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Driving ROI and results: Understanding the Impact of Digital Signature in Information Technology And Services

IDT (National Retail Solutions) - Information Technology And Services - Large

Newark, USA

Zoho CRM helped IDT and its subsidiary NRS unify sales, operations, and customer service for over 35,000 convenience stores. NRS replaced manual... spreadsheets and a failed Salesforce rollout with Zoho CRM, enabling automation, integrations, and streamlined workflows. The platform scaled from a few users to over 1,000, supporting rapid business growth and improved customer satisfaction. Integrations with telephony, shipping, and analytics tools further enhanced efficiency. Customer service, distributor management, and referral programs all run through Zoho CRM, driving better results across the business.

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Blue Voice - Information Technology And Services - Small

USA

Blue Voice used Apryse WebViewer to give police officers fast, AI-powered access to policy documents. Officers in over 200 departments... can now search, fill forms, and sign PDFs from any device. Blue Voice saved hundreds of admin hours for departments, with one saving 600 hours in a quarter. Apryse let Blue Voice focus on AI features instead of building PDF tools. The platform improved user experience and helped meet strict security rules.

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MSC Trustgate - Information Technology And Services - Small

Kuala Lumpur, Malaysia

MSC Trustgate needed a secure, compliant digital signing solution for Malaysia’s regulatory demands. The company chose Ascertia’s SigningHub, integrating it... via the Cloud Signature Consortium API. This allowed seamless connection of digital signature applications with trust service providers. The solution met strict security, compliance, and user experience requirements. MSC Trustgate now delivers trusted digital signing services to clients across industries.

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MSC Trustgate - Information Technology And Services - Small

Kuala Lumpur, Malaysia

MSC Trustgate needed a secure, compliant digital signing solution for Malaysia’s regulatory demands. The company chose Ascertia’s SigningHub, integrating it... via the Cloud Signature Consortium API. This allowed seamless connection of digital signature applications with trust service providers. The solution met strict security, compliance, and user experience requirements. MSC Trustgate now delivers trusted digital signing services to clients across industries.

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An organization in the artificial intelligence domain - Information Technology And Services - Medium

Rolustech built an AI-powered copilot for a client in the artificial intelligence sector. The solution automated Salesforce tasks using natural... language commands. Users saw a 60% increase in speed for Salesforce operations. The system reduced manual work, improved accuracy, and ensured continuous session management. Cloud-based deployment enabled easy scaling and reliable performance.

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Afry - Information Technology And Services - Large

Assently E-Sign helped Afry digitize its recruitment process. Afry now saves 60-80 minutes per contract and shortens handling time by... at least three days. The solution also cuts greenhouse gas emissions for each contract. Smart Templates let Afry customize contracts and import candidate data. The digital process gives a professional and user-friendly experience.

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Hublo - Information Technology And Services - Medium

Yousign helped Hublo simplify electronic signatures for healthcare professionals. Hublo faced issues with their old provider, like missing logs and... blocked contracts. Yousign's API gave full control, fast integration, and detailed tracking. In just a few months, 900 Hublo clients used Yousign, each generating about 70 contracts monthly. The solution improved reliability, user experience, and contract management.

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Driving ROI and results: Understanding the Impact of Digital Signature in Education

 

Vanderbilt University - Education - Large

Nashville, USA

Vanderbilt University used HID Global solutions to improve campus safety and security. The university needed a reliable way to protect... students, staff, and facilities. HID Global provided a secure access control system. This helped Vanderbilt University create a safer environment. The solution made it easier to manage who could enter buildings. The university now has better control over campus security.

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University of Toledo - Education - Large

Toledo, USA

TeamMate+ helped the University of Toledo's small internal audit team move away from spreadsheets and Word documents. The team gained... greater efficiency and improved standards reporting. Training sessions made it easier for the team to understand and use the software. Audit workflows became automated, saving time and increasing visibility across projects. The team was able to prepare for updated IIA Standards with better tools and support.

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Point Loma Nazarene University - Education - Medium

San Diego, USA

OneLogin helped Point Loma Nazarene University centralize identity management for 70,000 accounts. Before, the IT team spent up to 2... hours daily on manual provisioning and deprovisioning. The university struggled with fragmented authentication and lacked consistent MFA. With OneLogin, they eliminated custom syncs, automated user lifecycle tasks, and enforced MFA across all major apps. Security investigations became faster with a single authentication point. The team saved 360 hours of manual work each year.

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The Learning Hub - Education - Small

PDF Reader Pro helped The Learning Hub move from slow, paper-based processes to digital document management. Staff and students now... access data 40% faster. Student satisfaction scores rose by 25%. Project completion rates increased by 35%. The Learning Hub uses annotation, digital signatures, and secure access across devices for better collaboration and workflow.

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Masai School - Education

Revv helped Masai School automate their document workflow. Masai School used to spend over 800 hours on manual paperwork for... student agreements. With Revv, they cut turnaround time by 99% and reduced operational costs by 60%. The eSign feature made document signing fast and legal. Masai School now completes the process in 3 hours with just 2 people, down from 30.

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RCBC (Rowan College at Burlington County) - Education

airSlate helped RCBC digitize and automate key processes like student applications, employee evaluations, invoice approvals, and new hire workflows. No-code web forms... let RCBC collect applicant data and signatures in minutes. Invoice approvals now allow multiple people to collaborate securely in one workspace. New hire onboarding is fully automated, from pre-filled forms to notifications and reminders. Integration Bots move data between systems, keeping information secure and compliant.

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Recent adoption and success with Digital Signature software in Banking

 

Top 3 financial institution in Europe - Banking - Very Large

QuickSign enabled a top 3 European financial institution to deploy digital onboarding journeys in 7 countries using a centralized API gateway. The solution delivered... €3M+ in onboarding cost savings across 5 countries within 12 months. Go-to-market time dropped by 40%. The unified platform ensured local compliance and consistent digital identity flows. The client streamlined maintenance and reduced integration costs across Europe.

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Large Bank (Developed Market Example) - Banking - Large

emSigner helped a large bank in a developed market cut document processing times from days to hours. The bank used... a cloud-based eSignature platform integrated with core banking systems. Labor and courier costs dropped by up to 70%. The solution improved compliance and reduced paperwork. The bank now handles high volumes of documents faster and more securely.

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Hero (Heropay) - Banking - Small

Paris, France

Hero used Signicat's MobileID to solve cross-border compliance and security challenges. The fintech needed strong authentication for high-value transactions and... to meet strict PSD2 regulations. MobileID delivered fast, user-friendly authentication with advanced encryption and biometric features. Hero achieved full compliance, reduced fraud risk, and improved customer satisfaction. The solution enabled secure growth across Europe for Hero's all-in-one financial platform.

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BHD León - Banking - Large

Santo Domingo, Dominican Republic

OneSpan Sign helped BHD León, a leading bank in the Dominican Republic, implement electronic signatures during the pandemic. The bank needed... to keep clients and staff safe while maintaining service standards. They used e-signatures for supplier payments, internal approvals, and loan restructuring. The solution reduced branch visits and sped up document approvals. BHD León became the first bank in the country to use advanced e-signature technology for both internal and external processes.

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Digital Signature in Action in Other Industries

 

- Small

Angular Minds built a secure enterprise AI platform for an unnamed client. The platform gives employees access to GPT-4, GPT-4O,... and Perplexity through one interface. Local prompt screening blocks sensitive data from reaching external LLMs. Role-based access and audit trails ensure compliance and security. The solution replaced scattered AI tool use, reduced manual analysis time, and eliminated data leakage.

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Polo & Tweed - Recruitment - Small

Legalesign eSignature software helps Polo & Tweed speed up recruitment for high-net clients. 76% of documents are signed within 24... hours. The platform is easy to use and supports fast candidate registration. Polo & Tweed reports high satisfaction after four years of use. The software improves professionalism and client experience.

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Compliable - Gaming Compliance

SignWell's API helped Compliable solve major e-signature challenges in the gaming compliance industry. Compliable faced slow document processing, high costs,... and workflow disruptions with Adobe eSign. By switching to SignWell, they gained instant document processing and reduced expenses. Integration took only a few days. Compliable now delivers a seamless, fast, and cost-effective experience for clients needing regulatory compliance.

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Digital Signature in Action in Hospitality

XO - Hospitality - Medium

Fort Lauderdale, USA

XO used Docusign eSignature to replace slow, manual contract signing with a digital process. The sales team sped up contract... completion by 35%. Contract errors dropped by 50%. Clients can now sign agreements from anywhere, even in-flight, using mobile devices. XO saw higher customer satisfaction and faster revenue growth. Docusign eSignature gave XO a clear edge in private jet charter services.

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XO - Hospitality - Medium

Fort Lauderdale, USA

XO used Docusign eSignature to replace slow, manual contract signing with a digital process. The sales team sped up contract... completion by 35%. Contract errors dropped by 50%. Clients can now sign agreements from anywhere, even in-flight, using mobile devices. XO saw higher customer satisfaction and faster revenue growth. Docusign eSignature gave XO a clear edge in private jet charter services.

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La Cantera Resort & Spa - Hospitality - Large

Sertifi by Flywire helped La Cantera Resort & Spa speed up business processes and boost security. Staff now handle authorizations,... event contracts, and payments in one secure platform. Integration with Oracle OPERA cut manual work and made guest experiences easier. ACH payments lowered processing fees. Secure online forms improved PCI compliance and reduced fraud risk. Staff gained more time for revenue activities and guests found payments simple and safe.

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Driving ROI and results: Understanding the Impact of Digital Signature in Retail

Global office supply distributor - Retail - Very Large

Conga's cloud platform helped a global office supply distributor achieve a $74M revenue uplift after years of decline. The company replaced... manual quoting and outdated pricing tools with Conga Smart CPQ and Price Optimization and Management. Sales reps now generate quotes faster and manage up to 22,000 line items per quote. The platform improved profitability and time-to-quote on over $1B in contract sales. Dynamic pricing and streamlined processes let the distributor compete effectively during inflation.

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adidas - Retail - Very Large

Herzogenaurach, Germany

Akamai helped adidas protect its global ecommerce platform from sophisticated bot attacks. adidas faced scalping, account takeover, and scraping bots... that hurt profits and customer trust. Akamai's Bot Manager, Account Protector, and Content Protector blocked malicious bots and reduced fraud. The solution improved customer experience, cut infrastructure costs, and kept site performance high during peak events. Real customers now have fair access to high-demand products, and adidas reduced complaints and chargebacks.

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Digital Signature in Action in Media Production

 

59 Productions - Media Production - Small

London, UK

59 Productions used Dropbox and Dropbox Replay to speed up design and approvals for their global creative projects. The team stored,... shared, and refined complex design files in one place. Dropbox Replay let clients give frame-accurate feedback on video edits in real time. This streamlined collaboration and cut approval times for the Stranger Things: The First Shadow production. Dropbox helped 59 Productions keep all project files secure and accessible for their remote team.

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Blake Ridder - Media Production - Small

London, UK

Filmora helped Blake Ridder, a filmmaker and YouTuber, overcome slow, complex editing tools. He used Filmora’s templates and transitions to... create a director’s reel that matched his style. The easy interface let him focus on storytelling and emotion. His YouTube channel grew in subscribers and impact. Filmora made his filmmaking journey smoother and more rewarding.

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Driving ROI and results: Understanding the Impact of Digital Signature in Human Resources

 

ADP (Automatic Data Processing, Inc.) - Human Resources - Very Large

Roseland, USA

AlphaTrust e-Sign helped ADP cut paperwork processing from days to minutes. ADP used AlphaTrust to automate electronic signatures for sales... and HR documents. This reduced errors and boosted sales productivity. Clients enjoyed a faster, easier signing process. ADP saved money by eliminating paper and mailing costs. Secure audit trails ensured compliance with regulations.

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Veterans Alliance - Human Resources - Small

USA

Secured Signing helped Veterans Alliance digitize their recruitment paperwork. The team integrated Secured Signing with Bullhorn to send, sign, and... store documents online. Recruiters now use mobile-friendly, reusable forms for job offers and contracts. This change saved time, reduced paperwork, and supported rapid business growth. Veterans Alliance did not need to hire extra administrators as a result.

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The Digital Signature Blueprint for Better Selection Decisions in Construction

 

A leading European homebuilder - Construction - Large

UK

Foxit PDF Editor helped a leading UK homebuilder cut high IT costs. The company used Foxit Admin Console to optimize... license allocation. This reduced software waste and improved productivity. Workflows became faster and document management got better. The switch saved money and made daily tasks easier.

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Renta - Construction - Large

Renta used Oneflow to digitalize its equipment rental process. Before, they relied on manual paper order slips and on-site signatures,... which caused errors and delays. With Oneflow, Renta now sends SMS links for digital signing and archiving. This makes it easy to track rentals and reduces mistakes. The new system speeds up work and improves control for both staff and customers.

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Recent adoption and success with Digital Signature software in Hospital And Health Care

 

University of Maryland Upper Chesapeake Health - Hospital & Health Care - Large

Bel Air, USA

Nintex Advanced Workflow helped University of Maryland Upper Chesapeake Health automate HR onboarding. Manual processes slowed productivity and made compliance... harder. With Nintex, HR staff now fill out a form in 10 minutes to trigger new employee accounts and access. Automation reduced IT workload and minimized errors. Staff can now focus more on patient care instead of admin tasks.

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National Clinical Homecare Association (NCHA) - Hospital & Health Care - Small

UK

eSign helped the National Clinical Homecare Association digitise prescription processing. The old paper-based system caused delays and risked lost NHS... prescriptions. eSign's digital solution, integrated with Microsoft Power Automate, reduced prescription process time by 80%. The project saved over £95,000 annually and cut 9,172kg of CO2 in one year. Staff reported better audit logs and fewer delays for at-risk patients.

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Recent adoption and success with Digital Signature software in Consumer Goods

 

L'Oréal - Consumer Goods - Very Large

Paris, France

L'Oréal's merchandising team uses Repsly to boost sales in every store. The team equips its field reps with Repsly to... improve in-store execution. This helps them maximize product visibility and drive more purchases. The solution supports retail sales reporting and field team management. L'Oréal benefits from better merchandising and increased sales performance.

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L'Oréal - Consumer Goods - Very Large

Paris, France

L'Oréal used Ironclad to support their shift to online sales. They adopted digital contracting to streamline their sales process. This... helped them manage contracts faster and more efficiently. The change supported their $200 million annual revenue in online sales. Ironclad made contract management easier for L'Oréal's team.

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Recent adoption and success with Digital Signature software in Non Profit Organization Management

 

Brightpoint - Non Profit Organization Management - Medium

Fort Wayne, USA

Brightpoint used signNow to digitize paperwork during the pandemic. They quickly collected digital signatures, saving money and protecting staff and... families. Real-time tracking made it easy to see who signed documents. Bulk send let them reach 300 families at once. Even people with little tech experience could use the tool. Brightpoint now runs a paperless office and saves on printing costs.

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The Latest Digital Signature Deployments delivering value in Insurance

Zinnia - Insurance - Medium

New York, USA

Zinnia used Okta's Auth0 platform to unify identity management and speed up client onboarding. They integrated 25 identity providers and... reduced new client integration from months to just 1–2 sprints. The platform manages over 10,000 users per enterprise customer and supports both human and AI identities with fine-grained authorization. Adaptive MFA and a bring-your-own-IdP model improved security and user experience. Zinnia now delivers a scalable, secure, and seamless partner experience for insurance workflows.

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The Latest Digital Signature Deployments delivering value in Real Estate

 

Transnation Title - Real Estate - Small

Grand Rapids, USA

Transnation Title used dotloop to improve collaboration with real estate agents. The platform helped streamline real estate transactions and reduce... administrative tasks. Agents benefited from real-time oversight and fewer emails, freeing up time for client service. Transnation offered certified dotloop training to agents, boosting their efficiency. Dotloop enabled the title company to provide more services at no extra charge, enhancing agent productivity and satisfaction.

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Recent adoption and success with Digital Signature software in Government Administration

 

Shoalhaven City Council - Government Administration - Medium

Nowra, Australia

Nitro PDF Pro helped Shoalhaven City Council boost productivity by 364%. The council switched from a complex licensing system to... Nitro’s easy-to-manage solution. IT staff no longer spend time allocating licenses. All 1,300 employees now use Nitro for editing and converting PDFs. The council reached 100% license utilization in the first quarter. Nitro is now the default PDF tool for the organization.

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Recent adoption and success with Digital Signature software in Medical Devices

 

E-Billing Solutions - Medical Billing - Small

USA

E-Billing Solutions uses RMail to send encrypted emails with patient health information. The company relies on RMail daily to meet... HIPAA privacy laws. RMail works smoothly with Outlook, making it easy for staff to use. E-Billing Solutions has trusted RMail for 10 years. Other systems were harder to use than RMail.

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Digital Signature in Action in Accounting

RSM Plus - Accounting - Medium

Copenhagen, Denmark

Penneo Sign helped RSM Plus speed up their document signing process. Before Penneo, signing documents by mail took weeks. Now,... most documents are signed and returned within an hour. The integration with CaseWare made the switch easy for auditors and clients. RSM Plus saved time on manual admin work and improved data security with GDPR-compliant storage.

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The Digital Signature Blueprint for Better Selection Decisions in Pharmaceuticals

GSK - Pharmaceuticals - Very Large

Lightico’s Digital Completion platform helped GSK cut consent form turnaround times to just 8 minutes. GSK’s contact center needed a... faster way to collect patient consent for Voice of Customer testimonials. The old process was slow and caused delays. With Lightico’s eForm and eSignature solution, agents now collect signatures instantly during calls. Completion rates improved, and GSK can share more testimonials across the company. This digital process boosts productivity and credibility.

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The Latest Digital Signature Deployments delivering value in Utilities

Öresundskraft - Utilities - Medium

Helsingborg, Sweden

Öresundskraft used Scrive EC to digitize document workflows in the energy sector. Before Scrive, they relied on manual and partly... digital processes for contracts and internal approvals. Scrive EC enabled secure, compliant digital signatures and integrated with their case management system. Employees quickly adopted the solution, improving efficiency and transparency. The company now benefits from better compliance, automated retention policies, and higher employee satisfaction.

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The Latest Digital Signature Deployments delivering value in Health Wellness And Fitness

 

Practo - Health, Wellness And Fitness - Large

Bangalore, India

MSB Docs helped Practo speed up contract signing with e-signatures. Practo cut processing time from days to hours. The company... saw a 65% faster onboarding rate. Cost and time savings reached 55%. Productivity increased by 75%. Practo improved compliance and secure storage of agreements. Staff can now sign contracts from any device, anywhere.

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The Latest Digital Signature Deployments delivering value in Telecommunications

Mobifon (now Vodafone) - Telecommunications

E-Lock Bulk Signer helped Mobifon automate its invoice signing process. Mobifon needed to handle thousands of invoices daily for 5... million subscribers. Manual signing was slow and costly. E-Lock's solution made the process automatic and paperless. The company cut printing and postage costs. The solution ensured legal compliance and saved many man hours. Mobifon improved efficiency and service levels.

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The Digital Signature Blueprint for Better Selection Decisions in Financial Services

 

ZenEquity - Financial Services - Medium

Bengaluru, India

ZenEquity used Signeasy's API to embed eSignature workflows into their ESOP management platform. The challenge was handling large volumes of... sensitive legal documents quickly and securely for startups. Signeasy enabled seamless, in-platform signing, eliminating the need for email-based document exchange. The integration was fast, taking just one month, and required no custom development. ZenEquity benefited from real-time document tracking and client-specific grant templates.

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Digital Signature in Action in Automotive

local car dealer - Automotive

eSignAnyWhere helps a local car dealer sign contracts digitally. The salesman prepares the contract on a computer and sends it... to a tablet using email, QR code, or a notification system. Alice and Frank sign the contract on the tablet with a biometric signature. The signed document syncs with the server and a copy is sent to the customer by email. This process makes buying a car faster and easier.

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Digital Signature in Action in Events Services

 

Activate The Space - Events Services - Small

Orlando, USA

Play Digital Signage helped Activate The Space manage high-resolution LED board content. The company needed a simple, reliable digital signage... solution for 4K and 8K displays. Play Digital Signage offered an easy setup, user-friendly interface, and strong support. Activate The Space now uses Play in 99% of its productions. The software is affordable and adaptable for both technical and non-technical users.

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