Case Studies for Non-Profit Organization Management | Real Results & ROI 2026

Torchbox ran a six-day brand awareness campaign for Samaritans using Spotify Ad Studio. The campaign reached over 56,000 unique listeners... with a 100% listen-through rate. Each listener cost less than 1p, making it more cost-effective than YouTube ads. The campaign was shortlisted for a Digiday Award for Social Good. Samaritans saw Spotify as a strong tool for reaching new audiences.
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Contentful helped Water For People move from a costly dynamic site to a static website. The new platform made it... easy for non-technical editors to publish and manage content. Page load times improved 6x and new websites launched in just 2 days. The team could now collaborate globally and reshare content easily. Contentful’s API-first approach enabled faster mobile app development and reduced overhead costs.
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Northwoods helped Ward Irish Music Archives launch an award-winning website using Titan CMS. The new site lets users search and... browse over 50,000 audio recordings, videos, and sheet music. WIMA staff can manage all digital collections from one place. The site integrates with PastPerfect museum software for easy cataloging. WIMA earned a top history award for its online archive design and usability.
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Apostrophe helped ESOMAR cut content deployment time from weeks to hours. The new CMS lets more team members manage and... publish content, removing workflow barriers. ESOMAR no longer needs programmers for every update. The platform's WYSIWYG editor and modular design make it easy for non-technical staff to use. This shift supports ESOMAR’s goal to reach a global audience and boost member engagement.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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Commercial Receivers Association used MemberSpace! to build a nationwide network for receivership professionals. They created a membership platform with a... member directory, content library, and events. The association helps attorneys, accountants, and bankers connect and access legal resources. Marketing relied on local events, social media, and word of mouth. The group expects to double in size within 12-18 months.
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ADEC Preview digitized over 55,000 license files for PPCA, scanning more than 2 million images in just over two months. The project enabled... PPCA to move offices without costly physical file transfers. Electronic files were uploaded to Altec doc-link, allowing multiple staff to access documents at once. This improved service delivery and reduced time spent searching for information. The scan-on-demand process gave real-time access to live documents during the transition.
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Backdrop helped Food Co-Op Initiative move from Drupal 7 to a modern platform. FCI needed a cost-effective way to keep... using CiviCRM for donations, events, and mailings. A Drupal 10 rebuild was too expensive, and WordPress was not a fit. Backdrop let FCI keep their data and workflows without big changes. This upgrade supports FCI’s mission and daily operations.
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Podio helped Microboards Australia eliminate 30-minute verbal shift handoff reports. Staff now track health, financial, and social goals for over... 100 families using custom Podio apps. The platform enables detailed monitoring, which has helped identify urgent medical needs and potentially save lives. Podio also streamlined onboarding and training for new families, reducing time and improving outcomes. Microboards Australia continues to expand Podio’s use for workflow automation and operational efficiency.
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Save the Children Spain needed a complex website to manage donations, memberships, press, and training. Metadrop used Drupal to build... a multisite platform with custom modules for donations, e-learning, and signature campaigns. The site handled high traffic and integrated with Salesforce for data management. Migration to Drupal 8 included advanced analytics and a new press release system. The project led to 36 custom modules and improved collaboration between Save the Children Spain and Metadrop.
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Pantheon helped ASAE consolidate 30 separate websites onto one platform. The organization improved its Lighthouse performance score from the 30s... to the 90s. Staff can now self-publish content, saving the web team hours each week. Pantheon handled 5-6x traffic spikes with zero downtime. ASAE now manages all sites with one login, reducing complexity and boosting efficiency.
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Optimizely CMS 12 helped the Royal Agricultural Society of New South Wales cut website response times by four times and made key actions up to ten times faster. Content authoring and... editing became much quicker, freeing up staff for other work. Developers now deliver updates faster and with less effort. The new system improved user experience and navigation for millions of visitors. RAS can now update content in minutes and stay ahead in digital engagement.
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Fastly helped Kubernetes scale its global infrastructure. In 2023, Kubernetes delivered over 5 petabytes of binaries monthly and handled 90... million website requests per month. The Kubernetes team chose Fastly CDN for speed, reliability, and observability. Fastly’s tools gave the team insight into traffic and helped keep egress costs low. The migration was seamless for users, improving global access and maintaining a smooth experience.
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Fastly helped Kubernetes scale its global infrastructure. In 2023, Kubernetes delivered over 5 petabytes of binaries monthly and handled 90... million website requests per month. The Kubernetes team chose Fastly CDN for speed, reliability, and observability. Fastly’s tools gave the team insight into traffic and helped keep egress costs low. The migration was seamless for users, improving global access and maintaining a smooth experience.
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Acquia DAM helped Kent Scouts manage over 15,000 digital assets for a national rebranding. Before, photos and files were scattered... and hard to find. With Acquia DAM, the team organized and shared content easily using strong metadata and portals. Volunteers and staff could quickly access the right files. This improved brand consistency and made it easier to reuse content. The team tracked asset use and focused resources where needed.
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Agility CMS helped Partners for Planning fix their slow, hard-to-manage website. The old platform made it tough for editors to... update content. With Agility CMS, editors can now make real-time changes to webinars and events. The site saw a 25% increase in visitors and users. Content editors spend less time editing and more time helping families.
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MarketBeam helped Women in Technology International (WITI) boost their social media impact. WITI Boston saw a 400% increase in event... registrants and $50,000 in earned media value within weeks. WITI Tampa grew event impressions by over 300% and increased silent auction items. The platform unified WITI’s social strategy, letting members track engagement and personalize posts. WITI now uses MarketBeam across dozens of networks to drive event attendance and brand visibility.
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Wild and Free Foundation used RADAAR to improve its social media presence. The non-profit needed a tool to manage content,... tag sponsors, and collaborate as a team. RADAAR's hashtag manager and scheduler helped them reach more people and post consistently. Tagging sponsors became fast and easy, saving time. The team also used task management to organize work and relied on responsive customer support.
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UNICEF France uses Facelift to manage its image on social media. The organization faces challenges like building brand awareness and... recruiting new volunteers. Facelift helps UNICEF France run awareness campaigns and manage crisis communication online. Social media is key for fundraising and informing the public about their work. The platform supports collaboration and analytics for their team.
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Resolver helped Catholic Relief Services (CRS) modernize incident reporting and analysis. CRS replaced manual processes with Resolver’s software, making it... easier to report incidents worldwide. Incident reporting increased by 239% in two years, and medical case duration dropped by 68.2%. CRS now makes faster, data-driven decisions and improved staff safety. The system’s translation features support CRS’s global workforce.
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Lately helped a national non-profit website improve social media management. The marketing manager found their old tool clunky and outdated.... With Lately, they organized keywords, taglines, and content in one place. The platform made it easy to repurpose and schedule posts. The customer saved time and kept messaging consistent. Lately’s support team and features impressed the user.
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CliniClowns used Spotler Engage to improve their social media and webcare operations. They combined professional agents and volunteers to monitor... and respond to messages seven days a week. The platform helped them deliver positive engagement, manage live chat during campaigns, and quickly address requests from parents and care institutions. Spotler Engage enabled efficient teamwork, direct publishing, and real-time sentiment monitoring for better service and storytelling.
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Sprinklr's unified social media management platform helped a faith-based nonprofit unify its digital outreach. The organization improved engagement and expanded... its global reach while keeping a personal touch. Sprinklr enabled multilingual conversations, real-time visibility, and automated message prioritization. The team saved time and gained insights to optimize campaigns. They now support vulnerable community members more effectively and plan to use AI chatbots for faster replies.
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Sprinklr's unified social media management platform helped a faith-based nonprofit unify its digital outreach. The organization improved engagement and expanded... its global reach while keeping a personal touch. Sprinklr enabled multilingual conversations, real-time visibility, and automated message prioritization. The team saved time and gained insights to optimize campaigns. They now support vulnerable community members more effectively and plan to use AI chatbots for faster replies.
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Sprinklr's unified social media management platform helped a faith-based nonprofit unify its digital outreach. The organization improved engagement and expanded... its global reach while keeping a personal touch. Sprinklr enabled multilingual conversations, real-time visibility, and automated message prioritization. The team saved time and gained insights to optimize campaigns. They now support vulnerable community members more effectively and plan to use AI chatbots for faster replies.
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Flashpoint’s OSINT and social media intelligence tools helped the Community Security Initiative (NY) identify a credible online threat targeting a New York synagogue. CSI used real-time... alerts and keyword monitoring to detect alarming posts. The team escalated the threat to law enforcement, leading to two arrests and the seizure of weapons. Flashpoint enabled CSI to act quickly and prevent a potential attack. The partnership improved threat detection and community safety.
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Iceland Music used Agorapulse to manage social media for Icelandic musicians. Before, they spent 3 hours a day finding and... scheduling content. With Agorapulse, they now schedule a week of posts in under an hour. This freed up time for more productive work and reduced overtime. They also track audience conversations and reactions more easily.
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OpenMoves managed Google Ads for SCORE, the largest network of volunteer business mentors in the US. They restructured multiple Google... Ads accounts, optimized Google Grants usage, and tailored creative campaigns for small business owners and potential mentors. This approach led to a 64% increase in conversions, a 43% improvement in CPA, and a 42% drop in CPC. OpenMoves used data-driven creative testing and ongoing optimization to drive results. SCORE saw improved traffic and more effective ad spend.
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Awario helped GivingTuesdayNL track and respond to #GivingTuesdayNL mentions across social media. The team used Awario to monitor hashtags, reply... to posts, and generate reports. On the campaign day, they became a trending topic on Twitter and reached 13.5 million people with 1.6 million mentions. Over 250 charities engaged with the hashtag. Awario enabled real-time engagement and media monitoring, leading to TV and radio interviews.
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Meltwater Consumer Insights helped WWF boost its Twitter impressions to 1. 9 million. WWF used Meltwater to identify key audiences...during the UN General Assembly. The tool enabled targeted messaging and creative content for relevant profiles and influencers. WWF saw a 12-fold increase in followers and improved engagement rates. The solution made it easy to reach influential groups at critical campaign moments.
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Meltwater Consumer Insights helped WWF boost its Twitter impressions to 1. 9 million. WWF used Meltwater to identify key audiences...during the UN General Assembly. The tool enabled targeted messaging and creative content for relevant profiles and influencers. WWF saw a 12-fold increase in followers and improved engagement rates. The solution made it easy to reach influential groups at critical campaign moments.
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Meltwater Consumer Insights helped WWF boost its Twitter impressions to 1. 9 million. WWF used Meltwater to identify key audiences...during the UN General Assembly. The tool enabled targeted messaging and creative content for relevant profiles and influencers. WWF saw a 12-fold increase in followers and improved engagement rates. The solution made it easy to reach influential groups at critical campaign moments.
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Davies helped Samaritans select a new learning management system. The old system was unstable and did not meet digital needs.... Davies ran workshops with staff and volunteers to gather requirements. They built an RFI and RFP that matched technical needs and future plans. The process made it easier to compare suppliers and cut implementation time.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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Recollective helped Starlight Children's Foundation connect with children and healthcare professionals across the UK during the pandemic. Starlight used Recollective... to build an online community and gather feedback on its services, including new "Story" boxes for hospitalized children. The platform enabled direct engagement, letting Starlight collect valuable insights from young users and staff. These insights led to new service offerings and made the "Story" boxes a permanent program. Starlight now uses Recollective for ongoing research and event feedback.
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Attest helped The Vegan Society grow Vegan Trademark registrations by 9,000 products. The Vegan Society used Attest to run a... brand awareness study with 1,000 UK shoppers. The research showed their trademark was the most trusted and recognized vegan certification. 79% of respondents valued third-party vegan certification. After the study, new product registrations grew by 19%.
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Voxco helped Homewood Research Institute (HRI) improve mental health research by automating survey distribution and data processing. HRI used Voxco... to run complex, multi-channel surveys for the Recovery Journey Project. Built-in logic enabled real-time score calculations, saving staff time. Custom API automation reduced manual work and allowed HRI to reach more participants. On-premise hosting ensured data security for sensitive health information.
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SourceAmerica used Explorance Blue and MLY to improve employee engagement. They surveyed over 400 employees and achieved an 89% response... rate. The tools helped analyze nearly 3,000 open-ended comments, revealing key themes like succession planning and professional growth. SourceAmerica launched mentoring programs and flexible work options based on these insights. Real-time analytics now guide their workforce initiatives and strengthen employee connections.
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Shout helped Wildfowl & Wetlands Trust (WWT) save money while improving survey feedback collection. WWT switched from SurveyMonkey to Shout... for its lower cost and better features. The team uses Shout’s instant email alerts to act quickly on feedback. Advanced filters make it easy to compare survey data and support better decisions. WWT’s staff finds the platform easy to use, boosting productivity in their education programs.
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Healthy Minds Innovations used Userbrain to test a new text-message well-being tool for college students. They built a Figma mockup... and ran remote user tests with six students. Userbrain delivered actionable feedback in under two hours and cost less than $200. Five out of six students said they would sign up, and the team learned what mattered most to users. User testing is now a core part of their product development process.
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BlockSurvey helped Open Up Music, a UK charity, collect sensitive data securely. The team needed to measure program impact for... young disabled musicians. BlockSurvey's secure, easy-to-use survey tool made data collection simple and safe. The solution improved data security and increased user participation. Open Up Music now gathers vital feedback and makes better decisions for its programs.
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Snap Surveys helped the Youth Sport Trust survey over 21,000 UK pupils about school sport. The Snap research team used... Smart Report features to create 1,933 personalized reports for schools in under two hours. Each report included benchmarks, charts, and tailored feedback for primary and secondary schools. The Youth Sport Trust praised Snap for flexibility, communication, and high-quality reporting. The project supported schools in assessing and improving PE and sport provision.
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SurveySparrow helped METAdrasi boost employee survey participation and improve program effectiveness. METAdrasi used SurveySparrow’s 360-degree assessments and multilingual surveys to... collect feedback from staff and refugees. The platform’s pre-made templates and easy interface saved time and made reporting simple. METAdrasi also used quizzes for education and tailored services based on real feedback. Managers gained insights to improve communication and team performance.
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SurveySparrow helped METAdrasi boost employee survey participation and improve program effectiveness. METAdrasi used SurveySparrow’s 360-degree assessments and multilingual surveys to... collect feedback from staff and refugees. The platform’s pre-made templates and easy interface saved time and made reporting simple. METAdrasi also used quizzes for education and tailored services based on real feedback. Managers gained insights to improve communication and team performance.
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SurveySparrow helped METAdrasi boost employee survey participation and improve program effectiveness. METAdrasi used SurveySparrow’s 360-degree assessments and multilingual surveys to... collect feedback from staff and refugees. The platform’s pre-made templates and easy interface saved time and made reporting simple. METAdrasi also used quizzes for education and tailored services based on real feedback. Managers gained insights to improve communication and team performance.
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QuestionPro Communities helped the American Cancer Society move its Cancer Prevention Study-3 surveys online. The new participant portal lets ACS... collect data more often and get feedback faster. Participants now complete shorter, more frequent surveys instead of long paper forms every three years. This change increases engagement and speeds up research decisions. ACS can now reach over 300,000 participants with timely, real-time data collection.
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Exclaimer helped UNICEF Nederland manage all Office 365 email signatures. The team struggled to keep branding consistent using only Office... 365 transport rules. With Exclaimer, they quickly set up new signature templates and deployed them in just half a day. The solution made it easy to maintain brand identity across all emails. UNICEF Nederland appreciated the charity discount and now plans to expand Exclaimer to other UNICEF committees.
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MessageGears helped Movember increase donations by 374% using a multichannel strategy. Movember wanted to boost fundraising by over 25% and... raise engagement by 1.5x. They used MessageGears to send targeted mobile and email messages, integrating with Oracle Eloqua. Push notification opt-in rates reached 67%. Engagement and donations rose sharply on both iOS and Android. Movember tracked user actions in real time to improve messaging and drive more donations.
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Feedotter helped the U. S. Green Building Council automate their research newsletters. USGBC used Feedotter with Pardot to send over...7 million emails a year. They saw a 99% reduction in time spent creating blog digests. Email open rates rose to 28%, 14% higher than the industry average. Blog subscribers increased by 11%. Deliverability improved from 88% to 99%.
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Email Hippo helped Greenpeace Austria fix nearly 10% of bad email addresses from online petition sign-ups. The team used the... Email Hippo API to clean and validate supporter emails, making their campaign data more credible. This improved the confidence in their data and saved time on manual cleaning. Greenpeace avoided double opt-ins, making sign-ups easier for supporters. The solution supports better communication and more influential campaigns.
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OpenMoves managed Google Ads for SCORE, the largest network of volunteer business mentors in the US. They restructured multiple Google... Ads accounts, optimized Google Grants usage, and tailored creative campaigns for small business owners and potential mentors. This approach led to a 64% increase in conversions, a 43% improvement in CPA, and a 42% drop in CPC. OpenMoves used data-driven creative testing and ongoing optimization to drive results. SCORE saw improved traffic and more effective ad spend.
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Ung Cancer uses Get a Newsletter to send targeted email campaigns to different groups. They segment their audience to deliver... relevant updates to members, supporters, and webshop customers. The platform helps them measure open rates and optimize send times. Staff collaborate on content ideas, making newsletters more engaging. This approach builds loyalty and keeps supporters informed about their impact.
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Inxmail helped Habitat et Humanisme manage complex email campaigns for 57 locations across France. The integration with Salesforce Sales Cloud... allowed the team to send personalized newsletters to each region. Volunteers could easily create and send mailings after a short training. Inxmail also enabled automated, personalized donation receipts using data from other systems. The solution improved productivity and made communication simple for the non-profit.
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GetResponse helped TechSoup Polska boost order value from newsletters by 1200% in one year. TechSoup Polska used email marketing to... inform and educate non-profit organizations about new technology tools. They segmented their audience to send targeted offers and updates. The team sent 11 emails in two months and recommended 20 remote work solutions. They also ran 3 training courses for their network. Segmenting and personalizing content improved engagement and results.
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Epsilon helped The Nature Conservancy shift from in-person to telemarketing fundraising during COVID-19. The team used affinity modeling and a... custom acquisition program to find high-value donor prospects. In a 5-week pilot, they acquired over 600 new sustainers. Month 1 retention was 96%, 14% higher than average. Month 2 retention reached 94%, 35% above average. Collaboration and data-driven targeting drove strong donor engagement.
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Mailchimp helped Oakville Hospital Foundation boost Giving Tuesday donations by 75%. NVISION, a Mailchimp partner, used segmentation and personalized donor... journeys to target different donor groups. The campaign exceeded its fundraising goal by 26%. Email marketing drove 69% of all donations, with email gifts averaging 35% higher value than other channels. Major donor segment click-through rates doubled the industry benchmark.
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Mailchimp helped Oakville Hospital Foundation boost Giving Tuesday donations by 75%. NVISION, a Mailchimp partner, used segmentation and personalized donor... journeys to target different donor groups. The campaign exceeded its fundraising goal by 26%. Email marketing drove 69% of all donations, with email gifts averaging 35% higher value than other channels. Major donor segment click-through rates doubled the industry benchmark.
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Magnews helped Fondazione Telethon improve donor engagement using WhatsApp as a CRM channel. The integration with Sinch Engage enabled automated... and personalized conversations for regular donors. Telethon achieved a 45% open rate on donor emails and 2,200 clicks to WhatsApp chat. 1,400 donors interacted directly via chat. The solution streamlined donor care and provided fast, tailored responses.
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Keap helped Wrap Ukraine with Quilts send over 20,000 quilts to refugees in under a year. The nonprofit used Keap’s... CRM and automation to track each quilt, automate donor updates, and connect refugees with donors. QR codes and live data made it easy to manage high volume with just two volunteers. Keap’s automation saved time and enabled personal connections between donors and recipients. The team tracked key milestones and impact statistics for donors and the public.
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Quickbase helped the American Transplant Foundation scale its operations and manage rapid growth. The foundation replaced spreadsheets with Quickbase apps... to track donors, board members, and programs. This change enabled a 10x increase in patient and donor services, driving $111 million in economic impact. Quickbase's ease of use and cost savings allowed more resources to go directly to patients and donors. Staff now access key information quickly and launch new programs faster.
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Helping Hand Rescue Mission used NewOrg to replace paper and spreadsheet systems. The nonprofit unified client data, event programs, and... case management in one platform. Staff now register families in real time and track food pantry visits with QR codes. NewOrg manages large events, waitlists, and confidential case notes. HHRM can now access accurate data from any device and report outcomes to funders.
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CliniClowns used Spotler Engage to improve their social media and webcare operations. They combined professional agents and volunteers to monitor... and respond to messages seven days a week. The platform helped them deliver positive engagement, manage live chat during campaigns, and quickly address requests from parents and care institutions. Spotler Engage enabled efficient teamwork, direct publishing, and real-time sentiment monitoring for better service and storytelling.
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Keela helped A Rocha Canada simplify donor management and tax receipting. The nonprofit replaced a complex legacy CRM with Keela’s... intuitive platform. Staff now track donations, grants, and campaigns in one place. Real-time receipting cut a 2–3 day process to just a few hours. Keela’s reporting tools give the team better fundraising insights. The platform supports Canadian compliance and makes data accessible to all staff.
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Salesmate helped Kickstart International cut CRM costs and boost team efficiency. The nonprofit switched from Salesforce to Salesmate for affordable,... easy-to-use CRM tools. Salesmate automated data consolidation, saving over 3 hours of manual work each week. Field teams now log client data in real time using the mobile app. Centralized data and custom reports improved collaboration and client engagement. Lower costs let Kickstart direct more resources to their mission.
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Second Harvest, Canada’s largest food charity, struggled to manage volunteer shifts and hours. CRMJetty built a custom portal using Salesforce... and WordPress. The portal gave volunteers more autonomy and flexibility. It improved scheduling and made volunteer management easier. Engagement and operational efficiency increased for the organization.
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karmaCRM helped PCDNetwork move from manual tracking to a streamlined CRM system. PCDNetwork, a hub for global changemakers, needed better... client engagement management as their network grew to 37,000 members. They tried four CRM systems before choosing karmaCRM for its affordability and features. With karmaCRM, they automated reminders, standardized outreach, and improved client tracking. The platform made sales and engagement management much easier for their small team.
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StratusLIVE 365 helped National FFA Foundation boost fundraising. The organization unified 14 separate systems into one platform. Staff used Microsoft... Dynamics 365 integration for donor management and reporting. In one year, total payment revenue rose by 18%. The average gift amount increased by 33%. The team improved donor engagement and pledge fulfillment rates.
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British Chambers of Commerce used Gold-Vision CRM to centralise contacts and manage stakeholder relationships. Before, their data was scattered and... often duplicated. Gold-Vision CRM let them customise account structures and automate workflows. They now track event attendance and pipeline activity in one place. The team values the software’s configurability and strong support from Gold-Vision.
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Click & Pledge helped Lowcountry Orphan Relief solve ticket sales and donation management issues. The nonprofit struggled with high fees,... manual data entry, and lost sales due to disconnected systems. Click & Pledge integrated with Salesforce, automating ticket sales and donation tracking. Staff saved hours by eliminating manual entry. Funds now deposit automatically, and reporting is easier. The solution improved event management and cash flow for the organization.
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Save the Children Spain needed a complex website to manage donations, memberships, press, and training. Metadrop used Drupal to build... a multisite platform with custom modules for donations, e-learning, and signature campaigns. The site handled high traffic and integrated with Salesforce for data management. Migration to Drupal 8 included advanced analytics and a new press release system. The project led to 36 custom modules and improved collaboration between Save the Children Spain and Metadrop.
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SP Marketplace’s SP CRM helped Global Impact cut costs and improve customer support. The old SaaS platform was expensive and... hard to customize. With SP CRM, Global Impact tailored the system to fit their needs. They added Power BI dashboards and a custom tool for inviting charities to events. The new CRM made campaign management and reporting easier. Global Impact praised the strong customer support and flexibility.
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Wyng helped the Paper and Packaging Board boost engagement with interactive campaigns. P+PB used quizzes, sweepstakes, and games to educate... both consumers and industry workers about paper’s benefits. The Papertarian campaign quiz saw over 400,000 sessions and higher engagement rates than other site content. A B2B sweepstakes tripled landing page visit goals and exceeded contest entry targets. P+PB values Wyng for its flexibility, collaboration, and ability to support creative outreach.
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Heifer International used digital experiences to boost supporter engagement. They launched trivia and personality quizzes to educate and engage their... audience. These interactive tools ran on their website, in emails, and on social media. The campaign achieved a 98% engagement rate, 85% completion rate, and 41% lead capture rate. This approach helped Heifer drive donations and increase awareness for their mission.
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Audiense Soprism helped CALM boost Meta ad conversions by 746%. CALM used Soprism to activate audience segments and target people... in crisis. The tool made it easy to upload segments to Meta ads manager. CALM saw a 203% increase in site users from Meta ads. Soprism is now used in all their Meta campaigns, helping CALM reach more people who need support.
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CliniClowns used Spotler Engage to improve their social media and webcare operations. They combined professional agents and volunteers to monitor... and respond to messages seven days a week. The platform helped them deliver positive engagement, manage live chat during campaigns, and quickly address requests from parents and care institutions. Spotler Engage enabled efficient teamwork, direct publishing, and real-time sentiment monitoring for better service and storytelling.
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CliniClowns used Spotler Engage to improve their social media and webcare operations. They combined professional agents and volunteers to monitor... and respond to messages seven days a week. The platform helped them deliver positive engagement, manage live chat during campaigns, and quickly address requests from parents and care institutions. Spotler Engage enabled efficient teamwork, direct publishing, and real-time sentiment monitoring for better service and storytelling.
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Data Axle helped Defenders of Wildlife use connected TV and display ads to boost fundraising. The campaign raised over $225,000... and brought in 57% new or reactivated donors. Direct mail response rates increased by 12%. Banner click-through rates jumped 300%. The campaign delivered 3X ROI and reached a younger audience. Defenders used Data Axle’s donor database and custom modeling to target the right prospects.
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Rokt Ads helped ASPCA increase donors by 89% year-over-year. ASPCA used value-based optimization and lookalike audiences to reach more high-value... donors outside the holiday season. Rokt placed ASPCA ads on e-commerce confirmation pages, targeting users at peak engagement. Conversion rates from lookalike audiences rose by 413%. The average monthly donation amount increased by 11%.
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Acoustic Campaign helped the USO boost online donations with targeted email campaigns. The USO worked with Message Digital to personalize... donor outreach and speed up campaign launches. The platform enabled flexible, data-driven marketing and seamless payment processing. USO gained deep insights into donor behavior and improved engagement. Millions in donations were driven through these digital efforts.
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Podio helped Microboards Australia eliminate 30-minute verbal shift handoff reports. Staff now track health, financial, and social goals for over... 100 families using custom Podio apps. The platform enables detailed monitoring, which has helped identify urgent medical needs and potentially save lives. Podio also streamlined onboarding and training for new families, reducing time and improving outcomes. Microboards Australia continues to expand Podio’s use for workflow automation and operational efficiency.
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Optimizely CMS 12 helped the Royal Agricultural Society of New South Wales cut website response times by four times and made key actions up to ten times faster. Content authoring and... editing became much quicker, freeing up staff for other work. Developers now deliver updates faster and with less effort. The new system improved user experience and navigation for millions of visitors. RAS can now update content in minutes and stay ahead in digital engagement.
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Acquia DAM helped Kent Scouts manage over 15,000 digital assets for a national rebranding. Before, photos and files were scattered... and hard to find. With Acquia DAM, the team organized and shared content easily using strong metadata and portals. Volunteers and staff could quickly access the right files. This improved brand consistency and made it easier to reuse content. The team tracked asset use and focused resources where needed.
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Scripted helped DonorWerx launch a new website and brand in a competitive niche. DonorWerx used Scripted's content strategy to publish... over 100 pieces in six months. In just 10 months, their organic traffic grew to over 900 monthly visitors. They ranked for more than 2,000 keywords by December. DonorWerx now has authority and steady traffic, freeing their team to focus on clients.
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Code. org used Localize to reach over 107 million students and 3 million teachers in 190+ countries. The nonprofit needed...more than simple translation. They wanted content that felt right for each culture and language. Localize helped them make learning materials accessible to non-English speakers. This let Code.org scale its global impact without hiring more staff.
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Kitaboo helped a U. S. literacy nonprofit reach more dyslexic readers. The nonprofit needed better online content for students with...reading disabilities. Their old platform lacked interactivity and text-to-speech. Kitaboo Reader delivered accessible content with read-aloud, bookmarking, and highlighting. Now, students with learning disabilities can access content globally.
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Marq helped MHA unify marketing across its many communities. Before Marq, each scheme used its own messaging and tactics. With... Marq’s template locking, all newsletters now look consistent and professional. Local teams can easily customize content without losing brand standards. This improved communication and gave seniors a stronger sense of community. Marketing tasks are now faster and easier for everyone involved.
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Assisting Families of Inmates (AFOI) used Storyline 360 to create a 20-week e-learning program for children with incarcerated loved ones. The program customizes... content for six grade levels using branching features. AFOI adapted in-person support to digital, reaching over 100 children weekly in Richmond public schools. Feedback from the beta program was positive, highlighting character development and interactive elements. The digital program helps reduce stigma and build coping skills for impacted children.
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BoatU. S. Foundation used dominKnow | ONE to expand its eLearning library and modernize its national safety course. The non-profit...needed to collaborate with partners across the country and required a tool that enabled easy content development and review. dominKnow | ONE allowed BoatU.S. to centralize content creation, streamline feedback, and support browser-based access for partners. As a result, BoatU.S. reduced support tickets by 90% and increased collaboration across its partner network.
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CenarioVR helped CISCRP move its AWARE for All health fair online during the COVID-19 pandemic. The virtual event let attendees... visit over 30 sponsor booths, watch videos, and ask questions in an immersive 360° environment. The solution was built and launched in just five weeks, using HTML5 for easy access on desktops, tablets, and VR headsets. Exhibitor participation matched in-person events, and feedback showed a 66% expected increase for the next fair. Visitors praised the virtual experience for its ease of use and engaging format.
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RELAYTO transformed the First Look Institute Annual Report from a static PDF into an interactive online experience. The new format... uses immersive videos, clear calls to action, and smooth transitions. This approach makes investor relations content more engaging and easier to understand. The interactive report highlights the institute's achievements in the public and non-profit sector. Users can explore activities and results in a dynamic way.
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HubSpot Data Hub helps organizations centralize customer data from many sources. Users report it makes reporting and dashboards easier and... more reliable. The platform automates data cleaning, duplicate removal, and improves data quality. Teams save time, reduce manual work, and gain better insights for decision-making. Some users note a learning curve and occasional slow performance, but overall, it streamlines CRM management and boosts productivity.
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HubSpot Data Hub helps organizations centralize customer data from many sources. Users report it makes reporting and dashboards easier and... more reliable. The platform automates data cleaning, duplicate removal, and improves data quality. Teams save time, reduce manual work, and gain better insights for decision-making. Some users note a learning curve and occasional slow performance, but overall, it streamlines CRM management and boosts productivity.
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Wirecast helped Polar Bears International stream live educational programs from the tundra. The team used multiple cameras and live switching... to show polar bears and panelists. They streamed from a remote location using a wireless network and Wirecast Pro. In 2017, their "Tundra Connections" program reached 7.5 million viewers. The broadcasts connect scientists with students worldwide to teach about polar bears and climate change.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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Aprimo Digital Asset Management helped the National Park Foundation centralize over 10,000 digital assets. Before Aprimo, teams struggled to find... files and manage licensing, slowing content creation. With Aprimo DAM, staff can now quickly search, access, and use compliant, on-brand content. Integration with their CMS lets users pull assets and metadata directly, saving time and reducing duplication. 45% of staff are now trained on the system, boosting productivity and storytelling impact.
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Aprimo Digital Asset Management helped the National Park Foundation centralize over 10,000 digital assets. Before Aprimo, teams struggled to find... files and manage licensing, slowing content creation. With Aprimo DAM, staff can now quickly search, access, and use compliant, on-brand content. Integration with their CMS lets users pull assets and metadata directly, saving time and reducing duplication. 45% of staff are now trained on the system, boosting productivity and storytelling impact.
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MessageGears helped Movember increase donations by 374% using a multichannel strategy. Movember wanted to boost fundraising by over 25% and... raise engagement by 1.5x. They used MessageGears to send targeted mobile and email messages, integrating with Oracle Eloqua. Push notification opt-in rates reached 67%. Engagement and donations rose sharply on both iOS and Android. Movember tracked user actions in real time to improve messaging and drive more donations.
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Acoustic Campaign helped the USO boost online donations with targeted email campaigns. The USO worked with Message Digital to personalize... donor outreach and speed up campaign launches. The platform enabled flexible, data-driven marketing and seamless payment processing. USO gained deep insights into donor behavior and improved engagement. Millions in donations were driven through these digital efforts.
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Lob Address Verification API helped Fundraise Up fix bad address data for nonprofits. Before Lob, Fundraise Up's users had issues... with incorrect and undeliverable addresses. This caused wasted money and time for nonprofit organizations. After integrating Lob, Fundraise Up improved address accuracy and made checkout easier. Nonprofits using Fundraise Up saw up to 200% more online donations. The API was easy to use and quick to set up.
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MOIRA Disability Youth Services worked with Swift Digital to update their email templates and newsletters. They wanted to match their... new brand and improve stakeholder communications. Swift Digital used their Email Composer module for this project. The result was refreshed, branded email communications for MOIRA. This helped them engage stakeholders more effectively.
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Optimizely CMS 12 helped the Royal Agricultural Society of New South Wales cut website response times by four times and made key actions up to ten times faster. Content authoring and... editing became much quicker, freeing up staff for other work. Developers now deliver updates faster and with less effort. The new system improved user experience and navigation for millions of visitors. RAS can now update content in minutes and stay ahead in digital engagement.
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Feathr helped USCAP drive 462 registrations and $385k in ticket sales for their annual meeting with just $17k in ad spend. USCAP used digital... retargeting ads to reach website visitors and segmented their audience by specialty for relevant messaging. They rotated ad creatives to keep engagement high and avoid ad fatigue. USCAP also sold sponsored ad packages to event partners, earning an extra $21,000. Their targeted approach boosted both attendance and revenue.
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GetResponse helped TechSoup Polska boost order value from newsletters by 1200% in one year. TechSoup Polska used email marketing to... inform and educate non-profit organizations about new technology tools. They segmented their audience to send targeted offers and updates. The team sent 11 emails in two months and recommended 20 remote work solutions. They also ran 3 training courses for their network. Segmenting and personalizing content improved engagement and results.
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HH Global helped Epilepsy Foundation improve direct response fundraising. The team analyzed campaigns and found targeting and messaging gaps. They... created a holistic strategy and aggressive testing plan. In the first year, direct mail revenue grew by 2.7%. Email response rates improved by 4.5%. Average direct mail gift size increased by 11.4%.
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RainFocus helped AnitaB. org scale their GHC event, supporting over 20,000 attendees and hundreds of employers. The platform enabled a...repeatable event template, allowing rapid expansion and consistent delivery. AnitaB.org launched a bi-annual virtual career fair, driving significant membership growth. RainFocus provided advanced registration controls and managed 3,000+ interviews with 198 sponsor companies. AnitaB.org is now migrating its full membership experience to RainFocus for a unified interface.
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Event Temple helped Taborspace manage a high number of recurring events. The previous system could not handle event scheduling or... financials well. With Event Temple, Taborspace generated 97% of digital proposals, contracts, and invoices. They responded to inquiries 50% faster than competitors. The team saved 5 hours per week on sales and operations admin tasks. Customer service exceeded expectations.
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Ex Ordo helped the Society of Nineteenth-Century Americanists (C19) move their biennial conference online during the pandemic. C19 used Ex... Ordo’s event platform to manage 600+ attendees, 800+ submissions, and 100+ on-demand presentations. The platform allowed flexible scheduling, easy program changes, and new ways for attendees to engage. C19 gained international exposure by opening registration to non-members. The team praised Ex Ordo’s support and adaptability throughout the process.
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Eventdex's Scan Attendee app helped Victor Newman Ministries (DTI) speed up food pantry check-ins. The nonprofit serves 300 to 350... households weekly. Check-in time dropped from one minute to just a few seconds per vehicle. Volunteers now save over four hours each week. The QR-based system improved data accuracy and reduced waiting lines. Eventdex plans to add a consolidated reporting database for better grant reporting.
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RingCentral helped Parkerville Children and Youth Care fix major communication issues across 20 locations. The nonprofit had problems with Microsoft... Teams voice calls, causing delays and frustration. After switching to RingCentral, call reliability improved and support headaches disappeared. Staff now use RingCentral with Microsoft Teams, making it easy for non-technical users. Parkerville gained more features at no extra cost and plans to use analytics and AI for better client service.
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Click & Pledge helped Lowcountry Orphan Relief solve ticket sales and donation management issues. The nonprofit struggled with high fees,... manual data entry, and lost sales due to disconnected systems. Click & Pledge integrated with Salesforce, automating ticket sales and donation tracking. Staff saved hours by eliminating manual entry. Funds now deposit automatically, and reporting is easier. The solution improved event management and cash flow for the organization.
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KEY4EVENTS built a multilingual registration system for the IUCN World Conservation Congress 2020 in Marseille. The system handled over 10,000... attendees, 21 registration categories, and 35,000 accommodation nights. It integrated with IUCN's CRM for automated attendee management and badge printing. High security was ensured for officials and VIPs. The event met its attendance goals and managed complex registration needs.
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Feathr helped USCAP drive 462 registrations and $385k in ticket sales for their annual meeting with just $17k in ad spend. USCAP used digital... retargeting ads to reach website visitors and segmented their audience by specialty for relevant messaging. They rotated ad creatives to keep engagement high and avoid ad fatigue. USCAP also sold sponsored ad packages to event partners, earning an extra $21,000. Their targeted approach boosted both attendance and revenue.
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Eventsforce helped Wellcome automate event registration and abstract management. The events team replaced manual spreadsheets with a web-based system. They... now launch custom event websites and manage registrations, sessions, and bookings online. All data is stored in Eventsforce for easy reporting. The team also uses the platform to collect and distribute abstracts for events. Wellcome plans to add mobile event apps for delegates in the future.
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BigMarker powered TED@PMI, a two-day virtual event for project managers. Over 35,000 professionals from 50 countries joined online. The event... featured 7 stages of TED talks, interactive lounges, and wellness activities. BigMarker enabled high-quality streaming and attendee engagement. The virtual format helped PMI inspire project managers to use their skills for community impact. Speakers shared stories on leadership, teamwork, and personal growth.
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Noloco helped Lisbon Project unify five core programs for migrants and refugees in Portugal. The nonprofit replaced fragmented tools and... manual processes with a custom platform, MyLP, built with Noloco experts. The new system centralizes member data, automates registration, and streamlines donor reporting. Staff now save up to two days per week and automate attendance tracking for 70 sessions weekly. Community members can update their own information, improving autonomy and engagement.
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introNetworks helped the Hutton Parker Foundation build NPRN, an online community for over 350 non-profits in Santa Barbara County. The platform connects... executive directors, board members, staff, and volunteers, making it easy to share resources and knowledge. Users can match on passions, interests, skills, and needs. The site includes a community calendar, news, and resource sharing. LOAcom supports community engagement and outreach. The platform's reporting tools help plan educational programs and workshops.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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AFS used Lokalise to manage translations for its global high school exchange programs. Before Lokalise, AFS relied on messy spreadsheets... to handle language files for 60 countries. Lokalise streamlined their workflow, letting 30 contributors translate into 42 languages from one platform. The team no longer updates 50 separate spreadsheets. Now, translations are faster, more accurate, and easier to manage. Integration with Salesforce was a key requirement for AFS.
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Fusion Connect Hosted Voice unified The Community YMCA's phone systems across 6 locations. Staff now use over 50 call management... features and can transfer calls easily between sites. The cloud-based solution cut monthly phone costs, letting the YMCA keep participant fees low. Mobility features help staff stay connected on the go. Savings from the new system fund expanded programs for children and families.
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TeamViewer Tensor helped The Salvation Army Australia process IT tickets 20% faster. The organization unified its IT systems for 10,000... staff across 200 branches. TeamViewer Tensor enabled secure, remote support with simple SSO integration and fast deployment. The solution required minimal business disruption and improved technology performance. The Salvation Army saved time and costs while supporting its employees.
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Podio helped Microboards Australia eliminate 30-minute verbal shift handoff reports. Staff now track health, financial, and social goals for over... 100 families using custom Podio apps. The platform enables detailed monitoring, which has helped identify urgent medical needs and potentially save lives. Podio also streamlined onboarding and training for new families, reducing time and improving outcomes. Microboards Australia continues to expand Podio’s use for workflow automation and operational efficiency.
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Save the Children Spain needed a complex website to manage donations, memberships, press, and training. Metadrop used Drupal to build... a multisite platform with custom modules for donations, e-learning, and signature campaigns. The site handled high traffic and integrated with Salesforce for data management. Migration to Drupal 8 included advanced analytics and a new press release system. The project led to 36 custom modules and improved collaboration between Save the Children Spain and Metadrop.
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LearnUpon helped Project Harmony reach 15,000 learners each year with online training. The non-profit replaced manual, paper-based records and in-person... sessions with a single, easy-to-use learning hub. Staff and community members now access training from anywhere, saving time and effort. The platform's self-serve features and strong support made adoption simple. Project Harmony can now track and engage a nationwide audience for child advocacy education.
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Officevibe and Workleap AI helped Sport Bay of Plenty boost employee engagement. They switched from yearly surveys to bi-weekly pulse... surveys, reaching 82% participation. This change led to a 35-point jump in eNPS, now at 38. Leaders used AI insights to act on feedback quickly. Recognition improved with a values-based Good Vibes program, sending 276 recognitions in the last year.
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Accord LMS helped Committee for Children improve training completion rates. The nonprofit needed a user-friendly LMS with single sign-on and... integration with their content management system. Accord LMS provided accurate reporting on course engagement and eliminated access issues for learners. Now, teachers and principals can access training and assessments anytime, anywhere, on any device. The training team can track learner activity with 100% accuracy.
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Path LMS Teams helped AIHA streamline eLearning delivery. 5,300 people gained access to AIHA’s content. AIHA saw a 35% year-over-year... increase in eLearning subscription revenue. The Teams feature enabled bulk purchases and created 55 active subscription groups. AIHA improved efficiency and expanded their reach to external organizations.
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BoatU. S. Foundation used dominKnow | ONE to expand its eLearning library and modernize its national safety course. The non-profit...needed to collaborate with partners across the country and required a tool that enabled easy content development and review. dominKnow | ONE allowed BoatU.S. to centralize content creation, streamline feedback, and support browser-based access for partners. As a result, BoatU.S. reduced support tickets by 90% and increased collaboration across its partner network.
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CenarioVR helped CISCRP move its AWARE for All health fair online during the COVID-19 pandemic. The virtual event let attendees... visit over 30 sponsor booths, watch videos, and ask questions in an immersive 360° environment. The solution was built and launched in just five weeks, using HTML5 for easy access on desktops, tablets, and VR headsets. Exhibitor participation matched in-person events, and feedback showed a 66% expected increase for the next fair. Visitors praised the virtual experience for its ease of use and engaging format.
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MagicBox helped NSTA, a science publisher, secure interactive content with a multi-device platform. The solution included a robust DRM system... for safe content distribution and flexible licensing. MagicBox personalized its eReader for offline access. The platform worked across devices, making content easy to reach. Integration with NSTA’s internal systems was seamless.
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Kahoot! helped the World Health Organization engage over 150,000 participants in 120 countries in less than six months. WHO used... Kahoot! to turn complex health and science topics into fun, interactive learning for youth. They published nine kahoot learning experiences on topics like misinformation, climate change, and immunizations. Kahoot! enabled WHO to reach a global youth audience and direct them to more health resources. The platform became a key tool for communicating evidence-based health messages to young people worldwide.
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Scripted helped DonorWerx launch a new website and brand in a competitive niche. DonorWerx used Scripted's content strategy to publish... over 100 pieces in six months. In just 10 months, their organic traffic grew to over 900 monthly visitors. They ranked for more than 2,000 keywords by December. DonorWerx now has authority and steady traffic, freeing their team to focus on clients.
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Kitaboo helped a U. S. literacy nonprofit reach more dyslexic readers. The nonprofit needed better online content for students with...reading disabilities. Their old platform lacked interactivity and text-to-speech. Kitaboo Reader delivered accessible content with read-aloud, bookmarking, and highlighting. Now, students with learning disabilities can access content globally.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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Wyng helped the Paper and Packaging Board boost engagement with interactive campaigns. P+PB used quizzes, sweepstakes, and games to educate... both consumers and industry workers about paper’s benefits. The Papertarian campaign quiz saw over 400,000 sessions and higher engagement rates than other site content. A B2B sweepstakes tripled landing page visit goals and exceeded contest entry targets. P+PB values Wyng for its flexibility, collaboration, and ability to support creative outreach.
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WWF uses Shorthand to create immersive, media-rich stories for supporters. They transformed annual reports and research findings into engaging digital... experiences. The platform's simple editor lets more staff contribute to storytelling. WWF used Shorthand's developer tools to add interactive features. Their stories now include full-screen images, video, and interactive elements to boost engagement.
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Lytho helped Purdue for Life Foundation modernize their marketing and communications workflows. The team replaced manual, paper-based processes with Lytho’s... creative operations platform. They improved proofing, tracking, and project management using digital tools. The MarCom team now handles more work, delivers on time, and keeps communication clear. Lytho made it easy to manage webinars, emails, signage, and digital magazines.
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Foróige needed a way to manage content for many youth clubs across Ireland. They wanted each branch to create and... share its own news and events, but also needed central oversight. Their audience mainly used mobile devices, so app delivery was key. 3D Issue’s app platform let them build a single library app with multiple club apps inside. This made content personal for each user and reduced daily management for Foróige.
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RELAYTO transformed the First Look Institute Annual Report from a static PDF into an interactive online experience. The new format... uses immersive videos, clear calls to action, and smooth transitions. This approach makes investor relations content more engaging and easier to understand. The interactive report highlights the institute's achievements in the public and non-profit sector. Users can explore activities and results in a dynamic way.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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Talkdesk CXA helped World Vision Canada boost NPS by 11%. The organization used AI-powered tools to automate quality management and... reduce outbound handling time by 30%. Spam in emails dropped by 99.9%. Agents now use real-time transcription and Voice IVR to better understand sponsor needs. Talkdesk Copilot and Navigator made service faster and more accurate for donors and sponsors.
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Ronald McDonald House New York replaced its old Avaya PBX with a Mitel on-site solution. The nonprofit needed a reliable,... cost-effective phone system for internal communication, fundraising, and event planning. Mitel's system lowered maintenance costs and total cost of ownership. Staff found the interface easy to use and did not need extra IT support. Productivity improved with hybrid features like Mitel Fax and Scribe.
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Ronald McDonald House New York replaced its old Avaya PBX with a Mitel on-site solution. The nonprofit needed a reliable,... cost-effective phone system for internal communication, fundraising, and event planning. Mitel's system lowered maintenance costs and total cost of ownership. Staff found the interface easy to use and did not need extra IT support. Productivity improved with hybrid features like Mitel Fax and Scribe.
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Genesys Engage helped NSPCC ensure maximum uptime for its helpline services. The charity improved access to counselors and supervisors by... adding digital and social channels. Genesys Workforce Engagement Management made resource planning and scheduling easier. NSPCC agents now spend less time on admin and more time helping children. Chat interactions now account for 50% of all contacts, lasting seven times longer than calls. The platform supports cost-effective adoption of new technologies and better control over service delivery.
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Dialpad helped Tennessee Community Services Agency cut agent training from 3 weeks to 4 days. The agency now handles 2,000... calls daily with faster, more reliable call routing. Cloud-based tools let staff work remotely and provide 24/7 support. AI transcriptions and scorecards save 1.5 hours per day on call reviews. TNCSA delivers better service and responds faster to urgent community needs.
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Heap helped DonorsChoose track donor conversion and user retention without extra coding. The team moved from Google Analytics and SQL,... which limited access and missed key user actions. With Heap, they measured every step of the donation funnel and quickly saw where users dropped off. Customer support improved by using Heap to see user actions and troubleshoot issues fast. Data became accessible to more staff, leading to better decisions and unexpected wins.
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Instapage helped Generation, a global nonprofit, boost landing page engagement. After switching to Instapage, Generation redesigned all landing pages to... be mobile-first. This led to a 13x increase in results and a 2.3x rise in visitor stickiness. Engagement on their site grew by 90%. Instapage’s easy-to-use platform and strong customer support made a big difference for their small team.
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Acoustic Campaign helped the USO boost online donations with targeted email campaigns. The USO worked with Message Digital to personalize... donor outreach and speed up campaign launches. The platform enabled flexible, data-driven marketing and seamless payment processing. USO gained deep insights into donor behavior and improved engagement. Millions in donations were driven through these digital efforts.
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Acoustic Campaign helped the USO boost online donations with targeted email campaigns. The USO worked with Message Digital to personalize... donor outreach and speed up campaign launches. The platform enabled flexible, data-driven marketing and seamless payment processing. USO gained deep insights into donor behavior and improved engagement. Millions in donations were driven through these digital efforts.
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Epsilon helped The Nature Conservancy shift from in-person to telemarketing fundraising during COVID-19. The team used affinity modeling and a... custom acquisition program to find high-value donor prospects. In a 5-week pilot, they acquired over 600 new sustainers. Month 1 retention was 96%, 14% higher than average. Month 2 retention reached 94%, 35% above average. Collaboration and data-driven targeting drove strong donor engagement.
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Mouseflow helped Breast Cancer Network Australia improve website accessibility and user experience. The team used session recordings and heatmaps to... identify friction points and optimize layouts. After the website relaunch, BCNA saw a 91% increase in visitors and a 25% rise in engagement. Abandonment during sign-ups dropped by 18%. Mouseflow made analytics easy for non-technical staff and turned data into actionable empathy.
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Fundacja Pro NGO uses ClickMeeting to run webinars, online trainings, and workshops for NGOs across Poland. The foundation moved its... events online during the pandemic, reaching more participants regardless of location. ClickMeeting helps them deliver educational content, support collaboration, and organize large events like the Pro NGO Congress. Staff highlight the platform's ease of use, interactive features, and ability to share diverse materials. Participants value the knowledge and community built through these online sessions.
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RingCentral helped Parkerville Children and Youth Care fix major communication issues across 20 locations. The nonprofit had problems with Microsoft... Teams voice calls, causing delays and frustration. After switching to RingCentral, call reliability improved and support headaches disappeared. Staff now use RingCentral with Microsoft Teams, making it easy for non-technical users. Parkerville gained more features at no extra cost and plans to use analytics and AI for better client service.
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RingCentral helped Parkerville Children and Youth Care fix major communication issues across 20 locations. The nonprofit had problems with Microsoft... Teams voice calls, causing delays and frustration. After switching to RingCentral, call reliability improved and support headaches disappeared. Staff now use RingCentral with Microsoft Teams, making it easy for non-technical users. Parkerville gained more features at no extra cost and plans to use analytics and AI for better client service.
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TeamViewer Tensor helped The Salvation Army Australia process IT tickets 20% faster. The organization unified its IT systems for 10,000... staff across 200 branches. TeamViewer Tensor enabled secure, remote support with simple SSO integration and fast deployment. The solution required minimal business disruption and improved technology performance. The Salvation Army saved time and costs while supporting its employees.
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Dialpad helped Tennessee Community Services Agency cut agent training from 3 weeks to 4 days. The agency now handles 2,000... calls daily with faster, more reliable call routing. Cloud-based tools let staff work remotely and provide 24/7 support. AI transcriptions and scorecards save 1.5 hours per day on call reviews. TNCSA delivers better service and responds faster to urgent community needs.
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BigMarker powered TED@PMI, a two-day virtual event for project managers. Over 35,000 professionals from 50 countries joined online. The event... featured 7 stages of TED talks, interactive lounges, and wellness activities. BigMarker enabled high-quality streaming and attendee engagement. The virtual format helped PMI inspire project managers to use their skills for community impact. Speakers shared stories on leadership, teamwork, and personal growth.
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Vena helped Young Life improve budgeting and forecasting across 35 camps. Before Vena, camp managers worked in silos and budgets... were hard to consolidate. With Vena, over 200 users now collaborate using familiar Excel templates linked to a central database. Automated data integration and real-time reporting let teams make informed decisions. During COVID-19, agile planning with Vena helped Young Life reduce losses and adapt quickly.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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Avalara AvaTax and CertCapture helped Boy Scouts of America solve tax compliance risks and process inefficiencies. The organization integrated Avalara... with Mi9 Retail, Magento 2, PeopleSoft, and BigCommerce. Reports that once took four days now take less than a day, saving at least three days each month. Audits became easier, and exemption management improved. BSA achieved increased compliance, managed exemptions, and reduced costs.
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BlueSnap AR Automation helped Gamma Phi Beta's Facilities Management Company fill housing faster and automate billing. Contracts for the University... of Michigan chapter were signed and the house filled within 24 hours. The solution automated invoicing, payment collection, and late fee management. Members can set up payment plans and pay online. The FMC now collects more late fees and improved communication with members. The program pays for itself through increased late fee collection.
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Quickbase helped the American Transplant Foundation scale its operations and manage rapid growth. The foundation replaced spreadsheets with Quickbase apps... to track donors, board members, and programs. This change enabled a 10x increase in patient and donor services, driving $111 million in economic impact. Quickbase's ease of use and cost savings allowed more resources to go directly to patients and donors. Staff now access key information quickly and launch new programs faster.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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FileBound helped Yonkers Community Action Program automate accounts payable processes. Staff no longer deliver paper packets for board review. Auditors... now access documents directly in the cloud. This saves staff time during grantor and compliance audits. The nonprofit plans to expand automation to HR processes. Document retention is now easier and more secure.
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Asana helped San Francisco AIDS Foundation launch marketing campaigns and events faster. The marketing team streamlined creative requests and centralized... feedback using Asana. This reduced production time and shortened review cycles. The team now has better visibility and can prioritize impactful work. Asana's features improved collaboration and made project management easier for the nonprofit.
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Finnish Red Cross used Jama Connect for a complex blood information project. They needed end-to-end traceability for their processes. Jama... Connect helped them manage requirements and track information. This improved project visibility and control. The solution supported their work in a critical healthcare environment.
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Podio helped Microboards Australia eliminate 30-minute verbal shift handoff reports. Staff now track health, financial, and social goals for over... 100 families using custom Podio apps. The platform enables detailed monitoring, which has helped identify urgent medical needs and potentially save lives. Podio also streamlined onboarding and training for new families, reducing time and improving outcomes. Microboards Australia continues to expand Podio’s use for workflow automation and operational efficiency.
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Heifer International used digital experiences to boost supporter engagement. They launched trivia and personality quizzes to educate and engage their... audience. These interactive tools ran on their website, in emails, and on social media. The campaign achieved a 98% engagement rate, 85% completion rate, and 41% lead capture rate. This approach helped Heifer drive donations and increase awareness for their mission.
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CliniClowns used Spotler Engage to improve their social media and webcare operations. They combined professional agents and volunteers to monitor... and respond to messages seven days a week. The platform helped them deliver positive engagement, manage live chat during campaigns, and quickly address requests from parents and care institutions. Spotler Engage enabled efficient teamwork, direct publishing, and real-time sentiment monitoring for better service and storytelling.
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Claspo helped DeepStateMap increase their conversion rate by 3. 9 times. DeepStateMap used Claspo widgets to support their single-page application...and add multilingual and geotargeting features. The news widget led to a conversion jump from 0.37% to 1.44%. A content-blocking widget for Russian military users boosted conversion from 1.44% to 46.9%. Claspo also built custom geotargeting for DeepStateMap in under a month.
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FormAssembly helped Big Brothers Big Sisters of Metro Atlanta save $65,000 per year and cut paper use by 15,000 sheets. The nonprofit reduced... application processing time by 50%. TechBridge and FormAssembly replaced paper forms with online forms integrated with Salesforce and Calendly. Staff now track applications and analytics more easily. The new process supports growth and better service for Atlanta's youth.
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ZoomInfo Sales helped the Plunk Foundation double their donation contributions. The foundation used ZoomInfo to identify and reach C-suite decision... makers at organizations that matched their ideal donor profile. Accurate contact data enabled them to build a strong donor network and secure new board advisors. They also received support letters from recognized organizations. ZoomInfo’s data was key to their growth and outreach success.
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Vena helped Young Life improve budgeting and forecasting across 35 camps. Before Vena, camp managers worked in silos and budgets... were hard to consolidate. With Vena, over 200 users now collaborate using familiar Excel templates linked to a central database. Automated data integration and real-time reporting let teams make informed decisions. During COVID-19, agile planning with Vena helped Young Life reduce losses and adapt quickly.
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Solver helped The Associated Jewish Federation of Baltimore automate and optimize their reporting and budgeting. Before Solver, their processes were... manual and piecemeal. Solver was the only software that met their needs for modern budgeting. The organization now saves time and uses up-to-date budgeting methods. Solver improved their financial management.
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Cube Cloud helped the Linux Foundation improve embedded analytics for their Insights tool. Before Cube, their data stack was slow,... costly, and hard to manage. With Cube Cloud’s semantic layer, they unified data from many sources and enabled real-time dashboards. Developers now get fast, accurate data and spend less time on manual optimization. Financial predictability and strong support from Cube made the transition smooth. The Linux Foundation now plans to expand Cube’s use and explore AI integration for deeper insights.
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Podio helped Microboards Australia eliminate 30-minute verbal shift handoff reports. Staff now track health, financial, and social goals for over... 100 families using custom Podio apps. The platform enables detailed monitoring, which has helped identify urgent medical needs and potentially save lives. Podio also streamlined onboarding and training for new families, reducing time and improving outcomes. Microboards Australia continues to expand Podio’s use for workflow automation and operational efficiency.
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Epicor ECM helped Employ Prince George's, Inc. move from paper-based to digital workflows. The non-profit needed faster processing and better... document security during the pandemic. Epicor ECM cut training and tuition request processing from one week to two days. Staff now find documents quickly and keep personal data safe. Automated contract renewals and improved privacy protect sensitive information. The system also helps prevent staff burnout and supports future growth.
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Canto DAM helped The Foster Art & Wilderness Foundation manage a growing collection of digital assets. The foundation needed a... system to archive Tony Foster’s artwork and store brand and marketing materials. Canto enabled the team to track metadata, organize files, and build a central archive. The solution supports both educational and marketing needs. The foundation now uses Canto as the base for creating teaching and promotional materials.
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Canto DAM helped The Foster Art & Wilderness Foundation manage a growing collection of digital assets. The foundation needed a... system to archive Tony Foster’s artwork and store brand and marketing materials. Canto enabled the team to track metadata, organize files, and build a central archive. The solution supports both educational and marketing needs. The foundation now uses Canto as the base for creating teaching and promotional materials.
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CliniClowns used Spotler Engage to improve their social media and webcare operations. They combined professional agents and volunteers to monitor... and respond to messages seven days a week. The platform helped them deliver positive engagement, manage live chat during campaigns, and quickly address requests from parents and care institutions. Spotler Engage enabled efficient teamwork, direct publishing, and real-time sentiment monitoring for better service and storytelling.
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Lytho helped Purdue for Life Foundation modernize their marketing and communications workflows. The team replaced manual, paper-based processes with Lytho’s... creative operations platform. They improved proofing, tracking, and project management using digital tools. The MarCom team now handles more work, delivers on time, and keeps communication clear. Lytho made it easy to manage webinars, emails, signage, and digital magazines.
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Acquia DAM helped Kent Scouts manage over 15,000 digital assets for a national rebranding. Before, photos and files were scattered... and hard to find. With Acquia DAM, the team organized and shared content easily using strong metadata and portals. Volunteers and staff could quickly access the right files. This improved brand consistency and made it easier to reuse content. The team tracked asset use and focused resources where needed.
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introNetworks helped the Hutton Parker Foundation build NPRN, an online community for over 350 non-profits in Santa Barbara County. The platform connects... executive directors, board members, staff, and volunteers, making it easy to share resources and knowledge. Users can match on passions, interests, skills, and needs. The site includes a community calendar, news, and resource sharing. LOAcom supports community engagement and outreach. The platform's reporting tools help plan educational programs and workshops.
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UICC needed a way for members to connect and share knowledge all year. They wanted a space that worked across... time zones. UICC used Zapnito to build an online hub. This hub helped members work together and learn from each other. Smaller organizations got more support. The new platform made collaboration easier for everyone.
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Team4Tech used Mighty Networks to connect educators in under-resourced areas worldwide. They built a global community with over 980 organizations... in just two and a half years. The platform enabled sharing of resources, courses, and events, driving high engagement with 22,000 log-ins and 3,500 contributions monthly. Their digital toolkit improved member knowledge from 43% to 98%. Most members join through word-of-mouth, showing strong community trust.
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QuestionPro Communities helped the American Cancer Society move its Cancer Prevention Study-3 surveys online. The new participant portal lets ACS... collect data more often and get feedback faster. Participants now complete shorter, more frequent surveys instead of long paper forms every three years. This change increases engagement and speeds up research decisions. ACS can now reach over 300,000 participants with timely, real-time data collection.
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