Non-Profit Organization Management Case Studies & Customer Success Stories
Real Results: Personalization Customer Stories from Non Profit Organization Management
Big Brothers Big Sisters of America
- Non Profit Organization Management
Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their ...work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
Lend A Hand Up
- Non Profit Organization Management
Convesio helped Lend A Hand Up, a charity auction platform, solve major site crashes during high-traffic events. The site used to go down when traffic spiked by 1,000% during auctions, causing lost b...ids and donations. Convesio set up a scalable hosting solution with Redis, Object Cache Pro, and Cloudflare Enterprise. This kept the site running smoothly with no downtime, even during peak auction times. Convesio also managed the migration and provided hands-on support throughout the process.
Real Results: Advocacy Marketing Customer Stories from Non Profit Organization Management
Jeannette Rankin Women’s Scholarship Fund
- Non Profit Organization Management
The Jeannette Rankin Women’s Scholarship Fund wanted to make it easier for women to apply for scholarships. Their old online system was hard to use and stopped many women from finishing their applica...tions. They switched to Submittable to make the process simple and easy. More women started and finished their applications right away. The new system also helped the staff train and manage many reviewers quickly. This led to more completed applications and a smoother review process.
Albuquerque Community Foundation
- Non Profit Organization Management
CommunitySuite by Foundant helped Albuquerque Community Foundation improve their processes. They moved from FIMS to CommunitySuite. The foundation benefited from ongoing training and unlimited custom...er support. The solution supported both donor management and finances. The organization saw better operations across the board.
Albuquerque Community Foundation
- Non Profit Organization Management
CommunitySuite by Foundant helped Albuquerque Community Foundation improve their processes. They moved from FIMS to CommunitySuite. The foundation benefited from ongoing training and unlimited custom...er support. The solution supported both donor management and finances. The organization saw better operations across the board.
Boys & Girls Clubs of America
- Non Profit Organization Management
OpenWater helped Boys & Girls Clubs of America manage 600 to 700 award submissions with over 400 judges across three rounds. The team reduced administrative work, especially for regional judging. Ope...nWater's reporting tools made it easy to track regional program progress. Staff could quickly export and organize application PDFs. The platform supported multiple programs at once.
Non Profit Organization Management Implementation Playbook: Public Relations Best Practices
The International Fund for Animal Welfare (IFAW)
- Non Profit Organization Management
NEO by Onclusive helps IFAW improve their PR and messaging. IFAW uses NEO to find which soundbites and themes drive donor engagement. The tool shows what messages get shared most and which topics mat...ter to people. IFAW can now align their PR with marketing and track results better. This led to more effective campaigns and helped IFAW focus on messages that boost donations and awareness.
Understanding Live Chat Impact in Non Profit Organization Management: Real Customer Outcomes
Caveshade
- Non Profit Organization Management
Chat Outsource helped Caveshade, a charity organization, improve its online fundraising. Caveshade needed an affordable customer support solution to boost lead generation and donations. Chat Outsourc...e implemented live chat services and trained agents to support Caveshade's website visitors. Within three months, Caveshade saw a 35% increase in sales. Customer satisfaction reached 98% and the conversion rate hit 73%.
SHM Foundation
- Non Profit Organization Management
Rocket.Chat helped SHM Foundation run secure support groups for people facing stigma and social isolation. SHM Foundation needed a private, easy-to-use platform for sensitive health discussions. They... chose Rocket.Chat for its end-to-end encryption, privacy compliance, and data ownership features. The platform now supports about 150 HIV-positive adults and adolescents in Africa. Usage grew during the pandemic as in-person meetings became difficult.
Emplifi helps Dogs Trust manage social media for 20 rehoming centers with over 60 accounts. The platform lets Dogs Trust schedule, organize, and report on content from one place. Emplifi boosts team ...productivity by making it easy to plan and publish posts across all channels. Dogs Trust uses Emplifi to find top-performing content and track trends. The charity saves time and energy, reaching more people and improving online support for dog owners.
Proven Video Advertising Use Cases for Non Profit Organization Management Teams
A statewide organization dedicated to promoting responsible gambling
- Non Profit Organization Management
Strike Social used YouTube CTV ads to help a statewide organization promote responsible gambling. The campaign aimed to educate high-risk audiences and boost support resource use. By focusing 77% of ...the budget on CTV and targeting key sporting events, the campaign achieved a 69% view rate and 71% ad viewability. The campaign delivered 60% overall cost savings. Strike Social ensured compliance and uninterrupted ad delivery.
Onshape helped HoverAid, a charity, speed up hovercraft development for remote aid delivery. The team used Onshape’s cloud CAD tools to work together from different locations. They cut development ti...me by 6 to 12 months. Volunteers with little CAD experience learned quickly using Onshape’s training. HoverAid saved money and plans to use Onshape for future projects.
Victoria Hand Project
- Non Profit Organization Management
UltiMaker 3D printers helped Victoria Hand Project bring prosthetic care to Ukraine. The charity used UltiMaker printers to make custom 3D-printed prosthetic hands for people affected by conflict. Th...e printers are easy to use and work well in many places. Victoria Hand Project trained local clinics to make prosthetics on-site. This lowered costs and gave local people new skills. The project made prosthetic care more available in Ukraine.
Boys & Girls Club of Metroqueens
- Non Profit Organization Management
BiznusSoft HR helped Boys & Girls Club of Metroqueens improve HR and payroll processes. The club needed to move away from ADP and wanted a system that worked with Salesforce. BiznusSoft HR set up tim...e and attendance, payroll integration, and employee management tools. Employees now use one login for all HR tasks. Payroll is more flexible, and reporting is better. The club saw more efficiency and cost savings after using BiznusSoft HR.
The Opportunity Council
- Non Profit Organization Management
Route4Me helped The Opportunity Council deliver last-mile home delivery services during the pandemic. The Council faced challenges with route planning and managing a volunteer fleet using personal ca...rs. Route4Me's route optimization software made it easy to plan efficient routes and manage vehicle capacities. Volunteers saved time and money, increased productivity, and delivered more with the same or fewer resources. The Council delivered almost half a million pounds of food to vulnerable community members using Route4Me.
Proven Chatbot Use Cases for Non Profit Organization Management Teams
The Rainforest Alliance
- Non Profit Organization Management
ChatBot helped the Rainforest Alliance answer client questions 24/7 on their website. The chatbot reduced emails and calls, letting staff focus on harder tasks. The Rainforest Alliance used ChatBot’s... Visual Builder to organize topics and guide users to information. The chatbot resolved inquiries from an average of 1200 users each month. Over 350 interactions happened with the top ten topics. Clients found training materials and requirements more easily.
The Foundation for Student Housing in the Helsinki Region (HOAS)
- Non Profit Organization Management
JennyBot helped HOAS improve customer service for students. Before using the chatbot, HOAS struggled to handle many chat requests and students could not find answers online. HOAS added the Helmi chat...bot to answer questions and support self-service. After a few months, customer satisfaction scores rose from 4.11 to 4.26 out of 5. More team members now work with the chatbot, making service better for students.
Understanding Talent Management Impact in Non Profit Organization Management: Real Customer Outcomes
Interfaith Ministries for Greater Houston (IMGH)
- Non Profit Organization Management
HowNow helped IMGH build a strong learning culture. IMGH used HowNow’s Pathways feature to create structured training for managers. The HowNow+ content library gave access to over 10,000 learning res...ources. IMGH mapped skills to 120 job roles for personalized learning. Manager training completion rates rose from 50% to 83%. Managers reported more confidence and better collaboration.
Orbis International
- Non Profit Organization Management
Leapsome helped Orbis International align 100% of its global team on goals. Before Leapsome, only 12% of employees had documented goals. The platform made goal-setting clear and easy for all 350 empl...oyees. Orbis used Leapsome to improve feedback and support employee growth. The HR team liked Leapsome's flexibility and strong customer support. Orbis now has better transparency and structure in performance management.
Watford Community Housing
- Non Profit Organization Management
Watford Community Housing had a paper-based appraisal process that was not working well. Forms were lost, and employees could not track their progress. They needed a simple, mobile-friendly tool for ...performance management. They chose Appraisd, which allowed regular 1-2-1 meetings and easy tracking. As a result, 100% of end-of-year reviews and 99% of mid-year reviews were completed in 2021. Over 2,600 objectives were completed that year.
Proven Digital Signature Use Cases for Non Profit Organization Management Teams
SOS Barnbyar
- Non Profit Organization Management
Assently E-Sign helped SOS Barnbyar move their donor sign-up process online. Before, they lost 10-15% of donors due to incomplete paper forms. With digital forms, donors can sign up on any device. Th...e new process is faster and needs less manual work. SOS Barnbyar now gets more donors with less effort.
Understanding Display Advertising Impact in Non Profit Organization Management: Real Customer Outcomes
Cancer Research – Race 4 Life
- Non Profit Organization Management
A Million Ads used dynamic creative technology for Cancer Research’s Race for Life campaign. The goal was to boost engagement and signups, especially among underrepresented groups. The campaign deliv...ered hyperlocal, personalized ads based on location and audience. Brand awareness doubled. Participation intent rose by 15%. Sign-up intent for males aged 18-55 was six times higher than the 2% benchmark.
Understanding Endpoint Security Impact in Non Profit Organization Management: Real Customer Outcomes
Keela
- Non Profit Organization Management
Filestack helped Keela, a nonprofit management platform, streamline file uploads and document handling. Keela needed to import donor data, generate PDF receipts, email them, and store them in their C...RM in real time. Filestack enabled seamless integration, saving Keela an estimated $25,000 CAD and three months of development time. Keela now uploads hundreds of files monthly, improving efficiency and supporting compliance with Canadian privacy laws.
Drupal Association
- Non Profit Organization Management
Fastly helped the Drupal Association improve website speed and reliability for millions of users. Drupal.org migrated to Fastly in under two weeks and saw a 33% decrease in page load time. Fastly’s O...rigin Shield protected against traffic spikes and reduced operational costs. Instant Purge and Custom VCL let Drupal update content in 150 milliseconds, down from 45 minutes. Cache hit ratio increased from 70% to over 90%, making the site faster and more efficient.
How Non Profit Organization Management Companies Are Using Bot Platform
Center for Humanitarian Technology (CFHT)
- Non Profit Organization Management
Automation Anywhere helped the Center for Humanitarian Technology automate aid requests for the NGO Step with Hope. The 'Telegram for Humanity' Bot made it faster and easier for people to ask for hel...p. Volunteers saved 400 hours and could spend more time helping families. Over 153,000 aid requests were processed in 20 months. 50,000 families got aid. The bot handled big spikes in requests without slowing down.
Direct Relief
- Non Profit Organization Management
Chatfuel helps Direct Relief use a chatbot to answer questions faster. The chatbot reduces response time. People get resources and aid more quickly. This makes support more efficient for those in nee...d. Direct Relief serves people faster than before with Chatfuel.
Het Nederlandse Rode Kruis
- Non Profit Organization Management
Invenna CDP helped Het Nederlandse Rode Kruis solve problems with scattered donor data. The platform created a 360-degree view of donors, making it easier to run targeted campaigns. The solution enab...led omnichannel marketing and advanced analytics. As a result, direct mail conversion rates increased by 13% and average donation amounts rose by 28%. The organization now has better donor insights and improved fundraising results.
CliniClowns uses volunteers and agents from Scooperz to manage their webcare operations. Sarah Comajta, the Content Strategist & Webcare Manager, started by setting up the content branch and optimizi...ng social channels. The goal was to show the positive impact of CliniClowns online. They use the Engage tool to improve service and customer experience, ensuring messages are clear and issues are resolved quickly.
YMCA of the Triangle
- Non Profit Organization Management
Personify360 helped YMCA of the Triangle improve their operations. Gary Autrey, senior VP of information technology, shared their experience. The YMCA needed a better way to manage their organization.... They chose Personify360 for its features. The case study highlights their journey and results with the platform.
Big Brothers Big Sisters of America
- Non Profit Organization Management
Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their ...work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
The Cholangiocarcinoma Foundation (CCF)
- Non Profit Organization Management
QuestionPro helped the Cholangiocarcinoma Foundation collect insights from patients with rare cancer. CCF needed fast, secure, and sensitive survey tools for dose-finding oncology trials. QuestionPro... delivered advanced survey logic, HIPAA and GDPR compliance, and mobile-optimized surveys. Over 85% of responses came from mobile devices. Automated reminders raised response rates to nearly 90%. Real-time analytics let CCF act quickly on patient data.
Saskatoon SPCA
- Non Profit Organization Management
Insightrix worked with the Saskatoon SPCA in 2018 to help the non-profit improve its community service. The project included research studies for strategic planning, brand awareness, and donor resear...ch. Insightrix developed custom research methods that fit the SPCA's budget. The research helped the SPCA update its business plan and long-term strategy. The SPCA valued Insightrix's guidance and animal-friendly approach.
National Society of Black Engineers
- Non Profit Organization Management
The National Society of Black Engineers used Fonteva to improve their operations. They wanted better member engagement and event management. Fonteva helped them achieve these goals. The solution prov...ided a seamless experience for their members.
YMCA of the Triangle
- Non Profit Organization Management
Personify360 helped YMCA of the Triangle improve their operations. Gary Autrey, senior VP of information technology, shared their experience. The YMCA needed a better way to manage their organization.... They chose Personify360 for its features. The case study highlights their journey and results with the platform.
NPRN – The Non-Profit Resource Network
- Non Profit Organization Management
introNetworks Social Networking Platform helped NPRN connect over 350 non-profits in Santa Barbara County. The challenge was to create a private, secure online space for staff, board members, and vol...unteers to connect and share resources. introNetworks worked with NPRN to tune their Visual Matching Engine for the community's needs. The platform lets users find peers, share knowledge, and access resources. NPRN now has better communication, a community calendar, and tools to support local non-profits.
Action For Happiness
- Non Profit Organization Management
Disciple built a private app for Action For Happiness, a global mental health charity. Vulnerable people did not feel safe sharing on social media. The app created a secure, exclusive space for membe...rs to connect and share. It protects privacy and supports wellbeing. 75% of the community are active each month. The app drives 10% average monthly growth and boosts engagement with daily action ideas.
National Peace Corps Association
- Non Profit Organization Management
NING helped the National Peace Corps Association bring their global community of returned Peace Corps volunteers together online. Before NING, members were scattered and hard to connect. With NING, t...hey quickly grew to over 10,000 members in the first year and now have 26,000 members. The platform offers privacy, easy communication, and tools like shared calendars and photo sharing. Members feel safe, connected, and engaged in a space built just for them.
How Non Profit Organization Management Companies Are Using Lead Generation
TechnoServe, El Salvador
- Non Profit Organization Management
HelloLeads CRM helped TechnoServe, El Salvador improve lead management for small businesses in Latin America. Their clients struggled to find qualified leads and keep all information in one place. He...lloLeads CRM made it easier to track leads, follow up, and document contact history. Favorite features include recent activity and call tracker. TechnoServe saw better lead conversion and improved communication. Customer support was excellent and above expectations.
Learning Ally
- Non Profit Organization Management
CIENCE helped Learning Ally, a non-profit focused on literacy, reach more K-12 schools with its audiobook solution. Learning Ally struggled to connect with school decision-makers and needed better br...and awareness and lead generation. CIENCE used data-driven outbound strategies, targeting principals and key staff with phone, email, and ads. In four months, CIENCE secured over 60 sales appointments, with most leads coming from phone outreach. Learning Ally extended its partnership with CIENCE after seeing strong results and improved outreach.
Rise Against Hunger
- Non Profit Organization Management
Rise Against Hunger is a non-profit that helps with hunger relief. They use Adapt.io to improve their operations. They saw a 15x return on their pipeline velocity. They have over 400,000 volunteers e...ach year.
National Domestic Violence Hotline
- Non Profit Organization Management
The National Domestic Violence Hotline needed to transition to remote work while maintaining 24/7 service and confidentiality. They used the Genesys Cloud platform to achieve this in three days. The ...solution improved shift coverage, reduced IT management time, and enhanced service with voicebots and chatbots. Results included a 10% improvement in occupancy, 100% availability, and a reduction in handle time by over 1.5 minutes.
A well-known US nationwide voluntary health organization
- Non Profit Organization Management
CallGuard by Eckoh helped a major US non-profit secure donor payments. The organization needed to protect donor data and meet PCI DSS compliance in a virtual contact center. CallGuard let agents proc...ess donations without seeing or hearing payment details. The solution integrated smoothly with their payment processor and cloud systems. This improved security, ensured compliance, and made giving easier for donors.
Private Committee for Childhood Assistance PAN
- Non Profit Organization Management
Yeastar S300 and Linkus UC Clients replaced Committee PAN's old Asterisk phone system. The non-profit faced high costs and limited scalability with their previous setup. Yeastar's solution cut mainte...nance and SIP trunk costs, and made it easy to add new phones. Staff can now scale extensions and set up calls quickly. Teachers use Linkus UC Clients to stay connected and provide better care to 9,000 children and families.
Proven Affiliate Marketing Use Cases for Non Profit Organization Management Teams
AlAjr
- Non Profit Organization Management
RevGlue built a cashback website for AlAjr, a UK charity. AlAjr needed to move fundraising online during the pandemic and re-engage their 100k email database. RevGlue's platform let users earn cashba...ck from thousands of retailers, with the option to donate earnings to charity. The solution included web, mobile apps, and browser extensions. Local stores could join, and other charities could use the same tech. This helped AlAjr reach more people and raise funds in new ways.
Proven Event Management Use Cases for Non Profit Organization Management Teams
Mothers In Business
- Non Profit Organization Management
Lyyti helps Mothers In Business run over 500 events a year across Finland. The platform is easy to use, even for new volunteers, and supports event automation, messaging, and reporting. Lyyti’s featu...res let the team copy events, automate reminders, and manage everything from start to finish. The support team is quick to help, and the Experience Value Score tool makes it easy to collect feedback. Nina Bergman from Mothers In Business rates Lyyti 9 out of 10.
Australian Disability Network
- Non Profit Organization Management
InEvent helped Australian Disability Network run IMPACT 2024, a hybrid event with nearly 600 attendees. The event focused on disability confidence, inclusion, and employment. The main challenge was m...aking the event fully accessible for all, both in-person and online. InEvent’s platform provided accessibility features so everyone could join sessions, access materials, and network. Attendees with mobility challenges could participate in real time, making the event inclusive and barrier-free.
National Society of Black Engineers
- Non Profit Organization Management
The National Society of Black Engineers used Fonteva to improve their operations. They wanted better member engagement and event management. Fonteva helped them achieve these goals. The solution prov...ided a seamless experience for their members.
New Tampa Women's Athletic Foundation (NTWAF)
- Non Profit Organization Management
Brushfire helped the New Tampa Women's Athletic Foundation (NTWAF) make event registration and fundraising easier. NTWAF used Brushfire to manage sign-ups, collect donations, and handle payments for ...sports events. The platform helped NTWAF cut club lacrosse team costs from $1,400 to $750 per girl. NTWAF created new scholarships and gave more girls access to sports. The foundation now supports more local sports and helps young women get noticed by recruiters.
Cancer Kiss My Cooley (CKMC)
- Non Profit Organization Management
GiveSmart helped Cancer Kiss My Cooley fix long check-in and checkout lines at events. The platform made it easier to manage event flow and collect more donations. CKMC used GiveSmart to improve gues...t list management. These changes helped CKMC increase event revenue. The case study shows how GiveSmart can streamline nonprofit fundraising events.
Fairtrade Foundation
- Non Profit Organization Management
RingCentral helped Fairtrade Foundation move to remote work during the pandemic. Their old phone system was unreliable and hard to use from home. With RingCentral, staff and volunteers could connect ...from anywhere using calls, messages, and video meetings. The switch happened overnight when offices closed. Volunteers kept helping from home, and the team stayed connected to support farmers and workers in developing countries.
Dreamcast's event registration solution helped WRI India manage their 'Connect Karo 2023' event. WRI India needed a smart way to handle event sign-ups and attendee management. Dreamcast provided a re...gistration and ticketing system with event CRM and WhatsApp automation. This made the process smooth and easy for both organizers and guests. The solution improved event operations and attendee experience.
SOI Consortium
- Non Profit Organization Management
Azavista helped SOI Consortium improve event management. Before Azavista, SOI used a non-specialized tool and needed help from other teams. Azavista let SOI create event websites and registration for...ms on their own. The platform made registration easier and faster. SOI saved time and became more independent. Now, SOI can focus on making better events for their attendees.
PeopleFluent Learning helped Humentum deliver online training to aid organizations and charities worldwide. Humentum needed a flexible, easy-to-use LMS for staff in challenging locations. PeopleFluen...t Learning provided dedicated portals and two package options for different needs. The solution made it simple for organizations to deploy and track training. In 2022, Humentum had over 290,000 enrollments and nearly 46,000 new learners in 156 countries.
Checkwriters online tools helped Benhaven, a nonprofit, save time on administrative tasks. Benhaven used features like applicant tracking, onboarding, payroll, and compliance management. The platform... allowed staff to focus more on their mission. The case highlights improved efficiency for nonprofit organizations using Checkwriters.
QuotaPath and Rippling helped Virtuous automate commission payouts and connect them directly to payroll. Before, the team spent extra time triple-checking data and doing manual work. With the new int...egration, Virtuous saves 30 minutes per pay run and avoids errors. The process is now faster, more accurate, and easy to audit. Joan, the director of accounting, recommends the solution for its ease of use and strong support.
Understanding Learning Management System Impact in Non Profit Organization Management: Real Customer Outcomes
UN Women
- Non Profit Organization Management
Howspace helped UN Women launch the Generation Equality Forum Public Conversation Platform. UN Women needed a virtual space to keep global gender equality discussions going during COVID-19. Howspace ...provided an AI-powered, safe, and open platform for diverse voices. The platform let the public join UN processes and discuss sensitive topics without harassment. Built-in AI features helped analyze multi-lingual conversations in real time. UN Women could adapt the platform quickly to meet changing needs.
Catholic Charities of Southern Nevada
- Non Profit Organization Management
Agilysys Eatec helped Catholic Charities of Southern Nevada modernize their food program operations. The organization needed better control over food procurement, storage, and inventory. Eatec stream...lined purchasing, managed inventory, and reduced costs. The solution supports a program that serves nearly 2 million meals each year. Efficiency gains allow more resources to go directly to client services. The VP of food services praised Eatec for helping keep administrative costs low.
YMCA of the Triangle
- Non Profit Organization Management
Personify360 helped YMCA of the Triangle improve their operations. Gary Autrey, senior VP of information technology, shared their experience. The YMCA needed a better way to manage their organization.... They chose Personify360 for its features. The case study highlights their journey and results with the platform.
Big Brothers Big Sisters of America
- Non Profit Organization Management
Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their ...work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
RSPCA NSW needed a better way to train staff and volunteers across a large area. They partnered with Open LMS to move from face-to-face training to blended and online learning. This made training eas...ier to access and more flexible for everyone. After using Open LMS, training participation grew by 600%. The time needed for in-person training dropped from 15 days to 5 days. Over 90% of users said the platform was easy to use and helpful for their work.
YMCA used SkyPrep to improve their online training. The case study highlights how SkyPrep helped YMCA with their learning management needs. Details about the specific challenges, solutions, or result...s are not provided in the content.
Lambda Chi Alpha
- Non Profit Organization Management
Valamis learning platform helped Lambda Chi Alpha, North America’s largest fraternity, modernize member training. The fraternity needed to streamline training, boost engagement, and personalize learn...ing. Valamis delivered a digital platform with personalized learning paths, content integration, gamification, and analytics. By the end of 2023, 4,000 members enrolled. Members praised the user-friendly interface and flexible, asynchronous learning options. The new system increased engagement and made training more effective.
United Nations Population Fund (UNFPA)
- Non Profit Organization Management
Sponge Learning created an online training program called One Voice for the United Nations Population Fund (UNFPA). The challenge was to help 3,000 staff in 150 countries communicate the organization...'s strategy with confidence and consistency. Sponge delivered a multi-language, video-based elearning solution with strong visuals and role-play scenarios. 99% of surveyed employees reported more confidence in communicating. 95% said the training improved their work outcomes. 1,100 global workers were upskilled in new ways of communicating.
This nonprofit organization
- Non Profit Organization Management
Infopro Learning created a digital experiential learning program for a nonprofit focused on youth leadership and social justice. The challenge was to help club professionals empower youth advocacy an...d leadership. Infopro Learning built scenario-based modules and interactive challenges to boost engagement and knowledge retention. Staff confidence scores rose to 83%. 97% of participants applied new skills at work. Satisfaction scores improved after the program.
The Victorian Music Teachers’ Association (VMTA)
- Non Profit Organization Management
Intuto helped the Victorian Music Teachers’ Association (VMTA) build an online learning hub for over 30 webinars. VMTA needed a platform that integrated with Membes, tracked completion data, and allo...cated CPD points. Intuto’s Content Loading Team quickly loaded the webinars and created a template for future courses. VMTA’s course offering grew to over 50 webinars. The integration lets VMTA offer courses to different member tiers with less admin work. Grouping features allow VMTA to create targeted PD series for music teachers.
AMC Institute (AMCI)
- Non Profit Organization Management
Path LMS by Blue Sky eLearn helped AMC Institute expand member access to professional development. AMCI used Path LMS to host on-demand courses, webinars, and certificate programs. Blue Sky eLearn ma...naged live events and provided technical support. AMCI saw a 450% increase in platform engagement. Members found the system easy to use and staff found it easy to manage.
Bridgercare, a large nonprofit family planning clinic in Montana, received a grant from Wisetail Works for a learning management system (LMS). The LMS will help streamline training and improve staff ...engagement. Bridgercare plans to use it for orientation and federally-required training. The clinic anticipates over 70 users for the LMS.
PeopleFluent Learning helped Humentum deliver online training to aid organizations and charities worldwide. Humentum needed a flexible, easy-to-use LMS for staff in challenging locations. PeopleFluen...t Learning provided dedicated portals and two package options for different needs. The solution made it simple for organizations to deploy and track training. In 2022, Humentum had over 290,000 enrollments and nearly 46,000 new learners in 156 countries.
BoatU.S. Foundation
- Non Profit Organization Management
ICS Learning Group's Inquisiq R3 LMS and Inquisiq Studio helped BoatU.S. Foundation modernize their e-learning program. The Foundation needed a flexible, cost-effective solution for their Boating Saf...ety course, which had to meet different state requirements. The Inquisiq platform allowed them to create a single course that adapts to each user's state. The easy-to-use authoring tool also let them maintain courses in-house. This solution met their needs on a limited budget and improved their training process.
BoatU.S. Foundation
- Non Profit Organization Management
ICS Learning Group's Inquisiq R3 LMS and Inquisiq Studio helped BoatU.S. Foundation modernize their e-learning program. The Foundation needed a flexible, cost-effective solution for their Boating Saf...ety course, which had to meet different state requirements. The Inquisiq platform allowed them to create a single course that adapts to each user's state. The easy-to-use authoring tool also let them maintain courses in-house. This solution met their needs on a limited budget and improved their training process.
Go1 helped Challenge DV move their domestic and family violence training online. Challenge DV needed to reach more people and make a bigger impact. Go1 worked with them to build and deliver eLearning... programs for the Queensland Government. Over 85,000 government employees enrolled in the training in one year. The program made it easier and safer for people to learn and respond to domestic violence at work.
Swiss Federation of Samaritans
- Non Profit Organization Management
JoomLMS helps the Swiss Federation of Samaritans train 50,000 people each year in first aid. The organization needed a flexible and stable learning management system for many users. JoomLMS supports ...training in three languages and offers several online payment methods. The platform is easy to manage and has many features. The solution allows the federation to deliver first aid courses to volunteers across Switzerland.
SCORM Cloud Dispatch helped Humentum deliver over 1,000 eLearning courses to social sector organizations worldwide. Humentum needed to provide content to many LMSs while keeping control over their co...urses. With SCORM Cloud Dispatch, they distributed 32,118 dispatch packages to 34 systems since 2010. The solution let Humentum update courses easily, control access, and track usage with detailed reports. Humentum did not need extra programming and could support members in hard-to-reach places.
The Linux Foundation
- Non Profit Organization Management
Thought Industries helped The Linux Foundation move from a homegrown system to a headless LMS. The new platform let them scale global training and certification. They now support over 300,000 profess...ionals and have seen 50% revenue growth since 2020. The Linux Foundation uses Thought Industries for online courses, certification exams, and custom content. The platform's ecommerce and multi-tenant features support both B2B and B2C sales.
Optimist International
- Non Profit Organization Management
Tovuti LMS helped Optimist International increase its officer training rate by 2,000%, going from 210 to almost 2,205 trained officers. The non-profit replaced in-person conferences and a paper syste...m with online, interactive courses. Training became uniform across 3,000 clubs and 50,000 volunteers worldwide. The organization used Dizi, an AI content tool, to boost productivity. They expanded to over 235 courses and plan to add new audiences for growth.
Brain Injury Association of America (BIAA)
- Non Profit Organization Management
YouTestMe GetCertified helped the Brain Injury Association of America automate and secure their annual certification process. BIAA needed custom test versions, collaborative grading, and automatic ce...rtificate expiration after 365 days. YouTestMe developed a Multiple Graders feature, allowing several instructors to grade tests and provide feedback. The solution included AI proctoring and custom certificate formats. BIAA benefited from a flexible, tailored system that improved grading reliability and streamlined recertification.
a science publisher
- Non Profit Organization Management
MagicBox partnered with a science publisher to build a multi-device platform with strong digital rights management. The goal was to secure content, manage licenses, and support different subscription... models. MagicBox personalized its eReader for offline access and made sure content worked on all devices. The team worked closely with the client to integrate internal systems and customize the platform for secure distribution. This helped the publisher distribute interactive content safely and flexibly.
Learning Pool Platform helped Tearfund move to blended learning for staff in over 50 countries. The platform replaced face-to-face training and made induction and courses available online. Over 1200 ...staff and partners completed pandemic-related courses. Training is now accessible in multiple languages and offline for remote staff. Tearfund reduced travel, cut carbon emissions, and improved access to life-saving information for global teams.
Learning Pool Platform helped Tearfund move to blended learning for staff in over 50 countries. The platform replaced face-to-face training and made induction and courses available online. Over 1200 ...staff and partners completed pandemic-related courses. Training is now accessible in multiple languages and offline for remote staff. Tearfund reduced travel, cut carbon emissions, and improved access to life-saving information for global teams.
Understanding E-Commerce Software Impact in Non Profit Organization Management: Real Customer Outcomes
The Little Market
- Non Profit Organization Management
Glew helps The Little Market, a nonprofit fair trade shop, get better insights from ecommerce data. The team uses Glew to see sales and marketing data in one place. They use product and inventory ins...ights to make better fulfillment decisions. Glew's channel mapping shows how marketing channels impact sales. The Little Market uses customer segments to run targeted email and SMS campaigns. This leads to better customer retention and more accurate reporting.
The ASPCA wanted to get more donations all year, not just during the holidays. They worked with Rokt to run ads on ecommerce sites and used lookalike audiences to find new donors. They also tested di...fferent ads to see what worked best. As a result, donor volume grew by 89% year-over-year. Conversion rates from lookalike audiences were 413% higher than other groups.
The Salvation Army
- Non Profit Organization Management
SureDone helped The Salvation Army launch unified e-commerce for their Northwest stores. The old system was too centralized and could not scale. SureDone's web-based platform let each store list and ...manage its own products while keeping a single eBay presence. Staff could use the system from any location. The Salvation Army brought 14 stores online, increased revenue, and reached more customers and donors. The platform supports future growth and boosts brand visibility.
National Wildlife Foundation
- Non Profit Organization Management
The National Wildlife Foundation wanted a new website that matched their corporate branding. They worked with Virid to build a custom site. The project included customization, integrations, and site ...development. The case does not mention specific results or numbers.
SOS Children’s Village
- Non Profit Organization Management
EmbedForms helped SOS Children’s Village collect event participants. The organization needed to reach more people and gather information quickly. EmbedForms made it easy to build clear, simple forms.... The team at EmbedForms responded fast to questions. SOS Children’s Village saved time and reduced costs managing responses. The forms increased response rates and looked good on their website.
Non Profit Organization Management Implementation Playbook: Email Security Best Practices
isb Ambulante Dienste gGmbH
- Non Profit Organization Management
EGroupware Enterprise Line (EPL) helped isb Ambulante Dienste gGmbH manage communication and scheduling. The company needed software that worked on all operating systems and found EGroupware in a Lin...ux magazine. EPL runs well under Linux, is open source, and works smoothly with outsourced hosting. The group appointment calendar stopped meeting conflicts and made scheduling fast and easy. 120 out of 1200 employees use EPL for mobile, location-independent work. Support is rarely needed, but when required, the team responds quickly and competently.
Charitable foundation Food Bank "Maisto bankas"
- Non Profit Organization Management
ONLYOFFICE project management tool helped Maisto bankas, a charitable food bank in Lithuania, coordinate food collection activities. They used the system to delegate tasks, store information, and pla...n large projects. The CRM feature improved communication with partners and donors. In one project, they collected food worth almost 300,000 EUR in two days. All food was distributed to people in need, with project costs covered by donors.
Jacques Pépin Foundation
- Non Profit Organization Management
Memberful helped the Jacques Pépin Foundation launch a membership site when in-person fundraising stopped during the pandemic. The foundation used Memberful to offer access to a video recipe book, ex...panding their donor base and supporting their mission of culinary education. Membership now makes up about a third of their revenue. The new model reduced pressure on traditional fundraising events. Members get access to over 200 cooking videos, helping them learn new skills while supporting the foundation's work.
Zürcher Kantonalverband für Sport
- Non Profit Organization Management
Zürcher Kantonalverband für Sport is a non-profit organization that manages a large amount of data every day. They needed a better way to store and find documents, as their old system was slow and co...nfusing. They chose AMAGNO as a digital document management system. With AMAGNO, they can now search for files quickly and save space. The new system helps them work faster and makes their daily tasks easier.
Endangered Wildlife Trust
- Non Profit Organization Management
DocuWare helped Endangered Wildlife Trust digitize and automate its document management. The non-profit faced slow, manual processes for procurement and accounting. DocuWare replaced Excel forms and ...email approvals with digital workflows and secure archiving. Integration with SharePoint and Sage Intacct made adoption easy and data transfer automatic. The team now tracks approvals in real time and spends less time on admin. This lets them focus more resources on wildlife conservation.
UNICEF Denmark
- Non Profit Organization Management
Lasernet helped UNICEF Denmark improve their form printing process. The solution made it easier for UNICEF Denmark to manage and print forms. This led to better efficiency in their document handling.... The case highlights how Lasernet supports non-profit organizations with document management needs.
American Library Association
- Non Profit Organization Management
Componize CCMS helped the American Library Association improve content management and publishing. The challenge was to enable global teams to collaborate and manage the RDA standard. The solution use...d Componize CCMS for web-based authoring, translation, and publishing to multiple formats. The results were a 50% reduction in content publishing time and a 30% reduction in production costs. Non-technical authors can now contribute directly online.
Drupal Association
- Non Profit Organization Management
Fastly helped the Drupal Association improve website speed and reliability for millions of users. Drupal.org migrated to Fastly in under two weeks and saw a 33% decrease in page load time. Fastly’s O...rigin Shield protected against traffic spikes and reduced operational costs. Instant Purge and Custom VCL let Drupal update content in 150 milliseconds, down from 45 minutes. Cache hit ratio increased from 70% to over 90%, making the site faster and more efficient.
Drupal Association
- Non Profit Organization Management
Fastly helped the Drupal Association improve website speed and reliability for millions of users. Drupal.org migrated to Fastly in under two weeks and saw a 33% decrease in page load time. Fastly’s O...rigin Shield protected against traffic spikes and reduced operational costs. Instant Purge and Custom VCL let Drupal update content in 150 milliseconds, down from 45 minutes. Cache hit ratio increased from 70% to over 90%, making the site faster and more efficient.
Leadership Buffalo
- Non Profit Organization Management
Fission CMS helped Leadership Buffalo connect with the Buffalo community. The custom website lets visitors learn about programs, members, and sponsors. People can apply for membership online. The exe...cutive director praised how easy it is to update the website. The site supports Leadership Buffalo’s mission to make Buffalo better.
Real Results: Help Desk Customer Stories from Non Profit Organization Management
Folkspel
- Non Profit Organization Management
Puzzel Conversational Intelligence helped Folkspel, a Swedish non-profit lottery, find out why customers cancel subscriptions early. They used AI to analyze sales and customer service calls. This let... them improve sales scripts and align communication. Folkspel saw a 20% increase in customer satisfaction, a 44% rise in win-back attempts, and a 20% drop in costs. The solution helped them keep more customers and support their mission.
The William and Flora Hewlett Foundation
- Non Profit Organization Management
Giva HelpDesk and Giva KnowledgeManager replaced BMC Track-It! for The William and Flora Hewlett Foundation. The foundation wanted a web-based help desk with strong knowledge management and self-serv...ice features. Giva was easy to set up and customize, going live in about a week. The average time to close service requests dropped by 40%. First call resolution increased by 45%. Employee satisfaction and support cost improved. The foundation now uses Giva for IT and other departments.
Cruz Roja Francesa
- Non Profit Organization Management
Gmelius helped Cruz Roja Francesa migrate 10,000 group emails from Microsoft Outlook to Google Workspace. They used Gmelius shared inboxes to improve collaboration, delegate work, and boost email sec...urity. Over 40,000 staff and volunteers now use 8,000 shared inboxes for better communication. The solution made onboarding easy by integrating directly into Gmail. This change increased transparency and made it easier to transfer information between team members.
Web+Center is open source help desk software for non-profits. JDRF uses Web+Center to support IT operations for over 100 volunteer chapters across the United States. More than 40 techs at JDRF rely o...n the system for IT help desk, facilities management, and asset tracking. The software has met all their needs for over 8 years. JDRF praises the excellent customer service and flexibility of the program.
Mission Health Services
- Non Profit Organization Management
SysAid helped Mission Health Services move their IT service management to the cloud. The organization faced challenges with limited resources, budget concerns, and strict data security needs. After m...igrating, they saved 10-15 minutes on each ticket and reduced mean time to resolve (MTTR) by 10%. Now, 75% of tickets close on the same day, up from just 1/8 before. The cloud solution also improved compliance, cut costs, and made IT operations easier for their team.
Boys & Girls Clubs of America
- Non Profit Organization Management
GoTo Connect helped Boys & Girls Clubs of America connect 5,000 clubs across the country. The nonprofit needed a flexible, cost-effective phone system to support staff, partners, and donors from anyw...here. GoTo Connect integrated with Microsoft Teams, making calls seamless and easy for staff. The solution reduced infrastructure costs and improved communication quality. IT administrators now have a simple interface to manage the system.
NMDP (Be The Match)
- Non Profit Organization Management
Splunk AppDynamics helps NMDP (Be The Match) save time and lives. The organization uses the platform to improve operations. This leads to faster and more reliable service. Splunk AppDynamics supports... their mission to help patients. The solution makes their work more efficient.
Business Intelligence Success Stories: How Non Profit Organization Management Companies Drive Results
The Linux Foundation
- Non Profit Organization Management
Cube Cloud helped The Linux Foundation improve embedded analytics for their open-source projects. Before Cube, their data tools were slow, costly, and hard to manage. With Cube Cloud, they reduced op...erational overhead and made data integration easier. The Linux Foundation now gets faster, more reliable insights using Cube's semantic layer. The team found onboarding simple and support from Cube very helpful.
Finnish Red Cross
- Non Profit Organization Management
Jedox helped the Finnish Red Cross cut its budgeting and planning time by 50%. The organization used to manage over 100 Excel spreadsheets, making the process slow and error-prone. With Jedox, they d...eployed 200 licenses and improved collaboration and data quality. Now, the finance team spends less time on manual tasks and more on strategic planning. Real-time insights and better integration have boosted productivity and ensured strong financial stewardship.
The Violence Prevention Project
- Non Profit Organization Management
Juice Analytics helped The Violence Prevention Project use data storytelling to make their research on mass shootings more accessible. The Violence Prevention Project had trouble sharing complex data... with reporters, researchers, and the public. Juice built seven custom applications for their website. These apps turned raw data into easy-to-read visuals and stories. Reporters now get quick context, and researchers can access raw datasets. The new tools made the data easier to use and helped the organization reach more people.
The Connection For Women and Families
- Non Profit Organization Management
Stonefield Query for AccountMate helped The Connection For Women and Families solve complex reporting problems. Before, their reporting tools were hard to use and could not handle multiple conditions... or join data from different tables. After switching to Stonefield Query, they found it easy to learn and use. Sue Andersen, the systems director, quickly created mailing lists, financial, and membership reports. She now saves a lot of time and can export data for other uses. The software made reporting simple and accurate.
Saamaka community
- Non Profit Organization Management
EOS Data Analytics used satellite data analytics to help the Saamaka community in Suriname fight deforestation. The Saamaka faced threats from logging and environmental damage to their ancestral fore...sts. EOSDA provided high-resolution satellite imagery and monitoring tools. This helped the community map their territory and track illegal activities. The solution empowered the Saamaka to protect their land and preserve their way of life.
Cyfe's white label dashboard helped SMCo Thrift improve sales for their clients. SMCo Thrift needed a better way to visualize store data and track key metrics. They chose Cyfe for its scalability, si...mplicity, and price. Teams used TV Mode to review sales goals and performance. The dashboard made it easy to share results and transfer donor data. SMCo Thrift's clients saw a 41% total sales increase after using Cyfe.
Sisense helped USA Swimming improve data access and analytics for its 400,000 members. Before Sisense, USA Swimming struggled with static data, slow report updates, and limited insights. Sisense deli...vered user-friendly dashboards, advanced segmentation, and faster report updates. Load times improved 3x, and report updates now happen the same day instead of weeks. Clubs can now compare their performance to national averages and access better self-service analytics.
Connect Our Kids
- Non Profit Organization Management
Connect Our Kids used yFiles to build Family Connections, a tool for social workers in the foster care system. Before, social workers tracked family connections on paper, which was slow and hard to s...hare. With yFiles, they created interactive support maps that show family trees and help find contact information fast. The "zoom to see more information" feature lets users see details by zooming in. The tool saves time and helps social workers spend more time with children, finding them permanent families.
St John Ambulance
- Non Profit Organization Management
Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
Covenant House International
- Non Profit Organization Management
Civis Platform helped Covenant House International centralize data from EveryAction, GA4, and spreadsheets into one warehouse. The solution automated workflows and reporting, saving time and reducing... manual work. Covenant House archived over 5 million CRM records, leading to $2 million in savings over five years. AI tools in Civis made SQL analysis faster and easier. The analytics team now delivers insights more quickly and supports their mission better.
How Non Profit Organization Management Companies Are Using Sweepstakes
AARP (Create the Good)
- Non Profit Organization Management
Contest Factory built a branded contest site for AARP's Create the Good division. The Dream Builders Video Contest aimed to boost volunteer engagement and support non-profits. Contest Factory integra...ted the contest with AARP’s registration system and provided a custom judging panel. They also ran TV ads and used Viral DNA analytics to track engagement. The contest increased Create the Good’s brand awareness and delivered new members.
Vancouver Aquarium
- Non Profit Organization Management
The Vancouver Aquarium wanted to grow its email list and raise awareness of its penguin attraction. They used a Facebook contest to engage local fans. Participants submitted photos, videos, or texts ...about British Columbia locations. Winners received a family membership and a VIP penguin experience. The contest increased email sign-ups and strengthened community ties. Strutta's analytics showed a 100% newsletter opt-in rate and over 80% of visitors were local.
World Vision Canada
- Non Profit Organization Management
Webtrends Optimize helped World Vision Canada improve its donor website. The charity wanted to make the site better for donors and save money on development. Before, they made changes based on guesse...s. With Webtrends Optimize, they used A/B and multivariate testing to find what works. The team learned what changes increased conversions and which ideas to avoid. This saved time and money. The platform gave them data to make smart choices and plan future tests.
Auto Dialer Success Stories: How Non Profit Organization Management Companies Drive Results
Second Harvest Heartland
- Non Profit Organization Management
Second Harvest Heartland improved its call center with ServiceNow and 3CLogic. They now return calls 74% faster. In the first month, they handled almost 2,000 calls. By month three, they supported ov...er 8,000 neighbors. The new system helps them provide better support in seven languages.
Citizens Advice
- Non Profit Organization Management
The Bot Platform helped Citizens Advice automate onboarding, surveys, event support, and internal communications using bots on Workplace. Before, staff struggled with manual tasks and poor informatio...n access. With bots, new hires get guided onboarding, HR processes are automated, and event info is shared easily. The Stand Up bot improved team communication and reduced meetings. Over 90% of users gave positive feedback, and staff now save time and engage more with Workplace.
Real Results: Payment Gateways Customer Stories from Non Profit Organization Management
AEB-Inclusion
- Non Profit Organization Management
Payfacile helps AEB-Inclusion collect donations and sell products online. The association creates inclusive educational games for families and professionals. They needed a simple way to manage sales ...and track payments. Payfacile offers easy e-commerce tools and payment tracking. The team values the platform's accessibility and flexible pricing. This solution supports their mission to help children with neurodevelopmental disorders.
Kinsley’s Cookie Cart
- Non Profit Organization Management
PaySimple helped Kinsley’s Cookie Cart, a nonprofit, collect donations and manage donor data. The foundation needed an easy way to accept payments online and in-person. PaySimple provided an integrat...ed payment and CRM solution. This made it simple to process credit card and ACH donations, sell event tickets, and track supporters. In the first year, Kinsley’s Cookie Cart raised $125,000 using PaySimple. The team now spends less time on admin and more on helping families facing pediatric cancer.
Real Results: Presentation Software Customer Stories from Non Profit Organization Management
World Resource Institute (WRI)
- Non Profit Organization Management
Powtoon helped the World Resource Institute (WRI) create dynamic learning content quickly. WRI used Powtoon to train over 2,500 employees with more than 300 videos and 60+ bespoke courses. Before Pow...toon, WRI struggled with slow, hard-to-use tools. With Powtoon, they built a positive learning culture and improved employee engagement. The platform made it easy to deliver quality training that matched WRI’s goals.
Neighborhood Housing Trust
- Non Profit Organization Management
Piktochart helped Neighborhood Housing Trust, a Maine-based affordable housing nonprofit, improve communication with diverse stakeholders. The team used Piktochart to turn complex housing information... into engaging visuals for social media and newsletters. Pre-sized templates and easy brand management made content creation fast and simple. The platform's intuitive design allowed even interns to create professional materials quickly. As a result, audience engagement increased and the team saved time on communications.
Proven Digital Analytics Use Cases for Non Profit Organization Management Teams
DKMS
- Non Profit Organization Management
Piwik PRO helped DKMS, a global non-profit, optimize their online campaigns and donor registration funnels with GDPR-compliant analytics. DKMS needed to replace Google Analytics to meet strict Europe...an privacy laws. They chose Piwik PRO for its privacy features, easy setup, and strong customer support. With advanced funnel reporting, DKMS improved their donor registration process and saw a 3% increase in conversion rate on their US website. The analytics suite also helped DKMS test and optimize their online campaigns for better results.
St John Ambulance
- Non Profit Organization Management
Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
Royal Society of Chemistry
- Non Profit Organization Management
New Relic helped the Royal Society of Chemistry modernize its digital infrastructure. The society needed better visibility into application performance as it moved to a microservices cloud-based arch...itecture. New Relic provided deep insights into code, real-user monitoring, and error rates. Teams now use dashboards to quickly react to issues and reduce downtime. The platform supports global performance monitoring and helps plan for future growth. This improved access and reliability for users worldwide.
Understanding Social CRM Impact in Non Profit Organization Management: Real Customer Outcomes
NEW
- Non Profit Organization Management
Nutshell CRM helped NEW, a nonprofit consulting firm, solve problems with their old CRM. Their previous system was hard to use and slowed down their team. With Nutshell CRM, NEW got a simple and colo...rful dashboard. Team members could track client work easily. This led to better teamwork and more useful client outreach. During the COVID-19 pandemic, Nutshell CRM helped NEW move to virtual programs and stay clear on their mission.
Non Profit Organization Management Implementation Playbook: Other Demand Generation Best Practices
YMCA of Delaware
- Non Profit Organization Management
Formstack helped YMCA of Delaware automate contract workflows. They used Formstack Forms and Salesforce integration to manage member requests and store data. The YMCA adopted Formstack across all 10 ...locations, collecting over 300,000 submissions. They added advanced security for HIPAA compliance and used Documents and Sign for contracts and childcare releases. This saved them $50,000 and hundreds of staff hours.
Union Gospel Mission
- Non Profit Organization Management
DepositFix helped Union Gospel Mission fix donation problems in HubSpot. Their old system was hard to manage and caused lost donations. DepositFix let them use one tool for all donation forms and pay...ments. Staff could set up and test new donation pages faster. After one year, donation revenue went up by 17%. Donors found it easier to give online.
Convoy of Hope
- Non Profit Organization Management
Convoy of Hope is a nonprofit that helps people in need around the world. They wanted to get more donors and keep them engaged, but struggled with sending thank you gifts. They used PFL’s direct mail... and gift fulfillment, integrated with Salesforce Marketing Cloud, to send t-shirts and notes to donors. This made the process easy and fast. The campaign led to a 10x return on investment and three times more donors.
Salesforce Nonprofit Cloud helped Fundacja DOM move from paper and Excel to a single CRM. Before, they struggled with scattered data and slow processes. The new system brought all donor, volunteer, a...nd beneficiary data into one place. It automated fundraising, document creation, and communication. Now, Fundacja DOM can run campaigns faster and manage support more easily.
Swedish Red Cross
- Non Profit Organization Management
Blue Billywig interactive video helps the Swedish Red Cross teach first aid to 350,000 people. The organization uses storytelling and gamification in its campaign. The goal is to create awareness and... provide first aid training in remote areas. The campaign encourages viewers to download the Red Cross app and share the course online. The interactive video platform supports learning where no instructors are available.
American Cancer Society
- Non Profit Organization Management
CHILI GraFx helped the American Cancer Society unify global marketing creation. Before, 12 marketing departments worked in silos with an inflexible DAM. CHILI GraFx's GraFx Publisher enabled a flexib...le artwork builder, letting staff and volunteers create on-brand materials easily. The new system cut Distinguished Events job requests from over 2,000 hours in 2015 to just 117 hours by 2019. For Discovery Shops, 7 templates replaced 400 PDFs, generating 630 customizations in 2 months. In 2018, ACS produced over 13,000 customizations with about 1,200 active templates.
How Non Profit Organization Management Companies Are Using Sales Intelligence
Spirit of Liberty Foundation
- Non Profit Organization Management
Winmo helps the Spirit of Liberty Foundation connect with corporate sponsors. The Foundation needed to reach decision-makers at large companies to support its mission. Winmo gave them access to accur...ate contact information for CEOs, CMOs, and PR teams. This made it easier to build partnerships with brands like Ford, Pepsi, and Johnson & Johnson. The Foundation reports a 20-30% response rate from outreach using Winmo. Winmo is critical to their success in gaining new sponsors.
Employ Prince George's, Inc.
- Non Profit Organization Management
Employ Prince George's, Inc. wanted to help local residents and businesses in Prince George's County, Maryland. They needed a way to show stakeholders the real needs of the community and get funding.... They used Lightcast’s Developer platform to access labor market data and better communicate with government and business leaders. This helped them secure $6 million in funding for local businesses. They also doubled the number of citizens served and assisted 6,000 local businesses since their founding.
Real Results: Meeting Management Customer Stories from Non Profit Organization Management
Southwest Wildlife Conservation Center
- Non Profit Organization Management
Xola helped Southwest Wildlife Conservation Center move from manual tour scheduling to an automated system. The nonprofit needed to save money and staff time to help more wildlife. Xola's onboarding ...was easy and the team liked the custom reporting features. With Xola, they gained confidence in their tour schedules and data. This allowed them to make better business decisions and support their mission.
SEO Success Stories: How Non Profit Organization Management Companies Drive Results
HelloAsso
- Non Profit Organization Management
Semji helped HelloAsso boost their content performance. HelloAsso wanted to increase traffic and productivity for their non-profit platform. With Semji, they optimized 55 existing articles and create...d 241 new ones. The platform provided SEO briefs and keyword guidance. As a result, HelloAsso saw a 260% increase in off-brand traffic and produced 296 pieces of content. One new article now gets 7,000 monthly clicks.
A national nonprofit organization
- Non Profit Organization Management
Choozle helped a national nonprofit organization boost donations with a multi-channel, multi-device digital advertising strategy. The nonprofit used full-funnel attribution to see which channels drov...e the most conversions. Choozle delivered a $13 cost per acquisition for a $9.99 monthly donation. Users who saw ads on both mobile and tablet had a 0.12% conversion rate, higher than single-device rates. The nonprofit learned that cross-device campaigns improved results and will use these insights for future digital ad planning.
Emplifi helps Dogs Trust manage social media for 20 rehoming centers with over 60 accounts. The platform lets Dogs Trust schedule, organize, and report on content from one place. Emplifi boosts team ...productivity by making it easy to plan and publish posts across all channels. Dogs Trust uses Emplifi to find top-performing content and track trends. The charity saves time and energy, reaching more people and improving online support for dog owners.
Ohio Energy Project (OEP)
- Non Profit Organization Management
Kotobee helped Ohio Energy Project (OEP) turn its energy education curriculum into digital, interactive ebooks. OEP needed a user-friendly way to make their content engaging and accessible for studen...ts and teachers. Kotobee provided customizable features and cloud hosting, making the ebooks interactive and age-appropriate. OEP plans to measure success through student and teacher feedback on the new digital materials.
B Lab Global uses Infogram to make complex data easy to understand. The nonprofit needed a way to share big data stories with a global audience. Infogram helped them create interactive charts, report...s, and visual content. This made their reports more engaging and accessible. B Lab Global improved how they share information with supporters and stakeholders.
MadCap Flare and MadCap Flare Online help Boys Town modernize employee training materials. The nonprofit needed to ensure consistent, high-quality information for staff across its youth care programs.... Using MadCap Software, Boys Town delivers uniform workbooks and manuals, streamlines content updates, and enables easier collaboration. Some updates that used to take half a day now take just five minutes. Senior leaders quickly approved new projects thanks to rapid prototyping with MadCap Flare.
Charitable foundation Food Bank "Maisto bankas"
- Non Profit Organization Management
ONLYOFFICE project management tool helped Maisto bankas, a charitable food bank in Lithuania, coordinate food collection activities. They used the system to delegate tasks, store information, and pla...n large projects. The CRM feature improved communication with partners and donors. In one project, they collected food worth almost 300,000 EUR in two days. All food was distributed to people in need, with project costs covered by donors.
The International Cat Association (TICA)
- Non Profit Organization Management
Localize helped The International Cat Association (TICA) translate their website and application forms into 15 languages. Before Localize, international registrants struggled with manual, paper-based... processes, causing long delays and staff overload. With Localize's Salesforce integration and easy-to-use platform, TICA quickly provided translations and improved workflow. As a result, TICA saw a 30% increase in business growth and revenue, and 100% more international users on their site.
BoatU.S. Foundation for Boating Safety and Clean Water
- Non Profit Organization Management
dominKnow | ONE helped BoatU.S. Foundation expand its educational offerings. The platform enabled responsive content for flexible delivery. BoatU.S. improved collaboration across its partner network.... Support tickets dropped by 90%. The Foundation modernized its national safety course using dominKnow | ONE.
Skylight Ventures
- Non Profit Organization Management
Softr helped Skylight Ventures build a custom applicant tracking platform for refugee entrepreneurs. The old system was hard to use and lacked features for tracking funding and repayments. With Softr... and Airtable, they created a flexible portal that automates funding and repayment, supports remote access, and allows judges to score applications. The new platform enabled them to raise over £150,000 and reach 1,000+ refugee entrepreneurs. Skylight plans to add more features to help applicants connect and learn.
Real Results: CRM Customer Stories from Non Profit Organization Management
Big Brothers Big Sisters of America
- Non Profit Organization Management
Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their ...work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
Big Brothers Big Sisters of America
- Non Profit Organization Management
Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their ...work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
A non-profit organization in Greece
- Non Profit Organization Management
Bitrix24 helped a non-profit organization in Greece manage sales and clients. The organization used CRM, sales management, and contact center features. They improved teamwork with collaboration tools... and project management. Automation and analytics made their work easier. Mobile access let them manage tasks and sales on the go.
A non-profit human services organization in the Greater Pittsburgh area
- Non Profit Organization Management
CiviCRM helped a non-profit human services group in Pittsburgh move from multiple Access databases to an online system. The group needed staff to update participant info from the field but faced high... costs. Using Drupal and CiviCRM, they registered events, managed donations, and sent bulk emails. They built a new database to track program and HR data online. Improved permissions for activities and cases made CiviCRM a better fit for their needs.
Albuquerque Community Foundation
- Non Profit Organization Management
CommunitySuite by Foundant helped Albuquerque Community Foundation improve their processes. They moved from FIMS to CommunitySuite. The foundation benefited from ongoing training and unlimited custom...er support. The solution supported both donor management and finances. The organization saw better operations across the board.
The Writers Guild Foundation
- Non Profit Organization Management
Giveffect helped the Writers Guild Foundation move their in-person events to Zoom during the pandemic. The nonprofit used Giveffect’s Zoom integration and email marketing tools to manage events and c...ommunicate with supporters. Event attendance grew from 4,504 in 2018 to 18,089 in 2021, a 4x increase. The Foundation uses Giveffect’s CRM to group supporters and send targeted messages. They also use reporting tools to track event success. Staff say Giveffect made it easy to manage tickets, donations, and communications.
Hope for Tomorrow
- Non Profit Organization Management
Hope for Tomorrow used storytelling to share Aria's journey from poverty to college. The nonprofit focused on child education. Their story showed how education can change lives. Sharing Aria's story ...brought strong support for their cause. Storytelling helped them connect with donors and highlight their impact. This case shows the power of authentic stories in nonprofit fundraising.
Cancer CAREpoint
- Non Profit Organization Management
NewOrg Management System helped Cancer CAREpoint switch to a HIPAA-compliant online database. The nonprofit migrated 8 years of legacy data and now uses a public web portal for client and event sign-...ups. Staff can manage intake, track care, and use secure document exchange. NewOrg improved workflows and enabled better reporting. Cancer CAREpoint now uses automated email campaigns, surveys, and reminders to engage clients and staff.
Charitable foundation Food Bank "Maisto bankas"
- Non Profit Organization Management
ONLYOFFICE project management tool helped Maisto bankas, a charitable food bank in Lithuania, coordinate food collection activities. They used the system to delegate tasks, store information, and pla...n large projects. The CRM feature improved communication with partners and donors. In one project, they collected food worth almost 300,000 EUR in two days. All food was distributed to people in need, with project costs covered by donors.
National FFA Foundation
- Non Profit Organization Management
StratusLIVE 365 helped National FFA Foundation replace 14 separate technology platforms with one integrated Microsoft Dynamics 365-based solution. The new platform improved donor engagement, reportin...g, and dashboard creation. Staff used Microsoft Office integration and Outlook plugins to streamline daily tasks. In one year, National FFA Foundation saw an 18% increase in total payment revenue and a 33% rise in average gift amount. The platform made donor data easy to access and improved team efficiency.
Headway Hertfordshire
- Non Profit Organization Management
JunariCRM+ helped Headway Hertfordshire, a charity for brain injury support, reduce process complexity. Staff now spend less time on admin and more on core services. The system gives clear, integrate...d processes and better management information. Training made it easy for staff to use. The charity can now give funders the data they need, helping secure ongoing funding.
YMCA of Orange County
- Non Profit Organization Management
YMCA of Orange County needed a new CRM solution to increase enrollment in their Before and After School Programs. They chose LineLeader by ChildcareCRM to automate sales and marketing. This allowed t...hem to manage inquiries faster and save dozens of hours per month. As a result, they increased registrations and standardized marketing across 63 locations.
The Ocean Cleanup
- Non Profit Organization Management
Sales Cloud and Findock helped The Ocean Cleanup manage and track all donations in one place. The organization wanted better insight into donor behavior and campaign results. Cobra implemented Findoc...k on Salesforce, integrated multiple payment platforms, and set up automated thank-you emails. Now, The Ocean Cleanup has a clear overview of donations and can target campaigns more effectively. This helps them build stronger donor relationships and increase their impact.
The British Cardiovascular Society
- Non Profit Organization Management
VeryConnect provided the British Cardiovascular Society with a new membership platform. The old system was hard to use and did not fit their needs. The new platform made admin work easier and improve...d member engagement. Automated processes and better reporting helped the team save time. The BCS now has a flexible system that supports growth and cost savings. The project finished on time and within budget.
Nationale Bond EHBO
- Non Profit Organization Management
WEM No-Code Platform helped Nationale Bond EHBO modernize volunteer and membership management. The organization replaced manual processes with a mobile-first portal, letting 350+ local clubs update m...ember data and register for training in real time. This reduced administrative workload and improved data accuracy. Volunteers now spend less time on paperwork and more time on first aid services. The solution is cost-effective and built for future needs.
Quickbase helped UnidosUS replace $80,000 in software licenses by moving from complex spreadsheets to a central data platform. Staff now use Quickbase apps for affiliate data, making reporting self-s...ervice and saving time. The organization shifted from data as a burden to a strategic asset. More team members can build solutions without developers. Quickbase empowered UnidosUS to make more data-driven decisions.
Banco di Napoli foundation
- Non Profit Organization Management
vtenext helped Banco di Napoli foundation digitize its grant application process. The foundation moved from paper-based, manual workflows to a cloud-based CRM with a dedicated web portal. This allowe...d for centralized records, automatic data checks, and digital archiving. The new system enabled remote work and improved transparency. The project went live in just one month, making daily work faster and more efficient.
Axelor's Low Code platform helped FNATH digitize its member management and documents. FNATH needed to speed up membership processing and improve service for its 100,000 members. Axelor provided an ER...P and CRM solution that unified data, enabled online payments, and simplified fee distribution. The platform allowed FNATH to manage 20,000 legal cases per year and respond to member questions within 48 hours. FNATH improved member services and now plans to expand to donor management.
Understanding Marketing Automation Impact in Non Profit Organization Management: Real Customer Outcomes
One More Day on the Appalachian Trail
- Non Profit Organization Management
Zapier helped One More Day on the Appalachian Trail automate their application process. The nonprofit needed a low-cost way to build a custom app. Using Zapier, they created the app in five hours and... saved thousands of dollars. The new process made application reviews four times faster. The team also saved over 150 hours of manual work each year.
Museum of Science and Industry, Chicago
- Non Profit Organization Management
ActiveCampaign helped the Museum of Science and Industry, Chicago improve email marketing and guest engagement. The museum needed more advanced tools than Mailchimp to personalize messages and automa...te campaigns. They used ActiveCampaign with Salesforce to manage over 350,000 contacts and send targeted emails. This led to a 206% year-over-year revenue growth, strongly supported by email marketing. Staff can now segment contacts and automate features, making guest communication more effective.
Lob's Address Verification API helped Ameelio build a free app for families to send letters to incarcerated loved ones. Ameelio used Lob to standardize over 1,800 prison addresses and track mail deli...very. The integration took less than a day and enabled a fast launch. In the first week, users sent 300 letters and 88% added a contact. Lob's platform removed the need for complex print and mail logistics, letting Ameelio focus on its mission.
VIA Institute on Character
- Non Profit Organization Management
Klaviyo helped VIA Institute on Character grow their email revenue share by 2.5x after switching from Listrak. VIA is a global non-profit focused on character strengths. They faced slow growth and li...mited automation with Listrak. Klaviyo enabled easier automation and better access to subscriber data. Now, 54% of their Klaviyo-attributed revenue comes from automated flows in 2024. The switch allowed VIA to scale and evolve quickly.
Dotdigital helped Visit KC automate their welcome email series and improve subscriber engagement. The team used Dotdigital’s drag-and-drop email builder and embedded signup forms for instant welcome ...emails. They also created a preference center to let subscribers manage their content. Visit KC saw a 15% increase in open rates and a 25% rise in click-through rates. The new system made it easier to cross-promote secondary newsletters and capture marketing preferences.
Big Brothers Big Sisters of America
- Non Profit Organization Management
Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their ...work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
Center for Plant Conservation at San Diego Zoo
- Non Profit Organization Management
Caspio's low-code application platform helped the Center for Plant Conservation at San Diego Zoo build a custom online database for endangered plant species. The team needed a secure, user-friendly s...ystem for volunteers with limited technical skills. Caspio enabled fast development, secure data management, and easy access from any device. The new database improved data collection speed and quality. The solution saved the organization significant costs compared to hiring a web programmer.
Danish Red Cross
- Non Profit Organization Management
Agillic helped the Danish Red Cross improve their omnichannel fundraising. The Red Cross used Agillic to send faster and more targeted text messages and emails. This led to a 60% increase in text mes...sage conversion value and a 120% increase in email conversion value. Setting up emails became much faster, saving time for the team. Agillic also made it easier to use data for personalisation and loyalty.
The Alfred Foundation
- Non Profit Organization Management
Ortto helped The Alfred Foundation switch from Pardot to improve donor relationships and use Salesforce data better. Balanced Effect, an Ortto partner, guided the change. The Alfred Foundation used O...rtto to run personalized campaigns and streamline operations. They saw a 60% increase in open rates and a 3% increase in click-through rates. Staff found Ortto easy to use and quick to onboard.
Kingdom Air Corps
- Non Profit Organization Management
Knack helped Kingdom Air Corps improve their operations and communication. They used Knack for custom CRM, customer portal, online database, inventory management, and asset management. The solution a...ddressed needs like work orders, project management, and financial management. Kingdom Air Corps operates in the non-profit sector. The case highlights how Knack supports better business processes for non-profits.
The Kindness Institute
- Non Profit Organization Management
Flowlu helped The Kindness Institute manage funding and operations better. Before Flowlu, they used Google Sheets and scattered documents, which caused confusion. Flowlu's CRM and project management ...tools gave them a clear view of funding and centralized contacts. Setup took less than a day. The team now tracks tasks and funding easily. Operations are smoother, and they spend less time on admin work.
Terre des hommes
- Non Profit Organization Management
CommCare helped Terre des hommes improve child health care in Burkina Faso. They built a tablet app called the Electronic Register of Consultations (REC) on CommCare. The app helps nurses follow IMCI... protocols and manage cases better. Over 4,000 community health workers use REC to treat about 200,000 children each month in 729 clinics. The program is now moving to Ministry of Health ownership.
Deaf Action Center
- Non Profit Organization Management
Grammarly helps Deaf Action Center improve written communication for the deaf and hard of hearing community. Eric Patterson and his team use Grammarly to ensure their English writing is clear and pro...fessional. This helps them work better with hearing colleagues and partner businesses. Grammarly supports their mission to provide equal opportunities and services. The tool makes it easier for deaf professionals to communicate in written English.
Amnesty International Spain
- Non Profit Organization Management
Nextcloud Enterprise helps Amnesty International Spain protect confidential data. The organization uses Nextcloud to let employees work together and share files safely. They secure the data of over 2...,300 activists, campaigns, and projects every day. Nextcloud supports better teamwork and strong data protection for the non-profit.
How Non Profit Organization Management Companies Are Using Visitor Management
Leicestershire Search and Rescue (LeicSAR)
- Non Profit Organization Management
SwipedOn helped Leicestershire Search and Rescue move from paper sign in to a digital system. The team needed faster, more secure sign in for volunteers and visitors. SwipedOn made it easy to track w...ho was on site and report volunteer hours to police. The solution improved speed, accuracy, and data security. LeicSAR can now quickly access team information in emergencies and provide accurate records to authorities.
Street Soccer Scotland
- Non Profit Organization Management
Envoy helped Street Soccer Scotland manage visitor sign-in at their Change Centre. The center needed a secure, welcoming environment and compliance with health rules. Envoy digitized sign-in, customi...zed registration, and provided analytics. Visitor volume tripled month over month. The center welcomed over 15,000 visitors in less than a year. Envoy's data helped secure council approval for full facility ownership.
How Non Profit Organization Management Companies Are Using Tag Management
Leukaemia Foundation of Australia
- Non Profit Organization Management
Integrate.io helped Leukaemia Foundation of Australia cut data processing time by 90%. The team replaced manual spreadsheets with automated data pipelines using Integrate.io’s no-code platform. They ...unified data from Salesforce, Google Analytics, and social media into Snowflake for real-time insights. Fundraising, marketing, and finance teams now use advanced analytics and machine learning for better donor forecasting. Integrate.io’s support enabled the foundation to handle high web traffic during major campaigns without downtime.
SyncApps by Cazoomi helps Encore.org connect Salesforce and Mailchimp. Encore.org needed to reach more supporters and segment their audience better. The native Salesforce-Mailchimp integration did no...t support automated syncs or group segmentation. SyncApps automated the syncing of marketing lists and enabled real-time updates. Encore.org now saves time, targets supporters better, and runs more effective campaigns. The integration is affordable and easy to use for nonprofits.
Understanding Customer Success Platform Impact in Non Profit Organization Management: Real Customer Outcomes
United Way
- Non Profit Organization Management
United Way used Twilio to improve their 211 network. They onboarded 3,000 agents. The network handles over 11 million calls a year. During COVID-19, call volume increased up to 8 times. Call times do...ubled from 4-6 minutes to 8-12 minutes.
CliniClowns uses volunteers and agents from Scooperz to manage their webcare operations. Sarah Comajta, the Content Strategist & Webcare Manager, started by setting up the content branch and optimizi...ng social channels. The goal was to show the positive impact of CliniClowns online. They use the Engage tool to improve service and customer experience, ensuring messages are clear and issues are resolved quickly.
Healthy Futures of Texas
- Non Profit Organization Management
Tremendous helped Healthy Futures of Texas save over 180 hours each year by streamlining grant stipend payments. The nonprofit used to spend up to 15 hours a month processing stipends for Youth Advoc...ates, facing paperwork and fraud alert issues. Tremendous made the process faster and removed the need for extra documentation. The organization now maintains perfect grant compliance and offers flexible reward options for students.
How Non Profit Organization Management Companies Are Using Field Sales
Big Brothers Big Sisters of America
- Non Profit Organization Management
Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their ...work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
Westside Food Connect
- Non Profit Organization Management
Upper Route Planner helped Westside Food Connect improve food delivery for seniors. The team used Upper to cut daily route planning time by 60%. They doubled daily deliveries to vulnerable seniors. D...riving time dropped by 35% for volunteers. New volunteer onboarding became 75% faster. The group expanded to three new neighborhoods.
SMS Marketing Success Stories: How Non Profit Organization Management Companies Drive Results
Water is Basic
- Non Profit Organization Management
Water is Basic helps 1.5 million people in South Sudan get clean water. They installed and restored 850 wells. They raised over $7 million. They use SMS marketing to update donors. 25% of donors opte...d-in for text updates. This helps them raise more money.
Hull Samaritans
- Non Profit Organization Management
BulkSMS.com helped Hull Samaritans manage volunteer shifts using SMS messaging. The Hull branch needed a fast and reliable way to contact volunteers for urgent shift coverage. They used the Three Rin...gs volunteer management system, which integrated the BulkSMS.com SMS API. SMS messages reached volunteers faster than email. This improved shift coverage and kept their support service open for callers.
The 18th Ward
- Non Profit Organization Management
Textmagic helped The 18th Ward reach over 5,000 families in New Orleans with mass texting. The nonprofit needed a fast, scalable way to send updates as email was not effective. With Textmagic, they m...anaged lists and sent bulk messages easily from a phone. They sent over 10,000 messages in five years. Program participation increased and families read important updates quickly.
Families to Freedom
- Non Profit Organization Management
MessageDesk helped Families to Freedom improve communication with volunteers and staff. The non-profit switched from Mailchimp to MessageDesk due to low email engagement and rising costs. With Messag...eDesk, they used mass text broadcasts and templates to reach people faster. The team saw better response rates and managed more inquiries. MessageDesk made their outreach more efficient and effective.
CRM All-in-One Success Stories: How Non Profit Organization Management Companies Drive Results
BECI (Brussels Chamber of Commerce)
- Non Profit Organization Management
Maxo CRM helped BECI, the Brussels Chamber of Commerce, improve traceability and follow-up in managing member activities. Before Maxo CRM, BECI struggled to track and communicate the value delivered ...to its 3,000+ member companies. After implementing Maxo CRM, BECI doubled its turnover in 10 years. The CRM modernized external communication, enabled targeted email campaigns, and redefined employee KPIs. BECI now has better insight into its actions for members and improved overall management efficiency.
Asset Panda helped Team Gleason save 2 hours each week on asset tracking. The nonprofit struggled with a complex spreadsheet to manage devices for ALS patients. Asset Panda replaced this with an easy...-to-use asset tracking system. The team now loses less equipment and can assign and track devices more easily. Financial reports are more accurate, helping with audits. Staff can access the system anytime they need.
Last Mile Health
- Non Profit Organization Management
AssetCloud by Wasp helped Last Mile Health move from manual asset tracking to a cloud-based system. The nonprofit struggled with tracking assets like phones and solar panels using paper and spreadshe...ets, causing confusion in remote areas. AssetCloud made it easy to import data and track over 1,500 assets across more than 200 staff. The new system improved accuracy and made asset management simple, even in locations with limited internet. Staff found the software easy to use and recommend it to other organizations.
Arbor Day Foundation
- Non Profit Organization Management
Lytho helped Arbor Day Foundation manage and showcase their tree planting projects. The foundation needed to organize over 8,000 images from 1,632 corporate partner events. Lytho's digital asset mana...ger let them gather, tag, and link photos to image releases. They sorted out 1,632 projects and linked 10,300 images to their Impact Dashboard in just 8 weeks. This improved their workflow and helped secure more funding from partners.
National Association
- Non Profit Organization Management
CampaignDrive helps the National Association create marketing materials that match their brand. The platform lets them customize content while keeping costs down by up to 85%. They use CampaignDrive ...to make chapter communications easier. The tool supports brand consistency and saves money. This helps the non-profit work better and faster.
Canadian Blood Services
- Non Profit Organization Management
MediaValet helped Canadian Blood Services manage digital assets for staff, partners, and volunteers across Canada. The old on-premise system was slow and hard to use. MediaValet’s cloud platform made... it easy to find and share marketing materials. The team saved time and money on admin work. Collaboration and donor recruitment improved. Partners and volunteers got fast access to needed assets.
MediaFiler mediabank helped Rode Kruis solve problems with image storage and rights management. Before, staff lost photos and used images without proper rights. MediaFiler provided a central place to... store and share all media files. The solution made it easy to manage permissions and keep track of image rights. Now, Rode Kruis has a professional, central image library for all their media and history.
Military Women’s Memorial
- Non Profit Organization Management
ArchivEra helped the Military Women’s Memorial manage their unique collection of servicewomen’s artifacts. The Memorial needed public access, multimedia support, and strong record keeping. ArchivEra ...provided a web-based CMS with robust intellectual control and multimedia features. Staff and researchers now use the portal for targeted research. The Memorial saw improved research workflows and better access to their collections. Lucidea’s client support made the transition smooth and effective.
Large Non-profit
- Non Profit Organization Management
Xtenit Publishing Platform helped a large non-profit manage multiple newsletters and websites across departments. The platform enabled a unified subscriber database and consistent branding for all co...mmunications. Departments kept their independence while using shared templates and flexible content options. Xtenit offered easy setup and maintenance at a lower cost than other solutions. The non-profit improved tracking, reporting, and cross-marketing opportunities.
Austin Lighthouse
- Non Profit Organization Management
Zebra solutions helped Austin Lighthouse empower its employees. The organization doubled productivity with Zebra's technology. Employees used Zebra devices to work more efficiently. The case highligh...ts improved workflow and team empowerment. Austin Lighthouse saw clear gains in productivity and staff engagement.
St John Ambulance
- Non Profit Organization Management
Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
Influencer Marketing Success Stories: How Non Profit Organization Management Companies Drive Results
World Wildlife Fund
- Non Profit Organization Management
Meltwater helped World Wildlife Fund run campaigns during the United Nations General Assembly. WWF used Audience Insights and Audience Connect to find key audiences and target messages on Twitter. Th...is made it easier to reach the right people with creative content. WWF saw a 12x increase in followers and better engagement rates. The tools also helped monitor social conversations and campaign performance.
Surfrider Foundation Europe
- Non Profit Organization Management
Kolsquare helped Surfrider Foundation Europe boost its influence marketing. The non-profit needed to reach Gen Z and Y without a big marketing budget. Using Kolsquare, they found and managed authenti...c influencers across Europe. This led to a 6.8% engagement rate on Instagram, 2,900 conversions, and 1.2 million people reached. The campaign turned social media users into activists and increased awareness for marine conservation.
Non Profit Organization Management Implementation Playbook: Team Collaboration Best Practices
NeighborImpact
- Non Profit Organization Management
NeighborImpact needed a reliable way to send weather reports to their team. They used Text Request to share updates internally and with clients. The software helped them communicate effectively with ...their staff and clients, especially during emergencies. All departments now use Text Request for various purposes, like updating client information and advertising workshops. The tool increased response times and made communication smoother for everyone involved.
eXo Platform helped Natagora, a Belgian environmental protection group, improve teamwork and internal communication. Natagora used eXo Platform to support its staff and volunteers. The platform made ...it easier to share knowledge and manage projects. This helped Natagora work better to protect biodiversity.
Big Brothers Big Sisters of America
- Non Profit Organization Management
Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their ...work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
MangoApps helped IPC, a non-profit trade association in Illinois, connect a dispersed volunteer workforce. IPC needed a modern intranet to support diverse teams and create a formal process for indust...ry standards. MangoApps provided tools for better communication and collaboration. IPC used MangoApps to empower groups and streamline approval processes. The platform improved how IPC shares information and works together.
Plant With Purpose
- Non Profit Organization Management
Jostle helped Plant With Purpose replace Google Sites with a new platform called The Shed. The Shed made it easy for employees to find documents and share information. It also helped build a stronger... sense of community among staff across the US and Canada. Employees now use The Shed to connect, share updates, and participate in fun activities. Leadership support and regular initiatives increased engagement and adoption of Jostle.
ACCA used their intranet to connect employees worldwide. They faced challenges with fragmented systems. They created a new intranet called Arthur. It helped unify their global strategy. Arthur improv...ed communication and engagement. ACCA's intranet supports their corporate strategy.
German Informatics Society
- Non Profit Organization Management
German Informatics Society used Mattermost to replace email and speed up communication. They needed a secure, self-hosted platform to meet strict GDPR rules. Mattermost offered fast performance, easy... search, and strong data protection. The switch helped them accelerate research timelines by 6x. The platform also reduced email overload and improved collaboration across teams.
MangoApps helped IPC, a non-profit trade association in Illinois, connect a dispersed volunteer workforce. IPC needed a modern intranet to support diverse teams and create a formal process for indust...ry standards. MangoApps provided tools for better communication and collaboration. IPC used MangoApps to empower groups and streamline approval processes. The platform improved how IPC shares information and works together.
United Way used Twilio to improve their 211 network. They onboarded 3,000 agents. The network handles over 11 million calls a year. During COVID-19, call volume increased up to 8 times. Call times do...ubled from 4-6 minutes to 8-12 minutes.
CliniClowns uses volunteers and agents from Scooperz to manage their webcare operations. Sarah Comajta, the Content Strategist & Webcare Manager, started by setting up the content branch and optimizi...ng social channels. The goal was to show the positive impact of CliniClowns online. They use the Engage tool to improve service and customer experience, ensuring messages are clear and issues are resolved quickly.
United Way used Twilio to improve their 211 network. They onboarded 3,000 agents. The network handles over 11 million calls a year. During COVID-19, call volume increased up to 8 times. Call times do...ubled from 4-6 minutes to 8-12 minutes.
Cancer Research UK
- Non Profit Organization Management
Verint Community helped Cancer Research UK improve its Cancer Chat forum. The old platform was hard to use and limited growth. With Verint Community, the forum became easier to use and more flexible.... Membership grew by 45% in the first year. 79% of users found the forum easy to use. Members needing moderator help dropped by 40%.
Non Profit Organization Management Implementation Playbook: Video Platform Best Practices
Society for Neuroscience (SFN)
- Non Profit Organization Management
Wipster helped the Society for Neuroscience manage video production for 35,000 members worldwide. The multimedia team faced challenges with organizing, tracking, and reviewing content across many dep...artments. Wipster streamlined their review and approval workflow, making collaboration with global stakeholders easy. The platform saved the team time and reduced the need for outsourcing, which saved money. Wipster made the in-house production process more efficient and improved project quality.
ASTM International
- Non Profit Organization Management
Mindstamp helped ASTM International improve training with interactive video. ASTM needed a way to make technical standards easier to learn and to fit training into busy schedules. Mindstamp's interac...tive video tools made lessons more engaging and easy to use. The platform was simple for new users and offered strong customer support. ASTM now delivers better e-learning and helps more people understand important standards.
Rapt Media's interactive video platform helped SGOSS recruit school governors. SGOSS needed to educate people about the governor role and boost applications. The interactive video drove 3,144 registr...ations and 804 completed applications in less than a month. Registration targets were exceeded by 1,157% and application targets by 972%. Cost per application dropped by 900% compared to previous campaigns.
Heifer International
- Non Profit Organization Management
PlayPlay helped Heifer International make more videos for social media and internal communications. Before PlayPlay, making videos took a lot of time and resources. With PlayPlay, the team saved 8 ti...mes the time in video creation. They made over 60 professional videos in two months. Video production increased 4 times for both internal and external use. Staff found PlayPlay easy to use and a big time-saver.
St John Ambulance
- Non Profit Organization Management
Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
Proven Mobile Marketing Use Cases for Non Profit Organization Management Teams
Fairtrade Foundation
- Non Profit Organization Management
RingCentral helped Fairtrade Foundation move to remote work during the pandemic. Their old phone system was unreliable and hard to use from home. With RingCentral, staff and volunteers could connect ...from anywhere using calls, messages, and video meetings. The switch happened overnight when offices closed. Volunteers kept helping from home, and the team stayed connected to support farmers and workers in developing countries.
Fight 4 Youth
- Non Profit Organization Management
Formitize helped Fight 4 Youth, a multicultural youth centre, improve how they track and identify their most used programs. The founder needed better CRM and paperless forms to fix delays and staff m...anagement issues. With Formitize, they now use document management and paperless forms, making work easier for a small team of volunteers. The support team at Formitize provided training and ongoing help. The founder chose Formitize over other solutions because of a strong recommendation and better fit for their needs.
San Diego Zoo Global
- Non Profit Organization Management
Flowfinity helped San Diego Zoo Global improve field data collection for wildlife conservation. The team replaced paper lists and manual data entry with custom mobile apps. Researchers now save 10 ho...urs per week on data entry and administration. Data is more accurate and instantly accessible, even offline. The solution allows quick updates to workflows and better reporting for conservation projects.
CleverTap helped Kitabisa, Indonesia's largest donation platform, improve donor engagement and retention. Kitabisa used CleverTap's smart segmentation and personalized messaging to automate user jour...neys and send timely wallet reminders. During Ramadan, they delivered automated, personalized push notifications to encourage routine giving. The results included a 33% increase in median donations per user, a 10% rise in average click-through rates for notifications, and a 5% boost in user stickiness.
engageSPARK helped Acumen run IVR surveys for its Lean Data Initiative. Acumen used the platform in South Africa, India, Haiti, and Ethiopia. The IVR campaigns were cheap and easy to set up. Acumen l...aunched surveys in 12 different ways to test for the best response rates. The surveys helped Acumen measure awareness and educate people about free internet access. High response rates made the campaigns effective for gathering feedback and improving projects.
A Major Nonprofit
- Non Profit Organization Management
A major nonprofit faced challenges managing tens of thousands of daily calls. Their team was overwhelmed by the volume and struggled to track trends and quality issues. They implemented AI to assist ...with call management. AI helped make calls searchable and reviewable, easing the workload. This allowed the team to focus on strategy rather than manual call reviews. The AI solution improved efficiency and provided actionable insights.
DocSend and Dropbox help BioscienceLA share sensitive board communications securely. Before, they sent financial and strategic documents by email, which was not secure and hard to use on mobile. With... DocSend, they add passwords and require email addresses to protect files. Dropbox lets them access and store internal documents from anywhere. The team can focus on their mission and collaborate remotely with confidence.
Non Profit Organization Management Implementation Playbook: Knowledge Management Best Practices
The Association of Laryngectomees of Slovenia
- Non Profit Organization Management
Dr.Explain software helps The Association of Laryngectomees of Slovenia make their patient documentation more accessible. The group needed a user-friendly way to update and share their booklet on lar...yngectomy and rehabilitation. Before, they used Drupal 7 but found it hard for non-technical users. Dr.Explain offered an easy interface, image tools, and strong search features. Now, they can add new features and expect to save money on updates. The online publication is well received by members and the public.
Australian NGO (Western Australia-based non-profit organization)
- Non Profit Organization Management
Microsoft Power Platform helped an Australian NGO improve their kids’ attendance system. The NGO works with young people and families in Western Australia. They needed a better way to manage attendan...ce for safety and wellness. The solution used PowerApps, SharePoint, Microsoft Flow, and Bing Maps. This made tracking attendance easier and more reliable. The new system supports the NGO’s mission to help youth and families.
Real Results: Content Marketing Customer Stories from Non Profit Organization Management
Arbor Day Foundation
- Non Profit Organization Management
Lytho helped Arbor Day Foundation manage and showcase their tree planting projects. The foundation needed to organize over 8,000 images from 1,632 corporate partner events. Lytho's digital asset mana...ger let them gather, tag, and link photos to image releases. They sorted out 1,632 projects and linked 10,300 images to their Impact Dashboard in just 8 weeks. This improved their workflow and helped secure more funding from partners.
EO Metterdaad
- Non Profit Organization Management
Readpeak helped EO Metterdaad run a native advertising campaign to fund a medical aircraft for Madagascar. The campaign used AI-powered ad creation and A/B testing to optimize performance. Ads ran on... top Dutch publishers, using authentic storytelling to connect with audiences. The campaign achieved a 0.50% CTR. Donations increased by more than 8% compared to the previous campaign.
Austria Tourism
- Non Profit Organization Management
Austria Tourism wanted to increase web traffic and engagement for their travel campaigns. They used the Taboola Discovery Platform to reach new audiences on premium websites. With Taboola, they saw a... 33% better performance than display channels. Their bounce rate dropped by 2%. Taboola generated 50% of all leads from native advertising for Austria Tourism. They also recorded half a billion impressions since 2017.
American Kennel Club
- Non Profit Organization Management
The American Kennel Club saw a rise in interest in dog ownership in 2020. Their small team needed to create more high-quality content for a growing audience. They switched from email to the Contently... platform to manage content creation. This helped them publish about 10 articles a week and work with 15 regular freelancers. Their productivity increased four times. Website traffic grew by 30% year-over-year, and they generated $26.6 million in search traffic value.
SurveyMonkey helped Yu-Ai Kai, a nonprofit senior center, gather feedback after reopening post-pandemic. The organization used SurveyMonkey to connect with members and set data-driven goals. They imp...roved programs based on survey responses. Staff found it easy to consolidate and summarize data from hundreds of surveys. This led to better support for seniors in their community.
Contract Management Success Stories: How Non Profit Organization Management Companies Drive Results
Central Ohio Youth for Christ
- Non Profit Organization Management
Docubee helped Central Ohio Youth for Christ adapt to remote work during the COVID-19 pandemic. The organization needed a fast way to collect digital waivers from parents and teens. Docubee provided ...digital waiver solutions and improved internal paperwork processes. Staff now use Docubee for many forms and controls. The platform offered more options and creativity than standard eSignature tools.
Boys & Girls Club of Manhattan
- Non Profit Organization Management
Tradogram helped Boys & Girls Club of Manhattan improve procurement operations. The club struggled with paperwork, slow approvals, and tracking receipts. Tradogram's procurement software made supply ...requests, approvals, and budget tracking easier. Staff gained transparency and control over spending. The system improved efficiency and financial management. The club now finds procurement faster and simpler.
Amnesty International Australia
- Non Profit Organization Management
Aerofiler helped Amnesty International Australia move from spreadsheets and hard copy filing to automated contract management. The legal team needed a fast, easy setup and better ways to track contra...cts. Aerofiler enabled keyword searching and dynamic reports. Amnesty saw a 90% reduction in time spent searching for contracts. They gained 100% visibility into contract obligations. The team now gets automatic alerts for terminations and renewals.
Revenue Management Success Stories: How Non Profit Organization Management Companies Drive Results
Classy
- Non Profit Organization Management
Classy Pay, powered by Stripe, helps non-profits with payment processing. Before Stripe, Classy used three payment processors. This made reporting and reconciliation hard for non-profits. Stripe made... onboarding much faster, going from weeks to minutes. Reconciliation is now 2-5 times faster with a single report. Non-profits get easier reconciliation, better fraud protection, and revenue optimizations.
Pacific Coast Community Services (PCCS)
- Non Profit Organization Management
BarCloud helped Pacific Coast Community Services (PCCS) improve inventory and asset tracking. PCCS had trouble with manual processes, limited visibility, and outdated systems. The new software gave r...eal-time tracking, automated alerts, and detailed reports. PCCS saw faster workflows, lower costs, and better accountability. The system helped manage medical supplies and supported future growth.
United Protestant Association of NSW (UPA NSW)
- Non Profit Organization Management
Emburse Enterprise helped UPA NSW modernize its finance operations. The nonprofit faced slow, paper-based accounts payable processes and regional silos. Emburse replaced manual data entry with OCR au...tomation and unified approval workflows. The solution provided real-time visibility and digital storage. UPA NSW saved time, improved compliance, and reduced costs. The finance team now focuses on strategic goals instead of paperwork.
United Protestant Association of NSW (UPA NSW)
- Non Profit Organization Management
Emburse Enterprise helped UPA NSW modernize its finance operations. The nonprofit faced slow, paper-based accounts payable processes and regional silos. Emburse replaced manual data entry with OCR au...tomation and unified approval workflows. The solution provided real-time visibility and digital storage. UPA NSW saved time, improved compliance, and reduced costs. The finance team now focuses on strategic goals instead of paperwork.
United Protestant Association of NSW (UPA NSW)
- Non Profit Organization Management
Emburse Enterprise helped UPA NSW modernize its finance operations. The nonprofit faced slow, paper-based accounts payable processes and regional silos. Emburse replaced manual data entry with OCR au...tomation and unified approval workflows. The solution provided real-time visibility and digital storage. UPA NSW saved time, improved compliance, and reduced costs. The finance team now focuses on strategic goals instead of paperwork.
Pathfinder International
- Non Profit Organization Management
DATABASICS helped Pathfinder International manage time and leave for over 1,400 employees in 19 countries. Pathfinder needed a single system for timesheets and leave management with DCAA compliance. ...DATABASICS provided a solution that made it easy for staff to submit leave requests and timesheets. The company saw greater efficiency in processing and managing employee time. Implementation was rapid to maximize funding value.
United Protestant Association of NSW (UPA NSW)
- Non Profit Organization Management
Emburse Enterprise helped UPA NSW modernize its finance operations. The nonprofit faced slow, paper-based accounts payable processes and regional silos. Emburse replaced manual data entry with OCR au...tomation and unified approval workflows. The solution provided real-time visibility and digital storage. UPA NSW saved time, improved compliance, and reduced costs. The finance team now focuses on strategic goals instead of paperwork.
Every Nation Churches and Ministries
- Non Profit Organization Management
Center helped Every Nation Churches and Ministries get real-time visibility into expenses. The nonprofit had trouble with costly, hard-to-use card programs and manual processes. Center set up a custo...m solution in one week, letting them track spend by project and department. Staff now use unlimited free cards for travel and purchases. The finance team saves time, cuts checks less often, and sees spending instantly. Center’s mobile app and dynamic approvals improved compliance and made audits easier. Employees say Center is the best change the finance team has made.
Michael J. Fox Foundation
- Non Profit Organization Management
ON24 helped the Michael J. Fox Foundation grow its audience for the Third Thursdays webinar series. The foundation reached 4,900 more people through webinars. Average webinar audience size increased ...by 55% with on-demand delivery. 98% of surveyed attendees would recommend the Third Thursdays series. The foundation used ON24 webinars for product marketing and engagement.
Fairtrade Foundation
- Non Profit Organization Management
RingCentral helped Fairtrade Foundation move to remote work during the pandemic. Their old phone system was unreliable and hard to use from home. With RingCentral, staff and volunteers could connect ...from anywhere using calls, messages, and video meetings. The switch happened overnight when offices closed. Volunteers kept helping from home, and the team stayed connected to support farmers and workers in developing countries.
Boys & Girls Clubs of America
- Non Profit Organization Management
GoTo Connect helped Boys & Girls Clubs of America connect 5,000 clubs across the country. The nonprofit needed a flexible, cost-effective phone system to support staff, partners, and donors from anyw...here. GoTo Connect integrated with Microsoft Teams, making calls seamless and easy for staff. The solution reduced infrastructure costs and improved communication quality. IT administrators now have a simple interface to manage the system.
CASSS used Remo to bring their multi-day symposiums, poster sessions, and meetings online. CASSS needed a virtual event platform to support interactive sessions for the biopharmaceuticals industry. R...emo allowed presenters, speakers, and attendees to interact easily in a virtual space. CASSS hosts 13-18 meetings a year, including roundtables and workshops. Remo helped CASSS keep their members connected and engaged online.
Anima International
- Non Profit Organization Management
6Connex helped Anima International run the CARE Conference in a hybrid format. The event connected animal rights advocates across Europe. Anima International wanted to reach more people who could not... travel. 6Connex made it possible to host both in-person and online attendees. Many said it was the best CARE Conference ever. The platform supported networking, training, and knowledge sharing for activists.
Proven Email Marketing Use Cases for Non Profit Organization Management Teams
charity: water
- Non Profit Organization Management
Emma email marketing helped charity: water grow their monthly giving program, The Spring, by over 95% in one year. The nonprofit used email automation to engage 11,700+ recurring donors with stories ...and exclusive video content. This approach kept donations steady all year, not just during holidays. Personalized emails and surveys helped charity: water connect with supporters and improve donor experience. The result was a reliable stream of donations and stronger donor relationships.
Habitat et Humanisme
- Non Profit Organization Management
Inxmail helped Habitat et Humanisme improve their email marketing. The non-profit needed a tool that worked with Salesforce Sales Cloud and could send regional content. Inxmail integrated smoothly an...d let volunteers manage campaigns easily. The software allowed sending personalized newsletters and donation receipts. Habitat et Humanisme now sends targeted updates to nearly 60 regions. Volunteers set up and run the system after a simple training.
Australian Red Cross
- Non Profit Organization Management
Campaign Monitor helps Australian Red Cross send targeted email campaigns. They use segmentation and personalized content to reach supporters. One campaign saw a 68% increase in open rates, 201% more... click-throughs, and 75% more conversions. Ready-made templates help them respond fast during emergencies. The platform lets supporters choose topics they care about, making messages more relevant.
Get a Newsletter helps Ung Cancer send targeted email newsletters to different groups. Ung Cancer uses the tool to share news with members, supporters, and webshop customers. The platform lets them s...egment lists and personalize content. They chose Get a Newsletter for its ability to handle a large subscriber base at a reasonable price. The reporting features help them track open rates and improve timing. Newsletters help Ung Cancer show gratitude and keep supporters informed.
Jeugdbescherming Gelderland
- Non Profit Organization Management
Zivver helped Jeugdbescherming Gelderland protect sensitive data and prevent data leaks. The organization needed a simple, secure way to send emails that met GDPR and other legal requirements. Their ...old email security tool was hard to use and caused workflow problems. Zivver’s Outlook plugin made secure emailing easy and automatic. Employees now get alerts for sensitive data and can recall emails if needed. Staff gave positive feedback about the new, integrated solution.
Email Hippo helps Greenpeace validate email addresses. Greenpeace uses Email Hippo to improve their data quality. This helps reduce bad email addresses in their lists. The solution supports Greenpeac...e in making their work more effective. Email Hippo's email validation plays a part in helping Greenpeace achieve their mission.
rasa.io helped ASAE personalize their Associations Now email newsletter using AI. The AI tracks each reader's interests and predicts what they want to read. ASAE now sends almost 60,000 unique messag...es daily. The AI picks articles, writes subject lines, and arranges stories for each user. ASAE saw a 34% unique daily click rate, 36% overall unique weekly open rate, and 51% unique daily open rate. Members open emails more often than with old newsletters.
Museum of Science and Industry, Chicago
- Non Profit Organization Management
ActiveCampaign helped the Museum of Science and Industry, Chicago improve email marketing and guest engagement. The museum needed more advanced tools than Mailchimp to personalize messages and automa...te campaigns. They used ActiveCampaign with Salesforce to manage over 350,000 contacts and send targeted emails. This led to a 206% year-over-year revenue growth, strongly supported by email marketing. Staff can now segment contacts and automate features, making guest communication more effective.
Non Profit Organization Management Implementation Playbook: Social Media Marketing Best Practices
Hope Harbour
- Non Profit Organization Management
Loomly helped Hope Harbour, a non-profit in Georgia, manage social media for multiple accounts. The team used Loomly to streamline posts across platforms and tailor content for each audience. Loomly’...s calendar feature let them organize campaigns and events. In just over a year, Hope Harbour grew its reach and increased followers on all social channels.
SOS Children’s Village
- Non Profit Organization Management
EmbedForms helped SOS Children’s Village collect event participants. The organization needed to reach more people and gather information quickly. EmbedForms made it easy to build clear, simple forms.... The team at EmbedForms responded fast to questions. SOS Children’s Village saved time and reduced costs managing responses. The forms increased response rates and looked good on their website.
World Wildlife Fund
- Non Profit Organization Management
Meltwater helped World Wildlife Fund run campaigns during the United Nations General Assembly. WWF used Audience Insights and Audience Connect to find key audiences and target messages on Twitter. Th...is made it easier to reach the right people with creative content. WWF saw a 12x increase in followers and better engagement rates. The tools also helped monitor social conversations and campaign performance.
CliniClowns uses volunteers and agents from Scooperz to manage their webcare operations. Sarah Comajta, the Content Strategist & Webcare Manager, started by setting up the content branch and optimizi...ng social channels. The goal was to show the positive impact of CliniClowns online. They use the Engage tool to improve service and customer experience, ensuring messages are clear and issues are resolved quickly.
The Happy Hope Foundation
- Non Profit Organization Management
Shippo helped The Happy Hope Foundation change their shipping process during the COVID-19 pandemic. The foundation needed to send smaller shipments to many homes instead of large boxes to companies. ...Shippo let them upload addresses in bulk and print shipping labels easily. This made shipping faster and less manual. The foundation now ships packages to children in over 16 countries.
Sortly helped PowellsWood, a 40-acre non-profit garden, modernize its plant inventory after a storm disrupted their old system. The team switched from Microsoft Word and Excel to Sortly for easier, m...ulti-user access and better organization. Staff and visitors now use Sortly to quickly identify and learn about thousands of plants. The solution saves time, is user-friendly, and allows read-only access for guests. PowellsWood relies on Sortly to keep their plant records accurate and accessible.
British Safety Council
- Non Profit Organization Management
Ucommerce helped the British Safety Council build a scalable digital experience platform. The challenge was to integrate with Umbraco and Salesforce and support future growth. Reading Room and Britis...h Safety Council chose Ucommerce for its composability and strong integration with Umbraco. The new solution allows the organization to grow and adapt. The British Safety Council is happy with the partnership and the quality of the outcomes.
National Society of Black Engineers
- Non Profit Organization Management
The National Society of Black Engineers used Fonteva to improve their operations. They wanted better member engagement and event management. Fonteva helped them achieve these goals. The solution prov...ided a seamless experience for their members.
Finnish Chamber of Commerce in Hong Kong
- Non Profit Organization Management
LianaMailer helped the Finnish Chamber of Commerce in Hong Kong improve their email marketing. They needed a simple tool to send event invites and share news. The team found LianaMailer easy to use, ...even for new staff. They achieved open rates of 40% or higher. The Chamber values the fast, personal support from Liana. They plan to expand to marketing automation and event management tools.
Big Brothers Big Sisters of America
- Non Profit Organization Management
Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their ...work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
Centre for Entrepreneurs
- Non Profit Organization Management
Beauhurst helps the Centre for Entrepreneurs track NEF alumni and build new partnerships. Before Beauhurst, the team used slow surveys and cold calls. Now, they use Beauhurst to collect growth data, ...track company valuations, and monitor alumni business progress. This makes annual reporting faster and more accurate. The platform also helps them find and connect with potential business partners.
A niche non-profit management company
- Non Profit Organization Management
Anteriad used its data-driven PPC solution to help a niche non-profit management company. The company had stagnant PPC results and wasted spending. Anteriad audited keywords and bids, prioritized hig...h-performing products, and worked closely with the client. In the first month, costs dropped by 30% while conversions increased. Over six months, conversions improved by 292%, CTR rose by 1,033%, and impressions dropped by 77%. The new PPC strategy led to scalable growth and better ROI.
Big Brothers Big Sisters of America
- Non Profit Organization Management
Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their ...work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
Goodwill of Central and Coastal Virginia
- Non Profit Organization Management
Nintex Workflow helped Goodwill of Central and Coastal Virginia automate their business processes. The non-profit needed to upgrade from SharePoint 2010 to SharePoint 2019 and replace old workflows a...nd forms. Nintex made it easy to build new automated workflows. The organization saw a 2x increase in productivity after using Nintex.
Pathfinder International
- Non Profit Organization Management
DATABASICS helped Pathfinder International manage time and leave for over 1,400 employees in 19 countries. Pathfinder needed a single system for timesheets and leave management with DCAA compliance. ...DATABASICS provided a solution that made it easy for staff to submit leave requests and timesheets. The company saw greater efficiency in processing and managing employee time. Implementation was rapid to maximize funding value.
Verified User in Non-Profit Organization Management
- Non Profit Organization Management
Fyle helps a small non-profit organization manage expenses easily. The user submits receipts and manages their card without needing help from others. Fyle makes the process reliable and simple. The u...ser values how Fyle supports their organized work style. The process is smooth and dependable.
A non-profit organization in Greece
- Non Profit Organization Management
Bitrix24 helped a non-profit organization in Greece manage sales and clients. The organization used CRM, sales management, and contact center features. They improved teamwork with collaboration tools... and project management. Automation and analytics made their work easier. Mobile access let them manage tasks and sales on the go.
Issuu helped BG Be Active turn static documents into interactive digital content. The non-profit needed a better way to track and engage their audience. Issuu's platform made their assets more visual...ly appealing and easier to share. BG Be Active reached a wider audience and improved engagement. Readers gave positive feedback about the professional and engaging content.
French Association of Diabetics
- Non Profit Organization Management
Talkspirit helped the French Association of Diabetics improve nonprofit governance. The group used Talkspirit to support their move to Holacracy, a new governance model. Employees and directors use T...alkspirit to clarify roles and run meetings. The platform made it easier to share information and support autonomy. The association now has a more transparent and collaborative structure.
Protestant Youth Department Cologne and Region
- Non Profit Organization Management
Stackfield helped the Protestant Youth Department Cologne and Region organize tasks and improve team communication. The team used Stackfield's Kanban board to manage PR tasks and workflows. Internal ...communication and meeting topics moved to Stackfield, making collaboration easier. The calendar module helped plan social media posts. Event management became more organized with topic-based discussions. All project work, including large events, now happens in Stackfield, keeping information in one place.
Coalitie voor Inclusie
- Non Profit Organization Management
Fellow Digitals delivered a user-friendly, accessible community platform for the Coalitie voor Inclusie. The challenge was to create a digital space where people with and without disabilities could c...ollaborate equally. The solution included rich user profiles, thematic groups, and an events calendar, all meeting WCAG 2.2 standards. Over 700 users joined within a year, with 40% actively contributing and more than 150 discussions started. The platform's accessibility features improved usability for everyone and inspired broader product enhancements.
Fondazione AIRC per la ricerca sul cancro ETS
- Non Profit Organization Management
Contactsend helped Fondazione AIRC manage email marketing for 12 years. AIRC used Contactsend for campaign management, donor journey automation, and lead generation. Contactlab set up data flows, des...igned forms, and automated donor communications. A/B testing improved open rates, click rates, and donations. Regular reviews and optimizations increased engagement and ROI from email campaigns.
Teach For America
- Non Profit Organization Management
Storydoc helped Teach For America move from printed brochures to digital, personalized brochures. The team used Storydoc to make 5,000–8,000 custom brochures each month during peak season. They saw 1...5,000 active engagements in six months and a 14% click-through rate. The average read time was 7 minutes and 41 seconds, which is 7 times higher than their website. They cut print and Instapage costs and set up a fast, flexible Salesforce integration. Taylor Burke from Teach For America praised Storydoc for its speed and engaging design.
St John Ambulance
- Non Profit Organization Management
Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
SOS Children’s Village
- Non Profit Organization Management
EmbedForms helped SOS Children’s Village collect event participants. The organization needed to reach more people and gather information quickly. EmbedForms made it easy to build clear, simple forms.... The team at EmbedForms responded fast to questions. SOS Children’s Village saved time and reduced costs managing responses. The forms increased response rates and looked good on their website.
Understanding Project Management Impact in Non Profit Organization Management: Real Customer Outcomes
Historic Richmond Town
- Non Profit Organization Management
Redbooth helped Historic Richmond Town, a living museum in New York, manage more projects and events. The team found Redbooth easy to use and quick to set up. With Redbooth, they launched a new websi...te, took on bigger projects, and applied for more grants. The museum doubled its attendance in five years and added more programs. Redbooth increased team transparency and reduced the need for micromanaging.
Entrust Disability Services
- Non Profit Organization Management
Wrike helps Entrust Disability Services manage projects and tasks. The team uses Wrike to streamline processes and improve collaboration. Wrike lets them manage data better and offload daily tasks. T...his helps Entrust Disability Services focus more on serving clients. The platform is used company-wide by about 50 users.
Aha! Roadmaps helped Addgene improve product planning. Addgene needed a better way to manage ideas and link strategy to execution. Before Aha!, they had no formal process for prioritizing requests. W...ith Aha!, they created a clear framework for both long-term and short-term planning. The integration with Jira lets teams stay in sync. Addgene now has a better product management process and can plan for growth.
GUIDEcx helped Catchafire improve their onboarding process. Catchafire needed to scale and create more efficient workflows. They chose GUIDEcx for its ease of use, reporting, and automation features.... After using GUIDEcx, Catchafire tripled their onboarding capacity. They also increased operational efficiency and onboarded their first customer in less than 8 weeks.
The Solar Jackets (Georgia Tech Solar Racing)
- Non Profit Organization Management
TeamGantt helped The Solar Jackets, a student group at Georgia Tech, manage their solar car projects. The team used TeamGantt's collaboration features to coordinate dozens of students working on mech...anical, electrical, and composite parts. The platform's Gantt charts kept their projects on schedule for national and international races. TeamGantt gave them a logistical edge and improved teamwork and organization.
LA Family Housing
- Non Profit Organization Management
Reward Gateway | Edenred’s wellbeing app helped LA Family Housing boost employee wellness and team spirit. The non-profit relaunched its staff wellbeing program after the pandemic. At launch, 50% of ...purchased seats were filled. Within a year, 100% of seats were filled. One in four employees used the app in the first few months. The app increased camaraderie between frontline and desk-based staff.
WWT (Wetland Wildlife Trust)
- Non Profit Organization Management
WWT is the UK's largest wetland charity. They needed a better way to collect and use feedback for their education programs. They switched from SurveyMonkey to Shout because Shout was more affordable ...and had better features. Shout helped them get instant feedback, make faster decisions, and improve their programs. The team found Shout easy to use and it made their work more productive.
SRI International
- Non Profit Organization Management
SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a tool to send surveys at specific times and automate data collection. SurveySpar...row's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.
SurveyGoo helped Brake, a road safety charity, with PR surveys for public campaigns. SurveyGoo designed and ran surveys for drivers and car owners from 2018 to 2023. The surveys provided data to supp...ort and promote Brake's road safety initiatives. Results included data tables, summary charts, and topline reports. The insights helped verify campaign messages and test public perceptions.
The Japanese Association, Singapore
- Non Profit Organization Management
Civica Spydus helped The Japanese Association, Singapore upgrade their library system. The old system was manual and lacked support. Spydus enabled online browsing and self-service for members. Staff... workload dropped with RFID kiosks. The library now uses advanced reports and data analytics. Members enjoy a better experience and operations are more efficient.
SRI International
- Non Profit Organization Management
SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a tool to send surveys at specific times and automate data collection. SurveySpar...row's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.
SRI International
- Non Profit Organization Management
SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a tool to send surveys at specific times and automate data collection. SurveySpar...row's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.
Usui Spiritual Lernejo
- Non Profit Organization Management
BlockSurvey helped Usui Spiritual Lernejo, a non-profit focused on spiritual education, protect audience data privacy. The organization needed a secure survey tool that fit their educational needs. B...lockSurvey provided strong data security, custom features, and a non-profit pricing model. Usui Spiritual Lernejo improved data privacy and tailored their educational tools. The partnership let them focus on their mission with confidence in data safety.
Non Profit Organization Management Implementation Playbook: Demand Generation Best Practices
Why Do You Vote? (an initiative of Money Out Voters In)
- Non Profit Organization Management
ShortStack helped Why Do You Vote? launch the Spark the Vote Challenge to boost young voter awareness. The team used ShortStack to run a social media storytelling contest with video uploads and publi...c voting. Entry moderation and category navigation features kept the campaign on track. Flexible pricing and export options fit the non-profit’s budget. The support team provided fast, helpful answers. The campaign aims to inspire more young people to register and vote.
Real Results: Sales Enablement Customer Stories from Non Profit Organization Management
Second Harvest Heartland
- Non Profit Organization Management
Second Harvest Heartland improved its call center with ServiceNow and 3CLogic. They now return calls 74% faster. In the first month, they handled almost 2,000 calls. By month three, they supported ov...er 8,000 neighbors. The new system helps them provide better support in seven languages.
Convoy of Hope
- Non Profit Organization Management
Convoy of Hope is a nonprofit that helps people in need around the world. They wanted to get more donors and keep them engaged, but struggled with sending thank you gifts. They used PFL’s direct mail... and gift fulfillment, integrated with Salesforce Marketing Cloud, to send t-shirts and notes to donors. This made the process easy and fast. The campaign led to a 10x return on investment and three times more donors.
YMCA-YWCA Winnipeg
- Non Profit Organization Management
ExpensePoint helped YMCA-YWCA Winnipeg move from paper receipts and slow approvals to a digital expense management system. The nonprofit faced delays and high admin costs with their old process. Afte...r switching to ExpensePoint, they saved over $30,000 in administrative and storage costs. Their month-end reporting became much faster. ExpensePoint made their workflow fully digital and more efficient.
National Association of Social Workers Georgia Chapter (NASW-GC)
- Non Profit Organization Management
Synap helped the National Association of Social Workers Georgia Chapter (NASW-GC) deliver secure and accessible online certification exams. NASW-GC needed a user-friendly platform for busy profession...als with different tech skills. Synap offered easy onboarding, strong customer support, and features like automated retakes and automatic grading. The platform let NASW-GC enforce an 80% pass rate and reduced admin work. Cheryl, the executive director, praised Synap’s support and quick responses.
Homerun helped Ghost create a beautiful career page. Ghost is a non-profit that builds open source tools for publishers. They used Homerun to design and manage their job posts and career site. The pl...atform made it easy for Ghost to organize hiring and attract talent. Ghost's team works remotely and has 10-50 employees.
Understanding Social CRM Impact in Non Profit Organization Management: Real Customer Outcomes
NEW - Non Profit Organization Management
Nutshell CRM helped NEW, a nonprofit consulting firm, solve problems with their old CRM. Their previous system was hard to use and slowed down their team. With Nutshell CRM, NEW got a simple and colo...rful dashboard. Team members could track client work easily. This led to better teamwork and more useful client outreach. During the COVID-19 pandemic, Nutshell CRM helped NEW move to virtual programs and stay clear on their mission.