Iron Mountain used its own InSight DXP platform to fix slow, manual contract processes. The company unified systems and automated workflows for new account setup. InSight DXP saved Iron Mountain over... 458 hours each month. Employees now onboard customers in 2 days instead of 3. The platform improved data quality and made work easier for staff. Iron Mountain plans to expand InSight DXP use for more contract insights.
Pronovix helped publiq platform improve their developer portal. The main challenge was making the portal easier for first-time users to find and use information. Pronovix focused on user experience a...nd clear navigation. The new portal made APIs more accessible and easier to adopt. This helped publiq lower barriers to leisure participation and support their mission.
Syndigo Product Information Management (PIM) helped GS1 Mexico improve data accuracy and speed. GS1 Mexico used Syndigo’s custom data models to meet different retail partner needs. The solution enabl...ed quarterly product updates instead of yearly ones. GS1 Mexico saw a 90% increase in speed to market and a 60% increase in product data accuracy. Product returns dropped by 20%. Product content accuracy improved by 50%, and sales grew by 20%.
Voltimum Plus is a loyalty program for electrical industry experts. Edito CMS and Motivation Direct built a platform where users earn points for purchases and event participation. Points can be excha...nged for prizes or donated to charity. The program attracted thousands of active users in six months. Voltimum plans to expand the program to more European countries.
PickFu used ButterCMS to speed up their website redesign. Before, the marketing team relied on developers to make content changes, causing delays. With ButterCMS, marketing can now draft, edit, and p...ublish pages without help from developers. This change removed bottlenecks and let developers focus on other work. The result is a faster, smoother process for updating the website.
Pantheon’s WebOps platform helped Clarivate manage nearly 20 WordPress sites. The company unified digital marketing and integrated acquisitions under one brand. Pantheon enabled fast content migratio...n, strong uptime, and easy site management. Clarivate used plugins for SEO, lead generation, and pop-ups. The platform’s automation and integrations improved productivity and site performance. Developers standardized branding and optimized content delivery across global teams.
Quintype CMS helped Analytics Insight move away from WordPress. The team faced technical issues and high maintenance with their old system. With Quintype, they reduced total cost of ownership by near...ly 95%. User engagement soared by 755% in 6 months. The platform now runs faster and is easier for editors to use. Real-time support and a smooth migration improved their workflow.
RightFind helped a solo information professional manage change and deliver value. The customer used RightFind to search scientific content across many sources. This made research faster and easier. T...he solution improved copyright compliance. The customer worked more efficiently and delivered better results.
Document Locator helped ICEC manage a high volume of emails tied to sales. ICEC faced problems storing and finding messages as email traffic grew. They used Document Locator with the Email Rules Modu...le to capture, index, and organize emails and attachments. The system made it easy to search emails by sender, receiver, date, subject, or text. ICEC now finds documents in seconds and keeps email records organized for about 60 users.
Sanity helped ung.no build an information portal for Norwegian youth. NoA Ignite customized Sanity Studio for 260 editors, including nurses and teachers. The team used Content Lake and other Sanity t...ools to simplify their system. They improved the average response time to questions by 40%, reducing it from 2.5 days to 1.5 days. Sanity's access control features made user management and security easier.
D&B Ask Procurement uses IBM watsonx Orchestrate to help Dun & Bradstreet automate supplier risk evaluation. The company wanted to reduce manual work and improve supplier onboarding. IBM provided AI ...and data analytics to build a chat assistant that automates procurement tasks. The solution gives fast, 360-degree supplier risk insights. Dun & Bradstreet saw an estimated 10-20% reduction in procurement task time.
D&B Ask Procurement uses IBM watsonx Orchestrate to help Dun & Bradstreet automate supplier risk evaluation. The company wanted to reduce manual work and improve supplier onboarding. IBM provided AI ...and data analytics to build a chat assistant that automates procurement tasks. The solution gives fast, 360-degree supplier risk insights. Dun & Bradstreet saw an estimated 10-20% reduction in procurement task time.
ActiveDocs helps CoreLogic RP Data create property reports fast. Users enter just a little data in the web app. ActiveDocs pulls data from global sources and builds reports in real time. The system a...djusts each report for the local market. CoreLogic cut time-to-market for new and updated products. The solution works for banks and financial institutions needing property valuations.
Top Stories in Information Services about adoption of {catgeory} software
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
A large engineering services firm
- Engineering Services
Unanet helped a large engineering services firm replace an outdated ERP system. The company needed a scalable, customizable solution to handle growth and complex reporting. Unanet provided a flexible... platform, enabling full financial management and integration. The firm doubled its workforce without increasing back office staff. Staff satisfaction improved with better data access and user-friendly tools. The partnership with Unanet drove innovation and supported ongoing business needs.
A high-profile online B2B data service
- Information Services
Rhetorik’s DataCliniq helped a large online B2B data service improve data quality. The company had millions of account and contact records, but data accuracy was falling and hurting renewal sales. Rh...etorik tested and analyzed the data, then worked with the customer to revalidate and enrich key records. The program improved customer satisfaction and retention by delivering more accurate and complete data.
Mekari Officeless helped Infomedia Nusantara, a large BPO provider, improve their business operations. Infomedia Nusantara used the low-code/no-code platform to expand their digital capabilities. The... company wanted to deliver better customer experiences. Mekari Officeless enabled them to manage processes for over 600 companies. This helped Infomedia Nusantara stay competitive in the information services industry.
SuperOffice CRM helped Signify Research Limited improve staff workflow and customer knowledge. The company needed detailed targeting and integrated contact management for a small, specialized client ...base. SuperOffice provided a solution with strong data integration, campaign scheduling, and GDPR compliance. Staff now avoid duplicate outreach and deliver timely, relevant market insights. The marketing team uses campaign analysis tools to improve newsletters and reach prospects in different time zones. SuperOffice supports growth with a scalable, license-based model.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Zendesk helped CoreLogic Australia unify chat, email, and phone into one platform. This made customer service faster and more consistent. Digital engagement rose from 0% to 63%. Customer calls droppe...d by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CSAT scores improved by 20% in two years.
Maximizer CRM helped Martec International manage client relationships better. Martec struggled to find a CRM that fit their business needs. Collier Pickard delivered a highly customized solution buil...t around Martec’s way of working. The new CRM made it easier for Martec to track relationships. This gave them more time to focus on growth.
Zendesk helped CoreLogic Australia unify chat, email, and phone into one platform. This made customer service faster and more consistent. Digital engagement rose from 0% to 63%. Customer calls droppe...d by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CSAT scores improved by 20% in two years.
Information Services Clients Speak: The Impact of deploying Social Media Marketing solutions
Rhino Runner
- Advertising Services
Sociality.io helped Rhino Runner manage social media for over 100 pages and 30 brands. The platform improved accuracy and efficiency for their team. Reporting features made monthly reports faster and... easier. Sociality.io reduced errors and saved time during busy periods. The team values the user-friendly interface and responsive customer support.
Determ helped blueReport, a Swiss media monitoring company, solve issues with social media tracking. Their old system could not handle social media data. With Determ, blueReport can now export all da...ta to Excel and create custom reports. The Export feature and responsive customer support made work easier for their team. They also value Determ’s constant upgrades and development.
Walls.io helped HastingsNow.com connect the Hastings, Minnesota community. The platform uses five social media walls to share local news, food, sports, and stories. Local businesses can join for as l...ittle as $9 per month. HastingsNow.com gives every business a profile and boosts their online presence. The site makes it easy for residents to find local updates and events.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
ContentStudio helped Qabiria, a translation services agency, organize and simplify their social media management. Before using ContentStudio, Qabiria struggled with manual posting, inconsistent sched...uling, and time-consuming content planning. With ContentStudio, they saved over $900 per month and increased productivity by 50%. The platform's automation, bulk scheduling, and AI-powered recommendations made content planning faster and easier. Qabiria now maintains a steady online presence and engages better with their audience.
OpenMoves helped Garden Savvy, an online garden supplies directory, grow their organic search visits by 198% year-over-year. The team launched the site with strong SEO foundations, created optimized ...content, and built quality links. They improved technical SEO and on-page optimizations, raising the conversion rate from 17% to 37%. As a result, Garden Savvy saw a 307% increase in goal completions and a 220% rise in new users from organic search.
Audiense helped Maven Road analyze IBM's event audience data. Maven Road needed to find which sports and entertainment events had the most buzz for IBM's clients. They used Audiense to build target a...udiences and analyze social media conversations. The solution identified the top 20 sports and entertainment events and the most popular virtual events. Maven Road found that people prefer sponsor booths at physical events, helping IBM plan future event strategies.
Socialinsider helped Inmediata stand out in Argentina by providing advanced social media analytics and raw data downloads. The team switched from Socialbakers to Socialinsider for better service and ...lower pricing. With Socialinsider, Inmediata created a unique product and a new business line. They increased their monthly income by $1,000. The tool let them analyze public opinion in new ways and offer services not available before in their market.
Comperemedia, a Mintel Company
- Information Services
Infegy Atlas helped Comperemedia, a Mintel company, analyze Super Bowl LVI advertising by providing real-time social listening data. Comperemedia used Infegy Atlas to track brand conversations, measu...re sentiment, and identify trends before and after the event. The tool enabled them to quickly adapt their research, including a last-minute analysis of Coinbase's campaign. Comperemedia delivered a new report in just 3 weeks, offering expert recommendations and unique insights for social media marketing. The partnership with Infegy improved their research speed and depth.
Measuring Help Desk Success in Information Services Deployments
Grata
- Information Services
Vitally helped Grata fix problems with tracking customer engagement and data. Grata used Vitally to automate Customer Success processes and get better visibility into customer data. After using Vital...ly, Grata's NPS went above their goal. The team used Playbooks to automate onboarding and build knowledge. Grata now tracks key metrics and finds customer evangelists. The company recommends Vitally for its support and innovation.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Zendesk helped CoreLogic Australia unify chat, email, and phone into one platform. This made customer service faster and more consistent. Digital engagement rose from 0% to 63%. Customer calls droppe...d by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CSAT scores improved by 20% in two years.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Elevio helped Medpages solve knowledge management problems. Medpages staff used to rely on memory and emails to find process details. With Elevio, they created a central knowledge base for call centr...e agents. Staff can now easily find articles and updates on data capture. Elevio was easy to integrate and use. The company now trains new agents to use Elevio, helping shift their culture to written knowledge sharing.
Helpjuice helped FoundersCard LLC cut onboarding time from two weeks to just 1-2 days. The company needed a central place for team knowledge as they expanded and faced hundreds of support emails dail...y. Their old solutions were hard to update and not scalable. With Helpjuice, they now save over 30% of time on training and can share information much faster. The search and formatting features make it easy for everyone to find what they need. The team expects to reduce support cases and free up tech resources as they expand their knowledge base externally.
Inline Manual helped SAI360 improve the user experience for their BWise risk management software. SAI360 used Inline Manual to give users instant, in-app support and training. This reduced the need f...or traditional training and made it easier for users to get help. SAI360 used features like tooltips, walkthroughs, and segmentation to personalize support. As a result, users learned faster and felt more confident using BWise.
How Sales Engagement is Delivering ROI for Information Services Leaders
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Sidetrade helped NielsenIQ solve global collections challenges after acquiring GfK. The company faced fragmented processes and limited visibility into payment behaviors. Sidetrade's AI-powered platfo...rm unified collections, predicted late payments using $7.5T in data, and standardized global processes. NielsenIQ cut DSO, freed up working capital, and empowered teams with AI-driven insights.
Salesloft helps NielsenIQ's global sales teams work faster and smarter. The platform makes it easy to add contacts from their CRM in seconds, saving a lot of time. Salesloft's usability stands out co...mpared to other tools. Teams can build Cadences and coach themselves using platform data. This leads to better efficiency and helps share success across regions.
Outreach helped Elsevier move from in-person to digital sales workflows. The Clinical Solutions team automated prospecting and used Outreach to boost seller productivity. Sellers now identify top con...tacts and send custom emails in 15 minutes, down from over an hour. Outreach's machine learning gives managers insights for better coaching and content decisions. New reps onboard faster and start closing deals quickly. Elsevier increased pipeline creation and close rates with Outreach.
Forrester’s Messaging Nautilus helped Dun & Bradstreet align its commercial sales and marketing team around customer centricity. The tool gave the team a clear reference point to make sure campaigns ...and messaging focused on customer needs. Jen Burns, SVP of commercial operations and marketing, says the partnership with Forrester was a profound experience. Forrester helped Dun & Bradstreet build a strong foundation and plan how to better support customers.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Beauhurst helped Kefron improve outbound prospecting. Before, Kefron's sales team spent too much time researching accounts and missed ideal clients. With Beauhurst, SDRs cut prospecting time by 87.5%... and saw a 6.5x increase in lead-to-meeting conversion. The team now builds target account lists 96% faster. Beauhurst gives accurate company data, helps find growth triggers, and lets Kefron personalize outreach. This made their sales process more efficient and targeted.
Contify's AI-enabled competitive intelligence platform helped a US-based research company automate intelligence reports for its pharmaceutical clients. The company faced challenges with manual tracki...ng of competitor activities, regulatory updates, and news, which was slow and labor-intensive. Contify delivered a customized solution with real-time updates, automated newsfeeds, and tailored categorization of market signals. The platform enabled efficient monitoring of competitor events, regulatory changes, and strategic developments, providing actionable insights and saving significant manual effort.
Bombora Intent data helped CyberRisk Alliance (CRA) improve prospect marketing. CRA combined Bombora's B2B Intent data with Hum's first-party data to target high-intent sales prospects. This integrat...ion improved lead quality and conversion rates. CRA saw better content engagement and higher ROI on marketing campaigns. The solution enabled CRA to deliver more targeted and effective campaigns to top prospects.
Audiense helped Maven Road analyze IBM's event audience data. Maven Road needed to find which sports and entertainment events had the most buzz for IBM's clients. They used Audiense to build target a...udiences and analyze social media conversations. The solution identified the top 20 sports and entertainment events and the most popular virtual events. Maven Road found that people prefer sponsor booths at physical events, helping IBM plan future event strategies.
Audiense helped Maven Road analyze IBM's event audience data. Maven Road needed to find which sports and entertainment events had the most buzz for IBM's clients. They used Audiense to build target a...udiences and analyze social media conversations. The solution identified the top 20 sports and entertainment events and the most popular virtual events. Maven Road found that people prefer sponsor booths at physical events, helping IBM plan future event strategies.
D&B Ask Procurement uses IBM watsonx Orchestrate to help Dun & Bradstreet automate supplier risk evaluation. The company wanted to reduce manual work and improve supplier onboarding. IBM provided AI ...and data analytics to build a chat assistant that automates procurement tasks. The solution gives fast, 360-degree supplier risk insights. Dun & Bradstreet saw an estimated 10-20% reduction in procurement task time.
Top Stories in Information Services about adoption of {catgeory} software
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Valamis learning platform helped Enento Group boost their learning and development results. The company increased their Employee Personal Development Index by 18%. Mandatory training completions impr...oved from 70% to 90%. Valamis enabled mobile, self-directed learning and let subject matter experts create content. Enento Group now uses personalized learning paths and has launched new onboarding and sales training programs. The platform made learning more relevant and efficient for employees across multiple countries.
LearnDash helps Bitesize Bio deliver online courses to bioscientists. Bitesize Bio uses LearnDash’s Course Access Setting to offer free courses with registration. This lets them grow their email list... and community. They use Focus Mode to keep learners engaged and boost course completion. LearnDash supports Bitesize Bio’s mission to share practical knowledge and training with scientists.
Continu helped Tegus scale employee training during rapid growth. Tegus needed a learning management system to support onboarding and track training as they doubled headcount from 300 to 650. Continu... provided an easy-to-use LMS that integrated with HRIS and supported SCORM files. Tegus achieved a 98% learning engagement rate and saved 373 hours per year. The platform unified training and improved ramp times for new hires.
Sumeru Chatterjee, CustomerEducation.org
- Information Services
Northpass helps companies switch from traditional to digital customer education. This change can save hundreds of thousands of dollars each year. Companies can free up 30% of customer success manager...s' time by removing live training. Digital education gives customers faster and more convenient experiences. The business case shows the ROI and trade-offs of digital versus traditional education.
Learning Pool helped EcoVadis reach over 18,000 learners in more than 100 countries with custom e-learning courses. EcoVadis needed to guide organizations on improving sustainability performance. Lea...rning Pool built the EcoVadis Academy using Articulate Rise, making content easy to access and use. The Academy launched in late 2021 and showed dramatic improvement in performance among 13,000 companies. The project delivered over 30 hours of content in 9 languages and earned an NPS score of +43.
Learning Pool helped EcoVadis reach over 18,000 learners in more than 100 countries with custom e-learning courses. EcoVadis needed to guide organizations on improving sustainability performance. Lea...rning Pool built the EcoVadis Academy using Articulate Rise, making content easy to access and use. The Academy launched in late 2021 and showed dramatic improvement in performance among 13,000 companies. The project delivered over 30 hours of content in 9 languages and earned an NPS score of +43.
Measuring Public Relations Success in Information Services Deployments
Ellisphere
- Information Services
Ellisphere is a French company with 125 years of experience. They provide business data services. They focus on data marketing, analysis, risk management, and compliance.
Ellisphere is a French company with 125 years of experience. They provide business data services. They focus on data marketing, analysis, risk management, and compliance.
Ellisphere is a French company with 125 years of experience. They provide business data services. They focus on data marketing, analysis, risk management, and compliance.
Ellisphere is a French company with 125 years of experience. They provide business data services. They focus on data marketing, analysis, risk management, and compliance.
Ellisphere is a French company with 125 years of experience. They provide business data services. They focus on data marketing, analysis, risk management, and compliance.
ASTA-USA Translation Services, Inc.
- Translation Services
Newswire's Press Release Optimizer helped ASTA-USA Translation Services, Inc. get a media opportunity in a Lifewire article. The PRO Plan supports ASTA-USA with consistent press release distribution ...and media pitching. This helps them gain online visibility and credibility. ASTA-USA is now seen as a thought leader. The company is meeting and exceeding its media and marketing goals.
Sisense helped Measuremen automate workplace analytics. Manual reporting time dropped from 16 hours to 30 minutes. Report delivery improved from two weeks to same-day. Sisense enabled real-time data ...refreshes every 15 minutes. Staffing for reporting dropped from five full-time to two part-time roles. Clients now get interactive dashboards instead of static PDFs.
Pelmorex, the weather analytics firm behind The Weather Network, faced challenges with manual processes and data silos. They used Tellius to transform their analytics approach, becoming more agile an...d data-driven. Before, custom analysis took over 20 hours, and reports required IT support. After implementing Tellius, they achieved real-time insights within 30 minutes and enabled self-service reporting. This change allowed teams to create their own views and share insights easily.
GoodData helped Informa and Aviation Week build custom analytics solutions. The challenge was to create secure, flexible data experiences for different aviation communities without exposing sensitive... information. GoodData’s professional services team worked closely with Aviation Week, holding biweekly meetings to develop features and proof of concept products. This collaboration led to the launch of AWIN Intelligence bundles, allowing customers to access industry-leading datasets and create sector-specific reports. The platform enabled secure data distribution and user-generated reports, supporting business growth and innovation.
Sigma helped Greenwich.HR build a real-time labor market dashboard. Traditional BI tools could not handle their large-scale data needs. Sigma enabled fast filtering, daily updates, and seamless integ...ration with Snowflake. Greenwich.HR launched WageScape, a new product, in just weeks. They project over $1 million in new revenue from entering a tough market.
D&B Ask Procurement uses IBM watsonx Orchestrate to help Dun & Bradstreet automate supplier risk evaluation. The company wanted to reduce manual work and improve supplier onboarding. IBM provided AI ...and data analytics to build a chat assistant that automates procurement tasks. The solution gives fast, 360-degree supplier risk insights. Dun & Bradstreet saw an estimated 10-20% reduction in procurement task time.
Sisense helped Measuremen automate workplace analytics. Manual reporting time dropped from 16 hours to 30 minutes. Report delivery improved from two weeks to same-day. Sisense enabled real-time data ...refreshes every 15 minutes. Staffing for reporting dropped from five full-time to two part-time roles. Clients now get interactive dashboards instead of static PDFs.
How CPQ is Delivering ROI for Information Services Leaders
Cotality
- Information Services
Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
Apparound helped Cribis automate its sales process. Cribis needed to manage a large sales force and reduce manual work. Apparound provided a mobile app for sales automation. The app led to 95% paperl...ess contracts and 100% adoption by the sales team. Cribis saw an 11% increase in revenue after using the solution.
D&B Ask Procurement uses IBM watsonx Orchestrate to help Dun & Bradstreet automate supplier risk evaluation. The company wanted to reduce manual work and improve supplier onboarding. IBM provided AI ...and data analytics to build a chat assistant that automates procurement tasks. The solution gives fast, 360-degree supplier risk insights. Dun & Bradstreet saw an estimated 10-20% reduction in procurement task time.
Information Services Success stories in Driving ROI and Results using Account Based Marketing solutions
PitchBook
- Information Services
RollWorks helped PitchBook improve their account-based marketing. PitchBook used personalized ads and smarter targeting to focus on high-fit accounts. They cut their cost per click from $29 to $18 in... 15 days. Ad-influenced deals closed 14.94% faster, had a 24.32% higher win rate, and a 36.85% higher average deal size. Marketing-influenced accounts booked demos 2 days faster. The partnership made PitchBook's sales and marketing more efficient and effective.
Folloze helped Celent improve virtual events and account-based marketing. Celent used Folloze to boost engagement with their audience. The platform made it easy to run targeted campaigns. Celent saw ...big results in event participation and lead quality. The solution helped them connect better with key accounts.
Bombora Intent data helped CyberRisk Alliance (CRA) improve prospect marketing. CRA combined Bombora's B2B Intent data with Hum's first-party data to target high-intent sales prospects. This integrat...ion improved lead quality and conversion rates. CRA saw better content engagement and higher ROI on marketing campaigns. The solution enabled CRA to deliver more targeted and effective campaigns to top prospects.
Bombora Intent data helped CyberRisk Alliance (CRA) improve prospect marketing. CRA combined Bombora's B2B Intent data with Hum's first-party data to target high-intent sales prospects. This integrat...ion improved lead quality and conversion rates. CRA saw better content engagement and higher ROI on marketing campaigns. The solution enabled CRA to deliver more targeted and effective campaigns to top prospects.
Integrate Demand Acceleration Platform helped Iron Mountain standardize campaign processes and automate lead management. The team saved up to 84 hours per month by eliminating manual lead processing.... Lead follow-up time dropped from 9 days to under one day. MQL conversion rates increased from 6% to 22%. Iron Mountain grew its marketing-attributed pipeline by more than 5x using Integrate.
Dun & Bradstreet faced a changing work environment. They used Eptura to improve workspace use and employee experience in 25 locations. They made booking workspaces and managing visitors easier. They ...finished the setup in just 1.5 months. They now use data to make better decisions about office space. They keep looking for new ways to improve their workspaces.
Infogram helped PEI Group improve its financial data visualization process. PEI Group faced slow workflows, scalability issues, and complex chart creation. Infogram made it easy for reporters to crea...te charts quickly and in the right style. The solution improved workflow, productivity, and data storytelling. PEI Group now produces high-quality visualizations and tells better data stories.
Lucidchart helps Dun & Bradstreet improve communication across teams. James, a product director, uses Lucidchart to turn whiteboard ideas into clear diagrams. He shares these diagrams easily with sal...es, marketing, and engineering teams. Lucidchart's cloud-based platform keeps everyone updated with the latest information. James says Lucidchart saves time and reduces confusion when sharing complex ideas.
Ukraine Siren Alerts (UASA)
- Information Services
Localize for Web helped Ukraine Siren Alerts (UASA) deliver life-saving notifications in 13 languages. UASA faced a language barrier, risking lives in conflict zones. Localize enabled fast translatio...n, reaching more users and increasing returning user rates. The platform attracted new volunteers and secured partnerships. Localize reduced UASA's workload, letting them focus on public safety.
Archbee helps Altrata manage API documentation for five GraphQL APIs, a Salesforce plugin, a data feed, and a website. Altrata chose Archbee to save time and avoid building a documentation platform i...n-house. They needed to migrate legacy API documentation from Wealth Engine to a modern solution. Archbee's support for multiple domains, SSO, and multiple spaces stood out. Altrata has not launched yet but reports good progress and no major issues.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Datalore and Airflow help The Center for New Data process 300 GB of data every day. The organization needed a way to handle large data volumes. They used these tools to manage and analyze their data.... This improved their ability to work with big datasets. The solution made their data processing faster and more efficient.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
D&B Ask Procurement uses IBM watsonx Orchestrate to help Dun & Bradstreet automate supplier risk evaluation. The company wanted to reduce manual work and improve supplier onboarding. IBM provided AI ...and data analytics to build a chat assistant that automates procurement tasks. The solution gives fast, 360-degree supplier risk insights. Dun & Bradstreet saw an estimated 10-20% reduction in procurement task time.
Information Services Clients Speak: The Impact of deploying Customer Data Platform solutions
Lionbridge
- Translation Services
CHEQ helped Lionbridge reduce invalid traffic by 68%. Lionbridge used CHEQ to block bots and fake form fills from their paid marketing campaigns. This saved time and money by keeping their CRM clean.... The team gained extra insight into web visitors and improved remarketing efficiency. CHEQ provided a secure, AI-driven solution for digital marketing protection.
Omeda helped Questex improve their event feedback process. Questex struggled with a split survey system that hurt response rates and created data silos. Their old tools made reporting slow and compli...cated. By using Omeda’s integrated audience data platform and CredSpark’s interactive content, Questex built a better survey. This new process made it easier to collect feedback and improved the event experience for attendees.
Nominow helped Sdu, a B2B information and legal solutions provider, move from an old ERP system to a modern customer data platform. Sdu used Nominow to combine data from over 105 websites into single... customer profiles. This made their data cleaner and easier to use across all systems. The new setup gives Sdu more flexibility and supports future growth. Sdu can now better meet customer needs for always-on digital access.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
a publicly-traded data and analytics company
- Information Services
A large data and analytics company grew through mergers and served 90% of the Fortune 500. They faced problems with many different sales performance management systems. This caused delays and confusi...on in paying salespeople. Their old system used many tools and big Excel sheets, making it hard to track and audit. Optymyze helped them automate and simplify their processes. This made their work faster and more accurate.
SalesScreen helped GWI track sales competition performance across global teams. GWI struggled to manage and motivate a fast-growing sales development team in multiple time zones. Before SalesScreen, ...tracking competitions was manual and inconsistent. With SalesScreen, GWI automated competition tracking and gained visibility for senior leadership. The platform made it easier to scale the team and maintain engagement. GWI values the partnership and support from SalesScreen.
Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
D&B Ask Procurement uses IBM watsonx Orchestrate to help Dun & Bradstreet automate supplier risk evaluation. The company wanted to reduce manual work and improve supplier onboarding. IBM provided AI ...and data analytics to build a chat assistant that automates procurement tasks. The solution gives fast, 360-degree supplier risk insights. Dun & Bradstreet saw an estimated 10-20% reduction in procurement task time.
Information Services Clients Speak: The Impact of deploying Email Marketing solutions
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
OpenMoves helped Garden Savvy, an online garden supplies directory, grow their organic search visits by 198% year-over-year. The team launched the site with strong SEO foundations, created optimized ...content, and built quality links. They improved technical SEO and on-page optimizations, raising the conversion rate from 17% to 37%. As a result, Garden Savvy saw a 307% increase in goal completions and a 220% rise in new users from organic search.
Cambridge Scientific Abstracts (CSA)
- Information Services
Cambridge Scientific Abstracts needed a better way to manage email lists and send announcements. They chose L-Soft's LISTSERV software and ListPlex hosting service. Later, they upgraded to ListPlex M...aestro for more marketing features and better tracking. They liked that they did not need to buy extra hardware or software. Now, they send 6,000 to 50,000 emails each month to 15,000 members. Their response rates are between 12% and 19%, and their list attrition rate is about 2% per year.
AWeber helped GetOrganizedNow.com grow its email list and boost revenue. The founder used AWeber’s email automation and sign up forms to offer free resources and collect emails. She partnered with af...filiates through ClickBank to promote products and earn commissions. Automated welcome emails and daily product showcases increased engagement. Urgency tactics in emails, like countdowns, nearly quadrupled weekly sales.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
ServiceMaster Residential Vancouver
- Residential Services
Skedulo helped ServiceMaster Residential Vancouver fix problems with their old field service management system. The old system had a broken connection to Salesforce, causing lost data and late paymen...ts. Skedulo provided a seamless Salesforce integration and reliable data. This improved scheduling, customer notifications, and service records. ServiceMaster now completes over 1,000 field service appointments each month and uses Skedulo data for marketing and sales.
D&B Ask Procurement uses IBM watsonx Orchestrate to help Dun & Bradstreet automate supplier risk evaluation. The company wanted to reduce manual work and improve supplier onboarding. IBM provided AI ...and data analytics to build a chat assistant that automates procurement tasks. The solution gives fast, 360-degree supplier risk insights. Dun & Bradstreet saw an estimated 10-20% reduction in procurement task time.
Information Services Success stories in Driving ROI and Results using Event Management solutions
Access Intelligence
- Information Services
Data Sense helped Access Intelligence analyze event data for the SATELLITE show. The team used the tool to spot shortfalls in revenue and registration. They adjusted marketing campaigns based on insi...ghts from Data Sense. Each department used reports to meet business goals and track growth. Attendee revenue ended 5% above budget and 11% higher than 2017. Data Sense improved decision making and campaign targeting.
Integrate Demand Acceleration Platform helped Iron Mountain standardize campaign processes and automate lead management. The team saved up to 84 hours per month by eliminating manual lead processing.... Lead follow-up time dropped from 9 days to under one day. MQL conversion rates increased from 6% to 22%. Iron Mountain grew its marketing-attributed pipeline by more than 5x using Integrate.
Kantar hosted the 12th Annual Breakthrough Summit in Nashville, Tennessee. They needed a way to organize and communicate with attendees efficiently. Ventla provided a solution with features like push... notifications, chat, and live polling. This helped attendees stay organized and engaged. The app acted as a personal assistant, enhancing the event experience and simplifying logistics for both coordinators and attendees.
Marin helps Wer liefert was? manage complex Google and Bing ad campaigns for 46,000 categories. The company needed a tool for granular campaign control and dynamic bid management. Marin enables detai...led control at the ad group level and automates bid adjustments using updated traffic data. The SEA team reports higher efficiency and a big increase in traffic. Marin's analytics integration and automation features save time and improve results.
RepTrak used Dynata to expand their corporate reputation monitoring. They increased their survey reach from 2 stakeholder groups to 19. Dynata provided a large, diverse respondent sample. This helped... RepTrak maintain data integrity and consistency. RepTrak now gathers insights from 1.5 million annual survey respondents.
NGI (Natural Gas Intelligence)
- Information Services
Woopra helped NGI track user behavior across their growing platform. NGI needed to understand how users engaged with different products and data sets. Their old tools could not provide the insights t...hey needed. Woopra offered easy setup and real-time analytics. NGI quickly saw how users interacted with their products. This helped them improve engagement and target marketing better. NGI found Woopra much simpler than Google Analytics.
Information Services Clients Speak: The Impact of deploying Sales Intelligence solutions
A leading U.S based information provider connecting people, projects, and products across the construction industry
- Information Services
A leading U.S. information provider needed to collect construction tender data from over 20,000 global websites. They faced challenges with language differences, varied data formats, and the need for... real-time updates. Mobius built a custom technology framework to gather, normalize, and process the data. They set up a robust database and used time-zone specific schedules for data extraction. The project achieved 99.56% accuracy and increased productivity by 21% per hour, surpassing the expected standards.
UserGems helps iWave track when main contacts at client companies leave. This gives iWave valuable insight to prevent churn. Dwight Richards, VP of sales & client success, reports a 7X ROI in closed ...won deals. UserGems alerts iWave to job changes and updates CRM data automatically. The tool supports customer success and account management teams.
Cognism’s Diamond Data® helped Precoa improve sales prospecting. Precoa used Cognism to build target lists and find decision-makers at funeral homes. The team booked more meetings using Diamond-verif...ied phone numbers and SMS. They reduced email bounce rates and stayed GDPR compliant. Cognism made it easier to reach busy owners and improved prospecting efficiency.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Ataccama ONE helped Teranet launch a new data governance program with just one data lead. Teranet used Ataccama to onboard 54 business systems and 100 public data sources in 12 months. The solution a...utomated data quality checks and built a flexible data catalog. Teranet classified all key data and profiled it daily for anomalies. The project supported a multi-year plan for full data transformation.
Mammoth helped Kantar North America automate report generation. Kantar cut manual data prep by 60%. They standardized 85% of outputs and delivered insights 75% faster. The platform saved 17,000 hours... each year. Kantar achieved 100% consistency in report formatting. Teams now use self-service tools for data workflows.
Information Services Clients Speak: The Impact of deploying Team Collaboration solutions
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Meltwater is a global media intelligence company with 3,000 employees in 55 countries. They needed better internal communication as their team grew. They switched from a homegrown system to Simpplr. ...Simpplr's analytics and personalization improved their communication. Employee engagement increased after using Simpplr.
Top Stories in Information Services about adoption of {catgeory} software
Questex
- Information Services
PathFactory helped Questex move from in-person to virtual events. Questex used PathFactory’s Content Intelligence platform to build resource hubs for each event. This let them deliver sponsor content... in a bingeable format. They saw a 21% binge rate, a 93% increase in views, and a 105% lift in engagement time. Questex also gained more form submissions and better insights for sponsors.
Content Science helped Thomson Reuters launch a Center of Excellence for Content Marketing. They provided a training series using CS Brain, Content Science Academy, and CS Forge. The training include...d live and on-demand sessions for marketers. This helped Thomson Reuters build a common vocabulary, boost morale, and make better decisions about content tools. The Center of Excellence gave Thomson Reuters a new advantage in marketing.
Shorthand helped RELX boost internal communications. RELX saw a tenfold increase in reads for internal stories. Employee Net Promoter Scores rose by 20 points. The team now publishes one story per we...ek. Cost per read dropped to under a penny. RELX hit 60,000 reads by April and is on track for 200,000 reads this year.
Information Services examples of Driving Business Value with Contract Management
Cotality
- Information Services
Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
Democracy International
- International Development
Democracy International had a slow and manual contract process. Their staff worked in many countries and used paper for approvals. This made it hard to keep contracts organized and up to date. They u...sed Outlaw to make contracts digital and easy to manage. Now, contracts move faster and are easy to track. They close contracts 50% faster, can auto-generate batches, and have zero contract errors.
Information Services Success stories in Driving ROI and Results using Revenue Management solutions
Dun & Bradstreet
- Information Services
D&B Ask Procurement uses IBM watsonx Orchestrate to help Dun & Bradstreet automate supplier risk evaluation. The company wanted to reduce manual work and improve supplier onboarding. IBM provided AI ...and data analytics to build a chat assistant that automates procurement tasks. The solution gives fast, 360-degree supplier risk insights. Dun & Bradstreet saw an estimated 10-20% reduction in procurement task time.
Aria Systems helped Experian manage billing after acquiring companies in many countries. Experian had many billing systems, including spreadsheets and in-house tools. This caused inefficiency and ris...k. Experian chose Aria to replace these systems. The switch to Aria improved billing processes and reduced complexity.
Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
Information Services Success stories in Driving ROI and Results using E-Commerce Platform solutions
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Top Stories in Information Services about adoption of {catgeory} software
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Sidetrade helped NielsenIQ solve global collections challenges after acquiring GfK. The company faced fragmented processes and limited visibility into payment behaviors. Sidetrade's AI-powered platfo...rm unified collections, predicted late payments using $7.5T in data, and standardized global processes. NielsenIQ cut DSO, freed up working capital, and empowered teams with AI-driven insights.
Iron Mountain used Salesforce and AWS to transform their global service center. They needed a scalable system to support rapid growth and improve customer data management. Salesforce, NeuraFlash, and... AWS helped them integrate their tech stack and enhance customer experience. They focused on trust, data security, and AI-driven solutions to improve service. This digital transformation made customer interactions smoother and more secure.
Information Services Clients Speak: The Impact of deploying Personalization solutions
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Salesforce Ben had problems with their website going down often, especially when many people visited at once. This caused frustration for their team and advertisers. They switched to Convesio for hos...ting. Convesio gave them a platform that could handle lots of visitors without crashing. The Convesio team helped them move and supported them with a special Slack channel. Now, Salesforce Ben's site is stable and performs well, even during busy times.
How Live Chat is Delivering ROI for Information Services Leaders
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
tawk.to live chat helps Tomedes connect with thousands of international clients. Tomedes needed a chat platform that worked across time zones and integrated with many systems. They chose tawk.to for ...its live chat and knowledge base features. The platform lets Tomedes respond to clients in real time. Most clients now prefer live chat over email or forms. Tomedes agents find the interface easy to use and can focus on helping clients.
Information Services Success stories in Driving ROI and Results using Employee Monitoring solutions
Nielsen
- Information Services
MentorcliQ helped Nielsen launch a mentoring program. In the first 90 days, over 5,000 associates signed up. The program used MentorcliQ's mentoring software. This rapid adoption shows strong employe...e interest. Nielsen used the platform to support employee development. The case highlights MentorcliQ's impact on large-scale mentoring initiatives.
DSMN8 helped OUTFRONT Media launch an employee advocacy program. OUTFRONT Media wanted to boost brand awareness and unify messaging across 30 offices. They used DSMN8's automation and segmentation to... localize content and make sharing easy. Over 75% of users adopted automation. The program led to a 69% increase in engagement in just 3 months. Employees became brand influencers, helping OUTFRONT Media 'own social' and stand out in the industry.
Information Services examples of Driving Business Value with Digital Signature
ARTIS
- Informatique
ARTIS is a French company that makes and integrates management software. They had problems with manual and inconsistent document signing. They chose Yousign for its easy-to-use API, strong support, a...nd because it is a French solution. With Yousign, ARTIS automated their signing process, making it faster and easier. They also improved document security and made it simple for clients to access signed documents.
Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
Information Services examples of Driving Business Value with Endpoint Security
One Hour Translation
- Translation Services
Filestack helped One Hour Translation solve file upload problems for their global translation platform. Before Filestack, customers faced upload limits and frequent issues with large files. Filestack... removed the 30MB limit and enabled uploads from sources like FTP and Dropbox. After switching, support calls about uploads dropped to zero. Developers saved time and money, and customers now enjoy fast, reliable uploads.
Cloudflare Load Balancing and CDN helped Alpred (Meteored) improve page speed and user experience. Alpred delivers weather data to over 320 million annual visitors in 70 countries. Before Cloudflare,... users in Brazil and Argentina faced over a second of latency. With Cloudflare, latency dropped to milliseconds. This improvement boosted SEO and supported Alpred’s global expansion.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Quintype CMS helped Analytics Insight move away from WordPress. The team faced technical issues and high maintenance with their old system. With Quintype, they reduced total cost of ownership by near...ly 95%. User engagement soared by 755% in 6 months. The platform now runs faster and is easier for editors to use. Real-time support and a smooth migration improved their workflow.
Top Stories in Information Services about adoption of {catgeory} software
Fairygodboss
- Information Services
CIENCE helped Fairygodboss grow their business with sales development services. Fairygodboss is a large career community for women. CIENCE managed lead generation and ran cold-email campaigns to reac...h new clients. They researched target industries and prospects. This helped Fairygodboss fill their recruitment pipeline with qualified women applicants. The partnership improved outreach and supported business scaling.
Interact helped Salary Transparent Street switch from a free guide to an interactive quiz as their main lead magnet. The founder, Hannah Williams, saw a statistically significant improvement in lead ...generation after the change. The quiz gave users actionable insights about their compensation and built trust before asking for an email. Results from the quiz connected users to more resources, making the lead magnet more effective and engaging.
Tetherfi Secure Assist helped Experian secure its remote contact center operations. Experian needed to keep remote work safe and compliant with rules like GDPR and HIPAA. Tetherfi used Vision AI to w...atch for risky actions, like using phones or letting unauthorized people help. The platform gave Experian real-time monitoring, strong controls, and easy management. Experian kept business running smoothly, stayed compliant, and protected sensitive data.
Citizens Information Phone Service (CIPS)
- Information Services
Scorebuddy helps Citizens Information Phone Service (CIPS) deliver reliable and accessible information to people in Ireland. CIPS uses Scorebuddy to support a national helpline for civil and social r...ights. The service gives callers clear and accurate advice on topics like social welfare, employment, and health. CIPS staff use technology to make sure every caller gets the right help. The helpline supports thousands of users each year and helps people understand their rights.
CaptivateIQ helped Fitch Solutions control their compensation process at enterprise scale. Before CaptivateIQ, the team managed commissions manually in Excel, which was slow and error-prone. Captivat...eIQ automated commission management, saving the team a full day per week. The platform improved transparency, reduced manual work, and gave 100% control over commission spend. Fitch Solutions saw a 20% reduction in time spent managing commissions.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
Syndigo Product Information Management (PIM) helped GS1 Mexico improve data accuracy and speed. GS1 Mexico used Syndigo’s custom data models to meet different retail partner needs. The solution enabl...ed quarterly product updates instead of yearly ones. GS1 Mexico saw a 90% increase in speed to market and a 60% increase in product data accuracy. Product returns dropped by 20%. Product content accuracy improved by 50%, and sales grew by 20%.
Heap helped Crunchbase track all user behavior on their platform. Before Heap, Crunchbase struggled to understand how users interacted with features and had slow, unreliable analytics. Heap's automat...ic tracking let them segment users, analyze behavior, and answer new questions. The team quickly used insights to improve product usability and guide users to key features. Heap made data visible and actionable for both marketing and product teams.
Laurie-Ann King wanted to grow her webinar signups but advertising costs were high. She added Proof to her webinar registration page to show how many people registered. This made more people trust he...r and sign up. Her registration rate went up by 71%. She saved $832 per month on advertising costs. She said Proof helped her have her most profitable month ever.
Conversica Revenue Digital Assistants helped IHS Markit handle high lead volume. The AI solution identified sales-ready leads and supported customer retention. IHS Markit used the tool for marketing,... sales, and customer success. They achieved a 39x ROI and a 44% engagement rate. The platform provided unlimited scalability for their team.
Salesloft helps NielsenIQ's global sales teams work faster and smarter. The platform makes it easy to add contacts from their CRM in seconds, saving a lot of time. Salesloft's usability stands out co...mpared to other tools. Teams can build Cadences and coach themselves using platform data. This leads to better efficiency and helps share success across regions.
Mile’s Smart Ad Refresh helped Times Higher Education double their ad inventory viewability from 42% to 85%. The solution used real-time data and AI to refresh ads based on user engagement, not just ...time. This led to a 10% increase in direct campaign ad revenue over three years. Programmatic campaigns saw a 25% boost in incremental revenue. Times Higher Education now averages a 25-30% uplift in yearly ad revenue.
Cloudflare Load Balancing and CDN helped Alpred (Meteored) improve page speed and user experience. Alpred delivers weather data to over 320 million annual visitors in 70 countries. Before Cloudflare,... users in Brazil and Argentina faced over a second of latency. With Cloudflare, latency dropped to milliseconds. This improvement boosted SEO and supported Alpred’s global expansion.
Information Services Success stories in Driving ROI and Results using Marketing Automation solutions
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Alyce helped AlphaSense boost its sales pipeline by 132% in one year. AlphaSense used Alyce for personalized gifting to engage hard-to-reach corporate and financial clients. The switch to Alyce allow...ed the whole sales team to use gifting, unlike their previous vendor. The team saw 660% more meetings booked from inbound leads. They also eliminated unused gift inventory by not pre-purchasing gifts.
Information Services Success stories in Driving ROI and Results using Sales Analytics solutions
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
Adstra used Viant’s Demand Side Platform and Household ID technology to target caregivers in healthcare marketing. They activated specialized caregiver audiences built from de-identified claims and s...urvey data. This helped advertisers reach key decision-makers in health and wellness. The campaign delivered 69% lower CTV CPM and 100% more CTV impressions compared to other data providers. Adstra’s partnership with Viant improved targeting accuracy and audience engagement.
RollWorks helped PitchBook improve their account-based marketing. PitchBook used personalized ads and smarter targeting to focus on high-fit accounts. They cut their cost per click from $29 to $18 in... 15 days. Ad-influenced deals closed 14.94% faster, had a 24.32% higher win rate, and a 36.85% higher average deal size. Marketing-influenced accounts booked demos 2 days faster. The partnership made PitchBook's sales and marketing more efficient and effective.
Information Services Clients Speak: The Impact of deploying Mobile Marketing solutions
AccuWeather
- Information Services
Airship helps AccuWeather deliver critical weather alerts quickly and reliably. AccuWeather needed to send fast, personalized notifications to keep users safe and engaged. With Airship, AccuWeather n...ow delivers breaking alerts faster than competitors over 80% of the time. The platform enables instant, interest-based alerts and expands reach with web notifications. This boosts user engagement and increases site traffic.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
InputKit helped HydroSolution improve its online reputation. The company started with a 3.5-star Google rating and only 600 reviews. After using InputKit, their rating increased to 4.4 stars and revi...ews grew to 6,000. The conversion rate rose from 38% to 43%, a 13% increase. Churn rate dropped by 12%. HydroSolution achieved a 615x return on investment with InputKit.
InMoment helped Thomson Reuters use data to improve customer experience. The company wanted to know what worked well and what caused frustration. InMoment brought together insights from customer feed...back. Thomson Reuters saw a 300 percent boost in response rates over 9 months. Participation increased 3 times. The company found hidden trends and took targeted action.
Information Services Success stories in Driving ROI and Results using Talent Management solutions
EnsembleIQ
- Information Services
EasySource helped EnsembleIQ fill two hard-to-fill roles in less than 20 hours. The team sourced over 1,500 profiles and got 80+ positive responses in just 2 hours. They reviewed top candidates for a...ll open positions in only 15 minutes. EasySource enabled booking interviews with 50+ relevant candidates. EnsembleIQ saw a 50% reduction in time-to-hire and closed two roles in five weeks.
Information Services Success stories in Driving ROI and Results using Proposal Management solutions
Cotality
- Information Services
Conga CLM helped Cotality cut contract cycle times by 75%. The company automated 28% of transactions, up from 8%. Cotality reduced data gaps from 3,000 to zero using Conga Grid. They increased automa...ted templates from five to 30. The solution delivered fast results by addressing key pain points in contract management.
How Email Security is Delivering ROI for Information Services Leaders
akaCRM
- Consultancy Services
EasyDMARC helped akaCRM protect customer data from phishing attacks. akaCRM needed stronger security than SPF and DKIM alone. EasyDMARC provided both automated tools and expert consultancy. The suppo...rt team guided akaCRM through the process. Now akaCRM feels confident their domain and emails are secure. They have peace of mind and improved customer trust.
Adapex helped WorthPoint improve ad performance using its ad optimization solutions. WorthPoint wanted to grow revenue and improve Revenue per Session (RPS) without hurting user experience. Adapex re...designed the site layout, reduced ad units, and used data-driven decisions to boost results. WorthPoint saw a 52% increase in viewability, a 36% rise in RPS, a 65% jump in CPM, and an 18% increase in RPM. The changes also improved site speed and user experience.
Measuring Social CRM Success in Information Services Deployments
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Top Stories in Information Services about adoption of {catgeory} software
LexisNexis
- Information Services
LexisNexis used Form.io to transform their technology and improve their business. They wanted to catch up with competitors and win more customers. Form.io helped them build business process workflow ...applications quickly. The platform made it easy to manage data and forms. As a result, LexisNexis became a market leader.
Information Services Clients Speak: The Impact of deploying Marketing Attribution solutions
Ellisphere
- Information Services
Ellisphere is a French company with 125 years of experience. They provide business data services. They focus on data marketing, analysis, risk management, and compliance.
Information Services examples of Driving Business Value with Visitor Management
Dun & Bradstreet
- Information Services
Dun & Bradstreet faced a changing work environment. They used Eptura to improve workspace use and employee experience in 25 locations. They made booking workspaces and managing visitors easier. They ...finished the setup in just 1.5 months. They now use data to make better decisions about office space. They keep looking for new ways to improve their workspaces.
Information Services examples of Driving Business Value with Tag Management
Lionbridge
- Translation Services
CHEQ helped Lionbridge reduce invalid traffic by 68%. Lionbridge used CHEQ to block bots and fake form fills from their paid marketing campaigns. This saved time and money by keeping their CRM clean.... The team gained extra insight into web visitors and improved remarketing efficiency. CHEQ provided a secure, AI-driven solution for digital marketing protection.
Top Stories in Information Services about adoption of {catgeory} software
S&P Global Commodity Insights
- Information Services
BlueConic helped S&P Global Commodity Insights unify customer data and improve lead scoring. The company used machine learning to score leads and a new dashboard for real-time insights. They boosted ...lead quality and conversion rates with propensity-to-buy scoring. LinkedIn conversions increased 4.7 times by targeting active buying centers. Sales efficiency improved with automated lead scoring and centralized insights. Personalized marketing drove strong campaign engagement.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Information Services examples of Driving Business Value with Field Sales
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Information Services Clients Speak: The Impact of deploying SMS Marketing solutions
BARC India
- Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Iron Mountain used its own InSight DXP platform to fix slow, manual contract processes. The company unified systems and automated workflows for new account setup. InSight DXP saved Iron Mountain over... 458 hours each month. Employees now onboard customers in 2 days instead of 3. The platform improved data quality and made work easier for staff. Iron Mountain plans to expand InSight DXP use for more contract insights.
Bombora Intent data helped CyberRisk Alliance (CRA) improve prospect marketing. CRA combined Bombora's B2B Intent data with Hum's first-party data to target high-intent sales prospects. This integrat...ion improved lead quality and conversion rates. CRA saw better content engagement and higher ROI on marketing campaigns. The solution enabled CRA to deliver more targeted and effective campaigns to top prospects.
Information Services Success stories in Driving ROI and Results using Video Platform solutions
Dun & Bradstreet
- Information Services
D&B Ask Procurement uses IBM watsonx Orchestrate to help Dun & Bradstreet automate supplier risk evaluation. The company wanted to reduce manual work and improve supplier onboarding. IBM provided AI ...and data analytics to build a chat assistant that automates procurement tasks. The solution gives fast, 360-degree supplier risk insights. Dun & Bradstreet saw an estimated 10-20% reduction in procurement task time.
Measuring Website Builder Success in Information Services Deployments
Somerford Associates
- Information Security
Refractiv helped Somerford Associates upgrade from Google Workspace Basic to Business edition. Somerford Associates wanted better collaboration and smoother operations as their team grew. Refractiv p...rovided tailored consultancy and best practice sessions. The upgrade included unlimited storage, Team Drives, and new HR and backup apps. Somerford Associates now works more efficiently and securely with Google Workspace.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Top Stories in Information Services about adoption of {catgeory} software
LexisNexis Risk Solutions
- Information Services
Richardson helped LexisNexis Risk Solutions improve their sales process. LexisNexis wanted to make the buying experience better and build stronger customer relationships. They used Richardson’s Sprin...t Selling and Sprint Coaching, creating the 3C Academy focused on confidence, curiosity, and courage. Over 500 managers, coaches, and reps were trained. LexisNexis saw a 10-15% increase in win rates after the training.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Information Services Clients Speak: The Impact of deploying Reviews and Reputation solutions
PB.PL
- Information Services
Super Monitoring helped PB.PL, a top business portal in Poland, manage quality across its site. PB.PL faced challenges with many content types and sources, making quality control hard. Super Monitori...ng built a custom solution with over 20 monitoring tools. These tools track content publishing, user access, comments, newsletters, page speed, mobile data, and ecommerce. PB.PL now spots website issues fast, controls content quality, and checks service levels from outside providers.
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Top Stories in Information Services about adoption of {catgeory} software
Experian
- Information Services
Engagedly helped Experian automate and streamline their performance review process. Experian's old system was manual and slow, taking up to four months for reviews. With Engagedly, review time droppe...d by 75%, now taking just four weeks. Employee engagement increased by 10% in six months. Features like real-time feedback and gamification improved motivation and goal alignment.
Top Stories in Information Services about adoption of {catgeory} software
EFICASIA
- Outsourcing Services
NAKIVO Backup & Replication helped EFICASIA, a multinational outsourcing company, improve data protection. EFICASIA needed to manage backups for 300 servers and over 3,000 workstations across five co...ntact centers. The company switched to NAKIVO to simplify backup management and increase scalability. As a result, EFICASIA cut costs by 50%. The solution also made their backup process easier and more efficient.
Information Services Clients Speak: The Impact of deploying Social Media Marketing solutions
Rhino Runner - Advertising Services
Sociality.io helped Rhino Runner manage social media for over 100 pages and 30 brands. The platform improved accuracy and efficiency for their team. Reporting features made monthly reports faster and... easier. Sociality.io reduced errors and saved time during busy periods. The team values the user-friendly interface and responsive customer support.
blueReport - Information Services
Determ helped blueReport, a Swiss media monitoring company, solve issues with social media tracking. Their old system could not handle social media data. With Determ, blueReport can now export all da...ta to Excel and create custom reports. The Export feature and responsive customer support made work easier for their team. They also value Determ’s constant upgrades and development.
HastingsNow.com - Information Services
Walls.io helped HastingsNow.com connect the Hastings, Minnesota community. The platform uses five social media walls to share local news, food, sports, and stories. Local businesses can join for as l...ittle as $9 per month. HastingsNow.com gives every business a profile and boosts their online presence. The site makes it easy for residents to find local updates and events.
BARC India - Information Services
BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.
Qabiria - Translation Services
ContentStudio helped Qabiria, a translation services agency, organize and simplify their social media management. Before using ContentStudio, Qabiria struggled with manual posting, inconsistent sched...uling, and time-consuming content planning. With ContentStudio, they saved over $900 per month and increased productivity by 50%. The platform's automation, bulk scheduling, and AI-powered recommendations made content planning faster and easier. Qabiria now maintains a steady online presence and engages better with their audience.
Garden Savvy - Information Services
OpenMoves helped Garden Savvy, an online garden supplies directory, grow their organic search visits by 198% year-over-year. The team launched the site with strong SEO foundations, created optimized ...content, and built quality links. They improved technical SEO and on-page optimizations, raising the conversion rate from 17% to 37%. As a result, Garden Savvy saw a 307% increase in goal completions and a 220% rise in new users from organic search.
Maven Road - Information Services
Audiense helped Maven Road analyze IBM's event audience data. Maven Road needed to find which sports and entertainment events had the most buzz for IBM's clients. They used Audiense to build target a...udiences and analyze social media conversations. The solution identified the top 20 sports and entertainment events and the most popular virtual events. Maven Road found that people prefer sponsor booths at physical events, helping IBM plan future event strategies.
Inmediata - Information Services
Socialinsider helped Inmediata stand out in Argentina by providing advanced social media analytics and raw data downloads. The team switched from Socialbakers to Socialinsider for better service and ...lower pricing. With Socialinsider, Inmediata created a unique product and a new business line. They increased their monthly income by $1,000. The tool let them analyze public opinion in new ways and offer services not available before in their market.
Comperemedia, a Mintel Company - Information Services
Infegy Atlas helped Comperemedia, a Mintel company, analyze Super Bowl LVI advertising by providing real-time social listening data. Comperemedia used Infegy Atlas to track brand conversations, measu...re sentiment, and identify trends before and after the event. The tool enabled them to quickly adapt their research, including a last-minute analysis of Coinbase's campaign. Comperemedia delivered a new report in just 3 weeks, offering expert recommendations and unique insights for social media marketing. The partnership with Infegy improved their research speed and depth.