Field Service Management Customer wins | Real Customer Results Across Industries 2026

Fergus helped Smith Brothers Building save over 4 hours per week on admin tasks. The five-person crew uses Fergus for... project scheduling, quoting, invoicing, and back costing. Real-time cost tracking lets them protect margins and improve quoting accuracy. The team manages all job documents, photos, and hours in one place. Fergus also helped them secure insurance by providing clear financial data. Owner Luke Smith says Fergus is the only tool that does everything they need.
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FieldConnect’s FieldAccess helped Corval Group save over $5,000 each year. Corval used to spend time and money fixing integration issues... between their field service solution and Vista by Viewpoint ERP. With FieldConnect, they no longer pay for outside help to keep systems working together. Now, all their field data is in one place. They can run reports, track costs, and update their ERP more often. Corval nearly doubled their field service users after switching.
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Raken helped a small stone masonry business quickly adopt digital construction management. The owner said there was no learning curve,... even for non-technical crews. Raken made daily reporting, time tracking, and safety management faster and easier. The team used branded PDF reports and digital checklists to stay organized. The business saw immediate ROI and improved project visibility.
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Verizon Connect Reveal helped J&M Contracting recover a stolen $50,000 backhoe using GPS tracking. The Texas construction company now tracks... 26 trucks and nearly 40 pieces of heavy equipment in the field. The system sends alerts for unauthorized use and provides real-time location data to law enforcement. J&M reduced theft, improved driver behavior, and lowered insurance premiums. The company recognizes safe drivers and keeps detailed records of incidents with the fleet management platform.
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GPS Insight helped Culy Contracting automate IFTA reporting and vehicle maintenance. The company reduced man-hours by automating manual paperwork and... scheduling. GPS Insight's ELD tablets improved compliance and streamlined inspections. After implementation, Culy Contracting recovered stolen equipment worth $350,000. Safety events for heavy-duty vehicles dropped by 119%.
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Ascora helped Rescue U Plumbing grow from 8 to 22 employees. The company used Ascora to centralize data, automate supplier... integration, and track equipment. This reduced admin work and saved hours each week. Reporting features gave better business insights. Custom support and platform flexibility made operations smoother and more efficient.
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Park Place Installations of Western New York used RazorSync to improve response times. The team used field scheduling and notes... features to boost efficiency. Customer relations also improved with the software. The company saw better organization in daily operations. RazorSync helped them manage field service tasks more easily.
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AroFlo helped Smart Electrical Solutions move from manual job tracking to a digital system. Before AroFlo, the owner managed everything... by memory and struggled with time management. After adopting AroFlo and working with Tradiematepro, they automated workflows and improved efficiency. Staff accountability increased, and job profitability became clear in real time. Clients noticed faster communication and smoother service. The business now runs more jobs each day with less stress and higher profitability.
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ServiceM8 helped Willo's Plumbing Services move from paper diaries to digital job management. The company cut office time to a... quarter of what it was before. Staff can now invoice, track jobs, and store photos from anywhere. ServiceM8 improved business organization and made quoting easier. The team also benefits from fast IT support and better customer trust with job photo evidence.
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WorkMax TIME and WorkMax FORMS helped Redden Concrete save $874,000 in one year. The company used WorkMax TIME for employee... time tracking with face recognition and GPS. This reduced labor costs by $729,000 and improved job costing accuracy. WorkMax FORMS digitized purchase orders and field reports, cutting material costs by $145,000. Redden Concrete achieved a 2813% ROI and improved productivity with real-time data and mobile forms.
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Guarantee Electrical used Viewpoint Vista to connect their project management and accounting. The company gained flexibility, letting users log in... from anywhere. Vista helped reduce project delays by 30% and cut safety issues by 75%. Tracking unapproved invoices now takes 50% less time. Guarantee Electrical saw more profitable jobs and improved security with the integrated solution.
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Service Fusion Payments helped Daniell Heat & Air save 8–10 hours each week. The team used to spend hours manually... posting payments. Now, techs collect payments on-site before leaving the job. Checks and cards are processed instantly with Service Fusion. Payment delays are gone, and cash flow improved. The office no longer waits for checks to return from the field.
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ServiceTitan helped Boss Roofing & Siding cut $500k in unnecessary overhead. The company replaced 10 disconnected tools with one unified... platform. This change gave them clear business metrics and improved job costing. Boss Roofing grew revenue by 86% after switching to ServiceTitan. They now operate with 50% less overhead and fewer office staff. ServiceTitan made it easier for them to scale and save costs.
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ServiceTitan helped Boss Roofing & Siding cut $500k in unnecessary overhead. The company replaced 10 disconnected tools with one unified... platform. This change gave them clear business metrics and improved job costing. Boss Roofing grew revenue by 86% after switching to ServiceTitan. They now operate with 50% less overhead and fewer office staff. ServiceTitan made it easier for them to scale and save costs.
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A&A Roofing faced a 458% surge in inbound calls during a major storm in December 2025. They used Zuper AI... Agent Nova to answer calls 24/7 and create jobs automatically. The AI agent categorized urgent requests and logged callbacks for follow-up. This kept operations stable and prevented lost business. The team handled the storm without adding staff or missing revenue opportunities.
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Job4Site helped Shackelford Heating and Cooling manage their service business. Shackelford is a family-owned company near Madison, Wisconsin. They focus... on replacements, service, and new construction for homes. Their technicians have over 20 years of experience. They aim to deliver high quality at fair prices. Job4Site supports their work and customer service.
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JLL Corrigo Enterprise helped Hall & Kay modernize fire protection services. Hall & Kay needed to improve efficiency and manage... a growing customer base with complex regulations. They used JLL Corrigo Enterprise for dynamic scheduling, real-time dashboards, and digital data capture. The platform reduced technical verification time from 3-4 weeks to 2-3 days. Over 7,000 work orders are managed each year. The solution improved time tracking, resource management, and asset data analysis, leading to less downtime and better operations.
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Husky Intelligence's field service management software helps Alpha Control Specialists manage electrical services. The drag-and-drop scheduler lets staff organize work... and daily tasks from anywhere. SMS alerts remind tenants about appointments and allow easy rescheduling. This reduces wasted visits and saves money. The software improves efficiency for remote teams in the electrical contracting industry.
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SiteCapture helped EnergyAid scale solar operations and maintenance by 25x. EnergyAid increased work order capacity from 20 to over 500... per week. The platform integrated with Salesforce, improved field reporting, and standardized documentation. Field techs completed inspections faster and with more accuracy. EnergyAid now delivers professional reports to partners and homeowners.
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Scheduling Manager from Thoughtful Systems helped Maria Green start her maid service in New York. She chose not to join... a franchise, avoiding high fees and territory limits. Instead, she used a business starter package with training videos, manuals, and Scheduling Manager software. The software helped her organize schedules, manage staff, and handle client requests. This system made it easier to grow her cleaning business quickly and efficiently.
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Arborgold helped Rainbow Treecare replace their old software with a modern system. The new platform tracks each tree’s health history... and supports job management, scheduling, and billing. Consulting arborists now work faster and look more professional. The team can schedule hundreds of jobs and send proposals and invoices through the app. Automation and tree management features improved efficiency and customer communication.
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GorillaDesk helped Next Generation Pest Control cut admin costs and reduce human errors. The company automated invoicing, reminders, and review... requests. This freed up time and improved customer communication. They grew to almost 2,400 active customers and $700k in annual revenue. The team now avoids last-minute cancellations and has over 160 five-star Google reviews. GorillaDesk made their business more efficient and professional.
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Sir Grout used Vonigo to improve service call scheduling and call center coordination. They saw a 15% increase in revenue... and a 30% rise in estimate requests with online booking. Administrative costs dropped by 20% after switching to Vonigo. The system made it easy for staff to book jobs and follow up with customers. Franchisees found the platform simple and reliable, helping Sir Grout stay ahead of competitors.
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ServiceBox helped Full Throttle Furnace & Duct Cleaning grow from 3 to 11 full-time trucks. The company used ServiceBox to... manage scheduling, quoting, CRM, and technician communication. Before ServiceBox, they struggled with multiple tools that did not meet their needs. ServiceBox gave them a single platform for all field operations. The team now works more smoothly and can track all customer and job details in one place.
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DispatchTrack helped Foothill Appliance save hours of phone calls each day. The company used DispatchTrack to automate customer notifications and... improve delivery visibility. Drivers used a mobile app for route optimization and real-time updates. Customer inquiries were answered faster, and return management became easier. The team saw immediate benefits and improved customer service.
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Kickserv helped Masters Services move all service call management online. Before Kickserv, the business stopped if the owner was away.... After switching to Kickserv, the team could book, dispatch, and track jobs from anywhere. Sales reached $1.4 million a year and a half after restarting. The system let the owner focus on strategy, not daily tasks.
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Jim Dandy Sewer & Plumbing switched to Smart Service to improve their operations. The company gained real-time communication with field... staff. This helped them spot lost business opportunities and collect payments on time. The owner was able to buy a second business thanks to instant access to emails and better decision-making. Smart Service made their workflow more efficient and reliable.
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Schmicko used BookingKoala to launch a mobile car wash business in Sydney. In less than 24 months, Schmicko grew to... $20,000 in monthly revenue. BookingKoala helped automate business management and operations. The platform's marketing features and fleet management tools supported growth. Schmicko focused on building brand awareness and reliability in car care services.
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RedZebra helped South Coast Catering Equipment move from a manual, paper-based system to a digital field service management solution. Before RedZebra, engineers... had to visit the office daily and admin staff spent hours on paperwork. Now, engineers use tablets and can request parts quickly. Communication between team members and customers is faster. Admin workload dropped and the sales team grew. The business runs smoother and management can oversee operations from anywhere.
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Housecall Pro helped Gina H. manage her home service business. She used the software to send quick quotes and win... more jobs. The platform made it easier to grow her business with less effort. Gina H. found the features helpful for scheduling and customer management. She benefited from tools designed for field service professionals. Housecall Pro supported her daily operations and improved efficiency.
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Workiz helped ADM Garage Doors boost bookings by 300% using AI scheduling and automation. Automated reminders cut no-shows by 50%.... The Workiz Genius AI Answering system, called Jessica, handled over 500 calls and generated $7,600 in revenue. Unified tools replaced manual work, saving weeks of effort. ADM Garage Doors now competes with industry giants while staying small and agile.
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Commusoft helped Heavenly Cool Appliance Repair move from paper-based dispatching to digital job management. The company used to rely on... carbon copies and manual scheduling, which slowed down operations. With Commusoft, they now track technician productivity, optimize job scheduling, and use real-time vehicle tracking. The parts management feature lets technicians start their day from home and reduces trips to the warehouse. This has led to faster repair completion and more jobs handled each day.
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EyeOnTask field service software helped Water & Drainage Services LLC get paid 3X faster and boost productivity by 25%. The company automated... field service operations and integrated with QuickBooks for invoicing. Real-time location tracking improved job completion and resource allocation. Digital job cards and on-site quotation tools made work easier for field staff. The solution reduced travel time and payroll errors, saving costs and improving customer service.
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Fieldproxy helped SpadeWorks manage their large field service teams across India. SpadeWorks needed to automate and coordinate their maintenance operations.... Fieldproxy provided solutions like geofencing, AI-based territory mapping, OTP-based notifications, ticketing, and real-time service reports. SpadeWorks gained full asset control, better ticket management, and improved customer transparency. This made their field operations faster and more efficient.
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Repair-CRM helped Grover's Home Services save $4,000 a month by switching from manual to digital work orders. The small home... repair business faced lost paperwork, missed appointments, and wasted hours. With Repair-CRM, they cut work order processing time by 80%. The system offers real-time updates, GPS tracking, and QuickBooks integration. Staff now save 200 hours monthly, boosting efficiency and reducing errors.
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Flobot helped Rob Barney's property services company manage rapid growth. The company struggled with paperwork and disorganized systems as it... expanded to 50 contractors and 8 office staff. After failing to find a suitable software, they built a custom system called Datanet, which evolved into Flobot. The software automated scheduling, invoicing, and customer management. This allowed the business to expand without hiring more office staff. Over 100 businesses later adopted the system, improving their daily operations.
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Skedulo helped ECL Group manage their mobile workforce. ECL Group used Skedulo to schedule and track field staff. The platform... improved job allocation and communication. ECL Group saw better efficiency in their operations. The solution made it easier to manage remote teams. Skedulo supported ECL Group’s growth in field service management.
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Field Nation helped a managed services company complete over 24,000 work orders. The company moved 85% of its field service... projects to Field Nation. Technician sourcing became 20–30% faster. Site revisits dropped by 30% due to higher-quality technicians. Each job saved 10–20 minutes with app-based milestone tracking. The company gained more repeat clients and improved reliability.
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Microsoft Dynamics 365 Sales helped a global technology company boost collaboration for over 1,000 employees. The company moved from an... on-premise CRM to a cloud-based solution, making data entry easier and improving productivity. Cargas streamlined integrations and reduced required fields, saving time and encouraging user adoption. Integrating HubSpot Marketing Hub ensured clean, accurate leads and better communication. The company now enjoys faster, more interactive sales processes and improved departmental collaboration.
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Fieldcode’s FSM software helped Hewlett-Packard cut annual spending by 10%, saving $4 million. HP reduced its reliance on external partners... by optimizing internal resources. The software improved productivity and cut drive time by 30%. HP also eliminated tech overbookings. These changes gave HP more control and efficiency in service operations.
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ConSol construction software helped Yarris Technologies automate work order and subcontractor management. The platform replaced manual, paper-based systems with a... centralised digital solution. Integrations with SAP, Appian, and BI tools enabled real-time data sharing and bulk order processing. Yarris Technologies processed over 80,000 Telstra orders with minimal human input. Hundreds of subcontractors now receive timely payments and reduced manual errors.
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Microsoft Customer and Partner Solutions (MCAPS) used Power Automate Process Mining to improve their demand generation process. The team analyzed... event log data and used Copilot to find bottlenecks and inefficiencies. They discovered that 20% of cases required rework and the review loop was the main bottleneck. By automating steps with Power Automate and Copilot, they expect to cut the process timeline from 12 weeks to 8 weeks. This case highlights the impact of AI-driven process mining and automation for marketing operations.
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Oracle Cloud SCM helped Zebra Technologies streamline its supply chain. Forecast accuracy improved by nearly 100%. The company automated 90%... of orders, saving 20,000 hours yearly. Integration with transportation tools saved $2 million on a single order. Employee work-life balance improved, and IT costs dropped. Zebra now delivers products on time and plans to expand its cloud use.
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Oracle Cloud SCM helped Zebra Technologies streamline its supply chain. Forecast accuracy improved by nearly 100%. The company automated 90%... of orders, saving 20,000 hours yearly. Integration with transportation tools saved $2 million on a single order. Employee work-life balance improved, and IT costs dropped. Zebra now delivers products on time and plans to expand its cloud use.
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Oracle Cloud SCM helped Zebra Technologies streamline its supply chain. Forecast accuracy improved by nearly 100%. The company automated 90%... of orders, saving 20,000 hours yearly. Integration with transportation tools saved $2 million on a single order. Employee work-life balance improved, and IT costs dropped. Zebra now delivers products on time and plans to expand its cloud use.
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TEG Analytics used Infragistics Ultimate to build a data dashboard for a Fortune 500 client. The new dashboard met strict... visual and functional requirements. TEG Analytics finished the pilot in four weeks, cutting the timeline in half. They also used 30% fewer man-hours. The improved product helped TEG Analytics win a $500,000 yearly account.
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CSOne helped 株式会社タクト・マシン・サービス overhaul their onsite ICT/OA equipment management system in just four months. Before CSOne, slow legacy systems and... fragmented processes caused delays and errors. With CSOne, they unified case intake, parts management, scheduling, and reporting in one cloud platform. Staff can now update workflows without coding, speeding up improvements. Scheduling is visual and easy, reducing mistakes. Productivity and service quality improved across all locations.
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ExpandIT helped Secutel Technologies improve field service operations across South Africa. The company integrated ExpandIT with Microsoft Dynamics 365 Business... Central. This unified planning, scheduling, and field execution in one workflow. Secutel gained real-time coordination between office and field teams. The solution improved job visibility, resource use, and reporting. Secutel now has a scalable setup to support future growth.
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WorkPal provided Neowater with fast and helpful support. The team resolved a license issue in minutes without trying to upsell.... Neowater praised the service and gave a 5-star rating. The testimonial highlights WorkPal's strong customer support and job management software.
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FieldAx helped Warren Bidmead manage technician schedules with a drag and drop feature. The solution worked out of the box... and was fully customizable. Warren found it easy to use for daily operations. He expects routing features to be added soon. The tool improved scheduling for his team.
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Azuga helped Gloria Sanchez, a customer support executive, with onboarding and training for fleet tracking. The platform provided step-by-step guides... for setting up devices, managing alerts, and tracking vehicles. Gloria used Azuga’s webinars and resources to learn about driver rewards, maintenance, and live maps. The training improved her ability to support fleet operations and use Azuga’s features effectively. Azuga’s support tools made it easier for Gloria to manage fleet safety and compliance.
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Successware helps Judi M. manage her service business. She uses it for dispatching, accounting, and sales. The software brings all... business needs into one place. Judi M. finds it useful for running daily operations. She recommends Successware for service businesses.
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Route4Me helped Organicycle LLC improve waste collection in Michigan. Organicycle needed to grow from 30 to 400 stops a day... while keeping good service. Before Route4Me, route planning took hours and was done by the owner. Now, drivers use Route4Me to plan routes, saving time and letting the owner focus on business growth. Organicycle can now expand to more areas and aims to reach 1,000 stops a day.
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OptimoRoute helps Eldum Rétt collect real-time customer feedback. The customer service team monitors feedback as drivers are en route. They... respond quickly to delivery issues. Drivers get praise and see complaints right away. This boosts morale and helps drivers improve. OptimoRoute makes it easy to share feedback and improve service quality.
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mHelpDesk helped Alpine Refrigeration move from paper tickets and Google Calendar to a single, easy-to-use tool. The team now manages... estimates, work orders, dispatching, and invoicing all in mHelpDesk. Invoicing time dropped to less than 2 minutes per customer. The software integrates with QuickBooks and supports both web and mobile access. Alpine Refrigeration saves time and money on every job.
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TMR Queensland Government used SAP Business Technology Platform and SAP AI Core to optimize road asset management. The ADVICE solution... automated scenario analysis, reducing statewide cycle times from 11 hours to 4 hours. TMR reinvested at least 2% of its annual pavement budget, about $9.5M, into high-priority maintenance. Data quality checks and reporting times improved, cutting setup from up to 7 days to just 1 day. The platform enabled 80% faster results delivery and 10x more precise investment decisions.
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Fulcrum helped the Santa Barbara County Fire Department move from paper to digital inspections. Inspectors increased their daily inspections from... three to twenty using Fulcrum’s mobile data collection platform. Real-time monitoring improved resource allocation and inspection coverage. In 2019, the department completed over 90% of defensible space inspections. Fulcrum’s solution boosted efficiency and wildfire preparedness for the community.
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Salesforce helped Thames Valley Police and Hampshire & Isle of Wight Constabulary launch a self-service portal for victims. Citizens can check... case status and message officers directly. The portal led to a 15% improvement in CSAT score and £1.4M in cost avoidance. Contact center call volumes dropped by 10%. The solution was built and deployed in just 15 weeks.
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e-Redact helped Trafford Council cut redaction time from 4 hours to 40 minutes per day. Manual redaction caused missed sensitive... data and delays. With e-Redact, the council achieved 84% time savings and full compliance with FOI, DPA, and EIR. The tool works with all file formats and is easy to use. Trafford Council quickly saw a return on investment and reduced costs.
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City of Pasadena uses KloudGin to manage municipal water and electric utilities. The Pasadena Water and Power Department serves 141,000... residents and delivers water to 38,000 households. Their system includes a groundwater treatment plant, pump stations, wells, and over 520 miles of pipelines. KloudGin helps streamline utility operations and improve service delivery. The city relies on KloudGin for efficient management of critical infrastructure.
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Fieldman Field Service Management helped the City of South Daytona install over 5,500 Mueller smart water meters. The platform integrated... with Sentryx Water Intelligence for real-time installation verification. Technicians could fix issues on-site, not weeks later. By September 2023, 3,940 meters were installed, with 2,000 more added in 2024. The city’s billing software received accurate meter data, ensuring residents got correct water bills.
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IFS helped Distributie Oltenia automate workforce management for 440 mobile technicians and 190 dispatchers. The utility integrated GIS-based solutions with... SAP and future MDM systems using an enterprise service bus. The project improved field operations efficiency and enhanced safety for crews and contractors. Distributie Oltenia achieved these results with minimal disruption as part of their SMART Transformation Program.
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FieldEx helped TapEffect manage inventory across remote water systems in Cambodia. Before FieldEx, each site tracked stock separately, causing delays... and inefficiencies. With FieldEx, TapEffect now monitors inventory centrally and transfers surplus materials between sites. The platform improves task accountability and operational oversight. TapEffect expects cost and labor savings as they fully adopt the system.
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Utility Partners of America uses EnSight+ field service software to manage many field workers, tasks, and vehicles. The software lets... them monitor everything in real time. This helps them stay in control of their operations. EnSight+ supports their work in the utilities industry.
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Herwig helped LPR Energy manage over 300,000 annual service calls in the utilities sector. The platform scaled easily for meter... management, infrastructure, and EV charging projects. LPR Energy saw seamless rollout and no manual workarounds. Real-time visibility and process compliance improved. Two major charging-station projects now run on Herwig, showing strong scalability.
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Serviceform helped Masku automate customer support on their ecommerce site. Masku saw an 80% drop in order-related inquiries after integrating... Serviceform’s AI Agent and automated tools. Customers now get order status and product info directly on the website, reducing the need to contact support. The solution also standardized complaint and feedback collection. Over 10,000 shoppers use the AI Agent each month, improving customer satisfaction and reducing manual workload.
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RouteManager helped Mattress Mart automate delivery route planning and customer communication. The software enabled automated text updates, reducing manual calls... and improving customer satisfaction. Mattress Mart now makes 5-10 extra stops per day. Drivers use a mobile app for GPS and route info, making deliveries easier. The company reduced overhead and scaled operations efficiently.
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RouteManager helped Mattress Mart automate delivery route planning and customer communication. The software enabled automated text updates, reducing manual calls... and improving customer satisfaction. Mattress Mart now makes 5-10 extra stops per day. Drivers use a mobile app for GPS and route info, making deliveries easier. The company reduced overhead and scaled operations efficiently.
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RouteManager helped Mattress Mart automate delivery route planning and customer communication. The software enabled automated text updates, reducing manual calls... and improving customer satisfaction. Mattress Mart now makes 5-10 extra stops per day. Drivers use a mobile app for GPS and route info, making deliveries easier. The company reduced overhead and scaled operations efficiently.
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vWork helped Knight’s Heavy Towing digitize job sheets and remove paper from daily operations. The team now schedules and manages... all jobs online, improving workflow and health and safety compliance. Drivers complete 100% of pre-start checks using the app. Angela Hill no longer chases missing paperwork, saving time. The business customized vWork to match their processes and was up and running in hours without IT support.
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Million Tech’s Voice Picking System helped an international courier in Guangdong double their picking efficiency. The system enabled voice-based picking... in deep-freeze warehouses, solving issues with handheld RF devices and outdated paper processes. Shipping accuracy improved to 99.9%. The solution integrated with WMS, supported multiple order picking, and provided daily performance reports. After six months of successful use, the client expanded the system to five more warehouses, achieving long-term cost savings.
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Hellotracks helped Wheels automate job assignments and optimize worker routing. Before using Hellotracks, Wheels calculated routes manually and struggled to... track job completions. After implementation, Wheels saw higher productivity per worker and reduced travel costs. The tool made it easier to manage field staff and improved real-time visibility. Wheels recommends Hellotracks for its user-friendly interface and impact on field operations.
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Actsoft helped a non-emergency medical transport company improve driver accountability and schedule adherence. The company used GPS tracking and job... dispatching to boost worker punctuality and increase daily patient drop-offs. Actsoft’s geofencing and asset monitoring features enabled safer vehicle use and allowed employees to keep vehicles overnight. The company saw a 10% increase in efficiency and saved $100 to $500 per month. These changes supported business growth and better patient service.
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MeazureUp helped Aloha Gas save hours each day by replacing paper-based field audits. Area supervisors now spend less time on... manual tasks and more time on important work. Reporting is faster and easier. Incident resolution time is shorter. Aloha Gas manages over 55 locations across three islands. The new process gives their team more time and improves operational execution.
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FieldEquip enabled a leading oilfield chemical provider to automate workflows for over 5,000 wells in East Texas and Louisiana. Manual inspections and... Excel-based processes slowed data flow and increased labor costs. FieldEquip's SaaS solution delivered mobile apps, dashboards, and intelligent route optimization. The platform improved chemical inventory tracking and reporting. The customer deployed the solution in just 6 weeks, boosting efficiency and meeting operator demands for real-time data.
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MAINT CMMS by Lena Software helped Shell Turkey cut average call handling time from 60 minutes to 3 minutes. Shell replaced email-based... maintenance requests with web-based communication, reducing time spent by all parties. The company improved work order management and reporting, leading to lower maintenance-related costs. MAINT CMMS now supports all Shell service stations in Turkey, streamlining operations and boosting labor productivity. Shell saw a dramatic drop in maintenance costs after implementation.
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