Case Studies for Non-Profit Organization Management | Real Results & ROI 2026

Click & Pledge helped Lowcountry Orphan Relief solve ticket sales and donation management issues. The nonprofit struggled with high fees,... manual data entry, and lost sales due to disconnected systems. Click & Pledge integrated with Salesforce, automating ticket sales and donation tracking. Staff saved hours by eliminating manual entry. Funds now deposit automatically, and reporting is easier. The solution improved event management and cash flow for the organization.
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KEY4EVENTS built a multilingual registration system for the IUCN World Conservation Congress 2020 in Marseille. The system handled over 10,000... attendees, 21 registration categories, and 35,000 accommodation nights. It integrated with IUCN's CRM for automated attendee management and badge printing. High security was ensured for officials and VIPs. The event met its attendance goals and managed complex registration needs.
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Greenheart International used vFairs to manage a high volume of interviews for its BridgeUSA Exchange Visitor Programs. The platform helped... Greenheart increase interview capacity by 250%. vFairs offered a scalable and user-friendly solution. This allowed Greenheart to connect more international candidates with U.S. employers. The process became smoother for both students and employers.
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Eventsforce helped Wellcome automate event registration and abstract management. The events team replaced manual spreadsheets with a web-based system. They... now launch custom event websites and manage registrations, sessions, and bookings online. All data is stored in Eventsforce for easy reporting. The team also uses the platform to collect and distribute abstracts for events. Wellcome plans to add mobile event apps for delegates in the future.
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Accelevents helped Medical Student Pride Alliance (MSPA) host its first virtual conference. The event featured over 40 speakers and 26... sessions, with more than 250 LGBTQ+ medical students and faculty attending. MSPA used Accelevents for ticketing, donations, networking, and a virtual expo. The platform enabled easy registration, live chat, and post-event access to content. Organizers praised Accelevents’ 24/7 support and customizable features.
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Accelevents helped Medical Student Pride Alliance (MSPA) host its first virtual conference. The event featured over 40 speakers and 26... sessions, with more than 250 LGBTQ+ medical students and faculty attending. MSPA used Accelevents for ticketing, donations, networking, and a virtual expo. The platform enabled easy registration, live chat, and post-event access to content. Organizers praised Accelevents’ 24/7 support and customizable features.
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Fonteva helped AGC improve association management. AGC leaders chose Fonteva after poor experiences with another Salesforce AMS. They liked Fonteva's... customer service, flexibility, and strong integration support. Fonteva made it easier for AGC to customize screens and manage data. AGC staff found Fonteva more responsive and community-focused than competitors.
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Fonteva helped AGC improve association management. AGC leaders chose Fonteva after poor experiences with another Salesforce AMS. They liked Fonteva's... customer service, flexibility, and strong integration support. Fonteva made it easier for AGC to customize screens and manage data. AGC staff found Fonteva more responsive and community-focused than competitors.
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The Education Trust used Cvent Vendor Marketplace, powered by Reposite, to streamline restaurant and private dining sourcing for events. Manual research and... fragmented workflows were replaced by a centralized RFP process, saving 2–3 hours per sourcing request. The team managed 25 events and 23 webinars annually, handling last-minute VIP dinners with ease. Executive satisfaction increased, and the organization expanded small-format, relationship-driven events without adding staff. Cvent’s solution enabled more efficient event planning and improved stakeholder experiences.
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The Education Trust used Cvent Vendor Marketplace, powered by Reposite, to streamline restaurant and private dining sourcing for events. Manual research and... fragmented workflows were replaced by a centralized RFP process, saving 2–3 hours per sourcing request. The team managed 25 events and 23 webinars annually, handling last-minute VIP dinners with ease. Executive satisfaction increased, and the organization expanded small-format, relationship-driven events without adding staff. Cvent’s solution enabled more efficient event planning and improved stakeholder experiences.
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The Education Trust used Cvent Vendor Marketplace, powered by Reposite, to streamline restaurant and private dining sourcing for events. Manual research and... fragmented workflows were replaced by a centralized RFP process, saving 2–3 hours per sourcing request. The team managed 25 events and 23 webinars annually, handling last-minute VIP dinners with ease. Executive satisfaction increased, and the organization expanded small-format, relationship-driven events without adding staff. Cvent’s solution enabled more efficient event planning and improved stakeholder experiences.
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The Education Trust used Cvent Vendor Marketplace, powered by Reposite, to streamline restaurant and private dining sourcing for events. Manual research and... fragmented workflows were replaced by a centralized RFP process, saving 2–3 hours per sourcing request. The team managed 25 events and 23 webinars annually, handling last-minute VIP dinners with ease. Executive satisfaction increased, and the organization expanded small-format, relationship-driven events without adding staff. Cvent’s solution enabled more efficient event planning and improved stakeholder experiences.
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The Education Trust used Cvent Vendor Marketplace, powered by Reposite, to streamline restaurant and private dining sourcing for events. Manual research and... fragmented workflows were replaced by a centralized RFP process, saving 2–3 hours per sourcing request. The team managed 25 events and 23 webinars annually, handling last-minute VIP dinners with ease. Executive satisfaction increased, and the organization expanded small-format, relationship-driven events without adding staff. Cvent’s solution enabled more efficient event planning and improved stakeholder experiences.
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WeTrack helped the 26th World Scout Jamboree planning team manage a global event for 40,000 participants. The platform centralized project... management, risk tracking, and sustainability efforts across 22 departments. Volunteers from 45 countries used WeTrack to improve communication and streamline planning. Automated reporting saved time and gave real-time updates to stakeholders. The team saw better risk management, faster collaboration, and more efficient event operations.
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GiveSmart helped Cancer Kiss My Cooley fix long check-in and checkout lines at events. The platform made it easier to... manage event flow and guest lists. CKMC used GiveSmart to collect more donations. These changes led to higher event revenue. The case highlights how GiveSmart improved event management for a small nonprofit.
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Blackthorn Events helped PMD Alliance move quickly to virtual events during COVID-19. The nonprofit increased the number of donor events... and saw higher attendance. Blackthorn made it easy to manage event data in Salesforce. PMD Alliance stayed on track to reach its $50,000 October fundraising goal. The tool let them target event attendees who had not donated yet.
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SimGHOSTS, a non-profit in healthcare simulation, needed better tools for collecting abstracts and peer review for their events. Their previous vendor... could not export abstracts or support peer review, causing workflow issues. MeetingHand offered a flexible abstract module that let SimGHOSTS set submission topics, deadlines, and reviewer instructions. The solution met all their abstract collection needs. After a successful demo, SimGHOSTS plans to use MeetingHand for all future events.
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Dreamcast provided WRI India with a smart event registration and badge printing solution for their 'Connect Karo 2023' event. The system enabled... fast on-site registration, unique QR code badges, and real-time attendee tracking. Organizers used analytics to monitor daily footfalls and session attendance. The solution reduced manual work and improved data accuracy. WRI India achieved a smooth, efficient check-in process and better event management.
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Dreamcast provided WRI India with a smart event registration and badge printing solution for their 'Connect Karo 2023' event. The system enabled... fast on-site registration, unique QR code badges, and real-time attendee tracking. Organizers used analytics to monitor daily footfalls and session attendance. The solution reduced manual work and improved data accuracy. WRI India achieved a smooth, efficient check-in process and better event management.
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Brushfire helps the New Tampa Women's Athletic Foundation streamline event registrations. The platform manages fundraising and expands scholarship opportunities. NTWAF... uses Brushfire to break down barriers in women’s sports. More young women now have access to competitive athletics. The solution supports growth and community impact.
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Eventbee helped DeMolay International manage registration for their annual convention. DeMolay needed a low-cost, customizable online registration form that worked... with their Authorize.net account. Eventbee provided custom event pages, flexible credit card processing, and ticket-level questions. DeMolay used Eventbee’s non-profit discount to save money. They praised Eventbee’s customer service for quick and helpful support.
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6Connex helped the National Environmental Health Association (NEHA) run multiple virtual conferences. NEHA needed a way to give members instant... access to important environmental and public health information. 6Connex provided a virtual event platform for these conferences. Members could explore topics in depth and get expert knowledge. The platform supported ongoing training and information sharing for NEHA's 6,000 members.
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Yapsody helped Noah Webster House, a non-profit museum, sell over 85,000 event tickets since 2016. The organization faced high ticketing... fees and lacked a unified platform for event management. Yapsody offered lower pricing, a 50% non-profit discount, and a customizable online ticket store. The museum benefited from a branded subdomain and 24/7 customer support. This made ticket sales easier and more affordable for their community events.
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Australian Disability Network used InEvent to run a hybrid event focused on accessibility. The event aimed to advance disability inclusion,... build confidence, and support employment. Attendees joined engaging sessions and networking activities. InEvent's platform helped prioritize accessible experiences for all participants. The event supported the organization's mission to drive positive change.
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Apostrophe helped ESOMAR cut content deployment time from weeks to hours. The new CMS lets more team members manage and... publish content, removing workflow barriers. ESOMAR no longer needs programmers for every update. The platform's WYSIWYG editor and modular design make it easy for non-technical staff to use. This shift supports ESOMAR’s goal to reach a global audience and boost member engagement.
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Pantheon helped the Wallace Foundation migrate its 20-year-old website from SharePoint to Drupal. The foundation's editorial team became self-sufficient, no... longer needing developer help for content updates. Page speed and uptime improved, supporting 50,000 monthly visitors and hundreds of downloadable reports. IntelligenceBank's DAM and Pantheon's CDN features streamlined asset management and image optimization. The new site supports the foundation's mission to share research and resources in arts and education.
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Laserfiche helped Enterprise & Training Company (ETC) automate customer onboarding. ETC managed a 100% increase in caseload without hiring more... staff. The team placed job seekers 50% faster than competitors. Automation saved 10-15 minutes per customer and $1.6 million in staffing costs. Staff now spend more time helping customers and less on paperwork. Compliance and audit processes are easier with digital workflows.
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Commercial Receivers Association used MemberSpace! to build a nationwide network for receivership professionals. They created a membership platform with a... member directory, content library, and events. The association helps attorneys, accountants, and bankers connect and access legal resources. Marketing relied on local events, social media, and word of mouth. The group expects to double in size within 12-18 months.
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Backdrop helped Food Co-Op Initiative move from Drupal 7 to a modern platform. FCI needed a cost-effective way to keep... using CiviCRM for donations, events, and mailings. A Drupal 10 rebuild was too expensive, and WordPress was not a fit. Backdrop let FCI keep their data and workflows without big changes. This upgrade supports FCI’s mission and daily operations.
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Agility CMS helped Partners for Planning fix their slow, hard-to-manage website. The old platform made it tough for editors to... update content. With Agility CMS, editors can now make real-time changes to webinars and events. The site saw a 25% increase in visitors and users. Content editors spend less time editing and more time helping families.
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Contentstack helped The Milligan Foundation increase web traffic by 400%. The foundation sped up content publishing by 50% after switching... from WordPress. Contentstack enabled a real-time, interactive global resource map for domestic violence victims. The new CMS made updates easy and secure, removing the risk of data loss. Victims can now find help and contact resources directly from the site. Twilio integration allows free calls to support numbers without leaving the page.
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Watch Duty used Fastly to manage up to 100,000 requests per second during the LA wildfires. The platform achieved an... 85% cache hit rate and kept downtime to just one hour, even as monthly users soared to 10 million. Fastly's CDN and Next-Gen WAF helped Watch Duty block malicious actors and reduce backend load. The solution enabled Watch Duty to deliver real-time disaster information reliably during critical emergencies.
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Watch Duty used Fastly to manage up to 100,000 requests per second during the LA wildfires. The platform achieved an... 85% cache hit rate and kept downtime to just one hour, even as monthly users soared to 10 million. Fastly's CDN and Next-Gen WAF helped Watch Duty block malicious actors and reduce backend load. The solution enabled Watch Duty to deliver real-time disaster information reliably during critical emergencies.
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Evoq by DNN helped Texas Hospital Association launch a modern, mobile-friendly website. The old site was hard to update and... not mobile-ready. With Evoq, non-technical staff can now manage content easily. The new site integrates with Personify AMS for single sign-on and e-commerce. DNN’s customer success team supported the integration and migration. THA now updates content often and plans to expand the site further.
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UNICEF Germany needed to modernize its digital channels to support its mission for children worldwide. The organization chose CoreMedia Experience... Platform to build a flexible, high-performance system. Editorial teams now create and manage content more easily, with improved speed and efficiency. A new API connection and advanced monitoring ensure platform stability, even during high traffic. Design tokens help keep branding consistent across all digital sites.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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Acora CMS powers secure online voting and member management for the Police Association of NSW. The platform supports 16,500 police... members with web and mobile apps. It enables real-time member services, e-communications, and online transactions. Key features include secure forms, a member portal, and compliance tools. The system handles high traffic during votes and ensures best practice security. PANSW benefits from integrated management and legal compliance.
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NAMI used Lilt’s AI-powered translation connectors to speed up and simplify their localization process. Before Lilt, NAMI and their agency... PINT struggled with slow, manual workflows for translating digital content. Lilt’s integration with WordPress let them import and export thousands of files quickly. This made it easier to serve multilingual mental health communities. NAMI now publishes translated resources faster and reaches more people online.
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United Way of Greater Knoxville used DocStar ECM to manage thousands of donor and campaign documents. Before DocStar, staff struggled... with lost files, slow access, and high storage costs. DocStar ECM let them scan, store, and retrieve documents quickly. Staff now access donor and payment records in seconds. Storage costs dropped, and audit processes became easier. The team handles more transactions without hiring more people.
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Document Locator helped WILS save 20 hours per week on payroll by digitizing time sheet processing. The team scanned and... indexed documents, reducing manual data entry and eliminating the need for costly filing cabinets. Auditing became faster, with prep time dropping to just a day or two and no errors found. WILS also improved quality control and data security, integrating DocuSign for digital signatures. The solution made records safer from disasters and easier to access for staff across multiple offices.
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Windward reporting tools helped International Building Code Association integrate CRM and ERP systems. Emtec implemented Microsoft Dynamics CRM and Windward... for seamless Word-based reporting. Staff can now generate and edit CRM reports and invoices directly in Word. This reduced errors and saved time. The organization improved efficiency and customer service with accurate, timely invoices.
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Docsvault helped Hospice & Community Care digitize and organize patient records. The non-profit replaced paper files with a centralized document... management system. Staff now collect digital signatures from anywhere in the country. Automated workflows and audit trails speed up reviews and approvals. Integration with third-party apps and custom reports improve daily operations. The solution saves time, reduces costs, and cuts paper use.
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Memberful helped the Jacques Pépin Foundation launch a membership site when in-person fundraising stopped. The foundation used cooking videos to... engage members and support its mission of culinary education. Membership now brings in about a third of their revenue. The program expanded their donor base and built a strong online community. Members get access to over 200 cooking videos and support local culinary training programs.
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PairSoft helped Regional Parks Foundation save thousands of dollars each year. The nonprofit used PairSoft with Blackbaud to manage memberships,... donations, and audits. Document retrieval now takes a minute instead of a day. Audit time dropped by 8-10 hours per year. The foundation no longer needs temps or physical storage. Staff can focus on their mission thanks to better workflows and support.
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Hygraph helped the German Chemical Society (GDCh) build an app for over 30,000 chemists. GDCh needed to unify content from... 8+ sources and reach a wide audience on any device. Hygraph's API-based platform enabled fast, flexible content delivery and easy integration with social features. The cloud-based setup reduced maintenance to zero planned hours per month. The app is now ready for future expansion and supports members across Germany and beyond.
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Accord LMS helped Committee for Children improve training completion rates. The nonprofit needed a user-friendly LMS with single sign-on and... integration with their content management system. Accord LMS provided accurate reporting and eliminated access issues for 20,000 learners. Teachers and principals now access training and assessments anytime, anywhere. The team tracks course engagement with 100% accuracy.
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Docebo helped the UN Global Compact Academy scale ESG training for over 17,000 companies. The Academy now reaches 35,000 users... in more than 180 countries. Docebo's platform centralizes learning, making content accessible and progress trackable. This shift supports company-wide change management and sustainable business practices. The Academy saw 130,000 course registrations and completions since 2018.
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MagicBox helped NSTA, a science publisher, secure interactive content with a multi-device platform. The solution included a robust DRM system... for safe content distribution and flexible licensing. MagicBox personalized its eReader for offline access. The platform worked across devices, making content easy to reach. Integration with NSTA’s internal systems was seamless.
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Totara LMS helped Stiftung Kinder forschen modernize its learning platform. The foundation migrated over 60,000 user profiles and now supports... nearly 20,000 learners. The new system makes it easy for educators to find, enroll in, and complete courses. Over 13,000 course completions were recorded in the first year. The platform's community features boost engagement and support ongoing professional development for teachers.
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Howspace helped Manitoba HIV-STBBI Collective Impact Network run a virtual event that energized and engaged participants. 85% of attendees made... new connections, and 75% spoke with potential collaborators. The platform enabled creative, theater-themed spaces and used AI to gather feedback and insights. Participants reported feeling inspired and satisfied, with an NPS of 60. Howspace made it easy to build community and tackle stigma around HIV and STBBIs online.
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Litmos LMS helped Girl Scouts San Diego double volunteer engagement in learning. The platform made training easy for 14,000 volunteers... with different backgrounds. 99% of volunteers felt confident after completing the new leader course. Staff also use Litmos for training and give positive feedback. Girl Scouts USA expanded the LMS to all US chapters after seeing these results.
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ELB Learning helped Spaulding for Children deliver online training for court professionals in child welfare. The nonprofit needed to reach... busy professionals across jurisdictions with consistent, accessible learning. ELB Learning created a five-module, self-paced course with interactive elements and accessibility features. The training was hosted on the Rockstar Learning Platform, enabling tracking and reporting. About 800 professionals registered, with 500 completing the course. Participants reported higher knowledge, confidence, and a 4.4 out of 5 satisfaction score.
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Medicines For Humanity (MFH) used Auzmor Learn to train over 3,000 medical professionals in developing countries. Before Auzmor, MFH relied... on a basic WordPress platform that lacked key features and was hard to use. Auzmor Learn provided an intuitive, customizable, and scalable LMS with interactive course authoring tools. MFH now delivers 85% of its training as self-paced courses and 15% as live sessions. The platform improved user experience, made training accessible, and enabled MFH to issue over 200 certificates to healthcare workers.
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Intuto helped the Franchise Association of New Zealand deliver online education to business owners. FANZ needed to reduce support calls,... improve reporting, and issue certificates for their franchisee pre-entry program. Intuto replaced Moodle, making it easier for users and staff. Support queries dropped and 14 new people start the program each week. FANZ staff now spend less time on support and more on other projects.
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Thought Industries helped The Linux Foundation grow certification revenue by 50%. The Linux Foundation moved from a homegrown system to... an integrated learning platform. They now deliver online and in-person training to over 300,000 professionals. The platform supports 200,000+ certification exams and enables custom content for partners. The Linux Foundation can now scale global training and manage high-volume sales events.
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SABIER used MoodleCloud to solve problems with their self-hosted LMS. They needed a stable, scalable platform to support teachers and... students in Ghana, South Africa, and Kenya. MoodleCloud provided automatic updates, security, and offline access. SABIER could focus on creating and translating open educational resources for local languages. The switch saved costs and let SABIER expand their programs and reach more learners. Teachers and students now access high-quality, inclusive education, even in remote areas.
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360Learning helped Combat Stress, a UK charity for veterans' mental health, transform its learning and development. The platform empowered over... 90 subject-matter experts to create courses, boosting engagement and collaboration. Onboarding time for new hires dropped by 40%, from 13 weeks to 8 weeks. Combat Stress built a collaborative learning community, reaching over 3,000 people. The charity achieved a 100% course relevance score and 97% completion rate.
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JoomLMS helps the Swiss Federation of Samaritans train 50,000 first aid participants each year. The platform supports three languages and... multiple online payment methods. Volunteers use JoomLMS for flexible, stable training delivery. The system is easy to manage and offers many features. The federation encourages health protection and first aid through its network of 30,000 volunteers.
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Learning Pool delivered a conflict resolution eLearning module to Tearfund. 91% of staff reported improved understanding of conflict resolution. The... training helped staff handle disagreements better and build stronger working relationships. Tearfund saw high satisfaction scores for content quality, navigation, and module length. 8 out of 10 participants felt the module met all their needs. The solution supported Tearfund’s mission by improving team harmony and operational efficiency.
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Learning Pool delivered a conflict resolution eLearning module to Tearfund. 91% of staff reported improved understanding of conflict resolution. The... training helped staff handle disagreements better and build stronger working relationships. Tearfund saw high satisfaction scores for content quality, navigation, and module length. 8 out of 10 participants felt the module met all their needs. The solution supported Tearfund’s mission by improving team harmony and operational efficiency.
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TOPYX LMS helped the National Cattlemen's Beef Association modernize its educational program. NCBA needed a more interactive and customizable training... format for its partners. The solution delivered tailored content to organizations nationwide. NCBA could track training success and stay within budget. The platform supported the "Beef. It’s What’s for Dinner." brand's learning needs.
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Goodwill of Colorado used BizLibrary and BizLMS to improve compliance and safety training. They faced slow adoption at first, but... leadership buy-in made a big difference. The organization saw more on-time compliance completions and longer employee tenure. They reduced accidents, saved costs, and stayed OSHA-compliant. Managers and employees now engage in blended learning and ongoing development.
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Rocketseed email branding helped the British Red Cross drive up to 5% of monthly website traffic from email. The solution was... easy to implement for 50 users and delivered fast results. Staff used Rocketseed to send hundreds of thousands of branded emails to donors, supporters, and partners. Internal communications with RocketMailer pushed an extra 5-10% of targeted visitors to their site. The British Red Cross now maintains a consistent brand image and sees an average 3% email click-through rate.
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Exclaimer helped Make-A-Wish UK keep all email signatures consistent. The IT team used Exclaimer to manage signatures for both staff... and volunteers. This made sure every email had the right brand and legal information. Marketing could update messages quickly and easily. The solution saved time for both IT and marketing teams. Make-A-Wish UK found setup simple and support strong from day one.
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Feedotter helped the U. S. Green Building Council automate their research newsletters. USGBC used Feedotter with Pardot to send over...7 million emails a year. They saw a 99% reduction in time spent creating blog digests. Email open rates rose to 28%, 14% higher than the industry average. Blog subscribers increased by 11%. Deliverability improved from 88% to 99%.
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Ung Cancer uses Get a Newsletter to send targeted email campaigns to different groups. They segment their audience to deliver... relevant updates to members, supporters, and webshop customers. The platform helps them measure open rates and optimize send times. Staff collaborate on content ideas, making newsletters more engaging. This approach builds loyalty and keeps supporters informed about their impact.
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Parkrun used Campaign Monitor to improve email marketing. They became 25% more efficient, spending less time building campaigns and sending... more emails. Parkrun expanded from 8 to 12 countries and doubled the languages in their emails. They now reach over 1.7 million subscribers with open rates between 40-60%. Campaign Monitor helped them segment audiences, promote partners, and launch a retail store.
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Elastic Email helps Čo dokáže mama reach 50,000 members with targeted marketing campaigns. The platform enables regular newsletters that boost... website traffic and sales for their online marketplace. Reporting features let them optimize content and improve their marketing strategy. High deliverability ensures emails land in Gmail’s Primary inbox, increasing open rates. Čo dokáže mama uses Elastic Email to support young mothers in entrepreneurship and help families in need.
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Mailchimp helped the National Democratic Training Committee clean their contact list by removing 75,000 inactive subscribers. NDTC used Mailchimp’s marketing... automation flows and segmentation to send targeted emails to candidates, staff, and volunteers. Integrations with Docebo and Google Analytics let them track engagement and course completions. NDTC achieved a 50.3% email open rate and a 16% increase in event attendance. Their efforts supported 1,400 candidates and led to 960 electoral victories.
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Mailchimp helped the National Democratic Training Committee clean their contact list by removing 75,000 inactive subscribers. NDTC used Mailchimp’s marketing... automation flows and segmentation to send targeted emails to candidates, staff, and volunteers. Integrations with Docebo and Google Analytics let them track engagement and course completions. NDTC achieved a 50.3% email open rate and a 16% increase in event attendance. Their efforts supported 1,400 candidates and led to 960 electoral victories.
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MailUp helped Médecins Sans Frontières Italy improve donor engagement with targeted email marketing. The organization used MailUp to segment donors,... personalize communications, and run A/B tests. This led to a 17% drop in regular donor attrition. Partners with increased donations rose by 18%. One-off donations grew by 14.2%. Email marketing is now key to their fundraising and communication strategy.
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Emma helped Car Talk boost their email engagement. Car Talk redesigned their Puzzler newsletter to be mobile-friendly and focused on... one call to action. This change increased click rates by nearly 20%. Their Puzzler email now averages 40% opens and up to 50% click rates. Their other weekly newsletter reaches 60,000 subscribers with strong engagement. Car Talk uses Emma to keep their community connected and growing.
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Project Rousseau uses Shift to organize their nonprofit work and support youth education. The team manages multiple email accounts and... apps in one place with Shift. They use Workspaces to keep materials and college success programs organized. Shift helps them stay connected with students and manage remote learning challenges. The solution supports their mission to help students in need pursue higher education.
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AWeber helped the Fisher Center for Alzheimer’s Research Foundation grow its email list by 500%. The foundation used tagging and... custom segmentation to send targeted messages to donors and subscribers. This allowed them to share relevant news and fundraising updates. The subscriber management features made it easy to tag donors by year. As a result, the foundation improved communication and increased engagement with its audience.
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Chamaileon helped charity: water improve their email design workflow. The team moved from hand-coding emails to using Chamaileon, cutting email... creation time from 4–6 hours to as little as 20 minutes. Designers can now build their own emails, enabling more A/B testing and faster campaign launches. Updating their flagship newsletter template with Chamaileon increased click-through rates by 48%. The tool also supports better brand consistency and collaboration across the team.
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Envoke helped Mohawk Students' Association take control of student communications. Before Envoke, MSA relied on the college's email system, causing... delays and confusion. With Envoke, MSA gained secure, compliant, and easy-to-use email tools. They now segment messages for different student groups and use reporting to improve engagement. MSA saw more students open and act on emails, with up to 60 event attendees from 100 clicks.
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Opensense helped American Cancer Society manage email signatures for over 3,000 employees. The team needed a solution with no plug-ins... and strong customer support. Opensense designed and launched new signatures, working closely with ACS. The transition was smooth, with minimal downtime and positive feedback from staff. Employees liked the new look and customization options for their signatures.
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Knak helped Bonterra align teams that lacked technical skills. The platform made it easier for teams to work together. Bonterra... used Knak to bridge skill gaps. This improved collaboration across departments. The testimonial highlights how Knak supports non-technical users. Bonterra saw better teamwork as a result.
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UNICEF France uses Facelift to manage its image on social media. The organization faces challenges like building brand awareness and... recruiting new volunteers. Facelift helps UNICEF France run awareness campaigns and manage crisis communication online. Social media is key for fundraising and informing the public about their work. The platform supports collaboration and analytics for their team.
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Lately helped a national non-profit website improve social media management. The marketing manager found their old tool clunky and outdated.... With Lately, they organized keywords, taglines, and content in one place. The platform made it easy to repurpose and schedule posts. The customer saved time and kept messaging consistent. Lately’s support team and features impressed the user.
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Iceland Music used Agorapulse to manage social media for Icelandic musicians. Before, they spent 3 hours a day finding and... scheduling content. With Agorapulse, they now schedule a week of posts in under an hour. This freed up time for more productive work and reduced overtime. They also track audience conversations and reactions more easily.
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Flashpoint’s OSINT and social media intelligence tools helped the Community Security Initiative (NY) identify a credible online threat targeting a New York synagogue. CSI used real-time... alerts and keyword monitoring to detect alarming posts. The team escalated the threat to law enforcement, leading to two arrests and the seizure of weapons. Flashpoint enabled CSI to act quickly and prevent a potential attack. The partnership improved threat detection and community safety.
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Kontentino helped Art Directors Club Czech Republic improve their social media management. Before, only one person managed all posts. Now,... 11 team members use Kontentino to plan, create, and approve content. The platform made teamwork easier and reduced the need for emails and spreadsheets. ADC Czech saves time and avoids communication mistakes with Kontentino.
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Plant With Purpose used Loomly to manage all their social media accounts in one place. Before Loomly, they relied on... manual processes and struggled with posting consistently. Loomly made it easy to schedule, customize, and track posts across platforms. Since adopting Loomly, Plant With Purpose doubled in size and saw a big increase in website traffic and supporters. The organization also gained more visibility and invitations to major events.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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Doctors of the World uses Mention to manage its online reputation and engage new donors. The NGO leverages social listening... to reach younger audiences and track influencer impact. Mention helps ensure equal media coverage for five key humanitarian causes. The platform also identifies threats and protects staff in unstable regions. Regular reports from Mention help the team measure campaign performance and adapt strategies to boost donations.
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Determ helps The Centre for Peace Studies track important topics in real time. Before Determ, they used manual tracking and... free tools, which were slow and incomplete. With Determ, they monitor online and social media, track campaign reach, and report on activities easily. The team values alerts, reports, and digests for faster reactions and better insights. Determ gives them greater visibility and supports their advocacy work.
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Unoentrecienmil used X Ads to drive support for childhood leukemia research. The campaign aimed for 250 leads at under €2... per lead. They targeted Spanish users with creative summer-themed ads. Real-time optimization and close collaboration with X helped boost results. The campaign delivered 559 qualified leads, 123% above target, at €1.76 per lead. Lead volume doubled expectations, showing strong digital fundraising impact.
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Brand24 helped Ultrakrew, a Polish charity, promote its annual blood donation run. The team used Brand24 to boost online visibility... with only organic social media and free news portal support. Their video campaign, made with InterRisk TU S.A., won second place at a responsible film festival. Ultrakrew and its partner also won a global competition for best CSR action. Brand24's tool supported their marketing and partner outreach efforts.
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KonnectMe used Elgg to build a secure, scalable social networking platform for non-profits. The site lets users find and donate... to NPOs, sell event tickets, and register for causes. Payments are handled through trusted services like PayPal. KonnectMe does not process donations directly. The platform was developed from scratch using Elgg, PHP, and MySQL.
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SOS Humanity uses Swat. io to manage social media comments and fight hate speech. The team processes tickets in a...clear inbox and removes offensive remarks right away. Sentiment analysis helps them spot and block repeat offenders. Swat.io's CRM and activity log features keep the team organized and transparent. The tool helps SOS Humanity respond quickly and maintain a positive online community.
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BFI used Automattic's Pressable hosting to relaunch its website in 2022. The new WordPress-based site matched BFI's rebranding and improved... its online presence. Jetpack CRM helped BFI manage members and partners for real-world projects. WooCommerce made it easier for supporters to donate and join as members. BFI saw more partnerships and collaborations thanks to a clearer, more effective website.
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ContentStudio helped UNIFY the World save over 15 hours per week on social media planning. The nonprofit automated scheduling and... unified its content calendar. This led to a 30-50% boost in team efficiency. Engagement rate and follower count grew by more than 50%. Consistent posting and multi-platform management improved brand awareness.
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UNICEF MENARO used conversational insights to fight COVID-19 misinformation in the MENA region. The team built a communication strategy to... address vaccine myths and conspiracy theories. They found that simple stories improved vaccine acceptance. Social proof, like leaders taking vaccines, shaped public sentiment. Accurate information alone was not enough to change minds.
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Click & Pledge helped Lowcountry Orphan Relief solve ticket sales and donation management issues. The nonprofit struggled with high fees,... manual data entry, and lost sales due to disconnected systems. Click & Pledge integrated with Salesforce, automating ticket sales and donation tracking. Staff saved hours by eliminating manual entry. Funds now deposit automatically, and reporting is easier. The solution improved event management and cash flow for the organization.
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LineLeader helped YMCA of Orange County automate sales and marketing for 63 locations. The platform replaced manual processes, saving dozens... of hours per month at each site. YMCA staff now respond to new inquiries faster and track leads more easily. Custom reporting lets them make data-driven decisions and improve enrollment. Standardized marketing and better communication with families led to increased registrations and reduced staff turnover.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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FranConnect’s World Manager platform helped YMCA Whittlesea improve process efficiency and control over team activities. The e-learning tool ensures every... new hire receives consistent, tailored training before their first shift. Managers now track onboarding and compliance with detailed reporting and online checklists. The platform reduced face-to-face induction time, freeing managers for other tasks. YMCA Whittlesea gained better visibility into workforce planning and employee progress.
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Funraise helped Dressember grow its nonprofit fundraising. Dressember used Funraise for peer-to-peer campaigns and donor management. They saw 42% more... donations and 39% more donation dollars year over year. Fundraisers increased by 34%. Funraise made it easy to track donor data and run campaigns online. Dressember could focus on their mission and reach more supporters.
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Act! helps Allegiant Giving manage a network of 4,300 prospects, partners, donors, and participants. The CRM system supports their fundraising... for veterans and student programs. Allegiant Giving uses Act! to track relationships, organize follow-ups, and ensure data accuracy. Email templates in Act! add professionalism to their outreach. The platform enables a small team to handle complex, delicate relationships efficiently.
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Glue Up helped ABQV improve member engagement and event management. ABQV used Glue Up to manage leads, members, and events... in one place. The My Glue app and thematic groups made it easy for members to connect and participate. The solution simplified event check-ins and digital communication. ABQV saw better productivity and smoother operations after using Glue Up.
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Castell Project used eWay-CRM to manage rapid growth in its leadership programs for women in hospitality. The team replaced Excel... with eWay-CRM to organize hundreds of contacts, panelists, and universities. eWay-CRM’s integration with Microsoft Outlook made it easy for staff to manage events, track communications, and send professional emails. Custom fields and categories helped Castell sort panelists by job function, alma mater, and ethnicity. The solution saved time and fit the non-profit’s budget, supporting seamless project and contact management.
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PAX used Salesforce Nonprofit Cloud and Findock to improve donor management and fundraising. Before, donor data was scattered across systems,... making it hard to track donations and communicate personally. With one CRM, PAX now manages all fundraising and payments in one place. The team can quickly match donations, identify failed payments, and send targeted messages. After launch, PAX collected 28,000 petition signatures in four days and can now engage supporters more easily.
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Cool Life's platform helped a nonprofit manage memberships, events, and communications in one place. The organization automated sign-ups, renewals, and... payments, reducing manual work. Event planning and payment processing became easier and more reliable. Automated messaging improved member engagement and retention. The nonprofit now tracks activity and revenue with real-time dashboards. This led to better efficiency and stronger relationships with members and donors.
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HIVO provided Pride WA with free licensing of its platform to support their marketing and sponsorship teams. Pride WA now... uses HIVO as a single source of truth for all marketing and brand assets. The platform enables collaboration with other businesses and streamlines asset management. HIVO helps Pride WA manage communications and develop events like PrideFEST. The partnership promotes inclusivity and supports the LGBTQI+ community in Western Australia.
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Cloudinary helped PetRescue manage a library of 25 million images and videos. Before Cloudinary, uploading and processing images was slow... and required manual coding. Cloudinary automated image resizing and eliminated delays, making it easy for users to upload and edit photos. The solution freed up web development resources so the team could focus on animal welfare. PetRescue now appeals to more adopters with rich media and saves money on technology costs.
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Cloudinary helped PetRescue manage a library of 25 million images and videos. Before Cloudinary, uploading and processing images was slow... and required manual coding. Cloudinary automated image resizing and eliminated delays, making it easy for users to upload and edit photos. The solution freed up web development resources so the team could focus on animal welfare. PetRescue now appeals to more adopters with rich media and saves money on technology costs.
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IntelligenceBank helped The Wallace Foundation create a single source of truth for all content. The foundation replaced SharePoint with a... new system that integrates IntelligenceBank with Drupal and Pantheon. This made storing, searching, and sharing assets much easier. Editorial teams became self-sufficient and could manage content without IT help. The new platform improved site speed, design, and asset management for videos, podcasts, and documents.
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Daminion helped Global Greengrants Fund organize its growing media archive. The team replaced disorganized server folders with a cloud-based image... library. Staff now quickly find and share visuals for campaigns and reports. Smart tagging and cloud access save time and reduce frustration. Collaboration with partners is easier. The communications team works more efficiently with Daminion.
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BrandStencil helped Home-Start UK launch a new brand across 200 local charities. The platform provided custom templates and a central... asset library. In three months, over 700 users created 400+ resources and downloaded 2,091 assets. Team-based approvals empowered local teams and reduced the load on communications. Home-Start UK is on track to save 8 working weeks per year with this solution.
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Goodwill of Middle Tennessee used MarcomCentral to manage marketing assets for 31 retail stores. The marketing team faced problems with... inconsistent branding and hard-to-track asset creation. MarcomCentral gave every store access to a central library of pre-approved materials. Stores can now download assets or order signage directly, saving time and reducing back-and-forth. The platform ensures all branding stays consistent across locations.
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MediaFiler helped Rode Kruis solve problems with lost images and missing rights. Before, staff stored photos on personal drives and... used images without proper permissions. MediaFiler's mediabank created a central place for all photos. Now, everyone can find, manage, and share images easily. The solution improved rights management and made sharing with colleagues and partners simple. Rode Kruis also uses the system to store its historical archive.
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DBGallery helped Network for Animals organize over 30,000 images across 260GB of storage. The non-profit struggled to find images for... campaigns before using DBGallery's cloud solution. Now, staff can easily tag, search, and access images from anywhere. The new system doubled their ability to find images. They expanded DBGallery to a sister company after seeing results.
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Kitaboo helped a U. S. literacy nonprofit reach more dyslexic readers. The nonprofit needed better online content for students with...reading disabilities. Their old platform lacked interactivity and text-to-speech. Kitaboo Reader delivered accessible content with read-aloud, bookmarking, and highlighting. Now, students with learning disabilities can access content globally.
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Movable Ink helped the Democratic National Committee boost fundraising for the 2018 midterm election. The DNC used personalized, data-driven campaigns... to engage millions of donors. Movable Ink-powered emails doubled average donation amounts. The campaigns also served custom polling place information nearly 2 million times. Mobilize America campaigns saw a 2x increase in RSVPs. The DNC shared local polling locations and volunteer opportunities nationwide.
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Foróige needed a way to manage content for many youth clubs across Ireland. They wanted each branch to create and... share its own news and events, but also needed central oversight. Their audience mainly used mobile devices, so app delivery was key. 3D Issue’s app platform let them build a single library app with multiple club apps inside. This made content personal for each user and reduced daily management for Foróige.
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Foleon helped the International Trade Center (ITC) move from print to digital content. ITC launched 39 live Foleon Docs, making... content creation faster and more efficient. The small team used Foleon and analytics tools to track engagement and reach more people. Outsourcing design to Foleon's experts improved quality and saved time. ITC now balances print and digital, meeting diverse stakeholder needs with fewer resources.
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CrowdRiff helps the Route 66 Association of Arizona share authentic traveler stories. Katie Barthlow uses CrowdRiff to manage user-generated content... and schedule social posts. The platform makes it easy to create galleries for their website. CrowdRiff saves time by collecting content from many locations. The team values CrowdRiff’s support and user-friendly tools for destination marketing.
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Content Science delivered custom web content training to the American Cancer Society. ACS needed to adapt from print to digital... as web and mobile trends changed. The training covered web content best practices, SEO, and mobile content. ACS teams learned new ways to reach their audiences and improve user experience. The session helped ACS shift priorities and fostered collaboration across teams.
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Imagen helped Yorkshire Film Archive speed up content delivery. Manual processes that took five hours now take five minutes. The... platform increased sales and let the team handle more requests. More people can now access the film collections. Community engagement grew as more filmmakers and artists used the archive. Imagen feels like an extra staff member for the charity.
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Contently helped American Kennel Club boost website traffic by 30% in one year. The small content team used Contently to... manage workflows and scale content production from a few to 10 articles per week. They built a network of 15 freelance contributors and improved review processes. AKC generated $26.6 million in search traffic value. The team became four times more productive using the platform.
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Curata helped the Economic Development Council of Western Massachusetts cut news curation time from 90 to 15 minutes per day. The EDC used... Curata to gather, curate, and publish business news for the region. This boosted blog exposure and reduced the need for in-house content creation. The EDC gained a new revenue stream and increased its influence with local businesses. Curata also enabled integrated email marketing and social media sharing.
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MessageGears helped Movember increase donations by 374% using a multichannel strategy. Movember wanted to boost fundraising by over 25% and... raise engagement by 1.5x. They used MessageGears to send targeted mobile and email messages, integrating with Oracle Eloqua. Push notification opt-in rates reached 67%. Engagement and donations rose sharply on both iOS and Android. Movember tracked user actions in real time to improve messaging and drive more donations.
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Acoustic Campaign helped the USO boost online donations with targeted email campaigns. The USO worked with Message Digital to personalize... donor outreach and speed up campaign launches. The platform enabled flexible, data-driven marketing and seamless payment processing. USO gained deep insights into donor behavior and improved engagement. Millions in donations were driven through these digital efforts.
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Apsis One helped Hundstallet automate donor and member communications. They replaced a basic email system with advanced automation. Hundstallet now... sends timely thank-you notes, birthday greetings, and event invites. The platform improved email deliverability and open rates, especially on mobile. Segmentation features made their messages more targeted and engaging. Hundstallet found campaign setup faster and easier with Apsis One.
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Agillic helped Dansk Røde Kors boost donations by sending personalised SMS at the best time. The Red Cross saw a... 120% increase in donations from email and a 60% increase from SMS. Email configuration time dropped from a day to just 45 minutes. Agillic’s platform made donor communication more personal and efficient. This improved loyalty and reduced donor churn.
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IntelligenceBank helped The Wallace Foundation create a single source of truth for all content. The foundation replaced SharePoint with a... new system that integrates IntelligenceBank with Drupal and Pantheon. This made storing, searching, and sharing assets much easier. Editorial teams became self-sufficient and could manage content without IT help. The new platform improved site speed, design, and asset management for videos, podcasts, and documents.
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Delivra helped AVMA boost email open rates by 20% through advanced personalization and segmentation. The platform enabled a 5x faster... email creation process, saving the marketing team significant time. AVMA also saw an 11% increase in member profile completion by using Delivra’s data collection and automation tools. Integration with Aptify allowed for targeted, relevant communications to over 100,000 members. AVMA now spends less time on manual tasks and more on strategy, improving overall member engagement.
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Flowlu helped The Kindness Institute, a New Zealand non-profit, organize funding and project management. Before Flowlu, they used scattered documents... and struggled with chaos. Flowlu’s CRM and task tracking tools gave them clear funding visibility and centralized contacts. The team now tracks grants, assigns tasks, and responds faster to opportunities. They spend less time on admin and more on their mission to help communities.
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Experiture helped a leading nonprofit increase donor contributions by 35%. The nonprofit used Experiture’s omnichannel marketing to send personalized messages... and automate donor and volunteer workflows. This approach led to a 20% rise in volunteer participation. Recurring donations grew by 25% through automated follow-ups. The nonprofit built stronger relationships and improved community engagement with Experiture’s platform.
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Families to Freedom switched from Mailchimp to MessageDesk to improve volunteer communication. Email engagement dropped and costs rose, making email... less effective. MessageDesk let them send direct, template-based SMS and mass texts. This made it easier to reach volunteers and manage inquiries. The team saw faster, more reliable responses and better engagement.
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UNICEF Aotearoa New Zealand used MessageMedia SMS to boost fundraising during COVID-19 lockdowns. With face-to-face events canceled, they turned to... SMS and email to reach donors. The Kickathon campaign let people donate $3 by texting a short code, raising $500,000 for safe water projects. SMS also helped quickly gather donations after the Afghanistan earthquake, with a 90% open rate in 90 seconds. Many donors gave more than once, averaging $11 per donation.
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UNICEF Aotearoa New Zealand used MessageMedia SMS to boost fundraising during COVID-19 lockdowns. With face-to-face events canceled, they turned to... SMS and email to reach donors. The Kickathon campaign let people donate $3 by texting a short code, raising $500,000 for safe water projects. SMS also helped quickly gather donations after the Afghanistan earthquake, with a 90% open rate in 90 seconds. Many donors gave more than once, averaging $11 per donation.
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EZ Texting helped Water is Basic connect with donors using SMS marketing. The nonprofit sent real-time updates about new wells... and achievements, reaching a 98% open rate. In four months, 25% of donors signed up for text alerts. This direct engagement led to more donations and increased donor involvement. The platform kept costs low, so more funds went to building wells and hiring local workers.
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Heymarket and HubSpot helped Trio New College Network boost student response rates to 60%. The nonprofit used texting to connect... with students quickly after they registered interest. This led to 65% of meetings being held, compared to a 50% churn rate at similar programs. The team responded to students within an hour using integrated SMS and CRM tools. Trio streamlined communications across multiple sites, saving time and improving engagement.
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OIC-SFL used SimpleTexting to reach more clients in South Florida. Before, many people missed emails due to limited technology at... home. After switching to SMS, program managers sent about 20 reminders each month. This led to higher event attendance and better program participation. Staff found the platform easy to use and liked the fast customer support. Now, OIC-SFL connects with more people and keeps them engaged in their programs.
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Trumpia helped YMCA of Greater Grand Rapids reach over 400 parents and participants. The YMCA used Trumpia's text messaging to... share healthy diet and exercise tips. They wanted to boost attendance at free exercise classes. Trumpia's support team gave helpful advice and answered questions. The YMCA found the platform easy to use and effective for their campaigns.
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Textmagic helped Walk For Autism raise nearly £84,000 during the COVID-19 lockdown. The team used SMS to keep in touch... with fundraisers and share updates quickly. They sent welcome texts and personalized messages to encourage participation. The instant communication reassured supporters and boosted donations. Walk For Autism exceeded their fundraising goal by £34,000 using Textmagic’s SMS platform.
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Asana helped San Francisco AIDS Foundation launch marketing campaigns and events faster. The marketing team streamlined creative requests and centralized... feedback using Asana. This reduced production time and shortened review cycles. The team now has better visibility and can prioritize impactful work. Asana's features improved collaboration and made project management easier for the nonprofit.
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Finnish Red Cross used Jama Connect for a complex blood information project. They needed end-to-end traceability for their processes. Jama... Connect helped them manage requirements and track information. This improved project visibility and control. The solution supported their work in a critical healthcare environment.
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MoreApp helped FIXbrigade Borne improve their sustainability projects. The team used digital forms to register saving products and record sustainable... measures. This made it easier to collect, analyse, and share data. Collaboration and workflow improved for their volunteers. Residents now get better service thanks to streamlined processes.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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MeisterTask helped SGW Bad Oeynhausen, a municipal housing authority in Germany, move from paper-based processes to digital project management. The team integrated... MeisterTask with their email provider, reducing internal emails and centralizing information. Employees used the MeisterTask app to collaborate on the go and manage projects like planning, approvals, and invoices. The onboarding process and MeisterTask Academy made adoption easy for all staff. SGW now enjoys greater transparency, smoother workflows, and less paper waste.
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TeamGantt helped The Solar Jackets, a student-run nonprofit at Georgia Tech, manage complex solar car projects. The team used TeamGantt’s... collaboration features to coordinate dozens of students working on mechanical, electrical, and composite components. A detailed Gantt chart kept all parts of the project on schedule for national and international solar racing competitions. TeamGantt gave the team a logistical edge and improved teamwork and project delivery.
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DealRoom helped Momentum, a large nonprofit in Los Angeles, manage due diligence for a complex merger. The Chief Strategy Officer,... new to M&A, used DealRoom’s templates to avoid spreadsheets and save time. Momentum reported a 75% time savings and reduced stress during the process. The platform’s permissions and security features protected sensitive data. Board reporting became easier with built-in progress overviews and reports.
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Redbooth helps Karuna-Shechen USA, an international nonprofit, keep remote teams connected. The organization manages humanitarian projects across the Himalayas and... needed a way to coordinate work across global offices. Redbooth supports different time zones and work styles, making teamwork easier. The team saves time and energy, and projects stay on task. Staff find the system intuitive and plan to use it more.
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WIRES used xMatters to automate volunteer communications for animal rescues. Before xMatters, matching volunteers to rescues was manual and slow.... With xMatters, WIRES can now alert the right volunteers instantly by app, text, or email. Response times dropped from hours to minutes, even during peak seasons with up to 400 calls a day. This helped WIRES save more animals and support their mission to protect Australian wildlife.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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Qminder helped the Humane Society of Huron Valley manage walk-in visits during the pandemic. The organization used virtual queuing to... reduce crowds and keep visitors safe. Visitors checked in by scanning a QR code and waited in their cars for a text message. Staff communicated updates and changes through SMS, making the process smooth. The software was easy to set up and required no new hardware, leading to quick adoption by both staff and visitors.
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Deskpro helped Les Scouts, Belgium's largest scout association, improve communication with over 48,000 members. Before Deskpro, the team struggled to... manage inquiries using a shared email. Deskpro's ticketing and automation features streamlined their process and reduced manual work. Agents now respond faster and with a personal touch. Managers use dashboards and reports for better oversight. Les Scouts values Deskpro's responsive technical support and plans to expand its use of features.
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Helpjuice helped Grounded Solutions Network overhaul their outdated support site. The nonprofit struggled with thousands of unorganized articles and high... support ticket volume. With Helpjuice, 100% of test users found the info they needed. The new knowledge base is easy to navigate and resolves major usability issues. The upgrade is expected to cut support costs by reducing ticket volume.
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Gmelius helped Cruz Roja Francesa migrate 10,000 group emails from Outlook to Google Workspace. They used Gmelius shared inboxes to... improve collaboration and secure information transfer. Over 40,000 staff and volunteers now use 8,000 shared inboxes for team and company roles. Teams respond faster and distribute work more easily. Security improved by removing shared passwords and giving specific access rights.
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SysAid replaced Relay's manual service request tracking with a self-service portal. Employees now get assets and credentials on time. Automated... ticket escalations and asset tracking improved efficiency. Mean time to resolution dropped from nearly 3 weeks to a few hours. Non-English speakers submit more tickets using real-time remote access. IT analytics now support better cross-department collaboration.
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Code. org used Localize to reach over 107 million students and 3 million teachers in 190+ countries. The nonprofit needed...more than simple translation. They wanted content that felt right for each culture and language. Localize helped them make learning materials accessible to non-English speakers. This let Code.org scale its global impact without hiring more staff.
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B Lab Global used Infogram to make complex data easy to understand. They needed to share large data sets with... a global audience in a simple, engaging way. Infogram's interactive charts and analytics helped B Lab create annual reports that users could filter by region and country. This made the reports more useful and interesting. B Lab saw a 14.6% increase in views for their 2023 Annual Report compared to 2022. The team also improved collaboration and kept branding consistent across regions.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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ELB Learning helped Spaulding for Children deliver online training for court professionals in child welfare. The nonprofit needed to reach... busy professionals across jurisdictions with consistent, accessible learning. ELB Learning created a five-module, self-paced course with interactive elements and accessibility features. The training was hosted on the Rockstar Learning Platform, enabling tracking and reporting. About 800 professionals registered, with 500 completing the course. Participants reported higher knowledge, confidence, and a 4.4 out of 5 satisfaction score.
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Eptura helped a leading non-profit healthcare organization manage nearly 300,000 square feet across five sites. The agency faced challenges with... remote work and inefficient service request management. Eptura enabled a 99% service request completion rate, far above their 85% goal. The organization consolidated space, closing 60,000 square feet, and improved remote workforce support. Real-time reporting tools increased transparency and operational efficiency.
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Vision Ireland used AWS to build the myNCBI Smart Hub Alexa skill. This tool helps visually impaired people in Ireland... access information and services. The new system lets users sign in once for all resources, making it easier to get audio content and support. After launching the Alexa skill, Vision Ireland saw a 300% increase in donations. The solution also gives Vision Ireland better data on user engagement and helps them serve clients more effectively.
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Vision Ireland used AWS to build the myNCBI Smart Hub Alexa skill. This tool helps visually impaired people in Ireland... access information and services. The new system lets users sign in once for all resources, making it easier to get audio content and support. After launching the Alexa skill, Vision Ireland saw a 300% increase in donations. The solution also gives Vision Ireland better data on user engagement and helps them serve clients more effectively.
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introNetworks helped the Hutton Parker Foundation build NPRN, an online community for over 350 non-profits in Santa Barbara County. The platform connects... executive directors, board members, staff, and volunteers, making it easy to share resources and knowledge. Users can match on passions, interests, skills, and needs. The site includes a community calendar, news, and resource sharing. LOAcom supports community engagement and outreach. The platform's reporting tools help plan educational programs and workshops.
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UICC needed a way for members to connect and share knowledge all year. They wanted a space that worked across... time zones. UICC used Zapnito to build an online hub. This hub helped members work together and learn from each other. Smaller organizations got more support. The new platform made collaboration easier for everyone.
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Hivebrite helped Startup Colorado connect over 1,200 rural entrepreneurs in less than two years. The platform enabled a searchable resource... center, funding database, and robust storytelling program. Startup Colorado used Hivebrite to organize 551 events and create 15 subgroups for targeted support. The team gained valuable insights into rural entrepreneurs’ needs through customizable profile data. As a result, 13 new businesses launched from pilot programs, and the community now supports entrepreneurs at scale across Colorado.
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Daxko Operations helped Boys & Girls Clubs of the Virginia Peninsula boost efficiency by replacing outdated software. Staff eliminated manual... data entry and gained real-time access to member information. Automated check-in and reporting tools freed up time for community engagement. Communication improved with online registration and targeted messaging. Member growth increased by 19% after implementation. The club now manages documents securely and receives ongoing support from Daxko.
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Fonteva helped AGC improve association management. AGC leaders chose Fonteva after poor experiences with another Salesforce AMS. They liked Fonteva's... customer service, flexibility, and strong integration support. Fonteva made it easier for AGC to customize screens and manage data. AGC staff found Fonteva more responsive and community-focused than competitors.
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Memberium helped Canberra Business Chamber automate member management. They integrated Memberium with Keap and WooCommerce to streamline onboarding, payment processing,... and invoicing. Automation reduced human error and stress for staff. The Chamber improved event management and handled complex membership structures. These changes made operations more efficient and improved the member experience.
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Outlaw helped Democracy International cut contract closing time by 50%. The non-profit managed a global, distributed workforce and struggled with... manual, paper-based contract processes. Outlaw's platform centralized contract workflows, enabled template management, and batch auto-generation. The team eliminated contract errors and sped up approvals, even across time zones. HR now sends personalized contracts in bulk in just an hour, with zero lag time.
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Juro helped re:power fix a fragmented contract process. Before Juro, teams used different templates and stored contracts in many places.... Juro gave re:power a single place to manage all contracts. Templates are now standardized, saving time and reducing errors. The finance team can see all contracts and track deadlines easily. Juro made contract storage, tracking, and reporting simple for re:power.
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Conga Composer helped New York State Health Foundation cut grant agreement creation time from 30 minutes to 30 seconds. The team now... generates 50 to 60 grant packages each year with one button click. Data merges automatically from Salesforce into branded Word templates. Staff confidence in document accuracy increased. Internal and external documents are now created faster and more consistently.
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Conga Composer helped New York State Health Foundation cut grant agreement creation time from 30 minutes to 30 seconds. The team now... generates 50 to 60 grant packages each year with one button click. Data merges automatically from Salesforce into branded Word templates. Staff confidence in document accuracy increased. Internal and external documents are now created faster and more consistently.
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Amnesty International Australia used Aerofiler to automate contract management. Before, they relied on spreadsheets and paper files, making it hard... to track contract dates. Aerofiler gave them 100% visibility into obligations and cut search time by 90%. The legal team can now search contracts by keyword and get alerts for renewals. This saves time and money for the organization.
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Mochadocs helped VNO-NCW manage contracts more easily. Before, the team tracked contract renewals in Excel, which made it hard to... share information. With Mochadocs, everyone gets alerts when action is needed. The software is easy to use and saves time. VNO-NCW saw a 3-hour meeting time saving per contract and 80% less administrative work. No training was needed for staff to use the system.
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BigMarker powered TED@PMI, a two-day virtual event for project managers. Over 35,000 professionals from 50 countries joined online. The event... featured 7 stages of TED talks, interactive lounges, and wellness activities. BigMarker enabled high-quality streaming and attendee engagement. The virtual format helped PMI inspire project managers to use their skills for community impact. Speakers shared stories on leadership, teamwork, and personal growth.
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ClickMeeting helped the Information Society Development Foundation (FRSI) reach over 10,000 attendees with 100+ webinars. FRSI used ClickMeeting to train... librarians across Poland on topics like social media and communication. The platform enabled interactive sessions with surveys, whiteboards, and Q&A. FRSI became the first Polish NGO to run webinars at this scale. Feedback from participants was very positive, making webinars a core part of FRSI’s activities.
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Impact Hub Bern used Airmeet to host a virtual Demo Day for a major telecommunications partner. The event included five... parallel sessions, a welcome, and networking, all managed by a small team. Airmeet's features like easy onboarding, analytics, and interactive tools helped them exceed event goals. Attendees enjoyed smooth video, chat, and networking options. The team now plans to use Airmeet for more online and hybrid events.
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The King's Fund used the WorkCast platform to deliver webinars and online events. They wanted to reach people outside London... and increase event attendance. With WorkCast, they grew their average audience from 250 to 612 attendees per event, a 145% increase. The platform enabled interactive features like polls and Q&A, helping them connect with a national audience. On-demand functionality extended the lifespan of their content.
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ON24 helped the Michael J. Fox Foundation reach 4,900 more people through its Third Thursdays webinar series. The foundation saw... a 55% increase in average webinar audience size by using on-demand delivery. 98% of surveyed attendees would recommend the series to others. ON24 enabled the foundation to share resources, engage patients and researchers, and promote clinical trial participation. The platform made it easy for people to join webinars on any device, supporting education and community growth.
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6Connex helped the National Environmental Health Association (NEHA) run multiple virtual conferences. NEHA needed a way to give members instant... access to important environmental and public health information. 6Connex provided a virtual event platform for these conferences. Members could explore topics in depth and get expert knowledge. The platform supported ongoing training and information sharing for NEHA's 6,000 members.
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AFS used Lokalise to manage translations for its global high school exchange programs. Before Lokalise, AFS relied on messy spreadsheets... to handle language files for 60 countries. Lokalise streamlined their workflow, letting 30 contributors translate into 42 languages from one platform. The team no longer updates 50 separate spreadsheets. Now, translations are faster, more accurate, and easier to manage. Integration with Salesforce was a key requirement for AFS.
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WWF Denmark used LanguageWire’s InLayout Editor to improve their magazine proofing process. Before, they struggled with lost corrections and time-consuming... back-and-forth using PDFs and emails. With the new tool, all feedback stayed in one place. WWF Denmark saved at least 30% of their resources. The team now creates multilingual content faster and with less frustration.
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Grandstream helped Shropshire Chamber of Commerce cut telephony costs by 33%. The Chamber replaced its old PBX and Wi-Fi with... Grandstream’s unified communications and networking platform. Staff now use mobile apps and video phones for flexible, remote work. The new system improved call quality, Wi-Fi speed, and coverage. The Chamber praised the easy management and seamless integration of all devices.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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Contactlab helped Fondazione AIRC manage email marketing campaigns for 12 years. AIRC used Contactsend to automate donor journeys and segment... communications. Contactlab handled creative, HTML, and campaign scheduling. A/B testing improved open rates, click rates, and donations. Regular performance reviews increased engagement and ROI from email marketing.
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Claspo helped DeepStateMap increase their conversion rate by 3. 9 times. DeepStateMap used Claspo widgets to support their single-page application...and add multilingual and geotargeting features. The news widget led to a conversion jump from 0.37% to 1.44%. A content-blocking widget for Russian military users boosted conversion from 1.44% to 46.9%. Claspo also built custom geotargeting for DeepStateMap in under a month.
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Heifer International used digital experiences to boost supporter engagement. They launched trivia and personality quizzes to educate and engage their... audience. These interactive tools ran on their website, in emails, and on social media. The campaign achieved a 98% engagement rate, 85% completion rate, and 41% lead capture rate. This approach helped Heifer drive donations and increase awareness for their mission.
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TechnoServe, El Salvador used HelloLeads CRM to help small businesses manage leads and improve customer relations. Their clients struggled to... find qualified leads and keep all information in one place. HelloLeads CRM made it easier to track leads, follow up, and document contact history. This led to improved lead conversion and better communication for small businesses. TechnoServe praised HelloLeads for strong customer support and useful features like recent activity and call tracking.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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Global Dental Relief needed a new way to run their annual fundraising event during the pandemic. They switched from an... in-person gala to a drive-in movie with a virtual silent auction. FormAssembly forms powered the entire bidding process, making it easy for attendees to participate safely. The forms included live updates, countdown timers, and dynamic images to boost engagement. This digital approach helped Global Dental Relief capture more data and track donations efficiently.
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Solver helped The Associated Jewish Federation of Baltimore automate and optimize their reporting and budgeting. Before Solver, their processes were... manual and piecemeal. Solver was the only software that met their needs for modern budgeting. The organization now saves time and uses up-to-date budgeting methods. Solver improved their financial management.
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Cube Cloud helped the Linux Foundation improve embedded analytics for their Insights tool. Before Cube, their data stack was slow,... costly, and hard to manage. With Cube Cloud’s semantic layer, they unified data from many sources and enabled real-time dashboards. Developers now get fast, accurate data and spend less time on manual optimization. Financial predictability and strong support from Cube made the transition smooth. The Linux Foundation now plans to expand Cube’s use and explore AI integration for deeper insights.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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CORI used CARTO's spatial analysis tools to map COVID-19 vulnerability in rural U. S. communities. They built a COVID-19 Preparedness...Tool to highlight healthcare access gaps and employment risks. The maps identified school districts lacking broadband and counties with high employment risk. Local leaders and media widely shared these insights to support rural areas. The project received strong positive feedback and many requests for similar tools.
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Cyfe’s white label dashboard helped SMCo Thrift boost client sales by 20%. SMCo Thrift needed a better way to visualize... sales and donation data for the non-profits they serve. Their old system only showed raw tables, making it hard for teams to track performance. With Cyfe, they created easy-to-read dashboards for 20+ thrift store locations. Teams now review KPIs like sales and sellthrough rates daily. Clients saw a 41% total sales increase and can now adjust goals quickly. Cyfe made it simple for non-profits to understand and act on their data.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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Plant With Purpose used Jostle to replace Google Sites for document sharing and team communication. They needed a platform that... worked with Google Drive and helped build community as their team grew. Jostle's "The Shed" became their main hub for sharing files, news, and personal updates. Employees now find documents faster and connect more often. Weekly activities and leadership support boosted engagement and adoption.
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CyberPeace Institute switched to self-hosted Mattermost to protect sensitive data and support over 400 nonprofits. They needed a secure, user-friendly... platform that could scale and comply with GDPR. Mattermost enabled encrypted messaging, flexible onboarding, and mobile access for 1,000+ volunteers. The platform's Boards and Channels help coordinate cybersecurity support and incident response. Custom API integrations streamline onboarding and track volunteer impact. CyberPeace now keeps its global community connected and secure.
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Groupsite helped the Child Welfare League of America support a national workgroup focused on Indian Child Welfare Act implementation. The workgroup needed... a secure platform for sharing documents and holding discussions. Groupsite provided document folders and discussion forums, replacing ineffective email and listservs. Members could quickly access training materials and best practices. This improved collaboration and resource sharing for child welfare professionals.
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Shippo helped the Happy Hope Foundation pivot during the COVID-19 pandemic. The foundation needed to switch from bulk shipping to... sending smaller packages to many homes. Shippo made it easy to upload addresses, print labels, and customize shipments. The platform saved time and money, which is vital for a non-profit. With Shippo, the foundation continued to deliver hope to children in hospitals worldwide.
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Fonteva helped AGC improve association management. AGC leaders chose Fonteva after poor experiences with another Salesforce AMS. They liked Fonteva's... customer service, flexibility, and strong integration support. Fonteva made it easier for AGC to customize screens and manage data. AGC staff found Fonteva more responsive and community-focused than competitors.
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LianaMailer helped the Finnish Chamber of Commerce in Hong Kong improve their email marketing. They use it to send event... invitations and newsletters to members. The team values the platform's easy usability and high deliverability. Open rates reach 40% or higher. The Chamber appreciates fast, personal support from Liana. They plan to expand to marketing automation and event management tools.
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