A leading U.S.-based housing consultant company
- Real Estate
- Medium
USA
CRMJetty built a custom Salesforce portal for a top U. S. housing consultant. The portal improved customer support and made...data management easier. It let users analyze reports directly in the portal. The solution streamlined workflows and helped the company serve clients faster. The new system also enhanced asset management and case management processes.
SweepBright helped 1894, a real estate services company, automate and connect all their tools. 100% of their tools are now... integrated with SweepBright. 110 employees benefit from centralized information. The company cut administrative management time in half. All field teams gave positive feedback on the tool's ease of use.
Follow Up Boss helped Changing Latitudes manage leads and growth across three offices in two states. The team switched from... an outdated CRM, migrating eight years of data. With Follow Up Boss, they streamlined lead distribution and agent onboarding. The brokerage tripled its team size in three years and reached $44M in annual volume. Recognized as a top agent by Zillow and others, Changing Latitudes continues to expand with strong team culture and efficient systems.
Tribus helped BHHS Vision Real Estate launch a new brokerage website in just two weeks. The Ashland theme gave every... agent and team their own site, backed by a strong CRM and intranet. The platform included lead routing and concierge support. Staff praised the instant chat support and expert guidance. The quick setup and ongoing help built trust and confidence in Tribus.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Apartments. com used Vendasta to centralize reputation management and digital marketing. They streamlined operations by consolidating vendors and tools into...one platform. This led to a 1112% increase in review volume and 1.7 million total reviews generated. The team also saw a 58% growth in review citations and improved sales automation. Apartments.com now delivers a seamless experience for multifamily housing providers nationwide.
Infor Talent Science helped Gables Residential cut its termination rate by 45% in the first six months. The company used... a data-driven hiring process to improve employee retention. Gables Residential built adaptive hiring profiles to match its unique culture. The new system led to a 24% lower overall termination rate for leasing professionals. Teams became more aligned and stable. The hiring process now evolves with business needs.
Act! CRM helped Color Business Centers manage rapid growth and expansion. The company moved from Excel to Act! CRM to... track leads and support national communication. Act! CRM gave them better insight into information flows and helped them stay ahead of competitors. The system simplified internal processes like scheduling and task management. Color Business Centers recommends Act! CRM for companies planning to grow.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Lone Wolf Boost helped Intracoastal Realty grow its social media presence and boost property listings. The platform automated ad campaigns,... saving time and reducing complexity for the marketing team. Boost enabled targeted advertising, reaching buyers and sellers in key markets. Real-time performance tracking and customizable ad designs supported brand growth. The solution delivered seamless integration and improved visibility for listings online.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
PropriLib used Pipedrive and Slack to manage real estate deals. The team automated sales tasks and organized deal documents. This... made their sales process faster and more efficient. PropriLib grew its revenue and expanded its sales team in one year. The integration helped shorten the sales cycle and gave them an edge over competitors. Agents could easily track new deals and client information in one place.
Fine & Country South Africa
- Real Estate
- Medium
South Africa
Bitrix24 helped Fine & Country South Africa centralize all their business data. The real estate agency needed better visibility into... market activity and transactions. Bitrix24 gave them a single platform for data, analytics, and reporting. This improved their reporting accuracy and made decision-making easier. Teams now track performance and market activity in real time. The company saw smoother operations and better insights across the business.
Freshservice helped Engel & Völkers resolve 1,200 stuck IT tickets by breaking down silos between the service desk and development teams. The platform's reporting... and workflow tools made it easy to spot and fix accountability gaps. Direct communication replaced email handoffs, speeding up ticket resolution. 80% of the service desk team saw better collaboration. Engel & Völkers now plans to use Freshservice in HR, finance, and marketing.
Perimeter Commercial Real Estate
- Real Estate
- Small
USA
OnePageCRM helped Perimeter Commercial Real Estate boost their close rate by 50%. Richard Smith needed a better way to organize... leads and follow-ups. He replaced spreadsheets and business cards with OnePageCRM. The CRM's pipeline and contact management features made tracking deals and follow-ups easy. Richard quadrupled his lead-to-opportunity conversion. He found the system user-friendly and praised its Outlook integration and customer support.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
SWD Düsseldorf (Städtische Wohnungsgesellschaft Düsseldorf AG)
- Real Estate
- Small
Düsseldorf, Germany
SWD Düsseldorf manages 8,500 apartments and 400 commercial units. They needed to archive 100,000 new documents each year and integrate... with their ERP system. ELOprofessional was chosen to file all leasing-related correspondence and automate document management. The solution enabled fast document search, remote access, and compliant storage. SWD now benefits from electronic leasing files and paperless invoice management.
Concrete CMS helped Hunters Estate Agents launch a new website and digital marketing strategy. The platform reduced admin time and... let franchisees manage their own branch pages. Buyers now have better property search tools, and sellers can easily book valuations online. A national marketing campaign drove more property valuations for branches. The solution gave Hunters more autonomy and cost savings for internal teams.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
ColdBox helped Equator Business Solutions build a scalable SaaS platform for real estate. The platform now supports 1.5 million active... users and processes 1.6 billion tasks each year. ColdBox enabled Equator to deliver custom content and services for lenders, agents, and vendors. The modular framework brought stability and flexibility to their development. Equator's clients include top lenders in the country.
Fastly protects Rightmove's platform, securing 53 million daily property searches and one billion monthly user minutes. Rightmove uses Fastly's WAF,... Bot Management, and DDoS mitigation to keep performance steady during traffic spikes. The solution supports both consumer and B2B users, including estate agents and mortgage lenders. Fastly's cloud-native security stack fits Rightmove's engineering-led culture. Reliability and security are now core to Rightmove's trusted property marketplace.
Fastly protects Rightmove's platform, securing 53 million daily property searches and one billion monthly user minutes. Rightmove uses Fastly's WAF,... Bot Management, and DDoS mitigation to keep performance steady during traffic spikes. The solution supports both consumer and B2B users, including estate agents and mortgage lenders. Fastly's cloud-native security stack fits Rightmove's engineering-led culture. Reliability and security are now core to Rightmove's trusted property marketplace.
LGI Homes used Sitecore CMS to improve digital experiences for homebuyers. They migrated to a composable platform, integrating Sitecore’s CMS,... DAM, and AI-driven search. This enabled seamless, personalized content across web, app, and sales channels. LGI Homes saw a 22% increase in conversion rates from paid channels and a 20% rise in organic search sessions. Engagement grew, with a 31% increase in page views per user and a 166% jump in map search views.
LGI Homes used Sitecore CMS to improve digital experiences for homebuyers. They migrated to a composable platform, integrating Sitecore’s CMS,... DAM, and AI-driven search. This enabled seamless, personalized content across web, app, and sales channels. LGI Homes saw a 22% increase in conversion rates from paid channels and a 20% rise in organic search sessions. Engagement grew, with a 31% increase in page views per user and a 166% jump in map search views.
Sage Intacct helped Cresco move from manual project accounting to automated workflows. Before, invoices and approvals were not captured in... their old system. Now, Cresco can analyze each business segment quickly. Executives get real-time data to make decisions. The finance team spends less time on manual tasks and more on strategy.
A market leading commercial property adviser and agent in Denmark
- Real Estate
- Large
Denmark
FlippingBook helped a leading Danish commercial real estate agency move from print and PDF property teasers to interactive digital documents. The agency needed... a more professional format and better analytics to track client engagement. With FlippingBook, they created online teasers with pop-up images, Google Maps links, and embedded videos. The team now tracks which pages clients view most and sends creative emails with digital teasers. They also use FlippingBook for newsletters and annual reports, making their communications more engaging and interactive.
Comarch helped Vingroup launch Vietnam's first coalition loyalty program. Before, Vingroup had many separate loyalty programs with low member activity... and poor data quality. Comarch designed the Vingroup Card, letting customers earn and redeem points across many brands and services. The project took three months and included a clear migration plan for existing members. Vingroup now offers a unified loyalty experience, with special benefits for VIP customers.
Brightspot CMS helped CoStar support a fast-growing team of writers and editors. CoStar needed advanced publishing workflows and seamless integration... with its proprietary data sources. Brightspot enabled a centralized news desk, customizable editorial workflows, and efficient asset management. CoStar now publishes dozens of stories daily, linking news to market data and property records. The platform powers personalized content and supports teams across North America and Europe.
Real Living McLemore & Co., Realtors
- Real Estate
- Small
Tennessee, USA
Postalytics helped Real Living McLemore & Co. , Realtors automate direct mail for real estate. Tim O’Hare, an agent with...a digital marketing background, needed a solution that integrated with HubSpot and allowed for targeted, trackable mail campaigns. Traditional direct mail was too slow and costly, so they used Postalytics for multi-touch, personalized postcards. Over 20 agents now use the system to nurture leads and build brand awareness. The program supports monthly campaigns and tracks engagement with QR codes and personal URLs.
Adwerx helped North Group, a Toronto real estate team led by Amy Youngren, boost their online exposure. The team used... Adwerx Sphere ads to reach their database and local audience. They tested two ad concepts, finding Amy’s headshot ad performed twice as well as a testimonial ad. The campaign led to more text messages from contacts and increased engagement. North Group doubled their listing inventory and tripled incoming referrals using digital marketing.
Zapier helped JBGoodwin REALTORS boost recruiting by 37%. Recruiters saved 25% of their workload by automating applicant data entry and... enrichment. Automated workflows with Zapier, HubSpot, Gmail, and AI tools captured and summarized candidate data instantly. Marketing teams used Zapier Agents to auto-generate blog posts and social content for over 900 agents. This removed bottlenecks and increased agent visibility online.
Emeria used Informatica Intelligent Data Management Cloud to modernize its data management. The company faced challenges from rapid growth, acquisitions,... and fragmented data across 700+ branches. Informatica MDM, data integration, and data quality tools helped Emeria centralize and automate data processes. Over 40 automated synchronizations were built, improving data trust and adoption. The new system enabled faster onboarding of acquisitions and better data governance.
Commanders Act helped Se Domicilier migrate to a server-side platform in early 2023. This migration improved the calibration of partner... algorithms. Se Domicilier optimized its marketing budget by about 20% using attribution tools. The company gained independence from IT resources. They also detected fraudulent behaviors and managed user consent natively.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
AcreValue used Omnisend to fix major email deliverability problems. Their open rates jumped from 5% to 70% after restoring domain... reputation and moving to a dedicated IP. Click rates increased fivefold, and website traffic from email grew by 10%. Omnisend's segmentation and sunset automation helped re-engage nearly 10% of inactive subscribers. The marketing team credits Omnisend's support and features for these fast, measurable results.
Iterable helped Redfin achieve a 72% increase in active sellers and a 15% increase in active buyers using AI-driven Predictive Goals. Redfin used advanced... segmentation and personalized email campaigns to target inactive users. The solution led to a 9% lift in seller-to-agent meeting conversions. Redfin’s marketing team gained agility, reducing reliance on engineering and saving weeks of time. The company now delivers more relevant communications, boosting customer engagement and retention.
Freshservice helped Engel & Völkers resolve 1,200 stuck IT tickets by breaking down silos between the service desk and development teams. The platform's reporting... and workflow tools made it easy to spot and fix accountability gaps. Direct communication replaced email handoffs, speeding up ticket resolution. 80% of the service desk team saw better collaboration. Engel & Völkers now plans to use Freshservice in HR, finance, and marketing.
EBM used TARGIT Decision Suite to manage and consolidate data across all departments. Before, EBM struggled with scattered spreadsheets and... slow decision making. After implementing TARGIT, they reduced time-related costs and improved productivity. Quarterly accounting closure became possible, replacing annual cycles. EBM now monitors projects daily and has integrated all business data into one system. The company earned R$ 400 million in one year after adopting TARGIT.
A multinational Integrated Facility Management (IFM) solution provider
- Real Estate
- Very Large
KNIME helped a global IFM provider automate and centralize finance processes. The company managed over 30,000 facilities and 340 million... square feet. Manual accrual calculations were replaced with KNIME workflows, saving 2 days per month per analyst—almost 5 weeks per year. Over 600 monthly processes, including accrual uploads and reconciliations, are now automated. Staff stress at month-end dropped, and audit efficiency improved.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Emeria used Informatica Intelligent Data Management Cloud to modernize its data management. The company faced challenges from rapid growth, acquisitions,... and fragmented data across 700+ branches. Informatica MDM, data integration, and data quality tools helped Emeria centralize and automate data processes. Over 40 automated synchronizations were built, improving data trust and adoption. The new system enabled faster onboarding of acquisitions and better data governance.
Homie used Faraday to expand into new markets like Nevada. They used Faraday's location and market intelligence to find the... best zip codes for reaching homebuyers and sellers. Homie built geo-normalized models and custom lookalike audiences for Facebook. This doubled conversion rates and cut acquisition costs by over 33%. Homie’s platform has saved clients more than $61 million in fees.
Infor Talent Science helped Gables Residential cut its termination rate by 45% in the first six months. The company used... a data-driven hiring process to improve employee retention. Gables Residential built adaptive hiring profiles to match its unique culture. The new system led to a 24% lower overall termination rate for leasing professionals. Teams became more aligned and stable. The hiring process now evolves with business needs.
A commercial real estate software platform
- Real Estate
- Medium
A commercial real estate software platform used Nexla to build an AI lease chatbot. The chatbot unifies data from Snowflake... and PDF lease documents, making it easy for portfolio managers to ask questions about leases. Nexla handles all data movement, transformation, and access, providing a single governed interface. The system supports both single-lease and portfolio-wide queries, validated with 261 test questions. Portfolio managers now get fast, accurate answers with citations, without manual document review or writing queries.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Geckoboard helped Avail focus on the right KPIs as they scaled from startup to growth stage. Before using Geckoboard, teams... tracked different metrics and lacked alignment. With live dashboards, everyone saw real-time data from Mixpanel and Google Analytics. Activation rate increased by 40%. Engagement rate more than doubled. The team became more motivated and collaborative, rallying around shared goals.
Alteryx helped ROSHN Group automate data collection and analysis, saving over 120 hours per week. The real estate developer needed... to manage data from many sources to support Saudi Arabia’s Vision 2030 goal of 395,000 new homes. Alteryx enabled the team to centralize data, build workflows, and refresh reports on demand. About half of ROSHN’s 1,000 employees now use Alteryx dashboards for decision making. The solution improved operational efficiency and empowered data-driven decisions across the company.
Noloco helped Fergmar Enterprises cut payment approval times from two weeks to two days. Before Noloco, payment approvals were manual... and slow, causing delays for contractors. Noloco's no-code platform let them build a five-tier approval system with custom access controls. Now, they track payment requests by business unit, project, and payee. Fergmar also uses Noloco to manage properties, contractors, and vendors.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Retool helped Doorstead double developer velocity by enabling fast creation of custom internal tools. Doorstead replaced Airtable with Retool to... handle property management tasks at scale. They built apps for intelligent pricing, rent-ready processes, and tenant servicing. These tools reduced human errors and increased operational productivity by over 50%. Tenant ticket processing time dropped by 20–30%.
Fusion Connect’s Hosted Voice and Internet replaced Foresite Realty’s unreliable phone system. The new solution delivered impeccable voice quality and... uninterrupted service. Auto Attendant reduced the need for a receptionist and improved call routing. Visual Voicemail helped mobile staff access messages easily. Fusion Connect completed installation in just 15 business days, minimizing business disruption. Foresite Realty now enjoys better productivity and clear communications.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Fine & Country South Africa
- Real Estate
- Medium
South Africa
Bitrix24 helped Fine & Country South Africa centralize all their business data. The real estate agency needed better visibility into... market activity and transactions. Bitrix24 gave them a single platform for data, analytics, and reporting. This improved their reporting accuracy and made decision-making easier. Teams now track performance and market activity in real time. The company saw smoother operations and better insights across the business.
Box helps Vornado Realty Trust secure and manage all content in the cloud. Teams use Box for external collaboration and... document workflows. Automated processes now handle rent invoices and tenant statements. Encryption and access controls protect sensitive files from threats like ransomware. Vornado plans to use Box AI for faster answers to lease questions. The partnership supports innovation in commercial real estate.
Real Estate Clients Speak: The Impact of deploying Help Desk solutions
Places for People
- Real Estate
- Large
London, UK
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Freshservice helped Engel & Völkers resolve 1,200 stuck IT tickets by breaking down silos between the service desk and development teams. The platform's reporting... and workflow tools made it easy to spot and fix accountability gaps. Direct communication replaced email handoffs, speeding up ticket resolution. 80% of the service desk team saw better collaboration. Engel & Völkers now plans to use Freshservice in HR, finance, and marketing.
Freshservice helped Engel & Völkers resolve 1,200 stuck IT tickets by breaking down silos between the service desk and development teams. The platform's reporting... and workflow tools made it easy to spot and fix accountability gaps. Direct communication replaced email handoffs, speeding up ticket resolution. 80% of the service desk team saw better collaboration. Engel & Völkers now plans to use Freshservice in HR, finance, and marketing.
Freshservice helped Engel & Völkers resolve 1,200 stuck IT tickets by breaking down silos between the service desk and development teams. The platform's reporting... and workflow tools made it easy to spot and fix accountability gaps. Direct communication replaced email handoffs, speeding up ticket resolution. 80% of the service desk team saw better collaboration. Engel & Völkers now plans to use Freshservice in HR, finance, and marketing.
Il Mio Condominio used Spidwit to manage its social media presence. The portal publishes two daily posts on Facebook using... Spidwit, keeping content fresh and engaging. This strategy helps attract daily requests for advice and builds professional relationships. Spidwit also indexes blog articles, increasing their reach. The tool saves time and helps the team connect with more potential clients online.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
MRI Real Estate Software used Digivizer to boost its digital marketing. The company wanted to grow its brand and connect... better with property managers. Digivizer helped MRI manage content, paid media, and community engagement. MRI saw a 75% increase in share of voice and 39-40% growth in social followers. Paid leads tripled, and cost-per-lead dropped by 74%. Video views rose to over 624,000, and engagement increased by 65%.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Lone Wolf Technologies needed SOC 2 certification to meet customer demands. Managing controls with spreadsheets became too complex as the... business grew. They switched to Resolver’s Information Security Management Solution to streamline the SOC 2 audit process. The platform let them organize controls, automate reminders, and simplify evidence collection. Auditors and control owners could collaborate easily in one place. Lone Wolf now completes audits faster and with more confidence.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Home Group used Calabrio ONE Workforce Management to improve its contact centre operations. The new system replaced manual processes and... delivered a 20% increase in scheduling efficiencies. Home Group saved over £16,000 each month and achieved ROI in just six months. The solution also led to a 12% increase in calls answered and saved 40 admin hours per week. Dashboards now give managers real-time data for better decision-making.
Sendible helped RE/MAX Realtron manage social media for 1,200 agents. The platform's scheduling and content tools saved the team many... hours each week. RE/MAX Realtron used Sendible to keep brand consistency and boost agent engagement. The onboarding support from Sendible was a key benefit. Agents reported getting new leads from improved social media posts. Sendible made it easy to manage 330 social accounts and scale up their program.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
ParagraphAI helps real estate professionals write property descriptions, emails, and reports faster. The tool uses AI to generate and improve... content, saving time on daily writing tasks. Real estate teams use ParagraphAI to create personalized messages and reply to client inquiries quickly. This lets them focus more on building relationships and closing deals. ParagraphAI boosts communication efficiency and customer engagement for real estate sales.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
OJO Labs used Dscout to map the journey of first-time home buyers. They ran a two-week study with over 22... participants to find gaps and needs in the home buying process. Dscout helped OJO gather honest feedback and include diverse voices. Insights led OJO to expand mortgage info, add Spanish language support, and partner with a credit repair agency. The research shaped product, partnerships, and internal workflows.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
SurveyMonkey helped YES Communities boost employee retention by 500%. The company switched from Qualtrics to SurveyMonkey for easier, more actionable... employee feedback. SurveyMonkey enabled YES to collect candid insights through exit surveys, engagement surveys, and onboarding feedback. Survey completion rates jumped from 60% to 93%. YES used these insights to improve job descriptions, training, and benefits, leading to longer employee tenure.
SurveyMonkey helped YES Communities boost employee retention by 500%. The company switched from Qualtrics to SurveyMonkey for easier, more actionable... employee feedback. SurveyMonkey enabled YES to collect candid insights through exit surveys, engagement surveys, and onboarding feedback. Survey completion rates jumped from 60% to 93%. YES used these insights to improve job descriptions, training, and benefits, leading to longer employee tenure.
SurveyMonkey helped YES Communities boost employee retention by 500%. The company switched from Qualtrics to SurveyMonkey for easier, more actionable... employee feedback. SurveyMonkey enabled YES to collect candid insights through exit surveys, engagement surveys, and onboarding feedback. Survey completion rates jumped from 60% to 93%. YES used these insights to improve job descriptions, training, and benefits, leading to longer employee tenure.
Leeds Federated Housing Association
- Real Estate
- Medium
Leeds, UK
Leeds Federated Housing Association used Snap XMP to improve customer satisfaction. They ran quarterly perception surveys with Service Insights Ltd,... sampling 150 customers by phone. The surveys covered home quality, repairs, and customer service. Snap XMP enabled real-time alerts for complaints, helping reduce issues quickly. Results were shared with staff and tenants, guiding service improvements and keeping the organization ahead of customer needs.
Real Estate examples of Driving Business Value with Live Chat
Connells Group
- Real Estate
- Large
Milton Keynes, UK
Giosg helped Connells Group boost their live chat conversion rate from 8% to 30%. Connells Group needed a better way... for website visitors to request property valuations. They used giosg's live chat and tailored it to their needs. Staff received training and set up automated responses. The number of property valuations increased while unnecessary chats decreased. Connells Group also added an automatic callback service for after-hours support.
FCT moved to the Genesys Cloud platform during a major industry shift. They improved customer recognition and reduced call triage... time with Salesforce integration. The rollout had no major issues and kept all customer data within Canada. Agents now switch easily between phone and chat, and payments process faster with PCI-compliant integration. FCT achieved their highest quarterly volumes and more accurate resource management.
Motava built a new website for De Anza Properties, a property management company with over 20 communities in California and Utah. The project focused... on creating an easy-to-use site with strong search and filtering features. Motava used SEO strategy to help users find communities quickly. The website uses a custom, responsive design and WordPress CMS. Community pages are attractive and easy to navigate.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Freshservice helped Engel & Völkers resolve 1,200 stuck IT tickets by breaking down silos between the service desk and development teams. The platform's reporting... and workflow tools made it easy to spot and fix accountability gaps. Direct communication replaced email handoffs, speeding up ticket resolution. 80% of the service desk team saw better collaboration. Engel & Völkers now plans to use Freshservice in HR, finance, and marketing.
Real Estate Success stories in Driving ROI and Results using Digital Analytics solutions
Places for People
- Real Estate
- Large
London, UK
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Rentler used Woopra to find gaps in user engagement and reduce customer churn. Before Woopra, Rentler struggled to understand its... 1.3 million users. Woopra helped them see which users were not active and target them for better communication. The tool made it easy for teams to spot problems and take action. Rentler saved developer time and improved customer advocacy with Woopra analytics.
Orange Homes in Amsterdam uses Snoobi Analytics to track website visitors and monitor Google Ads campaign effectiveness. The company relies... on the Snoobi Report Module for customized email reports, making it easy to check visitor data on the go. Orange Homes helps expats relocate by finding homes and handling logistics. With Snoobi, they identify which organizations visit their site. This supports their marketing and customer service goals.
Matomo helped Property Investments UK get accurate data and strong privacy. Before, they struggled with unreliable analytics and privacy risks... from Google Analytics 4. After switching, they quickly found website gaps and improved content. This led to more customer inquiries and better sales. Matomo’s setup was easy, and support was fast. Now, they trust their data and protect user privacy.
Replit helped BatchData save over $62,000 a year by building three enterprise tools fast. The Chief Growth Officer created a... CPQ system, social listening platform, and real estate calculators. He built a working MVP in just one hour and spent only $30 to create a prototype. The new tools replaced expensive vendor solutions and made sales and quoting much faster. BatchData now uses Replit to innovate quickly and cut costs.
Keller Williams Realty Group (Fort Wayne, Indiana)
- Real Estate
- Medium
Fort Wayne, USA
Buildfire helped Keller Williams Realty Group in Fort Wayne connect and train 230 agents. The app replaced inefficient tools like... social media and email for internal communication. Agents now access training events, vendor catalogs, and contact info in one place. The app reduced admin bottlenecks and phone calls. Over 7,372 downloads and 2,397 users show strong engagement. Vendor listings in the app now cover its monthly costs.
Top Stories in Real Estate about adoption of Sales Engagement software
Hamptons Property Services
- Real Estate
- Small
USA
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Zorba used Dialpad to connect agents across three continents. The setup took less than an hour, and API integration for... automated texting was completed quickly. Zorba improved response time to homeowners by 75%. Agents now handle more tickets and communicate with thousands of users worldwide. Dialpad’s CRM integration and mobile app support daily operations and cost savings.
Real Estate Clients Speak: The Impact of deploying SEO solutions
PropertyGuru Group
- Real Estate
- Large
Singapore, Singapore
PropertyGuru Group used Advanced Web Ranking to track 20,000 keywords per country and monitor 3. 3 million property listings. The...SEO team built weekly reports for stakeholders and measured share of voice across Southeast Asia. AWR provided tailored SERP insights and automated dashboards, helping optimize content strategy and benchmark against competitors. This improved PropertyGuru's organic search visibility and streamlined performance analysis.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Sitebulb Cloud helped Zoopla crawl and diagnose SEO issues across millions of pages. The SEO team now runs full crawls... of up to 10 million URLs monthly, quickly identifying technical problems at scale. Sitebulb's intuitive interface made it easy for all team members to use, speeding up issue detection and resolution. The tool enabled Zoopla to audit XML sitemaps, spot duplicate tags, and fix internal linking problems. Sitebulb Cloud improved visibility into Googlebot behavior and became a key part of Zoopla's technical SEO workflow.
Sitechecker helped SA Furniture Removals boost their online visibility. In less than a year, they saw a 53% increase in... impressions. 61% of their keywords now rank in the top 5 on Google. 85% of their tracked keywords are on the first page. The company automated keyword and backlink monitoring and used weekly reports to improve their SEO strategy. This let them cut back on paid marketing and beat strong competition in the moving industry.
Abodo used a controversial content campaign to boost their link building. The campaign analyzed Twitter data to rank states and... cities by prejudiced and tolerant tweets. This approach led to over 620 media placements and 67,000 social shares. Abodo gained features on major sites like CNET and Slate. The campaign also opened new partnership opportunities for Abodo.
Abodo used a controversial content campaign to boost their link building. The campaign analyzed Twitter data to rank states and... cities by prejudiced and tolerant tweets. This approach led to over 620 media placements and 67,000 social shares. Abodo gained features on major sites like CNET and Slate. The campaign also opened new partnership opportunities for Abodo.
Stonewater used Docusign eSignature to replace slow, paper-based contract workflows. During the pandemic, this enabled 1,700 families to be housed... remotely. The solution led to a 90% reduction in organisational travel and saved over 1,800 hours on mutual exchanges. Customer and colleague satisfaction reached 100% for virtual sign-ups. Stonewater now delivers faster, safer, and more sustainable housing services.
Contracts 365 helped Bell Partners manage contracts for over 220 properties. The company moved from a slow, on-premises system to... a modern SaaS platform. Bell Partners quickly captured 2,200 agreements in five weeks. Now, all contracts are stored in one place with easy search and reporting. The new system improved visibility and reduced risk for the procurement team.
Commercial Real Estate Analyst (anonymous)
- Real Estate
- Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
Commercial Real Estate Analyst (anonymous)
- Real Estate
- Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
Workday helped Keller Williams transform contract management with AI. The company uploaded thousands of contracts and found two unused agreements,... saving enough to cover the solution cost in 30 days. Workday’s AI identified 150 contracts for renegotiation, improving cash flow. In M&A, Workday’s AI found 15 more critical contracts than an outsourced legal team. The procurement team now answers questions faster and focuses on strategic work.
A real estate capital management firm
- Real Estate
- Medium
USA
Litera’s Lito and Litera Compare helped a two-person legal team at a real estate capital management firm manage document review for $8 billion in investments. The team automated... contract proofing, redlining, and term extraction, cutting manual review time. Business users accessed contract intelligence directly, reducing legal bottlenecks. The legal team shifted focus from admin tasks to risk analysis and strategic guidance. Lito enabled faster, more consistent contract comparisons and improved stakeholder communication.
Taximail helped Gaysorn Land run email marketing for Gaysorn Village in Bangkok. The template menu let them quickly create and... reuse branded content. This saved time and kept their brand identity strong. Mobile device support made it easy to manage campaigns on the go. Gaysorn Land used Taximail to reach urban customers and promote their shopping centers.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
AcreValue used Omnisend to fix major email deliverability problems. Their open rates jumped from 5% to 70% after restoring domain... reputation and moving to a dedicated IP. Click rates increased fivefold, and website traffic from email grew by 10%. Omnisend's segmentation and sunset automation helped re-engage nearly 10% of inactive subscribers. The marketing team credits Omnisend's support and features for these fast, measurable results.
Vacasa used Twilio Segment to unify customer data and personalize marketing campaigns. They implemented SMS and email to deliver timely... check-in codes and promotional messages. With SendGrid, Vacasa built targeted email programs and improved campaign performance. Personalized campaigns led to 3-10x more guest bookings and over 21% open rates on emails. Segment enabled smarter decisions and higher engagement across channels.
Technopolis uses Liana Technologies' media monitoring tool to track online and social media mentions. The company needed a flexible solution... with comprehensive features for monitoring its reputation and industry communications. Liana's tool allows unlimited monitors, easy report sharing, and custom settings for different needs. Technopolis values the tool's ease of use and the responsive customer support. Monthly reports help Technopolis measure the impact of its communications and plan future actions.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
LGI Homes used Sitecore CMS to improve digital experiences for homebuyers. They migrated to a composable platform, integrating Sitecore’s CMS,... DAM, and AI-driven search. This enabled seamless, personalized content across web, app, and sales channels. LGI Homes saw a 22% increase in conversion rates from paid channels and a 20% rise in organic search sessions. Engagement grew, with a 31% increase in page views per user and a 166% jump in map search views.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
SiteCapture helped Darwin Homes standardize property inspections and maintenance. Field teams used to transfer project data through many apps. Now,... they use one platform for all property tracking and reporting. Managers build hi-res PDF reports easily. Darwin Homes saved hours per project and completed over 1,000 projects. The solution supports growth across 14 states.
Five Brothers used ReachOut FSM to improve field service reporting and contractor management. Before ReachOut, they struggled with manual forms,... lost productivity, and poor job tracking. The mobile app let technicians capture images, fill digital forms, and sync data offline. Custom workflows and API integrations streamlined work order management. Inspections now take less than 5 minutes, saving time and reducing manual work. The company saw better control, faster reporting, and higher efficiency.
Tyrrells Property Inspections
- Real Estate
- Small
Sydney, Australia
Skedulo helped Tyrrells Property Inspections cut manual scheduling by 90%. The team reduced dispatch time by 50%. Admin staff now... use Skedulo to send jobs and updates in real time. Building consultants get all job details on site. The workflow is faster and less stressful. Staff can book the right consultant for each job easily.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Commanders Act helped Se Domicilier migrate to a server-side platform in early 2023. This migration improved the calibration of partner... algorithms. Se Domicilier optimized its marketing budget by about 20% using attribution tools. The company gained independence from IT resources. They also detected fraudulent behaviors and managed user consent natively.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
LGI Homes used Sitecore CMS to improve digital experiences for homebuyers. They migrated to a composable platform, integrating Sitecore’s CMS,... DAM, and AI-driven search. This enabled seamless, personalized content across web, app, and sales channels. LGI Homes saw a 22% increase in conversion rates from paid channels and a 20% rise in organic search sessions. Engagement grew, with a 31% increase in page views per user and a 166% jump in map search views.
Pimcore helped Panorama Marbella, a real estate agency in Spain, improve its website SEO. The agency faced issues with an... outdated CMS and a stalled digital project. Codafish rebuilt the website using Pimcore, migrating and optimizing the system. After the upgrade to Pimcore X, Panorama saw a 15% increase in website traffic. The agency now enjoys better search rankings and a stable digital platform.
Vacasa used Twilio Segment to unify customer data and personalize marketing campaigns. They implemented SMS and email to deliver timely... check-in codes and promotional messages. With SendGrid, Vacasa built targeted email programs and improved campaign performance. Personalized campaigns led to 3-10x more guest bookings and over 21% open rates on emails. Segment enabled smarter decisions and higher engagement across channels.
FCT moved to the Genesys Cloud platform during a major industry shift. They improved customer recognition and reduced call triage... time with Salesforce integration. The rollout had no major issues and kept all customer data within Canada. Agents now switch easily between phone and chat, and payments process faster with PCI-compliant integration. FCT achieved their highest quarterly volumes and more accurate resource management.
Yopa used Five9 to solve scaling problems in their contact center. Call volume grew four times without adding more agents.... Lead response time dropped from two minutes to under 60 seconds. Agents spent more time talking to customers. Yopa reached more prospects and improved customer experience. Five9 helped boost productivity and call-center performance.
Calabrio ONE helped Home Group modernize its contact centre operations. The new workforce management solution delivered over £16,000 in monthly... savings. Home Group saw a 20% increase in scheduling efficiencies and a 12% rise in calls answered. The solution saved 40 admin hours per week and avoided 5 new hires. ROI was achieved in just six months, beating the original two-year target.
Zorba used Dialpad to connect agents across three continents. The setup took less than an hour, and API integration for... automated texting was completed quickly. Zorba improved response time to homeowners by 75%. Agents now handle more tickets and communicate with thousands of users worldwide. Dialpad’s CRM integration and mobile app support daily operations and cost savings.
Freshservice helped Engel & Völkers resolve 1,200 stuck IT tickets by breaking down silos between the service desk and development teams. The platform's reporting... and workflow tools made it easy to spot and fix accountability gaps. Direct communication replaced email handoffs, speeding up ticket resolution. 80% of the service desk team saw better collaboration. Engel & Völkers now plans to use Freshservice in HR, finance, and marketing.
Symbion used Frisbii to launch a network subscription model for startups in Denmark. They needed a flexible, low-administration solution to... support small, price-sensitive customers. Frisbii's subscription management and payment gateway helped Symbion automate billing and improve payment collection. The integration made workflows more efficient and increased the number of on-time payments. Symbion built a thriving business community for startups with this model.
Commercial Real Estate Analyst (anonymous)
- Real Estate
- Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
LGI Homes used Sitecore CMS to improve digital experiences for homebuyers. They migrated to a composable platform, integrating Sitecore’s CMS,... DAM, and AI-driven search. This enabled seamless, personalized content across web, app, and sales channels. LGI Homes saw a 22% increase in conversion rates from paid channels and a 20% rise in organic search sessions. Engagement grew, with a 31% increase in page views per user and a 166% jump in map search views.
Pimcore helped Panorama Marbella, a real estate agency in Spain, improve its website SEO. The agency faced issues with an... outdated CMS and a stalled digital project. Codafish rebuilt the website using Pimcore, migrating and optimizing the system. After the upgrade to Pimcore X, Panorama saw a 15% increase in website traffic. The agency now enjoys better search rankings and a stable digital platform.
Vacasa used Twilio Segment to unify customer data and personalize marketing campaigns. They implemented SMS and email to deliver timely... check-in codes and promotional messages. With SendGrid, Vacasa built targeted email programs and improved campaign performance. Personalized campaigns led to 3-10x more guest bookings and over 21% open rates on emails. Segment enabled smarter decisions and higher engagement across channels.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Compass Development Marketing Group
- Real Estate
- Small
USA
Tiled helped Compass Development Marketing Group boost sales by 60%. The team used Tiled to create interactive presentations for sales.... This made it easier to keep brand consistency and personalize content for each region. Tracking and reporting improved. Compass saw a $50 million increase in sales volume. Conversion rates rose by 22% and project-based revenue grew by 16%.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Canva Teams helped Realty Austin empower over 500 agents to create their own marketing materials. The company provided classes and... webinars to teach agents how to use customizable templates. Canva Teams made it easy for agents to design on-brand print and digital assets. The built-in approval workflow ensured brand consistency. Both agents and the design team sped up the design process with Canva Teams.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
coUrbanize wanted to help more people give feedback on local projects. Real estate developers and city planners use coUrbanize to... post updates and get community comments every day. They needed real-time translation to include everyone. Localize enabled instant translation for community engagement. This helped more people share their ideas and support better projects.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Marq helped Reinhart Realtors solve brand misuse by agents and brokers. The marketing team used Marq's lockable templates and brand... asset management to keep all marketing materials on brand. Reinhart saved 320 hours of work per week, totaling 16,640 hours per year. Communication improved as edits and feedback moved from emails and calls to quick comments in Marq. Agents became happier and more likely to stay with Reinhart.
Real Estate Clients Speak: The Impact of deploying Content Marketing solutions
Avison Young
- Real Estate
- Large
Toronto, Canada
Avison Young used Foleon to solve content bottlenecks and empower teams to create content independently. They saw a 300% increase... in views for their 2021 Forecast compared to 2020. Engagement time rose to over 10 minutes, far above the industry average. Foleon's workspaces and templates let local teams create on-brand, digital content quickly. The company shifted from static PDFs to dynamic, responsive content, unlocking new engagement metrics and scaling content creation globally.
Compass Development Marketing Group
- Real Estate
- Small
USA
Tiled helped Compass Development Marketing Group boost sales by 60%. The team used Tiled to create interactive presentations for sales.... This made it easier to keep brand consistency and personalize content for each region. Tracking and reporting improved. Compass saw a $50 million increase in sales volume. Conversion rates rose by 22% and project-based revenue grew by 16%.
Taboola helped Wave Mega City reach more engaged real estate buyers in India. Hindi-language content campaigns doubled time on site... and pages per visit. Taboola drove a 15% boost in quality buyer registrations. The campaigns targeted apartment buyers in the Delhi NCR region. Wave Mega City used Taboola to promote blog content and attract interested prospects.
Doorloop used StoryChief to manage all their content in one place. The marketing team automated blog and social media scheduling,... saving time and reducing complexity. StoryChief helped Doorloop improve SEO and content quality. The platform drove strong growth in organic traffic and audience engagement. Doorloop recommends StoryChief for companies needing unified content management and SEO support.
SurveyMonkey helped YES Communities boost employee retention by 500%. The company switched from Qualtrics to SurveyMonkey for easier, more actionable... employee feedback. SurveyMonkey enabled YES to collect candid insights through exit surveys, engagement surveys, and onboarding feedback. Survey completion rates jumped from 60% to 93%. YES used these insights to improve job descriptions, training, and benefits, leading to longer employee tenure.
Symbion used Frisbii to launch a network subscription model for startups in Denmark. They needed a flexible, low-administration solution to... support small, price-sensitive customers. Frisbii's subscription management and payment gateway helped Symbion automate billing and improve payment collection. The integration made workflows more efficient and increased the number of on-time payments. Symbion built a thriving business community for startups with this model.
Infor Talent Science helped Gables Residential cut its termination rate by 45% in the first six months. The company used... a data-driven hiring process to improve employee retention. Gables Residential built adaptive hiring profiles to match its unique culture. The new system led to a 24% lower overall termination rate for leasing professionals. Teams became more aligned and stable. The hiring process now evolves with business needs.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Commercial Real Estate Analyst (anonymous)
- Real Estate
- Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
Peet Limited uses Kepion to support sales, finance, and operations. The platform helps them make confident decisions. Kepion is trusted... by companies of all sizes. Peet Limited benefits from improved performance. The solution is used across their business.
Fidelity Resales cut telecom costs by 50% after switching to RingCentral. The company saw a 61% boost in customer response... rates using built-in SMS texting. RingCentral unified all communication tools—phone, SMS, chat, fax, and video—into one app. The Salesforce integration enabled click-to-dial and better lead tracking. Video conferencing improved internal training and collaboration. The new system made it easier for clients to reach the right agent and for staff to work from anywhere.
Fidelity Resales cut telecom costs by 50% after switching to RingCentral. The company saw a 61% boost in customer response... rates using built-in SMS texting. RingCentral unified all communication tools—phone, SMS, chat, fax, and video—into one app. The Salesforce integration enabled click-to-dial and better lead tracking. Video conferencing improved internal training and collaboration. The new system made it easier for clients to reach the right agent and for staff to work from anywhere.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Pexip helped Iberdrola Inmobiliaria keep business running during office closures and travel restrictions. The company chose Pexip for its user-friendly... video platform and strong privacy controls. Pexip extended the life of their existing video conference equipment. Iberdrola Inmobiliaria saw improved video meeting experiences. They rated Pexip higher than WebEx for scalability, flexibility, and interoperability.
Zorba used Dialpad to connect agents across three continents. The setup took less than an hour, and API integration for... automated texting was completed quickly. Zorba improved response time to homeowners by 75%. Agents now handle more tickets and communicate with thousands of users worldwide. Dialpad’s CRM integration and mobile app support daily operations and cost savings.
Top Stories in Real Estate about adoption of Sales Enablement software
Colliers
- Real Estate
- Very Large
Sydney, Australia
Ansarada helps Colliers manage complex agribusiness transactions across Australia. Colliers relies on Ansarada for 24/7 support, secure data governance, and... a user-friendly platform. The team uses buyer engagement insights to prepare for deals and meet client needs. Ansarada has been Colliers' trusted platform for seven years, supporting hundreds of transactions. This partnership ensures security, transparency, and efficiency in every deal.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Zorba used Dialpad to connect agents across three continents. The setup took less than an hour, and API integration for... automated texting was completed quickly. Zorba improved response time to homeowners by 75%. Agents now handle more tickets and communicate with thousands of users worldwide. Dialpad’s CRM integration and mobile app support daily operations and cost savings.
E-Gruppe used Ideals Virtual Data Room to manage a major real estate redevelopment in Herne, Germany. The team saved 30%... of their time by streamlining document sharing, communication, and project monitoring. They replaced email and file-sharing tools with Ideals, reducing document duplication and stress. Over 500,000 square meters of warehouse space were developed using the platform. E-Gruppe now uses Ideals for all new projects, citing improved workflow and secure data sharing.
Real Estate Success stories in Driving ROI and Results using CPQ solutions
Gables Residential
- Real Estate
- Large
Atlanta, USA
Infor Talent Science helped Gables Residential cut its termination rate by 45% in the first six months. The company used... a data-driven hiring process to improve employee retention. Gables Residential built adaptive hiring profiles to match its unique culture. The new system led to a 24% lower overall termination rate for leasing professionals. Teams became more aligned and stable. The hiring process now evolves with business needs.
Commercial Real Estate Analyst (anonymous)
- Real Estate
- Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
Commercial Real Estate Analyst (anonymous)
- Real Estate
- Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Stonewater used Docusign eSignature to replace slow, paper-based contract workflows. During the pandemic, this enabled 1,700 families to be housed... remotely. The solution led to a 90% reduction in organisational travel and saved over 1,800 hours on mutual exchanges. Customer and colleague satisfaction reached 100% for virtual sign-ups. Stonewater now delivers faster, safer, and more sustainable housing services.
Stonewater used Docusign eSignature to replace slow, paper-based contract workflows. During the pandemic, this enabled 1,700 families to be housed... remotely. The solution led to a 90% reduction in organisational travel and saved over 1,800 hours on mutual exchanges. Customer and colleague satisfaction reached 100% for virtual sign-ups. Stonewater now delivers faster, safer, and more sustainable housing services.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Commercial Real Estate Analyst (anonymous)
- Real Estate
- Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
Insights helped 1776, a co-working space in Washington, D. C., improve its work environment. The team used a digital platform...to gather feedback from 676 users, collecting 50 answers and generating 7 key insights. AI and community input grouped and analyzed responses. As a result, 86% of participants saw a positive impact. The process led to actionable decisions and informed all participants of their individual impact.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
CBRE used Coupa Invoicing Management to improve payment fulfillment by nearly 90%. The company faced late supplier payments and poor... visibility in Japan. Coupa's digital platform gave suppliers a user-friendly way to submit invoices. CBRE now has better invoice tracking and a smoother accounts payable process. Over 700 supplier partners in Japan process payments digitally.
Bettermode helped Condo Control build a 24/7 online community for property managers and residents. The platform made it easy for... users to log in, ask questions, and share knowledge. Condo Control used features like SSO, video uploads, and collections to organize resources and training. Within two months, customers were supporting each other and engaging around the clock. The community reduced support load and created a central hub for feedback and learning.
Onward Homes used Access Legal’s browser-based case management system to cut costs and support flexible working. The in-house legal team... automated manual tasks and reduced reliance on external solicitors. The system improved budget control and allowed secure, remote access for the team. Reporting features helped track performance and manage spend. Automation kept more legal work in-house, saving money and boosting productivity.
SWD Düsseldorf (Städtische Wohnungsgesellschaft Düsseldorf AG)
- Real Estate
- Small
Düsseldorf, Germany
SWD Düsseldorf manages 8,500 apartments and 400 commercial units. They needed to archive 100,000 new documents each year and integrate... with their ERP system. ELOprofessional was chosen to file all leasing-related correspondence and automate document management. The solution enabled fast document search, remote access, and compliant storage. SWD now benefits from electronic leasing files and paperless invoice management.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
SafeContractor helped CBRE manage compliance across 6,000 suppliers. CBRE achieved over 95% contractor compliance using a unified, risk-based approach. The... solution reduced internal administrative workload by 30%. CBRE gained a real-time view of supplier risk and improved compliance in ESG areas. Faster onboarding and stronger supplier relationships followed.
Home Østerbro replaced their old whiteboard tracking with Plecto dashboards. The team now sees live sales and budget data every... day. Agents use the Plecto mobile app to check real-time results. The dashboards increased transparency and boosted sales culture. Everyone can see how much money the company and each agent earns. This change made the office more competitive and open.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Commercial Real Estate Analyst (anonymous)
- Real Estate
- Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
Lattice helped Hub Australia scale its HR programs as the company quadrupled its workforce. The platform enabled feedback and recognition,... with 93% of employees receiving peer praise. Managers logged over 200 1:1 meetings in a month, improving coaching and career conversations. Lattice’s tools centralized employee data and made company values more tangible. Hub’s HR team now supports a people-first culture as the company plans to double in size.
Sinyi Realty used The Trade Desk’s platform to launch a multichannel, data-driven campaign targeting property sellers in Taiwan. The campaign reached... 3.7 million unique people and delivered over 25 million impressions, 10 times the expected KPI. Cost per thousand impressions was 34% lower than the KPI. Adding Connected TV increased video completion rates by 29%, and using UID2 doubled VCR compared to UGC platforms. Sinyi Realty also discovered new audience segments for future campaigns.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Alation helped Domain Group speed up AI model development by improving data governance. Domain unified its data with Alation, making... it easier for teams to find and use trusted information. The platform connected with Snowflake and Tableau, giving clear data lineage and boosting data literacy. Domain now has better data policies and faster insight delivery. Alation made it easier for data scientists to build AI models quickly and with confidence.
Top Stories in Real Estate about adoption of Field Sales software
Hamptons Property Services
- Real Estate
- Small
USA
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Engel & Völkers used eSpatial to manage their fast-growing franchise network. Before, defining franchise territories took up to 6 days.... With eSpatial, they now agree on territories in just 90 minutes, making the process 32 times faster. Sales reps doubled the number of clients they can visit each week by using optimized routes and smarter planning. The platform also helps them spot new expansion opportunities and keeps franchise boundaries clear for everyone.
Comarch helped Vingroup launch Vietnam's first coalition loyalty program. Before, Vingroup had many separate loyalty programs with low member activity... and poor data quality. Comarch designed the Vingroup Card, letting customers earn and redeem points across many brands and services. The project took three months and included a clear migration plan for existing members. Vingroup now offers a unified loyalty experience, with special benefits for VIP customers.
Comarch helped Vingroup launch Vietnam's first coalition loyalty program. Before, Vingroup had many separate loyalty programs with low member activity... and poor data quality. Comarch designed the Vingroup Card, letting customers earn and redeem points across many brands and services. The project took three months and included a clear migration plan for existing members. Vingroup now offers a unified loyalty experience, with special benefits for VIP customers.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Dubb helped eXp Realty California boost conversion rates and client engagement. James Festini used Dubb to create and send personalized... videos to prospects, saving time and reducing cold calling. The platform’s AI writing assistant and video analytics improved his content and audience targeting. Dubb’s omnichannel communication tools made prospecting more efficient. As a result, James built trust, won more referrals, and stood out as a top real estate agent.
Hawaii Life used Wistia to host both video and podcast content. The team wanted to build excitement for their annual... conference and reach a wider audience. They created a podcast to preview event topics and speakers. Wistia's flexible branding and easy customization helped Hawaii Life match their website's look. The platform made it simple to manage video and audio together, improving accessibility and user experience. Hawaii Life now has a single place for all their media, inspiring new content ideas.
Hawaii Life used Wistia to host both video and podcast content. The team wanted to build excitement for their annual... conference and reach a wider audience. They created a podcast to preview event topics and speakers. Wistia's flexible branding and easy customization helped Hawaii Life match their website's look. The platform made it simple to manage video and audio together, improving accessibility and user experience. Hawaii Life now has a single place for all their media, inspiring new content ideas.
Fidelity Resales cut telecom costs by 50% after switching to RingCentral. The company saw a 61% boost in customer response... rates using built-in SMS texting. RingCentral unified all communication tools—phone, SMS, chat, fax, and video—into one app. The Salesforce integration enabled click-to-dial and better lead tracking. Video conferencing improved internal training and collaboration. The new system made it easier for clients to reach the right agent and for staff to work from anywhere.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Keyspire used vFairs to host a hybrid summit for real estate investors. The event combined virtual and in-person experiences. Attendees... joined from different locations and engaged with speakers and sessions. The summit helped Keyspire connect its community and share real estate investing knowledge. The hybrid format made the event accessible to more people.
Hotjar helped Spotahome spot bugs and improve user experience. The team used Hotjar session recordings and heatmaps in group meetings... called "Hotjar parties." Developers and product managers found issues faster by watching real user sessions. Hotjar's relevance score and Highlights feature made it easier to find and share important insights. Using Hotjar surveys, Spotahome gathered feedback from landlords and tenants, leading to product improvements. Hotjar made Spotahome more user-focused and reduced the need for expensive user research.
Heap helped Redfin save 2-4 weeks of work each month by automating data collection and analysis. Product managers now make... faster decisions without needing engineers or analysts. Heap enabled segmentation, funnel analysis, and rapid feature testing. One change tripled task completion rates for agents. Redfin reduced manual work, sunset unused features, and improved mobile app efficiency.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Real Estate examples of Driving Business Value with Digital Signage
Central Real Estate Group
- Real Estate
- Small
Kfar Saba, Israel
NoviSign digital signage replaced printed signs for Central Real Estate Group in Kfar Saba. The agency used to manually update... window displays for new listings. With NoviSign, they now show dynamic videos and slideshows to attract more attention. The digital screens increased visibility and made marketing easier. The agency saw a 22% increase in new leads after installing the signage.
Skyline used Intuiface to create immersive interactive showrooms for real estate clients in Brazil. Each showroom features wall-mounted screens and... a touch-enabled table for content selection. Visitors can explore 360-degree videos, floorplans, and image galleries. The solution helps real estate buyers engage with high-definition digital content. Skyline now operates seven interactive rooms and plans to expand further due to strong market interest.
RE/MAX (Park Slope, Brooklyn office)
- Real Estate
- Very Large
Denver, USA
CrownTV helped RE/MAX in Park Slope, Brooklyn upgrade their digital signage. The old system was unreliable and hard to manage.... CrownTV’s cloud-based dashboard let RE/MAX update property listings from anywhere. Custom-branded templates made listings look better and easier to manage. The new displays attracted more high-end clients and improved office communication.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
iovox helped Zoopla track calls for thousands of estate agents. Zoopla used dedicated phone numbers to see how many leads... each listing generated. Call Whispers and Missed Call Alerts improved agent response and customer experience. AI-powered transcription and insights added new features over time. Zoopla relied on iovox to prove value to their customers and fight nuisance calls.
Brandworkz helped JLL roll out a global rebrand across hundreds of locations. JLL used the Brandworkz Brand Hub to give... employees and partners 24/7 access to brand materials. The Brand Hub became the single source of truth for all JLL content. Marketers promoted the brand locally while keeping global consistency. JLL saw better marketing efficiency, higher quality, and less duplicated content.
LGI Homes used Sitecore CMS to improve digital experiences for homebuyers. They migrated to a composable platform, integrating Sitecore’s CMS,... DAM, and AI-driven search. This enabled seamless, personalized content across web, app, and sales channels. LGI Homes saw a 22% increase in conversion rates from paid channels and a 20% rise in organic search sessions. Engagement grew, with a 31% increase in page views per user and a 166% jump in map search views.
CBRE used Coupa Invoicing Management to improve payment fulfillment by nearly 90%. The company faced late supplier payments and poor... visibility in Japan. Coupa's digital platform gave suppliers a user-friendly way to submit invoices. CBRE now has better invoice tracking and a smoother accounts payable process. Over 700 supplier partners in Japan process payments digitally.
FCT moved to the Genesys Cloud platform during a major industry shift. They improved customer recognition and reduced call triage... time with Salesforce integration. The rollout had no major issues and kept all customer data within Canada. Agents now switch easily between phone and chat, and payments process faster with PCI-compliant integration. FCT achieved their highest quarterly volumes and more accurate resource management.
Vacasa used Twilio Segment to unify customer data and personalize marketing campaigns. They implemented SMS and email to deliver timely... check-in codes and promotional messages. With SendGrid, Vacasa built targeted email programs and improved campaign performance. Personalized campaigns led to 3-10x more guest bookings and over 21% open rates on emails. Segment enabled smarter decisions and higher engagement across channels.
Vacasa used Twilio Segment to unify customer data and personalize marketing campaigns. They implemented SMS and email to deliver timely... check-in codes and promotional messages. With SendGrid, Vacasa built targeted email programs and improved campaign performance. Personalized campaigns led to 3-10x more guest bookings and over 21% open rates on emails. Segment enabled smarter decisions and higher engagement across channels.
Bloomfire helped Lessen centralize its knowledge management. Before, Lessen’s teams struggled with fragmented folders and slow searches. Bloomfire’s platform made... it easy to find up-to-date client information fast. Call center agents now answer questions quickly, cutting hold times. Customer satisfaction scores rose to 4.85. Lessen also used Bloomfire to update assets quickly during a merger and rebranding.
Alan Wang Realty Group uses Notejoy to streamline team communication and client service. The team manages nearly 100 real estate... deals a year in Northern California. Notejoy helps them keep all templates and listing details in one place. This makes onboarding new team members faster and ensures everyone has the latest information. The group saves time and delivers a consistent, high-quality experience to clients.
UiPath helped Shriram Properties automate 45 business processes. The company achieved 99% data accuracy and an 80% success rate in... invoice automation. Manual SAP data entry dropped by 70%, saving hundreds of hours each month. Automation returned 1,000 days to the business annually and cut costs by 25%. Shriram Properties now uses AI-powered bots for finance, HR, and supply chain, transforming real estate operations.
Emeria used Informatica Intelligent Data Management Cloud to modernize its data management. The company faced challenges from rapid growth, acquisitions,... and fragmented data across 700+ branches. Informatica MDM, data integration, and data quality tools helped Emeria centralize and automate data processes. Over 40 automated synchronizations were built, improving data trust and adoption. The new system enabled faster onboarding of acquisitions and better data governance.
Homie used Faraday to expand into new markets like Nevada. They used Faraday's location and market intelligence to find the... best zip codes for reaching homebuyers and sellers. Homie built geo-normalized models and custom lookalike audiences for Facebook. This doubled conversion rates and cut acquisition costs by over 33%. Homie’s platform has saved clients more than $61 million in fees.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Mimecast helped Vercity stop impersonation and phishing attacks. Employees faced frequent email threats that put the company at risk. Mimecast... Email Security blocked these attacks and protected 350 employees. Vercity now sends large files securely and keeps reliable email archives. The security team uses Mimecast insights to support clients faster. Security is now a business driver for Vercity.
Fastly protects Rightmove's platform, securing 53 million daily property searches and one billion monthly user minutes. Rightmove uses Fastly's WAF,... Bot Management, and DDoS mitigation to keep performance steady during traffic spikes. The solution supports both consumer and B2B users, including estate agents and mortgage lenders. Fastly's cloud-native security stack fits Rightmove's engineering-led culture. Reliability and security are now core to Rightmove's trusted property marketplace.
Real Estate Clients Speak: The Impact of deploying Lead Generation solutions
Places for People
- Real Estate
- Large
London, UK
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
HelloLeads CRM helped Waylead, a real estate company in Ghana, improve lead management and sales conversions. The team used HelloLeads... to track potential buyers and remind sales executives to follow up. The CRM made it easy to separate company leads from self-leads, helping measure key performance indicators. Waylead found the list and lead features most useful. Customer support and regular updates from HelloLeads also added value. The CRM simplified sales processes and freed up time for building client relationships.
Commercial Real Estate Analyst (anonymous)
- Real Estate
- Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
Archistar used Qwilr to create sales proposals that matched their new brand look. Before Qwilr, their proposals were slow to... make and did not look good. With Qwilr, they made web-based proposals that used videos and pictures. The team could build proposals right inside Salesforce, saving time. Sales reps now make better proposals in half the time. The brand experience is strong from start to finish.
QuotaPath helped Rentvine automate a complex commission plan. The team integrated QuotaPath with HubSpot and Rippling for seamless workflow and... payroll sync. Sales managers saved many hours, and finance gained self-serve access to reliable data. The onboarding process was hands-on, with strong post-sales support. Rentvine now enjoys peace of mind, stability, and legal auditability in their compensation process.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
PaperCut MF helped Al Barakah Holding solve print management problems. The company struggled with limited, non-customizable reporting and security risks.... PaperCut MF provided detailed, customizable reports and secure printing with user authentication. Employees found the system easy to use, and management gained better oversight. The solution reduced costs by limiting color printing and automating user management across five sites.
A real estate capital management firm
- Real Estate
- Medium
USA
Litera’s Lito and Litera Compare helped a two-person legal team at a real estate capital management firm manage document review for $8 billion in investments. The team automated... contract proofing, redlining, and term extraction, cutting manual review time. Business users accessed contract intelligence directly, reducing legal bottlenecks. The legal team shifted focus from admin tasks to risk analysis and strategic guidance. Lito enabled faster, more consistent contract comparisons and improved stakeholder communication.
Real Estate Success stories in Driving ROI and Results using Visitor Management solutions
10 Federal Storage
- Real Estate
- Small
Raleigh, USA
10 Federal Storage uses Advanced Kiosks' self-service kiosks to automate rentals, payments, and access control. Customers can access storage units... and manage payments 24/7, even late at night. The technology improved convenience and transformed the customer experience. Automated kiosks help 10 Federal Storage deliver better service and streamline operations.
Precise Visit helped The Point Malmö manage visitors in a busy, multi-tenant office tower. The building needed a secure, easy... way to handle high conference room demand and many daily guests. The solution used QR codes for fast check-in and access, plus kiosks for unannounced visitors. Receptionists got instant notifications, making their work easier. Security staff now track all visitors in real time, improving safety during emergencies.
Vacasa used Twilio Segment to unify customer data and personalize marketing campaigns. They implemented SMS and email to deliver timely... check-in codes and promotional messages. With SendGrid, Vacasa built targeted email programs and improved campaign performance. Personalized campaigns led to 3-10x more guest bookings and over 21% open rates on emails. Segment enabled smarter decisions and higher engagement across channels.
Freshservice helped Engel & Völkers resolve 1,200 stuck IT tickets by breaking down silos between the service desk and development teams. The platform's reporting... and workflow tools made it easy to spot and fix accountability gaps. Direct communication replaced email handoffs, speeding up ticket resolution. 80% of the service desk team saw better collaboration. Engel & Völkers now plans to use Freshservice in HR, finance, and marketing.
BrightLocal helped Anthem Self Storage boost occupancy from the low 70s to 83% in seven months. The facility used BrightLocal’s... local SEO services to improve Google Business Profile, website alignment, and Map Pack visibility. Clicks increased by 169.7%, and impressions jumped by 305.8%. Map Pack visibility rose from 34% to 44%. These changes led to more qualified leads and higher occupancy rates.
Abodo used a controversial content campaign to boost their link building. The campaign analyzed Twitter data to rank states and... cities by prejudiced and tolerant tweets. This approach led to over 620 media placements and 67,000 social shares. Abodo gained features on major sites like CNET and Slate. The campaign also opened new partnership opportunities for Abodo.
Commercial Real Estate Analyst (anonymous)
- Real Estate
- Medium
Conga Contracts for Salesforce helped a commercial real estate firm automate and integrate its contract management. The company moved from... a manual, fragmented process to a fully digital system. Sales team autonomy increased, and operating costs dropped. The firm achieved an 80% closed-won opportunity rate after implementation. Data integrity and compliance also improved.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Comarch helped Vingroup launch Vietnam's first coalition loyalty program. Before, Vingroup had many separate loyalty programs with low member activity... and poor data quality. Comarch designed the Vingroup Card, letting customers earn and redeem points across many brands and services. The project took three months and included a clear migration plan for existing members. Vingroup now offers a unified loyalty experience, with special benefits for VIP customers.
Zoopla used Contentsquare and Optimizely to improve digital personalization. The analytics team built a strategy around data, journey mapping, experimentation,... and automation. Contentsquare’s Journey Analysis helped Zoopla segment users and tailor experiences. The integration with Optimizely enabled teams to run experiments and access insights quickly. This approach increased efficiency and supported a more intuitive user journey.
Freshservice helped Engel & Völkers resolve 1,200 stuck IT tickets by breaking down silos between the service desk and development teams. The platform's reporting... and workflow tools made it easy to spot and fix accountability gaps. Direct communication replaced email handoffs, speeding up ticket resolution. 80% of the service desk team saw better collaboration. Engel & Völkers now plans to use Freshservice in HR, finance, and marketing.
FCT moved to the Genesys Cloud platform during a major industry shift. They improved customer recognition and reduced call triage... time with Salesforce integration. The rollout had no major issues and kept all customer data within Canada. Agents now switch easily between phone and chat, and payments process faster with PCI-compliant integration. FCT achieved their highest quarterly volumes and more accurate resource management.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Measuring SMS Marketing Success in Real Estate Deployments
Premier Properties
- Real Estate
- Small
USA
Premier Properties used SMS-iT's Agentic AI to improve real estate lead generation. The agency saw a 400% increase in lead... quality and saved 75% of agent time. AI handled client inquiries, scheduled viewings, and gave instant property info. Client satisfaction rose to 92%. Closings were three times faster and revenue grew by 180%. Viewing attendance reached 95% with automated reminders.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Sinyi Realty used The Trade Desk’s platform to launch a multichannel, data-driven campaign targeting property sellers in Taiwan. The campaign reached... 3.7 million unique people and delivered over 25 million impressions, 10 times the expected KPI. Cost per thousand impressions was 34% lower than the KPI. Adding Connected TV increased video completion rates by 29%, and using UID2 doubled VCR compared to UGC platforms. Sinyi Realty also discovered new audience segments for future campaigns.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Fidelity Resales cut telecom costs by 50% after switching to RingCentral. The company saw a 61% boost in customer response... rates using built-in SMS texting. RingCentral unified all communication tools—phone, SMS, chat, fax, and video—into one app. The Salesforce integration enabled click-to-dial and better lead tracking. Video conferencing improved internal training and collaboration. The new system made it easier for clients to reach the right agent and for staff to work from anywhere.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Real Estate Success stories in Driving ROI and Results using Website Builder solutions
Anywhere Real Estate
- Real Estate
- Very Large
Madison, USA
Anywhere Real Estate used MongoDB Atlas to unify its tech stack and boost agent productivity. Agents previously relied on 15–20... disconnected apps daily, slowing their workflow. MongoDB Atlas enabled consolidation of data and services, powering fast property search and real-time updates. The company now delivers a seamless experience for agents and clients. Anywhere is also piloting AI and machine learning with MongoDB Atlas Vector Search to enhance search and agent matching.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Buildout used WorkRamp to launch a new learning and development program. Before WorkRamp, Buildout had no formal training and struggled... with onboarding and employee growth. With WorkRamp, they created over 100 resources and 25 guides focused on commercial real estate, customer insights, and product knowledge. The platform let them track engagement, add knowledge checks, and sync employee data from BambooHR. Employees gained the skills and confidence needed to succeed in the real estate tech sector.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Kaizen AMS used Freshdesk and Freshchat to manage over 25,000 residential properties. Before, agents missed emails and had no way... to track customer issues. With Freshworks, they organized all service data and automated routine queries using AI. The company now resolves 5,000 emails per month with 40 agents. They achieved 99% SLA compliance for first resolution time, far above the industry standard. Freddy AI Copilot improved agent responses and boosted productivity.
Lattice helped Hub Australia scale its HR programs as the company quadrupled its workforce. The platform enabled feedback and recognition,... with 93% of employees receiving peer praise. Managers logged over 200 1:1 meetings in a month, improving coaching and career conversations. Lattice’s tools centralized employee data and made company values more tangible. Hub’s HR team now supports a people-first culture as the company plans to double in size.
Real Estate examples of Driving Business Value with Personalization
Hamptons Property Services
- Real Estate
- Small
USA
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Texas REALTORS® used Quorum AI to overhaul their legislative advocacy. Before, 16 attorneys manually reviewed thousands of bills, slowing the... process and lowering morale. With Quorum, AI-generated bill summaries now help the team quickly identify relevant bills. This reduced manual work and let attorneys focus on strategy. The team also uses Quorum for relationship mapping and real-time legislative tracking. The result is faster decisions and stronger connections with lawmakers.
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Real Estate Success stories in Driving ROI and Results using Auto Dialer solutions
Fidelity Resales
- Real Estate
- Small
Orlando, USA
Fidelity Resales cut telecom costs by 50% after switching to RingCentral. The company saw a 61% boost in customer response... rates using built-in SMS texting. RingCentral unified all communication tools—phone, SMS, chat, fax, and video—into one app. The Salesforce integration enabled click-to-dial and better lead tracking. Video conferencing improved internal training and collaboration. The new system made it easier for clients to reach the right agent and for staff to work from anywhere.
Giosg helped Connells Group boost their live chat conversion rate from 8% to 30%. Connells Group needed a better way... for website visitors to request property valuations. They used giosg's live chat and tailored it to their needs. Staff received training and set up automated responses. The number of property valuations increased while unnecessary chats decreased. Connells Group also added an automatic callback service for after-hours support.
Real Estate Success stories in Driving ROI and Results using Social CRM solutions
Hamptons Property Services
- Real Estate
- Small
USA
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Infor Talent Science helped Gables Residential cut its termination rate by 45% in the first six months. The company used... a data-driven hiring process to improve employee retention. Gables Residential built adaptive hiring profiles to match its unique culture. The new system led to a 24% lower overall termination rate for leasing professionals. Teams became more aligned and stable. The hiring process now evolves with business needs.
Real Estate Success stories in Driving ROI and Results using Native Advertising solutions
Wave Mega City
- Real Estate
- Large
Noida, India
Taboola helped Wave Mega City reach more engaged real estate buyers in India. Hindi-language content campaigns doubled time on site... and pages per visit. Taboola drove a 15% boost in quality buyer registrations. The campaigns targeted apartment buyers in the Delhi NCR region. Wave Mega City used Taboola to promote blog content and attract interested prospects.
Gong's Revenue Intelligence Platform helped Zillow's Premier Agent Sales team adapt to remote work during the pandemic. The team used... Gong to analyze sales calls, gain real-time insights, and make data-driven decisions. Gong enabled Zillow to launch aggressive partner relief initiatives and optimize sales strategies. As a result, Zillow improved a key revenue metric and had its best year ever. The platform also helped scale coaching and measure training effectiveness across the sales organization.
How Tag Management is Delivering ROI for Real Estate Leaders
RE/MAX Commercial Capital
- Real Estate
- Large
Edmonton, Canada
SyncApps helped RE/MAX Commercial Capital solve data silos between Apto and Mailchimp. Chris Davies used SyncApps to segment contacts and... automate email campaigns. The integration reduced email campaign setup time from an hour to 10 minutes. It also saved 2-3 hours in data migration and management. Chris can now target VIP clients with personalized messages and see unsubscribes across platforms.
Apartments. com used Vendasta to centralize reputation management and digital marketing. They streamlined operations by consolidating vendors and tools into...one platform. This led to a 1112% increase in review volume and 1.7 million total reviews generated. The team also saw a 58% growth in review citations and improved sales automation. Apartments.com now delivers a seamless experience for multifamily housing providers nationwide.
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Top Stories in Real Estate about adoption of Data Security software
Vercity
- Real Estate
- Medium
London, UK
Mimecast helped Vercity stop impersonation and phishing attacks. Employees faced frequent email threats that put the company at risk. Mimecast... Email Security blocked these attacks and protected 350 employees. Vercity now sends large files securely and keeps reliable email archives. The security team uses Mimecast insights to support clients faster. Security is now a business driver for Vercity.
Measuring Web Security Success in Real Estate Deployments
The New Home Company
- Real Estate
- Small
Irvine, USA
WP Engine’s Headless Platform helped The New Home Company transform its digital presence. Wpromote led the shift to a headless... CMS, enabling faster load times and real-time home data. The new site improved search, filtering, and mobile experience for homebuyers. Lead registrations rose by 150%, site impressions by 79%, and ranked keywords by 43%. The project automated pricing updates and reduced manual work for the team.
Carmila used Qualifio to improve the visitor experience in their shopping centres. They launched 561 interactive campaigns in one year.... These campaigns led to 545,284 participations and 170,839 unique participants. 89% of these were new participants. Carmila collected valuable first- and zero-party data and increased customer engagement.
How Social Media Marketing is Delivering ROI for Real Estate Leaders
Il Mio Condominio - Real Estate - Small
Il Mio Condominio used Spidwit to manage its social media presence. The portal publishes two daily posts on Facebook using... Spidwit, keeping content fresh and engaging. This strategy helps attract daily requests for advice and builds professional relationships. Spidwit also indexes blog articles, increasing their reach. The tool saves time and helps the team connect with more potential clients online.
Places for People - Real Estate - Large
Microsoft Clarity helped Places for People increase page views by 63. 8% on their "Discover Your Career" page. The company...used Clarity’s heatmaps and clickmaps to redesign their Careers section. They saw a 241% rise in views on the "Life at Places for People" page. Clarity insights led to 50% of users scrolling to the bottom of key pages. The team now audits all websites twice a year using Clarity’s tools.
MRI Real Estate Software - Real Estate - Large
MRI Real Estate Software used Digivizer to boost its digital marketing. The company wanted to grow its brand and connect... better with property managers. Digivizer helped MRI manage content, paid media, and community engagement. MRI saw a 75% increase in share of voice and 39-40% growth in social followers. Paid leads tripled, and cost-per-lead dropped by 74%. Video views rose to over 624,000, and engagement increased by 65%.
PropertyAngel - Real Estate - Small
PropertyAngel used Zoho Creator to automate its property management business. They replaced Google Sheets with a scalable low-code platform. Zoho... Creator integrated with Zoho Books, Freshdesk, and real estate portals. The automation covered lead management, accounting, tenant tracking, and customer support. PropertyAngel saved close to $500,000 and reduced the need for extra engineers. Productivity improved and errors dropped with the new system.
Lone Wolf Technologies - Real Estate - Medium
Lone Wolf Technologies needed SOC 2 certification to meet customer demands. Managing controls with spreadsheets became too complex as the... business grew. They switched to Resolver’s Information Security Management Solution to streamline the SOC 2 audit process. The platform let them organize controls, automate reminders, and simplify evidence collection. Auditors and control owners could collaborate easily in one place. Lone Wolf now completes audits faster and with more confidence.
Hamptons Property Services - Real Estate - Small
Salesforce helped Hamptons Property Services replace manual spreadsheets with automated workflows. The company saved hundreds of back-office hours each year.... They achieved a 163% increase in revenue growth. Annual estimate creation time dropped by 98%. The team now delivers over 30,000 services annually. Automation improved customer response rates and streamlined vendor coordination.
Home Group - Real Estate - Small
Home Group used Calabrio ONE Workforce Management to improve its contact centre operations. The new system replaced manual processes and... delivered a 20% increase in scheduling efficiencies. Home Group saved over £16,000 each month and achieved ROI in just six months. The solution also led to a 12% increase in calls answered and saved 40 admin hours per week. Dashboards now give managers real-time data for better decision-making.
RE/MAX Realtron - Real Estate - Large
Sendible helped RE/MAX Realtron manage social media for 1,200 agents. The platform's scheduling and content tools saved the team many... hours each week. RE/MAX Realtron used Sendible to keep brand consistency and boost agent engagement. The onboarding support from Sendible was a key benefit. Agents reported getting new leads from improved social media posts. Sendible made it easy to manage 330 social accounts and scale up their program.