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Top Stories in Information Services about adoption of CRM software

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

Read on →
 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

Read on →
 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

Read on →
 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Signify Research - Information Services - Small

Cambridge, UK
Integrated contact and marketing management Campaign scheduling and analysis Customer engagement Marketing automation

SuperOffice CRM helped Signify Research improve staff workflow and customer knowledge. The company needed detailed targeting and integrated contact management... for a niche market. SuperOffice provided a single platform for CRM and marketing, supporting GDPR compliance and campaign scheduling. Staff now avoid duplicate outreach and make better decisions using campaign data. The marketing team uses email analysis tools to refine newsletters and reach prospects at the right time.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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A large engineering services firm - Engineering Services - Large

ERP system modernization for financial operations ERP implementation Financial process automation

Unanet helped a large engineering services firm double its back office productivity. The company replaced an outdated ERP system with... Unanet’s scalable platform. This allowed them to fully automate financial operations and reporting. The firm doubled its workforce without increasing back office staff. Staff satisfaction improved with better data access and user-friendly tools. Unanet’s partnership enabled ongoing innovation and growth.

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A high-profile online B2B data service (Fortune 1000) - Information Services - Very Large

Customer data quality validation Data quality management

Rhetorik’s DataCliniq helped a Fortune 1000 B2B data service improve data quality. The company faced declining renewal sales due to... outdated account and contact records. Rhetorik tested and analyzed data validity, then revalidated and enriched key records. The program improved customer satisfaction and retention. The solution focused on accurate, up-to-date business and contact information.

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IRI - Information Services - Large

Apptivo CRM helped IRI create a transparent sales pipeline. IRI struggled to track opportunities and manage sales activities. Apptivo's CRM... apps let IRI log all client conversations and track opportunities at every stage. The sales team can now generate leads and close deals faster. Management uses dashboards and reports to improve sales strategies and efficiency.

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Infomedia Nusantara - Information Services

Mekari Officeless helped Infomedia Nusantara, a large BPO provider, improve their business operations. Infomedia Nusantara used the low-code/no-code platform to... expand their digital capabilities. The company wanted to deliver better customer experiences. Mekari Officeless enabled them to manage processes for over 600 companies. This helped Infomedia Nusantara stay competitive in the information services industry.

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CoreLogic Australia - Information Services

Zendesk helped CoreLogic Australia unify chat, email, and phone into one platform. This made customer service faster and more consistent.... Digital engagement rose from 0% to 63%. Customer calls dropped by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CSAT scores improved by 20% in two years.

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CoreLogic Australia - Information Services

Zendesk helped CoreLogic Australia unify chat, email, and phone into one platform. This made customer service faster and more consistent.... Digital engagement rose from 0% to 63%. Customer calls dropped by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CSAT scores improved by 20% in two years.

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How Data Management Platform is Delivering ROI for Information Services Leaders

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

Read on →
 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

Read on →
 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Research department of a Fortune 100 company - Information Services - Very Large

Research document management consolidation Workflow automation for research projects Document management Workflow automation

FileHold consultants helped the research department of a Fortune 100 company go paperless. They unified seven disconnected repositories into one... secure, searchable system. Over 40,000 paper documents were digitized and made searchable with OCR. Employees worldwide can now access research materials quickly through the corporate intranet. Project managers use a new forms-based workflow to manage research projects more efficiently. All intellectual property is now centrally secured and protected.

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Clarivate - Information Services - Large

London, UK
Healthcare data analytics platform Healthcare analytics

Clarivate used Talend and Snowflake to improve healthcare data analytics. They managed over 100 TB of data in just three... months. Productivity increased by 50% with no extra cost. The platform now supports five times more users at the same cost. Clarivate delivers better healthcare insights using this solution.

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Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

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Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

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Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

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Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

Read on →
 

Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

Read on →
 

Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

Read on →
 

Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

Read on →
 

Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

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Information Services examples of Driving Business Value with Marketing Data Intelligence

 

Global Online Genealogy Company - Information Services - Medium

Marketing analytics automation Financial reporting for ad spend Marketing analytics Financial reporting

Improvado helped a global online genealogy company save $720k annually and eliminate 400 hours of manual work each month. The company struggled... for 15 months to build marketing APIs in-house. Improvado delivered a proprietary insights engine for campaign optimization and automated data aggregation. Finance now gets weekly ad spend reports from 20+ channels, and management uses Tableau dashboards for real-time performance. The analytics team can focus on strategic projects, and financial reporting deadlines are always met.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

Read on →
 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

Read on →
 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Maven Road - Information Services - Small

Miami, USA
Event audience affinity analysis Sponsorship strategy optimization Audience analytics Event marketing

Audiense helped Maven Road analyze IBM’s event audience data during COVID-19. Maven Road used Audiense to identify the top 20... sports and entertainment events with the highest audience affinity. They compared virtual and in-person event preferences for IBM’s sponsorship strategy. The analysis showed that attendees prefer sponsor booths at physical venues. Maven Road used these insights to guide IBM’s future event investments.

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Maven Road - Information Services - Small

Miami, USA
Event audience affinity analysis Sponsorship strategy optimization Audience analytics Event marketing

Audiense helped Maven Road analyze IBM’s event audience data during COVID-19. Maven Road used Audiense to identify the top 20... sports and entertainment events with the highest audience affinity. They compared virtual and in-person event preferences for IBM’s sponsorship strategy. The analysis showed that attendees prefer sponsor booths at physical venues. Maven Road used these insights to guide IBM’s future event investments.

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ALLMEDX - Information Services - Small

New York, USA
Email deliverability optimization Subscriber engagement improvement Email marketing Audience engagement

ALLMEDX used Data Axle’s Inboxable team to improve email deliverability. They wanted to reach more healthcare professionals with important medical... content. The solution included new domain setup, real-time monitoring, and direct ISP communication. ALLMEDX achieved 100% inbox placement at major ISPs and increased open and click rates. Their IP and domain reputation improved, and their mailable audience grew safely.

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Kefron - Information Services - Medium

Dublin, Ireland
Outbound sales prospecting automation Account list building for SDRs Sales prospecting Lead generation

Beauhurst helped Kefron overhaul its sales prospecting. The team cut prospecting time by 87.5%. They reduced time spent building target... account lists by 96%. Conversion rates from lead to meeting increased 6.5x. Kefron now targets ideal clients with accurate company data. The sales team saves a full day each week for outbound prospecting.

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A leading US-based provider of commercial data, analytics, and business insights - Information Services - Large

USA
Sales outreach automation Lead segmentation and prioritization Sales automation Lead management

Nexsales helped a leading US-based data provider boost monthly revenue by 3. 7X. The company faced slow lead flow and...manual sales tasks. Nexsales unified campaign data and automated lead enrichment. AI-driven outreach and real-time dashboards improved sales team productivity. Pipeline doubled and connected dials rose 67%. Time to first touch improved by 6X.

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Competitive Intelligence Research Company - Information Services - Small

USA
Automated competitor intelligence reporting Competitive intelligence Market monitoring

Contify’s AI-enabled competitive intelligence platform automated manual research for a US-based research company. The solution tracked regulatory databases, news, and... competitor earnings calls for a pharma client. Contify delivered real-time alerts and customized weekly intelligence reports. The research company saved 30% of time spent on manual research. Decision making became twice as fast, and business growth accelerated by 20%.

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Arogyam Health Intelligence - Information Services - Small

India
Market research and analysis Market intelligence

AlphaSense helps Arogyam Health Intelligence find company data and market insights fast. The platform delivers relevant search results in half... the time compared to other tools. Its search algorithm is user-friendly and combines data from investment bank reports, press releases, and news alerts. Arogyam saves money by avoiding costly, irrelevant analyst reports. The tool reduces cognitive strain and helps deliver actionable insights to clients.

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Dun & Bradstreet - Information Services

Forrester’s Messaging Nautilus helped Dun & Bradstreet align its commercial sales and marketing team around customer centricity. The tool gave... the team a clear reference point to make sure campaigns and messaging focused on customer needs. Jen Burns, SVP of commercial operations and marketing, says the partnership with Forrester was a profound experience. Forrester helped Dun & Bradstreet build a strong foundation and plan how to better support customers.

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CyberRisk Alliance (CRA) - Information Services

Bombora Intent data helped CyberRisk Alliance (CRA) improve prospect marketing. CRA combined Bombora's B2B Intent data with Hum's first-party data... to target high-intent sales prospects. This integration improved lead quality and conversion rates. CRA saw better content engagement and higher ROI on marketing campaigns. The solution enabled CRA to deliver more targeted and effective campaigns to top prospects.

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Measuring Business Intelligence Success in Information Services Deployments

 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

Read on →
 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

Read on →
 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

Read on →
 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Informa (Aviation Week) - Information Services - Very Large

London, UK
Customer-facing analytics product development Secure multi-tenant data delivery Data product development Customer analytics

GoodData helped Informa’s Aviation Week create flexible, customer-specific data products. The GoodData team worked closely with Aviation Week to build... secure analytics solutions that protect sensitive data. Aviation Week launched AWIN Intelligence bundles, letting customers access tailored reports and datasets. The partnership led to a 35% decrease in development time and new revenue streams. Aviation Week grew its GoodData workspaces from 40 to over 180 in three years, supporting consistent user and revenue growth.

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Greenwich.HR - Information Services - Small

Stamford, USA
Embedded analytics product development Labor market data visualization Embedded analytics Data monetization

Sigma helped Greenwich. HR launch WageScape, an embedded analytics product, in weeks. Traditional BI tools failed to handle their massive...labor market data. With Sigma, they built dashboards that update in real time and filter data in seconds. The solution saved over $100k in developer costs and enabled sales within six weeks. Greenwich.HR projects over $1M in new revenue from this new market entry.

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William Reed - Information Services - Medium

Crawley, UK
Client-facing dashboard reporting Data visualization and reporting

William Reed used Pyramid Analytics to improve how it shares market insights. Before, the team used Excel and PowerPoint to... deliver data to clients. As client needs grew, they needed better dashboards and flexible reporting. Pyramid Analytics helped them offer insights in more formats. This made their products easier for clients to use.

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GDELT - Information Services - Small

Washington, USA
Global news data visualization Geospatial analytics

GDELT used CARTO's BigQuery connector to map over 1. 7 billion location mentions from global news. They visualized the world's...largest news dataset, tracking coverage in over 100 languages. CARTO enabled fast, interactive mapping and spatial analysis without complex ETL. GDELT mapped news trends, including COVID-19 coverage, using Google Cloud integration. The solution improved access to real-time, large-scale geospatial insights.

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Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

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Measuremen - Information Services, Technology

Sisense helped Measuremen automate workplace analytics. Manual reporting time dropped from 16 hours to 30 minutes. Report delivery improved from... two weeks to same-day. Sisense enabled real-time data refreshes every 15 minutes. Staffing for reporting dropped from five full-time to two part-time roles. Clients now get interactive dashboards instead of static PDFs.

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Measuremen - Information Services, Technology

Sisense helped Measuremen automate workplace analytics. Manual reporting time dropped from 16 hours to 30 minutes. Report delivery improved from... two weeks to same-day. Sisense enabled real-time data refreshes every 15 minutes. Staffing for reporting dropped from five full-time to two part-time roles. Clients now get interactive dashboards instead of static PDFs.

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Nielsen - Information Services - Very Large

Alteryx and AWS helped Nielsen automate over 2150 business processes. More than 250 business users now use self-service analytics. Over... 3000 associates and leaders at Nielsen gained access to data insights. The solution improved business intelligence and data-driven decision making. Nielsen streamlined analytics workflows using Alteryx's unified analytics platform.

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Information Services Clients Speak: The Impact of deploying Content Management Systems solutions

 

Clarivate - Information Services - Large

London, UK
Website consolidation and migration Multilingual content management Website management Digital marketing

Clarivate used Pantheon’s WebOps platform to unify nearly 20 WordPress sites under one global brand. The team replaced a legacy... CMS, solving issues with fragmented branding, slow development, and multilingual support. Pantheon enabled automation, streamlined content migration, and improved collaboration for distributed teams. Productivity increased so much that Clarivate avoided a 50% increase in development headcount. The platform’s reliability and integrations supported global expansion and faster digital marketing decisions.

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Voltimum - Information Services - Large

Geneva, Switzerland
Loyalty program management for industry experts Event-driven customer engagement Customer engagement Loyalty program management

Voltimum launched the Voltimum Plus loyalty program for electrical industry experts. The program lets users earn points for purchases and... event participation, which can be redeemed for prizes or donated to charity. After six months, several thousand participants joined, showing strong engagement. The platform supports webinars and online events for skill development. Voltimum plans to expand the program to more European countries.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Ancestry - Information Services - Large

Lehi, USA
Content management system migration Multichannel digital experience delivery Content management Customer engagement

Ancestry switched to Magnolia CMS to replace an old, slow content management system. Magnolia made publishing twice as fast and... cut training times. Editors and developers now work faster and have more freedom. Magnolia’s flexible integration fits Ancestry’s systems and supports growth. The platform helps Ancestry deliver personalized, cross-platform digital experiences as it expands into new markets.

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SMHI - Information Services - Large

Norrköping, Sweden
Multi-channel content management Digital and print publishing workflow Content management Publishing

SMHI used Atex solutions to improve their publishing workflows. The project focused on digital and print content management. Atex provided... tools for multi-channel publishing and asset management. This helped SMHI streamline their content creation and distribution. The solution supported both digital and print needs. SMHI benefited from more efficient publishing processes.

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Creditsafe - Information Services - Large

Cardiff, UK
Employee communication platform Employee engagement Internal communications

Creditsafe used LiveTiles Intranet to improve workplace communication. The company wanted to boost employee satisfaction and create a more dynamic... work environment. With LiveTiles, Creditsafe connected teams across 23 offices in 13 countries. The new intranet helped strengthen company culture and made it easier for employees to share information. This led to a more engaged and satisfied workforce.

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Mintel - Information Services - Large

London, UK
Multilingual content production optimization Translation workflow automation Content localization AI-powered translation

LILT helped Mintel improve translation speed by at least 20%. Mintel used LILT’s AI-powered platform to streamline workflows and reduce... manual translation errors. The integration features and connectors allowed Mintel to fit LILT into their existing tech stack. Mintel saw lower labor and project costs, faster time-to-market, and better translation accuracy. LILT’s platform enabled Mintel to deliver multilingual content efficiently to clients in 35 countries.

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TechInsights - Information Services - Medium

Ottawa, Canada
Content delivery modernization Content management User engagement

TechInsights used Hygraph to modernize its content delivery for the semiconductor industry. They moved from static PDFs to a modular,... "lego-block" content system. This change made content easier to find and faster to publish. Authors now publish directly, boosting productivity and freeing time for analysis. Monthly active users increased as users found content more easily and returned more often. Within six months, 80% of content was migrated to Hygraph, improving user engagement and author efficiency.

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TÜV SÜD - Information Services - Very Large

Munich, Germany
Accounts payable e-invoicing automation Compliance management Accounts payable automation

Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.

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GS1 Mexico - Information Services - Medium

Mexico City, Mexico
Product data management for retail Product information management

Syndigo PIM helped GS1 Mexico boost speed-to-market by 90%. The solution improved product data accuracy by 60%. GS1 Mexico also... saw a 20% reduction in product returns. Product content accuracy increased by 50%. Sales growth rose by 20%. Custom data models enabled better team collaboration and more frequent product updates.

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Iron Mountain - Information Services

Iron Mountain used its own InSight DXP platform to fix slow, manual contract processes. The company unified systems and automated... workflows for new account setup. InSight DXP saved Iron Mountain over 458 hours each month. Employees now onboard customers in 2 days instead of 3. The platform improved data quality and made work easier for staff. Iron Mountain plans to expand InSight DXP use for more contract insights.

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publiq platform - Advertising Services

Pronovix helped publiq platform improve their developer portal. The main challenge was making the portal easier for first-time users to... find and use information. Pronovix focused on user experience and clear navigation. The new portal made APIs more accessible and easier to adopt. This helped publiq lower barriers to leisure participation and support their mission.

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Measuring Help Desk Success in Information Services Deployments

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Oxford Business Group - Information Services - Medium

London, UK
Email-based support workflow management Internal team collaboration for field operations Customer support Team collaboration

Hiver helped Oxford Business Group deliver support 2X faster. The field operations team improved average first response time by 60%.... Resolution time dropped by 50% after switching from Kayako to Hiver. Hiver’s Gmail integration made onboarding easy and enabled clear ownership of support queries. Team leads gained full visibility into workloads and used tags and notes for better collaboration. The team achieved 100% SLA compliance and saved 138 hours per month.

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Experian - Information Services - Very Large

Dublin, Ireland
IT incident management automation Proactive service monitoring Incident management IT operations

Experian used xMatters to integrate Dynatrace, ServiceNow, and Splunk. This helped Experian keep its services available for clients in over... 80 countries. The integration allowed engineers to resolve issues faster and focus on higher-value work. xMatters enabled proactive incident management, reducing downtime. Experian improved service reliability for its 12,000 clients.

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FoundersCard LLC - Information Services - Small

Texas, USA
Employee onboarding process acceleration Internal knowledge sharing for support teams Employee onboarding Knowledge management

Helpjuice helped FoundersCard LLC cut onboarding time from two weeks to just 1-2 days. The team now saves over 30%... of the time spent teaching and reteaching colleagues. Helpjuice's knowledge base lets staff access information anytime, speeding up support and training. The search and article features make it easy to find and update content. FoundersCard plans to share articles with clients to reduce support emails and improve service.

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Medpages - Information Services - Small

South Africa
Knowledge base for call centre staff Knowledge management Call centre operations

Medpages used Elevio to create a central knowledge base for their call centre staff. Before Elevio, staff relied on memory... and informal knowledge sharing. Elevio made it easy to document and share processes and rules. Staff now access up-to-date instructions directly in their workflow. The search function and helper tools improved how staff find information. Training for new agents now includes Elevio, helping shift the company culture.

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SAI360 - Information Services - Large

Sydney, Australia
In-app user support for risk software User onboarding and training

SAI360 used Inline Manual to support users of their BWise risk management software. They wanted to reduce time spent on... training and help users get answers instantly within the product. Inline Manual provided in-app guidance, tooltips, and walkthroughs, making it easier for users to learn and complete tasks. This led to faster adoption, fewer support tickets, and higher user satisfaction. SAI360 saw positive feedback and increased revenue as a result.

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CoreLogic Australia - Information Services

Zendesk helped CoreLogic Australia unify chat, email, and phone into one platform. This made customer service faster and more consistent.... Digital engagement rose from 0% to 63%. Customer calls dropped by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CSAT scores improved by 20% in two years.

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Measuring Email Marketing Success in Information Services Deployments

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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YouGov - Information Services - Large

London, UK
Newsletter production automation Personalized content distribution Email marketing Content personalization

YouGov used Feedotter to grow their newsletter audience by 350%. The global marketing team expanded coverage from 2 to 8... regions. Feedotter helped them save hundreds of hours and manage over 150 newsletter variations each month. The team now personalizes content at scale and works more efficiently. Collaboration and growth in email marketing improved significantly.

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GetOrganizedNow.com - Information Services - Small

USA
Affiliate product promotion via email Email list growth and engagement Email marketing Affiliate marketing

GetOrganizedNow. com used AWeber’s integration with ClickBank to boost affiliate marketing revenue. The founder, Maria Gracia, grew her email list...by offering free resources and used automated welcome emails to engage new subscribers. She co-marketed products with other entrepreneurs, keeping her product offerings fresh and relevant. Daily emails with urgency-driven countdowns nearly quadrupled weekly sales. The approach helped build long-term relationships and steady income from affiliate partnerships.

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TaxGuru - Information Services - Medium

Mumbai, India
User registration and content submission User management Content publishing

WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.

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John Gannon - Information Services - Small

USA
Email list growth for creators Audience segmentation for targeted offers Audience growth Email marketing

Kit helped John Gannon grow his email list from 10,000 to 30,000 subscribers in five years. He used Kit’s segmentation... and automation tools to target subscribers with relevant content and offers. John created unique lead magnets, like a yearly VC salary survey, to attract and retain his audience. He built a community-focused approach, launched a job board, and used a downsell strategy to boost engagement. Kit’s platform enabled John to scale his business and maintain high open and click rates.

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Cambridge Scientific Abstracts - Information Services - Medium

Bethesda, USA
Email campaign management for product promotion Email marketing Campaign analytics

Cambridge Scientific Abstracts used L-Soft's LISTSERV and ListPlex to manage email lists for product promotion and tradeshow traffic. They later upgraded... to ListPlex Maestro for advanced campaign management and reporting. The solution let them schedule emails and track responses without buying extra hardware. CSA now sends 6,000 to 50,000 emails monthly to 15,000 members, with response rates of 12-19% and low attrition. L-Soft's support impressed CSA with fast, helpful responses.

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Veteran Ratings - Information Services - Small

USA
Lead generation campaign optimization Search engine marketing Lead management

Veteran Ratings used OpenMoves to improve their paid search campaigns. They reduced cost per lead by 23% and increased lead... qualification rate by 32%. Google Ads conversion rate improved by 78%. The team optimized SEM strategy, keyword structure, and reporting. These changes helped Veteran Ratings get more qualified leads for less money.

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Wolters Kluwer - Information Services - Very Large

Philadelphia, USA
Email creation process automation Email marketing

Knak helped Wolters Kluwer double their email time to market. The platform removed technical barriers, so employees could create emails... fast without coding. Wolters Kluwer now sends millions of emails each month, all tailored to strict brand guidelines. Emails built with Knak have the highest open and click-through rates. Minimal training is needed for staff to start using Knak with Adobe Marketo Engage.

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ChoZan - Information Services - Small

MailerLite helps ChoZan boost high-ticket B2B sales with a 6-step email marketing playbook. ChoZan uses lead magnets, automations, and a... deep-dive newsletter to nurture leads and build trust. Their newsletter achieves a 60%+ open rate, far above the industry benchmark. MailerLite's analytics and MCP server give ChoZan actionable insights to improve campaigns. Automated re-engagement keeps their email list active and engaged.

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Information Services Success stories in Driving ROI and Results using Social Media Marketing solutions

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Comperemedia, a Mintel Company - Information Services - Large

London, UK
Social media campaign analysis Brand sentiment measurement Market intelligence Brand analysis

Comperemedia, a Mintel company, used Infegy Atlas to analyze Super Bowl LVI advertising. They needed fast, contextual social listening data... to measure audience response and brand moments. Infegy Atlas enabled them to track sentiment, trends, and demographics across social media. The team delivered a new market intelligence report in just 3 weeks. Their insights included a 5.8% increase in spend for Coinbase after a unique campaign.

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Maven Road - Information Services - Small

Miami, USA
Event audience affinity analysis Sponsorship strategy optimization Audience analytics Event marketing

Audiense helped Maven Road analyze IBM’s event audience data during COVID-19. Maven Road used Audiense to identify the top 20... sports and entertainment events with the highest audience affinity. They compared virtual and in-person event preferences for IBM’s sponsorship strategy. The analysis showed that attendees prefer sponsor booths at physical venues. Maven Road used these insights to guide IBM’s future event investments.

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Executive Networks - Information Services - Small

San Francisco, USA
Member data management and search Event management and workflow automation Member management Event management

Executive Networks needed a new platform to help staff manage customer information and research. Their old process was manual and... used many tools like Salesforce and Outlook. Arck Interactive built a custom solution using Elgg, with Salesforce integration, role-based access, and event management. Staff can now search, track engagement, and manage events in one place. The platform supports about 5,000 members and improves workflow for the team.

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blueReport - Information Services - Small

Zurich, Switzerland
Media monitoring and reporting Long-term media analysis Media monitoring Reporting automation

blueReport, a Swiss media monitoring company, needed better social media tracking for its daily press reviews and long-term media analysis. Their existing system... could not integrate with social media due to API changes. They chose Determ for its strong export features and compatibility with both daily and long-term analysis needs. Determ automated many manual tasks, saving time for the team. The customer praised Determ’s responsive support and ongoing product improvements.

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RH-ISAC - Information Services - Small

Washington, USA
Threat intelligence collection automation Cybersecurity alerting for member organizations Threat intelligence Cybersecurity operations

Feedly helped RH-ISAC cut threat intelligence collection time by over 70%. The team reduced weekly intel gathering from 10 hours... to just 2-3 hours. Report summarization dropped from two hours daily to 15-20 minutes. RH-ISAC now sends ransomware alerts faster than other providers, alerting members ahead of competitors. Automated monitoring surfaces five Form 8-K filings monthly, letting the team proactively support members. The time saved lets RH-ISAC focus on strategic cybersecurity initiatives for 300+ member companies.

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Veteran Ratings - Information Services - Small

USA
Lead generation campaign optimization Search engine marketing Lead management

Veteran Ratings used OpenMoves to improve their paid search campaigns. They reduced cost per lead by 23% and increased lead... qualification rate by 32%. Google Ads conversion rate improved by 78%. The team optimized SEM strategy, keyword structure, and reporting. These changes helped Veteran Ratings get more qualified leads for less money.

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Bakamo - Information Services - Small

Social analytics for gamer insights Customer insights

Bakamo used Talkwalker's social intelligence platform to analyze EVE Online player conversations. They wanted to understand the gaming community and... the skills players gain from the game. Social analytics revealed new insights about gamers' experiences. These findings could help with gamer development and change how HR views gaming skills. The project showed the value of social listening for both gaming and HR.

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HastingsNow.com - Information Services - Small

Walls. io helps HastingsNow.com connect the Hastings, Minnesota community. The platform uses five social media walls for local news, food,...sports, and stories. Local businesses can join for $9 per month to boost their presence. The team creates daily "Quick Minute" videos from user stories. Walls.io's Direct Posts feature lets anyone share content easily. HastingsNow.com builds community engagement and supports local brands.

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Information Services Clients Speak: The Impact of deploying Sales Engagement solutions

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Crunchbase - Information Services - Medium

San Francisco, USA
Remote workforce communications Customer and prospect engagement Unified communications Customer engagement

Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets Crunchbase scale its communications as the company grows. The company saw a 30% increase in productivity. Dialpad supports quick and efficient engagement across devices and time zones.

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NielsenIQ - Information Services - Large

Chicago, USA
Accounts receivable automation Credit risk management Cash flow management Order-to-cash automation

NielsenIQ used Sidetrade’s AI-powered platform to fix fragmented collections after acquiring GfK. They cut DSO and freed up working capital.... The platform predicted late payments using $7.5T in data. Global processes became standardized and teams gained AI-driven insights. This improved cash flow and empowered finance teams.

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OCO Global - Information Services - Small

Belfast, UK
Lead generation and prospecting Marketing outreach list building Lead management Sales prospecting

Adapt. io helped OCO Global boost prospecting productivity by 30%. The team needed fast, reliable email finding for lead generation...and marketing. Adapt.io delivered accurate data and sped up outreach 3 to 5 times compared to previous tools. OCO Global could focus on building effective campaigns instead of verifying contacts. Paula Fitzgerald praised Adapt.io for its speed, reliability, and customer support.

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Information Services Success stories in Driving ROI and Results using Authoring and Publishing solutions

 

PEI Group - Information Services - Medium

London, UK
Financial data visualization production Editorial workflow automation Data visualization Content publishing

Infogram helped PEI Group speed up chart production from hours to under a minute. The team now publishes dozens of... data visualizations weekly, up from just a handful. Infogram's branded templates keep their charts consistent and on-brand. Collaboration between editorial and design teams improved, making data stories more engaging. Seven of the ten most popular stories now feature Infogram charts, boosting reader engagement. Infogram also enabled interactive slideshows and animations, making financial data easier to understand.

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Experian - Information Services - Very Large

Dublin, Ireland
Cloud security alert automation Cloud compliance management Cloud security Compliance management

Experian used AWS-native security tools to centralize and automate its cloud environments. The company reduced Amazon S3 bucket security alerts... by 80% in just two months. Misconfigurations are now fixed in 2–5 minutes instead of 24 hours. Over 400 accounts have standardized security controls. Experian’s teams spend less time on manual remediation and more on serving clients. The solution supports flexibility and compliance for internal teams and customers.

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Experian - Information Services - Very Large

Dublin, Ireland
Cloud security alert automation Cloud compliance management Cloud security Compliance management

Experian used AWS-native security tools to centralize and automate its cloud environments. The company reduced Amazon S3 bucket security alerts... by 80% in just two months. Misconfigurations are now fixed in 2–5 minutes instead of 24 hours. Over 400 accounts have standardized security controls. Experian’s teams spend less time on manual remediation and more on serving clients. The solution supports flexibility and compliance for internal teams and customers.

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Dun & Bradstreet - Information Services - Very Large

Jacksonville, USA
Hybrid workspace management Visitor and parking management Workplace experience Workspace planning

Dun & Bradstreet used Eptura to manage 2,880 spaces and 120,000 bookings yearly across 25 locations. The company unified desk... and space booking, visitor management, and parking in one platform. Eptura enabled fast deployment in six weeks and improved data-driven decisions. Employees now enjoy flexible workspaces and higher satisfaction. Real-time analytics help optimize space and streamline operations globally.

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Kantar - Information Services - Very Large

London, UK
Internal training program development Employee-generated e-learning content Learning and development Knowledge management

Easygenerator helped Kantar train over 1,000 global account team members. More than 150 employees created e-learning content using the tool.... Kantar built nearly 300 courses for internal training. Around 250 employees regularly engaged with the new training materials. Easygenerator enabled scalable, in-house training without L&D expertise.

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EKCIT (The European Knowledge Center for Information Technology) - Information Services - Small

Spain
Interactive whitepaper publishing Content publishing

EKCIT used Kotobee to transform their whitepapers from static PDFs into interactive digital documents. This change improved reader engagement and... allowed for more control over content editing. EKCIT could now offer personalized experiences by requiring users to create accounts. The team received positive feedback from clients after launching the interactive library. They plan to expand with audiobook and translation features in the future.

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Altrata - Information Services - Medium

Florida, USA
API documentation management Developer documentation

Altrata needed a fast way to provide API documentation for customers. Building their own solution would have slowed down their... UI team. They chose Archbee for its support of multiple domains, SSO, and spaces. Archbee helped them migrate legacy documentation to a modern platform. Progress is strong, and Altrata saved time by not building a platform internally.

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Dun & Bradstreet - Information Services - Large

Short Hills, USA
Visual communication for product management Collaboration and communication

Lucidchart helps Dun & Bradstreet improve communication across teams. James, a product director, uses Lucidchart to create diagrams that make... complex ideas easy to share and understand. The cloud-based platform lets him update and distribute visuals instantly, even on mobile. This reduces time spent clarifying plans and boosts productivity. Lucidchart acts as a universal whiteboard for the company.

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Information Services Success stories in Driving ROI and Results using E-Commerce Software solutions

 

Technology Provider (Fortune 1000) - Information Services - Very Large

Automated billing and payments Customer digital invoicing conversion Billing automation Customer communications

Billtrust helped a global technology provider automate billing and payments. The company previously mailed 760,000 invoices monthly, straining internal resources.... Billtrust’s payment portal enabled 24/7 invoice access and supported a shift from print to digital. The provider achieved a 71% electronic presentment rate and converted over 33,000 customers to digital invoicing in one year. Now, they send over one million bills monthly, with 800,000 sent by email.

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TaxGuru - Information Services - Medium

Mumbai, India
User registration and content submission User management Content publishing

WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.

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Dansk Standard - Information Services - Medium

Copenhagen, Denmark
Integrated B2C and B2B webshop management Customer-specific pricing and order history Ecommerce platform integration Customer experience optimization

DynamicWeb enabled Dansk Standard to launch a new webshop integrated with Microsoft Dynamics AX. The platform supports both B2C and... B2B customers, showing personalized prices, discounts, and order history. Users benefit from advanced search, filtering, and a streamlined purchase process. The solution improved navigation and made it easier to find and buy standards and manuals. The responsive design ensures a seamless experience on both desktop and mobile devices.

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Thomson Reuters - Information Services - Very Large

New York, USA
Complex quoting process automation Sales workflow streamlining Quote-to-cash automation Customer experience improvement

Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.

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Key Three Data - Information Services - Small

London, UK
Consumer behavior research data enrichment Data enrichment for research

Key Three Data used NIQ Brandbank to improve their consumer behavior research. Before, they struggled with poor-quality product images and... unreliable metadata. NIQ Brandbank gave them access to high-quality, consistent images and validated metadata. This helped them build better computer vision algorithms for brand identification. They now access over 50 million products with up to 300 attributes each, supporting advanced research and data analysis.

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Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

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GS1 Mexico - Information Services - Medium

Mexico City, Mexico
Product data management for retail Product information management

Syndigo PIM helped GS1 Mexico boost speed-to-market by 90%. The solution improved product data accuracy by 60%. GS1 Mexico also... saw a 20% reduction in product returns. Product content accuracy increased by 50%. Sales growth rose by 20%. Custom data models enabled better team collaboration and more frequent product updates.

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Information Services Success stories in Driving ROI and Results using Sales Intelligence solutions

Labroc - Information Services - Small

Oulu, Finland
Sales prospecting automation CRM data enrichment Sales prospecting CRM integration

Labroc used Vainu to transform its sales process. Before Vainu, prospecting took up to two days and relied on outdated... lists. With Vainu's real-time company data integrated into their CRM, Labroc now completes prospecting in about two hours. Automation keeps their CRM updated and helps create dynamic customer segments. The team saves time on manual tasks and can focus more on customer work. Vainu's data is now central to Labroc's daily sales routine.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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ALLMEDX - Information Services - Small

New York, USA
Email deliverability optimization Subscriber engagement improvement Email marketing Audience engagement

ALLMEDX used Data Axle’s Inboxable team to improve email deliverability. They wanted to reach more healthcare professionals with important medical... content. The solution included new domain setup, real-time monitoring, and direct ISP communication. ALLMEDX achieved 100% inbox placement at major ISPs and increased open and click rates. Their IP and domain reputation improved, and their mailable audience grew safely.

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Informa TechTarget (GTM) - Information Services - Very Large

London, UK
Automated outbound sales personalization Contact activation for sales pipeline Sales engagement Lead generation

Autobound helped Informa TechTarget's GTM team book 184 meetings and generate $273K in revenue in seven months. The team faced... challenges with fragmented sales processes and too many untouched qualified contacts. Autobound automated research and personalized outreach, activating previously dormant segments. The solution enabled personalized messaging at scale across six business units. The team achieved a 4x ROI in seven months and projects a 9x annual ROI.

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Zippia - Information Services - Medium

San Mateo, USA
Company data enrichment for career platform Data enrichment Career platforms

Zippia used Diffbot's Knowledge Graph to improve company data accuracy by 50%. Before Diffbot, Zippia struggled with data gaps and... errors from other sources. The Diffbot team extended their API to support Zippia's custom queries. Integration was fast and easy. Zippia now delivers more reliable company information to users.

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A leading U.S based information provider connecting people, projects, and products across the construction industry - Information Services

Mobius used its Worxtream workflow platform to help a top U. S. construction information provider collect and manage data from...over 20,000 global websites. The challenge was to gather real-time construction tender data in many formats and languages, and to remove duplicates. Mobius built a custom technology framework and a strong back-end database. The solution delivered digitized outputs with up to 99.56% accuracy, surpassing the 95% standard. Productivity increased by 21%, with 47 records processed per hour instead of the expected 39.

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iWave - Information Services

UserGems helps iWave track when main contacts at client companies leave. This gives iWave valuable insight to prevent churn. Dwight... Richards, VP of sales & client success, reports a 7X ROI in closed won deals. UserGems alerts iWave to job changes and updates CRM data automatically. The tool supports customer success and account management teams.

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Information Services examples of Driving Business Value with Content Marketing

 

EcoVadis - Information Services - Large

Paris, France
Personalized content experiences for buyers Sales enablement with digital sales rooms Customer engagement Sales enablement

Uberflip helped EcoVadis create personalized content experiences for every website visitor. EcoVadis used Uberflip to build targeted landing pages and... content streams for different buyer personas. This led to a 33% increase in hot leads and a 46% rise in MQL to SAL conversions. Marketing-attributed revenue grew by over 200%. EcoVadis also empowered sales reps with digital sales rooms for high-priority accounts.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Thomson Reuters - Information Services - Very Large

New York, USA
Content marketing training for enterprise teams Content marketing Training and enablement

Content Science delivered a training series to Thomson Reuters. The training helped launch the Center of Excellence for Content Marketing.... Team members gained a shared vocabulary and improved morale during change. The sessions empowered marketers to think strategically about content. Thomson Reuters accelerated decisions on content tools and technology.

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Argus Media - Information Services - Large

London, UK
Digital event guide creation Content marketing Event management

Argus Media used Foleon to replace outdated PDFs and flipbooks with interactive, digital event guides. The new guides are mobile-friendly,... trackable, and align with Argus branding. Production time for each guide dropped to just 7 hours. The digital brochures led to a significant increase in form fills and higher event attendance. Argus Media now engages its audience better and drives more delegate sales with Foleon.

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Questex - Information Services - Medium

New York, USA
Virtual event content delivery Lead generation from event audiences Event marketing Lead generation

Questex used PathFactory to shift from in-person to virtual events during Covid-19. They built resource hubs for each event, making... sponsor content easy to access and binge. This helped Questex deliver content for dozens of global events. The new format supported lead generation from virtual event audiences. Questex connected sponsors with more prospects using PathFactory.

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Premier content aggregator - Information Services - Medium

Multimedia eBook streaming improvement Content delivery optimization

Kitaboo helped a premier content aggregator boost user count by 50%. The company faced slow video streaming and playback delays... in multimedia-heavy eBooks. These issues led to lower engagement and satisfaction. Kitaboo provided a solution that improved streaming and user experience. As a result, the aggregator saw a significant increase in users.

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Information Services Provider - Information Services - Very Large

Quark Publishing Platform helped a leading information services provider in the UK automate omnichannel delivery of market research and analysis. The company unified... dozens of legacy content systems into one platform, making it easier for analysts to create and share reports. Over 500 users now collaborate using familiar Word tools, saving time on formatting. Clients get faster, easier access to valuable reports, boosting customer satisfaction. The main result is improved client experience and more efficient content management.

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Top Stories in Information Services about adoption of Event Management software

Innovation Leader - Information Services - Small

Boston, USA
Audience engagement at live events Virtual event participation Event engagement Audience participation

Poll Everywhere helped Innovation Leader energize live events and conferences. CEO Scott Kirsner used Poll Everywhere to engage audiences with... interactive polls and competitions. The tool allowed even introverted attendees to participate and share opinions. Competitions added a game show feel to virtual meetings, increasing engagement. Poll Everywhere made it easy to collect feedback and keep participants focused throughout events.

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TaxGuru - Information Services - Medium

Mumbai, India
User registration and content submission User management Content publishing

WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.

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Archive.org - Information Services - Medium

San Francisco, USA
Event scheduling for large conferences Speaker self-service content management Event management Collaboration tools

Sched helped Archive. org manage their annual conference with 500 attendees and 400 sessions. Before Sched, printed schedules blew away...in the wind and last-minute changes were hard. Sched made updates easy and let speakers manage their own sessions, cutting admin time in half. The team used custom branding and color coding for a clear, professional look. Ten admins worked together in Sched, making planning faster and less stressful.

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Ethisphere - Information Services - Medium

Scottsdale, USA
Hybrid event management Lead tracking and attribution Event management Lead management

Ethisphere used Accelevents to shift from in-person to hybrid events during the pandemic. They needed a platform with strong HubSpot... and Salesforce integrations and fast support. Accelevents helped Ethisphere run the Global Ethics Summit with over 1,600 attendees. The platform made event management easier and improved lead tracking. Ethisphere values the responsive support and plans to use new features for future events.

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Ethisphere - Information Services - Medium

Scottsdale, USA
Hybrid event management Lead tracking and attribution Event management Lead management

Ethisphere used Accelevents to shift from in-person to hybrid events during the pandemic. They needed a platform with strong HubSpot... and Salesforce integrations and fast support. Accelevents helped Ethisphere run the Global Ethics Summit with over 1,600 attendees. The platform made event management easier and improved lead tracking. Ethisphere values the responsive support and plans to use new features for future events.

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Access Intelligence - Information Services

Data Sense helped Access Intelligence analyze event data for the SATELLITE show. The team used the tool to spot shortfalls... in revenue and registration. They adjusted marketing campaigns based on insights from Data Sense. Each department used reports to meet business goals and track growth. Attendee revenue ended 5% above budget and 11% higher than 2017. Data Sense improved decision making and campaign targeting.

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Information Services examples of Driving Business Value with Customer Loyalty Management

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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NewtonX - Information Services - Small

New York, USA
Research respondent incentive management Survey payout automation Incentive management Survey operations

NewtonX used Tremendous to send over $27. 3 million in incentives across 551,000 payouts in 20+ countries. The finance team...eliminated more than $24,000 in annual platform fees by switching from their old provider. Tremendous offered a global reward catalog and a clean dashboard, making it easy to manage both automated survey incentives and manual consultation fees. The team now saves 1–2 hours each month on reconciliation. Support requests from respondents dropped significantly after the switch.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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TÜV SÜD - Information Services - Very Large

Munich, Germany
Accounts payable e-invoicing automation Compliance management Accounts payable automation

Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.

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Dynata - Information Services - Large

Dallas, USA
Loyalty points issuance automation Loyalty program management

Dynata used the Currency Alliance platform to connect with multiple partner loyalty programs. They integrated in less than one week.... Dynata can now issue or exchange eRewards points for partner loyalty currencies with a single API call. This removed the need for multiple legacy integrations. Their accounting team now handles a single consolidated invoice, reducing workload. Dynata can add new partners without IT involvement.

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Nielsen - Information Services - Very Large

Nielsen used Xoxoday Rewards API to automate reward distribution for survey panelists. Manual processes caused delays and privacy concerns. With... Xoxoday, rewards are sent instantly after surveys, and panelist data stays private. The API integrates with Nielsen's system and covers 100+ countries. Teams now focus on research, not logistics. Support and uptime have been excellent, and Nielsen plans to expand use.

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Top Stories in Information Services about adoption of Revenue Management software

 

Technology Provider (Fortune 1000) - Information Services - Very Large

Automated billing and payments Customer digital invoicing conversion Billing automation Customer communications

Billtrust helped a global technology provider automate billing and payments. The company previously mailed 760,000 invoices monthly, straining internal resources.... Billtrust’s payment portal enabled 24/7 invoice access and supported a shift from print to digital. The provider achieved a 71% electronic presentment rate and converted over 33,000 customers to digital invoicing in one year. Now, they send over one million bills monthly, with 800,000 sent by email.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Article One Partners - Information Services - Small

New York City, USA
Global mass payment automation Researcher compensation management Payment automation Compliance management

Tipalti helped Article One Partners automate global mass payments to hundreds of researchers. The company faced challenges with manual payment... processes as its network grew worldwide. Tipalti enabled payments in local currencies, reduced paperwork, and ensured compliance with tax regulations. This solution improved researcher satisfaction and allowed Article One Partners to scale operations quickly. Millions of dollars have been paid out efficiently using Tipalti's platform.

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PRGX - Information Services - Large

Atlanta, USA
Monthly management reporting automation Financial forecasting and analysis Financial planning and analysis Reporting automation

Vena Complete Planning helped PRGX cut three weeks from their monthly reporting cycle. Before Vena, the finance team spent up... to three weeks each month on manual reporting tasks. With Vena, they automated consolidations and used a familiar Excel interface, leading to 100% user adoption. The team now generates reports in minutes and focuses on profitability analysis and forecasting. PRGX also avoided backfilling a finance role, saving costs and increasing efficiency.

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Thomson Reuters - Information Services - Very Large

New York, USA
Complex quoting process automation Sales workflow streamlining Quote-to-cash automation Customer experience improvement

Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.

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Experian - Information Services - Very Large

London, UK
B2B billing system consolidation Billing management

Experian needed to manage billing across many acquired businesses. Each company had its own billing system, causing inefficiencies and risk.... Experian chose Aria Systems to unify and replace these platforms. Aria has supported Experian’s B2B billing for almost a decade. Experian now uses Aria as its preferred billing partner.

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Information Services examples of Driving Business Value with E-Commerce Platform

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Institut du Commerce - Information Services - Small

Paris, France
Press release distribution to media Media relations

LianaPress helped Institut du Commerce reach more media contacts. Before, their press releases only went to industry professionals. With Liana's... tool, they now send monthly mailings to a wider audience. This led to more calls from new media outlets. The dedicated support from Liana made setup and use easy. The platform increased their visibility and public exposure.

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Information Services examples of Driving Business Value with Collaboration and Productivity

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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LexisNexis - Information Services - Very Large

New York, USA
Standardizing research methodology Institutional knowledge management Knowledge management Quality assurance

Comind. work helped LexisNexis standardize research processes across 40+ countries. The platform introduced controlled methodology templates and a managed knowledge...repository. Research project completion time dropped by 35%. Duplicate research was reduced by over 60%. New researcher onboarding time fell from 6 months to 2 months. Institutional knowledge is now documented and accessible for all teams.

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Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

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The Center for New Data - Information Services

Datalore and Airflow help The Center for New Data process 300 GB of data every day. The organization needed a... way to handle large data volumes. They used these tools to manage and analyze their data. This improved their ability to work with big datasets. The solution made their data processing faster and more efficient.

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Information Services Success stories in Driving ROI and Results using Public Relations solutions

 

Ellisphere - Information Services - Medium

Paris, France
Press release distribution and engagement Brand awareness through paid media Media distribution Brand marketing

Cision's multichannel news release and guaranteed paid placement helped Ellisphere boost campaign engagement by 48% and 35% across two campaigns. The MNRs attracted... over 11,000 unique visitors and hundreds of downloads, shares, and clicks. Each campaign achieved more than 250,000 impressions on major French media sites. Ellisphere overcame email deliverability issues and expanded its brand awareness using multimedia press releases and native ad placements. The new approach ensured fast, broad visibility for their news and services.

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Ellisphere - Information Services - Medium

Paris, France
Press release distribution and engagement Brand awareness through paid media Media distribution Brand marketing

Cision's multichannel news release and guaranteed paid placement helped Ellisphere boost campaign engagement by 48% and 35% across two campaigns. The MNRs attracted... over 11,000 unique visitors and hundreds of downloads, shares, and clicks. Each campaign achieved more than 250,000 impressions on major French media sites. Ellisphere overcame email deliverability issues and expanded its brand awareness using multimedia press releases and native ad placements. The new approach ensured fast, broad visibility for their news and services.

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Ellisphere - Information Services - Medium

Paris, France
Press release distribution and engagement Brand awareness through paid media Media distribution Brand marketing

Cision's multichannel news release and guaranteed paid placement helped Ellisphere boost campaign engagement by 48% and 35% across two campaigns. The MNRs attracted... over 11,000 unique visitors and hundreds of downloads, shares, and clicks. Each campaign achieved more than 250,000 impressions on major French media sites. Ellisphere overcame email deliverability issues and expanded its brand awareness using multimedia press releases and native ad placements. The new approach ensured fast, broad visibility for their news and services.

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Ellisphere - Information Services - Medium

Paris, France
Press release distribution and engagement Brand awareness through paid media Media distribution Brand marketing

Cision's multichannel news release and guaranteed paid placement helped Ellisphere boost campaign engagement by 48% and 35% across two campaigns. The MNRs attracted... over 11,000 unique visitors and hundreds of downloads, shares, and clicks. Each campaign achieved more than 250,000 impressions on major French media sites. Ellisphere overcame email deliverability issues and expanded its brand awareness using multimedia press releases and native ad placements. The new approach ensured fast, broad visibility for their news and services.

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Ellisphere - Information Services - Medium

Paris, France
Press release distribution and engagement Brand awareness through paid media Media distribution Brand marketing

Cision's multichannel news release and guaranteed paid placement helped Ellisphere boost campaign engagement by 48% and 35% across two campaigns. The MNRs attracted... over 11,000 unique visitors and hundreds of downloads, shares, and clicks. Each campaign achieved more than 250,000 impressions on major French media sites. Ellisphere overcame email deliverability issues and expanded its brand awareness using multimedia press releases and native ad placements. The new approach ensured fast, broad visibility for their news and services.

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How Lead Generation is Delivering ROI for Information Services Leaders

 

Spokeo - Information Services - Medium

Pasadena, USA
Bulk contact importing for onboarding Contact data enrichment for users User onboarding Contact data management

CloudSponge helped Spokeo onboard over 30,000 accounts by enabling bulk contact imports from Gmail, Yahoo, and other providers. Spokeo used CloudSponge... to let users quickly add contacts, leading to over 4 million new connections in their dashboard. The integration delivered a 30-50x ROI compared to building and maintaining the technology in-house. CloudSponge's support and always-up-to-date integrations were key factors in Spokeo's decision. Spokeo's team could focus on core features instead of maintaining complex integrations.

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The Logit Group, Inc. - Information Services - Medium

Toronto, Canada
Lead prospecting and enrichment Email verification for sales outreach Lead generation Sales enablement

GetProspect helped The Logit Group, Inc. grow its customer base by 20% in just 3 months. The company used GetProspect's... email finder and email verifier tools to find and verify leads. The platform allowed the team to search for potential clients using advanced filters and enrich their data. Email verification improved deliverability and protected their domain reputation. The Logit Group streamlined lead generation and boosted sales with GetProspect.

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OCO Global - Information Services - Small

Belfast, UK
Lead generation and prospecting Marketing outreach list building Lead management Sales prospecting

Adapt. io helped OCO Global boost prospecting productivity by 30%. The team needed fast, reliable email finding for lead generation...and marketing. Adapt.io delivered accurate data and sped up outreach 3 to 5 times compared to previous tools. OCO Global could focus on building effective campaigns instead of verifying contacts. Paula Fitzgerald praised Adapt.io for its speed, reliability, and customer support.

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Fairygodboss - Information Services

CIENCE helped Fairygodboss grow their business with sales development services. Fairygodboss is a large career community for women. CIENCE ran... targeted lead generation and cold-email campaigns. They researched industries and clients to find the right prospects. This partnership supported Fairygodboss in reaching more companies and filling recruitment pipelines with diverse women applicants.

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Salary Transparent Street - Information Services

Interact helped Salary Transparent Street switch from a free guide to an interactive quiz as their main lead magnet. The founder, Hannah... Williams, saw a statistically significant improvement in lead generation after the change. The quiz gave users actionable insights about their compensation and built trust before asking for an email. Results from the quiz connected users to more resources, making the lead magnet more effective and engaging.

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Information Services examples of Driving Business Value with Contact Center Software

 

Crunchbase - Information Services - Medium

San Francisco, USA
Remote workforce communications Customer and prospect engagement Unified communications Customer engagement

Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets Crunchbase scale its communications as the company grows. The company saw a 30% increase in productivity. Dialpad supports quick and efficient engagement across devices and time zones.

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Experian - Information Services - Very Large

London, UK
Remote contact center compliance monitoring Contact center management Compliance management

Experian used Tetherfi Secure Assist to improve remote contact center security. The company faced risks of data breaches and compliance... issues with remote agents. Tetherfi's Vision AI monitored agent behavior in real time and flagged high-risk actions. The solution ensured compliance with GDPR, HIPAA, and ISO standards. Experian gained full visibility and control over remote operations, improving data protection and business continuity.

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Commodity Systems Inc. (CSI) - Information Services - Small

Boca Raton, USA
Cloud phone system migration Remote workforce communications Unified communications Remote work enablement

AireSpring’s AirePBX Cloud Phone System helped Commodity Systems Inc. (CSI) move from an outdated on-premise PBX to a flexible cloud... solution. CSI eliminated all voice connection issues and improved remote work for nearly half its staff. The MaX UC Mobile app let employees manage calls from anywhere. CSI gained control to make PBX changes easily, without waiting for technicians. Customer service and billing support improved, letting CSI focus on business, not tech hassles.

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ActionEdge - Information Services - Small

India
Global client communication management Customer engagement

CallHippo helped ActionEdge, a market research provider, improve global client communication. ActionEdge faced poor phone connectivity and inefficient call management.... CallHippo's VoIP platform offered virtual numbers and a unified dashboard. This made it easier for teams to manage calls and switch providers. ActionEdge saw a 40% increase in revenue and better call reporting.

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Midrag - Information Services - Medium

VoiceSpin integrated its call center software with Zoho CRM for Midrag. Agents gained click-to-call and real-time data inside the CRM.... This led to a 20% increase in agent productivity. Customer service improved with faster, more personalized responses. Managers accessed live call metrics for better decisions. The unified system saved time and boosted efficiency for the whole team.

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Measuring Conversion Rate Optimization Success in Information Services Deployments

Dun & Bradstreet - Information Services - Large

Short Hills, USA
Domain migration testing and optimization Lead generation continuity during site merge Website optimization Conversion rate management

Dun & Bradstreet used SiteSpect to test a major domain migration from Hoovers. com to dnb.com. The marketing team needed...to maintain lead generation and conversion rates during the merge. SiteSpect enabled server-side testing and cross-domain tracking, allowing parallel tests and ongoing iteration. The team recreated the Business Directory on dnb.com and ran feature flag and redirect tests. After adjustments, they maintained a 100% conversion rate, avoided lead loss, and improved organic search traffic.

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Crunchbase - Information Services - Medium

San Francisco, USA
User behavior analytics for product optimization User segmentation for targeted marketing Customer analytics Product development

Heap helped Crunchbase collect a complete dataset on user behavior. Before Heap, Crunchbase struggled to track user actions and optimize... user flows. Heap’s automatic tracking let them segment users and analyze site interactions without engineering help. The team quickly used these insights to improve product usability and marketing campaigns. Now, Crunchbase can define user personas and test new features faster.

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TaxGuru - Information Services - Medium

Mumbai, India
User registration and content submission User management Content publishing

WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Laurie-Ann King - Information Services - Small

Webinar registration conversion optimization Lead generation

Proof helped Laurie-Ann King increase webinar registrations by 71%. She used Proof to show real-time registration numbers on her landing... page. This built trust and encouraged more people to sign up. Her cost per lead dropped from $7.33 to $3.31. She saved $832 per month on advertising costs. Proof made her webinar funnel more profitable.

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How Sales Performance Management is Delivering ROI for Information Services Leaders

 

GWI - Information Services - Medium

London, UK
Employee engagement and performance management Talent acquisition and retention strategy Employee engagement Talent management

GWI used Lattice to improve employee engagement and performance as they expanded globally. They replaced disconnected HR tools with Lattice’s... structured performance and engagement platform. Managers gained real-time insights into team performance and employee development. As a result, 91% of employees now complete engagement surveys and 98% of managers complete performance reviews. GWI built a skills-first culture that attracts and retains top talent in a competitive market.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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GWI - Information Services - Medium

London, UK
Sales competition tracking and analytics SDR team engagement and motivation Sales performance management Sales team engagement

SalesScreen helped GWI double its SDR-driven pipeline from $2. 4M to $4.3M. The platform made it easy to track sales...competitions and show ROI. GWI saw a 30% increase in activities and 20% more opportunities. SalesScreen’s dashboards and analytics were easier to use than Salesforce. The tool unified teams across New York, London, and Singapore with real-time engagement.

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Thomson Reuters - Information Services - Very Large

New York, USA
Complex quoting process automation Sales workflow streamlining Quote-to-cash automation Customer experience improvement

Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.

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a publicly-traded data and analytics company - Information Services

A large data and analytics company grew through mergers and served 90% of the Fortune 500. They faced problems with... many different sales performance management systems. This caused delays and confusion in paying salespeople. Their old system used many tools and big Excel sheets, making it hard to track and audit. Optymyze helped them automate and simplify their processes. This made their work faster and more accurate.

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Information Services examples of Driving Business Value with Digital Asset Management

 

Aberdeen - Information Services - Small

Austin, USA
Research content management Internal and external content sharing Content management Knowledge sharing

Canto helped Aberdeen cut content search time by 10x. The team now manages over 20,000 digital assets in a central... hub. Advanced search and metadata features make it easy to find research reports and share them with clients. Wrike integration speeds up getting new content into circulation. Shareable links boost internal and external access. Aberdeen lowered content management costs and increased research ROI.

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Aberdeen - Information Services - Small

Austin, USA
Research content management Internal and external content sharing Content management Knowledge sharing

Canto helped Aberdeen cut content search time by 10x. The team now manages over 20,000 digital assets in a central... hub. Advanced search and metadata features make it easy to find research reports and share them with clients. Wrike integration speeds up getting new content into circulation. Shareable links boost internal and external access. Aberdeen lowered content management costs and increased research ROI.

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SMHI - Information Services - Large

Norrköping, Sweden
Multi-channel content management Digital and print publishing workflow Content management Publishing

SMHI used Atex solutions to improve their publishing workflows. The project focused on digital and print content management. Atex provided... tools for multi-channel publishing and asset management. This helped SMHI streamline their content creation and distribution. The solution supported both digital and print needs. SMHI benefited from more efficient publishing processes.

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Iron Mountain - Information Services

Iron Mountain used its own InSight DXP platform to fix slow, manual contract processes. The company unified systems and automated... workflows for new account setup. InSight DXP saved Iron Mountain over 458 hours each month. Employees now onboard customers in 2 days instead of 3. The platform improved data quality and made work easier for staff. Iron Mountain plans to expand InSight DXP use for more contract insights.

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Heritage Werks - Information Services - Small

NetX helps Heritage Werks deliver digital asset management for top brands. Heritage Werks uses NetX to create searchable, accessible archives... that inspire employees. The NetX Portal and MicroCMS features allow for custom content pages and internal marketing tools. Employees gain inspiration by connecting with company history and achievements. Heritage Werks values the flexibility and creativity enabled by NetX's DAM platform.

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Information Services examples of Driving Business Value with Contract Management

 

Democracy International - International Development - Small

Bethesda, USA
Contract workflow automation Batch contract generation for HR Contract management Workforce management

Outlaw helped Democracy International cut contract completion time by 50%. The platform replaced manual, paper-based processes with automated workflows and... digital approvals. Teams now use standardized templates, reducing contract errors to zero. Batch contract generation for HR tasks went from hours to just one hour. Outlaw's dashboard gives full transparency and control across remote offices. The solution improved accountability and saved significant time for global teams.

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Thomson Reuters - Information Services - Very Large

Toronto, Canada
Employee engagement and retention Personalized career advancement Employee experience Talent management

Thomson Reuters uses Workday with AI and machine learning to boost employee engagement. The company automates routine tasks, freeing staff... to focus on career growth. Workday surfaces personalized career opportunities and learning content. Employees find knowledge articles faster with digital tools. HR and IT teams align to improve the employee experience and data security. Thomson Reuters expands career advancement and learning using Workday Skills Cloud.

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Kroll - Information Services - Large

New York, USA
Legacy contract data extraction Contract review process automation Contract management Document automation

Relativity Contracts helped Kroll automate metadata extraction from over 15,000 legacy contracts. Kroll used custom generative AI prompts to ensure... accuracy and consistency. They centralized scattered contracts into a single searchable repository. Attorney review hours dropped, cutting review time from months to weeks. This led to major cost savings and better contract visibility.

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Thomson Reuters - Information Services - Very Large

New York, USA
Complex quoting process automation Sales workflow streamlining Quote-to-cash automation Customer experience improvement

Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.

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Thomson Reuters - Information Services - Very Large

New York, USA
Complex quoting process automation Sales workflow streamlining Quote-to-cash automation Customer experience improvement

Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.

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How Sales Enablement is Delivering ROI for Information Services Leaders

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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UL Solutions - Information Services - Large

Northbrook, USA
Strategic account planning standardization Cross-team collaboration enablement Account management Sales enablement

Valkre helped UL Solutions unify account planning for all global and strategic accounts. Before Valkre, plans were scattered and teams... lacked visibility, risking stalled growth. Valkre delivered a centralized platform, integrating with Salesforce and Power BI, to streamline workflows and align teams. Now, 100% of UL Solutions' global and strategic accounts have value plans. The company improved forecasting, collaboration, and real-time updates across teams.

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Crunchbase - Information Services - Medium

San Francisco, USA
Remote workforce communications Customer and prospect engagement Unified communications Customer engagement

Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets Crunchbase scale its communications as the company grows. The company saw a 30% increase in productivity. Dialpad supports quick and efficient engagement across devices and time zones.

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NielsenIQ - Information Services - Large

Chicago, USA
Accounts receivable automation Credit risk management Cash flow management Order-to-cash automation

NielsenIQ used Sidetrade’s AI-powered platform to fix fragmented collections after acquiring GfK. They cut DSO and freed up working capital.... The platform predicted late payments using $7.5T in data. Global processes became standardized and teams gained AI-driven insights. This improved cash flow and empowered finance teams.

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On Device Research - Information Services - Small

London, UK
Lead generation for global sales Customer acquisition

On Device Research used Sopro to boost global sales outreach. They averaged 34 new leads each month across the UK,... Singapore, and Australia. Sopro’s targeted email campaigns and buyer intent tracking helped the sales team focus on closing deals. Over 725 new sales conversations were started. One project alone covered the full cost of Sopro’s service.

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Information Services Clients Speak: The Impact of deploying CPQ solutions

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Thomson Reuters - Information Services - Very Large

New York, USA
Complex quoting process automation Sales workflow streamlining Quote-to-cash automation Customer experience improvement

Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.

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Thomson Reuters - Information Services - Very Large

New York, USA
Complex quoting process automation Sales workflow streamlining Quote-to-cash automation Customer experience improvement

Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.

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Top Stories in Information Services about adoption of Field Service Management software

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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How Customer Data Platform is Delivering ROI for Information Services Leaders

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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ALLMEDX - Information Services - Small

New York, USA
Email deliverability optimization Subscriber engagement improvement Email marketing Audience engagement

ALLMEDX used Data Axle’s Inboxable team to improve email deliverability. They wanted to reach more healthcare professionals with important medical... content. The solution included new domain setup, real-time monitoring, and direct ISP communication. ALLMEDX achieved 100% inbox placement at major ISPs and increased open and click rates. Their IP and domain reputation improved, and their mailable audience grew safely.

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Sdu - Information Services - Medium

The Hague, Netherlands
Customer data unification for publishers Customer data management

Nominow helped Sdu, a B2B publisher and legal solutions provider, move from an old ERP to a modern, flexible system. Sdu used Nominow... to combine data from over 105 websites into single customer profiles. Real-time data cleansing and enrichment improved data quality. Sdu can now use customer data across all systems and consider new vendors. This change supports Sdu’s growth and digital agility.

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Questex - Information Services - Large

Questex used Omeda's integrated audience data platform and CredSpark to fix their event survey process. Before, Questex had to use... two survey tools, which made it hard to get feedback and slowed reporting. The new solution let them collect better data, save time, and improve event experiences. Questex now gets the insights they need to make events better for their audience.

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How Digital Analytics is Delivering ROI for Information Services Leaders

 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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RepTrak - Information Services - Small

Boston, USA
Stakeholder sentiment data collection Corporate reputation monitoring Survey data collection Reputation management

RepTrak needed to expand its corporate reputation monitoring. They wanted to measure 19 stakeholder groups instead of just 2. Dynata... helped RepTrak reach 1.5 million survey respondents each year in 50 countries and 31 languages. This partnership gave RepTrak deeper, more diverse data. RepTrak now offers better insights to its global clients.

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Informa - Information Services - Large

London, UK
Engineering process improvement DevOps

Informa uses New Relic to improve engineering processes and drive business value. The company adopted observability to move from performance-based... discussions to business impact conversations. Informa built a new cloud platform using infrastructure as code and reusable configurations. This approach reduces cognitive load and increases agility for engineers. New Relic helps Informa foster a culture of continuous improvement.

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Specialized Media Dashboard (SMD) - Information Services - Small

Automated news article processing Data integration and automation

dbForge Studio for MySQL helped Specialized Media Dashboard process over 11 million news articles. SMD automated the sorting and export... of articles into MariaDB and Google Sheets. The tool enabled full automation and improved productivity by 50%. SMD engineers could now handle large data volumes quickly and efficiently. The project became a finalist for the MariaDB 2023 Awards thanks to these improvements.

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How Marketing Automation is Delivering ROI for Information Services Leaders

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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LexisNexis - Information Services - Very Large

New York, USA
Account-based marketing campaign execution Personalized direct mail for pipeline growth Customer engagement Content marketing

LexisNexis used Sendoso to launch a creative account-based marketing campaign targeting legal firms. The campaign featured curated cocktail kits and... personalized messages to engage prospects. By coordinating efforts across 45 sales reps, LexisNexis scaled the campaign nationally. The result was an impressive 1100% ROI. This success led LexisNexis to expand their marketing strategy across the country.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Top Stories in Information Services about adoption of Team Collaboration software

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Salesgenie - Information Services - Large

Omaha, USA
Inbound lead response automation Customer onboarding and support Lead management Customer support

CrankWheel helps Salesgenie handle 98% of inbound leads within the first minute. Sales agents use Instant Demos to connect with... prospects fast and boost conversion rates. Onboarding and support teams use screen sharing to solve problems and improve retention. About 100 users at Salesgenie and Infogroup rely on CrankWheel daily. Customers and agents praise its ease of use and quick setup.

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Meltwater - Information Services

Meltwater is a global media intelligence company with 3,000 employees in 55 countries. They needed better internal communication as their... team grew. They switched from a homegrown system to Simpplr. Simpplr's analytics and personalization improved their communication. Employee engagement increased after using Simpplr.

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Measuring Live Chat Success in Information Services Deployments

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Dynata - Information Services - Large

Dallas, USA
Video interview management for hiring Recruitment automation

Jobma helped Dynata improve their hiring process. Dynata used Jobma to streamline candidate interviews. The platform made it easier to... review and select applicants. Dynata benefited from faster and more efficient hiring. Jobma's video interview tools supported better decision making. The solution led to a smoother recruitment workflow.

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Global provider of digital knowledge and legal services solutions - Information Services - Very Large

eGain Customer Engagement Hub™ helped a global provider of digital knowledge and legal services cut contact center traffic by 70% with advanced email and chat deflection. eGain Knowledge+AI™ enabled... consistent, omnichannel access to centralized knowledge and reduced content authoring time by 30%. Authors now save 2-3 minutes per article. The company improved author team productivity and plans to expand eGain to 15 locations. AI-powered self-service and virtual assistant features drive seamless customer experiences.

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Measuring Account Based Marketing Success in Information Services Deployments

PitchBook - Information Services

RollWorks helped PitchBook improve their account-based marketing. PitchBook used personalized ads and smarter targeting to focus on high-fit accounts. They... cut their cost per click from $29 to $18 in 15 days. Ad-influenced deals closed 14.94% faster, had a 24.32% higher win rate, and a 36.85% higher average deal size. Marketing-influenced accounts booked demos 2 days faster. The partnership made PitchBook's sales and marketing more efficient and effective.

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Celent - Information Services

Folloze helped Celent improve virtual events and account-based marketing. Celent used Folloze to boost engagement with their audience. The platform... made it easy to run targeted campaigns. Celent saw big results in event participation and lead quality. The solution helped them connect better with key accounts.

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CyberRisk Alliance (CRA) - Information Services

Bombora Intent data helped CyberRisk Alliance (CRA) improve prospect marketing. CRA combined Bombora's B2B Intent data with Hum's first-party data... to target high-intent sales prospects. This integration improved lead quality and conversion rates. CRA saw better content engagement and higher ROI on marketing campaigns. The solution enabled CRA to deliver more targeted and effective campaigns to top prospects.

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Information Services Clients Speak: The Impact of deploying Learning Management System solutions

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Tegus - Information Services - Medium

Chicago, USA
Employee onboarding and ramp-up Corporate training and compliance Employee onboarding Learning management

Tegus used Continu to support rapid growth, scaling from 300 to 650 employees. They needed a learning management system to... improve onboarding and track training. Continu helped Tegus achieve a 98% learning engagement rate, a 35% increase from the previous quarter. The platform saved admins 373 hours yearly. Tegus now delivers onboarding, security, and professional development training across all teams.

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AlphaSights - Information Services - Large

London, UK
Employee upskilling and training Workforce management

AlphaSights used 360Learning to upskill over 1,500 employees. The company wanted to boost productivity across its global team. 360Learning provided... a collaborative learning platform. AlphaSights tailored training to meet specific needs. The result was improved productivity for their workforce.

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Information Services Success stories in Driving ROI and Results using SEO solutions

 

National Business Research Institute (NBRI) - Information Services - Small

Plano, USA
Technical SEO audit after redesign Log file analysis for crawl optimization SEO optimization Website migration

Oncrawl helped the National Business Research Institute recover from a drop in organic search traffic after a website redesign. Bill Hartzer used... Oncrawl to perform a technical SEO audit and analyze log files. The audit identified orphan pages and improved internal linking. NBRI gained 1,000 new keyword rankings and 31 top 3 keyword positions in three months. Daily organic visits reached 1,300 after the optimizations.

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Digital Commerce 360 (DC360) - Information Services - Medium

Chicago, USA
Website search and filtering optimization Website search and navigation

Hawksearch helped Digital Commerce 360, a top eCommerce data provider, solve site speed and product organization issues. DC360's website indexing... speed improved by 25 times. The bounce rate dropped by 13%. New user numbers grew by 52%. Hawksearch's tailored filter facets made it easier for users to find relevant content. The site now loads much faster and is easier to use.

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UL - Information Services - Large

Northbrook, USA
SEO performance tracking and reporting SEO management

BrightEdge helped UL improve SEO awareness and influence. Brandon Zeman used BrightEdge Data Cube and StoryBuilder to drive SEO at... UL. The tools made it easier to track and report on SEO performance. UL gained better visibility into their search data. This led to stronger SEO results for the company.

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How Field Sales is Delivering ROI for Information Services Leaders

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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TÜV SÜD - Information Services - Very Large

Munich, Germany
Accounts payable e-invoicing automation Compliance management Accounts payable automation

Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.

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TÜV SÜD - Information Services - Very Large

Munich, Germany
Accounts payable e-invoicing automation Compliance management Accounts payable automation

Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.

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Top Stories in Information Services about adoption of Digital Signature software

 

Thomson Reuters - Information Services - Very Large

New York, USA
Complex quoting process automation Sales workflow streamlining Quote-to-cash automation Customer experience improvement

Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.

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ARTIS - Informatique

ARTIS is a French company that makes and integrates management software. They had problems with manual and inconsistent document signing.... They chose Yousign for its easy-to-use API, strong support, and because it is a French solution. With Yousign, ARTIS automated their signing process, making it faster and easier. They also improved document security and made it simple for clients to access signed documents.

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Top Stories in Information Services about adoption of Talent Management software

 

Iron Mountain - Information Services - Very Large

Boston, USA
Employee communication personalization Employee engagement Internal communications

Firstup helped Iron Mountain reach over 26,000 employees in 60 countries with targeted, personalized communications. The platform made it easy... to deliver important messages to different employee groups. Iron Mountain improved employee engagement and streamlined their tech stack. Data-driven insights changed how they communicate with their global workforce. Employees now get the right information at the right time, leading to better experiences.

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EnsembleIQ - Information Services

EasySource helped EnsembleIQ fill two hard-to-fill roles in less than 20 hours. The team sourced over 1,500 profiles and got... 80+ positive responses in just 2 hours. They reviewed top candidates for all open positions in only 15 minutes. EasySource enabled booking interviews with 50+ relevant candidates. EnsembleIQ saw a 50% reduction in time-to-hire and closed two roles in five weeks.

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Information Services Clients Speak: The Impact of deploying Endpoint Security solutions

 

Experian - Information Services - Very Large

Dublin, Ireland
Cloud security alert automation Cloud compliance management Cloud security Compliance management

Experian used AWS-native security tools to centralize and automate its cloud environments. The company reduced Amazon S3 bucket security alerts... by 80% in just two months. Misconfigurations are now fixed in 2–5 minutes instead of 24 hours. Over 400 accounts have standardized security controls. Experian’s teams spend less time on manual remediation and more on serving clients. The solution supports flexibility and compliance for internal teams and customers.

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Alpred (Meteored) - Information Services

Cloudflare Load Balancing and CDN helped Alpred (Meteored) improve page speed and user experience. Alpred delivers weather data to over... 320 million annual visitors in 70 countries. Before Cloudflare, users in Brazil and Argentina faced over a second of latency. With Cloudflare, latency dropped to milliseconds. This improvement boosted SEO and supported Alpred’s global expansion.

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How Incentives and Compensation Management is Delivering ROI for Information Services Leaders

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Fitch Solutions - Information Services - Large

London, UK
Commission management automation Sales compensation transparency Incentive compensation management Sales operations

CaptivateIQ helped Fitch Solutions, a global analytics provider, move from manual Excel-based commission management to a streamlined platform. The finance team... saved one day per week by automating commission calculations and reporting for over 140 sales reps. CaptivateIQ improved transparency, auditability, and compliance, giving reps self-service access to comp plans and statements. Approval workflows eliminated confusion and reduced payout disputes. The team now spends more time on analysis and managing commission spend.

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Measuring Sweepstakes Success in Information Services Deployments

Nielsen - Information Services - Very Large

Nielsen used Xoxoday Rewards API to automate reward distribution for survey panelists. Manual processes caused delays and privacy concerns. With... Xoxoday, rewards are sent instantly after surveys, and panelist data stays private. The API integrates with Nielsen's system and covers 100+ countries. Teams now focus on research, not logistics. Support and uptime have been excellent, and Nielsen plans to expand use.

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AccuWeather - Information Services - Large

Votigo powered AccuWeather's "Warm Winter Wishes" instant-win sweepstakes. The 25-day campaign drew over 305,000 entries and 300,000 page views. Users... played daily for gift cards and shared holiday photos, boosting engagement. The campaign integrated personalized 45-day weather forecasts, driving traffic to AccuWeather.com. Votigo managed legal, reporting, and winner verification for seamless execution.

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Measuring Other Demand Generation Success in Information Services Deployments

 

LexisNexis - Information Services - Very Large

New York, USA
Backend automation for production applications Rapid form deployment and management Application development Data management

LexisNexis used Form. io to transform its technology and become a market leader. The company ran multiple production applications with...a Form.io backend. Form.io handled complex backend tasks, making it easier to deploy forms and manage data. LexisNexis used forms as the user interface, data model, and API model. This helped them move faster and stop reinventing the wheel.

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ChinaImportal - Information Services - Small

Hong Kong, Hong Kong
Webinar registration conversion Email list growth automation Lead generation Event marketing

OptinMonster helped ChinaImportal grow their email list by 200%. They used Yes/No optins to increase webinar registrations by 18%. Exit-intent... popups recovered 11% of abandoning visitors. Sidebar optins added hundreds of readers to their webinar funnel each month. ChinaImportal used split testing to improve conversion rates, especially on mobile. They tracked results using Google Analytics integration.

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Measuring Demand Side Platform Success in Information Services Deployments

 

Times Higher Education - Information Services - Medium

London, UK
Ad inventory viewability optimization Programmatic and direct ad revenue growth Ad monetization Audience engagement

Mile’s Smart Ad Refresh helped Times Higher Education double their ad inventory viewability from 42% to 85%. The new solution... used real-time data and user engagement to refresh ads, improving both user experience and ad performance. Times Higher Education saw a 10% increase in direct campaign ad revenue and a 25% uplift in programmatic campaign revenue. The company now averages a 25-30% yearly revenue increase from ads. Mile’s technology enabled better-timed, more effective ads for both programmatic and direct campaigns.

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Alpred (Meteored) - Information Services

Cloudflare Load Balancing and CDN helped Alpred (Meteored) improve page speed and user experience. Alpred delivers weather data to over... 320 million annual visitors in 70 countries. Before Cloudflare, users in Brazil and Argentina faced over a second of latency. With Cloudflare, latency dropped to milliseconds. This improvement boosted SEO and supported Alpred’s global expansion.

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Top Stories in Information Services about adoption of Conversation Intelligence software

 

PitchBook - Information Services - Large

Seattle, USA
Sales team onboarding and training Sales workflow optimization Sales enablement Revenue operations

Gong helped PitchBook make its global sales team 10x more efficient. PitchBook used Gong to streamline onboarding, training, and coaching... for nearly 1,000 reps. Managers now find coachable moments in minutes, saving hundreds of hours. Over 90% of the revenue team uses Gong to share best practices and improve workflows. Gong’s AI insights help PitchBook understand customer needs and scale globally.

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Citeline - Information Services - Small

London, UK
Sales performance visibility and coaching Sales coaching

Citeline used Jiminny to improve sales team performance and coaching. The company needed better onboarding and visibility for remote sales... teams. Jiminny helped leaders save time by giving insights into sales calls without listening to every conversation. The platform enabled tailored coaching, reduced admin, and supported continual improvement. Citeline gained true visibility into call quality and team progress.

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Information Services Success stories in Driving ROI and Results using Sales Analytics solutions

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

Read on →
 

Thomson Reuters - Information Services - Very Large

New York, USA
Complex quoting process automation Sales workflow streamlining Quote-to-cash automation Customer experience improvement

Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.

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Information Services examples of Driving Business Value with Digital Experience Platform

 

451 Research - Information Services - Medium

New York, USA
User onboarding for research platform Self-service support enablement User onboarding Self-service support

451 Research used Whatfix to help customers find research faster on its platform. Users had trouble discovering the right reports... and features. Whatfix provided in-app guidance, walkthroughs, and tooltips. This made it easier for users to self-serve and learn new features. 451 Research saw smoother onboarding and better user experience. The integration was simple and the support team was helpful.

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Crunchbase - Information Services - Medium

San Francisco, USA
User behavior analytics for product optimization Marketing campaign performance tracking Product analytics Customer segmentation

Heap by Contentsquare helped Crunchbase quickly understand user behavior across their platform. Before Heap, Crunchbase struggled to track specific user... actions and optimize user flows. With automatic data collection, the team could segment users, analyze engagement, and improve product usability. They unified marketing, product, and sales insights using a single source of truth. This led to faster product development and more targeted marketing campaigns.

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Information Services Clients Speak: The Impact of deploying SMS Marketing solutions

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Ohio Public Library Information Network (OPLIN) - Information Services - Small

Columbus, USA
Mass notification for due date reminders Customer engagement

OPLIN used Trum·pia to send mass text alerts to library users. They needed a way to remind people about past-due... rentals. Trum·pia's API helped OPLIN send attention-grabbing reminders. This improved communication with users. OPLIN serves 96 public library systems in Ohio.

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Information Services Clients Speak: The Impact of deploying Customer Experience Management solutions

 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Information Services examples of Driving Business Value with Webinar and Conferencing

 

Crunchbase - Information Services - Medium

San Francisco, USA
Remote workforce communications Customer and prospect engagement Unified communications Customer engagement

Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets Crunchbase scale its communications as the company grows. The company saw a 30% increase in productivity. Dialpad supports quick and efficient engagement across devices and time zones.

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Informa - Information Services - Very Large

ON24 Intelligent Engagement Platform helped Informa create a new revenue channel. Informa used ON24 to boost sponsor benefits. The platform... enabled Informa to generate 71,000 webinar registrations. This improved their marketing and sales engagement. Informa saw strong results using ON24 for digital events.

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Information Services examples of Driving Business Value with Channel Partner Management

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Top Stories in Information Services about adoption of Project Management software

 

TaxGuru - Information Services - Medium

Mumbai, India
User registration and content submission User management Content publishing

WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.

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Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Measuring Employee Experience Management Success in Information Services Deployments

 

Experian - Information Services - Very Large

Dublin, Ireland
Performance review process automation Employee engagement tracking Performance management Employee engagement

Engagedly helped Experian cut performance review time by 75%. The old manual process took four months. With Engagedly, reviews now... take just four weeks. Employee engagement rose by 10% in six months. All employees joined the new system within two weeks. Gamification and real-time feedback boosted participation and motivation.

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Nielsen - Information Services - Very Large

Nielsen used Xoxoday Rewards API to automate reward distribution for survey panelists. Manual processes caused delays and privacy concerns. With... Xoxoday, rewards are sent instantly after surveys, and panelist data stays private. The API integrates with Nielsen's system and covers 100+ countries. Teams now focus on research, not logistics. Support and uptime have been excellent, and Nielsen plans to expand use.

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Measuring Personalization Success in Information Services Deployments

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Measuring Employee Monitoring Success in Information Services Deployments

Nielsen - Information Services

MentorcliQ helped Nielsen launch a mentoring program. In the first 90 days, over 5,000 associates signed up. The program used... MentorcliQ's mentoring software. This rapid adoption shows strong employee interest. Nielsen used the platform to support employee development. The case highlights MentorcliQ's impact on large-scale mentoring initiatives.

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Top Stories in Information Services about adoption of Bot Platform software

 

84.51° - Information Services - Medium

Cincinnati, USA
Personalized retail experience optimization Customer engagement

84. 51° uses DataRobot to help their data scientists build and deploy data science models. Their goal is to give...Kroger shoppers a more personalized experience. DataRobot makes it easier for 84.51° to produce, deploy, and interpret models. This leads to better understanding of data patterns. As a result, Kroger customers get a more tailored shopping journey.

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Information Services Clients Speak: The Impact of deploying Community Management solutions

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Information Services Clients Speak: The Impact of deploying Proposal Management solutions

 

Thomson Reuters - Information Services - Very Large

New York, USA
Complex quoting process automation Sales workflow streamlining Quote-to-cash automation Customer experience improvement

Conga CPQ helped Thomson Reuters cut order configuration time by 90%. The company consolidated 14 sources of information into one... system. Sales teams now create complex quotes faster and with fewer errors. Customers get a clear, consistent sales experience. Held orders dropped by 95%.

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Information Services examples of Driving Business Value with Advertising

 

SMHI - Information Services - Large

Norrköping, Sweden
Multi-channel content management Digital and print publishing workflow Content management Publishing

SMHI used Atex solutions to improve their publishing workflows. The project focused on digital and print content management. Atex provided... tools for multi-channel publishing and asset management. This helped SMHI streamline their content creation and distribution. The solution supported both digital and print needs. SMHI benefited from more efficient publishing processes.

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Information Services examples of Driving Business Value with Digital Advertising Platform

 

WorthPoint - Information Services - Medium

Atlanta, USA
Ad revenue optimization for publishers Website layout and ad placement redesign Ad monetization Website optimization

Adapex helped WorthPoint, a leading online resource for art and collectibles, improve its ad revenue. They redesigned the site layout,... reduced ad units, and fixed page speed issues. Adapex used data-driven ad optimization to boost revenue per session (RPS) and user experience. WorthPoint saw a 36% increase in RPS, a 52% rise in viewability, and a 65% jump in RPM. The changes led to higher revenue with less site traffic.

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Information Services Clients Speak: The Impact of deploying Presentation Software solutions

 

IDC (International Data Corporation) - Information Services - Large

Needham, USA
Presentation creation for data insights Data visualization Content creation

Beautiful. ai helped IDC analysts cut hours from presentation creation. Before, teams spent up to 70 hours a week on...content, with 30% of that time just organizing data. Smart Slides and AI-powered features let analysts focus on storytelling, not design. The new workflow made presentations faster to build and always on-brand. Analysts now find new insights and patterns in their data, improving the value of their reports.

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Information Services Success stories in Driving ROI and Results using Social CRM solutions

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Measuring Meeting Management Success in Information Services Deployments

ERIS - Information Services - Medium

Toronto, Canada
Workspace booking for hybrid work Workplace management

ERIS used Skedda to move to a hybrid-work model. The company provides environmental risk data for property and land use.... Skedda helped ERIS manage workspace bookings and support flexible work. This made it easier for staff to reserve desks and meeting rooms. The transition improved space usage and supported their new work style.

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Top Stories in Information Services about adoption of POS software

 

TaxGuru - Information Services - Medium

Mumbai, India
User registration and content submission User management Content publishing

WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.

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Information Services Success stories in Driving ROI and Results using Marketing Attribution solutions

 

Ellisphere - Information Services - Medium

Paris, France
Press release distribution and engagement Brand awareness through paid media Media distribution Brand marketing

Cision's multichannel news release and guaranteed paid placement helped Ellisphere boost campaign engagement by 48% and 35% across two campaigns. The MNRs attracted... over 11,000 unique visitors and hundreds of downloads, shares, and clicks. Each campaign achieved more than 250,000 impressions on major French media sites. Ellisphere overcame email deliverability issues and expanded its brand awareness using multimedia press releases and native ad placements. The new approach ensured fast, broad visibility for their news and services.

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Measuring Visitor Management Success in Information Services Deployments

 

Dun & Bradstreet - Information Services - Very Large

Jacksonville, USA
Hybrid workspace management Visitor and parking management Workplace experience Workspace planning

Dun & Bradstreet used Eptura to manage 2,880 spaces and 120,000 bookings yearly across 25 locations. The company unified desk... and space booking, visitor management, and parking in one platform. Eptura enabled fast deployment in six weeks and improved data-driven decisions. Employees now enjoy flexible workspaces and higher satisfaction. Real-time analytics help optimize space and streamline operations globally.

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How Inside Sales is Delivering ROI for Information Services Leaders

 

Edmunds.com - Information Services - Medium

Santa Monica, USA
Subscription billing automation Subscription customer management Subscription management Customer engagement

Edmunds. com used Oracle Subscription Management to speed up subscription processing from days to hours. The company faced slow billing...and limited subscription growth with its old system. Oracle's integrated cloud solutions helped Edmunds.com bridge gaps and support more subscribers. Now, Edmunds.com can focus on new business opportunities and deliver better customer experiences. The company also plans to monetize subscriptions through dealer website widgets and social network ads.

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Information Services examples of Driving Business Value with Customer Success Platform

 

SPINS - Information Services - Medium

Chicago, USA
Customer segmentation and outreach automation Product module migration communication Customer engagement Churn management

SPINS used ChurnZero to double its 1:1 customer coverage. The company needed to migrate a popular module and keep customers... engaged. ChurnZero helped SPINS segment customers, automate outreach, and track product usage. SPINS saw a 2% increase in SMB customer retention and a 54% reduction in at-risk revenue. The team achieved 100% proactive outreach and no cancellations during the migration.

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Information Services examples of Driving Business Value with Customer Journey and Experience

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Information Services Clients Speak: The Impact of deploying Cross Channel Advertising solutions

PitchBook - Information Services

RollWorks helped PitchBook improve their account-based marketing. PitchBook used personalized ads and smarter targeting to focus on high-fit accounts. They... cut their cost per click from $29 to $18 in 15 days. Ad-influenced deals closed 14.94% faster, had a 24.32% higher win rate, and a 36.85% higher average deal size. Marketing-influenced accounts booked demos 2 days faster. The partnership made PitchBook's sales and marketing more efficient and effective.

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Information Services examples of Driving Business Value with Buyer Intent Data Providers

CyberRisk Alliance (CRA) - Information Services

Bombora Intent data helped CyberRisk Alliance (CRA) improve prospect marketing. CRA combined Bombora's B2B Intent data with Hum's first-party data... to target high-intent sales prospects. This integration improved lead quality and conversion rates. CRA saw better content engagement and higher ROI on marketing campaigns. The solution enabled CRA to deliver more targeted and effective campaigns to top prospects.

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Measuring Mobile Marketing Success in Information Services Deployments

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Information Services examples of Driving Business Value with Knowledge Management

 

Aite Group - Information Services - Small

Boston, USA
Employee onboarding content management Best practice sharing for staff Knowledge management Employee training

Aite Group used Bloomfire to improve new hire training and share best practices. The company needed a simple way to... capture and distribute onboarding content. Bloomfire let employees create and access hundreds of training materials easily. New hires can now learn at their own pace without manager help. Existing staff use the platform to stay updated on company changes. Management uses feedback to refine processes and encourage collaboration.

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Information Services Clients Speak: The Impact of deploying Website Builder solutions

 

TaxGuru - Information Services - Medium

Mumbai, India
User registration and content submission User management Content publishing

WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.

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Top Stories in Information Services about adoption of Search and Social Advertising software

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Top Stories in Information Services about adoption of Reviews and Reputation software

 

Croner-i - Information Services - Medium

Manchester, UK
Customer feedback management Staff recognition for service excellence Customer engagement Feedback management

Croner-i uses Feefo to collect customer feedback at every stage of the customer journey. They set team and individual targets... for reviews and reward staff for excellent feedback. The company uses feedback to improve services, update resources, and train staff. Their approach has helped them win the Platinum Trusted Service Award multiple years. Feedback drives both customer trust and ongoing business improvements.

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Information Services Clients Speak: The Impact of deploying Sales Training and Onboarding solutions

 

BARC India - Information Services - Large

Mumbai, India
Field service management automation Panel and inventory data unification Field service management Data management

Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.

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Information Services examples of Driving Business Value with Data Security

EFICASIA - Outsourcing Services

NAKIVO Backup & Replication helped EFICASIA, a multinational outsourcing company, improve data protection. EFICASIA needed to manage backups for 300... servers and over 3,000 workstations across five contact centers. The company switched to NAKIVO to simplify backup management and increase scalability. As a result, EFICASIA cut costs by 50%. The solution also made their backup process easier and more efficient.

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Information Services Success stories in Driving ROI and Results using Customer Feedback Management solutions

 

Thomson Reuters - Information Services - Very Large

Toronto, Canada
Customer feedback analysis Customer engagement

InMoment helped Thomson Reuters use data to improve customer experience. The company wanted to know what worked well and what... caused frustration. InMoment provided insights that revealed hidden trends. Thomson Reuters saw a 300 percent boost in response rates in 9 months. Participation tripled, leading to targeted actions.

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Top Stories in Information Services about adoption of Web Security software

 

EBSCO Industries - Information Services - Large

Ipswich, USA
Managed WordPress hosting for multi-site operations Website hosting and management

WP Engine helped EBSCO Industries solve major maintenance, security, and downtime issues. Before switching, EBSCO's developers spent hours waiting on... DevOps for server access and troubleshooting. With WP Engine, support is fast and direct, cutting issue resolution from hours to about 30 minutes. The move freed up developer and DevOps resources for other projects. EBSCO now enjoys reliable uptime and improved security for its 22 ad-driven and informational sites.

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