Personalization Client Stories | Industry adoption & Deployment Successes

Glood. AI's personalized recommendation engine helped Gap Inc. achieve a 40x return on investment. Gap saw a 50% increase in...click-through rate after using a custom model based on recent browsing history. The solution also led to a 20% rise in time spent on the website. Glood.AI integrated the model with Gap’s store theme for a seamless, branded experience. These changes improved product discovery and increased average order value.
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Bubbleroom used RichRelevance to improve its mobile conversion rate. The company implemented personalized recommendations and personalized browse and navigation features.... As a result, Bubbleroom saw a 53% increase in mobile conversion rate. Customers who interacted with recommendations had a 16.8% higher average order value. These results show the impact of personalization in online apparel retail.
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Triggerbee helped CLN Athletics lower cart abandonment during Black Week. They used a popup with a discount code that appeared... when visitors tried to leave the site. The popup targeted users with items in their cart and included a countdown timer to create urgency. Over 800 discount codes were copied, with a 33.9% copy rate. This campaign boosted engagement and conversions for CLN Athletics.
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XSearch by XGEN AI helped Valentino boost search conversion rate by 72% over Adobe Live Search. The AI-powered search engine... improved revenue per user by 56% and reduced user exit rate by 4%. Integration took less than a week, with full go-live in 30 days. The new search UX doubled products viewed per visit and increased add to cart rate. Valentino wanted a fast, user-friendly AI solution for better on-site search and higher conversions.
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Apptension built a custom Shopify store for Miraflora Wagyu in just weeks. The project faced tight deadlines and a team... spread across time zones. Apptension used Shopify templates and integrations for newsletters, reviews, and subscriptions. The result was a high-end e-commerce site that matched the luxury brand’s identity. Miraflora praised the fast delivery, design, and user experience.
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Algonomy’s Active Content helped Consum cut campaign costs by 60%. The solution enabled real-time, 1:1 personalization for millions of members.... Consum gained speed, flexibility, and control over campaign execution. The platform unified data sources to deliver dynamic, personalized content across channels. This improved customer engagement and reduced manual work.
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WonderPush helped Sarenza recover 23% of abandoned carts using push notifications. Sarenza set up a cart reminder campaign in just... 10 minutes. The push notifications achieved a 23% click-through rate. Real-time analytics let Sarenza track notification performance. Automated, behavior-based reminders increased engagement and sales.
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Piano's Ad Revenue Insights and dynamic paywall helped iNews boost paywall revenue by 9%. The media company saw a 28%... increase in ad impressions per pageview and a 21% rise in ad revenue per page. Real-time reporting allowed teams to make fast decisions and align subscription and ad strategies. iNews used data to loosen the paywall for international readers, maximizing ad revenue. The dynamic paywall improved efficiency and helped identify high-conversion content.
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Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's... Loyalty+, Engage+, Insights+, CDP+, and Rewards+ products. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.
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Convesio helped FMG, a leading marketing platform for financial advisors, improve website speed and reliability. FMG switched to Convesio for... 24/7 Slack-based support and fast response times. The flexible, month-to-month service with no hidden fees made management easier. FMG now enjoys quick issue resolution and better WordPress customization. This partnership lets FMG focus on clients and business growth.
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Salesforce Education Cloud helped REVA University digitize the entire student lifecycle. The university automated student onboarding, saving 30-40% effort and... cutting admissions time by 50%. Over 16,000 students and 1,500 teachers now access personalized portals for information and services. Faculty reduced attendance reporting effort by 50%. Real-time dashboards speed up decision-making and improve student outcomes. REVA University won an award for digital resilience thanks to this transformation.
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A state health and human services department faced a surge in Medicaid, CHIP, and SNAP applications. The agency used CSG... Xponent to streamline the application process. They adopted omnichannel communications to reach more people. Personalized notifications and real-time updates kept applicants informed. The solution helped the agency serve citizens more efficiently.
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Coveo helped Acuity Brands improve their website search experience. Customers now find products faster with AI-powered search and advanced facets.... Cross-brand search lets users see results from all 14 brand sites, reducing zero-result searches. Click-through rates increased by 12% in one month and 42% in six months. The new digital experience launched in five months and delivers results in under three seconds.
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