Automotive Case Studies & Customer Success Stories

Däckskiftarna wanted to get more people to sign up on their website. They worked with Extend Marketing to test two types of signup forms. One was a normal popup, and the other used a memory game for ...gamification. The normal popup had a 0.97% conversion rate. The gamified memory game popup had a 3.4% conversion rate. This means the gamified version collected 250% more emails than the normal one.
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Agentforce helps AAA Washington give fast, always-on support. The company uses Agentforce to improve customer service. Customers get help quickly at any time. AAA Washington relies on Agentforce to k...eep support running smoothly. The solution makes support easier for both staff and members.
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Prezly helped D'Ieteren, a major Belgian car distributor, fix their slow and manual PR workflow. Before, PR managers used Word, Excel, and Outlook to create and send stories, which took a lot of time... and caused delivery issues. With Prezly, they now make and share multimedia stories quickly, manage contacts easily, and send emails in multiple languages with just a few clicks. The team can track who reads their stories and work together better. They now reach more stakeholders, including dealerships, not just journalists.
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eReleases helped Specialty Vehicle Engineering boost their media coverage. SVE needed to reach more automotive fans and customers across the country. Manual outreach and paid ads were too slow and ex...pensive. With eReleases, SVE's press releases appeared in top U.S. and international automotive media. The company saw their news picked up by major outlets like Motor 1, The Drive, and duPont Registry. SVE praised eReleases for reliable service and wide distribution.
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Globalcast increased car reservations by 50% in six months using Chat Outsource. 30% of these reservations converted to sales. Customer satisfaction reached 94%. The company saw a 30% increase in sal...es. Chat Outsource helped improve customer service and engagement.
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Curator helped Heuberger Subaru use customer data in new ways. The platform gave salespeople a unified view of each customer. This let them treat every buyer as an individual, not just a lead. The Di...rector of Marketing says this is the future of car sales. Curator made customer interactions cleaner and more personal.
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Fin AI Agent from Intercom helped Peddle cut chat volume by 64.1% in Peddler Support. The company saved 899.63 hours per month across Seller and Peddler workspaces. Peddle avoided $163,800 in annual ...costs, eliminating the need for 2.5 new hires. The Seller Support team saw a 58.5% resolution rate, up 6%. Fin improved efficiency and empowered the support team.
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Emplifi Social Marketing helped Toyota Astra Motor bring all their teams and agencies together in one platform. They used Emplifi to manage social media, content strategy, and reporting. The platform... made it easy to collaborate, publish content, and track performance. Toyota Astra Motor sped up report delivery from days to seconds. They now spot trends fast and react quickly to market changes.
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Haptik's WhatsApp chatbot helped CARS24 handle over 100,000 conversations. The solution enabled 33.3% of monthly sales to happen via chat support. CARS24 reduced its cost per sale by 75% compared to ...call centers. The chatbot improved lead generation and customer care. CARS24 saw faster query resolution and better customer satisfaction. The partnership made the car buying and selling process easier and more transparent.
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Vendavo helped Volvo Trucks use value-based pricing for their spare parts. Volvo faced rising costs and needed to keep prices competitive. Vendavo's solution let them adjust prices on specific produc...ts and protect their market position. They used AI tools in small steps to improve pricing decisions. This approach helped Volvo keep their margins strong and made their pricing team more confident with new technology.
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PROS Price Management helped BORG Automotive Group manage 18 million prices for over 16,000 SKUs. The company saw 85% time savings when making price changes at scale. Within three months, they onboar...ded 17 of 150 price lists. BORG Automotive Group needed to replace manual pricing with a scalable solution to support growth. The new system improved pricing speed, accuracy, and control.
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Azuga helped Southern Tire Mart manage a fleet of nearly 2,000 vehicles across 100+ stores in the US. The company used Azuga's fleet telematics, SafetyCAM, and driver safety solutions. The intuitive ...user interface made it easy for their team to adopt. Adding AI-SafetyCam helped avoid costly lawsuits and improved safety from day one. Southern Tire Mart values the ability to track and protect their drivers and vehicles.
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allGeo Field Workforce Automation helped a premier auto service and repair center in New York track vehicles and employees in real time. The center used QR codes and GPS to automate location tracking... and data export. This removed manual tracking and data entry. The solution improved efficiency, accountability, and communication. Management gained better oversight and clear reports on daily operations.
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Serviceform chatbot helped Moberg Bil, a Swedish car dealer, get 200 qualified leads in just two months. Moberg Bil wanted to improve digital customer service and boost sales. They tried other chatbo...t providers but did not get good results. Serviceform's chatbot made it easy for customers to connect, even after hours. Moberg Bil found the tool easy to use and praised the customer support. The chatbot outperformed previous tools and helped Moberg Bil grow their business.
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RedZebra's Call2Field software helped Automotive Repair Systems manage work for 83 vehicles across the country. Before, the team used Excel, texts, Outlook, and Word, which took 15 minutes of admin p...er job. With RedZebra, all job details go into one system, cutting admin time to four or five minutes. Technicians use hand-held devices to get job info and file reports. The company now has better control over driver arrival times and can offer same day service more easily. Andy Patterson says the system is easy to use and much more efficient.
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Fieldproxy helped Ampire Agencies move all field operations online. The company needed better data collection, task scheduling, and real-time sales updates. Fieldproxy provided real-time dashboards, ...geofencing for task allocation, and easy access to past data. Sales teams used the app for merchandising and order management. Ampire Agencies saved time and grew revenue with Fieldproxy’s field service automation.
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Zefr helped Mazda launch the Mazda CX-50 with a YouTube video campaign. Mazda used Zefr's Cognition AI for contextual targeting and managed media services. The campaign focused on outdoor adventure c...ontent to reach the right audience. Results included an 18% incremental search lift for the new model and a 75% awareness rate for the Mazda brand. The campaign won Campaign of the Year at the ThinkLA 2022 Idea Awards.
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Hyundai used VDO.AI's DCO solution for the Creta EV campaign. The campaign is featured in the creative showcase. The content highlights Hyundai's partnership with VDO.AI in AdTech. No specific result...s or metrics are mentioned.
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Onshape helped Custom Truck One Source move from assembling to designing and making its own utility truck parts. The company faced slowdowns and collaboration issues with its old SOLIDWORKS CAD syste...m. Onshape's cloud platform improved teamwork and design speed. The switch is expected to cut CAD operation time by at least 15%. Custom Truck expects to save about $500,000 by reducing downtime. The company also lowered hardware costs by using cheaper laptops and removing servers.
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Prodrive used the MakerBot METHOD X 3D printer to help their BRX team prepare for the Dakar Rally. The team faced a tight timeline due to COVID-19 and needed fast, flexible manufacturing. The METHOD ...X printer let them quickly prototype and produce carbon fiber parts. This helped them save time and work more efficiently. As a result, BRX achieved a record 5th place finish for a newcomer at the Dakar Rally.
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Storyteq's Creative Automation Platform helped Renault localize marketing campaigns for five brands across 128 countries. Renault's marketing teams faced too many requests for localization, which str...ained their resources. With Storyteq, they automated creative production and managed content more easily. This solution made it faster to create and deliver ads for different markets. As a result, Renault saw a boost in sales.
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LearnUpon helped ChargePoint train and certify their partners and installers. ChargePoint needed a scalable, mobile-friendly LMS with Salesforce integration. LearnUpon's multi-portal features and res...ponsive design met these needs. ChargePoint saw $200,000 in cost savings. Partner support calls dropped by 89%. Learner satisfaction reached 5 out of 5.
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Leapsome helped heycar Group move from using many tools and spreadsheets for feedback, surveys, and OKRs to one all-in-one platform. heycar needed a single solution to support fast growth and interna...tional expansion. With Leapsome, they rolled out engagement surveys, set OKRs, and ran 360° reviews in one place. The team now has better planning, less manual work, and strong adoption of the platform. Leapsome's flexibility and best-practice templates improved their processes and made collaboration easier.
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Eightfold Talent Acquisition helped Forvia find top digital talent and improve sourcing as it shifted from manufacturing to an automotive technology company. Forvia used AI to transform its recruitin...g and global talent processes. The solution opened new sourcing channels and improved applicant quality and diversity. Forvia saw a 3.5X increase in visitor-to-applicant conversion, received 90,000 applications from 70 digital recruiting events, and achieved 30% productivity gains in sourcing.
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Docusign CLM helped Avis Budget Group transform procurement. The team managed $700 million in annual supplier spend across 20,000 suppliers. Before, contracts were scattered and hard to track. With D...ocusign CLM, contracts are now stored in one place. Supplier onboarding time dropped from weeks to days. The team gained better control, faster approvals, and stronger supplier negotiations.
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A Million Ads helped Audi drive awareness and sales using dynamic creative technology. Audi targeted specific audience groups with relevant S type model information. The campaign used dynamic ad vari...ants to personalize messaging. This approach aimed to highlight benefits for each audience. The solution focused on increasing engagement and relevance for Audi's ads.
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Kollective helped Michelin optimize their network for Microsoft Teams video distribution. Michelin needed to deliver high-quality video to 45,000 employees as they returned to the office. Kollective ...and Orange Business Services provided the technology and support needed. Michelin used Teams Live Events for large meetings. The solution worked well, with no reported bandwidth issues from top management.
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Salesforce Multi-Cloud Solution helped Ford Motor Company improve business operations in South America. Ford used Salesforce Sales, Service, Marketing, and Data Clouds, plus MuleSoft, to unify custom...er data and processes. OSF Digital delivered a seamless integration, giving Ford a 360-degree view of customers. Ford streamlined operations, improved customer service, and increased sales growth. The new system also supported regional marketing and sales process consolidation.
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OpenLM helped a large automation company manage its software licenses. The company needed to control costs and track usage for tools like Autodesk, Ansys, Mathworks, and more. OpenLM provided a licen...se management solution. This made it easier to handle global licenses and support engineering teams worldwide. The company improved reporting and found the implementation cost-effective.
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Otonomo is a platform for car data services. They needed to keep data private and follow strict rules like GDPR. Their in-house identity system could not keep up as they grew. They chose Auth0 to han...dle authentication and focus on their main work. With Auth0, they save $200,000 every year and cut development time by 10%. Auth0 helps them keep driver data safe and private.
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Truckstop faced challenges with fraudulent carriers using fake credentials, leading to financial losses and damaged reputations. They needed a partner to assess risk in real-time and secure their pro...ducts. Ping Identity provided a solution with identity verification, multi-factor authentication, and biometric verification. This helped minimize fraud by ensuring only verified carriers could access the system. The solution was integrated into Truckstop's RMIS tool, providing brokers with a simple visual indicator of verification, reducing fraud and offering peace of mind.
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Cognigy.AI helped Toyota improve customer support with AI agents for chat and phone. Toyota used over 25 AI agents to handle daily inquiries and reduce the workload on service agents. The solution en...abled 95% of users to book directly with the AI agent and achieved a 98% user satisfaction rate. Waiting times dropped, and live agents could focus on complex issues. The AI voicebot "E-Care" proactively called vehicle owners about warning lights, making sure safety alerts were never missed.
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Nissan used Chatfuel's Messenger bot to improve sales and lead generation. In the first month, Nissan generated $380,000 in sales. They saw a 10x increase in organic sales. Qualified leads grew by 3....5 times. Chatfuel helped Nissan automate customer communication and boost results quickly.
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UiPath RPA helped a leading US used car selling company fix slow and manual accounts receivable work. The finance team had to process about 2,000 transactions daily, with 8% needing credit memo handl...ing. Manual work took 5 hours each day from two staff members. Maruti Techlabs set up an unattended UiPath bot in 7 weeks. The bot matched credit memos, entered data in Sage Intacct, and updated records. The company reached 95.5% efficiency and saved $175,000 each year.
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Toyota Motors Europe used Tamr to unify customer data across 50 countries. They reduced duplicate customer records by 40%. This improved marketing and sales effectiveness. It also optimized upsell op...portunities. Tamr helped Toyota create a single view of customers.
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Progress Flowmon helped Volkswagen Slovakia manage its complex IT and OT networks. The company needed better security for thousands of IP addresses and user credentials. Flowmon ADS, Packet Investiga...tor, and Probe let the IT team find and fix network anomalies fast. Security workflows became more efficient. Zero Trust policies are now enforced, and the network is protected and monitored at all times.
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Tealium and Snowflake helped Rohrman Auto Group fix their customer data problems. Rohrman had data spread across web, mobile, and legacy systems, making it hard to see each customer clearly. Tealium’...s customer data platform unified over two million records into clean, consented data. The integration enabled near real-time data transfer and better data governance. Rohrman now has a single view of each customer and can use advanced analytics and AI.
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PSA Groupe owns several car brands like Peugeot, Citroen, and DS. They wanted to run similar campaigns for each brand but could not share data between them. PRDCT set up a separate Customer Data Plat...form for each brand, keeping data models and logic in sync. This made it easy to run automated campaigns across channels like mail, web, and social. Marketers can now work with data themselves and respond quickly to new opportunities. The main campaigns are now fully automated and data scientists use the platform to find valuable insights.
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AutoScout24 uses mediarithmics to boost advertising revenue. The company faces challenges from fewer cookies. They explore ID alternatives and new ways to measure results. AutoScout24 focuses on firs...t-party data and data clean rooms. This helps them build future-proof revenue streams in online car sales.
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Mercedes-Benz wanted to improve their paid acquisition strategy for their new van model, Citan. They had trouble reaching the right audience and wanted to boost visibility, website visits, and sales.... Mercedes-Benz used Zeotap’s data platform to find and target small and medium enterprises. They worked with Smartclip to run the campaign using these audience segments. As a result, they saw a 175% increase in click rate, a 192% increase in conversions, and a 600% increase in impressions.
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Amerityre Corporation uses SpotlerCRM to improve customer management. This helps them achieve excellence in the tyre industry. The case study highlights their innovation efforts.

Agentforce helps AAA Washington give fast, always-on support. The company uses Agentforce to improve customer service. Customers get help quickly at any time. AAA Washington relies on Agentforce to k...eep support running smoothly. The solution makes support easier for both staff and members.
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QuestionPro surveys helped Audi Volkswagen Middle East boost sustainability. For every survey completed, AVME planted a tree with Tree Nation. This green initiative increased survey participation and... improved data quality. The project earned praise for its environmental impact. AVME strengthened its brand as a socially responsible company.
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Rolls-Royce shifted from being a luxury automaker to a curator of experiences by launching the "Whispers" app. This members-only digital club for Rolls-Royce owners offers unique content, curated exp...eriences, and access to exclusive events. The app provides a global concierge service and a private social network, fostering a sense of belonging among owners. This strategic shift focuses on creating connections and experiences, appealing to younger luxury consumers who value personalization and community.
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Calldrip's AI sales assistant software helped a leading dealership respond to after-hours and holiday leads. The dealership booked 33% more appointments using the AI assistant. The tool converted ove...r 30% of after-hours leads into appointments. The dealership gained an edge by engaging customers faster than competitors. The case shows how AI sales technology can improve lead response and conversion rates.
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LeadGenius helped CDK Global fix problems with bad contact data. CDK Global used LeadGenius for data cleansing and contact sourcing. LeadGenius made sure CDK's contact data was over 85% accurate. Thi...s helped CDK Global target the right prospects and improve marketing and sales campaigns. CDK Global saw better engagement and higher ROI from their campaigns.
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CIENCE helped Dreyev with sales development. Dreyev offers an intelligent vision safety system for fleets and car makers. CIENCE used outbound SDR and go-to-market strategies to generate leads. The g...oal was to reduce collisions from distracted driving. The case shows how targeted outreach can help launch new technology in the automotive industry.
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Leadoo helped Fords of Winsford (FOW) boost website lead generation and user experience. FOW saw a 19% year-on-year increase in website leads and a 25% rise in showroom appointments. The website beca...me the company's top sales channel. FOW won Digital Initiative and Website of the Year awards at the 2024 Motor Trader Industry Awards. In Q1 2025, car sales increased by over 11% year-on-year.
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Genesys Cloud CX helped Carglass® improve customer service. The company used AI-powered experience orchestration to deliver better support. Carglass® proved it is always there for customers. The solu...tion made service faster and more reliable. Customers now get help when they need it. Carglass® saw major improvements in service quality.
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Ameyo helped Cars24 improve their call center operations. Cars24 faced low lead conversion, high response times, and inefficient manual dialing. Ameyo provided an all-in-one solution with better call... connect rates and integrated CRM. The solution reduced turnaround time and improved customer insights. Cars24 now has higher lead conversion and more efficient customer interactions.
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Ameyo helped Cars24 improve their call center operations. Cars24 faced low lead conversion, high response times, and inefficient manual dialing. Ameyo provided an all-in-one solution with better call... connect rates and integrated CRM. The solution reduced turnaround time and improved customer insights. Cars24 now has higher lead conversion and more efficient customer interactions.
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CallHippo helped ZNK Motors improve their business communication. ZNK Motors used CallHippo's solution. As a result, ZNK Motors saw a 30% boost in revenue. This shows the impact of CallHippo on sales... growth. The case highlights the value of using CallHippo for automotive businesses.
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Yeastar P-Series Phone System helped BYD Philippines connect three locations and 300+ employees. The company faced problems with calls and paging across sites. Yeastar unified all calls and paging, m...aking it easy to talk and announce in real time. GSM gateways removed the need for landlines, using mobile networks for better flexibility. Call queuing, monitoring, and Facebook Messenger integration made sure no customer call or message was missed. Service flow improved, and customers got faster help in showrooms.
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CallFinder helped RoadVantage improve contact center performance with speech analytics. RoadVantage wanted more consistent agent compliance, better coaching, and higher customer satisfaction. CallFin...der provided automated scorecards, easy integration, and custom reporting. RoadVantage reduced average talk time by 10–14%. The company improved script compliance, agent training, and customer experience. Coaching efforts now align agents with company messaging, boosting customer loyalty.
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idloom helped PIERER Innovation manage complex event planning and guest registrations. PIERER faced challenges with compliance, complexity, and calendar management for events involving many dealershi...ps and bikes. With idloom, they integrated event data into their CRM and enabled customizable, no-code event creation. Staff can now use templates, embed events on their website, and manage time slot bookings easily. The platform improved efficiency and made event management simpler for their teams.
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InEvent helped Yazaki unify communication across EMEA. Yazaki struggled with Microsoft Teams for large internal events. Teams could not support thousands of attendees or track engagement. InEvent let... Yazaki host hybrid events and send targeted emails. Yazaki reached over 50,000 employees in 40 countries. The solution improved event quality and real-time engagement.
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Eventogy helped Ford manage complex events across Europe. Ford used Eventogy to run a flagship event with 3500 attendees over six weeks in Denmark. The platform supported 18 mini events, handled invi...tations in five languages, and managed 200 arrivals per day. Eventogy’s attendee and host apps made check-in easy and boosted engagement with live updates. Ford valued Eventogy’s strong data security and flexible, multi-lingual features for their large-scale, multi-country events.
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TicketLeap Pro by Leap Event Technology helped Ice Castles solve long admission lines, high customer support needs, and missing marketing data. Ice Castles used TicketLeap Pro’s timed entry feature t...o control crowd flow and improve attendee experience. The solution also handled customer support and provided better marketing insights. As a result, Ice Castles saw a 93% average year-over-year growth in ticket sales, resolved 17,000 support requests per season, and reduced entry wait times by 2 hours.
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MG launched its new car, the Hector Plus, using Dreamcast's virtual event platform. The launch event was streamed live on seven different platforms at the same time. Dreamcast enabled MG to reach a w...ide audience with this virtual launch. The solution helped MG showcase their latest car model in a new way. The event showed how virtual platforms can support big product launches.
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RollWorks and HubSpot helped LHP Engineering Solutions grow average lead value by 3x. LHP wanted to build brand awareness and reach new buyers in the electric vehicle space. They used RollWorks for a...ccount-based marketing and integrated it with HubSpot to track and act on account engagement. The team saw a big increase in lead quality and value, while cutting Google, LinkedIn, and Facebook ad spend. LHP closed three $1M deals and credits RollWorks for better pipeline results.
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speedmaxx helped BLEICHERT improve their engineering and manufacturing design process. BLEICHERT had slow and error-prone workflows when making specification sheets for automotive customers. They nee...ded a browser-based configurator that could create 3D CAD previews and models without designers. Only speedmaxx from Revalize met these needs. After using speedmaxx, BLEICHERT saved days of effort and improved quality in their manufacturing design.
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Mazda used Project Agora’s One Video to launch the Mazda 3 in Athens. The goal was to reach a wide audience and build excitement for their new model. Project Agora’s One Video guaranteed completed vi...ews and targeted key groups. The campaign achieved a video completion rate 2.15 times higher than the industry average. 7 out of 10 viewers watched the video in full, and engagement exceeded 1.1%.
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Paylocity helped Tim Dahle Auto Group improve talent identification and management. The company faced high employee turnover and struggled with clunky HR systems. Switching to Paylocity made managing... employee data easier and more efficient. The new system simplified HR processes and improved the user experience. Tim Dahle Auto Group now prioritizes people, culture, and operational efficiency.
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Agentforce helps AAA Washington give fast, always-on support. The company uses Agentforce to improve customer service. Customers get help quickly at any time. AAA Washington relies on Agentforce to k...eep support running smoothly. The solution makes support easier for both staff and members.
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Sponge Learning created a bespoke onboarding solution for Toyota Motor Europe. The solution used interactive video and quizzes to teach new employees about the 'customer first' principle. This approa...ch made onboarding more engaging and consistent. 87% of learners were satisfied and used elearning to get up to speed faster. The orientation process was reduced from 5 hours to 1 hour.
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Dokeos LMS helped Mecaplast, a global automotive supplier, improve lean manufacturing training. Mecaplast needed to optimize space in production and reduce waste. Dokeos LMS provided an e-learning so...lution tailored to business skills. The platform enabled skill analysis and scenario-based training. This approach supported better training outcomes for Mecaplast's teams.
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A North American commercial vehicle leader wanted to boost sales in aftermarket parts. The company faced low customer loyalty, weak engagement, and disconnected employees. They also struggled with st...agnant sales and lacked customer-centric behaviors. The case study highlights the need for sales enablement and training to drive better results in the automotive sector.
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Forma LMS helped TEXA EDU improve automotive repair training. TEXA EDU needed a flexible and cost-effective platform to manage and deliver training. They used Forma LMS to centralize content, track s...tudent progress, and integrate with company tools. The solution reduced training costs by 16% and increased course completion rates by 31%. TEXA EDU now delivers better training to mechanics and plans to expand the platform's use.
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Ford used Knowledge Anywhere's Learning Management System (LMS) to help students get internships and apprenticeships during the Covid-19 lockdown. The Ford Automotive Career Exploration (ACE) program... partnered with schools and dealerships to train students for jobs in the automotive industry. The LMS let students learn the same way as certified professionals. In one year, the program grew by 80% and had over 140,000 course completions by May 2020. This helped students gain real skills and improve their resumes.
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Content Controller by Rustici Software helps Valvoline deliver and manage product training across their sales and distribution network. Valvoline needed a better way to update training, track usage, ...and manage access for partners using different LMSs. With Content Controller, Valvoline can update courses in real-time, see how partners use training, and control access. Since using Content Controller, Valvoline delivered 330+ courses, launched 33,000+ unique registrations, and served 2,200+ learners across 12 LMSs.
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SmarterU LMS helped Dealer-FX upgrade their training system. Dealer-FX needed custom portals, dashboards, and a secure knowledge base for their automotive clients. Their old LMS lacked these features... and was ending soon. SmarterU delivered a scalable, highly customized LMS on a tight deadline. Dealer-FX now has branded portals, better reporting, and improved training management for a large user base.
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Easy LMS helped ARBÖ train employees across 91 locations in Austria. Before, training took a lot of resources and time on the road. With Easy LMS, ARBÖ can manage continuous education online. Employe...es take courses and exams when they want. The academy feature lets ARBÖ set learning paths and training order. The user-friendly interface and fast support make training easy. ARBÖ saves time and reduces costs with Easy LMS.
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Gametize helped a leading multinational automotive company run a real-time voting system at their annual accelerator event. The company used Gametize to let judges and audiences vote on startup pitch...es through prediction challenges. The solution made voting easy and fast, with 2,259 completions in just 1 hour. The event saw an 86% engagement rate from 183 players. Startups got valuable feedback from the audience and judges, helping them understand their market better.
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Aldarest OÜ, an Estonian company, develops car parts search systems. They used Nextcloud before discovering ONLYOFFICE Workspace. ONLYOFFICE offers document editors, mail, and chat, which met their n...eeds. They found the ability to connect multiple email addresses to one account useful. Collaborative editing and secure data storage with two-factor authentication were also beneficial. ONLYOFFICE saved them time and money on document handling. They recommend it to clients and entrepreneurs.
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Simons Shop sells car parts online. The business faces strong competition and low profit margins. Simon uses StreetPricer to automate pricing and other business tasks. StreetPricer tracks competitor ...prices and adjusts Simon's prices several times a day. This keeps Simon's offers competitive. Simon can run the business alone and keep it profitable and stress-free.
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Salesforce Multi-Cloud Solution helped Ford Motor Company improve business operations in South America. Ford used Salesforce Sales, Service, Marketing, and Data Clouds, plus MuleSoft, to unify custom...er data and processes. OSF Digital delivered a seamless integration, giving Ford a 360-degree view of customers. Ford streamlined operations, improved customer service, and increased sales growth. The new system also supported regional marketing and sales process consolidation.
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Factory OEM Parts used the SureDone automotive e-commerce platform to automate inventory and order management. Before SureDone, they managed sales with manual spreadsheets and faced slow order proces...sing. SureDone's bulk tools and automated inventory updates let them list more products and speed up fulfillment. They achieved over 100% business growth in two years. They increased sales volume without hiring more staff and expanded their product catalog.
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Fanplayr helped Chevrolet boost website lead generation for specific car models. The solution used advanced segmentation and real-time overlays to target users likely to leave the site, encouraging t...hem to submit their details for promotions. Personalization showed different creatives based on user interest in car models. Chevrolet collected over 6,500 leads in one year. The campaign achieved an 11% click-through rate and a 9% post-click conversion rate.
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Signifyd's Guaranteed Fraud Protection helped Enjuku Racing stop fraud and chargebacks. Enjuku Racing used BigCommerce for their online store. Before Signifyd, they faced problems with fraud and lost... money from chargebacks. With Signifyd, they only pay fees on approved orders. If a chargeback happens, Signifyd pays them back in full. This ended their losses and gave them peace of mind.
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Akeneo PIM helped Heritage Parts Centre fix errors and inconsistencies in their product information. The company had trouble keeping their large catalog accurate, which hurt customer trust and made i...t hard to find products. With Akeneo PIM, they created a single source of truth for product data. This made updates fast and easy. Customers now get accurate, consistent information, leading to better product experiences and higher conversion rates.
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Bolt helped Drive-In Autosound improve their online checkout process. The company saw a 72% account registration rate with Bolt. They achieved a 124.5% increase in conversion for Bolt Account users c...ompared to guest accounts. This gave Drive-In Autosound a strong edge over competitors. The results show Bolt's impact on ecommerce performance.
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Webinterpret helped the Aston Martin Dealership Parts Department in Newport Pagnell grow international sales on eBay. The dealership used the eBay European Sales Booster and Webinterpret’s localizati...on tool. This let them launch their eBay store in 10 new markets. They saw a 26% increase in international sales. More buyers from new countries found their rare car parts and accessories.
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Loyalty Builders helped Sullivan Tire use predictive analytics and customer data to personalize direct mail campaigns. The goal was to win back underperforming customers and encourage repeat purchase...s from one-time buyers. The campaign used variable data postcards with targeted coupons based on each customer's risk score and loyalty rank. Sullivan Tire saw average revenue per buyer grow by over $200. The average service ticket included two more items per visit. The number of underperforming customers dropped, and median revenue at all upper loyalty ranks increased.
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Feedonomics helped Euro Car Parts improve product data management for thousands of car parts. The company used Feedonomics to import, map, and optimize data from many sources. This led to a 20% incre...ase in product eligibility in Google Merchant Center. GTIN coverage improved from 58% to 74% in six months. Euro Car Parts also added Facebook and Google LIAs as new revenue streams and kept GMC error rates below 1%.
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Comarch Loyalty Management helped Enterprise Rent-A-Car re-launch its Enterprise Plus loyalty program. The company wanted to improve member experience and business economics. Comarch provided modules... for business administration, contact center, member portal, and data integration. The program offers revenue-based point accrual, elite tiers, and exclusive member services. Enterprise Rent-A-Car praised Comarch for strong partnership and seamless system integration.
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Auto Magic KFZ-Service is a car care company in Vienna, Austria. They needed a digital system for handling invoices and other documents. In March 2018, they chose AMAGNO to manage their invoice proce...ssing workflow. The company later expanded the system to other departments. The transparent pricing and open communication were important in their decision. The company is happy with the results and finds their work more relaxed and organized.
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Michelin needed a better way to manage many websites in different languages. Their old CMS could not handle their needs, so they looked for a new solution. They chose ApostropheCMS because it is open... source and uses modern technology. Michelin's developers liked the tools and found it easy to use. With ApostropheCMS, Michelin now manages over 350 websites in 32 languages across 57 countries. They continue to work with ApostropheCMS for support and new features.
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TomTom used the TISAX assessment from BSI to improve its automotive cybersecurity. The company wanted to strengthen its security for digital products and services. BSI helped TomTom meet industry sta...ndards for cybersecurity. This assessment supported TomTom in building trust with partners and customers.
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Fletcher Jones Motorcars had too many paper files and not enough office space. Employees had trouble finding documents, and storing paper cost $40,000 a year. They used DocuWare to scan and store sal...es and repair documents electronically. Now, employees can find information quickly online. The company saved money, improved customer service, and gained more office space. Job satisfaction and productivity also went up.
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Lasernet helped Comline Auto Parts Ltd improve document management after moving to Microsoft Dynamics 365. Comline needed a flexible way to create branded, customer-facing documents and reduce costs ...from custom development. Lasernet's drag-and-drop interface made it easy for staff to design and edit documents. The company saved about £10,000 per country on invoice customisation. The project was completed in two months, letting Comline digitalise outbound communications and extend Lasernet use across the business.
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Docmosis Cloud helped BlueDriver create rich PDF reports in their app. Before Docmosis, BlueDriver used a custom PDF generator that was hard to maintain. With Docmosis, non-technical staff can update... templates, freeing developers to focus on core work. BlueDriver has used Docmosis for over 5 years with seamless results. The solution made document generation easier and more reliable for their automotive business.
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Componize CCMS helped Toyota Motor Europe improve their service bulletin process. Before, they used MS Word, which caused delays and errors. With Componize CCMS, they now create, manage, and translat...e bulletins faster and more accurately. The new system saves them about 650,000 euros each year. Translation and publication of non-English bulletins is now 50% faster. Standardization has also improved the quality of their documents.
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GateOne from *instinctools helped Mercedes-Benz Group AG build a web-based user support platform for their global procurement system, GLOBUS. The challenge was to educate users worldwide and support ...content creators with a flexible, multilingual solution. The team used GateOne’s CMS to enable easy content management and localization. After 5 months, Mercedes-Benz saw a 93% improvement in usage of their new procurement solution. The platform streamlined content creation and made employee training faster.
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Fission CMS helped Skyway Auto Parts connect with customers online. The company used a fully responsive, themed website to promote their business and reach new and existing customers. Visitors can br...owse products, check prices, read testimonials, and contact the business through the site. The owner says the Fission Web System helps the team manage daily business tasks efficiently. The solution supports business growth and customer engagement.
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Log360 helped Northtown Automotive Companies improve threat detection and meet compliance needs. The company faced challenges with fragmented security tools and complex regulatory requirements. Log36...0 provided seamless integration, real-time alerts, and centralized log management. The solution enabled faster threat response, detected insider threats, and simplified compliance audits. Automated reporting and unified dashboards made security operations more efficient.
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Alloy Software helped Salvage Direct improve its IT help desk processes. Salvage Direct needed a better way to manage hardware assets for its remote and mobile workforce. The company chose Alloy Soft...ware to organize IT governance and track laptops and cell phones. Alloy Software provided tools for incident management and asset tracking. This made it easier for Salvage Direct to support its growing business and remote employees.
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Atlassian cloud helps Mercedes-Benz reduce IT maintenance. The team spends less time on system upkeep. They focus more on delivering value. The cloud solution streamlines workflows. Mercedes-Benz ben...efits from improved efficiency. The move brings more value to their business.
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Next4biz helped KIA Turkey improve customer satisfaction. KIA Turkey used scorecards and dynamic segmentation in their CRM. They collected customer data and used machine learning to track customer ac...tions. They created two scorecards for pre-sales and post-sales. Dynamic segmentation let them send the right message to the right customer at the right time. This made their communication more effective and increased customer satisfaction.
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GoTo Connect helped BMW of Murray upgrade from an old phone system. The dealership used GoTo Connect to unify texting, faxing, recording, and reporting in one place. After switching, BMW of Murray ca...nceled 6 or 7 other communication products. This change saved time and money. Communication became easier for their team.
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Splunk helps Honda improve its business operations. Honda uses Splunk to get better data insights. This helps Honda solve problems faster. Honda can now make better decisions with real-time data. Spl...unk supports Honda in the automotive industry.
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Audi used KNIME to automate their supply chain forecasting. They needed to predict incoming goods and simulate warehouse stock levels with incomplete data. KNIME's predictive AI and workflow automati...on let Audi connect data sources, clean data, and run forecasts faster. This saved Audi €30,000 per year and cut debugging expenses by 80%. The solution reduced manual work, improved forecast quality, and helped prevent production delays.
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Log360 helped Northtown Automotive Companies improve threat detection and meet compliance needs. The company faced challenges with fragmented security tools and complex regulatory requirements. Log36...0 provided seamless integration, real-time alerts, and centralized log management. The solution enabled faster threat response, detected insider threats, and simplified compliance audits. Automated reporting and unified dashboards made security operations more efficient.
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SUBARU used Informatica’s cloud data integration service to connect and manage product lifecycle data across departments. Before, data was siloed, making recalls and quality checks hard. With Informa...tica, SUBARU automated data connections from development to maintenance. This improved car quality, productivity, and customer satisfaction. The company completed 400 data catalogs and saw better data quality and traceability.
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Jedox helped America's Auto Auction move from manual Excel-based reporting to automated, real-time financial planning. The company integrated Jedox with Microsoft ERP Business Central, pulling data e...very four hours. This change reduced manual work and errors in profit and loss reporting. Teams now answer ad-hoc questions quickly and analyze financial data instantly. Jedox supports scalable growth and seamless mergers and acquisitions for the company.
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Cyfe dashboards helped DRIVE improve client communication and support. DRIVE used Cyfe to connect many data sources and make reporting easy. Client satisfaction and retention went up. Customer compla...ints dropped. DRIVE saw a 50% reduction in customer service calls. Customers spent 1.78 times more on average. Customer lifetime value increased.
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Epicor business management systems help Dorman Products improve customer experience in the automotive aftermarket. Dorman Products uses Epicor to deliver better service to its customers. The solution... supports their operations and helps them meet customer needs. The focus is on customer experience excellence. The case highlights the value of Epicor for automotive businesses.
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yFiles for HTML helped VIRTUAL VEHICLE Research Center build a web app for data visualization in automotive and rail R&D. The team needed to handle large, complex data from many sources. They used a ...graph database and yFiles to make it easy to see and use the data. The solution lets engineers explore and connect information quickly. The prototype supports future engineering needs and digital decision-making.
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Hevo Pipelines helped BeepKart fix data pipeline issues and improve data operations. BeepKart had problems with slow queries, overloaded clusters, and data delays using AWS DMS and Redshift. Hevo's p...latform made data conversion faster, cutting 120 hours down to 30 minutes. The auto schema mapper boosted efficiency by 80%. BeepKart now has reliable, real-time data for better business decisions.
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Kameleoon's AI Predictive Targeting helped Toyota improve its lead generation on toyota.fr. Before using AI, manual scoring led to many low-quality leads. With Kameleoon, Toyota targeted visitors sho...wing strong interest in their cars. The AI displayed personalized test drive pop-ins to high-potential leads. This approach led to a 97% increase in leads and doubled Toyota's lead generation success.
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Contest Factory helped Kia Motors launch the Melissa’s Precious Gear Sweepstakes to promote the new Niro SUV. Kia needed a fast solution to engage users after their Big Game commercial. Contest Facto...ry built four custom sweepstakes sites on Kia’s Facebook page and connected them to a chatbot. The campaign launched on time and worked smoothly. Kia used real-time analytics to track user engagement and shares.
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Votigo helped Ford launch a user-generated content contest for the Ford Ranger in 11 international markets. The solution included a microsite and mobile app for easy entry, gallery browsing, and voti...ng. The contest supported 11 languages and ran on Facebook, web, and mobile. In one month, the campaign got 178,925 votes, 42,230 registrations, and 4,936 entries. The prize was a new Ford Ranger XLT.
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Compass helped Cardekho automate sales commission management. Before, Cardekho calculated incentives by hand and sent data by email. As Cardekho grew, this process became hard and slow. With Compass,... Cardekho gave sales teams real-time visibility into earnings and performance. Cardekho saw a 20% increase in incentive program adoption, 18% more qualifiers, and 25% more incentive payouts.
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Bird helped CARSOME use WhatsApp to talk to customers faster and better. CARSOME used to have slow, messy replies and low conversions with SMS. With Bird, they now send automated updates, reminders, ...and personal messages on WhatsApp. Customers get answers 60% faster. Over 10% of orders now convert during the pre-screen process. CARSOME keeps all chats in one place, making it easier to help customers and sell more cars.
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Saysimple Multichannel Inbox helped Dusseldorp BMW improve customer communication. Customers wanted WhatsApp and cloud-based service. Dusseldorp used Saysimple to answer calls with no waiting and rep...ly to WhatsApp within ten minutes. 87% of cases get a direct answer or solution. Customer reviews are very good. 120 employees use the platform, with plans to grow to 150.
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Payfacile helps Occas50cc accept online payments for motorcycle parts. The founder, a young entrepreneur, wanted a simple way to sell without building a website. Payfacile lets him create custom paym...ent pages for each client. He likes the easy interface and fast product setup. This solution helps him reach more customers and grow his business.
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Adspert helped Hella improve their Amazon Ads performance. Hella wanted to expand sales channels and needed to manage ad spend efficiently. Adspert's automated solution set up thousands of bid adjust...ments and provided keyword suggestions. This saved Hella time and let them focus on core business. Hella saw a 153% increase in conversions. Hella rates Adspert highly for innovation and effectiveness.
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Digital Remedy helped a premiere off-road parts and accessories manufacturer boost brand awareness and sales. The company used a full-funnel campaign with linear TV and CTV strategies. Digital Remedy... tracked cross-channel reach, frequency, and conversions. The campaign achieved a $27 CPA in the first 6 months, beating the $50 CPA goal. People exposed to the campaign were 5 times more likely to check out online. CTV added 11% more reach and 57% of CTV households were unique from linear TV.
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ŠKODA AUTO used Piwik PRO Analytics to improve employee communication and engagement. The company needed secure analytics for their SAP Fiori Applications and intranet, ŠKODA Space. Piwik PRO provide...d key usage metrics and ensured data privacy. ŠKODA AUTO used the data to make information more accessible and run better employee campaigns. As a result, intranet adoption improved and information for employees became more helpful.
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Marin Social helped Drivy improve their Facebook ad performance. Drivy needed to reach new customers in five countries with a small team. Marin Social's tools let them test and scale campaigns fast. ...The Archive Manager kept their dashboard clean. Split testing showed a one-day optimization window worked best. Drivy saw a 20% higher CTR, 7% lower CPC, and 8% lower cost per conversion.
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Toyota Motor Corporation used New Relic to improve the user experience for its TOYOTA SHARE car sharing service. The challenge was to support rapid growth and new mobility services with connected tec...hnology. New Relic helped Toyota monitor and optimize the app that lets users reserve and access cars with their smartphones. This made it easier for users to complete reservations and use the service. The result was a smoother, more convenient experience for customers using TOYOTA SHARE.
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Catchpoint helped Cox Automotive centralize monitoring for many services. Cox Automotive needed a single solution to monitor all key systems and fix problems fast. They wanted to keep service levels ...high for over 40,000 dealer customers. With Catchpoint, they now find and fix issues quickly. The IT team values the frequent new features and strong support from Catchpoint.
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Referral Rock helped SIR Glass automate their referral program. SIR Glass replaced manual spreadsheets with Referral Rock, integrating it with their CRM. The new system tracks referrals, automates re...wards, and pays partners through PayPal. SIR Glass now gets 30+ new referral sales each month. They save 3-4 hours of manual work each week and thousands of dollars.
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Cresta helped CarMax improve customer engagement and efficiency in their contact centers. CarMax used Cresta's AI platform to handle sales, appraisals, and service questions. The solution reduced han...dle time and made training faster for new associates. Supervisors gained real-time visibility into performance and used "Vital Chat Behaviors" to guide development. CarMax saw strong ROI and positive feedback from associates, leading to better customer satisfaction.
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Observe.AI Auto QA helped Cox Automotive standardize quality assurance across 13 brands. The company unified its contact center operations and improved agent performance. Auto QA enabled evaluation o...f 100% of customer interactions, up to 90,000 evaluations per month. QA scores improved by 3%. The platform provided consistent, bias-free insights and streamlined processes for 2,000 support agents.
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CREST-ERP helped Aldica Technologies improve production planning and inventory management. Before, Aldica tracked inventory and production with manual processes and excel, leading to errors and downt...ime. With CREST, Aldica automated production plans, die management, and sub-contracting. This improved machine efficiency, reduced downtime, and made costing more accurate. The new system also cut errors in quality control and made it easier to track finished goods and die usage.
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iovox call tracking helped Auto Trader UK build trust with vehicle sellers. Auto Trader used iovox to provide trackable phone numbers and call data for its advertising customers. This data let seller...s see where leads came from and helped Auto Trader improve account management. As a result, Auto Trader's Trustpilot score rose from 6.7 to 9.3 based on 13,000 reviews. The solution also protected sellers from scams and supported Auto Trader's digital strategy.
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Invoca helped CARiD track phone conversions from marketing campaigns. CARiD used Invoca to see which calls led to revenue. This let them optimize ad spend and focus on high-performing campaigns. They... doubled their investment in premium product campaigns. CARiD saw a 260% increase in return on ad spend (ROAS). Invoca gave them better marketing attribution and growth.
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Ringostat call tracking helped City Plaza, a top Toyota and Lexus dealer in Ukraine, improve ad performance. City Plaza used Ringostat to track which ads led to calls and to optimize their marketing ...spend. The tool provided detailed reports on call sources and integrated with Google Analytics 4 and Looker Studio dashboards. As a result, City Plaza saw a 6.5% increase in conversion rate. The CMO praised Ringostat for making it easy to monitor lead generation and campaign results.
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PostPilot helped Morris 4x4 Center boost customer retention with a postcard win-back campaign. The team targeted customers who had not purchased in 70-90 days. They sent postcards to 2,000 customers ...and email to 15,400. The postcard campaign delivered an 18.5 times better conversion rate than email. Morris 4x4 saw a 680% ROI and 160% more revenue from postcards. The campaign was easy to launch and drove strong repeat purchases.
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Smartzer powered an interactive shoppable video campaign for BMW on Instagram. Users could click on car features in the video and get more details through pop-ups, each with a call-to-action to visit... BMW's website. The campaign aimed to help customers discover the new Series 4 car in a new way. The results showed a 33% engagement rate and a 20% click-through rate. Many viewers clicked 'Learn more' and visited BMW's site to explore or buy the car.
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Elision's omnichannel call center solution helped CarDekho improve lead conversion and dealer management. CarDekho faced issues with their old dialer, including low stability and slow manual processe...s. Elision delivered a custom solution with CRM integration, automated reports, and tailored features for lead and dealer management. The system supported over 1500 agents and achieved high uptime with a master-slave server setup. CarDekho saw better sales, improved lead management, and enhanced dealer handling.
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LeadSquared helped Bajaj Auto digitize customer journeys across 6,000 dealerships. Bajaj Auto needed to standardize and automate sales processes for multiple brands and business units. The company us...ed LeadSquared as its main sales management tool. This streamlined workflows and enabled seamless integration with existing systems. Bajaj Auto managed 10 lakh enquiries and improved sales experiences across 5 business units. The solution provided actionable insights and eliminated lead leakage.
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Goldie helps Precision Shine Detailing manage clients and income. The software sends reminders and saves time. Alexander, an auto detailer, says Goldie is simple to use. It cuts admin time and helps ...grow the business. Goldie tracks clients and supports business growth for auto detailers.
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MyCustomCar used Rithum's services to grow its online sales. They expanded from one to six marketplaces. Their 3P commerce business grew 40% year over year. Top line revenue increased 125% in three y...ears. Marketplaces now account for one-third of their sales.
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TrailFx wanted to help customers see how their aftermarket accessories look on real vehicles. They used Tagshop to create shoppable user-generated content galleries from Instagram on their website. T...his let customers see real photos of products installed on vehicles and made it easier to shop. After using Tagshop, TrailFx saw more user photo submissions, higher sales, more product views, and longer page visits. The website became more engaging and interactive for shoppers.
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BrightEdge helped National Tyres and Autocare boost local SEO. The company wanted more people to visit their stores and show up in Google’s local 3-pack. They used BrightEdge’s keyword research and l...ocal SEO tools to find new keywords and build a strong content plan. As a result, blog traffic grew by 1,372% and Page 1 search rankings rose by 171%. They did this without hiring an agency, using only the BrightEdge platform.
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seoClarity helped a major auto parts retailer boost their 'how-to' blog traffic. The retailer wanted to find and fill content gaps and improve non-branded organic traffic. seoClarity's Professional S...ervices delivered 25 content ideas each month and detailed content briefs. The team used Research Grid and Content Gaps tools to guide content creation. As a result, the retailer achieved a 2,841% increase in traffic.
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AdPushup helped IndiaCarNews grow its page RPM by 25% in four months using layout optimization and real-time ad testing. The platform used machine learning to optimize ad placements and improve user ...experience. IndiaCarNews also saw a 12% increase in page CTR and an 8% rise in ad viewability. The integration was quick, taking only two hours. IndiaCarNews can now focus on expanding its reach and localizing content.
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Choozle helped a regional auto dealer consolidate marketing on one demand-side platform. The dealer wanted to engage users interested in luxury automobiles and improve programmatic advertising. Chooz...le ran a head-to-head test against another platform. The campaign used first-party and third-party data for targeting. Choozle achieved an 81% viewability rate, 35% higher than the competitor. Only 1% of ads ran on small player sizes, compared to 15% with the other vendor.
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Emplifi Social Marketing helped Toyota Astra Motor bring all their teams and agencies together in one platform. They used Emplifi to manage social media, content strategy, and reporting. The platform... made it easy to collaborate, publish content, and track performance. Toyota Astra Motor sped up report delivery from days to seconds. They now spot trends fast and react quickly to market changes.
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Jual Kereta Lah used elfo's digital services to boost high-quality automotive leads. They ran Facebook Ads integrated with WhatsApp to reach more car sellers. The campaign used A/B testing and lookal...ike audiences to find the best ads and target new customers. Jual Kereta Lah saw a 20% monthly growth in leads, 321 leads from WhatsApp, and 36 car orders from Facebook ads. Clickthrough rates increased by 2% during the campaign.
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Wayke used Bambuser's video commerce platform to make car buying easier online. They wanted to give customers safe and personal guidance at scale. With live shows featuring new cars, Wayke built a lo...yal audience and a big content library. Their viewers watch for an average of 16 minutes and 18% use live chat. The video commerce solution helped shorten the buying journey and increased visits to dealerships.
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MadCap Flare and MadCap Flare Online help Rivian deliver an interactive owner’s guide in their vehicle infotainment system. The guide works as an app and switches between day and night modes. Analyti...cs in Flare Online help Rivian improve search results. Content reuse and Amazon S3 publishing let the team keep up with software updates. A global project ensures consistent content across infotainment, web, and print. Preview and testing features help writers catch errors before release.
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Aldarest OÜ, an Estonian company, develops car parts search systems. They used Nextcloud before discovering ONLYOFFICE Workspace. ONLYOFFICE offers document editors, mail, and chat, which met their n...eeds. They found the ability to connect multiple email addresses to one account useful. Collaborative editing and secure data storage with two-factor authentication were also beneficial. ONLYOFFICE saved them time and money on document handling. They recommend it to clients and entrepreneurs.
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Volkswagen Group Services GmbH used Figma and FigJam to improve teamwork between design and engineering. The team needed to build a new customer-to-customer storage platform and create a brand from s...cratch. Figma helped them design a prototype and map out user flows. FigJam made it easy for teams in different places to share ideas and give feedback. This new way of working helped avoid mistakes and made the project run smoother.
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Agentforce helps AAA Washington give fast, always-on support. The company uses Agentforce to improve customer service. Customers get help quickly at any time. AAA Washington relies on Agentforce to k...eep support running smoothly. The solution makes support easier for both staff and members.
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Agentforce helps AAA Washington give fast, always-on support. The company uses Agentforce to improve customer service. Customers get help quickly at any time. AAA Washington relies on Agentforce to k...eep support running smoothly. The solution makes support easier for both staff and members.
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Auro CRM integrated Suite CRM with Autoline ERP for a large automobile company in the Middle East. They customized the CRM to manage multiple teams with clear user access. They also improved the sale...s pipeline and automated the quotation workflow.
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PipeRun CRM helped Citycar, a leading vehicle rental company, move from manual spreadsheets to a digital sales process. Citycar used PipeRun to centralize sales, contracts, and logistics, making thei...r workflow faster and more organized. The team quickly adapted to the platform, gaining independence and control over their sales pipeline. With electronic signatures, Citycar reduced the sales closing time to just 2 days. The CRM's easy interface and automation features improved customer acquisition and retention.
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Aldarest OÜ, an Estonian company, develops car parts search systems. They used Nextcloud before discovering ONLYOFFICE Workspace. ONLYOFFICE offers document editors, mail, and chat, which met their n...eeds. They found the ability to connect multiple email addresses to one account useful. Collaborative editing and secure data storage with two-factor authentication were also beneficial. ONLYOFFICE saved them time and money on document handling. They recommend it to clients and entrepreneurs.
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Livespace CRM helped Auto Partner Garcarek, a Mercedes-Benz dealer, cut response time to new leads by 90%. The sales team improved customer service and increased conversion rates, especially among ne...w salespeople. The CRM made it easier to track sales opportunities in a complex, multi-step process. Garcarek also saved time onboarding new sales staff. Livespace enabled better lead management and higher sales efficiency.
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CREST-ERP helped Aldica Technologies improve production planning and inventory management. Before, Aldica tracked inventory and production with manual processes and excel, leading to errors and downt...ime. With CREST, Aldica automated production plans, die management, and sub-contracting. This improved machine efficiency, reduced downtime, and made costing more accurate. The new system also cut errors in quality control and made it easier to track finished goods and die usage.
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Quickbase helped Agero build a roadside assistance app in just one day. Extreme weather caused a surge in calls, so Agero needed a fast solution. The team used Quickbase to create a mobile-friendly a...pp for drivers to request help online. The app reduced hold times and kept service quality high. Custom dashboards and notifications improved response and communication for both staff and customers.
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Axelor ERP helped SD Services manage custom vehicle fittings for companies. SD Services needed a flexible and scalable ERP to handle growing demand and complex customer requirements. The Axelor and S...ynktory teams developed a tailored ERP solution, Kombo, based on Axelor’s Open Suite. The new system allowed SD Services to manage data from multiple sources and improved team training and adoption. End users embraced the new ERP, marking the project as a success.
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Enthu.AI helped MS Auto analyze 100% of their customer calls using AI-powered quality assurance. Before Enthu.AI, MS Auto struggled to understand call content and relied on slow, manual QA. With Enth...u.AI, they automated call summaries and sentiment analysis. This led to a 5% increase in conversion rates and a 0.8 point rise in CSAT. MS Auto now links customer conversations directly to business results.
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Hippo Motor Group wanted to monitor all their calls for quality and compliance. Using Voyc, they now listen to 100% of their calls all the time. This would have been very costly with people alone. Th...e solution also helped speed up coaching. A manager can now do four or five coaching sessions in a day instead of a week. This made their process much faster.
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Hey Oliver helped Automarin, Greece's largest second-hand car dealership, boost lead generation and improve customer service. Automarin used Hey Oliver's marketing automation to send personalized ema...ils, segment leads, and deliver targeted offers. The dealership saw higher open rates, click-through rates, and conversion rates. Website traffic conversion and the number of contacts from the site increased. Automarin also used web push notifications to reach more visitors and plans to expand automation with A/B testing and Facebook Ads integration.
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Pipefy helped a leading vehicle glass repair and replacement company speed up HR recruitment. The company used Pipefy to automate and standardize hiring workflows. They now fill urgent job openings 8...0% faster, cutting the time from up to 15 days to just 3 days. HR processes for changes are 70% faster. The company saved over 1,340 hours in seven months and achieved a 377% ROI. HR managers now have better visibility and fewer manual tasks.
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Zapier helps Toyota of Orlando use AI and automation to manage sales leads. The dealership automates the intake and routing of 4,000 to 5,000 leads each month. This saves over 20 hours every week by ...removing repetitive tasks. Zapier Tables manages more than 30,000 lead records, giving teams a single source of truth. Even during a major system outage, Toyota of Orlando kept sales running smoothly with Zapier.
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Force24 helped Perrys Motor Sales move from expensive events to a digital-first marketing strategy. The platform provided automated email, SMS, web tracking, and lead scoring. Perrys generated 559 sa...les with a budget of just £5,000. They improved data segmentation and gained real-time customer insights. The new approach boosted ROI and customer engagement while cutting costs.
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LeadSquared helped Bajaj Auto digitize customer journeys across 6,000 dealerships. Bajaj Auto needed to standardize and automate sales processes for multiple brands and business units. The company us...ed LeadSquared as its main sales management tool. This streamlined workflows and enabled seamless integration with existing systems. Bajaj Auto managed 10 lakh enquiries and improved sales experiences across 5 business units. The solution provided actionable insights and eliminated lead leakage.
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Dotdigital helped TRAPO automate and personalize their marketing. TRAPO used Dotdigital to run welcome, thank you, and abandoned cart campaigns. The brand tripled its revenue after using Dotdigital. ...Average order value increased by 6.5 percent year on year. TRAPO also improved engagement with retargeting on email, social, and Google.
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Agentforce helps AAA Washington give fast, always-on support. The company uses Agentforce to improve customer service. Customers get help quickly at any time. AAA Washington relies on Agentforce to k...eep support running smoothly. The solution makes support easier for both staff and members.
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ScriptRunner helped Brose automate IT tasks and save over 4,000 hours. Brose faced challenges balancing central IT control with local admin needs. ScriptRunner enabled secure, granular self-service f...or local IT without high-level privileges. The solution reduced manual, repetitive work and empowered more users to act independently. Brose now enjoys safer, more efficient IT operations and plans to expand automation further.
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Appier helped Toyota Motor Philippines boost site traffic for its 'Here For You' campaign. Toyota wanted to reach more customers online and spend less on ads. Appier used AI to define target audience...s and segment users by interests like automobile and finance. They delivered ads across devices and premium sites. Toyota's site visits grew three times, reaching over 44,300 visits in one month, beating their KPI. The campaigns became more cost-efficient and effective.
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Rossum helped FINN, a German car subscription company, speed up document processing by 71%. FINN used Rossum to automate supplier invoice handling, replacing a slow regex-based OCR system. The soluti...on integrated easily with FINN’s no-code platforms and internal systems. After implementation, FINN reduced daily invoice processing time from two hours to 15 minutes and achieved over 90% accuracy in six weeks. Employee satisfaction increased, and FINN avoided hiring more staff due to the efficiency gains.
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Navegg's DMP platform helped a car manufacturer and a digital portal use data to improve online and offline ad campaigns. The agency and trading desk worked with Navegg to identify user behavior and ...create audience clusters. They combined data from both the advertiser and the portal to find the best content for each car buyer persona. The project enabled smarter media buying and retargeting. The portal also gained a new way to sell audience data instead of just ad inventory.
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Azira helped Škoda dealerships run a digital advertising campaign during the Tour de France. The goal was to increase dealership visits and car sales by targeting car shoppers and cycling fans. Azira... used audience targeting, personalized ads, and dealership-level reporting. The campaign generated 1,305 dealership visits across nine locations. Over 193,000 high-intent car shoppers saw the ads. The cost per visit was €3.45, which is lower than typical automotive averages.
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SwipedOn helped Hyundai Auto Canada Corp replace paper visitor books with a digital sign in system. The company needed better data access, improved health and safety, and less paper use. SwipedOn pro...vided a user-friendly interface, multi-location monitoring, and automated notifications. Admin time for visitor processing dropped, and paper use decreased. During COVID-19, SwipedOn enabled safe screening and contact tracing for staff and visitors.
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Tealium and Snowflake helped Rohrman Auto Group fix their customer data problems. Rohrman had data spread across web, mobile, and legacy systems, making it hard to see each customer clearly. Tealium’...s customer data platform unified over two million records into clean, consented data. The integration enabled near real-time data transfer and better data governance. Rohrman now has a single view of each customer and can use advanced analytics and AI.
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CloverDX Data Integration Platform helps Van Mossel Automotive Group manage data across 452+ branches in five countries. The company uses CloverDX to integrate over 100 applications, executing 13,000...+ data tasks weekly. CloverDX enables scalable, transparent, and centralized data processes, supporting rapid expansion and onboarding of new acquisitions. The platform ensures data accuracy, stability, and efficient onboarding of new locations, even as the business grows quickly.
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Mazda used the Relay42 Customer Data Platform to improve their marketing. They wanted to reduce wasted ad spend and increase relevance. By integrating paid and owned channels, they stopped targeting ...existing customers and saved 8% in media costs. Using Relay42, Mazda doubled their banner conversion ratio and saw a 90% increase in requests for information. Dealer leads went up by 19%. The platform helped Mazda deliver more personalized and effective marketing.
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Toyota Connected used Twilio Flex to improve their call center. They achieved a 13% reduction in after call work and an 18% decrease in monthly average handle time. This helped them serve over 6 mill...ion drivers with their Drivelink telematics platform. The platform offers features like roadside assistance and stolen vehicle locator.
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Yext helped Speedy, a leading French automotive maintenance company, improve its online visibility and customer journey. Speedy used Yext to update and manage information for nearly 500 shops across ...France. The platform enabled real-time updates to listings, streamlined customer appointments, and provided analytics for performance tracking. During the pandemic, Yext ensured Speedy could keep customers informed about changing hours and services. Speedy maintained strong online and in-store traffic, supporting essential workers throughout the crisis.
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Amerityre Corporation uses SpotlerCRM to improve customer management. This helps them achieve excellence in the tyre industry. The case study highlights their innovation efforts.

Clutch helped VIP Auto launch a custom loyalty program using its CDP and loyalty management modules. VIP Auto wanted to turn more first-time buyers into repeat customers by using customer data for be...tter engagement. The new program offered points, cashback, and coupons for specific actions. 74% of transactions now come from loyalty members. Loyal customers spend 50% more and have a 141% higher lifetime value than non-loyal members. The program increased customer retention and satisfaction by giving clear rewards and personalizing experiences.
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Comarch Loyalty Management helped Enterprise Rent-A-Car re-launch its Enterprise Plus loyalty program. The company wanted to improve member experience and business economics. Comarch provided modules... for business administration, contact center, member portal, and data integration. The program offers revenue-based point accrual, elite tiers, and exclusive member services. Enterprise Rent-A-Car praised Comarch for strong partnership and seamless system integration.
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IMO Car Wash wanted to connect better with customers and improve their digital experience. They used Eagle Eye’s app to launch digital loyalty programs, pre-paid vouchers, and a subscription service.... The app helped them reach 1.5 million active users in 18 months. Digital sales grew from 0.3% to 10% of revenue. Digital customers now spend 50% more than drive-up customers. Bundle sales increased by 130%, creating steady new income.
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Compass helped Cardekho automate sales commission management. Before, Cardekho calculated incentives by hand and sent data by email. As Cardekho grew, this process became hard and slow. With Compass,... Cardekho gave sales teams real-time visibility into earnings and performance. Cardekho saw a 20% increase in incentive program adoption, 18% more qualifiers, and 25% more incentive payouts.
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360insights helped an automotive aftermarket manufacturer boost sales with a dynamic incentives and rewards program. The program engaged over half of its participants. It delivered a 584% return on i...nvestment. Sales and customer loyalty both increased. The company won industry awards for the program. A program stakeholder praised the collaboration and creative insights.
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Epsilon helped Valvoline improve their marketing. Valvoline used Epsilon's solutions to reach more customers. The testimonial shows Valvoline was happy with the results. The story highlights Epsilon'...s impact in the automotive industry.
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MAXMA.com helped Suprotec, an automotive chemicals brand, grow revenue by 30% using personalized loyalty programs. Suprotec used customer data to send targeted offers and reminders, like oil change d...iscounts at the right time. The loyalty program included segmentation, personalized campaigns, and automated communications. ROI from campaigns reached 200% to 800%. About 10% of customers returned to stores after long breaks, driven by timely messages and offers.
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All Digital Rewards helped an automotive industry leader improve their channel sales incentive program. The client wanted to boost sales of genuine accessories through their dealer network. ADR redes...igned the program using advanced technology and a cloud-based sales claim site. They integrated with the manufacturer's dealer system and used Single Sign On for easy access. The new program led to an 800% increase in sales.
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Ameyo helped Cars24 improve their call center operations. Cars24 faced low lead conversion, high response times, and inefficient manual dialing. Ameyo provided an all-in-one solution with better call... connect rates and integrated CRM. The solution reduced turnaround time and improved customer insights. Cars24 now has higher lead conversion and more efficient customer interactions.
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Agero uses the Cyara Automated CX Assurance Platform to test and monitor its omnichannel customer experience. The platform helps Agero support phone, SMS, and visual IVR for roadside assistance. Cyar...a gives Agero confidence to deliver digital services that clients want. This allows consumers to have more options when using Agero's services.
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BeatRoute helped Valvoline Cummins improve customer connect from 25% to over 70%. The company faced low field visibility and fragmented sales tools. BeatRoute's Sales Force Automation, routing, and r...eporting tools unified field operations. Supervisors gained better visibility and could coach teams more effectively. Sales operations became more efficient and scalable across India.
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Agentforce helps AAA Washington give fast, always-on support. The company uses Agentforce to improve customer service. Customers get help quickly at any time. AAA Washington relies on Agentforce to k...eep support running smoothly. The solution makes support easier for both staff and members.
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Comarch Loyalty Management helped Enterprise Rent-A-Car re-launch its Enterprise Plus loyalty program. The company wanted to improve member experience and business economics. Comarch provided modules... for business administration, contact center, member portal, and data integration. The program offers revenue-based point accrual, elite tiers, and exclusive member services. Enterprise Rent-A-Car praised Comarch for strong partnership and seamless system integration.
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Comarch Loyalty Management helped Enterprise Rent-A-Car re-launch its Enterprise Plus loyalty program. The company wanted to improve member experience and business economics. Comarch provided modules... for business administration, contact center, member portal, and data integration. The program offers revenue-based point accrual, elite tiers, and exclusive member services. Enterprise Rent-A-Car praised Comarch for strong partnership and seamless system integration.
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Mazda used Medallia to improve customer experience in the automotive industry. The platform helped Mazda collect feedback and analyze customer interactions. This allowed Mazda to make better decision...s and improve service. Medallia supported Mazda in creating a better experience for both customers and employees.
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BulkSMS.com helps Goch and Cooper Auto Services send SMS reminders and updates to their customers. They use the BulkSMS Web App to send booking reminders, welcome messages, and yearly service notific...ations. SMS is a key part of their customer communication strategy. The platform helps them track communication history and improve customer service. Goch and Cooper have used BulkSMS since 2007 to grow their business and stand out from competitors.
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Kimoby’s Dealership Engagement System (DES) helped BMW Autohaus improve recall campaign results. The dealership used DES to automate customer outreach and reduce manual work. A single brake recall ca...mpaign targeting 100 customers brought in 26 new repair orders in 4 days. This campaign generated $47,433.86 in revenue, with an average of $1,835 per repair order. Staff saved time and customers got faster, more personal service.
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MessageDesk helped DeNooyer Chevrolet run a text-to-vote campaign at their Chalk the Lot event. The dealership used MessageDesk's mass text broadcasts and automations to collect votes and contact inf...o. Attendees voted by texting a keyword to a dedicated phone number. Social media posts let more people join in. The campaign added 536 new contacts to DeNooyer Chevrolet's marketing list.
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A Toyota regional dealer group wanted to improve their programmatic media strategy. They used Nexxen’s full-stack platform to streamline operations and enhance targeting. The solution helped them get... better attribution and reach. They saw a 126% increase in recognized conversions using a custom identity graph. They also had 248% more derived actions for CTV and 19% more value in display for eCPM with Nexxen SSP. Using Nexxen Discovery insights, they gained 97% more value in OLV for eCPC and 68% more value in display for eCPC.
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Appier helped Toyota Motor Philippines boost site traffic for its 'Here For You' campaign. Toyota wanted to reach more customers online and spend less on ads. Appier used AI to define target audience...s and segment users by interests like automobile and finance. They delivered ads across devices and premium sites. Toyota's site visits grew three times, reaching over 44,300 visits in one month, beating their KPI. The campaigns became more cost-efficient and effective.
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Maxo CRM helped CFAO manage recruitment for new lawyers and trainees without increasing assistant staff. The platform made it easier to organize and track sensitive legal information. CFAO improved e...fficiency and resource allocation. The CRM supported secure data handling and compliance. Patrick Leemans from CFAO praised the advantages of efficy's platform.
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Wasp's inventory management solution helped Racesource, a custom manufacturer for the racing industry, solve inventory tracking problems. Racesource struggled with Excel, which could not track assemb...lies or manage large inventory. Wasp provided barcode scanning and assembly tracking, making inventory easy to manage. Racesource saved about $8,000 a year by avoiding unnecessary reorders. The system improved organization, billing, and manufacturing processes.
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Denali BI helped Zendex Tool Corporation solve problems with order tracking and backorder prioritization. Before using Denali BI, Zendex struggled with slow lead times and manual spreadsheet updates.... The new dashboard automated data updates and improved visibility into sales and production. Zendex saved up to two hours a day and improved backorder efficiency. Now, Zendex can handle more orders and keep their production line running smoothly.
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Papirfly's brand management platform helped BMW Northern Europe keep their brand consistent across seven countries. Over 400 employees and many dealerships used the platform to access brand assets an...d templates. The solution made it easy to share guidelines and marketing materials in different languages. Local dealers could create on-brand content quickly without design skills. BMW NE reduced time to market and improved brand control at every touchpoint.
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THRON helped CAME manage and share digital content with partners worldwide. CAME used THRON Asset Digitali, Brand Portal, and THRON CONNECTORS to centralize and secure over 15,000 assets. The platfor...m enabled real-time, safe sharing with 480 distributors across 118 markets. CAME improved brand consistency and controlled access for different user groups. The solution supported CAME’s need for security, efficiency, and global communication.
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Zebra's real-time location system helped Ford Motor Company improve efficiency. Ford used the system across the company. The solution made it easier to track assets and manage workflows. This led to ...better productivity and smoother operations. The case shows how location technology can help large automotive companies.
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Meltwater Social Listening & Analytics helped Daimler Commercial Vehicles MENA improve PR and marketing. Daimler used Meltwater to automate weekly updates and share insights with 80+ employees and de...alers in 19 countries. The platform saved $16,300 per year in PR reporting costs. Daimler tracked ROI and measured PR effectiveness with automated reports. The marketing team made faster decisions using data from Meltwater.
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IZEA partnered with Jeep to bring the 'Go Anywhere. Do Anything.' message to life. At the Easter Jeep Safari in Moab, creators shared their experiences with Jeep vehicles and the adventurous lifestyl...e. The campaign sparked 46 bonus posts and built real connections in the Jeep community. The content focused on freedom, capability, and adventure. The results extended beyond the event, showing strong engagement and authentic brand impact.
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Hypetap ran an influencer marketing campaign for BYD to promote the MY23 ATTO 3. Six influencers created engaging virtual test drive content on TikTok and Instagram. The campaign aimed to drive aware...ness, encourage test drives, and address electric vehicle scepticism. The posts reached 876,656 people and generated 31,206 link clicks. The campaign achieved 320,513 total engagements and 1,749,463 total impressions.
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Bazaarvoice helped Turtle Wax collect and share user-generated content like reviews and images. Turtle Wax used Bazaarvoice Ratings & Reviews and Curations to reach more consumers and build trust. Th...e company shared this content on its own site and on major retailer websites. This improved retailer relationships and increased retail sales. Turtle Wax saw a 50% year-over-year sales increase on retail sites after using Bazaarvoice.
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KapscoMoto wanted to stand out in a crowded market by making better online content. They had trouble finding creators who could meet their high standards for product videos. Using Billo, they found a... diverse group of creators and made engaging videos for their products. This helped them show their products in action and connect better with customers, especially on Amazon. The process was smooth and set them up for future growth, even though they did not share specific numbers.
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Favendo provided an asset tracking and navigation system for Audi Pre-owned Cars :plus center in Munich. The center had 700 vehicles across 14,000 square meters, making it hard for staff and customer...s to find cars. Favendo installed beacons and developed the Audi :plus app with navigation and augmented reality features. The solution reduced search times and met all requirements. The navigation function is now part of the parent company’s Get your Audi app.
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Ziebart, a legacy brand in the automotive industry, needed to improve communication with customers. They implemented Text Request to offer appointment reminders and confirmations via text. The integr...ation with their point-of-sales system was seamless, and franchisees found it easy to adopt. Customers appreciated the convenience of instant notifications, and franchisees reported positive feedback. The solution helped Ziebart reduce phone calls and focus more on customer service.
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Agentforce helps AAA Washington give fast, always-on support. The company uses Agentforce to improve customer service. Customers get help quickly at any time. AAA Washington relies on Agentforce to k...eep support running smoothly. The solution makes support easier for both staff and members.
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MangoApps helped Paul Miller Auto Group connect 14 dealership locations with one digital platform. Before MangoApps, each location worked alone, causing problems with communication and inventory trac...king. The new platform unified all locations, improved daily reporting, and made IT tasks like onboarding faster with single sign-on. Employees now find information and updates more easily. HR questions dropped thanks to tools like a payroll calendar. The company saw better engagement and smoother operations across all dealerships.
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DailyBot helped ClickMechanic improve remote team collaboration. The team used to run manual standups on Slack, which felt intrusive and inefficient. With DailyBot, they automated daily check-ins and... standups, reducing calls and increasing transparency. The platform made it easy to track goals and reflect on weekly progress. Team members found it less stressful to get updates through the bot, leading to better accountability and workflow.
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Frame.io helped Ford Motor Company launch the Ford Bronco during the pandemic. Ford needed a virtual rollout with only three weeks to prepare. The team used Frame.io to shoot, edit, and deliver three... ad spots quickly while working remotely. The campaign aired on three networks at the same time and reached millions of viewers. Fast approvals and secure sharing made the project a success. Ford's 2021 sales ranked #2 in the industry.
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BMW Group uses the movingimage Enterprise Video Suite for internal communication. Employees upload and share videos on the BMW Group Tube, including event recordings, product videos, and learning mat...erials. The platform enables easy access to information and supports transparent communication. Each month, 300 to 400 new videos are uploaded. Live streaming features allow for interactive company events and updates. Video is now a key part of BMW's internal communication strategy.
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Juphy AI helped DynoVox, an online auto parts store, solve fitment and support challenges. DynoVox used Juphy’s Smart Product Recommender and AI-powered support to give instant answers about part com...patibility and order details. In 2 months, Juphy AI delivered 231 personalized recommendations and drove $1,512.82 in direct sales. The AI handled 360 customer conversations and saved over 31 hours of manual support time. DynoVox improved buyer confidence and increased conversions with 24/7 automated help.
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MangoApps helped Paul Miller Auto Group connect 14 dealership locations with one digital platform. Before MangoApps, each location worked alone, causing problems with communication and inventory trac...king. The new platform unified all locations, improved daily reporting, and made IT tasks like onboarding faster with single sign-on. Employees now find information and updates more easily. HR questions dropped thanks to tools like a payroll calendar. The company saw better engagement and smoother operations across all dealerships.
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Toyota Connected used Twilio Flex to improve their call center. They achieved a 13% reduction in after call work and an 18% decrease in monthly average handle time. This helped them serve over 6 mill...ion drivers with their Drivelink telematics platform. The platform offers features like roadside assistance and stolen vehicle locator.
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Amerityre Corporation uses SpotlerCRM to improve customer management. This helps them achieve excellence in the tyre industry. The case study highlights their innovation efforts.

Toyota Connected used Twilio Flex to improve their call center. They achieved a 13% reduction in after call work and an 18% decrease in monthly average handle time. This helped them serve over 6 mill...ion drivers with their Drivelink telematics platform. The platform offers features like roadside assistance and stolen vehicle locator.
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Plan Metrix helped a used auto marketplace company improve SEO and organic engagement. The company wanted to boost engagement without paid ads during a tough financial time. Comscore used Plan Metrix... to find which car makes to show first on search pages. The strategy focused on targeting users likely to buy in the next 6 months. The result was higher unique visitors and longer site visits compared to competitors.
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Lexus achieved 12X ROI growth and increased conversion rates by 86.5% using Insider. They saw a 104.9% increase in lead collection via InStory and a 150.5% increase via Web Suite. The company focused... on optimizing mobile and web experiences to boost product discovery and lead generation.
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Zephyr helped The RAC automate regression testing with AI-powered, no-code tools. The team reduced testing cycles from 90 minutes to 20 minutes. Non-technical testers created automated test suites wi...thout coding. The solution removed fragile locators, making tests more stable. Testers now focus on new features instead of repetitive tasks. The RAC improved test reliability and saved time and money.
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Zephyr helped The RAC automate regression testing with AI-powered, no-code tools. The team reduced testing cycles from 90 minutes to 20 minutes. Non-technical testers created automated test suites wi...thout coding. The solution removed fragile locators, making tests more stable. Testers now focus on new features instead of repetitive tasks. The RAC improved test reliability and saved time and money.
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Zephyr helped The RAC automate regression testing with AI-powered, no-code tools. The team reduced testing cycles from 90 minutes to 20 minutes. Non-technical testers created automated test suites wi...thout coding. The solution removed fragile locators, making tests more stable. Testers now focus on new features instead of repetitive tasks. The RAC improved test reliability and saved time and money.
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Zephyr helped The RAC automate regression testing with AI-powered, no-code tools. The team reduced testing cycles from 90 minutes to 20 minutes. Non-technical testers created automated test suites wi...thout coding. The solution removed fragile locators, making tests more stable. Testers now focus on new features instead of repetitive tasks. The RAC improved test reliability and saved time and money.
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Uberflip helped automotiveMastermind create a repeatable content strategy during the COVID-19 pandemic. The marketing team used Uberflip to quickly pivot content and support dealerships with timely i...nformation. They launched an omnichannel campaign using Market IQ and digital ads, driving traffic to Uberflip content destinations. Results included a 209% increase in content-based form submissions, 185% more marketing-generated leads, and an 81% rise in marketing-contributed revenue. Dealerships now recognize the brand, making sales outreach easier.
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Chevrolet worked with Social Native to create a global campaign. They used influencers from 11 countries. This helped them reach a global audience. The campaign created authentic and targeted content.

Hyundai wanted to get more people to visit their Tucson car page in Spain and keep costs low. They used Taboola’s Maximize Conversions bidding strategy and creative ads, including motion ads. Taboola...’s machine learning helped adjust bids and target the right people. Hyundai saw a 30% lower cost per session than their target. They also got a 26% lower cost per lead and a 10% lower bounce rate compared to other channels.
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Slite helped Go Auto's business intelligence team solve documentation and knowledge sharing problems. The team grew fast and needed a better way to share information. Slite became their knowledge hub..., making it easy to document projects, meetings, and onboarding. Time to answer questions dropped from days to minutes with Slite's AI-powered search. The team now works better together and onboards new hires faster.
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Document360 helped Ascent Pro Support centralize their knowledge base for remote call center agents. The company needed a single place for training manuals and documentation to support their trucking... industry clients. They switched from Guru to Document360 for better affordability and powerful integrations. Features like the knowledge base widget, Microsoft Teams integration, Chrome extension, and Talk Desk integration made information easy to access. As a result, remote agents can quickly find and update information, improving support and efficiency.
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Knowledge Management add-in helped Transtar Industries improve sales and customer support. Transtar had many automotive parts and used emails and calls to answer client questions. They added the Know...ledge Management add-in to their SharePoint customer portal. This made it easier to handle FAQs and client inquiries. The new system improved how they managed customer support and sales information.
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Colmobil had problems with long call times and inconsistent answers from their outsourced contact center. They wanted to support all their products in-house and give better customer service. They use...d KMS Lighthouse to create a unified service center. This helped them get information faster and answer customer questions more accurately. They cut average call times by 15% and reduced agent training time by 50%.
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USU IT Financial Management helped Robert Bosch GmbH restructure IT services and gain transparent cost control. Bosch needed to realign IT into a service-oriented organization and manage 35,000 compl...ex services. The legacy systems could not handle the scale or complexity. USU provided centralized service management, standardized planning, and detailed billing. Bosch now manages millions of records monthly across 74 countries.
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Contractify helped an automotive company manage contracts in one online place. Before, contracts were kept in physical locations and employees spent a lot of time tracking them. With Contractify, exp...erts handle contracts and automated alerts stop unwanted renewals. Management now sees all contracts easily. Employees focus on their main work. The company saves money by avoiding extra costs.
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Salesforce Multi-Cloud Solution helped Ford Motor Company improve business operations in South America. Ford used Salesforce Sales, Service, Marketing, and Data Clouds, plus MuleSoft, to unify custom...er data and processes. OSF Digital delivered a seamless integration, giving Ford a 360-degree view of customers. Ford streamlined operations, improved customer service, and increased sales growth. The new system also supported regional marketing and sales process consolidation.
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IBM Cloud Consulting helped Audi UK transform its digital customer experience. Audi UK wanted to make its website more user-friendly and boost customer engagement. Working with IBM, Audi UK adopted a...gile methods and moved to Adobe Experience Manager. Developers now deliver new tools 75% faster. In 2020, Audi UK saw a 59% increase in leads, even as UK car sales dropped 29%. The new website features test-drive booking, maintenance scheduling, and better analytics, improving customer journeys and loyalty.
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Turo used Stripe to manage pay-ins and payouts on its car-sharing marketplace. Stripe Connect, Global Payouts, and other products helped Turo launch in new markets five times faster. Turo achieved a ...99.5% payout success rate with Global Payouts. The company reduced costs and increased revenue by consolidating payments on Stripe. Turo operates in the US, Canada, UK, Australia, and France.
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Ron Hashemi, owner of RMH Enterprise, faced $23,000 in IRS fines due to DIY payroll errors. He struggled with regulatory compliance and poor service from other payroll companies. Paychex helped him m...anage payroll, safety, and HR compliance, and claim the Employee Retention Tax Credit. Ron appreciates the ease of Paychex Flex and the personal connection with their support team.
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Aria Billing Cloud helps Subaru launch new connected car products and services quickly. Subaru uses Aria to support customer safety and deliver fast product rollouts. The platform enables Subaru to a...dapt and bring offerings to market faster. This supports Subaru's focus on customer support and innovation in the automotive industry.
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GoTo Connect helped BMW of Murray upgrade from an old phone system. The dealership used GoTo Connect to unify texting, faxing, recording, and reporting in one place. After switching, BMW of Murray ca...nceled 6 or 7 other communication products. This change saved time and money. Communication became easier for their team.
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WashTec used SightCall Visual Support to help technicians fix car wash system issues remotely. This reduced downtime and service costs. WashTec needed a way to support over 40,000 car washes worldwid...e without sending experts to every site. SightCall let experts see problems remotely and guide on-site staff. This helped WashTec solve problems faster and improve customer satisfaction.
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Inxmail helped AUDI AG manage email notifications for global digital services. AUDI AG needed a system for automated, personalized emails in many languages and countries. Inxmail provided a flexible ...platform that integrates with existing systems and supports complex workflows. The solution improved email deliverability, ensured data privacy, and allowed for easy migration of existing notifications. AUDI AG praised Inxmail for its expertise and flexibility in delivering the project.
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Yankee Ford, a dealership in South Portland, Maine, wanted to increase market share and vehicle sales. They partnered with LocaliQ for a custom digital marketing solution, including Search Ads, Displ...ay Ads, and Listings. This partnership helped Yankee Ford become the number one Ford dealership in Maine. Their campaigns achieved 225,000 impressions and 1,900 clicks in one month, and Display campaigns delivered 77,000 impressions. Yankee Ford gained better insights into their marketing results, allowing them to make strategic decisions and grow their business.
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Epsilon helped Valvoline improve their marketing. Valvoline used Epsilon's solutions to reach more customers. The testimonial shows Valvoline was happy with the results. The story highlights Epsilon'...s impact in the automotive industry.
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AAA used an old in-house visual editor for email production. It was hard to update and maintain, and editing was slow. They switched to Blocks Edit for more design flexibility and less overhead. The ...new tool made it easier to update templates and fix mobile issues. More team members could now work together on email campaigns. They also used integrations with Salesforce and AWS S3 to help their process.
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Bird helped CARSOME use WhatsApp to talk to customers faster and better. CARSOME used to have slow, messy replies and low conversions with SMS. With Bird, they now send automated updates, reminders, ...and personal messages on WhatsApp. Customers get answers 60% faster. Over 10% of orders now convert during the pre-screen process. CARSOME keeps all chats in one place, making it easier to help customers and sell more cars.
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Marigold Engage+ and LiveContent helped Halfords boost bookings in their underused garages. The CRM team used localised, personalised email content to target customers near garages with spare capacit...y. This approach increased click through rates by 50% and email session conversions by 23%. Most importantly, Halfords saw a 57% rise in incremental bookings. The campaign used dynamic offers and location-based content to engage customers and fill empty slots.
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Five Tier Connect helped Lexus create a unique test drive experience. Lexus wanted to engage loyal customers and collect data for remarketing. Five Tier sent personalized invitations and used a mobil...e app to record drivers' reactions during test drives. The app made custom commercials for each participant to share online. Lexus used the data to target ads and improve follow-up. The program became more scalable in 2019 with new technology and a bigger broadcast network.
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Boosterberg helped an automotive client automate Facebook and Instagram ad management. In January 2021, the client used Boosterberg to optimize ad delivery and budget, compared to manual management i...n January 2020. Impressions grew from 39,106 to 217,536 and reach increased from 15,988 to 41,502, with the same budget. In February 2021, the client reduced ad spend by 14% and increased impressions by 66% over February 2020. Boosterberg saved time and improved social media advertising results.
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Lexus Asia Pacific uses Digimind, now Onclusive Social, for social listening. The platform helps Lexus get insights from social media. These insights improve customer experience. Lexus uses the data ...to understand what customers want. This helps them deliver better service and products. The focus is on using social media to make customers happier.
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Meltwater Social Listening & Analytics helped Daimler Commercial Vehicles MENA improve PR and marketing. Daimler used Meltwater to automate weekly updates and share insights with 80+ employees and de...alers in 19 countries. The platform saved $16,300 per year in PR reporting costs. Daimler tracked ROI and measured PR effectiveness with automated reports. The marketing team made faster decisions using data from Meltwater.
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Amerityre Corporation uses SpotlerCRM to improve customer management. This helps them achieve excellence in the tyre industry. The case study highlights their innovation efforts.

TrailFx wanted to help customers see how their aftermarket accessories look on real vehicles. They used Tagshop to create shoppable user-generated content galleries from Instagram on their website. T...his let customers see real photos of products installed on vehicles and made it easier to shop. After using Tagshop, TrailFx saw more user photo submissions, higher sales, more product views, and longer page visits. The website became more engaging and interactive for shoppers.
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AMC Technology provided conversational AI testing services for a leading North American automotive dealership group. The group wanted to modernize its contact center with intelligent virtual assistan...ts and more self-service options. AMC built a sandbox environment to test Amazon Lex, Microsoft Copilot, and Salesforce Agentforce for CRM integration and real-time use. The testing revealed latency issues in some platforms and helped avoid premature investment. The project gave the customer a clear roadmap and increased executive confidence in their AI strategy.
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worxogo Nudge Coach helped a leading tyre company boost premium product sales. The company wanted to improve sales mix and reduce end-of-month sales pressure. Sales reps used Nudge Coach for daily pe...rsonalized nudges and instant rewards. Managers tracked performance and intervened when needed. 52% of the sales force maintained the right product mix. Premium product sales increased by 10%. Month end skews improved by 5%.
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Sortly helped Precision Fuel Injection, Inc. modernize their inventory system. The company used to do a yearly handwritten inventory for over 10,000 items. This process was slow and caused headaches.... With Sortly, they quickly added 15,000 items to their inventory. The app made it easy to find parts in seconds instead of minutes. This saved the business both time and money.
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Miva's ecommerce platform helped Crown Automotive boost online sales and streamline operations. Crown needed a system to manage over 9,000 SKUs and restrict pricing to wholesale customers. Miva integ...rated with their ERP and enabled complex B2B features like multi-warehouse inventory and express order forms. Crown saw a 28% increase in gross sales, a 32% rise in average order value, and saved 10 hours per week. The platform proved stable, flexible, and fast for their growing business.
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Oxatis helped AureliaCar launch its e-commerce site for auto parts in 2014. AureliaCar needed to manage fast-growing sales and improve order processing. Oxatis integrated their ERP with the online st...ore, added a 3-level advanced search, and enabled suggestive selling from the cart. These changes led to over 6 million euros in revenue and 20 new hires in 6 years. Order processing time dropped by 15 minutes, and customer satisfaction increased.
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Maropost Marketing Cloud helped Mercedes-Benz Canada improve its email marketing. The company wanted to boost car sales, increase customer engagement, and cut down on manual work. Maropost built adva...nced email templates with strong personalization and automation. Mercedes-Benz used over 250 segments and 85 journeys in their campaigns. They achieved open rates four times higher than the industry standard and click rates three times higher.
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Liana®Cloud helped Adria Mobil move from traditional media to digital marketing. Adria used Liana's tools for a campaign called Adria Week. The campaign included a new website, email marketing, and m...arketing automation. Visitors could find retailers, book demos, and enter competitions. In 2020, Adria collected over 540 applications and saw a big increase in sales. Dealers appreciated the campaign and the results were strong.
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Forrester helped DRÄXLMAIER Group's enterprise architecture team build business skills and career paths for architects. Forrester analysts provided deep-dive sessions and benchmark data to guide the ...team. The team became more visible and trusted by business leaders. They now host a cross-functional board to align IT and business strategy. The EA function offers stronger career paths and delivers more impactful solutions.
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Comintelli's Intelligence2day® platform helped an international automotive manufacturer improve its competitive advantage by 33%. The company faced challenges with rapid tech changes, complex regulat...ions, supply chain issues, and too much data. Using the AI-powered platform, they reduced research time by 45% and improved data accuracy by 64%. Product development sped up by 24%. The platform gave real-time insights, helping the company make faster, better decisions and stay ahead in the automotive industry.
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iSpot helped a large automotive brand analyze TV ad engagement and reach. The brand used iSpot's person-level measurement and Attention Analytics to find underperforming publishers on linear and stre...aming platforms. They cut over $2 million in wasted ad spend by removing inefficient channels. This data-driven approach improved campaign effectiveness and maximized return on ad spend.
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Everlytic helped Tiger Wheel & Tyre automate NPS-rating emails and SMSs for customer feedback. The company wanted to improve customer experience, track underperforming centers, and remind customers a...bout tyre services. Everlytic's API integration triggered a four-message workflow after each service visit. Since launch, 273,825 emails were sent with a 93% delivery, 32% open, and 18% click rate. SMS campaigns saw 176,557 messages sent, 95% delivered, and 13% clicked. Email engagement was much higher than the industry average.
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Lexus Asia Pacific uses Digimind, now Onclusive Social, for social listening. The platform helps Lexus get insights from social media. These insights improve customer experience. Lexus uses the data ...to understand what customers want. This helps them deliver better service and products. The focus is on using social media to make customers happier.
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Agentforce helps AAA Washington give fast, always-on support. The company uses Agentforce to improve customer service. Customers get help quickly at any time. AAA Washington relies on Agentforce to k...eep support running smoothly. The solution makes support easier for both staff and members.
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Agentforce helps AAA Washington give fast, always-on support. The company uses Agentforce to improve customer service. Customers get help quickly at any time. AAA Washington relies on Agentforce to k...eep support running smoothly. The solution makes support easier for both staff and members.
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Nintex Automation CE helped Keith Andrews Trucks improve business operations. They used it to onboard 65 new staff at different locations. Health and safety compliance got better with digital forms a...nd automated reports. The company collected and responded to customer feedback more easily. HR and operations teams had less paperwork. All branches now use the same process and documentation.
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Fleksy Virtual Keyboard SDK helped Snapp Automotive improve driver interaction with in-car infotainment systems. Snapp Automotive needed a better language input solution for their SnappOS platform. F...leksy provided advanced virtual keyboard technology and worked closely with Snapp Automotive to integrate it. The result was a seamless typing experience and better usability for drivers. Both companies showed a strong commitment to innovation in automotive technology.
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Yext helped Speedy, a leading French automotive maintenance company, improve its online visibility and customer journey. Speedy used Yext to update and manage information for nearly 500 shops across ...France. The platform enabled real-time updates to listings, streamlined customer appointments, and provided analytics for performance tracking. During the pandemic, Yext ensured Speedy could keep customers informed about changing hours and services. Speedy maintained strong online and in-store traffic, supporting essential workers throughout the crisis.
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Sentry helped Shift improve observability during their move from a monolith to microservices. Shift struggled with a complex, unreliable homegrown error tracking system. Sentry gave them fast, reliab...le error notifications and full oversight of issues. Engineers gained confidence in shipping releases and could prioritize issues better. Sentry's Slack integration and web interface let developers resolve problems faster and improved workflows.
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Zephyr helped The RAC automate regression testing with AI-powered, no-code tools. The team reduced testing cycles from 90 minutes to 20 minutes. Non-technical testers created automated test suites wi...thout coding. The solution removed fragile locators, making tests more stable. Testers now focus on new features instead of repetitive tasks. The RAC improved test reliability and saved time and money.
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French Detailers uses WeWeb to build a SaaS platform for automotive detailers. The platform helps car cleaning specialists connect with customers and garages. Users can create profiles, list services..., manage appointments, and generate quotes and invoices. The solution includes an integrated calendar, customer tracking, and an SEO module. French Detailers leverages WeWeb, Supabase, MailJet, Cloudfare, and Stripe to deliver these features.
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ROI Hunter helped Citroen use Facebook Lead Ads to drive car sales. They connected lead ads to Citroen’s CRM for real-time updates. The campaign used targeted ads for 9 car models and remarketing bas...ed on user interest. Citroen sold 10 cars and got over 910 leads. Cost per lead was 20 times lower than other online channels.
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Customer Alliance helped Mazda manage online reviews and customer feedback. The solution included AI reply assistant, review stream, and survey tools. Mazda used these features to improve customer ex...perience. The platform also provided analytics and reporting. This helped Mazda understand customer needs and improve service quality.
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Birdeye Insights AI helped Sun Auto Tire & Service improve customer experience. Before Birdeye, the team spent hours sorting and summarizing reviews by hand. With Insights AI, they now analyze hundre...ds of reviews in seconds. This made it easier to spot and fix workflow problems and service delays. Sun Auto uses Birdeye's metrics to track sentiment, reputation, and listings across 200+ locations. The company can now act quickly on feedback and keep customer care strong at every location.
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Nameless Performance wanted to stand out in the automotive parts market. They needed to show real customer experiences to build trust. They used RaveCapture to collect customer photos and videos from... around the world. They also gathered detailed feedback about installation and product use. In the past year, they collected over 6,000 customer photos and videos and 820 customer experiences. This helped them generate over $2.5 million in sales from social proof.
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Power Ford improved its dealership experience with Podium. They became the #1 Ford dealer on DealerRater for four years. Their net profit increased by 44.5% year over year. They saved $42,000 by not ...hiring another employee. Service CSI scores increased by 12% from 2019 to 2020. Lead response times decreased from 2.5 to less than 1 minute.
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RestockPro helped CravenSpeed manage their Amazon inventory. CravenSpeed started by making specialty parts for Mini Coopers. As they grew, they needed better ways to handle more orders. They used Res...tockPro to track shipments and keep up with demand. This made their eCommerce business more efficient. They now do most of their sales through Amazon FBA.
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e2open's Bonded Warehouse Management solution helped a Japanese car manufacturer solve problems with storage, distribution, and customs compliance in Europe. The company gained real-time inventory vi...sibility and improved customs processes. They delayed duty payments until goods were ready for sale. This led to better efficiency, cost savings, and strong compliance across their European operations.
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ATW used Promoboxx to help its top 100 dealers with digital marketing. Before, it was hard to keep dealers engaged in partner programs. Promoboxx made it easy for dealers to share brand content onlin...e. 75% of top dealers joined in the first few months. By the end of the year, 85% of top dealers took part. This was the highest participation rate of any ATW program.
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Force Marketing needed a better way to manage projects and drive Salesforce adoption. Their old system caused data duplication and was not efficient. They switched to TaskRay and worked with the Task...Ray team for a smooth transition. Now, almost 90 users across departments use TaskRay for both internal and client work. TaskRay helped them streamline project management, remove data issues, and improve efficiency.
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XB Software built an online marketplace for cars and spare parts. The client needed a platform to help users find, buy, or rent vehicles and parts easily. The solution works on mobile devices and let...s users post ads, get notifications, and access online consultations with mechanics. Sellers can use advertising features and premium memberships to reach more buyers. The project took 7 months and used React JS and PHP to keep costs low and security high.
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Reward Gateway's employee engagement platform helped JCB Group reach 100% employee engagement in just seven months. The company faced low ratings for previous benefits and poor internal communication.... With the new platform, employees stayed informed and felt more connected. JCB Group won four dealership awards after the launch. The platform also attracted new hires who wanted access right away.
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Compass helped Cardekho automate sales commission management. Before, Cardekho calculated incentives by hand and sent data by email. As Cardekho grew, this process became hard and slow. With Compass,... Cardekho gave sales teams real-time visibility into earnings and performance. Cardekho saw a 20% increase in incentive program adoption, 18% more qualifiers, and 25% more incentive payouts.
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Volvo Car Retail wanted to improve employee wellbeing and feedback. Before, they used slow annual surveys that felt outdated. They switched to Winningtemp for real-time surveys and quick feedback. Af...ter a merger, they faced new challenges but used Winningtemp to unite their teams. Now, they send weekly pulse surveys with a 70% response rate. They can act faster on feedback and have better control over employee wellbeing.
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Avercast helped Kawasaki Motors Corp. improve its demand planning. Kawasaki used to rely on spreadsheets and wanted a long-term partner for growth. Avercast worked closely with Kawasaki to streamline... their process. Employees spent less time on daily analytics and more on trends. With Avercast managing 13,000 SKUs, Kawasaki increased inventory turnover and reduced part exposure to rust and dust. Kawasaki praised Avercast for offering a robust solution and enabling new opportunities.
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Minitab Statistical Software helped Ford Motor Company fix a carpet defect before the 2011 Ford Fiesta launch. The Body Interior Six Sigma team used Minitab to analyze and optimize the carpet manufac...turing process. They found that machine settings caused visible brush marks. Using Minitab's Design of Experiment tools, they removed the defect while keeping the carpet plush and durable. This led to a successful vehicle launch and maintained Ford's high quality standards.
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NAKIVO Backup & Replication helps Camel Tire protect Microsoft 365 user data. Camel Tire is a tire manufacturer in Thailand with a virtualized VMware infrastructure. They faced problems with backup s...hadow copies that were not recoverable. The company needed reliable backup and recovery to meet compliance and business needs. NAKIVO provided a solution to secure their business data and support disaster recovery.
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IdSurvey helped Dekra Italia S.r.l. manage their contact center workload. The company needed to save time and cut costs in their operations. IdSurvey's survey software was easy to use and flexible, e...ven for users without programming skills. Dekra Italia sped up call center processing and could check real-time data with the platform's dashboard. The support team helped them quickly handle new requests and updates.
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SurveyGoo helped Motaclarity run a survey with older and disabled drivers. The goal was to understand how the cost of living affects their driving. SurveyGoo designed the survey, managed the campaign..., and used their GooPoll panel. The results gave insights into the challenges these drivers face. The project included data analysis, press release writing, and media outreach.
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Davies Special Investigations helped a vehicle hire company investigate a suspicious Rolls Royce Ghost insurance claim. The claim involved a reported accident with unclear details and a high payout r...equest. Davies' team found links between the claimant and the repair facility, raising concerns. Their investigation led to the claim being repudiated. This saved the client over £130,000.
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Lindsay CDJR was struggling with low internet lead conversions and poor sales. The dealership brought in Nino Sita as general manager to turn things around. Nino implemented Covideo’s video messaging... platform and a video-first strategy. The team quickly adopted the new process and focused on personalized video touches for leads. In one month, the lead to close rate jumped from 6% to over 11%, and the store’s regional ranking improved from 31st to 5th. The dealership saw an 88.3% improvement in lead to close rate and sold 77 internet leads compared to 37 before.
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Membrain helped Scania Mining transform its global sales approach. The company used Membrain's sales improvement software to change how it sells. This led to a 25% increase in revenue. Profit margins... grew by 50%. The case shows how sales enablement tools can drive big business results.
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Madhive helped a local auto dealership in Pennsylvania use CTV advertising to reach car buyers. The dealership targeted pickup truck buyers, used car buyers, and Jeep buyers with household incomes ov...er $50K. Their CTV campaign delivered 2.7 million impressions and brought 472 visitors to their three locations in the first half of 2024. The campaign achieved a 97.8% video completion rate. Footfall attribution showed how ads led to in-store visits and sales.
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bao helped instamotion create a clear sales process. The team now follows a set structure for sales calls and qualification talks. New staff can join and contribute quickly using standard playbooks. ...Reporting and analytics features let the team share insights and improve customer conversations. Instamotion reduced onboarding time by 20% and increased cross-selling by 10%.
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Foureyes Unified Data Platform helped Chapman Auto Group bring together siloed data into one place. Before, their data was scattered and hard to use. With Foureyes, they could see lead attribution cl...early and optimize their digital advertising. The platform saved them thousands of dollars by showing what worked and what did not. Chapman Auto Group now uses data to make better business decisions and improve ROI.
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Mediafly’s revenue intelligence solution helped Upstart Automotive unify sales data and improve revenue visibility. Upstart struggled with disconnected systems, inefficient reporting, and siloed sale...s teams. Mediafly provided a single source of truth for pipeline health and forecasting. Sales managers now filter reports, monitor deals, and identify risks easily. Real-time data updates save time and boost productivity for the revenue team.
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Mediafly’s revenue intelligence solution helped Upstart Automotive unify sales data and improve revenue visibility. Upstart struggled with disconnected systems, inefficient reporting, and siloed sale...s teams. Mediafly provided a single source of truth for pipeline health and forecasting. Sales managers now filter reports, monitor deals, and identify risks easily. Real-time data updates save time and boost productivity for the revenue team.
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Quickpage helped Ancira Nissan send a video message to every sales lead. Before Quickpage, Ancira Nissan used video but struggled with hard-to-use software and inconsistent follow-up. With Quickpage,... every salesperson followed up with every lead, 100% of the time. Their lead-to-sale conversion increased by 3% and appointment show rate rose by 11%. The process became easy for staff, and customer reviews improved. Ancira Nissan now sends personal video messages to 2,000 leads each month.
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A large OEM in the automobile industry needed to unify customer data for better marketing campaigns. Their old system could not track customer interactions across web and mobile. Infogain implemented... Salesforce Data Cloud to bring together data from many sources. This created a single view of each customer and allowed for real-time, targeted campaigns. The company now has 15 million unified customer profiles and collects 1.5 million behavioral records daily. They created over 100 customer segments for better campaign activations and insights.
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