Xoxoday Plum helped Adsyndicate automate reward distribution for virtual event participants. Adsyndicate used Zapier integration and Xoxoday’s digital rewards system to engage attendees at a virtual ...press launch for Sandisk. Attendees received brand vouchers and could choose from over 21,000 reward options. The solution achieved a near 100% redemption rate. This drove higher engagement and added value to Adsyndicate’s business.
The Customer Loyalty Management Blueprint for Better Selection Decisions in Real Estate
Cushman & Wakefield Spain
- Real Estate
Placewise helped Cushman & Wakefield Spain with digital products for retail real estate. The solution aimed to make their business future-proof. The focus was on innovation for both today and tomorro...w. The case highlights the use of advanced digital tools in the real estate sector. No specific results or metrics are mentioned.
356 Entertainment organizes high-profile events in Malta. They needed secure payment processing with competitive rates. Trust Payments provided online payment solutions, ensuring secure transactions.... This led to substantial cost savings for 356 Entertainment, allowing reinvestment and growth.
iLoyal helped Adventure City, a family theme park in Southern California, boost year-round guest engagement with a tailored email marketing program. The park needed to stay connected with families, p...romote events, and send birthday offers. iLoyal delivered targeted event and birthday campaigns, special offers, and seasonal promotions. The solution made it easy to manage sign-ups and keep communication consistent. Adventure City now uses email to drive repeat visits and keep their park top of mind.
CustomerGlu helped BookMyShow boost user engagement on their Buzz platform. BookMyShow used CustomerGlu's no-code gamification tools to launch over 60 campaigns in one year. These campaigns engaged m...ore than 5.4 million users. BookMyShow saw a 25% increase in average session time and a 50% drop in bounce rate. CustomerGlu-powered posts received twice as many likes as other posts.
Comarch e-Invoicing helped Technicolor automate accounts payable processes. Technicolor needed to handle large volumes of financial documents and improve workflow. Comarch delivered a SaaS solution w...ith automated data extraction, ERP integration, and flexible workflows. The project unified global AP processes in 10 months. Technicolor saw faster invoice approvals, better process quality, and improved supplier relations.
Tremendous helps Atlassian pay over 10,000 research participants in 109 countries. Atlassian needed a simple way to send rewards to global volunteers for user experience and market research. The rese...arch team supports hundreds of employees and manages many types of research and payout options. Tremendous lets them send cash, gift cards, or donations worldwide, even when they don't know the recipient's location. The team says Tremendous is easy to use and scales with their growing needs.
Atlassian chose Stripe to build a single platform for global billing and payments. Atlassian is a leader in team collaboration and productivity software. Stripe helped Atlassian manage billing and pa...yments worldwide. This made it easier for Atlassian to handle global customers. The solution improved Atlassian's payment operations.
Ville de Lamballe-Armor
- Government Administration
Adelya's Loyalty Operator platform helped the Ville de Lamballe-Armor launch a collective loyalty program. The city wanted to boost local business and keep shoppers from going to big malls or shoppin...g online. The main challenge was getting independent shop owners to join a shared loyalty card system. The solution included a physical loyalty card and different reward levels for each business. The program made it easier for local shops to keep customers and work together. The city saw positive results and stronger local shopping.
state’s health department
- Government Administration
Health eWallet helps the state’s health department manage patient health records with a centralized database and mobile app. Patients get a unique membership number for easy access to their records. ...Doctors can quickly retrieve patient information. The government uses the system to track and improve health schemes. Citizens receive notifications about new health benefits. The app supports digital records, doctor appointments, and hospital searches.
Krispy Kreme UK had a loyalty program that was not engaging customers or adding value. Members had lower average transaction values than non-members, and rewards were mostly free doughnuts. The progr...am only worked in Krispy Kreme stores, not in supermarkets or other channels. Krispy Kreme used HTK Horizon to create a new, multi-channel loyalty program called Krispy Kreme Rewards. Customers can now earn points in stores, supermarkets, online, and at service stations. Early results show member spending is rising and is now higher than non-member spending.
Lootly helped Brothers All Natural launch a new loyalty and referral program with point expiration. Their old system did not allow points to expire, causing high liability and large discounts. With L...ootly, they rebranded their program, added more ways for customers to earn and redeem points, and used email marketing to explain the changes. The new program produced a 6X ROI in 30 days and a 440% increase in new customers. Customers now redeem points more often, helping the brand control costs and boost sales.
Marsello helped Brandini Toffee create an omnichannel loyalty and marketing program. The company integrated in-store and online rewards, making it easy for customers to earn and redeem points. Brandi...ni Toffee achieved a 114x ROI, a 90% reward redemption rate, and an 18% repeat purchase rate in 8 months. Their customer satisfaction rating reached 96%. Marsello's ease of use and integration with Shopify and Lightspeed supported their growth.
ShoutOUT Engage helped Saaraketha run targeted and personalized SMS marketing campaigns. Saaraketha needed a simple way to inform customers about new products and promotions. With ShoutOUT Engage, th...ey quickly set up SMS campaigns using templates, scheduling, and personalization features. The built-in URL shortener and analytics tools increased website traffic and customer conversions. Saaraketha saw higher open rates and improved campaign performance with detailed tracking and reporting.
CandyBar helped Elsom Cellars, a Seattle winery, build a loyal customer base. Jody, the owner, started the winery after a career in construction. She wanted to create a community-focused wine experie...nce. CandyBar supported her in growing the business and attracting more visitors. Elsom Cellars expanded to include a tasting room and events venue. The winery became a popular spot in downtown Seattle.
Epsilon helped Anheuser-Busch improve their marketing efforts. The company used Epsilon's solutions to better connect with customers. This led to stronger engagement. Anheuser-Busch saw better result...s from their campaigns. The partnership made their marketing more effective.
AppCard and ShopKeep helped Magic Mix Juicery launch a simple digital loyalty program. The owner wanted an easy way to reward customers and stop using paper punch cards. AppCard integrated with ShopK...eep, making rewards automatic and easy for both staff and shoppers. 66% of customers enrolled in the program. The business gained better insight into customer preferences and improved customer retention.
Death Wish Coffee wanted to re-engage dormant shoppers and improve their loyalty program. They used Smile.io to refresh their loyalty program, introduced gamification techniques, and personalized ema...il marketing with Klaviyo. As a result, they saw a 186% increase in loyalty-generated revenue and a 70% rewards redemption rate. The Swig League campaign and Ritual Rewards rebrand were key strategies in their success.
VEMT's Loyalty Program helped Dunkin' Donuts improve customer experience. The program had an immediate impact on Dunkin' Donuts' share prices. The case shows how marketing technology can drive busine...ss results. Dunkin' Donuts used VEMT to manage customer loyalty and engagement. The results were positive and visible in the stock market.
TIBCO Cloud Integration and TIBCO Cloud API Management helped Campari Group build a hybrid API-led cloud platform. Campari shifted budget to new IT projects and sped up time-to-market for integration...s. The company improved real-time data availability and enabled secure API access for partners and customers. Campari also established a DevOps culture. 27 brands were integrated into the portfolio. Campari won the Trailblazer Award in 2019.
Pobuca helped everest, part of Vivartia Group, build a loyalty scheme and create an omnichannel approach for its members. Everest wanted to collect customer data from both physical stores and online ...orders. Pobuca combined this data to make a single profile for each customer. This helped everest understand customer behavior and segment their database. The solution focused on customer loyalty, engagement, and business intelligence.
Customer Loyalty Management in Action in Other Industries
Blue Rewards from Al Futtaim Group
- Conglomerates
Blue Rewards is the loyalty and lifestyle app for the Al-Futtaim Group. The group is a large business in the GCC, Egypt, Singapore, and Malaysia. Blue Rewards started as a simple cash back program. W...ith Capillary Technologies, it grew into a major lifestyle brand. The program now operates as an independent business within the group. Geeta Raghuvanshi, Chief Technology and Data Officer, shared their journey and success.
ekar used Voucherify and Braze to lower their customer acquisition cost. They reduced CAC by 40% in one year. Voucherify helped ekar run better promotions. Braze supported their marketing efforts. Th...is led to big savings for ekar.
Zinrelo's loyalty information platform helped increase revenue per email by 26%. The solution focused on using loyalty data to improve email marketing results. The case highlights the impact of loyal...ty-driven personalization. No specific customer name, industry, or company size is mentioned in the content.
WafiApps faced issues with their previous marketplace solution, including bugs and unsecured codes. They needed a better platform to enhance their eCommerce operations. CedCommerce provided their Mar...ketplace Platinum Solution, which offered a more secure and flexible platform. This solution included vendor-free shipping and custom development work. WafiApps improved their user experience and expanded their vendor capabilities, leading to a successful eCommerce platform.
Stamp Me helped Avant Garde, a beauty salon in Leicester, launch a digital loyalty card program. The salon wanted to boost customer retention and engagement. They used features like birthday rewards,... double stamp days, and push notifications. Clients collected digital stamps for visits and purchases, unlocking rewards like discounts and free services. The program made it easy for clients to join and stay loyal. Avant Garde saw more repeat visits and stronger customer relationships.
Open Loyalty helped dacadoo boost user retention 7x in its digital health engagement platform. dacadoo used Open Loyalty's gamification features like points, tiers, rewards, and event-triggered campa...igns. The platform made it easier to create and manage user engagement campaigns. dacadoo saw a 62% increase in monthly active users and 71% engagement from monthly users. The solution helped dacadoo motivate healthy users to use their app more often.
Driving ROI and results: Understanding the Impact of Customer Loyalty Management in Retail
Dutch Growers
- Retail
Lightspeed Retail helped Dutch Growers, a garden center and boutique, speed up checkout and improve inventory management. They reduced manual inventory counts and ordering time. The team spends less ...time troubleshooting and more time with customers. Ecommerce sales grew with seamless integration. Built-in reporting made it easy to track results and make decisions during busy seasons.
Inmar’s Cash Back Offers helped Mid-States Distributing boost sales and member engagement. The company wanted to support retail members and increase participation. Inmar deployed cash back offers nat...ionwide and used in-store materials to promote incentives. Sales rose by 26%. Participation increased by 18%. Member purchases grew by 97%.
Famous Footwear wanted to refresh their loyalty program to engage more customers. They worked with Brierley to create the FAMOUSLY YOU REWARDS program. This new program features a customer-centric na...me, vibrant design, and richer rewards. It led to increased member retention and purchases, and won three 2019 Loyalty360 Customer Awards.
Loylogic helped a leading Swiss e-commerce company work with a frequent flyer program to engage shared customers. The challenge was to build loyalty through close marketing collaboration. Loylogic se...t objectives for shared customers of Microspot and Miles & More and launched a joint marketing program. This led to higher basket spend, more new shoppers, and better insights into reward preferences.
Tesco wanted to make their Clubcard loyalty program more personal for their members. They used Eagle Eye's AI solution to launch Clubcard Challenges in May 2024. The program let customers earn up to ...£50 in points by completing challenges made just for them. Tesco ran four campaigns, with the latest reaching 10 million customers. 76% of visitors joined the challenges, and 62% of those earned a reward. Tesco said this helped them have their biggest ever Christmas performance in 2024.
iVend Retail helped Crown Wine and Spirits modernize their point of sale system. The new POS and loyalty solution made checkout faster and easier for customers. The system gave the company better con...trol over inventory and sales across all stores. Integration with SAP Business One reduced manual work and errors. Crown Wine and Spirits saw more store traffic and better customer engagement with new loyalty programs and promotions.
mobile-pocket helped ASTRO Markenhaus move from a traditional business to a digital future. The company rebranded, refurbished shops, and launched a digital loyalty program using mobile-pocket. Custo...mers can sign up and access offers in the app. 60% of all ASTRO loyalty cards are now digitized in mobile-pocket. 20% of saved loyalty cards were requested through the app, reducing plastic card use. Geotargeting campaigns reached customers at the point of sale.
Yollty helped Atmoulis, a Greek vape store franchise, move from paper loyalty cards to a digital loyalty program. Atmoulis wanted to reward loyal customers and needed a simple, mobile-friendly soluti...on for their multi-location business. Yollty's platform made it easy for staff and customers to use, and added features like digital referrals and messaging. Atmoulis uses a points system so customers can earn and redeem rewards, mostly for their own branded products. The business rates Yollty 10 out of 10 and has recommended it to others.
A leading supplier of vintage wear, accessories, music merchandise, candles, tapestries, tie-dyes, incense, and more
- Retail
OptCulture helped a leading supplier of vintage wear and accessories drive 72% of their revenue from an omnichannel loyalty program. The company wanted to boost sales and customer engagement. OptCult...ure's solution focused on integrating loyalty across all channels. As a result, the business saw most of its revenue come from the loyalty program. This shows the power of omnichannel loyalty in retail.
Perx Connect+ loyalty engagement platform helped a leading Southeast Asian luxury mall activate 1.8 million members. The mall used gamified, personalized campaigns like spin-the-wheel, stamp cards, a...nd geo-fenced rewards. In just 29 days, these targeted campaigns drove $1.4 million in incremental spend and 566+ transactions. The earn-to-burn ratio reached 76%. Segmentation-driven rewards increased visits and redemptions.
Clutch's gift card platform helped a leading fashion retailer create an omni-channel gift card program. The retailer needed a solution that worked in stores and online, across many countries and curr...encies. Clutch integrated with Shopify+ to make buying and using gift cards easy everywhere. Over 1,500 gift cards were issued, with 70% redeemed in the first year and a $95 average issuance amount. The program increased order values, boosted engagement, and grew brand awareness.
Preferred Patron Growth Edition helped Brass Armadillo Antique Mall boost visits by 35%. The loyalty program unified customer engagement across six locations. Revenue increased by 10% and customer re...tention improved by 50%. Staff found the system easy to use, and customer engagement rose by 35%. Gift card sales and referrals also grew, supporting steady business growth.
Recent adoption and success with Customer Loyalty Management software in Banking
the second largest bank in the USA
- Banking
Currency Alliance helped the second largest bank in the USA let premium credit card members spend points on rewards and travel with a key redemption partner. Customers use points for luxury brand pro...ducts and services. The program increased loyalty transaction volumes by nearly 300%. Members get more choice and freedom in how they use points. The bank gains more engaged customers and better data for personalization.
Card Expert from Fiserv helped Dime Community Bank increase revenue and lower debit program costs. The bank wanted to remove unused cards, boost new card activation, and grow transactions for low-use... customers. Dime worked with Fiserv to tailor Card Expert to its needs. They used scheduled office hours and joined the Card Expert Community to find new solutions. The bank saw higher activation rates, more transactions, and better ATM fleet performance.
Card Expert from Fiserv helped Dime Community Bank increase revenue and lower debit program costs. The bank wanted to remove unused cards, boost new card activation, and grow transactions for low-use... customers. Dime worked with Fiserv to tailor Card Expert to its needs. They used scheduled office hours and joined the Card Expert Community to find new solutions. The bank saw higher activation rates, more transactions, and better ATM fleet performance.
A world-renowned high-street bank (retail arm)
- Banking
Cheetah Digital by Marigold helped a leading high-street bank improve digital communication during the Covid-19 crisis. The bank used Cheetah Digital's messaging solution to set up crisis communicati...ons within 24 hours of lockdown. Personalized email and SMS increased open rates. Email content creation time dropped from 2 weeks to 1 hour. The solution supported the bank's retail division and helped meet key business goals.
Driving ROI and results: Understanding the Impact of Customer Loyalty Management in Apparel And Fashion
FULLBEAUTY Brands
- Apparel & Fashion
ebbo helped FULLBEAUTY Brands launch the Member Rewards premium loyalty program. The program gives members 10% cash back, shipping rebates, and easy returns for a $16.95 monthly fee. Members also get... benefits at over 1,000 marketplace retailers. Since launch, 1.45 million people joined. Members spend 39% more than non-members. The average member spends over $50 more than a non-member.
Growave helped Urban Expressions shift from B2B to direct-to-consumer sales. Coalition Technologies and Growave redesigned the Shopify site, fixed ADA issues, and improved SEO. They launched a loyalt...y program, reviews, and Instagram UGC features. Urban Expressions saw a 525.8% increase in total site revenue from 2022 to 2024. Site traffic grew by 72.3% in 2024, and organic revenue rose by 431.8%.
The Customer Loyalty Management Blueprint for Better Selection Decisions in Na
Kinokuniya
- Retail
Eber helped Kinokuniya move from traditional membership cards to a digital loyalty program. Kinokuniya used Eber's loyalty marketing platform to improve customer engagement. In six months, Kinokuniya... gained over 10,000 new customers. The digital program made it easier for customers to join and participate. This change helped Kinokuniya grow its customer base quickly.
Driving ROI and results: Understanding the Impact of Customer Loyalty Management in Financial Services
MPAY
- Financial Services
SDK.finance provided its ledger layer system to MPAY, a business with a network of payment kiosks in Azerbaijan. MPAY wanted to grow by adding more vendors and expanding its network. SDK.finance help...ed MPAY connect all kiosks in one system and build an agile ecosystem. The solution included kiosk registration, client account management, and data collection. MPAY used the SDK.finance platform to add online services and mobile apps, making the system multi-platform and ready for future growth.
Recent adoption and success with Customer Loyalty Management software in Consumer Electronics
Ale & Peppe Phone Shop
- Consumer Electronics
Movylo helped Ale & Peppe Phone Shop grow their customer list using pop-ups, Facebook posts, and QR code flyers. The Autopilot feature sent newsletters, social posts, and app notifications with targe...ted promotions. They also used 'Reserve with Google' to let customers book anytime. The shop received more positive reviews and increased in-store sales with Movylo's automated marketing tools.
Einstein 1 Service helped Algo cut service call times by 80%. Algo used the platform to improve customer support. The solution made service faster and more efficient. This led to big time savings for... Algo's team. The case shows how AI can help IT companies serve customers better.
Switchfly used its AI-powered personalized hotel recommendations to help rewards travelers find better hotel matches. The solution led to a 23% increase in hotel booking conversions. Customers using ...the similar hotels feature reviewed nearly three times more hotel options. They also spent five more minutes on the platform. Personalization improved customer engagement and loyalty.
HubSpot used BHN Rewards to streamline their market research rewards process. They needed a way to efficiently manage and send digital rewards to customers who participated in their research. By usin...g BHN Rewards, they could organize campaigns into folders and track email deliverability. This made it easy to resend rewards if needed. The platform allowed them to send rewards quickly, usually within 24-36 hours, and maintain a high claim rate. The support from BHN Rewards was responsive and helpful, making the process smooth and efficient.
The Customer Loyalty Management Blueprint for Better Selection Decisions in Manufacturing
Neoseal Adhesive Private Limited
- Manufacturing
LoyaltyXpert helped Neoseal Adhesive Private Limited move from manual loyalty management to a digital platform. Neoseal used to track incentives with spreadsheets and WhatsApp, which caused errors an...d wasted time. With LoyaltyXpert, they now collect better sales data, run structured promotions, and reward partners with cash and gifts. eKYC improved trust and security. Channel partners are happier and more engaged, and Neoseal can now optimize promotions using real-time insights.
The Customer Loyalty Management Blueprint for Better Selection Decisions in Hospitality
Hyatt Inclusive Collection
- Hospitality
Antavo powered the Confidant Rewards loyalty program for Hyatt Inclusive Collection. The challenge was to shape customer behavior in a gamified way and boost engagement. Antavo's solution used a book...ing-based tier system and advanced segmentation for targeted campaigns. As a result, Confidant Rewards saw a 42% year-over-year increase in program revenue, 295,000 bookings submitted, and a 43% year-over-year increase in hotel bookings.
LoyLap helped Hays Travel upgrade from a manual gift card system to a digital solution. The new system integrated directly with their POS, making gift card sales and redemptions easy for staff. Since... November 2023, Hays Travel processed over 12,900 gift card transactions with an average value of £331.72. During the holiday season, they sold over 2,800 digital gift cards, driving nearly 22% of all gift card sales. The digital gift cards became a strong revenue stream and brought in new customers.
Laasie Convert helped an independent 200-room hotel in Chicago boost direct bookings. The hotel struggled with low brand recognition and relied on OTAs. Laasie introduced personalized rewards on the ...website and in emails. Guests could pick rewards before arrival, making direct booking more attractive. Users who engaged with Laasie incentives had a 10.45% booking conversion rate, 4.8 times higher than those who did not. Guests selected rewards 80% of the time, showing strong engagement.
Baia Beach Club (Mondrian hotels, sbe group)
- Hospitality
Peoplevine gave Baia Beach Club a new CRM and membership management platform. The club needed to manage hotel and club operations and offer a digital platform for members. Peoplevine integrated the h...otel PMS and built a booking engine for activities and amenities. Members can now book watersports, cabanas, and spa appointments online. The new system matches the club’s brand and improves the member experience.
The Latest Customer Loyalty Management Deployments delivering value in Restaurants
Luby's
- Restaurants
TASK helped Luby's, a Texas-based restaurant chain with 37 locations, modernize its operations. Luby's used TASK's point of sale, mobile POS tablets, self-serve kiosks, enterprise management, online ...ordering, API, and reporting tools. These digital solutions improved customer experience and made operations more efficient. Luby's is now able to grow its customer base and boost sales while keeping its traditional style. The partnership helps Luby's stay relevant in the restaurant industry.
SpotOn Teamwork helped Adalina save $500-$800 in weekly labor costs. The restaurant cut 1 hour per week on clock-in review and sped up schedule approval by up to 2 days. Adalina's team found the poin...t-of-sale system easy to use. The solution improved team management, ordering, and business insights. SpotOn's customer service built a strong partnership with Adalina.
Craver is a mobile app platform for restaurants. Hometown Juice & Coffee switched to Craver after their old app could not meet their needs. Craver now powers 32% of Hometown’s revenue, with one third... of orders coming through the app. The app’s features like order throttling, pick-up time management, and intelligent upselling increased average order value and improved customer loyalty. Repeat customers spend up to 80% more per month and order 1.5x more often using Craver.
Mobivity's Connected Rewards program helped Checkers & Rally's re-engage lapsed customers using mobile gaming. The restaurant chain saw higher redemption rates and strong financial gains. Marketing c...osts went down with strategic reimbursements. The program blended mobile games with real-world rewards. This approach boosted customer loyalty and engagement.
Como powered Burger King Israel's loyalty program. The goal was to boost sales among loyalty club members. Burger King ran two campaigns: a Double Whopper deal and a digital scratch card reward. Thes...e campaigns doubled purchases by club members and increased their spending by 74%. The loyalty club grew five times in size in one month.
Loyalzoo helped Bosa Donuts launch a digital loyalty program. The business faced tough competition and wanted to keep customers coming back. They used automated marketing messages and tiered rewards ...to boost engagement. In 3 years, 2292 customers joined the program. Average customer spend went up by 19.8%. Customer retention improved.
Paytronix helped a quick-service restaurant improve its offer strategy with lifecycle campaigns. The restaurant faced challenges in engaging customers and increasing repeat visits. Using Paytronix's ...marketing automation and loyalty platform, they launched targeted campaigns. These campaigns drove higher customer retention and improved guest engagement. The solution made it easier to deliver personalized offers and track results.
Big Chicken wanted to grow fast and needed a better digital experience for its customers. Their old app and loyalty program did not help much, and digital sales were low. In September 2024, they star...ted using Thanx to improve their app and loyalty program. Thanx helped them launch new campaigns and rewards quickly. In six months, app revenue grew by 40%, web sales went up 23%, and digital sales doubled to 25% of total revenue. More customers started using the app and coming back for repeat visits.
Paystone helped Dos Tacos streamline restaurant operations with an integrated talech POS and payment terminal. The system lets staff customize menus and process payments quickly, meeting customer dem...and for debit, credit, and mobile options. Dos Tacos uses Paystone's reporting tools to track sales, labor costs, and inventory, making daily business decisions easier. Owners praise Paystone for reliability, speed, and tailored support, helping them focus on growth.
LoyaltyPlant helped Papa Johns UAE grow their loyal customer base by 25.9%. The solution included a native mobile app, a loyalty program, and automated marketing. Papa Johns used exclusive events lik...e Platinum giveaways and VIP tasting events to boost emotional loyalty. These strategies led to a 64% increase in app session time. The approach made customers feel special and increased engagement.
PowerCard helped Picazzo's Organic Italian Kitchen grow its loyalty program. The restaurant enrolled 74,421 cardholders and saw $30,788,830 spent through the program. The average cardholder value was... $421.92. Customers spent $26.31 per visit and $39.89 when redeeming a reward. Picazzo's used PowerCard's mobile rewards and traditional card program to increase customer visits and support green initiatives.
Customer Loyalty Management in Action in Automotive
Automotive aftermarket manufacturer
- Automotive
360insights helped an automotive aftermarket manufacturer boost sales with a dynamic incentives and rewards program. The program engaged over half of its participants. It delivered a 584% return on i...nvestment. Sales and customer loyalty both increased. The company won industry awards for the program. A program stakeholder praised the collaboration and creative insights.
MAXMA.com helped Suprotec, an automotive chemicals brand, grow revenue by 30% using personalized loyalty programs. Suprotec used customer data to send targeted offers and reminders, like oil change d...iscounts at the right time. The loyalty program included segmentation, personalized campaigns, and automated communications. ROI from campaigns reached 200% to 800%. About 10% of customers returned to stores after long breaks, driven by timely messages and offers.
A leader in the Automotive Industry (client of All Digital Rewards)
- Automotive
All Digital Rewards helped an automotive industry leader improve their channel sales incentive program. The client wanted to boost sales of genuine accessories through their dealer network. ADR redes...igned the program using advanced technology and a cloud-based sales claim site. They integrated with the manufacturer's dealer system and used Single Sign On for easy access. The new program led to an 800% increase in sales.
The Latest Customer Loyalty Management Deployments delivering value in Consumer Goods
L'Oréal
- Consumer Goods
Tada Social Commerce helped L'Oréal boost reseller sales by 452%. During the pandemic, most salons closed. L'Oréal used Tada to launch a social commerce program. This digital shift created a new reve...nue stream. The Tada dashboard gave insights that improved program success. L'Oréal stayed profitable with this solution.
Bokksu wanted to increase snack box subscriptions and reach new customers. They used Rise.ai's Store Credit Gift Cards with Recharge integration. This allowed gift card recipients to buy snack produc...ts and monthly subscriptions. In two months, they sold over 700 gift cards. 42% of gift card recipients became subscribers, and there was a 38.9% upsell rate.
S Loyalty helped Planet Applique launch My Planet Rewards to engage their embroidery community. The loyalty program automated points and rewards, letting the owners focus on new designs and customer ...service. Customers love earning loyalty points and rely on them for purchases. The program increased order frequency and average spend. Planet Applique stands out in their industry by rewarding loyal customers and offering monthly freebies.
Loystar's WhatsApp loyalty program helped KLS Naturals boost customer loyalty. KLS Naturals used a 7-stamp program where customers earn a free shampoo and condition service after seven visits. The pr...ogram works through SMS and WhatsApp, making it easy for customers to join. Loystar's dashboard lets KLS Naturals track redemptions and customer engagement. This simple program increased repeat visits and built stronger customer relationships.
