CPQ Customer wins | Real Customer Results Across Industries 2026

Costimator helped Northeast Manufacturing double their RFQ win rate. The software cut estimating time by up to 200%. Shop floor... productivity increased by up to 30%. Northeast eliminated money-losing jobs and improved quoting accuracy. Costimator also supported sales and customer service with better process plans and reports. Accurate manufacturing times improved shop floor scheduling.
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IBM Planning Analytics and Cognos Analytics helped Channell Commercial Corporation speed up manufacturing planning. The company replaced manual spreadsheet work... with automated reporting. Planners now get faster, deeper insights into inventory and production. This reduced human error and improved delivery accuracy. Channell can now plan maintenance and logistics more efficiently, supporting business growth.
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DigiFabster helped a French 3D service bureau speed up quoting for industrial plastic 3D printing. The company processes 1,000–2,000 parts... daily, with 80% prototyping and 20% rapid manufacturing. DigiFabster's fast, customizable quoting tool improved customer experience and increased productivity. The service bureau also used DigiFabster Pay to speed up payments and offer more digital payment options. This led to stronger customer loyalty and business growth.
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Vistaar's pricing solutions integrated with SAP order processing and custom CRM systems for a global electrification products leader in North America. The company has... about $13B in annual revenue. The integration aimed to improve pricing accuracy and streamline quoting cycle times. Vistaar enabled seamless connection between pricing, CRM, and order-to-cash processes. This helped the business unit align prices with customer value and optimize pricing operations.
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Sloan used Threekit's AI sales agent to speed up their quoting process. The AI-powered guided design tool helped users get... quotes four times faster. Sloan's Sink Configurator with AI made quoting simple and quick. Users completed 85% of the process in just 5% of the time. This improved user confidence and reduced complexity for dealers and reps.
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Vendavo Pricepoint helped Volvo Trucks optimize spare parts pricing. The company faced rising production costs and needed to stay competitive.... Vendavo enabled value-based pricing and precise price adjustments. Volvo used phased AI integration to improve efficiency and agility. The approach protected margins and supported market position.
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Configure One helped Hartzell Air Movement modernize their CPQ process. The company replaced an outdated system to improve quoting speed... and efficiency. After implementation, sales reps now handle 60% of quotes, up from 30%. This shift led to happier customers and higher revenue. Hartzell FLOW, powered by Configure One, lets sales reps create quotes anytime, boosting productivity and customer satisfaction.
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Configure One helped Hartzell Air Movement modernize their CPQ process. The company replaced an outdated system to improve quoting speed... and efficiency. After implementation, sales reps now handle 60% of quotes, up from 30%. This shift led to happier customers and higher revenue. Hartzell FLOW, powered by Configure One, lets sales reps create quotes anytime, boosting productivity and customer satisfaction.
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Configure One helped Hartzell Air Movement modernize their CPQ process. The company replaced an outdated system to improve quoting speed... and efficiency. After implementation, sales reps now handle 60% of quotes, up from 30%. This shift led to happier customers and higher revenue. Hartzell FLOW, powered by Configure One, lets sales reps create quotes anytime, boosting productivity and customer satisfaction.
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VividWorks 3D product configurator and VR tools help LIXIL showrooms let customers preview kitchen designs in virtual reality. Customers can see... their kitchen plans on large screens and in VR before buying. Showroom coordinators easily change floor colors and options for customers. This improves customer satisfaction and makes the buying process smoother. LIXIL uses VividWorks to enhance the in-store experience for kitchen buyers.
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Pricefx helped a Fortune 500 manufacturer automate its pricing process. Manual pricing caused delays, errors, and lost revenue. Pricefx Analytics... and Price Setting solutions enabled price changes within 24 hours, reduced errors, and improved team efficiency. The company saw a 25% increase in efficiency and a 95% boost in confidence. Automated workflows also revealed missed minimum order quantities, unlocking new revenue opportunities.
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Tacton CPQ helped Piab scale its modular engineering. Piab faced challenges with complex product configurations and data consistency. Tacton CPQ... unified their configuration and commerce for internal and external users. Now, Piab powers over 40,000 self-service configurations each month. This improved customer self-service and digital sales for manufacturing.
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eJeeva Product Configurator helped Sinop CB automate custom product orders. Sinop CB needed a web-based system for configuring air conditioning... units and heat pumps. eJeeva delivered a solution with multi-language and multi-currency support. The configurator lets users customize products and place orders online. Sinop CB now offers a tailored user experience for different countries. Automation improved order accuracy and delivery.
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CIS Configurator helped Vision Engraving & Routing Systems speed up their quote process. They replaced spreadsheets with a digital system.... Quote times dropped from 20-30 minutes to just 2 minutes. They saved about 3,700 work hours and $150,000 a year. Errors went down, and both staff and customers are happier. They got full ROI in the first year.
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Thalia uses GK AIR Personalization to engage customers across online stores, the tolino eReader, and its app. The solution enables... real-time personalization in many use cases. Thalia delivers seamless omnichannel experiences for shoppers. Customer engagement and conversion rates go up. Automation reduces manual work for the team.
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Conga's cloud platform helped a global office supply distributor achieve a $74M revenue uplift after years of decline. The company replaced... manual quoting and outdated pricing tools with Conga Smart CPQ and Price Optimization and Management. Sales reps now generate quotes faster and manage up to 22,000 line items per quote. The platform improved profitability and time-to-quote on over $1B in contract sales. Dynamic pricing and streamlined processes let the distributor compete effectively during inflation.
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Conga's cloud platform helped a global office supply distributor achieve a $74M revenue uplift after years of decline. The company replaced... manual quoting and outdated pricing tools with Conga Smart CPQ and Price Optimization and Management. Sales reps now generate quotes faster and manage up to 22,000 line items per quote. The platform improved profitability and time-to-quote on over $1B in contract sales. Dynamic pricing and streamlined processes let the distributor compete effectively during inflation.
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Quicklizard helped a leading European online retailer automate pricing with AI. The retailer moved from manual spreadsheets to dynamic pricing... for 80% of its products. Quicklizard's platform used real-time user behavior, inventory, and competition data. The retailer expanded to two new countries and optimized pricing for each channel. The new system improved profit optimization and enabled faster market response.
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Williams-Sonoma, Inc. used Salesforce Data Cloud, AI, and Marketing Cloud to personalize engagement for millions of customers across nine brands.... The company implemented Salesforce in just 7.5 months, much faster than the typical 12–18 months. This led to 21 million new email subscribers and thousands of employee hours saved each year. Teams now automate workflows, centralize data, and deliver targeted messages using AI and CRM tools. Williams-Sonoma, Inc. also improved B2B sales and customer support with integrated Salesforce solutions.
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Drogaria Araujo used Revionics to improve its pricing strategy. The company wanted to stay competitive in the retail pharmacy market.... Revionics helped Drogaria Araujo use data science for price optimization. This approach aimed to deliver better ROI and keep customers happy. The case highlights the value of data-driven pricing in retail.
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Insitetrack helped a leading UK DIY retailer automate competitor price tracking and SKU matching. The retailer replaced manual spreadsheets with... a custom data scraper and AI-assisted product-matching. A Power BI dashboard enabled fast, self-serve reporting. Manual data prep time dropped by 33%. Reporting cycles became 70% faster. Online conversion rates improved by 11%. All pricing data is now securely managed in-house.
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3D Cloud helps Macy's boost furniture sales with 3D product visualization. Macy's uses 3D Room Planners and WebAR to let... shoppers see furniture in their homes. This solution led to up to a 200% increase in average order value and a 45-minute average engagement time. Customers feel more confident and return fewer items. Macy's delivers a seamless omnichannel shopping experience with 3D Cloud.
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ConnectWise Partner Program helped Massive IT speed up their go-to-market and boost cybersecurity expertise. The program provided ready-made marketing materials,... sales resources, and training. Massive IT launched new marketing campaigns and closed managed service agreements for cybersecurity and Microsoft services. The company saw faster time to market, stronger partner engagement, and expanded revenue growth. ConnectWise enabled Massive IT to build repeatable sales and marketing processes for lead generation.
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Mairistem used XaitProposal and XaitWebProposal to speed up public tender compilation. They cut bid preparation time from a full day... to just 20 minutes. Automated formatting removed layout errors and compliance risks. Teams now create high-quality, consistent documents for public sector bids. Interactive web presentations replaced static PowerPoints, improving client meetings. Centralized content ensures accuracy and easy updates.
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Network Doctor used ControlMap to achieve SOC 2 compliance and improve internal security. Before ControlMap, risk assessments and vendor reviews... were manual and error-prone. With ControlMap, Network Doctor centralized risk management, automated vendor assessments, and streamlined compliance processes. This led to better client conversations, improved team efficiency, and a stronger security culture. Network Doctor now offers compliance advisory services and helps clients make informed security decisions.
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servicePath CPQ+ helped telent, a UK ICT provider, replace error-prone spreadsheets and a failed CPQ system. The sales team now... creates fast, accurate quotes for complex deals, reducing errors and training time. Integration with Salesforce gives clear dashboards and pipeline metrics. Telent reduced reliance on pre-sales staff and improved customer satisfaction. The solution required no custom code, making updates easy and risk-free.
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Oracle Cloud SCM helped Zebra Technologies streamline its supply chain. Forecast accuracy improved by nearly 100%. The company automated 90%... of orders, saving 20,000 hours a year. Integration with transportation tools saved $2 million on a single order. Employee work-life balance improved, and IT costs dropped. Zebra now delivers products on time and plans to expand its cloud use.
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Gainfront used RFx Assist with EfficiencyAI to speed up and improve their RFP process. They cut RFP creation and evaluation... time by more than half, reducing cycles from weeks to days. The quality of RFPs improved, with 100% of projects meeting best-practice standards and a 70% increase in high-quality supplier responses. Built-in compliance checks removed almost all manual regulatory reviews. Structured scoring gave clearer supplier rankings and better decision-making.
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Sococo helped World Wide Technology move to a virtual office. The company needed to hire more people and work with... clients in new ways. Sococo made it easy for teams and clients to meet online from anywhere. WWT sped up its recruitment cycle by 12–24 months and hired top talent worldwide. The virtual office improved communication, saved money, and supported different work styles. Teams now connect faster, train clients remotely, and keep projects moving without delays.
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Kugamon helped Copado improve their quote to cash process in Salesforce. The Copado operations team used Kugamon to scale their... workflows. The CEO led organized training sessions and provided clear setup guidance. The team saw incremental improvements after the first phase of deployment in late 2020. Copado's operations team is happy with the user experience and automation features.
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DealHub CPQ helped Brock USA cut quote creation time by 33%. The company replaced manual Excel quoting with automated workflows... inside HubSpot. This change eliminated manual calculation errors and sped up quote revisions by 50%. Automated approvals now enforce pricing rules and prevent unauthorized discounts. Brock USA can now handle more quotes as it grows, without losing control or accuracy.
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Zilliant Price IQ helped a major building products manufacturer improve pricing. The company used Price IQ to make pricing more... scientific. As a result, they lifted margin by 2.3%. This shows the impact of pricing optimization in the construction industry. The case highlights measurable gains from using pricing software.
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Zilliant Price IQ helped a major building products manufacturer improve pricing. The company used Price IQ to make pricing more... scientific. As a result, they lifted margin by 2.3%. This shows the impact of pricing optimization in the construction industry. The case highlights measurable gains from using pricing software.
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Zilliant Price IQ helped a major building products manufacturer improve pricing. The company used Price IQ to make pricing more... scientific. As a result, they lifted margin by 2.3%. This shows the impact of pricing optimization in the construction industry. The case highlights measurable gains from using pricing software.
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Clarity Pro helped Cumbria Quarrying Services Ltd speed up quoting and pricing. The company needed a better way to create... quotes and track job revenue versus costs. Clarity Pro made quoting easier and reduced manual work. The reporting feature improved accuracy. The team can now make their own price lists quickly. They recommend Clarity Software for similar businesses.
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NXP moved from a custom on-prem Model N platform to Model N SaaS. This change helped NXP get better support... and made upgrades easier. Workflows became faster and compliance controls improved. Users had a smoother experience and teams could work together more easily. The switch kept business running without problems.
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NXP moved from a custom on-prem Model N platform to Model N SaaS. This change helped NXP get better support... and made upgrades easier. Workflows became faster and compliance controls improved. Users had a smoother experience and teams could work together more easily. The switch kept business running without problems.
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NXP moved from a custom on-prem Model N platform to Model N SaaS. This change helped NXP get better support... and made upgrades easier. Workflows became faster and compliance controls improved. Users had a smoother experience and teams could work together more easily. The switch kept business running without problems.
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Tescan used QuoteWerks with a Contract Calculator made by Hilltops IT. They connected SugarCRM and QuoteWerks. This helped Tescan make... service contract quotes 50% faster. The quotes became more accurate. Tescan increased their sales with this new system.
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PROS airTRFX and airModules helped a global airline boost vacation package sales. Custom SEO-optimized pages drove 33% of sales and... 44% of traffic for vacation packages. The airline achieved top 3 Google rankings for major vacation search terms. Dynamic merchandising blocks cross-sold vacation offers on flight pages. The airline reduced reliance on paid media and increased organic demand and conversions.
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PROS airTRFX and airModules helped a global airline boost vacation package sales. Custom SEO-optimized pages drove 33% of sales and... 44% of traffic for vacation packages. The airline achieved top 3 Google rankings for major vacation search terms. Dynamic merchandising blocks cross-sold vacation offers on flight pages. The airline reduced reliance on paid media and increased organic demand and conversions.
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PROS airTRFX and airModules helped a global airline boost vacation package sales. Custom SEO-optimized pages drove 33% of sales and... 44% of traffic for vacation packages. The airline achieved top 3 Google rankings for major vacation search terms. Dynamic merchandising blocks cross-sold vacation offers on flight pages. The airline reduced reliance on paid media and increased organic demand and conversions.
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Blue Yonder WMS and TMS helped Dicka Logistics cut deployment timelines by 75%. Automated workflows reduced operational time by up... to 30%. Administrative management time dropped by up to 50%. Real-time visibility improved customer satisfaction and decision-making. The solution enabled scalable growth and faster onboarding of new customers. Dicka Logistics now operates with greater agility and efficiency across its supply chain.
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GleanQuote helped Western Lighting and Energy Controls close deals 30% faster. The team needed a quoting tool that made product... info easy to see and use. GleanQuote let them add images, links, and pricing for each quote. The cloud-based platform worked well for their mobile team. After setup, they saved hours per customer and sped up sales by 2 to 3 days. The flexible system and strong support made onboarding simple.
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Competera’s demand-based engine helped a leading Eastern European consumer electronics retailer boost gross profit by 4. 5% in just 8...weeks. The retailer used deep learning algorithms for price recommendations, applying 42,000 price changes during the proof of concept. The solution delivered a 4.4% increase in total revenue for the test category. The retailer managed over $3 billion in yearly revenue and needed to optimize pricing for a wide assortment. Competera’s platform addressed challenges like frequent repricing and cross-impact dependencies, driving measurable business growth.
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Competera’s demand-based engine helped a leading Eastern European consumer electronics retailer boost gross profit by 4. 5% in just 8...weeks. The retailer used deep learning algorithms for price recommendations, applying 42,000 price changes during the proof of concept. The solution delivered a 4.4% increase in total revenue for the test category. The retailer managed over $3 billion in yearly revenue and needed to optimize pricing for a wide assortment. Competera’s platform addressed challenges like frequent repricing and cross-impact dependencies, driving measurable business growth.
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Craftstone Knives used the Visual Product Configurator for WooCommerce to let customers design custom knives online. Before, customers abandoned carts... due to a long, complex order process. The plugin made ordering visual and simple, reducing turnaround time and errors. Custom tweaks let users upload and move images, add text, and save designs. Sales of custom knives increased sharply, with 80% of customers now using the tool.
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Epicor Manufacturing helped Traeger Grills manage rising order volumes and scale for growth. The company used Epicor ERP to centralize... operations and improve inventory tracking. Traeger saw nearly 40% year-over-year sales growth over three years. Real-time stock visibility and flexible order management reduced delivery times and costs. Cloud ERP let Traeger scale IT resources and lower expenses during peak demand.
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BQool’s BigCentral helped The Friendly Swede, a small Swedish lifestyle brand, automate Amazon customer communications and review tracking. The company achieved... a 23% email open rate for review requests, improving product reviews and workflow efficiency. BigCentral’s features like 1-hour review tracking and multilingual email automation saved time and increased profit margins. BQool’s customer service supported The Friendly Swede’s growth and enhanced their global brand reputation.
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