Conversion Rate Optimization Customer wins | Real Customer Results Across Industries 2026

Persado Motivation AI helped Carrefour, a top 10 global retailer, achieve a 2. 5x uplift in digital campaign performance. Carrefour...used Persado to optimize over 250 email, SMS, and website campaigns, including a Black Friday SMS that saw a 260% engagement increase and a 14.5% higher click-through rate. The platform generated multiple message versions and predicted top performers, letting Carrefour test and refine language for millions of customers. Insights from these campaigns changed how Carrefour approaches holiday messaging and personalization. The partnership now focuses on audience-level personalization using first-party data.
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Tomlinson's used Justuno pop-ups to collect zero-party data and personalize Klaviyo email campaigns. They created branded lead captures that asked... new subscribers about their pet preferences. This data powered targeted welcome flows and product recommendations. Tomlinson's achieved an 11.74% opt-in rate on mobile, 7.54% on desktop, and a 23% conversion rate from email flows. Their engaged email list doubled as a result.
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Quantum Metric helped a luxury retailer reduce helpdesk resolution time and lower user abandonment rates. The retailer used session replay... and interaction heatmaps to spot friction points in customer journeys. They set up redirects to fix navigation issues and prevent 404 errors. Quantum Metric became a key tool for weekly reporting and product development. Teams now use real-time data to guide new product decisions.
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Omniconvert helped Leroy Merlin Romania improve their eCommerce website after a major transformation. They ran 46 A/B and multivariate experiments... over 14 months. Key changes included UI/UX audits, homepage redesigns, and new add-to-cart features. The win rate for experiments was 39.13%. These optimizations led to a 6.27% increase in website revenue.
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LittleSizzle used Convertful to grow its email list by offering a 10% welcome discount. The online store tested different widgets,... including pop-ups, floating bars, and inline forms. The best-performing page converted 30.29% of visitors into email subscribers. On average, LittleSizzle gains almost 600 new email subscribers each month. About 20% of customers use the discount code, boosting sales conversions.
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Yves Rocher uses Kameleoon to drive continuous innovation in e-commerce. The team leverages PBX to speed up testing and support... ideation. Integrating Mixpanel with Kameleoon helps them gain real-time user insights. These insights power more personalized customer experiences. The focus is on improving team organization and delivering better online retail results.
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Virgin Wines used Webtrends Optimize for A/B testing and product recommendations. They saw a 9% increase in conversions after testing... a product recommendations carousel. Another test improved pop-up messaging, leading to 40% of customers completing their wine case. Virgin Wines learned that mobile users often missed key content, so they adjusted their approach. These tests helped them improve both sales and customer experience.
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AB Tasty helped La Bécanerie boost sales with automated product bundles. The solution analyzed buying patterns and created dynamic bundles... that matched customer needs. Bundle users generated three times more sales than non-users. The average basket value increased by 11%. The business team saved time with seamless integration and no setup hassle.
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Dynamic Yield helped Ocado, a leading online grocery retailer, boost Smart Pass subscriptions by 13. 5% using AI-driven personalization. Ocado...tested targeted offers and personalized messaging for different shopper segments. A new product listing layout increased add-to-cart rates by 55%. Removing distractions for first-time shoppers improved conversion by 1.4%. These changes made shopping easier and increased customer loyalty.
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Lidl used psychological principles to optimize their website for the Christmas season. They launched the 'Lidl Social Price Drop' campaign,... encouraging social media engagement to lower product prices. Lidl simplified product choices to avoid overwhelming customers and made sizing easier for clothing. They used price anchoring to highlight discounts and accepted contactless payments to reduce the pain of paying. Visual navigation helped shoppers remember products. These changes supported Lidl’s strong sales performance.
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Glassbox helped a major wholesale retail club fix mobile app login issues. Many users struggled to log in, causing a... spike in support calls and lost revenue. The CX Analytics team used Glassbox’s tagless analytics to find the problem and recommended a UX change. After the fix, users could reset passwords more easily. This cut support calls for login issues by 90% and saved $1M in at-risk revenue.
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Glassbox helped a major wholesale retail club fix mobile app login issues. Many users struggled to log in, causing a... spike in support calls and lost revenue. The CX Analytics team used Glassbox’s tagless analytics to find the problem and recommended a UX change. After the fix, users could reset passwords more easily. This cut support calls for login issues by 90% and saved $1M in at-risk revenue.
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Picreel helped Kitchen Cabinet Kings recover 26. 57% of abandoned shopping carts. The company wanted to boost online sales and...conversions without traditional retargeting. Picreel's onsite retargeting pop-ups engaged visitors as they were about to leave. This led to 137 new unique visitors per month and higher conversion rates. Kitchen Cabinet Kings increased sales and built stronger brand value using Picreel's technology.
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CUX helped Rossmann boost checkout conversions by 2 percentage points. The team used behavioral analytics, heatmaps, and Conversion Waterfalls to... find and fix pain points in the e-commerce journey. They improved the checkout process by making key buttons more visible, reducing drop-offs. CUX insights also led to quick wins, like making ad banners clickable, which improved campaign results. Rossmann valued CUX for fast, data-backed answers and strong support.
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Smartlook helped RobertNemec. com boost conversion rates for their clients' e-commerce funnels. The agency used session recordings and heatmaps to...analyze visitor behavior. They fixed funnel problems and improved user onboarding. This led to a 161% increase in e-shop orders and half a million dollars in yearly revenue. Smartlook enabled better feature adoption and reduced churn for their clients.
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Journey Further used EyeQuant’s visual analysis tool to help Liberty London improve its ecommerce site. Users struggled to find the... search bar due to an uncommon navigation layout. EyeQuant’s features measured visibility and guided a redesign, moving the menu to the top. This change increased search bar visibility by 85 percentage points. The new design led to a 7% rise in conversion, 15% higher average revenue per user, and £4m more revenue in 12 months.
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Unbounce used its own popup tool to boost lead generation for two online events. For Digital Agency Day, an exit-intent... popup offered recordings, achieving a 19.03% conversion rate and capturing many leads. For CRO Day, a traffic shaping popup directed abandoning visitors to a signup page, with 27.31% clicking through and 67% of those converting. In total, Unbounce collected over 3,200 leads using just two popups. The popups were relevant, timely, and valuable, driving strong results for event registration and content access.
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Convert Experiences helped Worship Digital, a Manchester-based CRO agency, solve issues with slow, inflexible A/B testing tools. The agency needed... reliable conversion software for e-commerce clients. Convert Experiences offered fast experiment loading, flexible targeting, and easy integration with Google Analytics and Hotjar. Worship Digital saw an 11.6% uplift in product page views with 95.2% statistical significance. The platform’s simple setup and responsive support made the switch easy.
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A customer chose Wingify over three competitors after a direct comparison. They use the Large Agencies Plan and run split... URL tests all the time. The user interface is easy and intuitive. Setting up split URL testing with URL matching is simple. The tool helps avoid changes that could lower conversion rates. The solution is cost effective for their needs.
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A customer chose Wingify over three competitors after a direct comparison. They use the Large Agencies Plan and run split... URL tests all the time. The user interface is easy and intuitive. Setting up split URL testing with URL matching is simple. The tool helps avoid changes that could lower conversion rates. The solution is cost effective for their needs.
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TribalVision used WEVO to improve their digital experience. The team shared that WEVO helped them get better digital results. They... said WEVO made their digital work easier in every way. TribalVision found value in WEVO’s user feedback tools. Their digital strategy improved with WEVO’s help.
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Lucky Orange helps ADdictive Digital solve data chaos for paid media and SEO clients. The agency uses session recordings and... source filters to show real user behavior and ad performance. This ends debates about mismatched analytics and builds client trust. Faster troubleshooting and always-on reporting lead to higher client retention. Lucky Orange is now part of every client engagement for proof, not promises.
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ProfitWell used Proof Experiences to personalize calls to action on their blog. The marketing team showed visitors the most relevant... content based on their behavior. This led to a 162% increase in leads from content downloads. The team achieved this with zero engineering time. They hit all their marketing goals by targeting high-value gated content. Email submissions for downloadable assets rose sharply.
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Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice... as fast as previous solutions. Automations and integrations with Twilio, Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.
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UserTesting helped Zendesk improve its onboarding and support features. Zendesk used UserTesting to test new designs for onboarding, help buttons,... and admin panels. A new 'get help' button led to a 300% increase in clicks. The Instant Buy feature drove a 12% rise in annual recurring revenue. UserTesting feedback made Zendesk’s interface easier and faster for customers. Zendesk now delivers better customer experiences and higher satisfaction.
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Oracle Cloud SCM helped Zebra Technologies streamline its supply chain. Forecast accuracy improved by nearly 100%. The company automated 90%... of orders, saving 20,000 hours yearly. Integration with transportation tools saved $2 million on a single order. Employee work-life balance improved, and IT costs dropped. Zebra now delivers products on time and plans to expand its cloud use.
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Gainsight used its own platform to build a risk management framework for customer success. The team set up Scorecards and... Calls to Action to spot early warning signs and track customer risk. CSMs could flag issues, close out tasks, or escalate problems to managers. Scorecards gave leaders a clear view of risk across all accounts. This process helped Gainsight hold teams accountable and respond quickly to customer challenges.
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LiveSession helped Plaxonic Technologies save 25% of their team's time. The platform enabled them to analyze user behavior, identify exit... points, and boost customer conversion rates by up to 18%. Plaxonic easily integrated LiveSession with their own and client websites. The tool provided detailed session replays and traffic source differentiation. This improved their service quality and client satisfaction in IT and business process management.
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Cludo helped SACAP improve its website search for students and applicants. SACAP used Cludo to make it easier for users... to find program details, fees, and application steps. The platform gave SACAP control over search results and let them use banners and quicklinks to guide users. SACAP used search data to update content and answer common questions faster. Cludo's AI summaries helped users get instant answers and improved the student journey from research to enrollment.
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Dokan helped Mash. ie build a marketplace for teachers to share and sell lesson plans. The platform now has over...300 teachers and 4,000+ resources. Nearly 20,000 customers use Mash.ie to find teaching materials. Dokan's multivendor features made setup easy and let teachers manage stores without using the WordPress backend. Mash.ie grew quickly and now serves teachers worldwide.
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Ready Education used Pendo Data Sync to add behavioral data to their CampusGroups platform. This let them create a new... Data Intelligence module for colleges and universities. Admins could now see how students used the platform, helping improve student retention. In a free trial, 703 admins explored dashboards and 35% returned within two weeks. Ready Education generated 32 new deals in the first month by selling this module as an add-on.
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Progressive Property used Nelio A/B Testing to improve sign-up rates for their events and webinars. They tested different headlines, CTA... placements, and content layouts on their WordPress site. The company saw a 9% increase in event registrations and an 18% boost in webinar sign-ups. A focus on credibility and urgency in landing pages led to a 70% higher conversion rate in one test. Heatmaps and clear reporting helped refine content placement and drive ongoing improvements.
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Krista used a challenge funnel to launch the Girls With Guitars 30 Day Challenge during the pandemic. She built a... paid online challenge to teach girls and their moms guitar. The funnel included a landing page, VIP seating, order form, and email integration. In less than six months, Krista generated over $30,000 in revenue and reached thousands of girls. The project helped her create a movement and grow her business online.
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NotifyVisitors helped SBI General Insurance increase new acquisitions by 40% using AI-driven lead scoring. The company optimized lead capture forms... and used tailored incentives to boost inbound leads. Real-time lead scoring and automated nurturing improved lead qualification efficiency by 35%. SBI General saw a 28% rise in lead submissions and a 20% increase in lead-to-customer conversion rates. Customer acquisition costs dropped by 15%, and ROI on marketing spend grew by 30%.
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Mouseflow helped Versicherungen mit Kopf, a leading German insurance broker, double their conversion rate by removing a key friction point. The team used... funnel analytics and heatmaps to identify where users dropped off in the booking process. After moving social proof higher on the sales page and simplifying the booking funnel, they saw a 20% increase in funnel conversions. Mouseflow's session replay and referral tracking also revealed which social and AI-driven traffic sources led to qualified leads. The small marketing team now relies on Mouseflow for ongoing website optimization and data-driven decisions.
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Medallia helped Zurich Insurance boost customer loyalty and retention. Zurich unified its global customer experience programs on Medallia’s platform. The... company used real-time feedback, role-based reporting, and text analytics to act quickly on customer needs. Promoters now spend 27% more and are 5x less likely to leave. In Turkey, NPS rose by 20 points after improving the renewal process. Medallia’s system empowers employees and closes the loop with every customer.
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Prime Collective, Denmark's largest metal label, needed to market a niche genre on a tight budget. They struggled to track... ad performance and reach global fans across many streaming platforms. Linkfire provided landing pages for every fan and detailed ad analytics. The platform helped them cut wasted ad spend and route fans to their preferred services. Artists now feel more involved with easy access to campaign insights.
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Shubert Ticketing used Acoustic Analytics to spot and fix customer struggles on its ticketing sites nearly twice as fast as before. The platform helped... identify and resolve technical errors that blocked sales, saving revenue that would have been lost. Session replays allowed the team to quickly diagnose checkout issues and improve user experience. Shubert Ticketing avoided the cost and complexity of managing an in-house analytics platform. The company now uses data to prioritize site improvements and boost conversion rates.
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Shubert Ticketing used Acoustic Analytics to spot and fix customer struggles on its ticketing sites nearly twice as fast as before. The platform helped... identify and resolve technical errors that blocked sales, saving revenue that would have been lost. Session replays allowed the team to quickly diagnose checkout issues and improve user experience. Shubert Ticketing avoided the cost and complexity of managing an in-house analytics platform. The company now uses data to prioritize site improvements and boost conversion rates.
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Just Eat used Concord to digitize and automate contract management. Before Concord, contract processes were manual and slow. The legal... team struggled with outdated systems and time-consuming workflows. Concord gave Just Eat a single source of truth and improved security. Legal gained better visibility and faster approvals. Users accessed the platform daily, increasing self-sufficiency and compliance. The team is now more productive and happier, with contract management no longer holding them back.
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Fullstory helped Tıkla Gelsin find and fix friction in their digital food ordering platform. The team used session replay to... see where users hesitated or abandoned flows. They improved the signup process, raising conversion by 6 percentage points. Address creation became faster, with a 19% drop in completion time and a 2.3 point boost in add-address conversion. Uncaught exception rates fell by 85.7%. Product improvements from behavioral analysis drove 28% of revenue uplift.
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A small bakery used Elfsight's testimonials slider on their Squarespace homepage. After adding the slider, more first-time visitors booked cake... tastings. People noticed the friendly reviews scrolling by. The slider made it easy to show real customer feedback. The bakery saw more engagement from new customers.
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LATAM Airlines used SaleCycle to improve their email remarketing. They targeted 17 million anonymous visitors with personalized cart abandonment emails.... The campaign ran for four months and included dynamic segmentation and countdown timers for Black Friday. LATAM saw a 40% open rate, 8% click rate, and 4.55% conversion rate. This led to a $1.4 million revenue increase and a 5.04% rise in sales.
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WalkMe helped Thermo Fisher Scientific support users in 10 languages and automate key HR workflows during their Workday migration. Over 70% of... new Workday users engaged with personalized onboarding, and 83% continued using WalkMe for training and support. WalkMe automation reduced support tickets by 10% and sped up process completion by 5%. The company saved thousands of hours by eliminating manual updates and repetitive support. WalkMe enabled scalable change management and improved employee productivity across global teams.
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PortfolioM4 helped John with his design work. John shared positive feedback about the experience. He found value in the features... and support. The testimonial highlights satisfaction with the product.
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