Feedonomics helped Sportif list Bearpaw and Aventura products on Target Plus before the busy season. Bearpaw tripled its projected sales... on Target Plus in six months. Aventura sold nearly twice as much on Target Plus as on its own website. Feedonomics managed data, inventory, and order integration between Magento and Target Plus. Sportif's direct-to-consumer business grew 350% during the fall season. Feedonomics enabled fast onboarding and ongoing marketplace expansion.
Sales Layer PIM helped Salvador Escoda centralize over 70,000 product references. Before, product data was stuck in a rigid ERP... and hard to update. Manual changes led to errors and slow processes. Now, teams update product content faster and spot mistakes more easily. The company improved efficiency and boosted its digital brand across 73 points of sale.
STOCKMEIER Gruppe faced challenges managing data for 26,000 chemical products. The company used pirobase PXM to centralize product data management.... This helped STOCKMEIER streamline product communication and improve data maintenance. The solution enabled easy integration of PIM and CMS technologies. STOCKMEIER can now create product data sheets and regulatory documents with one click. The new system supports both online and print channels.
Graybar used Mirakl Catalog Platform to speed up adding new SKUs. Before, it took days to get new products live.... Now, suppliers can add products and have them live in just one day. Product data enrichment is now 30 times faster. Graybar manages thousands of products from 1,200 suppliers in one place. The platform uses AI to improve product data and SEO.
REIFF Technische Produkte GmbH
- Wholesale
- Medium
Reutlingen, Germany
Shopware 6 helped REIFF Technische Produkte GmbH boost new registrations by 41%. The company saw a 27% increase in average... order value and a 33% rise in OCI clients. REIFF used Shopware's B2B Suite to let customers manage orders and documents on their own. FactFinder's AI search made it easier for customers to find products, improving satisfaction and conversions. The new online store launched in just seven months, handling over 80,000 products and complex B2B needs.
Rubenstein Supply used SPEX Builder to improve its quoting process. Before, creating a quote took up to four hours and... often led to errors. With SPEX Builder, the team now makes accurate, visually appealing quotes in much less time. Customers get clear, customized presentations with photos and details. Feedback has been very positive, and the company now stands out from competitors who lack this tool.
Saint-Gobain Distribution Norway
- Wholesale
- Large
Oslo, Norway
Bluestone PIM helped Saint-Gobain Distribution Norway manage over 750,000 SKUs. The company used Bluestone PIM to automate product data management... and improve supplier collaboration. This solution made product information more accurate across digital channels. SGDN streamlined operations and scaled its digital infrastructure. Bluestone PIM supported SGDN’s growth and future-proofed its product data ecosystem.
Pimcore helped W. EG, a global wholesale leader in electrical supplies, centralize product data for 9 companies across 6 countries....The new PIM/MDM system manages over 4 million products in 7 languages. W.EG aimed to cut costs, improve governance, and boost growth by unifying data and automating catalog creation. The solution streamlined daily workflows and enabled reliable data sharing with e-commerce and ERP systems. W.EG now benefits from faster, more accurate product information management.
Logicbroker helped HD Supply eliminate fragmented supplier systems and automate onboarding. The platform improved ASN compliance by 5,000 basis points.... HD Supply gained real-time shipping data and reduced manual work for operations teams. Supplier onboarding became faster and more reliable. Customers now get more accurate lead times and better service. The solution enabled HD Supply to scale its supply chain and eCommerce business.
Zoey helped Four Seasons Sales & Service migrate from Magento to a B2B ecommerce platform. The company moved 4,500 accounts... and 10,000 SKUs to a self-service ordering portal. Zoey integrated with their legacy ERP and supported complex pricing and custom freight logic. The migration took nine months and caused zero disruption to back-office workflows. Four Seasons saved six figures in costs and improved customer experience with easier ordering and fewer support calls.
Rithum helped Draper Tools overhaul its digital marketing. Draper Tools faced high customer acquisition costs and lacked digital marketing expertise.... Rithum’s managed advertising team cut ad costs by 50% and increased revenue by 77% in six months. Order growth soared by 470% year-over-year. The partnership enabled Draper Tools to scale online sales and improve profitability.
Sylius helped Bertani launch a new online store for plumbing systems and eco-friendly home products. Bertani needed to replace an... outdated platform with limited eCommerce features. Webgriffe built a digital ecosystem using Sylius, integrating Akeneo PIM, Mailchimp, Livechat Inc., and Contentful. The new site supports both B2C and B2B customers, with improved catalog search and filtering. Bertani now offers a better shopping experience and reaches more customers online.
Global materials distributor (unnamed)
- Wholesale
- Very Large
Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.
Adelco used commercetools to launch a hybrid sales strategy. The company connected eCommerce, in-person sales, and mobile apps for reps... and customers. This shift increased eCommerce sales by 400%. Conversion rates rose by 20%. Self-service customers ordered 25% more SKUs per order. Real-time inventory and unified data improved efficiency for sales reps and logistics. Adelco now serves 30,000 small stores in Chile with a flexible, omnichannel approach.
Meesenburg used Akeneo Product Cloud to centralize product data and break down silos. Akeneo Supplier Data Manager automated supplier data... onboarding and validation. Product onboarding time dropped from up to eight minutes to under one minute per product. Time-to-market for new products shrank from weeks to just days. Teams now trust a single source of truth and collaborate better. AI-powered extraction ensures compliance and supports future growth.
Virto Commerce helped Royal Brass and Hose become a self-service B2B ecommerce company. Customers now have 24/7 access to select,... order, and track products online. The platform enabled custom payment handling, targeted discounts, and bulk order creation. Royal Brass and Hose saw an 11% increase in online sales after implementation. The solution is flexible and scalable for future B2B and B2C needs.
SPECTO uses edrone Reviews to collect verified customer feedback for its BHP wholesale store. The platform helped SPECTO achieve a... 4.6 out of 5 rating from 122 customer reviews. Customers praise the friendly service, easy online ordering, and helpful staff. Many mention the clean store, clear website, and smooth product exchanges. SPECTO benefits from transparent, trustworthy reviews that boost its reputation.
Hoffmann Group USA integrated Bolt One Click Checkout in under one hour. They started with 4,500 SKUs and aimed to... reach 7,000. The company saw revenue triple in 2021 after using Bolt. Hoffmann Group USA is part of a parent company with over 100 years of history. They previously used Authorize.net and BigCommerce for payments and checkout.
EasyAsk’s advanced search technology helped TruServ, a large wholesale hardware cooperative, improve in-store customer service. Employees at True Value Hardware... stores now access product information instantly from a 65,000 SKU catalog. The solution eliminated null searches and enabled staff to answer customer questions quickly. EasyAsk’s system works with TruServ’s existing infrastructure and supports both structured and unstructured data. This led to faster responses and more satisfied, loyal buyers.
DynamicWeb helped AVN replace an outdated web system with a unified B2B eCommerce platform. AVN now has one group site... and three company sites, each with its own shop and integration to Business Central. The new solution saves time and money by using standard features and reduces errors in setup and updates. Salespeople can now place orders directly from meetings, speeding up the process and improving efficiency.
Aphix Software helped Demesne Electrical grow their online sales. In the first year using WebShop, online sales made up about... 5% of total turnover. Demesne Electrical aimed to reach 20% in 2017 and 50% within three years. The company used Aphix Software to boost eCommerce for electrical wholesale. Ian McLoughlin from Demesne Electrical shared these results.
Sana Commerce Insights helped JAK Marketing shift 83% of orders online. The team used SCI to track customer behavior and... improve product pages. They identified gaps in their catalogue and enhanced product content for high-value items. Email response times improved as more orders moved to the web shop. SCI enabled data-driven decisions, replacing guesswork with clear analytics.
Controlled Products Systems Group, Inc.
- Wholesale
- Medium
Denver, USA
Controlled Products Systems Group used DocStar ECM and Epicor solutions to automate accounts payable and financial management. The company processes... 300 invoices daily and manages 500,000 documents in its digital repository. AP automation enabled 20-25% annual growth without adding staff. The system supports EDI, credit card, and sales tax processing across 35 branches. Employees can securely access documents remotely, improving auditability and efficiency.
Brightspot CMS helped Banner Solutions migrate to a new content and commerce platform in 2022. The company saw a 24%... increase in online revenue and 11% growth in order volume. User sessions grew by 59% after the seamless migration. Banner Solutions used Brightspot to integrate content with its e-commerce stack and personalize experiences for different customer channels. The new system supports future growth and easier integration of acquisitions.
STOCKMEIER Gruppe faced challenges managing data for 26,000 chemical products. The company used pirobase PXM to centralize product data management.... This helped STOCKMEIER streamline product communication and improve data maintenance. The solution enabled easy integration of PIM and CMS technologies. STOCKMEIER can now create product data sheets and regulatory documents with one click. The new system supports both online and print channels.
STOCKMEIER Gruppe faced challenges managing data for 26,000 chemical products. The company used pirobase PXM to centralize product data management.... This helped STOCKMEIER streamline product communication and improve data maintenance. The solution enabled easy integration of PIM and CMS technologies. STOCKMEIER can now create product data sheets and regulatory documents with one click. The new system supports both online and print channels.
ScerIS PAS and ETCETERA ECM helped D&H Distributing automate invoice processing and workflow. The company processed 75,000 invoices a year... and faced growing paperwork as business expanded. ScerIS solutions cut invoice voucher processing by 40 hours per day and saved over $735,000 in the first year. D&H eliminated late fees, improved vendor relations, and reassigned staff to higher-value work. ROI was achieved in less than 9 months.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
SAP Business ByDesign helped AFAK Trading Ltd. replace its legacy system. The new cloud ERP unified account, warehouse, and store... management. AFAK saved time and money with automated processes. The system's user-friendly design made it easy for everyone to use. Export sales increased significantly after implementation. AFAK can now support growth and expand into Europe.
Unilift GmbH & Co. KG used AMAGNO electronic document management to solve paperwork delays and data loss. They started with... digital accounts payable workflows, then expanded to all departments. AMAGNO became their central document hub, improving efficiency and employee satisfaction. Staff now find documents faster and work together better. The system is easy to use and connects with other software through interfaces like DATEV online XML.
TTI Europe used M-Files to improve document management and workflow automation. The metadata-driven platform helped the team work more efficiently.... M-Files made it easier to organize and find documents. The company saw better control over information and smoother processes. TTI Europe gained more efficiency in daily operations.
Elter Lighting Equipment Technology Ltd.
- Wholesale
- Small
Budapest, Hungary
Elter Lighting Equipment Technology Ltd. rebuilt its webshop using Drupal 8 and Commerce 2. The new site integrates with SAP... for real-time product and inventory updates. Product search speed improved by 20% and accuracy increased. The platform now supports custom orders, targeted promotions, and user segmentation. Organic conversion rates and site traffic both grew after launch.
IBPI (International Business Products Inc.)
- Wholesale
- Small
Phoenix, USA
IBPI used PaperVision. com and PaperFlow Direct to digitize 125,000 pages of business records. Staff can now access all records...securely from anywhere, improving collaboration for their remote team. The solution automated invoice processing and approvals, speeding up quarterly statements and annual rebates for over 500 members. 100% of records are now protected from loss, theft, and natural disaster. Historical documents are easily accessible, helping IBPI find valuable insights from past projects.
Optimizely B2B Commerce Cloud helped Van Meter overhaul its ecommerce site. The new platform launched in June 2020, enabling seamless... integration with Epicor Eclipse ERP and a unified CMS. In the first quarter, digitally engaged customers rose from 25% to 60%. Online order frequency increased by 23% year-over-year. Van Meter added 62 net new online-only accounts in six months. Gross profit for online orders is 5% higher than the company average.
Lasernet helped Copper State Bolt & Nut Co. automate label printing and document routing. The company needed to print thousands... of labels per day from mobile devices, with user-specific requirements. Lasernet integrated with Microsoft Dynamics 365 to trigger custom labels and streamline warehouse picking. This automation reduced manual work and errors. Copper State now supports high-volume workflows and business growth with greater efficiency.
Lasernet helped Copper State Bolt & Nut Co. automate label printing and document routing. The company needed to print thousands... of labels per day from mobile devices, with user-specific requirements. Lasernet integrated with Microsoft Dynamics 365 to trigger custom labels and streamline warehouse picking. This automation reduced manual work and errors. Copper State now supports high-volume workflows and business growth with greater efficiency.
Stiens Werkzeugmaschinen Handelsgesellschaft mbH
- Wholesale
- Small
Germany
Contao enabled Stiens Werkzeugmaschinen Handelsgesellschaft mbH to launch a custom, multilingual website. The new platform supports both new and used... machine listings with easy management and high data quality. Integration of a language switcher and a custom catalog improved user experience and product administration. An automated interface syncs external used machine data, saving time and ensuring up-to-date information. The solution increased digital visibility and streamlined internal processes for Stiens.
LaserVault ViTL helped Cash-Wa Distributing speed up IBM i backups. The company replaced slow, manual tape backups with ViTL's virtual... tape library. Backups are now faster and easier. Cash-Wa can write backups to network drives and cloud storage. The solution improved backup operations at multiple locations. Staff found the system reliable and easy to customize.
Concrete CMS helped BASF North America build a secure, easy-to-use intranet for internal communications. The new platform replaced outdated printed... materials and a previous intranet that was hard to use. Concrete CMS followed BASF's strict style guide and enabled flexible department branding. The intranet uses single sign on for security and is ISO:27001 and SOC 2 Type 2 compliant. BASF staff say the system makes it easier to keep content fresh and up to date.
Hyland IDP helped Rexel Canada automate nontrade invoice processing. The AI-driven solution reduced manual exceptions and improved accuracy for accounts... payable teams. Rexel processed more invoices from new vendors without retraining. The system handled handwritten fields and low-quality scans better than before. AP teams now focus on higher value tasks, boosting supplier satisfaction and responsiveness.
Hyland IDP helped Rexel Canada automate nontrade invoice processing. The AI-driven solution reduced manual exceptions and improved accuracy for accounts... payable teams. Rexel processed more invoices from new vendors without retraining. The system handled handwritten fields and low-quality scans better than before. AP teams now focus on higher value tasks, boosting supplier satisfaction and responsiveness.
Hyland IDP helped Rexel Canada automate nontrade invoice processing. The AI-driven solution reduced manual exceptions and improved accuracy for accounts... payable teams. Rexel processed more invoices from new vendors without retraining. The system handled handwritten fields and low-quality scans better than before. AP teams now focus on higher value tasks, boosting supplier satisfaction and responsiveness.
Hyland IDP helped Rexel Canada automate nontrade invoice processing. The AI-driven solution reduced manual exceptions and improved accuracy for accounts... payable teams. Rexel processed more invoices from new vendors without retraining. The system handled handwritten fields and low-quality scans better than before. AP teams now focus on higher value tasks, boosting supplier satisfaction and responsiveness.
DocuXplorer’s AI Capture helped Ochoco West, a nationwide lumber distributor, cut invoice processing time from 15 minutes to 5 minutes. The accounts payable... team automated data extraction, tagging, and filing, reducing manual work and errors. Integration with WoodPro ERP streamlined proof-of-delivery tracking. The new workflow improved accuracy and made audits easier. Automation strengthened vendor and customer relationships.
QAD Digital Commerce helped WebREPS launch a scalable, mobile-friendly e-commerce site for HVAC parts. The platform handled complex B2B product... configurations and made it easy for customers to shop online. WebREPS used out-of-the-box tools to keep costs low and speed up launch. Advanced search and supplier data management improved the buying experience. The site now supports tens of thousands of SKUs and serves both B2B and B2C customers.
Agiliron helped West Coast Associates manage inventory, pricing, and orders in one system. The company replaced multiple tools, including Salesforce,... with Agiliron. They now handle sales, quotes, CRM, and inventory from a single login. The system lets them create accounts, manage documents, and track sales easily. Agiliron simplified their wholesale building materials business operations.
Heidenreich used Norce Commerce to manage 550 million price records and 60,000 products. The new platform enabled real-time pricing and... fast response times for 13,000 business customers. Digital sales grew from 30% to 50% of total revenue in the first year. The company processed 60,000 orders and reached €45 million in digital revenue, surpassing its €25 million goal. The solution helped Heidenreich win two industry awards and attract new customers weekly.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Rubenstein Supply used SPEX Builder to improve its quoting process. Before, creating a quote took up to four hours and... often led to errors. With SPEX Builder, the team now makes accurate, visually appealing quotes in much less time. Customers get clear, customized presentations with photos and details. Feedback has been very positive, and the company now stands out from competitors who lack this tool.
DT Group used the TrueCommerce EDI platform to improve trading network connections. The solution helped DT Group manage electronic data... interchange with partners. This made their supply chain more efficient. The EDI platform supported global operations. DT Group benefited from better integration and smoother transactions.
Sellercloud helped SEICO automate workflows and implement a multi-warehouse WMS. SEICO eliminated inventory discrepancies and manual processes. The solution streamlined... operations and improved accuracy. SEICO now manages inventory more efficiently. The business benefits from reduced errors and better control. Sellercloud supports SEICO’s growth in wholesale distribution.
Commerce Cloud helped Morgan Sports, a leading B2B wholesaler, switch from 3dcart to a more robust ecommerce platform. The new system... enabled Morgan Sports to process orders 10 times faster and reduce admin workload by 50%. Profits increased by over 30% month on month. Warehouse staff now complete 20-30% more orders daily. Commerce Cloud’s local support and flexible pricing features made a big difference for their business.
Gasido used Spree Commerce to build a B2B marketplace for industrial gases. The platform lets gas providers list offers and... reach buyers online. Customers use filters to find and buy gases quickly. Spree Commerce enabled complex product options, faceted search, and inventory management for multiple suppliers. The solution also handled tax calculation, reordering, and internationalization. Gasido simplified procurement and connected suppliers and buyers across Germany.
BigCommerce helped United Aqua Group, a B2B pool and spa buying group, migrate from NuORDER to a more reliable ecommerce platform. After switching, United... Aqua Group saw a 284% increase in customers, a 539% boost in conversion rate, and a 336% rise in revenue within four months. The new platform improved site speed, customization, and integration with their ERP system. Members now enjoy features like product ratings, custom dashboards, and easier order management. BigCommerce’s B2B Edition enabled better payment processing and streamlined operations for United Aqua Group’s members.
VBH Holding used Intershop to drive digital transformation in the wholesale window and door fittings industry. They centralized customer data... and improved mobile commerce for a seamless shopping experience. Intershop enabled efficient customer segmentation and streamlined product data management. A new scanner app led to over 4,000 orders in the first few months. The solution unified all B2B processes on one platform, boosting operational efficiency and customer satisfaction.
Optimizely B2B Commerce Cloud helped Van Meter overhaul its ecommerce site. The new platform launched in June 2020, enabling seamless... integration with Epicor Eclipse ERP and a unified CMS. In the first quarter, digitally engaged customers rose from 25% to 60%. Online order frequency increased by 23% year-over-year. Van Meter added 62 net new online-only accounts in six months. Gross profit for online orders is 5% higher than the company average.
V. Suarez used Pepperi to launch B2B eCommerce in Puerto Rico. The company improved its sales process with the platform.... Pepperi helped V. Suarez grow their sales. The case highlights how digital commerce tools can drive business growth. V. Suarez set a new standard for B2B sales in their region.
Toolway used k-ecommerce to launch a B2B web sales portal. The portal integrates with SAP Business One. This integration stopped... duplicate order entry and manual inventory work. Since launch, Toolway nearly doubled its order volume. Orders now transfer smoothly between the web store and ERP.
Zoey helped Four Seasons Sales & Service migrate from Magento to a B2B ecommerce platform. The company moved 4,500 accounts... and 10,000 SKUs to a self-service ordering portal. Zoey integrated with their legacy ERP and supported complex pricing and custom freight logic. The migration took nine months and caused zero disruption to back-office workflows. Four Seasons saved six figures in costs and improved customer experience with easier ordering and fewer support calls.
Sylius helped Bertani launch a new online store for plumbing systems and eco-friendly home products. Bertani needed to replace an... outdated platform with limited eCommerce features. Webgriffe built a digital ecosystem using Sylius, integrating Akeneo PIM, Mailchimp, Livechat Inc., and Contentful. The new site supports both B2C and B2B customers, with improved catalog search and filtering. Bertani now offers a better shopping experience and reaches more customers online.
Etna Supply used Znode to build a multi-store ecommerce platform. Their old system could not handle multiple brands or catalogs... easily. Znode let them manage three storefronts with unique branding and pricing. The platform improved catalog management and search for contractors. Znode integrated with their ERP and CRM for real-time data. Etna now delivers tailored online experiences for each business unit.
Adelco used commercetools to launch a hybrid sales strategy. The company connected eCommerce, in-person sales, and mobile apps for reps... and customers. This shift increased eCommerce sales by 400%. Conversion rates rose by 20%. Self-service customers ordered 25% more SKUs per order. Real-time inventory and unified data improved efficiency for sales reps and logistics. Adelco now serves 30,000 small stores in Chile with a flexible, omnichannel approach.
Virto Commerce helped Royal Brass and Hose become a self-service B2B ecommerce company. Customers now have 24/7 access to select,... order, and track products online. The platform enabled custom payment handling, targeted discounts, and bulk order creation. Royal Brass and Hose saw an 11% increase in online sales after implementation. The solution is flexible and scalable for future B2B and B2C needs.
Vaughan Paper Products Inc. uses FDM4's customized ERP software to manage their business. The company needed a solution to support... growth and streamline operations. FDM4 provided an ERP system tailored to their needs. This helped Vaughan Paper improve business management and efficiency. The ERP software supports their non-apparel wholesale operations.
Guardian Survival Gear used ShippingEasy to fix shipping problems. Before, they managed orders by hand and used many shipping tools.... This caused mistakes and wasted time. With ShippingEasy, orders are pulled in automatically and tracking updates fast. They can compare shipping rates and offer more choices to customers. This saved money and improved customer relationships. Customer service is always quick and helpful.
Sana Commerce Insights helped JAK Marketing shift 83% of orders online. The team used SCI to track customer behavior and... improve product pages. They identified gaps in their catalogue and enhanced product content for high-value items. Email response times improved as more orders moved to the web shop. SCI enabled data-driven decisions, replacing guesswork with clear analytics.
Wholesale Success stories in Driving ROI and Results using CRM solutions
Western Sales
- Wholesale
- Small
Los Gatos, USA
Daylite helps Western Sales, a plumbing manufacturer representative agency, manage complex sales pipelines and campaigns. The team uses Daylite to... track contacts, automate follow-ups, and build brand awareness with targeted mailings. Smart lists and shared calendars save time and keep information up to date. With Daylite, 15 team members delegate tasks and manage large commercial projects efficiently. The iPad app lets them work on the go, improving productivity and workflow.
Workbooks CRM helped Inseto, a specialist distributor, replace spreadsheets and a legacy CRM with a single platform. The integration with... SAP Business One improved sales opportunity management and forecasting. Inseto gained real-time reporting, better customer response times, and reduced manual work. The platform enabled multi-entity and multi-currency management. User adoption was strong across the business.
OnePageCRM helped Birchwood Price Tools boost their Net Promoter Score from -6 to 46. The company used the CRM to... connect field and office sales teams, improving communication and reporting. Mobile CRM features let reps update deals on the go, keeping everyone aligned. The sales process became faster and more efficient. Birchwood Price Tools saw better customer satisfaction and team collaboration.
Gold-Vision CRM helped T I Midwood (TIMco) streamline sales and marketing processes. TIMco needed to manage digital marketing, improve data... quality, and enable better team communication. Gold-Vision delivered an integrated CRM that increased growth by 20% in the first year. The system lets TIMco segment customers, send targeted messages, and track engagement. Sales teams now follow up faster on leads, improving customer response rates.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
SugarAI helped FSIoffice handle 40% more cases by automating sales processes. Before, sales reps relied on spreadsheets and reacted to... customer requests. With SugarAI, reps now spot up-sell and cross-sell opportunities using AI and machine learning. They can act quickly and set up campaigns in one place. This led to better customer engagement and more efficient sales operations.
Misterlight, an electric trading company in Dubai, faced issues with data duplication, siloed software, and lack of unified reporting. Xmplar implemented a... cloud-based CREST ERP system with integrated POS, CRM, and eCommerce modules. The solution unified all business processes, enabled real-time data and reporting, and improved productivity. Misterlight now manages 3 entities, serves 3,000+ customers, and processes over 5,000 sales orders monthly. The ERP system reduced maintenance costs and improved decision-making with instant MIS reports.
Odoo helped TEQPHONE GmbH, a smart home product distributor, eliminate inventory discrepancies and double operational efficiency. The company replaced its... outdated ERP with Odoo’s modular platform, integrating inventory, sales, e-commerce, and shipping. TEQPHONE unified multi-channel sales and inventory tracking across all warehouses, including external partners. The new system enabled faster retail expansion and improved data quality. Efficiency gains reached up to 100% in inventory management and 60–80% in sales operations.
Elter Lighting Equipment Technology Ltd.
- Wholesale
- Small
Budapest, Hungary
Elter Lighting Equipment Technology Ltd. rebuilt its webshop using Drupal 8 and Commerce 2. The new site integrates with SAP... for real-time product and inventory updates. Product search speed improved by 20% and accuracy increased. The platform now supports custom orders, targeted promotions, and user segmentation. Organic conversion rates and site traffic both grew after launch.
Vtiger CRM helped Caravan Oil Suppliers centralize customer data and sales activities. Before, Caravan had no single system for tracking... customer interactions or managing sales information. Vtiger CRM's Sales module gave them dashboards, pipeline management, and reporting tools. This made meetings shorter and let sales teams spend more time with customers. Caravan improved customer relationships and grew sales by 15%.
Vtiger CRM helped Caravan Oil Suppliers centralize customer data and sales activities. Before, Caravan had no single system for tracking... customer interactions or managing sales information. Vtiger CRM's Sales module gave them dashboards, pipeline management, and reporting tools. This made meetings shorter and let sales teams spend more time with customers. Caravan improved customer relationships and grew sales by 15%.
Pipeline CRM helped XpressConnect track sales activity and organize data better than Excel. The CRM enabled custom quote tracking, revealing... gaps in sales conversions. XpressConnect used Pipeline CRM to manage a national sales team and monitor all sales activities. Clean data imports supported targeted marketing to 70,000 contacts. The CRM made it easy to retain sales information and improve campaign results.
Team Air Distributing used Infor Velocity Suite and CloudSuite Distribution to scale operations across 18 branches. The company automated credit... management, inventory sourcing, and accounts payable. AI agents reduced credit inquiry resolution times by up to 95%, saving over 2,000 employee hours each year. Inventory search times dropped by up to 90%. Invoice processing automation reached 70% in the first phase. Team Air built a private knowledge hub to support onboarding and process standardization.
Front helped Electrical. com cut email response times by 70%, from 4–6 hours to 1–2 hours. The sales team now...starts chat responses in under 3 minutes, driving 200–300 extra conversations and $20,000 more sales each month. New reps onboard twice as fast, thanks to AI-powered knowledge base and analytics. Front's automation and routing tools ensure every customer gets a fast, accurate reply. Weekly and monthly reports help managers coach teams and improve service.
Heidelberg Materials Contracting
- Wholesale
- Large
UK
Maximizer CRM helped Heidelberg Materials Contracting move from scattered spreadsheets to a unified CRM system. The company struggled with slow... reporting and lost opportunities due to inconsistent data tracking. With Maximizer, they now have one source of truth for all customer and project information. Reporting that once took hours now takes minutes. The team is more engaged, and follow-ups are more effective, leading to improved win rates and better commercial decisions.
SPECTO uses edrone Reviews to collect verified customer feedback for its BHP wholesale store. The platform helped SPECTO achieve a... 4.6 out of 5 rating from 122 customer reviews. Customers praise the friendly service, easy online ordering, and helpful staff. Many mention the clean store, clear website, and smooth product exchanges. SPECTO benefits from transparent, trustworthy reviews that boost its reputation.
White Cup BI helped Callico Distributors make better decisions for over 10 years. The platform gave the team on-demand reporting... and insights without needing analysts. Salespeople now create their own reports and spot sales trends fast. Callico saw more data-driven decisions and found new ways to grow profit margins. The tool is easy to use and fits the wholesale distribution industry well.
Heeros automated Lantmännen Agro's invoice processing for its retail chain. Before, stores managed invoices manually and used paper. After Heeros,... no invoices were lost and cash flow planning became easier. The software enabled e-invoices and integrated with their ERP system. Store owners found the software easy to use and efficient. Automation covered the full process from sending to paying invoices.
Porter Pipe and Supply used Cyberquery to replace their old analytics software during a major ERP upgrade. The team needed... fast, reliable data access for sales, accounts payable, and general ledger. Cyberquery enabled near real-time reporting with hourly updates taking less than 5 minutes. Pricing reports became easier to manage, and year-end customer reports now take half the time, improving productivity by 50%. Porter Pipe values Cyberscience's strong support and expertise.
Vena helped ACME Lift Company end manual data consolidation and reporting. Before Vena, the team struggled with Excel crashes and... time-consuming monthly reports. Now, 49 financial reports take just two hours to complete. Data is consolidated in the cloud, giving everyone one source of truth. Tracy Cook and her team now spend more time on strategic planning and equipment tracking. Vena supports better business decisions and drives profitable growth.
KNIME helped Würth Srl automate personalized marketing campaigns for their e-commerce business. Würth used KNIME to collect and clean data... from multiple sources, then built a big data recommendation engine with collaborative filtering. The solution used Apache Hadoop and KNIME workflows to predict customer preferences and automate email offers. The project took 4-5 months and resulted in efficient, targeted campaigns that increased customer engagement. KNIME's visual programming and machine learning tools made the process easy and scalable.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Striim helped Kramp move from a legacy data warehouse to a real-time, cloud-based analytics platform. Kramp used Striim to connect... databases and automate order updates, improving data quality and reducing maintenance. Real-time order status updates cut customer service calls and increased transparency. Kramp saw faster order processing, lower costs, and better stock management. Stable data integration built trust and improved business performance.
Grimco used Pyramid Analytics to solve complex data challenges. Their old tools were hard to use and did not embed... well in their CRM. Pyramid gave Grimco a single source of truth and easy self-service analytics. Sales reps now spend less time on data and can spot new sales and cross-sell opportunities. Grimco is moving to the cloud at its own pace with Pyramid's hybrid deployment.
Logicbroker helped HD Supply eliminate fragmented supplier systems and automate onboarding. The platform improved ASN compliance by 5,000 basis points.... HD Supply gained real-time shipping data and reduced manual work for operations teams. Supplier onboarding became faster and more reliable. Customers now get more accurate lead times and better service. The solution enabled HD Supply to scale its supply chain and eCommerce business.
TARGIT's BI Accelerator for IntelliDealer helped Environmental Products Group improve reporting. The solution provided out-of-the-box data models and dashboards for... heavy equipment dealerships. Teams started gathering data and delivering results quickly. The business intelligence tool made it easier to track key business areas. Environmental Products Group shared positive feedback about their experience.
Phocas helped Replenex automate financial reporting and shorten month-end close from up to 10 days to just 3. The platform integrated... with Infor CloudSuite, giving Replenex a single source of truth for all business data. Automated reports reduced past due accounts receivable to a record-low 7.5%. The finance and sales teams now access real-time data, improving transparency and decision-making. Phocas eliminated manual processes and boosted confidence in data accuracy.
Epicor Prophet 21 helped BES Limited modernise its operations. The company replaced a 20-year-old ERP system and reduced paper-based processes.... Real-time dashboards now give teams instant visibility into business activity. Inventory management improved, leading to fewer backorders and better stock availability. Training time dropped by 75%, and financial control is stronger with reduced open debt. BES Limited now operates with more agility and can scale for future growth.
Team Air Distributing used Infor Velocity Suite and CloudSuite Distribution to scale operations across 18 branches. The company automated credit... management, inventory sourcing, and accounts payable. AI agents reduced credit inquiry resolution times by up to 95%, saving over 2,000 employee hours each year. Inventory search times dropped by up to 90%. Invoice processing automation reached 70% in the first phase. Team Air built a private knowledge hub to support onboarding and process standardization.
Metcash used TIBCO Connect solutions to modernize its integration, moving from a monolithic ESB to a hybrid cloud and microservices architecture. The company now... delivers integrations 20% faster and at half the previous cost. Metcash can add new customers and suppliers more quickly, with less downtime. Containerization improved scalability by 120% and made the system more resilient. Developers work more efficiently, deploying new services in two-week sprints and producing over 200 interfaces in 10 months.
Jedox helped Mitsui Chemicals Europe improve sales forecast accuracy to 95%. Mitsui replaced complex Excel and SQL-based planning with Jedox's... integrated platform. The Jedox AI Predictive Forecast module enabled 12-month rolling sales forecasts using AI-generated predictions. Mitsui used Jedox Integrator to migrate legacy SAP data and optimize data quality. The solution increased planning agility and built trust in AI-driven forecasts.
Board helps Syngenta Italia S. p.A. save time and boost efficiency. The company uses Board for self-service reporting, budgeting, and...S&OP. Board's platform lets teams work together and adapt quickly to business changes. Syngenta Italia reduces IT reliance and speeds up decision-making. The unified environment supports finance, sales, and supply chain planning.
Ball & Doggett used Kepion to support their business decisions. The platform helped them improve performance. Kepion provided tools for... sales, finance, and operations. Ball & Doggett made more confident decisions with Kepion. The case highlights the value of enterprise planning software for wholesalers.
Grouptyre used ClicData to automate reporting for both internal teams and customers. Before ClicData, they relied on manual Excel reports... that were slow and hard to manage. With ClicData, Grouptyre built real-time dashboards that update automatically. Teams and customers now get instant access to performance data. The solution reduced manual work and made reporting faster and more reliable.
MyWave. ai helped Lerou Filters automate 80% of their 15,000 annual orders. Staff previously spent 6 minutes per order on...manual data entry, causing bottlenecks and limiting growth. The MyWave AI Agent integrated with SAP Business One, speeding up order input by 5X. This freed over 100 hours per month and let staff focus on customer service and complex logistics. Lerou Filters now scales without hiring more admin staff.
A leading chemical trading company
- Chemicals
- Medium
India
A leading chemical trading company in India needed a better way to manage products, partners, and business communication. As the company... grew, information became hard to organize. DEV IT provided a centralized business communication platform. This helped the company manage its operations more efficiently. The new system made it easier to scale and keep information organized.
Hyland IDP helped Rexel Canada automate nontrade invoice processing. The AI-driven solution reduced manual exceptions and improved accuracy for accounts... payable teams. Rexel processed more invoices from new vendors without retraining. The system handled handwritten fields and low-quality scans better than before. AP teams now focus on higher value tasks, boosting supplier satisfaction and responsiveness.
Solver helped Distribution Management move from offline Excel files to a single, central place for reports. The company now uses... collaborative planning tools and real-time budgeting. Forecasting is faster and more accurate. Business processes improved. Leaders interact more and make better decisions.
iZooto helped Kole Imports boost revenue by 22% and increase conversion rates by 9%. The company used web push notifications... to retarget users who abandoned carts and to announce sales in real time. Personalized drip campaigns for new subscribers contributed to 37% of push notification revenue. iZooto now drives over 6% of Kole Imports' total revenue. ROI from iZooto matches their best-performing marketing channels.
Pipefy helped BASF’s Agricultural Solutions Division automate R&D and product launch processes. The team eliminated spreadsheets and saved 2,400 hours... per year. Pipefy enabled 1,000% growth in user adoption and integrated 20 departments. The platform provided real-time visibility into metrics and SLAs. BASF now manages 52 active processes with improved compliance and agility.
SAP Engagement Cloud helped DAW SE unify customer data and automate marketing. DAW used to have isolated CRM systems and... generic campaigns. Now, DAW sends personalized offers to tradespeople at the right time. The platform connects data from loyalty programs and purchases for targeted communication. DAW can now reactivate, upsell, and retain customers with automated, behavior-based messages. This changed how DAW approaches customer engagement.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Cotecno used User. com to automate their CRM and sales processes. They built an email follow-up sequence that replaced manual...email sending. This automation helped them focus on their best customers. Personalization improved the customer buying experience. Repeat purchases increased as a result.
Commerce Cloud helped Morgan Sports, a leading B2B wholesaler, switch from 3dcart to a more robust ecommerce platform. The new system... enabled Morgan Sports to process orders 10 times faster and reduce admin workload by 50%. Profits increased by over 30% month on month. Warehouse staff now complete 20-30% more orders daily. Commerce Cloud’s local support and flexible pricing features made a big difference for their business.
Optimizely B2B Commerce Cloud helped Van Meter overhaul its ecommerce site. The new platform launched in June 2020, enabling seamless... integration with Epicor Eclipse ERP and a unified CMS. In the first quarter, digitally engaged customers rose from 25% to 60%. Online order frequency increased by 23% year-over-year. Van Meter added 62 net new online-only accounts in six months. Gross profit for online orders is 5% higher than the company average.
Metcash used TIBCO Connect solutions to modernize its integration, moving from a monolithic ESB to a hybrid cloud and microservices architecture. The company now... delivers integrations 20% faster and at half the previous cost. Metcash can add new customers and suppliers more quickly, with less downtime. Containerization improved scalability by 120% and made the system more resilient. Developers work more efficiently, deploying new services in two-week sprints and producing over 200 interfaces in 10 months.
Metcash used TIBCO Connect solutions to modernize its integration, moving from a monolithic ESB to a hybrid cloud and microservices architecture. The company now... delivers integrations 20% faster and at half the previous cost. Metcash can add new customers and suppliers more quickly, with less downtime. Containerization improved scalability by 120% and made the system more resilient. Developers work more efficiently, deploying new services in two-week sprints and producing over 200 interfaces in 10 months.
Metcash used TIBCO Connect solutions to modernize its integration, moving from a monolithic ESB to a hybrid cloud and microservices architecture. The company now... delivers integrations 20% faster and at half the previous cost. Metcash can add new customers and suppliers more quickly, with less downtime. Containerization improved scalability by 120% and made the system more resilient. Developers work more efficiently, deploying new services in two-week sprints and producing over 200 interfaces in 10 months.
Johnson Matthey used Intelex to speed up TS 16949 certification. They cut paperwork by 98% with automated document control and... nonconformance reporting. Intelex helped them manage compliance across three plant locations. Real-time reporting and integrated management systems improved efficiency. The solution made it easy to track approvals and maintain certification.
Appliance Distributors Unlimited (ADU)
- Wholesale
- Medium
USA
Tipalti helped Appliance Distributors Unlimited (ADU) boost invoice processing capacity by 88%. ADU now handles 1,500 invoices monthly, up from... 800. Manual checks and scattered approvals were replaced with automated invoice capture and digital payments. The AP team reduced workload by 25% and cut month-end close time by 40%. Managers gained real-time visibility and improved control over spending.
MCJ Supply Chain Solutions used Avalara AvaTax to manage sales and use tax compliance from the start. The company integrated... AvaTax with SAP Business One to automate tax calculations and reduce compliance risk. This helped MCJ avoid tax challenges and process inefficiencies as they grew. The solution increased compliance, enabled growth, and provided peace of mind. MCJ also benefited from Avalara’s customer support and scalable processes.
Workiva helped Orion Engineered Carbons fix its SOX compliance program. Before, Orion used manual processes and desktop apps, making updates... slow and hard. With Workiva, Orion put all SOX documents in one place. Over 120 people now work together on a single cloud platform. Orion gained more visibility, saved time, and improved collaboration. Teams can now focus on test analysis and use dashboards for instant insights.
Vena helped ACME Lift Company end manual data consolidation and reporting. Before Vena, the team struggled with Excel crashes and... time-consuming monthly reports. Now, 49 financial reports take just two hours to complete. Data is consolidated in the cloud, giving everyone one source of truth. Tracy Cook and her team now spend more time on strategic planning and equipment tracking. Vena supports better business decisions and drives profitable growth.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
A U.S. distributor for a renowned French stationery brand
- Wholesale
- Medium
USA
GrowByData's MAP monitoring software helped a U. S. stationery distributor cut MAP violations by 39.5%. The distributor faced widespread price...violations on platforms like Amazon and Google Shopping. GrowByData provided real-time dashboards, SKU-level accuracy, and custom reports. The solution restored price stability and improved reseller trust. The distributor saw stronger brand integrity and better profitability.
Holded helped Searle, a Madrid-based distributor of medical products, save up to 10 hours of work each week. Searle used Holded... for CRM, accounting, and invoicing. The platform made it easy to present documents to clients and distributors. Searle benefited from banking integration and always had up-to-date information. Holded improved Searle's organization and professional image.
Billtrust helped White Cap automate cash application and boost online payments. White Cap cut $36,000 in costs by eliminating two... positions and repurposing another. Automation reduced errors and made financial records more accurate. The online portal let customers self-serve, speeding up payments. White Cap's team now focuses on more strategic work, improving efficiency.
Team Air Distributing used Infor Velocity Suite and CloudSuite Distribution to scale operations across 18 branches. The company automated credit... management, inventory sourcing, and accounts payable. AI agents reduced credit inquiry resolution times by up to 95%, saving over 2,000 employee hours each year. Inventory search times dropped by up to 90%. Invoice processing automation reached 70% in the first phase. Team Air built a private knowledge hub to support onboarding and process standardization.
Global materials distributor (unnamed)
- Wholesale
- Very Large
Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.
Ball & Doggett used Kepion to support their business decisions. The platform helped them improve performance. Kepion provided tools for... sales, finance, and operations. Ball & Doggett made more confident decisions with Kepion. The case highlights the value of enterprise planning software for wholesalers.
Measuring Help Desk Success in Wholesale Deployments
West Coast Batteries
- Wholesale
- Small
Corona, USA
Chatbase helped West Coast Batteries deploy an AI-powered battery recommendation assistant in just one week. The company switched from a... previous vendor after six to eight weeks of no progress. Chatbase's higher instruction limit and answer correction features enabled accurate recommendations for complex vehicle needs. The team now uses the assistant to quickly answer customer requests, improving efficiency. Average order values of $500-600 are protected by reducing costly returns from incorrect recommendations.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Helpjuice helped Bob Barker Company cut their IT caseload by 20%. The company used Helpjuice to build a central knowledge... base for IT and onboarding. Before Helpjuice, they handled over 600 cases per month. Now, they average under 500. The team quickly imported hundreds of articles and set up single sign on. Helpjuice made it easy to share knowledge and reduce support costs.
OTRS helped H. Gautzsch Firmengruppe manage 7,000 tickets per month for its sales teams. Before OTRS, teams struggled with duplicate... work and lacked visibility into customer queries. OTRS provided clear ticket tracking, transparency, and efficient processing. The solution improved information management and reduced duplicated efforts. Teams now handle customer requests faster and with more clarity.
Vtiger CRM helped Caravan Oil Suppliers centralize customer data and sales activities. Before, Caravan had no single system for tracking... customer interactions or managing sales information. Vtiger CRM's Sales module gave them dashboards, pipeline management, and reporting tools. This made meetings shorter and let sales teams spend more time with customers. Caravan improved customer relationships and grew sales by 15%.
Wesfarmers Chemicals, Energy & Fertilisers (WesCEF)
- Chemicals
- Large
Perth, Australia
Wesfarmers Chemicals, Energy & Fertilisers (WesCEF) used xMatters to replace manual, paper-based incident reporting. The new system improved data accuracy... with drop-down lists and spell check. WesCEF adopted xMatters in just two months, faster than planned. Teams now use electronic forms to gather and share information quickly. Integration with Microsoft Teams helped maintain emergency response during remote work. WesCEF now resolves incidents faster and with more confidence.
Solvay used Sprinklr to manage its global social media channels. The company needed a unified customer experience platform to align... its international teams and strategy. With Sprinklr Social and Social Listening, Solvay built a 24/7 social media hub. This helped them monitor conversations, understand customer needs, and support digital transformation. Machine learning tools gave Solvay deeper insights into customer and market feedback.
WS Display used Hiver to manage a high volume of customer support emails. Before Hiver, their team struggled with Gmail... inbox lockouts and missed messages. Hiver let them manage shared inboxes directly in Gmail, improving accountability and response times. The team saved 495 hours and now tracks key support metrics using Hiver’s analytics. Agents can assign, reassign, and leave notes on emails, ensuring every customer gets a timely reply.
Wolseley used Supportbench’s Customer 360 dashboard to improve customer satisfaction. Their agents managed thousands of emails daily with greater ease... and accuracy. The unified platform gave customer success managers instant access to account history and service levels. This integration led to faster issue resolution and better renewal conversations. Wolseley saw higher customer satisfaction rates after adopting Supportbench.
Qminder helps Lehman Pipe & Plumbing Supply manage queues for 70-100 daily customers. Staff use iPads for sign-in and TVs... to display the next customer. The system supports English and Spanish, making it easy for all visitors. Lehman Pipe tracks and improves wait and service times at each location. They see ongoing improvements in customer service and efficiency.
Wholesale Clients Speak: The Impact of deploying Sales Intelligence solutions
SUB1
- Wholesale
- Medium
London, UK
Cognism helped SUB1, a London-based data centre developer, improve mobile data quality by 80%. The sales team increased email open... rates by 38% and reply rates to 29%. SUB1 generated 6-7 figure pipeline revenue and booked 4 qualified opportunities in one month. Using Cognism saved the team 5-7 hours per week on manual prospecting. SUB1 now reaches key decision-makers faster with accurate mobile numbers.
Northern Safety & Industrial (NSI)
- Wholesale
- Large
Utica, USA
SalesIntel helped Northern Safety & Industrial (NSI) shift sales targets during the Covid pandemic. NSI used SalesIntel to find new... clients in healthcare and other industries. The tool enabled rapid onboarding of new sales hires and easy prospecting. NSI attributed over $1,000,000 in sales directly to SalesIntel. The team used intent data to close deals quickly and consistently hit sales goals.
Pobuca helped KAFKAS improve customer service and employee experience. KAFKAS is a top Greek company in electrical equipment sales. They... needed a way to give all departments a full view of each customer. Pobuca provided a CRM/ERP platform for better data management. This made it easier for staff to access and use information. The solution aimed to boost efficiency and daily work life.
OneMagnify migrated Reinders, Inc. to Adobe Commerce and redesigned their ecommerce site. The new platform integrates with their ERP and... uses Kodaris for real-time pricing and inventory. B2B clients now see personalized dashboards and pricing, while B2C shoppers get targeted promotions. The site supports over 20,000 SKUs and 12 warehouses. The upgrade reduced customer service calls and improved user experience for both B2B and B2C customers.
Heinon Tukku used Vainu to improve sales prospecting. In 9 months, they found 450 new leads and signed contracts worth... 6 million euros. Vainu helped them cut sales prospecting time by 50%. The team now finds up to 60 leads each month. Heinon Tukku tracks new companies and customer signals to win deals faster.
Goava helped Bufab Sweden move from manual prospecting to a data-driven sales process. Bufab integrated Goava with SuperOffice to create... a shared leads bank and improve geographic coverage. The team used Goava to find more relevant meetings and identify key decision-makers. News monitoring gave sales reps valuable context for every customer meeting. Bufab secured a million-crown deal and achieved ROI for years ahead.
Team Air Distributing used Infor Velocity Suite and CloudSuite Distribution to scale operations across 18 branches. The company automated credit... management, inventory sourcing, and accounts payable. AI agents reduced credit inquiry resolution times by up to 95%, saving over 2,000 employee hours each year. Inventory search times dropped by up to 90%. Invoice processing automation reached 70% in the first phase. Team Air built a private knowledge hub to support onboarding and process standardization.
Metcash used TIBCO Connect solutions to modernize its integration, moving from a monolithic ESB to a hybrid cloud and microservices architecture. The company now... delivers integrations 20% faster and at half the previous cost. Metcash can add new customers and suppliers more quickly, with less downtime. Containerization improved scalability by 120% and made the system more resilient. Developers work more efficiently, deploying new services in two-week sprints and producing over 200 interfaces in 10 months.
Top Stories in Wholesale about adoption of CPQ software
Master Group
- Wholesale
- Large
Boucherville, Canada
Master Group used Syncron Warranty Management to fix slow, paper-based warranty claims. They cut payment times from 90 days to... less than 24 hours. The backlog of over 2,000 claims dropped to fewer than 10. Manual paperwork was almost eliminated. Contractors now get paid faster and have a better experience. Master Group can spot product issues and plan inventory better with new data insights.
Epicor Prophet 21 helped BES Limited modernise its operations. The company replaced a 20-year-old ERP system and reduced paper-based processes.... Real-time dashboards now give teams instant visibility into business activity. Inventory management improved, leading to fewer backorders and better stock availability. Training time dropped by 75%, and financial control is stronger with reduced open debt. BES Limited now operates with more agility and can scale for future growth.
One of the largest pool and spa distributors in the Eastern United States
- Wholesale
- Large
USA
eJeeva’s mobile app helped a major pool and spa distributor boost sales and order volume. The app connects to the... Epicor P21 ERP system for real-time product data and order processing. Sales reps and dealers can now order products on mobile devices with up-to-date pricing and inventory. The seamless integration improved order efficiency and increased repeat orders. Customer loyalty grew thanks to a user-friendly search and fast checkout.
Team Air Distributing used Infor Velocity Suite and CloudSuite Distribution to scale operations across 18 branches. The company automated credit... management, inventory sourcing, and accounts payable. AI agents reduced credit inquiry resolution times by up to 95%, saving over 2,000 employee hours each year. Inventory search times dropped by up to 90%. Invoice processing automation reached 70% in the first phase. Team Air built a private knowledge hub to support onboarding and process standardization.
Global materials distributor (unnamed)
- Wholesale
- Very Large
Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.
Global materials distributor (unnamed)
- Wholesale
- Very Large
Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.
Gruppo WIEDEMANN is a leading German wholesaler for plumbing, heating, ventilation, and building technology. The company has over 75 years... of experience and operates 69 locations with 1,200 employees. They offer modern solutions like heat pumps, solar technology, and home ventilation. Gruppo WIEDEMANN uses encoway to support their specialized wholesale business across Germany.
Wholesale Clients Speak: The Impact of deploying Field Sales solutions
L&G Tools
- Wholesale
- Medium
Durban, South Africa
L&G Tools used Skynamo to speed up and simplify their ordering process. Before Skynamo, sales reps relied on order books,... phones, and fax, causing delays. Now, orders are captured instantly from anywhere and integrated with their warehouse system. This change reduced clerical work and errors in order capture. Managers gained real-time visibility into sales activity, and the sales team relies on Skynamo daily.
Upper Route Planner helped Pacific Provisions, a wholesale food distributor, cut receiving window violations from 15% to 3. 2%. The company...balanced workloads across 20 drivers and reduced workload variance from over 30% to under 8%. GPS tracking ensured drivers could not disable location visibility, improving accountability. Pacific Provisions protected a $180K grocery chain account and reduced fleet fuel costs by 18%. Automated customer notifications improved restaurant satisfaction.
Map My Customers helped Royal Brass & Hose move 29 sales reps from spreadsheets to a mobile-first CRM. The team eliminated... manual data entry and gained real-time visibility into their sales funnel. Managers now onboard new reps instantly and focus on strategy, not fixing spreadsheets. The five-stage sales process is tracked live, with all reps working under one system. Reps now act as true salespeople, not just customer service.
I. Halper Paper & Supplies Inc.
- Wholesale
- Small
Bayonne, USA
Resco Mobile Platform helped I. Halper Paper & Supplies cut delivery routing time from 6 hours to just 30 minutes.... The company needed a tool to visualize and update delivery routes in real time. Resco's app, integrated with Microsoft Dynamics CRM and GP, enabled staff to adjust routes on a color-coded map. Field teams now make changes instantly, with updates reflected back at the office. The solution works on any device, saving over 90% of the time previously spent on routing.
Badger Maps helped Sunset Industrial Parts improve their sales process. The company had trouble organizing their field sales and tracking... results. After using Badger Maps, they optimized time spent in the field. This led to a 30% increase in sales. The team now works more efficiently and tracks their progress.
V. Suarez used Pepperi to launch B2B eCommerce in Puerto Rico. The company improved its sales process with the platform.... Pepperi helped V. Suarez grow their sales. The case highlights how digital commerce tools can drive business growth. V. Suarez set a new standard for B2B sales in their region.
Aphix Software helped Demesne Electrical grow their online sales. In the first year using WebShop, online sales made up about... 5% of total turnover. Demesne Electrical aimed to reach 20% in 2017 and 50% within three years. The company used Aphix Software to boost eCommerce for electrical wholesale. Ian McLoughlin from Demesne Electrical shared these results.
Keap’s CRM and marketing automation helped Papeloja, a specialty paper wholesaler, organize contacts and automate follow-ups. Before Keap, Papeloja struggled... with scattered information and a disjointed customer experience. After implementing Keap, Nuno Silva saved time and improved lead conversion. Papeloja achieved 800% revenue growth in just a few months. Automation and lifecycle management drove recurring revenue and business stability.
Workbooks CRM helped Inseto, a specialist distributor, replace spreadsheets and a legacy CRM with a single platform. The integration with... SAP Business One improved sales opportunity management and forecasting. Inseto gained real-time reporting, better customer response times, and reduced manual work. The platform enabled multi-entity and multi-currency management. User adoption was strong across the business.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Litmus helped ADI Global save two days per email campaign by streamlining their email review and approval process. The team sends... up to 7 campaigns daily, each with multiple versions, involving 50 people. Litmus Email Previews let them spot issues across inboxes, while Litmus Proof made feedback and approvals fast and easy. Reviewers and designers now get instant feedback, boosting productivity and email quality. ADI’s North American and EMEA teams both adopted Litmus for efficient, high-quality email marketing.
Rocketseed helped Harry Warren of Georgia create consistent, professional email signatures across the company. The solution enabled easy management and... mobile optimization for all employee emails. Harry Warren GA used Rocketseed's email banner marketing to showcase partner products. Their campaigns achieved over 13% click-through rates, with one banner reaching 13.6%. Customers and partners praised the banners for boosting brand awareness and promoting new products.
Bird CRM helped NihaoJewelry cut customer response times by 50%. The company unified WhatsApp, email, and chat into one platform.... This made it easier for sales reps to talk to customers and track conversations. NihaoJewelry also used automation to send messages and route tickets. As a result, their NPS went up by 33%. The team now spends less time on manual tasks and more on helping customers.
Kukdo Chemical used Brity Works as its main collaboration tool. The company replaced old groupware with AWS Cloud-based BrityWorks for... mail and messaging. Employees now use one system for mail, approvals, and chat. Mobile access and integration with ERP and MES systems improved work speed. Security features protect company data. Kukdo Chemical saw faster business processing and better teamwork.
AlphaSense helped Dow cut research costs and speed up decision-making. The team used AlphaSense to access real-time market intelligence and... break down information silos. They replaced expensive expert calls and fragmented research tools with one platform. Dow’s business development team found information faster and shared it more easily. The platform’s alerts and search features reduced digital overload and improved collaboration. Dow now gets up to speed on new markets quickly and efficiently.
A U.S. distributor for a renowned French stationery brand
- Wholesale
- Medium
USA
GrowByData's MAP monitoring software helped a U. S. stationery distributor cut MAP violations by 39.5%. The distributor faced widespread price...violations on platforms like Amazon and Google Shopping. GrowByData provided real-time dashboards, SKU-level accuracy, and custom reports. The solution restored price stability and improved reseller trust. The distributor saw stronger brand integrity and better profitability.
Alfa-Track helped ЭнергоПроф double new clients in 10 months. The company used email tracking to identify which ads brought in... leads. Integration with Google Analytics and Bitrix24 CRM enabled detailed source tracking. They optimized ad spend by reallocating budget to the best channels. New clients grew by 104% with no increase in ad costs.
Global Specialty Chemicals Manufacturer
- Chemicals
- Large
Japan
Contify helped a global specialty chemicals manufacturer automate market and competitive intelligence. The company replaced manual research and unreliable AI... tools with Contify’s platform, centralizing intelligence from niche sources and translating Japanese market signals. Analysts shifted from gathering data to market analysis, reclaiming over 20 hours per week. Insights delivery became 3x faster, and Asian market coverage reached 100% in real time. Each stakeholder group now receives curated intelligence without manual effort.
Valona’s competitive and market intelligence solution helped a global chemical company in Germany save €1M per year. The company used... Valona’s AI-driven platform to automate sales lead alerts and structure external data. This reduced duplicate subscriptions and improved insight quality. The solution streamlined data procurement and freed up resources for growth. The company gained a competitive edge with better intelligence and lower costs.
Electrical Distributors’ Association (EDA)
- Wholesale
- Small
London, UK
Totara platforms helped the Electrical Distributors’ Association digitize and distribute product training. EDA moved from paper-based workbooks to e-learning modules,... using a custom plugin for seamless user access and assessment. Over 95% of users switched to the e-version, with more than 350 electronic course orders. The integration improved compliance and user satisfaction. EDA now plans to expand the solution to more members.
Underwoods Electrical Distributors
- Wholesale
- Medium
UK
Underwoods Electrical Distributors used iHasco and Atlas LMS to change training from a mandatory task to something employees want to do. The company built... a group-wide learning system that supports multiple businesses. Managers now have clear oversight of training progress. Employees ask for more development courses. QHSE reporting is sharper and easier to track.
SiteOne Landscape Supply used Cornerstone to unify learning, compliance, and career development for over 8,000 associates across 750+ locations. The company achieved... 99% safety training compliance and promotes 10–15% of its workforce internally each year. Cornerstone enabled SiteOne to digitize skills assessments, deliver personalized learning, and provide leaders with actionable talent insights. SiteOne built a scalable talent strategy that supports rapid growth and internal mobility. The partnership with Cornerstone has lasted over a decade, powering workforce development and employee engagement.
Docebo helped Rexel launch Skill UP, a global learning platform, in just 4 months. Rexel achieved an 87% engagement rate... and 258,000 courses completed in the first year. The platform aligned 19 countries and supported 23,000 active users. Gamification and personalized learning paths boosted adoption. Employees praised the platform for its ease of use and relevant content.
Border States used iorad to speed up tech training for its 3,200+ employees. Before, building a course took 48 hours.... Now, it takes just 9 hours. Subject matter experts can learn iorad in 90 minutes and start making content fast. Training is now interactive and easy to update. Employees get help in the LMS, SharePoint, and soon, right in their workflow. This change let Border States deliver five trainings in the time it used to take for one or two.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Solvay used Sprinklr to manage its global social media channels. The company needed a unified customer experience platform to align... its international teams and strategy. With Sprinklr Social and Social Listening, Solvay built a 24/7 social media hub. This helped them monitor conversations, understand customer needs, and support digital transformation. Machine learning tools gave Solvay deeper insights into customer and market feedback.
Solvay used Sprinklr to manage its global social media channels. The company needed a unified customer experience platform to align... its international teams and strategy. With Sprinklr Social and Social Listening, Solvay built a 24/7 social media hub. This helped them monitor conversations, understand customer needs, and support digital transformation. Machine learning tools gave Solvay deeper insights into customer and market feedback.
Solvay used Sprinklr to manage its global social media channels. The company needed a unified customer experience platform to align... its international teams and strategy. With Sprinklr Social and Social Listening, Solvay built a 24/7 social media hub. This helped them monitor conversations, understand customer needs, and support digital transformation. Machine learning tools gave Solvay deeper insights into customer and market feedback.
Valona’s competitive and market intelligence solution helped a global chemical company in Germany save €1M per year. The company used... Valona’s AI-driven platform to automate sales lead alerts and structure external data. This reduced duplicate subscriptions and improved insight quality. The solution streamlined data procurement and freed up resources for growth. The company gained a competitive edge with better intelligence and lower costs.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Odoo helped TEQPHONE GmbH, a smart home product distributor, eliminate inventory discrepancies and double operational efficiency. The company replaced its... outdated ERP with Odoo’s modular platform, integrating inventory, sales, e-commerce, and shipping. TEQPHONE unified multi-channel sales and inventory tracking across all warehouses, including external partners. The new system enabled faster retail expansion and improved data quality. Efficiency gains reached up to 100% in inventory management and 60–80% in sales operations.
Ashland used momencio to boost their event presence with gamification. They wanted to attract more booth visitors and capture more... qualified leads. Momencio created a custom touchscreen game that engaged attendees and made lead capture easy. The game streamed live, drawing crowds and increasing booth traffic. Ashland saw more leads, stronger brand recall, and high engagement from visitors.
Land 'N' Sea Distributing used vFairs to host a virtual trade show. The company wanted to reach more dealers and... showcase new products. Many customers could not attend in-person events. The virtual event helped connect with more dealers. Land 'N' Sea strengthened relationships and improved product visibility. The solution made it easier for customers to join and learn about new offerings.
Bynder's Content Experiences for User Communities helped AkzoNobel launch its new "Paint the Future" branding. AkzoNobel saved over 1,000 hours... per month and reduced content task time by 90 minutes. More than 15,000 users worldwide accessed updated brand assets and guidelines. The platform automated workflows, improved brand consistency, and enabled fast, global content deployment. AkzoNobel now manages campaigns and assets efficiently across 150 countries.
Cogepha faced problems as order volumes grew. Their old fulfillment system could not track deliveries or inventory in real time.... Zebra's solution gave them a clear view of inventory and delivery schedules. Now, Cogepha can manage orders faster and with more transparency. This improved their operations and communication between sites and head office.
TrackAbout helped Indiana Oxygen Company improve asset tracking for their rental cylinders. The company integrated TrackAbout with NetSuite to solve... billing issues and reduce asset loss. After one year, Indiana Oxygen saw a 6% increase in rental assets and recovered cylinders previously written off as lost. Accurate tracking improved billing, vendor-customer trust, and made audits faster. The solution also helped meet FDA guidelines for medical cylinders and strengthened relationships with financial institutions.
Pickit helped Ahlsell solve problems with outdated content and scattered digital assets. The marketing team unified all assets in Pickit,... making it easy to find the latest materials. This improved brand consistency and made collaboration faster. Pickit’s integration with Active Directory gave users quick access across the company. Ahlsell now saves time and plans to use more Pickit features to support growth.
METRO AG used InAppStory's mobile app Stories to improve its app for hotels, restaurants, and catering customers. After launch, 52%... of users opened Stories, leading to a 37% increase in conversion rate and sessions that were 34 seconds longer. Stories made the app more interactive with quizzes, polls, and daily product highlights. METRO AG built trust by sharing recipes and tips, positioning itself as a food industry expert. The new features helped drive revenue and customer loyalty.
iZooto helped Kole Imports boost revenue by 22% and increase conversion rates by 9%. The company used web push notifications... to retarget users who abandoned carts and to announce sales in real time. Personalized drip campaigns for new subscribers contributed to 37% of push notification revenue. iZooto now drives over 6% of Kole Imports' total revenue. ROI from iZooto matches their best-performing marketing channels.
Igepa used Betty Blocks to build personalized, multi-language webshops for its clients. The solution integrated with Microsoft Dynamics and supported... complex product logic. Igepa delivered a minimum viable product in just 5 days. The new platform increased customer satisfaction and helped win new clients. Citizen developers can now maintain and expand the system easily.
METRO Alemania replaced WhatsApp with RCS-powered METRO Chat from LINK Mobility. The new channel lets METRO send branded offers, catalogs,... and promotions directly to customers’ native messaging apps. METRO saw higher open and conversion rates compared to email. The solution integrated with METRO’s CRM and worked across all major German mobile networks. The rollout finished in weeks, giving METRO a secure, interactive, and app-free way to reach customers.
Covestro used Rockwell Automation's EtherNet/IP In-cabinet Solution to modernize its Pittsburgh facility. The new system cut panel wiring time by... over 60%. Covestro replaced seven old enclosures with one modern panel. The solution made maintenance easier and improved safety. The modular design lets Covestro add new devices with little programming.
Helpjuice helped Bob Barker Company cut their IT caseload by 20%. The company used Helpjuice to build a central knowledge... base for IT and onboarding. Before Helpjuice, they handled over 600 cases per month. Now, they average under 500. The team quickly imported hundreds of articles and set up single sign on. Helpjuice made it easy to share knowledge and reduce support costs.
Parts Town used Bloomfire to centralize technical knowledge and speed up information searches. Teams now access nearly 20,000 documents instantly,... improving technical support accuracy and reducing follow-up needs. Bloomfire streamlined onboarding, with new hires reviewing up to 75 pieces of content in six weeks. The platform enabled a smooth ERP system transition by centralizing training and SOPs. Manufacturer partners now upload documents directly, ensuring teams get the latest updates fast.
Faire used Notion AI to connect work, plans, and knowledge across teams. Workflows now run over 30% faster. Teams save... an average of 9 hours each week. Notion AI links 20+ work apps, syncing data from Jira, GitHub, Figma, Slack, and email. 94% of employees say Notion is mission-critical. Faire achieved an estimated 8× ROI on their Notion Enterprise plan.
Major healthcare wholesaler (Fortune 500, US)
- Wholesale
- Very Large
USA
Icertis Contract Intelligence (ICI) helped a leading US healthcare wholesaler cut contract cycle time by 50%. The company unified its... fragmented contract portfolio after rapid growth and acquisitions. ICI provided a single source of truth for all contracts and integrated with Salesforce and e-signature tools. Sales, legal, and finance teams gained full visibility into contract workflows. Customers now experience faster, more consistent contract processes.
Kiilto used ContractZen to manage board documents and meetings. Before, board materials were sent by email and versions got mixed... up. With ContractZen, all documents are stored securely in the Microsoft Azure cloud. Board members always have the latest materials. This improved efficiency and reduced bureaucracy. Kiilto values ContractZen’s fast customer service and recommends it for better board work.
Global materials distributor (unnamed)
- Wholesale
- Very Large
Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.
Global materials distributor (unnamed)
- Wholesale
- Very Large
Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.
Feedier helped Royal Van Leeuwen unify customer feedback across 32 countries. The company replaced fragmented systems with a single, multilingual... platform. Feedier integrated with Salesforce, making customer insights part of daily sales workflows. Teams now use dashboards and AI text analysis to benchmark and act on feedback. Reporting is faster and sales visibility improved. Van Leeuwen standardized feedback collection and made CX a key driver for business excellence.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
SurveySparrow helped Tarkett automate survey distribution and reminders, saving days of manual work each week. The platform enabled real-time feedback... workflows, letting the team respond quickly to passive and detractor customers. Tarkett centralized survey tracking and NPS monitoring, making customer feedback management easier. With SurveySparrow, Tarkett improved follow-up speed and overall customer experience. The team now plans to use AI-powered insights for deeper analysis.
SurveySparrow helped Tarkett automate survey distribution and reminders, saving days of manual work each week. The platform enabled real-time feedback... workflows, letting the team respond quickly to passive and detractor customers. Tarkett centralized survey tracking and NPS monitoring, making customer feedback management easier. With SurveySparrow, Tarkett improved follow-up speed and overall customer experience. The team now plans to use AI-powered insights for deeper analysis.
Snavely Forest Products used Fulcrum to digitize their safety inspection program. They replaced a slow, paper-based process with a digital... system. This change improved record-keeping efficiency by 55% to 75%. Fulcrum helped them recoup their annual investment in just two weeks. The platform also made safety and compliance reporting faster and more accurate. Snavely expanded Fulcrum’s use to fleet operations and training documentation.
Azuga fleet tracking helped Mayesh Wholesale Florist improve vehicle maintenance and safety. The company used automatic service reminders to keep... 61 delivery vehicles in top shape. Speeding alerts and driver behavior reports reduced unsafe driving and incidents. Plug-and-play tracking devices saved time by avoiding costly installations. Mayesh now meets delivery commitments while cutting fuel costs and breakdowns.
ExpandIT Mobile Sales helped Color Compass Corporation automate its sales order process. Sales reps now enter orders once on mobile... devices, cutting order-to-pick ticket time to five minutes. The solution integrates with Microsoft Dynamics NAV, reducing errors and boosting efficiency. Sales teams spend less time on paperwork and more on new sales. Customer satisfaction improved, with positive feedback since launch.
Wholesale Success stories in Driving ROI and Results using Digital Signature solutions
Richards Building Supply
- Wholesale
- Medium
USA
OneLogin helped Richards Building Supply double in size while keeping systems secure. The company used OneLogin for identity and access... management, integrating with HR systems to automate onboarding and offboarding. This saved at least three hours per new user for IT. OneLogin's SmartFactor Authentication and multi-factor authentication improved security and gave IT full visibility into access events. Employees now enjoy easy, secure access to business resources.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Global materials distributor (unnamed)
- Wholesale
- Very Large
Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.
Wholesale Clients Speak: The Impact of deploying Security solutions
Richards Building Supply
- Wholesale
- Medium
USA
OneLogin helped Richards Building Supply double in size while keeping systems secure. The company used OneLogin for identity and access... management, integrating with HR systems to automate onboarding and offboarding. This saved at least three hours per new user for IT. OneLogin's SmartFactor Authentication and multi-factor authentication improved security and gave IT full visibility into access events. Employees now enjoy easy, secure access to business resources.
ChemTreat used Fastpath, now part of Delinea, to cut audit preparation time from over 100 hours to just one hour per quarter. The company replaced... manual spreadsheets and emails with Fastpath Access Review and Change Tracking. This improved compliance, made security questions easy to answer, and freed up staff for higher-value work. ChemTreat achieved 100% participation in quarterly user access reviews and streamlined audit reporting. The solution helped ChemTreat support its mission and reduce investigation time for security issues.
Veeam Data Cloud for Microsoft 365 helped Sun Chemical protect 100% of its Microsoft 365 data. The company moved from... a 93-day retention limit to indefinite backup, ensuring critical files are always recoverable. Sun Chemical saw potential infrastructure cost savings of 50% or more during acquisitions. The IT team gained 24/7 access to responsive support and reduced their administrative workload. Employees worldwide now work more productively and with greater cyber resilience.
Pimcore helped W. EG, a global wholesale leader in electrical supplies, centralize product data for 9 companies across 6 countries....The new PIM/MDM system manages over 4 million products in 7 languages. W.EG aimed to cut costs, improve governance, and boost growth by unifying data and automating catalog creation. The solution streamlined daily workflows and enabled reliable data sharing with e-commerce and ERP systems. W.EG now benefits from faster, more accurate product information management.
Optimizely B2B Commerce Cloud helped Van Meter overhaul its ecommerce site. The new platform launched in June 2020, enabling seamless... integration with Epicor Eclipse ERP and a unified CMS. In the first quarter, digitally engaged customers rose from 25% to 60%. Online order frequency increased by 23% year-over-year. Van Meter added 62 net new online-only accounts in six months. Gross profit for online orders is 5% higher than the company average.
Hyland IDP helped Rexel Canada automate nontrade invoice processing. The AI-driven solution reduced manual exceptions and improved accuracy for accounts... payable teams. Rexel processed more invoices from new vendors without retraining. The system handled handwritten fields and low-quality scans better than before. AP teams now focus on higher value tasks, boosting supplier satisfaction and responsiveness.
Top Stories in Wholesale about adoption of Lead Generation software
Ashland
- Chemicals
- Large
Wilmington, USA
Ashland used momencio to boost their event presence with gamification. They wanted to attract more booth visitors and capture more... qualified leads. Momencio created a custom touchscreen game that engaged attendees and made lead capture easy. The game streamed live, drawing crowds and increasing booth traffic. Ashland saw more leads, stronger brand recall, and high engagement from visitors.
Gasido used Spree Commerce to build a B2B marketplace for industrial gases. The platform lets gas providers list offers and... reach buyers online. Customers use filters to find and buy gases quickly. Spree Commerce enabled complex product options, faceted search, and inventory management for multiple suppliers. The solution also handled tax calculation, reordering, and internationalization. Gasido simplified procurement and connected suppliers and buyers across Germany.
Heinon Tukku used Vainu to improve sales prospecting. In 9 months, they found 450 new leads and signed contracts worth... 6 million euros. Vainu helped them cut sales prospecting time by 50%. The team now finds up to 60 leads each month. Heinon Tukku tracks new companies and customer signals to win deals faster.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Misterlight, an electric trading company in Dubai, faced issues with data duplication, siloed software, and lack of unified reporting. Xmplar implemented a... cloud-based CREST ERP system with integrated POS, CRM, and eCommerce modules. The solution unified all business processes, enabled real-time data and reporting, and improved productivity. Misterlight now manages 3 entities, serves 3,000+ customers, and processes over 5,000 sales orders monthly. The ERP system reduced maintenance costs and improved decision-making with instant MIS reports.
Global materials distributor (unnamed)
- Wholesale
- Very Large
Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Splunk MCP Server helped CFN Chemicals improve real-time security decisions. The company used the SIEM solution to get automated alerts... and notifications for security issues. This proactive approach supported ongoing compliance and reduced the risk of major incidents. Integration with other security systems was key for effective alerts. The product required customization and support from an MSSP for deployment and configuration.
Splunk MCP Server helped CFN Chemicals improve real-time security decisions. The company used the SIEM solution to get automated alerts... and notifications for security issues. This proactive approach supported ongoing compliance and reduced the risk of major incidents. Integration with other security systems was key for effective alerts. The product required customization and support from an MSSP for deployment and configuration.
Associated Wholesale Grocers (AWG)
- Wholesale
- Large
Kansas City, USA
Files. com helped Associated Wholesale Grocers replace a 20-year-old server that caused frequent outages and spoiled food. AWG used Files.com’s...secure cloud platform to modernize data transfers without disrupting operations. The self-healing agent reduced downtime and kept distribution centers running, even during peak periods. AWG cut costs by decommissioning legacy systems and avoided expensive infrastructure upgrades. Files.com’s scalable solution now supports AWG’s growth and ensures secure, reliable file exchanges across their supply chain.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Snavely Forest Products used Fulcrum to digitize their safety inspection program. They replaced a slow, paper-based process with a digital... system. This change improved record-keeping efficiency by 55% to 75%. Fulcrum helped them recoup their annual investment in just two weeks. The platform also made safety and compliance reporting faster and more accurate. Snavely expanded Fulcrum’s use to fleet operations and training documentation.
Pobuca helped KAFKAS improve customer service and employee experience. KAFKAS is a top Greek company in electrical equipment sales. They... needed a way to give all departments a full view of each customer. Pobuca provided a CRM/ERP platform for better data management. This made it easier for staff to access and use information. The solution aimed to boost efficiency and daily work life.
Metcash used TIBCO Connect solutions to modernize its integration, moving from a monolithic ESB to a hybrid cloud and microservices architecture. The company now... delivers integrations 20% faster and at half the previous cost. Metcash can add new customers and suppliers more quickly, with less downtime. Containerization improved scalability by 120% and made the system more resilient. Developers work more efficiently, deploying new services in two-week sprints and producing over 200 interfaces in 10 months.
Leading global building products distributor
- Wholesale
- Very Large
360insights helped a leading global building products distributor boost program engagement. The company saw a 40% increase in points earned... and a 50% increase in points redeemed. Participant velocity to goal improved by 10x after a program overhaul. The solution included personalized communications and a points-expiry campaign. Email open rates exceeded 50%, and click-to-open rates reached 16%.
Ibexa DXP helped OSTERMANN cut manual work and unify content across 12 languages and 5+ channels. The marketing team now... edits content once and publishes everywhere, ending copy-paste duplication. Automated translation and print workflows speed up catalog production. One team manages all content for web, print, and newsletters. Ibexa DXP supports future growth with scalable, multi-channel publishing.
Contentsquare helped Sonepar boost platform adoption by over 300%. Sonepar used Contentsquare to analyze customer behavior across digital and physical... channels. The team identified friction points and improved the repeat purchase experience. More teams now use real-time insights to make faster, data-driven decisions. Customer satisfaction and loyalty increased, with a higher Net Promoter Score.
Optimizely B2B Commerce Cloud helped Van Meter overhaul its ecommerce site. The new platform launched in June 2020, enabling seamless... integration with Epicor Eclipse ERP and a unified CMS. In the first quarter, digitally engaged customers rose from 25% to 60%. Online order frequency increased by 23% year-over-year. Van Meter added 62 net new online-only accounts in six months. Gross profit for online orders is 5% higher than the company average.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Unily helped WACKER launch GLOBE, a user-centric intranet, to replace their outdated SharePoint platform. WACKER involved 150 employees in testing... and used focus groups to define eight core use cases for the new system. Within two months, GLOBE saw over 1 million platform views, 300,000 user sessions, and a 230% increase in story views. The intranet improved collaboration, onboarding, and knowledge sharing across WACKER’s global workforce. Personalized newsfeeds and a unified search center made information easy to find for all employees.
Guusto helped Breakthru Beverage boost employee satisfaction with recognition by 13. 9%. The company used Guusto to launch a structured...recognition program for over 7,000 employees. Managers sent monetary rewards, while all staff could give peer-to-peer shoutouts. Manager budget usage hit 50% and peer participation reached 44% in four months. Employees valued the choice of gift cards, making recognition more meaningful and widely used.
Distrelec used Bob to support a digital and cultural transformation during remote work. The company needed better people data to... track attrition, retention, and absenteeism. Bob gave Distrelec a 360-degree view of their workforce and helped centralize HR processes. The platform enabled a fun, engaging remote launch and allowed for local customization across 14 European sites. Distrelec now uses Bob to personalize employee rewards and drive diversity, equity, and inclusion initiatives.
A leading global chemicals and sustainable manufacturing company
- Chemicals
- Large
Mumbai, India
Vantage Circle helped a global chemicals manufacturer move from manual recognition to a digital platform. The company wanted to make... employee appreciation faster and more visible. With Vantage Recognition, they saw a 69% increase in non-monetary recognition. Employees across four continents could now celebrate achievements every day. One employee was recognized every 19 minutes. The new system made recognition part of daily culture.
Wholesale Clients Speak: The Impact of deploying Data Security solutions
Zeon Chemicals
- Chemicals
- Small
Louisville, USA
Netwrix Auditor helped Zeon Chemicals save two hours on every internal audit. The company needed to protect financial data and... comply with J-SOX. Netwrix Auditor replaced a slow, resource-heavy monitoring tool. It made it easy to track user activity and spot risks fast. Zeon Chemicals now detects threats quickly and simplifies audit reporting. The IT team reduced risk and improved compliance with less effort.
NAKIVO Backup & Replication helped Bartle & Gibson recover virtual machines almost instantly. The company needed fast disaster recovery for... critical VMware servers. Their old backup solution was slow and unreliable. With NAKIVO, they now restore services in seconds and save over 8 hours per month for the IT team. The solution also freed up warehouse space by enabling electronic document management.
Veeam Data Cloud for Microsoft 365 helped Sun Chemical protect 100% of its Microsoft 365 data. The company moved from... a 93-day retention limit to indefinite backup, ensuring critical files are always recoverable. Sun Chemical saw potential infrastructure cost savings of 50% or more during acquisitions. The IT team gained 24/7 access to responsive support and reduced their administrative workload. Employees worldwide now work more productively and with greater cyber resilience.
Wholesale Success stories in Driving ROI and Results using Employee Monitoring solutions
Sparex
- Wholesale
- Medium
Devon, UK
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
ActivTrak helped Parts ASAP, a North American parts supplier, manage a remote workforce of 700 after rapid expansion. The company used... ActivTrak to track productivity, secure data, and streamline technology across 33 locations. In four months, Parts ASAP saw a 122X ROI and $6.82M in added value. Employee productivity rose by 18%, non-productive time dropped by 42%, and per-employee productivity improved by 28%. ActivTrak also enhanced security and compliance for the distributed team.
Measuring Bot Platform Success in Wholesale Deployments
West Coast Batteries
- Wholesale
- Small
Corona, USA
Chatbase helped West Coast Batteries deploy an AI-powered battery recommendation assistant in just one week. The company switched from a... previous vendor after six to eight weeks of no progress. Chatbase's higher instruction limit and answer correction features enabled accurate recommendations for complex vehicle needs. The team now uses the assistant to quickly answer customer requests, improving efficiency. Average order values of $500-600 are protected by reducing costly returns from incorrect recommendations.
MyWave. ai helped Lerou Filters automate 80% of their 15,000 annual orders. Staff previously spent 6 minutes per order on...manual data entry, causing bottlenecks and limiting growth. The MyWave AI Agent integrated with SAP Business One, speeding up order input by 5X. This freed over 100 hours per month and let staff focus on customer service and complex logistics. Lerou Filters now scales without hiring more admin staff.
AireSpring provided SIP Trunking to Nachurs Alpine Solutions, a leading liquid chemical manufacturer. Nachurs Alpine faced unreliable call quality and... poor customer service with their previous provider. AireSpring delivered flawless call quality and improved customer service. The new solution cut Nachurs Alpine’s phone bill by nearly 50%. The flexible system now supports their large North American operations.
Qminder helps Lehman Pipe & Plumbing Supply manage queues for 70-100 daily customers. Staff use iPads for sign-in and TVs... to display the next customer. The system supports English and Spanish, making it easy for all visitors. Lehman Pipe tracks and improves wait and service times at each location. They see ongoing improvements in customer service and efficiency.
Covestro used Rockwell Automation's EtherNet/IP In-cabinet Solution to modernize its Pittsburgh facility. The new system cut panel wiring time by... over 60%. Covestro replaced seven old enclosures with one modern panel. The solution made maintenance easier and improved safety. The modular design lets Covestro add new devices with little programming.
Global materials distributor (unnamed)
- Wholesale
- Very Large
Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.
Wholesale examples of Driving Business Value with Digital Signage
YESSS Electrical
- Wholesale
- Medium
UK
YESSS Electrical uses Signagelive to manage digital signage in over 100 UK branches. They switched from printed flyers and posters... to digital screens to share promotions faster and cut printing costs. Signagelive's content management system lets them update offers across all stores easily. The platform's HTML5 upgrade improved speed and usability. Now, promotional offers are always visible to customers at the counter, helping ensure no deals are missed.
Skykit digital signage helped J. H. Larson reach employees who missed email updates. The company rolled out Skykit across eight...branches, connecting office, warehouse, and showroom staff. Real-time announcements and HR content now display on screens in key locations. Content is easy to design and push live, saving time. J.H. Larson is expanding Skykit to customer-facing areas for product promotions.
Saysimple helped Sjaak van der Vijver centralize all customer communication. The company moved from a chaotic, outdated CRM to a... single platform for WhatsApp, email, and web forms. This made it easy for staff to manage messages and assign cases. Customer service became faster and more organized. The team now handles more requests through WhatsApp, reducing phone calls and improving customer satisfaction.
Bird CRM helped NihaoJewelry cut customer response times by 50%. The company unified WhatsApp, email, and chat into one platform.... This made it easier for sales reps to talk to customers and track conversations. NihaoJewelry also used automation to send messages and route tickets. As a result, their NPS went up by 33%. The team now spends less time on manual tasks and more on helping customers.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
SugarAI helped FSIoffice handle 40% more cases by automating sales processes. Before, sales reps relied on spreadsheets and reacted to... customer requests. With SugarAI, reps now spot up-sell and cross-sell opportunities using AI and machine learning. They can act quickly and set up campaigns in one place. This led to better customer engagement and more efficient sales operations.
Global materials distributor (unnamed)
- Wholesale
- Very Large
Conga helped one of the world’s largest materials distributors move to digital commerce. The company faced shrinking margins and slow... sales cycles due to outdated pricing and quoting processes. Conga’s AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now respond faster with accurate prices, improving customer experience and win rates. The distributor quickly replaced its old system and expects Conga to exceed ROI goals.
METRO AG used InAppStory's mobile app Stories to improve its app for hotels, restaurants, and catering customers. After launch, 52%... of users opened Stories, leading to a 37% increase in conversion rate and sessions that were 34 seconds longer. Stories made the app more interactive with quizzes, polls, and daily product highlights. METRO AG built trust by sharing recipes and tips, positioning itself as a food industry expert. The new features helped drive revenue and customer loyalty.
Bynder's Content Experiences for User Communities helped AkzoNobel launch its new "Paint the Future" branding. AkzoNobel saved over 1,000 hours... per month and reduced content task time by 90 minutes. More than 15,000 users worldwide accessed updated brand assets and guidelines. The platform automated workflows, improved brand consistency, and enabled fast, global content deployment. AkzoNobel now manages campaigns and assets efficiently across 150 countries.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Bird CRM helped NihaoJewelry cut customer response times by 50%. The company unified WhatsApp, email, and chat into one platform.... This made it easier for sales reps to talk to customers and track conversations. NihaoJewelry also used automation to send messages and route tickets. As a result, their NPS went up by 33%. The team now spends less time on manual tasks and more on helping customers.
Wholesale Success stories in Driving ROI and Results using Website Builder solutions
Sparex
- Wholesale
- Medium
Devon, UK
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Odoo helped TEQPHONE GmbH, a smart home product distributor, eliminate inventory discrepancies and double operational efficiency. The company replaced its... outdated ERP with Odoo’s modular platform, integrating inventory, sales, e-commerce, and shipping. TEQPHONE unified multi-channel sales and inventory tracking across all warehouses, including external partners. The new system enabled faster retail expansion and improved data quality. Efficiency gains reached up to 100% in inventory management and 60–80% in sales operations.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Faire used Notion AI to connect work, plans, and knowledge across teams. Workflows now run over 30% faster. Teams save... an average of 9 hours each week. Notion AI links 20+ work apps, syncing data from Jira, GitHub, Figma, Slack, and email. 94% of employees say Notion is mission-critical. Faire achieved an estimated 8× ROI on their Notion Enterprise plan.
A large US-based wholesale equipment manufacturer
- Wholesale
- Large
USA
Mindmatrix helped a large US-based wholesale equipment manufacturer manage over 1,500 personalized landing pages for their retailer loyalty program. Each retailer received... a custom landing page with their branding and company profile. The manufacturer needed a solution to support and maintain these pages efficiently. Mindmatrix provided tools to streamline the process and support the loyalty program at scale.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Wholesale Clients Speak: The Impact of deploying Public Relations solutions
Bevego
- Wholesale
- Medium
Sweden
Bevego switched from a printed customer magazine to a digital newsroom using Mynewsdesk. The company wanted to reach a wider... audience and measure PR impact more easily. Mynewsdesk’s Coverage Report gave Bevego clear analytics and faster content distribution. Media interest increased, and Bevego cut traditional marketing costs. The team now adapts content based on real audience insights.
Kramp used Ambassify to unify branding and messaging across its dealer network. Before Ambassify, dealers struggled to share consistent content... about Kramp on social media. Ambassify made it easy for dealers to post branded campaigns with just a few clicks. The onboarding process was smooth, and segmentation features allowed targeted messaging. Kramp's marketing team praised Ambassify's support and user-friendly interface.
Measuring Live Chat Success in Wholesale Deployments
Sparex
- Wholesale
- Medium
Devon, UK
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Distrelec used Bob to support a digital and cultural transformation during remote work. The company needed better people data to... track attrition, retention, and absenteeism. Bob gave Distrelec a 360-degree view of their workforce and helped centralize HR processes. The platform enabled a fun, engaging remote launch and allowed for local customization across 14 European sites. Distrelec now uses Bob to personalize employee rewards and drive diversity, equity, and inclusion initiatives.
Splunk MCP Server helped CFN Chemicals improve real-time security decisions. The company used the SIEM solution to get automated alerts... and notifications for security issues. This proactive approach supported ongoing compliance and reduced the risk of major incidents. Integration with other security systems was key for effective alerts. The product required customization and support from an MSSP for deployment and configuration.
How Advertising is Delivering ROI for Wholesale Leaders
Radwell
- Wholesale
- Medium
Willingboro, USA
Intentwise Ad Optimizer helped Radwell manage over 3,300 Amazon ad campaigns. Radwell used heat maps to find that most sales... happened on weekdays from 9 am to 5 pm. The tool let them set time-based rules and organize campaigns by category and price. Radwell used separate bid modifiers for B2B and B2C shoppers. This saved time and made it easier to handle a large product catalog.
ScanSource automated over 434,200 special pricing agreement revisions using SAP margin optimization solutions by Vistex. Manual SPA management with Excel... caused bottlenecks and slowed sales and supply chain teams. Vistex's data cleansing and automation streamlined SPA processing, improved data accuracy, and eliminated redundant work. ScanSource fully automated SPA entry for its top 10 vendors, speeding up payment reconciliation and customer service. The solution enabled faster quote turnaround and improved special pricing speed in the market.
Wholesale examples of Driving Business Value with Email Security
Harmony Designs Inc.
- Wholesale
- Small
West Grove, USA
EasyDMARC helped Harmony Designs Inc. fix email deliverability issues. The company struggled with emails not reaching customers. After implementing DMARC... with EasyDMARC, spam and bounce rates dropped. Email engagement improved. Harmony Designs now trusts their emails get delivered. This boosted their productivity and business growth.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Appliance Distributors Unlimited (ADU)
- Wholesale
- Medium
USA
Tipalti helped Appliance Distributors Unlimited (ADU) boost invoice processing capacity by 88%. ADU now handles 1,500 invoices monthly, up from... 800. Manual checks and scattered approvals were replaced with automated invoice capture and digital payments. The AP team reduced workload by 25% and cut month-end close time by 40%. Managers gained real-time visibility and improved control over spending.
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Alfa-Track helped ЭнергоПроф double new clients in 10 months. The company used email tracking to identify which ads brought in... leads. Integration with Google Analytics and Bitrix24 CRM enabled detailed source tracking. They optimized ad spend by reallocating budget to the best channels. New clients grew by 104% with no increase in ad costs.
Wholesale Clients Speak: The Impact of deploying Meeting Management solutions
Nyah-gruppen
- Wholesale
- Medium
Sweden
Stratsys helped Nyah-gruppen improve its sustainability work. The company used Stratsys to meet new EU laws and set climate goals.... Nyah-gruppen completed a double materiality analysis a year before it was required. The platform made it easier to track key metrics and manage stakeholder analysis. Nyah-gruppen also used Stratsys ESG due diligence to check risks in its supply chain. This strengthened their offer to customers and improved their market position.
Rithum helped Draper Tools overhaul its digital marketing. Draper Tools faced high customer acquisition costs and lacked digital marketing expertise.... Rithum’s managed advertising team cut ad costs by 50% and increased revenue by 77% in six months. Order growth soared by 470% year-over-year. The partnership enabled Draper Tools to scale online sales and improve profitability.
Top Stories in Wholesale about adoption of SEO software
Packard
- Wholesale
- Medium
Kennesaw, USA
Hawksearch helped Packard, a leading HVAC component supplier, improve their online experience. Packard needed a better search tool for their... large product catalog. Hawksearch's SIM, relevancy tuning, and product category features made it easier for all customer types to find products. Online users increased by 70%. Packard saved $1 million each month.
Wholesale Success stories in Driving ROI and Results using Tag Management solutions
Fiberlay, Inc.
- Wholesale
- Small
Florida, USA
InSync B2B Mage helped Fiberlay, Inc. launch a B2B eCommerce platform for wholesale customers. The company needed advanced B2B features,... pricing rules, and integration with Microsoft Dynamics NAV ERP. InSync revamped their Magento store, added B2B modules, and enabled automated processes. Fiberlay gained better pricing control, category visibility, and credit limits for B2B clients. The solution improved efficiency and customer satisfaction.
Front helped Electrical. com cut email response times by 70%, from 4–6 hours to 1–2 hours. The sales team now...starts chat responses in under 3 minutes, driving 200–300 extra conversations and $20,000 more sales each month. New reps onboard twice as fast, thanks to AI-powered knowledge base and analytics. Front's automation and routing tools ensure every customer gets a fast, accurate reply. Weekly and monthly reports help managers coach teams and improve service.
Wholesale Clients Speak: The Impact of deploying Local Marketing solutions
Raiffeisen Waren-Zentrale Rhein-Main AG (RWZ)
- Wholesale
- Large
Cologne, Germany
Uberall helped RWZ boost its local visibility by 35% on Google Maps. RWZ used Uberall to manage over 7,000 business... listings and respond to 330 reviews automatically. The platform made it easy for RWZ to update location data and engage customers online. RWZ saw a 29% increase in clicks for directions. The company now manages reviews and listings from one place, improving its online reputation and customer experience.
Wholesale examples of Driving Business Value with SMS Marketing
METRO Alemania
- Wholesale
- Very Large
Düsseldorf, Germany
METRO Alemania replaced WhatsApp with RCS-powered METRO Chat from LINK Mobility. The new channel lets METRO send branded offers, catalogs,... and promotions directly to customers’ native messaging apps. METRO saw higher open and conversion rates compared to email. The solution integrated with METRO’s CRM and worked across all major German mobile networks. The rollout finished in weeks, giving METRO a secure, interactive, and app-free way to reach customers.
Keap’s CRM and marketing automation helped Papeloja, a specialty paper wholesaler, organize contacts and automate follow-ups. Before Keap, Papeloja struggled... with scattered information and a disjointed customer experience. After implementing Keap, Nuno Silva saved time and improved lead conversion. Papeloja achieved 800% revenue growth in just a few months. Automation and lifecycle management drove recurring revenue and business stability.
Wholesale Success stories in Driving ROI and Results using Sales Motivation solutions
Breakthru Beverage
- Wholesale
- Large
New York, USA
Guusto helped Breakthru Beverage boost employee satisfaction with recognition by 13. 9%. The company used Guusto to launch a structured...recognition program for over 7,000 employees. Managers sent monetary rewards, while all staff could give peer-to-peer shoutouts. Manager budget usage hit 50% and peer participation reached 44% in four months. Employees valued the choice of gift cards, making recognition more meaningful and widely used.
Pobuca helped KAFKAS improve customer service and employee experience. KAFKAS is a top Greek company in electrical equipment sales. They... needed a way to give all departments a full view of each customer. Pobuca provided a CRM/ERP platform for better data management. This made it easier for staff to access and use information. The solution aimed to boost efficiency and daily work life.
Elter Lighting Equipment Technology Ltd.
- Wholesale
- Small
Budapest, Hungary
Elter Lighting Equipment Technology Ltd. rebuilt its webshop using Drupal 8 and Commerce 2. The new site integrates with SAP... for real-time product and inventory updates. Product search speed improved by 20% and accuracy increased. The platform now supports custom orders, targeted promotions, and user segmentation. Organic conversion rates and site traffic both grew after launch.
Solvay used Sprinklr to manage its global social media channels. The company needed a unified customer experience platform to align... its international teams and strategy. With Sprinklr Social and Social Listening, Solvay built a 24/7 social media hub. This helped them monitor conversations, understand customer needs, and support digital transformation. Machine learning tools gave Solvay deeper insights into customer and market feedback.
A large US-based wholesale equipment manufacturer
- Wholesale
- Large
USA
Mindmatrix helped a large US-based wholesale equipment manufacturer manage over 1,500 personalized landing pages for their retailer loyalty program. Each retailer received... a custom landing page with their branding and company profile. The manufacturer needed a solution to support and maintain these pages efficiently. Mindmatrix provided tools to streamline the process and support the loyalty program at scale.
Wholesale Success stories in Driving ROI and Results using Sales Forecasting solutions
Metcash
- Wholesale
- Large
Sydney, Australia
Metcash used TIBCO Connect solutions to modernize its integration, moving from a monolithic ESB to a hybrid cloud and microservices architecture. The company now... delivers integrations 20% faster and at half the previous cost. Metcash can add new customers and suppliers more quickly, with less downtime. Containerization improved scalability by 120% and made the system more resilient. Developers work more efficiently, deploying new services in two-week sprints and producing over 200 interfaces in 10 months.
Top Stories in Wholesale about adoption of Social Media Marketing software
Sparex - Wholesale - Medium
Zoho Analytics helped Sparex process 30 million rows of data from 18 subsidiaries. Before, Sparex struggled with inaccurate, fragmented data... and slow decision-making. Zoho Analytics unified and validated their data, enabling daily syncs and custom dashboards. Self-service reporting cut BI team requests from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to a $1.4 million sales boost by repricing slow-moving stock.
Solvay - Chemicals - Large
Solvay used Sprinklr to manage its global social media channels. The company needed a unified customer experience platform to align... its international teams and strategy. With Sprinklr Social and Social Listening, Solvay built a 24/7 social media hub. This helped them monitor conversations, understand customer needs, and support digital transformation. Machine learning tools gave Solvay deeper insights into customer and market feedback.
Solvay - Chemicals - Large
Solvay used Sprinklr to manage its global social media channels. The company needed a unified customer experience platform to align... its international teams and strategy. With Sprinklr Social and Social Listening, Solvay built a 24/7 social media hub. This helped them monitor conversations, understand customer needs, and support digital transformation. Machine learning tools gave Solvay deeper insights into customer and market feedback.
Solvay - Chemicals - Large
Solvay used Sprinklr to manage its global social media channels. The company needed a unified customer experience platform to align... its international teams and strategy. With Sprinklr Social and Social Listening, Solvay built a 24/7 social media hub. This helped them monitor conversations, understand customer needs, and support digital transformation. Machine learning tools gave Solvay deeper insights into customer and market feedback.
A global chemical company - Chemicals - Large
Valona’s competitive and market intelligence solution helped a global chemical company in Germany save €1M per year. The company used... Valona’s AI-driven platform to automate sales lead alerts and structure external data. This reduced duplicate subscriptions and improved insight quality. The solution streamlined data procurement and freed up resources for growth. The company gained a competitive edge with better intelligence and lower costs.