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Top Stories in Entertainment about adoption of Contact Center Software software

 

Gaia - Entertainment - Large

Boulder, USA

Gaia used 8x8 Work to move from an on-premises phone system to a cloud-based solution. The company needed to support... a hybrid workforce and complete migration in just two months. 8x8 enabled Gaia to cut monthly phone costs by 50% and provided reliable, easy-to-use communications for both remote and in-office staff. There was zero downtime during the migration. Minimal training was needed for employees to adopt the new system.

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Gaia - Entertainment - Large

Boulder, USA

Gaia used 8x8 Work to move from an on-premises phone system to a cloud-based solution. The company needed to support... a hybrid workforce and complete migration in just two months. 8x8 enabled Gaia to cut monthly phone costs by 50% and provided reliable, easy-to-use communications for both remote and in-office staff. There was zero downtime during the migration. Minimal training was needed for employees to adopt the new system.

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Leading gaming company (India) - Entertainment - Large

India

Ameyo helped a leading Indian sports gaming platform with over 70 million users. The company faced issues with CRM integration,... high call volumes, and agent performance tracking. Ameyo provided advanced dialers, real-time agent monitoring, and unified customer interaction screens. The solution improved call connect rates, customer insights, and agent productivity. The company now manages blended customer support more efficiently.

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Leading gaming company (India) - Entertainment - Large

India

Ameyo helped a leading Indian sports gaming platform with over 70 million users. The company faced issues with CRM integration,... high call volumes, and agent performance tracking. Ameyo provided advanced dialers, real-time agent monitoring, and unified customer interaction screens. The solution improved call connect rates, customer insights, and agent productivity. The company now manages blended customer support more efficiently.

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Leading gaming company (India) - Entertainment - Large

India

Ameyo helped a leading Indian sports gaming platform with over 70 million users. The company faced issues with CRM integration,... high call volumes, and agent performance tracking. Ameyo provided advanced dialers, real-time agent monitoring, and unified customer interaction screens. The solution improved call connect rates, customer insights, and agent productivity. The company now manages blended customer support more efficiently.

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Leading gaming company (India) - Entertainment - Large

India

Ameyo helped a leading Indian sports gaming platform with over 70 million users. The company faced issues with CRM integration,... high call volumes, and agent performance tracking. Ameyo provided advanced dialers, real-time agent monitoring, and unified customer interaction screens. The solution improved call connect rates, customer insights, and agent productivity. The company now manages blended customer support more efficiently.

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WCLC - Entertainment - Medium

Winnipeg, Canada

WCLC used ice Contact Center to replace an outdated on-premises system. They improved operational responsiveness with proactive alerts and automated... monitoring. Custom reports gave them deeper insights into their operations. The new cloud contact center strengthened security and made their system more flexible. Supervisors now make faster decisions with better real-time data.

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See Tickets - Entertainment - Medium

London, UK

Genesys DX helped See Tickets handle 95% of customer inquiries with an AI chatbot. Before, See Tickets struggled to answer... questions about 40,000 events and faced high call volumes. The chatbot reduced inbound calls and saved costs. Customers now get faster, more accurate answers. The setup was simple and the team can focus on complex queries. Real-time insights help See Tickets improve service and update information quickly.

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Games 24x7 - Entertainment - Large

Mumbai, India

Scorebuddy helped Games 24x7 boost QA productivity by 20%. The company replaced manual, spreadsheet-based quality audits with Scorebuddy’s advanced solution.... This change saved time and improved the consistency of their QA process. Games 24x7 now scores customer service interactions across all channels and uses data for root cause analysis. The QA team increased output and improved audit quality with focused sampling.

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Szerencsejáték Zrt - Entertainment - Large

Budapest, Hungary

VCC Live helped Szerencsejáték Zrt, Hungary’s national lottery operator, move from an outdated on-premise system to a cloud-based contact center. The new platform... gave supervisors real-time KPI dashboards and advanced reporting. Agents now use AI-powered workflows and browser-based access for faster case resolution and hybrid work. The solution improved ticket accuracy, agent satisfaction, and enabled hiring of visually impaired agents. Szerencsejáték Zrt gained full operational visibility and measurable performance.

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Pacers Sports & Entertainment - Entertainment - Medium

Indianapolis, USA

Mitel helped Pacers Sports & Entertainment replace an old phone system. The new system gives staff full mobility and reliable... service. Employees use robust analytics to find training needs and understand customer trends. Customer satisfaction scores improved in the NBA survey. The team responds faster to fans and works better in the community.

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Pacers Sports & Entertainment - Entertainment - Medium

Indianapolis, USA

Mitel helped Pacers Sports & Entertainment replace an old phone system. The new system gives staff full mobility and reliable... service. Employees use robust analytics to find training needs and understand customer trends. Customer satisfaction scores improved in the NBA survey. The team responds faster to fans and works better in the community.

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Sight & Sound Theatres - Entertainment - Medium

Lancaster, USA

Sight & Sound Theatres switched from an old Cisco phone system to CallTower Operator Connect for Microsoft Teams. This move saved... them over $1,000 each month and cut their telecom costs by thousands in the first year. They reduced desk phones from 200 to under 100, helping staff work from anywhere. IT teams now spend less time on phone maintenance. The new system supports hybrid work and future growth in live theatre and filmmaking.

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Entertainment Clients Speak: The Impact of deploying Business Intelligence solutions

 

In The Groove Music - Entertainment - Small

Minneapolis, USA

In The Groove Music used Knowi to unify catalog, royalty, and financial data into real-time dashboards. Before Knowi, they relied... on manual Excel and QuickBooks reports, making it hard to track revenue and costs. Knowi connected their publishing, accounting, and CRM data, showing profit margins for each music release. The team now sets annual budgets based on data, tracks catalog performance, and flags underperforming releases. Visual dashboards help leadership get answers in minutes, not days.

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TelevisaUnivision - Entertainment - Large

Miami, USA

Informatica IDMC helped TelevisaUnivision cut data integration costs by 44%. The company moved from 27 separate tools to a single... cloud-native platform. This improved service delivery efficiency by 35%. TelevisaUnivision now supports over 250 integrations across 80+ applications. The platform enables real-time decision-making and better data governance. Billions of records are processed each year, supporting content delivery and business operations.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Museum of Science and Industry, Chicago - Entertainment - Large

Chicago, USA

Vena helped the Museum of Science and Industry, Chicago cut variance analysis meeting times by 50%. Before Vena, the finance... team struggled with static reports and slow, manual processes. Vena automated monthly reporting and integrated with Sage Intacct and ADP. Now, teams collaborate better and make reliable revenue projections. Scenario modeling supports decisions on exhibits, staffing, and costs.

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MIXI - Entertainment - Large

Tokyo, Japan

Digital. ai Application Security helped MIXI stop the “One Punch Cheat” in their game. This protected fair gameplay and kept...gamers happy. MIXI used the solution to prevent cheating and secure their gaming platform. The company aimed to become a worldwide gaming phenomenon. The solution ensured a smooth experience for all players.

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Travian Games - Entertainment - Medium

Munich, Germany

Travian Games used Apteco PeopleStage with Facebook Custom Audience to reach lapsed players. They reactivated 30% more players compared to... email campaigns. The integration allowed targeting without risking email reputation or legal issues. Travian saved €5,000 per year in agency costs by automating processes. The campaign generated more payments and achieved an ROI greater than 100%.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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How Mobile Marketing is Delivering ROI for Entertainment Leaders

Symphonic - Entertainment - Small

Tampa, USA

Symphonic used Dropbox Sign to speed up artist onboarding and contract creation. Manual signing slowed down deals and delayed music... releases. Dropbox Sign integrated with HubSpot, letting artists sign contracts instantly. Symphonic now sends over 400 automated document requests each month. The team uses more than 60 contract templates. Artists can release music faster, and staff save time on paperwork.

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VieON - Entertainment - Large

Ho Chi Minh City, Vietnam

VieON used CleverTap to unify fragmented user data and personalize content across mobile, web, and Smart TV. The platform enabled... real-time analytics and rapid deployment, cutting in-app trigger setup from a month to a week. CleverAI-powered segmentation and omnichannel journeys drove a 10% increase in user engagement and a 12% rise in checkout actions. Push notification click-through rates doubled. VieON now delivers tailored experiences that boost retention and loyalty.

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VieON - Entertainment - Large

Ho Chi Minh City, Vietnam

VieON used CleverTap to unify fragmented user data and personalize content across mobile, web, and Smart TV. The platform enabled... real-time analytics and rapid deployment, cutting in-app trigger setup from a month to a week. CleverAI-powered segmentation and omnichannel journeys drove a 10% increase in user engagement and a 12% rise in checkout actions. Push notification click-through rates doubled. VieON now delivers tailored experiences that boost retention and loyalty.

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Spoon Radio - Entertainment - Medium

Seoul, South Korea

Infobip’s 2FA SMS authentication helped Spoon Radio cut subscriber sign-up churn by 80%. Spoon Radio, a live-audio streaming platform with... over 1 million users in 20 countries, faced high drop-off rates due to a slow and unreliable authentication process. Infobip’s solution delivered fast, reliable OTPs via SMS, keeping users on the sign-up page and supporting global scalability. The new process improved user experience, reduced costs by up to 70% in key markets, and ensured compliance with data protection standards.

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Deezer - Entertainment - Large

Paris, France

Deezer used InAppStory to boost user engagement in its music streaming app. The team added interactive stories, making music discovery... more fun and personal. Users now see themed playlists, artist interviews, and special campaigns like an advent calendar. Monthly, over 1 million story interactions and 40 seconds average view time were recorded. A promo story with Ed Sheeran reached over 6 minutes per viewing. This approach helped Deezer keep users active and interested in the app.

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EM.Co (for Tim McGraw) - Entertainment - Small

Nashville, USA

Attentive helped Tim McGraw and his team at EM. Co grow their SMS subscriber list by 85% in just five...months. A December sweepstakes campaign powered a 3,451% increase in subscribers. The team used personalized text messaging to share exclusive content, drive merchandise sales, and replace their traditional fan club. Messages sent through Attentive achieved high engagement, with up to 50% click-through rates. SMS became their main channel for direct fan communication and list growth.

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Social casino game - Entertainment - Small

A social casino game used Aarki to improve its advertising results. The game saw a 2x lift in average day... 7 return on ad spend. This shows strong growth in user engagement and revenue. The case highlights the impact of targeted ad campaigns for mobile games. Aarki helped the game reach more players and increase profits.

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Studio Cloud 30 - Entertainment - Small

Vancouver, Canada

Flowfinity helped Studio Cloud 30 boost productivity by 25%. The studio replaced paper forms and spreadsheets with a customizable no-code... platform. Staff now manage client data, payments, and timesheets from any device. Mobile forms cut paperwork and speed up onboarding. Automated approvals and real-time dashboards improved service and tracking. Studio Cloud 30 expanded to three locations and grew operations by 30%.

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Whalo - Entertainment - Small

Tel Aviv, Israel

Singular helped Whalo, a mobile gaming company, increase marketing spend by 3-4x after switching from another provider. Whalo needed better... analytics, unified data, and a partner for growth. Singular provided analytics, cost aggregation, and easy SKAN integration. The team launched 10 new channels and improved efficiency. Whalo now uses Singular for both reporting and ETL as they scale.

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SXSW - Entertainment - Medium

Austin, USA

SXSW used Airship Mobile Wallet to replace physical guest passes with digital ones. This change led to a 25% increase... in total credentials distributed. SXSW also cut credential costs by 54% compared to using only physical passes. Attendees registered online and downloaded passes to their phones. The digital passes connected with the SXSW GO app, letting guests manage schedules and get updates. Location intelligence gave attendees personalized event alerts and recommendations.

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Radio Javan - Entertainment - Small

Washington, USA

Chartboost by LoopMe helped Radio Javan, a music app, increase its revenue by 45%. Over 70% of Radio Javan’s income... came from ads, mainly interstitials. The team analyzed data and added higher placement line items to boost monetization. Radio Javan also saw a 102% growth in impressions served. The founder praised Chartboost for excellent service and strong ad monetization results.

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Mr. Skin - Entertainment - Small

Chicago, USA

Mr. Skin used iZooto to engage all site visitors with targeted push notifications. The site built a list of 250,000... active subscribers in less than a year. Opt-in rates on mobile devices reached 7% to 10%. iZooto's 50 audience segments helped move users from guest to paid member. Mr. Skin kept its #1 position by boosting user engagement and retention.

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USサッカー連盟 (USSF) - Entertainment - Medium

Chicago, USA

Braze helped USサッカー連盟 (USSF) unify messaging and centralize customer data. USSF used Braze, Treasure Data, and Shopify to improve fan... engagement and streamline ticket and merchandise sales. The organization saw a 43% increase in paid memberships and a 20.3% rise in email open rates. Campaign execution time dropped by 25%. Personalized journeys and targeted campaigns boosted loyalty and revenue.

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Entertainment Success stories in Driving ROI and Results using Marketing Automation solutions

 

PrizePicks - Entertainment - Medium

Atlanta, USA

Opal helped PrizePicks boost content production by 400%. The marketing team used Opal to centralize planning and review for social... media. Before Opal, they struggled with unclear processes and frequent mistakes. With Opal, they now create about 1,000 pieces of content each month. Emergency edits and retractions dropped by 95%. PrizePicks reached 9.8 million social media engagements in 2023.

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TelevisaUnivision - Entertainment - Large

Miami, USA

Informatica IDMC helped TelevisaUnivision cut data integration costs by 44%. The company moved from 27 separate tools to a single... cloud-native platform. This improved service delivery efficiency by 35%. TelevisaUnivision now supports over 250 integrations across 80+ applications. The platform enables real-time decision-making and better data governance. Billions of records are processed each year, supporting content delivery and business operations.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

Read on →
 

National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Lihuhu - Entertainment - Small

Singapore, Singapore

Lihuhu used Cost Center to automate user acquisition analytics and campaign management. Before, their UA team spent 80% of time... on manual data tasks. With Cost Center, they automated data compiling, mapping, and visualization. This freed up 70% more time for strategic work and doubled the UA team's capacity. Lihuhu tripled daily active users and improved collaboration across teams using advanced analytics and Slack notifications.

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Deezer - Entertainment - Large

Paris, France

Deezer used monday. com to boost customer engagement by 483% in just weeks. The team struggled with project visibility and...collaboration before switching from Google Suite tools. monday.com provided a central workspace, improving transparency and teamwork. The CRM team nearly tripled weekly campaigns after migrating to monday.com. Streams from campaigns rose by almost 500%, showing higher user interaction and music discovery.

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AMC - Entertainment - Large

New York, USA

Positive User helped AMC automate over 30,000 contest entries, saving time and resources. AMC used hyper-segmentation to engage 500,000+ club... members across Latin America, Europe, and Africa. The platform unified communication and centralized data from surveys and contests. AMC built deeper connections with fans during pandemic lockdowns using targeted campaigns. The solution turned scattered data into actionable insights for long-term brand strategy.

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Mr. Skin - Entertainment - Small

Chicago, USA

Mr. Skin used iZooto to engage all site visitors with targeted push notifications. The site built a list of 250,000... active subscribers in less than a year. Opt-in rates on mobile devices reached 7% to 10%. iZooto's 50 audience segments helped move users from guest to paid member. Mr. Skin kept its #1 position by boosting user engagement and retention.

Read on →
 

Travian Games - Entertainment - Medium

Munich, Germany

Travian Games used Apteco PeopleStage with Facebook Custom Audience to reach lapsed players. They reactivated 30% more players compared to... email campaigns. The integration allowed targeting without risking email reputation or legal issues. Travian saved €5,000 per year in agency costs by automating processes. The campaign generated more payments and achieved an ROI greater than 100%.

Read on →
 

Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

Read on →
 

Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Entertainment examples of Driving Business Value with Digital Analytics

 

Inplay Matrix - Entertainment - Medium

Philippines

Piwik PRO helped Inplay Matrix, Asia's largest iGaming distributor, gain user-level analytics and improve button conversions. The company switched from... Google Analytics to Piwik PRO for better data control and privacy compliance. With Piwik PRO, Inplay Matrix tracks detailed user flows, filters bot traffic, and optimizes website usability. The platform's integration with Kibana and privacy-by-design features support strict industry regulations. Inplay Matrix now makes data-driven decisions and detects fraudulent activity more effectively.

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Mass media & entertainment conglomerate - Entertainment - Very Large

ObservePoint helped a mass media & entertainment conglomerate improve data quality. The company used automated audits to find all technologies... on their websites. They tested web analytics at scale in a staging environment. They set up pre-release QA for mobile app analytics. This led to better analytics validation and data governance.

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Deezer - Entertainment - Medium

Paris, France

Deezer used Facebook carousel mobile app install ads to lower user acquisition costs. The campaign cut cost per account signup... by 50%. App install costs dropped by 60% on Android and 40% on iOS in Brazil, and by 30% in France. Deezer also saw a 2x increase in click-through rate and a 50% decrease in cost per click. Marin Social tools helped optimize creative and targeting for better results.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Mood Movement - Entertainment - Small

London, UK

Mood Movement used Buildfire to launch a dance training app for Contemporary dancers. The app lets users control their own... training by choosing from over 100 exercises. Dancers can access classes anytime and anywhere. The platform supports dance professionals, students, and teachers. Users can customize their training based on their needs and environment.

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Travian Games - Entertainment - Medium

Munich, Germany

Travian Games used Apteco PeopleStage with Facebook Custom Audience to reach lapsed players. They reactivated 30% more players compared to... email campaigns. The integration allowed targeting without risking email reputation or legal issues. Travian saved €5,000 per year in agency costs by automating processes. The campaign generated more payments and achieved an ROI greater than 100%.

Read on →
 

Travian Games - Entertainment - Medium

Munich, Germany

Travian Games used Apteco PeopleStage with Facebook Custom Audience to reach lapsed players. They reactivated 30% more players compared to... email campaigns. The integration allowed targeting without risking email reputation or legal issues. Travian saved €5,000 per year in agency costs by automating processes. The campaign generated more payments and achieved an ROI greater than 100%.

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Sirkus Finlandia - Entertainment - Small

Finland

Sirkus Finlandia uses Snoobi Analytics to track advertising effectiveness and website visitor growth by city. The analytics help them see... which local ads drive more visitors and adjust campaigns if results fall short. Reports from Snoobi show which companies visit their site, making business sales targeting easier. The solution adapts to their seasonal operations, pausing reports in winter and resuming before tours. During the pandemic, Snoobi offered flexible cooperation to match reduced activity.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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How Content Management Systems is Delivering ROI for Entertainment Leaders

 

Houston Texans - Entertainment - Medium

Houston, USA

Acquia DAM helped the Houston Texans manage over 148,000 digital assets and streamline content workflows. Their creative team struggled with... slow, hard-to-use tools and could not quickly share images. With Acquia DAM, they now upload, tag, and share photos in minutes. Team members and partners easily find and use approved content. The Texans saw fast adoption and improved brand consistency across all channels.

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Xbox - Entertainment - Large

Redmond, USA

Xbox partnered with TransPerfect to improve accessibility and inclusion in gaming. TransPerfect supported Xbox in delivering content in over 30... languages. The Xbox Global Experimental Marketing Team used these services to reach a wider international audience. Their docuseries achieved over 8.5 million YouTube views since December 2021. This collaboration helped Xbox create a more inclusive gaming experience.

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Supa Strikas - Entertainment - Small

Drupal helped Supa Strikas move from a Flash-based website to a modern, mobile-friendly platform. The new site lets fans watch... videos and read comics easily on any device. Country-specific content is managed with sub-domains using Domain Access. The site uses bright colors and simple navigation to engage users. Fans can now follow the team and share their thoughts online.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Phoenix Rifle Club - Entertainment - Small

Wales, UK

Phoenix Rifle Club used Scalenut GEO Core and GEO Watchtower to boost their digital presence. They published 45 SEO-optimized blogs,... increasing total clicks by 635% and impressions by 926%. GEO Watchtower tracked AI visibility, helping them reach 26% brand visibility and 75% authority peak. Their monthly organic traffic grew by 1354%, and keywords ranking rose from under 100 to 450. The club now leads its market in both keywords and traffic.

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iHeartMedia - Entertainment - Very Large

New York, USA

Jasper helped iHeartMedia launch the Cardiac Cowboys podcast campaign in record time. The team used Jasper’s AI to create and... scale campaign assets across broadcast, podcast, social, and live events. Campaign production dropped from weeks to just one day. Hundreds of assets were produced, with strong personalization for different audience segments. Cardiac Cowboys became iHeartMedia’s most successful binge podcast of the year.

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Banijay - Entertainment - Large

Paris, France

Banijay used M-Files to improve contract creation. The company saw faster contract processing. M-Files helped boost compliance. Workflow automation made... work easier. Banijay increased efficiency with the new system. The team now creates contracts with more speed and control.

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Tabcorp - Entertainment - Very Large

Melbourne, Australia

Comarch Loyalty Management helped Tabcorp migrate over 2 million users to a new loyalty platform in just 4 months. The AI-powered system... enabled Tabcorp to run complex, multi-jurisdiction loyalty programs and process over 50 million transactions per month. The solution included a custom member portal and content management system for easy updates. Tabcorp used the platform to launch personalized marketing campaigns and manage high transaction volumes during major events like the Melbourne Cup. The system delivered stable, reliable performance above expectations.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Entertainment examples of Driving Business Value with CRM

 

SiriusXM - Entertainment - Large

New York, USA

SiriusXM used Pega Customer Decision Hub to improve customer retention. The company shortened agent talk time and handled more customer... jobs. Pega helped agents present better offers using real-time data. SiriusXM expanded Pega from four to 15 call centers after a successful trial. The solution increased customer survival rates and drove higher revenue.

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Supa Strikas - Entertainment - Small

Drupal helped Supa Strikas move from a Flash-based website to a modern, mobile-friendly platform. The new site lets fans watch... videos and read comics easily on any device. Country-specific content is managed with sub-domains using Domain Access. The site uses bright colors and simple navigation to engage users. Fans can now follow the team and share their thoughts online.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Deezer - Entertainment - Large

Paris, France

Deezer used monday. com to boost customer engagement by 483% in just weeks. The team struggled with project visibility and...collaboration before switching from Google Suite tools. monday.com provided a central workspace, improving transparency and teamwork. The CRM team nearly tripled weekly campaigns after migrating to monday.com. Streams from campaigns rose by almost 500%, showing higher user interaction and music discovery.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Entertainment Clients Speak: The Impact of deploying Collaboration and Productivity solutions

 

Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Xbox - Entertainment - Large

Redmond, USA

Xbox partnered with TransPerfect to improve accessibility and inclusion in gaming. TransPerfect supported Xbox in delivering content in over 30... languages. The Xbox Global Experimental Marketing Team used these services to reach a wider international audience. Their docuseries achieved over 8.5 million YouTube views since December 2021. This collaboration helped Xbox create a more inclusive gaming experience.

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Supa Strikas - Entertainment - Small

Drupal helped Supa Strikas move from a Flash-based website to a modern, mobile-friendly platform. The new site lets fans watch... videos and read comics easily on any device. Country-specific content is managed with sub-domains using Domain Access. The site uses bright colors and simple navigation to engage users. Fans can now follow the team and share their thoughts online.

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Sight & Sound Theatres - Entertainment - Medium

Lancaster, USA

Sight & Sound Theatres switched from an old Cisco phone system to CallTower Operator Connect for Microsoft Teams. This move saved... them over $1,000 each month and cut their telecom costs by thousands in the first year. They reduced desk phones from 200 to under 100, helping staff work from anywhere. IT teams now spend less time on phone maintenance. The new system supports hybrid work and future growth in live theatre and filmmaking.

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Disney Streaming - Entertainment - Very Large

New York, USA

Disney Streaming used Zeplin to organize and align its design systems. The team launched the Star+ product in just 9... months. Zeplin Global Styleguides helped create a single source of truth for design elements. Developers and designers now work from consistent, approved styles. File hygiene improved with Sections and Tags, making onboarding easier. The process reduced clutter and made future updates faster.

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MIXI - Entertainment - Large

Tokyo, Japan

Digital. ai Application Security helped MIXI stop the “One Punch Cheat” in their game. This protected fair gameplay and kept...gamers happy. MIXI used the solution to prevent cheating and secure their gaming platform. The company aimed to become a worldwide gaming phenomenon. The solution ensured a smooth experience for all players.

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TVNOW by RTL - Entertainment - Large

Cologne, Germany

Storydoc helped TVNOW by RTL turn static PowerPoints into interactive web presentations. After switching, 62% more prospects read the presentations... in full. The team gained analytics to track who viewed and engaged with their decks. B2B partners praised the new style, clarity, and animations. TVNOW now personalizes presentations for each prospect and sees higher engagement.

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Artists in Motion - Entertainment - Small

Sydney, Australia

Artists in Motion used to fly staff with hard drives to deliver terabytes of files. With Digital Pigeon, they now... send large files worldwide quickly and reliably. The team can make last-minute tweaks and share updates between Sydney and event sites. They also receive files from freelancers and send branded documents to clients. Digital Pigeon helps them save travel costs and keep projects on track.

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Entertainment examples of Driving Business Value with Customer Feedback Management

 

Mirlos - Entertainment - Small

Spain

BlockSurvey helped Mirlos, led by Georgina Mourinho, improve feedback collection and creative collaboration. The platform enabled secure, private surveys and... forms for engaging with fans and collaborators. Token gating features allowed exclusive access to licensed content for NFT collectors and clients. This changed how Mirlos managed digital assets and distributed music scores. The solution opened new ways for artists to connect with their audience and protect intellectual property.

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Zynga - Entertainment - Large

San Francisco, USA

Zynga used QuestionPro to improve its online game survey process. The company wanted better customer feedback and deeper insights into... player preferences. QuestionPro provided survey software and conjoint analysis tools. This helped Zynga collect and analyze player data more efficiently. As a result, Zynga gained valuable insights to enhance its gaming experience.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Secret Cinema - Entertainment - Small

London, UK

Secret Cinema used Attest to launch a new global digital product when live events stopped during the pandemic. The team gathered... consumer data to shape features like timeslots, devices, and pricing for their virtual live experiences. They tested demand for different film titles and used insights to guide content strategy. Attest helped them reach global audiences and adapt to changing consumer behaviors. The result was a flexible, immersive online event that expanded Secret Cinema’s reach.

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Fandango - Entertainment - Large

Los Angeles, USA

Fandango uses Qualtrics to collect and analyze customer feedback from millions of moviegoers. The platform helps Fandango track brand perception,... improve products, and optimize digital experiences. Qualtrics routes feedback to the right teams, speeding up product fixes and customer service responses. After launching a flexible refund policy based on feedback, Fandango saw more customers booking tickets in advance. The company achieved faster product development, better response rates, and improved ticket sales.

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Fandango - Entertainment - Large

Los Angeles, USA

Fandango uses Qualtrics to collect and analyze customer feedback from millions of moviegoers. The platform helps Fandango track brand perception,... improve products, and optimize digital experiences. Qualtrics routes feedback to the right teams, speeding up product fixes and customer service responses. After launching a flexible refund policy based on feedback, Fandango saw more customers booking tickets in advance. The company achieved faster product development, better response rates, and improved ticket sales.

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Fandango - Entertainment - Large

Los Angeles, USA

Fandango uses Qualtrics to collect and analyze customer feedback from millions of moviegoers. The platform helps Fandango track brand perception,... improve products, and optimize digital experiences. Qualtrics routes feedback to the right teams, speeding up product fixes and customer service responses. After launching a flexible refund policy based on feedback, Fandango saw more customers booking tickets in advance. The company achieved faster product development, better response rates, and improved ticket sales.

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PokerStars - Entertainment - Very Large

Douglas, Isle of Man

PokerStars used Alida to align customer experience management after merging with Flutter. The company needed to unify insights across brands... and departments. Alida helped train teams and share customer insights through a central platform. This made it easier to use feedback for product development and decision-making. Now, many departments use these insights to improve products and services across all brands.

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Top Stories in Entertainment about adoption of Publisher Ad Management software

 

Business Empire: RichMan (by Ilia Artemov) - Entertainment - Small

Appodeal's Accelerator Program helped Business Empire: RichMan boost organic reach by 250% in 175 countries. The team used in-game promotional... events and festive updates to drive engagement. The game was featured 150+ times on Google Play in three months. Conversion rates rose from 0.2% to 0.35%, peaking at 0.4%. These changes led to strong growth and higher revenue for the mobile game.

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TouchTunes - Entertainment - Medium

New York, USA

TouchTunes used Kevel’s server-side APIs to add ads to their digital jukeboxes. They needed a solution that did not rely... on JavaScript tags. Kevel enabled TouchTunes to launch a DOOH ad platform in weeks. The platform supports direct-sold, interactive, and programmatic ads. Advertisers can target by location, time, and music genre. This helped TouchTunes boost revenue from their jukebox network.

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Betting Ad Business (name under NDA) - Entertainment - Small

India

Epom WL DSP helped an Indian betting ad business boost conversion rates by 34%. The company used strategic retargeting, custom... bidding rules, and fraud prevention tools. They saw a 28% drop in churn, a 21% decrease in eCPC, and a 16% reduction in ad spending. Epom also integrated a third-party checker for better ad traffic security. The business now attracts more customers and spends less on ads.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Disney - Entertainment - Very Large

Burbank, USA

Disney used the PageRaft platform to improve its Disney Files magazine for Vacation Club members. Before, the magazine was a... PDF that was hard to read on mobile devices. Disney wanted a better mobile experience and more reader engagement. With PageRaft, the magazine became easy to read on any device. Readers now spend an average of 6 minutes per session with the content. The new format helps Disney stand out in a crowded digital world.

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CricHeroes - Entertainment - Small

Ahmedabad, India

AdPumb helped CricHeroes, a leading cricket scoring app, boost in-app banner ad revenue by 150%. CricHeroes faced low eCPM and... unsatisfactory ad revenue using only Google AdMob. AdPumb introduced programmatic ad mediation, eCPM optimization, and improved ad refresh rates. The solution increased impressions by 30% and delivered a total revenue of $1.45 million. CricHeroes maintained a strong user experience while achieving these results.

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Entertainment examples of Driving Business Value with Content Marketing

Riot Games - Entertainment - Large

Los Angeles, USA

Bynder, called Ritopedia at Riot Games, centralizes creative assets and lore for the company. Riot Games reduced research time by... 25% and saved $2M each year using Bynder. Over 150 interactive IP guides help teams find character bios, brand guidelines, and story details fast. Teams now access 5,000+ pages of creative content from one place. This single source of truth supports brand consistency and faster content creation across games, esports, and TV.

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Deezer - Entertainment - Large

Paris, France

Deezer used InAppStory to boost user engagement in its music streaming app. The team added interactive stories, making music discovery... more fun and personal. Users now see themed playlists, artist interviews, and special campaigns like an advent calendar. Monthly, over 1 million story interactions and 40 seconds average view time were recorded. A promo story with Ed Sheeran reached over 6 minutes per viewing. This approach helped Deezer keep users active and interested in the app.

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Technorama - Entertainment - Medium

Winterthur, Switzerland

Technorama used Streamchartz to show customer reviews and social media posts on its website. The science center collected posts with... the hashtag #technorama and Google reviews. Streamchartz let Technorama approve posts before they appeared on the social wall. This helped Technorama reach more people and attract new visitors. Displaying real customer feedback built trust and encouraged more visits.

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Amazon Music - Entertainment - Large

Seattle, USA

Amazon Music used Movable Ink to personalize email content for five million subscribers. They automated recommendations using real-time listening data... and API integrations. This approach saved 469 hours of production time and cut campaign build time by 62%. Click-through rates increased by 682%. The team delivered dynamic, tailored content without extra manual work.

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Sony Music - Entertainment - Large

New York, USA

Sony Music used Miappi to create a social profile for the band Kodaline. Miappi combined official band feeds and user... generated content from fans into one view. Fans could see all social media in one place on the band's website. Sony Music used Miappi to power social walls for many artists since 2013. Hashtag campaigns helped put fan content at the center of album releases.

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Audible - Entertainment - Large

Newark, USA

Audible used Readpeak's AI-powered native advertising platform for a 5-week campaign in the UK. The solution enabled fast creation of... over 100 ad variations and 19 landing pages, all optimized for engagement across 125 publishers. The campaign delivered 52.9 million impressions and 81,365 clicks, surpassing all performance goals. Brand metrics improved significantly: ad recall rose by 12.7%, brand preference by 17.2%, and brand awareness by 11.5%. Automated templating and creative testing helped Audible reach audiences earlier in the buying process.

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The National Lottery - Entertainment - Large

Brussels, Belgium

The National Lottery used Outbrain to launch its first cross-funnel campaign on the open internet. The campaign aimed to boost... awareness and player engagement for a €130 million Euromillions superdraw. Outbrain’s Onyx solution delivered high-attention video ads, helping the brand reach a video-centric audience. Precision targeting then drove these audiences further down the funnel, lowering cost per visit by 30%. The campaign also achieved a 4% higher viewability and reduced cost per completed view by 85%.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Top Stories in Entertainment about adoption of E-Commerce Platform software

 

MotoGP - Entertainment - Large

Barcelona, Spain

Kooomo helped MotoGP migrate their online shop in just 7 weeks. The MotoGP store needed a global eCommerce platform to... handle multiple languages, currencies, and payment methods. After switching to Kooomo, MotoGP saw a 100% increase in online sales in early 2020. Organic traffic grew by 30% due to SEO improvements. The website now loads in 2.6 seconds, making shopping faster and easier for fans worldwide.

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Out of the Park Developments - Entertainment - Small

Hamburg, Germany

FastSpring helped Out of the Park Developments switch from eSellerate to a robust ecommerce platform. The company needed a reliable... solution to accept payments and support global growth. FastSpring provided 24/7 uptime, localization, and strong customer support. The affiliate program helped expand marketing reach. Over 18 months, Out of the Park Developments achieved all their customer growth goals with FastSpring.

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Chris Brown's team - Entertainment - Small

USA

Channelize. io powered Chris Brown’s team to launch five live shopping shows in just two days. Over 8,000 viewers tuned...in, generating more than 5,000 comments and a 30% engagement rate. The team used multi-channel promotion and real-time analytics to boost fan interaction and sales. The platform’s rapid onboarding and interactive features made live shopping easy and effective. Chris Brown’s team plans more shows after seeing strong sales and vibrant fan response.

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Vinyl Moon - Entertainment - Medium

Los Angeles, USA

Vinyl Moon uses ShipStation to manage their subscription-based vinyl record delivery service. Before ShipStation, they struggled with manual shipping processes... that were slow and complex. ShipStation helped them automate order tagging, organize shipments, and handle complex shipping flows. The platform supports 3,500-4,000 monthly orders, with 90% from subscriptions. During the Covid lockdowns, Vinyl Moon saw a big revenue spike and grew into a medium-sized business.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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VNYL - Entertainment - Small

Los Angeles, USA

Shippo helped VNYL automate shipping label creation, saving time and cutting manual work. VNYL used Shippo’s API to find the... best shipping rates for every order, which helped control costs while offering free shipping to members. Members now get real-time shipping updates and tracking inside the VNYL app. Shippo’s API also enabled new features, like automatic Spotify playlist updates when packages are delivered. VNYL scaled shipping quickly and now delivers a better experience to music fans.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Entertainment Clients Speak: The Impact of deploying Customer Data Platform solutions

 

Houston Texans - Entertainment - Medium

Houston, USA

Acquia DAM helped the Houston Texans manage over 148,000 digital assets and streamline content workflows. Their creative team struggled with... slow, hard-to-use tools and could not quickly share images. With Acquia DAM, they now upload, tag, and share photos in minutes. Team members and partners easily find and use approved content. The Texans saw fast adoption and improved brand consistency across all channels.

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TouchTunes - Entertainment - Medium

New York, USA

TouchTunes used Kevel’s server-side APIs to add ads to their digital jukeboxes. They needed a solution that did not rely... on JavaScript tags. Kevel enabled TouchTunes to launch a DOOH ad platform in weeks. The platform supports direct-sold, interactive, and programmatic ads. Advertisers can target by location, time, and music genre. This helped TouchTunes boost revenue from their jukebox network.

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American Conservatory Theater (ACT) - Entertainment - Small

San Francisco, USA

Lytics helped American Conservatory Theater (ACT) boost online conversions by 15% in one month. ACT used Lytics to personalize website... pop-ups and email campaigns, driving more ticket and class sales. The platform integrated with ACT’s ticketing software, making setup fast and easy. ACT’s marketing team gained actionable insights to target audiences better. Lytics enabled ACT to grow their email list and reach new theatergoers and students. The team saw immediate ROI and improved engagement across digital channels.

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Raycom Sports - Entertainment - Small

Charlotte, USA

BlueConic helped Raycom Sports collect over 27,000 data points from ACC website visitors using progressive profiling. Raycom used dynamic surveys... to gather detailed viewer insights, including travel preferences and behaviors. The solution achieved a 7.23% conversion rate. Raycom built rich audience profiles and shared these insights with advertising partners. Business users set up new experiences quickly without heavy technical support.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Entain - Entertainment - Very Large

London, UK

Entain used Zeotap CDP to improve retargeting and real-time personalisation. In just 8 weeks, they activated 20+ use cases across... the EU and US. Zeotap enabled Entain to set up over 260 million EU profiles and 100 million US profiles. Entain achieved a 4x higher match rate at 90% on Facebook. Real-time journey orchestration let Entain react to user actions instantly, boosting engagement and relevance.

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Village Cinemas - Entertainment - Medium

Melbourne, Australia

Lexer’s CDXP helped Village Cinemas reengage lapsed customers after pandemic lockdowns. The marketing team used detailed customer segmentation to create... targeted campaigns. This led to a 56% year-over-year increase in gift voucher sales and an 18% rise in active loyalty program members. Village Cinemas divided their audience into 24 segments for personalized offers. The campaign drove more viewers back to theaters and boosted loyalty engagement.

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How Digital Asset Management is Delivering ROI for Entertainment Leaders

 

Funlab - Entertainment - Large

Melbourne, Australia

HIVO helped Funlab, a leading entertainment company in Australia, manage digital assets across 40+ venues. Funlab needed to keep brand... consistency and quickly update content for many brands. HIVO's platform centralized asset management and made it easy for teams to create and share content. This improved brand consistency, saved time, and cut operational costs. Funlab's creative teams now focus more on innovation and less on admin work.

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Houston Texans - Entertainment - Medium

Houston, USA

Acquia DAM helped the Houston Texans manage over 148,000 digital assets and streamline content workflows. Their creative team struggled with... slow, hard-to-use tools and could not quickly share images. With Acquia DAM, they now upload, tag, and share photos in minutes. Team members and partners easily find and use approved content. The Texans saw fast adoption and improved brand consistency across all channels.

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Riot Games - Entertainment - Large

Los Angeles, USA

Bynder, called Ritopedia at Riot Games, centralizes creative assets and lore for the company. Riot Games reduced research time by... 25% and saved $2M each year using Bynder. Over 150 interactive IP guides help teams find character bios, brand guidelines, and story details fast. Teams now access 5,000+ pages of creative content from one place. This single source of truth supports brand consistency and faster content creation across games, esports, and TV.

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FanDuel - Entertainment - Large

New York, USA

Storyteq helped FanDuel automate creative production, cutting campaign turnaround from two months to minutes. The platform enabled the creation of... 7,500 assets in seven months, saving 73 days of production time. FanDuel reduced external production costs by $152k and freed designers from repetitive tasks. Dynamic templates and automated workflows improved speed, brand consistency, and collaboration. FanDuel now launches high-volume campaigns faster and more efficiently.

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BookMyShow - Entertainment - Large

Mumbai, India

ImageKit helped BookMyShow cut media delivery costs by over 50%. The platform improved app loading speed by 30% to 35%... and reduced video file sizes by 60%. BookMyShow used ImageKit’s CDN, image transformation, and video optimization to streamline content delivery. The solution enabled faster streaming, adaptive bitrate, and real-time text overlays on banners. BookMyShow now manages fewer infrastructure components and delivers a better user experience across web and mobile.

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MultiChoice - Entertainment - Very Large

Johannesburg, South Africa

MultiChoice used Jivox’s generative AI platform to transform its digital marketing. The company created dynamic, personalized ads for campaigns like... UEFA Euro 2024. Click-through rates improved up to 3000 times over industry standards. User conversion grew by 158% compared to the previous year. Real-time ad updates and audience data drove higher engagement across digital platforms.

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Entertainment Success stories in Driving ROI and Results using Marketing Data Intelligence solutions

 

PrizePicks - Entertainment - Medium

Atlanta, USA

Opal helped PrizePicks boost content production by 400%. The marketing team used Opal to centralize planning and review for social... media. Before Opal, they struggled with unclear processes and frequent mistakes. With Opal, they now create about 1,000 pieces of content each month. Emergency edits and retractions dropped by 95%. PrizePicks reached 9.8 million social media engagements in 2023.

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TelevisaUnivision - Entertainment - Large

Miami, USA

Informatica IDMC helped TelevisaUnivision cut data integration costs by 44%. The company moved from 27 separate tools to a single... cloud-native platform. This improved service delivery efficiency by 35%. TelevisaUnivision now supports over 250 integrations across 80+ applications. The platform enables real-time decision-making and better data governance. Billions of records are processed each year, supporting content delivery and business operations.

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Lihuhu - Entertainment - Small

Singapore, Singapore

Lihuhu used Cost Center to automate user acquisition analytics and campaign management. Before, their UA team spent 80% of time... on manual data tasks. With Cost Center, they automated data compiling, mapping, and visualization. This freed up 70% more time for strategic work and doubled the UA team's capacity. Lihuhu tripled daily active users and improved collaboration across teams using advanced analytics and Slack notifications.

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Women's cricket tournament (Australia) - Entertainment - Small

Australia

Blis used Audience Explorer to boost awareness and ticket sales for a women's cricket tournament in Australia. They targeted families,... cricket superfans, and recent match attendees using device data from key locations. The campaign delivered 2.9 million impressions and 12,100 clicks. Footfall at the event increased by 69%. The cost per visit was $17.12, showing strong campaign efficiency.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Entertainment examples of Driving Business Value with Event Management

 

South Bay Film Society - Entertainment - Small

USA

Yapsody helped South Bay Film Society sell over 50,000 tickets since 2017. They organized more than 130 events and averaged... 15,000 tickets sold yearly. The platform made ticket sales easy and user-friendly for both organizers and attendees. South Bay Film Society praised Yapsody's customer support and custom feature implementation. They maintained a 93% CSAT score with high chat volume and achieved 100% CSAT for presenter queries.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Fandango - Entertainment - Large

Los Angeles, USA

Fandango uses Qualtrics to collect and analyze customer feedback from millions of moviegoers. The platform helps Fandango track brand perception,... improve products, and optimize digital experiences. Qualtrics routes feedback to the right teams, speeding up product fixes and customer service responses. After launching a flexible refund policy based on feedback, Fandango saw more customers booking tickets in advance. The company achieved faster product development, better response rates, and improved ticket sales.

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PianoFight - Entertainment - Small

San Francisco, USA

Eventbrite helped PianoFight, a San Francisco entertainment venue, manage 30 shows per week. The team used Eventbrite’s mobile-optimized ticketing and... open API to boost efficiency. They saw a 60% revenue increase from 2015 to 2016. Eventbrite’s integrations and custom tools saved 20-40 hours weekly. Fast check-in with Eventbrite gear kept events running smoothly.

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McCallum Theatre - Entertainment - Small

Palm Desert, USA

McCallum Theatre used Regpack to manage education program and festival registrations. Before Regpack, they relied on paper forms and Excel,... which was slow and hard to manage. Regpack made registration easier and faster. Staff could download and edit data quickly. Automated emails saved time and reduced stress. The team now spends less time on admin work and more on enriching their programs.

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Entertainment Success stories in Driving ROI and Results using Help Desk solutions

 

A.C.T. Lighting - Entertainment - Small

Los Angeles, USA

A. C.T. Lighting used TeamSupport to manage 500 to 1,000 support tickets each month. The company needed a web-based help...desk to connect its team across multiple cities. TeamSupport offered easy setup, CRM integration, and affordable pricing. The WaterCooler feature helped staff share knowledge and solve customer issues faster. A.C.T. Lighting values TeamSupport’s responsive customer support and personal approach.

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Formula 1 - Entertainment - Very Large

London, UK

Formula 1 used Talkative to manage interactions with over 500 million fans. The platform unified chats, calls, and emails into... their CRM, giving agents a single view of each fan. This reduced interaction times by two minutes and let agents escalate to voice or cobrowse for faster issue resolution. Supervisors updated channels in real time during race weekends, improving fan communication. Talkative supported over 100 languages, ensuring a consistent experience for global fans.

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Greentube - Entertainment - Large

Vienna, Austria

Greentube used ServiceNow to scale its gaming operations. The company wanted to improve IT service management and customer service. ServiceNow... helped Greentube automate workflows and manage risk. This made their operations more efficient. Greentube can now support more users and grow faster. The solution improved both productivity and compliance.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Wargaming - Entertainment - Large

Wargaming used Apptio Targetprocess automated rules to improve their game development process. They replaced webhooks and metrics with automations to... save time and optimize performance. A distributed team of about 1,000 people used these automations for a major 2020 planning event across four remote locations. The tool helped achieve cross-team collaboration goals. Its popularity led more teams to adopt the Targetprocess Automation Rules Engine.

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Entertainment Clients Speak: The Impact of deploying SEO solutions

 

Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Amazon Prime Video France - Entertainment - Very Large

Seattle, USA

Amazon Prime Video France used the tubics platform to boost their YouTube channel. They wanted more organic views and watch... time. Tubics gave them data-driven video ideas and optimization tips. In 3 months, organic video views grew by 799%. Organic watch time on Google rose by 290%. The team tracked results weekly in the tubics dashboard.

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Phoenix Rifle Club - Entertainment - Small

Wales, UK

Phoenix Rifle Club used Scalenut GEO Core and GEO Watchtower to boost their digital presence. They published 45 SEO-optimized blogs,... increasing total clicks by 635% and impressions by 926%. GEO Watchtower tracked AI visibility, helping them reach 26% brand visibility and 75% authority peak. Their monthly organic traffic grew by 1354%, and keywords ranking rose from under 100 to 450. The club now leads its market in both keywords and traffic.

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Hulu - Entertainment - Large

Los Angeles, USA

Hulu lost 56% of its search visibility after switching to JavaScript, causing major deindexing issues. The drop was not due... to a Google penalty or negative SEO, but a coding problem that served 404 pages to GoogleBot while showing normal pages to users. Over 64% of Hulu's content returned 404 errors, impacting rankings for popular TV shows and movies. The case highlights the risks of JavaScript-heavy sites for SEO and the need for quick response to technical issues.

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Hulu - Entertainment - Large

Los Angeles, USA

Hulu lost 56% of its search visibility after switching to JavaScript, causing major deindexing issues. The drop was not due... to a Google penalty or negative SEO, but a coding problem that served 404 pages to GoogleBot while showing normal pages to users. Over 64% of Hulu's content returned 404 errors, impacting rankings for popular TV shows and movies. The case highlights the risks of JavaScript-heavy sites for SEO and the need for quick response to technical issues.

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Entertainment Success stories in Driving ROI and Results using Data Management Platform solutions

 

Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Artists in Motion - Entertainment - Small

Sydney, Australia

Artists in Motion used to fly staff with hard drives to deliver terabytes of files. With Digital Pigeon, they now... send large files worldwide quickly and reliably. The team can make last-minute tweaks and share updates between Sydney and event sites. They also receive files from freelancers and send branded documents to clients. Digital Pigeon helps them save travel costs and keep projects on track.

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Entertainment Clients Speak: The Impact of deploying Contract Management solutions

 

Netflix - Entertainment - Very Large

Los Gatos, USA

Netflix used Workday Extend to build new apps and simplify its IT systems. They replaced manual processes and spreadsheets with... automated apps in under 10 weeks. The External Supplier PO Request app automated most supplier PO requests. Netflix reallocated 30% of PO creation time to reviewing. They eliminated 80% of international and 20% of U.S. PO requests. Development time dropped by 35%.

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MDLBEAST - Entertainment - Medium

Saudi Arabia

Juro helped MDLBEAST execute contracts up to 253% faster. The legal team used to rely on manual, fragmented processes that... slowed down contract creation and approval. With Juro, MDLBEAST automated contract drafting, approval, and storage. The platform gave the team a single source of truth and clear contract visibility. Now, contracts that once took weeks are signed in days, supporting the company’s rapid growth in the entertainment industry.

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Square Enix - Entertainment - Large

Tokyo, Japan

Contracts 365 helped Square Enix speed up contract processing and cut out wasted time. The legal team moved from a... slow, click-heavy system to a simple, easy-to-use contract management platform. User adoption was fast, with little training needed. Automated weekly reports now show contract status and team workload. The new system improved transparency and made it easier for business users to respond quickly.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Entertainment Success stories in Driving ROI and Results using Project Management solutions

 

Kojo - Entertainment - Medium

Adelaide, Australia

Kojo used Scoro to cut quote creation time by 2–3 days per project. Before Scoro, quoting was slow and manual,... often done in Excel, leading to errors and delays. With Scoro’s customizable quote templates, quotes are now ready in under 24 hours. Reporting and invoicing are automated, saving 1–2 days per user each month. Finance now has real-time visibility into margins and costs, improving accuracy and trust in data.

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VStream Media - Entertainment - Small

Singapore, Singapore

Cacoo helped VStream Media improve remote troubleshooting and team collaboration for livestream events. The team used Cacoo to create and... share equipment network diagrams, making technical planning easier. Real-time editing and chat features allowed them to solve problems quickly, even when working from different locations. Visual diagrams made it easier to communicate with clients and new team members. Cacoo is now a key part of their workflow for event broadcasting and video conferencing.

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Deezer - Entertainment - Large

Paris, France

Deezer used monday. com to boost customer engagement by 483% in just weeks. The team struggled with project visibility and...collaboration before switching from Google Suite tools. monday.com provided a central workspace, improving transparency and teamwork. The CRM team nearly tripled weekly campaigns after migrating to monday.com. Streams from campaigns rose by almost 500%, showing higher user interaction and music discovery.

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Nathan Maingard - Entertainment - Small

Notion helps Nathan Maingard organize his creative projects across podcasts, songs, and stories. He uses Notion to track ideas, plan... tasks, and automate his creative workflow with templates. Task lists and due dates keep him focused and on schedule. Notion acts as a central hub for launching and reflecting on his work. Storing feedback in Notion helps Nathan stay motivated and manage his creative process.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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How Field Service Management is Delivering ROI for Entertainment Leaders

 

National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Entertainment Success stories in Driving ROI and Results using Learning Management System solutions

 

National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Cinépolis - Entertainment - Large

Mexico City, Mexico

Totara helped Cinépolis train 35,000 staff after major operational changes. The platform automated content delivery and enabled personalized learning paths.... Cinépolis used gamification and hybrid training to boost engagement. They achieved 97% compliance and over 85,000 accreditations. The solution reduced costs and improved tracking of onboarding and compliance. Cinépolis now manages learning more efficiently across regions.

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BetMGM - Entertainment - Large

Jersey City, USA

Qooper helped BetMGM manage 6 Employee Resource Groups (ERGs) as the company doubled in size. BetMGM used Qooper's mentoring software... to match mentors and mentees within ERGs, focusing on gender, ethnicity, and veteran groups. The platform's UKG integration and automated matching reduced admin workload and improved reporting. BetMGM launched a second program after a successful pilot, expanding inclusivity and community impact. Members gained a dedicated space to network, schedule events, and share resources.

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CANAL+ France - Entertainment - Very Large

Paris, France

CANAL+ France used MindOnSite's digital learning platform to train 2,500 internal and partner sales staff. The CANAL ACADEMY team designed... and delivered both in-person and online courses. Their goal was to give all employees the same skills and company knowledge. The new system improved training consistency for both internal and external teams. This helped align sales teams with company culture and information.

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Entertainment Success stories in Driving ROI and Results using Digital Signage solutions

 

TruMedia - Entertainment - Small

NoviSign and TruMedia combined digital signage with real-time audience measurement in a busy club. TruMedia's camera and software tracked who... viewed ads and switched content based on gender. The system delivered tailored 15-second video ads to club visitors. During the test, 92% of visitors saw at least one ad. The solution made ad engagement measurable and improved advertising effectiveness.

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Kay Koplovitz / USA Networks and Syfy - Entertainment - Large

New York, USA

Kay Koplovitz, founder of USA Networks and Syfy, shares her approach to building strong company culture. She focused on teamwork,... collaboration, and transparency from the start. Koplovitz made sure employees felt valued and trusted. She encouraged leaders to let team members own the vision. Her advice highlights the importance of trust and clear values in growing a successful business.

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Prairie State Gaming - Entertainment - Medium

USA

Prairie State Gaming used TelemetryTV's digital signage to reach 250 locations in Illinois. Before, they hand-delivered posters, which took a... lot of time. Now, they send personalized promotions and videos to screens with a few clicks. The team uses YouTube and media apps to boost customer engagement. Local news and weather apps keep screens fresh and interesting. The solution helped them improve marketing and company culture.

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NBA - Entertainment - Very Large

New York, USA

Vistar Media powered the NBA’s 75th Anniversary Playoffs campaign with programmatic digital out-of-home ads. The campaign used dynamic creative and... geo-targeting to reach fans at key moments. It drove a 7% increase in awareness and a 25% rise in both consideration and tune-in intent. Finals TV viewership grew by 24% over the previous year. The NBA engaged fans with real-time, personalized messages across billboards, bus shelters, and digital screens.

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Measuring Authoring and Publishing Success in Entertainment Deployments

Hi-Rez Studios - Entertainment - Medium

Alpharetta, USA

Hi-Rez Studios used Idomoo's Personalized Video platform to celebrate SMITE's 10th anniversary. Each player received a custom video showreel built... from up to 40 unique gameplay data points. The campaign led to 25 times more new players joining the game. Play time doubled as a result of the personalized engagement. The strategy focused on social sharing and community celebration.

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Allwyn - Entertainment - Large

London, UK

Acast partnered with Allwyn to launch the "Rich Beyond My Wildest Dreams" podcast for EuroMillions. The campaign targeted young, diverse... audiences and used a social-first, multi-platform approach. EuroMillions saw its highest event-week sales since 2013, with a 10% year-on-year sales increase. Brand consideration rose by 11%, and ad awareness among lapsed players grew by 5%. The podcast reached number two in branded charts and achieved 6.2 million minutes of listening.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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iHeartMedia - Entertainment - Very Large

New York, USA

Jasper helped iHeartMedia launch the Cardiac Cowboys podcast campaign in record time. The team used Jasper’s AI to create and... scale campaign assets across broadcast, podcast, social, and live events. Campaign production dropped from weeks to just one day. Hundreds of assets were produced, with strong personalization for different audience segments. Cardiac Cowboys became iHeartMedia’s most successful binge podcast of the year.

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Entertainment Success stories in Driving ROI and Results using Customer Experience Management solutions

 

See Tickets - Entertainment - Medium

London, UK

Genesys DX helped See Tickets handle 95% of customer inquiries with an AI chatbot. Before, See Tickets struggled to answer... questions about 40,000 events and faced high call volumes. The chatbot reduced inbound calls and saved costs. Customers now get faster, more accurate answers. The setup was simple and the team can focus on complex queries. Real-time insights help See Tickets improve service and update information quickly.

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Fandango - Entertainment - Large

Los Angeles, USA

Fandango uses Qualtrics to collect and analyze customer feedback from millions of moviegoers. The platform helps Fandango track brand perception,... improve products, and optimize digital experiences. Qualtrics routes feedback to the right teams, speeding up product fixes and customer service responses. After launching a flexible refund policy based on feedback, Fandango saw more customers booking tickets in advance. The company achieved faster product development, better response rates, and improved ticket sales.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Top Stories in Entertainment about adoption of Knowledge Management software

 

SeatGeek - Entertainment - Medium

New York, USA

SeatGeek used Guru's enterprise AI search to improve customer support efficiency. The team launched Guru Answers for support agents, letting... them search knowledge from Guru, Airtable, and Slack. They started with a pilot of 15 users to test AI-powered responses to urgent questions. The rollout helped reduce onboarding effort for outsourced roles. Now, hundreds of users engage with Guru Answers, and SeatGeek plans to expand usage to more teams.

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Leading Streaming Service - Entertainment - Very Large

Shelf helped a leading streaming service boost GenAI adoption by 154%. The company improved new hire proficiency by 42% and... reduced onboarding time. Shelf enabled better content quality assurance and governance. Customer support teams saw a 36% increase in agent sentiment. The solution led to 96% adherence to governance SLAs and improved customer satisfaction.

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Greentube - Entertainment - Large

Vienna, Austria

Greentube used ServiceNow to scale its gaming operations. The company wanted to improve IT service management and customer service. ServiceNow... helped Greentube automate workflows and manage risk. This made their operations more efficient. Greentube can now support more users and grow faster. The solution improved both productivity and compliance.

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Nathan Maingard - Entertainment - Small

Notion helps Nathan Maingard organize his creative projects across podcasts, songs, and stories. He uses Notion to track ideas, plan... tasks, and automate his creative workflow with templates. Task lists and due dates keep him focused and on schedule. Notion acts as a central hub for launching and reflecting on his work. Storing feedback in Notion helps Nathan stay motivated and manage his creative process.

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Measuring Revenue Management Success in Entertainment Deployments

 

Out of the Park Developments - Entertainment - Small

Hamburg, Germany

FastSpring helped Out of the Park Developments switch from eSellerate to a robust ecommerce platform. The company needed a reliable... solution to accept payments and support global growth. FastSpring provided 24/7 uptime, localization, and strong customer support. The affiliate program helped expand marketing reach. Over 18 months, Out of the Park Developments achieved all their customer growth goals with FastSpring.

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Zee5 - Entertainment - Large

Mumbai, India

RevX helped Zee5, a top Indian OTT app, boost user retention and conversions. Zee5 used RevX’s programmatic platform to run... targeted retargeting campaigns. The campaigns increased monthly conversions by 19.16x and unique ad views by 14.8x. Cost per unique view dropped by 3.88x. Personalized ads and creative formats drove higher engagement and reduced churn.

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Museum of Science and Industry, Chicago - Entertainment - Large

Chicago, USA

Vena helped the Museum of Science and Industry, Chicago cut variance analysis meeting times by 50%. Before Vena, the finance... team struggled with static reports and slow, manual processes. Vena automated monthly reporting and integrated with Sage Intacct and ADP. Now, teams collaborate better and make reliable revenue projections. Scenario modeling supports decisions on exhibits, staffing, and costs.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Entertainment Clients Speak: The Impact of deploying Email Marketing solutions

 

Danika & the Jeb - Entertainment - Small

USA

Danika & the Jeb, a music duo, used AWeber email marketing to keep their business alive after COVID-19 canceled their live shows. They moved all... their performances and merchandise sales online and used Patreon to let fans support them directly. Email became their main way to connect with fans, promote new music, and sell products. They used AWeber’s tools for re-engagement, automation, and analytics to grow a global, multicultural fan community. Their story shows how email marketing and online platforms can help entertainers adapt and thrive.

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LaLiga - Entertainment - Large

Madrid, Spain

Mailjet helped LaLiga launch transactional emails at scale for its new app, LaLiga Fantasy. Facing a tight deadline before the... football season, LaLiga needed a fast, scalable email solution. Mailjet provided a flexible API, quick integration, and managed deliverability services. The app launched on time, reaching 700,000 monthly users and achieving a 99% deliverability rate. LaLiga improved user engagement and adoption with secure, high-performance email infrastructure.

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English National Opera - Entertainment - Medium

London, UK

English National Opera used Campaign Monitor to send targeted email campaigns for their 2019/20 season. They ran eleven segmented campaigns... based on booking behavior, creating a personalized experience. A/B testing tools helped improve open rates for membership newsletters. After rebranding their student scheme, ENO saw a 30% increase in tickets sold and revenue from student members. Campaign Monitor made it easy to optimize and engage different audience segments.

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Nashville Ballet - Entertainment - Small

Nashville, USA

Emma's dynamic content helped Nashville Ballet manage communications for over 200 youth cast members in their annual Nutcracker production. They replaced paper... folders with personalized emails, tailoring messages and images to each child's role. This streamlined coordination and improved engagement. Open rates rose to 44%. The team now plans to use dynamic content for audience segmentation and personalized marketing.

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Measuring Live Chat Success in Entertainment Deployments

 

Chris Brown's team - Entertainment - Small

USA

Channelize. io powered Chris Brown’s team to launch five live shopping shows in just two days. Over 8,000 viewers tuned...in, generating more than 5,000 comments and a 30% engagement rate. The team used multi-channel promotion and real-time analytics to boost fan interaction and sales. The platform’s rapid onboarding and interactive features made live shopping easy and effective. Chris Brown’s team plans more shows after seeing strong sales and vibrant fan response.

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Formula 1 - Entertainment - Very Large

London, UK

Formula 1 used Talkative to manage interactions with over 500 million fans. The platform unified chats, calls, and emails into... their CRM, giving agents a single view of each fan. This reduced interaction times by two minutes and let agents escalate to voice or cobrowse for faster issue resolution. Supervisors updated channels in real time during race weekends, improving fan communication. Talkative supported over 100 languages, ensuring a consistent experience for global fans.

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SportPesa - Entertainment - Large

Nairobi, Kenya

LivePerson helped SportPesa, a leading sports entertainment company, transform its customer experience. 70% of customer interactions in Kenya are now... digital. AI-powered chatbots achieved a 58% containment rate, reducing agent workload. Customer satisfaction reached 80% after consolidating support on LivePerson’s Conversational Cloud. The company now delivers seamless, multilingual support across web, SMS, WhatsApp, and more.

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Measuring Security Success in Entertainment Deployments

 

Cinépolis - Entertainment - Very Large

Morelia, Mexico

Auth0 helped Cinépolis modernize its Club Cinépolis loyalty program. The company saw a 300% increase in new loyal customers after... moving from manual to digital sign-ups. Fraudulent transactions dropped by 16% with better identity verification. Cinépolis reduced time to market for new features by 80% and cut costs by 35%. The new system lets users register easily and get personalized offers, boosting engagement and revenue.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Flirtback - Entertainment - Medium

Flirtback used iDenfy's KYC software to automate identity and age verification for content creators. Before, onboarding was manual, slow, and... prone to errors. With iDenfy, Flirtback now verifies creators in 15-30 seconds using AI-powered checks. This led to 3x more content creators converted and fewer drop-offs. The platform can now scale easily and stay compliant with global regulations.

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Top Stories in Entertainment about adoption of Presentation Software software

 

Paciolan - Entertainment - Large

Irvine, USA

Paciolan switched from PowerPoint to Beautiful. ai to improve presentation design. The team saw a 50-75% reduction in time spent...creating slides. Sales and marketing teams now build their own decks without needing a designer. Brand control features ensure slides stay on-brand. Collaboration improved with live comments and shared slides. The executive team was impressed by the quality of the first deck.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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How Sales Performance Management is Delivering ROI for Entertainment Leaders

 

National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Entertainment Clients Speak: The Impact of deploying Mobile Advertising solutions

 

Social casino game - Entertainment - Small

A social casino game used Aarki to improve its advertising results. The game saw a 2x lift in average day... 7 return on ad spend. This shows strong growth in user engagement and revenue. The case highlights the impact of targeted ad campaigns for mobile games. Aarki helped the game reach more players and increase profits.

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Zee5 - Entertainment - Large

Mumbai, India

RevX helped Zee5, a top Indian OTT app, boost user retention and conversions. Zee5 used RevX’s programmatic platform to run... targeted retargeting campaigns. The campaigns increased monthly conversions by 19.16x and unique ad views by 14.8x. Cost per unique view dropped by 3.88x. Personalized ads and creative formats drove higher engagement and reduced churn.

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NBA - Entertainment - Very Large

New York, USA

Vistar Media powered the NBA’s 75th Anniversary Playoffs campaign with programmatic digital out-of-home ads. The campaign used dynamic creative and... geo-targeting to reach fans at key moments. It drove a 7% increase in awareness and a 25% rise in both consideration and tune-in intent. Finals TV viewership grew by 24% over the previous year. The NBA engaged fans with real-time, personalized messages across billboards, bus shelters, and digital screens.

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Measuring Local Marketing Success in Entertainment Deployments

 

SCS Software - Entertainment - Medium

Prague, Czech Republic

SCS Software used Crowdin to localize their games into 47 languages. They automated content delivery and managed localization for two... major PC games. Crowdin's version management and API features helped streamline translation and proofreading. 70% of their players are from non-English speaking countries. The platform enabled both in-house and community-driven translations, improving release speed and global reach.

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EasySeat - Entertainment - Small

Connecticut, USA

Flint Analytics revamped EasySeat’s PPC campaigns, leading to a 300% increase in sales in 12 months. The team prioritized high-value... events and optimized ad spend for peak times. They rebuilt messaging and tested landing pages for better conversions. EasySeat saw a 400% rise in return visitors and an 84% drop in cost per PPC conversion. The client strongly recommends Flint Analytics for PPC and SEO services.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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How Customer Loyalty Management is Delivering ROI for Entertainment Leaders

We Rock the Spectrum Kids Gym Atlanta Roswell - Entertainment - Small

Atlanta, USA

Preferred Patron Loyalty helped We Rock the Spectrum Kids Gym Atlanta Roswell boost repeat visits by 50%. The gym used... a multitier rewards platform to improve customer retention and engagement. Reliable SMS and email tools fixed past communication issues. Revenue grew by 30% after launching the loyalty program. The solution supported families, VIP members, and caregivers with tailored rewards. The business saw a 40% increase in retention and a 50% rise in engagement.

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Tabcorp - Entertainment - Very Large

Melbourne, Australia

Comarch Loyalty Management helped Tabcorp migrate over 2 million users to a new loyalty platform in just 4 months. The AI-powered system... enabled Tabcorp to run complex, multi-jurisdiction loyalty programs and process over 50 million transactions per month. The solution included a custom member portal and content management system for easy updates. Tabcorp used the platform to launch personalized marketing campaigns and manage high transaction volumes during major events like the Melbourne Cup. The system delivered stable, reliable performance above expectations.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Top Stories in Entertainment about adoption of Customer Journey and Experience software

 

Leading gaming company (India) - Entertainment - Large

India

Ameyo helped a leading Indian sports gaming platform with over 70 million users. The company faced issues with CRM integration,... high call volumes, and agent performance tracking. Ameyo provided advanced dialers, real-time agent monitoring, and unified customer interaction screens. The solution improved call connect rates, customer insights, and agent productivity. The company now manages blended customer support more efficiently.

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SiriusXM - Entertainment - Large

New York, USA

SiriusXM used Pega Customer Decision Hub to improve customer retention. The company shortened agent talk time and handled more customer... jobs. Pega helped agents present better offers using real-time data. SiriusXM expanded Pega from four to 15 call centers after a successful trial. The solution increased customer survival rates and drove higher revenue.

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TodayTix - Entertainment - Medium

New York, USA

Indicative helps TodayTix track real-time customer journeys and improve decision-making. TodayTix switched from Amplitude to Indicative for easier setup and... lower costs. Teams now access data without writing code, making faster choices. Product teams use dashboards and A/B tests to spot issues and recover lost revenue. One change fixed checkout errors, saving tens of thousands of dollars. Data insights now guide feature launches and business priorities.

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How Cross Channel Advertising is Delivering ROI for Entertainment Leaders

Allwyn - Entertainment - Large

London, UK

Acast partnered with Allwyn to launch the "Rich Beyond My Wildest Dreams" podcast for EuroMillions. The campaign targeted young, diverse... audiences and used a social-first, multi-platform approach. EuroMillions saw its highest event-week sales since 2013, with a 10% year-on-year sales increase. Brand consideration rose by 11%, and ad awareness among lapsed players grew by 5%. The podcast reached number two in branded charts and achieved 6.2 million minutes of listening.

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Spin Master - Entertainment - Large

Toronto, Canada

Spin Master used Skai's ecommerce marketing platform to manage Amazon Advertising during COVID-19. When conversion rates dropped due to shipping... delays, Skai and DataWeave built a tool to track Amazon shipping windows. The team shifted ad spend to products with fast delivery. Conversion rates quickly improved after this change. The solution also helped Spin Master understand how shipping impacts advertising results.

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Betting Ad Business (name under NDA) - Entertainment - Small

India

Epom WL DSP helped an Indian betting ad business boost conversion rates by 34%. The company used strategic retargeting, custom... bidding rules, and fraud prevention tools. They saw a 28% drop in churn, a 21% decrease in eCPC, and a 16% reduction in ad spending. Epom also integrated a third-party checker for better ad traffic security. The business now attracts more customers and spends less on ads.

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Measuring Team Collaboration Success in Entertainment Deployments

 

TrueID (Thailand's #1 telecom provider's super app) - Entertainment - Large

Bangkok, Thailand

MirrorFly enabled TrueID, Thailand’s top entertainment super app, to add chat and calling for over 10 million users. The app integrated... SIP and VoIP calls, plus secure in-app messaging, to boost engagement. With MirrorFly, TrueID supported 30,000 concurrent chat users and 2,000 concurrent call users. The solution improved user satisfaction and opened new cross-selling opportunities. The super app now connects users inside and outside the app with seamless communication.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Pacers Sports & Entertainment - Entertainment - Medium

Indianapolis, USA

Mitel helped Pacers Sports & Entertainment replace an old phone system. The new system gives staff full mobility and reliable... service. Employees use robust analytics to find training needs and understand customer trends. Customer satisfaction scores improved in the NBA survey. The team responds faster to fans and works better in the community.

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How Webinar and Conferencing is Delivering ROI for Entertainment Leaders

 

Gaia - Entertainment - Large

Boulder, USA

Gaia used 8x8 Work to move from an on-premises phone system to a cloud-based solution. The company needed to support... a hybrid workforce and complete migration in just two months. 8x8 enabled Gaia to cut monthly phone costs by 50% and provided reliable, easy-to-use communications for both remote and in-office staff. There was zero downtime during the migration. Minimal training was needed for employees to adopt the new system.

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Studio Panika - Entertainment - Small

Poland

Studio Panika used ClickMeeting to run online business meetings for their fundraising campaign. They reached investors across Poland and beyond... without meeting in person. The CEO hosted webinars from various locations, including a car and a beach. Nearly 90% of attendees invested in the company. ClickMeeting's mobile-friendly platform made it easy to connect and present to potential shareholders.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Entertainment Clients Speak: The Impact of deploying Social Media Marketing solutions

Hulu - Entertainment - Large

Los Angeles, USA

Hulu used Dash Social to boost its social media engagement. The Hulu team wanted to grow engagement and become a... top social destination for fans. They used Dash Social’s analytics and Vision AI to pick the best video highlights and measure earned media value. Hulu saw a 40.3% increase in engagement and a 20.8% rise in effectiveness. The Dash Social team worked closely with Hulu, offering proactive support and insights.

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Sony Music - Entertainment - Large

New York, USA

Sony Music used Miappi to create a social profile for the band Kodaline. Miappi combined official band feeds and user... generated content from fans into one view. Fans could see all social media in one place on the band's website. Sony Music used Miappi to power social walls for many artists since 2013. Hashtag campaigns helped put fan content at the center of album releases.

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Fandango - Entertainment - Large

Los Angeles, USA

Fandango uses Qualtrics to collect and analyze customer feedback from millions of moviegoers. The platform helps Fandango track brand perception,... improve products, and optimize digital experiences. Qualtrics routes feedback to the right teams, speeding up product fixes and customer service responses. After launching a flexible refund policy based on feedback, Fandango saw more customers booking tickets in advance. The company achieved faster product development, better response rates, and improved ticket sales.

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Measuring Employee Experience Management Success in Entertainment Deployments

 

BetMGM - Entertainment - Large

Jersey City, USA

Qooper helped BetMGM manage 6 Employee Resource Groups (ERGs) as the company doubled in size. BetMGM used Qooper's mentoring software... to match mentors and mentees within ERGs, focusing on gender, ethnicity, and veteran groups. The platform's UKG integration and automated matching reduced admin workload and improved reporting. BetMGM launched a second program after a successful pilot, expanding inclusivity and community impact. Members gained a dedicated space to network, schedule events, and share resources.

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Facepunch - Entertainment - Small

UK

Appraisd helped Facepunch, a UK-based game developer, centralize all performance conversations. Manager adoption increased after switching from HiBob to Appraisd.... Employees now get clearer feedback and understand bonus decisions. HR saves time with automated workflows and transparent reporting. The platform supports probation reviews, bonus reviews, and development plans.

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Fandango - Entertainment - Large

Los Angeles, USA

Fandango uses Qualtrics to collect and analyze customer feedback from millions of moviegoers. The platform helps Fandango track brand perception,... improve products, and optimize digital experiences. Qualtrics routes feedback to the right teams, speeding up product fixes and customer service responses. After launching a flexible refund policy based on feedback, Fandango saw more customers booking tickets in advance. The company achieved faster product development, better response rates, and improved ticket sales.

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How CPQ is Delivering ROI for Entertainment Leaders

 

National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Entertainment Clients Speak: The Impact of deploying Chatbot solutions

 

Finnkino - Entertainment - Large

Helsinki, Finland

Finnkino used JennyBot from GetJenny to handle customer questions online during COVID-19. The chatbot worked with their live chat system,... Ninchat, to answer common questions and free up agents for complex issues. After launch, Finnkino saw a 24% increase in chat conversations and a 65% drop in live chat queue length. Live chat agents handled 62% fewer conversations per month. The chatbot helped Finnkino keep customers informed while cinemas were closed, improving customer service efficiency.

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SportPesa - Entertainment - Large

Nairobi, Kenya

LivePerson helped SportPesa, a leading sports entertainment company, transform its customer experience. 70% of customer interactions in Kenya are now... digital. AI-powered chatbots achieved a 58% containment rate, reducing agent workload. Customer satisfaction reached 80% after consolidating support on LivePerson’s Conversational Cloud. The company now delivers seamless, multilingual support across web, SMS, WhatsApp, and more.

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Entertainment Success stories in Driving ROI and Results using Digital Signature solutions

Symphonic - Entertainment - Small

Tampa, USA

Symphonic used Dropbox Sign to speed up artist onboarding and contract creation. Manual signing slowed down deals and delayed music... releases. Dropbox Sign integrated with HubSpot, letting artists sign contracts instantly. Symphonic now sends over 400 automated document requests each month. The team uses more than 60 contract templates. Artists can release music faster, and staff save time on paperwork.

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Flutter - Entertainment - Very Large

Dublin, Ireland

Flutter used Signicat to unify onboarding and player verification across global brands. The solution helped detect and prevent fraud, manage... KYC and AML workflows, and meet complex regulatory demands. Signicat’s platform enabled fast integration of new tools and services, supporting compliance in multiple markets. Flutter improved operational efficiency and maintained high standards for player safety and trust. The partnership allowed Flutter to expand quickly while keeping customer experiences smooth and secure.

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Entertainment Success stories in Driving ROI and Results using Bot Platform solutions

 

Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Finnkino - Entertainment - Large

Helsinki, Finland

Finnkino used JennyBot from GetJenny to handle customer questions online during COVID-19. The chatbot worked with their live chat system,... Ninchat, to answer common questions and free up agents for complex issues. After launch, Finnkino saw a 24% increase in chat conversations and a 65% drop in live chat queue length. Live chat agents handled 62% fewer conversations per month. The chatbot helped Finnkino keep customers informed while cinemas were closed, improving customer service efficiency.

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Entertainment examples of Driving Business Value with Community Management

 

Zynga - Entertainment - Large

San Francisco, USA

Zynga used QuestionPro to improve its online game survey process. The company wanted better customer feedback and deeper insights into... player preferences. QuestionPro provided survey software and conjoint analysis tools. This helped Zynga collect and analyze player data more efficiently. As a result, Zynga gained valuable insights to enhance its gaming experience.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Top Stories in Entertainment about adoption of Affiliate Marketing software

 

Winner.ro - Entertainment - Medium

Bucharest, Romania

Swaarm’s MMP helped Winner. ro unify marketing data from affiliates, Google Ads, and Meta. Winner.ro faced challenges with data discrepancies...and lacked a centralized measurement system. Swaarm enabled real-time, accurate attribution and custom integrations, especially with Income Access. The platform reduced reporting delays and improved campaign optimization. Winner.ro now makes faster, data-driven decisions in the competitive iGaming market.

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ERIKALUST - Entertainment - Small

Barcelona, Spain

Tapfiliate helped ERIKALUST grow affiliate traffic by 40% year over year. Affiliate-driven net revenue increased by 30%. ERIKALUST operates in... the adult film industry, where traditional advertising is restricted. Tapfiliate enabled a more structured affiliate program and better partner management. Recurring commissions and improved tracking built trust and long-term growth. Clear reporting supported smarter decisions and stronger partnerships.

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How Advertising is Delivering ROI for Entertainment Leaders

 

HBO - Entertainment - Large

New York, USA

HBO used Studio Resonate and Pandora to promote season two of Big Little Lies. They created an interactive quiz that... matched listeners to show characters and curated music stations for each. The campaign targeted fans with custom audio messages and exclusive music experiences. HBO reached its audience on Pandora and extended the program off-platform. The campaign aimed to drive awareness and viewership for the new season.

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Japanese nightlife website (Hideko) - Entertainment - Small

Tokyo, Japan

Adsterra helped a Japanese nightlife website earn $22,183 in one month using Popunder ads. The site covers dating, nightlife, and... social lifestyle topics for both locals and tourists. Switching from banners to Popunders increased CPM rates, especially from US and Canadian audiences. The site achieved 4.77 million monthly impressions by leveraging organic search, backlinks, and social media. Seasonal trends affect both traffic and ad revenue, with spring being the peak period.

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Measuring Conversion Rate Optimization Success in Entertainment Deployments

 

PVR Cinemas - Entertainment - Large

Gurgaon, India

NotifyVisitors web push notifications helped PVR Cinemas boost customer engagement by 60%. PVR saw a 40% increase in click-through rates... compared to email and SMS. Real-time notifications reached all subscribers instantly across devices. The solution enabled geo-targeting and multi-language support for India's diverse audience. PVR also benefited from advanced analytics and a simple one-click subscription process.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Measuring Digital Advertising Platform Success in Entertainment Deployments

 

Spin Master - Entertainment - Large

Toronto, Canada

Spin Master used Skai's ecommerce marketing platform to manage Amazon Advertising during COVID-19. When conversion rates dropped due to shipping... delays, Skai and DataWeave built a tool to track Amazon shipping windows. The team shifted ad spend to products with fast delivery. Conversion rates quickly improved after this change. The solution also helped Spin Master understand how shipping impacts advertising results.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Measuring Demand Side Platform Success in Entertainment Deployments

 

Volcano Studio - Entertainment - Small

Cloudflare helped Volcano Studio cut infrastructure costs by 80%. The game developer moved from AWS to Cloudflare R2 and CDN... to support millions of users for their blockchain-based game on Telegram. Cloudflare's platform improved speed by 30%, boosting user retention and session duration. The studio reduced feature rollout time by 35% and saved 25 TB of bandwidth monthly. Cloudflare's security tools stopped DDoS and bot attacks, raising uptime to 99.99%.

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Audible - Entertainment - Large

Newark, USA

Audible used Readpeak's AI-powered native advertising platform for a 5-week campaign in the UK. The solution enabled fast creation of... over 100 ad variations and 19 landing pages, all optimized for engagement across 125 publishers. The campaign delivered 52.9 million impressions and 81,365 clicks, surpassing all performance goals. Brand metrics improved significantly: ad recall rose by 12.7%, brand preference by 17.2%, and brand awareness by 11.5%. Automated templating and creative testing helped Audible reach audiences earlier in the buying process.

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Top Stories in Entertainment about adoption of Digital Experience Platform software

 

MotoGP - Entertainment - Large

Barcelona, Spain

Kooomo helped MotoGP migrate their online shop in just 7 weeks. The MotoGP store needed a global eCommerce platform to... handle multiple languages, currencies, and payment methods. After switching to Kooomo, MotoGP saw a 100% increase in online sales in early 2020. Organic traffic grew by 30% due to SEO improvements. The website now loads in 2.6 seconds, making shopping faster and easier for fans worldwide.

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National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Entertainment Success stories in Driving ROI and Results using Field Sales solutions

 

Tabcorp - Entertainment - Very Large

Melbourne, Australia

Comarch Loyalty Management helped Tabcorp migrate over 2 million users to a new loyalty platform in just 4 months. The AI-powered system... enabled Tabcorp to run complex, multi-jurisdiction loyalty programs and process over 50 million transactions per month. The solution included a custom member portal and content management system for easy updates. Tabcorp used the platform to launch personalized marketing campaigns and manage high transaction volumes during major events like the Melbourne Cup. The system delivered stable, reliable performance above expectations.

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Tabcorp - Entertainment - Very Large

Melbourne, Australia

Comarch Loyalty Management helped Tabcorp migrate over 2 million users to a new loyalty platform in just 4 months. The AI-powered system... enabled Tabcorp to run complex, multi-jurisdiction loyalty programs and process over 50 million transactions per month. The solution included a custom member portal and content management system for easy updates. Tabcorp used the platform to launch personalized marketing campaigns and manage high transaction volumes during major events like the Melbourne Cup. The system delivered stable, reliable performance above expectations.

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Entertainment examples of Driving Business Value with SMS Marketing

 

EM.Co (for Tim McGraw) - Entertainment - Small

Nashville, USA

Attentive helped Tim McGraw and his team at EM. Co grow their SMS subscriber list by 85% in just five...months. A December sweepstakes campaign powered a 3,451% increase in subscribers. The team used personalized text messaging to share exclusive content, drive merchandise sales, and replace their traditional fan club. Messages sent through Attentive achieved high engagement, with up to 50% click-through rates. SMS became their main channel for direct fan communication and list growth.

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Altitude Trampoline Park (Tampa) - Entertainment - Medium

Tampa, USA

Altitude Trampoline Park Tampa used SimpleTexting to build a VIP texting club. They made it easy for customers to join... by using their company name as a keyword. The team promoted the club on social media and inside the park, quickly gaining hundreds of subscribers. They sent special offers by text, which led to more repeat visits. The park plans to keep growing its list and use more texting features to boost customer loyalty.

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Entertainment Clients Speak: The Impact of deploying Influencer Marketing solutions

 

NBC - Entertainment - Very Large

New York, USA

NBC used Linqia to boost awareness for its TV Everywhere service. Linqia connected NBC with influencers who created original content... about NBC shows. The campaign generated 119 million potential impressions. Engagement was 352% higher than expected. Instagram posts saw 3.7 times more likes than average. Visits to the TV Everywhere landing page increased by 44%.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Measuring Video Platform Success in Entertainment Deployments

 

HBO Europe - Entertainment - Large

Motionlab powered HBO Europe's 2020 Christmas campaign with a personalized video meme-generator. The campaign generated 109,018 unique videos across 14... countries. Viewers filled out a questionnaire and received custom videos featuring HBO content. The conversion rate reached 44.2% in the Czech Republic and over 70% in Slovakia. Nearly 25% of users shared or downloaded their videos. The campaign was shortlisted for three major awards and won first prize at the Fenix competition.

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Amazon Prime Video France - Entertainment - Very Large

Seattle, USA

Amazon Prime Video France used the tubics platform to boost their YouTube channel. They wanted more organic views and watch... time. Tubics gave them data-driven video ideas and optimization tips. In 3 months, organic video views grew by 799%. Organic watch time on Google rose by 290%. The team tracked results weekly in the tubics dashboard.

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How Channel Partner Management is Delivering ROI for Entertainment Leaders

 

Winner.ro - Entertainment - Medium

Bucharest, Romania

Swaarm’s MMP helped Winner. ro unify marketing data from affiliates, Google Ads, and Meta. Winner.ro faced challenges with data discrepancies...and lacked a centralized measurement system. Swaarm enabled real-time, accurate attribution and custom integrations, especially with Income Access. The platform reduced reporting delays and improved campaign optimization. Winner.ro now makes faster, data-driven decisions in the competitive iGaming market.

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Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Top Stories in Entertainment about adoption of Search and Social Advertising software

 

JioSaavn - Entertainment - Large

Mumbai, India

ROI Hunter helped JioSaavn increase conversions by 400%. JioSaavn used dynamic ads and automated video ad creation to promote millions... of music tracks. The new setup reduced cost per conversion by 75% and cost per stream by 78%. JioSaavn improved user engagement and scaled campaigns without manual effort. The partnership enabled better integration of data streams and faster campaign deployment.

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Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Entertainment examples of Driving Business Value with Sales Enablement

 

National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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TVNOW by RTL - Entertainment - Large

Cologne, Germany

Storydoc helped TVNOW by RTL turn static PowerPoints into interactive web presentations. After switching, 62% more prospects read the presentations... in full. The team gained analytics to track who viewed and engaged with their decks. B2B partners praised the new style, clarity, and animations. TVNOW now personalizes presentations for each prospect and sees higher engagement.

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Entertainment examples of Driving Business Value with Public Relations

 

Helsingborg Concert Hall - Entertainment - Small

Helsingborg, Sweden

Helsingborg Concert Hall used Mynewsdesk to share a press release about a concert inspired by a hate letter. The story gained... global media attention, including interviews with the BBC and outlets in the USA, Latin America, Africa, and Asia. The concert hall reached new audiences and received positive feedback. Their digital storytelling won them the Nordic Digital PR Award for best digital storyteller in 2018.

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Measuring Video Advertising Success in Entertainment Deployments

 

FanDuel - Entertainment - Large

New York, USA

Storyteq helped FanDuel automate creative production, cutting campaign turnaround from two months to minutes. The platform enabled the creation of... 7,500 assets in seven months, saving 73 days of production time. FanDuel reduced external production costs by $152k and freed designers from repetitive tasks. Dynamic templates and automated workflows improved speed, brand consistency, and collaboration. FanDuel now launches high-volume campaigns faster and more efficiently.

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Entertainment Success stories in Driving ROI and Results using Talent Management solutions

 

Facepunch - Entertainment - Small

UK

Appraisd helped Facepunch, a UK-based game developer, centralize all performance conversations. Manager adoption increased after switching from HiBob to Appraisd.... Employees now get clearer feedback and understand bonus decisions. HR saves time with automated workflows and transparent reporting. The platform supports probation reviews, bonus reviews, and development plans.

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Entertainment Success stories in Driving ROI and Results using Employee Monitoring solutions

 

Sandbox VR - Entertainment - Medium

San Francisco, USA

Rippling helped Sandbox VR automate onboarding and offboarding for over 600 employees in 10 countries. The platform saved up to... a full day per new hire by automating app provisioning and device management. Rippling’s integrated IT and HR tools let a small team enforce security, manage inventory, and lock devices remotely. Google Workspace management was automated, eliminating the need for a dedicated IT admin. Security improved with automatic antivirus updates and device tracking. Sandbox VR now streamlines IT processes and protects sensitive data worldwide.

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Measuring Endpoint Security Success in Entertainment Deployments

 

Volcano Studio - Entertainment - Small

Cloudflare helped Volcano Studio cut infrastructure costs by 80%. The game developer moved from AWS to Cloudflare R2 and CDN... to support millions of users for their blockchain-based game on Telegram. Cloudflare's platform improved speed by 30%, boosting user retention and session duration. The studio reduced feature rollout time by 35% and saved 25 TB of bandwidth monthly. Cloudflare's security tools stopped DDoS and bot attacks, raising uptime to 99.99%.

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Measuring Lead Generation Success in Entertainment Deployments

 

Raycom Sports - Entertainment - Small

Charlotte, USA

BlueConic helped Raycom Sports collect over 27,000 data points from ACC website visitors using progressive profiling. Raycom used dynamic surveys... to gather detailed viewer insights, including travel preferences and behaviors. The solution achieved a 7.23% conversion rate. Raycom built rich audience profiles and shared these insights with advertising partners. Business users set up new experiences quickly without heavy technical support.

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Entertainment Clients Speak: The Impact of deploying Incentives and Compensation Management solutions

 

National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Entertainment Clients Speak: The Impact of deploying E-Commerce Software solutions

 

EasySeat - Entertainment - Small

Connecticut, USA

Flint Analytics revamped EasySeat’s PPC campaigns, leading to a 300% increase in sales in 12 months. The team prioritized high-value... events and optimized ad spend for peak times. They rebuilt messaging and tested landing pages for better conversions. EasySeat saw a 400% rise in return visitors and an 84% drop in cost per PPC conversion. The client strongly recommends Flint Analytics for PPC and SEO services.

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Entertainment examples of Driving Business Value with Sweepstakes

 

Live Nation - Entertainment - Very Large

Beverly Hills, USA

Votigo's enterprise promotions platform helped Live Nation launch over 5,000 promotions in 198 markets. The platform enabled 150 marketers to... create and manage campaigns in 13 languages. Live Nation collected 2.5 million user entries and added 300,000 new email subscribers. The solution ensured brand consistency and legal compliance across all campaigns. Regional teams gained autonomy while maintaining centralized oversight.

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Entertainment examples of Driving Business Value with Payment Gateways

 

DAZN - Entertainment - Large

London, UK

Adyen helped DAZN increase payment authorization rates by 5. 19%. DAZN used Adyen to reduce customer churn and maximize revenue....The solution supported DAZN in delivering a better experience for sports fans. Adyen's platform enabled DAZN to improve online payments for its subscription service. This led to more reliable access for viewers and higher retention.

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How Sales Intelligence is Delivering ROI for Entertainment Leaders

 

Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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How POS is Delivering ROI for Entertainment Leaders

 

National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million... fans visit NHL.com/stats each year for real-time analytics. The SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

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Top Stories in Entertainment about adoption of Marketing Attribution software

 

Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Top Stories in Entertainment about adoption of Inside Sales software

 

Red Bull Racing - Entertainment - Medium

Milton Keynes, UK

Red Bull Racing used Oracle Marketing to boost fan engagement in Formula 1. They launched the Red Bull Racing Paddock,... a loyalty program powered by Oracle CrowdTwist, letting fans earn points for activities and redeem rewards. In the first week, website accounts grew by 390%, with 300 rewards redeemed and over 10,000 promo codes entered. Oracle Unity helped personalize fan experiences with real-time data. Oracle Responsys sent millions of targeted emails in four months, making fans feel part of the team.

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Top Stories in Entertainment about adoption of Tag Management software

 

Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Top Stories in Entertainment about adoption of CRM All-in-One software

 

The Baths Hall Theatre - Entertainment - Small

Scunthorpe, UK

Fidelity EPoS installed a new EPoS system at The Baths Hall Theatre in Scunthorpe. The system included ten touch screen... terminals for fast bar service. Customers could pre-order interval drinks, reducing queues and improving service. The back office software managed stock, pricing, and reporting. Real-time data helped optimize staffing and sales. The solution made theatre operations smoother and enhanced the visitor experience.

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Entertainment Success stories in Driving ROI and Results using Location Based Marketing solutions

 

BetSaracen - Entertainment - Small

Pine Bluff, USA

Radar helped BetSaracen migrate from a legacy geo-compliance vendor. BetSaracen faced high, unpredictable costs and slow support with their old... provider. With Radar, they optimized geo-compliance in just three months. BetSaracen now saves six figures each year and detects more fraud. The team can innovate and scale with confidence using Radar's platform.

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Measuring Calendar Success in Entertainment Deployments

 

Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Top Stories in Entertainment about adoption of Website Builder software

 

Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

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Measuring Channel Marketing Success in Entertainment Deployments

 

A major entertainment company - Entertainment - Large

Englewood, USA

Ansira helped a major entertainment company boost its retailers’ digital presence. The company wanted to reduce vendor complexity and improve... local marketing for 4,000 affiliates. Ansira created digital bundles that retailers could easily enroll in. Marketing experts managed execution, making digital advertising simple. Retailers accessed performance metrics and got quarterly optimization calls. 76% of retailers enrolled in the program.

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Entertainment Success stories in Driving ROI and Results using Web Security solutions

 

Flirtback - Entertainment - Medium

Flirtback used iDenfy's KYC software to automate identity and age verification for content creators. Before, onboarding was manual, slow, and... prone to errors. With iDenfy, Flirtback now verifies creators in 15-30 seconds using AI-powered checks. This led to 3x more content creators converted and fewer drop-offs. The platform can now scale easily and stay compliant with global regulations.

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Measuring Demand Generation Success in Entertainment Deployments

 

Minnesota Lottery - Entertainment - Large

Roseville, USA

Minnesota Lottery uses ShortStack to run social media contests and quizzes. These interactive campaigns help the lottery engage customers and... keep their attention. The campaigns offer fun ways for people to participate beyond buying tickets. Minnesota Lottery uses these tools to connect with players and support state projects. Their approach helps raise money for important causes in Minnesota.

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