Case Studies for Wholesale | Real Results & ROI 2026

Ingram Content Group used Zendesk Suite to improve customer service. They leveraged Zendesk Workforce Management and AI to enhance agent... performance and forecasting. The company saw better customer engagement and more efficient service operations. Leaders at Ingram highlighted the impact on both agent efficiency and customer satisfaction. Ingram manages a catalog of over 13 million titles for publishers, retailers, and libraries worldwide.
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Ingram Content Group used Zendesk Suite to improve customer service. They leveraged Zendesk Workforce Management and AI to enhance agent... performance and forecasting. The company saw better customer engagement and more efficient service operations. Leaders at Ingram highlighted the impact on both agent efficiency and customer satisfaction. Ingram manages a catalog of over 13 million titles for publishers, retailers, and libraries worldwide.
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Daylite helps Western Sales, a plumbing manufacturer representative agency, manage complex sales pipelines and campaigns. The team uses Daylite to... track contacts, automate follow-ups, and build brand awareness with targeted mailings. Smart lists and shared calendars save time and keep information up to date. With Daylite, 15 team members delegate tasks and manage large commercial projects efficiently. The iPad app lets them work on the go, improving productivity and workflow.
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Workbooks CRM helped Inseto, a specialist distributor, replace spreadsheets and a legacy CRM with a single platform. The integration with... SAP Business One improved sales opportunity management and forecasting. Inseto gained real-time reporting, better customer response times, and reduced manual work. The platform enabled multi-entity and multi-currency management. User adoption was strong across the business.
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OnePageCRM helped Birchwood Price Tools boost their Net Promoter Score from -6 to 46. The company used the CRM to... connect field and office sales teams, improving communication and reporting. Mobile CRM features let reps update deals on the go, keeping everyone aligned. The sales process became faster and more efficient. Birchwood Price Tools saw better customer satisfaction and team collaboration.
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Gold-Vision CRM helped T I Midwood (TIMco) streamline sales and marketing processes. TIMco needed to manage digital marketing, improve data... quality, and enable better team communication. Gold-Vision delivered an integrated CRM that increased growth by 20% in the first year. The system lets TIMco segment customers, send targeted messages, and track engagement. Sales teams now follow up faster on leads, improving customer response rates.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Optiplus used the Procurios platform to manage its webshop, customer data, and mailings in one system. The team found it... easy to create customer selections and run targeted promotions. They appreciated the flexibility to update the webshop and link actions to customer groups. The support team at Procurios responded quickly to questions and ideas. Optiplus values the platform's many features and the positive, practical approach of the Procurios team.
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SugarAI helped FSIoffice handle 40% more cases by automating sales processes. Before, sales reps relied on spreadsheets and reacted to... customer requests. With SugarAI, reps now spot up-sell and cross-sell opportunities using AI and machine learning. They can act quickly and set up campaigns in one place. This led to better customer engagement and more efficient sales operations.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Misterlight, an electric trading company in Dubai, faced issues with data duplication, siloed software, and lack of unified reporting. Xmplar implemented a... cloud-based CREST ERP system with integrated POS, CRM, and eCommerce modules. The solution unified all business processes, enabled real-time data and reporting, and improved productivity. Misterlight now manages 3 entities, serves 3,000+ customers, and processes over 5,000 sales orders monthly. The ERP system reduced maintenance costs and improved decision-making with instant MIS reports.
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Odoo helped Chemtex Global, a polyethylene distributor, replace manual inventory tracking with a unified ERP system. The company cut month-end... closing time from three days to one, a 67% reduction. Employees now access inventory data remotely and in real time. Odoo’s user-friendly interface made adoption easy for non-technical staff. Chemtex expanded operations without hiring more staff, improving accuracy and efficiency.
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Method CRM helped Erazor Bits automate order processing and inventory management. The company saved over $100,000 on salaries and five... hours each day. Hundreds of orders are now processed in minutes, not hours. The cloud-based system lets the owner manage the business from anywhere. Erazor Bits expanded its product line and improved customer service with Method CRM.
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Act! 365 helped Westland Distributing boost sales by hundreds of thousands of dollars. The company moved from Excel spreadsheets to... a CRM, making it easier to track and win back lost accounts. Sales reps used Act! 365 to find new customers and increase sales to existing ones. The team combined email marketing and phone calls for better results. Managers now have a clear view of the sales pipeline. Staff quickly adopted the system and became power users.
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Vtiger CRM helped Caravan Oil Suppliers centralize customer data and sales activities. Before, Caravan had no single system for tracking... customer interactions or managing sales information. Vtiger CRM's Sales module gave them dashboards, pipeline management, and reporting tools. This made meetings shorter and let sales teams spend more time with customers. Caravan improved customer relationships and grew sales by 15%.
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Vtiger CRM helped Caravan Oil Suppliers centralize customer data and sales activities. Before, Caravan had no single system for tracking... customer interactions or managing sales information. Vtiger CRM's Sales module gave them dashboards, pipeline management, and reporting tools. This made meetings shorter and let sales teams spend more time with customers. Caravan improved customer relationships and grew sales by 15%.
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Pipeline CRM helped XpressConnect track sales activity and organize data better than Excel. The CRM enabled custom quote tracking, revealing... gaps in sales conversions. XpressConnect used Pipeline CRM to manage a national sales team and monitor all sales activities. Clean data imports supported targeted marketing to 70,000 contacts. The CRM made it easy to retain sales information and improve campaign results.
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Elter Lighting Equipment Technology Ltd. rebuilt its webshop using Drupal 8 and Commerce 2. The new site integrates with SAP... for real-time product and inventory updates. Product search speed improved by 20% and accuracy increased. The platform now supports custom orders, targeted promotions, and user segmentation. Organic conversion rates and site traffic both grew after launch.
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Infor CloudSuite Distribution Enterprise helped Vallen Asia cut total cost of ownership by 30%. The company moved from on-premises to... the cloud. This change enabled a seamless end-to-end customer experience. Vallen Asia also achieved 20% annual growth after the switch. The cloud solution supports their expansion into new markets.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Controlled Products Systems Group used DocStar ECM and Epicor solutions to automate accounts payable and financial management. The company processes... 300 invoices daily and manages 500,000 documents in its digital repository. AP automation enabled 20-25% annual growth without adding staff. The system supports EDI, credit card, and sales tax processing across 35 branches. Employees can securely access documents remotely, improving auditability and efficiency.
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Brightspot CMS helped Banner Solutions migrate to a new content and commerce platform in 2022. The company saw a 24%... increase in online revenue and 11% growth in order volume. User sessions grew by 59% after the seamless migration. Banner Solutions used Brightspot to integrate content with its e-commerce stack and personalize experiences for different customer channels. The new system supports future growth and easier integration of acquisitions.
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ScerIS PAS and ETCETERA ECM helped D&H Distributing automate invoice processing and workflow. The company processed 75,000 invoices a year... and faced growing paperwork as business expanded. ScerIS solutions cut invoice voucher processing by 40 hours per day and saved over $735,000 in the first year. D&H eliminated late fees, improved vendor relations, and reassigned staff to higher-value work. ROI was achieved in less than 9 months.
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STOCKMEIER Gruppe faced challenges managing data for 26,000 chemical products. The company used pirobase PXM to centralize product data management.... This helped STOCKMEIER streamline product communication and improve data maintenance. The solution enabled easy integration of PIM and CMS technologies. STOCKMEIER can now create product data sheets and regulatory documents with one click. The new system supports both online and print channels.
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STOCKMEIER Gruppe faced challenges managing data for 26,000 chemical products. The company used pirobase PXM to centralize product data management.... This helped STOCKMEIER streamline product communication and improve data maintenance. The solution enabled easy integration of PIM and CMS technologies. STOCKMEIER can now create product data sheets and regulatory documents with one click. The new system supports both online and print channels.
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Sutaka needed a new website to showcase products and help distributors see their full range. They chose PilotBean to design... and build the site using PilotSite CMS. The project required a fast turnaround. PilotBean’s in-house team delivered a fresh design and easy-to-use features quickly. The new site supports Sutaka’s distributor network with real-time search and stock management.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Whitaker Oil Company used TYPOlight to redesign their website. They needed customers to view products and employees to access private... information. The Catalog extension let users search, sort, and filter chemical and composite products. Employees got an intranet with news, calendars, and a document repository. Suppliers accessed an extranet with expanded product listings. The solution improved access for customers, employees, and suppliers.
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SAP Business One helped Kenmore Label and Tag manage a growing number of customer orders. The company had no tools... to handle increased demand and limited visibility into inventory and production. With SAP Business One, they gained full reporting and streamlined sales processes. Sales grew by 10%, order accuracy improved by up to 10%, and daily order processing doubled. The team now spends more time on production, sales, and purchasing.
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Unilift GmbH & Co. KG used AMAGNO electronic document management to solve paperwork delays and data loss. They started with... digital accounts payable workflows, then expanded to all departments. AMAGNO became their central document hub, improving efficiency and employee satisfaction. Staff now find documents faster and work together better. The system is easy to use and connects with other software through interfaces like DATEV online XML.
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TTI Europe used M-Files to improve document management and workflow automation. The metadata-driven platform helped the team work more efficiently.... M-Files made it easier to organize and find documents. The company saw better control over information and smoother processes. TTI Europe gained more efficiency in daily operations.
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Elter Lighting Equipment Technology Ltd. rebuilt its webshop using Drupal 8 and Commerce 2. The new site integrates with SAP... for real-time product and inventory updates. Product search speed improved by 20% and accuracy increased. The platform now supports custom orders, targeted promotions, and user segmentation. Organic conversion rates and site traffic both grew after launch.
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IBPI used PaperVision. com and PaperFlow Direct to digitize 125,000 pages of business records. Staff can now access all records...securely from anywhere, improving collaboration for their remote team. The solution automated invoice processing and approvals, speeding up quarterly statements and annual rebates for over 500 members. 100% of records are now protected from loss, theft, and natural disaster. Historical documents are easily accessible, helping IBPI find valuable insights from past projects.
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Optimizely B2B Commerce Cloud helped Van Meter overhaul its ecommerce site. The new platform launched in June 2020, enabling seamless... integration with Epicor Eclipse ERP and a unified CMS. In the first quarter, digitally engaged customers rose from 25% to 60%. Online order frequency increased by 23% year-over-year. Van Meter added 62 net new online-only accounts in six months. Gross profit for online orders is 5% higher than the company average.
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Board helped HOLTER Group cut monthly staffing forecast time by over 50%. Before, forecasts took up to 15 days and... were often late or wrong. Now, department heads enter changes directly, and data is always on time. The Board platform lets teams build reports without coding. Automated messages keep everyone updated. Quality and speed of staffing forecasts improved a lot.
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Porter Pipe and Supply used Cyberquery to replace their old analytics software during a major ERP upgrade. The team needed... fast, reliable data access for sales, accounts payable, and general ledger. Cyberquery enabled near real-time reporting with hourly updates taking less than 5 minutes. Pricing reports became easier to manage, and year-end customer reports now take half the time, improving productivity by 50%. Porter Pipe values Cyberscience's strong support and expertise.
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Vena helped ACME Lift Company end manual data consolidation and reporting. Before Vena, the team struggled with Excel crashes and... time-consuming monthly reports. Now, 49 financial reports take just two hours to complete. Data is consolidated in the cloud, giving everyone one source of truth. Tracy Cook and her team now spend more time on strategic planning and equipment tracking. Vena supports better business decisions and drives profitable growth.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Striim helped Kramp move from a legacy data warehouse to a real-time, cloud-based analytics platform. Kramp used Striim to connect... databases and automate order updates, improving data quality and reducing maintenance. Real-time order status updates cut customer service calls and increased transparency. Kramp saw faster order processing, lower costs, and better stock management. Stable data integration built trust and improved business performance.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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KNIME Analytics Platform helped Würth analyze 24,000 CO2 footprints in under two minutes. Würth faced manual, time-intensive data blending for... life cycle assessment of their screw product portfolio. Fraunhofer IBP built a scalable mapping algorithm in KNIME to automate data preparation and blending from multiple sources. The solution enabled rapid, automated analysis and high-quality environmental insights. Würth now identifies environmental hotspots and improves sustainability data with ease.
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Grimco used Pyramid Analytics to solve complex data challenges. Their old tools were hard to use and did not embed... well in their CRM. Pyramid gave Grimco a single source of truth and easy self-service analytics. Sales reps now spend less time on data and can spot new sales and cross-sell opportunities. Grimco is moving to the cloud at its own pace with Pyramid's hybrid deployment.
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Logicbroker helped HD Supply eliminate fragmented supplier systems and automate onboarding. The platform improved ASN compliance by 5,000 basis points.... HD Supply gained real-time shipping data and reduced manual work for operations teams. Supplier onboarding became faster and more reliable. Customers now get more accurate lead times and better service. The solution enabled HD Supply to scale its supply chain and eCommerce business.
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TARGIT's BI Accelerator for IntelliDealer helped Environmental Products Group improve reporting. The solution provided out-of-the-box data models and dashboards for... heavy equipment dealerships. Teams started gathering data and delivering results quickly. The business intelligence tool made it easier to track key business areas. Environmental Products Group shared positive feedback about their experience.
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Phocas helped Replenex automate financial reporting and shorten month-end close from up to 10 days to just 3. The platform integrated... with Infor CloudSuite, giving Replenex a single source of truth for all business data. Automated reports reduced past due accounts receivable to a record-low 7.5%. The finance and sales teams now access real-time data, improving transparency and decision-making. Phocas eliminated manual processes and boosted confidence in data accuracy.
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Qlik Cloud Analytics helped Richardson migrate all analytics apps to the cloud in just 4. 5 months. The move doubled...the number of users and improved stock optimization for 300,000 product references. Richardson used Snowflake for storage and Qlik Talend for data integration. The new system made data access easier and more secure for more employees. A shared glossary improved data governance and decision-making.
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Qlik Cloud Analytics helped Richardson migrate all analytics apps to the cloud in just 4. 5 months. The move doubled...the number of users and improved stock optimization for 300,000 product references. Richardson used Snowflake for storage and Qlik Talend for data integration. The new system made data access easier and more secure for more employees. A shared glossary improved data governance and decision-making.
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Johnson Brothers–Mutual used Dimensional Insight’s DiveTab and Diver Platform to support its mobile sales team. The company needed real-time access... to sales data and documents for over 200 salespeople across North Carolina. DiveTab enabled sales reps to view dashboards, download price lists, and analyze sales performance on iPads. The solution improved communication, reduced office calls, and gave sales teams analytics they did not have before. IT gained flexibility and could quickly deploy business intelligence tools to the field.
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Infor CloudSuite Distribution Enterprise helped Vallen Asia cut total cost of ownership by 30%. The company moved from on-premises to... the cloud. This change enabled a seamless end-to-end customer experience. Vallen Asia also achieved 20% annual growth after the switch. The cloud solution supports their expansion into new markets.
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Aprimo Digital Asset Management helped Grainger speed up marketing asset production during the pandemic. Grainger produced 8,000 assets in 2020... and now manages 56,000 total assets in their DAM. Marketers can find and reuse content faster with smart tags and metadata. Aprimo integrates with tools like Adobe Experience Manager and Salesforce. Grainger delivers more personalized customer experiences without growing their team.
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Aprimo Digital Asset Management helped Grainger speed up marketing asset production during the pandemic. Grainger produced 8,000 assets in 2020... and now manages 56,000 total assets in their DAM. Marketers can find and reuse content faster with smart tags and metadata. Aprimo integrates with tools like Adobe Experience Manager and Salesforce. Grainger delivers more personalized customer experiences without growing their team.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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iZooto helped Kole Imports boost revenue by 22% and increase conversion rates by 9%. The company used web push notifications... to retarget users who abandoned carts and to announce sales in real time. Personalized drip campaigns for new subscribers contributed to 37% of push notification revenue. iZooto now drives over 6% of Kole Imports' total revenue. ROI from iZooto matches their best-performing marketing channels.
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Pipefy helped BASF’s Agricultural Solutions Division automate R&D and product launch processes. The team eliminated spreadsheets and saved 2,400 hours... per year. Pipefy enabled 1,000% growth in user adoption and integrated 20 departments. The platform provided real-time visibility into metrics and SLAs. BASF now manages 52 active processes with improved compliance and agility.
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SAP Engagement Cloud helped DAW SE unify customer data and automate marketing. DAW used to have isolated CRM systems and... generic campaigns. Now, DAW sends personalized offers to tradespeople at the right time. The platform connects data from loyalty programs and purchases for targeted communication. DAW can now reactivate, upsell, and retain customers with automated, behavior-based messages. This changed how DAW approaches customer engagement.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Cotecno used User. com to automate their CRM and sales processes. They built an email follow-up sequence that replaced manual...email sending. This automation helped them focus on their best customers. Personalization improved the customer buying experience. Repeat purchases increased as a result.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Commerce Cloud helped Morgan Sports, a leading B2B wholesaler, switch from 3dcart to a more robust ecommerce platform. The new system... enabled Morgan Sports to process orders 10 times faster and reduce admin workload by 50%. Profits increased by over 30% month on month. Warehouse staff now complete 20-30% more orders daily. Commerce Cloud’s local support and flexible pricing features made a big difference for their business.
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Optimizely B2B Commerce Cloud helped Van Meter overhaul its ecommerce site. The new platform launched in June 2020, enabling seamless... integration with Epicor Eclipse ERP and a unified CMS. In the first quarter, digitally engaged customers rose from 25% to 60%. Online order frequency increased by 23% year-over-year. Van Meter added 62 net new online-only accounts in six months. Gross profit for online orders is 5% higher than the company average.
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QAD Digital Commerce helped WebREPS launch a scalable, mobile-friendly e-commerce site for HVAC parts. The platform handled complex B2B product... configurations and made it easy for customers to shop online. WebREPS used out-of-the-box tools to keep costs low and speed up launch. Advanced search and supplier data management improved the buying experience. The site now supports tens of thousands of SKUs and serves both B2B and B2C customers.
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Agiliron helped West Coast Associates manage inventory, pricing, and orders in one system. The company replaced multiple tools, including Salesforce,... with Agiliron. They now handle sales, quotes, CRM, and inventory from a single login. The system lets them create accounts, manage documents, and track sales easily. Agiliron simplified their wholesale building materials business operations.
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Sutaka needed a new website to showcase products and help distributors see their full range. They chose PilotBean to design... and build the site using PilotSite CMS. The project required a fast turnaround. PilotBean’s in-house team delivered a fresh design and easy-to-use features quickly. The new site supports Sutaka’s distributor network with real-time search and stock management.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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DT Group used the TrueCommerce EDI platform to improve trading network connections. The solution helped DT Group manage electronic data... interchange with partners. This made their supply chain more efficient. The EDI platform supported global operations. DT Group benefited from better integration and smoother transactions.
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Sellercloud helped SEICO automate workflows and implement a multi-warehouse WMS. SEICO eliminated inventory discrepancies and manual processes. The solution streamlined... operations and improved accuracy. SEICO now manages inventory more efficiently. The business benefits from reduced errors and better control. Sellercloud supports SEICO’s growth in wholesale distribution.
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HCLTech used Google Cloud Platform to help a major American wholesale company modernize its IT operations. The company migrated 1,500... servers in just 4 months. Automation cut manual effort and costs for regression testing by 50%. The solution reduced system complexity and improved IT agility. The client saw up to 45% of extending benefits and year-on-year incident reduction.
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Spryker helped Lekkerland upgrade from a B2C shop system to a modular B2B commerce platform. Lekkerland needed more than just... online ordering—they wanted digital tools for onboarding, service requests, and contract management. The new Spryker solution enabled faster onboarding, flexible feature development, and improved customer experience. AWS cloud integration allowed onboarding in as little as 4 hours. Lekkerland now offers a scalable, customer-focused digital platform for wholesale clients.
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Commerce Cloud helped Morgan Sports, a leading B2B wholesaler, switch from 3dcart to a more robust ecommerce platform. The new system... enabled Morgan Sports to process orders 10 times faster and reduce admin workload by 50%. Profits increased by over 30% month on month. Warehouse staff now complete 20-30% more orders daily. Commerce Cloud’s local support and flexible pricing features made a big difference for their business.
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Gasido used Spree Commerce to build a B2B marketplace for industrial gases. The platform lets gas providers list offers and... reach buyers online. Customers use filters to find and buy gases quickly. Spree Commerce enabled complex product options, faceted search, and inventory management for multiple suppliers. The solution also handled tax calculation, reordering, and internationalization. Gasido simplified procurement and connected suppliers and buyers across Germany.
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BigCommerce helped United Aqua Group, a B2B pool and spa buying group, migrate from NuORDER to a more reliable ecommerce platform. After switching, United... Aqua Group saw a 284% increase in customers, a 539% boost in conversion rate, and a 336% rise in revenue within four months. The new platform improved site speed, customization, and integration with their ERP system. Members now enjoy features like product ratings, custom dashboards, and easier order management. BigCommerce’s B2B Edition enabled better payment processing and streamlined operations for United Aqua Group’s members.
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Optimizely B2B Commerce Cloud helped Van Meter overhaul its ecommerce site. The new platform launched in June 2020, enabling seamless... integration with Epicor Eclipse ERP and a unified CMS. In the first quarter, digitally engaged customers rose from 25% to 60%. Online order frequency increased by 23% year-over-year. Van Meter added 62 net new online-only accounts in six months. Gross profit for online orders is 5% higher than the company average.
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Tipalti helped Appliance Distributors Unlimited (ADU) boost invoice processing capacity by 88%. ADU now handles 1,500 invoices monthly, up from... 800. Manual checks and scattered approvals were replaced with automated invoice capture and digital payments. The AP team reduced workload by 25% and cut month-end close time by 40%. Managers gained real-time visibility and improved control over spending.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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MCJ Supply Chain Solutions used Avalara AvaTax to manage sales and use tax compliance from the start. The company integrated... AvaTax with SAP Business One to automate tax calculations and reduce compliance risk. This helped MCJ avoid tax challenges and process inefficiencies as they grew. The solution increased compliance, enabled growth, and provided peace of mind. MCJ also benefited from Avalara’s customer support and scalable processes.
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Vena helped ACME Lift Company end manual data consolidation and reporting. Before Vena, the team struggled with Excel crashes and... time-consuming monthly reports. Now, 49 financial reports take just two hours to complete. Data is consolidated in the cloud, giving everyone one source of truth. Tracy Cook and her team now spend more time on strategic planning and equipment tracking. Vena supports better business decisions and drives profitable growth.
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Workiva helped Orion Engineered Carbons fix its SOX compliance program. Before, Orion used manual processes and desktop apps, making updates... slow and hard. With Workiva, Orion put all SOX documents in one place. Over 120 people now work together on a single cloud platform. Orion gained more visibility, saved time, and improved collaboration. Teams can now focus on test analysis and use dashboards for instant insights.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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GrowByData's MAP monitoring software helped a U. S. stationery distributor cut MAP violations by 39.5%. The distributor faced widespread price...violations on platforms like Amazon and Google Shopping. GrowByData provided real-time dashboards, SKU-level accuracy, and custom reports. The solution restored price stability and improved reseller trust. The distributor saw stronger brand integrity and better profitability.
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Holded helped Searle, a Madrid-based distributor of medical products, save up to 10 hours of work each week. Searle used Holded... for CRM, accounting, and invoicing. The platform made it easy to present documents to clients and distributors. Searle benefited from banking integration and always had up-to-date information. Holded improved Searle's organization and professional image.
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Billtrust helped Werner Electric Minnesota automate accounts receivable. The company achieved a 97% electronic invoice delivery rate and saved $332,000.... Cash application match rates reached 91% across 348,000 invoices. Payments are now collected 3-7 days before due dates. Productivity improved by 50%, and operational cost savings reached $82,000 per year.
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Keap’s CRM and marketing automation helped Papeloja, a specialty paper wholesaler, organize contacts and automate follow-ups. Before Keap, Papeloja struggled... with scattered information and a disjointed customer experience. After implementing Keap, Nuno Silva saved time and improved lead conversion. Papeloja achieved 800% revenue growth in just a few months. Automation and lifecycle management drove recurring revenue and business stability.
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Workbooks CRM helped Inseto, a specialist distributor, replace spreadsheets and a legacy CRM with a single platform. The integration with... SAP Business One improved sales opportunity management and forecasting. Inseto gained real-time reporting, better customer response times, and reduced manual work. The platform enabled multi-entity and multi-currency management. User adoption was strong across the business.
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Sutaka needed a new website to showcase products and help distributors see their full range. They chose PilotBean to design... and build the site using PilotSite CMS. The project required a fast turnaround. PilotBean’s in-house team delivered a fresh design and easy-to-use features quickly. The new site supports Sutaka’s distributor network with real-time search and stock management.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Litmus helped ADI Global save two days per email campaign by streamlining their email review and approval process. The team sends... up to 7 campaigns daily, each with multiple versions, involving 50 people. Litmus Email Previews let them spot issues across inboxes, while Litmus Proof made feedback and approvals fast and easy. Reviewers and designers now get instant feedback, boosting productivity and email quality. ADI’s North American and EMEA teams both adopted Litmus for efficient, high-quality email marketing.
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Epsilon helped RS automate and standardise its supplier marketing processes. RS used Epsilon's data-driven approach to target buyers more effectively... and expand advertising beyond its own sites. This led to over £50 million in revenue influenced and 138 suppliers activated across 7 markets. RS can now report revenue to suppliers and attract more partners. The partnership improved supplier relationships and increased marketing ROI.
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Rocketseed helped Harry Warren of Georgia create consistent, professional email signatures across the company. The solution enabled easy management and... mobile optimization for all employee emails. Harry Warren GA used Rocketseed's email banner marketing to showcase partner products. Their campaigns achieved over 13% click-through rates, with one banner reaching 13.6%. Customers and partners praised the banners for boosting brand awareness and promoting new products.
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Staffbase helped Lansing Building Products connect 1,900+ employees with LansingHUB, a centralized platform for internal communication. Over 97% of employees... signed up, including many without company email. Recognition submissions increased sixfold, and weekly visits topped 1,000. The platform enabled direct feedback from frontline staff, improved safety communication, and boosted sales through new ideas. Leadership now shares regular updates, building trust and culture across all locations.
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Bird CRM helped NihaoJewelry cut customer response times by 50%. The company unified WhatsApp, email, and chat into one platform.... This made it easier for sales reps to talk to customers and track conversations. NihaoJewelry also used automation to send messages and route tickets. As a result, their NPS went up by 33%. The team now spends less time on manual tasks and more on helping customers.
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Pimcore helped Vadigran, a petware wholesaler, centralize product data for 5,000 products across 15 countries. The company faced challenges with... outdated systems, fragmented data, and new GS1 data requirements. Pimcore's PIM and DAM modules unified ERP, webshop, catalog publishing, and GS1 integration. The solution enabled real-time data updates, automated catalog creation, and managed 30,000 media assets. Vadigran improved productivity and equipped its sales team to compete in new and existing markets.
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Sales Layer PIM helped Salvador Escoda centralize over 70,000 product references. Before, product data was stuck in a rigid ERP... and hard to update. Manual changes led to errors and slow processes. Now, teams update product content faster and spot mistakes more easily. The company improved efficiency and boosted its digital brand across 73 points of sale.
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Feedonomics helped a UK-based industrial distributor manage over a million SKUs across 33 accounts. The company struggled with data errors... and slow, limited feed management tools. Feedonomics provided a user-friendly platform with real-time data visibility and expert support. The team now spends 60% to 70% less time on feed management. They reduced revenue risk from suspended products and improved search relevancy, traffic, and conversion rates.
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STOCKMEIER Gruppe faced challenges managing data for 26,000 chemical products. The company used pirobase PXM to centralize product data management.... This helped STOCKMEIER streamline product communication and improve data maintenance. The solution enabled easy integration of PIM and CMS technologies. STOCKMEIER can now create product data sheets and regulatory documents with one click. The new system supports both online and print channels.
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Graybar used Mirakl Catalog Platform to speed up adding new SKUs. Before, it took days to get new products live.... Now, suppliers can add products and have them live in just one day. Product data enrichment is now 30 times faster. Graybar manages thousands of products from 1,200 suppliers in one place. The platform uses AI to improve product data and SEO.
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Bluestone PIM helped Saint-Gobain Distribution Norway manage over 750,000 SKUs. The company used Bluestone PIM to automate product data management... and improve supplier collaboration. This solution made product information more accurate across digital channels. SGDN streamlined operations and scaled its digital infrastructure. Bluestone PIM supported SGDN’s growth and future-proofed its product data ecosystem.
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Logicbroker helped HD Supply eliminate fragmented supplier systems and automate onboarding. The platform improved ASN compliance by 5,000 basis points.... HD Supply gained real-time shipping data and reduced manual work for operations teams. Supplier onboarding became faster and more reliable. Customers now get more accurate lead times and better service. The solution enabled HD Supply to scale its supply chain and eCommerce business.
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Spryker helped Lekkerland upgrade from a B2C shop system to a modular B2B commerce platform. Lekkerland needed more than just... online ordering—they wanted digital tools for onboarding, service requests, and contract management. The new Spryker solution enabled faster onboarding, flexible feature development, and improved customer experience. AWS cloud integration allowed onboarding in as little as 4 hours. Lekkerland now offers a scalable, customer-focused digital platform for wholesale clients.
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Algolia helped Plieger Groep, a leading Dutch wholesaler, modernize its e-commerce search. Customers and employees had trouble finding products, leading... to complaints. Algolia's search solution improved relevance and made it easier for users to find items. The average click position dropped from 16 to 5.5. Plieger's teams now use search data to focus on key KPIs. The new system is easy to manage without developers.
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Chatbase helped West Coast Batteries deploy an AI-powered battery recommendation assistant in just one week. The company switched from a... previous vendor after six to eight weeks of no progress. Chatbase's higher instruction limit and answer correction features enabled accurate recommendations for complex vehicle needs. The team now uses the assistant to quickly answer customer requests, improving efficiency. Average order values of $500-600 are protected by reducing costly returns from incorrect recommendations.
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Ingram Content Group used Zendesk Suite to improve customer service. They leveraged Zendesk Workforce Management and AI to enhance agent... performance and forecasting. The company saw better customer engagement and more efficient service operations. Leaders at Ingram highlighted the impact on both agent efficiency and customer satisfaction. Ingram manages a catalog of over 13 million titles for publishers, retailers, and libraries worldwide.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Helpjuice helped Bob Barker Company cut their IT caseload by 20%. The company used Helpjuice to build a central knowledge... base for IT and onboarding. Before Helpjuice, they handled over 600 cases per month. Now, they average under 500. The team quickly imported hundreds of articles and set up single sign on. Helpjuice made it easy to share knowledge and reduce support costs.
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OTRS helped H. Gautzsch Firmengruppe manage 7,000 monthly tickets for their house and garden sales teams. Before OTRS, teams struggled... with duplicate work and lacked transparency on customer requests. OTRS provided customizable workflows, clear ticket tracking, and efficient information management. The company now resolves customer inquiries faster and avoids double handling. Key features like postmaster filters and reporting improved efficiency and transparency.
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Vtiger CRM helped Caravan Oil Suppliers centralize customer data and sales activities. Before, Caravan had no single system for tracking... customer interactions or managing sales information. Vtiger CRM's Sales module gave them dashboards, pipeline management, and reporting tools. This made meetings shorter and let sales teams spend more time with customers. Caravan improved customer relationships and grew sales by 15%.
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Wesfarmers Chemicals, Energy & Fertilisers (WesCEF) used xMatters to replace manual, paper-based incident reporting. The new system improved data accuracy... with drop-down lists and spell check. WesCEF adopted xMatters in just two months, faster than planned. Teams now use electronic forms to gather and share information quickly. Integration with Microsoft Teams helped maintain emergency response during remote work. WesCEF now resolves incidents faster and with more confidence.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Master Group used Syncron Warranty Management to fix slow, paper-based warranty claims. They cut payment times from 90 days to... less than 24 hours. The backlog of over 2,000 claims dropped to fewer than 10. Manual paperwork was almost eliminated. Contractors now get paid faster and have a better experience. Master Group can spot product issues and plan inventory better with new data insights.
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eJeeva Configure helped a New York pool and spa distributor cut turnaround time for custom pool designs. Before, requests took... over a week and required manual calls and emails. Now, customers use an online portal to build and save custom pool configurations. The system generates CAD diagrams and bills of materials instantly. This self-service tool improved delivery quality and reduced costs.
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Zilliant Sales IQ and Campaign Manager helped an industrial products distributor move away from manual sales processes. The distributor faced... challenges with too many SKUs and customers, making it hard to follow up on lost quotes and move excess inventory. By using Zilliant's tools, sales reps received timely and specific actions. This change empowered the sales team and increased revenue. The distributor reported $20 million in revenue.
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Zilliant Sales IQ and Campaign Manager helped an industrial products distributor move away from manual sales processes. The distributor faced... challenges with too many SKUs and customers, making it hard to follow up on lost quotes and move excess inventory. By using Zilliant's tools, sales reps received timely and specific actions. This change empowered the sales team and increased revenue. The distributor reported $20 million in revenue.
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Zilliant Sales IQ and Campaign Manager helped an industrial products distributor move away from manual sales processes. The distributor faced... challenges with too many SKUs and customers, making it hard to follow up on lost quotes and move excess inventory. By using Zilliant's tools, sales reps received timely and specific actions. This change empowered the sales team and increased revenue. The distributor reported $20 million in revenue.
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Infor CloudSuite Distribution Enterprise helped Vallen Asia cut total cost of ownership by 30%. The company moved from on-premises to... the cloud. This change enabled a seamless end-to-end customer experience. Vallen Asia also achieved 20% annual growth after the switch. The cloud solution supports their expansion into new markets.
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Cognism helped SUB1, a London-based data centre developer, improve mobile data quality by 80%. The sales team increased email open... rates by 38% and reply rates to 29%. SUB1 generated 6-7 figure pipeline revenue and booked 4 qualified opportunities in one month. Using Cognism saved the team 5-7 hours per week on manual prospecting. SUB1 now reaches key decision-makers faster with accurate mobile numbers.
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SalesIntel helped Northern Safety & Industrial (NSI) shift sales targets during the Covid pandemic. NSI used SalesIntel to find new... clients in healthcare and other industries. The tool enabled rapid onboarding of new sales hires and easy prospecting. NSI attributed over $1,000,000 in sales directly to SalesIntel. The team used intent data to close deals quickly and consistently hit sales goals.
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Pobuca helped KAFKAS improve customer service and employee experience. KAFKAS is a top Greek company in electrical equipment sales. They... needed a way to give all departments a full view of each customer. Pobuca provided a CRM/ERP platform for better data management. This made it easier for staff to access and use information. The solution aimed to boost efficiency and daily work life.
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OneMagnify migrated Reinders, Inc. to Adobe Commerce and redesigned their ecommerce site. The new platform integrates with their ERP and... uses Kodaris for real-time pricing and inventory. B2B clients now see personalized dashboards and pricing, while B2C shoppers get targeted promotions. The site supports over 20,000 SKUs and 12 warehouses. The upgrade reduced customer service calls and improved user experience for both B2B and B2C customers.
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Heinon Tukku used Vainu to improve sales prospecting. In 9 months, they found 450 new leads and signed contracts worth... 6 million euros. Vainu helped them cut sales prospecting time by 50%. The team now finds up to 60 leads each month. Heinon Tukku tracks new companies and customer signals to win deals faster.
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Goava helped Bufab Sweden move from manual prospecting to a data-driven sales process. Bufab integrated Goava with SuperOffice to create... a shared leads bank and improve geographic coverage. The team used Goava to find more relevant meetings and identify key decision-makers. News monitoring gave sales reps valuable context for every customer meeting. Bufab secured a million-crown deal and achieved ROI for years ahead.
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Infor CloudSuite Distribution Enterprise helped Vallen Asia cut total cost of ownership by 30%. The company moved from on-premises to... the cloud. This change enabled a seamless end-to-end customer experience. Vallen Asia also achieved 20% annual growth after the switch. The cloud solution supports their expansion into new markets.
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METRO AG used InAppStory's mobile app Stories to improve its app for hotels, restaurants, and catering customers. After launch, 52%... of users opened Stories, leading to a 37% increase in conversion rate and sessions that were 34 seconds longer. Stories made the app more interactive with quizzes, polls, and daily product highlights. METRO AG built trust by sharing recipes and tips, positioning itself as a food industry expert. The new features helped drive revenue and customer loyalty.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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iZooto helped Kole Imports boost revenue by 22% and increase conversion rates by 9%. The company used web push notifications... to retarget users who abandoned carts and to announce sales in real time. Personalized drip campaigns for new subscribers contributed to 37% of push notification revenue. iZooto now drives over 6% of Kole Imports' total revenue. ROI from iZooto matches their best-performing marketing channels.
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Igepa used Betty Blocks to build personalized, multi-language webshops for its clients. The solution integrated with Microsoft Dynamics and supported... complex product logic. Igepa delivered a minimum viable product in just 5 days. The new platform increased customer satisfaction and helped win new clients. Citizen developers can now maintain and expand the system easily.
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Infobip’s omnichannel solution helped Würth Serbia speed up sales by 6x. The company used Viber, SMS, and email to quickly... sell overstock items and automate debt collection. Integration with their ERP system improved delivery notifications, making deliveries more successful. Automated reminders reduced bad debt and improved customer satisfaction. Sales and marketing teams now spend less time on admin and more on selling.
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METRO Alemania replaced WhatsApp with RCS-powered METRO Chat from LINK Mobility. The new channel lets METRO send branded offers, catalogs,... and promotions directly to customers’ native messaging apps. METRO saw higher open and conversion rates compared to email. The solution integrated with METRO’s CRM and worked across all major German mobile networks. The rollout finished in weeks, giving METRO a secure, interactive, and app-free way to reach customers.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Covestro used Rockwell Automation's EtherNet/IP In-cabinet Solution to modernize its Pittsburgh facility. The new system cut panel wiring time by... over 60%. Covestro replaced seven old enclosures with one modern panel. The solution made maintenance easier and improved safety. The modular design lets Covestro add new devices with little programming.
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Graybar used Syniti to speed up ERP rollout and improve data migration. The company replaced legacy systems with mySAP Business... Suite, automating supply chain and customer service. Syniti enabled web app development in two months, cutting the need for specialized skills. The solution automated supplier change requests and enforced data governance. Employees now access cleaner data and save time with self-service tools.
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Helpjuice helped Bob Barker Company cut their IT caseload by 20%. The company used Helpjuice to build a central knowledge... base for IT and onboarding. Before Helpjuice, they handled over 600 cases per month. Now, they average under 500. The team quickly imported hundreds of articles and set up single sign on. Helpjuice made it easy to share knowledge and reduce support costs.
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Parts Town used Bloomfire to centralize technical knowledge and speed up information searches. Teams now access nearly 20,000 documents instantly,... improving technical support accuracy and reducing follow-up needs. Bloomfire streamlined onboarding, with new hires reviewing up to 75 pieces of content in six weeks. The platform enabled a smooth ERP system transition by centralizing training and SOPs. Manufacturer partners now upload documents directly, ensuring teams get the latest updates fast.
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Notion AI helped Faire speed up workflows by over 30%. Teams save an average of 9 hours each week. Notion... connects plans, work, and knowledge in one place. AI agents use seven years of company context to answer questions and automate tasks. 94% of employees say Notion is mission-critical. Faire sees an estimated 8× ROI from their Notion Enterprise plan.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Eventdrive helped Sonepar run 88 international events with 7,822 participants. The platform replaced many tools, saving 384 workdays in one... year. Sonepar used Eventdrive to make events more interactive and engaging for over 3,000 employees. The app enabled live polls, quizzes, and networking. 90% of attendees used the app, sharing over 200 photos at a single event. Sonepar's event teams now work faster and more efficiently.
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Odoo helped Chemtex Global, a polyethylene distributor, replace manual inventory tracking with a unified ERP system. The company cut month-end... closing time from three days to one, a 67% reduction. Employees now access inventory data remotely and in real time. Odoo’s user-friendly interface made adoption easy for non-technical staff. Chemtex expanded operations without hiring more staff, improving accuracy and efficiency.
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Wallace Distribution Company used Perenso Trade Show to improve their trade show process. Before, they took orders with paper and... pens, causing delays of at least 5 days for order entry. Perenso's software eliminated paper, sped up order processing, and made shipping faster. Vendors and customers liked the easy ordering and on-demand reports. Online registration with QR codes reduced entry wait times and cut the number of staff needed at events.
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Ashland used momencio to boost their event presence with gamification. They wanted to attract more booth visitors and capture more... qualified leads. Momencio created a custom touchscreen game that engaged attendees and made lead capture easy. The game streamed live, drawing crowds and increasing booth traffic. Ashland saw more leads, stronger brand recall, and high engagement from visitors.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Files. com helped Associated Wholesale Grocers replace a 20-year-old server that caused frequent outages and spoiled food. AWG used Files.com’s...secure cloud platform to modernize data transfers without disrupting operations. The self-healing agent reduced downtime and kept distribution centers running, even during peak periods. AWG cut costs by decommissioning legacy systems and avoided expensive infrastructure upgrades. Files.com’s scalable solution now supports AWG’s growth and ensures secure, reliable file exchanges across their supply chain.
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Davidson’s Inc. used AtroCore’s PIM to manage a large, regulated product catalog for firearms. They centralized all product data, automating... updates to their Adobe Commerce (Magento 2) store. This eliminated manual uploads and improved data accuracy and compliance. Davidson’s now launches new products and updates pricing almost instantly. The solution supports future digital growth and dealer portals.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Snavely Forest Products used Fulcrum to digitize their safety inspection program. They replaced a slow, paper-based process with a digital... system. This change improved record-keeping efficiency by 55% to 75%. Fulcrum helped them recoup their annual investment in just two weeks. The platform also made safety and compliance reporting faster and more accurate. Snavely expanded Fulcrum’s use to fleet operations and training documentation.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Mindmatrix helped a large US-based wholesale equipment manufacturer manage over 1,500 personalized landing pages for their retailer loyalty program. Each retailer received... a custom landing page with their branding and company profile. The manufacturer needed a solution to support and maintain these pages efficiently. Mindmatrix provided tools to streamline the process and support the loyalty program at scale.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Yext Listings helped Booker, a leading UK wholesaler, boost non-branded Google impressions by 38% year-over-year. Booker used Yext to manage... listings for over 7,000 retail locations, improving local search visibility and driving more store visits. The company updated 207,000+ profiles and achieved 56 million Google impressions, with 3.48 million customer engagements and 2.8 million directions to stores. Booker now automates review management with Yext Reviews to further enhance customer experience and brand visibility.
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Zoho One helped RH Electrical Suppliers connect their trade workflows. The company replaced manual tracking with a unified CRM and... ecommerce system. Staff now manage trade account applications, approvals, and customer activity in one place. This reduced manual work and improved data accuracy. Customers can apply for accounts, get pricing, and order online with less delay. The business can now adapt workflows as it grows.
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Zilliant Sales IQ and Campaign Manager helped an industrial products distributor move away from manual sales processes. The distributor faced... challenges with too many SKUs and customers, making it hard to follow up on lost quotes and move excess inventory. By using Zilliant's tools, sales reps received timely and specific actions. This change empowered the sales team and increased revenue. The distributor reported $20 million in revenue.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Mitel MiVoice Business helped Building Products Inc. (BPI) upgrade its on-premise communications. BPI needed a system that was easy to... install and reduced costs. The new solution replaced outdated equipment and simplified voicemail management. Employees learned the new system quickly with training videos. BPI saved money by reducing on-site hardware and switching to SIP for more reliable service.
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Mitel MiVoice Business helped Building Products Inc. (BPI) upgrade its on-premise communications. BPI needed a system that was easy to... install and reduced costs. The new solution replaced outdated equipment and simplified voicemail management. Employees learned the new system quickly with training videos. BPI saved money by reducing on-site hardware and switching to SIP for more reliable service.
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PrimeSource Building Products Ltd and Dimora Brands used the 8x8 integrated CX platform to support hybrid teams and improve customer experience. They saw an... 83% reduction in call queue time and a 42% increase in customer satisfaction. Employee productivity rose by 34%. The company unified communications, integrated CRM systems, and enabled remote work. These changes helped them scale with acquisitions and lower IT costs.
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PrimeSource Building Products Ltd and Dimora Brands used the 8x8 integrated CX platform to support hybrid teams and improve customer experience. They saw an... 83% reduction in call queue time and a 42% increase in customer satisfaction. Employee productivity rose by 34%. The company unified communications, integrated CRM systems, and enabled remote work. These changes helped them scale with acquisitions and lower IT costs.
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Totara platforms helped the Electrical Distributors’ Association digitize and distribute product training. EDA moved from paper-based workbooks to e-learning modules,... using a custom plugin for seamless user access and assessment. Over 95% of users switched to the e-version, with more than 350 electronic course orders. The integration improved compliance and user satisfaction. EDA now plans to expand the solution to more members.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Underwoods Electrical Distributors used iHasco and Atlas LMS to change training from a mandatory task to something employees want to do. The company built... a group-wide learning system that supports multiple businesses. Managers now have clear oversight of training progress. Employees ask for more development courses. QHSE reporting is sharper and easier to track.
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SiteOne Landscape Supply used Cornerstone to unify learning, compliance, and career development for over 8,000 associates across 750+ locations. The company achieved... 99% safety training compliance and promotes 10–15% of its workforce internally each year. Cornerstone enabled SiteOne to digitize skills assessments, deliver personalized learning, and provide leaders with actionable talent insights. SiteOne built a scalable talent strategy that supports rapid growth and internal mobility. The partnership with Cornerstone has lasted over a decade, powering workforce development and employee engagement.
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Docebo helped Rexel launch Skill UP, a global learning platform, in just 4 months. Rexel achieved an 87% engagement rate... and 258,000 courses completed in the first year. The platform aligned 19 countries and supported 23,000 active users. Gamification and personalized learning paths boosted adoption. Employees praised the platform for its ease of use and relevant content.
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Ibexa DXP helped OSTERMANN cut manual work and unify content across 12 languages and 5+ channels. The marketing team now... edits content once and publishes everywhere, ending copy-paste duplication. Automated translation and print workflows speed up catalog production. One team manages all content for web, print, and newsletters. Ibexa DXP supports future growth with scalable, multi-channel publishing.
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Kyocera Document Solutions Australia moved 100% of its ERP processes to the cloud using SAP S/4HANA Cloud. The company eliminated... all manual touch points in its forecasting processes. SAP Preferred Success services helped Kyocera achieve a smooth go-live and minimize reactive incidents. With real-time visibility, Kyocera improved operational efficiency and reduced costs. The new system supports better decision-making and customer service.
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Riverbed SteelHead helped the largest privately owned US wholesale food distributor back up data from seven branches without extra bandwidth costs. The company reduced... daily replication time from 18 hours to four hours. WAN traffic dropped by 72 percent. They achieved ROI in 13 months. SteelHead appliances enabled reliable disaster recovery and improved network stability.
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Contentsquare helped Sonepar boost platform adoption by over 300%. Sonepar used Contentsquare to analyze customer behavior across digital and physical... channels. The team identified friction points and improved the repeat purchase experience. More teams now use real-time insights to make faster, data-driven decisions. Customer satisfaction and loyalty increased, with a higher Net Promoter Score.
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Optimizely B2B Commerce Cloud helped Van Meter overhaul its ecommerce site. The new platform launched in June 2020, enabling seamless... integration with Epicor Eclipse ERP and a unified CMS. In the first quarter, digitally engaged customers rose from 25% to 60%. Online order frequency increased by 23% year-over-year. Van Meter added 62 net new online-only accounts in six months. Gross profit for online orders is 5% higher than the company average.
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Upper Route Planner helped Pacific Provisions, a wholesale food distributor, cut receiving window violations from 15% to 3. 2%. The company...balanced workloads across 20 drivers and reduced workload variance from over 30% to under 8%. GPS tracking ensured drivers could not disable location visibility, improving accountability. Pacific Provisions protected a $180K grocery chain account and reduced fleet fuel costs by 18%. Automated customer notifications improved restaurant satisfaction.
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Map My Customers helped Royal Brass & Hose move 29 sales reps from spreadsheets to a mobile-first CRM. The team eliminated... manual data entry and gained real-time visibility into their sales funnel. Managers now onboard new reps instantly and focus on strategy, not fixing spreadsheets. The five-stage sales process is tracked live, with all reps working under one system. Reps now act as true salespeople, not just customer service.
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Resco Mobile Platform helped I. Halper Paper & Supplies cut delivery routing time from 6 hours to just 30 minutes.... The company needed a tool to visualize and update delivery routes in real time. Resco's app, integrated with Microsoft Dynamics CRM and GP, enabled staff to adjust routes on a color-coded map. Field teams now make changes instantly, with updates reflected back at the office. The solution works on any device, saving over 90% of the time previously spent on routing.
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Badger Maps helped Sunset Industrial Parts improve their sales process. The company had trouble organizing their field sales and tracking... results. After using Badger Maps, they optimized time spent in the field. This led to a 30% increase in sales. The team now works more efficiently and tracks their progress.
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Skynamo helped Triangle Lubricants achieve a 97% on-time delivery rate. The sales team doubled monthly customer visits and increased sales... by 17%. Reps now spend two hours less on daily admin. Managers use Skynamo to track calls and coach reps, building trust and transparency. Triangle Lubricants now guarantees 24-48 hour deliveries and retains more customers.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Wolseley used Adestra to deliver personalized, multi-channel experiences for their clients. They segmented customers and created tailored content for different... needs. With Adestra’s email editor, they built templates that sped up campaign creation. Wolseley used Fresh Relevance for automated product recommendations and cart abandonment emails. This led to higher open, clickthrough, and conversion rates.
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Yext Listings helped Booker, a leading UK wholesaler, boost non-branded Google impressions by 38% year-over-year. Booker used Yext to manage... listings for over 7,000 retail locations, improving local search visibility and driving more store visits. The company updated 207,000+ profiles and achieved 56 million Google impressions, with 3.48 million customer engagements and 2.8 million directions to stores. Booker now automates review management with Yext Reviews to further enhance customer experience and brand visibility.
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Elter Lighting Equipment Technology Ltd. rebuilt its webshop using Drupal 8 and Commerce 2. The new site integrates with SAP... for real-time product and inventory updates. Product search speed improved by 20% and accuracy increased. The platform now supports custom orders, targeted promotions, and user segmentation. Organic conversion rates and site traffic both grew after launch.
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Lead Forensics Chat helped Federal Steel Supply double their daily form fills. Before, only one in five or six visitors... filled out a form when live chat was unavailable. Now, they get two to three form fills per day. The chat solution filters out irrelevant inquiries and captures leads 24/7. This led to a major order worth $30,000–$40,000 and more high-value quotes. Sales reps now focus on real opportunities, not distractions.
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Ashland used momencio to boost their event presence with gamification. They wanted to attract more booth visitors and capture more... qualified leads. Momencio created a custom touchscreen game that engaged attendees and made lead capture easy. The game streamed live, drawing crowds and increasing booth traffic. Ashland saw more leads, stronger brand recall, and high engagement from visitors.
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Heinon Tukku used Vainu to improve sales prospecting. In 9 months, they found 450 new leads and signed contracts worth... 6 million euros. Vainu helped them cut sales prospecting time by 50%. The team now finds up to 60 leads each month. Heinon Tukku tracks new companies and customer signals to win deals faster.
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