Customer Loyalty Management Client Stories | Industry adoption & Deployment Successes

Comarch helped Walmart integrate EDI for over 1,000 suppliers. Walmart faced challenges with order management visibility, supplier communication standards, and... technical hurdles in EDI adoption. Comarch deployed a Document Tester Application, enabling 24/7 supplier access, automated ASN validation, and real-time feedback. This solution simplified onboarding, improved inventory management, and freed up Walmart's resources for strategic tasks. The project enhanced transparency, streamlined supplier onboarding, and supported data-driven inventory decisions.
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Eagle Eye powered Z Energy's new Z Rewards loyalty program, replacing Flybuys. Z Energy gained direct customer relationships and control... over loyalty offers. In three months, in-store item scan rates rose from 12.5% to 26.6%. Over 360,000 customers joined the Z App, with 31% new users. The app's NPS improved right after launch. Z Energy can now quickly test and manage offers, driving customer engagement and growth.
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Liv Fashion Boutique used Belly to grow their customer database and boost repeat visits. The boutique leveraged Belly's Campaigns feature... to reach customers about events, sales, and new inventory. Staff found it easy to sign up customers and collect emails in exchange for rewards. Belly provided hands-on setup and training at all four locations. The system proved reliable and helped increase customer engagement and loyalty.
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Sparkage helped Urban Feed & Garden make loyalty rewards easy for customers. The mobile app lets shoppers track rewards and... get special offers. Customers no longer need to carry physical punch cards. The business can quickly share deals and events. Sparkage is simple to set up and use. It works well as a marketing tool for small businesses.
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Clutch helped Goodwill Industries of Middle Tennessee boost customer loyalty and sales. The company launched the True Blue Rewards program... using Clutch's AI retention marketing platform. Loyalty members spent 45% more per visit than non-members. SMS campaigns drove a 120% higher engagement and sales rate than email. During $5 reward redemptions, loyalty members spent 72% more. Goodwill gained better data insights and improved campaign ROI.
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KLS Naturals used Loystar’s WhatsApp loyalty program to boost repeat business. Customers earn a stamp for each visit to any... of their three outlets. After collecting seven stamps, they get a free shampoo and condition service. The program runs through SMS and WhatsApp, making it easy for customers to join. KLS Naturals saw strong engagement and increased customer loyalty.
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TrueLoyal helped Jeffers Pet boost consumer retention by 1. 50X. The loyalty program also raised revenue per member by 2.17X....Jeffers Pet used the program to encourage repeat purchases and more engagement. The company saw a 1.60X increase in repeat purchase frequency. These results came from focusing on customer loyalty and long-term value.
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Raffia Store is a small gift shop in Clitheroe, UK. Charlotte, the owner, almost sold her business after personal loss... but realized her passion for retail. She values the flexibility and personal connection her shop brings. During the pandemic, she launched a successful pop-up shop for prints. Charlotte continues to innovate with new products and pop-up events, keeping her store fresh and unique.
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OptCulture helped a leading vintage wear and accessories supplier drive 72% of its revenue through an omnichannel loyalty program. The company sells... music merchandise, candles, tapestries, and more. The loyalty program increased customer engagement across multiple channels. This approach boosted repeat purchases and overall sales. The case highlights the impact of digital loyalty solutions in retail.
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CedCommerce helped Shiro & Malou, an online dog store, boost their digital marketing with Google Ads. The store faced low... conversion rates and poor ROAS before working with CedCommerce. CedCommerce restructured their Google Ads campaigns and targeted key markets in Sweden, Denmark, and Norway. As a result, Shiro & Malou saw a 175% increase in ROAS, a 160% increase in conversion rate, and over $331,000 in new revenue. Traffic also grew by 27%.
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Crown Wine and Spirits used iVend Retail to upgrade their point of sale and loyalty systems. Their old system could... not connect sales, accounting, or inventory data. iVend Retail gave them a unified POS and loyalty platform. This helped them manage multiple stores and see all sales in one place. They reduced errors and improved inventory control. The new loyalty program brought more customers into stores and increased engagement.
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But used Digitaleo to boost store traffic and replace paper flyers with digital campaigns. The company wanted to measure the... impact of its Meta campaigns. Olivier Granda, head of e-commerce traffic acquisition, shared results from this digital shift. The new approach increased in-store visits and improved campaign tracking. Digitaleo helped But modernize its marketing and reduce print costs.
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mobile-pocket helped ASTRO Markenhaus move from a traditional business to a digital future. The company rebranded, refurbished shops, and launched... a digital loyalty program using mobile-pocket. Customers can sign up and access offers in the app. 60% of all ASTRO loyalty cards are now digitized in mobile-pocket. 20% of saved loyalty cards were requested through the app, reducing plastic card use. Geotargeting campaigns reached customers at the point of sale.
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Yollty helped BabyShep, a small online retailer of handmade children's clothing, launch a digital loyalty program. BabyShep needed a simple,... easy-to-use solution that fit their e-commerce model. With Yollty, they offered points for every pound spent and special double points events. The program made customers feel valued and encouraged repeat purchases. BabyShep praised Yollty for its free trial and user-friendly setup.
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Paystone equipped Moir's Skate Shop with the Poynt Smart Terminal for payment processing. The shop needed a simple, reliable system... to handle debit and credit transactions. Paystone's solution improved inventory control and cash flow with real-time reporting. The owner praised Paystone's customer support and easy setup. The partnership helped Moir's Skate Shop meet modern retail payment needs.
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Mee Tarik used Eber’s loyalty marketing platform to grow its customer base. They launched tiered rewards, campus engagement, and festive... campaigns. These strategies led to a 70% growth in their business. The loyalty program helped retain more customers. Mee Tarik focused on sustainable growth using targeted campaigns.
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TASK helped Luby's, a Texas-based restaurant chain, modernize its operations. Luby's used TASK's centralized POS, mobile ordering, and self-service kiosks.... These tools improved menu control, inventory tracking, and customer experience. Luby's now connects with delivery platforms and uses mobile POS for flexible service. The technology supports growth and keeps Luby's traditional values.
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The Filling Company used Paytronix Online Ordering to handle a complex menu and high order volume. Staff no longer manually... enter third-party orders into the POS. Menu management tools keep receipts consistent and orders accurate. The company now averages 1,800 online orders per week across three locations. Menu syncing lets them adjust prices and inventory instantly. Guest surveys help managers quickly resolve customer issues.
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Sips Coffee used the Craver app and Fresh KDS kitchen display system to improve drive-thru operations. The integration replaced manual... order tracking with a digital process, making it easy for staff to manage orders. Staff learned the new system quickly, and sales increased due to better kitchen efficiency. Customers now enjoy faster service, real-time order tracking, and easy app ordering. The team can handle busy periods without getting overwhelmed, keeping both staff and customers happy.
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LoyLap digital gift cards helped Potager Restaurant boost cash flow and bring in new customers. The restaurant used the user-friendly... app for a fast setup. The digital gift card system made it easy for customers to buy and use cards. Potager saw more business from new guests. The solution improved revenue and customer engagement.
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Sparkfly helped Bojangles boost digital transactions by about 65%. The restaurant chain used Sparkfly’s customer engagement ecosystem to make ordering... easier with order ahead and curbside pickup. Bojangles saw a 2.5x growth in check amount per digital user compared to in-restaurant. Digital users ordered 15% more often than in-restaurant guests. The solution improved customer experience and increased revenue.
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SpotOn helped Black Cap Grille automate their loyalty program and manage guest flow. The restaurant used SpotOn’s reservations, waitlist, and... handheld POS to speed up service and improve order accuracy. They saw a 145% increase in loyalty members and reached a 16-year revenue high. Staff and guests had a better experience. SpotOn’s tools made it easier to grow their customer list without extra work.
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Como powered Burger King Israel's loyalty program. The goal was to boost sales among loyalty club members. Burger King ran... two campaigns: a Double Whopper deal and a digital scratch card reward. These campaigns doubled purchases by club members and increased their spending by 74%. The loyalty club grew five times in size in one month.
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Preferred Patron Loyalty™ helped Veky’s International Cuisine boost engagement by 70%. The restaurant saw a 60% improvement in customer retention.... Repeat visits increased by 30%, leading to a 30% rise in revenue. The loyalty platform replaced newspaper ads and word of mouth with direct digital communication. Staff found the system easy to use and it fit daily operations.
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Thanx helped Pokeworks launch a new loyalty platform in just 90 days. Pokeworks saw a 4x increase in new loyalty... member sign-ups within seven months. The company achieved double-digit growth in loyalty sales and reduced its program discount rate to less than 1%. Thanx enabled frictionless guest enrollment, flexible rewards, and automated marketing campaigns. Pokeworks improved guest engagement and increased revenue with targeted offers and A/B testing.
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LoyaltyPlant helped Papa Johns UAE grow their loyal customer base by 25. 9%. The solution included a native mobile app,...a loyalty program, and automated marketing. Papa Johns used exclusive events like Platinum giveaways and VIP tasting events to boost emotional loyalty. These strategies led to a 64% increase in app session time. The approach made customers feel special and increased engagement.
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PowerCard helped Picazzo's Organic Italian Kitchen grow its loyalty program. The restaurant enrolled 74,421 cardholders and saw $30,788,830 spent through... the program. The average cardholder value was $421.92. Customers spent $26.31 per visit and $39.89 when redeeming a reward. Picazzo's used PowerCard's mobile rewards and traditional card program to increase customer visits and support green initiatives.
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Lootly helped Brothers All Natural launch a new loyalty and referral program with point expiration. The company needed to control... liability from unused points and improve customer engagement. Lootly’s platform supported their headless Bigcommerce and Wordpress setup. After switching, Brothers All Natural saw a 6X ROI in 30 days and a 440% increase in new customers. The point expiration feature inspired more frequent point redemption and higher repurchase rates.
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AppCard integrated with ShopKeep to help Magic Mix Juicery launch a digital loyalty program. The owner wanted a simple way... to reward customers and gain insights into their buying habits. Paper punch cards and coupons were hard to manage and gave little data. With AppCard, 66% of customers enrolled in the loyalty program. The business now tracks customer preferences and encourages repeat visits. The solution made loyalty rewards easy for both staff and customers.
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Antavo powers Yeokens, Yeo Valley Organic's gamified loyalty program. The program uses on-pack code banking and challenges to boost engagement.... After the revamp, redemption behavior increased by 51%. Active loyalty members buy twice as much as regular customers. The program sees over 100,000 banking actions each week. Yeo Valley Organic gains richer customer data and stronger emotional loyalty.
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Stamp Me helped Le Roi Cafe launch a digital loyalty program. The cafe wanted to reward regulars and boost repeat... visits. Over 600 members joined, with more than 71,000 stamps issued and 7,000 rewards redeemed. The program increased customer retention and became a key part of their business. Features like Birthday Club and Scratch & Win drove engagement.
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Voucherify helped McDonald’s Mesoamérica launch a unified loyalty program in three countries in under five months. The integration reduced time... to market to less than two months for both B2C and B2B eshops. The solution enabled omnichannel loyalty and promo management across mobile, web, and in-venue. McDonald’s gained granular insights into customer behavior, points, and redemptions by segment and channel. The program now supports millions of customers with localized rewards and real-time personalization.
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Shopkick used a full-funnel marketing strategy for a premium spirits brand during the holiday season. The campaign combined mobile-first discovery,... in-app messaging, and in-store rewards to engage shoppers. Shopkick overcame alcohol promotion restrictions and digital distractions. The result was a 4.65:1 return on ad spend (ROAS) and increased in-store engagement. This approach proved the value of early and relevant shopper engagement.
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NeuroTags Anti-Counterfeiting and Loyalty Solution helps Bio German Nutrition fight fake supplements in India. The company faced a market where... 60-70% of dietary supplements were counterfeit. They used AI-backed tags from NeuroTags to let buyers check product authenticity with their phones. No app is needed, making it easy for customers. Buyers also earn loyalty points by scanning tags, boosting customer retention.
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VEMT's Loyalty Program helped Dunkin' Donuts improve customer experience. The program had an immediate impact on Dunkin' Donuts' share prices.... The case shows how marketing technology can drive business results. Dunkin' Donuts used VEMT to manage customer loyalty and engagement. The results were positive and visible in the stock market.
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Apex Loyalty powered the digital GEMBA app for Suntory Global Spirits. The company needed to boost sales team engagement and... improve shelf compliance in the U.S. The mobile-first platform used gamification, real-time KPI tracking, and AI image recognition. Sales teams now get instant feedback and compete on leaderboards. Early results show stronger engagement and faster decision-making. The solution supports future global rollout and better brand visibility.
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TapMango helped The Juice Kitchen boost average monthly revenue by $4,979 using its loyalty platform. The business sent 51 campaigns... and saw 258,200 points and 170 vouchers redeemed. Automated campaigns, POS integrations, and customer grouping features drove engagement. Nearly 70 customers returned after receiving targeted offers, spending over $1,200. Owner Atif praises TapMango for evolving with his business and providing excellent support.
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Marsello helped Our Bralette Club run automated win-back email campaigns. In just four months, these campaigns brought in over $4,000... in revenue. The emails used fun graphics and GIFs that matched the brand’s style. Customers opened the emails at high rates. Marsello’s integration let the team target both in-store and online shoppers. The store also earned $7,200 from all automated emails.
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Growave helped Ysabel Mora boost customer retention and repeat purchases. The brand faced high acquisition costs and low repeat buying.... Growave's loyalty suite added points, rewards, and referrals. Ysabel Mora saw a 9.7x higher return rate and 9.4x more repeat purchases for loyalty members. Loyal customers spent 24% more per order. The solution reduced manual work and improved marketing efficiency.
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MyColdwater Rewards, powered by ebbo, is a paid loyalty program for Coldwater Creek. Members pay $14.99 monthly and get 10%... cashback, shipping rebates, and access to perks at 1500+ brands. The program helps Coldwater Creek stand out in the apparel market and boosts customer lifetime value. Members spend more and drive steady revenue through subscriptions. The loyalty platform also improves customer service and shopping experience.
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Brierley Loyalty Quotient helped a fashion retail brand boost loyalty results. The company faced high loyalty membership but low repeat... purchases. They used BALOR to find new members were not becoming active. Product-level indices and emotionally driven campaigns based on BLQ improved engagement. Results included a 17% increase in retention velocity, 29% improvement in emotional loyalty, and 12% higher profitability among engaged segments.
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Free Fly Apparel needed to migrate from Magento to Shopify Plus but faced challenges with Shopify's limited gift card system. They turned to... Rise for a seamless gift card migration and management solution. Rise's tools allowed Free Fly to transfer all outstanding gift cards without issues, maintaining customer trust and saving countless hours of support time. The migration was smooth, with no downtime, and enhanced customer experience, preserving revenue and brand reputation.
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Soni Transfer used Trust Payments to improve its online money transfer services. The company faced tight margins and a competitive... market. Trust Payments provided an ecommerce payment gateway, virtual terminal, and multiple alternative payment methods. Soni Transfer saw lower chargeback and fraud ratios and higher approval rates for money transfers. The partnership helped Soni Transfer expand into new markets and optimize its checkout experience.
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SDK. finance helped Geidea, a top payment solution provider in Saudi Arabia and UAE, upgrade its core transaction accounting system....Geidea used SDK.finance's on-premise ledger layer software to integrate with their POS software. This gave Geidea full visibility into the payment cycle, from acceptance to settlement. The new system improved transparency, automated reconciliation, and supported fast, scalable growth. Geidea now serves over 150,000 merchants and processes 4 million transactions daily.
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Loyalife helped a leading AMC in India grow its investor base by 120%. The AMC used rewards for onboarding and... digital adoption. New investors got instant recognition and vouchers for key milestones. AI nudges and gamification boosted app engagement. The AMC reduced manual work by 70% and processed ₹3 Cr+ payouts in the first quarter. Advisor adoption reached 85% within 60 days.
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BPC's SmartVista Switch helps Up Sí Vale, a prepaid card issuer, deliver advanced payment services. The solution supports vouchers, mobile... apps, and web platforms for food, fuel, and travel payments. BPC enables tipping and routes transactions securely. Fraud prevention is powered by the SmartVista suite. Up Sí Vale benefits from scalable, state-of-the-art payment technology.
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Epsilon Digital helped a leading financial services institution lower their cost per site visit by 51% compared to their benchmark. The company wanted... to attract new customers to their credit card services page. Epsilon used accurate transactional and behavioral data to build high-impact audience segments. Their programmatic media drove effective credit offerings to interested prospects. The result was a 71% lower CPSV than other providers’ average.
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LoyaltyLion helped Truly boost their repeat purchase rate by 55%. Truly launched a tiered loyalty program with three levels, offering... exclusive benefits at each tier. This program encouraged customers to buy again and spend more. As a result, Truly saw a 58% increase in customer spend. Now, 20% of their total revenue comes from loyal customers.
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Plastic Card ID helped a company upgrade its business cards using new, durable, and eco-friendly materials. The company adopted advanced... printing technologies for precise, vibrant, and fast card production. They overcame challenges in sourcing materials and achieving print precision by testing and building supplier relationships. The results included higher client satisfaction, positive reviews, and increased orders. Their success led to nationwide recognition and improved brand reputation.
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Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's... Loyalty+, Engage+, Insights+, CDP+, and Rewards+ products. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.
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Nonummy duis metusaad viverra convallis faced challenges with engagement and process improvement. They used software and tools to address these... issues. The solution helped streamline workflows and improve outcomes. A testimonial from John Smith, product designer, highlights the positive experience. The case emphasizes the value of leveraging technology for better results.
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Perkville helped Club Fitness boost new member sales by 16% with a loyalty platform. Club Fitness used Perkville to automate... rewards and engage members. The program offered partner-funded rewards, driving both acquisition and retention. Local businesses paid sponsorship fees, creating a new revenue stream. Perkville integrated with ABC Fitness for seamless member tracking. Member feedback was strong, and Club Fitness plans to expand the program.
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All Digital Rewards (ADR) responded to a suspected fraud incident in a client's health and wellness rewards program. Within 20 minutes,... ADR shut down all client marketplaces to stop unauthorized point redemptions. They worked with the client to identify compromised accounts and quickly restored unaffected marketplaces. ADR's targeted approach minimized disruption and protected customer data. The client implemented new fraud prevention measures based on ADR's recommendations.
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The Shrink Tank used Loyalzoo to replace paper loyalty punch cards. The owner wanted a simple mobile app for customer... rewards. Loyalzoo made the business look more professional and was easy to use. Customers liked having digital punch cards on their phones. After a 30-day free trial with 50 customers, both staff and customers preferred Loyalzoo. The Shrink Tank plans to use Loyalzoo at a second location.
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Open Loyalty helped dacadoo boost user retention 7x in its digital health engagement platform. dacadoo used Open Loyalty's gamification features... like points, tiers, rewards, and event-triggered campaigns. The platform made it easier to create and manage user engagement campaigns. dacadoo saw a 62% increase in monthly active users and 71% engagement from monthly users. The solution helped dacadoo motivate healthy users to use their app more often.
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Currency Alliance enabled a large US bank to let premium credit card members redeem loyalty points for luxury rewards and travel. The platform powered... a 300% growth in loyalty transaction volumes. Customers enjoyed more choice and flexibility in using points. The bank gained richer data on member preferences, driving better personalization. This helped keep the bank’s cards top-of-wallet and increased transaction value.
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Fiserv worked with Regions Bank to boost digital banking engagement. They ran marketing campaigns for CheckFree RXP, Zelle, and TransferNow.... During campaign periods, these products saw higher transaction growth, user growth, and engagement. Digital adoption led to lower attrition, more product holdings, higher deposit balances, and increased net profit. The case highlights the impact of targeted marketing on digital banking success.
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Fiserv worked with Regions Bank to boost digital banking engagement. They ran marketing campaigns for CheckFree RXP, Zelle, and TransferNow.... During campaign periods, these products saw higher transaction growth, user growth, and engagement. Digital adoption led to lower attrition, more product holdings, higher deposit balances, and increased net profit. The case highlights the impact of targeted marketing on digital banking success.
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Perx Lifestyle Marketing Platform helped Trust Bank cut customer acquisition cost from $303 to $9, a 33× reduction. The bank used... gamified engagement, digital stamp cards, and personalized rewards to boost daily active usage and card spend. Perx powered 15 campaigns and managed 400+ merchant rewards. Results included $6.6M in transaction value, 2× ROI, 70%+ engagement, and 32,000 new customers. The "Refer, Spend & Win" campaign drove 25,200 referrals and 1.5M overseas transactions.
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ShoutOUT Labs built a loyalty platform for DSI Tyres, a leading tyre manufacturer in Sri Lanka. DSI Tyres needed to... automate customer engagement and reward loyal buyers. The old system used postcards and manual data entry, which was slow and costly. The new platform lets customers join the loyalty club by texting a code from their tyre. They get instant digital rewards and can refer friends for more points. The system tracks customer activity, segments users, and provides real-time analytics for campaign management.
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Oracle Fusion Cloud ERP and SCM helped Yamaichi Electronics USA cut manual work and reduce complexity. The company replaced old... legacy systems with Oracle Cloud. Now, it manages manufacturing, supply chain, and accounting in one place. Real-time data improved decision-making and on-time delivery. Automation and best practices set the stage for future growth.
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LoyaltyXpert helped Neoseal move from manual loyalty tracking to a digital platform. Neoseal used to manage dealer rewards with spreadsheets... and WhatsApp, which caused errors and wasted time. With LoyaltyXpert, they now collect better data, run structured promotions, and use eKYC for security. Partners are happier and more engaged. Neoseal can now track sales and optimize promotions in real time.
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Tada's loyalty program technology helped an agricultural manufacturer build strong B2B relationships. The company faced unique challenges in the agriculture... sector. Tada provided tailored partner incentives and innovative rewards. This approach improved loyalty among distributors and retailers. The solution focused on long-term partnerships and industry-specific needs.
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Adventure City used iLoyal’s email marketing program to keep families engaged all year. The park promoted events, seasonal offers, and... birthday deals through targeted campaigns. iLoyal helped manage sign-ups from visitors and online users. The solution made communication with guests easy and affordable. Adventure City saw more repeat visits and stronger community excitement.
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Square helped Blade and Timber grow from a single warehouse to seven axe-throwing locations in eight years. The business used... Square for Restaurants, Square Invoices, and other Square tools to manage food service, handle complex tax rates, and streamline operations. Staff onboarding became fast and easy, with new hires confidently using the POS within 48 hours. Square Invoices enabled 30-40% of sales through B2B events, making payments seamless and boosting revenue. Real-time reporting and mobile access let the owner manage multiple brands and locations efficiently.
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Sirma built ConservationSpace for the National Gallery of Art Washington. Conservation professionals needed a better way to manage and store... records. Sirma developed a hosted and installable software with strong metadata, workflow, and security features. The solution improved team collaboration, digitalized documents, and reduced manual work. Users now track conservation activities and share notes easily.
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Laasie helped a small independent hotel in Chicago boost direct bookings. The hotel used Laasie’s personalized reward incentives on its... website and in email campaigns. Guests who engaged with Laasie incentives had a 10.45% booking conversion rate, 4.8x higher than those who did not. 80% of guests selected rewards during booking. The hotel reduced reliance on OTAs and improved guest satisfaction with instant rewards.
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Loylogic launched a Points-as-a-Service reward program for Visit Oman. The program targeted travel trade partners and integrated with ASP's Topseller... platform and Visit Oman's booking engine. Travel agents could earn and redeem points for online bookings and in-destination purchases. The platform offered a wide selection of global rewards. This loyalty solution aimed to boost tourism and incentivize sales for Visit Oman.
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Peoplevine gave Baia Beach Club a new CRM and membership management platform. The club needed to manage hotel and club... operations and offer a digital platform for members. Peoplevine integrated the hotel PMS and built a booking engine for activities and amenities. Members can now book watersports, cabanas, and spa appointments online. The new system matches the club’s brand and improves the member experience.
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CustomerGlu helped Purplle boost conversions by 4x compared to their previous sale. Engagement also improved significantly. Purplle used CustomerGlu's gamification... platform to run in-app campaigns. The solution made it easy to launch new engagement features. The results show strong growth in both conversions and user activity.
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Smile. io helped Dr. Sam's migrate its loyalty program for over 150,000 customers. The new tiered VIP program increased engagement...and offered exclusive rewards. Dr. Sam's used Klaviyo for a branded email campaign targeting loyalty segments. In the first week, the program saw a 98.71% redemption rate and generated over £25,000 in value. The migration was smooth, with strong support from Smile.io.
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S Loyalty helped Planet Applique launch My Planet Rewards to engage their embroidery community. The loyalty program automated points and... rewards, letting the owners focus on new designs and customer service. Customers love earning loyalty points and rely on them for purchases. The program increased order frequency and average spend. Planet Applique stands out in their industry by rewarding loyal customers and offering monthly freebies.
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CNY Fertility used Stripe and Echobind to build a custom payments platform. Patients can now set up payment plans and... pay from their phones. The new system processed $8.43M in payments and made fertility care more affordable. Two Stripe-powered promotions brought in $4.91M and $2.8M. Staff spend less time on manual tasks and more time helping patients. Stripe's reporting tools give better insight into patient payments and revenue.
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Rybbon helped a major Toronto hospital run a two-year employee mental health study. The hospital needed to issue up to... 8,000 digital gift cards as survey rewards. Rybbon integrated with Alchemer to automate reward delivery and reduce manual work. Custom branding made reward emails easy to recognize. The hospital valued Rybbon’s secure platform and strong customer service. Staff could also donate rewards to charity, supporting their altruistic values.
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Inmar’s Surplus Inventory Management program helped a national retail pharmacy remove 108,429 pounds of surplus hand sanitizer. The solution ensured... full regulatory compliance for hazardous waste handling and transport. All surplus was repurposed, with no destruction needed. The pharmacy reduced operational burden and recovered storage space. Specialized logistics and documentation supported safe, efficient removal.
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A leading insurance company wanted to increase the number of policies written by its independent agents. The company had strong... training resources, but agent engagement was inconsistent. BI WORLDWIDE provided a program to link training with sales growth. The initiative aimed to boost agent awareness, loyalty, and policy sales. Results focused on improving engagement and driving measurable sales outcomes.
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Collinson International’s SmartDelayTM helped Sompo Insurance (Thailand) upgrade its Sompo TravelJoy travel insurance. Customers now get instant access to over... 1,600 airport lounges and travel experiences worldwide if their flight is delayed. This partnership makes Sompo’s travel insurance more attractive and competitive. It boosts customer satisfaction and loyalty in the insurance sector.
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Salesforce Education Cloud helped REVA University digitize the entire student lifecycle. The university automated student onboarding, saving 30-40% effort and... cutting admissions time by 50%. Over 16,000 students and 1,500 teachers now access personalized portals for information and services. Faculty reduced attendance reporting effort by 50%. Real-time dashboards speed up decision-making and improve student outcomes. REVA University won an award for digital resilience thanks to this transformation.
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Offclasses used BlueApple Technologies to build a native android app for online video learning. The app lets users preview, subscribe,... and access video courses and download PDFs. Key features include catalog management, integrated payments, DRM, device locking, and loyalty rewards. The solution supports subscription-based e-learning and secure content delivery for education.
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Horizon by HTK helps SEPA send over 1. 5 million flood warning messages per hour. SEPA needed a reliable, automated...alert system for 32,500+ citizens. Horizon delivers targeted, real-time alerts using geospatial data and multiple channels. The platform operates 24x7x365 with high scalability and ease of use. SEPA expanded reach to hard-to-reach communities and improved citizen satisfaction.
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Adelya's Loyalty Operator helped Lamballe-Armor launch a collective loyalty card for local shops. The city wanted to boost local commerce... and keep shoppers from going to big malls or shopping online. They faced challenges convincing independent shop owners to join a shared program. The solution offered flexible loyalty rates and a physical card, meeting both merchant and customer needs. Over 50 merchants now use the system, with food retailers seeing the most benefit. Merchants report more transactions and higher sales from loyalty card users.
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360insights helped a large automotive manufacturer launch a new hybrid vehicle. The company used 360insights to consolidate dealer incentives like... Co-Op/MDF, SPIFFs, and consumer rebates into one platform. Dealers used the funds for launch events and sales reps tracked SPIFF earnings easily. The platform made it simple to manage claims and boosted dealer engagement. The manufacturer exceeded sales forecasts for the first six months and gained better insight into channel ROI.
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MAXMA. com helped Suprotec, an automotive chemicals brand, grow revenue by 30% using personalized loyalty programs. Suprotec used customer data...to send targeted offers and reminders, like oil change discounts at the right time. The loyalty program included segmentation, personalized campaigns, and automated communications. ROI from campaigns reached 200% to 800%. About 10% of customers returned to stores after long breaks, driven by timely messages and offers.
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Placewise helped Cushman & Wakefield Spain with digital products for retail real estate. The solution aimed to make their business... future-proof. The focus was on innovation for both today and tomorrow. The case highlights the use of advanced digital tools in the real estate sector. No specific results or metrics are mentioned.
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NewtonX used Tremendous to send over $27. 3 million in incentives across 551,000 payouts in 20+ countries. The finance team...eliminated more than $24,000 in annual platform fees by switching from their old provider. Tremendous offered a global reward catalog and a clean dashboard, making it easy to manage both automated survey incentives and manual consultation fees. The team now saves 1–2 hours each month on reconciliation. Support requests from respondents dropped significantly after the switch.
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Pobuca helped Schneider Electric boost shopper sales with segmented promotions. Schneider Electric wanted to reward loyal customers and increase their... sales. They also aimed to improve customer engagement and achieve multichannel communication. Pobuca provided tools for customer loyalty, CRM, and business intelligence. Schneider Electric gained insights into purchasing habits across different regions.
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Switchfly helped a major Rewards & Recognition platform boost employee engagement by adding travel rewards. The platform faced low redemption... rates with traditional catalogs. After integrating Switchfly's travel and experience rewards, including AI-powered recommendations and global inventory, employee engagement and reward redemption improved. Employees chose experiences that matched their personal interests, leading to higher satisfaction.
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Movylo helped Ale & Peppe Phone Shop grow their customer list using pop-ups, Facebook posts, and QR code flyers. The Autopilot feature... sent newsletters, social posts, and app notifications with targeted promotions. They also used 'Reserve with Google' to let customers book anytime. The shop received more positive reviews and increased in-store sales with Movylo's automated marketing tools.
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TIBCO helped Aeroporti di Roma transform its airport operations with real-time data integration. The airport used TIBCO to centralize data,... analyze passenger flows, and automate services. Customer satisfaction scores rose from 3.31 to 4.47 out of 5, a 35% increase. The airport reduced operating costs by nearly 40% while handling more passengers and earning top industry awards. TIBCO enabled predictive analytics, improved passenger experiences, and supported COVID-19 safety measures.
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Lightspeed Payments helped Rutherford's Design save over $8,000 a year in payment processing fees. The company replaced an unreliable, outdated... POS system with Lightspeed, gaining a dependable point of sale and payments solution. Manual processes were eliminated, and all client profiles, sales, and purchase orders are now centralized and accessible from anywhere. Owner Steffanie Evans reports more predictable fees and improved efficiency. Lightspeed made operations smoother and more organized for this Dallas-based design studio.
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