Success Stories | Customer Results & Use Cases in the Medical Devices

Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Sanity helped Laerdal move from fixed licensing to cloud-based subscriptions for their medical training devices. Laerdal used Sanity to deliver... medical scenario scripts in real time to a global network. The platform enabled parallel development of code and content, speeding up project timelines. Sanity's flexible data modeling supported multilingual interfaces for users worldwide. Laerdal improved workflow efficiency and content delivery with Sanity.
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LiveTiles Intranet helped Widex launch a global healthcare enterprise intranet fast. Widex needed a central platform for communication and collaboration... across its worldwide teams. LiveTiles delivered a customizable intranet on Office 365, accessible to over 2,000 users, including those at production units and sales companies. The solution enabled targeted news distribution, local sub sites, and collaborative workspaces. Widex staff now share resources and updates easily, supporting company-wide goals and engagement.
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Objective helps ResMed speed up product launches and meet strict medical regulations. Over 1,400 users in 18 countries use Objective... for content, collaboration, and process management. ResMed relies on Objective to connect teams and improve business processes. The solution supports compliance with local and international health standards. ResMed has seen consistent growth and global reach with Objective's support.
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Amagno helped Neuromedex GmbH manage growing documentation needs. The company used Amagno's document management system to organize sales, accounting, purchasing,... and marketing files. Neuromedex liked the user-friendly workflows and fast search features. The digital invoice workflow saved time. Amagno fit well with Neuromedex's business processes.
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Emitrr's AI-powered rule engine helped Zynex Medical save over 32 staff hours each month by automating the sorting of 10,000+ inbound SMS messages. The solution enabled... bulk SMS campaigns, increasing patient outreach capacity by 3–4 times. Automated replies to missed calls recovered 30–40 leads monthly. Prescription-to-sale conversions rose by up to 18%. Zynex scaled communication without hiring more staff, improving efficiency and patient engagement.
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Document Locator helped The Anspach Effort, Inc. manage over 500,000 paper and electronic records. Before, finding documents could take hours.... With Document Locator, users now find records in seconds. The system supports digital signatures and tracks document access for compliance. An FDA audit showed record retrieval time was cut in half. Anspach plans to expand Document Locator to more departments.
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Contentverse helped St. Jude Medical, now part of Abbott, move from paper to digital records. The company faced risks of... data loss and compliance issues with paper-based systems. Computhink implemented a turnkey document management solution. St. Jude Medical achieved compliance with SOX and regulatory guidelines. They improved document security, retrieval speed, and productivity. The new system prevented data loss and enabled disaster recovery.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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Genmed used Lumiya from Vision33 to digitize and automate supplier invoice processing. The solution integrated with SAP Business One and... improved the customer experience with a purchasing portal. During the pandemic, Genmed kept clients’ expense management running without disruption. Staff could work remotely and quickly add new elements to the system. Lumiya gave Genmed more flexibility and efficiency in their operations.
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Syndigo helped Ypsomed, a Swiss medical technology company, improve product data management. Ypsomed faced challenges with manual updates and fragmented... systems, causing delays and errors. By using Syndigo’s syndication solution, Ypsomed automated data processes and centralized product information. This led to faster product launches, better data quality, and lower operational costs. Customer satisfaction increased due to accurate and consistent product data across all channels.
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Compliance Navigator helped Smart Surgical Appliances manage MDR and IVDR documents for compliance. The company needed a cost-effective way to... track changing standards and reduce risk. Compliance Navigator gave real-time notifications and expert commentary, making compliance easier. The platform saved time and made sure products met the right requirements. Smart Surgical Appliances now has more confidence and peace of mind in their compliance process.
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Cognidox Lean eQMS helped Coalesce manage large volumes of technical documents for medical device compliance. Coalesce needed a flexible system... that fit their business and worked with their existing operations. Cognidox supported fast implementation and helped Coalesce pass their ISO 13485 audit. Auditors praised the quality control and document structure enabled by Cognidox. The support team provided helpful guidance during setup.
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Alcon uses Veeva Vault to manage clinical, regulatory, quality, commercial, and medical operations. The company faced challenges with multi-Vault release... management and changing business needs. Alcon implemented a robust governance process and a 'configure not customize' approach for Veeva Vault releases. Over four years, Alcon delivered more than 350 Vault enhancements. This strategy improved risk transparency and strengthened Alcon's partnership with Veeva.
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Lasernet helped Direct Conversion improve customer communications. The company needed more flexible and professional document design than their ERP system... allowed. Lasernet integrated with Dynamics AX and let staff create branded documents easily. The installation took two weeks. Direct Conversion now edits documents in-house, saving time and money. The solution increased efficiency and improved brand image.
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Docmosis Cloud helped Evac Guide create and manage emergency planning documents. Before Docmosis, Evac Guide used HTML to PDF conversions,... which was hard and inflexible. Switching to Docmosis made PDF generation easy and improved template control. The team now uses about 17 templates, including a complex 40-page document. Non-technical staff can help with formatting, saving tech staff time. Docmosis made document management faster and more consistent.
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Document Manager helped Polymermedics, a UK injection moulding company, manage huge volumes of regulated data. The company needed to meet... strict compliance and audit standards in the medical devices sector. Document Manager enabled instant access to records, improved traceability, and saved large amounts of staff time. Five departments now use the system for HR, finance, engineering, quality, and warehouse records. The digital system replaced paper processes and delivered a strong return on investment.
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MasterControl helped Weaver and Company move from paper-based to digital quality and production records. The company faced challenges with document... management, collaboration, and regulatory compliance. MasterControl's electronic QMS and production solutions improved data integrity, access, and visibility. Integration with NetSuite ERP reduced errors and sped up batch release, cutting release time by about half. Employees quickly adopted the new system, making processes faster and more reliable.
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Odoo helped AMSBIO automate workflows and centralize data across global branches. Before, AMSBIO struggled with manual processes and disconnected systems.... Target Integration implemented Odoo, automating inter-company transactions and streamlining data uploads. Upload times dropped from hours to minutes. AMSBIO improved efficiency, cut costs, and saw better customer satisfaction.
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Act! helps Asian Medical, Inc. manage 15,000 global contacts. The CRM organizes calls, meetings, and tasks for daily operations. Michael... O’Malley uses Act! to streamline communication and track sales data. Outlook integration logs every email and sales activity. A switch to Salesforce failed due to missing features, leading to a return to Act!. Act! supports business growth and strong dealer relationships worldwide.
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Dräger needed a professional CRM solution to support its global growth and connect multiple locations. The company chose SuperOffice for... its user-friendly interface and easy integration with Outlook and ERP systems. Implementation took just three months, enabling fast adoption across teams. SuperOffice provided a clear view of customer projects and linked SAP data for better customer insights. The Customer Service module helped Dräger's helpdesk quickly process requests from hospitals, improving service quality.
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Sage Copilot helped SUPER B PLUS GROUP LTD® improve efficiency. The company supplies medical devices globally. They used Sage to... turn chaos into clarity. Sage Copilot unlocked new opportunities for the business. The solution made their operations smoother. This led to better results for the team.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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Alcon uses Veeva Vault to manage clinical, regulatory, quality, commercial, and medical operations. The company faced challenges with multi-Vault release... management and changing business needs. Alcon implemented a robust governance process and a 'configure not customize' approach for Veeva Vault releases. Over four years, Alcon delivered more than 350 Vault enhancements. This strategy improved risk transparency and strengthened Alcon's partnership with Veeva.
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Paramantra CRM helps a global medical devices manufacturer improve support and save lives. The company makes tools for eye exams,... medical lasers, and solutions for neurosurgery, dentistry, gynecology, and oncology. Paramantra connects the central response team with regional managers and field engineers. The cloud-based CRM gives all teams access to customer data and activity reports. Field teams stay connected and management gets real-time data for better decisions.
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Prospect CRM helped Forestadent fix miscommunication and outdated processes. The CRM integrated with Exchequer and email marketing, making setup fast... and easy. Forestadent reduced admin time and improved efficiency. They saw more sales and better email campaign results. The online shop, powered by Prospect eCommerce, made buying easier for customers.
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Exeevo CRM helped Johnson & Johnson improve expert engagement in medical device manufacturing. The company faced challenges with scattered communication... and fragmented systems. Exeevo CRM unified data and enabled seamless multi-channel communication. Real-time analytics gave actionable insights for better engagement. As a result, J&J improved onboarding satisfaction and expanded adoption across global business units.
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Apptivo CRM and Finance apps helped Zeltiq automate invoice processing. Zeltiq replaced manual invoice handling with an online portal for... suppliers. This reduced errors and sped up approvals. Management gained real-time visibility into payments and billing. The solution cut overhead costs and improved efficiency for supplier payments.
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OutSystems helped Medtronic launch Click, a personalized employee portal for over 80,000 staff. Medtronic faced challenges with complex IT systems... and strict data privacy rules. The portal improved user experience and made it easier for employees to find, fix, learn, and request what they need. OutSystems enabled rapid development without replacing back-office systems. The solution increased operational efficiency and supported better work-life balance.
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Simplicate helped Elephant save 15% time on project planning. Before, Elephant used multiple tools and often noticed high workloads too... late. With Simplicate, all project details are in one place. The team now plans 6-9 months ahead instead of 4-6. Elephant also increased its average realized hourly rate by 15%. The company uses the saved time to improve client experience and internal processes.
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A medical equipment manufacturer improved supply chain efficiency by 30% using a Salesforce portal. CRMJetty developed the portal to enhance... tracking and communication. This led to a 20% reduction in workflow disruptions. Real-time updates improved coordination between suppliers and teams.
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Salesforce Service Cloud, Health Cloud, and Experience Cloud helped a North American medical device manufacturer connect service cases with device and patient data. The company faced... challenges with siloed systems, manual regulatory workflows, and limited automation. Cyntexa integrated Salesforce solutions to automate compliance, unify case and device visibility, and enable omni-channel support. The result was faster, more personalized support, improved regulatory compliance, and greater self-service for patients and providers.
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Salesforce Service Cloud, Health Cloud, and Experience Cloud helped a North American medical device manufacturer connect service cases with device and patient data. The company faced... challenges with siloed systems, manual regulatory workflows, and limited automation. Cyntexa integrated Salesforce solutions to automate compliance, unify case and device visibility, and enable omni-channel support. The result was faster, more personalized support, improved regulatory compliance, and greater self-service for patients and providers.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Seismic helped Aerogen cut sales cycle length by 56% and boost average deal size by 39%. Aerogen used Seismic to... automate manual sales tasks and connect marketing and sales teams. The platform integrated with Salesforce, making it easier to track seller activity and share content. Aerogen saw a 54% increase in sellers reaching targets and a 48% rise in time spent selling. Seismic enabled Aerogen to deliver better buyer experiences and improve sales productivity.
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Kaon Interactive built a 3D product tour application for Thermo Fisher Scientific’s Invitrogen Attune NxT Flow Cytometer. The tool enabled... offline, interactive demos, solving challenges with physical product demonstrations and unreliable internet. After launch, Thermo Fisher saw a 50% higher close rate for leads engaging with the 3D tours versus standard collateral. The application was deployed globally, embedded on product pages, and used at trade shows. It reduced demo costs and improved lead quality for the sales team.
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Membrain helped Mermaid Medical Group replace spreadsheets and siloed data with a single sales platform. The company needed a CRM... that matched its people-first culture and supported sales teams without micromanagement. Membrain was rolled out in phases, starting with basic workflows and expanding to pipeline management and performance tracking. Adoption was strong across regions and roles. Sales projects and goals are now visible and actionable in one place, supporting growth and collaboration.
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Isansys used Synap to deliver medical device training to clinicians worldwide. They needed an online platform to support face-to-face training... and help onboard new users. Synap enabled microlearning, breaking training into short sessions for busy hospital staff. The platform included micro assessments to ensure understanding before progressing. Synap's system met hospital security standards and was easy for clinicians to use.
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Ideals Virtual Data Room helped Aerolase manage sensitive data during a major fundraising effort. Aerolase used Ideals to securely share... documents with investors and save about $3,000 per month in man-hours. The platform's 24/7 support and flexible access controls made it easy for the team and investors to use. After adopting Ideals, Aerolase grew revenue from $7 million to $43 million in six years. The VDR also improved Aerolase's reputation with institutional investors.
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SoloFire helped BD Bard track how sales reps share files with customers. The platform gives instant notifications when customers view... shared files. This lets reps follow up quickly while interest is high. Marketing now gets real analytics on which sales assets work best. BD Bard uses SoloFire to improve sales enablement and asset tracking.
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Enhatch's preoperative planning software helped 3D Systems launch over 650 patient-specific cutting guides for total ankle replacement. The portal enabled... seamless collaboration, custom workflows, and role-based access for surgeons, engineers, and reps. AI-driven features improved efficiency, data transfer, and case tracking. The solution streamlined logistics, approvals, and communication, supporting faster surgeries and better outcomes.
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Showell helped Teprel centralize sales content and improve team collaboration. Teprel now shares up-to-date proposals, catalogs, and presentations with clients... and partners. Sales reps use Showell to access the right materials instantly in meetings. Analytics from Showell guide follow-ups and messaging. Teprel reports faster decisions and better communication across teams and suppliers.
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PFL helped Medtronic automate their product sampling program. Medtronic faced long turnaround times, high costs, and no tracking for sample... shipments. PFL integrated with Medtronic’s marketing automation platform, enabling automated, tracked, and scalable sample delivery. This cut turnaround time by 89% and reduced per-sample costs by 80%. Medtronic gained end-to-end reporting and improved customer experience.
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Showpad helped Corilus improve customer satisfaction by streamlining content management and sales processes. Before Showpad, Corilus struggled with outdated documents... and inefficient information sharing. With Showpad, marketing keeps documents current and sales teams always have the right information. Corilus uses Showpad Collections to organize and share digital contracts and documents with customers and prospects. The sales team now tracks how customers interact with shared content, leading to stronger relationships and better customer experiences.
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Hillrom Holdings, Inc faced challenges in their sales processes due to a fragmented customer experience and inaccurate quotes. They needed a... digital transformation to improve their go-to-market strategy. Hillrom implemented Zilliant CPQ, which led to a 22% increase in user satisfaction, a 56% reduction in quote cycle time, and a $1 million increase in quote volume. The solution streamlined sales, improved pricing accuracy, and enhanced customer interactions, leading to faster conversions and happier customers.
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Mediafly value selling tools helped NxStage Medical, Inc. improve sales presentations. Before, the team used a complex spreadsheet that made... it hard to show value to customers. With Mediafly, NxStage created an interactive app that made it easy to share clinical and economic benefits. Sellers could quickly access tailored content and send custom reports to customers. This change led to better sales alignment and helped NxStage exceed sales goals. Deal velocity increased by 300%.
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Mediafly value selling tools helped NxStage Medical, Inc. improve sales presentations. Before, the team used a complex spreadsheet that made... it hard to show value to customers. With Mediafly, NxStage created an interactive app that made it easy to share clinical and economic benefits. Sellers could quickly access tailored content and send custom reports to customers. This change led to better sales alignment and helped NxStage exceed sales goals. Deal velocity increased by 300%.
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Infogain built iOS and Android apps for a medical device maker. The apps collect real-time patient data from wearable devices... for hip and knee replacement recovery. Data syncs to the cloud, letting clinicians track progress and adjust care remotely. A telemedicine feature connects doctors and patients. 800 patients were tracked in three years, with 70 medical professionals involved. The solution improved patient and provider satisfaction.
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Mediafly value selling tools helped NxStage Medical, Inc. improve sales presentations. Before, the team used a complex spreadsheet that made... it hard to show value to customers. With Mediafly, NxStage created an interactive app that made it easy to share clinical and economic benefits. Sellers could quickly access tailored content and send custom reports to customers. This change led to better sales alignment and helped NxStage exceed sales goals. Deal velocity increased by 300%.
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Dexcom used Valkre to bring all customer account information into one place. Before Valkre, teams worked in silos and missed... chances to collaborate. Valkre's software unified account management and let Dexcom activate features at their own pace. Teams improved cross-functional collaboration and streamlined business reviews. Dexcom's new approach led to recognition as Outstanding Partner of the Year by customers.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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MMCI Holdings unified tax compliance across four business units by switching to TaxCloud. Their old provider, TaxJar, could not integrate... with Odoo, causing workflow issues. TaxCloud’s API and pricing fit MMCI’s needs and worked with their Odoo ERP. Sodexis ensured a smooth integration and ongoing support. MMCI now relies on TaxCloud for real-time tax calculations and plans to automate all sales tax filings.
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Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
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ResMed automated its subscription billing with BillingPlatform. The company replaced manual, multi-step billing processes with a modern revenue lifecycle management... platform. This helped ResMed reduce the risk of revenue leakage and support rapid growth in its subscription offerings. BillingPlatform enabled automated invoicing and revenue recognition for usage-based subscriptions. ResMed can now scale its global billing needs as it expands into software and services.
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Sage Copilot helped SUPER B PLUS GROUP LTD® improve efficiency. The company supplies medical devices globally. They used Sage to... turn chaos into clarity. Sage Copilot unlocked new opportunities for the business. The solution made their operations smoother. This led to better results for the team.
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Sage Copilot helped SUPER B PLUS GROUP LTD® improve efficiency. The company supplies medical devices globally. They used Sage to... turn chaos into clarity. Sage Copilot unlocked new opportunities for the business. The solution made their operations smoother. This led to better results for the team.
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Sage Copilot helped SUPER B PLUS GROUP LTD® improve efficiency. The company supplies medical devices globally. They used Sage to... turn chaos into clarity. Sage Copilot unlocked new opportunities for the business. The solution made their operations smoother. This led to better results for the team.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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Everlance helped PhysioTech, a medical equipment provider, modernize their mileage and expense reimbursement process. Before Everlance, staff tracked mileage and... expenses on paper, wasting time and causing confusion. Everlance gave them a single, easy-to-use platform for both drivers and admins. The software saved hours each week by automating logs and reports. PhysioTech valued Everlance’s real human support and found the process much simpler and faster.
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Billtrust Digital Lockbox helped a leading medical equipment supplier save over $2. 2 million in annual fees by automating virtual...card payments. The company processed $219 million in payments across 43,742 transactions in 2020. In Q1 2021, they managed $88 million over 16,770 payments. Automation allowed them to reassign several full-time employees to other projects. The solution improved efficiency and reduced costs for their accounts receivable team.
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Younium helped ReadySet Surgical fix bottlenecks in their quote-to-cash process. The platform unified sales, finance, and operations for better teamwork.... Real-time dashboards gave ReadySet fast insights and helped them make quick decisions. They switched to dynamic, usage-based pricing for more flexibility. ReadySet found Younium more user-friendly than other subscription management tools.
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Emagia helped ConvaTec transform its global order-to-cash process. ConvaTec used Emagia to improve accounts receivable operations across many countries, languages,... and currencies. The company faced challenges with digital transformation during the pandemic. Emagia's automation, analytics, and AI tools made the process faster and more efficient. ConvaTec saw better performance and adopted best practices for finance operations.
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ConnectWise Asio, with ScreenConnect, ConnectWise PSA, and ConnectWise RMM, helped HuFriedy Group cut IT resolution times and boost scalability. The IT team... managed 1,500 PCs worldwide, moving from slow phone support to instant remote access. ScreenConnect enabled fast troubleshooting, smooth Windows 11 migration, and improved end-user trust. Automation with ConnectWise PSA and RMM reduced manual work and centralized IT management. HuFriedy Group now supports global growth with a unified, scalable IT platform.
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Jedox helped DÜRR DENTAL centralize sales and financial data for users in over 40 countries. The company integrated ERP systems... Epicor and IFS with Jedox, creating a unified sales dashboard and enabling daily access to key figures. Contribution margin dashboards and automated currency conversion improved financial reporting and intercompany reconciliation. Budgeting and sales planning processes are now mapped in Jedox, supporting real-time plan/actual comparisons. The finance team can make changes independently, speeding up development and performance management.
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Phocas Software helped Medical Supply Company (MSC) speed up reporting and data analysis. Before, MSC struggled with slow, complex SAP... Business One reports. Phocas made it easy for the sales team to create their own dashboards and reports. Now, they can spot at-risk accounts and sales opportunities fast. Customers also benefit from automated monthly sales and usage reports. Phocas integrates with SAP, making business intelligence simple for all skill levels.
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RadPhysics Services LLC used Nevron Chart for . NET to improve data visualization in their medical error reduction program for...radiation oncology. The company needed clear, robust graphics to present clinical results and support communication with hospital administrators and physicians. Nevron helped RadPhysics migrate to the latest charting version, providing custom support and visual enhancements. The new charts made data easier to understand and improved acceptance of the software. RadPhysics praised Nevron for its appearance, ease of use, and strong technical support.
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Alcon used Cube's semantic layer and Agentic Analytics to fix metric inconsistency and reduce AI risk. Before Cube, teams had... different KPI definitions and slow dashboard updates. Cube gave Alcon a single data model and strong access control. Now, users get fast, self-service analytics and answers beyond dashboards. The new system builds trust and cuts down on dashboard development.
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MobileFrame helped MicroVention, a medical device company, replace paper-based inventory counts with a mobile solution. Sales reps now use handheld... devices with scanners to track inventory at hospitals. This eliminated transcription errors and sped up cycle counts. Office and field staff productivity increased. MicroVention saw a 97% boost in field force efficiency and real-time reporting for better management decisions.
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Stimulsoft Reports helped Lafayette Instrument add reporting and exporting features to their software. The integration was fast and easy. The... flexibility of Stimulsoft Reports made it simple to fit their needs. Support from Stimulsoft was quick and helpful. Lafayette Instrument improved their software with better reporting tools.
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C3 Generative AI for Regulatory Documentation helped a leading medical device company cut hazard analysis report time by 99%. The company serves... over 40 million patients each year and spent half its R&D budget on documentation. C3 AI configured its generative AI to automate hazard analysis, achieving 80-90% accuracy. Quality engineers now spend less time on paperwork and more on high-value tasks. The solution reduced variability and improved document quality.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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SetPoint Medical uses Solver to simplify their budgeting process. John Long, VP of Operations, says Solver helps them refresh forecasts... in just a few hours each quarter. The tool lets them track expenses closely and match them to activities and budgeted dollars. This ensures they capture all needed financial data. Solver makes budgeting faster and more accurate for SetPoint Medical.
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ConnectWise Asio, with ScreenConnect, ConnectWise PSA, and ConnectWise RMM, helped HuFriedy Group cut IT resolution times and boost scalability. The IT team... managed 1,500 PCs worldwide, moving from slow phone support to instant remote access. ScreenConnect enabled fast troubleshooting, smooth Windows 11 migration, and improved end-user trust. Automation with ConnectWise PSA and RMM reduced manual work and centralized IT management. HuFriedy Group now supports global growth with a unified, scalable IT platform.
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Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
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Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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PROS helped a medical devices company improve their RFP response times. The company used PROS to automate and optimize pricing... and offers. This allowed the team to spend more time focusing on customers. With PROS, the company responded to RFPs four times faster. The solution supported digital transformation and efficiency.
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Hillrom Holdings, Inc faced challenges in their sales processes due to a fragmented customer experience and inaccurate quotes. They needed a... digital transformation to improve their go-to-market strategy. Hillrom implemented Zilliant CPQ, which led to a 22% increase in user satisfaction, a 56% reduction in quote cycle time, and a $1 million increase in quote volume. The solution streamlined sales, improved pricing accuracy, and enhanced customer interactions, leading to faster conversions and happier customers.
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XaitCPQ helped Penlon, a British medical device company, increase quoting capacity and eliminate errors. Before, Penlon used spreadsheets that caused... mistakes and delays. The sales team had to check and re-enter quotes, slowing the process. With XaitCPQ, regional sales managers create accurate quotes anytime, anywhere. The company now has better control, more efficiency, and higher productivity. Margin and profit control improved, and quoting is faster and more reliable.
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PROS helped a medical devices company improve their RFP response times. The company used PROS to automate and optimize pricing... and offers. This allowed the team to spend more time focusing on customers. With PROS, the company responded to RFPs four times faster. The solution supported digital transformation and efficiency.
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PROS helped a medical devices company improve their RFP response times. The company used PROS to automate and optimize pricing... and offers. This allowed the team to spend more time focusing on customers. With PROS, the company responded to RFPs four times faster. The solution supported digital transformation and efficiency.
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Hillrom Holdings, Inc faced challenges in their sales processes due to a fragmented customer experience and inaccurate quotes. They needed a... digital transformation to improve their go-to-market strategy. Hillrom implemented Zilliant CPQ, which led to a 22% increase in user satisfaction, a 56% reduction in quote cycle time, and a $1 million increase in quote volume. The solution streamlined sales, improved pricing accuracy, and enhanced customer interactions, leading to faster conversions and happier customers.
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Hillrom Holdings, Inc faced challenges in their sales processes due to a fragmented customer experience and inaccurate quotes. They needed a... digital transformation to improve their go-to-market strategy. Hillrom implemented Zilliant CPQ, which led to a 22% increase in user satisfaction, a 56% reduction in quote cycle time, and a $1 million increase in quote volume. The solution streamlined sales, improved pricing accuracy, and enhanced customer interactions, leading to faster conversions and happier customers.
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Cincom CPQ helped Helmer Scientific, a medical devices manufacturer, cut quote generation time by 88%. Helmer integrated Cincom CPQ with... Microsoft Dynamics CRM and Fourth Shift ERP. This improved quote accuracy and streamlined order management. The solution boosted sales efficiency, so Helmer did not need to hire more sales reps. The system is now more scalable and ready for future growth.
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Administrate helped Siemens Healthineers automate 90% of their training operations. The company needed to centralize and standardize global training for... advanced medical equipment. Before, they used many disconnected tools and manual processes. Administrate provided a single, integrated platform with strong APIs and reporting. Siemens Healthineers saw a 190% increase in global enrollment and a 233% rise in regional participation. The platform enabled consistent, efficient training worldwide.
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Seismic helped Aerogen cut sales cycle length by 56% and boost average deal size by 39%. Aerogen used Seismic to... automate manual sales tasks and connect marketing and sales teams. The platform integrated with Salesforce, making it easier to track seller activity and share content. Aerogen saw a 54% increase in sellers reaching targets and a 48% rise in time spent selling. Seismic enabled Aerogen to deliver better buyer experiences and improve sales productivity.
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Totara LMS helped Dermaroller cut onboarding time by 50%. The platform enabled global, standardized e-learning for dermatology and aesthetics. 98%... of users now complete required certifications. Automated compliance tracking and reporting save over 100 hours of admin work monthly. Mobile access and microlearning boost engagement and support Dermaroller’s worldwide growth.
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Intuitive Surgical used Qstream to boost knowledge retention after launching new messaging for their DaVinci product. The company ran a... video pitch contest using Qstream’s microlearning platform. 700 sales reps were invited, and 426 videos were submitted. The contest led to 60% engagement and helped standardize messaging. Managers used the videos for coaching and to set a gold standard for future training.
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Sysmex used Eurekos LMS to deliver product training to over 100,000 customers worldwide. The company needed to educate customers and... partners at scale. Eurekos LMS helped Sysmex overcome key obstacles in customer education. The platform enabled transformational product training. Sysmex reached a global audience with their training programs.
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Johnson & Johnson Vision used a learning development solution for training on the ELITA femtosecond laser system. The solution included... custom eLearning, game-based modules, and animation. The training helped staff learn how to use the new laser system. The approach improved engagement and knowledge retention. The project focused on product training in the medical devices industry.
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Teleflex implemented SAP SuccessFactors solutions to gain a clear overview of HR operations and standardize processes, creating a single source of truth for their HR data.

Dokeos LMS and Dendreo help Dentsply Sirona deliver online training. The company uses these e-learning tools to train employees in... the dental sector. Dokeos supports Dentsply Sirona with product innovation and customer feedback. The result is a strong digital learning experience for staff. Dokeos and Dendreo manage both training content and administration.
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Learning Pool's Adaptive Compliance suite helped a global medical technology company improve its compliance training. The company needed to reduce... training time and make courses more relevant for its 70,000 employees worldwide. With Learning Pool, they customized training by job role and region, delivered content in 19 languages, and used analytics to improve results. The new program saved 16,469 hours of seat time, provided targeted training to 113,964 learners, and delivered $500,000 in cost savings.
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Learning Pool's Adaptive Compliance suite helped a global medical technology company improve its compliance training. The company needed to reduce... training time and make courses more relevant for its 70,000 employees worldwide. With Learning Pool, they customized training by job role and region, delivered content in 19 languages, and used analytics to improve results. The new program saved 16,469 hours of seat time, provided targeted training to 113,964 learners, and delivered $500,000 in cost savings.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Countly helped IrisVision improve onboarding and product adoption for its wearable vision technology. The analytics platform gave IrisVision clear insights... into user friction points and product usage trends. This led to better onboarding services and more effective product roadmap planning. IrisVision used Countly to identify what drives retention and quickly act on data to boost customer experience. The team now relies on Countly for planning updates and understanding customer behavior.
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ScriptPro used emfluence to boost booth traffic at the JFPS Conference. They wanted more people to see their new robot... demo. emfluence ran a LinkedIn Sponsored InMail campaign targeting federal pharmacy professionals. The campaign sent 1,459 messages and got a 54% open rate. ScriptPro saw a 41% increase in badges scanned at the event.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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Axtria delivered an insights-driven next best action (NBA) engine for a leading medical device company subsidiary. The AI/ML-powered solution gave... sales teams timely recommendations for customer segmentation and detailing. The NBA engine was customized for each market and used the company’s own data and analytics systems. Results included more daily cardiology surgeries, better sales opportunities, and increased product repurchases. This case highlights the impact of advanced analytics and real-time insights in medical device sales.
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Pipefy helped Becton Dickinson standardize customer registration across 20+ LATAM countries. Before Pipefy, BD used ServiceNow, SharePoint, email, and spreadsheets,... leading to delays and manual work. The Master Data team struggled with decentralization and tracking SLAs. With Pipefy, BD gained flexibility, conditional logic for document collection, and an intuitive platform for global teams. This improved efficiency and process control in their customer onboarding workflows.
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Teleflex implemented SAP SuccessFactors solutions to gain a clear overview of HR operations and standardize processes, creating a single source of truth for their HR data.

Document Manager helped Polymermedics, a UK injection moulding company, manage huge volumes of regulated data. The company needed to meet... strict compliance and audit standards in the medical devices sector. Document Manager enabled instant access to records, improved traceability, and saved large amounts of staff time. Five departments now use the system for HR, finance, engineering, quality, and warehouse records. The digital system replaced paper processes and delivered a strong return on investment.
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Össur used Jama Connect to improve its product development process. The company needed a requirements management solution with strong traceability... and dynamic content management. Jama Connect helped Össur boost efficiency and speed in development. Key improvements included better impact analysis, traceability, and test management. This led to faster and more organized product development for Össur.
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MeisterTask helped UEBE Medical GmbH cut 95% of internal emails in their marketing team. The company switched from a complex... ERP system to MeisterTask for project management. Onboarding was fast and easy, with most teams now using the tool. Teams now manage tasks, meeting notes, and communications in one place. This change made projects more transparent and saved time for everyone involved.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Million Tech implemented an RFID Inventory System for a top Hong Kong medical supplies manufacturer. Manual inventory tracking caused frequent... errors and slow reconciliation with hospitals. The RFID solution linked each item to delivery notes and expiry dates, enabling instant identification and rapid stock rotation. Inventory reconciliation time dropped by 80%. Picking accuracy rose from 85% to 99.5%. The system built trust with hospital clients and freed staff for higher-value tasks.
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Aha! helped ResMed organize feature requests from global teams. Before, requests were scattered in emails and Excel, making it hard... to track needs. With Aha!, ResMed set up an ideas portal and created clear product roadmaps. The team now shares updates easily with stakeholders using Aha! notebooks. Integration with Jira lets teams see development status in real time. Product teams feel more confident and connected across regions.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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Proggio helped Alcon, a global leader in eye care, replace complex spreadsheets with visual project management. Project managers gained a... clear view of projects and better resource allocation. Real-time dashboards enabled instant updates and saved time on reporting. Visual workstreams made project status easy to understand for all stakeholders. Alcon improved decision-making and aligned projects with enterprise goals.
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QMS by Discus IT Pvt. Ltd. helped a renowned medical laboratory improve efficiency and compliance. The lab faced challenges with... regulatory compliance, manual document control, and audit preparation. QMS automated document management, audit trails, and reporting. The lab cut document management time by 50% and audit prep time by 40%. Operational costs dropped by 30%. The lab now works faster, saves money, and meets compliance standards more easily.
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Pimcore helped intros Medical Laser GmbH centralize product data and automate content repurposing. The new platform reduced duplicated data by... 90% and cut time to market by 40%. The website now supports multilingual content and streamlines lead generation. Sales and marketing teams can update product info faster and more consistently. The scalable solution enables easy expansion as the company grows.
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Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
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Ambu used DynamicWeb B2B eCommerce and PIM to manage complex product data for hospitals and rescue services. The new solution... improved local business processes and reduced manual errors. Ambu structured its product catalog by medical profession, making ordering easier for customers. Local editors now manage country-specific sites with simplified workflows. The platform strengthened Ambu’s brand and reduced time spent updating product information.
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Syndigo helped Ypsomed, a Swiss medical technology company, improve product data management. Ypsomed faced challenges with manual updates and fragmented... systems, causing delays and errors. By using Syndigo’s syndication solution, Ypsomed automated data processes and centralized product information. This led to faster product launches, better data quality, and lower operational costs. Customer satisfaction increased due to accurate and consistent product data across all channels.
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Akeneo Product Cloud helped Starkey cut product update time from 60 minutes to 1. 5 minutes. Starkey replaced manual, IT-heavy...processes with a single source of truth for product data. Teams now manage enrichment and updates without developer help. Akeneo’s Salesforce integration streamlined product launches and reduced stress. Non-technical users can now update product info quickly, boosting agility and efficiency.
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Expandly helped an international distributor of medical supplies sync stock across six websites in the UK and Germany. Before Expandly, the... company faced overselling and duplicate work. With Expandly, they gained full stock visibility and could separate sales data for UK and EU, sending correct info to Xero. This improved efficiency, restored their reputation, and enabled high growth. The ability to update listings across all sites saved time and made operations easier.
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Billtrust Digital Lockbox helped a leading medical equipment supplier save over $2. 2 million in annual fees by automating virtual...card payments. The company processed $219 million in payments across 43,742 transactions in 2020. In Q1 2021, they managed $88 million over 16,770 payments. Automation allowed them to reassign several full-time employees to other projects. The solution improved efficiency and reduced costs for their accounts receivable team.
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Sendcloud helped Cardio Scan make their shipping process faster and easier. Cardio Scan sells medical devices and nutrition bars. Before... Sendcloud, their shipping was slow and complex. With Sendcloud, orders import directly from the shop, saving time and work. The process is now automated and more affordable. Cardio Scan can offer more shipping options and branded tracking emails.
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Sana Commerce Cloud helped AOSS Medical Supply save 50-100 hours for their sales team. Before, their old platform struggled with... complex orders and had less than 80% uptime. Sana Commerce Cloud enabled 100% adoption and doubled uptime. The new system removed manual order processing and improved customer satisfaction. AOSS now onboards new facilities faster and plans to add analytics and MRP integration.
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ShippingEasy helped Partners Medical Supplies Inc. improve order and shipping management. The team can now check shipment status quickly by... recipient, order, or tracking number. Integration with Amazon Seller Fulfilled Prime lets them buy shipping without logging into Amazon. Custom shipping profiles save time when shipping 100 items a day. Customer service is easy to reach and helpful.
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Physicians Technology used Agiliron to manage direct and eCommerce sales. The company found Agiliron easy to use from the first... day. The software helped them handle customer data and sales channels. Agiliron was flexible and simple to set up. This made it easier for Physicians Technology to run their business.
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Sage Copilot helped SUPER B PLUS GROUP LTD® improve efficiency. The company supplies medical devices globally. They used Sage to... turn chaos into clarity. Sage Copilot unlocked new opportunities for the business. The solution made their operations smoother. This led to better results for the team.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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ManaMed uses Zoey as its order portal to capture and process online orders. Zoey helps ManaMed increase sales with less... effort. ManaMed provides innovative orthopedic devices for patient care. The solution streamlines order management for medical device sales. This leads to easier online ordering for customers.
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Prospect CRM helped Forestadent fix miscommunication and outdated processes. The CRM integrated with Exchequer and email marketing, making setup fast... and easy. Forestadent reduced admin time and improved efficiency. They saw more sales and better email campaign results. The online shop, powered by Prospect eCommerce, made buying easier for customers.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Comind. work helped Ansell cut approval times from weeks to days. The platform replaced undocumented email approvals with traceable, controlled...workflows. Every decision and exception is now documented and auditable. Ansell connected legacy systems and enforced business rules across departments. The solution expanded to training, lab reporting, and pricing workflows. Managers now verify compliance with real-time quality metrics.
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Grundium used Ubuntu Pro for Devices to secure its digital microscopes. The company needed to meet strict security rules for... patient data. Ubuntu Pro gave them regular patching and over-the-air updates. This helped Grundium keep its devices stable and safe. Grundium could now meet customer security needs and focus on improving its products. Thousands of Ocus Scanners stay compliant and reliable worldwide.
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Sage Copilot helped SUPER B PLUS GROUP LTD® improve efficiency. The company supplies medical devices globally. They used Sage to... turn chaos into clarity. Sage Copilot unlocked new opportunities for the business. The solution made their operations smoother. This led to better results for the team.
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Qodana helps Zynex Monitoring Solutions manage code quality. The company uses Qodana to check their code. This helps them find... problems early. It makes their software better. Zynex Monitoring Solutions trusts Qodana for code quality.
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Evatic helped Nerliens Meszansky manage service operations for laboratory equipment. Before Evatic, they used Excel and other tools, which made... it hard to track service and manage tasks. With Evatic, they gained real-time updates, automated invoicing, and detailed service reports. The integration with Visma accounting saved time and reduced manual work. Nerliens now delivers faster, more accurate service to customers.
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Million Tech implemented an RFID Inventory System for a top Hong Kong medical supplies manufacturer. Manual inventory tracking caused frequent... errors and slow reconciliation with hospitals. The RFID solution linked each item to delivery notes and expiry dates, enabling instant identification and rapid stock rotation. Inventory reconciliation time dropped by 80%. Picking accuracy rose from 85% to 99.5%. The system built trust with hospital clients and freed staff for higher-value tasks.
Show More..

WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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Fieldproxy helped HUCL digitize and streamline field service operations. HUCL faced issues with Excel and other inflexible tools, lacking data... and integration. Fieldproxy gave HUCL a 360-degree view of field operations, real-time tracking, and automated reports. Custom dashboards improved decision-making. Field sales operations improved by over 400%. HUCL chose Fieldproxy for its flexibility, cost-effectiveness, and strong customer support.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Files. com helped Singular Genomics deliver 100TB sequencing runs in hours instead of days. The company replaced legacy transfer tools...with a unified platform, making data delivery faster and easier. Scientists now get secure, one-click access to results. IT teams save time and money by retiring old systems and automating workflows. Files.com also simplified HIPAA compliance with built-in security features. This change supports Singular Genomics’ growth and scientific mission.
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ISI Group needed a document management system to comply with US FDA 21 CFR Part 11 regulations for electronic records and signatures. They evaluated 15... systems, focusing on compliance, cost, and usability. FileHold was chosen for its affordability, ease of use, and adequate compliance features. ISI Group validated FileHold by creating a formal protocol, defining intended use, and referencing vendor documentation. The system now supports regulatory recordkeeping and document approval processes.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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InterSystems Health Connect helped Medtronic connect its PillCam endoscopy platform to many EHR, PACS, and RIS systems. Medtronic used Health... Connect to reduce data integration costs and speed up deployments. The solution made it easy to exchange patient data and images across different healthcare IT systems. Medtronic improved product margins, accelerated revenue, and expanded sales opportunities. The company also increased customer satisfaction by removing interoperability barriers.
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vFairs helped ReSound host its first 24-hour global virtual conference. Nearly 10,000 people attended, compared to just 300 at their... previous in-person event. The virtual format saved costs on travel, hotels, and meals. Attendees joined from around the world and accessed live Q&A, 3D exhibitor booths, and downloadable resources. ReSound found the platform easy to use and plans to continue virtual events in the future.
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Dreamcast powered the virtual launch of the Samsung RS85 Prestige ultrasound system. The event used a fully customized platform with... live chat, product video streaming, and digital brochures. Attendees from around the world joined the launch online. The platform replicated a real-life event experience. The launch was described as a massive success by both teams.
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Dreamcast powered the virtual launch of the Samsung RS85 Prestige ultrasound system. The event used a fully customized platform with... live chat, product video streaming, and digital brochures. Attendees from around the world joined the launch online. The platform replicated a real-life event experience. The launch was described as a massive success by both teams.
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Planmeca used iCapture to standardize lead capture at trade shows. Before, they had to use different systems for each event... and enter leads by hand. iCapture let them use one system for all shows and send leads straight to Salesforce. This stopped leads from being lost and made follow-up faster. The team no longer wastes time on manual entry or learning new tools for every event.
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Teleflex implemented SAP SuccessFactors solutions to gain a clear overview of HR operations and standardize processes, creating a single source of truth for their HR data.

Tecan used CaptivateIQ to automate its complex commission process. The finance team cut commission calculation time by 75%. Data rework... dropped by 25%, and errors decreased. Sales teams now see real-time commission data and clear visual charts. Tecan updates commission plans faster and gains better business insights. The company now spends less time on manual work and more on strategic tasks.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from... weeks to days. Sales teams now see real-time commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from... weeks to days. Sales teams now see real-time commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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Teleflex implemented SAP SuccessFactors solutions to gain a clear overview of HR operations and standardize processes, creating a single source of truth for their HR data.

QuotaPath helped Core Imaging replace manual spreadsheets for sales commissions. The company cut admin time from days to under an... hour. Sales reps now see real-time commission data and have more trust in payouts. The team stopped needing constant support calls. Core Imaging saw faster payouts and better rep accountability. The process is now transparent and easy for everyone.
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Varicent helped a global MedTech company modernize its sales compensation system. The company added over 1,000 new calculations without slowing... down the platform. Real-time crediting pipelines now process transactions nightly, reducing manual work and errors. Sales operations can quickly adjust territories and payouts, boosting agility and trust. The unified Varicent platform supports growth and gives leaders clear visibility into performance.
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Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
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ZS integrated over 80 data sources for Phadia, a medical diagnostics company. Phadia's sales and marketing teams needed better analytics... to manage growing complexity. ZS built dashboards that gave salespeople real-time insights and automated data management. Data operations costs dropped by 25%. Project cycle times fell by 70%. The solution helped Phadia's sales force target customers more effectively.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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Teleflex implemented SAP SuccessFactors solutions to gain a clear overview of HR operations and standardize processes, creating a single source of truth for their HR data.

LivaNova used eSpatial to speed up territory alignment and mapping. The team mapped sales data in minutes, saving many hours.... They eliminated steps in the design and approval process. This led to faster, more efficient sales territory alignments. Sharing maps became simple and secure. eSpatial visualizations now guide LivaNova’s sales strategy.
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Badger Maps helped Össur's sales team find new leads and boost productivity. The team used Badger Maps to identify hidden... sales opportunities and reconnect with old customers. Sales reps filled downtime with lead generation using the app's mapping features. The tool increased CRM adoption by making customer data accessible in the field. Sales reps reported more meetings and higher engagement with customers.
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Skynamo helped Medis Medical track sales reps and improve sales call monitoring. The app let managers see how many clients... each rep visited daily. Monthly reports showed which reps met targets. Medis used Skynamo to track travel routes and ensure reps met clients face-to-face. The app allowed custom forms for training and fast updates for reps. Skynamo responded quickly to Medis' requests for new features.
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Upper helped Eco Medical Equipment digitize its delivery process. The company eliminated handwritten manifests and manual route planning. With Upper,... Eco Medical achieved 100% digitization, an 82% increase in productivity, and a 76% reduction in planning time. Real-time tracking improved transparency for customers. The onboarding process was smooth, and customer support was strong.
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Axtria delivered an insights-driven next best action (NBA) engine for a leading medical device company subsidiary. The AI/ML-powered solution gave... sales teams timely recommendations for customer segmentation and detailing. The NBA engine was customized for each market and used the company’s own data and analytics systems. Results included more daily cardiology surgeries, better sales opportunities, and increased product repurchases. This case highlights the impact of advanced analytics and real-time insights in medical device sales.
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HIVO helped SomnoMed unify global brand operations across Europe, North America, and Asia Pacific. The platform replaced costly, ineffective digital... asset tools with a single source of truth for marketing assets. Teams now use dynamic templates for on-brand content creation, reducing bottlenecks and saving time. Automated consent management ensures compliance and lowers legal risk. Shared links streamline collaboration and speed up campaign execution.
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Smith & Nephew used eyebase to manage and distribute thousands of medical documents. They needed to deliver up-to-date information to... healthcare professionals and patients in many languages. eyebase set up automated workflows, folder structures, and approval processes. The solution included e-commerce and Web2Print modules for digital and printed materials. Orders are processed and finalized automatically, then sent to printers for fulfillment. All marketing and brand assets are managed in the eyebase DAM.
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Sage Copilot helped SUPER B PLUS GROUP LTD® improve efficiency. The company supplies medical devices globally. They used Sage to... turn chaos into clarity. Sage Copilot unlocked new opportunities for the business. The solution made their operations smoother. This led to better results for the team.
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Asset Panda helped Accufix Surgical® track and manage surgical trays worth up to $65,000 each. The company needed a customizable... asset management solution after sunsetting their old system. Asset Panda enabled fast setup in just 2 business days, with custom fields and workflows. Accufix Surgical® now tracks every step, from reservation to surgery, and runs complex reports with ease. The team manages 30 surgical trays efficiently using Asset Panda.
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AtroPIM helped Derungs Licht automate product publishing for medical lighting. The company centralized all product data, enabling fast, multilingual catalog... and data sheet creation. Catalogs and documentation now generate in minutes, cutting time-to-market. Automation reduced manual work and costs. Product data is accurate and consistent across all channels, improving compliance and customer experience.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Seismic helped Aerogen cut sales cycle length by 56% and boost average deal size by 39%. Aerogen used Seismic to... automate manual sales tasks and connect marketing and sales teams. The platform integrated with Salesforce, making it easier to track seller activity and share content. Aerogen saw a 54% increase in sellers reaching targets and a 48% rise in time spent selling. Seismic enabled Aerogen to deliver better buyer experiences and improve sales productivity.
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KMS Lighthouse helped GE Healthcare cut call center error rates from 1. 6% to 0.12%. The knowledge management system made...work instructions available in 3 clicks or less. New hires reached QA and AHT goals in under 90 days, down from 6 months. Agents found the tool easy to use, even in a complex, regulated environment. This improved efficiency and accuracy for GE Healthcare's support teams.
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Arena simulation software helped MTS Medical Technologies test many variables in their medical packaging line. MTS used the software to... find bottlenecks and improve machine design. The simulation let them analyze different scenarios and pick the best solution. As a result, MTS cut design time by half and reduced risk. The software also helped them gain customer buy-in for their new packaging system.
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Acrolinx helped Siemens Healthineers fix branding and product name inconsistencies across global teams. Before Acrolinx, content reviews took three weeks... and lacked unified standards. With Acrolinx, 270 writers checked over 5 million words in 2020. The review process now takes just two days. Teams now use a unified content style guide and consistent terminology.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Fujifilm Healthcare Americas used Foleon to manage and update a large content library after merging with Hitachi Medical Systems. The team faced... slow, manual processes that made content updates difficult and time-consuming. By switching to Foleon, they reduced content update time by 91%, going from one hour to just five minutes per update. Foleon's security features, including two-factor authentication and single sign-on, helped protect sensitive internal information. The platform also improved mobile responsiveness and made it easier for contributors to access and update content.
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Cochlear Americas used Rebrandly to simplify complex URLs for marketing campaigns. Their marketing team needed professional, trackable links for both... digital and print materials. Rebrandly let them quickly create branded links and QR codes, improving campaign tracking and appearance. The team could see which channels brought the best leads using Google Analytics and UTM parameters. The solution made it easy to organize, reuse, and manage links across teams, supporting both local and global campaigns.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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Laerdal Medical's marketing team struggled to manage projects across multiple tools. They lacked a central hub, making it hard to... plan and prioritize work. After adopting CoSchedule's Marketing Suite, 20 team members could see all projects in one place. This improved visibility, organization, and global content planning. The team now meets company goals and adapts content for a worldwide audience.
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VulnDB gives Dräger detailed vulnerability intelligence for both open source and commercial software. Before VulnDB, Dräger's teams struggled with incomplete... data and manual research. Now, they get real-time alerts and daily updates through VulnDB’s API. This lets them monitor and fix vulnerabilities quickly. Dräger can keep their medical devices secure during development and after release.
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Brand24 helps Wimba, a Polish startup, build global brand recognition. The head of marketing uses Brand24 to save time by... tracking online mentions in real time. Email alerts and sentiment filters help manage the brand image and prevent PR crises. Media monitoring led to six new partnerships, including TV and podcast features. Market and competitor tracking support Wimba’s marketing strategy and outreach goals.
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Zomee used HypeAuditor to manage its influencer campaigns. The team cut time spent on influencer vetting and management by over... 70%. HypeAuditor’s reports and landing page feature helped Zomee find and contract the right creators. Zomee now works with over 200 affiliates and saw a 20% increase in influencer-driven sales. The platform streamlined contracts, payments, and campaign tracking for Zomee’s marketing team.
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WSAudiology uses SIMULIA's CST Studio Suite to design advanced hearing aids. The company faces challenges in making devices small, reliable,... and free from interference. With digital simulations, WSA tests designs for electromagnetic compatibility, durability, and wireless performance. This approach speeds up product development and reduces the need for physical testing. WSA can now innovate faster and deliver high-quality hearing instruments to users worldwide.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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Comintelli’s Intelligence2day® platform helped a global healthcare company specializing in medical devices. The company needed real-time insights from over 1,500... sources and a way to centralize knowledge. Comintelli’s AI-powered solution reduced research time by 49% and increased data accuracy by 72%. The company gained a 37% boost in competitive edge and developed products 26% faster. The platform enabled better decisions and faster innovation in the healthcare sector.
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TargetNXT used a strategic email marketing campaign for a mid-sized medical device distributor. The distributor faced poor brand recognition, high... customer acquisition costs, and weak outreach. TargetNXT provided a verified hospital email list and created compelling email content. The campaign achieved a 29% open rate, improved leads by 42%, and doubled conversion and revenue. Sales increased by 20% and brand awareness grew.
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AlphaSense helped a Fortune 500 medical device company’s strategy team speed up research and improve analysis quality. The team used... AlphaSense’s intelligent search to access over a decade of filings, transcripts, and broker research in one place. This made it easier to track trends, compare quarters, and find historical data. The product manager now feels more confident and produces more compelling reports. Research time dropped, and the team can quickly get smart on new markets and competitors.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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3CX helped Optodev modernize its phone system. The company switched from an old Ericsson PBX to 3CX, saving nearly $45,000... a year on phone line leasing. Employees now use mobile apps to make and receive calls from anywhere, boosting productivity and mobility. 3CX integrated with existing Cisco phones, making the move cost-effective. Optodev can now manage its phone system internally, with no need for outside support.
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FluentStream helped Bristol Dental Group improve patient communication with advanced call routing, mobile apps, and cloud-hosted voicemail. Bristol Dental switched... from RingCentral and AT&T to get better features and support at a lower cost. The new system lets staff transfer calls easily, handle emergencies 24/7, and check messages from anywhere. Offices now schedule more appointments and save money using internet fax. Caller satisfaction and appointment rates increased after switching to FluentStream.
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MightyCall helped Cheelcare, a small medical devices company, improve customer communication. Cheelcare needed a flexible phone system as their team... grew and worked remotely. MightyCall enabled fast onboarding, easy call routing, and texting with customers. The system let staff in the field stay connected and even enabled sales by text message. Cheelcare now handles more calls and messages as they expand their product line.
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Helpjuice helped Panda, a fast-growing B2C platform in medical equipment, reduce support inquiries and boost customer autonomy. Panda replaced a... manual knowledge base with Helpjuice, making information easy to find and use. Customers now solve common issues on their own, leading to fewer basic support requests. Multimedia guides and search features improved learning and engagement. Panda’s support team now focuses on complex problems, raising service quality.
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HappyFox helped Minnetronix automate support workflows and migrate from their old system. The new platform improved ticket resolution speed and... reduced agent workload. Teams across IT, HR, finance, and engineering now use HappyFox to manage support. The intuitive design and customizable features increased employee satisfaction. Minnetronix values the fast customer service and flexible solution.
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Invivo chose Giva's Service Management Suite to support over 11,000 customers worldwide. The software is easy to use and quick... to set up. Its visual interface is clean and simple. Invivo found it cost-efficient and intuitive. The solution improved customer service operations for Invivo.
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GoTo helped COLTENE manage and set up trainings in multiple languages for their global workforce and clients. COLTENE needed a... solution to support rapid organic growth worldwide. The platform enabled efficient training management across regions. This improved their ability to scale and support international teams. GoTo provided a reliable communication and collaboration tool for COLTENE's expansion.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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TrueContext helped a global medical device manufacturer cut field admin time by 75%. The company moved from paper-based processes to... digital workflows for field service. Technicians now complete documentation in 15 minutes instead of an hour. Data is available same day, not after 48 hours. The solution reduced truck rolls and improved service quality. The company is moving toward predictive maintenance using integrated analytics.
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Actsoft helped a medical tech company improve operational efficiency. The company used Actsoft to track field service technicians with GPS.... Managers could verify employee locations and pull history reports for reviews and compensation. Training was easy for the HR team. The company used data from Actsoft to improve time management and staff availability.
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Dexcom used the Eightfold Talent Intelligence Platform with SAP SuccessFactors to improve hiring. The company faced rapid growth and needed... better internal mobility and diverse hiring. They built a new hiring website to help both applicants and HR. The new system made hiring faster and easier for everyone involved.
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TalentGuard helped St. Jude Medical use data-driven succession planning. St. Jude Medical needed a better way to find and grow... future leaders. TalentGuard used analytics to map talent, identify gaps, and create executive development plans. They provided coaching and matched training to company needs. As a result, 89% of key positions had ready-now replacements, and 50 leaders were ready in under 12 months. The company saw better retention, engagement, and a more diverse leadership pipeline.
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peopleHum helped Access Medical improve HR and performance management. Access Medical needed a platform with all HR features in one... place. They switched from BambooHR to peopleHum for better performance evaluation, e-learning, and engagement tools. peopleHum provided attendance, vacation, performance management, and surveys in one platform. Access Medical found all the add-ons they needed in peopleHum.
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Pimcore helped intros Medical Laser GmbH centralize product data and automate content repurposing. The new platform reduced duplicated data by... 90% and cut time to market by 40%. The website now supports multilingual content and streamlines lead generation. Sales and marketing teams can update product info faster and more consistently. The scalable solution enables easy expansion as the company grows.
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NGDATA and Informatica replaced Bausch & Lomb’s outdated data exchange system. The new B2B Data Exchange solution enabled real-time data... integration and seamless partner onboarding. Thousands of external partners now connect to dozens of internal apps. The system accelerated legacy interface conversion, completing most in six months. Advanced exception handling ensures zero transaction loss. The scalable platform supports future growth and integrates with Salesforce.com for real-time fulfillment.
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Teleflex implemented SAP SuccessFactors solutions to gain a clear overview of HR operations and standardize processes, creating a single source of truth for their HR data.

Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
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Responsive helped IBA, a medical device manufacturer, boost their win rate by 15%. The team used Responsive to improve bid... and RFP response quality. Search and content management features saved time and reduced manual work. IBA now spends more time on strategy and answer quality. The solution led to better bid outcomes in the healthcare sector.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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Klipfolio Klips helped Think Biosolution, a medical device manufacturer, speed up investor and EMR report generation. Before Klips, reporting was... slow and manual, with tedious data collection and emailing. With Klips, they built dashboards that connect directly to data sources, saving time and reducing errors. The team now shares reports easily with investors, clients, and clinicians. Klips' support resources made setup fast and simple.
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Marin’s Search Intent Audiences helped a medical device manufacturer boost conversions by 388%. The company used Marin to target Facebook... ads based on Google and Bing search keywords. This led to a 100% increase in daily appointment requests. Cost per acquisition dropped by 65%. Marin’s bulk upload and URL tagging features enabled campaign automation and scale.
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Sage Copilot helped SUPER B PLUS GROUP LTD® improve efficiency. The company supplies medical devices globally. They used Sage to... turn chaos into clarity. Sage Copilot unlocked new opportunities for the business. The solution made their operations smoother. This led to better results for the team.
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SPS Commerce Fulfillment with System Automation for Acumatica helped Carstens, a medical supply company, move from manual processes to automated EDI. Their old custom... ERP was expensive and hard to update. SPS Commerce provided a seamless EDI integration with Acumatica. Carstens streamlined operations and reduced costs. The company is now ready for growth with fully automated EDI in their ERP.
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SPS Commerce Fulfillment with System Automation for Acumatica helped Carstens, a medical supply company, move from manual processes to automated EDI. Their old custom... ERP was expensive and hard to update. SPS Commerce provided a seamless EDI integration with Acumatica. Carstens streamlined operations and reduced costs. The company is now ready for growth with fully automated EDI in their ERP.
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Johnson & Johnson Vision used a learning development solution for training on the ELITA femtosecond laser system. The solution included... custom eLearning, game-based modules, and animation. The training helped staff learn how to use the new laser system. The approach improved engagement and knowledge retention. The project focused on product training in the medical devices industry.
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MadCap Flare and MadTranslations help HeartFlow deliver online documentation in 12 languages. HeartFlow uses topic-based HTML documentation linked to its... cloud apps for fast answers. Content re-use, scripts, and conditional tags let HeartFlow create documentation up to 10 times faster. MadTranslations reduces time and costs for producing multilingual documentation. HeartFlow supports healthcare professionals with modern, accessible content.
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Welocalize helped a leading medical technology company localize content in 34+ languages. The company needed accurate translation for technical documents,... marketing, and software UI to meet strict regulatory and IP requirements. Welocalize set up expert teams across three time zones and used advanced translation memory tools. They translated 6.3 million words, launched 8 medical device products, and saved the client over $1M. This partnership doubled the volume of localized documentation and supported global healthcare innovation.
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Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
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Hillrom Holdings, Inc faced challenges in their sales processes due to a fragmented customer experience and inaccurate quotes. They needed a... digital transformation to improve their go-to-market strategy. Hillrom implemented Zilliant CPQ, which led to a 22% increase in user satisfaction, a 56% reduction in quote cycle time, and a $1 million increase in quote volume. The solution streamlined sales, improved pricing accuracy, and enhanced customer interactions, leading to faster conversions and happier customers.
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Mediafly value selling tools helped NxStage Medical, Inc. improve sales presentations. Before, the team used a complex spreadsheet that made... it hard to show value to customers. With Mediafly, NxStage created an interactive app that made it easy to share clinical and economic benefits. Sellers could quickly access tailored content and send custom reports to customers. This change led to better sales alignment and helped NxStage exceed sales goals. Deal velocity increased by 300%.
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W&H used movingimage to improve their video strategy. The case study highlights how W&H leveraged video solutions to support their... business. The story focuses on the benefits and outcomes of using movingimage's platform. It shows how video can help companies in the medical devices sector. The case demonstrates the value of video for business communication.
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Boston Scientific uses Help Lightning to power ASK ANGIE, a merged reality app for remote support. Clinical experts can assist... hospitals instantly, even if they cannot be onsite. This solution helps hospitals get fast, expert help during procedures. It saves time and increases efficiency for both staff and customers. Hospital teams feel more supported and receive high-touch care through merged reality technology.
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Muvi helped Philips Ultrasound deliver app-based video training for healthcare equipment. Philips needed a secure way to share training videos... with technicians worldwide. Muvi's streaming solution enabled global, on-demand access to these videos through mobile apps. This improved equipment onboarding and training for Philips Ultrasound. The solution focused on secure, seamless video distribution for medical device training.
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Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
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Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
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Contract Hound helped a midwest medical technology firm manage contract renewals. Before, they tracked agreements in Excel and missed renewal... dates. With Contract Hound, the team now stores all contracts in one place and gets reminders for expirations. This led to better pricing on annual contracts and higher revenue. The software paid for itself many times over.
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B. Braun uses SightCall’s visual support to help patients and healthcare providers set up and troubleshoot dialysis equipment at home.... Patients receive a tablet with SightCall integrated into Salesforce, allowing instant remote help from medical professionals. This reduces service delays and the need for on-site visits. Patients feel more confident and independent, leading to better treatment results and fewer complications. The solution also brings economic benefits and eases pressure on the health system.
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GoTo helped COLTENE manage and set up trainings in multiple languages for their global workforce and clients. COLTENE needed a... solution to support rapid organic growth worldwide. The platform enabled efficient training management across regions. This improved their ability to scale and support international teams. GoTo provided a reliable communication and collaboration tool for COLTENE's expansion.
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GoTo helped COLTENE manage and set up trainings in multiple languages for their global workforce and clients. COLTENE needed a... solution to support rapid organic growth worldwide. The platform enabled efficient training management across regions. This improved their ability to scale and support international teams. GoTo provided a reliable communication and collaboration tool for COLTENE's expansion.
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Philips Respironics used the ACTO platform to improve sales rep performance. They needed to connect training to real-world behavior and... results. By consolidating sales, training, and marketing content, Philips gained insight into what drives top rep performance. They introduced microlearning, making training easier to access and use. This led to an 80% knowledge retention score and a 60% re-engagement rate among field reps.
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Blink Device Company used WorkRamp to deliver tailored online learning for clinicians. Before WorkRamp, training relied on PowerPoint and was... not engaging. With WorkRamp, Blink Device Company created interactive education using challenges, checklists, and videos. They built resource libraries and customized learning for each clinic and hospital. This approach improved product implementation and ongoing clinician support.
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Mindtickle helped RadNet cut onboarding time for new hires by 50%. RadNet used Mindtickle to launch digital, role-based sales training.... The platform replaced slow, in-person onboarding with scalable, mobile-friendly programs. Sales reps now get real-time updates and structured role-plays. RadNet saw increased PET CT scan sales and more EMR orders after using Mindtickle.
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Straumann Group cut average handling time to 3–5 minutes per call using Panviva. The company replaced a 300–400 page paper... catalog with a digital knowledge base. Agent onboarding time dropped from 3–4 weeks to just 2 weeks. Agents now recommend complete product sets, reducing callback rates. Panviva became key for opening Straumann Group’s Costa Rica facility.
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MasterControl helped Weaver and Company move from paper-based to digital quality and production records. The company faced challenges with document... management, collaboration, and regulatory compliance. MasterControl's electronic QMS and production solutions improved data integrity, access, and visibility. Integration with NetSuite ERP reduced errors and sped up batch release, cutting release time by about half. Employees quickly adopted the new system, making processes faster and more reliable.
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Teleflex implemented SAP SuccessFactors solutions to gain a clear overview of HR operations and standardize processes, creating a single source of truth for their HR data.

Varian used Loftware Cloud to modernize its medical device labeling. The company integrated Loftware Cloud with SAP to automate label... content and comply with global regulations. This reduced manual work, improved label consistency, and made regulatory approval faster. The team can now adjust label content for different countries and manage templates more easily. Varian streamlined its review process and reduced labeling issues.
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Simulmedia ran a data-driven TV campaign for INNOVO, a product by Atlantic Therapeutics, to boost brand awareness and online sales. The campaign delivered... 381 million impressions and reached 23.4% of the target audience. Site visitors increased by 265% and response rate grew by 199%. The cost-per-visitor dropped by 45% after new creative spots were introduced. The campaign used targeted TV ads and compelling creative to engage women over 35.
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Conga helped Olympus America improve their sales quoting process. Olympus replaced their old quoting tool with Conga to support field... sales. The new solution lets sales reps create quotes faster and more accurately. It also ensures compliance with government rules. Olympus can now handle complex product pricing and configurations with ease. This led to better customer experiences and quicker responses to sales needs.
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E-Billing Solutions uses RMail to send encrypted emails with patient health information. The company relies on RMail daily to meet... HIPAA privacy laws. RMail works smoothly with Outlook, making it easy for staff to use. E-Billing Solutions has trusted RMail for 10 years. Other systems were harder to use than RMail.
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Red Sift Radar helped FHC stop a payment scam and save $4,000 in just 24 hours. The platform cut investigation... time by 60%. FHC used Radar to quickly analyze suspicious emails and spot threats. The tool combined multiple security features in one place. FHC’s team now responds to phishing attacks faster and with more confidence.
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Red Sift Radar helped FHC stop a payment scam and save $4,000 in just 24 hours. The platform cut investigation... time by 60%. FHC used Radar to quickly analyze suspicious emails and spot threats. The tool combined multiple security features in one place. FHC’s team now responds to phishing attacks faster and with more confidence.
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Smith + Nephew used Fastpath, now part of Delinea, to replace their outdated SAP GRC tool. Manual user access management... and SoD reporting were slow and required spreadsheets. Fastpath automated these processes, cutting user access management time by 50 hours per month. The solution improved audit workflows and expanded access control to more applications. Smith + Nephew now benefits from easier compliance and better security.
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OpenLM helped DePuy Synthes save over €10,000 in the first year. The company struggled with license tracking and wasted software... costs using LMtools. OpenLM provided real-time license monitoring and reporting for Siemens NX CAD. DePuy Synthes gained visibility into license usage and increased efficiency. The solution scaled from 32 to 64 licenses, fully supported by OpenLM data.
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AdvaMed used Appspace to centralize information and unify digital signage. The solution improved internal communications for the healthcare association. Staff... could access updates and resources from one place. This helped connect teams across locations. The organization created a more connected workplace with streamlined messaging.
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ConnectWise Asio, with ScreenConnect, ConnectWise PSA, and ConnectWise RMM, helped HuFriedy Group cut IT resolution times and boost scalability. The IT team... managed 1,500 PCs worldwide, moving from slow phone support to instant remote access. ScreenConnect enabled fast troubleshooting, smooth Windows 11 migration, and improved end-user trust. Automation with ConnectWise PSA and RMM reduced manual work and centralized IT management. HuFriedy Group now supports global growth with a unified, scalable IT platform.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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OneMagnify redesigned the Aspen Medical Products website for B2B ecommerce. Aspen wanted to move from a content-only site and phone... sales to a modern online store for healthcare providers. OneMagnify built a new Magento Cloud platform with improved product taxonomy and multi-language UX. The new site helps both healthcare professionals and patients find products easily. The project supported Aspen's rebranding and improved customer engagement online.
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Teleflex implemented SAP SuccessFactors solutions to gain a clear overview of HR operations and standardize processes, creating a single source of truth for their HR data.

Veloce CPQ helped a large, publicly-traded medical device company in California fix their slow and error-prone quoting process. Their old Salesforce-based... system was rigid and lacked needed features. Veloce CPQ automated contract pricing, improved margin control, and gave real-time deal metrics. Sales teams now send accurate quotes faster. The company gained better pricing control and a faster sales cycle.
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Sonova Group used Schema App to add schema markup to many websites and subdomains. Their audiological care business saw a... 127% increase in clicks. The team got fast help from Schema App when they found errors in Google Search Console. Schema App explained issues and gave solutions quickly. This improved Sonova's SEO results.
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PosiRank helped a leading orthodontic lab technology provider triple their website traffic on a $300 monthly budget. Over 12 months,... ranked keywords grew from 108 to 162, and site visitors increased from 425 to 1,200. The company saw more sign-ups from organic Google searches after using PosiRank. Campaigns included guest posts, broken link building, and technical SEO fixes. Consistency in SEO activities drove these results in a highly targeted niche.
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Envoy helped Spectrum Killian, a Southern California dental lab, modernize its visitor management and internal communications. Before Envoy, visitor sign-ins... were manual and unreliable, and screen updates were slow and tedious. With Envoy, Spectrum Killian now uses self-service check-in kiosks and centralized digital signage. This improved security, made communication faster, and connected teams across two locations. Employees feel more engaged, and visitors have a more professional experience.
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SwipedOn helped STERIS replace manual paper visitor badges with a digital sign in system. STERIS needed a user-friendly way to... track who was on site and meet compliance rules. With SwipedOn, staff and visitors can sign in easily. The company now knows exactly who is in the building at any time. STERIS meets compliance needs quickly and keeps everyone safer. Staff and visitors find the system quick and easy to use.
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Uberall helped ResMed manage over 60 healthcare locations online. The platform automated location data updates and centralized review management. ResMed... saw a 28% increase in Google Maps views and a 19% rise in direction clicks. The review response rate jumped from 52% to 90%. ResMed now has a stronger online presence and improved patient engagement.
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MetaLocator helped a global medical device provider launch physician locator tools for over 30 websites in 10 countries. The provider needed... to connect patients with doctors trained in their devices, improve patient outcomes, and collect provider data. MetaLocator’s Interface Builder enabled custom branding, interactive maps, advanced search filters, and mobile-friendly design. Integration with multiple databases ensured accurate provider information. Analytics features gave insights into patient usage and supported provider network value.
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360insights helped CooperVision improve their patient rebate program. The old system was slow and unclear, causing high decline rates and... poor patient experience. 360insights' rebate technology gave patients instant visibility into eligible programs and payment amounts. Claim entry and audits became fully automated, cutting processing times to under 30 days. Decline rates dropped from over 15% to single digits, and rebate participation increased.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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WallabyPhenox used Oracle Clinical One RTSM to run a clinical trial for its pRESET Thrombectomy Device. The device was already... available in Europe but needed FDA clearance for the US market. Oracle Clinical One helped manage complex randomization and stratification without coding. The trial ran smoothly and led to FDA approval. WallabyPhenox credits Oracle for supporting their successful device launch in the US.
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SmartWinnr helped Boston Scientific certify 800 sales reps for a new product launch. The platform broke down complex training into... five short modules and used AI-driven video coaching. Sales reps practiced role-plays and received instant feedback. Trainers saved 500 hours by automating feedback and certification. All 800 reps achieved 100% certification, boosting confidence and engagement.
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