Other Demand Generation Customer Deals | Implementation & Best Practices

IVR Technology Group helped a large insurance provider improve customer experience using automated voice surveys. The provider faced regulatory mandates to enhance service due to complaints and a fra...gmented BPO network. IVR Technology Group created personalized, scalable voice surveys for each BPO, integrating real-time results into analytics. In the first year, over 5 million surveys were completed, with response rates above 40%. The provider met or exceeded regulatory requirements and continues to refine their customer service with IVR Technology Group's solutions.
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iovox helped Abeille Assurances improve their digital platforms. The company used Dynamic Number call tracking and WebCallBack to get better data on customer journeys and marketing attribution. With ...iovox, Abeille Assurances reduced costs by 20%. They also increased quality leads by 20%. The results led them to expand the project to more funnels.
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Embryo is a marketing agency that wanted to show their value to clients in a clear way. They had trouble connecting marketing work to real revenue for their clients. They switched to Ruler Analytics ...to track revenue from marketing campaigns. Ruler helped them link leads and sales to specific marketing actions. This allowed Embryo to prove the value of their work and increase budgets for SEO and PPC.
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WhatConverts helped Atomic Marketing achieve a 2,567% ROI by revisiting a paused campaign. The platform provided lead tracking and marketing analytics. Atomic Marketing used these tools to identify w...hich campaigns delivered the best results. They improved their marketing strategy and saw a dramatic increase in return on investment. WhatConverts made it easy to see which marketing efforts worked best.
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Infinity is the best platform for campaign setup and customer support. Strategy Media found it easy to launch new campaigns using Infinity. The customer success team provided strong support. Sheri Pa...squal, founder and CEO, praised the platform and team. Infinity helped Strategy Media manage campaigns smoothly. The testimonial highlights satisfaction with both technology and service.
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Addsource helped Adzz, an international SEO agency, solve challenges with performance-based billing and lead tracking. Adzz struggled to track leads and bill clients accurately due to multiple online... assets and manual processes. Addsource provided call and form tracking, automated billing, and analytics. This reduced project managers' workload and improved client transparency. Adzz now offers better entry-level SEO packages and increased client confidence in spending on advertising.
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Noiza is a digital marketing agency in Italy. UNHCR Italy asked Noiza to build a new donation portal. Noiza used WordPress and Advanced Custom Fields (ACF) to make the portal easy to use and flexible.... Editors can quickly set up and change donation campaigns without technical help. The new system helped UNHCR handle sudden needs, like a spike in donations during the war in Ukraine. The platform has worked well for four years and has better conversion rates than before.
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Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
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Twin Rivers Unified School District had trouble filling positions quickly. It used to take them over 50 days to post a job. They started using Informed K12 to digitize forms and processes. This helpe...d them cut the time to post jobs to just 7-10 days. Staff found it easy to submit and approve forms online. The district can now digitize up to 100 forms and processes.
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123FormBuilder helped RTE unify their website tools and meet GDPR requirements. The platform made it easy for staff to build forms quickly with a simple drag-and-drop interface. RTE handled over 100,...000 form submissions in one day during a major event. The solution supports large file uploads, which is key for RTE's audience. Full GDPR compliance and secure data storage were critical features for RTE.
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CityBase helped the City and County of San Francisco improve how people pay for government services. The new system made payments easier for both residents and government workers. Tajel Shah, Chief A...ssistant Treasurer, shared her experience with the project. The partnership focused on making payment processes simple and efficient. The solution aimed to benefit everyone who uses or manages city payments.
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Ringostat's IVR system helped OptiFeed, a Polish horse feed company, save up to 1 working hour per day. OptiFeed needed a better way to handle many long customer calls about animal diets. With Ringos...tat, calls are routed quickly to the right specialist using IVR. Missed calls are tracked and returned fast. The owner says automation improved efficiency and customer service. OptiFeed values Ringostat's quick support and professional approach.
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Form.io helped Edify.ai launch their V2 nextgen application faster. Edify.ai used Form.io to save 6-12 months of development time. Form.io is a zero-trust, data governance platform for building workf...low applications. The platform made it easy for Edify.ai to manage forms and data. This helped Edify.ai accelerate their application launch.
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Sleeknote helped Kings & Queens, a Danish multi-brand clothing retailer, boost their conversion rate by 522.52%. They used Sleeknote Managed Solution to promote ViaBill payment options and run target...ed campaigns. The number of ViaBill transactions rose by 69.68%. Over 8,000 new newsletter subscribers joined. Category-specific and timed campaigns increased conversions by over 215%. Kings & Queens found Sleeknote flexible and effective for both sales and lead collection.
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3B AI Automation Platform helped Morgan Hunt personalize education using adaptive AI. The challenge was to use neural networks to analyze data and improve decision-making. 3B provided neural network ...services, including data collection, cleaning, and model training. The solution aimed to enhance data analysis and automate tasks. The case highlights the use of AI to drive better learning outcomes in the recruitment sector.
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CallFire's Voice Broadcast helped In-Shape Health Clubs cut costs and improve efficiency. The club ran 430 campaigns, each handling hundreds to thousands of calls. This saved many hours that were pre...viously spent on hand-dialing. Employees learned the system quickly. The platform allowed In-Shape to better connect with members and offer new services at a lower cost.
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CallTrackingMetrics helps Banyan Treatment Centers manage over 20,000 calls a month across 16 facilities. Banyan uses CTM to streamline call operations, improve response times, and track marketing ca...mpaigns. The Salesforce integration lets teams manage calls, leads, and scripts in one place. Banyan increased efficiency and maintained high service standards while scaling. CTM tools support better team performance and enhance the patient experience.
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Invoca automated quality assurance helps 1000Bulbs.com score agent calls faster. The team used to spend two days on QA, now it takes just a few hours. Invoca AI scores calls, tracks agent performance..., and creates summaries for coaching. The team uses gamification to boost morale and reward top agents. Invoca improved call center efficiency and agent training for this retail leader.
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Formplus helped B.E Naturale Demo Staffing Agency manage reports and track brand ambassadors. The agency needed a simple way to keep up with hundreds of ambassadors and event data. Formplus offered f...eatures like photo uploads, autoresponders, and analytics. The team now sends users a copy of submissions and collects electronic signatures. Form analytics help them see which products and stores perform best. The solution made data collection and reporting much easier for the agency.
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Convertful helps LittleSizzle turn 30.29% of page visitors into email subscribers. LittleSizzle uses Convertful widgets to offer a 10% welcome discount and lead magnets. The "Download a FREE Sample" ...page converts 30.29% of visitors. The "Join Our Newsletter" page converts 16.04%. The top floating bar and footer widget add steady subscribers. LittleSizzle gains about 600 new email subscribers each month using these tools.
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Intersport lost many email contacts when GDPR went into effect. This caused big losses and made it hard to recover. They used Socital to target website visitors based on their behavior. Visitors saw ...different messages and were redirected to product pages after subscribing. Intersport gained email leads 10.5 times faster and doubled their sales conversion rate. 95% of leads were acquired without offering a discount.
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Justuno and Malomo helped a fashion brand improve their post-purchase SMS list growth. The brand used a mobile-first, branded tracking page with a tap-to-text opt-in for SMS. Only new subscribers saw... the opt-in. Results included a 22.57% increase in post-purchase engagement, 121.5% SMS tap-to-text engagement, and a 3.66% engaged conversion rate from the tracking page within 7 days. The solution pushed opted-in numbers to Klaviyo for ongoing communication.
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Getsitecontrol helped Paradisefold engage 18% of first-time visitors with a two-step popup offering a gift for email signups. The popup appears 5 seconds after landing and targets new shoppers. Over ...half of those who click the popup subscribe, making it the main lead generation tool. Integration with Klaviyo automates welcome emails and list growth. Paradisefold uses Getsitecontrol for on-site marketing and email automation on Shopify.
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Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.
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Typeform helps Calm collect user feedback for their meditation and relaxation app. Calm uses Typeform surveys to learn what users like and what needs improvement. The switch to Typeform removed surve...y limits and let Calm reach more users. Calm finds Typeform easy to use and likes its modern design. With better data, Calm makes smarter product decisions and tests new ideas faster.
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Marchex helped Authority Brands improve sales call performance across 1,900 franchise locations. Authority Brands needed a way to track and analyze calls from multiple brands and locations. Marchex p...rovided a unified call tracking and analytics platform. The solution included IVRs, Zip Routing, and Broadcast Messaging to route calls and automate reminders. Authority Brands saw a 3% increase in appointments rescued. The platform also improved marketing campaign tracking and sales process efficiency.
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Jotform Enterprise helped ACS Stainless Steel Fixings Ltd. move from paper-based processes to a digital system. The company created 30 forms in a month for finance, HR, sales, and more. Jotform's app...roval workflows made customer credits and free product requests traceable, cutting these requests by 50% in the first month. Staff now use mobile forms for expenses and reporting, making data easy to access and audit. Every department uses Jotform Enterprise, improving compliance and decision-making.
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Virgin Money wanted to know which marketing channels made people call them. They used ResponseTap to add dynamic phone numbers to their online mortgage pages and other marketing channels. This let th...em track each customer's journey and see which campaigns worked best. Their cost per call improved to top quartile efficiency. The marketing team can now adjust campaigns based on real data and manage call center resources better.
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Phonexa helped a leading affiliate network in the financial services industry improve its lead management. The network needed better fraud prevention and real-time analytics. Phonexa's LMS Sync platf...orm reduced fraud by 30% and increased lead conversions by 15%. The network also saw a 25% increase in revenue and 18% month-over-month growth in lead volume. The CEO praised Phonexa for its detailed reporting and actionable insights.
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Formstack helped Lenderfit improve its loan origination process. Lenderfit used Formstack's online forms, document automation, and eSignature tools. This replaced manual, paper-based workflows. The i...ntegration saved months of development time and reduced costs. Lenderfit's clients now manage 10 times more loan applications than before.
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Formstack helped Lenderfit improve its loan origination process. Lenderfit used Formstack's online forms, document automation, and eSignature tools. This replaced manual, paper-based workflows. The i...ntegration saved months of development time and reduced costs. Lenderfit's clients now manage 10 times more loan applications than before.
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OptinMonster helped Shockbyte, a global game server provider, increase sales and reduce cart abandonment. Shockbyte used OptinMonster's Exit-Intent® optin and a discount offer to capture visitors lea...ving their site. 52% of Shockbyte's sales now come from customers who interacted with OptinMonster campaigns. The company also grew its business 10X in three years using OptinMonster. Shockbyte grew its email list and promoted content with simple, effective campaigns.
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POWR Testimonial Slider helped Good World Graphics improve their website. Lisa Hardy says the tool made her website better and her life easier. The slider lets users show customer testimonials in a s...imple way. It builds trust and makes the site look more appealing. Lisa found the tool easy to use and helpful for her business.
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WebFX used SEO and local SEO to help C.H. Reed. C.H. Reed had trouble getting website traffic and leads. WebFX made a custom SEO plan and improved local search. C.H. Reed saw a 30% increase in organi...c goal completions year over year. They also saw a 40% increase in organic traffic year over year. The company now gets more qualified leads and better online visibility.
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CallSource call coaching helped Magic Valley Electric improve employee onboarding and performance. The company wanted to develop the Customer Communication Specialist role and retain talent. CallSour...ce provided one-on-one coaching for call handlers every other week. Employees saw the coaching as an investment in their skills. The program increased transparency, accountability, and made onboarding smoother. Using a third party for coaching helped employees accept feedback and grow their skills.
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Calltracks helps Sandown Group track leads and sales for their Mercedes-Benz dealerships. The marketing team uses Calltracks data every day to see which channels and campaigns work best. The system h...elps staff respond quickly to missed calls and improve customer service. Real-time data and call recordings help manage the sales process. Sandown Group values the detailed insights and partnership with Calltracks.
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Mediahawk helped Prospecting Dynamics cut poor first-contact experiences by 65%. Prospecting Dynamics supports automotive retailers by turning phone calls into car sales. They use Mediahawk for enqui...ry management analysis. This lets them track calls and improve sales processes. Dealers see more profit from better call handling.
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Convirza’s Sales Optimization platform helped a major tire retailer manage 500,000 monthly calls. Before, they could only score 4% of calls with 85% accuracy. With Convirza AI, they now score every c...all with over 95% accuracy. Store managers get real-time insights without listening to every call. This improved customer satisfaction and reduced the risk of negative reviews.
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PDF.co helped Sky Pilot add PDF stamping to their Shopify app. Sky Pilot needed a way to protect digital downloads and stop unauthorized sharing. With PDF.co’s API, they added PDF stamping in just da...ys, saving weeks of developer time. The team used PDF.co’s logging to track usage and costs. Users loved the new feature, and Sky Pilot plans to expand it further.
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Phreesia’s Appointment Reminders helped Grady Memorial Hospital lower its no-show rate. The hospital had no-shows as high as 13%, much higher than the regional average. Phreesia’s automated reminders... reduced the no-show rate by 3.5% year-over-year. This led to 655 more appointments and $296,000 in extra revenue. Staff made 2,634 fewer phone calls. Now, 65% of appointments are confirmed, a feature not available with the previous vendor.
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Cognito Forms helped Gatlin's Straw improve their online ordering system. Before, their old form could not block holidays or weekends, show totals, or send reliable notifications. Customers missed or...ders and got frustrated. With Cognito Forms, they blocked unavailable days, set order minimums, and sent instant receipts. Orders now go straight to email, and installation appointments sync to crew calendars. Commercial landscapers get custom logins and forms. The business now takes orders 24-7 and saves time every day.
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Harry’s, a men’s grooming brand, wanted to build excitement before launching its first product. They created a simple coming soon page to collect email addresses. People who signed up got a shareable... link to invite friends and could earn free products. In just one week, Harry’s built an email list of nearly 100,000 people. This helped them have a strong launch and grow their brand quickly.
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OptiMonk's Smart Discount Popup helped Alef Bet, a U.S.-based jewelry brand, boost email signups by 17.01%. The three-step popup offered a 10% discount to first-time visitors, using a simple yes/no c...hoice and product recommendations. The campaign generated 1,235 signups from 7,261 impressions. Alef Bet saw a 10.02% increase in sales and a purchase rate rise from 2.19% to 2.41%. The popup was fully optimized for mobile devices.
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Poptin popups helped Green Banana boost website conversions by up to 400%. Green Banana, an Israeli brand for innovative fabric bags, wanted to increase brand awareness and sales. They used Poptin to... create popups for promotions and direct visitors to key offers. The easy-to-use interface made it simple to launch new campaigns. Popup campaigns led to higher conversions and increased monthly revenue.
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DepositFix helped Abundance 360 manage membership payment renewals in HubSpot. The team needed an easy way for members to renew after switching to HubSpot. DepositFix provided a simple landing page a...nd automated workflows. This made renewals easy and secure. Their event renewal rate increased from 65% to 80%. The team saw higher productivity and more members staying engaged.
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