Bot Platform Customer wins | Real Customer Results Across Industries 2026

Yellow. ai Voice AI agent automated employee support for a leading American automaker. The company faced challenges with complex alphanumeric...inputs and noisy call conditions. Yellow.ai enabled 85% automation of employee support in just 60 days. The solution scaled from 20–30 to 150–200 daily calls. Employees now get faster, more consistent support with less manual effort.
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Manychat helped VML run an Instagram DM automation for Louis Vuitton during Paris Fashion Week. The challenge was to engage... 55 million Instagram followers in a meaningful way. VML used Manychat to send personalized digital tickets to followers who interacted with Louis Vuitton's story. The campaign sent 21,000 tickets and created a sense of exclusivity and personal connection. This approach increased engagement and generated industry buzz for both VML and Louis Vuitton.
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Botsplash SMS helped Go Mortgage improve conversion rates with targeted and timely customer communication. The platform's automation and omnichannel tools... made operations more efficient and reduced costs. Go Mortgage saw better customer engagement by using advanced messaging across channels. Botsplash also supported compliance and secure messaging, lowering legal risks.
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Cognigy. AI helped a leading pharmaceutical company speed up the launch of a new drug. The sales team used a...voice-based virtual assistant that worked with Salesforce. This let sellers access customer info and manage sales while driving. The solution made it easier for sellers to prepare for meetings and record notes on the go. The company reduced time to market and increased productive time for sales.
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NetSecure Life used AWS cloud cost optimization to save over $200,000 each year. Their AWS bill was nearly $52,000 per... month due to underused resources and old backups. The team removed unused EC2 instances, rightsized resources, and deleted unnecessary backups. They also downgraded their AWS support plan and set up ongoing monitoring. The platform stayed stable, and budgeting improved with more predictable cloud spend.
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AIA Indonesia faced challenges in managing their sales processes. They implemented Vymo to streamline operations. Vymo helped improve sales productivity... and efficiency. The solution led to better tracking and management of sales activities.
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Adya used Google Cloud to build advanced AI solutions for business growth. With Gemini AI, Adya accelerated time-to-market by 30%.... Vertex AI helped reduce LLM building costs by 85% and improved performance by 21%. Chirp 3 enabled localization in over 20 Indian languages with low latency. Multi-agent orchestration became 10 times faster using event-driven architecture. Adya's platform now lets users create custom AI agents and applications quickly and securely.
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DataRobot helped Cegid automate the analytics lifecycle for their invoice factoring business. Cegid used DataRobot to build and deploy AI... models 50% faster. The platform enabled Cegid to find 20% more viable business opportunities in one year. This led to €15 million in additional annual volume from funded invoices. The solution reduced the need for coding and technical resources.
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Avaamo built a Bakery Services Virtual Assistant for Cargill. Cargill wanted to help bakers and confectionery customers learn about new... oils, fats, and healthy ingredients. The virtual assistant shares information and answers questions about Cargill's products. It is available on WhatsApp in Asia for easy access. This digital solution helps Cargill engage and support its customers with advanced product information.
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Octane AI helped Jocko Fuel build a supplement quiz for their customers. Jocko Fuel wanted to improve engagement and collect... better customer data. The quiz asks about age, activity, and health goals, then recommends the right products. Jocko Fuel uses the quiz data to personalize emails and SMS, and to guide product development. The quiz achieved a 90%+ completion rate, showing strong customer engagement.
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interface. ai Voice and Chat AI helped America’s Credit Union handle a surge in call volumes during the pandemic. The...solution enabled 24/7 support, reduced agent workload, and improved operational efficiency. Staff now focus on complex member needs while AI resolves routine questions. ACU saw reduced call abandonment and wait times, and improved member engagement. The technology keeps ACU future-ready and competitive in digital banking.
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Automation Anywhere bots helped Bancolombia automate hundreds of banking processes. The bank achieved a 1300% ROI and saved $19 million... in provisioning costs. Automation freed up 127,000 hours in branches each year. Customer service efficiency increased by 50% in automated branches. Bancolombia improved customer satisfaction and created $7 million in new revenue streams.
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Collect. chat helped Treehouse Media improve lead generation for real estate clients. Steve Hutchinson, the president, found Collect.chat easy and...affordable. The DIY chatbot lets them quickly customize chats for clients. Integration with Google Analytics, Google Ads, and Facebook Pixel made reporting and optimization simple. Treehouse Media now runs close to a dozen chatbots for their clients, with more planned.
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Gupshup's digital shopping assistant helped a swiss luxury fashion brand boost its conversion rates. The assistant provided a seamless omnichannel... shopping experience across Webshop, Facebook, WhatsApp, and in-store. 8.5% of conversations led to order placements, compared to a 0.57% website conversion rate. One out of three conversations resulted in users creating a size profile, enabling better personalization and new campaigns. The brand gained actionable consumer insights and improved customer support with AI-powered automation.
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Chatfuel helped Ultima School automate their communication. The school used Chatfuel to improve how they talk to students and parents.... This made their work easier. The solution focused on education automation. Ultima School now handles messages faster and more efficiently.
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Kore. ai's AI for Work helped a leading global health and wellness company support over 5,000 employees across cruise ships....The company faced slow response times and inconsistent information due to manual processes. Kore.ai unified information systems, giving frontline staff instant access to accurate answers. This improved service quality, sales support, and reduced support overhead. The solution enabled 24/7 self-service and zero-friction operations for a distributed workforce.
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Concerto’s AI front desk co-pilot helped Marianne Strokirk Salon in Chicago improve customer support and booking. The salon wanted to... give guests fast answers and free up staff from routine front desk work. With the AI co-pilot, more than 25% of bookings now happen after hours. In just one month, the salon gained over $10,000 in new revenue. Staff now spend more time on personal service, and customers feel welcome any time.
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