pharma Customer engagement Personalization

Tealium helped a leading pharmaceutical company transform its consumer engagement with real-time data and personalization. The company moved to a... direct-to-consumer model, using unified data and predictive analytics to personalize patient experiences. Results included a 30% increase in onsite engagement and $400M in net-new revenue over 24 months. The company also saved $12M per quarter in retargeting overspend and reduced media spend by 15% in the first year. Tealium enabled faster insights, improved patient support, and measurable business impact.

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How Customer Loyalty Management is Delivering ROI for Pharmaceuticals Leaders

 

A pharmaceutical company - Pharmaceuticals - Large

Sales team disease state training Sales enablement Employee training

BI WORLDWIDE helped a pharmaceutical company train 400 field sales reps in just six weeks. The team built 10 custom... immersive activations for a 40-minute self-guided learning journey. Sales reps explored a new disease state through role-play, sensory experiences, and interactive puzzles. The program deepened understanding of the patient journey and improved engagement with healthcare providers. The experience strengthened knowledge and action across the sales team.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Measuring Field Sales Success in Pharmaceuticals Deployments

 

Enzymedica - Pharmaceuticals - Small

Venice, USA
Field sales activity tracking Order entry automation Sales performance management Field data collection

Enzymedica used Skynamo to improve field sales visibility. They discovered 30% of their customers were not being visited or called.... Skynamo's reporting and order integration with Sage X3 helped managers track sales activity and identify reps needing support. The app streamlined order entry, reduced manual steps, and increased accountability. Managers now use real-time data to coach reps and optimize sales performance.

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Thermo Fisher - Pharmaceuticals - Very Large

Waltham, USA
Sales territory alignment Sales performance management

Thermo Fisher used eSpatial to reorganize its safety specialist sales group. The team doubled in size and needed 30 new... sales territories. eSpatial made territory alignment fast and easy, with Salesforce integration and strong support. Thermo Fisher finished the project in 4 months instead of 9–12. They unlocked $30 million in new sales potential, a 10% increase.

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Pharmaceuticals examples of Driving Business Value with Cross Channel Advertising

 

A leading science-driven biotechnology company - Pharmaceuticals - Large

Healthcare audience targeting for video ads Audience targeting Healthcare marketing

Dstillery used its Custom Patient Targeting solution powered by Multimodal AI to help a leading biotechnology company reach people associated with wet age-related macular degeneration. The main goal... was to improve video completion rates for a targeted campaign. Dstillery combined ICD-10 medical codes and search terms to build a privacy-safe audience. The campaign achieved an 81% video completion rate, surpassing the 67% benchmark. This approach helped the client reach the right audience and improve campaign results.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Measuring Digital Asset Management Success in Pharmaceuticals Deployments

 

Brenntag - Chemicals - Very Large

Essen, Germany
Centralized brand asset management Branded template creation for marketing Brand management Digital asset management

Frontify helped Brenntag launch a new global brand identity. Brenntag used Frontify to centralize brand guidelines and digital assets for... 17,000 employees. Over 12,000 users registered on the platform, managing 10,000+ assets. Employees created 500+ new branded publications monthly using templates. The integration with empower® and Frontify saved 1,963 working hours in PowerPoint, delivering a 554% ROI. Brand consistency and adoption improved across all regions.

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Sartorius - Pharmaceuticals - Very Large

Göttingen, Germany
Digital asset management for global teams Content distribution across integrated platforms Digital asset management Content supply chain management

CELUM helped Sartorius, a global life sciences leader, manage digital assets for 16,000 employees. Before CELUM, Sartorius struggled with scattered... files and no single source of truth. CELUM's platform unified asset management, integrated with their website, eShop, and PIM, and enabled real-time updates. Over 3,500 employees and 220 external users now access assets 24/7. In the first half of 2021, users downloaded 777,000 assets, improving efficiency and quality worldwide.

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Measuring Team Collaboration Success in Pharmaceuticals Deployments

 

Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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How Content Marketing is Delivering ROI for Pharmaceuticals Leaders

 

Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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How Webinar and Conferencing is Delivering ROI for Pharmaceuticals Leaders

UCB - Pharmaceuticals - Large

Brussels, Belgium
Healthcare provider education webinars Professional certification for HCPs Customer engagement Event marketing

UCB used ON24 to run a global webinar campaign for healthcare providers. The campaign focused on educating HCPs about new... clinical advances in rheumatoid arthritis. ON24's engagement tools and CRM integration helped UCB track real-time data and personalize content. High registration and strong attendance were achieved across two webinars. Most attending HCPs found the information useful for their daily practice.

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Global 500 pharmaceuticals company - Pharmaceuticals - Very Large

Video conferencing interoperability Collaboration technology

Pexip helped a Global 500 pharmaceuticals company improve video collaboration. The company faced issues with interoperability and multiple workflows before... using Pexip. Pexip enabled better privacy, security, and increased use of Cisco rooms alongside Google Meet. The company reduced travel, became more sustainable, and extended the life of its video equipment. Video meeting experience and utilization improved across the organization.

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Measuring Sales Coaching Success in Pharmaceuticals Deployments

Johnson & Johnson - Pharmaceuticals - Very Large

New Brunswick, USA
Competitive objection handling training Sales training Coaching and simulation

SmartWinnr AI Coaching helped Johnson & Johnson train 240 sales reps in competitive objection handling. The platform enabled reps to... practice realistic scenarios, saving 400 hours of trainer time. Sales teams achieved a 100% completion rate and showed a 70% improvement in objection handling skills. Trainers could create tailored role-play scenarios in just 30 minutes. Johnson & Johnson is now considering expanding SmartWinnr AI Coaching to more training areas.

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JB Pharma - Pharmaceuticals - Large

Mumbai, India
Medical representative training and assessment Sales training Field force enablement

Awarathon enabled JB Pharma to boost medical representative confidence by 25%. The platform provided AI-driven simulations and continuous training modules.... MRs practiced in realistic scenarios and received personalized feedback. Product detailing accuracy improved by 35%. Objection handling became more effective. Individual skill mastery doubled through targeted practice.

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Pharmaceuticals Clients Speak: The Impact of deploying Live Chat solutions

 

Prixz - Pharmaceuticals - Medium

Mexico City, Mexico
Centralized multichannel customer support Automated patient order notifications Customer engagement Workflow automation

Crisp helped Prixz, Mexico's first digital pharmacy, centralize all customer communications into one platform. Prixz unified WhatsApp, email, and social... media messages, making patient support fast and personal. Automated workflows let patients get instant order updates and confirmations. Crisp’s support team provided hands-on help with technical challenges and integrations. This improved patient trust and helped Prixz scale digital healthcare services.

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Pharmaceuticals Clients Speak: The Impact of deploying Security solutions

 

Ibnsina Pharma - Pharmaceuticals - Large

Cairo, Egypt
Digital commerce performance monitoring User behavior analytics for app optimization Customer experience analytics Mobile app performance monitoring

Ibnsina Pharma used Datadog Product Analytics and Real User Monitoring to unify all monitoring in one platform. The company gained... real-time insights into frontend performance and user behavior. Datadog helped identify friction points, leading to higher add-to-cart conversion and reduced app crashes. Teams used behavioral analytics to improve onboarding and checkout flows. The unified platform enabled faster roadmap execution and boosted developer productivity.

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How Endpoint Security is Delivering ROI for Pharmaceuticals Leaders

 

Pfizer - Pharmaceuticals - Very Large

New York, USA
Cloud migration for pharmaceutical operations AI-driven research acceleration Cloud infrastructure modernization AI in life sciences

Pfizer used AWS to centralize data and build a secure cloud foundation. The company treated over 1.3 billion people with... medicines and vaccines in 2022. Pfizer saved tens of millions of dollars each year by migrating 80% of its infrastructure to AWS. With AWS, Pfizer created the Scientific Data Cloud and VOX, a generative AI tool, to speed up research and product delivery. AWS helped Pfizer respond quickly to the COVID-19 pandemic by providing extra compute power for manufacturing and clinical trials.

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How Bot Platform is Delivering ROI for Pharmaceuticals Leaders

 

Merck Life Science - Pharmaceuticals - Very Large

Darmstadt, Germany
Regulatory compliance automation Document processing for life sciences Compliance management Workflow automation

Automation Anywhere helped Merck Life Science automate 64 business processes and 14 SAP systems. The company embedded 17 automations to... streamline document processing and regulatory compliance in 14 countries. This saved 150,000 hours per year and nearly eliminated errors. Scientists could focus on research, accelerating COVID-19 vaccine development. Merck earned the Global Regulatory Management & Trade Compliance Recognition for these achievements.

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Top Stories in Pharmaceuticals about adoption of Account Based Marketing software

 

A pharmaceutical brand - Pharmaceuticals - Large

Prescription lift for diabetes drug Audience targeting for pharma

Swoop helped a pharmaceutical brand boost its Type 2 diabetes drug prescriptions. The campaign used addressable TV ads to target... patients across North America. This led to a 49% increase in prescriptions compared to a control group. The campaign drove 297,000 primary care visits and a 16% lift in specialist visits. Within three months, 1,500 new-to-brand starts were achieved.

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Pharmaceuticals Success stories in Driving ROI and Results using Conversational Marketing solutions

Novartis - Pharmaceuticals - Very Large

Basel, Switzerland
Healthcare professional engagement online Webshop user experience optimization Customer engagement Website optimization

giosg's HCP engagement platform helped Novartis boost engagement with healthcare professionals. Novartis used giosg to add interactive pop-ups and simplify... their webshop for HCPs. The solution made it easier for HCPs to find and order materials. Novartis achieved an 87.12% success rate in online engagement. The team saw major improvements in user experience and conversions across all devices.

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Top Stories in Pharmaceuticals about adoption of Digital Advertising Platform software

 

Bayer - Pharmaceuticals - Very Large

Leverkusen, Germany
Shopper engagement for retail campaigns Customer engagement Retail marketing

Bayer used InMarket to promote its "Health for All" campaign across multiple retailers. The company targeted shoppers with real-time, interactive... ads using InMarket’s Audiences, Preceptivity, and Moments solutions. Bayer achieved a 4.35% Moments CTR and a 7.3x higher CTR than the benchmark. The campaign delivered a $7.23 ROAS, 1.6% sales lift, and $903K in incremental sales. InMarket helped Bayer boost portfolio awareness and drive measurable sales growth.

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Top Stories in Pharmaceuticals about adoption of Social CRM software

Genoskin - Pharmaceuticals - Small

Salem, USA
Sales pipeline management for B2B biotech Lead tracking and reporting for commercial teams Sales pipeline management Lead tracking

Nutshell CRM helped Genoskin double its revenue in one year. Genoskin switched from Excel and Teamleader to Nutshell for easier... sales tracking and lead management. The team found Nutshell simple to use, with fast onboarding and strong support. Genoskin now tracks deals, communicates with buyers, and uses reporting tools to grow. The CEO and sales teams in Europe and the US all use Nutshell daily. Genoskin is expanding globally and was invited by the FDA to train reviewers on its technology.

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Pharmaceuticals Success stories in Driving ROI and Results using Other Demand Generation solutions

 

Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

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How Meeting Management is Delivering ROI for Pharmaceuticals Leaders

 

AbbVie - Pharmaceuticals - Very Large

North Chicago, USA
Engineering document management Compliance management for manufacturing Document management Compliance management

Meridian helped AbbVie centralize engineering document management for over 625 employees. The company needed a global platform to standardize workflows... and reduce IT burdens after splitting from Abbott. Meridian integrated with IBM Maximo, enabling access to 300,000+ CAD drawings and asset files. AbbVie achieved near 50% reduction in engineering IT systems and improved compliance with FDA 21 CFR Part 11. The solution streamlined audits, cut costs, and boosted collaboration across departments.

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Pharmaceuticals Clients Speak: The Impact of deploying POS solutions

 

メビウス製薬 - Pharmaceuticals - Medium

Tokyo, Japan
Subscription model optimization Post-payment integration for e-commerce Subscription management E-commerce optimization

Shopify Plus helped メビウス製薬 double its subscription retention rate. They used a flexible subscription model with post-payment options. This cut... their CPA in half. System costs dropped to one-third. Operational costs fell to one-fifth. Shopify enabled these e-commerce improvements for the pharmaceutical company.

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Top Stories in Pharmaceuticals about adoption of Marketing Attribution software

 

AbbVie - Pharmaceuticals - Very Large

North Chicago, USA
Campaign measurement and optimization Privacy-focused data collaboration Marketing measurement Data collaboration

AbbVie used LiveRamp to improve its marketing with privacy-focused data collaboration. The team connected impression, website, and conversion data to... an identity graph. This let analysts see how customers respond to ads in real time. AbbVie tailored marketing activation based on these insights. The solution helped measure campaign impact and optimize media spend.

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Pharmaceuticals Clients Speak: The Impact of deploying Native Advertising solutions

 

A large pharmaceutical company - Pharmaceuticals - Very Large

Sustainable digital advertising campaigns Advertising performance optimization

TripleLift helped a large pharmaceutical company cut its digital marketing carbon footprint in H2 2024. The company used TripleLift's Green... Media Product (GMP) deal to exclude high climate risk inventory. This led to a 46% reduction in cost per click and a 29% increase in ad viewability. The campaigns stayed effective while supporting sustainability goals. The results show that eco-friendly advertising can also boost performance.

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Pharmaceuticals Clients Speak: The Impact of deploying Publisher Ad Management solutions

 

Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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Top Stories in Pharmaceuticals about adoption of Conversation Intelligence software

Wedgewood Pharmacy - Pharmaceuticals - Large

Swedesboro, USA
Sales process modernization Customer relationship management for veterinary practices Sales enablement Customer engagement

Gong Revenue AI OS helped Wedgewood Pharmacy modernize its sales approach. The company managed over 42,000 customer relationships with real-time... visibility and automated outreach. Sales teams used AI-powered insights to strengthen relationships and improve efficiency. Forecasting and pipeline management became more confident and predictable. Wedgewood Pharmacy now acts as a strategic advisor to veterinary practices, not just a medication provider.

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How Inside Sales is Delivering ROI for Pharmaceuticals Leaders

 

Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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How Sales Analytics is Delivering ROI for Pharmaceuticals Leaders

 

Gilead Sciences - Pharmaceuticals - Large

Foster City, USA
Contract lifecycle management for legal operations Contract management Compliance management

Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.

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Pharmaceuticals Success stories in Driving ROI and Results using Website Builder solutions

 

Amicus Therapeutics - Pharmaceuticals - Medium

Philadelphia, USA
Intranet modernization for employee collaboration Accessibility enablement for digital workplace Employee collaboration Intranet modernization

BindTuning helped Amicus Therapeutics create a unified Office 365 intranet for employees. The new intranet improved collaboration and made information... easy to find from any device. BindTuning web parts, like People and Tiles, replaced costly third-party tools and enabled employee directories and mentoring. The accessibility tool made the digital workplace inclusive for all abilities. During the pandemic, the intranet supported seamless remote work and boosted productivity.

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Measuring Channel Partner Management Success in Pharmaceuticals Deployments

 

Ipca Labs - Pharmaceuticals - Large

Mumbai, India
Pharmacovigilance case management Signal detection and analysis Compliance management Risk management

Ipca Labs used Oracle Argus and Empirica to improve pharmacovigilance and safety case processing. Before, their manual systems slowed down... signal management and case handling. Oracle Empirica brought advanced statistical tools for better signal detection. Oracle Argus made case processing and reporting faster. Together, these solutions cut reporting time and raised the quality of safety assessments.

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Pharmaceuticals Clients Speak: The Impact of deploying Search and Social Advertising solutions

 

Telfast - Pharmaceuticals - Large

Allergy season advertising optimization Campaign management

Telfast used Microsoft Curate and a custom algorithm to improve allergy season advertising. Hearts & Science integrated real-time pollen data... and postcode targeting for precise messaging. The campaign reduced line items from 250 to 14, cutting media waste. Telfast updated data twice an hour and minimized reliance on third-party cookies. The result was more impactful ads in high-pollen areas and better campaign efficiency.

Read on →

Pharmaceuticals Clients Speak: The Impact of deploying Demand Generation solutions

 

Global life sciences organization - Pharmaceuticals - Very Large

Research and compliance workflow automation Knowledge management Compliance management

BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.

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