Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Underwriters Laboratories (UL)
- Information Services
- Large
Northbrook, USA
Acquia Site Factory and Drupal helped Underwriters Laboratories (UL) unify 275 websites and 300 sub-brands under one brand. UL faced fragmented... systems and poor user experience. The solution created a multisite ecosystem with a shared code base. Marketers can now manage content across all sites. UL can launch new sites in weeks, not months, and expects 50% cost savings per new site.
Clarivate used Pantheon’s WebOps platform to unify nearly 20 WordPress sites under one global brand. The team replaced a legacy... CMS, solving issues with fragmented branding, slow development, and multilingual support. Pantheon enabled automation, streamlined content migration, and improved collaboration for distributed teams. Productivity increased so much that Clarivate avoided a 50% increase in development headcount. The platform’s reliability and integrations supported global expansion and faster digital marketing decisions.
Voltimum launched the Voltimum Plus loyalty program for electrical industry experts. The program lets users earn points for purchases and... event participation, which can be redeemed for prizes or donated to charity. After six months, several thousand participants joined, showing strong engagement. The platform supports webinars and online events for skill development. Voltimum plans to expand the program to more European countries.
a leading market research company
- Information Services
- Large
USA
*instinctools helped a leading US market research company modernize its legacy software. The company moved to Apache Spark and AWS... cloud services. Data processing became three times faster. Software maintenance costs dropped by 34%. Teams can now manage document revisions and meet regulations more easily. The upgrade helped the company attract more clients and boost profits.
LexisNexis used Progress OpenEdge Pro2 to deliver real-time reporting for its Visualfiles workflow solution. Before, clients relied on overnight ETL... updates, which could not keep up with 24/7 business needs. OpenEdge Pro2 now replicates data in near real time, letting clients access up-to-date information instantly. This upgrade improved reporting and allowed clients to better serve their own customers. The solution is now a core part of LexisNexis’s offering, supporting high-volume transactional environments.
Ancestry switched to Magnolia CMS to replace an old, slow content management system. Magnolia’s flexible integration and scalable architecture let... Ancestry’s developers work faster and editors publish content more easily. Publishing time was cut in half, and training time dropped. Magnolia made it easier for Ancestry to deliver personalized, multichannel digital experiences as it grew into new markets. The platform’s reliability and support helped Ancestry keep its sites running smoothly.
SMHI used Atex solutions to improve their publishing workflows. The project focused on digital and print content management. Atex provided... tools for multi-channel publishing and asset management. This helped SMHI streamline their content creation and distribution. The solution supported both digital and print needs. SMHI benefited from more efficient publishing processes.
Ut på tur uses MemberSpace to offer hiking resources for Western Norway. They provide memberships with access to tour descriptions,... maps, and GPS tracks. Members get photos, videos, and regular updates on new hikes. The site helps users plan and enjoy mountain experiences. MemberSpace powers their membership and content delivery.
Healthgrades used Brightspot’s CMS to manage over 70 sites from one platform. More than 500 daily CMS users rely on... Brightspot. Healthgrades grew its CMS user base by 150% in five years. The platform enables Healthgrades to deliver targeted healthcare content and physician data to partner sites like CNN and Psychology Today. Brightspot’s tools help Healthgrades optimize content delivery, monitor performance, and drive revenue.
Creditsafe used LiveTiles Intranet to improve workplace communication. The company wanted to boost employee satisfaction and create a more dynamic... work environment. With LiveTiles, Creditsafe connected teams across 23 offices in 13 countries. The new intranet helped strengthen company culture and made it easier for employees to share information. This led to a more engaged and satisfied workforce.
LILT helped Mintel improve translation speed by at least 20%. Mintel used LILT’s AI-powered platform to streamline workflows and reduce... manual translation errors. The integration features and connectors allowed Mintel to fit LILT into their existing tech stack. Mintel saw lower labor and project costs, faster time-to-market, and better translation accuracy. LILT’s platform enabled Mintel to deliver multilingual content efficiently to clients in 35 countries.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.
TechInsights used Hygraph to modernize its content delivery for the semiconductor industry. They moved from static PDFs to a modular,... "lego-block" content system. This change made content easier to find and faster to publish. Authors now publish directly, boosting productivity and freeing time for analysis. Monthly active users increased as users found content more easily and returned more often. Within six months, 80% of content was migrated to Hygraph, improving user engagement and author efficiency.
Information Services examples of Driving Business Value with CRM
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zendesk helped CoreLogic unify chat, email, and phone into one platform. Digital engagement rose by 63%, and customer calls dropped... by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CoreLogic now delivers more personalized customer service and automates routine tasks.
Zendesk helped CoreLogic unify chat, email, and phone into one platform. Digital engagement rose by 63%, and customer calls dropped... by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CoreLogic now delivers more personalized customer service and automates routine tasks.
Valkre helped UL Solutions unify account planning for all global and strategic accounts. Before Valkre, plans were scattered and teams... lacked visibility, risking stalled growth. Valkre delivered a centralized platform, integrating with Salesforce and Power BI, to streamline workflows and align teams. Now, 100% of UL Solutions' global and strategic accounts have value plans. The company improved forecasting, collaboration, and real-time updates across teams.
SuperOffice CRM helped Signify Research improve staff workflow and customer knowledge. The company needed detailed targeting and integrated contact management... for a niche market. SuperOffice provided a single platform for CRM and marketing, supporting GDPR compliance and campaign scheduling. Staff now avoid duplicate outreach and make better decisions using campaign data. The marketing team uses email analysis tools to refine newsletters and reach prospects at the right time.
Workbooks CRM helped GWI connect customer data, contracts, invoices, and marketing data. GWI automated renewal opportunities, saving time and improving... reporting. The integration with GoToWebinar saved 8–10 hours a month on lead management. Invoicing process improvements saved about 20 hours monthly for the customer service team. GWI now has a clearer pipeline and better business visibility.
Keypoint Intelligence
- Information Services
- Small
Fairfield, USA
Keypoint Intelligence used OutSystems to speed up project delivery by six times. The team now completes sales cycles four times... faster. They deliver custom apps for large clients like Canon in weeks, not months. OutSystems lets them reuse code and work together better. The new apps boost customer engagement and support. Canon saw a 40% growth in app users and high retention rates.
HubSpot CMS Hub helped GfK cut website costs by 600%. Non-technical marketers now update the site without IT help. GfK... saw a 400% drop in infrastructure costs and a 50% faster page creation time. Website dwell time increased by 35%. HubSpot enabled GfK to automate workflows and personalize content for better customer experiences.
HubSpot CMS Hub helped GfK cut website costs by 600%. Non-technical marketers now update the site without IT help. GfK... saw a 400% drop in infrastructure costs and a 50% faster page creation time. Website dwell time increased by 35%. HubSpot enabled GfK to automate workflows and personalize content for better customer experiences.
Glue Up helped CIO Africa manage events with one platform. They moved from manual processes to automated event management. The... tool made it easy to create landing pages and register attendees. Membership increased and cold calling dropped. The CRM improved member engagement and feedback tracking. In-app notifications and automated certifications made communication simple.
A large engineering services firm
- Engineering Services
- Large
Unanet helped a large engineering services firm double its back office productivity. The company replaced an outdated ERP system with... Unanet’s scalable platform. This allowed them to fully automate financial operations and reporting. The firm doubled its workforce without increasing back office staff. Staff satisfaction improved with better data access and user-friendly tools. Unanet’s partnership enabled ongoing innovation and growth.
Infopro Digital used monday. com to manage complex, cross-team projects. The company faced challenges with scattered tools, lack of visibility,...and difficulty coordinating many teams. monday.com helped centralize project management, streamline ticketing, and improve collaboration. Over 30 teams now rely on monday.com for campaign management, data tracking, and event planning. Teams gained better visibility, faster communication, and improved performance across the business.
EBSCO (Chappy Floyd, VP of Discovery Innovation for Corporations)
- Information Services
- Large
Ipswich, USA
Daylite helped Chappy Floyd at EBSCO manage complex sales processes. He used Daylite to track emails, calls, and tasks, linking... all sales activities in one place. This let him respond faster and engage more opportunities, leading to a higher close rate. Daylite's dashboard and Smart Lists helped him keep in touch with prospects and improve profit margins. Integration with Daylite Mail Assistant made it easy to automate recurring steps and capture every interaction.
Upsales helped Origo Group merge several companies and offices into one sales platform. The team gained a unified view of... all customer relationships and opportunities. CRM and marketing automation in one system made outbound calls warmer and easier to book. Sales leaders now have full visibility into deals and pipelines. Upsales reduced duplicate outreach and improved sales efficiency. The platform's local language support and responsive service made daily work smoother.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
INRIX used SafeGraph Places data to enhance its Trips dataset for investors. The goal was to help investors analyze consumer... trends and supply chain activity using combined vehicle trip and POI data. This partnership allowed investors to spot changes in manufacturing and retail activity before they showed up in earnings reports. SafeGraph expanded its dataset to include more POIs for manufacturing and logistics. Investors now get faster, clearer insights for better investment decisions.
Bluefield Research unified over 1. 2 million water infrastructure data points from 15 sources using Sisense Intelligence. The company automated...data prep, eliminated manual extraction, and created a centralized Utility Hub with 75 custom dashboards. Now, 177 internal users and 70+ clients access fast, AI-driven insights through natural language queries. Sisense enabled Bluefield to deliver smarter, self-service water market analytics and scale value delivery without building an in-house analytics team.
Bluefield Research unified over 1. 2 million water infrastructure data points from 15 sources using Sisense Intelligence. The company automated...data prep, eliminated manual extraction, and created a centralized Utility Hub with 75 custom dashboards. Now, 177 internal users and 70+ clients access fast, AI-driven insights through natural language queries. Sisense enabled Bluefield to deliver smarter, self-service water market analytics and scale value delivery without building an in-house analytics team.
Infogram helped PEI Group speed up data visualization for financial news. Before, making charts was slow and complex. Now, reporters... create and publish graphics in under a minute. The team can publish dozens of charts each week, not just a few. Infogram's templates keep branding consistent. Interactive slides and charts boost reader engagement, with 7 of the 10 most popular stories featuring Infogram graphics. Collaboration between editorial and design teams improved, making data storytelling easier and more creative.
LexisNexis used Progress OpenEdge Pro2 to deliver real-time reporting for its Visualfiles workflow solution. Before, clients relied on overnight ETL... updates, which could not keep up with 24/7 business needs. OpenEdge Pro2 now replicates data in near real time, letting clients access up-to-date information instantly. This upgrade improved reporting and allowed clients to better serve their own customers. The solution is now a core part of LexisNexis’s offering, supporting high-volume transactional environments.
Nielsen Catalina Solutions
- Information Services
- Medium
Chicago, USA
Nielsen Catalina Solutions used H2O to analyze massive datasets from 140 million US households. Their existing analytics tools could not... handle the scale of their data. H2O integrated directly with their applications and scaled to meet their needs. The team highlighted H2O's unique ability to manage big data for advertising optimization and personalization. This enabled Nielsen Catalina Solutions to deliver advanced analytics insights for TV and online behavior.
Vena Complete Planning helped PRGX cut three weeks from their monthly reporting cycle. Before Vena, the finance team spent up... to three weeks each month on manual reporting tasks. With Vena, they automated consolidations and used a familiar Excel interface, leading to 100% user adoption. The team now generates reports in minutes and focuses on profitability analysis and forecasting. PRGX also avoided backfilling a finance role, saving costs and increasing efficiency.
InformData used Domo to build a custom AI chatbot for employees. The chatbot gives every team member access to actionable... insights. Domo's automated dataflow engine saved hundreds of hours on manual processes. InformData can now predict game attendance more efficiently. The company provides background screening and identity verification services.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Comperemedia, a Mintel Company
- Information Services
- Large
London, UK
Comperemedia, a Mintel company, used Infegy Atlas to analyze Super Bowl LVI advertising. They needed fast, contextual social listening data... to measure audience response and brand moments. Infegy Atlas enabled them to track sentiment, trends, and demographics across social media. The team delivered a new market intelligence report in just 3 weeks. Their insights included a 5.8% increase in spend for Coinbase after a unique campaign.
HubSpot CMS Hub helped GfK cut website costs by 600%. Non-technical marketers now update the site without IT help. GfK... saw a 400% drop in infrastructure costs and a 50% faster page creation time. Website dwell time increased by 35%. HubSpot enabled GfK to automate workflows and personalize content for better customer experiences.
Bureau Veritas
- Information Services
- Very Large
Paris, France
Bureau Veritas used Dassault Systèmes’ 3DEXPERIENCE platform and Designed For Sea solution to drive digital transformation in its Marine & Offshore division. The platform improved... design review productivity by 20% and cut ship modeling time from two months to three weeks. Bureau Veritas enhanced collaboration, compliance, and project management across global teams. The solution enabled better structural analysis, stability calculations, and regulatory compliance for ship designs. These changes helped Bureau Veritas deliver safer, greener ships and respond faster to customer needs.
blueReport, a Swiss media monitoring company, needed better social media tracking for its daily press reviews and long-term media analysis. Their existing system... could not integrate with social media due to API changes. They chose Determ for its strong export features and compatibility with both daily and long-term analysis needs. Determ automated many manual tasks, saving time for the team. The customer praised Determ’s responsive support and ongoing product improvements.
Feedly helped RH-ISAC cut threat intelligence collection time by over 70%. The team reduced weekly intel gathering from 10 hours... to just 2-3 hours. Report summarization dropped from two hours daily to 15-20 minutes. RH-ISAC now sends ransomware alerts faster than other providers, alerting members ahead of competitors. Automated monitoring surfaces five Form 8-K filings monthly, letting the team proactively support members. The time saved lets RH-ISAC focus on strategic cybersecurity initiatives for 300+ member companies.
Meltwater helped Kushal Research speed up media monitoring and reporting. The platform enabled automated report generation, reducing business costs by... 20-25%. Kushal Research used Meltwater to attract new clients and grow their business. Newsfeeds and newsletters supported brand awareness and prospecting. The solution improved data collection and allowed dynamic content updates for clients. Kushal Research now delivers timely, insightful reports to clients across industries.
Meltwater helped Kushal Research speed up media monitoring and reporting. The platform enabled automated report generation, reducing business costs by... 20-25%. Kushal Research used Meltwater to attract new clients and grow their business. Newsfeeds and newsletters supported brand awareness and prospecting. The solution improved data collection and allowed dynamic content updates for clients. Kushal Research now delivers timely, insightful reports to clients across industries.
Meltwater helped Kushal Research speed up media monitoring and reporting. The platform enabled automated report generation, reducing business costs by... 20-25%. Kushal Research used Meltwater to attract new clients and grow their business. Newsfeeds and newsletters supported brand awareness and prospecting. The solution improved data collection and allowed dynamic content updates for clients. Kushal Research now delivers timely, insightful reports to clients across industries.
Information Services Success stories in Driving ROI and Results using Authoring and Publishing solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Infogram helped PEI Group speed up data visualization for financial news. Before, making charts was slow and complex. Now, reporters... create and publish graphics in under a minute. The team can publish dozens of charts each week, not just a few. Infogram's templates keep branding consistent. Interactive slides and charts boost reader engagement, with 7 of the 10 most popular stories featuring Infogram graphics. Collaboration between editorial and design teams improved, making data storytelling easier and more creative.
Microform used Foxit PDF Compressor to digitize over 4 million pages for British Online Archives. The tool helped create high-quality,... fully searchable PDFs. This made academic research and document preservation easier. The project improved access to important documents. Foxit PDF Compressor supported large-scale digitization and compression needs.
Grammarly helps Alyssa Towns, a solo internal communications professional, improve message clarity and consistency. She uses Grammarly to edit emails,... newsletters, and CEO updates, reducing typos and errors. Grammarly's AI tools save her time by creating templates and refining drafts. The platform supports plain and inclusive language, making communications more effective. Grammarly works across platforms like Slack and Google Docs, streamlining her workflow.
Experian used AWS-native security tools to centralize and automate its cloud environments. The company reduced Amazon S3 bucket security alerts... by 80% in just two months. Misconfigurations are now fixed in 2–5 minutes instead of 24 hours. Over 400 accounts have standardized security controls. Experian’s teams spend less time on manual remediation and more on serving clients. The solution supports flexibility and compliance for internal teams and customers.
Experian used AWS-native security tools to centralize and automate its cloud environments. The company reduced Amazon S3 bucket security alerts... by 80% in just two months. Misconfigurations are now fixed in 2–5 minutes instead of 24 hours. Over 400 accounts have standardized security controls. Experian’s teams spend less time on manual remediation and more on serving clients. The solution supports flexibility and compliance for internal teams and customers.
Dun & Bradstreet
- Information Services
- Very Large
Jacksonville, USA
Dun & Bradstreet used Eptura to manage 2,880 spaces and 120,000 bookings yearly across 25 locations. The company unified desk... and space booking, visitor management, and parking in one platform. Eptura enabled fast deployment in six weeks and improved data-driven decisions. Employees now enjoy flexible workspaces and higher satisfaction. Real-time analytics help optimize space and streamline operations globally.
Figma helped 株式会社ユーザベース solve design file conflicts and speed up product design. Before Figma, teams struggled with slow collaboration and... version issues. Figma enabled real-time teamwork, unified design systems, and reduced bottlenecks. FigJam made meetings and planning faster and more visual. The design process became three times faster. More team members now join design work, boosting product quality and team spirit.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
LexisNexis used Progress OpenEdge Pro2 to deliver real-time reporting for its Visualfiles workflow solution. Before, clients relied on overnight ETL... updates, which could not keep up with 24/7 business needs. OpenEdge Pro2 now replicates data in near real time, letting clients access up-to-date information instantly. This upgrade improved reporting and allowed clients to better serve their own customers. The solution is now a core part of LexisNexis’s offering, supporting high-volume transactional environments.
Grammarly helps Alyssa Towns, a solo internal communications professional, improve message clarity and consistency. She uses Grammarly to edit emails,... newsletters, and CEO updates, reducing typos and errors. Grammarly's AI tools save her time by creating templates and refining drafts. The platform supports plain and inclusive language, making communications more effective. Grammarly works across platforms like Slack and Google Docs, streamlining her workflow.
Clarivate used Talend and Snowflake to manage big data in healthcare. They increased productivity by 50% without raising costs. The... team integrated over 100 TB of data in just three months. They supported five times more users at no extra cost. Talend helped Clarivate deliver high-quality data and analytics services for healthcare.
Euromonitor International
- Information Services
- Large
London, UK
Alation's AI-powered Chat with Your Data transformed how Euromonitor International's 2,500+ global partners access market research. Before, users faced slow,... complex navigation to get insights. With Alation, they now ask questions in plain English and get instant, trusted answers. The solution provides full transparency, showing SQL and data lineage for every response. This shift cut time-to-insight and improved flexibility, while keeping trust and governance strong.
Mammoth helped NielsenIQ automate data harmonisation across 100+ countries. The solution replaced manual workflows, cutting data processing time by 80%.... Report accuracy improved by 95%. Manual effort dropped by 90%. Teams now deliver insights 65% faster. NielsenIQ can now provide consistent, cross-country reporting for clients in FMCG, media, and retail.
Research department of a Fortune 100 company
- Information Services
- Very Large
FileHold consultants helped the research department of a Fortune 100 company go paperless. They unified seven disconnected repositories into one... secure, searchable system. Over 40,000 paper documents were digitized and made searchable with OCR. Employees worldwide can now access research materials quickly through the corporate intranet. Project managers use a new forms-based workflow to manage research projects more efficiently. All intellectual property is now centrally secured and protected.
Information Services Clients Speak: The Impact of deploying Email Marketing solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
YouGov used Feedotter to grow their newsletter audience by 350%. The global marketing team expanded coverage from 2 to 8... regions. Feedotter helped them save hundreds of hours and manage over 150 newsletter variations each month. The team now personalizes content at scale and works more efficiently. Collaboration and growth in email marketing improved significantly.
GetOrganizedNow.com
- Information Services
- Small
USA
GetOrganizedNow. com used AWeber’s integration with ClickBank to boost affiliate marketing revenue. The founder, Maria Gracia, grew her email list...by offering free resources and used automated welcome emails to engage new subscribers. She co-marketed products with other entrepreneurs, keeping her product offerings fresh and relevant. Daily emails with urgency-driven countdowns nearly quadrupled weekly sales. The approach helped build long-term relationships and steady income from affiliate partnerships.
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Workbooks CRM helped GWI connect customer data, contracts, invoices, and marketing data. GWI automated renewal opportunities, saving time and improving... reporting. The integration with GoToWebinar saved 8–10 hours a month on lead management. Invoicing process improvements saved about 20 hours monthly for the customer service team. GWI now has a clearer pipeline and better business visibility.
Kit helped John Gannon grow his email list from 10,000 to 30,000 subscribers in five years. He used Kit’s segmentation... and automation tools to target subscribers with relevant content and offers. John created unique lead magnets, like a yearly VC salary survey, to attract and retain his audience. He built a community-focused approach, launched a job board, and used a downsell strategy to boost engagement. Kit’s platform enabled John to scale his business and maintain high open and click rates.
Cambridge Scientific Abstracts
- Information Services
- Medium
Bethesda, USA
Cambridge Scientific Abstracts used L-Soft's LISTSERV and ListPlex to manage email lists for product promotion and tradeshow traffic. They later upgraded... to ListPlex Maestro for advanced campaign management and reporting. The solution let them schedule emails and track responses without buying extra hardware. CSA now sends 6,000 to 50,000 emails monthly to 15,000 members, with response rates of 12-19% and low attrition. L-Soft's support impressed CSA with fast, helpful responses.
Information Services Success stories in Driving ROI and Results using Public Relations solutions
S&P Global
- Information Services
- Very Large
New York, USA
S&P Global used Quorum to track and report on public affairs activities across teams in the US, Europe, and Asia. Before Quorum, the... team relied on Excel, which was slow and hard to manage. With Quorum, they log meetings, emails, and stakeholder interactions in real time using the mobile app. The platform lets them analyze engagement data and quickly create reports for executives. Now, building ROI reports takes minutes, helping the team show their value and work smarter.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Meltwater helped Kushal Research speed up media monitoring and reporting. The platform enabled automated report generation, reducing business costs by... 20-25%. Kushal Research used Meltwater to attract new clients and grow their business. Newsfeeds and newsletters supported brand awareness and prospecting. The solution improved data collection and allowed dynamic content updates for clients. Kushal Research now delivers timely, insightful reports to clients across industries.
Information Services Clients Speak: The Impact of deploying Customer Data Platform solutions
Underwriters Laboratories (UL)
- Information Services
- Large
Northbrook, USA
Acquia Site Factory and Drupal helped Underwriters Laboratories (UL) unify 275 websites and 300 sub-brands under one brand. UL faced fragmented... systems and poor user experience. The solution created a multisite ecosystem with a shared code base. Marketers can now manage content across all sites. UL can launch new sites in weeks, not months, and expects 50% cost savings per new site.
Jobson Medical Information (Jobson Optical Group)
- Information Services
- Medium
New York, USA
BlueConic helped Jobson Medical Information unify customer data from eight websites into single profiles. This enabled Jobson to launch Jobson... Profile Insights, a new marketing service for clients. Using BlueConic, Jobson created targeted segments and personalized campaigns. One campaign achieved a 25% click-through rate on banners, a 68.5% email open rate, and a 5.4% email click-through rate. The campaign also delivered over 100 high-quality contacts to the client’s sales team.
LexisNexis used Progress OpenEdge Pro2 to deliver real-time reporting for its Visualfiles workflow solution. Before, clients relied on overnight ETL... updates, which could not keep up with 24/7 business needs. OpenEdge Pro2 now replicates data in near real time, letting clients access up-to-date information instantly. This upgrade improved reporting and allowed clients to better serve their own customers. The solution is now a core part of LexisNexis’s offering, supporting high-volume transactional environments.
Kevel helped CoinGecko rebuild its ad infrastructure for scale. CoinGecko faced limits with rigid platforms, manual ad operations, and fragmented... tools. Kevel's API-first platform enabled flexible native ads, unified inventory, and a self-serve advertiser portal. Sponsored token listings unlocked new revenue streams. In six months, CoinGecko saw 125% revenue growth, 18% higher fill rates, and 272% more advertisers. The partnership drove fast, measurable results in ad monetization.
Audiense helped Maven Road analyze IBM’s event audience data during COVID-19. Maven Road used Audiense to identify the top 20... sports and entertainment events with the highest audience affinity. They compared virtual and in-person event preferences for IBM’s sponsorship strategy. The analysis showed that attendees prefer sponsor booths at physical venues. Maven Road used these insights to guide IBM’s future event investments.
ALLMEDX used Data Axle’s Inboxable team to improve email deliverability. They wanted to reach more healthcare professionals with important medical... content. The solution included new domain setup, real-time monitoring, and direct ISP communication. ALLMEDX achieved 100% inbox placement at major ISPs and increased open and click rates. Their IP and domain reputation improved, and their mailable audience grew safely.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Top Stories in Information Services about adoption of Event Management software
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Poll Everywhere helped Innovation Leader energize live events and conferences. CEO Scott Kirsner used Poll Everywhere to engage audiences with... interactive polls and competitions. The tool allowed even introverted attendees to participate and share opinions. Competitions added a game show feel to virtual meetings, increasing engagement. Poll Everywhere made it easy to collect feedback and keep participants focused throughout events.
Sched helped Archive. org manage their annual conference with 500 attendees and 400 sessions. Before Sched, printed schedules blew away...in the wind and last-minute changes were hard. Sched made updates easy and let speakers manage their own sessions, cutting admin time in half. The team used custom branding and color coding for a clear, professional look. Ten admins worked together in Sched, making planning faster and less stressful.
Glue Up helped CIO Africa manage events with one platform. They moved from manual processes to automated event management. The... tool made it easy to create landing pages and register attendees. Membership increased and cold calling dropped. The CRM improved member engagement and feedback tracking. In-app notifications and automated certifications made communication simple.
Goldcast's Content Lab helped AspenCore cut post-event video editing time from two hours to five minutes. The team now uses... one tool instead of four for video repurposing. Social media engagement improved, with a single video post outperforming a 39-post graphic campaign. AspenCore now creates three or more videos per event, up from just one. The platform also supports new content formats like blogs and emails, saving even more time.
Ethisphere used Accelevents to shift from in-person to hybrid events during the pandemic. They needed a platform with strong HubSpot... and Salesforce integrations and fast support. Accelevents helped Ethisphere run the Global Ethics Summit with over 1,600 attendees. The platform made event management easier and improved lead tracking. Ethisphere values the responsive support and plans to use new features for future events.
Information Services examples of Driving Business Value with Digital Analytics
Comperemedia, a Mintel Company
- Information Services
- Large
London, UK
Comperemedia, a Mintel company, used Infegy Atlas to analyze Super Bowl LVI advertising. They needed fast, contextual social listening data... to measure audience response and brand moments. Infegy Atlas enabled them to track sentiment, trends, and demographics across social media. The team delivered a new market intelligence report in just 3 weeks. Their insights included a 5.8% increase in spend for Coinbase after a unique campaign.
Heap helped Crunchbase collect a complete dataset on user behavior. Before Heap, Crunchbase struggled to track user actions and optimize... user flows. Heap’s automatic tracking let them segment users and analyze site interactions without engineering help. The team quickly used these insights to improve product usability and marketing campaigns. Now, Crunchbase can define user personas and test new features faster.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Content Science delivered a training series to Thomson Reuters. The training helped launch the Center of Excellence for Content Marketing.... Team members gained a shared vocabulary and improved morale during change. The sessions empowered marketers to think strategically about content. Thomson Reuters accelerated decisions on content tools and technology.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used PagerDuty to manage a complex cloud migration during a business unit divestiture. The company needed to handle... high volumes, work quickly, and keep business running. PagerDuty helped accelerate incident response and improve team communication. Integrations with ServiceNow and DataDog reduced alert fatigue and boosted productivity. The project drove a cultural shift for faster, more effective operations.
NGI (Natural Gas Intelligence)
- Information Services
- Medium
Washington, USA
NGI used Woopra to track user behavior across its growing platform. The team needed real-time analytics to understand how users... engaged with multiple products and data sets. Woopra's easy setup and user-friendly interface made tracking events simple. NGI gained clear insights into user journeys and campaign sources. This helped them improve engagement and refine marketing strategies.
RepTrak needed to expand its corporate reputation monitoring. They wanted to measure 19 stakeholder groups instead of just 2. Dynata... helped RepTrak reach 1.5 million survey respondents each year in 50 countries and 31 languages. This partnership gave RepTrak deeper, more diverse data. RepTrak now offers better insights to its global clients.
Japan Weather Association (JWA)
- Information Services
- Medium
Tokyo, Japan
VMware Cloud Foundation helped Japan Weather Association cut infrastructure costs by 50%. JWA built a secure, resilient private cloud to... handle growing weather data. Storage performance doubled, speeding up critical data delivery. The migration finished with zero downtime in three months. Recovery times dropped from one week to just a few hours. JWA now protects 1,000 virtual machines from ransomware threats.
Top Stories in Information Services about adoption of Sales Intelligence software
Tegus
- Information Services
- Medium
Chicago, USA
Tegus used ZoomInfo Chorus to cut its conversation intelligence costs by 50%. The company switched from a competitor to ZoomInfo’s... integrated platform to reduce tech stack bloat and improve efficiency. Chorus enabled seamless migration of three years of call data, with no loss of information. Sales teams found the new tool easy to use and intuitive. Tegus exceeded sales goals, reaching 109% and 101% of targets in Q2 and Q3.
Tegus used ZoomInfo Chorus to cut its conversation intelligence costs by 50%. The company switched from a competitor to ZoomInfo’s... integrated platform to reduce tech stack bloat and improve efficiency. Chorus enabled seamless migration of three years of call data, with no loss of information. Sales teams found the new tool easy to use and intuitive. Tegus exceeded sales goals, reaching 109% and 101% of targets in Q2 and Q3.
Labroc used Vainu to transform its sales process. Before Vainu, prospecting took up to two days and relied on outdated... lists. With Vainu's real-time company data integrated into their CRM, Labroc now completes prospecting in about two hours. Automation keeps their CRM updated and helps create dynamic customer segments. The team saves time on manual tasks and can focus more on customer work. Vainu's data is now central to Labroc's daily sales routine.
Diffbot's Knowledge Graph helped Zippia improve company data accuracy by 50%. Zippia needed reliable company data for its career platform... but faced gaps and inaccuracies. After integrating Diffbot, Zippia ran tests and saw a measurable reduction in wrong company information. Diffbot extended its API to support custom queries, making integration fast and easy. Zippia quickly enhanced its data quality and coverage for users.
Thomson Reuters
- Information Services
- Very Large
Toronto, Canada
HG Insights helps Thomson Reuters sales teams know who to target, what to offer, and when to engage. Before using HG... Insights, teams relied on internal data and instincts, missing timely signals. By combining first-party data with HG Insights’ intelligence, they spot buyer behavior changes and competitive threats. The platform gives early alerts for retention programs, letting managers act before issues grow. Sales teams now have actionable intelligence to make smarter, faster decisions.
ALLMEDX used Data Axle’s Inboxable team to improve email deliverability. They wanted to reach more healthcare professionals with important medical... content. The solution included new domain setup, real-time monitoring, and direct ISP communication. ALLMEDX achieved 100% inbox placement at major ISPs and increased open and click rates. Their IP and domain reputation improved, and their mailable audience grew safely.
Informa TechTarget (GTM)
- Information Services
- Very Large
London, UK
Autobound helped Informa TechTarget's GTM team book 184 meetings and generate $273K in revenue in seven months. The team faced... challenges with fragmented sales processes and too many untouched qualified contacts. Autobound automated research and personalized outreach, activating previously dormant segments. The solution enabled personalized messaging at scale across six business units. The team achieved a 4x ROI in seven months and projects a 9x annual ROI.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
LexisNexis used Sendoso to launch a creative account-based marketing campaign targeting legal firms. The campaign featured curated cocktail kits and... personalized messages to engage prospects. By coordinating efforts across 45 sales reps, LexisNexis scaled the campaign nationally. The result was an impressive 1100% ROI. This success led LexisNexis to expand their marketing strategy across the country.
Corefactors helped First Advantage speed up background verification by 35%. The platform unified contact management, data verification, and reporting. Staff... hiring increased by 20% due to instant connectivity. Application fraud dropped by 50% with faster, consistent checks. Corefactors enabled multi-channel communication and a single dashboard for all interactions.
HubSpot CMS Hub helped GfK cut website costs by 600%. Non-technical marketers now update the site without IT help. GfK... saw a 400% drop in infrastructure costs and a 50% faster page creation time. Website dwell time increased by 35%. HubSpot enabled GfK to automate workflows and personalize content for better customer experiences.
Infopro Digital used monday. com to manage complex, cross-team projects. The company faced challenges with scattered tools, lack of visibility,...and difficulty coordinating many teams. monday.com helped centralize project management, streamline ticketing, and improve collaboration. Over 30 teams now rely on monday.com for campaign management, data tracking, and event planning. Teams gained better visibility, faster communication, and improved performance across the business.
Information Services Clients Speak: The Impact of deploying Revenue Management solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Technology Provider (Fortune 1000)
- Information Services
- Very Large
Billtrust helped a global technology provider automate billing and payments. The company previously mailed 760,000 invoices monthly, straining internal resources.... Billtrust’s payment portal enabled 24/7 invoice access and supported a shift from print to digital. The provider achieved a 71% electronic presentment rate and converted over 33,000 customers to digital invoicing in one year. Now, they send over one million bills monthly, with 800,000 sent by email.
BlueSnap helped Arizent consolidate billing and payments across multiple business lines. Arizent replaced manual processes and legacy payment systems with... BlueSnap’s integration for Sage Intacct. The solution automated invoice generation, payment collection, and offered more payment options like ACH. Arizent saw improved internal efficiency and a better customer experience. The BlueSnap team provided strong support and a consultative approach throughout the process.
Vena Complete Planning helped PRGX cut three weeks from their monthly reporting cycle. Before Vena, the finance team spent up... to three weeks each month on manual reporting tasks. With Vena, they automated consolidations and used a familiar Excel interface, leading to 100% user adoption. The team now generates reports in minutes and focuses on profitability analysis and forecasting. PRGX also avoided backfilling a finance role, saving costs and increasing efficiency.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Comind. work helped LexisNexis standardize research processes across 40+ countries. The platform introduced controlled methodology templates and a managed knowledge...repository. Research project completion time dropped by 35%. Duplicate research was reduced by over 60%. New researcher onboarding time fell from 6 months to 2 months. Institutional knowledge is now documented and accessible for all teams.
LexisNexis used Progress OpenEdge Pro2 to deliver real-time reporting for its Visualfiles workflow solution. Before, clients relied on overnight ETL... updates, which could not keep up with 24/7 business needs. OpenEdge Pro2 now replicates data in near real time, letting clients access up-to-date information instantly. This upgrade improved reporting and allowed clients to better serve their own customers. The solution is now a core part of LexisNexis’s offering, supporting high-volume transactional environments.
Infopro Digital used monday. com to manage complex, cross-team projects. The company faced challenges with scattered tools, lack of visibility,...and difficulty coordinating many teams. monday.com helped centralize project management, streamline ticketing, and improve collaboration. Over 30 teams now rely on monday.com for campaign management, data tracking, and event planning. Teams gained better visibility, faster communication, and improved performance across the business.
Information Services Clients Speak: The Impact of deploying Sales Enablement solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Valkre helped UL Solutions unify account planning for all global and strategic accounts. Before Valkre, plans were scattered and teams... lacked visibility, risking stalled growth. Valkre delivered a centralized platform, integrating with Salesforce and Power BI, to streamline workflows and align teams. Now, 100% of UL Solutions' global and strategic accounts have value plans. The company improved forecasting, collaboration, and real-time updates across teams.
LexisNexis Global Nexis Solutions
- Information Services
- Small
New York, USA
Seismic helped LexisNexis Global Nexis Solutions unify its global sales team of 150 people. Before Seismic, sales content was scattered... across personal drives and SharePoint, causing inefficiency. Seismic provided a single platform for sales content, training, and documentation. This improved speed to insight, enabled consistent messaging, and made onboarding faster. Sales leaders gained visibility into content usage and could coach reps more effectively. The team is now better equipped to sell in an AI-driven market.
LexisNexis used Progress OpenEdge Pro2 to deliver real-time reporting for its Visualfiles workflow solution. Before, clients relied on overnight ETL... updates, which could not keep up with 24/7 business needs. OpenEdge Pro2 now replicates data in near real time, letting clients access up-to-date information instantly. This upgrade improved reporting and allowed clients to better serve their own customers. The solution is now a core part of LexisNexis’s offering, supporting high-volume transactional environments.
Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets them respond quickly and efficiently. Crunchbase saw a 30% increase in productivity. The company now has a scalable communications network for future growth.
NielsenIQ used Sidetrade’s AI-powered platform to fix fragmented collections after acquiring GfK. They cut DSO and freed up working capital.... The platform predicted late payments using $7.5T in data. Global processes became standardized and teams gained AI-driven insights. This improved cash flow and empowered finance teams.
Measuring Lead Generation Success in Information Services Deployments
Tegus
- Information Services
- Medium
Chicago, USA
Tegus used ZoomInfo Chorus to cut its conversation intelligence costs by 50%. The company switched from a competitor to ZoomInfo’s... integrated platform to reduce tech stack bloat and improve efficiency. Chorus enabled seamless migration of three years of call data, with no loss of information. Sales teams found the new tool easy to use and intuitive. Tegus exceeded sales goals, reaching 109% and 101% of targets in Q2 and Q3.
CloudSponge helped Spokeo onboard over 30,000 accounts by enabling bulk contact imports from Gmail, Yahoo, and other providers. Spokeo used CloudSponge... to let users quickly add contacts, leading to over 4 million new connections in their dashboard. The integration delivered a 30-50x ROI compared to building and maintaining the technology in-house. CloudSponge's support and always-up-to-date integrations were key factors in Spokeo's decision. Spokeo's team could focus on core features instead of maintaining complex integrations.
The Logit Group, Inc.
- Information Services
- Medium
Toronto, Canada
GetProspect helped The Logit Group, Inc. grow its customer base by 20% in just 3 months. The company used GetProspect's... email finder and email verifier tools to find and verify leads. The platform allowed the team to search for potential clients using advanced filters and enrich their data. Email verification improved deliverability and protected their domain reputation. The Logit Group streamlined lead generation and boosted sales with GetProspect.
Jobson Medical Information (Jobson Optical Group)
- Information Services
- Medium
New York, USA
BlueConic helped Jobson Medical Information unify customer data from eight websites into single profiles. This enabled Jobson to launch Jobson... Profile Insights, a new marketing service for clients. Using BlueConic, Jobson created targeted segments and personalized campaigns. One campaign achieved a 25% click-through rate on banners, a 68.5% email open rate, and a 5.4% email click-through rate. The campaign also delivered over 100 high-quality contacts to the client’s sales team.
Labroc used Vainu to transform its sales process. Before Vainu, prospecting took up to two days and relied on outdated... lists. With Vainu's real-time company data integrated into their CRM, Labroc now completes prospecting in about two hours. Automation keeps their CRM updated and helps create dynamic customer segments. The team saves time on manual tasks and can focus more on customer work. Vainu's data is now central to Labroc's daily sales routine.
OptinMonster helped ChinaImportal grow their email list by 200%. They used Yes/No optins to increase webinar registrations by 18%. Exit-intent... popups recovered 11% of abandoning visitors. Sidebar optins added hundreds of readers to their webinar funnel each month. ChinaImportal used split testing to improve conversion rates, especially on mobile. They tracked results using Google Analytics integration.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets them respond quickly and efficiently. Crunchbase saw a 30% increase in productivity. The company now has a scalable communications network for future growth.
Experian used Tetherfi Secure Assist to improve remote contact center security. The company faced risks of data breaches and compliance... issues with remote agents. Tetherfi's Vision AI monitored agent behavior in real time and flagged high-risk actions. The solution ensured compliance with GDPR, HIPAA, and ISO standards. Experian gained full visibility and control over remote operations, improving data protection and business continuity.
Observe. AI's Auto QA helped Nations Info Corp analyze 100% of customer conversations, up from a small manual sample. This...led to a 2x improvement in save rates, from 9% to 18%. The company also reduced average handle time by 43%. Over 400 hours were saved annually by automating reporting and analysis. Nations Info Corp now makes faster, data-driven decisions in their contact center.
Commodity Systems Inc. (CSI)
- Information Services
- Small
Boca Raton, USA
AireSpring’s AirePBX Cloud Phone System helped Commodity Systems Inc. (CSI) move from an outdated on-premise PBX to a flexible cloud... solution. CSI eliminated all voice connection issues and improved remote work for nearly half its staff. The MaX UC Mobile app let employees manage calls from anywhere. CSI gained control to make PBX changes easily, without waiting for technicians. Customer service and billing support improved, letting CSI focus on business, not tech hassles.
Japan Weather Association (JWA)
- Information Services
- Medium
Tokyo, Japan
VMware Cloud Foundation helped Japan Weather Association cut infrastructure costs by 50%. JWA built a secure, resilient private cloud to... handle growing weather data. Storage performance doubled, speeding up critical data delivery. The migration finished with zero downtime in three months. Recovery times dropped from one week to just a few hours. JWA now protects 1,000 virtual machines from ransomware threats.
Measuring Help Desk Success in Information Services Deployments
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Oxford Business Group
- Information Services
- Medium
London, UK
Hiver helped Oxford Business Group deliver support 2X faster. The field operations team improved average first response time by 60%.... Resolution time dropped by 50% after switching from Kayako to Hiver. Hiver’s Gmail integration made onboarding easy and enabled clear ownership of support queries. Team leads gained full visibility into workloads and used tags and notes for better collaboration. The team achieved 100% SLA compliance and saved 138 hours per month.
Zendesk helped CoreLogic unify chat, email, and phone into one platform. Digital engagement rose by 63%, and customer calls dropped... by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CoreLogic now delivers more personalized customer service and automates routine tasks.
HubSpot CMS Hub helped GfK cut website costs by 600%. Non-technical marketers now update the site without IT help. GfK... saw a 400% drop in infrastructure costs and a 50% faster page creation time. Website dwell time increased by 35%. HubSpot enabled GfK to automate workflows and personalize content for better customer experiences.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used PagerDuty to manage a complex cloud migration during a business unit divestiture. The company needed to handle... high volumes, work quickly, and keep business running. PagerDuty helped accelerate incident response and improve team communication. Integrations with ServiceNow and DataDog reduced alert fatigue and boosted productivity. The project drove a cultural shift for faster, more effective operations.
Experian used xMatters to integrate Dynatrace, ServiceNow, and Splunk. This helped Experian keep its services available for clients in over... 80 countries. The integration allowed engineers to resolve issues faster and focus on higher-value work. xMatters enabled proactive incident management, reducing downtime. Experian improved service reliability for its 12,000 clients.
Experian used MediaValet to manage a global rebrand across 45 countries. The company faced challenges with inconsistent branding and asset... access. MediaValet provided a central digital asset management system. Teams now access and share assets easily. Brand consistency improved worldwide. Adoption was fast, and collaboration increased across business units.
Canto helped Aberdeen cut content search time by 10x. The team now manages over 20,000 digital assets in a central... hub. Advanced search and metadata features make it easy to find research reports and share them with clients. Wrike integration speeds up getting new content into circulation. Shareable links boost internal and external access. Aberdeen lowered content management costs and increased research ROI.
Canto helped Aberdeen cut content search time by 10x. The team now manages over 20,000 digital assets in a central... hub. Advanced search and metadata features make it easy to find research reports and share them with clients. Wrike integration speeds up getting new content into circulation. Shareable links boost internal and external access. Aberdeen lowered content management costs and increased research ROI.
Underwriters Laboratories (UL)
- Information Services
- Large
Northbrook, USA
Acquia Site Factory and Drupal helped Underwriters Laboratories (UL) unify 275 websites and 300 sub-brands under one brand. UL faced fragmented... systems and poor user experience. The solution created a multisite ecosystem with a shared code base. Marketers can now manage content across all sites. UL can launch new sites in weeks, not months, and expects 50% cost savings per new site.
Kantar chose Coupa as its new procurement platform. 50% of Kantar's spend now goes through Coupa. The company processed $42... million in invoices electronically since launch. Supplier onboarding time dropped from 60 to 12 days. Supplier risk assessments now take just 20 days, down from three months. Kantar aims for 12.5% supplier diversity by 2025, with 8% already achieved.
SMHI used Atex solutions to improve their publishing workflows. The project focused on digital and print content management. Atex provided... tools for multi-channel publishing and asset management. This helped SMHI streamline their content creation and distribution. The solution supported both digital and print needs. SMHI benefited from more efficient publishing processes.
Top Stories in Information Services about adoption of Mobile Marketing software
OECD
- Information Services
- Large
Paris, France
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
ikapadata used iFormBuilder by Zerion Software to speed up market and demographic surveys in South Africa’s townships. They replaced paper... surveys with Android devices, making data collection faster and more accurate. Real-time data access let them check quality and update databases instantly. Surveys that once took weeks now reach up to 1,500 respondents in three weeks. The platform also helped them train and employ local youth, supporting ethical business practices.
Notix helped Fani Pogody, a Polish weather information service, boost its push subscriber base by 20% in just six months. Fani Pogody switched... to Notix for faster notification delivery and flexible billing. Using Notix's scheduling and Time-To-Live features, they sent timely weather alerts to users. Daily returning users reached 20,000, making up 20% of total website traffic. Click-through rates also increased by 2.3%.
Singular helped Offerwise overhaul their tracking and measurement for mobile and web. Offerwise added tracking for 10+ cohort events and... built 8 custom dashboards. They improved campaign tracking and diversified marketing by 10% through better visibility into organic and non-paid campaigns. Singular’s cross-platform attribution and strong customer support enabled Offerwise to reconcile data across channels and improve user journey insights. Offerwise now tracks events beyond installs and uses custom dashboards for fast insights.
ConsumerAffairs used BrazeAI Agent Console to target low-engagement users. Their team automated campaigns for users who lacked enough behavioral data... for their main decisioning engine. With BrazeAI, they saw a 136% increase in revenue per send and a 69% increase in click-through rate. Match request rate rose by 60%, and overall revenue grew by 22% while sending 49% fewer emails. The team also saved up to 25 hours per week on manual work.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Partnership Leaders
- Information Services
- Small
USA
Checkbox helps Partnership Leaders survey over 2,000 members in 150+ countries. The platform's conditional branching keeps surveys relevant for busy... professionals. Partnership Leaders uses Checkbox for annual benchmarking, member feedback, and industry research. Survey data powers key reports like the State of Partnership Leaders and Ecosystem Compass. Checkbox enables high response rates and supports global data collection needs.
Poll Everywhere helped Innovation Leader energize live events and conferences. CEO Scott Kirsner used Poll Everywhere to engage audiences with... interactive polls and competitions. The tool allowed even introverted attendees to participate and share opinions. Competitions added a game show feel to virtual meetings, increasing engagement. Poll Everywhere made it easy to collect feedback and keep participants focused throughout events.
Forsta's dashboarding platform helped Comscore speed up data delivery by over a week per brand. Comscore's clients and analysts now... access the same dashboards and data, improving collaboration. The platform allows clients to explore demographics and insights directly. Data processing and tabling times dropped by several days. Comscore delivers results faster, boosting client confidence in decision-making.
Washington Publishing Company
- Information Services
- Small
USA
Sogolytics helped Washington Publishing Company cut the time spent on their data standards voting process by 83%. The company reduced... annual hours from 480 to just 80. Staff needed for the process dropped by 67%, from a CTO and two developers to just one person. This freed up the CTO to focus on innovation and strategy. Sogolytics ensured accuracy and efficiency in WPC's mission-critical work.
Information Services Success stories in Driving ROI and Results using Presentation Software solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
CrankWheel helps Salesgenie handle 98% of inbound leads within the first minute. Sales agents use Instant Demos to connect with... prospects fast and boost conversion rates. Onboarding and support teams use screen sharing to solve problems and improve retention. About 100 users at Salesgenie and Infogroup rely on CrankWheel daily. Customers and agents praise its ease of use and quick setup.
IDC (International Data Corporation)
- Information Services
- Large
Needham, USA
Beautiful. ai helped IDC analysts cut hours from presentation creation. Before, teams spent up to 70 hours a week on...content, with 30% of that time just organizing data. Smart Slides and AI-powered features let analysts focus on storytelling, not design. The new workflow made presentations faster to build and always on-brand. Analysts now find new insights and patterns in their data, improving the value of their reports.
Powtoon helped Dun & Bradstreet boost IT team engagement. The Information Security Director used Powtoon to create training videos for... compliance and security standards. Employees connected with a recurring Powtoon character, Ted, who became a team mascot. Ted appeared on stickers, posters, and even Halloween costumes. Powtoon videos made training fun and helped build company culture.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
GWI used Lattice to improve employee engagement and performance as they expanded globally. They replaced disconnected HR tools with Lattice’s... structured performance and engagement platform. Managers gained real-time insights into team performance and employee development. As a result, 91% of employees now complete engagement surveys and 98% of managers complete performance reviews. GWI built a skills-first culture that attracts and retains top talent in a competitive market.
Observe. AI's Auto QA helped Nations Info Corp analyze 100% of customer conversations, up from a small manual sample. This...led to a 2x improvement in save rates, from 9% to 18%. The company also reduced average handle time by 43%. Over 400 hours were saved annually by automating reporting and analysis. Nations Info Corp now makes faster, data-driven decisions in their contact center.
Engagedly helped Experian cut performance review time by 75%. The old manual process took four months. With Engagedly, reviews now... take just four weeks. Employee engagement rose by 10% in six months. All employees joined the new system within two weeks. Gamification and real-time feedback boosted participation and motivation.
SalesScreen helped GWI double its SDR-driven pipeline from $2. 4M to $4.3M. The platform made it easy to track sales...competitions and show ROI. GWI saw a 30% increase in activities and 20% more opportunities. SalesScreen’s dashboards and analytics were easier to use than Salesforce. The tool unified teams across New York, London, and Singapore with real-time engagement.
Information Services Clients Speak: The Impact of deploying Sales Engagement solutions
Tegus
- Information Services
- Medium
Chicago, USA
Tegus used ZoomInfo Chorus to cut its conversation intelligence costs by 50%. The company switched from a competitor to ZoomInfo’s... integrated platform to reduce tech stack bloat and improve efficiency. Chorus enabled seamless migration of three years of call data, with no loss of information. Sales teams found the new tool easy to use and intuitive. Tegus exceeded sales goals, reaching 109% and 101% of targets in Q2 and Q3.
Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets them respond quickly and efficiently. Crunchbase saw a 30% increase in productivity. The company now has a scalable communications network for future growth.
Poppulo helped Informa improve internal communications for over 7,500 employees. Before Poppulo, the team lacked data on message performance and... struggled with brand consistency. With Poppulo, they now target content, use analytics for data-driven decisions, and support change programs like mergers. Branded templates and event management tools save time and boost engagement. Internal communications now have a strategic role and measurable impact.
NielsenIQ used Sidetrade’s AI-powered platform to fix fragmented collections after acquiring GfK. They cut DSO and freed up working capital.... The platform predicted late payments using $7.5T in data. Global processes became standardized and teams gained AI-driven insights. This improved cash flow and empowered finance teams.
Informa TechTarget (GTM)
- Information Services
- Very Large
London, UK
Autobound helped Informa TechTarget's GTM team book 184 meetings and generate $273K in revenue in seven months. The team faced... challenges with fragmented sales processes and too many untouched qualified contacts. Autobound automated research and personalized outreach, activating previously dormant segments. The solution enabled personalized messaging at scale across six business units. The team achieved a 4x ROI in seven months and projects a 9x annual ROI.
How Content Marketing is Delivering ROI for Information Services Leaders
OECD
- Information Services
- Large
Paris, France
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Uberflip helped EcoVadis create personalized content experiences for every website visitor. EcoVadis used Uberflip to build targeted landing pages and... content streams for different buyer personas. This led to a 33% increase in hot leads and a 46% rise in MQL to SAL conversions. Marketing-attributed revenue grew by over 200%. EcoVadis also empowered sales reps with digital sales rooms for high-priority accounts.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Content Science delivered a training series to Thomson Reuters. The training helped launch the Center of Excellence for Content Marketing.... Team members gained a shared vocabulary and improved morale during change. The sessions empowered marketers to think strategically about content. Thomson Reuters accelerated decisions on content tools and technology.
Argus Media used Foleon to replace outdated PDFs and flipbooks with interactive, digital event guides. The new guides are mobile-friendly,... trackable, and align with Argus branding. Production time for each guide dropped to just 7 hours. The digital brochures led to a significant increase in form fills and higher event attendance. Argus Media now engages its audience better and drives more delegate sales with Foleon.
Questex used PathFactory’s Content Intelligence platform to shift from in-person to virtual events. They built resource hubs for each event,... making sponsor content easy to access and binge. Questex saw a 93% increase in views and a 105% lift in engagement time. The platform helped them collect more form submissions and deliver better insights to sponsors. This led to higher quality conversations with event leads.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Comind. work helped LexisNexis standardize research processes across 40+ countries. The platform introduced controlled methodology templates and a managed knowledge...repository. Research project completion time dropped by 35%. Duplicate research was reduced by over 60%. New researcher onboarding time fell from 6 months to 2 months. Institutional knowledge is now documented and accessible for all teams.
LexisNexis used Progress OpenEdge Pro2 to deliver real-time reporting for its Visualfiles workflow solution. Before, clients relied on overnight ETL... updates, which could not keep up with 24/7 business needs. OpenEdge Pro2 now replicates data in near real time, letting clients access up-to-date information instantly. This upgrade improved reporting and allowed clients to better serve their own customers. The solution is now a core part of LexisNexis’s offering, supporting high-volume transactional environments.
Information Services examples of Driving Business Value with Talent Management
IRI Australia
- Information Services
- Large
Sydney, Australia
Arlo's training management software helped IRI Australia move from face-to-face to live online courses during the COVID-19 pandemic. The team quickly... shifted over 90% of their courses online. Arlo made it easy to update course info, contact participants, and manage registrations. Registration numbers increased significantly after the switch. The waitlist and event replication features saved time and reduced admin work.
Firstup helped Iron Mountain reach over 26,000 employees in 60 countries with targeted, personalized communications. The platform made it easy... to deliver important messages to different employee groups. Iron Mountain improved employee engagement and streamlined their tech stack. Data-driven insights changed how they communicate with their global workforce. Employees now get the right information at the right time, leading to better experiences.
EasySource helped EnsembleIQ fill two hard-to-fill roles in less than 20 hours. The team sourced over 1,500 candidate profiles and... received 80+ positive responses in just 2 hours. Recruiters booked interviews with 50+ relevant candidates. EnsembleIQ saw a 50% reduction in time-to-hire. The automation tool made it easy to find and engage top talent quickly.
J. D. Power used Greenhouse to improve their candidate experience. They wanted to make hiring faster and better. Greenhouse helped...them speed up their hiring process. The platform also made reporting easier. J.D. Power can now make better hiring decisions. Their candidates have a better experience.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Dun & Bradstreet used SiteSpect to test a major domain migration from Hoovers. com to dnb.com. The marketing team needed...to maintain lead generation and conversion rates during the merge. SiteSpect enabled server-side testing and cross-domain tracking, allowing parallel tests and ongoing iteration. The team recreated the Business Directory on dnb.com and ran feature flag and redirect tests. After adjustments, they maintained a 100% conversion rate, avoided lead loss, and improved organic search traffic.
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Heap helped Crunchbase collect a complete dataset on user behavior. Before Heap, Crunchbase struggled to track user actions and optimize... user flows. Heap’s automatic tracking let them segment users and analyze site interactions without engineering help. The team quickly used these insights to improve product usability and marketing campaigns. Now, Crunchbase can define user personas and test new features faster.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Creditsafe used LiveTiles Intranet to improve workplace communication. The company wanted to boost employee satisfaction and create a more dynamic... work environment. With LiveTiles, Creditsafe connected teams across 23 offices in 13 countries. The new intranet helped strengthen company culture and made it easier for employees to share information. This led to a more engaged and satisfied workforce.
Aite Group used Bloomfire to improve new hire training and share best practices. The company needed a simple way to... capture and distribute onboarding content. Bloomfire let employees create and access hundreds of training materials easily. New hires can now learn at their own pace without manager help. Existing staff use the platform to stay updated on company changes. Management uses feedback to refine processes and encourage collaboration.
Global Online Genealogy Company
- Information Services
- Medium
Improvado helped a global online genealogy company save $720k annually and eliminate 400 hours of manual work each month. The company struggled... for 15 months to build marketing APIs in-house. Improvado delivered a proprietary insights engine for campaign optimization and automated data aggregation. Finance now gets weekly ad spend reports from 20+ channels, and management uses Tableau dashboards for real-time performance. The analytics team can focus on strategic projects, and financial reporting deadlines are always met.
Audiense helped Maven Road analyze IBM’s event audience data during COVID-19. Maven Road used Audiense to identify the top 20... sports and entertainment events with the highest audience affinity. They compared virtual and in-person event preferences for IBM’s sponsorship strategy. The analysis showed that attendees prefer sponsor booths at physical venues. Maven Road used these insights to guide IBM’s future event investments.
ALLMEDX used Data Axle’s Inboxable team to improve email deliverability. They wanted to reach more healthcare professionals with important medical... content. The solution included new domain setup, real-time monitoring, and direct ISP communication. ALLMEDX achieved 100% inbox placement at major ISPs and increased open and click rates. Their IP and domain reputation improved, and their mailable audience grew safely.
Beauhurst helped Kefron overhaul its sales prospecting. The team cut prospecting time by 87.5%. They reduced time spent building target... account lists by 96%. Conversion rates from lead to meeting increased 6.5x. Kefron now targets ideal clients with accurate company data. The sales team saves a full day each week for outbound prospecting.
GWI used Lattice to improve employee engagement and performance as they expanded globally. They replaced disconnected HR tools with Lattice’s... structured performance and engagement platform. Managers gained real-time insights into team performance and employee development. As a result, 91% of employees now complete engagement surveys and 98% of managers complete performance reviews. GWI built a skills-first culture that attracts and retains top talent in a competitive market.
Engagedly helped Experian cut performance review time by 75%. The old manual process took four months. With Engagedly, reviews now... take just four weeks. Employee engagement rose by 10% in six months. All employees joined the new system within two weeks. Gamification and real-time feedback boosted participation and motivation.
Firstup helped Iron Mountain reach over 26,000 employees in 60 countries with targeted, personalized communications. The platform made it easy... to deliver important messages to different employee groups. Iron Mountain improved employee engagement and streamlined their tech stack. Data-driven insights changed how they communicate with their global workforce. Employees now get the right information at the right time, leading to better experiences.
J. D. Power used Greenhouse to improve their candidate experience. They wanted to make hiring faster and better. Greenhouse helped...them speed up their hiring process. The platform also made reporting easier. J.D. Power can now make better hiring decisions. Their candidates have a better experience.
LexisNexis used Form. io to transform its technology and become a market leader. The company ran multiple production applications with...a Form.io backend. Form.io handled complex backend tasks, making it easier to deploy forms and manage data. LexisNexis used forms as the user interface, data model, and API model. This helped them move faster and stop reinventing the wheel.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
OptinMonster helped ChinaImportal grow their email list by 200%. They used Yes/No optins to increase webinar registrations by 18%. Exit-intent... popups recovered 11% of abandoning visitors. Sidebar optins added hundreds of readers to their webinar funnel each month. ChinaImportal used split testing to improve conversion rates, especially on mobile. They tracked results using Google Analytics integration.
Mimeo’s online platform helped Iron Mountain’s Proposal Services team extend their RFP preparation window by over 24 hours. The team used... Mimeo’s overnight delivery to finalize content as late as the night before. This increased the number of RFPs they could respond to. More responses led to more wins. Mimeo’s customer care even ensured last-minute deliveries, helping Iron Mountain secure deals.
Microform used Foxit PDF Compressor to digitize over 4 million pages for British Online Archives. The tool helped create high-quality,... fully searchable PDFs. This made academic research and document preservation easier. The project improved access to important documents. Foxit PDF Compressor supported large-scale digitization and compression needs.
Reachdesk helped Similarweb reduce their average sales cycle time. The team used hyper-personalized gifting to boost meeting attendance. They set... up workflows to bring dormant prospects back to life. The Reachdesk dashboard gave them better reporting and decision-making. As a result, Similarweb increased show rates and moved deals faster through the pipeline.
Information Services Success stories in Driving ROI and Results using Conversation Intelligence solutions
Tegus
- Information Services
- Medium
Chicago, USA
Tegus used ZoomInfo Chorus to cut its conversation intelligence costs by 50%. The company switched from a competitor to ZoomInfo’s... integrated platform to reduce tech stack bloat and improve efficiency. Chorus enabled seamless migration of three years of call data, with no loss of information. Sales teams found the new tool easy to use and intuitive. Tegus exceeded sales goals, reaching 109% and 101% of targets in Q2 and Q3.
Gong helped PitchBook make its global sales team 10x more efficient. PitchBook used Gong to streamline onboarding, training, and coaching... for nearly 1,000 reps. Managers now find coachable moments in minutes, saving hundreds of hours. Over 90% of the revenue team uses Gong to share best practices and improve workflows. Gong’s AI insights help PitchBook understand customer needs and scale globally.
Wolters Kluwer GRC
- Information Services
- Very Large
Alphen aan den Rijn, Netherlands
Outdoo helped Wolters Kluwer GRC cut sales coaching costs by 55%. The team replaced Gong with Outdoo for AI call... coaching and Dynamics 365 integration. Every sales call is now recorded, transcribed, and scored using a behavioral scorecard. Call notes and follow-up tasks sync automatically to Dynamics 365. Coaching is now consistent and data-driven, not just based on memory.
How Field Sales is Delivering ROI for Information Services Leaders
CreditSafe
- Information Services
- Large
CreditSafe partnered with Nomalys to launch a mobile application. The goal was to make CreditSafe's corporate data accessible on the... go. This helped CreditSafe adapt to mobile trends and improve customer decision making. Clients can now manage receivables in real time from anywhere. The app offers greater reactivity and efficiency for users.
Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.
Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
CrankWheel helps Salesgenie handle 98% of inbound leads within the first minute. Sales agents use Instant Demos to connect with... prospects fast and boost conversion rates. Onboarding and support teams use screen sharing to solve problems and improve retention. About 100 users at Salesgenie and Infogroup rely on CrankWheel daily. Customers and agents praise its ease of use and quick setup.
Information Services Success stories in Driving ROI and Results using Contract Management solutions
Democracy International
- International Development
- Small
Bethesda, USA
Outlaw helped Democracy International cut contract completion time by 50%. The platform replaced manual, paper-based processes with automated workflows and... digital approvals. Teams now use standardized templates, reducing contract errors to zero. Batch contract generation for HR tasks went from hours to just one hour. Outlaw's dashboard gives full transparency and control across remote offices. The solution improved accountability and saved significant time for global teams.
Workday Adaptive Planning for sales helped IRI move away from error-prone spreadsheets. Salespeople now use dashboards to track pipeline and... forecasts. Finance and sales teams set goals together and improve reporting. Real-time data lets teams adjust quickly and share updates with leaders. IRI improved sales planning and forecasting with better analytics.
Relativity Contracts helped Kroll automate metadata extraction from over 15,000 legacy contracts. Kroll used custom generative AI prompts to ensure... accuracy and consistency. They centralized scattered contracts into a single searchable repository. Attorney review hours dropped, cutting review time from months to weeks. This led to major cost savings and better contract visibility.
Information Services Success stories in Driving ROI and Results using Webinar and Conferencing solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets them respond quickly and efficiently. Crunchbase saw a 30% increase in productivity. The company now has a scalable communications network for future growth.
Goldcast's Content Lab helped AspenCore cut post-event video editing time from two hours to five minutes. The team now uses... one tool instead of four for video repurposing. Social media engagement improved, with a single video post outperforming a 39-post graphic campaign. AspenCore now creates three or more videos per event, up from just one. The platform also supports new content formats like blogs and emails, saving even more time.
Information Services Success stories in Driving ROI and Results using Live Chat solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Tomedes used tawk. to live chat to connect with thousands of international clients. The company needed a chat platform that...worked across time zones and supported many languages. tawk.to’s knowledge base and translation features helped Tomedes answer questions quickly and in 45+ languages. Agents found the interface easy to use, which improved customer support. Secure encryption increased client trust and conversion rates.
Information Services Success stories in Driving ROI and Results using Digital Signature solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Microform used Foxit PDF Compressor to digitize over 4 million pages for British Online Archives. The tool helped create high-quality,... fully searchable PDFs. This made academic research and document preservation easier. The project improved access to important documents. Foxit PDF Compressor supported large-scale digitization and compression needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Rippling Spend helped Vcheck control employee spending and automate payroll tasks. The finance team set custom spending limits and automated... reimbursements, reducing manual work. Reports on employee spend are now ready in 20 minutes. Vcheck saved an hour of admin time per pay run. The system issues corporate cards automatically during onboarding. Employee data links directly to spend controls for better oversight.
LexisNexis used Sendoso to launch a creative account-based marketing campaign targeting legal firms. The campaign featured curated cocktail kits and... personalized messages to engage prospects. By coordinating efforts across 45 sales reps, LexisNexis scaled the campaign nationally. The result was an impressive 1100% ROI. This success led LexisNexis to expand their marketing strategy across the country.
Wolters Kluwer
- Information Services
- Very Large
Alphen aan den Rijn, Netherlands
Wolters Kluwer used Madison Logic to boost monthly leads from 30 to 150. The company adopted an ABM strategy to... target legal professionals with relevant content. Madison Logic's platform integrated with Salesforce and Eloqua for a multi-channel approach. The marketing team saw higher account engagement and faster sales cycles. About 15% of leads closed within one to two months. The team tracked engagement and campaign performance to refine their strategy.
CaptivateIQ helped Fitch Solutions, a global analytics provider, move from manual Excel-based commission management to a streamlined platform. The finance team... saved one day per week by automating commission calculations and reporting for over 140 sales reps. CaptivateIQ improved transparency, auditability, and compliance, giving reps self-service access to comp plans and statements. Approval workflows eliminated confusion and reduced payout disputes. The team now spends more time on analysis and managing commission spend.
Vital Records Control (VRC)
- Information Services
- Large
Memphis, USA
Paylocity helped Vital Records Control (VRC) automate HR and payroll, replacing manual processes. VRC reduced onboarding time by 75% and... eliminated weeks of manual data entry for open enrollment. The HR team now uses instant reporting to track turnover and make data-driven decisions. Employees use self-service tools and mobile apps to manage pay and PTO. VRC built a stronger, unified culture across 130 locations with better communication and peer recognition.
Information Services Success stories in Driving ROI and Results using E-Commerce Software solutions
TaxGuru
- Information Services
- Medium
Mumbai, India
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
DynamicWeb enabled Dansk Standard to launch a new webshop integrated with Microsoft Dynamics AX. The platform supports both B2C and... B2B customers, showing personalized prices, discounts, and order history. Users benefit from advanced search, filtering, and a streamlined purchase process. The solution improved navigation and made it easier to find and buy standards and manuals. The responsive design ensures a seamless experience on both desktop and mobile devices.
Times Higher Education
- Information Services
- Medium
London, UK
Mile’s Smart Ad Refresh helped Times Higher Education double their ad inventory viewability from 42% to 85%. The solution used... real-time data and algorithms to refresh ads based on user engagement, not just time. This led to a 25-30% yearly revenue uplift and over 10% more direct campaign ad revenue. Programmatic campaigns saw a 25% increase in incremental revenue. The new approach improved user experience and attracted more advertisers.
Adapex helped WorthPoint, a leading online resource for art and collectibles, improve its ad revenue. They redesigned the site layout,... reduced ad units, and fixed page speed issues. Adapex used data-driven ad optimization to boost revenue per session (RPS) and user experience. WorthPoint saw a 36% increase in RPS, a 52% rise in viewability, and a 65% jump in RPM. The changes led to higher revenue with less site traffic.
CloudSponge helped Spokeo onboard over 30,000 accounts by enabling bulk contact imports from Gmail, Yahoo, and other providers. Spokeo used CloudSponge... to let users quickly add contacts, leading to over 4 million new connections in their dashboard. The integration delivered a 30-50x ROI compared to building and maintaining the technology in-house. CloudSponge's support and always-up-to-date integrations were key factors in Spokeo's decision. Spokeo's team could focus on core features instead of maintaining complex integrations.
UpViral helped Biotecnika double their leads in one month. Biotecnika ran a referral marketing campaign using UpViral, offering a $100... summer internship as the main prize. They also used milestone rewards like ebooks and workshops to keep participants engaged. The campaign generated 3,370 high-quality leads and grew their Telegram channel. Biotecnika learned that relevant incentives and simple landing pages drive better results.
Information Services Success stories in Driving ROI and Results using Publisher Ad Management solutions
OECD
- Information Services
- Large
Paris, France
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Kevel helped CoinGecko rebuild its ad infrastructure for scale. CoinGecko faced limits with rigid platforms, manual ad operations, and fragmented... tools. Kevel's API-first platform enabled flexible native ads, unified inventory, and a self-serve advertiser portal. Sponsored token listings unlocked new revenue streams. In six months, CoinGecko saw 125% revenue growth, 18% higher fill rates, and 272% more advertisers. The partnership drove fast, measurable results in ad monetization.
NewtonX used Tremendous to send over $27. 3 million in incentives across 551,000 payouts in 20+ countries. The finance team...eliminated more than $24,000 in annual platform fees by switching from their old provider. Tremendous offered a global reward catalog and a clean dashboard, making it easy to manage both automated survey incentives and manual consultation fees. The team now saves 1–2 hours each month on reconciliation. Support requests from respondents dropped significantly after the switch.
Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.
Experian used SundaySky to boost subscription upgrades and improve customer satisfaction. They targeted free trial users with videos explaining upgrade... benefits. Premium account holders received videos showing how to use more features. The video-powered experiences helped educate customers and drive engagement. This approach aimed to increase conversions and satisfaction.
LexisNexis used Progress OpenEdge Pro2 to deliver real-time reporting for its Visualfiles workflow solution. Before, clients relied on overnight ETL... updates, which could not keep up with 24/7 business needs. OpenEdge Pro2 now replicates data in near real time, letting clients access up-to-date information instantly. This upgrade improved reporting and allowed clients to better serve their own customers. The solution is now a core part of LexisNexis’s offering, supporting high-volume transactional environments.
INRIX used SafeGraph Places data to enhance its Trips dataset for investors. The goal was to help investors analyze consumer... trends and supply chain activity using combined vehicle trip and POI data. This partnership allowed investors to spot changes in manufacturing and retail activity before they showed up in earnings reports. SafeGraph expanded its dataset to include more POIs for manufacturing and logistics. Investors now get faster, clearer insights for better investment decisions.
Audiense helped Maven Road analyze IBM’s event audience data during COVID-19. Maven Road used Audiense to identify the top 20... sports and entertainment events with the highest audience affinity. They compared virtual and in-person event preferences for IBM’s sponsorship strategy. The analysis showed that attendees prefer sponsor booths at physical venues. Maven Road used these insights to guide IBM’s future event investments.
Information Services Success stories in Driving ROI and Results using Video Platform solutions
Experian
- Information Services
- Very Large
London, UK
Experian used SundaySky to boost subscription upgrades and improve customer satisfaction. They targeted free trial users with videos explaining upgrade... benefits. Premium account holders received videos showing how to use more features. The video-powered experiences helped educate customers and drive engagement. This approach aimed to increase conversions and satisfaction.
Powtoon helped Dun & Bradstreet boost IT team engagement. The Information Security Director used Powtoon to create training videos for... compliance and security standards. Employees connected with a recurring Powtoon character, Ted, who became a team mascot. Ted appeared on stickers, posters, and even Halloween costumes. Powtoon videos made training fun and helped build company culture.
Top Stories in Information Services about adoption of Website Builder software
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Top Stories in Information Services about adoption of E-Commerce Platform software
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Wolters Kluwer N.V.
- Information Services
- Very Large
Alphen aan den Rijn, Netherlands
Wolters Kluwer used Intershop to boost digital product sales and expand globally. They unified two e-commerce shops on a single... platform with a headless architecture. The solution supports multiple countries and languages, and integrates with Bloomreach Experience Manager. Customers report a better shopping experience and higher ratings. The platform enables rapid rollout to new markets worldwide.
Top Stories in Information Services about adoption of Demand Generation software
OECD
- Information Services
- Large
Paris, France
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
HubSpot CMS Hub helped GfK cut website costs by 600%. Non-technical marketers now update the site without IT help. GfK... saw a 400% drop in infrastructure costs and a 50% faster page creation time. Website dwell time increased by 35%. HubSpot enabled GfK to automate workflows and personalize content for better customer experiences.
How CPQ is Delivering ROI for Information Services Leaders
Informa Business Intelligence
- Information Services
- Large
London, UK
CloudSense helped Informa Business Intelligence cut product launch time from months to days. The company replaced over 20 legacy databases... with a single Salesforce-native platform. This gave them a 360-degree view of customers and enabled instant provisioning of digital services. Informa BI now delivers personalized sales and self-service experiences. They expect to save £400k per year by decommissioning old systems.
Information Services examples of Driving Business Value with Security
RH-ISAC
- Information Services
- Small
Washington, USA
Feedly helped RH-ISAC cut threat intelligence collection time by over 70%. The team reduced weekly intel gathering from 10 hours... to just 2-3 hours. Report summarization dropped from two hours daily to 15-20 minutes. RH-ISAC now sends ransomware alerts faster than other providers, alerting members ahead of competitors. Automated monitoring surfaces five Form 8-K filings monthly, letting the team proactively support members. The time saved lets RH-ISAC focus on strategic cybersecurity initiatives for 300+ member companies.
Experian used AWS-native security tools to centralize and automate its cloud environments. The company reduced Amazon S3 bucket security alerts... by 80% in just two months. Misconfigurations are now fixed in 2–5 minutes instead of 24 hours. Over 400 accounts have standardized security controls. Experian’s teams spend less time on manual remediation and more on serving clients. The solution supports flexibility and compliance for internal teams and customers.
Kantar chose Coupa as its new procurement platform. 50% of Kantar's spend now goes through Coupa. The company processed $42... million in invoices electronically since launch. Supplier onboarding time dropped from 60 to 12 days. Supplier risk assessments now take just 20 days, down from three months. Kantar aims for 12.5% supplier diversity by 2025, with 8% already achieved.
Upland Adestra helped OECD cut campaign creation time from a week to just over a day. OECD used Adestra's email... template to create consistent, branded emails across 20+ divisions. Staff no longer needed HTML skills to build campaigns. A strategic workshop improved engagement and data management. Database cleansing led to a 93% drop in bounce rates. OECD now spends more time on strategy and optimization.
Top Stories in Information Services about adoption of Advertising software
SMHI
- Information Services
- Large
Norrköping, Sweden
SMHI used Atex solutions to improve their publishing workflows. The project focused on digital and print content management. Atex provided... tools for multi-channel publishing and asset management. This helped SMHI streamline their content creation and distribution. The solution supported both digital and print needs. SMHI benefited from more efficient publishing processes.
Tegus used Continu to support rapid growth, scaling from 300 to 650 employees. They needed a learning management system to... improve onboarding and track training. Continu helped Tegus achieve a 98% learning engagement rate, a 35% increase from the previous quarter. The platform saved admins 373 hours yearly. Tegus now delivers onboarding, security, and professional development training across all teams.
Information Services Success stories in Driving ROI and Results using Sweepstakes solutions
AccuWeather
- Information Services
- Large
State College, USA
AccuWeather used Votigo to launch the "Warm Winter Wishes" instant-win sweepstakes. The campaign ran for 25 days and offered daily... prizes, a word puzzle game, and a photo gallery. Users could check personalized 45-day forecasts, blending fun with practical weather info. The campaign got over 305,000 entries and 300,000 page views. AccuWeather saw higher social reach, site traffic, and app engagement during the holidays.
How Digital Signage is Delivering ROI for Information Services Leaders
Informa
- Information Services
- Large
London, UK
Poppulo helped Informa improve internal communications for over 7,500 employees. Before Poppulo, the team lacked data on message performance and... struggled with brand consistency. With Poppulo, they now target content, use analytics for data-driven decisions, and support change programs like mergers. Branded templates and event management tools save time and boost engagement. Internal communications now have a strategic role and measurable impact.
Tegus used ZoomInfo Chorus to cut its conversation intelligence costs by 50%. The company switched from a competitor to ZoomInfo’s... integrated platform to reduce tech stack bloat and improve efficiency. Chorus enabled seamless migration of three years of call data, with no loss of information. Sales teams found the new tool easy to use and intuitive. Tegus exceeded sales goals, reaching 109% and 101% of targets in Q2 and Q3.
How Payment Gateways is Delivering ROI for Information Services Leaders
Arizent
- Information Services
- Medium
New York, USA
BlueSnap helped Arizent consolidate billing and payments across multiple business lines. Arizent replaced manual processes and legacy payment systems with... BlueSnap’s integration for Sage Intacct. The solution automated invoice generation, payment collection, and offered more payment options like ACH. Arizent saw improved internal efficiency and a better customer experience. The BlueSnap team provided strong support and a consultative approach throughout the process.
Information Services Success stories in Driving ROI and Results using POS solutions
TaxGuru
- Information Services
- Medium
Mumbai, India
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Information Services Success stories in Driving ROI and Results using Marketing Attribution solutions
Tom Smith
- Information Services
- Small
USA
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Top Stories in Information Services about adoption of SEO software
Startup Geeks
- Information Services
- Small
Milan, Italy
Startup Geeks uses SEOZoom to manage their blog content strategy. They rely on SEOZoom for keyword research, competitor analysis, and... topic optimization. The platform helps them track keyword rankings and identify new content opportunities. SEOZoom supports their routine site monitoring and blog management. Startup Geeks finds SEOZoom essential for improving their SEO and growing their online community.
Times Higher Education
- Information Services
- Medium
London, UK
Mile’s Smart Ad Refresh helped Times Higher Education double their ad inventory viewability from 42% to 85%. The solution used... real-time data and algorithms to refresh ads based on user engagement, not just time. This led to a 25-30% yearly revenue uplift and over 10% more direct campaign ad revenue. Programmatic campaigns saw a 25% increase in incremental revenue. The new approach improved user experience and attracted more advertisers.
Information Services Clients Speak: The Impact of deploying Visitor Management solutions
Dun & Bradstreet
- Information Services
- Very Large
Jacksonville, USA
Dun & Bradstreet used Eptura to manage 2,880 spaces and 120,000 bookings yearly across 25 locations. The company unified desk... and space booking, visitor management, and parking in one platform. Eptura enabled fast deployment in six weeks and improved data-driven decisions. Employees now enjoy flexible workspaces and higher satisfaction. Real-time analytics help optimize space and streamline operations globally.
SPINS used ChurnZero to double its 1:1 customer coverage. The company needed to migrate a popular module and keep customers... engaged. ChurnZero helped SPINS segment customers, automate outreach, and track product usage. SPINS saw a 2% increase in SMB customer retention and a 54% reduction in at-risk revenue. The team achieved 100% proactive outreach and no cancellations during the migration.
Whatfix helped Experian boost seller productivity by 72% with in-app Salesforce guidance. The platform cut training content creation costs by... 48% and reduced Salesforce IT support tickets by 55%. Experian used Whatfix to deliver real-time, role-based onboarding and training for its global sales team. Interactive on-screen guidance shortened onboarding from 19 modules to 1, and course time from six hours to forty minutes. Whatfix automated 95% of delivery team processes, improving user experience and Salesforce adoption.
Adstra used Viant's platform to reach caregivers making health decisions for families. They activated privacy-safe caregiver audiences using de-identified data.... With Viant’s Household ID technology, Adstra enabled precise targeting for health and wellness brands. Advertisers saw 69% lower CTV CPM and 100% more CTV impressions. This improved targeting helped brands engage key decision-makers in healthcare marketing.
Information Services Success stories in Driving ROI and Results using Influencer Marketing solutions
Kushal Research
- Information Services
- Small
India
Meltwater helped Kushal Research speed up media monitoring and reporting. The platform enabled automated report generation, reducing business costs by... 20-25%. Kushal Research used Meltwater to attract new clients and grow their business. Newsfeeds and newsletters supported brand awareness and prospecting. The solution improved data collection and allowed dynamic content updates for clients. Kushal Research now delivers timely, insightful reports to clients across industries.
Forsta's dashboarding platform helped Comscore speed up data delivery by over a week per brand. Comscore's clients and analysts now... access the same dashboards and data, improving collaboration. The platform allows clients to explore demographics and insights directly. Data processing and tabling times dropped by several days. Comscore delivers results faster, boosting client confidence in decision-making.
Arlo's training management software helped IRI Australia move from face-to-face to live online courses during the COVID-19 pandemic. The team quickly... shifted over 90% of their courses online. Arlo made it easy to update course info, contact participants, and manage registrations. Registration numbers increased significantly after the switch. The waitlist and event replication features saved time and reduced admin work.
Measuring Social Media Marketing Success in Information Services Deployments
Goodfirms - Information Services - Medium
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Comperemedia, a Mintel Company - Information Services - Large
Comperemedia, a Mintel company, used Infegy Atlas to analyze Super Bowl LVI advertising. They needed fast, contextual social listening data... to measure audience response and brand moments. Infegy Atlas enabled them to track sentiment, trends, and demographics across social media. The team delivered a new market intelligence report in just 3 weeks. Their insights included a 5.8% increase in spend for Coinbase after a unique campaign.
GfK - Information Services - Large
HubSpot CMS Hub helped GfK cut website costs by 600%. Non-technical marketers now update the site without IT help. GfK... saw a 400% drop in infrastructure costs and a 50% faster page creation time. Website dwell time increased by 35%. HubSpot enabled GfK to automate workflows and personalize content for better customer experiences.
Bureau Veritas - Information Services - Very Large
Bureau Veritas used Dassault Systèmes’ 3DEXPERIENCE platform and Designed For Sea solution to drive digital transformation in its Marine & Offshore division. The platform improved... design review productivity by 20% and cut ship modeling time from two months to three weeks. Bureau Veritas enhanced collaboration, compliance, and project management across global teams. The solution enabled better structural analysis, stability calculations, and regulatory compliance for ship designs. These changes helped Bureau Veritas deliver safer, greener ships and respond faster to customer needs.
blueReport - Information Services - Small
blueReport, a Swiss media monitoring company, needed better social media tracking for its daily press reviews and long-term media analysis. Their existing system... could not integrate with social media due to API changes. They chose Determ for its strong export features and compatibility with both daily and long-term analysis needs. Determ automated many manual tasks, saving time for the team. The customer praised Determ’s responsive support and ongoing product improvements.
RH-ISAC - Information Services - Small
Feedly helped RH-ISAC cut threat intelligence collection time by over 70%. The team reduced weekly intel gathering from 10 hours... to just 2-3 hours. Report summarization dropped from two hours daily to 15-20 minutes. RH-ISAC now sends ransomware alerts faster than other providers, alerting members ahead of competitors. Automated monitoring surfaces five Form 8-K filings monthly, letting the team proactively support members. The time saved lets RH-ISAC focus on strategic cybersecurity initiatives for 300+ member companies.
Kushal Research - Information Services - Small
Meltwater helped Kushal Research speed up media monitoring and reporting. The platform enabled automated report generation, reducing business costs by... 20-25%. Kushal Research used Meltwater to attract new clients and grow their business. Newsfeeds and newsletters supported brand awareness and prospecting. The solution improved data collection and allowed dynamic content updates for clients. Kushal Research now delivers timely, insightful reports to clients across industries.
Kushal Research - Information Services - Small
Meltwater helped Kushal Research speed up media monitoring and reporting. The platform enabled automated report generation, reducing business costs by... 20-25%. Kushal Research used Meltwater to attract new clients and grow their business. Newsfeeds and newsletters supported brand awareness and prospecting. The solution improved data collection and allowed dynamic content updates for clients. Kushal Research now delivers timely, insightful reports to clients across industries.
Kushal Research - Information Services - Small
Meltwater helped Kushal Research speed up media monitoring and reporting. The platform enabled automated report generation, reducing business costs by... 20-25%. Kushal Research used Meltwater to attract new clients and grow their business. Newsfeeds and newsletters supported brand awareness and prospecting. The solution improved data collection and allowed dynamic content updates for clients. Kushal Research now delivers timely, insightful reports to clients across industries.