Field Service Management Customer wins | Real Customer Results Across Industries 2026

Azuga fleet tracking helps Environmental Pest Control track their vehicles and team. The company uses Azuga to see where workers... are and make sure jobs get done. Since using Azuga, they have grown their business three times. The company serves Northern Virginia, Maryland, and Eastern West Virginia. Azuga gives them better control and oversight of their fleet.
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LPR Energy GmbH uses Asolvi's FSM software to support grid operators and utilities in the energy sector. The company manages... over 300,000 service calls each year, covering electricity, gas, water, and heat. With 160 employees, they need reliable and precise solutions. Asolvi helps LPR Energy maintain high standards in meter management and infrastructure maintenance.
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GorillaDesk helped Next Generation Pest Control reduce admin costs and human errors. The company used GorillaDesk to automate invoicing, reminders,... and paperwork. This made their business more efficient and improved customer service. Mitch, the owner, saw immediate value in the software's automated features. The company now has almost 2400 active customers and over $700k in annual revenue.
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Ameriobet uses SmartServ to protect user data and ensure privacy. The platform uses encryption to keep personal and financial information... safe during transactions. Two-factor authentication adds another layer of security for account access. Ameriobet follows strict privacy policies and stores data on secure servers. Customer support and security reports help users resolve issues quickly and build trust.
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WorkPal helped ACR Plumbing & Heating Limited fix delays in scheduling and paperwork. The job management software made all jobs... live and improved real-time status updates. Scheduling became more efficient and communication with customers improved. Invoicing is now instant, with no missed invoices and faster payments. WorkPal's reporting and GPS tracking features gave ACR more control and better workflow management.
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KloudGin helped ArborWorks improve their vegetation management operations. ArborWorks is a professional firm that does utility line clearance and fire... remediation. They use mechanized equipment to keep their crews safe. KloudGin supports their focus on safety and efficiency. ArborWorks has strong third-party safety ratings because of their safety culture.
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Loc8 asset and fault management software helped a multinational resources corporation manage its iron ore supply chain in Australia. The company needed... a way to track thousands of locomotive and ore car assets and handle damage management. Loc8 integrated with existing rail management systems to provide real-time monitoring and repair tracking for nearly 400,000 assets and components. The solution improved asset availability and reduced downtime. Loc8 enabled continuous, 24/7 operations for one of the world's largest mining rail networks.
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Serviceform helped RE/MAX Finland double their lead generation, reaching 100-150 leads per month. The chatbot and conversion tools made it... easy for visitors to connect with agents. Automated lead routing saved 90% of the team's time by sending leads to the right agent. RE/MAX found Serviceform easy to use and quick to set up. Customer service and all-in-one tools were key benefits.
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AroFlo helped KAT Electrical manage projects and financial admin as their business grew. Before AroFlo, the team struggled with paperwork... and relied on a virtual assistant for admin. After switching to AroFlo, they saw a 25% increase in revenue and staff productivity. Invoicing turnaround improved by 80%, and time spent on field paperwork was cut in half. AroFlo's features and support made business operations easier and more efficient for KAT Electrical.
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FieldEx helped Agri Sumber Prestari fix problems with manual data entry and slow processes. The company had issues with data... integrity, tracking, and monitoring. FieldEx replaced paper log books and manual systems with digital tools. This made it easier to track attendance, equipment, and work programs. Agri Sumber Prestari saw a 600% return on investment after using FieldEx. The company improved efficiency and reduced errors in daily operations.
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EyeOnTask field service software helped Water & Drainage Services LLC in Cape Town automate their field operations. The company faced... challenges with tracking field staff, creating on-site quotes, and integrating with QuickBooks. EyeOnTask provided real-time location tracking, automated payroll, and digital job cards. The company saw a 3x faster payment cycle and a 25% increase in productivity. Employees found the software easy to use after brief training.
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IFS Applications 10 helped SEAKR Engineering handle larger aerospace projects and tighter timelines. The ERP upgrade improved project management, real-time... visibility, and demand forecasting. SEAKR uses IFS for accounting, manufacturing, supply chain, and quality management. Integration with Microsoft Project and HRIS streamlines processes. The solution supports earned value management and complex manufacturing needs.
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mHelpDesk helped Alpine Refrigeration move from paper tickets and Google Calendar to a single, easy-to-use tool. The team now manages... estimates, work orders, dispatching, and invoicing all in mHelpDesk. Invoicing time dropped to less than 2 minutes per customer. The software integrates with QuickBooks and supports both web and mobile access. Alpine Refrigeration saves time and money on every job.
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ServiceTitan helped ENCON Heating & AC manage both commercial and residential HVAC projects. ENCON needed one software to handle many... types of jobs. ServiceTitan gave them a single solution for all their work. The company improved reporting and project management. ENCON now runs operations more smoothly with ServiceTitan.
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ServiceTitan helped ENCON Heating & AC manage both commercial and residential HVAC projects. ENCON needed one software to handle many... types of jobs. ServiceTitan gave them a single solution for all their work. The company improved reporting and project management. ENCON now runs operations more smoothly with ServiceTitan.
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FieldEZ, a mobile workforce management solution, helped a leading Indian IT hardware manufacturer improve field engineer productivity. The company faced... challenges with a legacy system, low SLA compliance, and high costs. FieldEZ provided real-time visibility, workflow customization, and seamless CRM integration. SLA compliance rose from 30% to over 95% in two years. The company saw a 10% increase in volumes handled and a 25% improvement in field force utilization.
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BlueFolder helped ProBleu, a managed service provider, increase billing by 60% in three months. ProBleu replaced its costly, unreliable in-house... ticketing system with BlueFolder's web-based field service software. The new system improved work order management, job history tracking, and client communication. Clients now use a customer portal to track tickets and buy more hours. ProBleu captures all billable work, creating more revenue and a clear audit trail.
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ServicePower helped GE Appliances cut service appointment windows by 50%. Technician travel times dropped 15%. Customer satisfaction scores rose 20%.... GE Appliances used ServicePower’s Scheduling, Dispatch, Mobile Access, Claim Reimbursement, Consumer Self-Service, and Analytics tools. These solutions improved customer experience, reduced costs, and empowered technicians with real-time information.
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ReachOut helped Idaho Backflow save two hours of work each day. The company used to rely on paper forms and... Google Calendar, which made scheduling and reporting slow and hard. With ReachOut’s digital forms and scheduling tools, the team now works faster and avoids data entry mistakes. Auto-populated reports and better scheduling help them serve customers on time. Idaho Backflow uses features like inspection management, ticket management, and asset management to run their business more efficiently.
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SiteCapture helped Omnidian save over 400 hours each month. Omnidian used SiteCapture for operations and maintenance. The solution improved efficiency... for Omnidian's solar business. SiteCapture made Omnidian's work faster and easier. Omnidian is a leader in the solar industry.
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Fergus helped Watersmith Plumbing and Gas improve business cash flow and efficiency. Andrew, the owner, uses Fergus for quoting, invoicing,... and safety management. Fergus Pay allows customers to pay invoices quickly, speeding up payments. Integrating Fergus with Xero streamlined financial operations. The Fergus Go app helps the team manage jobs and supplier invoices easily. Supplier integrations save time and make job costing simple.
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FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes... to the cloud, optimizing functions like employee self-services and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.
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American Scale had problems with an old paper-based system. Work orders were slow and billing was often delayed by a... month. They wanted a system that could grow with their business. They chose ServMan for its customizability and good reviews from similar companies. ServMan let them switch to digital work orders and made records easy to access. This helped new hires learn faster and improved productivity and efficiency.
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American Scale had problems with an old paper-based system. Work orders were slow and billing was often delayed by a... month. They wanted a system that could grow with their business. They chose ServMan for its customizability and good reviews from similar companies. ServMan let them switch to digital work orders and made records easy to access. This helped new hires learn faster and improved productivity and efficiency.
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American Scale had problems with an old paper-based system. Work orders were slow and billing was often delayed by a... month. They wanted a system that could grow with their business. They chose ServMan for its customizability and good reviews from similar companies. ServMan let them switch to digital work orders and made records easy to access. This helped new hires learn faster and improved productivity and efficiency.
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Ascora helps businesses manage customers, jobs, quotes, and invoices in one place. The platform offers features like quoting, job scheduling,... invoicing, and real-time reporting. A customer says Ascora has been a massive part of their journey and helped them grow. The software is easy to use and works on any device. It helps businesses stay organized and efficient.
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DispatchTrack helped Metal Sales Manufacturing improve delivery planning and routing. The company manages 21 branches with different inventories and fleets.... DispatchTrack’s AI-powered routing made route planning easier and more accurate. The team integrated DispatchTrack with their NetSuite ERP for better delivery coordination. Drivers use the DispatchTrack mobile app for on-site tasks. This solution helps Metal Sales Manufacturing meet customer demands and stay competitive.
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Hellotracks helped Entrusted improve their field operations. Before using Hellotracks, Entrusted used two mapping systems and had inefficient routes. With... Hellotracks, they combined job and location tracking in one system. This made it easier to manage jobs and team members. Entrusted saved time, reduced mistakes, and became more efficient. The team now closes jobs faster and saves money on driving costs.
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Route4Me helped American Newspaper Solutions (ANS) improve newspaper delivery in Wichita, Kansas. The team faced daily route changes and up... to 400 stops, making old GPS software ineffective. With Route4Me, they optimized routes quickly and shared them with drivers in under an hour. The solution eliminated paper waste and improved client relations. ANS now gets immediate route optimization and better address location, making their operations smoother.
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Workiz helped ADM Garage Doors use AI and automation to compete with much larger companies. The owner, Andre Marshall, set... up 50 automations to handle tasks like follow-ups, reminders, and invoicing. Workiz's Genius AI Answering system, called Jessica, answered over 500 calls and generated $7,600 in revenue, plus $3,600 more from automated messages. This let the small business look and perform like a big company. Andre saved weeks of manual work and improved customer response times.
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Commusoft helped Heavenly Cool Appliance Repair move from paper-based dispatching to digital job management. The company used to rely on... carbon copies and manual scheduling, which slowed down operations. With Commusoft, they now track technician productivity, optimize job scheduling, and use real-time vehicle tracking. The parts management feature lets technicians start their day from home and reduces trips to the warehouse. This has led to faster repair completion and more jobs handled each day.
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BidClips helps Mosquito Joe of Metro East Illinois give more accurate quotes. The service request form lets customers send photos... and videos, making quotes faster and clearer. BidClips' text messaging and online portal boost sales conversion rates. The Google Maps integration helps measure job areas for better estimates. Support from BidClips is fast and helpful. Communication and quoting are now easier and more accurate for both staff and customers.
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ServiceMonster helped ProShine SoftWash manage business growth. Pete Happy started with one truck and simple tools. As the company grew,... scheduling and job management became hard. ServiceMonster made scheduling easy and kept all customer info in one place. Employees could see job history and attach photos from the field. ServiceMonster automated marketing with drip campaigns and direct mail, saving time and making follow-ups easy.
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Arborgold software helped Arborscapes manage their Plant Health Care Division. Before Arborgold, Arborscapes used generic tools and handwritten proposals. They... needed better ways to track teams, schedule work, and manage renewals. With Arborgold, they built a CRM, improved scheduling, and streamlined billing. Over thirteen years, Arborscapes saw a 900% increase in sales using Arborgold.
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BookingKoala helped King of Maids grow fast. The company started with $6,000 and no outside funding. Using BookingKoala's cleaning business... software, King of Maids reached over $5,000,000 in revenue in just 3 years. The software made operations easier and improved the brand. The platform was later redesigned for other service businesses.
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A-1 Locksmith provides commercial and automotive security solutions. When COVID-19 disrupted their business, they needed to adapt quickly. They used... Service Fusion’s SaaS solutions to keep their operations running. They added no-contact invoices, a mobile app for field technicians, and automated reminders. These changes helped them stay efficient and keep their revenue steady during uncertain times.
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Repair-CRM helped Grover's Home Services move from manual to digital work orders. The company struggled with lost paperwork, missed appointments,... and wasted time. Repair-CRM offered real-time updates, GPS tracking, and QuickBooks integration. The digital system cut work order processing time by 80%. Grover's Home Services now saves about $4,000 each month and 200 hours of staff time.
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Maria Green wanted to start a maid service business. She looked at joining a franchise, starting on her own, or... hiring a consultant. She chose to learn on her own and bought a package with tools, videos, books, and software. The package also included some free consulting. Maria focused on giving great service and using networking to get new clients.
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BiznusSoft Field Service helped Bay State Textiles and PR Textile Recycling move from paper-based workflows to a 100% digital, mobile-first system. Drivers now use... tablets for real-time data capture, eliminating manual entry and errors. Geofencing and automated reporting improved driver accountability and inventory control. QuickBooks integration streamlined invoicing and financial reconciliation. The Salesforce-native platform supports future growth and customization.
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Flobot helped Rob Barney's property services company manage rapid growth. The company struggled with paperwork and disorganized systems as it... expanded to 50 contractors and 8 office staff. After failing to find a suitable software, they built a custom system called Datanet, which evolved into Flobot. The software automated scheduling, invoicing, and customer management. This allowed the business to expand without hiring more office staff. Over 100 businesses later adopted the system, improving their daily operations.
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Raken helped Acme Construction improve daily reporting and project visibility. Before Raken, Acme used manual reports that lacked detail. With... Raken, they now create detailed daily reports with photos. This gives better transparency and helps track project progress. Integrations with Sage Intacct, Sage 300, Autodesk Build, and TrueLook save time and reduce duplicate data entry. Project creation and cost code management are now easier for the team.
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OptimoRoute helped Crash of Rhinos Painting cut scheduling workload by 125 hours per year. The company reduced team travel by... 3,000 miles yearly and saved $7,500 annually. Proposal productivity grew from 30 to 80 quotes a week with half the staff. The software made scheduling easy and let the team cover more jobs. Customers liked the real-time tracking and notifications. The owner praised OptimoRoute's customer service and ongoing improvements.
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vWork helped A1 Kiwi Cutters & Drillers move from paper-based job management to a digital platform. The company needed to... improve efficiency and speed up invoicing. vWork digitized their processes, reduced paperwork, and made invoicing faster. This led to better cash flow, prompt payments, and improved hazard management. Staff adapted quickly, and the business reduced its environmental impact.
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FieldAccess by FieldConnect helped KDC Construction replace paper time cards with a mobile solution. KDC integrated FieldAccess with Sage 300... Construction & Real Estate. This change saved $4400 per week by cutting manual time entry and manager reconciliation. The company also saved time and money by removing manual payroll data entry. KDC expanded their team, hiring four more technicians after using FieldAccess.
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Job4Site helped Shackelford Heating and Cooling manage their service business. Shackelford is a family-owned company near Madison, Wisconsin. They focus... on replacements, service, and new construction for homes. Their technicians have over 20 years of experience. They aim to deliver high quality at fair prices. Job4Site supports their work and customer service.
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JLL Corrigo Enterprise helped Hall & Kay modernize fire protection services. Hall & Kay needed to improve efficiency and manage... a growing customer base with complex regulations. They used JLL Corrigo Enterprise for dynamic scheduling, real-time dashboards, and digital data capture. The platform reduced technical verification time from 3-4 weeks to 2-3 days. Over 7,000 work orders are managed each year. The solution improved time tracking, resource management, and asset data analysis, leading to less downtime and better operations.
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Husky Intelligence helped Alpha Control Specialists Ltd (ACS) move from SimPro to a more flexible field service management platform. ACS faced slow... operations and poor customer service with their old system. Husky tailored its solution to ACS’s workflows, improving scheduling, reporting, and project management. ACS now enjoys streamlined workflows, better visibility, and strong support. Husky is now the backbone of their business, driving efficiency and growth.
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ServiceM8 helped ADAZ Electrical improve job management and time tracking. The app lets them invoice clients on site and track... job status easily. ServiceM8 integrates with MYOB accounting software, making admin tasks simpler. Staff spend less time on navigation and more on work. ADAZ Electrical can now monitor jobs and billable hours more accurately.
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Microsoft Dynamics 365 Sales and Power BI helped Benchmark Construction replace a complex CRM. The new system improved business visibility... and forecasting. Benchmark now gets real-time insights and dynamic reporting. The solution is easy for all teams to use. Local support from Cargas made the transition smooth.
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Viewpoint Field View helped Middlesex Ltd keep all site information in one place. The construction team used the software to... track project data and updates. This made it easy to find and share important details. The solution improved communication and record-keeping on site. Middlesex Ltd saw better project control and less confusion.
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GPS Insight helped the City of Las Vegas manage a fleet of 1,300 vehicles and equipment. The city used GPS... Insight for real-time asset tracking, maintenance monitoring, and route optimization. This led to cost savings on maintenance, labor, and parts. The system helped extend asset life and improved resale value. The city also benefited from better preventive maintenance and more efficient fleet operations.
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Oneserve helped Hillingdon Council manage damp and mould in 10,000 properties. The council used Oneserve to log, track, and resolve... each issue. The system improved data for property profiles and enabled targeted interventions. Tenant engagement and satisfaction increased due to transparent processes. The number of complaints about damp and mould went down. The council stayed compliant with regulations.
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Fieldman Field Service Management helped the City of South Daytona deploy Mueller Smart Water meters. The city needed to verify... every meter installation and improve data accuracy. Fieldman integrated with Sentryx Water Intelligence for instant installation checks. This let teams fix problems right away. The city saw a 56% increase in technician efficiency and verified 100% of meter installations. They also created a digital catalog of meters.
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IBM Spectrum Protect Plus helps APIS IT back up over 1,000 virtual machines and containerized projects. The agency needed fast,... resilient data protection for its dynamic government IT services. IBM Spectrum Protect Plus integrated with Red Hat OpenShift to deliver snapshot backups in minutes. The solution streamlines backup, recovery, and security for critical government applications. APIS IT now protects data without disrupting production workloads, supporting digital transformation for Croatia's public sector.
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Aberdeen City Council faced challenges with the Freedom Of Information Act, leading to a rise in Subject Access Requests. They used paper... documents and marker pens for redaction, which was time-consuming and costly. By implementing e-Redact, they moved to electronic redaction, saving 40% in time. This solution allowed them to process more requests efficiently and reduced costs associated with photocopying. The council found e-Redact easy to use and highly cost-effective, improving their response times significantly.
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Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut... production costs, increase creative agility, and keep their brand consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
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Verizon Connect helped The Center of Hope Foundation improve transportation for people with disabilities. The nonprofit struggled with outdated systems,... making it hard to track 80 vehicles and meet state contract rules. Verizon Connect's GPS fleet tracking gave real-time vehicle locations and reliable uptime. This improved safety, accountability, and communication for the foundation's transportation team. The solution helped them serve their community better and keep vital state contracts.
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Vonigo helped Habitat for Humanity of Metro Denver boost sales by 35% and cut vehicle and admin costs by $50,000 in one year. The non-profit switched... from a paper-based system to Vonigo's cloud-based field service management software. Online booking led to 50% of donation pickups being scheduled through the website. The team managed more donations and sales without hiring extra staff. Vonigo made donation scheduling faster and more efficient.
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Fieldproxy helped Jagadeeshwari Enterprises move all field operations online. The company needed better data collection, task scheduling, and real-time sales... updates. Fieldproxy provided real-time dashboards, geofenced task allocation, and easy access to past data. Sales teams used the app for merchandising and order management. The solution saved time and helped the business grow revenue.
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MeazureUp helped Aloha Gas save hours each day by replacing paper-based field audits with digital tools. Area Supervisors now spend... less time on manual tasks and more time on important work. The solution streamlined reporting and reduced incident resolution time. Aloha Gas manages over 55 locations across three islands. The company saw a strong return on investment by saving manpower and improving operational efficiency.
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Zuper's FSM platform helped a global furniture retailer fix major customer service issues. The company had problems with delayed deliveries,... manual scheduling, and unhappy customers. Zuper automated job creation, scheduling, and notifications for over 10,000 field technicians. This reduced paperwork, improved communication, and made customers happier. The company saw better efficiency and higher revenue after using Zuper.
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MAINT CMMS by Lena Software helped Shell Turkey cut average call handling time from 60 minutes to 3 minutes. Shell replaced email-based... maintenance requests with web-based communication, reducing time spent by all parties. The company improved work order management and reporting, leading to lower maintenance-related costs. MAINT CMMS now supports all Shell service stations in Turkey, streamlining operations and boosting labor productivity. Shell saw a dramatic drop in maintenance costs after implementation.
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Matidor helped Peyto Exploration manage their remediation and reclamation program after a major asset acquisition. Peyto needed a better way... to track costs, consultants, and budgets, as Excel was not enough. Matidor provided an easy-to-use project management tool with real-time tracking and reporting. Peyto saw smoother project management, better cost tracking, and improved communication. The mobile app and map features made field operations more flexible and efficient.
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Fieldpoint helped HighPoint Resources improve oilfield inspection across 190 sites and 4,200 pieces of equipment. HighPoint needed better data collection,... automated work orders, and improved compliance reporting. Fieldpoint provided a mobile app for data collection and field service automation. They also delivered custom reporting tools. This made maintenance and inspection more efficient for HighPoint Resources.
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Pomeroy uses Field Nation to manage a blended workforce of direct employees and on-demand contractors. This helps Pomeroy handle volatile... demand and fill skill or geographic gaps in IT field service. The company uses on-demand workers for projects with many sites or urgent needs. Pomeroy tracks customer experience with NPS surveys, micro-surveys, and digital monitoring. This approach improves service quality, response times, and customer satisfaction.
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Fieldcode's FSM software helped Hewlett-Packard cut annual spending by 10%, saving $4 million. HP used Fieldcode to optimize internal resources... and reduce reliance on external partners. This improved control and efficiency in service operations. Drive time dropped by 30%. HP also eliminated tech overbookings, boosting productivity and resource use.
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Einstein 1 Service helped Algo cut service call times by 80%. Algo used the platform to improve customer support. The... solution made service faster and more efficient. This led to big time savings for Algo's team. The case shows how AI can help IT companies serve customers better.
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FieldCircle helped Cushman & Wakefield manage facility maintenance for over 2000 sites. The company faced high maintenance costs, inefficiencies, and... vendor management issues. FieldCircle provided centralized oversight, smart scheduling, and better vendor tracking. Maintenance spend dropped by 12%. Resource utilization improved by 16%. SLA compliance increased by 17%. Profitability rose by 8%. Cushman & Wakefield saw better customer satisfaction and smoother operations.
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Million Tech delivered a contractor performance assessment solution for a diversified property portfolio owner in Hong Kong. The client managed... over 30 maintenance contractors and needed a fair, consistent way to assess their work. The new system replaced paper-based grading with an observation-based mobile and web platform. Assessors now record observations and photos, and the system assigns grades automatically. This improved fairness and consistency in contractor evaluations.
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allGeo Field Workforce Automation helped a large organization serving adults with developmental disabilities. The customer faced compliance, data management, and... caregiver safety challenges. allGeo provided real-time activity recording, automated messaging, and accurate timeclock data sync. The solution improved efficiency, compliance, and caregiver safety. Better reporting led to more accurate tracking and informed decisions.
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RedZebra's Call2Field software helped Access Able Ltd. , a family-run mobility equipment provider, modernize their operations. The company needed a...system to manage repairs, servicing, and emergency jobs efficiently. RedZebra offered a monthly payment plan, making it affordable for the small business. The implementation process took a few months, with strong support from RedZebra's team. The new system reduced admin time and improved productivity for both engineers and office staff.
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CSOne helped 株式会社 神戸製鋼所 機械事業部門 improve after-sales service for their machinery. They used CSOne to cut indirect work time, boost... customer satisfaction, and increase regular maintenance rates. The system enabled automatic maintenance planning, IoT-based data collection, and electronic management of service records. Staff now use tablets for on-site data entry and customer signatures. This led to better efficiency and faster, higher-quality customer responses.
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ExpandIT helped CK Power move from pen and paper to digital time registration and planning. CK Power now uses ExpandIT... to track field service work in real time. The planning tool lets them schedule jobs and find the closest technician. Service technicians use a mobile app to see job details and record work. CK Power invoices faster and has fewer errors. They report higher invoicing rates and better earnings since using ExpandIT.
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GoSpotCheck by FORM helped North Florida Sales improve sales execution. Before, they relied on manual inspections and the honor system,... which took hours. With GoSpotCheck, over 35 salespeople now track and verify retail tasks across 2,500 accounts. The app makes reporting fast and easy. Accountability increased, and execution levels improved. Salespeople use smartphones to record and verify completed tasks, making operations more efficient.
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Vilniaus Vandenys faced challenges managing work for over 276,000 customers and 600+ employees. They needed efficient workflow management and data... collection. Frontu provided a digital solution to manage field service operations, including water meter management. This improved workflow efficiency and customer service. The solution integrates with other systems, enhancing digital transformation and sustainability efforts.
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Infragistics Ultimate helped Battelle Memorial Institute deliver user-friendly, reliable assessments for government sector clients. Battelle's CBRNE Defense unit used Ultimate... UI for WPF and Ignite UI for JavaScript/HTML5 to build desktop and web apps. These apps let government agencies interact with complex hazard models and data in real time. The solution improved data access, model interaction, and decision-making for agencies like the FDA and USDA. Battelle's team can now tailor reports and applications to specific agency needs, supporting better resource allocation and planning.
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ConSol construction software helped Telstra automate payment requests and manage work orders. The platform replaced paper-based systems and improved visibility... into work orders and provider performance. ConSol integrated with SAP to send daily payment requests, ensuring accurate and timely payments to hundreds of subcontractors. The Gateway feature enabled bulk order creation, reducing manual work and errors. These integrations improved efficiency and supported key provider retention for Telstra.
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ServiceTrade helped Western Allied Mechanical cut quote delivery time by 50%. Before ServiceTrade, the team used PDFs and Excel for... estimates, which slowed down proposals. The new software streamlined operations and improved customer experience. Western Allied kept their Spectrum accounting software while gaining faster quoting. The result was quicker proposals and better sales efficiency.
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Egen helped a global cybersecurity company rebuild its Snowflake Data Cloud and consolidate over 40 marketing dashboards into one Tableau dashboard. The new dashboard... gives the marketing team a single source of truth for key metrics. This improved efficiency and allowed deeper analysis of marketing strategy. The team now uses the dashboard daily to make better marketing decisions. The dashboard also supports pipeline generation measurement and advanced data science techniques for growth.
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Skedulo helped BioReference Laboratories manage COVID-19 testing at scale. BioReference needed a flexible scheduling platform to handle thousands of bookings... daily. Skedulo built a custom solution with self-service appointment booking, reminders, and QR codes for patients. The system scheduled over 4 million appointments and cut patient wait times by 50%. BioReference ran 17 pop-up testing sites, serving thousands of patients each day.
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