Advantage CSP Health Portal helped Mylan build a flexible health platform. Mylan launched Health Coach, a free in-pharmacy program to... improve patient health and boost brand loyalty. Med Mentor app gave patients reminders and personalized support for medication adherence. Digital signage with Mylan health tips reached over 500 medical centres and pharmacies in Canada. Mylan saw increased brand awareness and better healthcare outcomes for patients.
SoftExpert Suite helped Laboratorios Zepol speed up their processes. They replaced manual paperwork with electronic forms and checklists. All records... and incident management are now in one place. The company meets global quality standards, including FDA and ISO certifications. Operations are more efficient and compliant with industry rules.
Biogen used Contentful and AI Actions to fix slow, costly translation workflows. The old CMS made it hard to manage... content in 30 languages. Contentful unified their content and let teams publish faster. AI Actions automated translations, saving $50,000 a year. Editors now translate pages in minutes, not weeks. Biogen can focus on better digital experiences for healthcare professionals.
Sanofi used Oodrive Meet to secure all governance meetings. The company needed to protect highly confidential data and limit admin... access to fewer than ten people. Their old on-premise solution was hard to maintain and became obsolete. Oodrive Meet provided a SaaS platform with strict data controls and no maintenance burden. All 16 board members adopted the new solution instantly. Admin rights are now limited to fewer than five people, improving security and freeing IT resources.
Servier used OnBase to solve complex business challenges. The company improved efficiency across its operations. OnBase integrated with Servier's ERP... and CRM systems. Staff found the solution user-friendly. Servier achieved a positive ROI after implementation. The case highlights digital transformation in the pharmaceutical sector.
Servier used OnBase to solve complex business challenges. The company improved efficiency across its operations. OnBase integrated with Servier's ERP... and CRM systems. Staff found the solution user-friendly. Servier achieved a positive ROI after implementation. The case highlights digital transformation in the pharmaceutical sector.
Servier used OnBase to solve complex business challenges. The company improved efficiency across its operations. OnBase integrated with Servier's ERP... and CRM systems. Staff found the solution user-friendly. Servier achieved a positive ROI after implementation. The case highlights digital transformation in the pharmaceutical sector.
Servier used OnBase to solve complex business challenges. The company improved efficiency across its operations. OnBase integrated with Servier's ERP... and CRM systems. Staff found the solution user-friendly. Servier achieved a positive ROI after implementation. The case highlights digital transformation in the pharmaceutical sector.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
Curium used Veeva Vault CRM to improve customer engagement. They adopted Link Key Accounts and Campaign Manager to help field... teams find hidden decision makers. Marketing teams used these tools to reach more people with promotions. The AI features in Vault CRM helped Curium move faster and stay ahead. A senior director at Curium said the tools helped their commercial team leap forward.
Laserfiche helped MilliporeSigma cut review and approval time for testing data by 85%. The STARS system centralized and standardized packaging... test data, reducing manual errors and improving compliance. Staff now use mobile forms to input and track test results, making audits easier. The lab team reclaimed time to explore new packaging materials and respond faster to service tickets. The new process is easier for new team members to learn and supports ongoing innovation.
Syskit Point helped Coripharma save four hours a day by centralizing access reporting. The IT team used to spend many... hours checking user access across SharePoint sites. With Syskit Point, they now manage permissions in bulk and monitor access from one place. This led to saving a half-person’s worth of work and improved compliance with regulations. Coripharma can now quickly provide auditors with access overviews and manage user provisioning faster.
Fagron used MasterControl to improve quality management. They needed better control over training and document management. MasterControl helped them manage... quality data and meet compliance needs. The solution made it easier to handle documents and training. Fagron now has better quality control and compliance processes.
Bluefish Pharmaceuticals
- Pharmaceuticals
- Small
Stockholm, Sweden
Bluefish Pharmaceuticals used X-Docs from Lasernet Group to improve quality management. They moved from a manual, paper-based system to a... digital EQMS in under three months. This change reduced manual administration by about two-thirds. The new system gave Bluefish full visibility and better compliance across quality workflows. Automated reporting and alerts helped staff act quickly and improved transparency. Bluefish now has a stronger foundation for future growth in pharmaceuticals.
Bluefish Pharmaceuticals
- Pharmaceuticals
- Small
Stockholm, Sweden
Bluefish Pharmaceuticals used X-Docs from Lasernet Group to improve quality management. They moved from a manual, paper-based system to a... digital EQMS in under three months. This change reduced manual administration by about two-thirds. The new system gave Bluefish full visibility and better compliance across quality workflows. Automated reporting and alerts helped staff act quickly and improved transparency. Bluefish now has a stronger foundation for future growth in pharmaceuticals.
Bayer HealthCare Pharmaceuticals
- Pharmaceuticals
- Very Large
Leverkusen, Germany
ActiveDocs helped Bayer HealthCare Pharmaceuticals automate contract document creation. Before, the legal team made all contracts by hand, which took... a lot of time. With ActiveDocs and SharePoint, users now answer a few questions and the system builds the right documents. Nintex workflows guide review and approval. This solution removed manual work, sped up deployment, and made compliance easier. Now, Bayer's teams create and manage contract sets quickly and with less risk.
A global life science company (subsidiary of a global leader in pharmaceuticals and chemicals)
- Pharmaceuticals
- Very Large
Componize CCMS helped a global life science company improve technical documentation. The team automated version control and streamlined collaboration for... writers and subject matter experts. They reduced manual errors and improved compliance with ISO standards. Audit trails made reporting and traceability easier. The company now produces accurate, high-quality documentation faster.
A global pharmaceutical company
- Pharmaceuticals
- Very Large
Zasio helped a global pharmaceutical company overhaul its records retention process. The company needed expert consulting and a new retention... management tool. Zasio reviewed and simplified 300 retention codes across 12 countries, reducing them by about 100. The Versatile platform automated updates, saving the records manager 40% of manual update time. Zasio’s team also provided privacy reviews and custom reporting, supporting compliance and risk management. The partnership has lasted over nine years, with ongoing consulting and support.
Docsvault helped Acino Pharma, a Swiss pharmaceutical company, streamline document review and approval. Over 3,000 employees now use a centralized... repository to manage documents and collect digital signatures. The solution enabled secure sharing with external partners and automated workflows, reducing approval delays. Productivity increased and the company reduced its carbon footprint. Docsvault also ensured compliance with FDA and EudraLex requirements.
Charles River Laboratories
- Pharmaceuticals
- Large
Wilmington, USA
Charles River Laboratories uses M-Files to manage regulated documentation. The platform helps them streamline workflows for compliance. M-Files also supports... global scientific collaboration. This improves document control and efficiency for their teams. The solution helps meet strict industry regulations. Charles River Laboratories benefits from better workflow and collaboration.
Pfizer used the CARA Platform to replace legacy systems for regulatory, quality, legal, and labelling documents. The company consolidated four... systems and managed 18 million documents for 40,000 users. CARA improved user experience and reduced training needs with a unified interface. The legal team gained new features for contract management, including comparison and redaction. Pfizer achieved major cost savings and streamlined its in-house infrastructure.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Pharmaceuticals Clients Speak: The Impact of deploying CRM solutions
Brauer
- Pharmaceuticals
- Small
Barossa Valley, Australia
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
A leading pharmaceutical manufacturer
- Pharmaceuticals
- Large
CRMJetty built a Salesforce vendor management portal for a leading pharmaceutical manufacturer. The company needed to protect sensitive supplier data... from unauthorized access and breaches. CRMJetty's solution used advanced access controls, secure communication, and encryption. The portal achieved 99% confidentiality of supplier information. Supplier trust grew, with a 15% rise in collaborative projects. Workflow efficiency improved by 25%.
webCRM helps Apotekernes A. m.b.a. manage 200 pharmacy owners. The team uses webCRM for email invitations, owner sign-ups, and monthly...reporting. The CRM integrates with their ERP and BI systems. Marketing sends newsletters and campaigns through webCRM. The sales team plans and tracks meetings at 520 pharmacy units, analyzing activities in Power BI.
AbbVie used Pega to improve how it interacts with physicians. The company needed a new marketing technology stack with a... strong decisioning engine. Pega was chosen for its business rule management and process automation. AbbVie built an AI-driven engine called AIDEN with Pega and Accenture. Early results show more flexibility, lower costs, and less manual work. AbbVie plans to expand AIDEN across its US commercial teams.
Curium used Veeva Vault CRM to improve customer engagement. They adopted Link Key Accounts and Campaign Manager to help field... teams find hidden decision makers. Marketing teams used these tools to reach more people with promotions. The AI features in Vault CRM helped Curium move faster and stay ahead. A senior director at Curium said the tools helped their commercial team leap forward.
Sanofi Genzyme used Novatek International's cloud-based solution to manage environmental and utility monitoring data. The project aimed to reduce workload,... improve data integrity, and automate trend analysis. Implementation took less than six months, with 8 key users trained on site and 35 users trained remotely. Over 44,000 environmental and 9,000 utility samples were managed post-implementation. The QC department successfully digitalized its activities, meeting regulatory and validation needs.
Stingo CRM helped Radicool Pharmaceutical track all leads and market pharma products. The CRM made it easier to keep customers... loyal and improve their wellbeing. Automation features saved time for the team. The company used Stingo CRM to manage customer relationships and boost engagement. The testimonial highlights benefits for pharma sales and lead management.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Omnipresence CRM helped Sanofi China deploy a unified, cloud-based CRM to over 5,500 users. The solution replaced legacy systems and... improved omnichannel customer and employee experiences. Sanofi achieved compliance with Chinese Data Residency and PIPL laws. The CRM enabled better decision making, streamlined operations, and reduced total cost of ownership. Integration with Microsoft Dynamics 365 and Teams accelerated communication and business outcomes.
Jedox helped Rommelag speed up its consolidation process by 4x. Rommelag used to rely on Excel for consolidating 24 subsidiaries,... which was slow and lacked transparency. With Jedox, they automated data flows and centralized financial planning and reporting. The new system gives real-time access to group financials and supports both legal and management consolidation. Reporting is now faster, more accurate, and can adapt as the company grows.
MediSpend used GoodData to help life sciences companies track and report payments to healthcare professionals. Manual tracking was slow and... risky, so MediSpend embedded analytics into their workflow. GoodData’s Life Cycle Management feature cut onboarding time from days to hours. About 35-40% of MediSpend’s customers now use the Insights platform. The company also reduced costs by eliminating a separate ETL partner and streamlining onboarding.
Merck Semoy used Dream Report to modernize its outdated systems. The company needed to boost efficiency and meet compliance standards.... Dream Report helped standardize reporting and improve visibility into production data. This change supported better operations and compliance. Merck Semoy moved closer to operational excellence with these improvements.
Angelini used CodeTwo Email Signatures 365 to standardize email signatures for 5,700 employees across 17 countries. The company unified branding... and ensured legal compliance by managing signatures centrally in Microsoft 365. Signature updates, including new logos, were deployed to all users in minutes. IT staff saved up to three business days per month by automating signature management. The solution worked on all devices and allowed non-IT staff to manage signatures securely.
Angelini used CodeTwo Email Signatures 365 to standardize email signatures for 5,700 employees across 17 countries. The company unified branding... and ensured legal compliance by managing signatures centrally in Microsoft 365. Signature updates, including new logos, were deployed to all users in minutes. IT staff saved up to three business days per month by automating signature management. The solution worked on all devices and allowed non-IT staff to manage signatures securely.
Dr. Reddy's Laboratories
- Pharmaceuticals
- Very Large
Hyderabad, India
Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.
Servier used OnBase to solve complex business challenges. The company improved efficiency across its operations. OnBase integrated with Servier's ERP... and CRM systems. Staff found the solution user-friendly. Servier achieved a positive ROI after implementation. The case highlights digital transformation in the pharmaceutical sector.
Excision BioTherapeutics
- Pharmaceuticals
- Small
San Francisco, USA
Vena helped Excision BioTherapeutics cut data aggregation time from 3–4 weeks to just 1 week. The finance team reduced variance... analysis from 10 hours to 4 hours. Vena’s template drill-down features let managers track spending and find cost savings. The company avoided hiring extra staff for FP&A, saving money on headcount. More than a third of employees now use Vena for budgeting and forecasting. This shift enabled bottom-up budgeting and faster, more accurate financial reporting.
A large pharmaceutical company
- Pharmaceuticals
- Very Large
AnyLogic helped a large pharmaceutical company plan a new drug launch. Bayser Consulting used agent-based simulation to model interactions between... patients, doctors, and sales reps. The model tested different mixes of direct advertising and personal selling. It identified the best promotional strategy and forecasted drug sales. The company gained insights into key decision points and sales drivers.
A leading healthcare technology and pharmaceutical company
- Pharmaceuticals
- Very Large
Nexla helped a leading healthcare technology and pharmaceutical company process over 400 TB of physiological sensor data in just 10 days. The company cut... data processing time by more than 50x, from 6 minutes to 8 seconds. Nexla automated data ingestion, transformation, and monitoring, reducing manual work and costs. The solution enabled faster integration of new devices and ensured compliance with robust encryption. Data scientists and engineers saved significant time and resources.
Novo Nordisk's field leaders spent up to 10 days each quarter reconciling data across Excel, Qlik, and Tableau. With Tellius, they... now ask plain-English questions and get answers in just 2 days. The solution uses a pharma intelligence layer on Snowflake, enabling AI-driven field analytics and a single source of truth. Adoption grew 275% across 11 field teams and the home office. Quarterly reporting shrank from 76 slides to a single prompt, saving days of analyst work.
A top pharma company
- Pharmaceuticals
- Very Large
Axtria implemented Dynamic Targeting for a top pharma company. The company faced challenges with outdated call plans and overwhelming next... best actions. Dynamic Targeting used AI and machine learning to help sales reps prioritize healthcare providers. The solution improved rep performance and engagement. It also increased the return on call plan investments.
Bayer used HH Global's technology to improve global marketing processes. They needed better brand consistency and quality without slowing campaign... development. HH Global provided creative, digital, and logistics solutions, including a digital library for POS campaigns. Bayer gained more visibility, faster collaboration, and access to real-time data dashboards. The solution helped deliver 140 billion items annually across 61 markets, supporting sustainability and efficiency goals.
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
Dr. Reddy's Laboratories
- Pharmaceuticals
- Very Large
Hyderabad, India
Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.
Vericel used Acquia Campaign Studio, based on Mautic, to automate communication with both physicians and patients. In just six weeks,... Vericel launched its first automated campaigns. Email read and clickthrough rates were consistently above industry averages. The company saw a measurable increase in physician-driven activations. Automation helped Vericel engage healthcare audiences and streamline outreach.
Nestlé Health Science
- Pharmaceuticals
- Very Large
Vevey, Switzerland
Nestlé Health Science used Klaviyo to manage marketing for 43 international accounts. The company needed to centralize CRM and personalize... communication across many brands and regions. Klaviyo enabled fast deployment of email and SMS campaigns, reducing technical support needs. The platform’s predictive analytics and translation tools increased customer engagement in multiple languages. Klaviyo now drives a significant share of revenue for Nestlé Health Science.
Global life sciences company
- Pharmaceuticals
- Very Large
Redpoint CDP helped a global life sciences company unify all customer data into a single source of truth. The company used... real-time segmentation and identity resolution to map individuals to B2B parent accounts. This enabled precise personalization and improved digital marketing and analytics. The solution increased operational efficiency and enhanced marketing automation. The company maintained its existing MarTech stack while optimizing customer journeys across channels.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
A leading pharmaceutical company
- Pharmaceuticals
- Very Large
Wunderkind Ads helped a leading pharmaceutical company launch a new prescription product in a crowded market. The campaign focused on... building brand awareness and engaging healthcare providers and consumers. Wunderkind used custom ad strategies, advanced targeting, and animated display units to reach key demographics. The campaign achieved a 1.27% CTR, a 5.6% brand awareness lift among target households, and 5,700 conversions. The ads maintained regulatory compliance while driving strong engagement and recall.
Pharmaceuticals Clients Speak: The Impact of deploying Contract Management solutions
ADARx Pharmaceuticals
- Pharmaceuticals
- Small
San Diego, USA
ADARx Pharmaceuticals used LinkSquares to centralize and manage contracts during rapid growth. Before LinkSquares, finding agreements for funding rounds was... slow and disorganized. With LinkSquares Analyze, ADARx quickly ran reports, cross-referenced data, and avoided missed renewals. LinkSquares Finalize let non-legal staff self-service agreements, speeding up drafting and review. The legal team saved time and prepared for future funding and clinical trials. Contract management became a key asset as ADARx scaled.
Gatekeeper helped Exscientia automate and streamline its NDA process. Before, the legal team spent up to seven hours a week... managing NDAs using email and spreadsheets. With Gatekeeper, negotiation time was cut in half and admin time nearly eliminated. The team now saves almost four hours each week. NDA acceptance rates improved by 15%. The legal team can now focus on strategic work instead of repetitive admin tasks.
Workday Extend helped TraceLink’s HR team build 10 custom apps and automate 6,500+ transactions. They saved over 500 hours of... manual HR work each year. The Service Partner Management app cut time-to-hire for service partners by 80%. Payroll automation now saves 20+ hours monthly and ensures accurate, timely payments. Emergency communications and promotion processes are now streamlined and more transparent. TraceLink’s HR team modernized global workforce operations and improved compliance with Workday Extend.
Tradogram helped Leafline Labs cut purchase order processing time from up to 8 hours to just minutes. The team improved... communication with suppliers and staff, making approvals nearly instant and fully documented. Automated spend reports replaced manual invoice tracking, giving better control over budgets. Leafline Labs achieved 1-5% operational cost savings and eliminated approval bottlenecks. Staff found Tradogram easy to use for PO creation and expense tracking, boosting efficiency and spend management.
Alkermes used JAGGAER to transform its procurement process. The company integrated JAGGAER with its ERP system. This helped boost catalog-based... purchasing from 2% to 50%. Alkermes reduced costs by 23%. The platform provided advanced reporting, analytics, and automation. Alkermes shifted from a cost center to a global procurement organization.
Un leader pharmaceutique italien
- Pharmaceuticals
- Very Large
Italy
DiliTrust CLM helped a leading Italian pharmaceutical company unify contract management for 700 users. The company faced risks from scattered... contracts and inconsistent templates. With DiliTrust, they gained a central platform, standardized templates, and real-time collaboration. Legal risks dropped and contract execution sped up. Teams now spend less time searching and more time on strategic work.
Icertis Contract Intelligence helped Ferring Pharmaceuticals cut legal workload by enabling self-service contract creation. Over 50% of agreements are now... created without legal, reducing buy-side contract turnaround time by 30%. The company standardized and automated its contracting process, cutting template use by 80%. Integration with e-signature tools led to a 70% increase in contracts executed electronically. Teams now have end-to-end visibility and fewer compliance risks.
Docusign helped Pierre Fabre speed up contract signing across legal, HR, and IT. Before Docusign, contracts took up to seven... weeks to sign. Now, 33% are signed in a day and 50% in less than two days. The legal team led the rollout, using Docusign's SAP integration. The project included training, support, and KPI tracking. Adoption grew quickly during the Covid-19 pandemic.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Contract Logix helped Vitara Biomedical centralize over 500 contracts in a secure, cloud-based system. The small legal team gained instant... visibility into contract status and improved workflow with out-of-the-box templates. Manual, insecure processes were replaced by automated contract management. The platform enabled Vitara to show compliance maturity to investors during Series B funding. Reporting features let the team track contracts from request to signature.
Foxy. io enabled Bayer to launch custom ecommerce for online training in pest management. Bayer needed integration with their LMS,...support for multiple currencies, languages, and payment methods, and custom SAP exports. Foxy.io delivered a serverless SSO and API-based LMS integration. The solution met strict privacy and security needs and supported regional requirements. Bayer expanded the program from APAC to the EU, with more growth planned.
Leading Edge Health faced a major threat from counterfeit versions of its VigRX Plus product, which put global customers at risk. Counterfeits contained dangerous... ingredients and led to negative health warnings and lost sales. Using Corsearch's brand protection technology, Leading Edge Health identified and removed 74% of high-risk counterfeit listings worldwide. The company nearly eliminated counterfeits in North America and launched VigRX Plus in China, growing sales to $1 million annually. Corsearch also helped Leading Edge Health boost fraud detection efficiency and protect its brand reputation.
Miva helped Clint Pharmaceuticals overhaul its ecommerce and ERP systems. Clint needed FDA-compliant tracking and a modern customer experience for... B2B medical clients. Miva delivered a custom ecommerce platform with advanced pricing, order, and fulfillment features. Integration with NetSuite ERP enabled seamless operations. Clint now offers a premium, compliant omni-channel experience and continues to grow sales.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
Global contract research organization
- Pharmaceuticals
- Large
HCLTech helped a global contract research organization automate and digitize its REMS registry processes. The new platform improved visibility, reduced... manual work, and enabled quick program duplication. The solution automated order management, audit trails, and compliance tracking. The client achieved 100% regulatory compliance and supported 1,000 patients monthly. Response times dropped below 20 seconds, boosting efficiency for healthcare professionals.
Fortis Life Sciences chose Kibo Commerce for its API-first approach and strong B2B features. The company needed a flexible eCommerce... platform. Kibo enabled quick implementation and supported complex B2B requirements. Fortis valued the platform's adaptability over other solutions. The team highlighted fast deployment and robust integration options.
Fortis Life Sciences chose Kibo Commerce for its API-first approach and strong B2B features. The company needed a flexible eCommerce... platform. Kibo enabled quick implementation and supported complex B2B requirements. Fortis valued the platform's adaptability over other solutions. The team highlighted fast deployment and robust integration options.
An international pharmaceutical and biotech company
- Pharmaceuticals
- Very Large
Sana Commerce helped a global pharmaceutical and biotech company expand its customer base using ERP-integrated e-commerce. The company automated order... management, reducing manual amendments from 80% of orders and freeing up customer care teams. Small and medium customers now place orders online, letting sales focus on large accounts. The platform integrates with Microsoft Dynamics and Azure, ensuring real-time, accurate data. The company plans to scale to 20–30 countries using Sana Commerce as its digital foundation.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Pharmaceuticals Success stories in Driving ROI and Results using Email Marketing solutions
Angelini
- Pharmaceuticals
- Large
Rome, Italy
Angelini used CodeTwo Email Signatures 365 to standardize email signatures for 5,700 employees across 17 countries. The company unified branding... and ensured legal compliance by managing signatures centrally in Microsoft 365. Signature updates, including new logos, were deployed to all users in minutes. IT staff saved up to three business days per month by automating signature management. The solution worked on all devices and allowed non-IT staff to manage signatures securely.
Angelini used CodeTwo Email Signatures 365 to standardize email signatures for 5,700 employees across 17 countries. The company unified branding... and ensured legal compliance by managing signatures centrally in Microsoft 365. Signature updates, including new logos, were deployed to all users in minutes. IT staff saved up to three business days per month by automating signature management. The solution worked on all devices and allowed non-IT staff to manage signatures securely.
Angelini used CodeTwo Email Signatures 365 to standardize email signatures for 5,700 employees across 17 countries. The company unified branding... and ensured legal compliance by managing signatures centrally in Microsoft 365. Signature updates, including new logos, were deployed to all users in minutes. IT staff saved up to three business days per month by automating signature management. The solution worked on all devices and allowed non-IT staff to manage signatures securely.
Rocketseed helped Crown Bioscience create brand-compliant email signature templates for their sales team. The solution enabled frequent updates with targeted... banners and calls-to-action, tracked engagement, and integrated with Salesforce and Hubspot. CrownBio's top three banners achieved an 18% engagement rate, with one white paper banner reaching a 30% click-through rate. The marketing team gained better insight into outbound sales email activity and improved campaign relevance.
DermaVidya used Netcore to improve doctor engagement. They achieved a 10% conversion rate. Automation and multichannel outreach helped them cut... costs by 99%. The solution scaled their outreach 5 times. Netcore enabled better engagement with doctors through digital channels.
Keap helped Avalon Pharmacy grow revenue by 20% year-over-year. The pharmacy used Keap’s CRM and marketing automation to collect patient... info, send segmented emails, and boost Google reviews. They captured 8,000 contacts, nearly half their town’s population. Automated campaigns improved patient engagement and retention. Keap enabled personalized service, setting Avalon apart from big competitors.
Nestlé Health Science
- Pharmaceuticals
- Very Large
Vevey, Switzerland
Nestlé Health Science used Klaviyo to manage marketing for 43 international accounts. The company needed to centralize CRM and personalize... communication across many brands and regions. Klaviyo enabled fast deployment of email and SMS campaigns, reducing technical support needs. The platform’s predictive analytics and translation tools increased customer engagement in multiple languages. Klaviyo now drives a significant share of revenue for Nestlé Health Science.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
A global pharmaceutical company
- Pharmaceuticals
- Very Large
Zasio helped a global pharmaceutical company overhaul its records retention process. The company needed expert consulting and a new retention... management tool. Zasio reviewed and simplified 300 retention codes across 12 countries, reducing them by about 100. The Versatile platform automated updates, saving the records manager 40% of manual update time. Zasio’s team also provided privacy reviews and custom reporting, supporting compliance and risk management. The partnership has lasted over nine years, with ongoing consulting and support.
A leading pharmaceutical company
- Pharmaceuticals
- Very Large
Wunderkind Ads helped a leading pharmaceutical company launch a new prescription product in a crowded market. The campaign focused on... building brand awareness and engaging healthcare providers and consumers. Wunderkind used custom ad strategies, advanced targeting, and animated display units to reach key demographics. The campaign achieved a 1.27% CTR, a 5.6% brand awareness lift among target households, and 5,700 conversions. The ads maintained regulatory compliance while driving strong engagement and recall.
Vivesto needed to protect sensitive R&D and patient data when sharing with external partners. The company used Tresorit's cloud-based workspace... and Outlook plugin to encrypt emails and control document access. Employees found Tresorit easy to use, reducing IT support time. The admin center let IT monitor user activity and offer targeted help. Security features like watermarks and audit trails gave Vivesto confidence in data protection.
BindTuning helped Amicus Therapeutics create a unified Office 365 intranet for employees. The new intranet improved collaboration and made information... easy to find from any device. BindTuning web parts, like People and Tiles, replaced costly third-party tools and enabled employee directories and mentoring. The accessibility tool made the digital workplace inclusive for all abilities. During the pandemic, the intranet supported seamless remote work and boosted productivity.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
TeamViewer Frontline Pick helped Berlin-Chemie boost order picking productivity by up to 20%. The company switched from pick-by-voice to pick-by-vision... using smart glasses. Employees now process up to nine orders at once and validate products instantly. Error rates dropped and traceability improved. The solution also made work more ergonomic and increased employee satisfaction.
PRA Health Sciences
- Pharmaceuticals
- Very Large
Raleigh, USA
PRA Health Sciences used Vyapin’s SPListX for SharePoint to improve document management during clinical trials. The company needed to export... selected documents and metadata securely for sponsors, a task SharePoint could not do natively. Vyapin’s tool enabled PRA to filter, view, and export documents easily, supporting regulatory compliance and sponsor requirements. The federated identity feature allowed seamless single sign-on integration. PRA praised Vyapin’s responsive support and product flexibility, which helped them deliver better client experiences.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Vivesto needed to protect sensitive R&D and patient data when sharing with external partners. The company used Tresorit's cloud-based workspace... and Outlook plugin to encrypt emails and control document access. Employees found Tresorit easy to use, reducing IT support time. The admin center let IT monitor user activity and offer targeted help. Security features like watermarks and audit trails gave Vivesto confidence in data protection.
Alation helped Alkermes, a global biopharmaceutical company, centralize and organize hundreds of internal and external data feeds. Before Alation, data... was scattered and hard to find, slowing down business decisions. With Alation’s data intelligence platform, Alkermes improved data quality and consistency for reporting. Data discovery time dropped from days to minutes. The platform made data more accessible, boosting data literacy and freeing IT teams to focus on higher-value work. This enabled Alkermes to support its commercial strategy and improve patient outcomes in neuroscience.
Boiron used Quest SharePlex to solve database availability and reporting challenges. They needed to meet a four-hour recovery time for... Oracle databases without costly upgrades. SharePlex enabled real-time data replication and offloaded reporting, improving performance and user experience. Boiron saved thousands in licensing fees by avoiding Oracle Enterprise Edition. Replication latency dropped to under five minutes, ensuring near-real-time data access. SharePlex proved reliable and adaptable for Boiron’s evolving needs.
A leading pharmaceutical organization
- Pharmaceuticals
- Large
Discus QMS helped a leading pharmaceutical organization fix workflow and data problems. The company had login issues, duplicate tasks, and... reporting errors. Discus QMS integrated with Active Directory and improved user access. It centralized quality data and stopped duplicate change control numbers. Automated reporting made data more accurate. The company saw fewer errors and better compliance. Quality oversight and customer confidence improved.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Talend helped Hermes Arzneimittel boost system integration speed by 50%. The company used Talend to connect six different production systems,... replacing manual Excel and point-to-point integrations. This gave Hermes a full view of its manufacturing process and improved compliance with pharmaceutical regulations. Hermes can now analyze trends, increase efficiency, and reduce costs using integrated sensor data. The new data infrastructure supports advanced inventory management and prepares Hermes for future challenges.
US-based pharmaceutical company
- Pharmaceuticals
- Large
USA
Gimmal Physical helped a US-based pharmaceutical company after a major acquisition. The company needed to manage more records and meet... FDA and GLP rules. Before, they used Excel and shared drives, which caused compliance problems. Gimmal set up a browser-based system with barcoding and check-in/check-out. Now, the company tracks records easily and stays compliant with regulations.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Pharmaceuticals Success stories in Driving ROI and Results using Revenue Management solutions
Excision BioTherapeutics
- Pharmaceuticals
- Small
San Francisco, USA
Vena helped Excision BioTherapeutics cut data aggregation time from 3–4 weeks to just 1 week. The finance team reduced variance... analysis from 10 hours to 4 hours. Vena’s template drill-down features let managers track spending and find cost savings. The company avoided hiring extra staff for FP&A, saving money on headcount. More than a third of employees now use Vena for budgeting and forecasting. This shift enabled bottom-up budgeting and faster, more accurate financial reporting.
Workiva helped Novo Nordisk A/S save time on SEC filings and annual reports. The company used Workiva's cloud platform to... link data across multiple reports. This removed repeated tasks and made updates automatic everywhere. Novo Nordisk gained a single source of truth for financial and ESG reporting. The team now works faster and with fewer errors. Audit trails and reviewer comments are all in one place.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Billtrust Digital Lockbox helped Anda automate virtual card acceptance. Anda processed $1.3 million in payments in the first month. The... team increased electronic card transactions by 67% in six months. Annual savings reached $110,000. The card processing rate dropped from 2.9% to 2.1%. Manual work for the accounts receivable team was reduced.
Pharmaceuticals examples of Driving Business Value with Talent Management
MilliporeSigma
- Pharmaceuticals
- Very Large
Burlington, USA
MilliporeSigma used LinkedIn to unify its brand messaging across diverse business arms. The "Science is Everywhere" campaign increased engagement by... 55% and drove 126,000+ video views. Clicks to landing pages rose by 135.6%, while cost per engagement dropped by 13.8%. The campaign also grew followers by 3,500 and reduced siloed teams. LinkedIn's targeting and analytics helped MilliporeSigma reach specific personas and build authentic relationships.
Montu used Bob as their HCM platform to support rapid growth, scaling from 30 to 450 employees in 18 months. Before Bob, Montu... managed HR with spreadsheets and Dropbox, lacking people data and analytics. With Bob, they gained real-time analytics, streamlined onboarding, and improved workforce planning. The people team now shares key insights with the C-suite and manages HR processes for a fully remote workforce. Montu added new Bob modules as they grew, helping them maintain a strong company culture and strategic HR planning.
StaffCircle helped a biotech client reduce staff turnover by at least 10%. The company improved employee engagement, with levels rising... by 37%. StaffCircle's HR platform enabled better knowledge sharing and streamlined performance management. The client consolidated four systems into one, cutting admin time and system costs. Leadership now uses analytics to make strategic decisions and track employee sentiment.
Leapsome helped DR. KADE bring together goal management, onboarding, and employee surveys in one platform. The company used Leapsome's Goals... module to improve transparency and task prioritization. Employees gave positive feedback on onboarding learning paths, citing good usability. Semi-annual employee surveys saw higher participation rates, which DR. KADE credits to Leapsome's user-friendly design. The platform strengthened their feedback culture across the organization.
Eightfold’s Talent Intelligence platform helped Bayer scale its Talent Marketplace from 16,000 to 100,000 employees in eight months. Bayer needed more... talent agility and better skill visibility. The platform made it easier to match people to important projects. Bayer now has a stronger, more flexible workforce. These changes help Bayer prepare for future growth.
Learn365 helped Affimed move from a manual, paper-based training system to a digital platform. The company needed to manage complex,... mandatory training for over 150 employees in a highly regulated industry. With Learn365, Affimed improved oversight, reduced admin time, and increased training quality. Employees now get assigned training plans, receive reminders, and compliance is tracked in real time. The system integrates with Microsoft 365 and Azure Active Directory for easy access and group management.
Sinclair Pharma used Totara Learn to train over 10,000 aesthetic physicians worldwide. The company needed a better way to deliver... consistent, multilingual training and track physician progress. Totara Learn provided on-demand videos, webinars, and adaptive learning journeys. The new LMS improved user experience and made it easier for doctors to access key product information. Physicians now complete training in their own language, boosting satisfaction and engagement.
Bigtincan helped Merck Animal Health improve sales force productivity and customer interactions. Sales reps now access 55GB of up-to-date content... in real time, both online and offline, across 40 countries. The platform reduced time spent searching for documents and enabled better collaboration. Sales teams use interactive tools to enhance conversations with veterinarians and close more deals. Merck expects to expand Bigtincan use to other business units after seeing these results.
Docebo helped Merz Aesthetics transform their online education for healthcare professionals. Merz Aesthetics wanted a platform that matched their brand... and met strict regulatory needs. They used Docebo for its strong features and easy interface. The new platform included Salesforce integration and custom design. Now, over 35,000 healthcare professionals use this science-based learning hub worldwide.
Learn365 helped Affimed move from a manual, paper-based training system to a digital platform. The company needed to manage complex,... mandatory training for over 150 employees in a highly regulated industry. With Learn365, Affimed improved oversight, reduced admin time, and increased training quality. Employees now get assigned training plans, receive reminders, and compliance is tracked in real time. The system integrates with Microsoft 365 and Azure Active Directory for easy access and group management.
Merck used the Axonify platform to boost safety awareness across 52 global manufacturing sites. The Safe by Choice program drove... over 80% voluntary participation in just 12 months. Employees engaged weekly with safety content in more than 10 languages. Merck saw a drop in recordable incident and lost time injury rates. The company built a strong, consistent safety culture using microlearning and gamification.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Pharmaceuticals Clients Speak: The Impact of deploying E-Commerce Software solutions
Bayer
- Pharmaceuticals
- Very Large
Leverkusen, Germany
Foxy. io enabled Bayer to launch custom ecommerce for online training in pest management. Bayer needed integration with their LMS,...support for multiple currencies, languages, and payment methods, and custom SAP exports. Foxy.io delivered a serverless SSO and API-based LMS integration. The solution met strict privacy and security needs and supported regional requirements. Bayer expanded the program from APAC to the EU, with more growth planned.
Dynamicweb CMS and eCommerce helped BioPorto launch a new webshop in just one month. The platform unified product information, research... content, and online sales in a single, easy-to-use system. BioPorto quickly saw increased conversions and a wider reach. The solution reduced manual work and made daily webshop management simple. Uploading images and data is now fast and easy for the team.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
Shopware helped Verafarma launch a new online pharmacy, Verafarma. it, to reach younger, digital-first customers. The platform enabled seamless integration...with ERP, product data, and marketing tools. Verafarma used Shopware’s Page Builder and promotions engine to create targeted campaigns and landing pages. Traffic and sales increased after launch. The solution improved operational efficiency and prepared Verafarma for future digital prescription regulations.
An international pharmaceutical and biotech company
- Pharmaceuticals
- Very Large
Sana Commerce helped a global pharmaceutical and biotech company expand its customer base using ERP-integrated e-commerce. The company automated order... management, reducing manual amendments from 80% of orders and freeing up customer care teams. Small and medium customers now place orders online, letting sales focus on large accounts. The platform integrates with Microsoft Dynamics and Azure, ensuring real-time, accurate data. The company plans to scale to 20–30 countries using Sana Commerce as its digital foundation.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
StaffCircle helped a biotech client reduce staff turnover by at least 10%. The company improved employee engagement, with levels rising... by 37%. StaffCircle's HR platform enabled better knowledge sharing and streamlined performance management. The client consolidated four systems into one, cutting admin time and system costs. Leadership now uses analytics to make strategic decisions and track employee sentiment.
Leapsome helped DR. KADE bring together goal management, onboarding, and employee surveys in one platform. The company used Leapsome's Goals... module to improve transparency and task prioritization. Employees gave positive feedback on onboarding learning paths, citing good usability. Semi-annual employee surveys saw higher participation rates, which DR. KADE credits to Leapsome's user-friendly design. The platform strengthened their feedback culture across the organization.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
TeamViewer Frontline Pick helped Berlin-Chemie boost order picking productivity by up to 20%. The company switched from pick-by-voice to pick-by-vision... using smart glasses. Employees now process up to nine orders at once and validate products instantly. Error rates dropped and traceability improved. The solution also made work more ergonomic and increased employee satisfaction.
PerformYard helped NGM Biopharmaceuticals automate their performance management. Before, they used spreadsheets and Word documents, which made tracking feedback and... reviews hard. With PerformYard, NGM created a culture of continuous feedback and set up formal annual reviews and mid-year check-ins. Managers and employees now track goals and feedback in one place. The process is faster, and no one wastes time searching for emails. NGM’s HR team spends more time training managers and less time on admin work.
Forge Biologics was growing fast in the biotech field. They needed better ways to manage performance, feedback, and compensation. Lattice... gave them tools to track goals, automate check-ins, and run reviews. Managers and employees now have more clarity and support. Real-time feedback and goal visibility help connect teams to company priorities. Lattice made HR processes smoother and more transparent.
Frontify helped Brenntag launch a new global brand identity. Brenntag used Frontify to centralize brand guidelines and digital assets for... 17,000 employees. Over 12,000 users registered on the platform, managing 10,000+ assets. Employees created 500+ new branded publications monthly using templates. The integration with empower® and Frontify saved 1,963 working hours in PowerPoint, delivering a 554% ROI. Brand consistency and adoption improved across all regions.
Sanofi used Oodrive Meet to secure all governance meetings. The company needed to protect highly confidential data and limit admin... access to fewer than ten people. Their old on-premise solution was hard to maintain and became obsolete. Oodrive Meet provided a SaaS platform with strict data controls and no maintenance burden. All 16 board members adopted the new solution instantly. Admin rights are now limited to fewer than five people, improving security and freeing IT resources.
A major US-based biopharmaceutical company
- Pharmaceuticals
- Large
USA
Quantum DXi appliances helped a major US-based biopharmaceutical company cut backup times by half. The company reduced tape storage costs... by $100,000 per year and lowered tape usage by 90%. Restore times dropped from a week to nearly instant. The scalable solution supported 400% data growth over three years. Quantum's deduplication kept years of archive data accessible for IT staff.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
CELUM helped Sartorius, a global life sciences leader, manage digital assets for 16,000 employees. Before CELUM, Sartorius struggled with scattered... files and no single source of truth. CELUM's platform unified asset management, integrated with their website, eShop, and PIM, and enabled real-time updates. Over 3,500 employees and 220 external users now access assets 24/7. In the first half of 2021, users downloaded 777,000 assets, improving efficiency and quality worldwide.
Curium used Veeva Vault CRM to improve customer engagement. They adopted Link Key Accounts and Campaign Manager to help field... teams find hidden decision makers. Marketing teams used these tools to reach more people with promotions. The AI features in Vault CRM helped Curium move faster and stay ahead. A senior director at Curium said the tools helped their commercial team leap forward.
Pharmaceuticals examples of Driving Business Value with Sales Enablement
Merck
- Pharmaceuticals
- Very Large
Kenilworth, USA
Bigtincan helped Merck Animal Health improve sales force productivity and customer interactions. Sales reps now access 55GB of up-to-date content... in real time, both online and offline, across 40 countries. The platform reduced time spent searching for documents and enabled better collaboration. Sales teams use interactive tools to enhance conversations with veterinarians and close more deals. Merck expects to expand Bigtincan use to other business units after seeing these results.
SmartWinnr AI Coaching helped Johnson & Johnson train 240 sales reps in competitive objection handling. The platform enabled reps to... practice realistic scenarios, saving 400 hours of trainer time. Sales teams achieved a 100% completion rate and showed a 70% improvement in objection handling skills. Trainers could create tailored role-play scenarios in just 30 minutes. Johnson & Johnson is now considering expanding SmartWinnr AI Coaching to more training areas.
Stingo CRM helped Radicool Pharmaceutical track all leads and market pharma products. The CRM made it easier to keep customers... loyal and improve their wellbeing. Automation features saved time for the team. The company used Stingo CRM to manage customer relationships and boost engagement. The testimonial highlights benefits for pharma sales and lead management.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
A leading pharmaceutical company in Poland
- Pharmaceuticals
- Large
Poland
FORDATA Virtual Data Room helped a top Polish pharmaceutical company secure confidential data and streamline information flow. The company needed... to protect intellectual property and control document access during audits, licensing, and drug registration. FORDATA provided a central, secure repository with user-level permissions and 24/7 access. The IT team gained full control over data sharing, while users benefited from fast support and easy document search. The solution improved audit processes and reduced IT workload.
Pharmaceuticals Success stories in Driving ROI and Results using Digital Signature solutions
Amgen
- Pharmaceuticals
- Very Large
Thousand Oaks, USA
Amgen used RMail to send electronic physician packages and disclosures. The integration provided timestamped proof of delivery, reducing the need... for couriers and paper. Amgen used Registered Email services with encryption to transmit essential documents. This helped Amgen meet compliance requirements and lower risk. The solution was easy to use and cost-effective.
Docusign helped Pierre Fabre speed up contract signing across legal, HR, and IT. Before Docusign, contracts took up to seven... weeks to sign. Now, 33% are signed in a day and 50% in less than two days. The legal team led the rollout, using Docusign's SAP integration. The project included training, support, and KPI tracking. Adoption grew quickly during the Covid-19 pandemic.
Docusign helped Pierre Fabre speed up contract signing across legal, HR, and IT. Before Docusign, contracts took up to seven... weeks to sign. Now, 33% are signed in a day and 50% in less than two days. The legal team led the rollout, using Docusign's SAP integration. The project included training, support, and KPI tracking. Adoption grew quickly during the Covid-19 pandemic.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Cipla automated over 20,000 medico-legal documents monthly using emSigner from eMudhra. The company needed to ensure compliance, data integrity, and... secure remote workflows during the pandemic. emSigner enabled digital signatures, streamlined document workflows, and supported regulatory compliance like FDA 21 CFR and GxP. The solution reduced manual effort by up to 80% and allowed Cipla to operate efficiently with a distributed workforce. Cipla now maintains a secure, paperless environment across all business units.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Readpeak native advertising helped Verman exceed its campaign goal by 63%. The campaign targeted Finnish consumers aged 55+ with educational... content about brain health. Verman used native ads alongside TV to reach and engage this audience. The campaign delivered 10,841 clicks, 1.7 million impressions, and a €0.77 CPC. Lifestyle publishers and creative messaging about forgetfulness drove strong engagement.
Advantage CSP Health Portal helped Mylan build a flexible health platform. Mylan launched Health Coach, a free in-pharmacy program to... improve patient health and boost brand loyalty. Med Mentor app gave patients reminders and personalized support for medication adherence. Digital signage with Mylan health tips reached over 500 medical centres and pharmacies in Canada. Mylan saw increased brand awareness and better healthcare outcomes for patients.
Leading Biotechnology Company
- Pharmaceuticals
- Large
USA
Quark Publishing Platform NextGen helped a leading biotech company streamline medical communications. The team needed to deliver accurate, compliant responses... to global medical inquiries. Quark's platform centralized content, automated publishing, and enabled translation into five languages. Role-based workflows improved content creation and review speed. The company now responds faster and meets regulatory standards worldwide.
ProPharma Distribution, LLC
- Pharmaceuticals
- Small
Westminster, USA
Acumatica Cloud ERP helped ProPharma Distribution, a surgical pharmaceuticals distributor, replace a complex, unreliable Microsoft Dynamics setup. The new cloud-based... platform eliminated downtime and manual processes, saving $120,000 annually in IT and licensing costs. Acumatica enabled FDA Pedigree compliance and traceability, supporting ProPharma’s growth and remote access needs. The company now scales easily and manages all operations in one integrated system.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
entreprise pharmaceutique de taille moyenne
- Pharmaceuticals
- Medium
Guru helped a medium-sized pharmaceutical company centralize all customer-facing knowledge. Teams gained confidence by using Guru's verification feature to ensure... information accuracy. The company used Guru to document processes, capture product knowledge, and organize FAQs. Guru's AI features made it easy to find answers and keep content up to date. Teams saved time and improved knowledge sharing across sales and customer success.
Metagenics used Bloomfire to help their sales team find information faster. Before Bloomfire, reps struggled to locate up-to-date documents and... answers. With Bloomfire, Metagenics reduced internal conference calls by 70%. Sales reps now access a central knowledge base from any device. The platform sped up onboarding and improved team connection. Metagenics expanded Bloomfire to customer service for faster, more accurate responses.
A global pharmaceutical manufacturer
- Pharmaceuticals
- Very Large
USA
Rockwell Automation's SecureOTTM Platform helped a global pharmaceutical manufacturer automate OT security across 55 sites. The company cut OT security... labor costs by 70%, saving nearly $700,000 each year. Automated asset inventory and risk scoring replaced manual processes. The solution improved visibility and accelerated threat response from days to real-time. Engineering teams now focus on revenue-generating work while maintaining strong regulatory compliance.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Feedly Market Intelligence helped Cambrex replace manual research with real-time, AI-powered insights. Leadership and sales teams now get automated, personalized... updates on competitors and market trends. Feedly serves as a key data source for Cambrex’s new competitive intelligence AI agent. This shift enables faster, more strategic decisions and reduces prep time for sales. Cambrex can now scale competitive intelligence without extra staff or manual effort.
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
SaveOnSP used the Calabrio ONE suite to modernize its contact center. The company replaced manual forecasting and spreadsheets with automated... dashboards and workforce management tools. This led to $500,000 in annual workforce savings and less than 5% daily intraday shrinkage. Forecast accuracy improved to within a 5% margin of error. Supervisors now coach agents more effectively, and billing eliminated a backlog of 10,000 tasks.
Servier Group (Servier Italia)
- Pharmaceuticals
- Large
Suresnes, France
Servier Italia uses Talkwalker to track and measure all their marketing and communication efforts. The platform helps them create unified... dashboards for performance measurement. Servier monitors conversations about their brand and products using social intelligence. This gives them a complete view of their communication impact. Talkwalker was chosen for its ability to provide these insights.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
A global pharma manufacturer headquartered in Mumbai
- Pharmaceuticals
- Large
Mumbai, India
Vantage Circle helped a global pharma manufacturer transform its employee recognition program. Before, plant associates rarely received timely appreciation due... to manual, inconsistent processes. With Vantage Circle, the company launched a digital platform that reached 99% of its 5,500-person workforce. Employee engagement jumped 54% and attrition dropped to 7-8%, below industry average. Recognition now happens every 19 minutes, including for blue-collar workers, and peer badges increased by 47%.
Leading Asian biopharmaceutical company
- Pharmaceuticals
- Very Large
India
Empuls helped a leading Asian biopharmaceutical company achieve a 98%+ employee activation rate. The company faced slow, manual reward processes... and poor communication. Empuls automated reward distribution and enabled real-time recognition. Employees now get instant rewards and clear recognition criteria. The company fully used its reward budget and improved engagement across 11,061 users.
WorkTango helped Rexall improve employee engagement. Rexall used surveys and people analytics to support an active listening strategy. Engagement scores... rose from 43.5% to 77.5%. Leadership scores also increased. The average eNPS score jumped from 12.2 in 2020 to 42.2 in 2021.
Montu used Bob as their HCM platform to support rapid growth, scaling from 30 to 450 employees in 18 months. Before Bob, Montu... managed HR with spreadsheets and Dropbox, lacking people data and analytics. With Bob, they gained real-time analytics, streamlined onboarding, and improved workforce planning. The people team now shares key insights with the C-suite and manages HR processes for a fully remote workforce. Montu added new Bob modules as they grew, helping them maintain a strong company culture and strategic HR planning.
Forge Biologics was growing fast in the biotech field. They needed better ways to manage performance, feedback, and compensation. Lattice... gave them tools to track goals, automate check-ins, and run reviews. Managers and employees now have more clarity and support. Real-time feedback and goal visibility help connect teams to company priorities. Lattice made HR processes smoother and more transparent.
Pharmaceuticals Success stories in Driving ROI and Results using Customer Data Platform solutions
Servier
- Pharmaceuticals
- Large
Suresnes, France
Servier used OnBase to solve complex business challenges. The company improved efficiency across its operations. OnBase integrated with Servier's ERP... and CRM systems. Staff found the solution user-friendly. Servier achieved a positive ROI after implementation. The case highlights digital transformation in the pharmaceutical sector.
Sitecore helped Bayer unify 300 portals and four CMS into one intranet platform, BayerNet. This move cut annual costs by... 46%, saving 600,000 euros each year. Bayer also reduced total content by 70% and improved employee communication. Now, 90,000 employees in 80 countries get personalized homepages and newsletters. BayerNet won top marks in external intranet benchmarks.
Global life sciences company
- Pharmaceuticals
- Very Large
Redpoint CDP helped a global life sciences company unify all customer data into a single source of truth. The company used... real-time segmentation and identity resolution to map individuals to B2B parent accounts. This enabled precise personalization and improved digital marketing and analytics. The solution increased operational efficiency and enhanced marketing automation. The company maintained its existing MarTech stack while optimizing customer journeys across channels.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
3CX helped Alliance Healthcare upgrade their communications system. The company replaced an old Nortel PBX with 3CX, connecting over 500... employees and 26 depots. Employees quickly adapted, using 700 IP phones and 200 softphones. The new system improved productivity, mobility, and remote branch connectivity. Alliance Healthcare now saves about €90,000 per year on communications costs.
SaveOnSP used the Calabrio ONE suite to modernize its contact center. The company replaced manual forecasting and spreadsheets with automated... dashboards and workforce management tools. This led to $500,000 in annual workforce savings and less than 5% daily intraday shrinkage. Forecast accuracy improved to within a 5% margin of error. Supervisors now coach agents more effectively, and billing eliminated a backlog of 10,000 tasks.
SaveOnSP used the Calabrio ONE suite to modernize its contact center. The company replaced manual forecasting and spreadsheets with automated... dashboards and workforce management tools. This led to $500,000 in annual workforce savings and less than 5% daily intraday shrinkage. Forecast accuracy improved to within a 5% margin of error. Supervisors now coach agents more effectively, and billing eliminated a backlog of 10,000 tasks.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Top Stories in Pharmaceuticals about adoption of Help Desk software
Brauer
- Pharmaceuticals
- Small
Barossa Valley, Australia
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Pharmaceuticals Clients Speak: The Impact of deploying Influencer Marketing solutions
Bayer (One A Day Vitamin)
- Pharmaceuticals
- Very Large
Leverkusen, Germany
Linqia helped Bayer promote One A Day 50+ multivitamin gummies with a TikTok dance challenge. The campaign achieved a 41.5%... view thru rate, 29% above TikTok’s benchmark. It drove a 102% increase in mentions and $2.8 million in carted value. Influencer content was cross-posted to Facebook and Instagram, boosting ad recall by 5.2%. The campaign proved older adults engage on TikTok and increased purchase intent by 1.7%.
Non-prescription medicine brand
- Pharmaceuticals
- Large
#paid helped a non-prescription medicine brand grow 55% in two years. The brand used creator content to increase awareness and... reduce stigma around women’s health. They partnered with 9 creators on Instagram and TikTok, amplifying content through creator licensing. The campaign achieved over 112,000 organic reel views and a 25-point increase in brand consideration. Meta engagement targets were exceeded by 664%, reaching more than 990,000.
GRIN helped Boiron manage influencer marketing in one platform. Boiron's team used to juggle multiple tools and agencies, making campaigns... costly and chaotic. With GRIN, they streamlined creator management, payments, and campaign tracking. In 2023, Boiron ran campaigns with 50+ creators, generating 400+ pieces of content, 800K+ impressions, and 13K+ engagements. GRIN enabled Boiron to build direct, long-term relationships with influencers.
Les Laboratoires Pierre Fabre
- Pharmaceuticals
- Large
Castres, France
Traackr helped les Laboratoires Pierre Fabre shift from VIP influencers to smaller, more credible creators for their Avène Cleanance ComedoMed Peeling campaign. The team used... Traackr to select 50+ creators with high engagement and audience relevance. The campaign achieved over 3 million impressions and doubled the brand’s benchmark engagement rate. It became the fourth-highest performing influencer campaign for the France team. The results proved that smaller, community-aligned creators can outperform top-tier influencers in driving market share and purchase intent.
Pharmaceuticals Clients Speak: The Impact of deploying Mobile Marketing solutions
A pharmaceutical transport company
- Pharmaceuticals
- Small
Actsoft helped a pharmaceutical transport company track deliveries and monitor driver locations. Before Actsoft, the company could not verify where... drivers were or track mileage. Using Actsoft’s Closest-To feature, they managed their workforce and improved accountability. GPS tracking data from Actsoft helped the company win a court case by proving a driver did not visit a delivery location. The company now uses Actsoft to oversee fleet operations and resolve disputes.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Pharmaceuticals Clients Speak: The Impact of deploying Project Management solutions
AmerisourceBergen
- Pharmaceuticals
- Very Large
Conshohocken, USA
Cloud Coach helped AmerisourceBergen unify project management by replacing multiple tools with a single platform. The CRM and business solutions... team gained visibility into project lifecycles and improved collaboration. Leadership can now track performance against SLAs and recognize team contributions. The new system increased staff retention and made project requests more structured. Employees are happier and more engaged with clearer processes.
A leading pharmaceutical organization
- Pharmaceuticals
- Large
Discus QMS helped a leading pharmaceutical organization fix workflow and data problems. The company had login issues, duplicate tasks, and... reporting errors. Discus QMS integrated with Active Directory and improved user access. It centralized quality data and stopped duplicate change control numbers. Automated reporting made data more accurate. The company saw fewer errors and better compliance. Quality oversight and customer confidence improved.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
TheSocialMedwork used SatisMeter to improve their medicine access platform. They needed customizable, automated surveys that integrated with Zendesk and Segment.... SatisMeter enabled targeted NPS and CSAT surveys at key patient journey points. Survey insights helped the team focus on website improvements and patient support. Patient feedback doubled as requests for unapproved medicines grew. The team celebrated internal successes and plans to expand feedback collection.
Fagron used MasterControl to improve quality management. They needed better control over training and document management. MasterControl helped them manage... quality data and meet compliance needs. The solution made it easier to handle documents and training. Fagron now has better quality control and compliance processes.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
PerformYard helped NGM Biopharmaceuticals automate their performance management. Before, they used spreadsheets and Word documents, which made tracking feedback and... reviews hard. With PerformYard, NGM created a culture of continuous feedback and set up formal annual reviews and mid-year check-ins. Managers and employees now track goals and feedback in one place. The process is faster, and no one wastes time searching for emails. NGM’s HR team spends more time training managers and less time on admin work.
How CPQ is Delivering ROI for Pharmaceuticals Leaders
Gilead Sciences
- Pharmaceuticals
- Large
Foster City, USA
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Bial uses IFS as its ERP solution to manage pharmaceutical operations. The company relies on IFS for document management, especially... for new drug submissions and international compliance. Bial integrates quality management and manufacturing processes with IFS. The ERP system gives Bial agility, cost control, and FDA compliance. Mobile access to IFS supports business needs across locations.
A pharmaceutical transport company
- Pharmaceuticals
- Small
Actsoft helped a pharmaceutical transport company track deliveries and monitor driver locations. Before Actsoft, the company could not verify where... drivers were or track mileage. Using Actsoft’s Closest-To feature, they managed their workforce and improved accountability. GPS tracking data from Actsoft helped the company win a court case by proving a driver did not visit a delivery location. The company now uses Actsoft to oversee fleet operations and resolve disputes.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Pharmaceuticals Clients Speak: The Impact of deploying Event Management solutions
Johnson & Johnson
- Pharmaceuticals
- Very Large
New Brunswick, USA
Guidebook helped Johnson & Johnson improve compliance for over 130,000 employees. The company replaced outdated SharePoint and email systems with... a secure mobile app. Employees now access compliance materials on-demand, anywhere in the world. The app supports multiple languages and regional guides. Over 5,000 downloads and 35,000+ sessions show high engagement. Johnson & Johnson scaled compliance operations globally with Guidebook’s platform.
Eventtia helped Pierre Fabre manage over 370 events across 130 countries. The platform unified event workflows and improved attendee experiences... for 80,000 participants. Pierre Fabre replaced fragmented tools with Eventtia’s centralized system, saving time and ensuring consistent quality. Custom registration forms and branded websites made each event feel unique. Advanced analytics enabled data-driven decisions and clear ROI for the MICE team.
Eventogy helped Sinclair, a global aesthetics company, manage events of all sizes. Sinclair used Eventogy to cut event setup time... by at least 50%. The platform unified event and sales data, improved compliance, and made approvals faster. Teams now track attendance in real time and follow strict policies. Sinclair saw 100% adoption across affiliates and more professional attendee experiences.
Pharmaceuticals Success stories in Driving ROI and Results using Proposal Management solutions
Gilead Sciences
- Pharmaceuticals
- Large
Foster City, USA
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
A global pharmaceutical manufacturer
- Pharmaceuticals
- Very Large
USA
Rockwell Automation's SecureOTTM Platform helped a global pharmaceutical manufacturer automate OT security across 55 sites. The company cut OT security... labor costs by 70%, saving nearly $700,000 each year. Automated asset inventory and risk scoring replaced manual processes. The solution improved visibility and accelerated threat response from days to real-time. Engineering teams now focus on revenue-generating work while maintaining strong regulatory compliance.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Bayer used InMarket to promote its "Health for All" campaign across multiple retailers. The company targeted shoppers with real-time, interactive... ads using InMarket’s Audiences, Preceptivity, and Moments solutions. Bayer achieved a 4.35% Moments CTR and a 7.3x higher CTR than the benchmark. The campaign delivered a $7.23 ROAS, 1.6% sales lift, and $903K in incremental sales. InMarket helped Bayer boost portfolio awareness and drive measurable sales growth.
Kochava helped Mucinex boost website visits by 245% by extending their Adomni DOOH campaign to connected TV. Mucinex used digital... billboards and pharmacy screens, then retargeted viewers with 15-second CTV ads at home. Over 16.5 million DOOH impressions were delivered across 10 major cities. Consumers exposed to both DOOH and CTV converted at much higher rates. Multiple ad exposures led to a 175% higher conversion rate than single exposures.
Major pharmaceutical brand
- Pharmaceuticals
- Very Large
Zefr Bid Optimizer helped a major pharmaceutical brand improve YouTube ad performance. The brand saw a 15.1% increase in CPM... efficiency and saved $131,000 over six months. Reach grew by 7.9%, adding 655 million impressions. Suitability improved by 6.4% compared to YouTube benchmarks. Zefr Max and True for Reach tools enabled better brand safety and campaign results.
Pharmaceuticals Clients Speak: The Impact of deploying Team Collaboration solutions
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
PROBIOMED used MangoApps to replace their old intranet. They wanted better communication and teamwork. MangoApps had all the features and... integrations they needed. The platform helped PROBIOMED connect employees across locations. They saved money by using fewer tools. Employee engagement and company culture improved. A manager said MangoApps made sharing knowledge and working together easier.
Dr. Reddy's Laboratories
- Pharmaceuticals
- Very Large
Hyderabad, India
Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.
Roche worked with Forrester to assess how generative AI could improve its IT organization. Roche wanted to know what skills... and training were needed for AI adoption. Forrester helped Roche plan how to upskill its workforce and adapt its IT operating model. Roche used Forrester's advice to transform business analysis and software delivery. Roche's IT leaders valued Forrester as a thought partner in making their AI strategy actionable.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Pharmaceuticals examples of Driving Business Value with Data Security
Gilead
- Pharmaceuticals
- Very Large
California, USA
Gilead used iManage Work 10 in the Cloud to improve legal document management. The legal team gained better control over... sensitive data and made documents easier to find. The migration to the cloud happened during the 2020 pandemic, helping the company avoid disruption. Lawyers now access documents faster and work more securely. IT support calls dropped, and new healthcare innovations reach the market faster.
NAKIVO Backup & Replication helped MyoKardia cut virtual machine backup costs by 50%. The company reduced backup administration time by... 35%. MyoKardia switched from a complex, expensive solution to NAKIVO for easier management. Daily VM backups now run faster and require less training. Instant recovery features restore files and VMs in minutes. MyoKardia relies on NAKIVO for secure, efficient data protection in a clinical research environment.
Pharmaceutical Leader
- Pharmaceuticals
- Very Large
Mimecast helped a leading pharmaceutical company switch from Symantec after the Broadcom acquisition. The company needed new email security and... data loss prevention fast. Mimecast delivered email security, targeted threat protection, DMARC Analyzer, and brand exploit detection. The deployment covered tens of thousands of users in just four weeks, all during the start of the COVID-19 pandemic. The customer praised the flexibility, integration, and professional service from Mimecast.
Top Stories in Pharmaceuticals about adoption of Live Chat software
Novartis
- Pharmaceuticals
- Very Large
Basel, Switzerland
giosg's HCP engagement platform helped Novartis boost engagement with healthcare professionals. Novartis used giosg to add interactive pop-ups and simplify... their webshop for HCPs. The solution made it easier for HCPs to find and order materials. Novartis achieved an 87.12% success rate in online engagement. The team saw major improvements in user experience and conversions across all devices.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
PR. co's newsroom software helped JSR Life Sciences manage PR across five affiliates. Before, they struggled with email-based processes and...lacked a clear overview of press releases. With PR.co, they now have branded newsrooms and a centralized workflow. Approvals are traceable and media teams can plan releases easily. The solution increased brand awareness and made news access simple for stakeholders.
EFPIA (European Federation of Pharmaceutical Industries and Associations)
- Pharmaceuticals
- Large
Brussels, Belgium
EFPIA used Quorum to centralize all stakeholder engagement data. Before Quorum, teams tracked meetings in separate Excel files, making it... hard to find information. With Quorum, EFPIA logs meetings and topics in one place. This creates a single source of truth for public affairs. The team now shares updates faster and avoids duplicate work. Quorum’s dashboards help EFPIA show the impact of their efforts with clear visuals.
Pharmaceuticals examples of Driving Business Value with Video Advertising
Shelcal
- Pharmaceuticals
- Large
Mumbai, India
Shelcal used VDO. AI to boost nutrition awareness in key Indian cities. The campaign featured animated CTV ads with QR...codes for instant action. Messaging focused on bone strength, muscle support, and immunity. Real-time dashboard optimization improved delivery and message clarity. The campaign achieved a 97.43% view through rate.
Major pharmaceutical brand
- Pharmaceuticals
- Very Large
Zefr Bid Optimizer helped a major pharmaceutical brand improve YouTube ad performance. The brand saw a 15.1% increase in CPM... efficiency and saved $131,000 over six months. Reach grew by 7.9%, adding 655 million impressions. Suitability improved by 6.4% compared to YouTube benchmarks. Zefr Max and True for Reach tools enabled better brand safety and campaign results.
Pharmaceuticals Success stories in Driving ROI and Results using Security solutions
Cambrex
- Pharmaceuticals
- Large
East Rutherford, USA
Feedly Market Intelligence helped Cambrex replace manual research with real-time, AI-powered insights. Leadership and sales teams now get automated, personalized... updates on competitors and market trends. Feedly serves as a key data source for Cambrex’s new competitive intelligence AI agent. This shift enables faster, more strategic decisions and reduces prep time for sales. Cambrex can now scale competitive intelligence without extra staff or manual effort.
Darktrace gave CordenPharma full visibility across its digital infrastructure. The company used Darktrace’s Self-Learning AI to detect and respond to... threats at machine speed. During a trial, Darktrace identified a crypto-mining attack and recommended actions to stop it. CordenPharma’s lean security team could quickly triage incidents with prioritized alerts. The solution helped protect sensitive data and gave confidence to both CordenPharma and its customers.
A global pharma and personal health manufacturer
- Pharmaceuticals
- Very Large
SAP margin optimization solutions by Vistex helped a global pharma and personal health manufacturer gain full visibility into contracts and streamline audits. The company reduced... rebate accrual deviations by 86% in one year. They improved sales and profit by €16 million through better data visibility. The number of agreements dropped by 60% after process streamlining. The solution integrated with SAP ERP and BI, boosting operational efficiency and pricing control.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
BenchSci used Heap to improve their data governance and analytics. The team worked with Heap’s Professional Services to clean up... their event data and set clear naming conventions. This made it easier for new team members to onboard and for everyone to trust the reports. After the changes, BenchSci saw a 3x increase in Heap charts created monthly and a 9x increase in new charts saved. The company now finds answers faster and supports business growth with better data insights.
Association of the British Pharmaceutical Industry (ABPI)
- Pharmaceuticals
- Medium
London, UK
ABPI used Cludo to improve search across its websites. The new search tool helped different audiences find information faster. Website... retention and total time spent increased. The team could adjust search for each group, like patients or schools. Employees also found content more easily. ABPI now ranks higher on Google and keeps visitors engaged longer.
Pharmaceuticals examples of Driving Business Value with Digital Analytics
BenchSci
- Pharmaceuticals
- Medium
Toronto, Canada
BenchSci used Heap to improve their data governance and analytics. The team worked with Heap’s Professional Services to clean up... their event data and set clear naming conventions. This made it easier for new team members to onboard and for everyone to trust the reports. After the changes, BenchSci saw a 3x increase in Heap charts created monthly and a 9x increase in new charts saved. The company now finds answers faster and supports business growth with better data insights.
Siteimprove helped Merck consolidate over 100 websites and apps into one unified site. The platform enabled Merck to manage and... optimize digital content from a single place. Merck saw a 4x increase in web traffic after the consolidation. Their Net Promoter Score rose by 30 points. Siteimprove's CMS integration let teams fix issues directly, saving time and improving workflows.
Pharmaceuticals Clients Speak: The Impact of deploying Sales Intelligence solutions
Imperial
- Pharmaceuticals
- Large
Mumbai, India
SANeForce helped Imperial improve field operations. Before, Imperial had fragmented reporting and poor attendance tracking. SANeForce unified reporting, added API... integrations, and made workflows digital. Managers now see field data faster. Reporting is standardized. Teams work with more control and visibility. Imperial built a strong digital base for future growth.
MilliporeSigma used LinkedIn to unify its brand messaging across diverse business arms. The "Science is Everywhere" campaign increased engagement by... 55% and drove 126,000+ video views. Clicks to landing pages rose by 135.6%, while cost per engagement dropped by 13.8%. The campaign also grew followers by 3,500 and reduced siloed teams. LinkedIn's targeting and analytics helped MilliporeSigma reach specific personas and build authentic relationships.
AbbVie used LiveRamp to improve its marketing with privacy-focused data collaboration. The team connected impression, website, and conversion data to... an identity graph. This let analysts see how customers respond to ads in real time. AbbVie tailored marketing activation based on these insights. The solution helped measure campaign impact and optimize media spend.
Kochava helped Mucinex boost website visits by 245% by extending their Adomni DOOH campaign to connected TV. Mucinex used digital... billboards and pharmacy screens, then retargeted viewers with 15-second CTV ads at home. Over 16.5 million DOOH impressions were delivered across 10 major cities. Consumers exposed to both DOOH and CTV converted at much higher rates. Multiple ad exposures led to a 175% higher conversion rate than single exposures.
How Sales Analytics is Delivering ROI for Pharmaceuticals Leaders
Gilead Sciences
- Pharmaceuticals
- Large
Foster City, USA
Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Leading Asian biopharmaceutical company
- Pharmaceuticals
- Very Large
India
Empuls helped a leading Asian biopharmaceutical company achieve a 98%+ employee activation rate. The company faced slow, manual reward processes... and poor communication. Empuls automated reward distribution and enabled real-time recognition. Employees now get instant rewards and clear recognition criteria. The company fully used its reward budget and improved engagement across 11,061 users.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
A global biopharmaceutical innovator
- Pharmaceuticals
- Very Large
Riverbed AppResponse helped a global biopharmaceutical innovator automate incident response. The company used Riverbed's APIs to capture and store network... packets for security investigations. Riverbed professional services built an API-driven process to request and retrieve packet data based on security events. This solution improved the security team's ability to preserve evidence and extended packet retention without extra storage. The approach increased agility and forensic recall for security operations.
Whatfix helped Ferring Pharmaceutical cut CLM IT support tickets by 33%. Employees now see 4,000 Smart Tips daily, making contract... management easier. The Self Help feature achieved a 96% success rate for user searches. Ferring replaced in-person training with in-app guidance, speeding up onboarding and boosting Icertis adoption. Users spend less time on support and more on business projects.
AbbVie used Pega to improve how it interacts with physicians. The company needed a new marketing technology stack with a... strong decisioning engine. Pega was chosen for its business rule management and process automation. AbbVie built an AI-driven engine called AIDEN with Pega and Accenture. Early results show more flexibility, lower costs, and less manual work. AbbVie plans to expand AIDEN across its US commercial teams.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Pharmaceuticals Clients Speak: The Impact of deploying Field Sales solutions
A top pharma company
- Pharmaceuticals
- Very Large
Axtria implemented Dynamic Targeting for a top pharma company. The company faced challenges with outdated call plans and overwhelming next... best actions. Dynamic Targeting used AI and machine learning to help sales reps prioritize healthcare providers. The solution improved rep performance and engagement. It also increased the return on call plan investments.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Pharmaceuticals examples of Driving Business Value with CRM All-in-One
Apotekernes A.m.b.a.
- Pharmaceuticals
- Medium
Denmark
webCRM helps Apotekernes A. m.b.a. manage 200 pharmacy owners. The team uses webCRM for email invitations, owner sign-ups, and monthly...reporting. The CRM integrates with their ERP and BI systems. Marketing sends newsletters and campaigns through webCRM. The sales team plans and tracks meetings at 520 pharmacy units, analyzing activities in Power BI.
Keap helped Avalon Pharmacy grow revenue by 20% year-over-year. The pharmacy used Keap’s CRM and marketing automation to collect patient... info, send segmented emails, and boost Google reviews. They captured 8,000 contacts, nearly half their town’s population. Automated campaigns improved patient engagement and retention. Keap enabled personalized service, setting Avalon apart from big competitors.
A leading science-driven biotechnology company
- Pharmaceuticals
- Large
Dstillery used its Custom Patient Targeting solution powered by Multimodal AI to help a leading biotechnology company reach people associated with wet age-related macular degeneration. The main goal... was to improve video completion rates for a targeted campaign. Dstillery combined ICD-10 medical codes and search terms to build a privacy-safe audience. The campaign achieved an 81% video completion rate, surpassing the 67% benchmark. This approach helped the client reach the right audience and improve campaign results.
1000Farmacie struggled with misattributed conversions and inflated ad traffic data. They faced wasted ad spend and lower ROI due to... unverified marketing data. mFilterIt’s ad traffic validation suite helped them gain transparency in their ad traffic. This led to smarter budget allocation and improved marketing efficiency. The solution reduced wasted spend and increased real business growth.
PROBIOMED used MangoApps to replace their old intranet. They wanted better communication and teamwork. MangoApps had all the features and... integrations they needed. The platform helped PROBIOMED connect employees across locations. They saved money by using fewer tools. Employee engagement and company culture improved. A manager said MangoApps made sharing knowledge and working together easier.
UCB used ON24 to run a global webinar campaign for healthcare providers. The campaign focused on educating HCPs about new... clinical advances in rheumatoid arthritis. ON24's engagement tools and CRM integration helped UCB track real-time data and personalize content. High registration and strong attendance were achieved across two webinars. Most attending HCPs found the information useful for their daily practice.
TeamViewer Frontline Pick helped Berlin-Chemie boost order picking productivity by up to 20%. The company switched from pick-by-voice to pick-by-vision... using smart glasses. Employees now process up to nine orders at once and validate products instantly. Error rates dropped and traceability improved. The solution also made work more ergonomic and increased employee satisfaction.
Measuring Sales Coaching Success in Pharmaceuticals Deployments
Johnson & Johnson
- Pharmaceuticals
- Very Large
New Brunswick, USA
SmartWinnr AI Coaching helped Johnson & Johnson train 240 sales reps in competitive objection handling. The platform enabled reps to... practice realistic scenarios, saving 400 hours of trainer time. Sales teams achieved a 100% completion rate and showed a 70% improvement in objection handling skills. Trainers could create tailored role-play scenarios in just 30 minutes. Johnson & Johnson is now considering expanding SmartWinnr AI Coaching to more training areas.
A leading pharmaceutical company
- Pharmaceuticals
- Large
AllianceTek built a digital platform for a leading pharmaceutical company. The new system automated license verification and integrated secure payments... for B2B pharmacy transactions. The platform improved compliance, reduced order processing times, and simplified inventory management. A marketing website increased lead generation and market reach. The scalable tech stack supports future growth and advanced features. User trust grew due to privacy-first design and robust security.
Pharmaceuticals Clients Speak: The Impact of deploying Demand Generation solutions
Brauer
- Pharmaceuticals
- Small
Barossa Valley, Australia
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Top Stories in Pharmaceuticals about adoption of Personalization software
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Pharmaceutical Leader
- Pharmaceuticals
- Very Large
Mimecast helped a leading pharmaceutical company switch from Symantec after the Broadcom acquisition. The company needed new email security and... data loss prevention fast. Mimecast delivered email security, targeted threat protection, DMARC Analyzer, and brand exploit detection. The deployment covered tens of thousands of users in just four weeks, all during the start of the COVID-19 pandemic. The customer praised the flexibility, integration, and professional service from Mimecast.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Pharmaceuticals Clients Speak: The Impact of deploying Sweepstakes solutions
Leading Asian biopharmaceutical company
- Pharmaceuticals
- Very Large
India
Empuls helped a leading Asian biopharmaceutical company achieve a 98%+ employee activation rate. The company faced slow, manual reward processes... and poor communication. Empuls automated reward distribution and enabled real-time recognition. Employees now get instant rewards and clear recognition criteria. The company fully used its reward budget and improved engagement across 11,061 users.
giosg's HCP engagement platform helped Novartis boost engagement with healthcare professionals. Novartis used giosg to add interactive pop-ups and simplify... their webshop for HCPs. The solution made it easier for HCPs to find and order materials. Novartis achieved an 87.12% success rate in online engagement. The team saw major improvements in user experience and conversions across all devices.
Bayer used Zebra BI for Power BI to build the Finance 360 App, giving their CFO and managers a single source for business-critical insights. The app unified... all key financial and non-financial data, replacing static reports and saving significant time by automating data collection. Board meetings became more effective, with real-time, interactive dashboards enabling instant answers and deeper analysis. The solution improved data accuracy and let finance teams focus on generating insights, not preparing reports. Bayer finished the project six months ahead of schedule, doubling their data community in a year.
Top Stories in Pharmaceuticals about adoption of Social CRM software
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
A global pharmaceutical company
- Pharmaceuticals
- Very Large
Craftware provided Managed Service for a global pharmaceutical company, supporting 5,500 users across 90 countries. The main goal was to... ensure reliable CRM system operation and adapt to local regulations, including GDPR. Craftware delivered 8x5 support, incident management, and system enhancements using Salesforce Service Cloud. The number of incidents dropped by 40%, reducing downtime costs and improving user satisfaction. Regional customization and CTI integration further streamlined sales and medical rep workflows.
Top Stories in Pharmaceuticals about adoption of Meeting Management software
AbbVie
- Pharmaceuticals
- Very Large
North Chicago, USA
Meridian helped AbbVie centralize engineering document management for over 625 employees. The company needed a global platform to standardize workflows... and reduce IT burdens after splitting from Abbott. Meridian integrated with IBM Maximo, enabling access to 300,000+ CAD drawings and asset files. AbbVie achieved near 50% reduction in engineering IT systems and improved compliance with FDA 21 CFR Part 11. The solution streamlined audits, cut costs, and boosted collaboration across departments.
Pharmaceuticals Clients Speak: The Impact of deploying SEO solutions
Merck
- Pharmaceuticals
- Very Large
Darmstadt, Germany
Siteimprove helped Merck consolidate over 100 websites and apps into one unified site. The platform enabled Merck to manage and... optimize digital content from a single place. Merck saw a 4x increase in web traffic after the consolidation. Their Net Promoter Score rose by 30 points. Siteimprove's CMS integration let teams fix issues directly, saving time and improving workflows.
Global life sciences organization
- Pharmaceuticals
- Very Large
BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
Readpeak native advertising helped Verman exceed its campaign goal by 63%. The campaign targeted Finnish consumers aged 55+ with educational... content about brain health. Verman used native ads alongside TV to reach and engage this audience. The campaign delivered 10,841 clicks, 1.7 million impressions, and a €0.77 CPC. Lifestyle publishers and creative messaging about forgetfulness drove strong engagement.
The Brief helped AstraZeneca UK cut ad production time from 30 days to just one day. AstraZeneca used brand kits,... templates, and permissions to keep campaigns on-brand and compliant. Teams could adapt creative assets quickly without always needing designers. Over 10 UK teams now deliver 100% on-brand assets with unlimited design iterations. The Brief made workflows faster and let designers focus on high-value projects.
Gong Revenue AI OS helped Wedgewood Pharmacy modernize its sales approach. The company managed over 42,000 customer relationships with real-time... visibility and automated outreach. Sales teams used AI-powered insights to strengthen relationships and improve efficiency. Forecasting and pipeline management became more confident and predictable. Wedgewood Pharmacy now acts as a strategic advisor to veterinary practices, not just a medication provider.
A global biotech and pharmaceutical company
- Pharmaceuticals
- Very Large
FacilityOS VisitorOS replaced manual visitor management for a global biotech and pharmaceutical company. The company faced long wait times and... compliance challenges as daily visitors grew from 10 to over 200. VisitorOS automated check-ins, issued photo badges, and kept digital logs, improving security and audit readiness. The system unified visitor management across multiple sites and helped meet ISO 27001 standards. Staff saved time, and the company adapted quickly to new health screening needs during the pandemic.
Measuring Tag Management Success in Pharmaceuticals Deployments
Biogen Idec
- Pharmaceuticals
- Large
Cambridge, USA
Biogen Idec used the Denodo Platform to speed up business intelligence projects. Before, analysts spent months manually collecting sales data... from many sources. With Denodo, they set up a data virtualization layer. This made it easier and faster to access important data. As a result, Biogen doubled the number of BI projects finished on time and cut costs.
Pharmaceuticals Clients Speak: The Impact of deploying SMS Marketing solutions
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
A leading science-driven biotechnology company
- Pharmaceuticals
- Large
Dstillery used its Custom Patient Targeting solution powered by Multimodal AI to help a leading biotechnology company reach people associated with wet age-related macular degeneration. The main goal... was to improve video completion rates for a targeted campaign. Dstillery combined ICD-10 medical codes and search terms to build a privacy-safe audience. The campaign achieved an 81% video completion rate, surpassing the 67% benchmark. This approach helped the client reach the right audience and improve campaign results.
Pharmaceuticals Success stories in Driving ROI and Results using Video Platform solutions
Alliance Pharma (Amberen)
- Pharmaceuticals
- Medium
Malvern, USA
Rocketium AI Studio helped Alliance Pharma scale content production for Amberen, their menopause supplement. The team produced over 130 assets... for Amazon, Walmart, Target, CVS, Meijer, and social platforms. Turnaround time dropped from 5 days to under 24 hours, with error rates below 10%. Amberen reduced agency dependency and launched four new SKUs across multiple channels. The solution enabled fast, brand-safe creative adaptation for omnichannel retail.
Pharmaceuticals Success stories in Driving ROI and Results using Website Builder solutions
Amicus Therapeutics
- Pharmaceuticals
- Medium
Philadelphia, USA
BindTuning helped Amicus Therapeutics create a unified Office 365 intranet for employees. The new intranet improved collaboration and made information... easy to find from any device. BindTuning web parts, like People and Tiles, replaced costly third-party tools and enabled employee directories and mentoring. The accessibility tool made the digital workplace inclusive for all abilities. During the pandemic, the intranet supported seamless remote work and boosted productivity.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Dr. Reddy’s Laboratories
- Pharmaceuticals
- Large
Hyderabad, India
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
Top Stories in Pharmaceuticals about adoption of Social Media Marketing software
Cambrex - Pharmaceuticals - Large
Feedly Market Intelligence helped Cambrex replace manual research with real-time, AI-powered insights. Leadership and sales teams now get automated, personalized... updates on competitors and market trends. Feedly serves as a key data source for Cambrex’s new competitive intelligence AI agent. This shift enables faster, more strategic decisions and reduces prep time for sales. Cambrex can now scale competitive intelligence without extra staff or manual effort.
Brauer - Pharmaceuticals - Small
HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
SaveOnSP - Pharmaceuticals - Small
SaveOnSP used the Calabrio ONE suite to modernize its contact center. The company replaced manual forecasting and spreadsheets with automated... dashboards and workforce management tools. This led to $500,000 in annual workforce savings and less than 5% daily intraday shrinkage. Forecast accuracy improved to within a 5% margin of error. Supervisors now coach agents more effectively, and billing eliminated a backlog of 10,000 tasks.
Servier Group (Servier Italia) - Pharmaceuticals - Large
Servier Italia uses Talkwalker to track and measure all their marketing and communication efforts. The platform helps them create unified... dashboards for performance measurement. Servier monitors conversations about their brand and products using social intelligence. This gives them a complete view of their communication impact. Talkwalker was chosen for its ability to provide these insights.
Dr. Reddy’s Laboratories - Pharmaceuticals - Large
Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.