POS Customer wins | Real Customer Results Across Industries 2026
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Recent adoption and success with POS software in Retail
FragranceNet.com
- Retail
- Medium
Deer Park, USA
FragranceNet. com used Shop Pay to improve its online checkout process. The company integrated Shop Pay in just 8 weeks...without disrupting its custom platform. After one month, FragranceNet.com saw a 3.4% increase in conversion rates. New customer acquisition grew by 7.5%. Customers enjoyed a faster, smoother checkout with fewer steps.
Cliff’s Country Market used ECRS CATAPULT solutions to transform operations after an acquisition. They replaced outdated systems with unified retail... automation, gaining real-time analytics and better inventory control. The team doubled revenue in two years, improved inventory turns, and reduced shrink. CATAPULT’s e-commerce and loyalty tools enhanced customer experience and personalized promotions. ECRS’ partnership and training enabled long-term growth and proactive decision-making.
Boutique Chaussures Shawville Shoes
- Retail
- Small
Quebec, Canada
Lightspeed Retail helped Shawville Shoes double its sales after a major business transformation. The owners used Lightspeed’s data-driven inventory management... to shift buying from formal to everyday footwear, based on real sales trends. Automated reporting and integrations with QuickBooks and NuORDER saved time and reduced admin work. The system’s insights let them clear slow-moving stock and make smarter seasonal buying decisions. Cloud access and employee controls kept operations smooth as the business grew fast.
Boutique Chaussures Shawville Shoes
- Retail
- Small
Quebec, Canada
Lightspeed Retail helped Shawville Shoes double its sales after a major business transformation. The owners used Lightspeed’s data-driven inventory management... to shift buying from formal to everyday footwear, based on real sales trends. Automated reporting and integrations with QuickBooks and NuORDER saved time and reduced admin work. The system’s insights let them clear slow-moving stock and make smarter seasonal buying decisions. Cloud access and employee controls kept operations smooth as the business grew fast.
Crown Wine and Spirits used iVend Retail to upgrade their point of sale and loyalty systems. Their old system could... not connect sales, accounting, or inventory data. iVend Retail gave them a unified POS and loyalty platform. This helped them manage multiple stores and see all sales in one place. They reduced errors and improved inventory control. The new loyalty program brought more customers into stores and increased engagement.
Clickatell helped Builders Warehouse improve post-purchase support for appliance buyers. After a purchase, customers received a WhatsApp message offering installation... help. 70% of customers engaged with the WhatsApp outreach. 27% of those bought installation services. The WhatsApp channel achieved a 60x higher conversion rate than in-store upselling. This made the process easier for customers and increased revenue for Builders Warehouse.
Retail Pro POS helped Earthbound Trading Co unify supply chain data and improve omnichannel operations. The retailer upgraded from manual... processes to Retail Pro 8, then to Retail Pro 9, enabling tailored workflows and efficient vendor communication. Using Retail Pro's replenishment tools, Earthbound Trading saw business grow by 20 percent. The platform also supported collaboration with global vendors and streamlined analytics for 136 stores. API-based integration with Retail Pro Prism further enhanced their tech strategy.
Clover Flex helped AK Cycle Chic accept payments before opening their store. The handheld POS let them sell at pop-ups... and events, building brand recognition and capital. Flex’s ease of use and mobile features supported their growth into a brick-and-mortar shop. Robust reporting helped track sales and manage inventory. Community events and flexible payments grew their customer base.
NewStore helped UNTUCKit make clienteling a key part of store operations. Associates use NewStore POS to access customer profiles, purchase... history, and preferences. This lets them reach out with personal, relevant messages after store visits. In 2025, clienteling drove 5.76% of total sales. Customers using clienteling spent 17.28% more per transaction than average.
NewStore helped UNTUCKit make clienteling a key part of store operations. Associates use NewStore POS to access customer profiles, purchase... history, and preferences. This lets them reach out with personal, relevant messages after store visits. In 2025, clienteling drove 5.76% of total sales. Customers using clienteling spent 17.28% more per transaction than average.
Celerant's cloud-based POS system helped Trinkets Boutique manage 3 stores and an eCommerce site. The boutique struggled with outdated software,... slow checkouts, and hard-to-track inventory. With Celerant, they now track sales and inventory in real time across all locations. Store associates spend more time with customers, and reporting is fast and easy. The POS system was quick to implement and support was strong.
The POS Blueprint for Better Selection Decisions in Restaurants
Nando's UAE
- Restaurants
- Large
Dubai, UAE
Posist helped Nando's UAE automate restaurant operations and save up to 80% in hardware and resource costs. The cloud-based platform... replaced legacy systems, making data collection and reconciliation faster and easier. Integration with delivery aggregators like Zomato and Deliveroo streamlined online orders and reduced customer complaints. Real-time analytics and inventory management improved business insights and reduced wastage. Nando's now offers smoother dining with pay-at-table and QR code ordering.
SevenRooms helped Izzy's Steakhouse generate $450,000 in eight months. The restaurant used CRM, reservations, and email marketing tools to drive... repeat business. Email campaigns brought in over $405,000 in tracked revenue. Automated emails for first-time guests achieved a 78% open rate and $20,000 in revenue. Guest tagging and operational reports improved guest experience and floor management. SevenRooms became essential for Izzy's daily operations.
TASK helped Luby's, a Texas-based restaurant chain, modernize its operations. Luby's used TASK's centralized POS, mobile ordering, and self-service kiosks.... These tools improved menu control, inventory tracking, and customer experience. Luby's now connects with delivery platforms and uses mobile POS for flexible service. The technology supports growth and keeps Luby's traditional values.
Square helped Blade and Timber grow from a single warehouse to seven axe-throwing locations in eight years. The business used... Square for Restaurants, Square Invoices, and other Square tools to manage food service, handle complex tax rates, and streamline operations. Staff onboarding became fast and easy, with new hires confidently using the POS within 48 hours. Square Invoices enabled 30-40% of sales through B2B events, making payments seamless and boosting revenue. Real-time reporting and mobile access let the owner manage multiple brands and locations efficiently.
Square helped Blade and Timber grow from a single warehouse to seven axe-throwing locations in eight years. The business used... Square for Restaurants, Square Invoices, and other Square tools to manage food service, handle complex tax rates, and streamline operations. Staff onboarding became fast and easy, with new hires confidently using the POS within 48 hours. Square Invoices enabled 30-40% of sales through B2B events, making payments seamless and boosting revenue. Real-time reporting and mobile access let the owner manage multiple brands and locations efficiently.
SmartTouch® Interactive
- Marketing And Advertising
SmartTouch® Interactive uses its marketing automation and CRM tools to help build to rent communities attract renters. The company started... BTR marketing in 2014, working in markets like Phoenix and Atlanta. Their 'All Lines In' strategy combines SEO, SEM, social media retargeting, and email to boost property demand. They focus on branding and storytelling to set BTR communities apart from traditional rentals. This approach helps BTR builders and developers control their brand and reach more renters.
The Latest POS Deployments delivering value in Education
Mash.ie
- Education
- Small
Ireland
Dokan helped Mash. ie build a marketplace for teachers to share and sell lesson plans. The platform now has over...300 teachers and 4,000+ resources. Nearly 20,000 customers use Mash.ie to find teaching materials. Dokan's multivendor features made setup easy and let teachers manage stores without using the WordPress backend. Mash.ie grew quickly and now serves teachers worldwide.
TMR Queensland Government
- Government Administration
- Large
Brisbane, Australia
TMR Queensland Government used SAP Business Technology Platform and SAP AI Core to optimize road asset management. The ADVICE solution... automated scenario analysis, reducing statewide cycle times from 11 hours to 4 hours. TMR reinvested at least 2% of its annual pavement budget, about $9.5M, into high-priority maintenance. Data quality checks and reporting times improved, cutting setup from up to 7 days to just 1 day. The platform enabled 80% faster results delivery and 10x more precise investment decisions.
Flooid helped Krispy Kreme drive digital transformation in retail. Krispy Kreme used Flooid's omnichannel platform, loyalty app, and real-time reward... wallet to improve customer experience. The new system lets customers order online, collect in store, and use loyalty points across channels. Krispy Kreme also launched same-day Click & Collect and delivery in London. The solution empowers staff and supports future innovation in retail technology.
24 Hour Fitness
- Health, Wellness And Fitness
- Large
San Ramon, USA
Mi9 Retail helped 24 Hour Fitness upgrade its retail systems. The implementation was easy and the architecture advanced. 24 Hour... Fitness can now support its growing retail business in clubs. The new system also opens up new e-commerce opportunities. A senior director praised Mi9 Retail for its superior functionality.
Wallace Distribution Company used Perenso Trade Show to improve their trade show process. Before, they took orders with paper and... pens, causing delays of at least 5 days for order entry. Perenso's software eliminated paper, sped up order processing, and made shipping faster. Vendors and customers liked the easy ordering and on-demand reports. Online registration with QR codes reduced entry wait times and cut the number of staff needed at events.
Zapier
- Information Technology And Services
- Medium
San Francisco, USA
Zapier used Stripe to improve payment processing. They ran an A/B test comparing Stripe to their old provider. Stripe increased... authorisation rates by 4%. This led to $3M in extra revenue for Zapier. Stripe’s reporting tools helped Zapier’s finance team track declines and refunds. Integration with Stripe saved Zapier hundreds of engineering hours.
The POS Blueprint for Better Selection Decisions in Hospitality
Virgin Voyages
- Hospitality
- Medium
Plantation, USA
Virgin Voyages used PayPal Open solutions to improve payments for cruise bookings and onboard purchases. The company needed a flexible,... reliable payment system that worked even at sea. PayPal Checkout and PayPal Enterprise Payments integrated with their app and wearables, offering guests more ways to pay. Virgin Voyages saw a 99% authorization approval rate and 12X year-over-year growth in PayPal sales volume. Flexible payment options led to higher average order values and increased customer loyalty.
The POS Blueprint for Better Selection Decisions in Consumer Goods
Victorinox
- Consumer Goods
- Large
Ibach, Switzerland
Victorinox is known for Swiss Army knives and quality products. The company has a long history of precision and innovation.... Victorinox chose Erply to support its retail operations. The case highlights Victorinox’s focus on durability and brand heritage. Erply helps Victorinox manage sales and inventory for its global business.
