Mobile Marketing Customer Deals | Implementation & Best Practices
Driving ROI and results: Understanding the Impact of Mobile Marketing in Insurance
Brush Country Claims
- Insurance
PingPilot helped Brush Country Claims improve customer service during hurricane season. BCC used PingPilot to connect claims adjusters and customers quickly. The chat and SMS features let adjusters g...et answers fast while in the field. During major storms, BCC handled high call volumes and reduced wait times for customers. PingPilot made it easier for people to get help after disasters. This improved customer experience and trust in BCC.
CleverTap helped ICICI Prudential Life Insurance boost customer engagement through its mobile app. The app offers over 60 policy services, personalized recommendations, and health goal tracking. ICIC...I Prudential saw a 121% increase in total customer clicks from all engagement channels. New business grew 38% quarter-over-quarter in Q4-FY2025. The app achieved a 4.7 rating on both Play Store and App Store, showing high customer satisfaction.
CleverTap helped ICICI Prudential Life Insurance boost customer engagement through its mobile app. The app offers over 60 policy services, personalized recommendations, and health goal tracking. ICIC...I Prudential saw a 121% increase in total customer clicks from all engagement channels. New business grew 38% quarter-over-quarter in Q4-FY2025. The app achieved a 4.7 rating on both Play Store and App Store, showing high customer satisfaction.
AddressTools helped AssuredPartners Aerospace fix address data issues in Salesforce. Before, it took four hours to clean up addresses for mailings. Now, AddressTools verifies and corrects addresses a...t entry, saving time and reducing errors. The tool improved data quality and made mailing, reporting, and assignments easier. Users needed almost no training, and support from ProvenWorks was excellent.
Population Services International (PSI)
- Non Profit Organization Management
engageSPARK helped Population Services International (PSI) improve maternal health in Cambodia. PSI used automated voice calls and SMS to reach over 25,000 mothers. The program increased knowledge an...d adoption of key health behaviors. 70% of mothers remembered messages about breastfeeding. 91% breastfed soon after birth. Knowledge of postnatal check-ups rose from 8% to 41%. 100% introduced complementary foods at 6 months.
The Latest Mobile Marketing Deployments delivering value in Education
Skyeng
- Education
Appbooster used text ASO to help Skyeng, a leading online English school, increase organic installs in Google Play. Skyeng faced a drop in search rankings for non-branded queries in mid-2022. Appboos...ter analyzed search demand and optimized app metadata. As a result, Skyeng saw a 31% growth in total organic installs by improving app visibility in search results.
Recent adoption and success with Mobile Marketing software in Entertainment
Neon Play
- Entertainment
Neon Play used Singular and BidShake to speed up creative testing for their mobile games. Before, they could only launch one creative per network each week. With the new Creative Manager tool, they m...anaged creative assets faster and improved campaign results. This helped Neon Play keep user engagement high and reduce creative fatigue. The solution made it easier to test new ad concepts and reach more users.
PikPok wanted to find new ways to grow and make better product decisions. They used Apptopia's app intelligence to find market opportunities and track their competition. The team used Apptopia to tes...t new game ideas, analyze markets, and understand user trends. This helped them avoid risky choices and focus on ideas with higher returns. PikPok now makes faster, smarter decisions and expects to keep growing with Apptopia's help.
Aarki's Supervised-AI retargeting strategy helped APPS, a mobile game publisher, double their ROI in just 6 weeks. The solution used advanced AI models and human expertise to segment users and optimi...ze creative ads. Aarki's DSP built high-value user cohorts based on engagement and inactivity. The team used DNN-powered models for precise targeting and smarter ad spending. Personalized ads with new features and incentives re-engaged users and boosted revenue.
Mobile Roadie helped Blackberry Smoke connect with fans using a custom mobile app. The app gives fans news, tour updates, and music. It lets the band send push notifications about shows and promotion...s. Fans can buy songs and see the band's discography. The app helps Blackberry Smoke build a strong fan community and boost engagement.
mobileStorm helped Cesar Millan fix a low email delivery rate of 81.29 percent. The team found many inactive and invalid email addresses on the list. They removed non-engaged subscribers and asked ot...hers to confirm their subscription. After cleaning the list, the delivery rate increased to 99.7 percent. This improved email deliverability for Cesar Millan's campaigns.
AppTweak helped SoundCloud improve Apple Ads campaigns. SoundCloud wanted to increase downloads from app store search but could not spend their full ad budget. AppTweak used Atlas AI to find new keyw...ords and optimize campaigns. SoundCloud increased their Apple Ads budget three times. They saw a 190% increase in ROAS for non-branded keywords.
ASO Intelligence by MobileAction helped Bilyoner boost app growth. Bilyoner faced tough competition in the sports betting market. With MobileAction and SEM, they increased sessions by 84% and install...s by 78%. The app reached #3 in the sports category. This partnership improved organic visibility and app store ranking.
Tenjin helped Fumb Games build the biggest 'play and earn' crypto game on mobile. Fumb Games used Tenjin's advertising analytics and ZEBEDEE's web3 solution to launch Bitcoin Miner. The game saw over... 700,000 installs and a 65% increase in day 7 retention. One third of players created a web3 wallet. Tenjin's tools let Fumb Games find and keep users while tracking ad revenue and user value. Rewarding players with Bitcoin improved retention and monetization.
The Latest Mobile Marketing Deployments delivering value in Food And Beverages
KFC
- Food & Beverages
iFormBuilder by Zerion Software helped KFC move from pen and paper to a mobile data platform. KFC used iFormBuilder to speed up marketing checks and food temperature tracking. Before, reporting took ...6 weeks. With iFormBuilder, KFC made changes in just 4 days across 4,000 restaurants. Team members like the real-time reports and easy data collection. The solution improved efficiency, consistency, and customer satisfaction.
Formitize helped Paynes Pest Management go paperless and save time. The owner, Brock Payne, needed a solution for accounting, CRM, job management, and reporting. Formitize was easy to set up and made... daily operations more efficient. Brock found the platform intuitive, affordable, and professional. He praised the support team and now recommends Formitize to others in the pest control industry.
OneSignal helped Zenni Optical boost customer retention and double both engagement and revenue. Zenni used OneSignal's messaging tools like email, in-app messaging, push notifications, and SMS. They ...improved campaign personalization and used A/B testing to target users better. Zenni saw a 16% increase in retention, a 2X increase in engagement, and a 2X increase in revenue. In-app purchases rose by 8% after using educational messages.
MoEngage helped ABS CBN improve subscriber retention. Before MoEngage, campaign creation and user segmentation took two weeks and was manual. With MoEngage, ABS CBN now has a 92% retention rate, up f...rom 80%. Churn dropped to 7.6% from 8.7%. Their CLM initiatives brought in 59% new users per quarter. ABS CBN can now use marketing budgets better and engage customers in a more personal way.
CallHub helped Hospo Voice, a digital trade union, transform the hospitality industry in Victoria, Australia. Hospo Voice used digital tools like peer to peer texting and email to connect with worker...s. They also used Facebook groups and on-the-ground actions to mobilize support. The campaign led to 25,000 people signing a petition in one day. This digital approach sparked major changes for hospitality workers.
MY.GAMES wanted to grow in new markets and increase brand awareness. They used Apple Search Ads with SplitMetrics to reach more players. Ads on the Today and Search tabs helped them stand out. They s...aw a 24% increase in impressions and a 30% increase in taps. Over two years, revenue grew 11 times. Custom ads for events like Christmas improved tap-through rates.
A Fortune Global 500 engineering, manufacturing, and service company
- Industrial Equipment
TrueContext helped a Fortune Global 500 engineering, manufacturing, and service company fix problems in its preventive maintenance program. The company used TrueContext to modernize installation, ins...pection, and maintenance services. The solution replaced old processes and improved how work gets done. The company now runs preventive maintenance more smoothly.
Driving ROI and results: Understanding the Impact of Mobile Marketing in Retail
Lazada
- Retail
Adsbalance helped Lazada, a large eCommerce company in South East Asia, run a big mobile and web campaign. The campaign focused on driving a large number of orders, especially during the October 10.1...0 PROMO. Adsbalance attracted traffic to Lazada across 6 different regions. The results showed strong order numbers and successful campaign delivery. Lazada continues to work with Adsbalance for ongoing e-commerce growth.
Notificare helps ICI PARIS XL improve customer engagement with their app. The app uses personalized content and automated campaigns to reach users. ICI PARIS XL uses Notificare's Contextual Content A...dd-On for targeted messaging. Campaigns like member-only offers and interactive notifications boost open rates up to 25% for automated campaigns. Automation and segmentation features help the CRM team save time and increase relevance. The app now supports loyalty goals and provides new insights for targeted actions.
Attentive helped Marleylilly combine SMS, email, and AI to improve their marketing. Marleylilly used Attentive's tools to send targeted messages and campaigns. They also used personalized emails and ...AI-driven features to boost engagement. The solution helped Marleylilly connect with more customers and grow their business. This case shows how Attentive supports retail brands with advanced messaging and automation.
Forms On Fire helped Grupo Mathasa digitalize quality control and store audits across 19 locations. The company replaced manual data entry and external spreadsheets with a customizable digital platfo...rm. This solution enabled real-time oversight, faster audits, and improved data accuracy. The IT team gained full control over customization and workflows. Integration with Power BI gave managers instant access to field data for better decision making.
Braze helped BEES improve real-time communication with retailers. BEES used Braze and Segment to send in-app messages, emails, and push notifications about order status. This gave retailers better de...livery data and personalized updates. The new system led to a 15% drop in order support and product info requests. BEES now provides a smoother, more reassuring experience for their retail customers.
Recent adoption and success with Mobile Marketing software in Media Production
beIN CONNECT
- Media And Entertainment
Netmera helped beIN CONNECT reduce churn and increase user engagement. beIN CONNECT used Netmera’s advanced segmentation to send targeted push notifications and email campaigns. They sent special dea...ls to win back lost subscribers and content recommendations to keep users engaged. Automated onboarding and birthday notifications improved customer relationships. A push notification campaign for new subscribers achieved a 7.5% click-through rate. Subscription rates increased significantly in a short time.
Branch deep links helped OSN+ fix broken user journeys. Before, users landed on the wrong page and had trouble logging in on TV. With Branch, OSN+ added QR codes for easy auto-login and improved trac...king. Now, 57% of new subscriptions and 22% of new users come from owned channels. OSN+ can measure campaign ROI and improve conversions. The user experience is smoother and support requests dropped.
The Mobile Marketing Blueprint for Better Selection Decisions in Banking
Leading US digital bank
- Banking
Apester helped a leading US digital bank boost new account conversions and increase brand awareness. The bank used Apester’s AI-powered digital experience platform to segment audiences and personaliz...e marketing. Campaigns focused on new accounts, segmentation, and newsletter signups. The platform enabled more leads at a lower cost per lead and improved retention. Real-time data processing and creative tools like quizzes and polls drove engagement and conversions.
Temenos Wealth helped ABN AMRO improve portfolio management, client reporting, and digital front-end tools. The bank used a single code base for multiple executions, making development easier. Temeno...s Payments Hub increased payment volume capability. Temenos Continuous Deployment enabled overnight regression testing with a 100% pass rate. ABN AMRO modernized its technology stack and improved innovation through this partnership.
Recent adoption and success with Mobile Marketing software in Telecommunications
Vodafone
- Telecommunications
Vodafone wanted to improve its digital customer experience and increase conversions. They worked with Insider to use advanced segmentation and cross-channel marketing. Insider helped Vodafone send ta...rgeted messages across email, web push, and Facebook. Vodafone saw a 159% increase in conversion rates and a 6X return on investment. They also increased lead generation by 64% and improved campaign speed with Insider's tools.
California consulting firm
- Management Consulting
BA Insight helped a California consulting firm improve information access with simplified search. The firm used BA Insight's enterprise search solution to make finding information easier. This led to... better productivity for employees. The case highlights the benefits of AI-powered search and knowledge management. The consulting firm saw faster access to data and improved workflow efficiency.
California consulting firm
- Management Consulting
BA Insight helped a California consulting firm improve information access with simplified search. The firm used BA Insight's enterprise search solution to make finding information easier. This led to... better productivity for employees. The case highlights the benefits of AI-powered search and knowledge management. The consulting firm saw faster access to data and improved workflow efficiency.
Latitude Software
- Information Technology And Services
Flowfinity helped Latitude Software collect survey data for Ford Lincoln auto shows. Before, staff used Word documents, which led to inconsistent and delayed data. With Flowfinity's no-code mobile ap...ps, Latitude Software made surveys faster and more accurate. The apps work on any device and are easy to update. Ford Lincoln now gets real-time, reliable event data.
Einstein 1 Service helped Algo cut service call times by 80%. Algo used the platform to improve customer support. The solution made service faster and more efficient. This led to big time savings for... Algo's team. The case shows how AI can help IT companies serve customers better.
Asodesk tools helped ABBYY boost organic installs by 15x in Japan. ABBYY used features like Keyword Analytics, Organic Report, and Optimizer to improve keyword rankings and app metadata. The company ...saw 37,000 more installs for FineReader in Germany and a 320% annual install increase for TextGrabber in the UK. ABBYY tracks keyword performance and updates metadata to grow app downloads and user engagement. Asodesk supports ABBYY in multiple countries, driving app store optimization and higher revenue.
The Latest Mobile Marketing Deployments delivering value in Design
MADSACK’s RND
- Media
Batch helped MADSACK’s RND grow digital subscriptions and active fans. RND used Batch to turn anonymous viewers into subscribers. The solution expanded their active fan base and reduced churn. Batch’...s integration with Piano enabled better audience engagement. RND saw faster campaign creation and a 600% ROI. Batch supported personalized customer journeys for RND.
Glide helped CarboNet build a custom enterprise management system. CarboNet tried off-the-shelf ERP software but found it too complex and not mobile-friendly. With Glide, they quickly created apps fo...r asset tracking and order management. These apps unified data, improved workflows, and automated customer communications. CarboNet achieved 30x cost savings, saved 1 hour per employee per day, and reduced their IT budget by 40%.
The Latest Mobile Marketing Deployments delivering value in Hospitality
Caesars Entertainment
- Hospitality
Airship helped Caesars Entertainment improve its mobile strategy. Caesars used the Airship Customer Engagement Platform to send personalized, location-based offers and automated messages. Caesars saw... a 3.5x higher 3-month retention rate for users who opted in to push notifications. The company also achieved a 120% boost in its App Store rating. Caesars now keeps guests engaged and increases revenue through targeted mobile messaging.
QR Code Generator PRO helped ZooTampa at Lowry Park improve visitor communication and reduce print costs. The zoo used QR Codes to promote their mobile app and food ordering system. Over 10,000 app u...sers were reached in the first month, with 25% coming from QR Code scans. The switch to QR Codes supported their mission to protect wildlife and the environment. Customizable QR Codes fit seamlessly with their brand.
Driving ROI and results: Understanding the Impact of Mobile Marketing in Construction
Build King – Kum Shing Joint Venture
- Construction
Thinkproject's Commercial & Contract Management platform helped Build King – Kum Shing Joint Venture manage the Sha Tau Kok Sewage Treatment Works project. The team faced a tight 18-month deadline an...d a limited site footprint. Thinkproject enabled fast, clear communication and contract management. The platform provided real-time risk overviews and streamlined NEC3 ECC contract workflows. This improved collaboration and kept the project on track.
GoFormz helped CONSOR Engineers digitize dive logs, maintenance forms, and Job Safety Analysis documents. The company needed a way to collect data from remote job sites and underwater inspections wit...hout losing paperwork. Using GoFormz mobile forms, teams now complete forms on phones and tablets, even offline. This improved data completeness, boosted visibility into diver activity, and increased accountability. Digital forms also sped up form completion and made equipment maintenance tracking easier.
24/7 Full-Service Maintenance track company
- Consumer Services
Actsoft helped 24/7 Full-Service Maintenance track company vehicles and improve employee accountability. The company needed a way to monitor vehicles after hours to stop personal use and reduce fuel ...costs. Actsoft provided a low-cost, easy-to-use solution with no monthly contract or installation fees. Employee accountability increased right away. Dispatching improved, response times got faster, and customer satisfaction went up. The company also saved money on fuel and reduced vehicle wear by monitoring driving habits.
Driving ROI and results: Understanding the Impact of Mobile Marketing in Consumer Goods
Merrick Pet Care (a Nestlé-Purina PetCare Company)
- Consumer Goods
Alpha Anywhere helped Merrick Pet Care build a mobile sales app with offline capabilities. The app lets salespeople collect store visit data and sync it with the ERP system. Previous platforms could ...not deliver offline features or fast development. With Alpha Anywhere, Merrick improved data accuracy, efficiency, and transparency. The app also saved the company hundreds of thousands of dollars.
Kiehl’s wanted to improve their sales during Black Friday. They used RMC solutions to run a cross-channel campaign. The campaign included email marketing, social media, and website content. This camp...aign increased their conversion rate by 82.41%. It also helped Kiehl’s gain new leads and improve their brand identity.
LINK Mobility's WhatsApp Business API and chatbot cut Zulka's order times by 98%. Zulka automated sales, payment, and delivery using MyLinkConnect. Order volume rose by 300%. Overall sales increased ...by 159%. Repeat purchases grew by 200%. Customer satisfaction improved with faster, more personal service.
Maisie AI chatbot was easy to install for Oscar Razor. Website visitors started interacting with the chatbot right away. Oscar Razor saw potential for higher conversion rates. The chatbot helped redu...ce customer service workload. The owner found the experience smooth and effective.
AdsDax used Hedera Consensus Service to improve transparency in digital advertising. They built a demo app to show how HCS works and tested its features. AdsDax tracked over 45 million event messages... using the service. The platform now lets advertising partners stream advert events in real time. AdsDax aims to create a more open and reliable ad marketplace with Hedera technology.
Thunkable helped Alionova Consulting deliver mobile apps quickly for their clients. The agency needed a fast, high-quality app development tool. They chose Thunkable after comparing many options. The...ir CEO believes Thunkable's drag and drop builder will lead the app development market. Thunkable made it easier for Alionova Consulting to stay ahead of competitors.
The Mobile Marketing Blueprint for Better Selection Decisions in Sports
Cricket Australia
- Sports
Zephyr helped Cricket Australia fix their testing process. Before, teams used different methods and stored results in local spreadsheets. This made it hard to see test progress and slowed down releas...es. With Zephyr and Jira, all test cases and results are in one place. Teams now follow the same process. Product managers can see real test data and make better release decisions. Collaboration improved and duplicate work dropped. Traceability is better, so teams know what is tested and what needs work.
Zephyr helped Cricket Australia fix their testing process. Before, teams used different methods and stored results in local spreadsheets. This made it hard to see test progress and slowed down releas...es. With Zephyr and Jira, all test cases and results are in one place. Teams now follow the same process. Product managers can see real test data and make better release decisions. Collaboration improved and duplicate work dropped. Traceability is better, so teams know what is tested and what needs work.
Zephyr helped Cricket Australia fix their testing process. Before, teams used different methods and stored results in local spreadsheets. This made it hard to see test progress and slowed down releas...es. With Zephyr and Jira, all test cases and results are in one place. Teams now follow the same process. Product managers can see real test data and make better release decisions. Collaboration improved and duplicate work dropped. Traceability is better, so teams know what is tested and what needs work.
Zephyr helped Cricket Australia fix their testing process. Before, teams used different methods and stored results in local spreadsheets. This made it hard to see test progress and slowed down releas...es. With Zephyr and Jira, all test cases and results are in one place. Teams now follow the same process. Product managers can see real test data and make better release decisions. Collaboration improved and duplicate work dropped. Traceability is better, so teams know what is tested and what needs work.
Practice Growth Institute
- Professional Training & Coaching
Vibes SMS integrates directly with Adobe Marketo Engage for Practice Growth Institute. The company needed a simple way to reach its network of practitioners by SMS. Their old platform, Twilio, was ha...rd to use and not native to Marketo. With Vibes, they can now send SMS easily from Marketo, making campaign management simple. They use SMS to remind leads about webinars and events, keeping engagement high and communication personal.
Community Empowerment Lαβ
- Health, Wellness And Fitness
doForms mobile forms software helped Community Empowerment Lαβ collect health data in rural India. The team used features like Dispatch, Sync & Save, lookup tables, GPS tagging, and validation checks.... 200 women with no tech experience gathered data on maternal and newborn health risks. doForms made data collection easy and efficient. The solution supported research and improved health outcomes for over one million people.
The Mobile Marketing Blueprint for Better Selection Decisions in Legal Services
Clifford Chance
- Legal Services
Betty Blocks helped Clifford Chance, a top global law firm, boost efficiency by a predicted 45-60%. The Legal Technology & Innovation Team used low-code development to build digital solutions in unde...r three months. This approach improved internal operations and increased employee satisfaction. Clifford Chance now responds faster to client needs and reduces reliance on third-party vendors. The team built a toolkit with templates and integrations, speeding up application delivery.
US Chamber of Commerce Institute for Legal Reform
- Legal Services
Sensor Tower’s Pathmatics digital advertising insights helped the US Chamber Institute for Legal Reform track law firm ad spend and trends. The Institute needed detailed, actionable data for research... and strategy. Sensor Tower’s team built a custom reporting solution, tagging ads and delivering monthly reports tailored to the Institute’s needs. The data integrated into their dashboard, saving significant time and resources. The Institute now gets updated, precise insights without manual work.
Logiforms helped A People's Choice automate legal document creation. The firm used to spend hours each day preparing contracts and managing client intake. With Logiforms' dynamic PDF generator, staff... now fill out one form and generate personalized documents instantly. The solution automates follow-ups and streamlines workflow. Staff say it saves a monumental amount of time and boosts efficiency.
Sakari SMS helped James Crawford Law boost new case acquisition by 92%. The firm needed better lead tracking and faster follow-up. Their old CRM texting tool was slow, manual, and costly. Sakari inte...grated with HubSpot for automated SMS drip campaigns and instant notifications. The team now creates custom workflows and saves on messaging costs. Even tech-averse staff use Sakari for urgent legal notices. The system is now key to their marketing and sales strategy.
Archer Mechanical
- Mechanical Or Industrial Engineering
WorkMax TIME helped Archer Mechanical automate employee time tracking and integrate with A-Systems JobView. Before, they used manual spreadsheets, which caused errors and took two days to process pay...roll. With WorkMax TIME, employees tracked their hours in real time using mobile devices. Payroll processing time dropped by 75%, saving $11,856 in payroll labor costs. Real-time tracking and facial recognition cut field labor costs by $141,440. Archer Mechanical saved $153,296 in total labor costs in the first year and improved bid accuracy.
The Latest Mobile Marketing Deployments delivering value in Na
A gaming platform
- Gaming
Comscore Social Insights helped a gaming platform understand their social audience. The platform used Comscore Social to find that their audience is highly engaged in the beauty space. Instagram was ...the top channel for audience engagement. The platform identified brands like Foot Locker, Regal Cinemas, and Transformers as key affinities. These insights helped the platform improve how they sell social ads and show publishers the value of their audience.
The Office Gurus, a business process outsourcing company, used RingCentral Engage Voice to enhance their contact center operations. They achieved significant efficiencies and improved caller experien...ces. As they grew, they adopted RingCX for omnichannel capabilities, further improving operations. This led to a 55.7% reduction in cost per transfer and a $3.2 million annual savings for a university client, while increasing qualified leads by 34%. RingCX also allowed them to manage all digital channels efficiently, centralizing customer contacts.
Infobip helped Uber expand its ride-sharing business globally. Uber used Infobip's communication solutions to connect with users in new markets. The platform supported Uber's rapid growth and improve...d customer engagement. Infobip enabled reliable messaging and communication at scale for Uber's operations.
Dropbox Dash helps Huish Outdoors find documents faster. Before, employees spent hours searching across SharePoint, OneDrive, Outlook, and Dropbox. Now, they use one search box to find files in all c...onnected apps. This saves hours for IT, engineering, and accounting teams. Dropbox Dash makes work easier and more productive for everyone at Huish Outdoors.
Recent adoption and success with Mobile Marketing software in Restaurants
A sushi restaurant in northern California
- Restaurants
Colligso SpotIn and MailIn helped a sushi restaurant in northern California during the COVID-19 shutdown. The restaurant used WiFi-based customer data collection and calendar-driven email marketing t...o reach customers. Colligso set up and adjusted email campaigns to promote delivery and pickup options. The restaurant changed messages based on customer response and new regulations. The owner reported more delivery orders and said the email campaigns worked.
Coupontools helped Boizao Grill Restaurant in São Paulo, Brazil, promote special offers using mobile coupons. The restaurant shared these coupons on their website, Facebook page, and through online a...ds. Customers now use QR codes instead of printed offers, making redemption easier. The restaurant saw more customers and found the process faster and more convenient. Customers enjoy the convenience of digital coupons.
Flybuy helped City Barbeque boost loyalty check-ins in their drive-thru. The solution uses Bluetooth to detect customers and send loyalty info to the Point-of-Sale system. This made check-ins automat...ic and easy. Loyalty check-ins in the drive-thru rose from 4% to 15%. Guests and staff now enjoy faster service and a smoother experience.