Bot Platform Client Stories | Industry adoption & Deployment Successes

Vymo helped SBI Life Insurance boost advisor engagement and streamline sales operations. Daily active usage of the Vymo app hit... 77%. Advisor recruitment increased by 40% in just 8 weeks. Advisor activation rose by 32%. 93% of planned activities were scheduled and updated on the same day. SBI Life improved productivity and sales management with Vymo's automation and tracking features.
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Kore. ai AI for Service helped a national insurance provider automate over 50,000 customer interactions. The provider used AI Agents...to handle routine policyholder requests across digital and voice channels. This led to a 45% self-service rate and reduced pressure on human agents. The company realized $221K in operational value, with $1.06M projected by December 2026. The solution improved scalability, compliance, and customer experience in a regulated insurance environment.
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NetSecure Life used AWS cloud cost optimization to save over $200,000 each year. Their AWS bill was nearly $52,000 per... month due to underused resources and old backups. The solution included removing unused EC2 instances, rightsizing resources, deleting backups, and downgrading support. NetSecure Life saw monthly savings of $15,000–$18,000. Platform performance stayed stable and cloud spending became more predictable.
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Yellow. ai Voice AI agent automated employee support for a leading American automaker. The system achieved 85% automation in just...60 days, handling up to 200 daily calls. Employees now get fast, guided support even in noisy or complex call conditions. The solution reduced manual work and improved operational efficiency. Teams scaled support without adding staff or losing quality.
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Gupshup Conversation Cloud and Gen AI bot helped CARS24 cut agent costs by 60%. The AI-powered WhatsApp chatbot automated car... discovery and test drive bookings. It handled 80% of customer inquiries, a 50% improvement over the previous vendor. CARS24 achieved an industry-leading 8% conversion rate. Human agents now focus on complex needs, boosting efficiency in automotive customer engagement.
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Cognigy. AI helped Škoda cut operational costs by 25%. Škoda needed to run a 24/7 call center in 31 markets...and 28+ languages. The company chose Cognigy over Microsoft Azure for its digital transformation. Škoda now uses multilingual AI agents for customer service and lead generation. The solution supports real-time multilingual conversations and achieved ROI in under 12 months. AI now supports 19 markets for Škoda.
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Treehouse Media uses Collect. chat to help real estate clients generate more leads. The agency values the DIY setup and...quick customization of chatbots. Collect.chat integrates with Google Analytics, Google Ads, and Facebook Pixel for better reporting. Treehouse Media has nearly a dozen chatbots live for clients. Clients are eager to use the tool to improve lead generation.
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Octane AI helped SMCA Creative boost ecommerce growth for challenger brands. The agency used quiz-driven experiences to guide shoppers and... lower acquisition costs. For Florae Beauty, this approach cut customer acquisition cost by 43%. Brands gained better customer insights and improved conversion rates. Personalized quizzes now support long-term revenue and stronger customer relationships.
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Chatfuel powered the Violetta chatbot to help prevent violence and support mental health. During the pandemic, Violetta reached 62,000 unique... users and redirected 45,000 people to professional psychological help. The founders raised $350,000 to grow and improve the service. Violetta created a safe space for users to share experiences and get guidance. The chatbot offered reliable information and personalized support through Messenger integration.
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Botsplash BookMe helped Guaranteed Rate improve appointment scheduling. BookMe links let leads book meetings with agents easily. The tool assigns... leads to the right agent based on state or availability. Multiple agents can join conversations for better client service. This made operations faster and customers happier.
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Automation Anywhere helped WAM Group save over 1,000 hours each year by automating tasks like password resets and data extraction. The company used... the Enterprise A2019 platform to quickly deploy bots, with the first bot live in just one week. WAM Group aims to save 40,000 hours by 2022 and expects $1M in annual savings. Bots now handle billing, finance, and data processing, freeing employees for higher-value work.
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Manychat helped VML run an Instagram DM automation for Louis Vuitton during Paris Fashion Week. The challenge was to engage... 55 million Instagram followers in a meaningful way. VML used Manychat to send personalized digital tickets to followers who interacted with Louis Vuitton's story. The campaign sent 21,000 tickets and created a sense of exclusivity and personal connection. This approach increased engagement and generated industry buzz for both VML and Louis Vuitton.
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Concerto’s AI front desk co-pilot helped Marianne Strokirk Salon in Chicago improve customer support and booking. The salon wanted to... give guests fast answers and free up staff from routine front desk work. With the AI co-pilot, more than 25% of bookings now happen after hours. In just one month, the salon gained over $10,000 in new revenue. Staff now spend more time on personal service, and customers feel welcome any time.
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Globo used Google Cloud to modernize its media production. Cloud migration enabled Globo to run complex projects at lower costs... and decentralize operations. The company hosted over 50 live events in 2021 using cloud-based Live Production. Automation with Vision AI and Video AI streamlined metadata extraction and reduced manual work. Security and scalability improved, letting Globo handle more productions with fewer resources.
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Avaamo Agent Copilot helped a leading healthcare system cut average handle time by 34%. The solution added 30% more call... center capacity with no new hires. Agents used real-time guidance and automation to resolve complex calls faster. The system saved millions by avoiding extra recruitment and training costs. Fast integration meant no disruption and measurable ROI in under 60 days.
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Interface. ai’s Voice AI replaced Securityplus Federal Credit Union’s legacy IVR. Over 84% of calls are now automated, freeing staff...for deeper member engagement. Member adoption of the new system reached 92%. The credit union saw a 6% growth in membership. Staff now focus on revenue-driving tasks and member relationships. The Voice AI rollout improved both efficiency and member satisfaction.
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e& UAE used DataRobot and NVIDIA to build a secure, on-premises AI factory. This helped them meet strict data sovereignty... and regulatory needs. Business teams now create agentic AI solutions for telecom, credit risk, and customer engagement. The CitizenX program empowers staff to become citizen data scientists. e& UAE now drives AI innovation with full control and faster results across the company.
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