Case Studies for Information Services | Real Results & ROI 2026
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How CRM is Delivering ROI for Information Services Leaders
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Zendesk helped CoreLogic unify chat, email, and phone into one platform. Digital engagement rose by 63%, and customer calls dropped... by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CoreLogic now delivers more personalized customer service and automates routine tasks.
Zendesk helped CoreLogic unify chat, email, and phone into one platform. Digital engagement rose by 63%, and customer calls dropped... by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CoreLogic now delivers more personalized customer service and automates routine tasks.
Valkre helped UL Solutions unify account planning for all global and strategic accounts. Before Valkre, plans were scattered and teams... lacked visibility, risking stalled growth. Valkre delivered a centralized platform, integrating with Salesforce and Power BI, to streamline workflows and align teams. Now, 100% of UL Solutions' global and strategic accounts have value plans. The company improved forecasting, collaboration, and real-time updates across teams.
SuperOffice CRM helped Signify Research improve staff workflow and customer knowledge. The company needed detailed targeting and integrated contact management... for a niche market. SuperOffice provided a single platform for CRM and marketing, supporting GDPR compliance and campaign scheduling. Staff now avoid duplicate outreach and make better decisions using campaign data. The marketing team uses email analysis tools to refine newsletters and reach prospects at the right time.
A large engineering services firm
- Engineering Services
- Large
Unanet helped a large engineering services firm double its back office productivity. The company replaced an outdated ERP system with... Unanet’s scalable platform. This allowed them to fully automate financial operations and reporting. The firm doubled its workforce without increasing back office staff. Staff satisfaction improved with better data access and user-friendly tools. Unanet’s partnership enabled ongoing innovation and growth.
EBSCO (Chappy Floyd, VP of Discovery Innovation for Corporations)
- Information Services
- Large
Ipswich, USA
Daylite helped Chappy Floyd at EBSCO manage complex sales processes. He used Daylite to track emails, calls, and tasks, linking... all sales activities in one place. This let him respond faster and engage more opportunities, leading to a higher close rate. Daylite's dashboard and Smart Lists helped him keep in touch with prospects and improve profit margins. Integration with Daylite Mail Assistant made it easy to automate recurring steps and capture every interaction.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Clarivate used Pantheon’s WebOps platform to unify nearly 20 WordPress sites under one global brand. The team replaced a legacy... CMS, solving issues with fragmented branding, slow development, and multilingual support. Pantheon enabled automation, streamlined content migration, and improved collaboration for distributed teams. Productivity increased so much that Clarivate avoided a 50% increase in development headcount. The platform’s reliability and integrations supported global expansion and faster digital marketing decisions.
Voltimum launched the Voltimum Plus loyalty program for electrical industry experts. The program lets users earn points for purchases and... event participation, which can be redeemed for prizes or donated to charity. After six months, several thousand participants joined, showing strong engagement. The platform supports webinars and online events for skill development. Voltimum plans to expand the program to more European countries.
Ancestry switched to Magnolia CMS to replace an old, slow content management system. Magnolia made publishing twice as fast and... cut training times. Editors and developers now work faster and have more freedom. Magnolia’s flexible integration fits Ancestry’s systems and supports growth. The platform helps Ancestry deliver personalized, cross-platform digital experiences as it expands into new markets.
SMHI used Atex solutions to improve their publishing workflows. The project focused on digital and print content management. Atex provided... tools for multi-channel publishing and asset management. This helped SMHI streamline their content creation and distribution. The solution supported both digital and print needs. SMHI benefited from more efficient publishing processes.
Healthgrades used Brightspot’s CMS to manage over 70 sites from one platform. More than 500 daily CMS users rely on... Brightspot. Healthgrades grew its CMS user base by 150% in five years. The platform enables Healthgrades to deliver targeted healthcare content and physician data to partner sites like CNN and Psychology Today. Brightspot’s tools help Healthgrades optimize content delivery, monitor performance, and drive revenue.
Creditsafe used LiveTiles Intranet to improve workplace communication. The company wanted to boost employee satisfaction and create a more dynamic... work environment. With LiveTiles, Creditsafe connected teams across 23 offices in 13 countries. The new intranet helped strengthen company culture and made it easier for employees to share information. This led to a more engaged and satisfied workforce.
LILT helped Mintel improve translation speed by at least 20%. Mintel used LILT’s AI-powered platform to streamline workflows and reduce... manual translation errors. The integration features and connectors allowed Mintel to fit LILT into their existing tech stack. Mintel saw lower labor and project costs, faster time-to-market, and better translation accuracy. LILT’s platform enabled Mintel to deliver multilingual content efficiently to clients in 35 countries.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
TechInsights used Hygraph to modernize its content delivery for the semiconductor industry. They moved from static PDFs to a modular,... "lego-block" content system. This change made content easier to find and faster to publish. Authors now publish directly, boosting productivity and freeing time for analysis. Monthly active users increased as users found content more easily and returned more often. Within six months, 80% of content was migrated to Hygraph, improving user engagement and author efficiency.
Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.
Information Services Success stories in Driving ROI and Results using Sales Engagement solutions
BARC India
- Information Services
- Large
Mumbai, India
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets them respond quickly and efficiently. Crunchbase saw a 30% increase in productivity. The company now has a scalable communications network for future growth.
Poppulo helped Informa improve internal communications for over 7,500 employees. Before Poppulo, Informa struggled to track message engagement and maintain... brand consistency in emails. With Poppulo, they now use targeted content, branded templates, and analytics to deliver relevant updates and measure impact. The platform supports change communications and event management, making internal comms a strategic partner. Employees now receive on-brand messages on any device, and management uses data to guide decisions.
NielsenIQ used Sidetrade’s AI-powered platform to fix fragmented collections after acquiring GfK. They cut DSO and freed up working capital.... The platform predicted late payments using $7.5T in data. Global processes became standardized and teams gained AI-driven insights. This improved cash flow and empowered finance teams.
Informa TechTarget (GTM)
- Information Services
- Very Large
London, UK
Autobound helped Informa TechTarget's GTM team book 184 meetings and generate $273K in revenue in seven months. The team faced... challenges with fragmented sales processes and too many untouched qualified contacts. Autobound automated research and personalized outreach, activating previously dormant segments. The solution enabled personalized messaging at scale across six business units. The team achieved a 4x ROI in seven months and projects a 9x annual ROI.
Information Services Clients Speak: The Impact of deploying Email Marketing solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
YouGov used Feedotter to grow their newsletter audience by 350%. The global marketing team expanded coverage from 2 to 8... regions. Feedotter helped them save hundreds of hours and manage over 150 newsletter variations each month. The team now personalizes content at scale and works more efficiently. Collaboration and growth in email marketing improved significantly.
GetOrganizedNow.com
- Information Services
- Small
USA
GetOrganizedNow. com used AWeber’s integration with ClickBank to boost affiliate marketing revenue. The founder, Maria Gracia, grew her email list...by offering free resources and used automated welcome emails to engage new subscribers. She co-marketed products with other entrepreneurs, keeping her product offerings fresh and relevant. Daily emails with urgency-driven countdowns nearly quadrupled weekly sales. The approach helped build long-term relationships and steady income from affiliate partnerships.
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Kit helped John Gannon grow his email list from 10,000 to 30,000 subscribers in five years. He used Kit’s segmentation... and automation tools to target subscribers with relevant content and offers. John created unique lead magnets, like a yearly VC salary survey, to attract and retain his audience. He built a community-focused approach, launched a job board, and used a downsell strategy to boost engagement. Kit’s platform enabled John to scale his business and maintain high open and click rates.
Cambridge Scientific Abstracts
- Information Services
- Medium
Bethesda, USA
Cambridge Scientific Abstracts used L-Soft's LISTSERV and ListPlex to manage email lists for product promotion and tradeshow traffic. They later upgraded... to ListPlex Maestro for advanced campaign management and reporting. The solution let them schedule emails and track responses without buying extra hardware. CSA now sends 6,000 to 50,000 emails monthly to 15,000 members, with response rates of 12-19% and low attrition. L-Soft's support impressed CSA with fast, helpful responses.
Veteran Ratings used OpenMoves to improve their paid search campaigns. They reduced cost per lead by 23% and increased lead... qualification rate by 32%. Google Ads conversion rate improved by 78%. The team optimized SEM strategy, keyword structure, and reporting. These changes helped Veteran Ratings get more qualified leads for less money.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Comperemedia, a Mintel Company
- Information Services
- Large
London, UK
Comperemedia, a Mintel company, used Infegy Atlas to analyze Super Bowl LVI advertising. They needed fast, contextual social listening data... to measure audience response and brand moments. Infegy Atlas enabled them to track sentiment, trends, and demographics across social media. The team delivered a new market intelligence report in just 3 weeks. Their insights included a 5.8% increase in spend for Coinbase after a unique campaign.
Socialinsider helped Inmediata launch a unique social media analytics service in Argentina. The team switched from Socialbakers to Socialinsider for... better data access and lower costs. Inmediata used raw social media data to build a new business line and stand out from competitors. Monthly income increased by $1,000 after adopting Socialinsider. The company now offers a service that did not exist in their area before.
Bureau Veritas
- Information Services
- Very Large
Paris, France
Bureau Veritas used Dassault Systèmes’ 3DEXPERIENCE platform and Designed For Sea solution to drive digital transformation in its Marine & Offshore division. The platform improved... design review productivity by 20% and cut ship modeling time from two months to three weeks. Bureau Veritas enhanced collaboration, compliance, and project management across global teams. The solution enabled better structural analysis, stability calculations, and regulatory compliance for ship designs. These changes helped Bureau Veritas deliver safer, greener ships and respond faster to customer needs.
Executive Networks needed a new platform to help staff manage customer information and research. Their old process was manual and... used many tools like Salesforce and Outlook. Arck Interactive built a custom solution using Elgg, with Salesforce integration, role-based access, and event management. Staff can now search, track engagement, and manage events in one place. The platform supports about 5,000 members and improves workflow for the team.
blueReport, a Swiss media monitoring company, needed better social media tracking for its daily press reviews and long-term media analysis. Their existing system... could not integrate with social media due to API changes. They chose Determ for its strong export features and compatibility with both daily and long-term analysis needs. Determ automated many manual tasks, saving time for the team. The customer praised Determ’s responsive support and ongoing product improvements.
Feedly helped RH-ISAC cut threat intelligence collection time by over 70%. The team reduced weekly intel gathering from 10 hours... to just 2-3 hours. Report summarization dropped from two hours daily to 15-20 minutes. RH-ISAC now sends ransomware alerts faster than other providers, alerting members ahead of competitors. Automated monitoring surfaces five Form 8-K filings monthly, letting the team proactively support members. The time saved lets RH-ISAC focus on strategic cybersecurity initiatives for 300+ member companies.
Veteran Ratings used OpenMoves to improve their paid search campaigns. They reduced cost per lead by 23% and increased lead... qualification rate by 32%. Google Ads conversion rate improved by 78%. The team optimized SEM strategy, keyword structure, and reporting. These changes helped Veteran Ratings get more qualified leads for less money.
Information Services Success stories in Driving ROI and Results using Business Intelligence solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Infogram helped PEI Group speed up its data visualization process. Before, making a simple chart took a long time and... needed many people. Now, PEI Group can make and publish charts in less than a minute. They went from a few charts a week to dozens. Infogram also made it easy to keep branding consistent and improved teamwork between editors and designers. Seven of the ten most popular articles now use Infogram charts, showing higher reader engagement.
Vena Complete Planning helped PRGX cut three weeks from their monthly reporting cycle. Before Vena, the finance team spent up... to three weeks each month on manual reporting tasks. With Vena, they automated consolidations and used a familiar Excel interface, leading to 100% user adoption. The team now generates reports in minutes and focuses on profitability analysis and forecasting. PRGX also avoided backfilling a finance role, saving costs and increasing efficiency.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Clarivate used Talend and Snowflake to manage large healthcare data. They loaded over 100 TB of data in 3 months.... Productivity increased by 50% with no extra costs. The number of users supported grew fivefold at the same cost. Talend helped Clarivate deliver high-level healthcare analytics services.
Euromonitor International
- Information Services
- Large
London, UK
Alation's AI-powered Chat with Your Data transformed how Euromonitor International's 2,500+ global partners access market research. Before, users faced slow,... complex navigation to get insights. With Alation, they now ask questions in plain English and get instant, trusted answers. The solution provides full transparency, showing SQL and data lineage for every response. This shift cut time-to-insight and improved flexibility, while keeping trust and governance strong.
Mammoth helped NielsenIQ automate data harmonisation across 100+ countries. The solution replaced manual workflows, cutting data processing time by 80%.... Report accuracy improved by 95%. Manual effort dropped by 90%. Teams now deliver insights 65% faster. NielsenIQ can now provide consistent, cross-country reporting for clients in FMCG, media, and retail.
Research department of a Fortune 100 company
- Information Services
- Very Large
FileHold consultants helped the research department of a Fortune 100 company go paperless. They unified seven disconnected repositories into one... secure, searchable system. Over 40,000 paper documents were digitized and made searchable with OCR. Employees worldwide can now access research materials quickly through the corporate intranet. Project managers use a new forms-based workflow to manage research projects more efficiently. All intellectual property is now centrally secured and protected.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Global Online Genealogy Company
- Information Services
- Medium
Improvado helped a global online genealogy company save $720k annually and eliminate 400 hours of manual work each month. The company struggled... for 15 months to build marketing APIs in-house. Improvado delivered a proprietary insights engine for campaign optimization and automated data aggregation. Finance now gets weekly ad spend reports from 20+ channels, and management uses Tableau dashboards for real-time performance. The analytics team can focus on strategic projects, and financial reporting deadlines are always met.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Audiense helped Maven Road analyze IBM’s event audience data during COVID-19. Maven Road used Audiense to identify the top 20... sports and entertainment events with the highest audience affinity. They compared virtual and in-person event preferences for IBM’s sponsorship strategy. The analysis showed that attendees prefer sponsor booths at physical venues. Maven Road used these insights to guide IBM’s future event investments.
ALLMEDX used Data Axle’s Inboxable team to improve email deliverability. They wanted to reach more healthcare professionals with important medical... content. The solution included new domain setup, real-time monitoring, and direct ISP communication. ALLMEDX achieved 100% inbox placement at major ISPs and increased open and click rates. Their IP and domain reputation improved, and their mailable audience grew safely.
Beauhurst helped Kefron overhaul its sales prospecting. The team cut prospecting time by 87.5%. They reduced time spent building target... account lists by 96%. Conversion rates from lead to meeting increased 6.5x. Kefron now targets ideal clients with accurate company data. The sales team saves a full day each week for outbound prospecting.
A leading US-based provider of commercial data, analytics, and business insights
- Information Services
- Large
USA
Nexsales helped a leading US-based data provider boost monthly revenue by 3. 7X. The company faced slow lead flow and...manual sales tasks. Nexsales unified campaign data and automated lead enrichment. AI-driven outreach and real-time dashboards improved sales team productivity. Pipeline doubled and connected dials rose 67%. Time to first touch improved by 6X.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Jobson Medical Information (Jobson Optical Group)
- Information Services
- Medium
New York, USA
BlueConic helped Jobson Medical Information unify customer data from eight websites into single profiles. This enabled Jobson to launch Jobson... Profile Insights, a new marketing service for clients. Using BlueConic, Jobson created targeted segments and personalized campaigns. One campaign achieved a 25% click-through rate on banners, a 68.5% email open rate, and a 5.4% email click-through rate. The campaign also delivered over 100 high-quality contacts to the client’s sales team.
Questex used Omeda’s audience data platform and CredSpark’s interactive surveys to fix their clunky post-event feedback process. They streamlined survey... distribution, improved reporting, and converted more anonymous visitors into known users. In March 2024, Questex saw a 175% increase in unknown-to-known website visitors and a 143% year-over-year rise in user conversions. Event feedback quality and testimonial volume also grew sharply. The new workflow helped Questex tailor events and boost attendee engagement.
Kevel helped CoinGecko rebuild its ad infrastructure for scale. CoinGecko faced limits with rigid platforms, manual ad operations, and fragmented... tools. Kevel's API-first platform enabled flexible native ads, unified inventory, and a self-serve advertiser portal. Sponsored token listings unlocked new revenue streams. In six months, CoinGecko saw 125% revenue growth, 18% higher fill rates, and 272% more advertisers. The partnership drove fast, measurable results in ad monetization.
Audiense helped Maven Road analyze IBM’s event audience data during COVID-19. Maven Road used Audiense to identify the top 20... sports and entertainment events with the highest audience affinity. They compared virtual and in-person event preferences for IBM’s sponsorship strategy. The analysis showed that attendees prefer sponsor booths at physical venues. Maven Road used these insights to guide IBM’s future event investments.
ALLMEDX used Data Axle’s Inboxable team to improve email deliverability. They wanted to reach more healthcare professionals with important medical... content. The solution included new domain setup, real-time monitoring, and direct ISP communication. ALLMEDX achieved 100% inbox placement at major ISPs and increased open and click rates. Their IP and domain reputation improved, and their mailable audience grew safely.
Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.
Measuring Event Management Success in Information Services Deployments
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Poll Everywhere helped Innovation Leader energize live events and conferences. CEO Scott Kirsner used Poll Everywhere to engage audiences with... interactive polls and competitions. The tool allowed even introverted attendees to participate and share opinions. Competitions added a game show feel to virtual meetings, increasing engagement. Poll Everywhere made it easy to collect feedback and keep participants focused throughout events.
Sched helped Archive. org manage their annual conference with 500 attendees and 400 sessions. Before Sched, printed schedules blew away...in the wind and last-minute changes were hard. Sched made updates easy and let speakers manage their own sessions, cutting admin time in half. The team used custom branding and color coding for a clear, professional look. Ten admins worked together in Sched, making planning faster and less stressful.
Goldcast's Content Lab helped AspenCore cut post-event video editing time from two hours to five minutes. The team now uses... one tool instead of four for video repurposing. Social media engagement improved, with a single video post outperforming a 39-post graphic campaign. AspenCore now creates three or more videos per event, up from just one. The platform also supports new content formats like blogs and emails, saving even more time.
Ethisphere used Accelevents to shift from in-person to hybrid events during the pandemic. They needed a platform with strong HubSpot... and Salesforce integrations and fast support. Accelevents helped Ethisphere run the Global Ethics Summit with over 1,600 attendees. The platform made event management easier and improved lead tracking. Ethisphere values the responsive support and plans to use new features for future events.
Ethisphere used Accelevents to shift from in-person to hybrid events during the pandemic. They needed a platform with strong HubSpot... and Salesforce integrations and fast support. Accelevents helped Ethisphere run the Global Ethics Summit with over 1,600 attendees. The platform made event management easier and improved lead tracking. Ethisphere values the responsive support and plans to use new features for future events.
Information Services Success stories in Driving ROI and Results using Help Desk solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Oxford Business Group
- Information Services
- Medium
London, UK
Hiver helped Oxford Business Group deliver support 2X faster. The field operations team improved average first response time by 60%.... Resolution time dropped by 50% after switching from Kayako to Hiver. Hiver’s Gmail integration made onboarding easy and enabled clear ownership of support queries. Team leads gained full visibility into workloads and used tags and notes for better collaboration. The team achieved 100% SLA compliance and saved 138 hours per month.
Zendesk helped CoreLogic unify chat, email, and phone into one platform. Digital engagement rose by 63%, and customer calls dropped... by 33%. First contact resolution reached 94%. Employee satisfaction with work tools increased by 67%. Revenue from inbound service channels grew by 2,400%. CoreLogic now delivers more personalized customer service and automates routine tasks.
Experian used xMatters to integrate Dynatrace, ServiceNow, and Splunk. This helped Experian keep its services available for clients in over... 80 countries. The integration allowed engineers to resolve issues faster and focus on higher-value work. xMatters enabled proactive incident management, reducing downtime. Experian improved service reliability for its 12,000 clients.
Comperemedia, a Mintel Company
- Information Services
- Large
London, UK
Comperemedia, a Mintel company, used Infegy Atlas to analyze Super Bowl LVI advertising. They needed fast, contextual social listening data... to measure audience response and brand moments. Infegy Atlas enabled them to track sentiment, trends, and demographics across social media. The team delivered a new market intelligence report in just 3 weeks. Their insights included a 5.8% increase in spend for Coinbase after a unique campaign.
Socialinsider helped Inmediata launch a unique social media analytics service in Argentina. The team switched from Socialbakers to Socialinsider for... better data access and lower costs. Inmediata used raw social media data to build a new business line and stand out from competitors. Monthly income increased by $1,000 after adopting Socialinsider. The company now offers a service that did not exist in their area before.
Heap helped Crunchbase collect a complete dataset on user behavior. Before Heap, Crunchbase struggled to track user actions and optimize... user flows. Heap’s automatic tracking let them segment users and analyze site interactions without engineering help. The team quickly used these insights to improve product usability and marketing campaigns. Now, Crunchbase can define user personas and test new features faster.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Content Science delivered a training series to Thomson Reuters. The training helped launch the Center of Excellence for Content Marketing.... Team members gained a shared vocabulary and improved morale during change. The sessions empowered marketers to think strategically about content. Thomson Reuters accelerated decisions on content tools and technology.
NGI (Natural Gas Intelligence)
- Information Services
- Medium
Washington, USA
NGI used Woopra to track user behavior across its growing platform. The team needed real-time analytics to understand how users... engaged with multiple products and data sets. Woopra's easy setup and user-friendly interface made tracking events simple. NGI gained clear insights into user journeys and campaign sources. This helped them improve engagement and refine marketing strategies.
RepTrak needed to expand its corporate reputation monitoring. They wanted to measure 19 stakeholder groups instead of just 2. Dynata... helped RepTrak reach 1.5 million survey respondents each year in 50 countries and 31 languages. This partnership gave RepTrak deeper, more diverse data. RepTrak now offers better insights to its global clients.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
LexisNexis used Sendoso to launch a creative account-based marketing campaign targeting legal firms. The campaign featured curated cocktail kits and... personalized messages to engage prospects. By coordinating efforts across 45 sales reps, LexisNexis scaled the campaign nationally. The result was an impressive 1100% ROI. This success led LexisNexis to expand their marketing strategy across the country.
Corefactors helped First Advantage speed up background verification by 35%. The platform unified contact management, data verification, and reporting. Staff... hiring increased by 20% due to instant connectivity. Application fraud dropped by 50% with faster, consistent checks. Corefactors enabled multi-channel communication and a single dashboard for all interactions.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Top Stories in Information Services about adoption of E-Commerce Platform software
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Wolters Kluwer N.V.
- Information Services
- Very Large
Alphen aan den Rijn, Netherlands
Wolters Kluwer used Intershop to boost digital product sales and expand globally. They unified two e-commerce shops on a single... platform with a headless architecture. The solution supports multiple countries and languages, and integrates with Bloomreach Experience Manager. Customers report a better shopping experience and higher ratings. The platform enables rapid rollout to new markets worldwide.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
How Public Relations is Delivering ROI for Information Services Leaders
S&P Global
- Information Services
- Very Large
New York, USA
S&P Global used Quorum to track and report on public affairs activities across teams in the US, Europe, and Asia. Before Quorum, the... team relied on Excel, which was slow and hard to manage. With Quorum, they log meetings, emails, and stakeholder interactions in real time using the mobile app. The platform lets them analyze engagement data and quickly create reports for executives. Now, building ROI reports takes minutes, helping the team show their value and work smarter.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Information Services Clients Speak: The Impact of deploying Lead Generation solutions
Spokeo
- Information Services
- Medium
Pasadena, USA
CloudSponge helped Spokeo onboard over 30,000 accounts by enabling bulk contact imports from Gmail, Yahoo, and other providers. Spokeo used CloudSponge... to let users quickly add contacts, leading to over 4 million new connections in their dashboard. The integration delivered a 30-50x ROI compared to building and maintaining the technology in-house. CloudSponge's support and always-up-to-date integrations were key factors in Spokeo's decision. Spokeo's team could focus on core features instead of maintaining complex integrations.
The Logit Group, Inc.
- Information Services
- Medium
Toronto, Canada
GetProspect helped The Logit Group, Inc. grow its customer base by 20% in just 3 months. The company used GetProspect's... email finder and email verifier tools to find and verify leads. The platform allowed the team to search for potential clients using advanced filters and enrich their data. Email verification improved deliverability and protected their domain reputation. The Logit Group streamlined lead generation and boosted sales with GetProspect.
Jobson Medical Information (Jobson Optical Group)
- Information Services
- Medium
New York, USA
BlueConic helped Jobson Medical Information unify customer data from eight websites into single profiles. This enabled Jobson to launch Jobson... Profile Insights, a new marketing service for clients. Using BlueConic, Jobson created targeted segments and personalized campaigns. One campaign achieved a 25% click-through rate on banners, a 68.5% email open rate, and a 5.4% email click-through rate. The campaign also delivered over 100 high-quality contacts to the client’s sales team.
Labroc used Vainu to transform its sales process. Before Vainu, prospecting took up to two days and relied on outdated... lists. With Vainu's real-time company data integrated into their CRM, Labroc now completes prospecting in about two hours. Automation keeps their CRM updated and helps create dynamic customer segments. The team saves time on manual tasks and can focus more on customer work. Vainu's data is now central to Labroc's daily sales routine.
OptinMonster helped ChinaImportal grow their email list by 200%. They used Yes/No optins to increase webinar registrations by 18%. Exit-intent... popups recovered 11% of abandoning visitors. Sidebar optins added hundreds of readers to their webinar funnel each month. ChinaImportal used split testing to improve conversion rates, especially on mobile. They tracked results using Google Analytics integration.
A leading US-based provider of commercial data, analytics, and business insights
- Information Services
- Large
USA
Nexsales helped a leading US-based data provider boost monthly revenue by 3. 7X. The company faced slow lead flow and...manual sales tasks. Nexsales unified campaign data and automated lead enrichment. AI-driven outreach and real-time dashboards improved sales team productivity. Pipeline doubled and connected dials rose 67%. Time to first touch improved by 6X.
Information Services Success stories in Driving ROI and Results using Sales Intelligence solutions
Labroc
- Information Services
- Small
Oulu, Finland
Labroc used Vainu to transform its sales process. Before Vainu, prospecting took up to two days and relied on outdated... lists. With Vainu's real-time company data integrated into their CRM, Labroc now completes prospecting in about two hours. Automation keeps their CRM updated and helps create dynamic customer segments. The team saves time on manual tasks and can focus more on customer work. Vainu's data is now central to Labroc's daily sales routine.
Diffbot's Knowledge Graph helped Zippia improve company data accuracy by 50%. Zippia needed reliable company data for its career platform... but faced gaps and inaccuracies. After integrating Diffbot, Zippia ran tests and saw a measurable reduction in wrong company information. Diffbot extended its API to support custom queries, making integration fast and easy. Zippia quickly enhanced its data quality and coverage for users.
Thomson Reuters
- Information Services
- Very Large
Toronto, Canada
HG Insights helps Thomson Reuters sales teams know who to target, what to offer, and when to engage. Before using HG... Insights, teams relied on internal data and instincts, missing timely signals. By combining first-party data with HG Insights’ intelligence, they spot buyer behavior changes and competitive threats. The platform gives early alerts for retention programs, letting managers act before issues grow. Sales teams now have actionable intelligence to make smarter, faster decisions.
ALLMEDX used Data Axle’s Inboxable team to improve email deliverability. They wanted to reach more healthcare professionals with important medical... content. The solution included new domain setup, real-time monitoring, and direct ISP communication. ALLMEDX achieved 100% inbox placement at major ISPs and increased open and click rates. Their IP and domain reputation improved, and their mailable audience grew safely.
Informa TechTarget (GTM)
- Information Services
- Very Large
London, UK
Autobound helped Informa TechTarget's GTM team book 184 meetings and generate $273K in revenue in seven months. The team faced... challenges with fragmented sales processes and too many untouched qualified contacts. Autobound automated research and personalized outreach, activating previously dormant segments. The solution enabled personalized messaging at scale across six business units. The team achieved a 4x ROI in seven months and projects a 9x annual ROI.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Technology Provider (Fortune 1000)
- Information Services
- Very Large
Billtrust helped a global technology provider automate billing and payments. The company previously mailed 760,000 invoices monthly, straining internal resources.... Billtrust’s payment portal enabled 24/7 invoice access and supported a shift from print to digital. The provider achieved a 71% electronic presentment rate and converted over 33,000 customers to digital invoicing in one year. Now, they send over one million bills monthly, with 800,000 sent by email.
Tipalti Accounts Payable helped KlarisIP cut costs by 30%. KlarisIP reduced contributor onboarding time from 100 days to two weeks.... Manual payment processes were replaced with automated, tax-compliant workflows. Contributors can now submit tax forms and choose payment methods online. KlarisIP improved service for global content contributors and scaled operations for clients like National Geographic.
BlueSnap helped Arizent consolidate billing and payments across multiple business lines. Arizent replaced manual processes and legacy payment systems with... BlueSnap’s integration for Sage Intacct. The solution automated invoice generation, payment collection, and offered more payment options like ACH. Arizent saw improved internal efficiency and a better customer experience. The BlueSnap team provided strong support and a consultative approach throughout the process.
Vena Complete Planning helped PRGX cut three weeks from their monthly reporting cycle. Before Vena, the finance team spent up... to three weeks each month on manual reporting tasks. With Vena, they automated consolidations and used a familiar Excel interface, leading to 100% user adoption. The team now generates reports in minutes and focuses on profitability analysis and forecasting. PRGX also avoided backfilling a finance role, saving costs and increasing efficiency.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Information Services examples of Driving Business Value with Sales Enablement
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Valkre helped UL Solutions unify account planning for all global and strategic accounts. Before Valkre, plans were scattered and teams... lacked visibility, risking stalled growth. Valkre delivered a centralized platform, integrating with Salesforce and Power BI, to streamline workflows and align teams. Now, 100% of UL Solutions' global and strategic accounts have value plans. The company improved forecasting, collaboration, and real-time updates across teams.
Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets them respond quickly and efficiently. Crunchbase saw a 30% increase in productivity. The company now has a scalable communications network for future growth.
Statista used Seismic to build a global sales enablement program from scratch. Before Seismic, Statista had no enablement team or... formal training. Sellers often used outdated data and inconsistent methods. Seismic helped standardize onboarding, sales methodology, and product knowledge. Now, sellers ask better questions and have deeper product knowledge. The sales team is more efficient and ready to win.
NielsenIQ used Sidetrade’s AI-powered platform to fix fragmented collections after acquiring GfK. They cut DSO and freed up working capital.... The platform predicted late payments using $7.5T in data. Global processes became standardized and teams gained AI-driven insights. This improved cash flow and empowered finance teams.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Dun & Bradstreet used SiteSpect to test a major domain migration from Hoovers. com to dnb.com. The marketing team needed...to maintain lead generation and conversion rates during the merge. SiteSpect enabled server-side testing and cross-domain tracking, allowing parallel tests and ongoing iteration. The team recreated the Business Directory on dnb.com and ran feature flag and redirect tests. After adjustments, they maintained a 100% conversion rate, avoided lead loss, and improved organic search traffic.
Heap helped Crunchbase collect a complete dataset on user behavior. Before Heap, Crunchbase struggled to track user actions and optimize... user flows. Heap’s automatic tracking let them segment users and analyze site interactions without engineering help. The team quickly used these insights to improve product usability and marketing campaigns. Now, Crunchbase can define user personas and test new features faster.
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Information Services Clients Speak: The Impact of deploying Presentation Software solutions
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
CrankWheel helps Salesgenie handle 98% of inbound leads within the first minute. Sales agents use Instant Demos to connect with... prospects fast and boost conversion rates. Onboarding and support teams use screen sharing to solve problems and improve retention. About 100 users at Salesgenie and Infogroup rely on CrankWheel daily. Customers and agents praise its ease of use and quick setup.
IDC (International Data Corporation)
- Information Services
- Large
Needham, USA
Beautiful. ai helped IDC analysts cut hours from presentation creation. Before, teams spent up to 70 hours a week on...content, with 30% of that time just organizing data. Smart Slides and AI-powered features let analysts focus on storytelling, not design. The new workflow made presentations faster to build and always on-brand. Analysts now find new insights and patterns in their data, improving the value of their reports.
Powtoon helped Dun & Bradstreet boost IT team engagement. The Information Security Director used Powtoon to create training videos for... compliance and security standards. Employees connected with a recurring Powtoon character, Ted, who became a team mascot. Ted appeared on stickers, posters, and even Halloween costumes. Powtoon videos made training fun and helped build company culture.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
GWI used Lattice to improve employee engagement and performance as they expanded globally. They replaced disconnected HR tools with Lattice’s... structured performance and engagement platform. Managers gained real-time insights into team performance and employee development. As a result, 91% of employees now complete engagement surveys and 98% of managers complete performance reviews. GWI built a skills-first culture that attracts and retains top talent in a competitive market.
Observe. AI's Auto QA helped Nations Info Corp analyze 100% of customer conversations, up from a small manual sample. This...led to a 2x improvement in save rates, from 9% to 18%. The company also reduced average handle time by 43%. Over 400 hours were saved annually by automating reporting and analysis. Nations Info Corp now makes faster, data-driven decisions in their contact center.
SalesScreen helped GWI double its SDR-driven pipeline from $2. 4M to $4.3M. The platform made it easy to track sales...competitions and show ROI. GWI saw a 30% increase in activities and 20% more opportunities. SalesScreen’s dashboards and analytics were easier to use than Salesforce. The tool unified teams across New York, London, and Singapore with real-time engagement.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Infogram helped PEI Group speed up its data visualization process. Before, making a simple chart took a long time and... needed many people. Now, PEI Group can make and publish charts in less than a minute. They went from a few charts a week to dozens. Infogram also made it easy to keep branding consistent and improved teamwork between editors and designers. Seven of the ten most popular articles now use Infogram charts, showing higher reader engagement.
Experian used AWS-native security tools to centralize and automate its cloud environments. The company reduced Amazon S3 bucket security alerts... by 80% in just two months. Misconfigurations are now fixed in 2–5 minutes instead of 24 hours. Over 400 accounts have standardized security controls. Experian’s teams spend less time on manual remediation and more on serving clients. The solution supports flexibility and compliance for internal teams and customers.
Experian used AWS-native security tools to centralize and automate its cloud environments. The company reduced Amazon S3 bucket security alerts... by 80% in just two months. Misconfigurations are now fixed in 2–5 minutes instead of 24 hours. Over 400 accounts have standardized security controls. Experian’s teams spend less time on manual remediation and more on serving clients. The solution supports flexibility and compliance for internal teams and customers.
Dun & Bradstreet
- Information Services
- Very Large
Jacksonville, USA
Dun & Bradstreet used Eptura to manage 2,880 spaces and 120,000 bookings yearly across 25 locations. The company unified desk... and space booking, visitor management, and parking in one platform. Eptura enabled fast deployment in six weeks and improved data-driven decisions. Employees now enjoy flexible workspaces and higher satisfaction. Real-time analytics help optimize space and streamline operations globally.
Experian used MediaValet to manage a global rebrand across 45 countries. The company faced challenges with inconsistent branding and asset... access. MediaValet provided a central digital asset management system. Teams now access and share assets easily. Brand consistency improved worldwide. Adoption was fast, and collaboration increased across business units.
Canto helped Aberdeen cut content search time by 10x. The team now manages over 20,000 digital assets in a central... hub. Advanced search and metadata features make it easy to find research reports and share them with clients. Wrike integration speeds up getting new content into circulation. Shareable links boost internal and external access. Aberdeen lowered content management costs and increased research ROI.
Canto helped Aberdeen cut content search time by 10x. The team now manages over 20,000 digital assets in a central... hub. Advanced search and metadata features make it easy to find research reports and share them with clients. Wrike integration speeds up getting new content into circulation. Shareable links boost internal and external access. Aberdeen lowered content management costs and increased research ROI.
Kantar chose Coupa as its new procurement platform. 50% of Kantar's spend now goes through Coupa. The company processed $42... million in invoices electronically since launch. Supplier onboarding time dropped from 60 to 12 days. Supplier risk assessments now take just 20 days, down from three months. Kantar aims for 12.5% supplier diversity by 2025, with 8% already achieved.
SMHI used Atex solutions to improve their publishing workflows. The project focused on digital and print content management. Atex provided... tools for multi-channel publishing and asset management. This helped SMHI streamline their content creation and distribution. The solution supported both digital and print needs. SMHI benefited from more efficient publishing processes.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
CrankWheel helps Salesgenie handle 98% of inbound leads within the first minute. Sales agents use Instant Demos to connect with... prospects fast and boost conversion rates. Onboarding and support teams use screen sharing to solve problems and improve retention. About 100 users at Salesgenie and Infogroup rely on CrankWheel daily. Customers and agents praise its ease of use and quick setup.
Information Services examples of Driving Business Value with Content Marketing
EcoVadis
- Information Services
- Large
Paris, France
Uberflip helped EcoVadis create personalized content experiences for every website visitor. EcoVadis used Uberflip to build targeted landing pages and... content streams for different buyer personas. This led to a 33% increase in hot leads and a 46% rise in MQL to SAL conversions. Marketing-attributed revenue grew by over 200%. EcoVadis also empowered sales reps with digital sales rooms for high-priority accounts.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Content Science delivered a training series to Thomson Reuters. The training helped launch the Center of Excellence for Content Marketing.... Team members gained a shared vocabulary and improved morale during change. The sessions empowered marketers to think strategically about content. Thomson Reuters accelerated decisions on content tools and technology.
Argus Media used Foleon to replace outdated PDFs and flipbooks with interactive, digital event guides. The new guides are mobile-friendly,... trackable, and align with Argus branding. Production time for each guide dropped to just 7 hours. The digital brochures led to a significant increase in form fills and higher event attendance. Argus Media now engages its audience better and drives more delegate sales with Foleon.
Questex used PathFactory’s Content Intelligence platform to shift from in-person to virtual events. They built resource hubs for each event,... making sponsor content easy to access and binge. Questex saw a 93% increase in views and a 105% lift in engagement time. The platform helped them collect more form submissions and deliver better insights to sponsors. This led to higher quality conversations with event leads.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
IFS assyst helped Creditsafe improve IT operations. The company automated more tasks and integrated Slack. Asset management became better. Service... ticket resolution times went down. Employees worldwide now get stronger IT support. Creditsafe increased its IT maturity with IFS assyst.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Information Services Success stories in Driving ROI and Results using Talent Management solutions
IRI Australia
- Information Services
- Large
Sydney, Australia
Arlo's training management software helped IRI Australia move from face-to-face to live online courses during the COVID-19 pandemic. The team quickly... shifted over 90% of their courses online. Arlo made it easy to update course info, contact participants, and manage registrations. Registration numbers increased significantly after the switch. The waitlist and event replication features saved time and reduced admin work.
Firstup helped Iron Mountain reach over 26,000 employees in 60 countries with targeted, personalized communications. The platform made it easy... to deliver important messages to different employee groups. Iron Mountain improved employee engagement and streamlined their tech stack. Data-driven insights changed how they communicate with their global workforce. Employees now get the right information at the right time, leading to better experiences.
EasySource helped EnsembleIQ fill two hard-to-fill roles in less than 20 hours. The team sourced over 1,500 candidate profiles and... received 80+ positive responses in just 2 hours. Recruiters booked interviews with 50+ relevant candidates. EnsembleIQ saw a 50% reduction in time-to-hire. The automation tool made it easy to find and engage top talent quickly.
J. D. Power used Greenhouse to improve their candidate experience. They wanted to make hiring faster and better. Greenhouse helped...them speed up their hiring process. The platform also made reporting easier. J.D. Power can now make better hiring decisions. Their candidates have a better experience.
Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets them respond quickly and efficiently. Crunchbase saw a 30% increase in productivity. The company now has a scalable communications network for future growth.
Experian used Tetherfi Secure Assist to improve remote contact center security. The company faced risks of data breaches and compliance... issues with remote agents. Tetherfi's Vision AI monitored agent behavior in real time and flagged high-risk actions. The solution ensured compliance with GDPR, HIPAA, and ISO standards. Experian gained full visibility and control over remote operations, improving data protection and business continuity.
Observe. AI's Auto QA helped Nations Info Corp analyze 100% of customer conversations, up from a small manual sample. This...led to a 2x improvement in save rates, from 9% to 18%. The company also reduced average handle time by 43%. Over 400 hours were saved annually by automating reporting and analysis. Nations Info Corp now makes faster, data-driven decisions in their contact center.
Commodity Systems Inc. (CSI)
- Information Services
- Small
Boca Raton, USA
AireSpring’s AirePBX Cloud Phone System helped Commodity Systems Inc. (CSI) move from an outdated on-premise PBX to a flexible cloud... solution. CSI eliminated all voice connection issues and improved remote work for nearly half its staff. The MaX UC Mobile app let employees manage calls from anywhere. CSI gained control to make PBX changes easily, without waiting for technicians. Customer service and billing support improved, letting CSI focus on business, not tech hassles.
Top Stories in Information Services about adoption of Field Sales software
BARC India
- Information Services
- Large
Mumbai, India
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
CreditSafe partnered with Nomalys to launch a mobile application. The goal was to make CreditSafe's corporate data accessible on the... go. This helped CreditSafe adapt to mobile trends and improve customer decision making. Clients can now manage receivables in real time from anywhere. The app offers greater reactivity and efficiency for users.
Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.
Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.
How Mobile Marketing is Delivering ROI for Information Services Leaders
BARC India
- Information Services
- Large
Mumbai, India
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
ikapadata used iFormBuilder by Zerion Software to speed up market and demographic surveys in South Africa’s townships. They replaced paper... surveys with Android devices, making data collection faster and more accurate. Real-time data access let them check quality and update databases instantly. Surveys that once took weeks now reach up to 1,500 respondents in three weeks. The platform also helped them train and employ local youth, supporting ethical business practices.
Notix helped Fani Pogody, a Polish weather information service, boost its push subscriber base by 20% in just six months. Fani Pogody switched... to Notix for faster notification delivery and flexible billing. Using Notix's scheduling and Time-To-Live features, they sent timely weather alerts to users. Daily returning users reached 20,000, making up 20% of total website traffic. Click-through rates also increased by 2.3%.
ConsumerAffairs used BrazeAI Agent Console to target low-engagement users. Their team automated campaigns for users who lacked enough behavioral data... for their main decisioning engine. With BrazeAI, they saw a 136% increase in revenue per send and a 69% increase in click-through rate. Match request rate rose by 60%, and overall revenue grew by 22% while sending 49% fewer emails. The team also saved up to 25 hours per week on manual work.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Comind. work helped LexisNexis standardize research processes across 40+ countries. The platform introduced controlled methodology templates and a managed knowledge...repository. Research project completion time dropped by 35%. Duplicate research was reduced by over 60%. New researcher onboarding time fell from 6 months to 2 months. Institutional knowledge is now documented and accessible for all teams.
Information Services examples of Driving Business Value with Project Management
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Comind. work helped LexisNexis standardize research processes across 40+ countries. The platform introduced controlled methodology templates and a managed knowledge...repository. Research project completion time dropped by 35%. Duplicate research was reduced by over 60%. New researcher onboarding time fell from 6 months to 2 months. Institutional knowledge is now documented and accessible for all teams.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
GWI used Lattice to improve employee engagement and performance as they expanded globally. They replaced disconnected HR tools with Lattice’s... structured performance and engagement platform. Managers gained real-time insights into team performance and employee development. As a result, 91% of employees now complete engagement surveys and 98% of managers complete performance reviews. GWI built a skills-first culture that attracts and retains top talent in a competitive market.
Engagedly helped Experian cut performance review time by 75%. The old manual process took four months. With Engagedly, reviews now... take just four weeks. Employee engagement rose by 10% in six months. All employees joined the new system within two weeks. Gamification and real-time feedback boosted participation and motivation.
Firstup helped Iron Mountain reach over 26,000 employees in 60 countries with targeted, personalized communications. The platform made it easy... to deliver important messages to different employee groups. Iron Mountain improved employee engagement and streamlined their tech stack. Data-driven insights changed how they communicate with their global workforce. Employees now get the right information at the right time, leading to better experiences.
J. D. Power used Greenhouse to improve their candidate experience. They wanted to make hiring faster and better. Greenhouse helped...them speed up their hiring process. The platform also made reporting easier. J.D. Power can now make better hiring decisions. Their candidates have a better experience.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Partnership Leaders
- Information Services
- Small
USA
Checkbox helps Partnership Leaders survey over 2,000 members in 150+ countries. The platform's conditional branching keeps surveys relevant for busy... professionals. Partnership Leaders uses Checkbox for annual benchmarking, member feedback, and industry research. Survey data powers key reports like the State of Partnership Leaders and Ecosystem Compass. Checkbox enables high response rates and supports global data collection needs.
Poll Everywhere helped Innovation Leader energize live events and conferences. CEO Scott Kirsner used Poll Everywhere to engage audiences with... interactive polls and competitions. The tool allowed even introverted attendees to participate and share opinions. Competitions added a game show feel to virtual meetings, increasing engagement. Poll Everywhere made it easy to collect feedback and keep participants focused throughout events.
Experian migrated its voicesHUB online community to Recollective in 2017. The old platform limited research types, segmentation, and integration with... survey tools. Recollective enabled Experian to double community membership and boost engagement. The new platform allowed better segmentation, more research activities, and easier integration with outside panels. Experian now uses Recollective as a trusted partner for ongoing community research.
Measuring Live Chat Success in Information Services Deployments
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Tomedes used tawk. to live chat to connect with thousands of international clients. The company needed a chat platform that...worked across time zones and supported many languages. tawk.to’s knowledge base and translation features helped Tomedes answer questions quickly and in 45+ languages. Agents found the interface easy to use, which improved customer support. Secure encryption increased client trust and conversion rates.
LexisNexis used Form. io to transform its technology and become a market leader. The company ran multiple production applications with...a Form.io backend. Form.io handled complex backend tasks, making it easier to deploy forms and manage data. LexisNexis used forms as the user interface, data model, and API model. This helped them move faster and stop reinventing the wheel.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
OptinMonster helped ChinaImportal grow their email list by 200%. They used Yes/No optins to increase webinar registrations by 18%. Exit-intent... popups recovered 11% of abandoning visitors. Sidebar optins added hundreds of readers to their webinar funnel each month. ChinaImportal used split testing to improve conversion rates, especially on mobile. They tracked results using Google Analytics integration.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
NewtonX used Tremendous to send over $27. 3 million in incentives across 551,000 payouts in 20+ countries. The finance team...eliminated more than $24,000 in annual platform fees by switching from their old provider. Tremendous offered a global reward catalog and a clean dashboard, making it easy to manage both automated survey incentives and manual consultation fees. The team now saves 1–2 hours each month on reconciliation. Support requests from respondents dropped significantly after the switch.
Comarch E-Invoicing helped TÜV SÜD meet new German e-invoicing laws fast. The rollout took just two months for a global... company with 30,000 employees. Comarch integrated with many IT systems and ensured compliance in over 20 countries. TÜV SÜD reduced errors and costs by automating invoice processing. The solution also cut paper use, helping the environment.
Information Services examples of Driving Business Value with Contract Management
Democracy International
- International Development
- Small
Bethesda, USA
Outlaw helped Democracy International cut contract completion time by 50%. The platform replaced manual, paper-based processes with automated workflows and... digital approvals. Teams now use standardized templates, reducing contract errors to zero. Batch contract generation for HR tasks went from hours to just one hour. Outlaw's dashboard gives full transparency and control across remote offices. The solution improved accountability and saved significant time for global teams.
Thomson Reuters
- Information Services
- Very Large
Toronto, Canada
Thomson Reuters uses Workday with AI and machine learning to boost employee engagement. The company automates routine tasks, freeing staff... to focus on career growth. Workday surfaces personalized career opportunities and learning content. Employees find knowledge articles faster with digital tools. HR and IT teams align to improve the employee experience and data security. Thomson Reuters expands career advancement and learning using Workday Skills Cloud.
Relativity Contracts helped Kroll automate metadata extraction from over 15,000 legacy contracts. Kroll used custom generative AI prompts to ensure... accuracy and consistency. They centralized scattered contracts into a single searchable repository. Attorney review hours dropped, cutting review time from months to weeks. This led to major cost savings and better contract visibility.
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Crunchbase uses Dialpad to help its remote workforce connect with customers and prospects. The sales and service teams can work... from anywhere using Dialpad Connect. This setup lets them respond quickly and efficiently. Crunchbase saw a 30% increase in productivity. The company now has a scalable communications network for future growth.
Goldcast's Content Lab helped AspenCore cut post-event video editing time from two hours to five minutes. The team now uses... one tool instead of four for video repurposing. Social media engagement improved, with a single video post outperforming a 39-post graphic campaign. AspenCore now creates three or more videos per event, up from just one. The platform also supports new content formats like blogs and emails, saving even more time.
Information Services examples of Driving Business Value with CPQ
BARC India
- Information Services
- Large
Mumbai, India
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Information Services examples of Driving Business Value with Employee Monitoring
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Rippling helped Morning Consult grow from 200 to over 500 employees in two years while keeping a two-person admin team. The company saved... 500 hours per year on onboarding, offboarding, and reporting. Payroll processing time dropped by 84%. Rippling's integrations with Okta and workflow automation replaced manual tasks and reduced the need for three extra hires. Managers now access reports directly, freeing up the people ops team.
Information Services Clients Speak: The Impact of deploying Community Management solutions
BARC India
- Information Services
- Large
Mumbai, India
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Kantar chose Coupa as its new procurement platform. 50% of Kantar's spend now goes through Coupa. The company processed $42... million in invoices electronically since launch. Supplier onboarding time dropped from 60 to 12 days. Supplier risk assessments now take just 20 days, down from three months. Kantar aims for 12.5% supplier diversity by 2025, with 8% already achieved.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
CaptivateIQ helped Fitch Solutions, a global analytics provider, move from manual Excel-based commission management to a streamlined platform. The finance team... saved one day per week by automating commission calculations and reporting for over 140 sales reps. CaptivateIQ improved transparency, auditability, and compliance, giving reps self-service access to comp plans and statements. Approval workflows eliminated confusion and reduced payout disputes. The team now spends more time on analysis and managing commission spend.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Tegus used Continu to support rapid growth, scaling from 300 to 650 employees. They needed a learning management system to... improve onboarding and track training. Continu helped Tegus achieve a 98% learning engagement rate, a 35% increase from the previous quarter. The platform saved admins 373 hours yearly. Tegus now delivers onboarding, security, and professional development training across all teams.
Information Services examples of Driving Business Value with E-Commerce Software
TaxGuru
- Information Services
- Medium
Mumbai, India
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
DynamicWeb enabled Dansk Standard to launch a new webshop integrated with Microsoft Dynamics AX. The platform supports both B2C and... B2B customers, showing personalized prices, discounts, and order history. Users benefit from advanced search, filtering, and a streamlined purchase process. The solution improved navigation and made it easier to find and buy standards and manuals. The responsive design ensures a seamless experience on both desktop and mobile devices.
Information Services Clients Speak: The Impact of deploying Payment Gateways solutions
KlarisIP
- Information Services
- Small
New York, USA
Tipalti Accounts Payable helped KlarisIP cut costs by 30%. KlarisIP reduced contributor onboarding time from 100 days to two weeks.... Manual payment processes were replaced with automated, tax-compliant workflows. Contributors can now submit tax forms and choose payment methods online. KlarisIP improved service for global content contributors and scaled operations for clients like National Geographic.
BlueSnap helped Arizent consolidate billing and payments across multiple business lines. Arizent replaced manual processes and legacy payment systems with... BlueSnap’s integration for Sage Intacct. The solution automated invoice generation, payment collection, and offered more payment options like ACH. Arizent saw improved internal efficiency and a better customer experience. The BlueSnap team provided strong support and a consultative approach throughout the process.
Times Higher Education
- Information Services
- Medium
London, UK
Mile’s Smart Ad Refresh helped Times Higher Education double their ad inventory viewability from 42% to 85%. The solution used... real-time data and algorithms to refresh ads based on user engagement, not just time. This led to a 25-30% yearly revenue uplift and over 10% more direct campaign ad revenue. Programmatic campaigns saw a 25% increase in incremental revenue. The new approach improved user experience and attracted more advertisers.
Adapex helped WorthPoint, a leading online resource for art and collectibles, improve its ad revenue. They redesigned the site layout,... reduced ad units, and fixed page speed issues. Adapex used data-driven ad optimization to boost revenue per session (RPS) and user experience. WorthPoint saw a 36% increase in RPS, a 52% rise in viewability, and a 65% jump in RPM. The changes led to higher revenue with less site traffic.
CloudSponge helped Spokeo onboard over 30,000 accounts by enabling bulk contact imports from Gmail, Yahoo, and other providers. Spokeo used CloudSponge... to let users quickly add contacts, leading to over 4 million new connections in their dashboard. The integration delivered a 30-50x ROI compared to building and maintaining the technology in-house. CloudSponge's support and always-up-to-date integrations were key factors in Spokeo's decision. Spokeo's team could focus on core features instead of maintaining complex integrations.
UpViral helped Biotecnika double their leads in one month. Biotecnika ran a referral marketing campaign using UpViral, offering a $100... summer internship as the main prize. They also used milestone rewards like ebooks and workshops to keep participants engaged. The campaign generated 3,370 high-quality leads and grew their Telegram channel. Biotecnika learned that relevant incentives and simple landing pages drive better results.
Information Services Clients Speak: The Impact of deploying SEO solutions
Startup Geeks
- Information Services
- Small
Milan, Italy
Startup Geeks uses SEOZoom to manage their blog content strategy. They rely on SEOZoom for keyword research, competitor analysis, and... topic optimization. The platform helps them track keyword rankings and identify new content opportunities. SEOZoom supports their routine site monitoring and blog management. Startup Geeks finds SEOZoom essential for improving their SEO and growing their online community.
National Business Research Institute (NBRI)
- Information Services
- Small
Plano, USA
Oncrawl helped the National Business Research Institute recover from a drop in organic search traffic after a website redesign. Bill Hartzer used... Oncrawl to perform a technical SEO audit and analyze log files. The audit identified orphan pages and improved internal linking. NBRI gained 1,000 new keyword rankings and 31 top 3 keyword positions in three months. Daily organic visits reached 1,300 after the optimizations.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Experian used SundaySky to boost subscription upgrades and improve customer satisfaction. They targeted free trial users with videos explaining upgrade... benefits. Premium account holders received videos showing how to use more features. The video-powered experiences helped educate customers and drive engagement. This approach aimed to increase conversions and satisfaction.
Information Services Success stories in Driving ROI and Results using Knowledge Management solutions
Creditsafe
- Information Services
- Large
Cardiff, UK
Creditsafe used LiveTiles Intranet to improve workplace communication. The company wanted to boost employee satisfaction and create a more dynamic... work environment. With LiveTiles, Creditsafe connected teams across 23 offices in 13 countries. The new intranet helped strengthen company culture and made it easier for employees to share information. This led to a more engaged and satisfied workforce.
Aite Group used Bloomfire to improve new hire training and share best practices. The company needed a simple way to... capture and distribute onboarding content. Bloomfire let employees create and access hundreds of training materials easily. New hires can now learn at their own pace without manager help. Existing staff use the platform to stay updated on company changes. Management uses feedback to refine processes and encourage collaboration.
How Website Builder is Delivering ROI for Information Services Leaders
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Arlo's training management software helped IRI Australia move from face-to-face to live online courses during the COVID-19 pandemic. The team quickly... shifted over 90% of their courses online. Arlo made it easy to update course info, contact participants, and manage registrations. Registration numbers increased significantly after the switch. The waitlist and event replication features saved time and reduced admin work.
Measuring Personalization Success in Information Services Deployments
BARC India
- Information Services
- Large
Mumbai, India
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Information Services examples of Driving Business Value with Digital Signature
Goodfirms
- Information Services
- Medium
Washington, USA
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
Information Services Success stories in Driving ROI and Results using Security solutions
RH-ISAC
- Information Services
- Small
Washington, USA
Feedly helped RH-ISAC cut threat intelligence collection time by over 70%. The team reduced weekly intel gathering from 10 hours... to just 2-3 hours. Report summarization dropped from two hours daily to 15-20 minutes. RH-ISAC now sends ransomware alerts faster than other providers, alerting members ahead of competitors. Automated monitoring surfaces five Form 8-K filings monthly, letting the team proactively support members. The time saved lets RH-ISAC focus on strategic cybersecurity initiatives for 300+ member companies.
How Endpoint Security is Delivering ROI for Information Services Leaders
Experian
- Information Services
- Very Large
Dublin, Ireland
Experian used AWS-native security tools to centralize and automate its cloud environments. The company reduced Amazon S3 bucket security alerts... by 80% in just two months. Misconfigurations are now fixed in 2–5 minutes instead of 24 hours. Over 400 accounts have standardized security controls. Experian’s teams spend less time on manual remediation and more on serving clients. The solution supports flexibility and compliance for internal teams and customers.
LexisNexis used Sendoso to launch a creative account-based marketing campaign targeting legal firms. The campaign featured curated cocktail kits and... personalized messages to engage prospects. By coordinating efforts across 45 sales reps, LexisNexis scaled the campaign nationally. The result was an impressive 1100% ROI. This success led LexisNexis to expand their marketing strategy across the country.
Top Stories in Information Services about adoption of Advertising software
SMHI
- Information Services
- Large
Norrköping, Sweden
SMHI used Atex solutions to improve their publishing workflows. The project focused on digital and print content management. Atex provided... tools for multi-channel publishing and asset management. This helped SMHI streamline their content creation and distribution. The solution supported both digital and print needs. SMHI benefited from more efficient publishing processes.
How Sweepstakes is Delivering ROI for Information Services Leaders
AccuWeather
- Information Services
- Large
State College, USA
AccuWeather used Votigo to launch the "Warm Winter Wishes" instant-win sweepstakes. The campaign ran for 25 days and offered daily... prizes, a word puzzle game, and a photo gallery. Users could check personalized 45-day forecasts, blending fun with practical weather info. The campaign got over 305,000 entries and 300,000 page views. AccuWeather saw higher social reach, site traffic, and app engagement during the holidays.
Information Services Success stories in Driving ROI and Results using Digital Signage solutions
Informa
- Information Services
- Large
London, UK
Poppulo helped Informa improve internal communications for over 7,500 employees. Before Poppulo, Informa struggled to track message engagement and maintain... brand consistency in emails. With Poppulo, they now use targeted content, branded templates, and analytics to deliver relevant updates and measure impact. The platform supports change communications and event management, making internal comms a strategic partner. Employees now receive on-brand messages on any device, and management uses data to guide decisions.
Information Services Success stories in Driving ROI and Results using Conversational Marketing solutions
SaaStr
- Information Services
- Small
San Mateo, USA
Qualified and Piper the AI SDR Agent helped SaaStr turn inbound demand into $2. 5M in pipeline in five months....SaaStr used AI-driven, real-time engagement to qualify every website visitor and book 130+ meetings. The new process replaced slow manual follow-up with instant conversations and automated meeting scheduling. SaaStr increased pipeline by 150% and saw a 2.5X boost in closed-won revenue. Amelia AI now manages inbound engagement 24/7, capturing more opportunities without extra headcount.
How Social CRM is Delivering ROI for Information Services Leaders
BARC India
- Information Services
- Large
Mumbai, India
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Information Services Clients Speak: The Impact of deploying POS solutions
TaxGuru
- Information Services
- Medium
Mumbai, India
WP User Frontend helped TaxGuru automate user registration and content submission. TaxGuru used the plugin to let users register and... post content from the frontend. This made the process faster and easier for both users and editors. The number of content contributors grew a lot. Mailing about content became automated. Users liked the simple login and dashboard features. TaxGuru’s CEO praised the support team for quick help and bug fixes.
Tom Smith used HARO, a Cision company, for over 10 years to boost PR and communications. He generated several million... dollars in earned media for FMI Corporation and hundreds of thousands for Anua International, all without a PR budget. HARO helped him connect with journalists and build a large network. As a one-person marketing team, he secured major media coverage and wrote 1,500 articles for DZone.com. His work contributed to a successful company sale.
Kevel helped CoinGecko rebuild its ad infrastructure for scale. CoinGecko faced limits with rigid platforms, manual ad operations, and fragmented... tools. Kevel's API-first platform enabled flexible native ads, unified inventory, and a self-serve advertiser portal. Sponsored token listings unlocked new revenue streams. In six months, CoinGecko saw 125% revenue growth, 18% higher fill rates, and 272% more advertisers. The partnership drove fast, measurable results in ad monetization.
Information Services Success stories in Driving ROI and Results using Demand Side Platform solutions
Times Higher Education
- Information Services
- Medium
London, UK
Mile’s Smart Ad Refresh helped Times Higher Education double their ad inventory viewability from 42% to 85%. The solution used... real-time data and algorithms to refresh ads based on user engagement, not just time. This led to a 25-30% yearly revenue uplift and over 10% more direct campaign ad revenue. Programmatic campaigns saw a 25% increase in incremental revenue. The new approach improved user experience and attracted more advertisers.
Gong helped PitchBook make its global sales team 10x more efficient. PitchBook used Gong to streamline onboarding, training, and coaching... for nearly 1,000 reps. Managers now find coachable moments in minutes, saving hundreds of hours. Over 90% of the revenue team uses Gong to share best practices and improve workflows. Gong’s AI insights help PitchBook understand customer needs and scale globally.
Information Services examples of Driving Business Value with Inside Sales
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
Information Services Success stories in Driving ROI and Results using Visitor Management solutions
Dun & Bradstreet
- Information Services
- Very Large
Jacksonville, USA
Dun & Bradstreet used Eptura to manage 2,880 spaces and 120,000 bookings yearly across 25 locations. The company unified desk... and space booking, visitor management, and parking in one platform. Eptura enabled fast deployment in six weeks and improved data-driven decisions. Employees now enjoy flexible workspaces and higher satisfaction. Real-time analytics help optimize space and streamline operations globally.
Information Services Success stories in Driving ROI and Results using Customer Success Platform solutions
SPINS
- Information Services
- Medium
Chicago, USA
SPINS used ChurnZero to double its 1:1 customer coverage. The company needed to migrate a popular module and keep customers... engaged. ChurnZero helped SPINS segment customers, automate outreach, and track product usage. SPINS saw a 2% increase in SMB customer retention and a 54% reduction in at-risk revenue. The team achieved 100% proactive outreach and no cancellations during the migration.
Information Services Success stories in Driving ROI and Results using Sales Analytics solutions
BARC India
- Information Services
- Large
Mumbai, India
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Information Services Clients Speak: The Impact of deploying SMS Marketing solutions
BARC India
- Information Services
- Large
Mumbai, India
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Adstra used Viant's platform to reach caregivers making health decisions for families. They activated privacy-safe caregiver audiences using de-identified data.... With Viant’s Household ID technology, Adstra enabled precise targeting for health and wellness brands. Advertisers saw 69% lower CTV CPM and 100% more CTV impressions. This improved targeting helped brands engage key decision-makers in healthcare marketing.
Audiense helped Maven Road analyze IBM’s event audience data during COVID-19. Maven Road used Audiense to identify the top 20... sports and entertainment events with the highest audience affinity. They compared virtual and in-person event preferences for IBM’s sponsorship strategy. The analysis showed that attendees prefer sponsor booths at physical venues. Maven Road used these insights to guide IBM’s future event investments.
Thomson Reuters
- Information Services
- Very Large
New York, USA
Thomson Reuters used Oracle Autonomous Database on Oracle Cloud Infrastructure to power its ONESOURCE tax application. The move eliminated 6... to 12 hours of monthly downtime for patching and updates. ONESOURCE now processes over 10 billion tax transactions a year with zero downtime and millisecond speeds. Oracle's autoscaling and self-repairing features let Thomson Reuters focus on new features, not maintenance. Security and disaster recovery improved with Oracle Data Safe and GoldenGate.
How Video Platform is Delivering ROI for Information Services Leaders
Dun & Bradstreet
- Information Services
- Large
Shorthills, USA
Powtoon helped Dun & Bradstreet boost IT team engagement. The Information Security Director used Powtoon to create training videos for... compliance and security standards. Employees connected with a recurring Powtoon character, Ted, who became a team mascot. Ted appeared on stickers, posters, and even Halloween costumes. Powtoon videos made training fun and helped build company culture.
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Information Services Clients Speak: The Impact of deploying Data Security solutions
British Standards Institution
- Information Services
- Large
London, UK
Netskope helps British Standards Institution build a secure and consistent user experience worldwide. The organization faces evolving security threats and... new risks. Netskope supports BSI in adapting to technology changes and regulatory requirements. The solution enables BSI to protect users and data across global operations. BSI benefits from improved security and compliance management.
Measuring Social Media Marketing Success in Information Services Deployments
Goodfirms - Information Services - Medium
Zoho Billing helped Goodfirms manage complex subscription billing for over 102,000 clients. Goodfirms needed a flexible system to handle monthly,... quarterly, and yearly billing cycles. Zoho Billing allowed them to customize subscription start dates and easily update plans without re-entering payment details. The platform automated payment collection and reminders, saving time and reducing manual work. Goodfirms found Zoho Billing scalable and easy to tailor to their business needs.
BARC India - Information Services - Large
Salesforce Service Cloud helped BARC India boost field service productivity by 25%. The company unified panel and inventory management on... one platform. Field executives now conduct 15% more panel visits per day and reach 20% more households. Tableau dashboards track device health and data quality. Automation and real-time insights improved operational efficiency and data reliability.
Comperemedia, a Mintel Company - Information Services - Large
Comperemedia, a Mintel company, used Infegy Atlas to analyze Super Bowl LVI advertising. They needed fast, contextual social listening data... to measure audience response and brand moments. Infegy Atlas enabled them to track sentiment, trends, and demographics across social media. The team delivered a new market intelligence report in just 3 weeks. Their insights included a 5.8% increase in spend for Coinbase after a unique campaign.
Inmediata - Information Services - Small
Socialinsider helped Inmediata launch a unique social media analytics service in Argentina. The team switched from Socialbakers to Socialinsider for... better data access and lower costs. Inmediata used raw social media data to build a new business line and stand out from competitors. Monthly income increased by $1,000 after adopting Socialinsider. The company now offers a service that did not exist in their area before.
Bureau Veritas - Information Services - Very Large
Bureau Veritas used Dassault Systèmes’ 3DEXPERIENCE platform and Designed For Sea solution to drive digital transformation in its Marine & Offshore division. The platform improved... design review productivity by 20% and cut ship modeling time from two months to three weeks. Bureau Veritas enhanced collaboration, compliance, and project management across global teams. The solution enabled better structural analysis, stability calculations, and regulatory compliance for ship designs. These changes helped Bureau Veritas deliver safer, greener ships and respond faster to customer needs.
Executive Networks - Information Services - Small
Executive Networks needed a new platform to help staff manage customer information and research. Their old process was manual and... used many tools like Salesforce and Outlook. Arck Interactive built a custom solution using Elgg, with Salesforce integration, role-based access, and event management. Staff can now search, track engagement, and manage events in one place. The platform supports about 5,000 members and improves workflow for the team.
blueReport - Information Services - Small
blueReport, a Swiss media monitoring company, needed better social media tracking for its daily press reviews and long-term media analysis. Their existing system... could not integrate with social media due to API changes. They chose Determ for its strong export features and compatibility with both daily and long-term analysis needs. Determ automated many manual tasks, saving time for the team. The customer praised Determ’s responsive support and ongoing product improvements.
RH-ISAC - Information Services - Small
Feedly helped RH-ISAC cut threat intelligence collection time by over 70%. The team reduced weekly intel gathering from 10 hours... to just 2-3 hours. Report summarization dropped from two hours daily to 15-20 minutes. RH-ISAC now sends ransomware alerts faster than other providers, alerting members ahead of competitors. Automated monitoring surfaces five Form 8-K filings monthly, letting the team proactively support members. The time saved lets RH-ISAC focus on strategic cybersecurity initiatives for 300+ member companies.
Veteran Ratings - Information Services - Small
Veteran Ratings used OpenMoves to improve their paid search campaigns. They reduced cost per lead by 23% and increased lead... qualification rate by 32%. Google Ads conversion rate improved by 78%. The team optimized SEM strategy, keyword structure, and reporting. These changes helped Veteran Ratings get more qualified leads for less money.