Case Studies for Medical Devices | Real Results & ROI 2025

Enhatch's preoperative planning software helped 3D Systems deliver patient-specific cutting guides for total ankle replacement. 3D Systems needed a unified, user-friendly solution for collaboration, ...workflow customization, and real-time case tracking. Enhatch provided a secure portal for designing, sizing, and managing guides, with custom workflows and role-based access. The solution enabled efficient data transfer, improved planning speed, and seamless stakeholder collaboration. Over 650 surgeries have been completed using the new guides.
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Showell helped Laborie, a global medical technology company, replace their old sales enablement tool. Laborie needed a better way to manage and update sales content for their international dealer net...work. With Showell, they got a central place for all sales materials and strong content analytics. The platform made onboarding easy and improved how teams shared and tracked content. Laborie now uses Showell for all marketing and sales assets, making updates and training simple.
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Medtronic had trouble sending product samples to prospects. The process was slow, costly, and hard to track. They used PFL to automate and integrate sample delivery with their marketing system. This ...made it easy to track and control shipments. Medtronic cut turnaround time by 89% and reduced costs by 80%. Their team could focus more on marketing and sales instead of packing boxes.
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Membrain helped Mermaid Medical Group improve its sales process and keep its people-first culture. The company struggled with a CRM that did not fit its values and made sales harder. Membrain brought... clarity and consistency to their sales process. The team used a step-by-step approach to set up contacts, pipelines, and performance tracking. Membrain's support and easy rollout helped salespeople feel heard and confident.
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Seismic helped Aerogen cut sales cycles by 56%. Aerogen used Seismic to automate manual tasks and connect tools for better sales enablement. The platform increased average deal size by 39% and time s...pent selling by 48%. 54% more sellers reached or exceeded their targets. Aerogen gained strong data insights and improved productivity with Seismic.
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Hillrom Holdings, Inc faced challenges in their sales processes due to a fragmented customer experience and inaccurate quotes. They needed a digital transformation to improve their go-to-market strat...egy. Hillrom implemented Zilliant CPQ, which led to a 22% increase in user satisfaction, a 56% reduction in quote cycle time, and a $1 million increase in quote volume. The solution streamlined sales, improved pricing accuracy, and enhanced customer interactions, leading to faster conversions and happier customers.
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Kaon Interactive helped Tecan use the Tecan Cavro Products Explorer application for virtual 3D product demonstrations. Tecan needed to show the value of their complex Cavro liquid handling products t...o design engineers. The virtual demos let customers explore and customize products online. Over 23% of users spent three minutes or more on the app. 23% of inbound Cavro product leads came from users of the 3D configurator. The solution reached 80 countries and helped Tecan get more qualified leads and better sales results.
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Mediafly value selling tools helped NxStage Medical, Inc. improve sales presentations. Before, the team used a complex spreadsheet that made it hard to show value to customers. With Mediafly, NxStage... created an interactive app that made it easy to share clinical and economic benefits. Sellers could quickly access tailored content and send custom reports to customers. This change led to better sales alignment and helped NxStage exceed sales goals. Deal velocity increased by 300%.
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Mediafly value selling tools helped NxStage Medical, Inc. improve sales presentations. Before, the team used a complex spreadsheet that made it hard to show value to customers. With Mediafly, NxStage... created an interactive app that made it easy to share clinical and economic benefits. Sellers could quickly access tailored content and send custom reports to customers. This change led to better sales alignment and helped NxStage exceed sales goals. Deal velocity increased by 300%.
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Hologic faced a problem with sales reps lacking content for presentations. SoloFire helped them create a customizable app. This app lets reps show products digitally. It boosts their confidence and h...elps in real-time product demos.
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Infogain built iOS and Android apps for a medical device maker. The apps collect real-time patient data from wearable devices for hip and knee replacement recovery. Data syncs to the cloud, letting c...linicians track progress and adjust care remotely. A telemedicine feature connects doctors and patients. 800 patients were tracked in three years, with 70 medical professionals involved. The solution improved patient and provider satisfaction.
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Mediafly value selling tools helped NxStage Medical, Inc. improve sales presentations. Before, the team used a complex spreadsheet that made it hard to show value to customers. With Mediafly, NxStage... created an interactive app that made it easy to share clinical and economic benefits. Sellers could quickly access tailored content and send custom reports to customers. This change led to better sales alignment and helped NxStage exceed sales goals. Deal velocity increased by 300%.
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Dexcom had trouble managing customer accounts because teams worked in silos. They needed a way to bring all customer information together. Dexcom used Valkre to create a single platform for account m...anagement. This helped teams work together and made business reviews easier. Over time, Dexcom improved collaboration and was named Outstanding Partner of the Year by some customers.
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Enablix helped a medical device company improve customer marketing with its customer portal solution. The company delivered personalized experiences at scale and used data-driven insights to understa...nd customer engagement. Within 90 days, enhanced communication generated enough revenue to cover the system's costs for three years. The portal became a key driver of growth by enabling targeted content and measuring engagement.
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Prezentor helps Ambu keep sales materials updated and FDA compliant. Ambu uses Prezentor to share regulated content instantly with sales teams in 17 countries. The tool aligns marketing and sales tea...ms and boosts buyer engagement with interactive presentations. Ambu finds Prezentor more cost-efficient than traditional brochures. All sales materials are now in one place, supporting better conversations with doctors.
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SecureDocs Virtual Data Room helps Kinamed Incorporated manage their intellectual property and patents. Kinamed needed a secure, easy-to-use system to store and share proprietary data with global par...tners. SecureDocs provided a central repository, audit logs, and strong security features. The team can now access, search, and share documents from anywhere. SecureDocs supports compliance with industry regulations and streamlines information sharing.
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Ideals Virtual Data Room helped Cairdac, a French medtech startup, manage funding rounds with global investors. Cairdac needed secure document storage, easy permission controls, and efficient indexin...g for its leadless pacemaker innovation. The team chose Ideals for its strong security, attentive support, and clear pricing. Cairdac now saves up to two days per project by reducing manual setup tasks with Ideals.
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Neuromedex GmbH needed a better way to manage growing amounts of documents. They wanted a user-friendly and workflow-oriented document management system. They chose AMAGNO after comparing several opt...ions. The company started using AMAGNO in 2016, first in sales and then in other departments. Neuromedex now saves time with digital invoice workflows and finds the system easy to use.
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Lasernet helped Direct Conversion improve customer communications. The company needed more flexible and professional document design than their ERP system allowed. Lasernet integrated with Dynamics A...X and let staff create branded documents easily. The installation took two weeks. Direct Conversion now edits documents in-house, saving time and money. The solution increased efficiency and improved brand image.
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Docmosis Cloud helped Evac Guide create and manage emergency planning documents. Before Docmosis, Evac Guide used HTML to PDF conversions, which was hard and inflexible. Switching to Docmosis made PD...F generation easy and improved template control. The team now uses about 17 templates, including a complex 40-page document. Non-technical staff can help with formatting, saving tech staff time. Docmosis made document management faster and more consistent.
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Cognidox Lean eQMS helped Coalesce manage large volumes of technical documents for medical device compliance. Coalesce needed a flexible system that fit their business and worked with their existing ...operations. Cognidox supported fast implementation and helped Coalesce pass their ISO 13485 audit. Auditors praised the quality control and document structure enabled by Cognidox. The support team provided helpful guidance during setup.
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Syndigo helped Ypsomed improve product data management. Manual updates and fragmented systems caused errors and delays. With Syndigo’s syndication solution, Ypsomed automated data processes and centr...alized product information. This led to faster time-to-market, better data quality, and lower operational costs. Customer and partner satisfaction increased due to accurate, up-to-date product data.
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MasterControl helped Northeast Scientific digitize operations in medical device remanufacturing. The company is a leader in peripheral vascular catheter remanufacturing. Two board-certified vascular ...surgeons oversee daily operations. Their focus is on quality and reliability in a cost-conscious health care market. MasterControl supports their ability to maintain high standards and expand their device portfolio.
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MDHearing used ButterCMS to rebuild its catalog website in just four months. The company wanted to reduce organizational overhead and give non-technical teams more control. Before ButterCMS, simple c...hanges took weeks and required tech team help. With ButterCMS, marketing teams can now make changes in seconds. Continuous A/B testing with the new CMS led to a 15% increase in revenue.
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MadCap Flare and MadTranslations help HeartFlow deliver online documentation in 12 languages. HeartFlow uses topic-based HTML documentation linked to its cloud apps for fast answers. Content re-use, ...scripts, and conditional tags let HeartFlow create documentation up to 10 times faster. MadTranslations reduces time and costs for producing multilingual documentation. HeartFlow supports healthcare professionals with modern, accessible content.
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Contentverse helped Abbott – St. Jude Medical move from paper to digital document management. The company needed to meet regulatory and SOX compliance and prevent document loss from hazards. Computhi...nk scanned and digitized all records, set up access controls, and provided a turnkey solution with no customizations. Results included instant compliance, better security, faster document access, and no more lost documents. The company saw quick ROI and higher productivity with easy adoption.
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Document Locator helped The Anspach Effort, Inc. manage over 500,000 documents for their medical device business. The company struggled with paper and electronic files, which took up space and were h...ard to find. Manual processes made it slow to create, review, and approve SOPs. Anspach needed a digital document control system to handle FDA and ISO 13485 requirements. Document Locator provided a solution to digitize and organize their records, improving efficiency and compliance.
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LiveTiles helped Ascensia Diabetes Care improve internal communication for their global workforce. Ascensia used LiveTiles with SharePoint to make intranet pages easy to use and attractive. The solut...ion replaced email communications, making it easier for employees to find important information and get instant translations. Now, Ascensia can track how many employees read and engage with their messages. This supports their mission to empower people living with diabetes.
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GlobalSearch helped Accurate Professional Billing manage medical billing documents. The company needed a user-friendly system to store and retrieve files quickly. With GlobalSearch, they scan over 50...,000 sheets each year and reduced lost paperwork. The solution improved compliance with HIPPA rules. Staff now access documents easily and save office space.
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Lasernet helped Direct Conversion improve customer communications. The company needed more flexible and professional document design than their ERP system allowed. Lasernet integrated with Dynamics A...X and let staff create branded documents easily. The installation took two weeks. Direct Conversion now edits documents in-house, saving time and money. The solution increased efficiency and improved brand image.
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SAP Business One helped Avinger bring all their business data into one system. Before, their data was spread across many places and they could not see everything at once. With SAP Business One, they ...now manage sales, inventory, supply chain, and accounting together. The system is easy to use and supports their growth. Avinger can now see all operations in one place and work more efficiently.
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Objective helps ResMed, a global medical device manufacturer, reduce time to market and meet strict health regulations. Over 1400 users in 18 countries use Objective for content, collaboration, and p...rocess management. ResMed improved business processes and quality assurance. The solution supports compliance with local and international standards. ResMed saw reduced costs and better collaboration across teams.
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Northwoods built a new WordPress website for SyncLync. SyncLync wanted a strong digital brand and a site that shows its focus on innovation and user-first design in hearing aids. Northwoods used rese...arch on competitors to shape the site’s structure and look. The team worked closely with SyncLync’s marketing group and used an agile, iterative process. The site includes strong accessibility features and SEO best practices. The new website is modern, easy to use, and ready to grow as SyncLync expands.
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A multi-billion dollar global manufacturer of medical devices needed a CRM solution to improve support and productivity. Paramantra provided a cloud-based CRM that connected the central response team... with regional management and field service engineers. This solution allowed for better decision-making and improved connectivity, ensuring timely support for customers. The advanced accessibility options helped the management team stay on performance metrics.
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Prospect CRM and Unleashed helped Trimbio, a medical equipment supplier, solve integration and manual data entry problems. The company saw a 16.6% growth in sales and an 18.8% increase in gross margi...ns. Admin time dropped by one day per week across all departments. Staff can now track customer conversations, manage stock, and coordinate repairs more easily. The solution improved quoting, order tracking, and customer retention.
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Exeevo CRM helped Johnson & Johnson improve expert engagement in medical device manufacturing. The company faced challenges with scattered communication and fragmented systems. Exeevo CRM unified dat...a and enabled seamless multi-channel communication. Real-time analytics gave actionable insights for better engagement. As a result, J&J improved onboarding satisfaction and expanded adoption across global business units.
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Apptivo CRM and Finance apps helped Zeltiq automate invoice processing. Zeltiq faced slow, manual invoice handling and high costs. Apptivo provided an integrated solution with a supplier portal and a...utomated notifications. The new system let Zeltiq track invoices, view billing history, and reduce errors. Management gained real-time visibility and faster approvals, improving efficiency and cutting overhead costs.
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Simplicate helped Elephant save 15% time on project planning. Before, Elephant used multiple tools and often noticed high workloads too late. With Simplicate, all project details are in one place. Th...e team now plans 6-9 months ahead instead of 4-6. Elephant also increased its average realized hourly rate by 15%. The company uses the saved time to improve client experience and internal processes.
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A medical equipment manufacturer improved supply chain efficiency by 30% using a Salesforce portal. CRMJetty developed the portal to enhance tracking and communication. This led to a 20% reduction in... workflow disruptions. Real-time updates improved coordination between suppliers and teams.
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Salesforce Service Cloud, Health Cloud, and Experience Cloud helped a leading North American medical device manufacturer connect service cases with device and patient data. The company faced challeng...es with siloed systems, manual regulatory workflows, and underused Salesforce features. Cyntexa integrated Health Cloud and automated regulatory event routing, giving agents a 360° view and faster response times. Omni-channel support and real-time dashboards improved SLA compliance and service efficiency. Modular enhancements and managed services ensured platform scalability and compliance.
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Salesforce Service Cloud, Health Cloud, and Experience Cloud helped a leading North American medical device manufacturer connect service cases with device and patient data. The company faced challeng...es with siloed systems, manual regulatory workflows, and underused Salesforce features. Cyntexa integrated Health Cloud and automated regulatory event routing, giving agents a 360° view and faster response times. Omni-channel support and real-time dashboards improved SLA compliance and service efficiency. Modular enhancements and managed services ensured platform scalability and compliance.
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Workbooks helped Elos MedTech improve business processes. The partnership focused on better CRM and data management. Elos MedTech saw smoother operations and stronger results. The company values the ...support and expertise from Workbooks. This case highlights CRM software benefits for medical device companies.
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Act! CRM helps Asian Medical, Inc. manage international sales. Michael O’Malley uses Act! to organize contacts and schedule key meetings. The mail merge feature lets him send personalized emails to d...ealers worldwide. Outlook integration logs every email and sales activity. Act! gives sales insights to track data and spot prospects needing attention. This helps Asian Medical, Inc. grow and serve both factories and dealers efficiently.
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Barantum CRM helped PT Nelta Multi Gracia, a national distributor of medical devices, solve delays in marketing visit reports. Before Barantum, reports arrived up to two weeks late due to manual proc...esses. With Barantum CRM, the team now accesses visit data in real-time and responds to issues the same day. The company saw a 70%–80% response rate and up to 90% improvement in performance. Management can now track attendance and marketer achievements more easily, leading to better team strategies.
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Odoo helped AMSBIO automate business processes and centralize data. AMSBIO faced slow, manual workflows and disconnected systems. Target Integration used Odoo to automate inter-company transactions a...nd streamline data uploads. Upload times dropped from hours to minutes. AMSBIO improved efficiency, cut costs, and saw better customer satisfaction.
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PROS helped a medical devices company improve their RFP response times. The company used PROS to automate and optimize pricing and offers. This allowed the team to spend more time focusing on custome...rs. With PROS, the company responded to RFPs four times faster. The solution supported digital transformation and efficiency.
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Hillrom Holdings, Inc faced challenges in their sales processes due to a fragmented customer experience and inaccurate quotes. They needed a digital transformation to improve their go-to-market strat...egy. Hillrom implemented Zilliant CPQ, which led to a 22% increase in user satisfaction, a 56% reduction in quote cycle time, and a $1 million increase in quote volume. The solution streamlined sales, improved pricing accuracy, and enhanced customer interactions, leading to faster conversions and happier customers.
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XaitCPQ helped Penlon, a British medical device company, increase quoting capacity and eliminate errors. Before, Penlon used spreadsheets that caused mistakes and delays. The sales team had to check ...and re-enter quotes, slowing the process. With XaitCPQ, regional sales managers create accurate quotes anytime, anywhere. The company now has better control, more efficiency, and higher productivity. Margin and profit control improved, and quoting is faster and more reliable.
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PROS helped a medical devices company improve their RFP response times. The company used PROS to automate and optimize pricing and offers. This allowed the team to spend more time focusing on custome...rs. With PROS, the company responded to RFPs four times faster. The solution supported digital transformation and efficiency.
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Hillrom Holdings, Inc faced challenges in their sales processes due to a fragmented customer experience and inaccurate quotes. They needed a digital transformation to improve their go-to-market strat...egy. Hillrom implemented Zilliant CPQ, which led to a 22% increase in user satisfaction, a 56% reduction in quote cycle time, and a $1 million increase in quote volume. The solution streamlined sales, improved pricing accuracy, and enhanced customer interactions, leading to faster conversions and happier customers.
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Cincom CPQ helped Helmer Scientific, a medical devices manufacturer, cut quote generation time by 88%. Helmer integrated Cincom CPQ with Microsoft Dynamics CRM and Fourth Shift ERP. This improved quo...te accuracy and streamlined order management. The solution boosted sales efficiency, so Helmer did not need to hire more sales reps. The system is now more scalable and ready for future growth.
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PROS helped a medical devices company improve their RFP response times. The company used PROS to automate and optimize pricing and offers. This allowed the team to spend more time focusing on custome...rs. With PROS, the company responded to RFPs four times faster. The solution supported digital transformation and efficiency.
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Hillrom Holdings, Inc faced challenges in their sales processes due to a fragmented customer experience and inaccurate quotes. They needed a digital transformation to improve their go-to-market strat...egy. Hillrom implemented Zilliant CPQ, which led to a 22% increase in user satisfaction, a 56% reduction in quote cycle time, and a $1 million increase in quote volume. The solution streamlined sales, improved pricing accuracy, and enhanced customer interactions, leading to faster conversions and happier customers.
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Experlogix Digital Commerce helped Dental Medical Ireland cut order processing time to zero. DMI deployed the platform in just 21 days, up to 10 times faster than custom B2B ecommerce projects. The s...olution was 20 times cheaper than manual order processing. Built-in SEO features brought new B2B and B2C sales. DMI also reduced costs by cutting the need for printed materials.
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Configit helped KARL STORZ, a global leader in endoscopes and medical devices, manage complex product configurations. KARL STORZ needed to handle over 15,000 products and integrate digital documentat...ion and operating room systems. Configit's solution supported their product management and integration needs. This improved their ability to deliver flexible and expert solutions in medical technology.
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Akeneo Product Cloud helped AMG Medical solve regulatory compliance challenges in healthcare commerce. AMG Medical faced inconsistent product data and complex medical regulations. Akeneo centralized ...product information and improved data consistency. The platform reduced catalog creation time from a year to just 3 months. AMG Medical now saves time, ensures compliance, and builds customer trust.
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Expandly helped an international distributor of medical supplies sync stock across six websites in the UK and Germany. Before Expandly, the company faced customer complaints from overselling and wast...ed time re-keying data. With Expandly, they gained full visibility of stock levels and could separate sales data for UK and European tax compliance. The company set up a new warehouse in Germany to handle Brexit-related shipping delays. Expandly made updating listings easier, saving time and boosting efficiency, leading to high growth.
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Billtrust’s Business Payments Network helped Ambu, a medical equipment manufacturer, handle over 80 daily card processing requests without adding staff. Ambu saved about 865 hours of manual work and ...reached 96% Level 2/3, saving nearly $600,000. Automated match rates jumped from 45% to over 90%. Ambu can now manage more payments and grow without hiring more people.
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Sendcloud helped Cardio Scan make their shipping process faster and easier. Cardio Scan sells medical devices and nutrition bars. Before Sendcloud, shipping was slow and complex. With Sendcloud, orde...rs import directly from the shop, saving time and work. Cardio Scan can now offer more shipping options and print labels with one click. The process is now cheaper and more efficient.
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Dynamicweb CMS and eCommerce helped BioPorto move from phone and email service to a full online shop. BioPorto needed an easy-to-maintain solution that could integrate with Dynamics NAV and share res...earch materials. The new website combined product information and eCommerce in one place. In just one month, BioPorto launched the webshop, increased sales, and reached more customers. The system reduced manual work and made it easy to update product data and images.
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Syndigo helped Ypsomed improve product data management. Manual updates and fragmented systems caused errors and delays. With Syndigo’s syndication solution, Ypsomed automated data processes and centr...alized product information. This led to faster time-to-market, better data quality, and lower operational costs. Customer and partner satisfaction increased due to accurate, up-to-date product data.
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Clarity built a HIPAA-compliant portal and app for ACON Laboratories. ACON needed to improve care for diabetics who manually tracked blood glucose and struggled to share accurate data with doctors. C...larity's solution automated data collection and sharing. This made it easier for patients and doctors to monitor health. The portal helped improve diabetes care and patient outcomes.
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CaptivateIQ helped Tecan automate their commission process. Before, Tecan used spreadsheets that were slow and error-prone. With CaptivateIQ, Tecan cut commission calculation time by 75%. They also r...educed data rework by 25%. The new system is easy to use and quick to update. Tecan now spends less time on commissions and more on important business tasks.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from weeks to days. Sales teams now see real-time... commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from weeks to days. Sales teams now see real-time... commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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QuotaPath helped Core Imaging replace manual spreadsheets for sales commissions. The company cut admin time from days to under an hour. Sales reps now see real-time commission data and have more trus...t in payouts. The team stopped needing constant support calls. Core Imaging saw faster payouts and better rep accountability. The process is now transparent and easy for everyone.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from weeks to days. Sales teams now see real-time... commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from weeks to days. Sales teams now see real-time... commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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Johnson & Johnson Vision used a learning development solution for training on the ELITA femtosecond laser system. The solution included custom eLearning, game-based modules, and animation. The traini...ng helped staff learn how to use the new laser system. The approach improved engagement and knowledge retention. The project focused on product training in the medical devices industry.
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Totara helped Mozarc Medical improve employee training and compliance. The old system was slow and hard to use. Administrators spent too much time on manual tasks and could not track training well. T...otara made it easier to assign training, manage users, and create reports. The new platform gives learners better dashboards and quick access to training and certificates. Managers can now recommend training directly to employees. This supports career growth and keeps the company ready for regulations.
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Siemens Healthineers had trouble with training data spread across different systems and spreadsheets. They used Administrate's no-code reporting and automation tools to fix this. They saved over 13,5...00 hours in one year. They got 30% of their time back to focus on growth. They saw big increases in training participation and enrollments.
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Learning Pool's Adaptive Compliance suite helped a global medical technology company improve its compliance training. The company needed to reduce training time and make courses more relevant for its... 70,000 employees worldwide. With Learning Pool, they customized training by job role and region, delivered content in 19 languages, and used analytics to improve results. The new program saved 16,469 hours of seat time, provided targeted training to 113,964 learners, and delivered $500,000 in cost savings.
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Learning Pool's Adaptive Compliance suite helped a global medical technology company improve its compliance training. The company needed to reduce training time and make courses more relevant for its... 70,000 employees worldwide. With Learning Pool, they customized training by job role and region, delivered content in 19 languages, and used analytics to improve results. The new program saved 16,469 hours of seat time, provided targeted training to 113,964 learners, and delivered $500,000 in cost savings.
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Seismic helped Aerogen cut sales cycles by 56%. Aerogen used Seismic to automate manual tasks and connect tools for better sales enablement. The platform increased average deal size by 39% and time s...pent selling by 48%. 54% more sellers reached or exceeded their targets. Aerogen gained strong data insights and improved productivity with Seismic.
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MobileFrame helped MicroVention replace paper-based inventory processes with a mobile app platform. The solution let sales reps scan barcodes and capture data on iPhones, iPads, and Android devices. ...MicroVention integrated the new apps with their JD Edwards backend. The company saw an 80% increase in field sales rep efficiency. Office staff productivity improved and transcription errors were eliminated.
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Jedox helped VITA Zahnfabrik automate global reporting and sales forecasting. The company needed to replace legacy BI systems and integrate with SAP S4/HANA. Jedox's BI Ready to Run modules enabled f...ast setup of sales reporting and forecasting. The finance team created a detailed sales forecast in just 1.5 days. The new system saves 4 hours a day on manual report preparation at the USA location. VITA now has a self-service reporting portal for sales and finance data.
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C3 Generative AI for Regulatory Documentation helped a large medical device company improve R&D documentation. The company serves over 40 million patients each year and struggled with slow, inefficie...nt documentation. Quality engineers spent too much time finding information and reviewing documents. C3 AI set up the solution in 18 weeks, starting with hazard analysis for the Endoscopy division. The new process made documentation faster and more consistent.
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Panoply helped Bruder Healthcare Company manage rapid business growth and complex data needs. Bruder needed better forecasting for inventory and sales as their direct-to-consumer business expanded. T...hey replaced manual Excel reporting with Panoply, connecting data from Google analytics, Amazon ads, and more. Now, all business data is in one place for fast analysis and forecasting. The team can segment customers, visualize data in Power BI, and make better decisions for operations and sales.
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Microsoft Dynamics CRM helped Abaxis improve customer management. The solution also streamlined the rotor redemption process. Abaxis develops point-of-care technology for medical practices. The CRM s...ystem made their operations more efficient. The case highlights digital transformation in the medical devices sector.
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Ordotype wanted to grow its business in new French-speaking countries. They needed to show the right prices and currency for each country. They used Geo Targetly's Geo Redirect and Geo Location tools.... These tools helped them send users to the right pages and show prices in local currency. After using Geo Targetly, their conversion rate went up by 400%, from less than 1% to about 5%.
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ZS helped Signifier with market access for a new sleep apnea therapy. The project focused on digital health and medical device strategy. ZS provided expertise in value and access solutions. The colla...boration aimed to improve patient outcomes in sleep apnea treatment. No specific metrics or numbers are mentioned in the content.
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Varicent Sales Planning, ELT, and Incentives helped a global MedTech company modernize its sales compensation system. The company faced problems with outdated platforms and manual updates that slowed... down sales operations. With Varicent, they added over 1,000 new calculations and set up real-time crediting pipelines. The new system allowed for quick territory changes and reduced manual work. Sales reps now get accurate payouts, and leadership has better visibility into performance.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from weeks to days. Sales teams now see real-time... commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from weeks to days. Sales teams now see real-time... commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from weeks to days. Sales teams now see real-time... commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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TeamViewer’s remote connectivity solution helps Fustech deliver telemedicine services to hospitals. Fustech needed stable, high-quality remote connections for demanding medical procedures. TeamViewer... enabled smooth remote surgery over 5G networks, improving efficiency and access to care. Fustech chose TeamViewer for its bandwidth efficiency and stability after testing several providers. The solution supports secure, reliable telemedicine operations.
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TaxCloud helped MMCI Holdings Inc. manage complex sales tax needs. MMCI switched from TaxJar to TaxCloud for better integration with Odoo and more affordable pricing. Sodexis ensured a smooth and rel...iable connection between TaxCloud and Odoo. MMCI now uses TaxCloud for real-time tax calculations and plans to automate all sales tax filings. The solution fits their mid-sized distribution business and supports future growth.
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Everlance helped PhysioTech, a medical equipment provider, modernize their mileage and expense reimbursement process. Before Everlance, staff tracked mileage and expenses on paper, wasting time and c...ausing confusion. Everlance gave them a single, easy-to-use platform for both drivers and admins. The software saved hours each week by automating logs and reports. PhysioTech valued Everlance’s real human support and found the process much simpler and faster.
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Billtrust’s Business Payments Network helped Ambu, a medical equipment manufacturer, handle over 80 daily card processing requests without adding staff. Ambu saved about 865 hours of manual work and ...reached 96% Level 2/3, saving nearly $600,000. Automated match rates jumped from 45% to over 90%. Ambu can now manage more payments and grow without hiring more people.
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BillingPlatform helped ResMed automate its subscription billing and revenue management. ResMed wanted to eliminate manual billing processes and reduce revenue leakage. The company needed to handle us...age-based subscriptions and complex revenue recognition. BillingPlatform provided a flexible platform with integrations to third-party systems. ResMed chose BillingPlatform to support global growth and new product offerings. The solution reduced operational complexity and improved billing efficiency.
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Younium helped ReadySet Surgical fix bottlenecks in their quote-to-cash process. The platform unified sales, finance, and operations for better teamwork. Real-time dashboards gave ReadySet fast insig...hts and helped them make quick decisions. They switched to dynamic, usage-based pricing for more flexibility. ReadySet found Younium more user-friendly than other subscription management tools.
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ConvaTec, a global medical supplies company, transformed its global accounts receivable processes with Emagia. The company focused on digital transformation across multiple countries, languages, and ...currencies. They faced challenges during the pandemic but used automation, analytics, and AI to gain an advantage. The transformation improved liquidity management and risk management.
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DentalEZ used the ACTO platform to improve their training programs. They focused on supporting knowledge retention for their teams. ACTO helped DentalEZ speed up product launches. The company also sa...w better sales results. The platform made it easier for DentalEZ to keep their team informed and effective.
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Johnson & Johnson Vision used a learning development solution for training on the ELITA femtosecond laser system. The solution included custom eLearning, game-based modules, and animation. The traini...ng helped staff learn how to use the new laser system. The approach improved engagement and knowledge retention. The project focused on product training in the medical devices industry.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from weeks to days. Sales teams now see real-time... commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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Allego helped Enovis connect a global sales force and break down silos during the COVID-19 pandemic. The platform gave reps 24/7 access to training, content, and communication tools. Enovis used Alle...go to share videos, run contests, and keep teams engaged. Adoption spread to multiple divisions, including international teams. New reps now get instant onboarding and use digital sales rooms to engage customers in real time.
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WorkRamp helped Blink Device Company deliver tailored online learning to customers. Blink Device Company needed a better way to train clinicians on their neuromuscular monitor. PowerPoint presentatio...ns were not effective. With WorkRamp, they used interactive features, resource libraries, and custom branding. This made learning more engaging and supported better product use. Clinicians got the training they needed for successful implementation and ongoing use.
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Johnson & Johnson Vision used a learning development solution for training on the ELITA femtosecond laser system. The solution included custom eLearning, game-based modules, and animation. The traini...ng helped staff learn how to use the new laser system. The approach improved engagement and knowledge retention. The project focused on product training in the medical devices industry.
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MadCap Flare and MadTranslations help HeartFlow deliver online documentation in 12 languages. HeartFlow uses topic-based HTML documentation linked to its cloud apps for fast answers. Content re-use, ...scripts, and conditional tags let HeartFlow create documentation up to 10 times faster. MadTranslations reduces time and costs for producing multilingual documentation. HeartFlow supports healthcare professionals with modern, accessible content.
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MadCap Flare and MadTranslations help HeartFlow deliver online documentation in 12 languages. HeartFlow uses topic-based HTML documentation linked to its cloud apps for fast answers. Content re-use, ...scripts, and conditional tags let HeartFlow create documentation up to 10 times faster. MadTranslations reduces time and costs for producing multilingual documentation. HeartFlow supports healthcare professionals with modern, accessible content.
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MadCap Flare and MadTranslations help HeartFlow deliver online documentation in 12 languages. HeartFlow uses topic-based HTML documentation linked to its cloud apps for fast answers. Content re-use, ...scripts, and conditional tags let HeartFlow create documentation up to 10 times faster. MadTranslations reduces time and costs for producing multilingual documentation. HeartFlow supports healthcare professionals with modern, accessible content.
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Badger Maps helped Danaher increase CRM usage by 50%. Danaher connected Badger Maps to Microsoft Dynamics to make CRM data easy for field sales reps to use. Prospect meetings went up 57%. The close r...ate for targeted meetings increased 90%. Sales efficiency more than doubled. Each rep saw two more accounts and found two extra prospecting appointments daily. Badger Maps made it easy for reps to access and use CRM data in the field.
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eSpatial helped LivaNova, a global medical technology company, improve territory alignment and sales mapping. Their old geomapping tool was slow and hard to share, with poor support. With eSpatial, L...ivaNova mapped sales data in minutes, saving many hours and making approvals faster. The sales team used dynamic heat maps and scenario planning to make better decisions. Sharing maps became easy, and eSpatial's support team guided workflow improvements. LivaNova plans to expand eSpatial use across all U.S. sales teams.
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Resco Field Service+ helped Dräger improve field service for life-saving equipment. Dräger had slow service delivery due to an outdated Outlook Offline app. They needed a faster, more reliable mobile... solution for their technicians. Dräger chose Resco Field Service+ integrated with Microsoft Dynamics 365. The new app sped up documentation, enabled quicker data sync, and increased employee and customer satisfaction. Dräger now delivers better service to hospitals and fire stations.
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Aphix platform helped Dental Medical Ireland improve B2B eCommerce. The company used Aphix to serve current customers better and reach new buyers. The platform supports digital ordering and product s...earch. Dental Medical Ireland gained new business and improved customer service. The solution targets medical and pharma supply companies.
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Rebrandly helped Cochlear Americas turn long, messy URLs into clean, branded links for marketing. The marketing team used Rebrandly to create professional links and QR codes for both print and digita...l campaigns. This made their links more memorable and increased clicks. The team could track campaign performance better using UTM parameters and Google Analytics. Rebrandly's tagging and support features kept their campaigns organized and easy to manage.
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Acrolinx helped Siemens Healthineers fix branding and product name inconsistencies across global teams. Before Acrolinx, their editorial review process took three weeks. With Acrolinx, 270 writers ch...ecked over 5 million words in 2020. The review process now takes just two days. Siemens Healthineers uses Acrolinx to keep content in one consistent voice and style.
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Brandpoint used Guaranteed Section Front for CooperVision's content campaign. CooperVision makes soft contact lenses, including products for slowing myopia in children. The campaign placed CooperVisi...on in the Health section front of news sites like SF Gate and Chron.com. The campaign reached a total site audience of 164 million. CooperVision received 1,066 total placements and kept 100% brand mention.
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PharmaJet used Xerox IT Solutions to upgrade its IT systems. The company moved to cloud managed services with Xerox. This helped PharmaJet support work from anywhere. The change made IT management ea...sier for the team. PharmaJet now delivers needle-free vaccine injections with better technology support.
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Evatic helped Nerliens Meszansky AS manage its service operations. Before Evatic, they used Excel and other tools, which made it hard to track service and slowed their work. With Evatic, they now giv...e customers real-time updates and instant service reports. The system links with their accounting software, so invoices go out fast. Nerliens saves time and money, and their service is more efficient.
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HUCL improved field operations with Fieldproxy. They integrated sales, delivery, and service teams on one platform. Custom dashboards and real-time tracking increased efficiency. Field sales operatio...ns improved by over 400%. They chose Fieldproxy for cost-effective solutions and seamless integration.
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BlueFolder helped Marquis Medical, a PET/CT sales and service company, manage field service operations. Marquis Medical needed to move away from spreadsheets and email to a connected system. With Blu...eFolder, they increased monthly billable revenue by 25%. The team improved communication, reduced travel costs, and sent bills faster. BlueFolder made it easier for Marquis Medical to track jobs, expenses, and resources.
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Eightfold AI helped Boston Scientific improve recruiting and internal mobility. The company used AI-powered talent intelligence to build over 600 talent communities. 84% of career site visitors with ...AI-recommended jobs completed applications. Boston Scientific saw a 53% increase in application conversion rate. Recruiters can now quickly generate leads and send campaigns with just a few clicks.
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TalentGuard helped St. Jude Medical use data-driven succession planning. St. Jude Medical needed a better way to find and grow future leaders. TalentGuard used analytics to map talent, identify gaps,... and create executive development plans. They provided coaching and matched training to company needs. As a result, 89% of key positions had ready-now replacements, and 50 leaders were ready in under 12 months. The company saw better retention, engagement, and a more diverse leadership pipeline.
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peopleHum helped Access Medical improve HR and performance management. Access Medical needed a platform with all HR features in one place. They switched from BambooHR to peopleHum for better performa...nce evaluation, e-learning, and engagement tools. peopleHum provided attendance, vacation, performance management, and surveys in one platform. Access Medical found all the add-ons they needed in peopleHum.
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CIENCE helped ATL Technology with top-of-funnel sales development. ATL Technology needed better outreach to grow their business. CIENCE used outbound SDR and multi-channel strategies. They built targ...eted sales playbooks for ATL Technology. The case study shows how CIENCE supported ATL Technology's sales goals.
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Albacross helped PHC Europe grow in the medical sector. PHC Europe used Albacross to see which companies visited their website and to identify buying signals. They used LinkedIn retargeting to increa...se their LinkedIn followers and brand engagement. Albacross deanonymized website traffic and funneled high intent leads to sales teams. PHC Europe saw a substantial increase in followers and engagement.
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Bant.io helped Right Submission, a medical device company, expand in the US and Europe. The campaign targeted a specific audience with custom messaging. Bant.io reached 2,131 prospects and ran 3 emai...l sequences with 5 A/B tests. The campaign achieved a 34% open rate, 27% response rate, and 15% conversion to opportunities. Right Submission gained 30 hot leads from the initial campaign.
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Responsive helped IBA, a medical device manufacturer, boost their win rate by 15%. The team used Responsive to improve bid and RFP response quality. Search and content management features saved time ...and reduced manual work. IBA now spends more time on strategy and answer quality. The solution led to better bid outcomes in the healthcare sector.
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Arena simulation software helped MTS Medical Technologies test many variables in their medical packaging line. MTS used the software to find bottlenecks and improve machine design. The simulation let... them analyze different scenarios and pick the best solution. As a result, MTS cut design time by half and reduced risk. The software also helped them gain customer buy-in for their new packaging system.
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XaitCPQ helped Penlon, a British medical device company, increase quoting capacity and eliminate errors. Before, Penlon used spreadsheets that caused mistakes and delays. The sales team had to check ...and re-enter quotes, slowing the process. With XaitCPQ, regional sales managers create accurate quotes anytime, anywhere. The company now has better control, more efficiency, and higher productivity. Margin and profit control improved, and quoting is faster and more reliable.
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Giva's cloud-based customer service software helped Invivo, a medical device manufacturer, improve support for over 11,000 customers. Invivo saw a 70% increase in productivity using Giva dashboards a...nd reports. The company achieved a 60% boost in managing SLAs and a 40% rise in remote field engineer productivity. Giva was 70% easier to set up than other cloud apps. Invivo eliminated 30 hours per month of manual reporting work and rated Giva's technical support 75% better than other vendors.
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Deskpro helps Medical Billing Professionals manage support for over 100 medical practices. MBPros needed a HIPAA-compliant help desk to protect patient data. Deskpro customized its cloud platform to ...send only generic notifications and require agent login for ticket details. MBPros uses SLAs to track team response times. The support team at Deskpro resolves issues quickly and communicates well. MBPros is satisfied and plans to keep using Deskpro.
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Plumsail Forms helped WILAmed GmbH, a medical device manufacturer, digitize vendor application and customer registration forms. The company faced challenges including lack of individual logins for fr...ontline staff and difficulty involving external stakeholders. Plumsail Forms enabled easy creation and deployment of digital forms, integrating with Power Automate for workflow automation. Mobile data collection replaced paper forms, letting applicants use iPads and kiosks. This improved operational efficiency and streamlined HR processes.
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QMS by Discus IT Pvt. Ltd. helped a renowned medical laboratory improve efficiency and compliance. The lab faced challenges with regulatory compliance, manual document control, and audit preparation.... QMS automated document management, audit trails, and reporting. The lab cut document management time by 50% and audit prep time by 40%. Operational costs dropped by 30%. The lab now works faster, saves money, and meets compliance standards more easily.
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Files.com helped Singular Genomics deliver 100TB sequencing runs in hours, not days. The company replaced AWS Transfer Family and on-premises MFT servers with Files.com, streamlining data delivery an...d simplifying HIPAA compliance. Scientists now get one-click access to results, and IT teams save time and reduce costs. Built-in SSO, MFA, and audit trails ensure secure, compliant workflows. Files.com supports rapid growth and enables faster scientific discovery.
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GlobalSearch helped Accurate Professional Billing manage medical billing documents. The company needed a user-friendly system to store and retrieve files quickly. With GlobalSearch, they scan over 50...,000 sheets each year and reduced lost paperwork. The solution improved compliance with HIPPA rules. Staff now access documents easily and save office space.
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Asset Panda helped Accufix Surgical® track high-value surgical trays. Accufix needed a new asset management system after their old one was discontinued. They chose Asset Panda for its easy use and st...rong value. The team set up custom fields and workflows to match their processes. Asset Panda let them track every step, from reservation to surgery. They got the system running in just 2 days. This fast setup solved their tracking and reporting problems.
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Rodenstock wanted to make their marketing processes simpler. They needed to create and share marketing materials quickly around the world. They also wanted more transparency and better control over t...heir marketing in many countries. Rodenstock used Uptempo to manage marketing in 85 countries. They achieved more transparency, speed, and efficiency in their marketing work.
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SomnoMed used HIVO to unify their global brand operations. They faced issues with fragmented asset storage and inconsistent brand application. HIVO provided a central digital asset management system.... This improved brand consistency and compliance. Teams can now create content independently. This reduced bottlenecks and saved time.
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TrueContext helped ARxIUM move from paper forms to digital workflows for field service. ARxIUM used TrueContext with Salesforce Service Cloud and Google Sheets. Technicians now complete site surveys ...and maintenance checklists on mobile devices. Forms are submitted in real-time, with data sent directly to Salesforce. ARxIUM cut 50 minutes from service times. Customer satisfaction improved with faster follow-up and transparent records. ARxIUM achieved 100% digital workflows and found new revenue opportunities.
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Actsoft helped a medical technology company improve field service operations. The company needed GPS tracking to verify employee locations and boost accountability. Actsoft made it easy for managers ...to train staff and track employee activity. Managers used Actsoft reports for reviews and to improve time management. The company increased staff availability and improved customer service.
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Logiforms helped Acadian On Call streamline patient referrals with web-based portals. Before, staff managed referrals by fax and phone, which slowed them down. With Logiforms, Acadian On Call built s...ecure online forms and automated PDF generation. Data now routes to the right department fast. The new system reduced data entry errors and improved access to daily stats. Automation freed up sales staff and made operations smoother for over 4000 employees.
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Knak helped Edwards Lifesciences improve their email creation process. Before Knak, the team struggled with inflexible tools and email formatting issues. Knak's branded modules made it easy for anyon...e to build on-brand emails. Four departments now use Knak, creating over 10 emails a day. Marketing campaigns launch faster and approvals are easier. Edwards Lifesciences also saves money and gets strong support from Knak.
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Workbooks helped Elos MedTech improve business processes. The partnership focused on better CRM and data management. Elos MedTech saw smoother operations and stronger results. The company values the ...support and expertise from Workbooks. This case highlights CRM software benefits for medical device companies.
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Opensense helped One Medical Passport fix email signature problems and boost brand consistency. The company used Opensense to roll out standardized email signatures and dynamic ad banners across all ...employees in just two weeks. The new banners drove a solid bump in website traffic and brought in many new leads and demos. By sending millions of emails per year, One Medical Passport gained advertising reach worth tens of thousands of dollars without extra cost. The team praised Opensense for easy use, strong support, and seamless HubSpot integration.
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VulnDB gives Dräger strong vulnerability intelligence for both open source and commercial software. Before VulnDB, Dräger used CVE/NVD but missed key details and spent time on manual research. VulnDB... helps Dräger's security team find and fix vulnerabilities faster. The platform supports continuous product security from development to post-release. Dräger now saves resources and keeps products safer for users.
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Avidicare used SIMULIA’s PowerFLOW CFD software to design its Opragon air ventilation system for hospitals. The challenge was to reduce airborne bacteria and virus contamination in operating and isol...ation rooms. PowerFLOW let engineers simulate airflow and particle movement, helping them optimize the system before building physical prototypes. The solution uses temperature-controlled airflow to keep pathogens away from patients and staff. Avidicare reports faster product development and improved protection for both patients and healthcare workers.
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Keyhole’s influencer management feature helped Sciton track the ROI of its national sales reps. Sciton used Keyhole to monitor sales rep activities and measure their impact. The tool provided clear d...ata on which reps drove the most value. This helped Sciton make better decisions about sales strategies. The company gained insights that improved their sales performance.
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Awarathon helped UE LifeSciences improve onboarding and training for their fast-growing sales team. UE LifeSciences used Awarathon’s knowledge and video assessment modules for onboarding, sales train...ing, and product certification. The company gained automated reports and better visibility into channel partner performance. Management could track training effectiveness across 10 countries. After implementation, sales performance increased by 20%. Sales pitches became more consistent and product messaging improved.
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Boston Scientific needed to train 800 sales people for a new product launch. Traditional training methods took too much time and were hard to manage. They used SmartWinnr's AI video coaching to break... training into smaller parts and give instant feedback. This saved trainers and managers about 500 hours. Sales reps gained confidence and improved their presentations. Trainers could focus on helping those who needed extra support.
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Mediafly value selling tools helped NxStage Medical, Inc. improve sales presentations. Before, the team used a complex spreadsheet that made it hard to show value to customers. With Mediafly, NxStage... created an interactive app that made it easy to share clinical and economic benefits. Sellers could quickly access tailored content and send custom reports to customers. This change led to better sales alignment and helped NxStage exceed sales goals. Deal velocity increased by 300%.
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Partners Medical Supplies Inc. needed a better way to manage orders and shipping. Their old software was slow and hard to use. They switched to ShippingEasy for faster order processing and better sup...port. They like the custom shipping profiles and easy integration with Amazon. The new system saves them time and makes shipping easier.
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Prospect CRM and Unleashed helped Trimbio, a medical equipment supplier, solve integration and manual data entry problems. The company saw a 16.6% growth in sales and an 18.8% increase in gross margi...ns. Admin time dropped by one day per week across all departments. Staff can now track customer conversations, manage stock, and coordinate repairs more easily. The solution improved quoting, order tracking, and customer retention.
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Zoey helped Professional Medical Fulfillment grow sales by 45 percent after launching their new ecommerce site. The company moved 10 percent of their sales online, up from just 2 percent before. PMF ...saved tens of thousands of dollars each year by managing more ecommerce tasks in house. The team became more agile and could respond faster to customer feedback. Zoey allowed PMF to serve both B2B and B2C customers on one flexible platform.
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Comintelli’s Intelligence2day® platform helped a global healthcare company specializing in medical devices. The company needed real-time insights from over 1,500 sources and a way to centralize knowl...edge. Comintelli’s AI-powered solution reduced research time by 49% and increased data accuracy by 72%. The company gained a 37% boost in competitive edge and developed products 26% faster. The platform enabled better decisions and faster innovation in the healthcare sector.
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TargetNXT used a hospital email list to help a mid-sized medical device distributor in Washington, USA. The distributor faced poor brand recognition, high competition, and weak marketing results. Tar...getNXT provided targeted email marketing, updated contact data, and new email templates. The distributor saw a 29% open rate, 42% more leads, and doubled conversions. Sales increased by 20% after the campaign.
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AlphaSense helped a Fortune 500 medical device company’s strategy team speed up research and improve analysis quality. The team used AlphaSense’s intelligent search to access over a decade of filings..., transcripts, and broker research in one place. This made it easier to track trends, compare quarters, and find historical data. The product manager now feels more confident and produces more compelling reports. Research time dropped, and the team can quickly get smart on new markets and competitors.
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Agility PR Solutions’ Outreach platform helped The Leprosy Mission of England and Wales improve media relations. The charity struggled to get media coverage because leprosy is not a UK issue. Using A...gility’s media database, they targeted journalists interested in international development and charity work. The platform saved time and helped them build better media lists. Their press release reached major outlets like The Telegraph UK and Yahoo! UK and Ireland.
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Newswire helped Glidewell Dental reach more people with their press release distribution and media outreach services. Glidewell wanted to share their news with a bigger audience outside their usual c...hannels. They used Newswire to push their content to new groups. This helped them support their mission to improve access to quality dental care. Eldon Thompson, senior director of marketing, said Newswire made it easier to inform dentists about new treatment options.
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Atlantic Therapeutics used TV ads to boost awareness and sales of INNOVO, a device for incontinence. The campaign reached 23.4% of the target audience and drove 271K site visitors. Site visitors incr...eased by 265% and response rate grew by 199%. The cost-per-visitor dropped by 45% with new creative ads.
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Loftware Cloud helped Varian, a Siemens Healthineers company, modernize its global medical device labeling. The integration with SAP enabled Varian to automate label content and comply with localizat...ion and regulatory requirements. The solution eliminated manual adjustments, reduced regulatory delays, and improved label consistency. Varian now manages label content more efficiently and streamlines the review process for global market entry.
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Red Sift Radar helped FHC, a medical device company, stop a $4,000 payment scam in just 24 hours. The platform flagged a fraudulent invoice quickly, saving time and money. FHC saw a 60% reduction in ...investigative time. Radar combined multiple tools into one, making work easier for the security team. The solution gave fast, clear results and improved email security.
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Red Sift Radar helped FHC, a medical device company, stop a $4,000 payment scam in just 24 hours. The platform flagged a fraudulent invoice quickly, saving time and money. FHC saw a 60% reduction in ...investigative time. Radar combined multiple tools into one, making work easier for the security team. The solution gave fast, clear results and improved email security.
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OpenLM helped DePuy Synthes, a global medical device manufacturer, save over 10,000 euros in the first year. The company used NX CAD for design but struggled with limited reporting and control using ...LMtools. OpenLM provided better software asset management and improved license usage visibility. This led to cost savings and more efficient software management. DePuy Synthes is part of the Johnson & Johnson family.
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Fastpath helped Smith + Nephew automate segregation of duties (SoD) management for SAP and other business apps. The company replaced an outdated GRC tool that required manual work and spreadsheets. F...astpath Access Control and Identity Manager eliminated manual processes. Smith + Nephew reduced user access management time by 50 hours per month. The solution is easy to use and supports future expansion to more applications.
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FluentStream helped Bristol Dental Group improve patient communication with advanced call routing, mobile apps, and cloud-hosted voicemail. Bristol Dental switched from RingCentral and AT&T to get be...tter features and support at a lower cost. The new system lets staff transfer calls easily, handle emergencies 24/7, and check messages from anywhere. Offices now schedule more appointments and save money using internet fax. Caller satisfaction and appointment rates increased after switching to FluentStream.
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MightyCall helped Cheelcare upgrade from a basic phone line to a robust virtual phone system. Cheelcare needed better call routing and remote work support as their customer base grew. MightyCall enab...led fast onboarding, easy number porting, and effective call routing for both office and remote staff. Text messaging through MightyCall became a key feature, even enabling a wheelchair sale by text. Cheelcare now communicates more efficiently with customers and plans to expand further.
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e2m.live enterprise event app helped APACMed at their 2019 MedTech Forum. The event needed strong privacy and interactive features for over 1000 delegates from 31 countries. e2m.live used AR to let a...ttendees scan sponsor logos and access offers. The app created a secure, private social wall for safe attendee interaction. Organizers valued the app's robust security and engaging event experience.
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Certain Touchpoint helped a leading hearing aid manufacturer boost attendee engagement at global audiology conferences. The company needed an event app to support their brand and improve attendee exp...erience. With Touchpoint, they achieved a 97% in-event app download rate and over 3,100 booth check-ins. Features like gamification, surveys, and personalized agendas made the app easy to use. The company saw record engagement and strong support from Certain's team.
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Marin Budget Allocation helped a leading medical device manufacturer lower their cost per action by 40%. The company wanted to reach more people with hearing loss and get more product guide requests.... They used Marin to create lookalike audiences and optimize ad budgets on Facebook. This led to a 29% increase in daily guide requests and a 29% rise in revenue from those requests. Click-through rates went up by 47% compared to campaigns without Marin Budget Allocation.
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Klipfolio Klips helped Think Biosolution, a medical technology company, speed up investor and EMR report generation. Before Klips, reporting was slow and manual. With Klips, they built dashboards for... fundraising, business strategy, and clinical data. The platform let them connect data sources and share reports easily. Think Biosolution saved time and made reporting much easier for their team and clients.
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Medtronic had trouble sending product samples to prospects. The process was slow, costly, and hard to track. They used PFL to automate and integrate sample delivery with their marketing system. This ...made it easy to track and control shipments. Medtronic cut turnaround time by 89% and reduced costs by 80%. Their team could focus more on marketing and sales instead of packing boxes.
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Mimeo Marketplace helped a medical device manufacturer improve how sales reps order printed materials. The company used a custom branded online storefront. This saved time for the team and let them f...ocus on creating new content. Mimeo also helped them reduce waste and increase flexibility by offering both warehousing and print-on-demand options. The VP of product said Mimeo is a one-stop shop for their salesforce’s needs.
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Veloce CPQ helped a large, publicly-traded medical device company in California automate its quoting process. The company struggled with a slow, error-prone CPQ system on Salesforce that lacked flexi...bility. Veloce CPQ enabled fast, accurate contract pricing for hospitals and physicians, improving control over pricing and margins. Sales cycles became faster, and leadership gained real-time deal metrics. The company now manages pricing with better visibility and control.
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SAP Datasphere helped a US-based medical devices company move from BW/4HANA to a modern cloud analytics platform. Applexus enabled seamless migration, integrating SAP Analytics Cloud and Azure for un...ified finance and supply chain reporting. The company gained faster reporting, real-time insights, and self-service analytics. The new solution reduced IT dependency and improved process efficiency. The cloud-first architecture now supports AI, machine learning, and future business planning.
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SPS Commerce Fulfillment with System Automation for Acumatica helped Carstens, a medical supply company, move from manual processes to automated EDI. Their old custom ERP was expensive and hard to up...date. SPS Commerce provided a seamless EDI integration with Acumatica. Carstens streamlined operations and reduced costs. The company is now ready for growth with fully automated EDI in their ERP.
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SPS Commerce Fulfillment with System Automation for Acumatica helped Carstens, a medical supply company, move from manual processes to automated EDI. Their old custom ERP was expensive and hard to up...date. SPS Commerce provided a seamless EDI integration with Acumatica. Carstens streamlined operations and reduced costs. The company is now ready for growth with fully automated EDI in their ERP.
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Callie used elfo digital marketing services to boost their online sales and brand awareness. They ran Facebook and Google ads to increase click-through rates and website traffic. The campaign led to ...442 items purchased and a purchase value of RM16.9k in 30 days. Callie achieved a 3.69 return on ad spend. The partnership helped Callie reach more customers and improve their marketing results.
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Basis Technologies helped a Fortune 500 medical technology leader improve digital marketing. The company wanted to drive sales, get more leads, and boost brand awareness. Basis used automation, cross...-channel media, and advanced analytics. They activated first-party data and used real-time dashboards. The results were $4.6 million in revenue, $23 ROAS, and 1,770 qualified leads. Campaign launches were 30% faster with automation.
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Gong helped Hear.com improve sales call effectiveness. Hear.com wanted to better understand and analyze their sales team’s conversations. With Gong, they improved coaching and got smarter about sales... calls. Hear.com saw a 45% increase in its close ratio after using Gong. The sales leadership used Gong to listen and analyze calls for better coaching and market approach.
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Allego helped Enovis connect a global sales force and break down silos during the COVID-19 pandemic. The platform gave reps 24/7 access to training, content, and communication tools. Enovis used Alle...go to share videos, run contests, and keep teams engaged. Adoption spread to multiple divisions, including international teams. New reps now get instant onboarding and use digital sales rooms to engage customers in real time.
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SwipedOn helped STERIS replace manual paper visitor badges with a digital sign in system. STERIS needed a user-friendly way to track who was on site and meet compliance rules. With SwipedOn, staff an...d visitors can sign in easily. The company now knows exactly who is in the building at any time. STERIS meets compliance needs quickly and keeps everyone safer. Staff and visitors find the system quick and easy to use.
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Envoy helped Recor Medical manage a growing hybrid workforce and visitor access. Manual processes made space planning and compliance hard. Envoy automated guest registration, hot desk assignments, an...d compliance with NDAs and Prop 65. Recor avoided a 33% headcount expansion by using space more efficiently. The team improved forecasting with reliable occupancy data. Visitor check-ins and compliance are now automated, making operations smoother.
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Mediafly value selling tools helped NxStage Medical, Inc. improve sales presentations. Before, the team used a complex spreadsheet that made it hard to show value to customers. With Mediafly, NxStage... created an interactive app that made it easy to share clinical and economic benefits. Sellers could quickly access tailored content and send custom reports to customers. This change led to better sales alignment and helped NxStage exceed sales goals. Deal velocity increased by 300%.
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Hillrom Holdings, Inc faced challenges in their sales processes due to a fragmented customer experience and inaccurate quotes. They needed a digital transformation to improve their go-to-market strat...egy. Hillrom implemented Zilliant CPQ, which led to a 22% increase in user satisfaction, a 56% reduction in quote cycle time, and a $1 million increase in quote volume. The solution streamlined sales, improved pricing accuracy, and enhanced customer interactions, leading to faster conversions and happier customers.
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Watch Brazil wanted to offer streaming content to people across Brazil, including remote areas. The company was small and did not have the needed infrastructure or technical skills. Kaltura, together... with AWS, helped Watch Brazil launch its streaming product. In less than a year, Watch Brazil gained over 3 million paid subscribers. The service grew quickly even before its official launch.
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Watch Brazil wanted to offer streaming content to people across Brazil, including remote areas. The company was small and did not have the needed infrastructure or technical skills. Kaltura, together... with AWS, helped Watch Brazil launch its streaming product. In less than a year, Watch Brazil gained over 3 million paid subscribers. The service grew quickly even before its official launch.
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Seismic helped Aerogen cut sales cycles by 56%. Aerogen used Seismic to automate manual tasks and connect tools for better sales enablement. The platform increased average deal size by 39% and time s...pent selling by 48%. 54% more sellers reached or exceeded their targets. Aerogen gained strong data insights and improved productivity with Seismic.
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Baxter Healthcare needed to launch a new call center in Mexico within 120 days. They faced challenges like no product experience, outdated documentation, and the need to hire and train 30 new agents ...remotely. They used the Knowledge Ops platform and Find & Follow Training to overcome these challenges. As a result, they launched the center in 120 days, achieved over 90% service levels, and trained new hires in 2 weeks.
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Contract Eagle helped Obex Medical manage complex contracts and strict compliance for their largest customer, Pharmac. Obex Medical needed automated reminders and flexible contract management to avoi...d missing KPIs and risking financial penalties. Contract Eagle provided easy-to-use features, tiered reminders, and custom fields. The web-based system made implementation simple. Obex Medical now feels secure, knowing contracts and KPIs are managed and deadlines are not missed.
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Contract Hound helped a midwest medical technology and consulting firm manage annual contracts with resellers and surgeries. Before, they tracked contract dates in spreadsheets and struggled to keep ...up. With Contract Hound, the executive assistant now stores and shares contracts in the cloud. The team gets reminders for contract renewals. Sales leads increased year-over-year pricing on contracts. The software paid for itself many times over.
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Sciex used SightCall Visual Support to help fix their precision machines faster. Before, machine downtime hurt productivity and customer satisfaction. With SightCall, Sciex can diagnose and solve pro...blems quickly using video, document sharing, and AR glasses. The solution connects experts and customers in real time and works with Salesforce and ServiceMax. Sciex now fixes more machines on the first visit, reduces repair times, and increases customer satisfaction. This also helps Sciex lower costs and create new revenue from visual assistance services.
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TeamViewer’s remote connectivity solution helps Fustech deliver telemedicine services to hospitals. Fustech needed stable, high-quality remote connections for demanding medical procedures. TeamViewer... enabled smooth remote surgery over 5G networks, improving efficiency and access to care. Fustech chose TeamViewer for its bandwidth efficiency and stability after testing several providers. The solution supports secure, reliable telemedicine operations.
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Qodana helps Zynex Monitoring Solutions manage code quality. The company uses Qodana to check their code. This helps them find problems early. It makes their software better. Zynex Monitoring Solutio...ns trusts Qodana for code quality.
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TeamViewer’s remote connectivity solution helps Fustech deliver telemedicine services to hospitals. Fustech needed stable, high-quality remote connections for demanding medical procedures. TeamViewer... enabled smooth remote surgery over 5G networks, improving efficiency and access to care. Fustech chose TeamViewer for its bandwidth efficiency and stability after testing several providers. The solution supports secure, reliable telemedicine operations.
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Jama Connect helped INBRAIN Neuroelectronics improve quality control for neural implant systems. The team used Jama Connect for distributed collaboration and shared, up-to-date information. Fast setu...p and integration let them start work right away. The platform brought together requirements, tests, and risk management in one place. Jama Software’s support team helped ensure smooth operations.
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QMS by Discus IT Pvt. Ltd. helped a renowned medical laboratory improve efficiency and compliance. The lab faced challenges with regulatory compliance, manual document control, and audit preparation.... QMS automated document management, audit trails, and reporting. The lab cut document management time by 50% and audit prep time by 40%. Operational costs dropped by 30%. The lab now works faster, saves money, and meets compliance standards more easily.
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Minitab helped Masimo automate and improve their product packaging process. Masimo wanted to add shrink wrap to their consumer health and wellness products for better looks and protection. They had n...o experience with shrink wrapping and manual methods were costly and error-prone. Using Minitab, Masimo's team implemented a fully automated shrink wrap process. This increased output and made packaging more consistent and sturdy.
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Mediafly value selling tools helped NxStage Medical, Inc. improve sales presentations. Before, the team used a complex spreadsheet that made it hard to show value to customers. With Mediafly, NxStage... created an interactive app that made it easy to share clinical and economic benefits. Sellers could quickly access tailored content and send custom reports to customers. This change led to better sales alignment and helped NxStage exceed sales goals. Deal velocity increased by 300%.
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Intech provides medical device solutions and services. They have many locations and a diverse workforce, including many frontline workers. Intech had trouble keeping all employees connected, especial...ly those without corporate email. They used Sociabble to improve internal communication and help everyone feel included. Their goal was to boost engagement and create a sense of community for all staff.
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RSign helped McKesson speed up electronic signatures and reduce paper and courier costs. McKesson used RSign to add proof-of-delivery and eSignatures to their communication system. This improved pati...ent flow and care quality. RSign made it easy to integrate electronic signatures and reduced administrative burdens. The solution also provided auditable, timestamped proof of delivery for critical device disclosures.
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Xactly Incent helped Ottobock automate 99% of their compensation plans. Manual commission processes were replaced, cutting monthly payroll processing from weeks to days. Sales teams now see real-time... commission data in Salesforce. Ottobock reduced errors and improved trust with clear, automated payouts. The solution scaled with their growing sales team and complex compensation needs.
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NGDATA and Informatica replaced Bausch & Lomb's legacy data exchange system. The new B2B Data Exchange solution enabled real-time data integration and seamless partner onboarding. Bausch & Lomb onboa...rded thousands of external partners and connected dozens of internal apps. The project converted most legacy interfaces in six months. Advanced exception handling ensured zero transaction loss. The scalable platform improved reliability and accelerated time to market.
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Invoca's AI-powered call analytics helped Starkey Hearing Technologies lower their cost per appointment by 17%. The company used Signal AI to automate call analysis, replacing manual review. This led... to a 66% drop in analysis costs. Starkey now uses call data to improve digital marketing and customer experience. The solution is HIPAA-compliant and tailored for sensitive medical calls.
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PosiRank helped a leading provider in orthodontic lab technology grow their website traffic. The company had a $300 per month budget and a small, targeted market. After 4 to 5 months, they saw big im...provements in keyword rankings and traffic. Ranked keywords grew from 108 to 162. Monthly visitors increased from 425 to 1,200. Most new customers found them through organic Google search. Consistent SEO and link building drove these results.
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Click helped OGT streamline their sales and marketing with native integration to Microsoft Dynamics. OGT saved over 10 hours per month by automating email marketing and removing manual processes. The... solution eliminated data silos and improved compliance with GDPR. OGT used Click to create lead nurturing programs and increase opportunity conversion rates. The email builder and campaign automation tools made marketing more effective and user-friendly.
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Uberall helped ResMed manage over 60 healthcare locations in Germany. ResMed used Uberall’s review management tool to automate responses and centralize reviews. The platform reduced manual work and m...ade it easy to update business information. ResMed saw a 28% increase in Google Maps views, 19% more direction clicks, and 11% more website clicks. The review response rate rose from 52% to 90%, and the average rating stayed high at 4.56 stars.
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Gen25 implemented Salesforce CRM for Castor. Castor needed a CRM that could integrate with tools like SalesLoft, Zoom Info, and Pardot. Their old CRM could not support these integrations. Gen25 deliv...ered a custom Salesforce solution in just 10 weeks. The new platform gives Castor a 360-degree customer view and supports business growth. Castor credits the new CRM as key to raising $65 million in Series A and B funding.
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C3 Generative AI for Regulatory Documentation helped a large medical device company improve R&D documentation. The company serves over 40 million patients each year and struggled with slow, inefficie...nt documentation. Quality engineers spent too much time finding information and reviewing documents. C3 AI set up the solution in 18 weeks, starting with hazard analysis for the Endoscopy division. The new process made documentation faster and more consistent.
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Output moved from Shopify to WooCommerce to gain more flexibility. They faced high fees for product downloads and wanted more customers to complete their product bundles. Saucal built a custom downlo...ad-management app and a bundle-completion plugin. This eliminated third-party fees and increased daily revenue. The custom app paid for itself in one year. Output now has a more reliable and cost-effective online store.
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Netwrix Endpoint Protector helped Daysoft Ltd. secure data across all workstations. The company needed a data loss prevention solution with cross-platform support. They wanted to meet data protection... rules like PCI DSS. Netwrix Endpoint Protector let them lock down devices by serial number and block unapproved storage. This improved their data security and compliance.
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Red Sift Radar helped FHC, a medical device company, stop a $4,000 payment scam in just 24 hours. The platform flagged a fraudulent invoice quickly, saving time and money. FHC saw a 60% reduction in ...investigative time. Radar combined multiple tools into one, making work easier for the security team. The solution gave fast, clear results and improved email security.
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MasterControl helped Northeast Scientific digitize operations in medical device remanufacturing. The company is a leader in peripheral vascular catheter remanufacturing. Two board-certified vascular ...surgeons oversee daily operations. Their focus is on quality and reliability in a cost-conscious health care market. MasterControl supports their ability to maintain high standards and expand their device portfolio.
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Qualifio helped betevé, Barcelona's public broadcaster, use gamification to engage its audience. betevé launched targeted marketing campaigns with interactive content and game mechanics. They collect...ed first-party and qualitative data. The team identified non-engaged visitors and built strategies to reach them. betevé increased page views, time spent on the website, and overall website traffic. Their content also went viral.
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