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Driving ROI and results: Understanding the Impact of Sales Engagement in Information Technology And Services

RingCentral - Information Technology And Services - Large

ConnectAndSell Lightning helped RingCentral boost sales conversations. Their lead qualification team saw up to 1,000 dials and over 50 conversations... a day, a 10x increase in output. The platform improved both the quantity and quality of sales calls. OutboundOnDemand let RingCentral test campaigns fast and handle spikes in lead volume. Metrics from ConnectAndSell made it easy to set targets and coach sales reps. RingCentral gained more pipeline and revenue using ConnectAndSell's sales acceleration tools.

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RingCentral - Information Technology And Services - Large

ConnectAndSell Lightning helped RingCentral boost sales conversations. Their lead qualification team saw up to 1,000 dials and over 50 conversations... a day, a 10x increase in output. The platform improved both the quantity and quality of sales calls. OutboundOnDemand let RingCentral test campaigns fast and handle spikes in lead volume. Metrics from ConnectAndSell made it easy to set targets and coach sales reps. RingCentral gained more pipeline and revenue using ConnectAndSell's sales acceleration tools.

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1010data - Information Technology And Services

Revenue Accelerators helped 1010data boost sales and marketing results. 1010data needed to grow fast and reach more top executives in... Fortune 100 companies. Revenue Accelerators ran workshops and built value-based messaging for the C-Suite. 1010data saw a 1.5X greater pipeline, 115% larger deals, 3X more account conversations, and a 24X ROI. They also improved senior executive engagement by 40% and transformed into an insight-led sales team.

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Alchemy Cloud - Information Technology And Services

Clari Copilot helped Alchemy Cloud improve sales intelligence and onboarding. The sales team used Clari Copilot to capture and analyze... sales calls from prospecting to closing. The tool made onboarding new team members faster, with a 50 percent reduction in ramp time. All sales information is now cataloged and searchable. Clari Copilot supports ongoing training and knowledge transfer for the team.

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A 250M provider of high-performance data center services - Information Technology And Services

Intelliverse helped a large data center services provider improve appointment setting and marketing intelligence. The client wanted more qualified meetings... and better brand awareness than their in-house team could deliver. Intelliverse provided a dedicated team and transparent reporting. In 6 months, they generated over 85 qualified prospect meetings, found 50 future interest prospects, and uncovered 35 competitor contracts. The program also disqualified 270 suspects and improved outbound prospecting results.

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Algo - Information Technology And Services

Einstein 1 Service helped Algo cut service call times by 80%. Algo used the platform to improve customer support. The... solution made service faster and more efficient. This led to big time savings for Algo's team. The case shows how AI can help IT companies serve customers better.

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Algo - Information Technology And Services

Einstein 1 Service helped Algo cut service call times by 80%. Algo used the platform to improve customer support. The... solution made service faster and more efficient. This led to big time savings for Algo's team. The case shows how AI can help IT companies serve customers better.

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Algo - Information Technology And Services

Einstein 1 Service helped Algo cut service call times by 80%. Algo used the platform to improve customer support. The... solution made service faster and more efficient. This led to big time savings for Algo's team. The case shows how AI can help IT companies serve customers better.

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Algo - Information Technology And Services

Einstein 1 Service helped Algo cut service call times by 80%. Algo used the platform to improve customer support. The... solution made service faster and more efficient. This led to big time savings for Algo's team. The case shows how AI can help IT companies serve customers better.

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Algo - Information Technology And Services

Einstein 1 Service helped Algo cut service call times by 80%. Algo used the platform to improve customer support. The... solution made service faster and more efficient. This led to big time savings for Algo's team. The case shows how AI can help IT companies serve customers better.

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Ai4 - Information Technology And Services

Adapt helped Ai4 boost prospecting productivity by 25%. The team saw a 20% increase in revenue after using Adapt. Ai4... used Adapt to get accurate B2B data and stop manual prospecting. The platform's advanced filtering let them target key decision makers. Ai4 found new markets and grew faster with Adapt's data tools.

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Backblaze - Information Technology And Services - Large

Orum helped Backblaze boost sales productivity by up to 10X. Backblaze used Orum’s integration with Outreach and Gong to streamline... outbound calling and call reviews. Rep ramp time dropped from three months to two months. The analytics and single sign-on features made it easy for sales leaders to track and improve performance. Orum’s platform let Backblaze adjust call processes instantly, supporting continuous growth.

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Rootly - Information Technology And Services

Outreach helped Rootly improve their sales communications. Rootly switched to Outreach because their old sales platform was slowing them down.... With Outreach, Rootly's team used workflow analysis and analytics to cut out extra steps and focus on what worked. They saw a 41% increase in prospects contacted, a 69% increase in meetings scheduled, a 130% increase in emails delivered, and a 640% increase in LinkedIn prospects contacted. Fast support from Outreach made a big difference for Rootly's team.

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Smart Solutions International (SSI) - Information Technology And Services

FunnelFLARE helped Smart Solutions International (SSI) save time for their sales team. SSI needed to automate follow-ups and make sales... reps more efficient. They used FunnelFLARE to build drip campaigns and automate webinar follow-ups. The integration with Salesforce and other platforms made the process easy. As a result, SSI saved time, handled more prospects, and expanded into new territories.

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Eleven Labs - Information Technology And Services

Eleven Labs used Elision’s Voicelink platform to improve customer conversations. They faced issues with telecom compliance, call drops, and high... costs. Voicelink enabled ultra-low latency, clear call quality, and local Indian numbers. The solution now handles about 1 million calls per month and supports 120-150 channels. This led to better customer engagement and faster query resolution.

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The Sales Engagement Blueprint for Better Selection Decisions in Marketing And Advertising

AdCellerant - Marketing And Advertising

Yext Listings helped AdCellerant manage thousands of business listings and improve SEO. AdCellerant needed a scalable, centralized system to support... rapid growth and a large client base. Yext's platform streamlined listings, reviews, and social media management. The team managed over 2,000 advertisers from one dashboard. In one year, AdCellerant achieved over 94 million listing impressions using Yext.

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DesignScript - Marketing And Advertising

DesignScript, a digital marketing agency, faced challenges in enhancing its outbound sales strategy. They struggled with low engagement rates, inconsistent... follow-ups, and resource-intensive processes. By using SalesBlink, they automated cold email sequences, drafted emails with BlinkGPT AI, and optimized sales sequences. This led to sending over 30,000 emails with an 83% open rate and 1,073 positive replies. The agency generated a $10M+ revenue pipeline and closed over 50 deals, significantly boosting their sales efforts.

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SMBclix.com - Marketing And Advertising - Small

Mailshake helped SMBclix. com speed up link building outreach. Before Mailshake, sending 200 personalized emails took 13-20 hours. With Mailshake,...the same task took about an hour. The tool's follow-up sequences saved even more time. This made link building campaigns much more efficient for SMBclix.com.

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Revvix - Marketing And Advertising - Small

Saleshandy helped Revvix automate their sales process and manage leads better. Revvix faced problems with prospect management, inefficient email outreach,... and poor campaign visibility. With Saleshandy, they organized contacts, automated cold email campaigns, and gained real-time insights. This led to a 100% automated sales process, increased lead generation, and reduced outreach costs. Revvix saw higher conversion rates and significant time and cost savings.

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BatLinks.io - Marketing And Advertising - Small

GMass helped BatLinks. io, a link building agency, boost open rates by 20% and conversion rates by 8%. The team...saved $5,000 per month by improving email deliverability and automating campaign reporting. GMass’s integration with Gmail and Google Sheets made tracking campaign results easy. BatLinks.io now relies on cold email outreach to deliver value to clients. The agency eliminated manual work and increased efficiency with GMass.

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FlyTech - Marketing And Advertising - Small

SmartReach. io helped FlyTech, a New York-based outbound sales agency, achieve a 67% connect rate and boost meeting bookings. FlyTech...faced challenges with inefficient outreach and low engagement before switching platforms. With SmartReach.io, they improved email deliverability, automated workflows, and gained detailed insights. The agency now enjoys open rates between 63% and 75% and meeting rates of 3-5% for clients. These results led to more booked meetings and successful deals for FlyTech's B2B SaaS clients.

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87seconds - Marketing And Advertising

Overloop AI helped 87seconds automate sales outreach. The company saw a 12x increase in meetings in 5 months. Each sales... rep saved 120 hours per month. One rep generated $400,000 in sales in 3 months. Overloop AI made prospecting and campaign setup much faster. 87seconds used AI to focus on building client relationships and growing revenue.

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The Latest Sales Engagement Deployments delivering value in Financial Services

Barber Financial Group - Financial Services

Barber Financial Group uses Cirrus Insight to capture client meeting data in Salesforce. This helps improve client experience. They have... 2400 client meetings a year. Before, it took 5 touches to book a meeting. Now, it takes 1-2 touches.

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Capital Institutional Services (CAPIS) - Financial Services

Revenue Grid helped CAPIS double client activity. CAPIS used Salesforce and Outlook but struggled with manual updates and poor data... quality. Revenue Grid automated email activity capture and Salesforce updates. The sales team saved time and improved communication. Team management became easier. Client interactions increased and Salesforce data stayed accurate.

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Capital Institutional Services (CAPIS) - Financial Services

Revenue Grid helped CAPIS double client activity. CAPIS used Salesforce and Outlook but struggled with manual updates and poor data... quality. Revenue Grid automated email activity capture and Salesforce updates. The sales team saved time and improved communication. Team management became easier. Client interactions increased and Salesforce data stayed accurate.

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Cappy - Financial Services

Ebsta's Revenue Intelligence platform helped Cappy use MEDDPICC inside HubSpot. Before Ebsta, Cappy struggled with inconsistent deal qualification and lacked... pipeline visibility. Integrating Ebsta with HubSpot let them qualify deals, track pipeline changes, and spot risks in one place. Sales leaders gained insights to coach reps and keep deals on track. The solution reduced admin work and made deal reviews easier for managers.

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Cappy - Financial Services

Ebsta's Revenue Intelligence platform helped Cappy use MEDDPICC inside HubSpot. Before Ebsta, Cappy struggled with inconsistent deal qualification and lacked... pipeline visibility. Integrating Ebsta with HubSpot let them qualify deals, track pipeline changes, and spot risks in one place. Sales leaders gained insights to coach reps and keep deals on track. The solution reduced admin work and made deal reviews easier for managers.

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USB Payment Processing - Financial Services

Koncert helped USB Payment Processing boost their sales call connection rate. The company struggled with calls being marked as spam... and a low 6% connection rate. After switching to Koncert's AI parallel dialer and integrating with HubSpot, their connection rate jumped to 20%. They now make about 45,000 calls and get 3,500 connections and 190 appointments each month. The improved process supports growth for their sales teams.

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Sales Engagement in Action in Other Industries

Volopay

Volopay increased demo bookings by 30% using Outplay's multichannel cadences. They used phone, email, and social channels like LinkedIn. Outplay's... tools helped them test and improve email success. Volopay's SDRs used Outplay's dialer for effective phone calls. The multichannel approach led to more demos and growth.

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Mimeo - Printing

Yesware helped Mimeo save 4,200 hours per month with sales automation. Mimeo used Yesware's email tracking and Gmail dashboard to... get real-time data on email opens, clicks, and attachment views. This gave their sales team better insight into what works and what does not. Each rep saved 2 hours per day, and overall rep productivity increased by 10%. Mimeo now has more selling hours and better data for sales coaching.

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Group GTI

Klenty helped Group GTI improve their sales engagement process. The team used Klenty to execute strategic, goal-driven outreach. They leveraged... features like AI-powered sales cadences and automated dialing. This made their outreach more efficient. Group GTI saw better productivity and streamlined their sales workflow.

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Seismic

Seismic wanted to improve their outbound sales process. They used ZoomInfo Copilot to get AI-driven insights. This helped them find... new prospects and tailor their messaging. Seismic's team became 54% more productive and saved 11.5 hours per week. They also attributed 39% of their active pipeline to ZoomInfo signals.

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Automobile.it - Automotive - Large

Kaisa's customer engagement platform helped Automobile. it transform the car buying and selling experience in Italy. The platform serves over...8,500 Italian dealerships and reaches 2.9 million unique users each month. Key features include data capture, audience building, personalized engagement, and performance tracking. Automobile.it uses Kaisa to optimize customer journeys for both professional dealers and private buyers and sellers. Security and compliance are also highlighted as core strengths of the solution.

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Sales Engagement in Action in Computer Software

Epicor - Computer Software

InsideSales Playbooks helped Epicor improve sales processes. Epicor used the platform to manage leads and automate sales tasks. The solution... integrated with Salesforce, Microsoft, and SAP. Epicor saw better sales team performance and more efficient workflows. The case highlights the benefits of using InsideSales for large software companies.

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ToneDen - Computer Software

Polymail helped ToneDen, a software company, improve sales efficiency. ToneDen needed a better way to manage complex sales deals as... a team. Polymail let them collaborate on email conversations and track prospect engagement. The team saw a 40% increase in sales efficiency. Polymail also made onboarding new sales reps easier and improved team communication.

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Ashby - Computer Software

Apollo helped Ashby fix outbound email deliverability and scale their outreach. Cole D'Ambra, the only demand generation marketer, used Apollo... to target high-value accounts. Ashby saw a 460% increase in reply rate and a 59% increase in open rate. Deliverability improved by 55%. Meetings booked grew by 4x. Apollo enabled Ashby to run more personalized and effective outbound campaigns.

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Canopy - Computer Software

Kixie + HubSpot integration helped Canopy, a tax software company, cut their time to first call from 35 minutes to 9 minutes. Canopy also increased... their conversion rate by 3%. The integration let sales reps make over 150 calls a day, use local presence dialing, and drop voicemails automatically. Canopy found the setup easy and support responsive. The new process made it simple for SDRs to reach more leads fast.

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Sales Engagement in Action in Consumer Services

BNamericas - Consumer Services - Medium

Dialpad Connect helped BNamericas improve communication for over 150 employees and 700 clients across Latin America. The company needed a... multilingual VoIP platform that integrated with Salesforce, Outreach, and Clari. Dialpad delivered seamless onboarding, strong call quality, and easy integration with sales tools. BNamericas now tracks call metrics and KPIs, gaining insights they lacked before. Virtual phone numbers for multiple countries increased call pickup rates and efficiency.

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Zembr - Consumer Services - Medium

Myphoner helped Zembr move from spreadsheets to a dedicated cold calling platform. Zembr needed better transparency, reporting, and agent focus.... Myphoner provided campaign overviews, agent management, and easy data export. Zembr onboarded 14 agents quickly with Myphoner's simple interface. The platform improved lead management and client reporting for teleservices.

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Drs. Orders & More - Consumer Services

VanillaSoft helped Drs. Orders & More fix problems with lead management. Before, managers had little control and important leads were... lost. With VanillaSoft, they used queue-based contact management and rules-based routing. This made sure every account got attention and improved workflow. The company made more calls and got more sales. Managers now have flexibility to monitor and change workflows easily.

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Drs. Orders & More - Consumer Services

VanillaSoft helped Drs. Orders & More fix problems with lead management. Before, managers had little control and important leads were... lost. With VanillaSoft, they used queue-based contact management and rules-based routing. This made sure every account got attention and improved workflow. The company made more calls and got more sales. Managers now have flexibility to monitor and change workflows easily.

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Driving ROI and results: Understanding the Impact of Sales Engagement in Education

Zell Education - Education - Medium

LeadSquared helped Zell Education save over 1,000 hours by automating sales, support, and student engagement. The platform unified their tech... stack, cut manual work by 90%, and improved CSAT by 55%. First response times became 30% faster. Custom workflows and integrations with tools like WhatsApp and Zoom made student journeys seamless. Zell now delivers better learner experiences and scales faster in the EdTech market.

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Cultural Experiences Abroad (CEA) - Education

Revenue. io helped Cultural Experiences Abroad (CEA) move to remote work fast in 2020. CEA used the Global Communications Hub...with Voicemail Drop, DialNext, and call logging. This made their team more productive and saved time. CEA could support students worldwide and keep them safe. The new system made outreach and operations much more efficient.

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Brandywine Community Schools - Education

Boomerang helped Brandywine Community Schools manage email overload. Superintendent Travis Walker used Inbox Pause to stop emails after work hours.... This set clear boundaries and improved his work-life balance. He also used recurring messages for weekly team check-ins. Boomerang made it easier for him to focus at work and be present with his family. The tool set expectations for response times and reduced stress from constant email notifications.

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Driving ROI and results: Understanding the Impact of Sales Engagement in Retail

Big Frog of Brandon, FL (Franchise) - Retail

Retreva helped Big Frog of Brandon, FL reopen their store after four years and move to a new area. The team used... Retreva to find contacts, automate cold emailing, and set meetings. This made it easy to reach old and new customers. Big Frog generated 5-10 leads and 1 meeting per month. They closed over 150 deals in less than a year. The owner says Retreva made prospecting faster and more efficient.

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Watches.com - Retail - Medium

Fixel helped Watches. com triple their return on ad spend (ROAS) from always-on campaigns. Before Fixel, Watches.com used Criteo to...target only in Google’s Display Network. With Fixel’s audience segmentation, they focused on high-value visitors for retargeting. Their Facebook remarketing test showed 4x ROAS for all site visitors, 12x for cart abandonment, and 36x for Fixel high-engagement segments. The CEO praised Fixel for automating work and improving focus.

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The Sales Engagement Blueprint for Better Selection Decisions in Transportationtruckingrailroad

Geodis Wilson - Transportation/trucking/railroad

Sidetrade Network helped Geodis Wilson reorganize credit management across 12 countries. The solution improved cash collection, reduced late payments by... 1 day in under 3 months, and delivered a cash gain of millions of euros. Geodis Wilson professionalized its collection teams and automated processes. Over 800 employees used the system, speeding up reminders for 10,000 customer accounts. The company saw better productivity and customer relationships.

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Flagger Force - Transportation/trucking/railroad

ContactMonkey helped Flagger Force improve internal email communication. The team faced issues with emails being marked as phishing and poor... analytics. After switching to ContactMonkey, they saw a 40% increase in email open rates. The solution offered real-time collaboration, better Outlook integration, and reliable analytics. Admins and content creators found the template builder easy to use. Employees now receive important updates without marking them as phishing.

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Driving ROI and results: Understanding the Impact of Sales Engagement in Insurance

Bennie - Insurance

Mixmax helped Bennie double their cold email reply rates to 2%, twice the industry average for HR emails. Bennie used Mixmax... for email templates, sequences, Gmail and Salesforce integration, and AI-powered send times. The platform unified tools for AEs, SDRs, and consultants, boosting team collaboration and productivity. Each SDR now sets up about 15 meetings per month. Implementation took less than a week with only one training session needed.

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Recent adoption and success with Sales Engagement software in Non Profit Organization Management

American Cancer Society - Non Profit Organization Management

PoliteMail helped the American Cancer Society improve internal email communications. The team switched from a complex email tool to PoliteMail... for better tracking and reporting. They used custom templates and real-time analytics to boost engagement. Within nine months, open rates increased by 44%. The team now sends all leadership emails through PoliteMail to track if staff read important messages.

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Sales Engagement in Action in Media Production

Business RadioX - Media Production

Reply helped Business RadioX automate their outreach for booking guests. Michael Greenberg used Reply to send cold email invitations. Open... rates reached 60-70%. Time spent on outreach dropped from up to 10 hours a week to as low as 1 hour a month. Business RadioX plans to use Reply for international expansion.

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Sales Engagement in Action in Health Wellness And Fitness

Wellness Coach - Health, Wellness And Fitness

Wellness Coach wanted to reach more HR executives and improve their sales process. They used KalendarAI instead of LinkedIn and... SDRs to find leads. In the first month, they spent $800 and got 12 meetings with HR executives. They closed a deal worth over $50,000. KalendarAI gave them more than 20 times the return on their spend. The sales team became more efficient and could target the right people.

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The Sales Engagement Blueprint for Better Selection Decisions in Banking

One of America’s Big Four Banks - Banking - Very Large

Riva helped one of America’s Big Four Banks connect Salesforce and Outlook. Before Riva, the bank struggled with gaps in... Salesforce Customer 360 visibility and client engagement data. Riva enabled secure, seamless syncing of Salesforce, calendar, and email data. The bank saw more meaningful client interactions, better Salesforce adoption, improved data quality, and higher productivity. Riva also helped the bank meet strict regulatory standards and protect customer privacy.

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Driving ROI and results: Understanding the Impact of Sales Engagement in Telecommunications

Vast Networks - Telecommunications

Veloxy helped Vast Networks grow sales by 400%. Vast Networks used Veloxy's Sales AI and Salesforce integration. The company improved... sales productivity and data quality. After three months, they doubled their sales win rate. Veloxy made it easier for Vast Networks to manage leads and pipeline. The results show strong sales growth and better use of Salesforce.

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Driving ROI and results: Understanding the Impact of Sales Engagement in Apparel And Fashion

adidas - Apparel & Fashion

Criteo helped adidas improve their online shopping experience. adidas used Criteo's commerce media platform to reach more shoppers. The solution... included dynamic retargeting and personalized product ads. This made shopping more engaging for adidas customers. The case shows how Criteo supports big brands in the apparel and fashion industry.

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Driving ROI and results: Understanding the Impact of Sales Engagement in Manufacturing

3M - Manufacturing

Salesloft helped 3M improve its inside sales team in the US and Canada. 3M wanted to boost rep productivity and... make new hire training faster. They used Salesloft to reach more customers, streamline messaging, and keep sales data accurate. 3M cut the time to close deals by 60%. Salesloft made it easier for new sales reps to get started and helped the team maximize revenue.

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The Latest Sales Engagement Deployments delivering value in Hospitality

The Bay Club - Hospitality

MassMailer helped The Bay Club, a luxury lifestyle club in California, solve Salesforce's email sending limits. The Bay Club needed... to send mass email campaigns to thousands of customers but Salesforce only allowed 1,000 emails per day. They chose MassMailer for its flexibility, pre-built and custom templates, and scheduling features. The IT Manager praised MassMailer's support and ease of use. MassMailer improved their sales and marketing productivity.

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The Sales Engagement Blueprint for Better Selection Decisions in Internet

StartMail - Internet

ShuttleCloud helped StartMail make email migration easy for new users. StartMail wanted users to move emails and contacts from old... providers quickly and safely. ShuttleCloud built a branded migration portal for StartMail. The portal supports English and German. Users can track migration status and import data with a few clicks. StartMail can now see migration insights without risking privacy.

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The Latest Sales Engagement Deployments delivering value in Hospital And Health Care

Adventist Health - Hospital & Health Care - Very Large

Poppulo Harmony Signage Cloud helped Adventist Health cut content update time by 16 hours per month. The health system expanded... to 195 digital signage screens across 20 markets, with 80% patient-facing. The solution reduced print costs by tens of thousands of dollars and improved environmental impact. Local contributors now manage content, boosting engagement and recognition. Digital signage supports patient education and employee experience across the hospital network.

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