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How Event Management is Delivering ROI for Events Services Leaders

 

Blockchain Association - Events Services - Small

Washington, USA
Event registration automation Member communication management Event management Membership engagement

RSVPify helped Blockchain Association streamline event registration for its flagship Policy Summit and other member events. Before RSVPify, the team... struggled with manual processes and tools that did not fit their needs. With RSVPify, they automated registration, managed payments, and improved communication with members. The platform saved admin time and made it easier for attendees to register. Unified branding and strong customer support further enhanced the event experience.

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Calgary City Teachers Convention Association - Events Services - Medium

Calgary, Canada
Online event registration and management Virtual session engagement and feedback Event management Virtual events

Grenadine Event Management Software powered the Calgary City Teachers Convention's 2022 online event. The platform handled 12,824 attendees and 576... sessions over two days. Grenadine delivered 100% uptime, supporting thousands of simultaneous users. The event saw 67,354 check-ins and 4,472 feedback surveys collected. Attendees submitted 329 questions and 618 votes during 21 sessions.

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Silver Muse Productions - Events Services - Small

USA
Virtual workshop audience engagement Audience engagement Virtual events

Poll Everywhere helped Silver Muse Productions make virtual workshops more interactive. Founder Claudette Silver used live polls and word clouds... to engage creative audiences. Real-time activities kept participants involved and sparked open discussions. Poll Everywhere made it easy to crowdsource ideas and visualize group responses. The tool also helped break the ice in client meetings and encouraged creative thinking.

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Northern Movement - Events Services - Small

Canada
Event registration and payment management Participant data collection and reporting Event management Data collection

Northern Movement uses Regpack to manage registration and payments for their touring acrobatic dance convention. The platform helps them collect... waivers, medical details, and organize participant data for events across Ontario. Regpack's reporting tools let them group dancers by age and level, making event planning easier. The system's online access allows both directors to manage registrations from anywhere. They highlight Regpack's affordability and responsive feature updates as key benefits.

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Travel Portland - Events Services - Small

Portland, USA
Event calendar management for tourism Event marketing SEO optimization

Localist helped Travel Portland boost event platform traffic by 800%. The old calendar was static and hard to use. Localist... gave them editorial control and a dynamic, branded event calendar. The trending algorithm put popular events up front. SEO features made it easier for people to find events. Overall site traffic increased by 45%.

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Summit County Fairgrounds - Events Services - Small

Ohio, USA
Venue management automation Contract generation for event bookings Venue management Event operations

Event Temple helped Summit County Fairgrounds double productivity by centralizing data and streamlining event management. The venue replaced manual, paper-based... processes with automated contract generation and a customizable system. Staff now manage bookings and collaborate efficiently in one platform. Event Temple tailored the setup to fit the fairground’s unique needs. The team can now operate remotely and handle diverse events with ease.

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Club Ichi - Events Services - Small

USA
Virtual membership drive event management Event marketing Community engagement

Club Ichi used Accelevents to run a 12-hour virtual telethon with 57 sessions and over 75 speakers. The event drove... 513 registrations by leveraging easy agenda management and social media sharing tools. All sessions were recorded and made available for on-demand viewing, keeping attendees engaged after the event. Calls to action were integrated into the event interface, helping convert attendees into Club Ichi members. The telethon showed how technology and creative strategy can boost membership and engagement in a virtual setting.

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Club Ichi - Events Services - Small

USA
Virtual membership drive event management Event marketing Community engagement

Club Ichi used Accelevents to run a 12-hour virtual telethon with 57 sessions and over 75 speakers. The event drove... 513 registrations by leveraging easy agenda management and social media sharing tools. All sessions were recorded and made available for on-demand viewing, keeping attendees engaged after the event. Calls to action were integrated into the event interface, helping convert attendees into Club Ichi members. The telethon showed how technology and creative strategy can boost membership and engagement in a virtual setting.

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NASCC: The Steel Conference - Events Services - Small

USA
Exhibit booth sales management Floor plan management for trade shows Booth sales management Event operations

Map Your Show helped NASCC: The Steel Conference boost booth sales by 32% over three years. The event used MYS... to manage booth assignments and floor plans after facing issues with a previous vendor. MYS enabled faster booth sales, flexible floor plan management, and better reporting. The team also gained new revenue from on-platform advertising. Exhibitor satisfaction increased with improved support and technology.

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Indiana State Fair Commission - Events Services - Medium

Indianapolis, USA
Mobile incident reporting for event venues Housekeeping call tracking and completion Incident management Event operations

24/7 Software helped the Indiana State Fair Commission save 92. 5 hours managing incidents. Staff now complete incident reports in...the field using iPads, scan driver’s licenses, and track every call in real time. The mobile app improved data accuracy and made reports faster and easier. 90% of housekeeping calls were completed during the 2018 State Fair. Security officers save about 15 minutes per incident report, freeing up time for patrols and guest service.

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Indiana State Fair Commission - Events Services - Medium

Indianapolis, USA
Mobile incident reporting for event venues Housekeeping call tracking and completion Incident management Event operations

24/7 Software helped the Indiana State Fair Commission save 92. 5 hours managing incidents. Staff now complete incident reports in...the field using iPads, scan driver’s licenses, and track every call in real time. The mobile app improved data accuracy and made reports faster and easier. 90% of housekeeping calls were completed during the 2018 State Fair. Security officers save about 15 minutes per incident report, freeing up time for patrols and guest service.

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Messezentrum Salzburg - Events Services - Medium

Salzburg, Austria
Event check-in automation On-site networking and matchmaking Event management Customer engagement

b2match enabled Messezentrum Salzburg to deliver a seamless check-in and networking experience at SALZ 2026. The event welcomed 1,188 participants,... with 67% engaging in matchmaking. The b2match mobile app allowed for 3-second check-ins, real-time messaging, and spontaneous meetings. On-site experts trained staff and managed last-minute changes with push notifications. The platform fostered organic networking, resulting in 1,473 messages exchanged and 221 meetings booked.

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12e Conférence canadienne de biologie du développement (organizing committee) - Events Services - Small

Canada
Conference registration and payment management Abstract submission and program building Event management Academic conference organization

Fourwaves helped the 12th Canadian Developmental Biology Conference manage 120 registrations and 97 abstract submissions for a four-day event. The platform made... it easy to track participant types and process payments securely through UBC’s financial system. Organizers used Fourwaves to build a custom event website, handle refunds, and export attendee data for on-site logistics. The result was higher attendance than previous years and smooth administration. Organizers plan to use more Fourwaves features for future events.

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Immersive Everywhere - Events Services - Small

London, UK
Automated ticketing and guest seating Unified public and corporate sales management Ticketing automation Event operations management

Immersive Everywhere used Line-Up to manage ticketing for The Traitors: Live Experience. The team automated guest seating, saving over 10... hours of admin work each week. They reached 97% capacity in the first month and generated £135k in extra voucher revenue. Line-Up unified public and corporate sales, eliminated double bookings, and improved the guest experience. The platform enabled fast, flexible operations and new revenue streams for immersive events.

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Royal Jaarbeurs - Events Services - Medium

Utrecht, Netherlands
Venue operations and billing integration Customer relationship management for event organizers Venue management Financial process automation

Momentus helped Royal Jaarbeurs unify over 20 separate financial and operations systems into one platform. This change improved efficiency and... made billing and invoicing faster and more accurate. Jaarbeurs saw a 4-5% yearly revenue gain with nearly 6,000 direct paid transactions and reduced overhead costs. The platform was implemented in under eight months with no disruption to venue operations. Staff and suppliers now have better access to data, improving customer service and internal processes.

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Jacksonville Equestrian Center - Events Services - Small

Jacksonville, USA
Multi-channel ticket sales management Branded ticketing and seat mapping Ticketing and admissions Event marketing

Oveit helped Jacksonville Equestrian Center fix double-selling and long box-office lines. The center used Oveit to sell tickets online, at... the box office, and through local stores. Real-time seat maps and inventory sync stopped double-booking. The branded checkout kept the JEC name front and center. Volunteers scanned tickets across the 136-acre property with mobile devices. Military and first responder discounts applied automatically, speeding up entry. The 60-day rollout had zero downtime.

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The Hanover Theatre and Conservatory for the Performing Arts - Events Services - Small

Worcester, USA
Class scheduling automation Event data integration with website Event management Data integration

AudienceView Unlimited helped The Hanover Theatre and Conservatory for the Performing Arts fix class scheduling problems. Before, staff had to... enter events twice, which caused stress and mistakes. LockData built a plugin to connect AudienceView with WordPress. Now, staff upload classes in minutes, not days. In one season, they managed 144 classes, 898 registrations, and 1,060 private lessons, earning over $400k. The new process is faster and has fewer errors.

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New York Comic Con - Events Services - Medium

New York, USA
Fan experience enhancement for conventions Event management for large-scale events Customer engagement Event management

Leap Event Technology helps New York Comic Con improve fan experiences. They use Leap’s mobile apps and event management tools.... NYCC increased fan satisfaction and exhibitor engagement. Operations became more efficient. Leap’s solutions support this major pop culture convention every year.

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Goodwood - Events Services - Medium

Chichester, UK
Virtual event fan engagement Audience data collection for events Audience engagement Event management

Goodwood used Monterosa / Interaction Cloud to create Speedweek, a fully virtual motorsport event during the Covid crisis. The platform enabled... real-time fan engagement, gamification, and multiple livestreams, letting fans interact and participate from home. The Speedweek Hub drew 100,000 visitors, with an average session time of 21 minutes and 20,000 registrations. Fans added over 8,500 cars to their virtual garages, and the event generated 1,900 click-throughs to manufacturer sites. Goodwood gained valuable user data and new ways to engage commercial partners.

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Cramer - Events Services - Medium

Boston, USA
Real-time event production document management Collaborative editing for live events Event management Collaboration

Shoflo helped Cramer, a brand experience agency, cut pre-production hours by 75%. The team used Shoflo to manage event production... documents in real-time, reducing confusion and version control issues. Crew members could track changes instantly and customize their views, making last-minute updates seamless. Cramer also eliminated paper waste, supporting green initiatives. The result was higher efficiency, cost savings, and improved client satisfaction.

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Tech Week Singapore - Events Services - Medium

Singapore, Singapore
Event check-in and access management Real-time event analytics Event management Data analytics

Gevme powered check-ins for Tech Week Singapore 2024, handling over 26,000 attendees across seven events. Organizers used Gevme’s registration, badge... printing, and access control tools to manage high attendee volume. Real-time dashboards and data analytics gave instant insights into crowd flow and session turnout. 30 kiosks and 150+ mobile devices enabled seamless check-ins and live access updates. Organizers fixed bottlenecks and congestion on the spot, improving the attendee experience.

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European Society in Clinical Microbiology and Infectious Diseases (ESCMID) - Events Services - Medium

Virtual event hosting for scientific congress Abstract and registration management Virtual events Event registration

KEY4EVENTS enabled ESCMID to host the ECCVID congress fully online in 2020. The virtual event featured up to 7 parallel... rooms, 120 live sessions, and 600 e-posters. The platform supported live Q&A, on-demand content, and interactive exhibitor booths. At its peak, 1,500 participants joined simultaneously. KEY4EVENTS integrated with ESCMID’s CRM for seamless registration and access control.

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APACMed (Asia Pacific Medical Technology Association) - Events Services - Small

Singapore, Singapore
Event attendee engagement Secure networking for conferences Event technology Attendee engagement

e2m. live powered the APAC MedTech Forum, Asia's top medical conference, for three years. Over 1,000 delegates from 31 countries...attended in 2019. The app enabled secure, private networking and interactive AR features for sponsor engagement. Organizers valued the platform's strong privacy and data protection. The event app improved attendee experience and sponsor visibility.

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Informa Tech (Game Developers Conference - GDC) - Events Services - Large

London, UK
Event registration and check-in management Attendee networking and lead capture Event management Attendee engagement

Swapcard helped Informa Tech run registration for the Game Developers Conference (GDC) in San Francisco. The platform managed registration, networking,... session scanning, and lead capture for over 15,000 attendees. GDC used Swapcard to combine in-person and virtual experiences in one place. The solution enabled 7,500 connections and 60,000 messages during the event. Organizers streamlined vendors and improved attendee experience with a single-source platform.

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IMEX Group - Events Services - Medium

Brighton, UK
Event networking and meeting scheduling Attendee engagement analytics Event management Attendee engagement

ExpoPlatform powered IMEX America 2025, helping IMEX Group manage 17,633 participants and 3,700 exhibitors. The platform enabled 92,000 scheduled meetings... and 185,883 unique badge scans, showing an 8% increase over the previous year. AI-driven features improved networking, meeting scheduling, and analytics for exhibitors and attendees. IMEX Group saw higher engagement and smoother experiences each year. The partnership delivered measurable ROI and record-breaking event performance.

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Mental Health in Journalism Summit - Events Services - Small

Virtual event scheduling and management Attendee agenda personalization Event management Attendee engagement

Sched helped the Mental Health in Journalism Summit manage a global online event with 3,000 attendees, 170 speakers, and 70 sessions in multiple languages. The platform's bulk... upload and session categorization features saved hours of manual work. Attendees could easily filter sessions and build personal schedules, improving engagement. Automatic time zone support ensured no one missed a session. Sched's responsive support team made planning smooth and stress-free.

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AMVO (Mexican Association of Online Sales) - Events Services - Medium

Mexico City, Mexico
Centralized event management Automated event registration and ticketing Event management Attendee engagement

Eventtia helped AMVO take control of event operations. AMVO switched from using agencies to managing over 50 events a year... in-house. Eventtia's platform let them automate registration, ticketing, and payments. Attendance at their flagship event grew by 50%. Sponsorship revenue also rose by 50%. AMVO now delivers better attendee experiences and keeps brand consistency across all events.

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Association of Condominium Managers of Ontario (ACMO) and Canadian Condominium Institute of Toronto & Area (CCI-T) - Events Services - Small

Toronto, Canada
Event attendee engagement and navigation Lead capture for exhibitors Event management Attendee engagement

PheedLoop’s mobile event app powered the 2025 Condo Conference, North America’s largest condo-focused event. The app centralized schedules, maps, and... updates for thousands of attendees. It made networking and lead capture easy for exhibitors and attendees. Gamification and interactive features boosted engagement. Attendees and organizers found the app simple and reliable. The event ran smoothly, with improved attendee experience and streamlined logistics.

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Collegiate Information and Visitor Services Association (CIVSA) - Events Services - Small

USA
Conference event communication digitization Event management Attendee engagement

Guidebook helped CIVSA replace 60-page printed pamphlets with a custom event app for their annual conference. The app delivered real-time... updates, push notifications, and attendee surveys, improving engagement for over 600 participants. CIVSA saved more than $5,000 each year and eliminated 36,000 printed pages, supporting their sustainability goals. Organizers could update schedules instantly and gather live feedback. The digital solution streamlined event management and enhanced the attendee experience.

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Boot Barn Hall - Events Services - Small

Colorado Springs, USA
Event ticketing and sales reporting Multi-event discount management Event ticketing Sales analytics

Yapsody helped Boot Barn Hall sell over 84,000 event tickets and host 221 events. Boot Barn Hall needed better ways... to offer package discounts, track sales, and export detailed reports. Yapsody built custom features like package discounts, all-time sales dashboards, and daily sales breakdowns. These tools gave Boot Barn Hall full sales visibility and smarter pricing decisions. The venue achieved a perfect customer satisfaction score and a 5-star rating for service.

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ChargeX (hosted by Recharge) - Events Services - Medium

San Diego, USA
Onsite event registration and check-in Event session and networking management Onsite event management Attendee engagement

Eventdex helped ChargeX 2024 manage 500 attendees in San Diego. The event faced challenges with registration, session management, and networking.... Eventdex provided an event app, attendee scanning, and badge printing. Integration with Zapier and Splash was completed. Check-in was fast, with no lines or printer issues. Attendees praised the smooth experience and networking opportunities.

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Absolute Conferences and Events - Events Services - Small

USA
Multi-client event management Event app customization Event management Client services

EventMobi helped Absolute Conferences and Events manage many client events from one platform. The team saved time by uploading spreadsheets... and copying event data. EventMobi’s software was easy to use and made onboarding fast. The platform let them customize event apps and keep everything organized. The team liked the responsive support and regular updates. EventMobi made event planning simpler and more efficient for their agency.

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Kingmakers - Events Services - Small

USA
Event management process automation Event management Customer communication

Tripleseat helped Kingmakers move from manual event management with spreadsheets to a cloud-based system. The platform made it easy to... organize and update event details in one place. Kingmakers increased efficiency and could handle more events at once. The team saved time and focused more on business growth. Communication with customers improved, and the workload became manageable. Kingmakers saw more bookings and higher revenue as a result.

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Kingmakers - Events Services - Small

USA
Event management process automation Event management Customer communication

Tripleseat helped Kingmakers move from manual event management with spreadsheets to a cloud-based system. The platform made it easy to... organize and update event details in one place. Kingmakers increased efficiency and could handle more events at once. The team saved time and focused more on business growth. Communication with customers improved, and the workload became manageable. Kingmakers saw more bookings and higher revenue as a result.

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ConferenceDirect - Events Services - Large

Los Angeles, USA
Event room block management Housing data security for large events Room block management Event housing security

Cvent Passkey helped ConferenceDirect manage housing for a student event with 60,000 attendees across 230 hotels. The team faced tight... timelines, with most bookings made just days before arrival. Passkey's centralized microsite and sub-block features let them control inventory and reduce booking errors. GroupLink integration enabled secure, real-time data transfer to hotels, cutting manual work and boosting security. Attendees enjoyed a simple, one-stop booking experience, while ConferenceDirect saved hours per event and reduced risk of data breaches.

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ConferenceDirect - Events Services - Large

Los Angeles, USA
Event room block management Housing data security for large events Room block management Event housing security

Cvent Passkey helped ConferenceDirect manage housing for a student event with 60,000 attendees across 230 hotels. The team faced tight... timelines, with most bookings made just days before arrival. Passkey's centralized microsite and sub-block features let them control inventory and reduce booking errors. GroupLink integration enabled secure, real-time data transfer to hotels, cutting manual work and boosting security. Attendees enjoyed a simple, one-stop booking experience, while ConferenceDirect saved hours per event and reduced risk of data breaches.

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ConferenceDirect - Events Services - Large

Los Angeles, USA
Event room block management Housing data security for large events Room block management Event housing security

Cvent Passkey helped ConferenceDirect manage housing for a student event with 60,000 attendees across 230 hotels. The team faced tight... timelines, with most bookings made just days before arrival. Passkey's centralized microsite and sub-block features let them control inventory and reduce booking errors. GroupLink integration enabled secure, real-time data transfer to hotels, cutting manual work and boosting security. Attendees enjoyed a simple, one-stop booking experience, while ConferenceDirect saved hours per event and reduced risk of data breaches.

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ConferenceDirect - Events Services - Large

Los Angeles, USA
Event room block management Housing data security for large events Room block management Event housing security

Cvent Passkey helped ConferenceDirect manage housing for a student event with 60,000 attendees across 230 hotels. The team faced tight... timelines, with most bookings made just days before arrival. Passkey's centralized microsite and sub-block features let them control inventory and reduce booking errors. GroupLink integration enabled secure, real-time data transfer to hotels, cutting manual work and boosting security. Attendees enjoyed a simple, one-stop booking experience, while ConferenceDirect saved hours per event and reduced risk of data breaches.

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ConferenceDirect - Events Services - Large

Los Angeles, USA
Event room block management Housing data security for large events Room block management Event housing security

Cvent Passkey helped ConferenceDirect manage housing for a student event with 60,000 attendees across 230 hotels. The team faced tight... timelines, with most bookings made just days before arrival. Passkey's centralized microsite and sub-block features let them control inventory and reduce booking errors. GroupLink integration enabled secure, real-time data transfer to hotels, cutting manual work and boosting security. Attendees enjoyed a simple, one-stop booking experience, while ConferenceDirect saved hours per event and reduced risk of data breaches.

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Clarity Experiences - Events Services - Small

Carlsbad, USA
Event production management for agencies Sponsorship activation for virtual events Event management Sponsorship management

Clarity Experiences used Bizzabo to manage diverse client events across industries and sizes. The agency needed a flexible, customizable event... platform to support unique client needs. Bizzabo provided tools for session management, interactive features, and sponsor integration. Clarity leveraged Bizzabo’s enterprise-ready security and compliance features for government clients. The partnership enabled Clarity to deliver seamless virtual and hybrid events, improve speaker support, and create better sponsorship opportunities.

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National Retail Federation - Events Services - Large

Washington, USA
Multi-event portfolio management Speaker proposal processing Event management Data consolidation

A2Z Events helped the National Retail Federation manage 10 major events yearly, handling $25 million in transactions and 325,000 square feet of exhibit space. Before A2Z Events,... NRF used manual spreadsheets and multiple tools, making data management hard. The unified platform let NRF process 1,000 speaker proposals each year and access real-time and historical reports. Staff now use a single dashboard to monitor event data and control access. A2Z Events made it easier for NRF to grow its event portfolio and land on lists of fastest-growing shows.

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National Portrait Gallery - Events Services - Medium

London, UK
Centralised event scheduling and booking Venue and event management

ArtifaxEvent helped the National Portrait Gallery manage events and spaces after reopening. The Gallery replaced spreadsheets and calendars with one... central platform. Staff now coordinate 75 rooms and many event types in real time. Departments use a unified calendar and automated conflict checks. Managers generate accurate reports and avoid duplication. The Gallery now delivers better visitor and event experiences with ArtifaxEvent.

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Packard Fellows Meeting - Events Services - Small

Virtual event hosting for research community Virtual events management

InEvent supported the Packard Fellows Meeting with a virtual event platform. The event featured groundbreaking research and fostered real community... engagement. InEvent enabled secure check-in, access control, and smooth accreditation. The platform integrated with tools like Eventbrite and Marketo. Attendees experienced seamless participation and networking online.

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The College Golf Experience (CGX) - Events Services - Small

USA
Event registration abandonment recovery Event registration management

Brushfire helped The College Golf Experience (CGX) reduce abandoned event registrations. CGX integrated CartStack with Brushfire to send automated, personalized... follow-up emails to users who left carts. In 30 days, CGX recovered over $15,000 in lost ticket revenue. The recovery rate reached 27% with a 57% email open rate. CGX saw a 100x average ROI each month from this solution.

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SHSC Events (NHS Scotland) - Events Services - Medium

Edinburgh, UK
Event registration and abstract management Event management

Eventsforce helped SHSC Events, part of NHS Scotland, manage 60-80 events yearly. SHSC needed a more flexible event management system... for complex websites and booking forms. Eventsforce provided a central platform for abstract management and delegate registration. The solution integrated with Worldpay and offered custom templates and reporting tools. Staff now spend less time on admin and more time with customers, handling 8,000 registrations per year.

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Beauty Bulb - Events Services - Small

London, UK
Virtual trade show hosting Event management

Beauty Bulb used vFairs to host a virtual trade show for the beauty industry. Over 200 global retailers joined the... event online. The platform helped reduce participation costs for exhibitors, making the event accessible to smaller brands. Beauty Bulb connected brands, retailers, and experts in a single digital space. The virtual format supported networking and education for the beauty sector.

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European Power Transmission Distributors Association (EPTDA) - Events Services - Medium

Event registration and management Event management

EPTDA used idloom to manage its annual and regional events. Before idloom, event registration and invoicing took a full-time staff... member. With idloom, these tasks now take half a day per week. The platform removed data silos and made event data easy to access. EPTDA also values idloom's proactive support and easy customization. All event management is now in one place.

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Kinetic Creations - Events Services - Small

Michigan, USA
Virtual event attendee engagement Event engagement

MeetingPulse powered a virtual sales kickoff for Kinetic Creations' client, engaging 94% of 609 attendees. The event used live polls,... Q&A, gamification, and real-time feedback to boost participation. Over 14,700 live interactions and 14,519 questions were recorded. Attendees gave the event an NPS of 8.3. Kinetic Creations reported exceeding engagement goals and received strong positive feedback.

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The Art of Ice Cream - Events Services - Small

USA
Timed ticketing and event management Ticketing and admissions

VBO Tickets helped The Art of Ice Cream quickly switch to new ticketing software during a venue change. The platform enabled... timed ticketing, managed recurring events, and handled discount codes from third-party sites. VBO Tickets integrated with existing systems and allowed easy ticket transfers between venues. The solution improved customer flow, increased satisfaction, and supported business growth. Responsive support ensured a smooth transition without disrupting ticket holders.

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iWorkinSport - Events Services

iWorkinSport used 6Connex to host its virtual job fair for the sports industry. The team wanted to reach more recruiters... and candidates without the high cost of physical events. 6Connex provided virtual exhibit halls, booths, networking, and reporting tools. The virtual event attracted over 500 attendees. iWorkinSport connected top sports organizations with candidates worldwide.

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FABTECH - Events Services

Convention Data Services (CDS) helped FABTECH, North America's largest metal forming event, manage registration for over 31,000 attendees. FABTECH needed to... reduce registration lines and speed up check-in. CDS set up satellite badge pick-up areas and used Line Busters, a mobile check-in system. Staff processed preregistered attendees quickly, with average wait times of 48 seconds. 79% of attendees used alternative check-in methods, and 73% of badges were printed in just 3 hours.

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How Email Marketing is Delivering ROI for Events Services Leaders

dx5 - Events Services - Small

Nairobi, Kenya
Event registration campaign via email Company-wide email signature management Event marketing Brand management

dx5 used Rocketseed to launch a new email signature and promote their dx100 Awards event. They rolled out branded, tamper-proof... signatures across the business. An interactive email banner campaign drove event registrations. The campaign achieved a 30.8% conversion rate, with 49 attendee sign-ups from 159 clicks. Rocketseed helped dx5 ensure brand consistency and legal compliance in all staff emails.

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SXSW - Events Services - Medium

Austin, USA
Event registration email campaigns Audience segmentation for event marketing Event marketing Audience segmentation

SXSW used Campaign Monitor’s email marketing software to boost event registrations. The team created targeted email campaigns for different audience... segments. These emails previewed event lineups and encouraged early bookings. Campaign Monitor helped SXSW personalize content and drive excitement. As a result, registration sales grew exponentially.

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Bilety.fm - Events Services - Small

Szczecin, Poland
Newsletter campaign management Audience segmentation for event marketing Email marketing Audience segmentation

Bilety. fm, a ticket vendor in Poland, switched to Elastic Email to improve newsletter deliverability. They faced issues with low-quality...newsletters and poor IP reputation at their previous provider. Elastic Email's contact segmentation and mail queuing features helped them target engaged users and avoid server blocks. The transition took only a few hours after a month of preparation. Their newsletters now reach more users, helping them sell out events faster.

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Stagedge - Events Services - Medium

Tewkesbury, USA
Email signature management for branding Brand management Email communications

Stagedge used Exclaimer to manage email signatures for over 250 employees. They wanted to keep their brand consistent in every... email. Exclaimer let them create and update signature templates for different teams easily. The marketing team could control branding without needing IT help. Stagedge saw better brand awareness and got positive feedback from staff. The cloud-based tool made updates fast and simple.

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Clarion Gaming - Events Services - Medium

London, UK
Email newsletter automation Marketing workflow streamlining Email marketing Marketing automation

Feedotter helped Clarion Gaming automate their weekly gaming newsletters. Before, the team spent hours each week on manual email design... and approvals. With Feedotter, they cut email production time by 75%. The platform let teams work together and made approvals faster. Clarion Gaming scaled their email programs without hiring more staff. CRM analytics gave them better insights to improve campaigns.

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Vino 301 - Events Services - Small

Washington DC, USA
Targeted email campaign management Customer engagement for event promotion Email marketing Customer engagement

AWeber helped Vino 301 improve email open and click rates by enabling targeted campaigns and automation. Vino 301 switched from... Constant Contact to AWeber for more robust segmentation and scheduling features. Cleaning inactive subscribers boosted their email performance. During COVID-19, Vino 301 used email to keep customers engaged and informed. Email marketing became a key channel for launching their new wine subscription service.

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International Education Week - Events Services - Small

UK
Lead qualification and tracking Email engagement monitoring Lead management Customer engagement

Popcorn CRM helped International Education Week boost their return on investment by 185:1. Antony, the founder, used popcorn to track... engagement and activity across email and website. He could see which contacts were ready to buy, leading to new sales. The CRM freed up one working day each week for Antony. He no longer needed to make cold calls to find prospects.

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Blue Pixel - Events Services - Small

USA
Email verification for event registrations Email deliverability Event marketing

Kickbox helped Blue Pixel, an event marketing agency, improve email deliverability. Blue Pixel used Kickbox's real-time email verification API at... live events. They blocked 8.35% of undeliverable emails and reduced bounce rates. This protected sender reputation and improved customer engagement. The solution worked even in low-connectivity environments like concerts and the Super Bowl.

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Adventure Travel Trade Association (ATTA) - Events Services - Small

Seattle, USA
Email campaign review and approval Event marketing email personalization Email marketing Event marketing

Litmus helped the Adventure Travel Trade Association (ATTA) marketing team save up to five hours a day on email campaigns. Before Litmus, managing... feedback and approvals for 100 monthly emails was slow and confusing. Integrating Litmus with Salesforce Marketing Cloud streamlined testing, feedback, and approvals. The team now saves nearly 100 hours a month and increased their events from six to ten per year. Personalized countdown timers in emails boosted engagement rates to 32.5%.

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Trade Show Internet - Events Services - Small

San Francisco, USA
Trade show lead capture automation Event follow-up email campaigns Lead management Event marketing

Trade Show Internet used Pinpointe’s cloud-based email marketing to power its LeadCatalyst iPad app for trade show lead capture. The integration enabled... real-time data sync, automated follow-up emails, and campaign reporting. TSI processed thousands of lead sign-ups with 99.99% uptime. The solution helped increase sales and prospects, and allowed for prioritized follow-up based on lead engagement. Pinpointe’s support and reliability were key benefits for TSI’s event marketing.

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Stockholm International Fairs - Events Services - Medium

Stockholm, Sweden
Email marketing for event communication Attendee and exhibitor engagement Event marketing Audience engagement

Stockholm International Fairs used LISTSERV Maestro to improve communication with over 1 million annual visitors. They managed targeted email campaigns... for exhibitors, attendees, and the press. The platform enabled detailed tracking, response analysis, and campaign optimization. Email marketing led to cost savings, more pre-registrations, and 700 new newsletter subscribers. The team used templates and collaboration tools to streamline campaign creation and maintain a unified brand look.

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Bizzabo - Events Services - Medium

New York, USA
Email signature management for rebranding Email signature marketing campaigns Brand management Email marketing

Bizzabo used WiseStamp for Teams to manage over 300 employee email signatures during a major rebranding. The platform let Bizzabo’s... marketing team control all signatures from one dashboard. This kept the new brand identity consistent in every email. WiseStamp made it easy to update designs and run marketing campaigns through email signatures. IT and marketing teams saved time, and brand recognition increased across all communications.

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Senior Golfers of America - Events Services - Small

USA
Membership growth via email marketing Member communication and engagement Customer engagement Email marketing

Emma helped Senior Golfers of America nearly double its membership in ten years. The team sends two e-newsletters each month... to connect with members. Email is now their main tool for growing membership and sharing news. They see a 65% open rate and only a 0.15% unsubscribe rate. Members respond quickly to each newsletter. This approach has also helped increase revenue.

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ConferenceCast - Events Services - Small

Email outreach for lead generation Lead generation Email marketing

Snov. io helped ConferenceCast reach 1,300 high-profile leads. The platform improved their contact-to-reply and contact-to-call conversion rates. ConferenceCast used Snov.io...for email outreach and lead generation. The tool made it easier to connect with potential clients. ConferenceCast saw better engagement with their target audience.

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Eventbrite - Events Services - Large

San Francisco, USA
Email deliverability analytics for campaigns Email deliverability Campaign analytics

Bird Deliverability Analytics helped Eventbrite cut campaign seeding time from hours to minutes. The platform gave Eventbrite accurate, real-time deliverability... metrics for all teams. This improved inbox placement and reduced manual work for customer experience and email teams. Eventbrite now saves hours on email operations and tracks deliverability issues faster. Reliable metrics support better decision making and a smoother ticketing experience.

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Cvent - Events Services - Medium

Tysons, USA
Email signature management Banner ad campaign tracking Email marketing Campaign analytics

Cvent switched to Opensense for better email signature management. The Opensense team worked with Cvent’s IT team for a smooth... transition. Cvent used Opensense integrations to run banner ad campaigns. They gained detailed reporting and tracking. This helped Cvent find more business opportunities.

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Measuring Content Management Systems Success in Events Services Deployments

 

Successful Networking - Events Services - Small

Bay of Plenty, New Zealand
Membership website redesign Website modernization Membership management

Concrete CMS helped Successful Networking, a business group in Bay of Plenty, update their website. The old site was hard... to use and made it tough for members to join in. The new site is easier for members to use and helps them share ideas. The group now attracts more members and has a stronger online presence. The website revamp made networking goals easier to reach.

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brightonSEO - Events Services - Small

Brighton, UK
Conference website content management Digital event experience enhancement Content management Event marketing

Sanity helped brightonSEO move from WordPress to a headless CMS. The new site improved Core Web Vitals and boosted SEO... performance. Content teams now save time with easier content management. The platform lets them launch new event sites quickly, like their US conference in just two days. The new system enables more revenue streams and better experiences for attendees and speakers.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Goodwood - Events Services - Medium

Chichester, UK
Sustainable event management certification Compliance management Event management

Goodwood achieved the Sustainable Events Management Standard (ISO 20121) in 2012. The organization has maintained this certification for over 10... years. BSI supported Goodwood in driving sustainability at its events. Goodwood was one of the first to earn this standard. The case highlights long-term commitment to sustainable event management.

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Swoogo - Events Services - Small

Portland, USA
Virtual event audience engagement Hybrid event networking enhancement Audience engagement Event management

Arena Live Chat helped Swoogo boost engagement at virtual events. Swoogo used features like direct messages, polls, and Q&As to... make events more interactive. One Australian client saw 180% higher attendance. A university client gained 393 more leads. Swoogo saved on 20 annual events for a major media company. The no-code integration made it easy to add Arena Live Chat to Swoogo’s platform.

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Production Resource Group (PRG) - Events Services - Large

New York, USA
Large file sharing for event projects Client collaboration on project files File sharing and collaboration Project management

Onehub helped Production Resource Group (PRG) solve file sharing challenges for large event projects. PRG teams and clients needed to... share huge CAD files and collaborate from many locations. Onehub let them drag and drop large files, set user permissions, and organize workspaces. Automated notifications improved project communication. PRG saved time and made client collaboration easier with secure cloud storage.

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Multi Image Group (MIG) - Events Services - Small

Boca Raton, USA
Accounts payable automation Document management for event planning AP automation Document management

PairSoft helped Multi Image Group move to a paperless office. The company used to have slow vendor approvals and piles... of old invoices. With PairSoft, approvals are now instant and documents are easy to find. Employees save time and can access files from anywhere. Customer service improved because receipts and invoices are sent quickly by email. The accounting team is more organized and has more office space.

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TED - Events Services - Large

New York, USA
Video subtitling and localization Volunteer linguist workflow management Content localization Translation management

TED used CaptionHub to overhaul its video subtitling and localization. The old system could not support 40,000 global volunteer linguists... or handle large video volumes. CaptionHub integrated with TED's platforms, enabling a new workflow and migrating tens of thousands of videos. Now, 38,948 translators use CaptionHub, supporting over 186,000 translations. TED's talks reach a global audience with accurate subtitles, helping spread ideas worldwide.

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Tulum Party - Events Services - Small

Tulum, Mexico
Event content management for club listings Content management Event promotion

Cosmic Headless CMS helped Tulum Party, a small events team in Tulum, Mexico, manage content for their club and event guide. The platform let... non-technical team members update listings and schedules without developer help. This freed their only developer to focus on front-end work and launch new features faster. Cosmic’s lightweight, easy-to-use tools enabled content updates even with slow internet. The team now spends less time on routine tasks and more on customer support.

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Bureau of Digital - Events Services - Small

USA
Event cash flow management Cash flow management

Pulse helped Bureau of Digital gain control over their cash flow. The team struggled with spreadsheets and needed a simple... way to track finances for their events. Pulse let them see real-time cash flow and projections in one place. They could quickly adjust sales strategies based on event performance. Daily reconciliation with Xero ensured accuracy. The result was more confidence in financial decisions and less stress about revenue.

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Head Of The Charles Regatta - Events Services - Small

Boston, USA
Event website reliability under high traffic Website performance management

Pantheon helped Head Of The Charles Regatta handle nearly 500,000 website visitors during race weekend. Before Pantheon, the site crashed... under heavy traffic and lacked automated backups. Connelly Partners migrated and redesigned the site using WordPress and Pantheon, focusing on mobile responsiveness and real-time updates. The new site launched early, passed high-traffic simulations, and stayed fast and reliable on race day. HOCR now controls its site and delivers a better experience for athletes, spectators, and sponsors.

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Taste of Buffalo - Events Services

Fission CMS helped Taste of Buffalo manage their large food festival website. The team at 360 PSG upgraded the site... to a responsive design. Staff could easily update menu items, events, and news. A custom menu search and mobile map improved visitor experience. The client praised the control and support provided by the Fission Web System.

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Top Stories in Events Services about adoption of CRM software

 

Alpe d’HuZes - Events Services - Small

Netherlands
Event incident management automation Volunteer coordination and communication Event management Incident response

WEM's no-code platform helped Alpe d’HuZes move from paper to digital event management. The team built a full event management... app in just three months. The new system managed over 900 daily incident reports and enabled real-time monitoring. Volunteers with no coding skills created the app using visual tools. The platform improved efficiency by 90% and allowed faster, safer event operations.

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TSV Sound & Vision - Events Services - Large

St. Louis, USA
Client relationship nurturing Targeted email campaigns Customer engagement Marketing automation

BenchmarkONE helped TSV Sound & Vision improve client engagement. Before, TSV missed chances to nurture past clients and lost follow-ups.... With BenchmarkONE, they launched a newsletter to 1,323 people, achieving a 23% open rate and gaining a new business lead. The team found the CRM easy to use and liked the tagging feature for targeted campaigns. Fast support and simple onboarding made adoption smooth.

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ProductTank - Events Services - Medium

UK
Community event management Email communication for event organisers Event management Community engagement

ProductTank used NetHunt CRM to manage a global community of product managers. They needed a CRM that worked outside of... traditional sales, focusing on city and organiser records instead of companies or customers. NetHunt CRM's full Gmail integration and easy setup made it the right choice. ProductTank integrated NetHunt with Zapier and MailChimp to streamline event communications. The team values NetHunt's flexibility, customisation, and strong customer support.

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Cosmoprof Asia - Events Services - Large

Hong Kong, Hong Kong
Event attendee communication management Crisis information dissemination Event management Customer engagement

Cosmoprof Asia used WeMine Intelligence to manage visitor communications during a typhoon. The team sent real-time updates to thousands of... Mainland China visitors using template messages on WeChat. An AI-powered chatbot handled over 10 inquiries per minute, giving visitors 24/7 access to show information. Staff focused on logistics while the system managed communication. Messaging costs were reduced to one-sixth of traditional SMS. Data from visitor questions helped improve future event planning.

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New York Comic Con - Events Services - Medium

New York, USA
Fan experience enhancement for conventions Event management for large-scale events Customer engagement Event management

Leap Event Technology helps New York Comic Con improve fan experiences. They use Leap’s mobile apps and event management tools.... NYCC increased fan satisfaction and exhibitor engagement. Operations became more efficient. Leap’s solutions support this major pop culture convention every year.

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Pro Arts Management - Events Services - Small

New York, USA
Sales process management for events Client relationship tracking Sales management Customer relationship management

Pipedrive helped Pro Arts Management in New York streamline their sales process. The founders faced challenges balancing business and personal... life while growing their company. Using Pipedrive’s custom fields and email integration, they improved client tracking and personalized communication. This led to better customer relationships and helped them scale their business. Pro Arts now exceeds client expectations and stands out in the live music events industry.

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DMC Network - Events Services - Medium

Dallas, USA
Partner network management Customer detail tracking Partner relationship management Customer data management

DMC Network used C2CRM to improve how they manage their partner network. The system lets them track many customer touchpoints... and share program opportunities with partners. They can now monitor partner success rates, event dates, and revenue. C2CRM’s flexibility fits their unique business model. The cloud-based platform gives their team instant access to customer and prospect details.

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Confetti & Co. - Events Services - Small

USA
Client onboarding and invoicing automation Event planning workflow management Client management Event planning

Dubsado helped Confetti & Co. automate invoicing and client management. The platform enabled the team to handle 30-40 weddings per... season, up from just a handful. Confetti & Co. drove over $700K in revenue after switching from manual processes. Dubsado's client portal and automations saved time and improved client experience. The business grew steadily, and the owner was able to quit her day job.

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Baravai - Anfiteatro romano di Terni (gestito da Cooperativa Macchine Celibi) - Events Services - Small

Terni, Italy
Event entry health certificate validation Access control Health & safety compliance

EcosAgile provided Baravai - anfiteatro romano di Terni with a fast Green Pass validation tool. The venue needed to check... health certificates quickly for large crowds at summer events. EcosAgile's eGreenPass P device enabled automatic, efficient entry checks. This solution reduced queues and prevented crowding at the entrance. The process was smooth, with instant feedback for staff and attendees.

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Etix - Events Services - Small

Morrisville, USA
Email and team collaboration management Collaboration software Email management

Etix uses Front to manage all email and cross-team collaboration in one platform. The 175-person team connects JIRA and Pipedrive... to Front, making it easy to track customer issues and streamline workflows. With Front, Etix improved visibility, boosted productivity, and made onboarding easier. Teams now spend less time searching for information and more time helping clients. Remote and cross-functional teams work closer together, delivering better client experiences.

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Cliftons event management company - Events Services - Medium

Logistics management for event planning Event management

CRMJetty built a portal solution for Cliftons event management company. The company needed better logistics and customer interaction. The portal... made booking easier and improved coordination. Integrated payment gateways helped streamline transactions. The solution raised operational efficiency for event management.

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Lumberjack - Events Services - Small

RaiseNow TWINT helped Lumberjack boost digital donations by 40%. The cultural association in Lucerne faced challenges as cash use dropped... at live music events. By adding QR code payments, they made giving easy and raised the average donation from 12 CHF to 14 CHF. At their festival, 3,200 CHF out of 8,000 CHF total came through RaiseNow TWINT. The solution made fundraising simple and reliable for artists and organizers.

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Hub Exhibitions - Events Services

Maximizer CRM helped Hub Exhibitions grow its contact database fast. The team used Maximizer to manage event data and target... audiences for expos. The CRM made it easy to create marketing lists and run sales campaigns. Real-time dashboards gave insights into event performance and revenue trends. Adding new users was simple as the company grew. Hub Exhibitions improved sales productivity and customer experience with Maximizer.

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FLISoL Bogotá DC team - Events Services

ONLYOFFICE Workspace helped the FLISoL Bogotá DC team organize their annual event and manage documents in one place. The team used... ONLYOFFICE to share files, track tasks, send emails, and schedule meetings. They switched from local servers to ONLYOFFICE for better stability and support. The platform's access permissions made sharing documents easy and secure. ONLYOFFICE support quickly resolved issues after a domain migration. The team recommends ONLYOFFICE as a strong, ethical cloud solution.

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Events Services examples of Driving Business Value with Webinar and Conferencing

 

Dream Your World Team (DYW Team) - Events Services - Small

Online conference hosting for global audiences Multi-presenter webinar management Virtual events Webinar management

ClickMeeting helped Dream Your World Team run a 4-day online conference for young women. The team needed a simple, affordable... way to reach a global audience. ClickMeeting let them host 33 speakers and connect attendees from 17 countries. The platform made it easy to use multiple presenters and media formats. Organizers praised ClickMeeting's customer support and easy setup. The event's success inspired plans for an annual series.

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Orbits - Events Services - Small

Sydney, Australia
Virtual event video conferencing Virtual office collaboration Event management Collaboration tools

Orbits used 8x8 Jitsi as a Service to improve video conferencing for virtual events. Their old in-house platform was hard... to scale and not mobile-friendly. With 8x8, Orbits quickly deployed a reliable, cloud-based solution. The new system lets them scale up for big events and scale down after, saving costs. Orbits now offers immersive virtual venues and offices with better performance and flexibility.

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TED - Events Services - Large

New York, USA
Virtual event hosting for conferences On-demand content delivery Virtual events Audience engagement

TED used BigMarker to host TEDWomen Presents, a five-day virtual festival. The event featured live talks, interviews, and film screenings,... engaging nearly 1,500 live attendees. BigMarker enabled real-time engagement, networking, and an on-demand hub. Registrations grew to nearly 5,000 as audiences accessed content after the event. TED created an inspiring digital experience that extended its reach worldwide.

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Company Webcast - Events Services - Medium

Rotterdam, Netherlands
Virtual event and webinar delivery Video conferencing Event management

Pexip enabled Company Webcast to deliver scalable, secure webinars and webcasts. The solution reduced reliance on expensive hardware and allowed... users to join from any device. Pexip’s interoperability improved accessibility and user experience. GDPR compliance and strong security met Company Webcast’s high standards. The platform scaled easily to meet changing demand during the pandemic.

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Diversified - Events Services - Medium

Kenilworth, USA
Webinar engagement optimization Demand generation for professional certification Customer engagement Demand generation

ON24 helped Diversified boost webinar engagement and streamline operations. The team saw a 19% increase in attendance from Q1 2024... to Q1 2025. They achieved a 60% registration-to-attendee conversion rate in 2024. Engagement scores reached a perfect 5.0 for two years. ON24’s real-time data and integrations improved decision-making and workflow efficiency.

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Informa - Events Services - Very Large

London, UK
Enterprise telephony system consolidation Cloud contact center migration Unified communications Contact center modernization

NTT DATA helped Informa move over 10,000 phone numbers from seven systems to a single cloud-calling solution using Microsoft Teams and Genesys Cloud. Informa needed to... unify communications after rapid growth and acquisitions. The project was completed in just two to three months, much faster than usual, due to the pandemic. The new system reduced infrastructure costs and carbon footprint. Employees now use one telephony system, improving collaboration and support.

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LineUpr - Events Services - Small

Dresden, Germany
Hybrid event video conferencing integration Event management Video conferencing

LineUpr integrated Digital Samba's video conferencing SDK into its event app. Before this, LineUpr struggled to support hybrid events with... more than 50 participants. The Digital Samba API and SDK allowed LineUpr to offer seamless video meetings for both online and on-site event attendees. The integration process took just 48 hours and was rated 9 out of 10 for success. LineUpr now recommends Digital Samba to others seeking a GDPR-compliant video solution.

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Eventbrite - Events Services - Large

San Francisco, USA
Email deliverability analytics for campaigns Email deliverability Campaign analytics

Bird Deliverability Analytics helped Eventbrite cut campaign seeding time from hours to minutes. The platform gave Eventbrite accurate, real-time deliverability... metrics for all teams. This improved inbox placement and reduced manual work for customer experience and email teams. Eventbrite now saves hours on email operations and tracks deliverability issues faster. Reliable metrics support better decision making and a smoother ticketing experience.

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Exhibit Marketers Cafe (EMC) - Events Services - Small

USA
Virtual event networking and engagement Exhibitor analytics and lead capture Event engagement Virtual event management

Airmeet helped Exhibit Marketers Cafe (EMC) run engaging virtual events for exhibitors. EMC used Airmeet to host networking sessions and... conferences with interactive virtual booths. Exhibitors found booth setup easy and enjoyed live demos and social lounges. Airmeet's analytics gave EMC actionable data on attendee engagement. EMC plans to use Airmeet for future webinars and hybrid events.

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247 Webcasting - Events Services - Small

UK
Virtual event delivery for clients Webinar management

247 Webcasting used the WorkCast platform to deliver over 140 webinars in three years. They needed a scalable, secure solution... to support high-quality, branded virtual events for clients. WorkCast provided a customizable, ISO-certified platform with white-label options. 247 Webcasting achieved an average of 400 registrations and a 43.7% attendance rate per event. The partnership enabled seamless delivery of live and Simulive sessions, letting 247 Webcasting focus on client experience.

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iWorkinSport - Events Services

iWorkinSport used 6Connex to host its virtual job fair for the sports industry. The team wanted to reach more recruiters... and candidates without the high cost of physical events. 6Connex provided virtual exhibit halls, booths, networking, and reporting tools. The virtual event attracted over 500 attendees. iWorkinSport connected top sports organizations with candidates worldwide.

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Top Stories in Events Services about adoption of Customer Feedback Management software

 

Cvent - Events Services - Large

Tysons, USA
User experience research for SaaS platform Customer feedback integration in product design Customer engagement Product management

Cvent used Alida to launch a UX Research Panel for its event platform. The panel helped Cvent collect real-time feedback... from users. This led to improved product usability by 10-17%. Research turnaround time dropped to less than two weeks. More customers joined the research and design process. Cvent made faster, data-driven product decisions.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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ConferenceDirect - Events Services - Large

Los Angeles, USA
Event room block management Housing data security for large events Room block management Event housing security

Cvent Passkey helped ConferenceDirect manage housing for a student event with 60,000 attendees across 230 hotels. The team faced tight... timelines, with most bookings made just days before arrival. Passkey's centralized microsite and sub-block features let them control inventory and reduce booking errors. GroupLink integration enabled secure, real-time data transfer to hotels, cutting manual work and boosting security. Attendees enjoyed a simple, one-stop booking experience, while ConferenceDirect saved hours per event and reduced risk of data breaches.

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Gen Con - Events Services - Small

Indianapolis, USA
Event feedback collection Attendee persona research Event feedback Customer insights

SurveyMonkey helps Gen Con gather feedback from over 70,000 annual attendees. Gen Con uses post-event surveys and persona studies to... understand its diverse community. Insights from SurveyMonkey drive programming, operations, and marketing decisions. Gen Con launched new inclusion programs, seeing a 300% increase in grant applications. The Women's Gaming Network more than doubled participation in two years. SurveyMonkey enables Gen Con to create better, more inclusive event experiences.

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Gen Con - Events Services - Small

Indianapolis, USA
Event feedback collection Attendee persona research Event feedback Customer insights

SurveyMonkey helps Gen Con gather feedback from over 70,000 annual attendees. Gen Con uses post-event surveys and persona studies to... understand its diverse community. Insights from SurveyMonkey drive programming, operations, and marketing decisions. Gen Con launched new inclusion programs, seeing a 300% increase in grant applications. The Women's Gaming Network more than doubled participation in two years. SurveyMonkey enables Gen Con to create better, more inclusive event experiences.

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Gen Con - Events Services - Small

Indianapolis, USA
Event feedback collection Attendee persona research Event feedback Customer insights

SurveyMonkey helps Gen Con gather feedback from over 70,000 annual attendees. Gen Con uses post-event surveys and persona studies to... understand its diverse community. Insights from SurveyMonkey drive programming, operations, and marketing decisions. Gen Con launched new inclusion programs, seeing a 300% increase in grant applications. The Women's Gaming Network more than doubled participation in two years. SurveyMonkey enables Gen Con to create better, more inclusive event experiences.

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BMW Oslo Marathon - Events Services - Medium

Questback helps BMW Oslo Marathon collect feedback from over 20,000 participants each year. The event team uses Questback to understand... runner preferences, improve medal designs, and choose between brands like Adidas and Nike. Feedback shapes every detail, from the expo ambiance to drink station setups. This approach creates a better marathon experience and supports community values.

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T3 Expo - Events Services - Medium

Sogolytics Customer Experience Platform helped T3 Expo launch CSAT surveys to 1,000 exhibitors in just 72 hours. T3 Expo used... the platform to collect feedback across 140 events, closing service gaps and driving innovation. The intuitive interface enabled fast deployment and easy data reporting. T3 expanded survey use to employees, buyers, and attendees. Clear visuals and actionable insights improved presentations and stakeholder communication.

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How Digital Asset Management is Delivering ROI for Events Services Leaders

 

Australia's North West Tourism (ANW) - Events Services - Small

Australia
Digital asset management for tourism marketing Content management Tourism marketing

HIVO's digital asset management platform helped Australia's North West Tourism centralize and organize their digital assets. Before HIVO, staff used... multiple platforms like Google Drive and Dropbox, making it hard to find and share files. With HIVO, the team now saves time, works faster, and keeps their assets consistent and high quality. The platform's advanced search and upload features made workflows smoother and boosted productivity. ANW can now focus more on marketing and promoting tourism in Western Australia.

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Got Light - Events Services - Small

San Francisco, USA
Visual asset search for sales enablement Client presentation content management Sales enablement Content management

Canto AI Visual Search helps Got Light sales reps find lighting examples in seconds. The team can search thousands of... photos and videos using simple descriptions. This makes it easy to show clients creative lighting ideas and win new business. The company redesigned their website twice as fast with Canto. Sales reps now onboard faster and share polished visuals with clients. Got Light delivers a better client experience and grows in a competitive market.

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Got Light - Events Services - Small

San Francisco, USA
Visual asset search for sales enablement Client presentation content management Sales enablement Content management

Canto AI Visual Search helps Got Light sales reps find lighting examples in seconds. The team can search thousands of... photos and videos using simple descriptions. This makes it easy to show clients creative lighting ideas and win new business. The company redesigned their website twice as fast with Canto. Sales reps now onboard faster and share polished visuals with clients. Got Light delivers a better client experience and grows in a competitive market.

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Bizzabo - Events Services - Medium

New York, USA
Virtual and hybrid event content delivery Video and image management for events Event management Content delivery

Bizzabo used Cloudinary to transform its event platform during the pandemic. The company delivered high-quality video and images for virtual... and hybrid events. This led to a 500% increase in event attendance and doubled revenue. Cloudinary enabled Bizzabo to support over 85,000 events in more than 100 countries. The platform now offers seamless content delivery for all devices and bandwidths. Bizzabo continues to innovate with Cloudinary for engaging event experiences.

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Bizzabo - Events Services - Medium

New York, USA
Virtual and hybrid event content delivery Video and image management for events Event management Content delivery

Bizzabo used Cloudinary to transform its event platform during the pandemic. The company delivered high-quality video and images for virtual... and hybrid events. This led to a 500% increase in event attendance and doubled revenue. Cloudinary enabled Bizzabo to support over 85,000 events in more than 100 countries. The platform now offers seamless content delivery for all devices and bandwidths. Bizzabo continues to innovate with Cloudinary for engaging event experiences.

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Humboldt Forum Foundation - Events Services - Large

eyebase Enterprise Edition helped Humboldt Forum Foundation manage 500,000 art exhibits and digital assets. The museum needed to track, document,... and organize thousands of objects for exhibitions and loans. eyebase became their main DAM system, integrating with their collection management tools. The platform streamlined photography, cataloging, marketing, and copyright management. Flexible interfaces allowed the team to keep data current and support dynamic growth.

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Terrapinn - Events Services

Zebra’s printing solution helped Terrapinn speed up event check-ins. The check-in process now takes just 12 seconds. Terrapinn used Zebra’s... technology to improve efficiency at their events. This solution made event entry faster for attendees. The case shows how Zebra’s products can help event companies save time.

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Events Services Success stories in Driving ROI and Results using Content Marketing solutions

Lumi - Events Services - Medium

Hampshire, UK
Lead qualification process improvement Sales enablement content management Lead management Sales enablement

Lumi used Foleon to speed up lead qualification by 2 times. The team replaced scattered content with a single, interactive... hub. Foleon let prospects control their own journey, reducing drop-off rates. Lumi integrated HubSpot for progressive profiling and better lead management. The platform also aligned global sales and internal communications. Now, all 11 offices access on-brand content in one place.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Swoogo - Events Services - Small

Portland, USA
Virtual event audience engagement Hybrid event networking enhancement Audience engagement Event management

Arena Live Chat helped Swoogo boost engagement at virtual events. Swoogo used features like direct messages, polls, and Q&As to... make events more interactive. One Australian client saw 180% higher attendance. A university client gained 393 more leads. Swoogo saved on 20 annual events for a major media company. The no-code integration made it easy to add Arena Live Chat to Swoogo’s platform.

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Swoogo - Events Services - Small

Portland, USA
Virtual event audience engagement Hybrid event networking enhancement Audience engagement Event management

Arena Live Chat helped Swoogo boost engagement at virtual events. Swoogo used features like direct messages, polls, and Q&As to... make events more interactive. One Australian client saw 180% higher attendance. A university client gained 393 more leads. Swoogo saved on 20 annual events for a major media company. The no-code integration made it easy to add Arena Live Chat to Swoogo’s platform.

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Messe Düsseldorf - Events Services - Large

Düsseldorf, Germany
User-generated content display at events Social media engagement for trade fairs Event engagement User-generated content

Flockler helped Messe Düsseldorf display real-time user-generated content at trade fairs. They used social walls to show live posts from... visitors across Instagram, Facebook, and LinkedIn. Over 21 events in the past year featured 15+ social walls at each site. Attendees shared selfies and event highlights using hashtags, boosting engagement. Flockler made it easy to manage digital communication and create interactive event experiences.

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6Connex - Events Services - Medium

San Antonio, USA
Long-form blog content outsourcing SEO-driven content repurposing Content marketing SEO management

WriterAccess helped 6Connex double their website traffic in one year. 6Connex saw a 25% increase in click-through rates and a... 35% jump in page views. The team used WriterAccess to outsource long-form blog content, improving SEO and keyword rankings. Repurposing and optimizing existing posts helped 6Connex move from page 65 to page one on Google. The platform made scaling content production fast and easy for the marketing team.

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Gen Con - Events Services - Small

Indianapolis, USA
Event feedback collection Attendee persona research Event feedback Customer insights

SurveyMonkey helps Gen Con gather feedback from over 70,000 annual attendees. Gen Con uses post-event surveys and persona studies to... understand its diverse community. Insights from SurveyMonkey drive programming, operations, and marketing decisions. Gen Con launched new inclusion programs, seeing a 300% increase in grant applications. The Women's Gaming Network more than doubled participation in two years. SurveyMonkey enables Gen Con to create better, more inclusive event experiences.

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Events Services Clients Speak: The Impact of deploying Sales Enablement solutions

 

MTP Group - Events Services - Large

Poznań, Poland
Real estate tender management Centralized investor communication Deal management Document collaboration

FORDATA Virtual Data Room helped MTP Group manage a complex real estate tender. The system enabled secure, 24/7 online access... to documents for investors worldwide. MTP Group used the platform to control document sharing and centralize communication. The process was faster and safer, with full transparency for all parties. The built-in Q&A module improved collaboration and streamlined the tender.

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Hopin - Events Services - Medium

London, UK
Automated ticket tagging and insights Self-serve support data for product teams Customer support analytics Product management

Hopin used SentiSum to automate ticket tagging and analyze customer support data. Before SentiSum, Hopin struggled with manual tagging in... Zendesk and lacked reliable insights for product decisions. SentiSum's sentiment analysis and dashboard gave teams new ways to see customer issues and emotions. Product managers now use these insights to shape the product roadmap. Departments across Hopin can self-serve support data, improving collaboration and focus on customer needs.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Culinary Artistas - Events Services - Small

San Francisco, USA
Lead generation for event bookings Lead nurturing process improvement Lead generation Event marketing

Sopro helped Culinary Artistas generate 400 high-quality leads. The company used Sopro to build a steady pipeline for corporate and... kids' cooking events. Sopro created custom messaging and improved lead nurturing. One lead led to an event with 65 attendees and a 9.8 NPS score. Attendees from that event booked more sessions, fueling growth. Culinary Artistas now has a stronger process for turning leads into long-term clients.

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SaaSiest - Events Services - Small

Malmo, Sweden
Community relationship management Event data tracking and analysis Customer engagement Event management

Membrain helped SaaSiest manage thousands of community relationships as they grew from a podcast to a major B2B SaaS event organizer. The intuitive CRM... interface reduced time spent on admin tasks and made onboarding easy for their small team. SaaSiest used Membrain to track event data, personalize outreach, and centralize contact information. The platform enabled them to analyze sales cycles, sponsorships, and attendee demographics. Membrain’s support and flexibility empowered SaaSiest to scale without hiring more staff.

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Visit Linköping - Events Services - Small

Linköping, Sweden
Personalized proposal delivery to cold leads Lead prioritization using engagement analytics Sales engagement Lead management

GetAccept Deal Rooms helped Visit Linköping boost engagement with cold leads. 52% of cold leads accessed their Deal Room, and... 11% of those became closed/won deals. The team used analytics to identify and prioritize warm leads. Personalized proposals and interactive features made Visit Linköping stand out from competitors. The company received positive feedback from 11% of leads on the new approach.

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Social Tables - Events Services - Medium

Washington, USA
Customer support ticket resolution Bug reporting for QA and engineering Customer support Bug tracking

Zight helps Social Tables close support tickets 7 minutes faster. The support team uses personalized screen recordings and videos to... answer customer questions. This saves at least 3 hours per week for the team. The Jira integration makes bug reporting much quicker. Customers get answers that are easy to understand. Social Tables sees higher customer satisfaction and less confusion.

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Top Stories in Events Services about adoption of Learning Management System software

 

Swoogo - Events Services - Small

Portland, USA
Customer health monitoring and churn mitigation Account management scaling Customer retention Account management

Gainsight Customer Success helped Swoogo boost gross revenue retention by 7 points in one year. Swoogo improved customer health scores... by 15% in six months. Account managers managed 25% more accounts after Gainsight was implemented. The platform unified customer health data and streamlined churn mitigation. Swoogo used Gainsight to spot expansion opportunities and reduce churn risk. Integration with Salesforce and Gong enhanced forecasting and customer insights.

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Swapcard - Events Services - Medium

Paris, France
Remote workforce upskilling Professional development Employee engagement

Swapcard used 360Learning to help over 200 remote team members stay connected and upskill together. The platform enabled collaborative learning... across the company. Employees could share knowledge and learn from each other. This helped Swapcard build a stronger, more engaged remote workforce. The case highlights the value of internal upskilling for distributed teams.

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AVIXA - Events Services - Medium

Fairfax, USA
Certification program management E-commerce for online courses Learning management systems Certification management

NetExam LMS+ helped AVIXA manage its certification programs for over 11,000 members. AVIXA needed a system to track renewal units... and handle advanced e-commerce for its courses. NetExam LMS+ enabled precise tracking and seamless transcript updates. During the COVID-19 pandemic, enrollments jumped from 150 to 8,000 per day, but the platform never crashed. AVIXA saw 75,413 course completions in one year, supporting global growth and member engagement.

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Markey's - Events Services - Medium

Indianapolis, USA
Employee onboarding training automation Ongoing skills training for field staff Employee training management Workforce onboarding

Trakstar Learn helped Markey's save $10,000 per year in travel costs. Markey's used the platform to deliver onboarding and ongoing... training for employees across the country. New hires complete courses before in-person training, improving retention and readiness. The system allows instant assignment of training for new equipment, reducing downtime. Markey's values Trakstar's fast customer support and easy implementation.

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National Retail Federation - Events Services - Large

Washington, USA
Multi-event portfolio management Speaker proposal processing Event management Data consolidation

A2Z Events helped the National Retail Federation manage 10 major events yearly, handling $25 million in transactions and 325,000 square feet of exhibit space. Before A2Z Events,... NRF used manual spreadsheets and multiple tools, making data management hard. The unified platform let NRF process 1,000 speaker proposals each year and access real-time and historical reports. Staff now use a single dashboard to monitor event data and control access. A2Z Events made it easier for NRF to grow its event portfolio and land on lists of fastest-growing shows.

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ACE Entrepreneurship Week - Events Services - Small

Singapore, Singapore
Event engagement gamification Event engagement

Gametize powered the official event app for ACE Entrepreneurship Week. Over 1,400 players completed more than 3,500 challenges using the... mobile app. Participants engaged in photo, quiz, and QR code challenges to earn points and prizes. The app increased engagement and brought participants and merchants together. Positive feedback highlighted the enthusiasm and participation from students.

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Events Services Clients Speak: The Impact of deploying Business Intelligence solutions

 

Showpass - Events Services - Small

Calgary, Canada
Embedded analytics for event organizers Fraud detection automation for support teams Event management analytics Customer support automation

Showpass used Domo to give 30,000+ clients real-time, embedded dashboards. Before Domo, Showpass struggled to scale analytics and reporting. Now,... clients get instant access to ticket sales and event data. Showpass created new revenue streams with premium dashboards. The customer support team saves time by automating fraud detection. Domo helped Showpass increase new business opportunities by 20%.

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Skyline Displays Colorado - Events Services - Small

Centennial, USA
Sales reporting automation Tradeshow attendance tracking Sales analytics Event management

Stonefield Query for GoldMine helped Skyline Displays Colorado solve reporting challenges with their CRM. Before, sales staff had to manually... enter reports and data was hard to access. After using Stonefield Query, Hunter Clark could quickly design reports and view information on demand. Sales meetings now include clear numbers and activity reports. The team spends less time on manual tasks and more time on sales calls. Skyline Displays Colorado can now track tradeshow attendance and customer details easily.

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Airmeet - Events Services - Medium

USA
Data integration for analytics reporting Organic traffic analysis and optimization Data integration Marketing analytics

Hevo Data helped Airmeet, a virtual events platform, integrate data from sources like Hubspot and Google Analytics into Snowflake. Airmeet saw a... 30-40% increase in organic traffic after using Hevo. The team improved decision-making with faster, more reliable dashboards. Hevo replaced Fivetran, reducing costs and eliminating data delays. Airmeet now updates business reports every 3-4 hours, supporting growth and product development.

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HyperHQ (Hyper Startup Studio) - Events Services - Small

Edgecliff, Australia
Business planning for startup incubation Investor pitch deck creation Startup support programs Business planning

Upmetrics helped HyperHQ, a startup incubator in Australia, speed up business planning. The team used to rely on manual, slow... processes that made collaboration hard. With Upmetrics, they switched to real-time, cloud-based planning and used ready-made templates. This change let them support over 1,000 startups and help founders raise $319 million. HyperHQ now finishes business plans faster and gives founders a better chance to get funding.

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Encore - Events Services - Large

Schiller Park, USA
Enterprise reporting automation Operational reporting

GLSense helped Encore meet its reporting needs. The company used Orbit Analytics for fast, flexible self-service reporting. Encore integrated data... from over 200 sources, including Oracle Cloud. The solution enabled role-based access and data virtualization. This positioned Encore for growth in event technology and production services.

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Expo 2020 Dubai - Events Services

Splunk helped Expo 2020 Dubai keep their mega-event secure. The event used Splunk to monitor and manage security data. This... helped them detect threats and respond fast. Splunk made it easier to keep visitors and staff safe. The solution supported a large, complex event environment.

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Events Services Success stories in Driving ROI and Results using Customer Loyalty Management solutions

 

Sumathi Awards - Events Services - Small

Colombo, Sri Lanka
Real-time SMS voting integration Leaderboard management for live events Audience engagement Event management

ShoutOUT enabled Sumathi Awards to manage real-time SMS voting for their annual TV awards. The platform integrated SMS, mobile app,... and newspaper coupon votes into a single leaderboard. ShoutOUT's AI-powered SMS solution accurately matched votes to contestants, even with spelling variations. The system processed up to 100 SMS votes per second during peak times. This ensured a seamless, uninterrupted voting experience for the audience.

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Booster - Events Services - Medium

Atlanta, USA
Online fundraising payment processing School account onboarding automation Payment processing Fundraising management

Booster switched to Stripe Connect after its previous payment processor shut down. The team needed a fast, easy-to-integrate solution for... its MyBooster fundraising platform. Stripe's documentation and APIs helped Booster onboard nearly 2,000 schools in three weeks. Failed payouts dropped sharply with Stripe Financial Connections. Booster now uses Stripe Data Pipeline to analyze donation trends and improve fundraising results.

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Art Basel - Events Services - Large

Loylogic helped Art Basel, a top international art fair, find new revenue and boost customer engagement. Art Basel wanted a... membership program to connect with art collectors and grow brand loyalty. Loylogic analyzed funding and suggested a paid program to offer special rewards to VIPs. The plan united the art community and aimed to increase brand engagement and revenue. Art Basel got positive feedback and plans to launch the program in 2023.

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Brush Party - Events Services - Medium

Stamp Me helped Brush Party launch a digital loyalty program for their paint and sip events. Guests collect a digital... stamp for each event and earn a free event after six stamps. In less than a year, over 700 members joined and more than 700 stamps were issued. The program increased repeat bookings and customer engagement. Features like Birthday Club and Scratch & Win added extra value. Brush Party built stronger customer relationships and rewarded loyal guests.

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356 Entertainment - Events Services - Small

Trust Payments helped 356 Entertainment secure payments for events in Malta. The company needed safe, reliable payment processing and lower... transaction rates. Trust Payments delivered online payment solutions, card processing, and alternative payment methods. The service was easy to set up and included strong support. 356 Entertainment saw cost savings and improved security, letting them reinvest and grow their business.

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Imprint Events Group - Events Services

Empuls helped Imprint Events Group by offering Microsoft Teams integration. The team at Imprint Events Group chose Empuls for this... feature. They experienced some minor bugs, but these were fixed quickly. The company is happy with the solution. Empuls supports employee recognition and engagement for event services.

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Events Services Success stories in Driving ROI and Results using Community Management solutions

 

National Retail Federation - Events Services - Large

Washington, USA
Multi-event portfolio management Speaker proposal processing Event management Data consolidation

A2Z Events helped the National Retail Federation manage 10 major events yearly, handling $25 million in transactions and 325,000 square feet of exhibit space. Before A2Z Events,... NRF used manual spreadsheets and multiple tools, making data management hard. The unified platform let NRF process 1,000 speaker proposals each year and access real-time and historical reports. Staff now use a single dashboard to monitor event data and control access. A2Z Events made it easier for NRF to grow its event portfolio and land on lists of fastest-growing shows.

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National Retail Federation - Events Services - Large

Washington, USA
Multi-event portfolio management Speaker proposal processing Event management Data consolidation

A2Z Events helped the National Retail Federation manage 10 major events yearly, handling $25 million in transactions and 325,000 square feet of exhibit space. Before A2Z Events,... NRF used manual spreadsheets and multiple tools, making data management hard. The unified platform let NRF process 1,000 speaker proposals each year and access real-time and historical reports. Staff now use a single dashboard to monitor event data and control access. A2Z Events made it easier for NRF to grow its event portfolio and land on lists of fastest-growing shows.

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National Retail Federation - Events Services - Large

Washington, USA
Multi-event portfolio management Speaker proposal processing Event management Data consolidation

A2Z Events helped the National Retail Federation manage 10 major events yearly, handling $25 million in transactions and 325,000 square feet of exhibit space. Before A2Z Events,... NRF used manual spreadsheets and multiple tools, making data management hard. The unified platform let NRF process 1,000 speaker proposals each year and access real-time and historical reports. Staff now use a single dashboard to monitor event data and control access. A2Z Events made it easier for NRF to grow its event portfolio and land on lists of fastest-growing shows.

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simplyIC - Events Services - Small

London, UK
Event audience expansion via online community Community platform for events

simplyIC Live moved their event to an online community using Zapnito. This change helped them double their event audience. The... platform enabled more people to join and take part. simplyIC reached a wider audience and grew their event. The online community made it easier for attendees to connect and engage.

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SIGGRAPH Business Symposium - Events Services

introNetworks eventNet helped SIGGRAPH Business Symposium connect executives at their annual conference. The platform's Visual Matching Engine matched mentors and... addressed business issues for attendees. Organizers wanted high production values and unique ways to visualize connections. The solution engaged participants and encouraged lasting connections. The community stayed active after the event for ongoing discussion.

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How Contact Center Software is Delivering ROI for Events Services Leaders

 

Orbits - Events Services - Small

Sydney, Australia
Virtual event video conferencing Virtual office collaboration Event management Collaboration tools

Orbits used 8x8 Jitsi as a Service to improve video conferencing for virtual events. Their old in-house platform was hard... to scale and not mobile-friendly. With 8x8, Orbits quickly deployed a reliable, cloud-based solution. The new system lets them scale up for big events and scale down after, saving costs. Orbits now offers immersive virtual venues and offices with better performance and flexibility.

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Orbits - Events Services - Small

Sydney, Australia
Virtual event video conferencing Virtual office collaboration Event management Collaboration tools

Orbits used 8x8 Jitsi as a Service to improve video conferencing for virtual events. Their old in-house platform was hard... to scale and not mobile-friendly. With 8x8, Orbits quickly deployed a reliable, cloud-based solution. The new system lets them scale up for big events and scale down after, saving costs. Orbits now offers immersive virtual venues and offices with better performance and flexibility.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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ACC Liverpool - Events Services - Large

Eckoh helped ACC Liverpool achieve PCI DSS compliance for secure card payments. The solution improved data protection and reduced risk... for one of the UK's largest event venues. Advisors found the system easy to use, with fast training and strong customer support. ACC Liverpool built customer trust and improved operational resilience for high-demand events. Eckoh's team delivered seamless implementation and personalized service.

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PR Medical Events - Events Services

CallHippo helped PR Medical Events improve global connectivity and call recording. The company used CallHippo's business phone system for better... communication. This solution made it easier for PR Medical Events to connect with people around the world. Call recording features helped them keep track of important calls. The result was smoother business operations and better customer service.

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Top Stories in Events Services about adoption of Conversion Rate Optimization software

 

Australian Grand Prix Corporation - Events Services - Medium

Melbourne, Australia
Customer data unification for marketing Multichannel campaign management Customer engagement Campaign management

Acoustic helped the Australian Grand Prix Corporation unify customer data and simplify campaign creation. The team used Acoustic’s no-code tools... to speed up email design, cutting turnaround from weeks to hours. They reduced compliance risks by integrating data across CRM and ticketing systems. With better reporting, they now track campaign ROI and make data-driven decisions. Audience segmentation and multichannel marketing let them engage fans with personalized messages.

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Australian Grand Prix Corporation - Events Services - Medium

Melbourne, Australia
Customer data unification for marketing Multichannel campaign management Customer engagement Campaign management

Acoustic helped the Australian Grand Prix Corporation unify customer data and simplify campaign creation. The team used Acoustic’s no-code tools... to speed up email design, cutting turnaround from weeks to hours. They reduced compliance risks by integrating data across CRM and ticketing systems. With better reporting, they now track campaign ROI and make data-driven decisions. Audience segmentation and multichannel marketing let them engage fans with personalized messages.

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Chicago Comic & Entertainment Expo - Events Services - Medium

Chicago, USA
Personalized event session recommendations Attendee engagement for event marketing Event engagement Audience segmentation

Chicago Comic & Entertainment Expo used CredSpark to personalize event experiences. They matched attendees to sessions and topics based on... user responses. This approach drove a 71% click-through rate to the registration page. The event saw higher engagement and excitement. CredSpark enabled tailored recommendations and improved attendee satisfaction.

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Swoogo - Events Services - Small

Portland, USA
Customer health monitoring and churn mitigation Account management scaling Customer retention Account management

Gainsight Customer Success helped Swoogo boost gross revenue retention by 7 points in one year. Swoogo improved customer health scores... by 15% in six months. Account managers managed 25% more accounts after Gainsight was implemented. The platform unified customer health data and streamlined churn mitigation. Swoogo used Gainsight to spot expansion opportunities and reduce churn risk. Integration with Salesforce and Gong enhanced forecasting and customer insights.

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Mersey Maritime - Events Services - Medium

Webtrends Optimize helped Mersey Maritime boost website conversions with AB testing and personalisation tools. The Membership Enquiry page saw a... 71% uplift in visits and an 800% increase in conversions. Form optimisation led to a 164% rise in form completions. A Hello Bar experiment delivered a 39.8% lift in event page visits. These changes improved member sign-ups and digital engagement.

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Events Services Clients Speak: The Impact of deploying Meeting Management solutions

 

Science Gallery - Events Services - Small

Dublin, Ireland
Global meeting scheduling Event collaboration coordination Meeting management Event planning

Science Gallery used Doodle to schedule hundreds of meetings with stakeholders worldwide. They saved weeks of time by avoiding back-and-forth... emails. Doodle helped them coordinate with 130 internal employees and many external partners. The cross-platform feature made it easy to set meetings even when partners used different calendar tools. Doodle 1:1 allowed flexible one-on-one scheduling across time zones. This made global collaboration and event planning much easier.

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GIDS IN ROME - Events Services - Small

Rome, Italy
Sales network expansion for experiences Channel partner management

GIDS IN ROME used bookingkit reach Marketplace to grow their sales network. Before, they struggled with manual processes and limited... distribution. The platform let them connect with more partners online. They built a digital distribution network quickly. As a result, they increased active partnerships and sales volume. The process became easier and faster for their team.

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CWT - Events Services - Very Large

Minneapolis, USA
Online booking for small meetings Meeting and event management

CWT used MeetingPackage to solve the challenge of small meetings being booked directly with hotels, which made up 70% of transactions and were hard to track. CWT needed a... way to capture these bookings for better control, compliance, and data. MeetingPackage provided an online tool that let CWT’s customers search, book, and manage meeting spaces easily. This saved time for CWT, their customers, and hotels. Now, 25% of CWT’s turnover comes from meetings and events, with online booking as a key part of their service.

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Black Hills Aerial Adventures - Events Services - Small

Xola helped Black Hills Aerial Adventures increase revenue per flight by 40%. The company switched from a manual booking system... to Xola, enabling online payments and reducing no-shows by 90%. Direct bookings rose by 25%. Customers found booking easier, and staff could manage multiple tour companies with a lean team. Automated communications and reporting improved customer reviews and back-office efficiency.

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Eternity Laser & Skincare - Beauty Services - Small

Yocale helped Eternity Laser & Skincare go 100% digital with client files. The business used Yocale’s cloud-based CRM to organize... client data, save time, and reduce paperwork. They saw a 90% average client return rate and a 10% drop in cancellations. Features like text reminders, online booking, and invoice tracking made operations easier. Staff found the platform user-friendly and support responsive.

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Events Services examples of Driving Business Value with Marketing Automation

 

Australian Grand Prix Corporation - Events Services - Medium

Melbourne, Australia
Customer data unification for marketing Multichannel campaign management Customer engagement Campaign management

Acoustic helped the Australian Grand Prix Corporation unify customer data and simplify campaign creation. The team used Acoustic’s no-code tools... to speed up email design, cutting turnaround from weeks to hours. They reduced compliance risks by integrating data across CRM and ticketing systems. With better reporting, they now track campaign ROI and make data-driven decisions. Audience segmentation and multichannel marketing let them engage fans with personalized messages.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Peerspace - Events Services - Small

San Francisco, USA
Automated monitoring for cloud workloads Troubleshooting Kubernetes environments Observability Incident management

Edge Delta helped Peerspace automate monitoring and speed up troubleshooting. The team needed a solution that was easy to set... up and would not require constant management. Edge Delta’s Anomaly Detection feature automatically finds issues, even outside business hours. Log Search lets engineers find and fix problems faster. Peerspace now relies on Edge Delta for observability across its Kubernetes and cloud environments.

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TourAdvantage - Events Services - Small

USA
Automated upsell email campaigns Customer relationship management for tour operators Customer engagement Email marketing

TourAdvantage uses Drip’s automated email marketing to help tour operators and experience providers reclaim their customer relationships from online travel agencies. By integrating Drip... with FareHarbor and waiver systems, TourAdvantage enables clients to collect more email addresses and send targeted, automated upsell emails before tours. Clients see 60-80% of total revenue driven by email marketing, a 35% repeat purchase rate, and up to 27% of revenue from VIP emails. The Drip platform powers high open and conversion rates, helping TourAdvantage clients boost revenue and control their brand experience.

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Camp Cosmos - Events Services - Small

Singapore, Singapore
Sales tracking and lead management Task and workflow automation Sales pipeline management Workflow automation

Flowlu helped Camp Cosmos, a summer camp business in Singapore, automate sales tracking and operations. The team replaced a clunky... CRM with Flowlu, making sales follow-ups and task management much easier. Automation features reduced manual work and improved lead management. Invoicing and client records are now in one place, saving time. The team works together better and responds to clients faster.

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Measuring Mobile Marketing Success in Events Services Deployments

 

A major global sporting events committee - Events Services - Large

Audience measurement for sports events Sponsorship value demonstration Audience measurement Sponsorship analytics

Comscore helped a major global sporting events committee use contextual insights and total audience data. The committee gained a deeper... understanding of their audience and market sizing. They used demographic and sentiment analysis to show the value of sponsorships. The data helped them plan future events and find new partnership opportunities. Comscore’s technology supported better decisions for event hosting and sponsor engagement.

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International Film Festival Rotterdam (IFFR) - Events Services - Medium

Rotterdam, Netherlands
Location-based event messaging Audience segmentation for personalized campaigns Event engagement Audience segmentation

Notificare helped International Film Festival Rotterdam (IFFR) launch a new mobile app for their 2018 event. The app used segmentation... and geo-fencing to deliver personalized, location-based messages to visitors. The first campaign saw a 54% open rate, with an extra 5% from inbox features. The app enabled targeted content for both professionals and the general public. IFFR achieved high engagement and conversion rates, making the festival experience more personal and efficient.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Comic Con Puerto Rico - Events Services - Small

San Juan, Puerto Rico
Event attendee support automation Customer support automation

Comic Con Puerto Rico used LINK's chatbot solution to help fans get answers fast during their large event. The chatbot, ConBot,... worked on WhatsApp, Telegram, and Messenger. It answered thousands of questions in real time, reducing the load on the support team. Wait times dropped and visitor satisfaction went up. 47% of users chose Telegram to interact with the bot.

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Events Services examples of Driving Business Value with Revenue Management

 

Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Precon Events - Events Services - Small

Washington, D.C., USA
Business travel management automation Travel policy compliance enforcement Travel management Expense management

Expensify Travel helped Precon Events cut travel costs by 30%. The company faced policy compliance issues, tool fragmentation, and manual... processing. Expensify Travel unified their travel management and automated policy enforcement. Employees adopted the platform quickly, enjoying easy booking and mobile access. The solution reduced paperwork and improved travel spend analysis.

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Booster - Events Services - Medium

Atlanta, USA
Online fundraising payment processing School account onboarding automation Payment processing Fundraising management

Booster switched to Stripe Connect after its previous payment processor shut down. The team needed a fast, easy-to-integrate solution for... its MyBooster fundraising platform. Stripe's documentation and APIs helped Booster onboard nearly 2,000 schools in three weeks. Failed payouts dropped sharply with Stripe Financial Connections. Booster now uses Stripe Data Pipeline to analyze donation trends and improve fundraising results.

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Measuring Project Management Success in Events Services Deployments

Global Production Partners - Events Services - Small

New Zealand
Project management and billing consolidation Automated budget tracking and reporting Project management Financial reporting

Global Production Partners, a 7-person event management company in New Zealand, switched from WorkflowMax to Scoro. Before Scoro, they struggled... with scattered information and manual financial summaries. Scoro unified their project management, billing, and reporting in one system. Automated budget tracking and real-time reporting made it easier to compare quoted and actual costs. The team saved time, improved transparency, and streamlined workflows. Onboarding was smooth with dedicated support and easy-to-use resources.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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BNI (Excellence) - Events Services - Large

Event souvenir personalization Event engagement Sustainability initiatives

Million Tech’s AI Live-Print Eco Bag Station was used at the BNI (Excellence) Annual Dinner. The event organizers wanted to... create a unique and memorable experience while promoting sustainability. The solution let guests design personalized eco bags with AI-generated themes and the BNI Excellence logo. This interactive station increased guest engagement and provided practical, eco-friendly souvenirs. The initiative supported BNI’s values of innovation and environmental responsibility.

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Adventure Travel Trade Association (ATTA) - Events Services - Small

Seattle, USA
Event planning workflow optimization Remote project collaboration Project management Event planning

Asana helped the Adventure Travel Trade Association (ATTA) launch climate action programs 20–30% faster. ATTA used Asana Professional Services to... streamline remote collaboration and event planning. The team created reusable templates and improved meeting efficiency. They reduced time spent searching for documents and waiting for responses. ATTA now saves up to 30% on project planning time.

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Events Services Clients Speak: The Impact of deploying Help Desk solutions

 

BNI Alberta South - Events Services - Small

Calgary, Canada
Shared inbox management for support Remote team collaboration on email Customer support operations Team collaboration

Hiver helped BNI Alberta South manage support emails faster and more clearly. The team used to share one Gmail inbox,... which caused confusion and delays. With Hiver, they track email status, assign tasks, and use tags for better organization. Remote collaboration improved with Notes and automation features. Analytics let them monitor response times and fix issues quickly. The team now delivers quicker, more effective support to small business owners.

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Formula 1 Dutch Grand Prix - Events Services - Medium

Zandvoort, Netherlands
Fan experience optimization for live events Event ticketing and payment automation Event management Customer engagement

CM. com helped the Formula 1 Dutch Grand Prix improve the fan experience. They used preregistration and a customer data...platform to manage high ticket demand and prevent fraud. Real-time data helped with crowd control and safety. Communication with fans was automated through email and WhatsApp, including a custom chatbot for support. The event was fully cashless, with all payments handled by CM.com systems.

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CASFID Group - Events Services - Small

Valencia, Spain
Automated ticket support for events Customer query triage and resolution Customer support automation Event management

Landbot helped CASFID Group cut customer service requests by 70%. CASFID used Landbot to automate ticket support for their Enterticket... platform. The chatbot handled common queries like ticket changes, refunds, and invoice requests. Customers now get 24/7 support and faster answers. Satisfaction scores rose to 4.5 out of 5. The team integrated Landbot with their APIs for seamless service.

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Expo 2020 Dubai - Events Services

Splunk helped Expo 2020 Dubai keep their mega-event secure. The event used Splunk to monitor and manage security data. This... helped them detect threats and respond fast. Splunk made it easier to keep visitors and staff safe. The solution supported a large, complex event environment.

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How Authoring and Publishing is Delivering ROI for Events Services Leaders

EventMobi - Events Services - Medium

Toronto, Canada
Automated localization for event software Continuous multilingual content delivery Localization management Event technology

Transifex helped EventMobi speed up content rollout by 7x. EventMobi used Transifex to automate translation and localization. This cut manual... work by 22% and improved translation accuracy to 95%. EventMobi reached users in 33 languages and doubled their release cadence. User satisfaction increased with high-quality, consistent translations.

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Salesforce World Tour London - Events Services - Large

Event presentation digitization Event marketing

RELAYTO transformed the Salesforce World Tour London PDF into an interactive tech event presentation. The new format uses background videos,... clear calls to action, and smooth transitions. This makes the event content more engaging and easy to explore. The interactive document helps users learn about the event in a dynamic way. It shows how RELAYTO can turn static files into lively digital experiences.

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FLISoL Bogotá DC team - Events Services

ONLYOFFICE Workspace helped the FLISoL Bogotá DC team organize their annual event and manage documents in one place. The team used... ONLYOFFICE to share files, track tasks, send emails, and schedule meetings. They switched from local servers to ONLYOFFICE for better stability and support. The platform's access permissions made sharing documents easy and secure. ONLYOFFICE support quickly resolved issues after a domain migration. The team recommends ONLYOFFICE as a strong, ethical cloud solution.

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Cvent - Events Services

Figma helped Cvent save up to 40 minutes daily for designers and engineers. Cvent used Figma to unify design workflows... and reduce inefficiencies from using multiple tools. The company created a single source of truth for design components, improving collaboration and reducing errors. Figma’s Dev Mode cut down redundant code and handoff time, making design-to-development smoother. Cvent now resolves UI/UX bugs faster and delivers a more seamless user experience.

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Events Services examples of Driving Business Value with Social Media Marketing

 

Zagreb Tourism Board - Events Services - Small

Zagreb, Croatia
Tourism event digital promotion Audience engagement for cultural events Event marketing Audience engagement

The Zagreb Tourism Board used X to promote the Festival of Lights 2025. Their campaign targeted EU travelers with video... ads, polls, and website cards. They achieved a 68% lower CPM and 88% lower CPE than benchmarks. Engagement rate was 3.6 times higher than average. The campaign increased awareness and positioned Zagreb as a top spring destination.

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Legends Global (formerly ASM Global) - Events Services - Very Large

Los Angeles, USA
Event security risk monitoring Incident response coordination Venue security Risk intelligence

Dataminr helps Legends Global, the world’s largest venue management company, improve event security at over 400 venues. The AI-powered platform... delivers real-time alerts on threats and risks, letting security teams act fast. Legends Global uses Dataminr for pre-event planning, live event monitoring, and post-event assessment. The tool filters noise, highlights critical incidents, and supports collaboration with law enforcement. This leads to safer events and more efficient security operations.

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Expo 2020 Dubai - Events Services - Large

Dubai, UAE
Social media sentiment analysis Visitor journey mapping Customer engagement Event performance measurement

DataEQ helped Expo 2020 Dubai track visitor sentiment using social media analytics. They analyzed nearly four million mentions, including a... million about the opening and closing ceremonies. DataEQ provided real-time Net Sentiment metrics, showing a positive score of 16.8%. The analysis covered multiple languages and markets, helping Expo 2020 understand visitor feedback and improve ticketing and service. Insights from DataEQ guided event planning and engagement strategies.

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Mental Health Conference - Events Services - Small

Event engagement via hashtag wall Event engagement

Walls. io helped the Mental Health Conference boost engagement with a hashtag wall. Attendees shared posts using the event hashtag,...which appeared live on digital displays. The wall increased awareness and participation during the event. Organizers used the wall to collect and showcase attendee stories. The campaign made the event more interactive and memorable.

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How Collaboration and Productivity is Delivering ROI for Events Services Leaders

 

Nordic Business Forum - Events Services - Small

Helsinki, Finland
Simultaneous interpreting for live events Event accessibility Multilingual communication

Nordic Business Forum used LanguageWire’s interpreting solutions to improve multilingual content at its large annual conference. The event draws 6,500... participants from over 40 countries and reaches 20,000 people via live stream. Fast-paced speeches and language barriers made it hard for some attendees to fully understand presentations. LanguageWire provided simultaneous interpreting using mobile technology, letting participants listen in their native language. This made the event more accessible and improved the overall customer experience.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Events Services examples of Driving Business Value with Advocacy Marketing

 

VR Days Europe - Events Services - Small

Amsterdam, Netherlands
Conference submission management External reviewer collaboration Event management Collaboration management

VR Days Europe used Submittable to manage speaker proposals, content showcases, startup competitions, and volunteer applications for its annual conference. The team replaced... spreadsheets and manual processes with a single review portal, making collaboration easier for 8–12 remote staff. Setting up six forms took just 20 minutes. Submittable enabled external reviewers, including venture capitalists, to participate in the selection process. The software improved organization, fairness, and reviewer experience for over 27 festival events.

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Ragnar Relay - Events Services - Small

Salt Lake City, USA
Ambassador program management Event marketing coordination Community management Event marketing

BrandChamp helped Ragnar Relay manage hundreds of ambassadors with one team member. The platform made it easy to track ROI... and set clear goals for ambassadors. Ragnar created a four-part training program and unified their brand voice. The new system let them quickly review social media profiles and dismiss inactive ambassadors. BrandChamp supported Ragnar’s shift from virtual to live events across the country.

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Défi Wind - Events Services - Small

Gruissan, France
Digital fan community engagement Gamification for event participation Community engagement Event marketing

Défi Wind used Sociabble4Fans to connect 1,400 windsurfers and their global followers during a three-day event. The platform let fans... share photos, videos, and insights, boosting engagement through user-generated content. Gamification features like quizzes, polls, and badges increased participation and loyalty. A social wall displayed live content, helping fans interact and share updates. Sociabble4Fans built a strong digital community and raised the event’s visibility online.

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Events Services Success stories in Driving ROI and Results using Customer Data Platform solutions

 

Australian Grand Prix Corporation - Events Services - Medium

Melbourne, Australia
Customer data unification for marketing Multichannel campaign management Customer engagement Campaign management

Acoustic helped the Australian Grand Prix Corporation unify customer data and simplify campaign creation. The team used Acoustic’s no-code tools... to speed up email design, cutting turnaround from weeks to hours. They reduced compliance risks by integrating data across CRM and ticketing systems. With better reporting, they now track campaign ROI and make data-driven decisions. Audience segmentation and multichannel marketing let them engage fans with personalized messages.

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NORD EVENT - Events Services - Medium

Hamburg, Germany
Website SEO and conversion optimization Backend data management simplification Customer engagement Content management

Pimcore helped NORD EVENT improve their website visibility and user experience. Before, the site was hard to find and slow.... After optimizing meta titles, fixing the contact form, and redesigning the site, NORD EVENT reached page 1 on Google for key searches. The backend became easier to use, saving 70% of time on data maintenance. Conversion rates increased by 60%. Clients now find event locations faster and spend more time on the site.

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Jaarbeurs - Events Services - Medium

Utrecht, Netherlands
Customer data integration for events Personalized marketing for event attendees Customer data management Event marketing

Nominow's Customer Data Platform helped Jaarbeurs connect data from 11 sources for over 80 events each year. Jaarbeurs unified online... and offline customer journeys, creating a single customer view. This reduced the operational burden of data analysis and improved marketing efficiency. The platform enabled more personalized email campaigns and increased engagement rates. Jaarbeurs now delivers better service and innovation in event management.

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Events Services Success stories in Driving ROI and Results using Proposal Management solutions

 

Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Clarion Events - Events Services - Large

London, UK
Sales proposal creation and management Buyer engagement analytics for sales Sales enablement Proposal management

Qwilr helped Clarion Events create high-quality, on-brand proposals for its global sales team. The company replaced long, static documents with... engaging, visual proposals using templates and reusable blocks. Sales teams now build proposals faster and tailor them for each client. Qwilr's analytics give insight into buyer engagement, making follow-ups more effective. Teams adopted the platform quickly, improving consistency and sales execution across business units.

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Flavours Catering + Events - Events Services

ClientPoint helped Flavours Catering + Events move from manual proposal creation to automated, template-based proposals. Before ClientPoint, they used Word... and Excel, which was slow and error-prone. With ClientPoint, proposal creation now takes minutes instead of over an hour. Their proposals look more professional and help them win more business. They can track proposal views and conversions with analytics tools. Over five years, they saw a 25% increase in sales each year using ClientPoint.

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Top Stories in Events Services about adoption of Payment Gateways software

 

Booster - Events Services - Medium

Atlanta, USA
Online fundraising payment processing School account onboarding automation Payment processing Fundraising management

Booster switched to Stripe Connect after its previous payment processor shut down. The team needed a fast, easy-to-integrate solution for... its MyBooster fundraising platform. Stripe's documentation and APIs helped Booster onboard nearly 2,000 schools in three weeks. Failed payouts dropped sharply with Stripe Financial Connections. Booster now uses Stripe Data Pipeline to analyze donation trends and improve fundraising results.

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Booster - Events Services - Medium

Atlanta, USA
Online fundraising payment processing School account onboarding automation Payment processing Fundraising management

Booster switched to Stripe Connect after its previous payment processor shut down. The team needed a fast, easy-to-integrate solution for... its MyBooster fundraising platform. Stripe's documentation and APIs helped Booster onboard nearly 2,000 schools in three weeks. Failed payouts dropped sharply with Stripe Financial Connections. Booster now uses Stripe Data Pipeline to analyze donation trends and improve fundraising results.

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Cutting Edge Elite - Events Services - Small

New York, USA
Online payment collection for event staffing Payment processing

PaySimple helped Cutting Edge Elite, an event staffing company in New York, reduce overdue payments by 90%. Before PaySimple, the... company struggled with late client payments and cash flow issues. PaySimple’s online payment forms and virtual credit card terminal made it easy for clients to pay on time. The company now enjoys faster payments, happier customers, and improved cash flow. Customer service from PaySimple was a key benefit for Cutting Edge Elite.

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Measuring Other Demand Generation Success in Events Services Deployments

 

MCH - Events Services - Medium

Herning, Denmark
Email subscriber acquisition for events Audience engagement with gamified campaigns Email marketing Audience engagement

MCH used Sleeknote’s advent calendar to boost email signups during December. The campaign converted 81% of visitors into subscribers. Over... 40% of participants returned to engage with the calendar. MCH increased their email click rate from 2% to 6-7%. Switching to Sleeknote lowered their marketing costs. The interactive calendar kept subscribers engaged and improved email open rates to 60%.

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GovNet - Events Services - Medium

London, UK
Event registration and payment integration Customizable online forms for ticketing Event management Payment processing

DepositFix helped GovNet integrate HubSpot with Stripe for seamless event payments. GovNet moved from a homebrew CMS to WordPress and... needed better registration and payment forms. DepositFix enabled customizable forms, multi-currency support, and improved data collection. The solution streamlined registration, improved user experience, and boosted internal adoption. GovNet now manages ticket sales and upselling more efficiently across 650 annual events.

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Boldt Auction - Events Services - Small

Traer, USA
Auction event notification calls Customer engagement

CallFire’s Voice Broadcast helped Boldt Auction in Iowa reach more bidders after issues with their old service. The previous provider... failed to connect calls across area codes, causing lost revenue. With CallFire, Boldt Auction reliably notified potential buyers about auction details. The platform’s tracking features helped avoid legal trouble by proving calls were made. After three years, Boldt Auction remains satisfied with CallFire’s easy-to-use and affordable solution.

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Events Services examples of Driving Business Value with Sales Intelligence

 

teambuilding.com - Events Services - Small

USA
Outbound sales lead generation Lead generation Sales outreach

FindThatLead helped teambuilding. com boost outbound sales with its Prospector tool. The team used FindThatLead to find decision makers and...pitch virtual team building events. They made thousands of introductions to new clients and prospects. Some deals from cold outreach were worth over $17,000. The platform saved time by filtering for the right business leads. teambuilding.com continues to use FindThatLead to drive new business and lead generation.

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The Millennium Alliance - Events Services - Small

New York, USA
Automated job change tracking for pipeline Automated outreach to past customers Lead generation Sales automation

UserGems helped The Millennium Alliance automate tracking of past customers and prospects. Manual tracking led to errors and high bounce... rates. With UserGems, they closed five deals worth $360,000. Email bounce rates dropped below 1%. The sales team now keeps CRM data clean to get the most from UserGems.

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Billetto - Events Services - Medium

Copenhagen, Denmark
Lead generation and qualification CRM data enrichment Sales prospecting Lead management

Vainu helped Billetto, a Nordic ticketing company, improve its sales process. Billetto needed better B2B data to target the right... companies and increase conversion rates. With Vainu, Billetto gained access to richer data, including e-commerce and social media insights. This allowed them to generate more relevant leads and enrich new customer records automatically. Integrating Vainu with Slack kept their team updated on market changes, helping them act faster than competitors.

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Events Services examples of Driving Business Value with Sales Engagement

 

Opal Group - Events Services - Medium

New York, USA
Email campaign management for events Salesforce CRM email integration Email marketing CRM integration

Opal Group used MassMailer to improve their email campaigns. They integrated MassMailer with Salesforce CRM. This helped them send targeted... emails to their audience. Their workflow became smoother and more efficient. The solution made it easier to manage communications. Opal Group saw better results from their email marketing.

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Ai4 - Events Services - Small

Brooklyn, USA
B2B event prospecting automation Market expansion for event planning Lead generation Event marketing

Adapt. io helped Ai4 boost prospecting productivity by 25%. Ai4 used Adapt.io to access accurate B2B data and target key...decision makers. This eliminated manual prospecting and saved time. Ai4 saw a 20% increase in revenue after using Adapt.io. The platform enabled Ai4 to test new markets and expand their event reach.

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Selffee - Events Services - Small

New York, USA
Automated follow-up for inbound leads Lead engagement and meeting scheduling Lead management Sales automation

Mixmax helped Selffee boost their close rate from 10% to 33% in one year. Selffee used Mixmax to automate follow-up... with thousands of inbound leads. Templates and sequences made it easy to engage leads and ensure no one was missed. Email tracking and one-click meeting scheduling increased replies and calls. Selffee’s sales team now handles more leads without adding staff.

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Top Stories in Events Services about adoption of Data Management Platform software

 

Tropfest - Events Services - Small

Sydney, Australia
Broadcast file delivery for film festival Media distribution Events management

Tropfest, the world's largest short film festival, used Digital Pigeon for broadcasting in 2019. The festival team sent finalist film... submissions to ABC and other broadcasters using the platform. Digital Pigeon provided fast, secure, and reliable large file sharing with no setup needed for recipients. The solution helped Tropfest showcase films globally. Winners also received Digital Pigeon subscriptions as part of their prize pool.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Expo 2020 Dubai - Events Services

Splunk helped Expo 2020 Dubai keep their mega-event secure. The event used Splunk to monitor and manage security data. This... helped them detect threats and respond fast. Splunk made it easier to keep visitors and staff safe. The solution supported a large, complex event environment.

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Measuring SMS Marketing Success in Events Services Deployments

 

EventPro Solutions - Events Services - Small

Event planning automation Guest communication management Event management Customer engagement

EventPro Solutions used SMS-iT's Agentic AI to manage more events. They increased event capacity by 300%. Planning time dropped by... 70%. The AI handled vendor coordination and guest communication. Client satisfaction reached 96%. Revenue grew by 250%.

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Boss Talks - Events Services - Small

Los Angeles, USA
Email marketing automation for events Audience segmentation and engagement Email marketing Audience engagement

Factoreal helped Boss Talks double their email volume and keep open rates above 30%. Boss Talks switched from Mailchimp to... Factoreal to improve email deliverability and engagement. They used Factoreal for campaigns, landing pages, and forms. The platform's analytics and automation features made campaign design easy and boosted engagement by 180%. Boss Talks saw a 22% open rate and a 40%+ increase in email volume.

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Participate Technologies - Events Services

BulkSMS. com helped Participate Technologies shift to virtual events during COVID-19. They used SMS and Zapier to send one time...pins (OTPs) for secure access to event apps and to authenticate AGM voting. This ensured only authorized users could join events and vote. SMS links increased app downloads compared to email. Zapier made automation easy without extra developers.

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How Video Platform is Delivering ROI for Events Services Leaders

 

Premier Events - Events Services - Small

USA
Virtual event producing Customizable event production for clients Event production Virtual events

Premier Events used StreamYard to shift from in-person to virtual events during the pandemic. The platform let their small team... deliver high-quality, customizable virtual productions without expensive equipment or large crews. StreamYard enabled them to offer clients advanced features like multiple views, branded graphics, and smooth transitions at a lower cost. Clients felt confident and relaxed, while Premier Events gained loyal customers and renewed passion for event production. StreamYard became a permanent tool for their business.

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Seismic Events - Events Services - Small

Dublin, Ireland
Live event streaming management Monetization of event broadcasts Live streaming Event monetization

Seismic Events used Dacast to simplify live streaming for events of any size. Before Dacast, they faced technical complexity and... high costs. Dacast made setup fast and easy, with strong support and flexible features. Seismic now records every event, uses analytics to improve, and customizes streams for clients. The paywall feature helped them secure more business and add new revenue. In 12 months, they streamed over 2,500 hours with Dacast.

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Hollywood Climate Summit - Events Services - Small

Los Angeles, USA
Live event content publishing Event content distribution

Hollywood Climate Summit used Grabyo Studio to share live event moments instantly on social media. Before Grabyo, content took weeks... to edit and publish, losing audience momentum. With Grabyo, the team clipped and posted highlights within minutes, even getting speaker approval on-site. This real-time workflow helped the nonprofit connect with digital audiences and amplify its climate action mission. Grabyo Studio made content creation fast, simple, and collaborative for the small team.

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Events Services Success stories in Driving ROI and Results using Knowledge Management solutions

 

Swoogo - Events Services - Small

Portland, USA
Customer health monitoring and churn mitigation Account management scaling Customer retention Account management

Gainsight Customer Success helped Swoogo boost gross revenue retention by 7 points in one year. Swoogo improved customer health scores... by 15% in six months. Account managers managed 25% more accounts after Gainsight was implemented. The platform unified customer health data and streamlined churn mitigation. Swoogo used Gainsight to spot expansion opportunities and reduce churn risk. Integration with Salesforce and Gong enhanced forecasting and customer insights.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Top Stories in Events Services about adoption of E-Commerce Platform software

 

ADOTG (A Day On The Green) - Events Services - Small

Melbourne, Australia
Event content scheduling automation Marketing data consolidation Event management Marketing automation

Core dna helped ADOTG, a leading outdoor concert series, streamline event management. ADOTG integrated Core dna’s API and automation tools... to connect marketing and ticketing systems. The platform enabled real-time content updates and automated scheduling for event details. ADOTG consolidated all marketing data and content into one system, reducing manual work. The Core dna support team worked closely with ADOTG to deliver a seamless attendee experience.

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Two Birds Wedding & Events Planning - Events Services - Small

USA
Website creation for event planning Client engagement for wedding services Website development Customer engagement

Two Birds Wedding & Events Planning used Zibster to build their business website. Ann Seiple, the owner, chose Zibster to... create a central hub for her wedding planning services. She relies on her website, word-of-mouth, and partnerships for marketing, instead of social media. The site helps her connect with clients and showcase her brand. Ann values personalized service and uses her site to attract couples seeking unique wedding experiences.

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Fanatic Sports - Events Services - Small

India
Ticket booking platform modernization Ecommerce platform migration

Fanatic Sports needed to replace their old ticket booking software. They wanted to avoid high costs for infrastructure and staff.... BoostMySale provided a modern ecommerce platform. The new solution improved productivity and added efficiencies. Fanatic Sports can now serve customers better and support future growth. The platform supports B2C and B2B ecommerce, social commerce, and more.

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Top Stories in Events Services about adoption of Field Service Management software

 

BNI (Excellence) - Events Services - Large

Event souvenir personalization Event engagement Sustainability initiatives

Million Tech’s AI Live-Print Eco Bag Station was used at the BNI (Excellence) Annual Dinner. The event organizers wanted to... create a unique and memorable experience while promoting sustainability. The solution let guests design personalized eco bags with AI-generated themes and the BNI Excellence logo. This interactive station increased guest engagement and provided practical, eco-friendly souvenirs. The initiative supported BNI’s values of innovation and environmental responsibility.

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Allwell Rents - Events Services - Small

Denver, USA
Fleet scheduling and dispatch management Real-time vehicle tracking for deliveries Fleet management Field service management

Azuga Works helped Allwell Rents fix problems with fleet visibility and scheduling. Their old system made it easy to overbook... trucks and caused delivery issues. With Azuga, they can track trucks in real time and schedule jobs with a drag-and-drop calendar. The platform lets them customize job names and statuses, which their previous provider could not do. Allwell Rents now manages crews better and keeps customers informed about deliveries.

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How Lead Generation is Delivering ROI for Events Services Leaders

 

INFINITY Conference Group - Events Services - Small

Herndon, USA
ERP for government contracting Compliance management ERP implementation

Deltek Costpoint helped INFINITY Conference Group move from generic management tools to a specialized ERP for government contracting. The company struggled... with compliance and daily operations using basic solutions. Costpoint improved their ability to meet government requirements. The new system made them more competitive and efficient. INFINITY Conference Group is a woman-owned small business.

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Ai4 - Events Services - Small

Brooklyn, USA
B2B event prospecting automation Market expansion for event planning Lead generation Event marketing

Adapt. io helped Ai4 boost prospecting productivity by 25%. Ai4 used Adapt.io to access accurate B2B data and target key...decision makers. This eliminated manual prospecting and saved time. Ai4 saw a 20% increase in revenue after using Adapt.io. The platform enabled Ai4 to test new markets and expand their event reach.

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Events Services examples of Driving Business Value with E-Commerce Software

 

NORD EVENT - Events Services - Medium

Hamburg, Germany
Website SEO and conversion optimization Backend data management simplification Customer engagement Content management

Pimcore helped NORD EVENT improve their website visibility and user experience. Before, the site was hard to find and slow.... After optimizing meta titles, fixing the contact form, and redesigning the site, NORD EVENT reached page 1 on Google for key searches. The backend became easier to use, saving 70% of time on data maintenance. Conversion rates increased by 60%. Clients now find event locations faster and spend more time on the site.

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ANVR - Events Services - Small

Leusden, Netherlands
Travel industry market intelligence Market research and analytics

ANVR uses GfK market intelligence to track travel trends for its members. GfK provides monthly and annual reports, including the... Bookings Monitor and Travelscan. These tools give ANVR data on booking behavior, destination trends, and market share. Member companies use these insights to plan strategy and respond to market changes. ANVR relies on GfK for accurate, timely information about the Dutch travel sector.

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Top Stories in Events Services about adoption of Sweepstakes software

PeopleReady - Events Services - Large

SpinZone by Contest Factory helped PeopleReady attract over 700 booth visitors at the Power-Gen International Conference. The Instant Win Game... drove strong attendee engagement and brand awareness in the energy sector. About 30% of visitors became pre-qualified leads for immediate sales follow-up. PeopleReady expects at least a 10x first year ROI from this trade show marketing campaign. The solution included a custom winner announcement module for the grand prize drawing.

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Imprint Events Group - Events Services

Empuls helped Imprint Events Group by offering Microsoft Teams integration. The team at Imprint Events Group chose Empuls for this... feature. They experienced some minor bugs, but these were fixed quickly. The company is happy with the solution. Empuls supports employee recognition and engagement for event services.

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Events Services Success stories in Driving ROI and Results using Digital Signage solutions

Consultechpro - Events Services - Small

New Delhi, India
Digital signage management for government office Digital signage Government communications

BrightSign helped Consultechpro deliver secure, always-on digital signage for India’s largest state office. The system streams live events and news,... using BrightSign players and software for 24/7 uptime. Consultechpro managed video walls and tablets with centralized control, ensuring high-quality visuals and uninterrupted playback. The deployment simplified content creation and reduced manual setup. BrightSign’s reliability and security met strict government requirements for continuous, secure operation.

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Activate The Space - Events Services - Small

Orlando, USA
Digital signage management for LED displays Event technology

Play Digital Signage helped Activate The Space manage high-resolution LED board content. The company needed a simple, reliable digital signage... solution for 4K and 8K displays. Play Digital Signage offered an easy setup, user-friendly interface, and strong support. Activate The Space now uses Play in 99% of its productions. The software is affordable and adaptable for both technical and non-technical users.

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Events Services Success stories in Driving ROI and Results using Social CRM solutions

Superfine! Art Fair - Events Services - Small

New York, USA
Sales pipeline management for event exhibitors Attendee lead tracking and nurturing Sales pipeline management Event marketing

Nutshell helped Superfine! Art Fair make sales more consistent. Before, a good week meant $12,000 in sales. Now, even a... bad week brings in $12,000, and a good week reaches $40,000. Superfine! expanded to three new cities and is on track to double revenue from last year. The team uses Nutshell to manage artist and attendee pipelines, automate follow-ups, and plan marketing. Automated pipelines turned their sales process into a reliable system.

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Virtual Events Group - Events Services - Small

Nimble helped Virtual Events Group CEO Robin Raskin organize over 25,000 contacts from LinkedIn, Facebook, and Twitter. She used Nimble's... tagging and note-taking features to group contacts by consulting roles and event affiliations. Tagging made it easy to find and engage with specific groups. Note-taking allowed Robin to personalize outreach and remember key details. Nimble streamlined her contact management and improved her marketing efficiency.

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Measuring Sales Performance Management Success in Events Services Deployments

Presidents Institute - Events Services - Small

Copenhagen, Denmark
Sales performance tracking and visualization Member engagement and support monitoring Sales analytics Employee engagement

Plecto helped the Presidents Institute solve sales data tracking issues. Before Plecto, the team relied on slow, manual weekly reports.... With Plecto, they got real-time dashboards and fast data sync. Sales, marketing, and member success teams now track KPIs and celebrate achievements. Gamification features boosted motivation and office culture. Plecto’s integration with Zoho and Aircall made setup easy and data-driven decisions possible.

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Lyyti - Events Services

Salestrail helped Lyyti get full visibility over their sales team. Before, Lyyti struggled to track outbound calls and log them... in Salesforce. Salestrail made it easy to log calls automatically and track sales activities on the go. The sales director liked the simple interface and automatic activity logging. Now, Lyyti can see how salespeople interact with clients and give better feedback. Lyyti finally achieved the visibility they needed for their sales team.

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How Conversation Intelligence is Delivering ROI for Events Services Leaders

 

Rosterfy - Events Services - Small

Melbourne, Australia
CRM activity logging automation Sales team coaching enablement CRM management Sales enablement

Jiminny helped Rosterfy increase HubSpot activity logging by 20 times. Rosterfy needed a tool to cut sales admin and improve... CRM hygiene for remote teams. Jiminny Sidekick automated call and meeting logging, saving time for sales reps. Teams now log activity four times a day instead of a few times a week. The saved time is used for peer coaching and sharing playbooks. Managers have better visibility into team engagement and coaching.

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EventEngage - Events Services - Small

Automated meeting transcription Meeting management

EventEngage used Fireflies to save hours on documenting client meetings. Fireflies is an AI tool that transcribes and organizes meeting... notes. EventEngage no longer spends extra time writing up meeting details. The tool helps them keep track of important discussions and decisions. This makes their work faster and more organized.

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Events Services examples of Driving Business Value with Mobile Advertising

 

amsterdam&partners - Events Services - Small

Amsterdam, Netherlands
Tourism campaign audience targeting Visitor attribution analytics Audience segmentation Attribution and measurement

Azira and Epsilon helped amsterdam&partners attract over 150,000 visitors to ten lesser-known Amsterdam attractions. The campaign ran for four months... and generated more than 18 million impressions. Azira’s location measurement and attribution technology tracked real-time visitor engagement. The project shifted tourist interest away from crowded city center spots. This supported sustainable tourism and improved local quality of life.

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Tempoe Entertainment DJs - Events Services - Small

Los Angeles, USA
Online reputation management Customer lead generation Customer engagement Reputation management

Tempoe Entertainment DJs used Yelp to grow their DJ business in Los Angeles. Owner Ryan found Yelp helped him reach... new clients through online reviews. He faced challenges starting the business with no training or resources. Yelp made it easy for customers to learn about his services and boosted his reputation. The company now has strong ratings and credits Yelp for helping them focus on customer service.

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Measuring Customer Success Platform Success in Events Services Deployments

 

Swoogo - Events Services - Small

Portland, USA
Customer health monitoring and churn mitigation Account management scaling Customer retention Account management

Gainsight Customer Success helped Swoogo boost gross revenue retention by 7 points in one year. Swoogo improved customer health scores... by 15% in six months. Account managers managed 25% more accounts after Gainsight was implemented. The platform unified customer health data and streamlined churn mitigation. Swoogo used Gainsight to spot expansion opportunities and reduce churn risk. Integration with Salesforce and Gong enhanced forecasting and customer insights.

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Etix - Events Services - Small

Morrisville, USA
Email and team collaboration management Collaboration software Email management

Etix uses Front to manage all email and cross-team collaboration in one platform. The 175-person team connects JIRA and Pipedrive... to Front, making it easy to track customer issues and streamline workflows. With Front, Etix improved visibility, boosted productivity, and made onboarding easier. Teams now spend less time searching for information and more time helping clients. Remote and cross-functional teams work closer together, delivering better client experiences.

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Events Services Clients Speak: The Impact of deploying CRM All-in-One solutions

 

Artist Management Services Ltd. - Events Services - Small

Nottingham, UK
Booking process automation Lead generation and nurturing Customer engagement Sales automation

Keap helped Artist Management Services Ltd. automate their booking and sales process. The company grew to over £3 million in... yearly revenue. Staff size increased fivefold and the lead list grew by more than 1,000%. Keap’s automation reduced manual work and improved customer engagement. Founder Ben Marshall now works 25–30 hours a week, gaining more family time.

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London Town Weddings - Events Services

HoneyBook Pro helped London Town Weddings automate their clientflow. The venue struggled to respond to many daily inquiries and lost... leads. Kristi DaSilva mapped their process and set up smart files, canned emails, and automations. This saved the venue 20 hours each month. Productivity increased, more clients booked, and client satisfaction improved.

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Events Services examples of Driving Business Value with Contract Management

 

Bake It on Wheels - Events Services - Small

Miami, USA
Digital waiver collection automation Contract management Document automation

Docubee helped Bake It on Wheels automate digital waiver collection for their party bus business. Before Docubee, the team managed... waivers with email and spreadsheets, which became overwhelming as bookings increased. With Docubee, they now collect and store waivers easily for all franchise locations. Franchisees use a pre-built template and receive support from Docubee. The founder praised Docubee for its ease of use and customer service.

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Expo Pass - Events Services - Small

Chicago, USA
Contract approval workflow automation Contract management Sales process automation

Juro helped Expo Pass streamline contract management as the company grew from a handful to over 50 employees. Before Juro, contract... workflows were manual and file-centric, causing delays and risk. Juro’s Salesforce integration enabled rapid contract approval and better control over editing rights. The platform made it easy for teams and counterparties to collaborate and sign contracts, even on mobile. Expo Pass now closes deals faster and relies on Juro as a business-critical tool.

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Top Stories in Events Services about adoption of Marketing Data Intelligence software

 

Zuddl - Events Services - Small

Hyderabad, India
B2B lead generation for events platform Sales pipeline acceleration with buyer intent data Lead generation Sales pipeline management

Zuddl used G2 Marketing Solutions to boost their sales pipeline. They struggled to get high-quality B2B leads from paid ads.... With G2 Buyer Intent data, they targeted in-market buyers and sent leads directly to their sales team. Integrations with Salesloft and Slack helped prioritize top leads fast. Zuddl generated over $480K in pipeline from inbound leads and nearly $400K in outbound opportunities. Their biggest account and the United Nations became customers after engaging through G2.

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Engage - Events Services - Medium

Beauhurst helped Engage, an event management agency, boost new business sales rates by 10-15%, adding about £100k in revenue. Before Beauhurst, Engage... used fragmented data tools and had inconsistent sales processes. With Beauhurst, managers now build targeted sales lists that integrate into their CRM, streamlining lead generation. The platform enabled a collaborative, data-driven sales strategy and provided ongoing, personalized support. Engage now tracks sales directly from Beauhurst lists, improving workflow and business development.

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Events Services Success stories in Driving ROI and Results using Reviews and Reputation solutions

 

Zuddl - Events Services - Small

Hyderabad, India
B2B lead generation for events platform Sales pipeline acceleration with buyer intent data Lead generation Sales pipeline management

Zuddl used G2 Marketing Solutions to boost their sales pipeline. They struggled to get high-quality B2B leads from paid ads.... With G2 Buyer Intent data, they targeted in-market buyers and sent leads directly to their sales team. Integrations with Salesloft and Slack helped prioritize top leads fast. Zuddl generated over $480K in pipeline from inbound leads and nearly $400K in outbound opportunities. Their biggest account and the United Nations became customers after engaging through G2.

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SportsBreaks - Events Services - Small

Manchester, UK
Automated customer review collection Enhancing social proof for event packages Customer feedback management Customer engagement

SportsBreaks used Feefo to automate review collection and build trust with sports fans. Before Feefo, feedback was manual and time-consuming.... Feefo's platform let them gather verified reviews and display them on package pages. This boosted social proof and reduced pressure on their team. Their average customer rating rose to 4.7/5, earning them the Gold Trusted Service Award. Sales conversions have grown year-on-year since using Feefo.

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Events Services Clients Speak: The Impact of deploying Public Relations solutions

Museum M Leuven - Events Services - Medium

Prezly helped Museum M Leuven cut outreach time from half a day to just 1 hour. The museum's PR team... struggled with manual contact selection, FTP servers, and Excel lists. Prezly's platform made sharing visual stories and media assets easy. Built-in contact management and reporting tools improved campaign targeting and feedback. The team now focuses on creative storytelling instead of technical tasks.

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Events Services Clients Speak: The Impact of deploying CPQ solutions

 

Australian Grand Prix Corporation - Events Services - Medium

Melbourne, Australia
Customer data unification for marketing Multichannel campaign management Customer engagement Campaign management

Acoustic helped the Australian Grand Prix Corporation unify customer data and simplify campaign creation. The team used Acoustic’s no-code tools... to speed up email design, cutting turnaround from weeks to hours. They reduced compliance risks by integrating data across CRM and ticketing systems. With better reporting, they now track campaign ROI and make data-driven decisions. Audience segmentation and multichannel marketing let them engage fans with personalized messages.

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How Digital Signature is Delivering ROI for Events Services Leaders

Vattenfall - Energy Sector

Assently e-Sign helped Vattenfall sign contracts faster and save money. The digital signature tool made contract turnaround 75% faster. Processing... time was 25% shorter. Vattenfall saved 20,000 euros compared to paper contracts. The tool also improved security and made administration easier. Vattenfall can now send, sign, and archive contracts digitally.

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Events Services examples of Driving Business Value with Talent Management

 

EventsCase - Events Services - Medium

London, UK
Employee training for global teams Employee training Learning management

EventsCase needed to train a fast-growing, global team as they expanded to large conferences. They struggled to keep staff updated... across locations and time zones. HowNow helped them deliver consistent training and track learning for all employees. The platform replaced manual file sharing and enabled measurement of training engagement. EventsCase found HowNow easy to use and effective for their needs.

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Measuring Endpoint Security Success in Events Services Deployments

Beijing 2022 Winter Olympic Games - Events Services - Very Large

EdgeNext CDN streaming solution powered live video for the Beijing 2022 Winter Olympic Games. The solution delivered high-quality, low-latency streams... to a global audience. EdgeNext ensured stable and reliable content delivery during peak traffic. The platform supported millions of viewers with seamless performance. Organizers achieved smooth event coverage using EdgeNext's CDN technology.

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Events Services Clients Speak: The Impact of deploying Security solutions

 

Booster - Events Services - Medium

Atlanta, USA
Online fundraising payment processing School account onboarding automation Payment processing Fundraising management

Booster switched to Stripe Connect after its previous payment processor shut down. The team needed a fast, easy-to-integrate solution for... its MyBooster fundraising platform. Stripe's documentation and APIs helped Booster onboard nearly 2,000 schools in three weeks. Failed payouts dropped sharply with Stripe Financial Connections. Booster now uses Stripe Data Pipeline to analyze donation trends and improve fundraising results.

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Top Stories in Events Services about adoption of Bot Platform software

 

Photobooth Deluxe - Events Services - Small

Germany
Order processing automation for eCommerce Order management Customer engagement

Photobooth Deluxe used Chatfuel's Messenger chatbot to automate over $100,000 in eCommerce sales. Before, order processing took up to 20... minutes and required manual effort. With the chatbot, customers can place orders anytime, making the process fast and easy. The company integrated tools like Twilio and Zapier for notifications and tracking. This automation improved service quality and increased sales.

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Events Services Success stories in Driving ROI and Results using Affiliate Marketing solutions

Hellotickets - Events Services - Medium

Tapfiliate helped Hellotickets automate and scale their affiliate marketing. Before Tapfiliate, Hellotickets managed partnerships manually, which took too much time... and limited growth. With Tapfiliate, they streamlined affiliate onboarding, tracking, and payouts. The platform's real-time reporting and automated features saved time and improved program performance. Hellotickets praised Tapfiliate's support team and user-friendly interface.

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Top Stories in Events Services about adoption of Email Security software

FLISoL Bogotá DC team - Events Services

ONLYOFFICE Workspace helped the FLISoL Bogotá DC team organize their annual event and manage documents in one place. The team used... ONLYOFFICE to share files, track tasks, send emails, and schedule meetings. They switched from local servers to ONLYOFFICE for better stability and support. The platform's access permissions made sharing documents easy and secure. ONLYOFFICE support quickly resolved issues after a domain migration. The team recommends ONLYOFFICE as a strong, ethical cloud solution.

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Events Services Clients Speak: The Impact of deploying Conversational Marketing solutions

 

Eventbrite - Events Services - Large

San Francisco, USA
Email deliverability analytics for campaigns Email deliverability Campaign analytics

Bird Deliverability Analytics helped Eventbrite cut campaign seeding time from hours to minutes. The platform gave Eventbrite accurate, real-time deliverability... metrics for all teams. This improved inbox placement and reduced manual work for customer experience and email teams. Eventbrite now saves hours on email operations and tracks deliverability issues faster. Reliable metrics support better decision making and a smoother ticketing experience.

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Events Services Success stories in Driving ROI and Results using Digital Analytics solutions

My Date Jar - Events Services - Small

Buildfire helped My Date Jar launch an interactive mobile app for event planning and community engagement. The app reached over... 2,000 downloads and 1,400 users, sending 54,000+ push notifications. Buildfire completed the project ahead of schedule and provided a wide range of plugins to enhance the business model. My Date Jar now supports over 2,500 locations and hundreds of events, with plans to reach 5,000 users in 90 days. The founder praised Buildfire's collaborative process and marketing support.

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Measuring POS Success in Events Services Deployments

 

Booster - Events Services - Medium

Atlanta, USA
Online fundraising payment processing School account onboarding automation Payment processing Fundraising management

Booster switched to Stripe Connect after its previous payment processor shut down. The team needed a fast, easy-to-integrate solution for... its MyBooster fundraising platform. Stripe's documentation and APIs helped Booster onboard nearly 2,000 schools in three weeks. Failed payouts dropped sharply with Stripe Financial Connections. Booster now uses Stripe Data Pipeline to analyze donation trends and improve fundraising results.

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How SEO is Delivering ROI for Events Services Leaders

Lake Tahoe Visitors Authority (LTVA) - Events Services - Medium

BrightEdge helped Lake Tahoe Visitors Authority boost TahoeSouth. com's mobile organic search traffic by 345%. Noble Studios used BrightEdge's content...performance marketing platform to find high-intent keywords and optimize event pages. Mobile page views increased by 102%. Desktop traffic rose 14%. The SEO strategy focused on long-tail keywords and ongoing optimization. This led to more qualified visitors and higher conversion rates for local businesses.

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How Publisher Ad Management is Delivering ROI for Events Services Leaders

 

Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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Events Services examples of Driving Business Value with Digital Experience Platform

 

Bogotá Chamber of Commerce - Events Services - Large

Bogotá, Colombia
Event website management Designer-industry matchmaking Event management Content management

Ibexa DXP powers the Bogotá Fashion Week website. The Bogotá Chamber of Commerce uses the platform to showcase top Colombian... fashion designers. The site connects designers with industry leaders. Ibexa partner Aplyca developed the site as part of a multi-site installation. This helps grow the fashion industry in Colombia. The project streamlines digital operations for the event.

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How Customer Journey and Experience is Delivering ROI for Events Services Leaders

 

Cvent - Events Services - Large

Tysons, USA
Support number monitoring and testing Customer support operations

Cvent used Cyara’s Voice Assure to monitor and test their international support numbers. Before, Cvent waited for clients to report... unreachable numbers and struggled to verify issues. With Cyara, they now detect problems proactively using automated test calls. This led to a significant reduction in resolution time and improved provider management. Cvent can now quickly share call records and troubleshoot issues, boosting customer satisfaction and service quality.

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How Influencer Marketing is Delivering ROI for Events Services Leaders

 

Solidays - Events Services - Small

Paris, France
Influencer campaign management for events Health awareness message amplification Influencer marketing Event promotion

Kolsquare helped Solidays, a major French festival, boost its HIV prevention message. Solidays used Kolsquare to find and manage 43... engaged creators, reaching 9 million people and generating €1M in earned media value. The platform let Solidays track which creators truly spread their message. This data-driven approach made their campaigns more effective and helped fund vital health programs. Solidays now uses influence marketing to reach young people and support its mission beyond the festival.

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Top Stories in Events Services about adoption of Team Collaboration software

 

Mind the Product - Events Services - Small

London, UK
Remote work culture enablement Global event and training delivery Remote work management Community building

Mind the Product used AnywhereWorks to support a global remote work culture. The company grew from a small meetup to... a community with over 150,000 members and events in 155 countries. CEO James Mayes highlights how remote work enabled flexibility and diversity in hiring. Mind the Product now offers training and conferences for tech professionals worldwide. Remote work helped the team balance work and personal life while expanding their reach.

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Events Services examples of Driving Business Value with Customer Experience Management

 

UiPath - Events Services - Very Large

New York, USA
Event registration automation Real-time attendee flow management Event management Customer experience

Qwaiting helped UiPath manage registration for over 6,200 attendees on opening day at UiPath FORWARD 2024. The cloud-based queue management... system reduced average wait times from 12 minutes to just 3.5 minutes. Self-service kiosks and real-time analytics improved the check-in process. Attendee satisfaction reached 98%. Manual ticketing was eliminated, making the event experience smooth and modern.

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Top Stories in Events Services about adoption of Calendar software

 

Grip - Events Services - Small

London, UK
Time tracking for project management Resource allocation and scheduling Workforce management Project management

Grip used Clockify to improve time tracking and resource allocation. Before Clockify, they struggled to estimate project timelines and manage... budgets. With Clockify, they gained accurate reports and better workload scheduling. The integration with project management tools and CRM helped them make informed business decisions. Clockify became essential for their productivity and growth.

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How Website Builder is Delivering ROI for Events Services Leaders

 

Company Name - Events Services - Small

White label website builder for events Website building Events management

Simvoly helped a digital agency focused on live and online events reach over 300 subscribers. The agency achieved $15,000 in... monthly recurring revenue using Simvoly's white label website builder. Their business model is DIY SaaS for event services. Simvoly enabled them to scale their subscriber base and grow revenue. The platform supported their specialty in live and online events.

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Events Services Success stories in Driving ROI and Results using Search and Social Advertising solutions

STEP Conference - Events Services

ROI Hunter helped STEP Conference use Facebook ads and Google Analytics to boost event marketing. STEP created custom and lookalike... audiences, used A/B testing, and set up automatic rules for campaign optimization. Over 90% of the marketing budget went to Facebook. STEP tripled attendance from 700 to over 2,000 and saw 400% sales growth. The conference became the fastest growing tech event in the Middle East.

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Events Services Clients Speak: The Impact of deploying Employee Experience Management solutions

Imprint Events Group - Events Services

Empuls helped Imprint Events Group by offering Microsoft Teams integration. The team at Imprint Events Group chose Empuls for this... feature. They experienced some minor bugs, but these were fixed quickly. The company is happy with the solution. Empuls supports employee recognition and engagement for event services.

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Events Services Success stories in Driving ROI and Results using Data Security solutions

 

VTM Group - Events Services - Small

Beaverton, USA
Auditing management for IT systems Sensitive data access monitoring IT security management Compliance management

VTM Group used Netwrix Auditor to protect sensitive data for over 40 client organizations. The IT team gained visibility into... user activity and quickly detected unauthorized access attempts. Netwrix Auditor helped centralize auditing for Active Directory and file servers. The solution improved team communication and reduced the risk of business downtime. VTM Group enhanced security and streamlined compliance processes.

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Events Services Success stories in Driving ROI and Results using Web Security solutions

 

Freeman - Events Services - Large

Dallas, USA
Website redesign and optimization Content management workflow improvement Website performance optimization Content management

WP Engine powered Freeman's new website, rebuilt by WebDevStudios, to achieve a perfect 100 PageSpeed Insights score. The redesign used... custom WordPress block themes and NitroPack for caching and optimization. Freeman saw an 80% drop in bounce rate and users viewed twice as many pages per session. Content management became easier and more consistent for the team. The new site improved user engagement and technical reliability.

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Measuring Demand Generation Success in Events Services Deployments

 

Informa - Events Services - Very Large

London, UK
Email engagement optimization for events Customer engagement Event marketing

Informa used Upland’s Adestra to boost email engagement for their Connect Real Estate events. They applied Adestra’s testing features, like... multivariant testing and Personal Delivery Time, to improve email performance. This led to a 3.5% average increase in click-through rates. Informa also saw a 29% rise in confirmed event attendees. The team focused on making their emails stand out in crowded inboxes.

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