Automotive: Case Studies, ROI & Implementation Examples

Exotel unified JSW MG Motor India's customer communications with a cloud contact center. Over 400 agents now use a single... number, improving service tracking and brand consistency. An automated feedback system raised the feedback collection rate to 85% and resolved 90% of issues within 24 hours. Customer satisfaction scores increased by 22%. Dealership inquiry handling efficiency improved by 18%, and agent productivity rose by 20%.
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Contivio helped Speedmaster unify global customer service inside NetSuite. Speedmaster replaced Zendesk with Contivio, connecting calls, chats, and emails to... one customer record. This change led to a 30% increase in efficiency for inbound and outbound contacts. Teams now access real-time customer data and AI-powered insights across APAC, North America, and EU. Leaders gain executive visibility and a clean data foundation for future AI projects.
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Ameyo provided a leading automotive company in Kenya with an all-in-one contact center solution. The company faced issues with siloed... communication, fragmented customer data, and limited interaction channels. Ameyo enabled omnichannel interactions and improved CRM integration. The solution led to higher conversion rates and faster response to customer queries. The customer now enjoys a seamless customer journey and better visibility of customer information.
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Ameyo provided a leading automotive company in Kenya with an all-in-one contact center solution. The company faced issues with siloed... communication, fragmented customer data, and limited interaction channels. Ameyo enabled omnichannel interactions and improved CRM integration. The solution led to higher conversion rates and faster response to customer queries. The customer now enjoys a seamless customer journey and better visibility of customer information.
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Ameyo provided a leading automotive company in Kenya with an all-in-one contact center solution. The company faced issues with siloed... communication, fragmented customer data, and limited interaction channels. Ameyo enabled omnichannel interactions and improved CRM integration. The solution led to higher conversion rates and faster response to customer queries. The customer now enjoys a seamless customer journey and better visibility of customer information.
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Ameyo provided a leading automotive company in Kenya with an all-in-one contact center solution. The company faced issues with siloed... communication, fragmented customer data, and limited interaction channels. Ameyo enabled omnichannel interactions and improved CRM integration. The solution led to higher conversion rates and faster response to customer queries. The customer now enjoys a seamless customer journey and better visibility of customer information.
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Centrale Automobile Chérifienne used Vocalcom Salesforce Edition to unify customer service. They integrated customer interactions into Salesforce CRM. The company... now handles 9,000 calls per month with 15 agents. Reachability improved to 95–97%. The solution supports remote work and real-time supervision. CAC delivers 16,000 cars per year in Morocco.
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Tesla used Amdocs Studios to create the GoElectric digital experience. This interactive feature on Tesla’s website helped answer common questions... about electric cars. It let users explore Tesla’s technology from home. GoElectric became the second most visited page on Tesla’s site and generated many leads for the Model-S sedan. The digital showroom turned customer doubts into purchase reservations.
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CallMiner OmniAgent helped AAA Auto improve customer experience with advanced voicebot automation. The solution enabled AAA Auto to handle requests... in four languages and recognize 88% of topics in customer calls. The company saw a 35% reduction in unrecognized requests and 1,264 customers completed the NPS survey. The voicebot achieved results comparable to human agents and often exceeded them. AAA Auto can now easily monitor and evaluate customer satisfaction campaigns.
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Observe. AI Auto QA helped Cox Automotive standardize quality assurance across 13 brands and 2,000 support agents. Before, each contact...center had its own QA process. Now, Auto QA evaluates up to 100% of interactions, replacing random sampling and reducing bias. Cox Automotive now completes over 90,000 evaluations per month, up from just four per agent. QA scores rose by 2–3% after implementation. The company uses insights from Auto QA to coach agents and improve customer experience.
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Scorebuddy helped AutoPay replace an outdated Microsoft Access QA system. AutoPay needed a scalable solution to handle rapid growth and... more loan applications. With Scorebuddy, AutoPay customized scorecards and improved accountability for managers and loan specialists. The platform made it easier to track complaints and analyze team performance. AutoPay saw better workflows, higher productivity, and improved staff morale.
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Motability Operations used Verint Speech Analytics to analyze every customer call. The company created a Customer Forum to share insights... and improve the customer journey. They grew the forum tenfold and used actionable data to change IVR messages and website content. Motability improved agent training and reduced unnecessary calls. Verint Speech Analytics helped them understand customer sentiment and drive process improvements.
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Motability Operations used Verint Speech Analytics to analyze every customer call. The company created a Customer Forum to share insights... and improve the customer journey. They grew the forum tenfold and used actionable data to change IVR messages and website content. Motability improved agent training and reduced unnecessary calls. Verint Speech Analytics helped them understand customer sentiment and drive process improvements.
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Freshdesk helped Van Mossel's lease division improve customer service efficiency. The team moved from Outlook to Freshdesk for better ticket... management and workload visibility. Agents now use smart ticket routing and analytics to prioritize and resolve tickets faster. The system supports multiple channels, including WhatsApp and website chat. Van Mossel saw a clear boost in productivity and faster ticket resolution. Analytics dashboards help adjust staffing and improve service quality.
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Mitel helped The Van Mossel Groep (VMG), a leading automotive company in Benelux, unify communications across 60 sites and 400 users in Belgium. VMG replaced legacy... phone systems with Mitel’s MiVoice Business and MiContact Center, centralizing customer contact and reporting. Over 120 customer-facing employees now use a single platform for calls, texts, and photos, improving customer service and business processes. Employees gained flexibility for remote work with unified communications and DECT mobility. VMG can now activate new users and workflows faster as they continue to expand.
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Mitel helped The Van Mossel Groep (VMG), a leading automotive company in Benelux, unify communications across 60 sites and 400 users in Belgium. VMG replaced legacy... phone systems with Mitel’s MiVoice Business and MiContact Center, centralizing customer contact and reporting. Over 120 customer-facing employees now use a single platform for calls, texts, and photos, improving customer service and business processes. Employees gained flexibility for remote work with unified communications and DECT mobility. VMG can now activate new users and workflows faster as they continue to expand.
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Alberta Motor Association migrated to Genesys Cloud to support 900 agents handling 600,000 calls yearly. The organization uses Genesys workforce... engagement management and IVR features. Genesys Cloud's flexibility and SaaS model fit AMA's technology roadmap. Genesys Professional Services helped implement the solution and test CRM integrations. AMA benefits from improved support across business units.
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AnywhereNow helped Mazda modernize its legacy systems and bring call centers in-house. Mazda used Dialogue Studio to connect business systems... and integrate with their CRM. This enabled intelligent routing and brought more reps online. Mazda leveraged its Microsoft ecosystem investment. The project saved Mazda $1.8M USD.
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BMW Group used CM. com's SMS Gateway to power its ConnectedDrive services. SMS ensures drivers stay connected, even in areas...with poor mobile internet. The migration to CM.com’s platform was seamless, with a 100% success rate in vehicle testing. CM.com’s API and infrastructure support global communication and future scalability. The partnership provides 24/7 support and reliable messaging for BMW’s operations.
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Smith. ai’s Live Chat helped Specialized ECU Repair capture 20 new leads in the first week. Three of those leads...bought $1,000 products, covering a full year of service costs. The shop used Smith.ai’s 24/7 chat agents to respond to web and SMS inquiries. This let the team focus on car repairs instead of answering calls. No leads or clients were left unattended, improving customer service and lead conversion.
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Shopmonkey switched from Intercom to Zendesk to improve customer support for its auto repair platform. The team implemented Zendesk in... two months, gaining structured workflows and reliable reporting. Customer satisfaction scores rose from the mid-80s to over 90%, and 65–70% of tickets are now resolved in a single interaction. Zendesk’s built-in AI and ticketing system helped Shopmonkey speed up response times and scale support efficiently. The platform now enables better forecasting, automation, and a stronger customer experience.
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Freshdesk helped Van Mossel's lease division improve customer service efficiency. The team moved from Outlook to Freshdesk for better ticket... management and workload visibility. Agents now use smart ticket routing and analytics to prioritize and resolve tickets faster. The system supports multiple channels, including WhatsApp and website chat. Van Mossel saw a clear boost in productivity and faster ticket resolution. Analytics dashboards help adjust staffing and improve service quality.
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Freshdesk helped Van Mossel's lease division improve customer service efficiency. The team moved from Outlook to Freshdesk for better ticket... management and workload visibility. Agents now use smart ticket routing and analytics to prioritize and resolve tickets faster. The system supports multiple channels, including WhatsApp and website chat. Van Mossel saw a clear boost in productivity and faster ticket resolution. Analytics dashboards help adjust staffing and improve service quality.
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Freshdesk helped Van Mossel's lease division improve customer service efficiency. The team moved from Outlook to Freshdesk for better ticket... management and workload visibility. Agents now use smart ticket routing and analytics to prioritize and resolve tickets faster. The system supports multiple channels, including WhatsApp and website chat. Van Mossel saw a clear boost in productivity and faster ticket resolution. Analytics dashboards help adjust staffing and improve service quality.
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Navistar uses Control-M for Big Data to manage 20 million data records daily. The solution automates data collection and processing,... reducing manual work and improving efficiency. Engineers now save 20% of their work time, and actionable data is created five times faster. Application developers can focus on job scheduling, freeing up schedulers for strategic tasks. Navistar leverages big data to enhance remote diagnostics and vehicle uptime.
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Navistar uses Control-M for Big Data to manage 20 million data records daily. The solution automates data collection and processing,... reducing manual work and improving efficiency. Engineers now save 20% of their work time, and actionable data is created five times faster. Application developers can focus on job scheduling, freeing up schedulers for strategic tasks. Navistar leverages big data to enhance remote diagnostics and vehicle uptime.
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Aston Martin Aramco uses ServiceNow to improve efficiency and productivity. The partnership helps the team both on and off the... race track. ServiceNow streamlines workflows and supports business operations. The solution enables faster decision-making and better results. The focus is on boosting performance in a competitive environment.
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Sprinklr Insights helped a top automotive brand boost its social media purchase rate by 173%. The company unified customer data... and improved social listening using Sprinklr. Instagram engagement rose by 115% and X engagement by 809%. First response time dropped from 17 minutes to 3 minutes. Automation and reporting features saved $52,000 in yearly operating costs.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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LiveWire used Acquia Cloud Platform, Drupal, and Acquia DAM to transform its static website into a dynamic, CMS-driven experience. The new solution... let communications specialists update content without developer help. Content localization and translation became easy, supporting global expansion. The site’s performance improved, with Google Lighthouse mobile scores rising from 10 to over 50. Preorders for a new bike model sold out in 20 minutes after launch.
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Michelin used ApostropheCMS, Astro, and Svelte to modernize over 300 multilingual websites. The new headless architecture improved frontend performance and... made content management easier for editors. After the upgrade, Michelin saw a 56% increase in organic audience and a 12.5% boost in lead conversion rate. Developer teams worked faster and more independently. The platform now supports dozens of brands and 50+ languages, helping Michelin scale its digital presence.
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BMW China switched from Adobe AEM to Magnolia CMS to manage multiple websites for different departments. Magnolia’s WYSIWYG editing interface... lets business teams update content without developer help. The migration was easy due to similar system architectures. BMW China now updates sites faster, with less interdepartmental dependency and lower license costs. Content teams use publishing workflows for better review and control.
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Northwoods helped Five Star Race Car Bodies upgrade their website to a new e-commerce platform. The old site was slow,... cluttered, and hard to use, causing lost sales. Northwoods created a digital strategy and built a mobile-friendly site with better navigation and detailed product info. The new site lets users configure products and order online. Dealers now use a portal for custom pricing, saving time for sales teams.
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Lasernet helped Comline Auto Parts cut invoice customisation costs by £10,000 per country. The company needed to create branded, professional... documents after moving to Microsoft Dynamics 365. Lasernet's drag-and-drop interface let Comline design and edit documents in-house. The solution enabled fast rollout, with the first stage completed in two months. Comline now delivers consistent, brand-rich documents and saves time and money.
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Lasernet helped Comline Auto Parts cut invoice customisation costs by £10,000 per country. The company needed to create branded, professional... documents after moving to Microsoft Dynamics 365. Lasernet's drag-and-drop interface let Comline design and edit documents in-house. The solution enabled fast rollout, with the first stage completed in two months. Comline now delivers consistent, brand-rich documents and saves time and money.
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*instinctools built a multi-module app for an automotive software company to improve school transportation. The app lets staff, parents, and... drivers track students in real time and send notifications. It supports in-app messaging, voice calls, and emergency alerts. The solution integrates with iSAMS and DAKS systems. Parents can see their child's location and get updates on delays or emergencies. The app makes school transport safer and more efficient.
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Americar used Contentful to replace its old, manual tech stack. The company needed to launch localized websites and connect services... like insurance and repairs. Contentful helped Americar build a seamless, omnichannel digital experience. The team launched eight new websites in one year. Page views increased by 14%. Time spent on the site rose by 91%.
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Fylde Coast ARC, a family-run body shop, improved quality and trust by achieving BS 10125 certification. The business focused on... building consistency in its vehicle damage repair services. Certification helped boost customer confidence and set a higher standard for repair quality. The company employs 60 people and serves the automotive sector. This move strengthened their reputation and reliability in the market.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Mazda needed to migrate 500 legacy systems before support for their Java framework ended in 2025. The company chose OutSystems... to modernize its application development. With OutSystems, Mazda increased developer productivity by up to 5x and expects major cost savings. The new platform enabled faster delivery of web and mobile apps, improved user experience, and greater operational efficiency. Mazda now uses OutSystems as its standard for app development and plans to expand its use across the company.
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WAI Global used Infor CloudSuite Industrial and Infor Nexus to fix manual errors and fragmented supply chains. The company automated... workflows in manufacturing, distribution, and procurement. Real-time data replaced guesswork, giving full supply chain visibility. WAI Global now adapts quickly to market changes and cuts operational costs. Automation removed errors and helped the business grow faster.
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Shopmonkey switched from Intercom to Zendesk to improve customer support for its auto repair platform. The team implemented Zendesk in... two months, gaining structured workflows and reliable reporting. Customer satisfaction scores rose from the mid-80s to over 90%, and 65–70% of tickets are now resolved in a single interaction. Zendesk’s built-in AI and ticketing system helped Shopmonkey speed up response times and scale support efficiently. The platform now enables better forecasting, automation, and a stronger customer experience.
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Shopmonkey switched from Intercom to Zendesk to improve customer support for its auto repair platform. The team implemented Zendesk in... two months, gaining structured workflows and reliable reporting. Customer satisfaction scores rose from the mid-80s to over 90%, and 65–70% of tickets are now resolved in a single interaction. Zendesk’s built-in AI and ticketing system helped Shopmonkey speed up response times and scale support efficiently. The platform now enables better forecasting, automation, and a stronger customer experience.
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LeadSquared Dealership CRM helped DSR Leasing speed up their customer acquisition process. DSR Leasing faced slow sales cycles and disconnected... systems. LeadSquared integrated with tools like Zapier, RingCentral, and Google Sheets to automate tasks. The CRM enabled real-time lead routing, call tracking, and sales reporting. DSR Leasing reduced response times and improved customer experience with seamless integrations.
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Freshdesk helped Van Mossel's lease division improve customer service efficiency. The team moved from Outlook to Freshdesk for better ticket... management and workload visibility. Agents now use smart ticket routing and analytics to prioritize and resolve tickets faster. The system supports multiple channels, including WhatsApp and website chat. Van Mossel saw a clear boost in productivity and faster ticket resolution. Analytics dashboards help adjust staffing and improve service quality.
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Thryv helped RC Auto Detail & Carpet Cleaning organize client communication and scheduling. The business moved from manual follow-ups to... automated campaigns and two-way texting. Customers now book appointments online, leading to 7+ more bookings each month. Staff use Thryv’s mobile app to manage appointments and payments on the go. The company grew from a garage to two locations and now serves over 11,000 customers.
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SalezShark CRM helped a leading automotive dealership group speed up lead management. The team cut lead assignment time by 73%.... Hot leads are now contacted within two hours. Sales conversion rates rose from 10% to 13.5%. Customer satisfaction increased by 22%. Managers spend 30% less time on admin work. The dealership now works faster and connects better with customers.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Vtenext helped Vetrocar digitize business processes across four departments. The platform unified company data, automating sales, ticketing, purchases, and HR... workflows. Vetrocar reduced time waste and improved access to information. The solution enabled high ticket traceability and eliminated discrepancies in purchase approvals. Data analysis became easier with all information in one place.
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Netmera helped Avis Türkiye boost app login conversions by 350%. Automated push notifications targeted users who browsed but did not... log in. Funnel analytics revealed where users struggled and guided improvements. Personalized communication after login increased reservation completion rates by 83%. 28-day retention rose 5X with behavior-based notifications. Avis Türkiye now delivers more relevant campaigns and collects actionable feedback from app users.
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Mahindra Auto used Infobip's WhatsApp Business API to improve communication with car dealers. The company set up WhatsApp as a... new channel in just 24 hours. Dealers now use a chatbot to get real-time information, reducing delays and frustration. This self-service model increased operational efficiency by 30%. Workforce efforts dropped by 30% across all offices.
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K Car used Braze and Amplitude to improve customer engagement. They segmented users and sent targeted messages based on real-time... data. This led to an 8x increase in users moving to the next step in the customer journey. Monthly active users (MAU) grew by 30%. K Car converted more browsing users into buyers with personalized campaigns.
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Actsoft helped a car wash equipment company track its fleet of five service trucks. The company switched from paper timesheets... to Actsoft's digital tracking and wireless forms. Managers now monitor vehicle locations and verify technician hours easily. Payroll and paperwork are faster and more accurate. The company can show clients exact service times, increasing customer trust. Digital forms save time and reduce lost paperwork.
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LoopMe used PurchaseLoop Audiences and AI to help Kia launch new car models in 2023. Kia wanted to boost brand... awareness and drive more buyers by targeting psychographic audiences. LoopMe ran high-impact mobile video ads and used survey technology to measure brand lift. Kia saw 4-7x higher results than auto industry benchmarks. About 50% of all lifted users were driven by AI.
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Open Dealer Exchange used ReadyAPI Test to improve testing of its web services for automotive finance and insurance. The company needed... better QA tools as its customer base grew. ReadyAPI Test let their team quickly create and run tests, check XML data, and validate middleware performance. Five QA testers and five developers use the tool daily. Automated reports and Groovy scripting help them handle encrypted data and generate clear results. The team also uses ReadyAPI Performance for load and capacity testing.
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Open Dealer Exchange used ReadyAPI Test to improve testing of its web services for automotive finance and insurance. The company needed... better QA tools as its customer base grew. ReadyAPI Test let their team quickly create and run tests, check XML data, and validate middleware performance. Five QA testers and five developers use the tool daily. Automated reports and Groovy scripting help them handle encrypted data and generate clear results. The team also uses ReadyAPI Performance for load and capacity testing.
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Open Dealer Exchange used ReadyAPI Test to improve testing of its web services for automotive finance and insurance. The company needed... better QA tools as its customer base grew. ReadyAPI Test let their team quickly create and run tests, check XML data, and validate middleware performance. Five QA testers and five developers use the tool daily. Automated reports and Groovy scripting help them handle encrypted data and generate clear results. The team also uses ReadyAPI Performance for load and capacity testing.
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Open Dealer Exchange used ReadyAPI Test to improve testing of its web services for automotive finance and insurance. The company needed... better QA tools as its customer base grew. ReadyAPI Test let their team quickly create and run tests, check XML data, and validate middleware performance. Five QA testers and five developers use the tool daily. Automated reports and Groovy scripting help them handle encrypted data and generate clear results. The team also uses ReadyAPI Performance for load and capacity testing.
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Lynk & Co used PR. co to manage their global PR as they expanded rapidly across Europe. The PR team...needed a central place for all press materials and chose PR.co for its fast setup and strong branding options. With PR.co, each country now has a local newsroom, making it easy to share news in different languages and regions. The platform helped Lynk & Co keep their messaging consistent and enabled the PR team to work independently without technical help. PR.co's user-friendly design made it simple for the team to update newsrooms quickly.
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Cision helped Ford Motor Company launch the Mustang Mach-E, their first all-electric vehicle. Ford aimed to drive website visits and... convert them into car reservations. The campaign filled all First Edition Mach-E reservations on Ford.com. Ford ranked among the top 10 topics in Google Search during launch. The effort generated 2.5 million site visits in two months and boosted brand awareness, especially with Gen-Z.
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Cision helped Ford Motor Company launch the Mustang Mach-E, their first all-electric vehicle. Ford aimed to drive website visits and... convert them into car reservations. The campaign filled all First Edition Mach-E reservations on Ford.com. Ford ranked among the top 10 topics in Google Search during launch. The effort generated 2.5 million site visits in two months and boosted brand awareness, especially with Gen-Z.
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Cision helped Ford Motor Company launch the Mustang Mach-E, their first all-electric vehicle. Ford aimed to drive website visits and... convert them into car reservations. The campaign filled all First Edition Mach-E reservations on Ford.com. Ford ranked among the top 10 topics in Google Search during launch. The effort generated 2.5 million site visits in two months and boosted brand awareness, especially with Gen-Z.
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Cision helped Ford Motor Company launch the Mustang Mach-E, their first all-electric vehicle. Ford aimed to drive website visits and... convert them into car reservations. The campaign filled all First Edition Mach-E reservations on Ford.com. Ford ranked among the top 10 topics in Google Search during launch. The effort generated 2.5 million site visits in two months and boosted brand awareness, especially with Gen-Z.
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Cision helped Ford Motor Company launch the Mustang Mach-E, their first all-electric vehicle. Ford aimed to drive website visits and... convert them into car reservations. The campaign filled all First Edition Mach-E reservations on Ford.com. Ford ranked among the top 10 topics in Google Search during launch. The effort generated 2.5 million site visits in two months and boosted brand awareness, especially with Gen-Z.
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Edmunds used Onclusive to measure the impact of their COVID-19 Response PR campaign. They focused on content quality, audience engagement,... and business impact during the crisis. Edmunds achieved a 57% share of voice and 59% Power of VoiceTM, leading the industry in both volume and quality. Social media amplification reached 68%, and they secured the top spot in target media placements. The campaign helped Edmunds become the first to compile car payment relief options for consumers.
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Presspage helped smart Automobile grow its newsroom traffic by 450%. The company built 13 local newsrooms for targeted, multilingual content.... Presspage gave smart a single platform for global and local communication. Teams now manage assets and updates centrally. Internal and external communication is faster and more consistent. Journalists now reach out to smart directly for news.
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WAI Global used Infor CloudSuite Industrial and Infor Nexus to fix manual errors and fragmented supply chains. The company automated... workflows in manufacturing, distribution, and procurement. Real-time data replaced guesswork, giving full supply chain visibility. WAI Global now adapts quickly to market changes and cuts operational costs. Automation removed errors and helped the business grow faster.
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Avalara India GST helped a leading automotive parts manufacturer in Kolhapur, Maharashtra, automate GST return filing. The company faced rapid... growth and complex GST obligations, making manual filing impossible. Avalara's cloud-based solution enabled efficient invoice reconciliation and transaction segregation. Filing time dropped by nearly one-third. The manufacturer now stays GST compliant and focuses on business growth, not manual tax tasks.
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Tesla used Amdocs Studios to create the GoElectric digital experience. This interactive feature on Tesla’s website helped answer common questions... about electric cars. It let users explore Tesla’s technology from home. GoElectric became the second most visited page on Tesla’s site and generated many leads for the Model-S sedan. The digital showroom turned customer doubts into purchase reservations.
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Tesla used Amdocs Studios to create the GoElectric digital experience. This interactive feature on Tesla’s website helped answer common questions... about electric cars. It let users explore Tesla’s technology from home. GoElectric became the second most visited page on Tesla’s site and generated many leads for the Model-S sedan. The digital showroom turned customer doubts into purchase reservations.
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Tesla used Amdocs Studios to create the GoElectric digital experience. This interactive feature on Tesla’s website helped answer common questions... about electric cars. It let users explore Tesla’s technology from home. GoElectric became the second most visited page on Tesla’s site and generated many leads for the Model-S sedan. The digital showroom turned customer doubts into purchase reservations.
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Norauto used ZIQY to launch a flexible automotive equipment rental service. They deployed the solution in 100 stores. Over 7,000... rentals were made, with 55% of customers being new. 33% of rentals were booked online before pickup. Real-time inventory management helped avoid overbooking. 70% of customers reported satisfaction with the service.
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UTAC used Vena to transform its global budgeting and forecasting. Before, they spent hours consolidating data from Excel, Oracle Fusion,... and Sage. Vena cut consolidation time from three hours to just 15 minutes. Teams now have self-service reporting and instant global headcount visibility. Audit trails and real-time updates improved confidence and accountability. UTAC completed the Vena implementation in eight weeks with Finext.
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Chargebee helped Casi scale its car subscription platform to 30,000 vehicles across Europe. Casi used Chargebee to automate subscription billing,... support multiple currencies, and integrate with payment gateways like Stripe and Adyen. The solution enabled Casi to launch new services in as little as three weeks and connect all vital data sources in just two hours. Casi now supports over 50 partners and offers flexible payment options to car brands. Chargebee's platform reduced manual work and improved customer experience for Casi's clients.
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Facelift helped PSA Retail manage social media for 380 car dealers across Europe. The platform enabled centralized control and local... focus for each sales point. PSA Retail ran social-to-store campaigns for hundreds of locations. In two years, they grew their social media subscribers by 7x. Facelift provided strong analytics and collaboration tools for their team.
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NetworkQ used Miappi during the WRGB Rally to boost website engagement. They embedded a social wall to showcase user-generated content... from Twitter and Instagram. This led to a 192% increase in website dwell time during the event. 20% of tracked interactions were click-throughs to vehicle listings, showing strong purchase intent. After the rally, their site dwell time stayed 41% higher than the average automotive brand. Bounce rate dropped to just 8.88%, far below industry averages.
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Taggbox helped TrailFx boost sales by 30% with shoppable user-generated content galleries. TrailFx used Instagram UGC to show real customer... photos of their products on vehicles. This made their website more engaging and helped customers see how products look in real life. The solution increased user engagement, product views, and time spent on site. TrailFx saw more photo submissions and a better shopping experience for visitors.
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Interactions helped a leading automaker double customer engagement on social media. The company used AI-powered virtual assistants to classify posts... and auto-suggest responses. This led to 2x more customers engaged per hour and a 35% faster response time. Manual response composition time dropped by 34%. The solution improved support availability and customer satisfaction.
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Motability Operations used Verint Speech Analytics to analyze every customer call. The company created a Customer Forum to share insights... and improve the customer journey. They grew the forum tenfold and used actionable data to change IVR messages and website content. Motability improved agent training and reduced unnecessary calls. Verint Speech Analytics helped them understand customer sentiment and drive process improvements.
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Sprinklr Insights helped a top automotive brand boost its social media purchase rate by 173%. The company unified customer data... and improved social listening using Sprinklr. Instagram engagement rose by 115% and X engagement by 809%. First response time dropped from 17 minutes to 3 minutes. Automation and reporting features saved $52,000 in yearly operating costs.
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Sprinklr Insights helped a top automotive brand boost its social media purchase rate by 173%. The company unified customer data... and improved social listening using Sprinklr. Instagram engagement rose by 115% and X engagement by 809%. First response time dropped from 17 minutes to 3 minutes. Automation and reporting features saved $52,000 in yearly operating costs.
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Sprinklr Insights helped a top automotive brand boost its social media purchase rate by 173%. The company unified customer data... and improved social listening using Sprinklr. Instagram engagement rose by 115% and X engagement by 809%. First response time dropped from 17 minutes to 3 minutes. Automation and reporting features saved $52,000 in yearly operating costs.
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LeadSquared Dealership CRM helped DSR Leasing speed up their customer acquisition process. DSR Leasing faced slow sales cycles and disconnected... systems. LeadSquared integrated with tools like Zapier, RingCentral, and Google Sheets to automate tasks. The CRM enabled real-time lead routing, call tracking, and sales reporting. DSR Leasing reduced response times and improved customer experience with seamless integrations.
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Freshdesk helped Van Mossel's lease division improve customer service efficiency. The team moved from Outlook to Freshdesk for better ticket... management and workload visibility. Agents now use smart ticket routing and analytics to prioritize and resolve tickets faster. The system supports multiple channels, including WhatsApp and website chat. Van Mossel saw a clear boost in productivity and faster ticket resolution. Analytics dashboards help adjust staffing and improve service quality.
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Audi used Appier’s CrossX AI to target high-value users across devices. The goal was to get more test drive leads... for the Audi A4 Sustain. Appier’s solution identified users over 30 and those interested in luxury cars. Audi saw a 23-48% higher conversion rate for cross-screen users. The cross-screen click-through rate was also 34% higher than single-screen.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Loomi AI from Bloomreach helped The AA double its revenue from direct marketing road acquisition. The AA replaced slow, legacy... marketing tools with Loomi AI, gaining faster campaign execution and real-time insights. Sales from direct marketing road acquisition rose by 146%. Email open rates for road and insurance communications increased by 11 percentage points. The AA now tests and optimizes omnichannel campaigns more easily, saving time and improving customer engagement.
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Apsis One helped Bilmånsson Skåne AB boost their email open rates to 40%, 13% above the industry average. The car dealer... used Apsis One for email marketing, forms, marketing automation, and website tracking. Segmenting customers along the buying journey allowed for more personal communication. Their click rate reached 7%, 2% higher than average, and delivery rate hit 98%. Bilmånsson now plans to connect Facebook Ads and Google Ads for even better marketing insights.
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Totara Workspaces helped VTNZ create a scalable blended onboarding program for branch managers. The new system improved consistency, mentoring, and... collaboration across 80+ locations. Onboarding is now structured, with clear pathways and ongoing support. About 30% of managers have joined the program so far. Managers report higher confidence and better access to resources. The model is expanding to more leadership roles, showing strong results in operational efficiency and engagement.
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Valvoline used Content Controller by Rustici Software to manage and deliver product training across their global sales and distribution network. They needed a... better way to update training content, track usage, and control access for partners using different LMSs. Content Controller let Valvoline update courses in real time, see how partners used the training, and manage who could access it. Since launch, Valvoline delivered over 330 courses, registered 33,000+ users, and served 2,200+ learners across 12 LMSs. They now provide an average of 2.4 updates per course.
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LearnUpon helped Sonic Automotive, a Fortune 500 retailer, cut reporting time by 93%. The platform improved new hire proficiency, reducing... onboarding from over 60 days to 30. Employee turnover dropped to less than half the industry average. Over 80% of general managers advanced internally, tracked through LearnUpon. Sonic Automotive saw a 3.4x stock increase since adopting LearnUpon in 2019.
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Gametize powered a real-time voting system for a major automotive firm's sharktank event. The platform enabled 2,259 completions in just... one hour, with an 86% engagement rate from 183 participants. Judges and audiences used prediction challenges to vote on startup pitches. The digital process made voting seamless and fast. Startups gained insights into audience perceptions and investment interest.
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Michelin used 360Learning to digitize 30% of its training courses and build a global learning community. Over 530 internal champions... co-created courses, driving 86% course completion rates. In 2023, employees completed 82,000 hours of training and 9,400 courses, with 22,000+ active users. The platform enabled fast, decentralized content creation and peer-to-peer knowledge sharing. Michelin now delivers training in 14 languages, supporting upskilling and sustainability goals.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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TeamViewer Frontline helped Toyota Deutschland cut field service visits by 20%. Mechanics use smart glasses to connect with remote experts... for real-time support. This reduces travel time and speeds up repairs. Customers get their cars back faster. Toyota reports higher customer satisfaction and quicker problem resolution.
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Observe. AI Auto QA helped Cox Automotive standardize quality assurance across 13 brands and 2,000 support agents. Before, each contact...center had its own QA process. Now, Auto QA evaluates up to 100% of interactions, replacing random sampling and reducing bias. Cox Automotive now completes over 90,000 evaluations per month, up from just four per agent. QA scores rose by 2–3% after implementation. The company uses insights from Auto QA to coach agents and improve customer experience.
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Lattice helped Agero modernize its performance management process. Before Lattice, Agero's systems were fragmented and slowed managers down. With Lattice,... Agero achieved a 98% review completion rate and 80% of users now have career tracks. The platform made reviews more transparent and useful for employee development. Managers now have better tools for feedback and career planning. Lattice's easy interface and integrations drove high adoption across the company.
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Leapsome helped heycar Group move from using multiple tools and spreadsheets for employee engagement, feedback, and OKRs to a single, unified platform. The company needed... a solution to support rapid growth and international expansion. With Leapsome, heycar streamlined surveys, performance reviews, and goal-setting processes. The platform's flexibility and best-practice templates improved planning and reduced manual work. Adoption across the company was strong, and managers could focus more on leadership and team interactions.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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SpotOn helped 24Hr Diesel Repair process payments faster and get loan deposits more quickly. The shop saved 5–10 hours each... week on admin tasks. Deposits now arrive over 5 days sooner than before. Owners use SpotOn Capital to pay loans from daily sales and keep cash flow steady. Sales doubled in the past year with SpotOn’s technology.
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BI WORLDWIDE helped an original equipment manufacturer boost branded merchandise sales. The company switched from yearly to quarterly catalogs, leading... to a 30% year-over-year sales increase. Black Friday sales became their biggest sales month, helping clear obsolete stock. Monthly email promotions achieved over 50% open rates. A free gift with purchase drove a 20% rise in consumer sales.
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O'Reilly Auto Parts wanted to boost customer engagement and collect marketing data. Snipp created a UGC video contest where customers... uploaded videos featuring the O'Reilly jingle. The contest let the public vote for their favorite videos in three categories. Winners received cash, merchandise, and gift cards. The campaign helped O'Reilly gather user content and customer emails for future marketing.
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Clutch helped VIP Auto launch a custom loyalty program across 65 locations. VIP Auto wanted to turn more first-time buyers... into repeat customers. Clutch's CDP and loyalty management tools enabled VIP Auto to use customer data for personalized rewards. 74% of transactions now come from loyalty members. Loyal customers spend 50% more and have a 141% higher lifetime value. The program uses points, cashback, and coupons to drive customer retention and satisfaction.
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Preferred Patron Loyalty helped a busy express car wash increase weekday traffic and premium package sales. The car wash used... a cash back loyalty program that gave customers 5% store credit on every wash. Customers returned more often to use their growing credit. More people chose premium washes to get better rewards. The program made discounting more controlled and trackable. Staff found it easy to explain and customers liked the simple rewards.
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Stage 3 Motorsports used TrueLoyal to launch a rewards program. They wanted to keep customers loyal and boost repeat purchases.... In three months, they saw a 21.22% increase in repeat-purchase revenue. Customer retention went up by 26%. The program used personalized rewards and targeted incentives to drive results.
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TeamViewer Frontline helped Toyota Deutschland cut field service visits by 20%. Mechanics use smart glasses to connect with remote experts... for real-time support. This reduces travel time and speeds up repairs. Customers get their cars back faster. Toyota reports higher customer satisfaction and quicker problem resolution.
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Nifast needed to move offline data from multiple PST files to Office 365. Manual migration was too slow and complex... for their IT team. They used the PST file to Office 365 migration tool from Kernel Data Recovery. The tool imported all PST files quickly and recovered data from corrupt files. The admin could also save migration reports in CSV format for review.
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Citrix HDX Plus for Windows 365 helped a major US car retailer deliver secure hybrid work to 1,200 users. The company used... Citrix DaaS to support a distributed call center workforce and manage both on-premise and cloud apps. Results included a 50% reduction in troubleshooting time and a 20% increase in associate availability. Citrix Experience Insights gave the team full visibility into device performance and user experience. The solution improved security, flexibility, and device management across hundreds of locations.
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Lokalise helped Elli speed up their localization process. Elli used to take up to a month to launch new features... in 23 languages. With Lokalise, they now release updates every week. The platform reduced the translation coordination team from 3 people to 1 per team. Elli integrated Lokalise with tools like Slack and Figma for better collaboration. This improved their global customer experience and supported their expansion.
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Pagani Automobili uses ownCloud for secure file sharing. The team and external partners share files safely. This helps Pagani speed... up car development. ownCloud improves productivity and teamwork across departments. Security is a key benefit for Pagani. The solution supports collaboration for the car maker.
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Open Dealer Exchange used ReadyAPI Test to improve testing of its web services for automotive finance and insurance. The company needed... better QA tools as its customer base grew. ReadyAPI Test let their team quickly create and run tests, check XML data, and validate middleware performance. Five QA testers and five developers use the tool daily. Automated reports and Groovy scripting help them handle encrypted data and generate clear results. The team also uses ReadyAPI Performance for load and capacity testing.
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Covideo helped Windsor Chrysler stand out in a crowded market with six nearby dealerships. Jack Bryan used Covideo to send... a video announcement about his move, gaining 83 views in one day and booking multiple appointments. This led to 15 closed deals. Covideo's video tracking tools let Jack know when to follow up with leads. Personalized video messages made customers feel valued and improved sales results.
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Enablix helped CDK Global create a unified customer resource center. 9,000 customers now use the portal for product updates, event... sign-ups, and training. Webinar attendance increased by 30–40% after launch. Customers return to the portal multiple times each month. Survey scores show improved satisfaction and stronger customer connections. The resource center is now a key differentiator for CDK Global.
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Quickpage helped Ancira Nissan send a video message to every lead. Before Quickpage, their old software was hard to use... and not all salespeople followed up. After switching, every salesperson followed up with every lead, 100% of the time. Lead-to-sale conversion increased by 3%. Appointment show rate went up by 11%. Customers left more positive reviews. The process became easy for the whole team, even with 2,000 leads a month.
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Madhive helped a local auto dealership in Pennsylvania use CTV advertising to reach targeted car buyers. The dealership focused on... pickup truck buyers, used car buyers, and Jeep buyers with household incomes over $50K. Their CTV campaign delivered 2.7 million impressions and brought 472 visitors to their stores in the first half of 2024. Footfall attribution tracked in-store visits and measured campaign effectiveness. The campaign achieved a 97.8% video completion rate.
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Seismic helped Michelin modernize sales enablement, leading to a 75% increase in content utilization. The company consolidated ten content repositories... into one, improving access and consistency for global sales and marketing teams. Seismic enabled better collaboration, breaking down silos and aligning teams across regions. Michelin used personalized, data-driven solutions to engage modern buyers more effectively. LiveSend and Digital Sales Rooms allowed for real-time, interactive buyer engagement.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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LiveWire used Acquia Cloud Platform, Drupal, and Acquia DAM to transform its static website into a dynamic, CMS-driven experience. The new solution... let communications specialists update content without developer help. Content localization and translation became easy, supporting global expansion. The site’s performance improved, with Google Lighthouse mobile scores rising from 10 to over 50. Preorders for a new bike model sold out in 20 minutes after launch.
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Edmunds used Kevel's ad serving APIs to launch sponsored car listings in weeks. They replaced Google Ad Manager, gaining full... control over ad display and targeting. The new platform drove a 30% increase in revenue and improved dealer engagement. API response times dropped to 35ms. Automation features saved time by streamlining ad creation and tracking.
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PRDCT set up separate Customer Data Platforms for each PSA Groupe brand, including Peugeot, Citroen, and DS. This kept data... isolated while syncing logic and models across brands. PRDCT automated key marketing campaigns across channels like mail, web, and social. Marketers gained tools to segment and activate audiences quickly. Internal data scientists now use the platform for advanced insights. Standard attribution reports support headquarters oversight.
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Pimcore helped Suffel Fördertechnik manage growing data from many sources. The company needed structured data storage for use across their... website and future projects. Pimcore was used as a content management system and product information management system. This made it easier to manage products and content. Suffel saw a 40% increase in website leads and 30% more time spent on pages.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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WAI Global used Infor CloudSuite Industrial and Infor Nexus to fix manual errors and fragmented supply chains. The company automated... workflows in manufacturing, distribution, and procurement. Real-time data replaced guesswork, giving full supply chain visibility. WAI Global now adapts quickly to market changes and cuts operational costs. Automation removed errors and helped the business grow faster.
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Aurora Innovation switched to Holistics after outgrowing their SQL-based BI tool. They needed a platform that could support 1,000 users... and provide a single source of truth. Holistics' semantic modeling layer let Aurora define reusable data definitions and manage them centrally. This improved data consistency and reduced manual work for the data team. Aurora saw faster dashboard changes and more self-service analytics across teams.
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UTAC used Vena to transform its global budgeting and forecasting. Before, they spent hours consolidating data from Excel, Oracle Fusion,... and Sage. Vena cut consolidation time from three hours to just 15 minutes. Teams now have self-service reporting and instant global headcount visibility. Audit trails and real-time updates improved confidence and accountability. UTAC completed the Vena implementation in eight weeks with Finext.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Eptura helped a leading auto parts retailer manage 28 distribution centers and over 29,000 employees. The company used Eptura's centralized... reporting to track budgets and technician performance. Real-time notifications and offline capabilities kept operations running smoothly. Downtime was reduced and efficiency improved across all centers. The retailer set a new standard for operational excellence in the automotive sector.
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Wayke used Bambuser's One-to-Many live video shopping to boost engagement for CUPRA, a high-performance car brand. In their first livestream,... they reached over 2,000 viewers and achieved a 23% customer engagement rate. The solution let CUPRA's sales team interact with customers in real time, answer questions, and showcase cars. This approach shortened the sales funnel and encouraged more customers to consider large purchases online. Live video shopping proved especially effective in the automotive industry, where customer interaction is often low.
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AAA switched from an outdated in-house email editor to Blocks Edit. The new solution made it easier to update templates... and collaborate on email campaigns. Teams could refactor code, fix mobile issues, and add new modules faster. Integrations with Salesforce Marketing Cloud and AWS S3 streamlined their workflow. More clubs and team members adopted Blocks Edit for their email production.
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Plotly Dash Enterprise helped Toyota CSRC at University of Michigan-Dearborn unify automotive data workflows. The platform replaced static PDFs with... dynamic dashboards, speeding up research and UI development. Teams saw an 80% drop in production downtime and 40% lower cloud costs. Engineering cycle times fell, and front-end development effort dropped by 85%. Simulation runtimes were cut in half, letting engineers interact with data in real time. Plotly Dash Enterprise enabled faster, more interactive analytics for automotive research.
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Plotly Dash Enterprise helped Toyota CSRC at University of Michigan-Dearborn unify automotive data workflows. The platform replaced static PDFs with... dynamic dashboards, speeding up research and UI development. Teams saw an 80% drop in production downtime and 40% lower cloud costs. Engineering cycle times fell, and front-end development effort dropped by 85%. Simulation runtimes were cut in half, letting engineers interact with data in real time. Plotly Dash Enterprise enabled faster, more interactive analytics for automotive research.
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LiveWire used Acquia Cloud Platform, Drupal, and Acquia DAM to transform its static website into a dynamic, CMS-driven experience. The new solution... let communications specialists update content without developer help. Content localization and translation became easy, supporting global expansion. The site’s performance improved, with Google Lighthouse mobile scores rising from 10 to over 50. Preorders for a new bike model sold out in 20 minutes after launch.
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Madhive helped a local auto dealership in Pennsylvania use CTV advertising to reach targeted car buyers. The dealership focused on... pickup truck buyers, used car buyers, and Jeep buyers with household incomes over $50K. Their CTV campaign delivered 2.7 million impressions and brought 472 visitors to their stores in the first half of 2024. Footfall attribution tracked in-store visits and measured campaign effectiveness. The campaign achieved a 97.8% video completion rate.
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Volkswagen Group used Frontify to centralize and scale their global design system. They needed to harmonize brand consistency across 10... brands and 120 production plants. Frontify enabled easy communication, flexibility, and daily updates to design guidelines. Over 100 teams now use and contribute to the GroupUI design system. This collaboration supports Volkswagen's goal of a single source of truth for all brand touchpoints.
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Cloudinary helped Mecum Auctions automate image uploading, saving over 2,000 working hours. The company improved page load times by 2x... and now delivers optimized images for online ads in 1/100th of the previous time. Cloudinary’s DAM replaced manual, error-prone processes and legacy systems. Marketing and production teams now find and use images faster, improving the customer experience. Mecum is integrating Cloudinary APIs to streamline user-generated content uploads.
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Cloudinary helped Mecum Auctions automate image uploading, saving over 2,000 working hours. The company improved page load times by 2x... and now delivers optimized images for online ads in 1/100th of the previous time. Cloudinary’s DAM replaced manual, error-prone processes and legacy systems. Marketing and production teams now find and use images faster, improving the customer experience. Mecum is integrating Cloudinary APIs to streamline user-generated content uploads.
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Aspire’s Agency Services helped Interstate Batteries reach younger audiences through influencer marketing. The campaign generated 5.3 million impressions and a... 5.6% engagement rate. Over 300,000 engagements were recorded, and 30,000 people used influencer links to find a retailer. Aspire’s team managed creator selection, content approval, and ad repurposing. The success led to increased marketing budget for future influencer campaigns.
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Bazaarvoice helped Supercheap Auto boost conversions by 32% through customer review engagement. The company responded to negative reviews, which led... to $1.2M in extra revenue over five months. Shoppers who saw responses to negative feedback were more likely to buy and spend more. Supercheap Auto also used review insights to improve product pages and update products quickly. This approach strengthened customer trust and improved the shopping experience.
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Sideqik helped Pedal Commander automate influencer discovery and management. Before Sideqik, Pedal Commander spent too much time finding and managing... influencers by hand. With Sideqik, they quickly found the right creators for their brand. This made their influencer campaigns more effective. As a result, Pedal Commander increased revenue through better influencer partnerships.
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Traackr helped Michelin transform its influencer marketing. Michelin centralized influencer management and improved campaign coordination across Europe. The company saw... a 9% increase in activated influencers and an 18% rise in potential reach. Mentions by automotive influencers grew by 31%, and engagement on posts rose by 43%. Influencer-generated content achieved an 84% higher engagement rate, showing strong audience connection.
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IZEA worked with Jeep to highlight the "Go Anywhere. Do Anything" lifestyle. Influencers drove Jeep Wranglers on the Rubicon Trail... and shared their off-roading experiences. The campaign focused on the vehicle’s capability and the sense of community. Content from creators showed the freedom and adventure of the Jeep brand. The project used authentic influencer coverage to boost excitement for Jeep’s all-electric Recon.
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Contractbook helped Usado automate their sales operations by integrating with Pipedrive. Usado reduced working hours by 30% and cut sales... ops costs by 25%. The automation eliminated manual tasks and reduced human error. Usado increased profit margins in a competitive market. Customers now enjoy a smoother, more reliable experience.
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Mochadocs helped Huiskes-Kokkeler Autogroep save over €3,000 per month by improving contract management. The company used a cloud solution to... track all contracts from its headquarters. This made it easier to avoid double payments and negotiate better with suppliers. Staff received timely notifications to review contracts before renewal. The system gave everyone a clear view of their responsibilities and open contracts.
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Contractify helped MIG Motors centralize all contracts in one online platform. Before, contracts were scattered and managed manually, leading to... missed deadlines and costly renewals. With Contractify, management gained a clear overview and automated notifications. Employees now focus on their main work, while experts handle contracts. The company avoids unnecessary costs and saves time on contract management.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Volvo Car Retail used Winningtemp to improve leadership. The HR team focused on employee listening and engagement. They aimed to... strengthen management practices. The solution helped leaders get feedback from staff. This led to better communication and stronger teams. The company saw positive changes in leadership quality.
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Toyota used the Firstup intelligent communication platform to connect over 80,000 employees. The platform helps workers check schedules, access payslips,... and engage with company culture. Toyota needed to reach staff in offices, at home, on production floors, and on the road. Data and metrics from Firstup guide content strategy. The solution supports hybrid work and frontline compliance.
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Freshservice helps the McLaren Mastercard Formula 1 Team manage IT operations at 24 global race locations each year. The team processes... about 2,000 service requests and 150+ employee lifecycle tickets per quarter. With only two trackside IT staff, Freshservice enables systematic race-weekend checks and supports onboarding as the team grows. The platform provides cross-functional visibility for engineering and racing operations. McLaren relies on Freshservice for reliable, scalable IT service management in high-pressure environments.
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Vantage Circle helped a leading global automotive manufacturer unify its employee recognition program. The company replaced fragmented, offline appreciation with... a digital platform for 3,400 white-collar employees. After integrating with Microsoft Teams, over 78% of employees actively used the platform. Recognition became a daily habit, with 80% of employees recognized in FY25 and 27,000+ recognition moments logged. Employee survey scores for recognition and rewards rose by five points, and 95% reported satisfaction with monetary redemption.
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Lattice helped Agero modernize its performance management process. Before Lattice, Agero's systems were fragmented and slowed managers down. With Lattice,... Agero achieved a 98% review completion rate and 80% of users now have career tracks. The platform made reviews more transparent and useful for employee development. Managers now have better tools for feedback and career planning. Lattice's easy interface and integrations drove high adoption across the company.
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Verizon Connect Reveal helped CJ Auto Parts, Inc. improve fleet safety and accountability. The company installed dual-facing dashcams and a... cloud-based fleet management system on nearly 40 vehicles. This solution provided real-time tracking, maintenance alerts, and video evidence for incidents. The dashcams captured critical events, like a road-rage incident and a dog bite, helping resolve disputes and prevent escalation. CJ Auto Parts now relies on video and data to keep drivers safe and manage their delivery operations efficiently.
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Actsoft helped a car wash equipment company track its fleet of five service trucks. The company switched from paper timesheets... to Actsoft's digital tracking and wireless forms. Managers now monitor vehicle locations and verify technician hours easily. Payroll and paperwork are faster and more accurate. The company can show clients exact service times, increasing customer trust. Digital forms save time and reduce lost paperwork.
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portatour helped SONAX automate sales route planning for over 50 field reps. Before, manual planning took up to 64 minutes... weekly and caused frustration. With portatour, weekly planning time dropped by 36% and 71% of staff found it easier to handle last-minute changes. The software integrates with Microsoft Dynamics CRM and is praised for its user-friendly design and strong support. SONAX saw improved flexibility, transparency, and employee satisfaction.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Onshape helped XING Mobility save 400 engineering hours in one year. The company used Onshape’s FeatureScript to automate battery pack... design, cutting a one-hour task down to less than a minute. Onshape’s built-in data management solved version control issues for XING’s engineering teams. XING Mobility designs modular electric battery systems for mining, construction, and agriculture vehicles. The team now spends more time on high-value work and less on repetitive tasks.
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Tata Motors European Technical Centre used Blender to speed up automotive design. Modelling a car seat in Blender took just... 4 hours, compared to days with previous software. The team created nine car iterations in five days, a process that used to take up to fifteen days. Blender allowed faster early-stage design, lighter data for engineers, and real-time modifications. Four modellers now use Blender for design, rendering, and animation tasks.
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Audience2Media created a bold mobile advert for the Toyota Vios launch in Malaysia. The campaign targeted 25-49 year olds and... encouraged test drives through a custom interstitial ad. The ad used behavioural targeting to reach business professionals in key cities. The campaign achieved a 1.08% CTR, 35% above industry average. Video completion rate reached 96%, and CPA was 317% below target.
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MNTN Performance TV helped Houston Hyundai Auto Group improve their digital marketing. The auto group used MNTN to run connected... TV ads and track campaign results. They saw an 81% month-over-month improvement in cost per acquisition. Average raw conversions increased by 24%. Cost per visit improved by 15% and site visits rose by 11%. The platform made it easy for a small team to drive quality web traffic and measure impact.
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Renault used LinkedIn's Sponsored Content and a localised Showcase Page to target B2B auto buyers in France. The campaign aimed... to reinforce Renault's French identity and deliver tailored content to fleet buyers and SMB user-choosers. Renault achieved a 0.47% click-through rate and a 0.59% engagement rate, both above benchmarks. The Showcase Page gained 7,000 followers in seven months. Sponsored InMail open rates reached 38%.
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Toyota used the Firstup intelligent communication platform to connect over 80,000 employees. The platform helps workers check schedules, access payslips,... and engage with company culture. Toyota needed to reach staff in offices, at home, on production floors, and on the road. Data and metrics from Firstup guide content strategy. The solution supports hybrid work and frontline compliance.
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LearnUpon helped Sonic Automotive, a Fortune 500 retailer, cut reporting time by 93%. The platform improved new hire proficiency, reducing... onboarding from over 60 days to 30. Employee turnover dropped to less than half the industry average. Over 80% of general managers advanced internally, tracked through LearnUpon. Sonic Automotive saw a 3.4x stock increase since adopting LearnUpon in 2019.
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Leapsome helped heycar Group move from using multiple tools and spreadsheets for employee engagement, feedback, and OKRs to a single, unified platform. The company needed... a solution to support rapid growth and international expansion. With Leapsome, heycar streamlined surveys, performance reviews, and goal-setting processes. The platform's flexibility and best-practice templates improved planning and reduced manual work. Adoption across the company was strong, and managers could focus more on leadership and team interactions.
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Bosch uses Easy8 to manage large-scale manufacturing projects. The platform connects ERP and management systems through a flexible API. Bosch... benefits from Gantt-based workflows and unified project data. Easy8 helps Bosch deliver complex projects on time. The solution supports both Waterfall and Agile methods for project management. Bosch maintains full data control with on-premises or cloud deployment.
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Lead Forensics helped RH Commercial Vehicles boost sales by tracking website visitors. The sales team used real-time lead assignments to... follow up quickly. This led to £50,000 in new revenue and a 1,150% ROI. The process for finding new customers became much more efficient. The whole sales team now uses Lead Forensics to capture more opportunities.
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Privyr CRM helped CarTimes Automobile boost lead conversions by 20 to 30%. Before Privyr, the team took up to 10... days to respond to leads. Privyr enabled instant lead assignment and faster follow-up for over 100 sales team members. The Team Dashboard feature let managers track response times and reassign leads easily. CarTimes streamlined their sales process and improved collaboration between marketing and sales.
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Bluebird helped Santogal, a leading automotive dealer group in Portugal, boost web conversions by 89%. Santogal used Bluebird to speed... up lead capture and distribution, cutting response time by 75%. The platform enabled real-time connection between sales agents and prospects, improving sales nurturing. Santogal also saw a 91% increase in agent feedback, helping refine marketing and sales strategies. Bluebird’s easy onboarding and agent scoring features supported rapid adoption and better lead management.
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Mercedes-Benz used Pickcel digital signage for internal communication at its Berlin office. The company needed a secure, on-premise solution to... share news, employee stories, and branding content with staff. Pickcel enabled remote deployment, overcoming hardware and security challenges. The software's user-friendly interface and content scheduling features helped Mercedes-Benz streamline internal messaging. The project improved internal branding and communication without compromising privacy.
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Presentations Inc helped Altorfer Caterpillar update their office lobby and public areas. The team designed and installed custom wall murals... and 3D signage. They used brand colors and wayfinding signs to guide visitors and staff. Frost acrylic panels shared the company's history and mission. The new branding made the space more welcoming and unified.
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Vistar Media's programmatic DOOH solution helped Lynk & Co launch its SUV "08" in five European markets. The campaign used... proximity targeting and dynamic creatives to address range anxiety and boost brand awareness. Lynk & Co saw a 450% increase in purchase intent in Germany and a 228% rise in store visits in Spain. Over 38 million impressions were delivered across Germany, Italy, Sweden, Spain, and the Netherlands. The campaign drove measurable retail traffic and improved brand metrics in each market.
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Citrix HDX Plus for Windows 365 helped a major US car retailer deliver secure hybrid work to 1,200 users. The company used... Citrix DaaS to support a distributed call center workforce and manage both on-premise and cloud apps. Results included a 50% reduction in troubleshooting time and a 20% increase in associate availability. Citrix Experience Insights gave the team full visibility into device performance and user experience. The solution improved security, flexibility, and device management across hundreds of locations.
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Gong helped MotorK automate sales tasks and boost productivity. The sales team saved hours by using AI to draft follow-up... emails and enrich customer data. Gong’s integration with Salesforce gave instant insights and improved lead prioritization. The AI Translator feature broke language barriers for teams across Europe. MotorK quickly adopted Gong, making smarter decisions and driving growth.
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CallMiner OmniAgent helped AAA Auto improve customer experience with advanced voicebot automation. The solution enabled AAA Auto to handle requests... in four languages and recognize 88% of topics in customer calls. The company saw a 35% reduction in unrecognized requests and 1,264 customers completed the NPS survey. The voicebot achieved results comparable to human agents and often exceeded them. AAA Auto can now easily monitor and evaluate customer satisfaction campaigns.
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CallMiner OmniAgent helped AAA Auto improve customer experience with advanced voicebot automation. The solution enabled AAA Auto to handle requests... in four languages and recognize 88% of topics in customer calls. The company saw a 35% reduction in unrecognized requests and 1,264 customers completed the NPS survey. The voicebot achieved results comparable to human agents and often exceeded them. AAA Auto can now easily monitor and evaluate customer satisfaction campaigns.
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MS Auto used Enthu. AI to analyze and quality check 100% of customer calls. Before, they could only review a...few calls by hand and missed key sales patterns. With Enthu.AI, they automated call QA, got real-time insights, and improved coaching. Conversion rates jumped by 5%. Customer satisfaction scores rose from 3.4 to 4.2. Managers and advisors now have clear data to improve sales and service.
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Volvo used The Trade Desk and Oracle to boost brand awareness in New Zealand. They targeted ads to appear with... positive-impact and sustainability content. The campaign delivered over 3 million impressions in less than a month. Volvo saw a 477% increase in conversion rate with ads on The Trade Desk and social media. They also achieved a 469% increase in conversion rate with The Trade Desk and search. Volvo supported local media and reached audiences interested in sustainability.
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Pagani Automobili uses ownCloud for secure file sharing. The team and external partners share files safely. This helps Pagani speed... up car development. ownCloud improves productivity and teamwork across departments. Security is a key benefit for Pagani. The solution supports collaboration for the car maker.
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Ataccama ONE Master Data Management helped a leading Canadian automotive platform unify dealer data from 30 systems and enhance 10 million consumer records. The company used... Ataccama to gain better insights into consumer and dealer behavior. This led to more targeted marketing, higher conversion rates, and increased revenue from dealers. The solution improved single sign on and streamlined billing. A small team of four managed the MDM project, driving operational efficiency and a better customer experience.
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Martur Fompak International used SAP Embodied AI and Joule to automate material flow in its automotive manufacturing. The company deployed... humanoid robots that pick, transport, and deliver materials, guided by real-time business data from SAP S/4HANA and SAP EWM. This automation increased throughput up to 5x and improved accuracy by removing manual steps. Employees now focus on higher-value work, while robots handle repetitive, physically demanding tasks. The solution also enhances workplace safety and supports scalable, intelligent operations.
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Infillion ran a mobile ad campaign for Fox Auto Dealership. The goal was to increase foot traffic to their regional... car dealerships. The campaign used geo-conquesting and retargeting to reach people who visited competitor lots. Ads highlighted promotions and offers. The campaign drove an average dwell time of 69 minutes at the dealerships. It resulted in 526 walk-ins and a 3.1% lift in visits. The average cost per visit was $37.07.
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Vistar Media's programmatic DOOH solution helped Lynk & Co launch its SUV "08" in five European markets. The campaign used... proximity targeting and dynamic creatives to address range anxiety and boost brand awareness. Lynk & Co saw a 450% increase in purchase intent in Germany and a 228% rise in store visits in Spain. Over 38 million impressions were delivered across Germany, Italy, Sweden, Spain, and the Netherlands. The campaign drove measurable retail traffic and improved brand metrics in each market.
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Verve DSP helped Toyota Turkey boost hybrid car sales by 44% year-over-year. Toyota used digital billboards and real-time data to... target consumers in Istanbul. Dynamic ads responded to traffic, fuel, and noise data. The campaign made Toyota the top-selling car brand in Turkey. Toyota committed 25% of future ad spend to programmatic DOOH after this success.
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Cars Best Care used Yelp Ads with YoungCow Media to boost its auto repair business. In three months, they made... $115k in revenue from Yelp customers. Over 80% of their customers now come from Yelp. They received more than 1,100 quote requests in six months. Leads from Yelp Ads increased by 53% compared to organic traffic. The business expanded to a larger location and hired better mechanics.
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Flock helps Ituran, a global vehicle tracking company, support over 1. 3 million vehicles in 30+ countries. Their customer service...team handles more than a thousand calls daily and uses Flock to connect quickly with engineering for technical queries. Flock channels let teams share images, diagrams, and data files instantly. Field sales and marketing staff use Flock to stay connected from anywhere. Admin controls and integrations like IFTTT make team collaboration smooth and flexible.
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GoWall helped Proterra run a strategic leadership meeting in just one day. The team used GoWall to gather input, brainstorm,... and identify growth barriers. Every leader participated, adding an average of 31 notes per segment. GoWall kept the meeting focused and saved time by preventing side conversations. Proterra’s CEO called GoWall highly valuable for achieving a clear roadmap and change map fast.
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Mitel helped The Van Mossel Groep (VMG), a leading automotive company in Benelux, unify communications across 60 sites and 400 users in Belgium. VMG replaced legacy... phone systems with Mitel’s MiVoice Business and MiContact Center, centralizing customer contact and reporting. Over 120 customer-facing employees now use a single platform for calls, texts, and photos, improving customer service and business processes. Employees gained flexibility for remote work with unified communications and DECT mobility. VMG can now activate new users and workflows faster as they continue to expand.
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Ziebart used Text Request to improve how they communicate with customers. They integrated Text Request with their point-of-sale system for... easy appointment reminders and maintenance notifications. Franchisees quickly adopted the tool and shared positive feedback. Customers liked getting instant updates about their appointments. The solution helped Ziebart reduce phone calls and focus more on customer service.
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Alberta Motor Association migrated to Genesys Cloud to support 900 agents handling 600,000 calls yearly. The organization uses Genesys workforce... engagement management and IVR features. Genesys Cloud's flexibility and SaaS model fit AMA's technology roadmap. Genesys Professional Services helped implement the solution and test CRM integrations. AMA benefits from improved support across business units.
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Shopmonkey used Pendo Session Replay to improve customer support and product design. The team eliminated bias and reduced open time... for support tickets. They used visual and quantitative data to refine onboarding and training. Product managers identified user paths and fixed tagging issues. Support reps diagnosed customer issues faster, freeing up development resources. Pendo's integration helped teams across Shopmonkey work together using shared insights.
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Hotjar helped Vimcar fix website issues after a rebrand. The team used heatmaps and scroll maps to see where users... got lost. They moved key calls to action and made images clickable. This led to a 2.5x increase in traffic to important pages. Vimcar saw a 24% rise in leads and optimized their sites 92% faster than before.
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