GoTo Connect helped 1 Truck Insurance Services improve customer communications. The agency serves long-haul truckers across many states and needed fast, multi-channel communication. GoTo Connect let ...them talk to customers and clients every day by text message. The solution included SMS, campaigns, outside calling, and transferring, plus collaboration tools. This made it easier for their distributed team to connect quickly and serve clients better.
GoTo Connect helped 1 Truck Insurance Services improve customer communications. The agency serves long-haul truckers across many states and needed fast, multi-channel communication. GoTo Connect let ...them talk to customers and clients every day by text message. The solution included SMS, campaigns, outside calling, and transferring, plus collaboration tools. This made it easier for their distributed team to connect quickly and serve clients better.
6Connex helped 4.0 create a custom virtual educational experience. 4.0 needed to keep fellows engaged and active in their Essentials Fellowship program. They wanted strong engagement tools, high part...icipation, and easy interaction. 6Connex provided a virtual venue that made sessions more interactive and accessible. The solution supported hands-on learning and meaningful discussions for education professionals.
YouCanBook.me helped Portland State University improve student experience by making it easy to book meetings online. The Advising and Career Services Department saved 5 hours per week for every team ...member. Over 6,600 bookings happen each month, with 99.98% of appointments made online. The software gave students more control and reduced administrative work. Advisors use features like appointment types, follow-up emails, and integration with other systems.
Airmeet helped AltSchool Africa run virtual events like webinars, career fairs, and graduation ceremonies. AltSchool Africa wanted more two-way engagement and better analytics for their online events.... With Airmeet, they achieved over 60% engagement. The platform let attendees interact directly with presenters, making events lively and interactive. AltSchool Africa switched from Hopin to Airmeet for these improvements.
Gruveo helps Italy Made Easy deliver live video chat lessons to students learning Italian. The platform integrates with TeamBooking to send Gruveo links for scheduled sessions. Students connect easil...y, even on iPad, and can book longer sessions without waiting. Gruveo improved the business by adding human interaction to digital courses. Italy Made Easy rates Gruveo a 9+ for easy-to-use video conferencing.
WebinarNinja helped Michael Lancto rebuild his coaching business. He needed a cost-effective way to train and connect with his audience after high costs from other webinar platforms. WebinarNinja off...ered flexible pricing, live Q&A, chat, and easy setup. Michael delivered engaging, professional webinars and saved money. He reconnected with his audience and improved his reputation as a coach.
Scrile Stream helped domin8trix launch a niche BDSM webcam platform in the UK with no custom development. The team used Scrile Stream’s out-of-the-box features, pre-built add-ons, and Paxum integrati...on to create a branded, compliant site. The platform went live in under 6 months and quickly built trust in the British BDSM community. domin8trix now earns £2,000 in monthly sales and about £600 in passive profit, running a stable operation since 2021.
Scrile Stream helped domin8trix launch a niche BDSM webcam platform in the UK with no custom development. The team used Scrile Stream’s out-of-the-box features, pre-built add-ons, and Paxum integrati...on to create a branded, compliant site. The platform went live in under 6 months and quickly built trust in the British BDSM community. domin8trix now earns £2,000 in monthly sales and about £600 in passive profit, running a stable operation since 2021.
NTT helped the NTT INDYCAR SERIES speed up its digital transformation. The challenge was to keep fans engaged and grow revenue with new digital experiences. NTT created a digital roadmap and introduc...ed "Smart Sports" technology. This included smart venue upgrades, better fan engagement with the INDYCAR Mobile App, and smart operations using AI and analytics. The result is a more immersive fan experience and a model for digitalization in sports.
The Webinar and Conferencing Blueprint for Better Selection Decisions in Computer Software
Capture One
- Computer Software
BigMarker helps Capture One onboard users to its photo editing software with interactive webinars. The webinars teach new users, build confidence, and prevent frustration. At least 35% of webinar att...endees buy a Capture One product after attending. Webinars also drive customer retention and upgrades. BigMarker's reliable HD screen sharing and interactive features make webinars engaging and effective.
Matrix42 helped Tammerfors stad meet strict data security and compliance needs. The city needed a service management solution with local data ownership and support in Finnish. Matrix42 provided a com...pliant cloud solution and local expert support. Tammerfors now manages IT for over 340,000 residents across nine municipalities. The solution ensures data integrity and meets all regulatory requirements.
Hamilton County Communications Center
- Government Administration
Hamilton County Communications Center used Intrado VIPER and Power 911 to improve their 911 call handling. They set up 20 fixed workstations and 15 more for backup and training. They also used laptop...s to manage 911 calls from anywhere, even outside the main center. The laptops helped with both daily work and live training. The director praised Intrado for great customer service and reliable technology.
Agency for Social Services and Dependency of Andalusia (ASSDA)
- Government Administration
Pexip video technology powers the teleassistance service for ASSDA in Andalusia, Spain. The service helps seniors and people with disabilities get 24/7 support, emergency help, and social interaction.... Users receive a device for instant video calls with support staff. Since 2002, the service has managed over 98 million cases and handles about 17,000 calls daily. This solution boosts safety, independence, and well-being for vulnerable people.
Recent adoption and success with Webinar and Conferencing software in Food And Beverages
ConAgra Foodservice
- Food & Beverages
ConAgra Foodservice faced challenges in engaging with customers due to travel restrictions during the Covid-19 pandemic. They needed a virtual solution to connect with customers and offer product sam...ples. ConAgra chose webinar.net's self-service webinar platform for its ease of use and interactive features. The webinars were successful, with 226 registrants and about 60 qualified leads, surpassing their goal of 100 registrations. The platform's customer support was also highly praised.
Webinar and Conferencing in Action in Other Industries
AAA, The Auto Club Group
- Associations
ON24 helped AAA, The Auto Club Group, boost sales with digital training and enablement. The team used ON24 to engage members and train partners to sell travel. They saw a 41% increase in digital even...t sales year over year. Webinar-attributed sales rose 104% in 2021 and 48% in 2022. Attendance for webinars and digital events grew by 14% year over year.
Target Corporation hosted an annual Virtual Benefits Fair for employees during enrollment. The event aimed to educate employees about benefits. Target is a large retailer in the U.S. with stores in a...ll 50 states.
iFit Health and Fitness
- Health, Wellness And Fitness
SightCall for Customer Service helped iFit Health and Fitness fix equipment issues faster. Agents use live video to see problems and help customers right away. Over 80% of repair calls are now solved... remotely, up more than 20%. Agents save up to 4000 hours each week. First-time fix rates and customer satisfaction both improved. Over 85% of customers liked the live video support.
Zoom Video SDK helped The ShareCo improve online therapy. The company had trouble with other video APIs. They faced poor audio and video, high costs, and slow support. With Zoom Video SDK, they got b...etter audio and video. The platform allowed more custom features. The user experience became easier. The ShareCo now offers high-quality, face-to-face online therapy.
Zoom Video SDK helped The ShareCo improve online therapy. The company had trouble with other video APIs. They faced poor audio and video, high costs, and slow support. With Zoom Video SDK, they got b...etter audio and video. The platform allowed more custom features. The user experience became easier. The ShareCo now offers high-quality, face-to-face online therapy.
Zoom Video SDK helped The ShareCo improve online therapy. The company had trouble with other video APIs. They faced poor audio and video, high costs, and slow support. With Zoom Video SDK, they got b...etter audio and video. The platform allowed more custom features. The user experience became easier. The ShareCo now offers high-quality, face-to-face online therapy.
Zoom Video SDK helped The ShareCo improve online therapy. The company had trouble with other video APIs. They faced poor audio and video, high costs, and slow support. With Zoom Video SDK, they got b...etter audio and video. The platform allowed more custom features. The user experience became easier. The ShareCo now offers high-quality, face-to-face online therapy.
Zeeg helped Nui Care fix their manual scheduling problems. Before Zeeg, care experts spent hours on admin work and double bookings happened often. Zeeg's platform automated scheduling, used round-rob...in booking, and sent reminders. Now, families can book help 24/7 and get support faster. No-shows dropped and care experts spend more time helping families.
BetterHelp used the eatNgage platform to boost webinar attendance. They invited 1200 counselors and offered food delivery during the event. The outreach was 30 times larger than their past events. At...tendance rate increased by 65% compared to previous webinars. BetterHelp called it their biggest and most successful event.
DrDoctor uses Whereby to power secure video consultations for NHS patients in the UK. They needed a solution that met strict NHS data privacy rules and was easy for developers to manage. Whereby offe...red strong data security, keeping all data within the European Economic Area, and reduced developer workload. Since switching, DrDoctor has seen high patient satisfaction, with feedback averaging 4.6 out of 5 stars. 74% of their NHS partners now use video consultations, helping clinicians save time and improve care.
The Latest Webinar and Conferencing Deployments delivering value in Consumer Electronics
Acer
- Consumer Electronics
Meetupcall helped Acer UK improve their remote meetings. The old system was expensive and hard to use. Meetupcall made meetings simple and easy for everyone. The tool is customizable and affordable. ...Setup was quick and user management is easy. Acer UK saw no complaints from users after switching.
Shepherd Electric Supply grew quickly and needed to train more employees. They had to meet OSHA rules and certify workers for special equipment. They chose Open LMS as their first training software. ...Open LMS replaced paper processes with digital tracking and reporting. Employees now finish training faster and more easily. After one year, Shepherd Electric Supply renewed their contract and expanded their training programs.
The Latest Webinar and Conferencing Deployments delivering value in Financial Services
Airwallex
- Financial Services
Airwallex had trouble sending SMS messages in some countries. This caused problems for customers who needed 2FA codes. Airwallex partnered with Bird to fix these issues. Bird helped Airwallex reduce ...SMS onboarding time from over a month to 7 days. Airwallex expanded into 30 new countries in 2 months. SMS deliverability improved from 89.6% to 94.4%.
Moxo helped Advanced Credit save 80% of their time on workflows and documentation. The company used Moxo’s secure platform to centralize client communications and project files. This improved client ...service and made internal processes faster. Advanced Credit saw a 35% increase in performance. In the first year using Moxo, the business grossed over $175,000 with low expenses. The founder recommends Moxo for its impact on efficiency and client satisfaction.
Remo helped The Payments Association move their in-person drinks receptions online. Members enjoyed the platform for its easy use and strong networking features. The team at Remo made many improvemen...ts based on client feedback. The Payments Association plans to keep using Remo for virtual events.
The Latest Webinar and Conferencing Deployments delivering value in Na
The Office Gurus
- Professional Services
The Office Gurus, a business process outsourcing company, used RingCentral Engage Voice to enhance their contact center operations. They achieved significant efficiencies and improved caller experien...ces. As they grew, they adopted RingCX for omnichannel capabilities, further improving operations. This led to a 55.7% reduction in cost per transfer and a $3.2 million annual savings for a university client, while increasing qualified leads by 34%. RingCX also allowed them to manage all digital channels efficiently, centralizing customer contacts.
The Office Gurus, a business process outsourcing company, used RingCentral Engage Voice to enhance their contact center operations. They achieved significant efficiencies and improved caller experien...ces. As they grew, they adopted RingCX for omnichannel capabilities, further improving operations. This led to a 55.7% reduction in cost per transfer and a $3.2 million annual savings for a university client, while increasing qualified leads by 34%. RingCX also allowed them to manage all digital channels efficiently, centralizing customer contacts.
Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.
TeamViewer Remote helps agrantis digitalize the agricultural value chain. agrantis uses TeamViewer for remote access, support, and management of customer devices. The international team installs, mai...ntains, and troubleshoots software for agricultural traders and farmers, even in remote areas. TeamViewer’s unattended access lets agrantis set up and fix systems without customer involvement. This reduces business interruptions and supports real-time decision making for customers.
Recent adoption and success with Webinar and Conferencing software in Oil And Energy
Mainstream Renewable Power
- Oil & Energy
Mainstream Renewable Power used LoopUp and Microsoft Teams Calling to simplify their global communications. They needed to replace complex, expensive legacy phone systems in many countries. LoopUp ma...naged the migration, making it easy and seamless for Mainstream. The project was completed quickly, with the first users live in just over a month. The new system cut mobile phone costs and improved communication for all employees.
Adya used Google Cloud to build advanced AI solutions for business growth. With Gemini AI, Adya accelerated time-to-market by 30%. Vertex AI helped reduce LLM building costs by 85% and improved perfo...rmance by 21%. Chirp 3 enabled localization in over 20 Indian languages with low latency. Multi-agent orchestration became 10 times faster using event-driven architecture. Adya's platform now lets users create custom AI agents and applications quickly and securely.
DealMatrix used Samba Live to run a global pitch competition with a tech budget under €500. The event brought together 15 startup finalists and 50 investors from up to 5 continents. Samba Live enable...d reliable video pitches and live streaming to Facebook, even with bandwidth challenges. The team used basic video and audio equipment, keeping costs low. The solution helped DealMatrix reach a global audience and manage a complex, international event efficiently.
ClickMeeting helped Tensoft deliver online training to clients across Poland. Tensoft used ClickMeeting to overcome travel barriers and reach more users. The company quickly adapted to the pandemic b...y moving all training online. Over five years, Tensoft held more than 100 online events with over 900 participants. They used advanced features like polls, Q&A, and webinar recordings. Tensoft created a new revenue stream by charging symbolic fees for training.
The Webinar and Conferencing Blueprint for Better Selection Decisions in Manufacturing
Ahlstrom-Munksjö
- Manufacturing
Livestorm helped Ahlstrom-Munksjö modernize its marketing. The company used Livestorm to run educational webinars for a niche audience. They reached 700 targeted attendees and launched two global ini...tiatives. Livestorm's platform made it easy to customize emails and follow-ups. This improved customer engagement and supported a shift to digital marketing.
Driving ROI and results: Understanding the Impact of Webinar and Conferencing in Events Services
247 Webcasting
- Events Services
WorkCast helps 247 Webcasting deliver over 140 webinars with an average of 400 registrations and a 43.7% attendance rate. 247 Webcasting needed a scalable, secure webinar platform to support high-qua...lity, branded events for clients. WorkCast provided a customizable, ISO-certified solution with white-labeling and flexible formats. The partnership allows 247 Webcasting to focus on expert event delivery while WorkCast handles the technology. This results in seamless, fully managed webinars and webcasts for diverse industries.
The Webinar and Conferencing Blueprint for Better Selection Decisions in Consumer Services
Custom Ink
- Consumer Services & Retail
Dialpad helped Custom Ink improve efficiency by 20%. The company had problems with fragmented communication tools and manual call grading. Dialpad Support, Dialpad Sell, and Dialpad Connect let them ...combine voice and video calls in one place. Sales teams can now work from anywhere and follow up on missed calls. Support teams handle more calls and keep service quality high. Ai Recaps save agents time by making automatic call summaries.
