CPQ Success Stories: How Companies in 2026 Industries Drive Results

Epicor Kinetic and Epicor Prism helped Madsen's Custom Cabinets streamline data and improve remote access. The company unified multiple data... sets into one, making project management easier. Epicor Prism's AI features reduced manual tasks and improved communication. Multilingual support helped their diverse workforce. Meetings became more productive, freeing up high-value staff for strategic work.
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Oracle Fusion Cloud ERP and SCM helped Yamaichi Electronics USA cut manual work and reduce complexity. The company replaced old... legacy systems with Oracle Cloud. Now, it manages manufacturing, supply chain, and accounting in one place. Real-time data improved decision-making and on-time delivery. Automation and best practices set the stage for future growth.
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DigiFabster helped a French 3D service bureau speed up quoting for industrial plastic 3D printing. The company processes 1,000–2,000 parts... daily, with 80% prototyping and 20% rapid manufacturing. DigiFabster's fast, customizable quoting tool improved customer experience and increased productivity. The service bureau also used DigiFabster Pay to speed up payments and offer more digital payment options. This led to stronger customer loyalty and business growth.
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Vendavo Pricepoint helped Volvo Trucks optimize spare parts pricing. The company faced rising production costs and needed to stay competitive.... Vendavo enabled value-based pricing and precise price adjustments. Volvo used phased AI integration to improve efficiency and agility. The approach protected margins and supported market position.
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Configure One helped Hartzell Air Movement modernize their CPQ process. The company replaced an outdated system to improve quoting speed... and efficiency. After implementation, sales reps now handle 60% of quotes, up from 30%. This shift led to happier customers and higher revenue. Hartzell FLOW, powered by Configure One, lets sales reps create quotes anytime, boosting productivity and customer satisfaction.
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Configure One helped Hartzell Air Movement modernize their CPQ process. The company replaced an outdated system to improve quoting speed... and efficiency. After implementation, sales reps now handle 60% of quotes, up from 30%. This shift led to happier customers and higher revenue. Hartzell FLOW, powered by Configure One, lets sales reps create quotes anytime, boosting productivity and customer satisfaction.
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Configure One helped Hartzell Air Movement modernize their CPQ process. The company replaced an outdated system to improve quoting speed... and efficiency. After implementation, sales reps now handle 60% of quotes, up from 30%. This shift led to happier customers and higher revenue. Hartzell FLOW, powered by Configure One, lets sales reps create quotes anytime, boosting productivity and customer satisfaction.
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VividWorks 3D product configurator and VR tools help LIXIL showrooms let customers preview kitchen designs in virtual reality. Customers can see... their kitchen plans on large screens and in VR before buying. Showroom coordinators easily change floor colors and options for customers. This improves customer satisfaction and makes the buying process smoother. LIXIL uses VividWorks to enhance the in-store experience for kitchen buyers.
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Pricefx helped a Fortune 500 manufacturer automate its pricing process. Manual pricing caused delays, errors, and lost revenue. Pricefx Analytics... and Price Setting solutions enabled price changes within 24 hours, reduced errors, and improved team efficiency. The company saw a 25% increase in efficiency and a 95% boost in confidence. Automated workflows also revealed missed minimum order quantities, unlocking new revenue opportunities.
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Tacton CPQ helped Piab scale its modular engineering. Piab faced challenges with complex product configurations and data consistency. Tacton CPQ... unified their configuration and commerce for internal and external users. Now, Piab powers over 40,000 self-service configurations each month. This improved customer self-service and digital sales for manufacturing.
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Configit helped Aasted ApS, a global leader in chocolate, bakery, and confectionery production solutions, improve their product configuration process. Aasted needed flexible... and tailored solutions for their complex machinery and equipment. Configit provided tools to manage product variants and support after-sales services. This enabled Aasted to deliver customized solutions to customers worldwide.
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eJeeva Product Configurator helped Sinop CB automate custom product orders. Sinop CB needed a web-based system for configuring air conditioning... units and heat pumps. eJeeva delivered a solution with multi-language and multi-currency support. The configurator lets users customize products and place orders online. Sinop CB now offers a tailored user experience for different countries. Automation improved order accuracy and delivery.
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CIS Configurator helped Vision Engraving & Routing Systems speed up their quote process. They replaced spreadsheets with a digital system.... Quote times dropped from 20-30 minutes to just 2 minutes. They saved about 3,700 work hours and $150,000 a year. Errors went down, and both staff and customers are happier. They got full ROI in the first year.
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Costimator helped Surry Logistix improve cost estimating for contract machining and laser cutting. Before, only one estimator used Excel, risking... errors and lost profits. With Costimator, multiple employees now create accurate estimates. The company feels more confident in their quotes and pricing. This change reduced mistakes and improved profit margins.
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Netformx Partner Incentive Tool (PIT) helped SyCom Technologies automate Cisco incentive and promotion management. PIT enabled SyCom to quickly identify... and secure additional discounts, including a $16,676.98 Fast Track discount and a $10,000 savings for another client. The tool replaced manual research with instant analysis, letting inside sales and account managers maximize deal profitability. SyCom improved margin, reduced manual work, and responded faster to changing Cisco programs.
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Marco Technologies migrated its PSA system to the ConnectWise cloud platform with zero downtime. The company eliminated on-premises hardware and... maintenance costs, freeing capital for strategic projects. Automated updates reduced manual work and improved operational efficiency. Security improved with enterprise-grade cloud hosting and proactive threat management. The migration enabled scalable growth, easier compliance, and faster onboarding of new services. Marco integrated tools like Moovila, Thread, and Pia within the ConnectWise ecosystem for added flexibility.
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servicePath CPQ+ helped telent, a UK ICT provider, replace error-prone spreadsheets and a failed CPQ system. The sales team now... creates fast, accurate quotes for complex deals, reducing errors and training time. Integration with Salesforce gives clear dashboards and pipeline metrics. Telent reduced reliance on pre-sales staff and improved customer satisfaction. The solution required no custom code, making updates easy and risk-free.
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Backup Radar helped MicroAge Swift Current automate backup monitoring. Before, they tracked backups with emails and spreadsheets, missing some failures.... This led to lost time and risked client data. With Backup Radar, all backups are tracked in one dashboard. The team now saves more than 10 hours each week. This time savings lets them focus on other work and increases revenue. The process is now fast and reliable.
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Gainfront used RFx Assist with EfficiencyAI to speed up and improve their RFP process. They cut RFP creation and evaluation... time by more than half, reducing cycles from weeks to days. The quality of RFPs improved, with 100% of projects meeting best-practice standards and a 70% increase in high-quality supplier responses. Built-in compliance checks removed almost all manual regulatory reviews. Structured scoring gave clearer supplier rankings and better decision-making.
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Sococo helped World Wide Technology move to a virtual office. The company needed to hire more people and work with... clients in new ways. Sococo made it easy for teams and clients to meet online from anywhere. WWT sped up its recruitment cycle by 12–24 months and hired top talent worldwide. The virtual office improved communication, saved money, and supported different work styles. Teams now connect faster, train clients remotely, and keep projects moving without delays.
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XaitCPQ helped Presidio, a global IT solutions provider, cut proposal time in half. Presidio faced slow, manual proposal processes and... inconsistent pricing as it grew. The company needed a scalable, service-focused CPQ tool. XaitCPQ now powers Presidio’s professional services sales, enabling faster, more consistent proposals. Many proposals are now completed the same business day, freeing technical experts for higher-value work.
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Kugamon helped Copado improve their quote to cash process in Salesforce. The Copado operations team used Kugamon to scale their... workflows. The CEO led organized training sessions and provided clear setup guidance. The team saw incremental improvements after the first phase of deployment in late 2020. Copado's operations team is happy with the user experience and automation features.
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GK/Retail helped Coop Switzerland replace five old systems with one standard software. Coop needed a scalable, affordable, and efficient solution... for all sales channels. GK/Retail integrated with SAP and other systems, and added automated label printing. Coop saved money on service, maintenance, and label printing. The new system made it easy to add new features and support future growth.
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Insitetrack helped a leading UK DIY retailer automate competitor price tracking and SKU matching. The retailer replaced manual spreadsheets with... a custom data scraper and AI-assisted product-matching. A Power BI dashboard enabled fast, self-serve reporting. Manual data prep time dropped by 33%. Reporting cycles became 70% faster. Online conversion rates improved by 11%. All pricing data is now securely managed in-house.
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Revionics helped Drogaria Araujo use data science for price optimization. The drugstore chain wanted to improve pricing to stay competitive.... They used Revionics to find better pricing strategies. This helped them get a return on investment. The focus was on keeping both the business and customers healthy.
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3D Cloud helps Macy's boost furniture sales with 3D product visualization. Macy's uses 3D Room Planners and WebAR to let... shoppers see furniture in their homes. This solution led to up to a 200% increase in average order value and a 45-minute average engagement time. Customers feel more confident and return fewer items. Macy's delivers a seamless omnichannel shopping experience with 3D Cloud.
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Quicklizard's AI-based dynamic pricing platform helped a leading European online retailer automate pricing decisions. The retailer previously used Excel for... gradual price changes and struggled with inventory and seasonality. Quicklizard enabled real-time pricing based on inventory, user behavior, and cost data. The solution optimized 80% of products and added inventory renewal modeling. The retailer expanded to two new sales channels and three countries, improving profit and competitive response.
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Infor WMS helped Assaí, a leading wholesaler and Brazil's second-largest retail company, modernize its distribution center operations. The company replaced... outdated, spreadsheet-based systems with Infor WMS to streamline logistics and optimize warehouse layouts. Assaí achieved a 12% boost in productivity and improved workflows through intelligent task distribution. Real-time insights and centralized data access increased team agility and autonomy.
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PROS RTDP Advantage helps Air Canada understand consumer demand during peak travel times. The airline uses AI-powered pricing science to... improve customer experience and maximize revenue. Air Canada has worked with PROS for 32 years. The solution supports global rate exchanges and revenue optimization. Richard Cléaz-Savoyen, Director of Revenue Optimization, highlights key learnings from the partnership.
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PROS RTDP Advantage helps Air Canada understand consumer demand during peak travel times. The airline uses AI-powered pricing science to... improve customer experience and maximize revenue. Air Canada has worked with PROS for 32 years. The solution supports global rate exchanges and revenue optimization. Richard Cléaz-Savoyen, Director of Revenue Optimization, highlights key learnings from the partnership.
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PROS RTDP Advantage helps Air Canada understand consumer demand during peak travel times. The airline uses AI-powered pricing science to... improve customer experience and maximize revenue. Air Canada has worked with PROS for 32 years. The solution supports global rate exchanges and revenue optimization. Richard Cléaz-Savoyen, Director of Revenue Optimization, highlights key learnings from the partnership.
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Tescan used QuoteWerks with a Contract Calculator made by Hilltops IT. They connected SugarCRM and QuoteWerks. This helped Tescan make... service contract quotes 50% faster. The quotes became more accurate. Tescan increased their sales with this new system.
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Zilliant Price IQ helped a major building products manufacturer improve pricing. The company used Price IQ to make pricing more... scientific. As a result, they lifted margin by 2.3%. This shows the impact of pricing optimization in the construction industry. The case highlights measurable gains from using pricing software.
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Zilliant Price IQ helped a major building products manufacturer improve pricing. The company used Price IQ to make pricing more... scientific. As a result, they lifted margin by 2.3%. This shows the impact of pricing optimization in the construction industry. The case highlights measurable gains from using pricing software.
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Zilliant Price IQ helped a major building products manufacturer improve pricing. The company used Price IQ to make pricing more... scientific. As a result, they lifted margin by 2.3%. This shows the impact of pricing optimization in the construction industry. The case highlights measurable gains from using pricing software.
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Clarity Pro helped Cumbria Quarrying Services Ltd speed up quoting and pricing. The company needed a better way to create... quotes and track job revenue versus costs. Clarity Pro made quoting easier and reduced manual work. The reporting feature improved accuracy. The team can now make their own price lists quickly. They recommend Clarity Software for similar businesses.
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Model N's 340B Vigilance helped a leading pharmaceutical manufacturer prevent $50 million in rebate overpayments in one year. The company faced... manual work and lost revenue from duplicate discounting. Model N delivered a script validation tool in four months. The solution improved accuracy for managed care, Medicare, Medicaid, TRICARE, and coverage gap rebate processing.
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Model N's 340B Vigilance helped a leading pharmaceutical manufacturer prevent $50 million in rebate overpayments in one year. The company faced... manual work and lost revenue from duplicate discounting. Model N delivered a script validation tool in four months. The solution improved accuracy for managed care, Medicare, Medicaid, TRICARE, and coverage gap rebate processing.
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Model N's 340B Vigilance helped a leading pharmaceutical manufacturer prevent $50 million in rebate overpayments in one year. The company faced... manual work and lost revenue from duplicate discounting. Model N delivered a script validation tool in four months. The solution improved accuracy for managed care, Medicare, Medicaid, TRICARE, and coverage gap rebate processing.
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DealHub CPQ helped Tipalti cut approval times from days to under four hours. Sales Ops gained full control over pricing,... approvals, and forecasting with embedded estimators and guided playbooks. Admin workload dropped from 40% to less than 10%. Tipalti launched eight pilot programs, improved revenue accuracy, and enabled fast onboarding for new sales reps. The platform integrated with Salesforce, giving real-time visibility and compliance across global teams.
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Cincom Smalltalk helped JP Morgan build Kapital, a financial risk management platform. The bank needed to launch complex financial products... faster and handle high-volume hybrid derivatives trades. Using Cincom Smalltalk, JP Morgan reduced time-to-market by months, scaled with no performance loss, and operated with a lean team. The platform worked across Solaris, Windows NT, and Linux, and enabled a major infrastructure migration in six months. JP Morgan found Cincom Smalltalk three times more productive than other programming languages.
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CLS used IBM's automation and application development solutions to modernize its FX settlement platform. The new system processes over USD... 5.5 trillion in payment instructions daily and handled a peak of USD 13.4 trillion in one day. CLS reduced funding requirements by 96% through multilateral netting. The project overcame pandemic challenges by adopting flexible, asynchronous work. IBM and CLS worked as one team to deliver a secure, scalable platform for global financial markets.
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Buynomics helped a global personal care manufacturer in the shaving and grooming category. The company faced tough competition from private... labels and needed to grow its shopper base. Using portfolio optimization and price pack architecture, they introduced a new razor system and adjusted pricing. This led to a predicted 4.4% expansion in the shopper base and a 230,000 euro increase in revenue for a drugstore. The new system made premium shaving more accessible to price-sensitive shoppers.
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Visual Product Configurator for WooCommerce helped Craftstone Knives speed up their order process. Customers can now design custom knives online... with a simple, visual tool. The plugin reduced order errors and made the buying process faster. Craftstone Knives saw fewer abandoned carts and more custom knife sales. The store added features like image uploads for more personalization.
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BQool’s BigCentral helped The Friendly Swede, a small Swedish lifestyle brand, automate Amazon customer communications and review tracking. The company achieved... a 23% email open rate for review requests, improving product reviews and workflow efficiency. BigCentral’s features like 1-hour review tracking and multilingual email automation saved time and increased profit margins. BQool’s customer service supported The Friendly Swede’s growth and enhanced their global brand reputation.
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Competera’s demand-based engine helped a leading Eastern European consumer electronics retailer boost gross profit by 4. 5% in just 8...weeks. The retailer used deep learning algorithms for price recommendations, applying 42,000 price changes during the proof of concept. The solution delivered a 4.4% increase in total revenue for the test category. The retailer managed over $3 billion in yearly revenue and needed to optimize pricing for a wide assortment. Competera’s platform addressed challenges like frequent repricing and cross-impact dependencies, driving measurable business growth.
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Competera’s demand-based engine helped a leading Eastern European consumer electronics retailer boost gross profit by 4. 5% in just 8...weeks. The retailer used deep learning algorithms for price recommendations, applying 42,000 price changes during the proof of concept. The solution delivered a 4.4% increase in total revenue for the test category. The retailer managed over $3 billion in yearly revenue and needed to optimize pricing for a wide assortment. Competera’s platform addressed challenges like frequent repricing and cross-impact dependencies, driving measurable business growth.
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Conga Composer helped Schumacher Group save over $1,000,000 by automating healthcare form filling. The company eliminated manual data entry for... 7 full-time employees. They automated more than 1,400 PDF and Word forms each month. Revenue collection increased by speeding up physician certification with hospitals. Recruitment and retention improved by pre-filling forms for healthcare professionals.
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Conga Composer helped Schumacher Group save over $1,000,000 by automating healthcare form filling. The company eliminated manual data entry for... 7 full-time employees. They automated more than 1,400 PDF and Word forms each month. Revenue collection increased by speeding up physician certification with hospitals. Recruitment and retention improved by pre-filling forms for healthcare professionals.
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EZLynx Management System helped Insurance Connections Northwest modernize their insurance agency. The team eliminated paperwork and tracked documents easily. Agents... now save and file ACORD forms, signed policies, and client messages in one place. EZLynx stores all notes and documents, so agents work faster and stay organized. The support team helps keep business running smoothly.
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Gateway Technical College used Flexpricer for Salesforce to automate its manual quoting process. Before, account managers spent up to two... hours creating quotes. Now, they finish quotes in about 15 minutes, an 87% improvement in quote velocity. Flexpricer enabled accurate pricing with a consistent 30% markup and improved tracking in Salesforce. The college now sends marketing emails to nearly 900 customers and manages all contracts in Salesforce.
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SAP Business Suite helped FC Bayern consolidate 52 systems and manage over 9. 5 million fan records. The club used...SAP S/4HANA, SAP Datasphere, and SAP SuccessFactors to streamline HR, finance, and fan engagement. SAP Customer Checkout processed 50,000 transactions per matchday at Allianz Arena. Over 1,000 employees now benefit from improved HR processes. FC Bayern delivers personalized fan experiences and drives business innovation with SAP solutions.
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Shubert Ticketing used Acoustic Analytics to spot and fix customer struggles on its ticketing sites nearly twice as fast as before. The platform helped... identify and resolve technical errors that blocked sales, saving revenue that would have been lost. Session replays allowed the team to quickly diagnose checkout issues and improve user experience. Shubert Ticketing avoided the cost and complexity of managing an in-house analytics platform. The company now uses data to prioritize site improvements and boost conversion rates.
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Vistaar's pricing solution helped Beam, Inc. manage segmented prices and distributor margins for their premium spirits. Beam used Vistaar to... reduce margin leaks and improve profitability. The solution supported compliance with state laws and improved distributor relationships. Pricing, sales, and finance teams gained better control and insight. Beam captured an extra 2 to 4 points in gross margin using Vistaar.
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Apparound CPQ helped Metamer, a utilities company, cut print costs by 95% and reduce response times by 50%. The digital contract... solution made their service paperless. Integration with Salesforce improved efficiency by 20%. Metamer now delivers custom offers faster and supports digital sales transformation. The company faced pandemic challenges and needed a new digital sales approach.
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Experlogix Digital Commerce helped Airsys Communication Technologies modernize its B2B eCommerce. The solution integrated with Microsoft Dynamics 365 Business Central... for real-time pricing and stock updates. Airsys improved customer experience with advanced search, custom landing pages, and fast order management. The platform supports multilingual expansion and boosts efficiency. Airsys now offers partners more flexibility and control.
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Agentforce helps Pentagon Federal Credit Union save 30,000 minutes a day with automated call summaries. This saves $3 million a... year in labor costs. PenFed uses Agentforce to unify member data and scale service for 2.8 million members. The platform supports branches, call centers, mobile, and web. PenFed aims to serve 6 million members with the same core team.
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Blue Yonder helped DHL save 7% on transportation costs. DHL used Blue Yonder's network design to optimize vehicles and stops.... The solution supported DHL in solving challenges for manufacturing, retail, and consumer goods customers. Blue Yonder's platform enabled better decision-making and cost savings. DHL is the world’s largest express logistics provider.
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Syncron Inventory and Price solutions help Al-Futtaim improve customer retention and business results. Al-Futtaim uses Syncron Price to set prices... for new products fast and adjust prices for excess or aged stock quickly. Syncron Parts Planning reduces manual work and turns inventory data into useful actions. The company reacts faster to market changes and stays ahead of competitors. The autonomous logic in Syncron Price brings the most value to Al-Futtaim.
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Zuora's AI-driven paywall helped the Financial Times boost digital subscriptions. The solution increased conversion rates by 92% and improved progression... through the subscription funnel by 118%. Subscriber lifetime value rose by 78%. The Financial Times reduced manual work and freed up engineering resources. The company now uses AI to drive growth and improve customer engagement.
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SRA by Yosemite Software helped Northern Region Equipment Depot reduce quotation prep time. The sales team can now configure entire... units, including accessories, in one workbook. This improved quoting speed and accuracy. The software's safeguards prevent costly order entry errors. Support from Yosemite Software is professional and responsive. The customer is highly satisfied with SRA's features and service.
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