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Driving ROI and results: Understanding the Impact of Content Management Systems in Information Technology And Services

BlackBerry - Information Technology And Services - Large

Waterloo, Canada

Heretto helped BlackBerry cut content turnaround time by 40%. Publishing a full multi-guide, multi-language release dropped from 8 hours to... just 5 minutes. The technical writing team gained full control over authoring, site management, and deployment. Heretto's DITA-native platform replaced a complex, multi-vendor setup. BlackBerry now uses AI tools with Heretto for faster content creation and localization. Over a third of BlackBerry's web traffic is driven by documentation powered by Heretto.

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UJET - Information Technology And Services - Medium

San Francisco, USA

UJET migrated from WordPress to Agility CMS to boost website performance. Ikius rebuilt the site using Jamstack architecture, Next.js, and... Agility CMS. The migration improved performance by 4x and delivered AA-level accessibility. Content editors now optimize SEO easily. The new platform supports scalability and a better customer experience.

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Atlas Bench - Information Technology And Services - Small

USA

Atlas Bench used ButterCMS to give its marketing team direct control over the company website. Before, all changes had to... go through developers in Europe, causing delays and confusion. With ButterCMS, marketers now make updates themselves, speeding up implementation by 3x to 4x. The team can focus on SEO and A/B testing without waiting for technical help. Developers are free to work on other projects, and the design team manages components easily. ButterCMS removed bottlenecks and made website management simple for everyone.

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Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice... as fast as previous solutions. Automations and integrations with Twilio, Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

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Microsoft Customer and Partner Solutions (MCAPS) - Information Technology And Services - Very Large

Redmond, USA

Microsoft Customer and Partner Solutions (MCAPS) used Power Automate Process Mining to improve their demand generation process. The team analyzed... event log data and used Copilot to find bottlenecks and inefficiencies. They discovered that 20% of cases required rework and the review loop was the main bottleneck. By automating steps with Power Automate and Copilot, they expect to cut the process timeline from 12 weeks to 8 weeks. This case highlights the impact of AI-driven process mining and automation for marketing operations.

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Officina s.r.l. - Information Technology And Services - Small

Italy

Instinctools rebuilt Officina s. r.l.'s ticketing platform, NOWR, from scratch. The new microservices architecture improved scalability and flexibility. Migrating from...Google Cloud and AWS to a unified AWS stack cut DevOps overhead by 25%. The solution accelerated software development by 40%. Automated workflows and Stripe Connect integration streamlined ticket sales and payments. The platform now supports advanced ticketing features and strong compliance for the Italian market.

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Roboyo - Information Technology And Services - Medium

Nuremberg, Germany

ABBYY's intelligent automation helped Roboyo boost document processing efficiency by 80%. Roboyo used ABBYY's AI to automate purchase order entry... for its clients. Manual data entry errors dropped by over 60%. Overall costs fell by 55%. Employees could focus on higher-value work, improving productivity and customer satisfaction.

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Roboyo - Information Technology And Services - Medium

Nuremberg, Germany

ABBYY's intelligent automation helped Roboyo boost document processing efficiency by 80%. Roboyo used ABBYY's AI to automate purchase order entry... for its clients. Manual data entry errors dropped by over 60%. Overall costs fell by 55%. Employees could focus on higher-value work, improving productivity and customer satisfaction.

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Sonda Colombia - Information Technology And Services - Large

Bogotá, Colombia

SoftExpert Suite helped Sonda Colombia centralize and control all risk, audit, and indicator data. The platform enabled managers to create... action plans for risk treatment and process improvement. Process leaders and support managers now access information easily and reliably. The solution ensures action plans match results found. Sonda Colombia improved business performance and risk management with this integrated platform.

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Google Data Centers - Information Technology And Services - Very Large

Mountain View, USA

AODocs helped Google Data Centers cut document errors and save millions during construction. Manual document searches that took weeks now... take minutes or seconds. The platform automated document control and process workflows, reducing risks and improving project quality. Google ensured the right documents reached the right people, boosting security and compliance. Collaboration with AODocs enabled faster, higher-quality data center delivery worldwide.

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Google Data Centers - Information Technology And Services - Very Large

Mountain View, USA

AODocs helped Google Data Centers cut document errors and save millions during construction. Manual document searches that took weeks now... take minutes or seconds. The platform automated document control and process workflows, reducing risks and improving project quality. Google ensured the right documents reached the right people, boosting security and compliance. Collaboration with AODocs enabled faster, higher-quality data center delivery worldwide.

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Spielberg Solutions GmbH - Information Technology And Services - Small

Bochum, Germany

PDFTron SDK helped Spielberg Solutions cut development and testing time for new PDF features by 50%. The company replaced three... separate PDF libraries with a single solution, streamlining updates and reducing maintenance workload by 80%. PDFTron enabled advanced PDF features like form filling, digital signatures, and client-side rendering. This improved user experience and reduced network bandwidth. Spielberg now delivers faster updates and keeps customers satisfied with reliable document management.

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Spielberg Solutions GmbH - Information Technology And Services - Small

Bochum, Germany

PDFTron SDK helped Spielberg Solutions cut development and testing time for new PDF features by 50%. The company replaced three... separate PDF libraries with a single solution, streamlining updates and reducing maintenance workload by 80%. PDFTron enabled advanced PDF features like form filling, digital signatures, and client-side rendering. This improved user experience and reduced network bandwidth. Spielberg now delivers faster updates and keeps customers satisfied with reliable document management.

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F5 Networks - Information Technology And Services - Large

Seattle, USA

Cloudwords helped F5 Networks cut their global content time-to-market by 50%. F5 moved from a manual translation process to an... automated workflow. The team now manages localization with multiple LSPs in a consistent way. They translate their entire site as fast as they used to translate a few pages. Cloudwords made tracking, deadlines, and translation memory management easy. F5 calls Cloudwords a life-changing solution for reaching global markets.

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Strickland Solutions - Information Technology And Services - Small

Dallas, USA

Strickland Solutions uses M-Files to automate workflows and ensure compliance for clients in professional services, finance, and energy. They leverage M-Files'... metadata-driven document management to integrate data and streamline collaboration. The team customizes solutions for complex technical and regulatory needs, often using out-of-the-box features. Their expertise helps clients reduce risk and improve efficiency, especially in industries like oil and gas. Strickland Solutions has completed over 350 M-Files implementations, earning recognition for partner support and project success.

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Zebra Technologies - Information Technology And Services - Large

Lincolnshire, USA

Oracle Cloud SCM helped Zebra Technologies streamline its supply chain. Forecast accuracy improved by nearly 100%. The company automated 90%... of orders, saving 20,000 hours yearly. Integration with transportation tools saved $2 million on a single order. Employee work-life balance improved, and IT costs dropped. Zebra now delivers products on time and plans to expand its cloud use.

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Zoey - Information Technology And Services - Small

New York, USA

Zoey used Filestack to improve their website's image handling. They implemented Filestack's image transformation API and photo editor SDK. After... using Filestack, Zoey saw a 27% reduction in website load time. The solution helped them deliver faster, more responsive images to users. Filestack made it easy for Zoey to crop, resize, and optimize images automatically.

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Ada - Information Technology And Services - Medium

Toronto, Canada

Ada used Pastel to speed up website feedback and approvals. Before Pastel, the team relied on Slack and Google Docs... for design reviews, which slowed down the process. With Pastel, feedback is easier and faster, letting designers and developers move quickly. Multiple stakeholders, including marketing, content, and leadership, now give input in one place. This helped Ada iterate and launch website updates faster.

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Nexmo - Information Technology And Services - Large

San Francisco, USA

Nexmo partnered with 99 Robots to improve their digital marketing. The case study highlights a customer success story. It focuses... on paid advertising, content marketing, SEO, and design. The results or specific metrics are not provided. The story shows how 99 Robots supported Nexmo's marketing goals.

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Zebra Technologies - Information Technology And Services - Large

Lincolnshire, USA

Zebra Technologies used TransPerfect to manage global content translation. The marketing team struggled with manual email tracking and translation. TransPerfect... provided a solution that streamlined these processes. The partnership has lasted for years and is praised for reliability. GlobalLink integrates with over 70 platforms, making content management easier for Zebra.

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Neo Reply GmbH - Information Technology And Services

Crownpeak helped Neo Reply GmbH deliver tailored digital experience platform (DXP) solutions. Neo Reply used FirstSpirit CMS and Digital Quality... Management (DQM) to create high-level digital experiences for their customers. The partnership is built on trust, innovation, and shared ambition. Neo Reply values the support and collaboration from Crownpeak experts. This partnership enables Neo Reply to offer outstanding digital solutions to their clients.

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Quick Custom Intelligence - Information Technology And Services - Medium

DocuWare helped Quick Custom Intelligence save $40,000 a year by automating document management. The company digitized employee onboarding, payroll, and... legal workflows. DocuWare replaced manual filing and enabled remote access to documents. QCI now manages over 15,000 documents in the cloud and adds 500 more each month. Integration with NetSuite improved efficiency for their finance and HR teams.

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World Wide Technology - Information Technology And Services

Sococo helped World Wide Technology move to a virtual office. The company needed to hire more people and work with... clients in new ways. Sococo made it easy for teams and clients to meet online from anywhere. WWT sped up its recruitment cycle by 12–24 months and hired top talent worldwide. The virtual office improved communication, saved money, and supported different work styles. Teams now connect faster, train clients remotely, and keep projects moving without delays.

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WP Buffs - Information Technology And Services

ManageWP helped WP Buffs cut onboarding time and boost customer growth. WP Buffs used ManageWP to manage over 400 WordPress... sites from one dashboard. The platform replaced many tools, saving hours on daily operations. WP Buffs now handles customer needs in minutes, not hours. The solution improved reporting, security, and customer trust. WP Buffs scaled their business and featured ManageWP in their WPMRR course.

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The Content Management Systems Blueprint for Better Selection Decisions in Hospital And Health Care

 

Metrocare Services - Hospital & Health Care - Large

Dallas, USA

Content Pilot helped Metrocare Services, Dallas County's largest mental health provider, refresh its brand. Metrocare needed a unique identity due... to confusion with other local organizations. Content Pilot created a new logo, tagline, and brand guidelines. They also redesigned the website and clarified Metrocare's positioning. Metrocare now has a stronger, clearer brand to support its mission.

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Total Life Counseling - Hospital & Health Care - Small

USA

Scalenut helped Total Life Counseling boost their organic search reach by 12X in just three months. The team used deepSEO... and Generative Engine Optimization to make their mental health content the top answer for search engines and AI assistants. Total Life Counseling saw domain impressions jump from 496K to 7.98M and clicks rise from 6.05K to 52.6K. They also gained over 500 new AI referrals. The strategy included technical SEO, content planning, and targeted content creation for high-value keywords.

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Walsall Healthcare NHS Trust - Hospital & Health Care - Large

Walsall, UK

LiveTiles Reach helped Walsall Healthcare NHS Trust improve internal communication for 4,500 staff across 30 sites. The Trust faced challenges... reaching non-desk workers, especially during the COVID-19 pandemic. An employee survey showed only a third of staff read the old email newsletter daily. LiveTiles Reach provided a mobile-first, interactive platform integrated with Microsoft 365, enabling two-way communication and push notifications. The solution also supports public information sharing and emergency planning, boosting engagement and operational resilience.

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Woodstock Hospital - Hospital & Health Care - Medium

Woodstock, Canada

Woodstock Hospital used Digitech Systems' enterprise content management to digitize patient records. The hospital saved nearly $500,000 each year by... cutting staffing, scanning, and office supply costs. Staff in the records department dropped to less than half, which led to big savings. Hospital efficiency improved, and patient wait times went down. The solution helped protect confidential information and made patient care better.

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Magellan Health - Hospital & Health Care - Very Large

Scottsdale, USA

Ombud helped Magellan Health cut 97 business days from their proposal process. The platform let teams find proposal content fast... and reuse 65% of it in future bids. Magellan saw an 11% jump in proposal response rates. Content creation grew by 157%, and curated content saved for future use increased tenfold. Teams now spend more time on strategy and less on repetitive tasks.

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Wisconsin Poison Center - Hospital & Health Care - Small

Milwaukee, USA

Northwoods built a new microsite for Wisconsin Poison Center. The site works on desktops and smartphones. It uses Titan CMS... for easy content management. The design is modern and simple to use. The site has games to help kids learn about poison safety. Northwoods made the site for Children's Hospital of Wisconsin.

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Frisius MC - Hospital & Health Care - Large

Leeuwarden, Netherlands

iWink helped Frisius MC after a hospital merger by building a new careers website. The site shows Frisius MC’s identity... as an employer and aims to attract more qualified applicants. It features a mobile-first design, clear job listings, and a new ATS integration. Technical improvements included a careful SEO migration and efficient site management. The website now supports both recruitment and internal mobility.

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A leading US health plan - Hospital & Health Care - Large

New York, USA

NewgenONE helped a New York-based health plan modernize its content management. The plan managed over 160 TB of data and... 23+ document sources for 600+ users. NewgenONE unified content and automated workflows on a single platform. The solution enabled real-time API integrations and full audit traceability. The health plan reduced IT overhead by retiring legacy ECM systems.

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A large healthcare organization - Hospital & Health Care - Large

Iron Mountain's Smart Sort helped a large healthcare organization destroy 123,000 files. The organization needed to cut costs and reduce... risk by removing records that met retention requirements. They struggled to identify which files could be destroyed due to limited resources. Iron Mountain reviewed 48,000 cartons, sorted files by retention schedule, and identified those eligible for destruction. This process reduced storage costs, improved compliance, and set up ongoing destruction procedures.

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VistaLink Health - Hospital & Health Care - Small

USA

VistaLink Health used Laserfiche, implemented by Datamation, to automate COVID-19 testing data for nursing homes. Manual paper processes slowed growth... and limited client capacity. With Laserfiche, VistaLink created a customer portal, automated notifications, and used electronic forms for data collection. This reduced manual work, improved reporting speed, and enabled quick responses to positive cases. VistaLink saved over 30% in staffing costs and grew their client base without increasing operational costs.

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Hawaii-Western Management Group, Inc. (HWMG) - Hospital & Health Care - Small

Honolulu, USA

NXPowerLite Server helped HWMG cut PDF file storage by 45%. The IT team faced growing storage needs due to large... scanned PDFs and strict compliance rules. NXPowerLite compressed files without loss of quality, reducing storage from 450GB to 250GB. Backup windows shrank by hours, and user productivity improved. HWMG now plans to use NXPowerLite for Office files too.

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Vanderbilt University Medical Center - Hospital & Health Care - Very Large

Nashville, USA

Vanderbilt University Medical Center needed single sign-on (SSO) for hundreds of Drupal sites. They wanted to connect all sites to... Ping Identity Provider and remove the need to update the IdP for each new site. miniOrange built a solution using a master Drupal site as a mediator. The SAML SP module was installed on all sites. Now, users log in once and access all sites, and new sites can be added without changes to the IdP. This improved security and made site management easier.

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Boston Heart Diagnostics - Hospital & Health Care - Medium

Framingham, USA

Progress Kendo UI, Telerik DevCraft, and Corticon helped Boston Heart Diagnostics build a user-friendly wellness portal. The portal supports patients,... providers, and dietitians with personalized diagnostics and lifestyle programs. Progress tools enabled a 40% faster development process. The solution improved patient engagement and made it easy to access information on any device. Boston Heart now delivers new features quickly and enhances patient outcomes.

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Virtual Healthcare Provider - Hospital & Health Care - Small

Contentstack helped a virtual healthcare provider speed up content publishing. The team replaced ticket-based workflows with reusable templates. Marketers now... create and test content variations quickly. Developers focus on complex problems, not small edits. The company delivers personalized experiences for different user groups. Data security improved with a modular content approach.

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Academic healthcare organization (South Carolina) - Hospital & Health Care - Large

USA

Hyland helped a large academic healthcare organization in South Carolina migrate 25 million patient documents from nine Allscripts EMR systems to a single OnBase repository. The hospital needed... to reduce its information systems and improve access for over 250,000 patients. Hyland managed the end-to-end data migration, minimizing risk and time for the hospital's IT team. The project achieved a 99.93% success rate in document import. Doctors now access all patient data through OnBase, integrated with Epic.

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Academic healthcare organization (South Carolina) - Hospital & Health Care - Large

USA

Hyland helped a large academic healthcare organization in South Carolina migrate 25 million patient documents from nine Allscripts EMR systems to a single OnBase repository. The hospital needed... to reduce its information systems and improve access for over 250,000 patients. Hyland managed the end-to-end data migration, minimizing risk and time for the hospital's IT team. The project achieved a 99.93% success rate in document import. Doctors now access all patient data through OnBase, integrated with Epic.

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Academic healthcare organization (South Carolina) - Hospital & Health Care - Large

USA

Hyland helped a large academic healthcare organization in South Carolina migrate 25 million patient documents from nine Allscripts EMR systems to a single OnBase repository. The hospital needed... to reduce its information systems and improve access for over 250,000 patients. Hyland managed the end-to-end data migration, minimizing risk and time for the hospital's IT team. The project achieved a 99.93% success rate in document import. Doctors now access all patient data through OnBase, integrated with Epic.

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Academic healthcare organization (South Carolina) - Hospital & Health Care - Large

USA

Hyland helped a large academic healthcare organization in South Carolina migrate 25 million patient documents from nine Allscripts EMR systems to a single OnBase repository. The hospital needed... to reduce its information systems and improve access for over 250,000 patients. Hyland managed the end-to-end data migration, minimizing risk and time for the hospital's IT team. The project achieved a 99.93% success rate in document import. Doctors now access all patient data through OnBase, integrated with Epic.

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Columbia Asia Hospitals - Hospital & Health Care - Large

Bangalore, India

Columbia Asia Hospitals needed better ways to manage and access data. Their old document management system did not meet user... needs. Staff turnover made things worse. EisenVault helped digitize and centralize documents. Now, critical data and policies are easy to find across all locations.

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Canadian Specialist Hospital - Hospital & Health Care - Large

ArcMate Enterprise and ArcMate Capture helped Canadian Specialist Hospital scan and archive 161,000 patient records in three months. The hospital used... in-house resources, saving outsourcing costs. Staff can now retrieve records daily, improving efficiency and reducing paper use. The solution increased productivity, cut storage costs, and ensured document security. Management, doctors, and nurses can easily search and access information.

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The Content Management Systems Blueprint for Better Selection Decisions in Government Administration

 

Township of Langley, BC - Government Administration - Medium

Langley, Canada

Evoq Content helped the Township of Langley, BC, redesign its outdated website. The new site improved service delivery for citizens... and made content management easier for government staff. The IT team used DNN modules for document organization, calendar integration, and analytics. They eliminated 80% of old content, making information easier to find. The platform delivered fast site performance and strong ongoing support for the IT department.

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TMR Queensland Government - Government Administration - Large

Brisbane, Australia

TMR Queensland Government used SAP Business Technology Platform and SAP AI Core to optimize road asset management. The ADVICE solution... automated scenario analysis, reducing statewide cycle times from 11 hours to 4 hours. TMR reinvested at least 2% of its annual pavement budget, about $9.5M, into high-priority maintenance. Data quality checks and reporting times improved, cutting setup from up to 7 days to just 1 day. The platform enabled 80% faster results delivery and 10x more precise investment decisions.

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City of Renton - Government Administration - Medium

Renton, USA

Simpleview CMS helped the City of Renton launch a new website and unified brand before the 2026 World Cup. The old site... was outdated and hard to use. The new platform increased repeat visitors and boosted partner engagement. A World Cup branding toolkit prepared local businesses for the event. The project restored trust and made it easier for residents and partners to promote events.

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Aabenraa Municipality - Government Administration - Medium

Aabenraa, Denmark

Adoxa by Formpipe helped Aabenraa Municipality gain full control over their data. Employees quickly fixed data issues and cleaned up... unprotected data. The system works across multiple data sources, not just one. Staff found it easy to use and acted fast on data security problems. Managers now track data quality and cleanup progress. The municipality expects to maintain high data security with automatic scanning soon.

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Aabenraa Municipality - Government Administration - Medium

Aabenraa, Denmark

Adoxa by Formpipe helped Aabenraa Municipality gain full control over their data. Employees quickly fixed data issues and cleaned up... unprotected data. The system works across multiple data sources, not just one. Staff found it easy to use and acted fast on data security problems. Managers now track data quality and cleanup progress. The municipality expects to maintain high data security with automatic scanning soon.

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Cockburn ARC - Government Administration - Medium

Perth, Australia

Xperience by Kentico helped Cockburn ARC upgrade their website for better accessibility and easier content management. The new platform made... updates faster and reduced duplicated content. A custom module let staff manage pool schedules directly in the CMS. The site’s accessibility score improved from 76% to 90%. Sessions increased by 61.2% and engaged sessions by 61.8% year over year.

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Cockburn ARC - Government Administration - Medium

Perth, Australia

Xperience by Kentico helped Cockburn ARC upgrade their website for better accessibility and easier content management. The new platform made... updates faster and reduced duplicated content. A custom module let staff manage pool schedules directly in the CMS. The site’s accessibility score improved from 76% to 90%. Sessions increased by 61.2% and engaged sessions by 61.8% year over year.

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AGLC (Alberta Gaming, Liquor and Cannabis) - Government Administration - Large

St. Albert, Canada

Sitecore OrderCloud helped AGLC automate B2B order management. Manual processes were replaced with automated workflows, cutting annual costs by $400,000.... Order processing times improved by 20%. Unplanned downtime dropped by over 50%. Retailers now order 24/7 and weekly sales reached $13 million. The new platform ensures fair product distribution and supports regulatory compliance.

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AGLC (Alberta Gaming, Liquor and Cannabis) - Government Administration - Large

St. Albert, Canada

Sitecore OrderCloud helped AGLC automate B2B order management. Manual processes were replaced with automated workflows, cutting annual costs by $400,000.... Order processing times improved by 20%. Unplanned downtime dropped by over 50%. Retailers now order 24/7 and weekly sales reached $13 million. The new platform ensures fair product distribution and supports regulatory compliance.

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Caselle customers (local governments) - Government Administration - Small

USA

Revver helps local governments automate manual, paper-based processes by integrating with Caselle. The solution cuts invoice approval cycles from weeks... to days and reduces data-entry errors. HR teams use Revver to securely manage paystubs, certifications, and onboarding forms. Utility management, invoice processing, and citizen services are streamlined with digital workflows. Audit preparation and compliance become easier with automated document handling and secure access controls.

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Wright County - Government Administration - Medium

USA

Jadu Central Lite helped Wright County cut abatement processing times from 30-34 weeks to just 8 weeks. The county replaced... paper forms with a digital self-service portal, making it easier for residents to apply for property tax reductions. Staff gained real-time visibility into case status, improving collaboration and reducing lost documents. Residents can now track their applications online, leading to higher satisfaction. Managers use new reporting tools to monitor volumes and outcomes, driving better service.

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Department of Internal Affairs (DIA) - Government Administration - Large

Wellington, New Zealand

Silverstripe built a new website for the Department of Internal Affairs to support the Keep It Real Online campaign. The site launched... in just two weeks, meeting a tight deadline. Silverstripe CMS enabled fast development and easy content management. The website helps parents and caregivers find tools to teach kids online safety. The site meets New Zealand Government web accessibility standards.

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Cherokee Federal - Government Administration - Large

Tulsa, USA

VisibleThread helped Cherokee Federal's proposal team save hours on RFP analysis and document review. The team used VT Docs to... automate manual tasks, improve proposal quality, and boost productivity. Features like readability analysis and compliance matrix creation made collaboration easier. The solution enabled faster bid-no-bid decisions and reduced human error in tedious tasks. Team morale improved as they felt more empowered and successful using the platform.

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Tunbridge Wells Borough Council - Government Administration - Medium

Tunbridge Wells, UK

Tunbridge Wells Borough Council achieved BSI Net Zero Pathway verification. The council turned climate ambitions into an evidence-based strategy. This... helped them set clear goals for carbon reduction. Their work supports sustainability and climate action. BSI's verification gave credibility to their net zero efforts. The council is the first to reach this milestone with BSI.

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ARS Nouvelle Aquitaine - Government Administration - Large

Bordeaux, France

ARS Nouvelle Aquitaine chose the GED Elise solution to improve document management. Christophe Rivat, project manager, shares their experience. The... agency needed a better way to handle documents. They adopted Neoledge's platform for this purpose. The case highlights the reasons for their digital transformation.

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Pitt County - Government Administration

Lingo helped Pitt County modernize its government branding and communications. The digital asset management platform made it easy to store,... organize, and manage brand assets. Pitt County used Lingo to keep brand guidelines and assets together in one place. This improved access and control over branding materials. The solution simplified communications for the county team.

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City of Lake Jackson, Texas - Government Administration

Questys Document Management System helped the City of Lake Jackson, Texas, move from paper to digital records. City departments like... court, police, and administration now scan and store documents electronically. Staff can search for records in seconds instead of hours. The system improved efficiency, made FOIA requests easier, and protected records from environmental damage. Employees say Questys is easy to use and offers strong support and security.

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Content Management Systems in Action in Retail

 

Yamaha Corporation of America - Retail - Large

Buena Park, USA

Yamaha Corporation of America replaced Dropbox with Egnyte to manage over 100 terabytes of data and 50 years of files. The company faced... risks from aging IT infrastructure and lacked control over data access and security. Egnyte provided centralized visibility, improved security, and backup for irreplaceable multimedia content. IT now has greater control and can enforce data policies. Yamaha secures its musical legacy and supports business growth with Egnyte's content management solution.

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Carrefour Poland - Retail - Very Large

Warsaw, Poland

Comarch EDI helped Carrefour Poland switch from paper to electronic document exchange. The rollout covered over 300 stores and thousands... of employees. Carrefour reduced document archiving costs and cut errors from manual processing. The system automated logistics and improved monitoring of sent documents. Comarch provided data conversion, validation, and partner training for smooth adoption.

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OXXO - Retail - Very Large

Monterrey, Mexico

OXXO used Laserfiche Smart Fields to extract structured data from over 100,000 PDF invoices. The solution turned millions of line... items into a searchable database. OXXO can now quickly answer audits and regulatory requests. Teams search asset data by store, serial number, or fiscal ID. The project improved data accuracy and supports ongoing compliance. OXXO plans to expand data extraction to more historical records.

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POLO Motorrad und Sportswear GmbH - Retail - Medium

Jüchen, Germany

POLO Motorrad und Sportswear GmbH used bitfarm-Archiv Enterprise to manage contracts for over 90 branches. The system organizes leases, annexes,... and correspondence, helping staff track notice periods and deadlines. Automated contract number assignment and attachment linking prevent document silos. Full text search and deadline alerts make contract retrieval fast and ensure timely decisions. Employees report faster responses to management queries and more efficient workflows.

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Nour Hammour - Retail - Small

Paris, France

Sanity helped Nour Hammour, a luxury fashion brand, double their sales and boost conversion rates by 97% in just three months. The team used... Sanity with Shopify Hydrogen to create a fast, immersive online store. They solved slow site speeds, rigid workflows, and limited content options. Sanity made image management 50% faster and let the team update content without developer help. Customers now enjoy a showroom-like experience online, driving more engagement and sales.

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Zoopla - Retail - Medium

London, UK

Zoopla used Optimizely and Contentsquare to personalize the homebuyer journey. The team built a strategy around data, journey mapping, experimentation,... and automation. They used analytics to segment users and tailor experiences across devices. Experimentation allowed product managers to test ideas quickly. Automation connected insights to digital channels, improving customer engagement.

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Bash - Retail - Large

South Africa

Bash used Strapi to migrate over 10 brand websites and 2 mobile apps into one platform. The goal was to... give each brand a top experience for managing their store. Bash completed this project in just 7 months. Strapi helped Bash power multi-channel e-commerce and support over 500 brands and 40,000 products. The new platform improved customization and speed for Bash's online shopping experience.

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Mariener - Retail - Small

Zeeland, Netherlands

MailPoet helped Mariener, a Dutch sunglasses brand, grow its email list to 3,300 subscribers. The team used MailPoet's drag-and-drop tool... to send 1–2 newsletters per month. They achieved a 15% open rate and a 2.5% click rate. Newsletters included exclusive deals and coupons, driving engagement. Email marketing became a key channel for building customer relationships and boosting sales.

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Dave's Christmas Store - Retail - Small

USA

Dave's Christmas Store uses Fission Web System for their website. The founder, Dr. Steve Taubman, says the system is easy... to use. He highlights the good customer service and live support. Staff always answer his questions. This helps the store run its online business smoothly.

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Forty Winks - Retail - Medium

Melbourne, Australia

Elcom helped Forty Winks build a new digital hub. The platform improved user experience across the organisation. Staff can now... access the right information easily. Elcom’s team supported Forty Winks from project management to training. The new hub enhanced communication and information sharing. Lisa Hresc praised Elcom for understanding their needs and delivering a strong solution.

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DeliverIt Pharmacy - Retail - Small

Houston, USA

DocuXplorer helped DeliverIt Pharmacy automate accounts payable processes across four locations. Manual invoice and approval tasks that took a week... were replaced with real-time document access and faster vendor payments. Staff trained on the new system saw fewer errors and quicker approvals. The pharmacy now plans to add automated accounting workflows and digital signatures. The change improved efficiency and made operations more resilient.

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Discount Tire - Retail - Large

Scottsdale, USA

Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales... opportunity during peak times. OpenText enabled better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.

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Discount Tire - Retail - Large

Scottsdale, USA

Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales... opportunity during peak times. OpenText enabled better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.

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Discount Tire - Retail - Large

Scottsdale, USA

Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales... opportunity during peak times. OpenText enabled better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.

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Discount Tire - Retail - Large

Scottsdale, USA

Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales... opportunity during peak times. OpenText enabled better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.

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The Dutch Group - Retail - Medium

Square 9's GlobalSearch, GlobalCapture, and TransformAI helped the Dutch Group automate accounts payable and reduce manual invoice processing. The company integrated... Square 9 with their ERP, PDI, to eliminate data silos and improve financial visibility. Staff now quickly find invoice and payment information, saving time and reducing errors. AI-powered document capture increased accuracy and freed pharmacists from manual data entry. The Dutch Group reports positive feedback and greater efficiency across accounting and pharmacy operations.

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Recent adoption and success with Content Management Systems software in Education

 

myShakespeare - Education - Small

USA

Backdrop helped myShakespeare migrate from Drupal 7 to a more cost-effective platform. The migration took 400 hours over 9 months.... The new site supports over 1 million monthly visits from students and teachers. Backdrop enabled seamless integration with Clever and Google Classrooms. The team built a custom module for media migration and contributed fixes to open-source modules.

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Princeton University - Education - Large

Princeton, USA

Pantheon helped Princeton University move 575 WordPress multisite websites to its WebOps platform. The IT team faced slowdowns and high... maintenance with their old on-premises solution. Pantheon automated routine tasks and improved site performance, with a Lighthouse score of 86 and a 2-second Largest Contentful Paint. The web team now focuses on building new sites and supporting content teams. Pantheon’s support team provides regular technical reviews and fast response times.

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Pittsburgh Public Schools - Education - Large

Pittsburgh, USA

Pittsburgh Public Schools used Read&Write and OrbitNote to help 20,000 students across 54 schools. Many students struggled with reading and... writing, which lowered their confidence. Teachers needed tools that worked together for all learners. Read&Write and OrbitNote made grade-level content accessible and improved digital literacy. Teachers saw more homework submissions and fewer classroom disruptions. Students became more independent and confident in their learning.

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William Carey University - Education - Medium

Hattiesburg, USA

Cascade CMS helped William Carey University migrate from a custom CMS to a modern, accessible platform. The university reduced its... website from about 1,600 pages to 300, removing broken links and outdated files. Accessibility scores improved from the 50s–60s to the 80s–90s. Content creators gained control over their pages with safe publishing workflows and granular permissions. The developer now spends less time on routine edits and more on strategic projects.

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Wilmington University - Education - Large

New Castle, USA

Modern Campus Message helped Wilmington University boost student engagement. The admissions team used two-way texting to reach 3,000 applicants and... new students. Engagement rates rose from 30.5% to 63% in under two years. More students sent in transcripts after receiving text reminders. Staff morale improved as students gave direct feedback and thanks. The solution made communication easier for busy, non-traditional students.

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Washington and Lee University - Education - Medium

Lexington, USA

Washington and Lee University used PairSoft to improve donor communication and document management. The development office faced a huge paper... backlog and needed a better way to handle files. PairSoft integrated with The Raiser’s Edge, making scanning and sharing documents easy. Staff no longer file paper, and remote employees access files anytime. Audits now take minutes instead of days. The university saw a big jump in staff effectiveness and faster donor communication.

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International School Augsburg - Education - Small

Augsburg, Germany

International School Augsburg used docuvita document management system to digitize over 1 million documents. The school automated invoice processing and... personnel file management. This reduced manual work and saved time for staff. Integration with ERP and accounting systems improved workflow and data security. Mobile access and advanced authorization increased transparency and document protection. The school now operates with less paper and more efficiency.

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West Mifflin Area School District - Education - Medium

West Mifflin, USA

DocFinity helped West Mifflin Area School District go paperless across five schools. The district scanned half a million pages, making... student records, transcripts, and board documents easy to find and share. Staff can now search, redact, and send documents quickly from any web browser. The guidance department handles transcript requests faster, even for records decades old. The new system improved disaster recovery, security, and response times for students and staff.

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Barry University - Education - Medium

Miami, USA

IST Management Services helped Barry University relocate and update its mail center to handle more packages as the student body grew. Using IST-Suite facilities... management software, they improved mailroom efficiency and saved $96,000 in the first year. The new package center features flexible loading, efficient package processing, and a large customer service area. IST also created a Student Work Study program for paid internships in the mailroom. The partnership focused on increasing efficiency and supporting the university’s growth.

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The University of Sydney - Education - Large

Sydney, Australia

ADEC Preview partnered with the University of Sydney to digitize its Calendar Archive. They scanned and converted calendars from 1852... into searchable PDF and Word files. The new online repository lets users search or browse official university records. Historians and academics can now access and research these documents easily. This project improved document management and access for the university community.

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Kaplan North America - Education - Very Large

Componize CCMS helped Kaplan North America cut costs and improve content management. Kaplan unified three content management systems into one,... reducing external and internal expenses. The platform enabled fast updates to test prep materials and supported multiple document types, including XML and non-XML formats. Kaplan now delivers consistent, high-quality content to over a million students. The solution streamlined workflows and improved digital content delivery across the organization.

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University of Louisville - Education - Large

Plone helps the University of Louisville manage web content for nearly 200 departments. The web team uses Plone to deploy... and support a large infrastructure. They guide departments in setting up and using Plone sites. The case study explains their deployment process, support structure, and hardware. It also discusses challenges and future plans for their content management system.

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Griffith University - Education - Very Large

Squiz DXP Content Management helped Griffith University build a new student portal. The portal integrates over 22 systems for a... 360-degree student view. Students can enroll, pay fees, and track progress without staff help. Personalized widgets like Noticeboard and My Schedule keep students informed. After launch, 52.6% of students rated the portal Excellent. The portal now handles up to 500,000 sessions per month.

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Terence Tao - Education - Small

WordPress powers Terence Tao's website, making advanced math research easy to share. The site lets Tao publish research, blog posts,... and multimedia content. WordPress helps him connect with a global audience. Its flexibility supports both detailed research and community engagement. The platform adapts to creative academic projects.

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A fictional university - Education

Docsvault helped a fictional university in the education sector automate administration and reduce paperwork costs. The university faced challenges with... manual processes, low funding, and poor collaboration. Docsvault digitized documents, improved information retrieval, and enabled secure, centralized storage. Automated workflows and e-forms streamlined admissions and teacher recruitment. The solution increased efficiency, collaboration, and compliance for the university.

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The Content Management Systems Blueprint for Better Selection Decisions in Manufacturing

 

Rheem - Manufacturing - Large

Atlanta, USA

Acquia DAM helped Rheem manage digital assets across global divisions. Before, teams used Excel and email to share product data,... which was slow and hard to track. With Acquia DAM, Rheem set up a single source for product information and digital files. Teams now share assets with dealers and partners quickly. The system saves time, controls access, and supports e-commerce growth. Users can easily update, resize, and share content for different retailers.

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Würth Elektronik GmbH & Co. KG - Manufacturing - Large

Waldenburg, Germany

Würth Elektronik uses ELO Digital Office's ECM solution for smart e-mail management. The company files e-mails fully automatically and based... on transactions. This prevents information loss and supports legal compliance. The solution integrates with existing e-mail infrastructure. It benefits departments like accounting and purchasing by streamlining processes and reducing e-mail overload.

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SPRINTURF - Manufacturing - Medium

Mount Pleasant, USA

DocStar Enterprise Content Management helped SPRINTURF save 40 accounting hours per week. The company used DocStar to centralize accounting from... three facilities and automate manual document management. Vendor invoices now move through accounting in real time. SPRINTURF reduced time spent on purchase orders by two-thirds. The solution improved project cost visibility and made the company more competitive in bidding.

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Spencer Fluid Power - Manufacturing - Large

Auburn, USA

GRM helped Spencer Fluid Power automate invoice processing. Manual data entry caused errors, delays, and lost invoices. GRM's cloud-based workflow... digitized accounts payable, enabling 2,500 vendors to submit invoices online. The new system cut invoice processing costs by over 60%. Accounts payable productivity tripled, and the team now processes 5,000 invoices monthly without errors.

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Bratex Dachy - Manufacturing - Medium

Poland

Bratex Dachy used a custom web app called RoofingCAD to help design roofing materials. The app lets contractors and retail... customers calculate the exact materials needed for a roof. It supports B2B users with offer management and integrates with their business system. Key features include roof visualization, material calculation, and automatic document generation. The tool improved customer service, design processes, and purchasing for Bratex Dachy.

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UFP Industries - Manufacturing - Large

Grand Rapids, USA

Syndigo helped UFP Industries speed up product launches by 60%. The platform improved content accuracy to over 90%. Real-time updates... and bulk editing made catalog management faster. UFP Industries saw a 60% increase in sales and higher customer satisfaction. The team found Syndigo easy to use and quick to set up. Shopper experiences improved with better images and accurate product details.

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PPG Industries - Manufacturing - Very Large

Pittsburgh, USA

ComSci helped PPG Industries improve IT cost visibility. Managers now track spending and validate charges with dashboards. The solution replaced... a legacy system, making data more accurate and easy to use. PPG uses ComSci modules for billing, demand management, and analytics. This led to better control of IT consumption and reduced overall spend.

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PPG Industries - Manufacturing - Very Large

Pittsburgh, USA

ComSci helped PPG Industries improve IT cost visibility. Managers now track spending and validate charges with dashboards. The solution replaced... a legacy system, making data more accurate and easy to use. PPG uses ComSci modules for billing, demand management, and analytics. This led to better control of IT consumption and reduced overall spend.

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PPG Industries - Manufacturing - Very Large

Pittsburgh, USA

ComSci helped PPG Industries improve IT cost visibility. Managers now track spending and validate charges with dashboards. The solution replaced... a legacy system, making data more accurate and easy to use. PPG uses ComSci modules for billing, demand management, and analytics. This led to better control of IT consumption and reduced overall spend.

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Kaiser Spezialartikel GmbH - Manufacturing - Small

Arnsberg, Germany

Kaiser Spezialartikel GmbH used Contao Open Source CMS to build their website. The project was implemented by leycom - media... solutions. The site features several Contao extensions, including FlexSlider and rocksolid-custom-elements. The case highlights the use of Contao for a trade and industry business. No specific results or metrics are mentioned in the content.

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Southern Champion Tray - Manufacturing

IntelliChief AI-powered robotic automation helps Southern Champion Tray automate accounts payable and sales order management. The solution integrates with JD... Edwards and E-Business Suite. It delivers touchless invoice processing, automatic GL coding, and real-time ERP integration. Southern Champion Tray achieved up to 95% straight-through processing for invoices and orders. The company saw up to a 90% reduction in processing costs and up to a 98% improvement in processing time.

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Global manufacturing company - Manufacturing - Very Large

Author-it CCMS helped a global manufacturing company save over $3 million each year by cutting translation costs. The company reused... 60–70% of its content, making work faster and reducing duplication. Net Promoter Score for product documentation rose from 6 to above 8. Author-it enabled single-source publishing and improved compliance. The company now delivers consistent, high-quality content worldwide.

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Content Management Systems in Action in Other Industries

Transavia France - Airlines - Large

Paris, France

Syskit Point helped Transavia France automate Microsoft 365 access reviews. The airline cut review times by 70%. They improved visibility... into license usage and SharePoint ownership. Storage usage dropped by 25% after optimizing file versioning. The IT team now spends less time on manual tasks. Governance is more scalable and easier to manage.

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Security Industry Specialists (SIS) - Security And Investigations - Large

Culver City, USA

Applications Manager helped Security Industry Specialists save 75% in operation costs. SIS automated tasks and saved 500 hours per year.... The platform gave SIS real-time visibility into its hybrid, multi-cloud environment. Staff productivity increased as manual work dropped. SIS quickly resolved issues in access control and asset tracking. The team now monitors all IT systems from one dashboard.

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AMD - Semiconductors - Very Large

Santa Clara, USA

AMD used MadCap IXIA CCMS to manage technical documentation. Before, their team struggled with inconsistent content, high localization costs, and... slow document production. After switching, AMD cut localization costs by 50% and more than doubled writer productivity. The solution improved content reuse, brand consistency, and translation accuracy. AMD now publishes in up to 21 languages each month.

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- Large

A $400M+ company needed to replace its old AngularJS component library. Hiring for AngularJS was impossible, and teams used many... frameworks. They chose Web Components to avoid locking into one framework. Now, teams can use React, Vue, or any framework. This cut duplicate work and made upgrades easier. The company saves time and avoids costly redesigns.

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Xcede Group - Professional Services - Medium

London, UK

Saltbox by Vision33 helped Xcede Group modernize its finance operations. Before, Xcede Group spent hours on manual work because Sage... Intacct and RSM InTime were not connected. Saltbox automated the entire transaction process. Now, tasks that took a full day are done in just a few clicks. Xcede Group improved speed, accuracy, and efficiency in global finance management.

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Irish farmers (early adopters) - Agriculture - Small

Ireland

ZenaDrone 1000 secured funding to deploy 20 drones for Drone as a Service in Ireland. Irish farmers use these drones... for precision agriculture, including plant health monitoring and weed spraying. The drones feature autonomous flight and advanced sensors for accurate data collection. Each drone can generate over $100,000 annually. This project aims to modernize farms and reduce labor and emissions.

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ACC Columbia Jet Service GmbH - Aviation - Small

Germany

ACC Columbia Jet Service GmbH chose the Amagno Document Management System to improve their workflow. They wanted to get back... to adding value and work smarter. Amagno helped them manage documents and automate processes. The system supports legal, audit, and fiscal requirements. This made their work easier and more efficient.

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Driving ROI and results: Understanding the Impact of Content Management Systems in Consumer Goods

 

WD-40 Company - Consumer Goods - Medium

San Diego, USA

MasterControl helped WD-40 Company manage quality across 20 contract manufacturers in 70 regions. The company unified communication and processes with... a single quality management system. This reduced confusion and improved bill of materials (BOM) processes. WD-40 now keeps all product data, specifications, and documentation in one place. The result is faster, more accurate production and better product consistency.

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Oatly - Consumer Goods - Medium

Malmö, Sweden

WeTransfer partnered with Oatly to fight against Amendment 171, which targeted plant-based product labeling. They created a unique CAPTCHA campaign... to raise awareness about plant-based dairy censorship. Over 500,000 people interacted with the campaign on WeTransfer. 450,000 signed the petition. The campaign contributed to the withdrawal of Amendment 171 by the EU.

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Melitta Europa GmbH & Co. KG - Consumer Goods - Large

Minden, Germany

Melitta Europa modernized its product data management for retail by switching to pirobase PIM. The company now uses a single... platform to manage and publish product data across all European subsidiaries. Automated machine-to-machine communication via GDSN reduces manual work and ensures consistent product information. The new system acts as the single point of truth for all product data. Melitta benefits from standardized, automated, and high-quality data processes.

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Melitta Europa GmbH & Co. KG - Consumer Goods - Large

Minden, Germany

Melitta Europa modernized its product data management for retail by switching to pirobase PIM. The company now uses a single... platform to manage and publish product data across all European subsidiaries. Automated machine-to-machine communication via GDSN reduces manual work and ensures consistent product information. The new system acts as the single point of truth for all product data. Melitta benefits from standardized, automated, and high-quality data processes.

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L'Oreal Paris - Consumer Goods - Very Large

Paris, France

L'Oreal Paris used django CMS to relaunch their Men Expert website. Moccu agency built a responsive, stylish site using django... CMS's modular approach. The platform let content authors edit directly on pages and manage media in multiple formats. The team used ARIA standards for accessibility and optimized assets with SVG and icon fonts. The result was a fast, personalized website tailored to L'Oreal's needs.

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E.T. Browne Drug Co. - Consumer Goods - Medium

Nintex Workflow and Equilibrium's Mediarich OneViewer helped E. T. Browne Drug Co. automate label and packaging approvals. The solution delivered...a 5005% ROI and $29 million in value over five years. Payback happened in just four days. The workflow supports over 450 file types, improving review speed and accuracy. E.T. Browne now manages packaging production at scale, supporting global growth.

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Belwith Keeler - Consumer Goods

WebriQ Studio built a composable B2B eCommerce platform for Belwith Keeler. The platform connects with JD Edwards ERP for order... fulfillment and accounts payable. Features include product and collection shopping, quick order forms, quotes, and custom pricing. Swell.is powers the back end. The solution streamlines payments, shipping, and designer tools for Belwith Keeler's business customers.

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Driving ROI and results: Understanding the Impact of Content Management Systems in Non Profit Organization Management

 

Samaritans - Non Profit Organization Management - Large

London, UK

Torchbox ran a six-day brand awareness campaign for Samaritans using Spotify Ad Studio. The campaign reached over 56,000 unique listeners... with a 100% listen-through rate. Each listener cost less than 1p, making it more cost-effective than YouTube ads. The campaign was shortlisted for a Digiday Award for Social Good. Samaritans saw Spotify as a strong tool for reaching new audiences.

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Water For People - Non Profit Organization Management - Small

Denver, USA

Contentful helped Water For People move from a costly dynamic site to a static website. The new platform made it... easy for non-technical editors to publish and manage content. Page load times improved 6x and new websites launched in just 2 days. The team could now collaborate globally and reshare content easily. Contentful’s API-first approach enabled faster mobile app development and reduced overhead costs.

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West-Central Independent Living Solutions (WILS) - Non Profit Organization Management - Small

Missouri, USA

Document Locator helped WILS save 20 hours per week on payroll by digitizing time sheet processing. The team scanned and... indexed documents, reducing manual data entry and eliminating the need for costly filing cabinets. Audits became faster, with preparation dropping to just a day or two and no errors found. WILS also improved quality control and integrated DocuSign for digital signatures. Records are now safer and easier to access, supporting compliance and disaster recovery.

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TB Alliance - Non Profit Organization Management - Small

New York, USA

TB Alliance needed a better way to manage contracts with global partners. Their old SaaS contract management system had glitches... and poor support. They switched to DocuVantage for document management and contract administration. After one year, TB Alliance found the new system reliable and customizable. The change improved their contract process and user experience.

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UNICEF Aotearoa NZ - Non Profit Organization Management - Medium

Wellington, New Zealand

Prismic helped UNICEF Aotearoa NZ cut campaign launch times to just 3 to 6 hours. The marketing team now builds... donation pages without IT help, using reusable page sections. This keeps every campaign on brand and mobile-friendly. Receipts that once took days now send in under a minute. The team can respond fast to emergencies and keep donor trust high.

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YWCA Toronto - Non Profit Organization Management

Advantage CSP E-Commerce helped YWCA Toronto boost community and member engagement. The platform unified information architecture and improved user experience.... Administrators now use easy content tools for better engagement. YWCA Toronto increased revenue with integrated online donations and digital services. The solution ensures accessibility compliance for all users.

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The Latest Content Management Systems Deployments delivering value in Hospitality

 

A major cloud data service in the hospitality industry - Hospitality - Large

Pronovix built a developer portal for a major cloud data service in hospitality. The portal makes it easy for partners... to find and use APIs. It features a clear API catalog, detailed documentation, and a partner program. The onboarding process is simple and guides users step by step. The portal improves the developer experience and supports both technical and non-technical users.

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The Meritage Collection (Pacific Hospitality Group) - Hospitality - Large

Irvine, USA

FINE built a custom CMS for The Meritage Collection, unifying websites for over 15 hotel brands. The new platform lets... each property manage its own site while keeping a consistent brand look. Guests can easily book rooms, find events, and join loyalty programs. The system helps hotel teams launch new sites fast and manage complex event calendars. This digital solution drives more bookings and builds guest loyalty across all properties.

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El Camino Travel - Hospitality - Small

Washington, USA

El Camino Travel used Memberful to build a strong online community for women travelers during the covid pandemic. The platform enabled... members and travel experts to connect, share advice, and support each other. El Camino Travel created a verified expert system and curated monthly travel guides to maintain quality. After lockdowns, they shifted focus to in-person group trips and bundled memberships. Their approach helped experts gain clients and fostered a trusted, safe space for women travelers.

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Hostfully - Hospitality - Small

San Francisco, USA

Hostfully replaced Pardot with Conversion's AI layer to automate lead scoring and email personalization. The team used to clone over... 100 email segments for different audiences. Now, Conversion's AI generates content variations from a single template. Lead scoring is based on natural language, not static rules. Hostfully can now segment ad audiences by competitor interest. The team is testing multilingual personalization and property-level data enrichment.

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Top Villas - Hospitality - Small

Orlando, UK

Hygraph helped Top Villas, a luxury vacation rental portal, streamline content workflows for over 1,000 villas. Before Hygraph, content changes... required developer help, slowing updates and limiting flexibility. With Hygraph, the content team can now build and update pages quickly, reducing page creation time from a week to less than an hour. The new setup supports both mobile and desktop users, improves SEO, and keeps content current with features like content federation and scheduled publishing. Top Villas now delivers a better user experience and manages costs as they grow.

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Marriott Vacations Worldwide Corporation - Hospitality - Large

Orlando, USA

Marriott Vacations Worldwide used Docmosis to replace a discontinued document generation tool. The team needed to automate tourism document creation... using Microsoft Word templates. Docmosis provided fast setup and strong technical support, solving issues with multiple users and improving performance. The company appreciated extended trial licensing and excellent customer service. Now, document generation for contracts and agreements works smoothly.

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The Content Management Systems Blueprint for Better Selection Decisions in Marketing And Advertising

 

Alt Studios - Marketing And Advertising - Small

Cape Town, South Africa

Alt Studios, a leading South African development agency, adopted ApostropheCMS to manage large, multilingual websites. They needed a scalable solution... for projects like a 21,000-page tourism site in 10 languages. ApostropheCMS enabled faster project delivery, cutting development time by 50% for Toyota Racing and reducing costs by 45%. The platform’s reusable component libraries and easy content management improved efficiency. Alt Studios now delivers high-quality digital projects on time and under budget, increasing client retention.

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Mustard Seed eCommerce Inc - Marketing And Advertising - Small

USA

SeedProd helped Mustard Seed eCommerce Inc speed up web development for client projects. The agency used SeedProd to launch professional... landing pages in under 30 minutes, replacing slow manual processes. Clients could preview sites early, give feedback, and start ranking in search engines before launch. SeedProd’s tools let clients collect leads and build brand awareness from day one. The Theme Builder feature made custom WordPress theme creation much faster and easier.

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Burning River Digital - Marketing And Advertising - Small

USA

WPBakery helped Burning River Digital fix a locked website for their client, Sciarappa Construction. The old site required outside help... for every update, slowing marketing and raising costs. With WPBakery, Burning River Digital redesigned the homepage and gave the client full control over content. The client now saves time and money by making updates themselves. WPBakery support quickly solved a mobile issue, speeding up delivery and boosting satisfaction.

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WER GmbH - Marketing And Advertising - Medium

Germany

Neos CMS powers WER GmbH’s web shops for branded promotional materials. Over 8,500 users access 20 sub-shops, processing 8,000 orders... yearly. Neos enables custom account, shopping cart, and checkout features. The platform supports quota allocation, role management, and SAP integration. WER GmbH gains a competitive edge with tailored B2B and B2C store solutions.

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Paragon Customer Communications - Marketing And Advertising - Very Large

Harmonie Communication Suite from Sefas helped Paragon Customer Communications manage complex, high-volume print data and integrate with their Factory Management System. Paragon used the... platform to deliver targeted, multi-channel customer communications, including print, email, SMS, and web. The solution enabled fast onboarding of 50 storecard brands, improved document personalization, and reduced production of irrelevant content. Paragon achieved cost savings, increased flexibility, and enhanced data security for its blue chip and financial clients. The platform also supported environmental goals by optimizing resources and encouraging digital channels.

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Publipresse - Marketing And Advertising - Small

October CMS helped Publipresse cut development time in half compared to Drupal. The agency switched all projects to October CMS... within six months. Publipresse found the backoffice simple and intuitive, saving time on training and support. Their web designers gained full control over markup, improving design quality. Publipresse now delivers custom web solutions faster for clients in many industries.

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Recent adoption and success with Content Management Systems software in Health Wellness And Fitness

 

Fortune 500 healthcare company - Health, Wellness And Fitness - Very Large

Triptych helped a Fortune 500 healthcare company save over 16,000 hours each year on content customization. The company cut more... than $500,000 in annual marketing spend while supporting a growing network of 72,000 sales agents. Triptych's automation platform replaced manual creative processes, letting creative teams focus on other work. Agents now create personalized content in minutes, not days. The partnership continues to drive ROI and support new business divisions.

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Ascendis Health Limited - Health, Wellness And Fitness - Large

Gauteng, South Africa

Ascendis Health used IBM Controller to unify financial reporting across 134 entities. Before, they relied on manual spreadsheets, which led... to errors and limited visibility. With IBM Controller and Cognos, they now consolidate data monthly, improving accuracy and control. Management can access up-to-date financials and spot risks early. The new system supports better decision-making and compliance for the global health group.

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Ascendis Health Limited - Health, Wellness And Fitness - Large

Gauteng, South Africa

Ascendis Health used IBM Controller to unify financial reporting across 134 entities. Before, they relied on manual spreadsheets, which led... to errors and limited visibility. With IBM Controller and Cognos, they now consolidate data monthly, improving accuracy and control. Management can access up-to-date financials and spot risks early. The new system supports better decision-making and compliance for the global health group.

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Poppins - Health, Wellness And Fitness - Small

USA

Poppins used Emitrr’s HIPAA-compliant messaging to help parents get fast pediatric guidance. The platform connects families with pediatric clinicians and... coaches via secure text and calls. Emitrr enabled automated responses and secure conversations, even outside business hours. Poppins resolved 90% of cases on the platform and reduced parent stress by 67% in two months. The service achieved a 94 NPS score, showing high satisfaction among families.

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TDS Dental Care - Health, Wellness And Fitness - Small

TDS Dental Care wanted to improve their clinic’s digital presence and patient engagement. They needed a custom app to manage... appointments, share dental resources, and display services online. The solution used Directus as a headless backend, with a Flutter app for patients and a Next.js control panel for staff. The platform included Firebase for backend operations and Razorpay for payments. Hosting on Digital Ocean ensured strong security and scalability.

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Wondr Health (formerly Naturally Slim) - Health, Wellness And Fitness

Dialogs helped Wondr Health build a web portal and custom LMS to scale their behavior-change program online. The solution improved... user experience, enabled bulk onboarding, and increased participant satisfaction. Revenue grew 5x after launching the MVP and 6x more after scaling. Wondr Health achieved 30-75% yearly revenue growth for 4 years and 30x revenue growth from proof of concept to scale. The company reached a $200M exit and maintained 50% EBITA of top line revenue.

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The Content Management Systems Blueprint for Better Selection Decisions in Financial Services

 

A leading US mortgage financing company - Financial Services - Large

USA

Generis' CARA platform helped a top US mortgage financing company modernize its document management. The company faced high costs and... slow processes with its old system. CARA unified all documents in a secure, cloud-based workspace. Teams now manage configurations without vendor help. The platform improved compliance, access control, and user adoption.

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First Sentier Group - Financial Services - Large

Sydney, Australia

First Sentier Group used Objective Keystone to automate disclosure document management. Manual PDF markups and email reviews caused delays and... risked errors. With Objective Keystone, the team now produces documents in seconds, not days. They reduced manual work and improved audit transparency. The solution helped manage regulatory risk and speed up product launches.

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Covius - Financial Services - Large

Messagepoint helped Covius cut change cycles by 50% and boost document composition efficiency by 40%. Covius replaced outdated, siloed systems... with Messagepoint’s centralized content hub and Composer. This reduced their template count by over 66%, saving time and reducing errors. Covius now manages mortgage communications faster and with better compliance. The platform’s no-code UI lets business users make updates quickly, improving speed and control.

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NettWorth Financial Group - Financial Services - Medium

Docupace helped NettWorth Financial Group cut audit findings by over 90%. The company needed better document management to handle growth... and strict regulations. Docupace provided a central document repository and strong audit features. Advisors now access documents easily and securely. NettWorth saw higher productivity, lower paper costs, and better compliance.

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Leading U.S. mortgage servicer - Financial Services

Doxim Customer Communications Management (CCM) helped a leading U. S. mortgage servicer gain full control over their file production process....The company needed a solution to manage complex customer communications. Doxim CCM provided tools for better oversight and efficiency. The mortgage servicer improved their workflow and communication management. No specific metrics or customer quotes are mentioned.

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ABC Financial Services, LLC - Financial Services - Medium

LaserVault ViTL helped ABC Financial Services switch from EMC DataDomain to a more cost-effective backup solution for IBM i. The company needed... compatibility with Cohesity and BRMS, and ViTL provided seamless integration. Backup times improved by adding more drives, reaching 1.3 GB/s with 12 drives. The transition was smooth, and support from LaserVault was helpful. ViTL simplified twice-weekly backups of 85TB and reduced maintenance costs.

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Recent adoption and success with Content Management Systems software in Media Production

 

Sakal Media Group - Media Production - Large

Pune, India

Sakal Media Group used Quintype's Bold platform to power both print and digital content. They needed a CMS that could... handle their print-first workflow and digital needs. After switching to Bold, e-Sakal achieved 99.5% uptime. The team saw a 30% increase in efficiency. Quintype helped Sakal Media transform their digital newsroom.

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Democracy News Alliance (DNA) - Media Production - Small

Berlin, Germany

Superdesk helped the Democracy News Alliance (DNA), led by dpa Deutsche Presse-Agentur, create a platform for monitoring democracy worldwide. DNA needed a... system to import and manage content from multiple news agencies in one workflow. Superdesk enabled editorial collaboration, content normalization, and controlled access for users. The platform supports structured democracy reporting and international teamwork. Users praised its clear structure and easy navigation. DNA can now expand with new agencies and content streams without changing the core system.

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NPR - Media Production - Large

Washington, USA

NPR used Embedly’s Cards to automate sharing local stories from member stations. The Local Stories Project needed a way to... distribute stories from 32 states efficiently. NPR chose Embedly over building an in-house solution due to time and cost. Now, each story is shared as a card, making content reach wider audiences. Automation was key to the project’s success.

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Roularta Media Group - Media Production

BlueConic helped Roularta Media Group manage customer consent and privacy. Roularta used BlueConic to centralize consent management and comply with... privacy rules. The platform let Roularta personalize website experiences even when users limited consent. Roularta also used look-alike modeling to expand target audiences and increase revenue. Advertising partners reached small, engaged groups with relevant ads.

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CinemaBlend - Media Production

Disqus helps CinemaBlend turn casual readers into regular contributors. CinemaBlend uses Disqus to boost reader loyalty. The platform also helps... them optimize their content strategy. Disqus provides tools to build a stronger audience. The case highlights benefits for media production companies.

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Content Management Systems in Action in Construction

 

AUI Partners - Construction - Medium

Fort Worth, USA

AUI Partners used Paperless Environments' pVault and APFlow to automate their accounts payable workflow. Before, their AP team spent hours... chasing missing invoices and reconciling vendor statements. With the new system, they scanned, indexed, and routed documents electronically. This saved the team hours each month and improved compliance. Project managers could approve invoices faster, even from remote job sites.

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Hitachi Construction Machinery Europe (HCME) - Construction - Medium

Oosterhout, Netherlands

Templafy helped Hitachi Construction Machinery Europe save 2,010 working hours in one year by streamlining document workflows. Employees now access... all brand assets, templates, and email signatures from a single, cloud-based library. Before Templafy, staff struggled to find materials and maintain brand consistency. Now, 87% of documents are created through Templafy, ensuring up-to-date branding. The platform integrates with Microsoft Office, making it easy for 600+ employees to use approved materials.

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RMH Group - Construction - Small

Denver, USA

Resilio Active Everywhere helped RMH Group, a leading AEC engineering firm, securely synchronize 30 TB of engineering data across Denver and Phoenix offices. The platform improved... disaster recovery, reduced file access latency, and enabled remote and field-based teams to work efficiently. RMH Group met strict compliance requirements for federal and regulated projects. The small IT team benefited from minimal administration and strong vendor support. Resilio's peer-to-peer architecture ensured always-on data protection and operational simplicity.

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ffbk Architekten - Construction - Small

Zurich, Switzerland

Magnolia CMS helped ffbk Architekten organize over 70 projects into a dynamic, structured website. The new platform made it easy... for clients to find relevant work using filters for typology, status, and region. The site has delivered five years of stable performance and supports efficient client acquisition. The structured data now prepares the firm for future AI-powered archive search. Magnolia's grid design matches business areas, making navigation simple for users.

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Interface Landscapes - Construction - Small

Info-Organiser helped Interface Landscapes save time and boost efficiency in project management. The company switched from paper-based filing to electronic... document management. Staff now quickly find quotes, invoices, and client records using indexing and email archiving features. Office productivity improved, customer responsiveness increased, and the business reduced its environmental footprint. The flexible system fits different user styles and workflows.

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The Content Management Systems Blueprint for Better Selection Decisions in Publishing

 

Which? - Publishing - Large

London, UK

PilotBean powered the Which? Local website for Which?, the UK's largest consumer organisation. The project aimed to create a consumer-driven...review platform focused on local businesses in Birmingham. After a successful test, the site expanded nationwide in 2007. Over 200,000 paid subscribers now use the site. PilotBean's CMS enabled ongoing improvements and growth.

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taz.die tageszeitung - Publishing - Medium

Berlin, Germany

taz. die tageszeitung uses InterRed to produce its e-paper editions and website. The publisher automates layout processes with InterRed’s AI...solution. This helps taz improve efficiency and maintain high journalistic standards. About 250 employees work at the main site in Berlin. The solution supports cost-effective, high-quality e-paper development.

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The Mathrubhumi Printing and Publishing Company Ltd. - Publishing - Large

Kozhikode, India

The Mathrubhumi Printing and Publishing Company Ltd. used Atex solutions for their publishing needs. The project focused on improving digital... and print content creation. Atex provided tools for multi-channel publishing and digital asset management. The case highlights the use of advanced content management for a major Indian publisher. Results or specific metrics are not mentioned in the content.

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Hanley Wood Media - Publishing - Medium

Washington, USA

Categorical’s Curation Desk helped Hanley Wood Media speed up content publishing. Editors now use drag-and-drop tools to publish to 40+... e-newsletters in minutes. The new workflow saves time and boosts efficiency. Digital revenue grew quickly in just four months. Editors feel more empowered and can focus on what matters most. Hanley Wood aims to reach its digital revenue goals faster.

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NPG Newspapers - Publishing - Medium

BLOX Audience+ helped NPG Newspapers convert more digital readers into paying subscribers. NPG migrated four publications to Audience+, using it... for paywalls, subscriptions, and custom offers. The solution removed extra steps for digital-only subscribers, making sign-up easier. This reduced abandoned order forms and improved the user experience. NPG now offers trial, combo, and print/digital packages with a streamlined payment process.

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Content Management Systems in Action in Consumer Electronics

 

Cricut - Consumer Electronics - Medium

South Jordan, USA

Cricut used Lilt to improve translation quality and speed for global expansion. Before Lilt, Cricut had manual, slow, and inconsistent... localization processes. Lilt’s AI-powered platform automated workflows and centralized translation management. Cricut saw faster translations, better quality, and lower costs. The team now delivers a consistent product experience worldwide.

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Global Consumer Technology Brand - Consumer Electronics - Very Large

TrainAI by RWS helped a global consumer technology brand build an AI-powered video storytelling feature. The challenge was to train... the AI with data in 20 languages, covering complex grammar and edge cases. TrainAI generated 100,000 structured synthetic data objects, enabling fast, accurate multilingual AI training. Human validation and prompt engineering improved English pass rates from 15% to 99%. The project delivered a reusable framework for future AI initiatives.

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Global Consumer Technology Brand - Consumer Electronics - Very Large

TrainAI by RWS helped a global consumer technology brand build an AI-powered video storytelling feature. The challenge was to train... the AI with data in 20 languages, covering complex grammar and edge cases. TrainAI generated 100,000 structured synthetic data objects, enabling fast, accurate multilingual AI training. Human validation and prompt engineering improved English pass rates from 15% to 99%. The project delivered a reusable framework for future AI initiatives.

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Global Consumer Technology Brand - Consumer Electronics - Very Large

TrainAI by RWS helped a global consumer technology brand build an AI-powered video storytelling feature. The challenge was to train... the AI with data in 20 languages, covering complex grammar and edge cases. TrainAI generated 100,000 structured synthetic data objects, enabling fast, accurate multilingual AI training. Human validation and prompt engineering improved English pass rates from 15% to 99%. The project delivered a reusable framework for future AI initiatives.

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BOSCH - Consumer Electronics

SaleSphere helps BOSCH digitize business processes for craftsmen. The app combines daily work tools with product information. BOSCH uses SaleSphere... for lead management and after-sales in one platform. The solution lets BOSCH focus on customer conversations. The app supports digital product presentations and efficient teamwork.

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The Content Management Systems Blueprint for Better Selection Decisions in Internet

 

Wattpad - Internet - Large

Toronto, Canada

Wattpad used Zesty. io to relaunch their Creator Portal. The marketing team gained full control over site updates without needing...developers. In one month, pageviews increased by 63%, users by 58%, and sessions by 66%. Compared to the previous year, pageviews jumped 1,317%. The site achieved a perfect Google Lighthouse speed score of 100. Zesty.io's headless CMS made content management faster and easier for Wattpad.

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Joblift - Internet - Medium

Hamburg, Germany

Joblift uses Cosmic to manage and deliver content across multiple markets. They serve job, press, and blog feeds in the... UK, Netherlands, and Germany. The team benefits from easy user roles and permissions. Uploading press releases is now faster and more efficient. Joblift reports a smoother process and improved content quality.

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Kibo - Internet - Large

Dallas, USA

Kibo, a leading SaaS commerce provider, used Webiny to embed a visual website builder for its users. This allowed customers... to create pages on their own while Kibo kept full control of its infrastructure. Webiny’s platform enabled fast deployment and easy customization. Kibo benefited from a scalable, self-hosted CMS that fit their enterprise needs. The solution improved user autonomy and streamlined site creation.

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CMSCritic - Internet

ProcessWire helped CMSCritic migrate from WordPress in just a week and a half. The team used a custom script to... import posts, pages, topics, and tags. They solved data conversion and template structure challenges. The migration allowed repeat imports and handled custom code. The result was a smooth transition to ProcessWire for content management.

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Trusted Shops - Internet

SmartDocuments helped Trusted Shops improve how they create legal documents for online shop owners. Trusted Shops needed a way to... handle more legal requests quickly and consistently. SmartDocuments provided easy training and tools to automate document creation. Staff learned the system in two days. The time needed for some documents was cut by more than half. This saved costs and made work less repetitive. Trusted Shops now gives better legal advice and keeps improving their documents with SmartDocuments.

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The Latest Content Management Systems Deployments delivering value in Food And Beverages

 

Nourysh - Food & Beverages - Small

Nourysh used Concrete CMS to replace Wix for their meal planning startup. They needed better user login, subscription, and interactive... features. Concrete CMS enabled user registrations, trial sign-ups, and meal plan personalization. After switching, Nourysh saw a 350% increase in traffic and over 200 sign-ups. The new workflow improved content review and team collaboration.

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AMANTE VERTE - Food & Beverages

Joomla 3. 8 and yootheme pro helped AMANTE VERTE build a website for their herbal tea farm in Brittany. The...site supports their business, which supplies high quality herbal teas to top French restaurants. The project required only basic features, with akeeba backup and jce added for site management. The result is a simple, responsive site that meets their current needs.

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Anheuser-Busch - Food & Beverages - Very Large

Systemware's Legacy Archive Processor helped Anheuser-Busch migrate off the ASG Mobius platform in under two weeks. The brewing company faced... a costly contract renewal and needed a fast, secure content management solution. Systemware completed the migration in as little as 36 hours, ensuring no business disruption. The new system improved compliance and security. Anheuser-Busch praised Systemware for delivering on their promise.

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KLN Family Brands - Food & Beverages - Large

ScerIS automated AP solution helped KLN Family Brands cut invoice cycle times by 50%. KLN processes 30,000 invoices annually across... four companies using ETCETERA ECM, EPM, and PAS for invoice management and workflow automation. The system saved KLN $100,000 per year and delivered ROI in 14.5 months. KLN added a new company without hiring more AP or AR staff. Remote scanning and digital workflows eliminated $2,500 in postage costs each year.

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The Latest Content Management Systems Deployments delivering value in Telecommunications

 

Vodafone Idea - Telecommunications - Very Large

Mumbai, India

Liferay DXP helped Vodafone Idea launch a unified digital marketplace for B2B and B2C users. The platform enabled fast partner... onboarding, reducing time from months to weeks. Non-telco offerings grew 38×, with transaction volume up 200× and value up 750×. Vi integrated partner onboarding, product management, and customer self-service in one system. Users now enjoy smoother transactions and improved grievance resolution.

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Telecom SPA - Telecommunications - Very Large

Telecom SPA replaced legacy Adobe and Oracle CMS systems with dotCMS in just three weeks. The company needed a fast,... scalable solution to manage digital experiences across 21 markets. dotCMS' API-first, multi-tenant platform enabled rapid site rebuilds and global content delivery. Now, a team of 15 developers and marketers can publish content quickly without IT bottlenecks. dotCMS' NoCode tools let content creators work independently, boosting agility and freeing up IT resources.

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A1, part of Telekom Austria Group - Telecommunications - Very Large

Vienna, Austria

A1, part of Telekom Austria Group, partnered with Innologica to improve their BSS/OSS systems. The solution supports 350,000 CRM customers... and manages 360,000 devices. It monitors 250,000 services and 150,000 end-users. The system handles over 3.4 million tickets and 522,000 installation requests. This partnership has enhanced workflows and customer experience for A1.

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Zain Jordan - Telecommunications - Large

Amman, Jordan

Nintex helped Zain Jordan automate complex compliance and governance processes. The company faced growing challenges as it expanded, with manual... workflows slowing operations and risking customer loss. By using Nintex, Zain Jordan streamlined compliance checks, improved data integrity, and enabled remote teams to work securely. Automation freed employees from paperwork, letting them focus on higher-value tasks. The result was faster, more accurate compliance and a boost in employee satisfaction.

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Content Management Systems in Action in Entertainment

 

Green Man Gaming - Entertainment - Medium

London, UK

Fastly helped Green Man Gaming switch from their old CDN provider to Fastly's Edge Cloud Platform. The migration took only... two months, much faster than the planned six months. Fastly's CDN and Next-Gen WAF gave Green Man Gaming more control and visibility over their traffic and threats. The team valued Fastly's transparency, hands-on support, and easy onboarding through AWS Marketplace. Green Man Gaming now enjoys reliable service and improved operational insight.

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Green Man Gaming - Entertainment - Medium

London, UK

Fastly helped Green Man Gaming switch from their old CDN provider to Fastly's Edge Cloud Platform. The migration took only... two months, much faster than the planned six months. Fastly's CDN and Next-Gen WAF gave Green Man Gaming more control and visibility over their traffic and threats. The team valued Fastly's transparency, hands-on support, and easy onboarding through AWS Marketplace. Green Man Gaming now enjoys reliable service and improved operational insight.

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Fox Sports Australia - Entertainment - Large

Arena Live Blog and Live Chat helped Fox Sports Australia boost fan engagement by 64%. Fox Sports used Arena to... add real-time chat, polls, and reactions to live sports coverage. This increased session times and return rates as fans interacted during matches. Arena's platform handled over 3 million page views per month with reliable uptime. Custom branding kept the Fox Sports look and feel consistent.

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The Latest Content Management Systems Deployments delivering value in Banking

 

CoBank - Banking - Large

Denver, USA

ActiveDocs helped CoBank automate and streamline legal document creation. CoBank reduced its template volume by nearly 80% using ActiveDocs. The... solution enabled over 1,100 users to generate documents quickly and accurately. Business rules and data integration improved consistency and reduced reliance on specialists. Employees now access all documents from a single workspace. Every document uses the latest approved template and data.

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IKB Deutsche Industriebank - Banking - Large

Düsseldorf, Germany

CoreMedia Experience Platform helped IKB Deutsche Industriebank migrate from three separate websites and CMSs to one unified platform. The bank's internal... team now controls content, reducing reliance on agencies and cutting costs. Over 30 modules were built and editors trained, giving teams autonomy to publish updates quickly. The new site features dynamic content, a reusable module library, and direct CRM integration for financing requests. IKB now benefits from improved governance, faster publishing, and a better customer experience.

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Summit Credit Union - Banking - Medium

Madison, USA

Automate by Fortra helped Summit Credit Union update its online loan application process. The new system launched in just two... months. Loan applications now move faster from start to finish. Employees no longer need to handle every step. Turnaround times dropped. The NetPromoter score rose from 7.25 to 8.25. Other teams are exploring RPA for more uses.

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Recent adoption and success with Content Management Systems software in Design

 

Annett Grauel - Design - Small

Germany

Annett Grauel, a web designer and photographer from Germany, uses Pulse CMS to build unique websites for small businesses and freelancers. She values the... freedom to design custom HTML and CSS layouts. Her clients, including kindergartens and schools, find it easy to update their own content without agency help. Pulse CMS offers a simple, secure, and database-free solution. Annett has relied on Pulse since 2011 for its reliability and ease of use.

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Design by George - Design - Small

USA

Design by George used ContentBox CMS to quickly build a website for a federal internship program. They had just six... weeks to launch the site. ContentBox let them create custom modules for student applications and staff selection. The team used features like blogging, comment moderation, and RESTful APIs. ContentBox’s modular design helped them deliver a robust solution fast.

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Smart Engineering and Design Solutions (SEDS) - Design - Small

Contentverse helped SEDS manage engineering project documents. SEDS used version control, secure access, and disaster recovery for ship design data.... The system created a digital archive for marine project files. Automated versioning reduced errors and confusion. Audit trails improved compliance and security. Off-site recovery kept operations running during outages.

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Recent adoption and success with Content Management Systems software in Pharmaceuticals

 

A global pharmaceutical company - Pharmaceuticals - Very Large

Zasio helped a global pharmaceutical company overhaul its records retention process. The company needed expert consulting and a new retention... management tool. Zasio reviewed and simplified 300 retention codes across 12 countries, reducing them by about 100. The Versatile platform automated updates, saving the records manager 40% of manual update time. Zasio’s team also provided privacy reviews and custom reporting, supporting compliance and risk management. The partnership has lasted over nine years, with ongoing consulting and support.

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A leading pharmaceutical organization - Pharmaceuticals - Very Large

RightFind Enterprise helped a global pharmaceutical leader give 40,000+ employees access to digital research content. The company needed to share... information internally and externally while staying compliant. RightFind Enterprise enabled the library to grow from a few textbooks to a global digital service. The platform adapted to the company's needs and fostered a strong partnership. The solution supported research integrity and compliance.

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Inc. - Pharmaceuticals - Medium

San Diego, USA

Veeva Development Cloud helped a San Diego biotech eliminate data reconciliation. The company built a single data foundation for clinical,... safety, and regulatory processes. This reduced trial costs by 70%. Data now flows through all systems without redundancy. The solution also minimized business and compliance risk.

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Content Management Systems in Action in Events Services

 

WECANDANCE - Events Services - Small

Belgium

WECANDANCE used FlippingBook to share festival materials with over 60,000 visitors and partners. Before, they sent static PDFs that were... hard to update and track. With FlippingBook, they delivered interactive, branded documents via a single link. Updates were instant, and everyone always had the latest info. The team now sends all client and partner materials this way, making communication easier and more professional.

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TED - Events Services - Large

New York, USA

TED used CaptionHub to overhaul its video subtitling and localization. The old system could not support 40,000 global volunteer linguists... or handle large video volumes. CaptionHub integrated with TED's platforms, enabling a new workflow and migrating tens of thousands of videos. Now, 38,948 translators use CaptionHub, supporting over 186,000 translations. TED's talks reach a global audience with accurate subtitles, helping spread ideas worldwide.

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Bureau of Digital - Events Services - Small

USA

Pulse helped Bureau of Digital gain control over their cash flow. The team struggled with spreadsheets and needed a simple... way to track finances for their events. Pulse let them see real-time cash flow and projections in one place. They could quickly adjust sales strategies based on event performance. Daily reconciliation with Xero ensured accuracy. The result was more confidence in financial decisions and less stress about revenue.

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The Latest Content Management Systems Deployments delivering value in Insurance

 

One80 Intermediaries - Insurance - Large

Boston, USA

Surefyre helped One80 Intermediaries automate manual underwriting and submission processes. The new platform integrated multiple systems and enabled instant quoting,... saving agents about 2.5 hours per policy. One80 saw a 67% increase in new policies issued over 36 months and a 44% rise in agents onboarded in one year. The solution improved data accuracy, reporting, and agent engagement. One80 now delivers faster, more accurate insurance services with Surefyre's automation tools.

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Uniprévoyance - Insurance - Medium

Paris, France

Oodrive Sign helped Uniprévoyance automate contract management for over 1. 3 million clients. The company shifted from serving large enterprises...to targeting small and medium businesses. With Oodrive Sign integrated into their OCCEA SaaS platform, sales teams can quickly create, modify, and sign contracts. The automation reduced workload for support teams and enabled Uniprévoyance to access new markets. Over 4,000 users now rely on the tool, driving significant revenue from the SME segment.

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The Content Management Systems Blueprint for Better Selection Decisions in Real Estate

 

Sunnon & Charlotte Property Management - Real Estate - Small

Charlotte, USA

Docupilot helped Sunnon & Charlotte Property Management cut lease preparation time by 80%. The team replaced manual, error-prone document creation... with automated workflows. Now, templates pull data directly from their database, ensuring 100% accuracy and high-quality documents. Annual template reviews replaced daily manual edits. Tenant satisfaction improved with seamless, unified signing and delivery. The company now updates forms and branding effortlessly, saving valuable hours each month.

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This Real Estate organization - Real Estate

Data Identification Manager helped a real estate company migrate legacy data to OpenText. The company struggled with unused user seats... and manual metadata tagging. Data Identification Manager automated metadata attribution and document migration. This improved productivity by reducing manual work. The solution expanded to more business units as needs became clear.

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Content Management Systems in Action in Research

 

Alfred Wegener Institute (AWI) - Research - Large

Bremerhaven, Germany

Serial to Ethernet Connector enabled the Alfred Wegener Institute to share real-time sensor data between virtual machines at the AWIPEV fjord observatory. The solution allowed... both optical and hydrographic sensors to access live PAR data for accurate exposure control and independent sensor management. This setup improved reliability for long-term marine monitoring in harsh Arctic conditions. The institute did not need to change its hardware, making the integration seamless. The observatory now supports stable, integrated data workflows for Arctic research.

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WiseEuropa – Fundacja Warszawski Instytut Studiów Ekonomicznych i Europejskich - Research - Medium

IMM platform helps WiseEuropa monitor media presence and analyze public debate impact. WiseEuropa uses IMM for tracking press, radio, TV,... internet, and social media mentions. The platform's analytics and XLS exports support strategic decisions and reporting to partners. WiseEuropa values IMM's easy-to-use tools, trend analysis, and regular training sessions.

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The Content Management Systems Blueprint for Better Selection Decisions in Human Resources

 

An industry-leading HR SaaS company - Human Resources - Large

Spinutech helped an industry-leading HR SaaS company double their weekly demo leads to 500. The team used a multi-channel digital... marketing strategy to drive conversions and improve campaign efficiency. Their approach led to a 58% increase in qualified leads year-over-year. The company also saw a 25% decrease in cost per lead. These results helped the HR SaaS company grow market share and generate more qualified leads.

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Namely - Human Resources - Medium

WorkRails helped Namely speed up their services sales process. Namely used WorkRails to connect Salesforce CPQ, Zuora, NetSuite, and Workfront... PSA. The new solution cut quote-to-order time from 14 days to minutes. Order-to-booking dropped from 3 days to seconds. Namely grew services revenue by over 100%. Clients now buy services faster and get more value from Namely.

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Driving ROI and results: Understanding the Impact of Content Management Systems in Consumer Services

New Horizon Security Services, Inc. - Security Services - Medium

USA

New Horizon Security Services, Inc. uses Onehub for secure file sharing and client portals. With 400+ employees and offices in... four cities, they needed a system to control access and manage permissions. Onehub lets them create employee and client portals, centralize documents, and customize access. Employees and clients get 24/7 access to needed files and information. Management controls who can post, view, or print documents. Automatic watermarking helps protect sensitive files. Onehub is now a core part of their daily operations.

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Spot Out Fabric & Floor Cleaning - Consumer Services - Small

Accrisoft launched a new website for Spot Out Fabric & Floor Cleaning. The site is mobile-friendly and easy to manage,... helping Spot Out attract more local customers. Integrated ServiceMonster software streamlines lead management. Since launch, the website generated 86 web form leads, with 19 in June. Strategic SEO and city-specific landing pages boost local search visibility and lead generation.

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Content Management Systems in Action in Sports

 

PGA of America - Sports - Large

Frisco, USA

Brightspot powers the PGA Championship’s digital experience for over 600,000 unique visitors. The platform supports real-time leaderboard updates every 120... seconds and delivers 123 million ad impressions during peak traffic. Brightspot centralizes content, integrates third-party data, and enables seamless editorial workflows for both web and mobile. The solution allows the PGA of America to balance on-site and remote fan needs, maximizing video-on-demand rights and automating targeted content delivery. The partnership ensures reliable, scalable performance for one of golf’s biggest events.

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Fitzroy Football Club - Sports

Siteglide helped Fitzroy Football Club rebuild their outdated website. The club needed a modern site to keep fans updated and... enable online transactions. Siteglide delivered a new site with eCommerce, events, and easy content updates. The club now sells merchandise and manages memberships online. Manual work dropped, and bookings and payments are faster. Members can sign up for newsletters and view galleries easily.

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Driving ROI and results: Understanding the Impact of Content Management Systems in Professional Training And Coaching

 

Mary Schillinger - Professional Training & Coaching - Small

USA

LiveBinders helped Mary Schillinger, a national education consultant, turn static training materials into interactive digital binders. Her binders have been... viewed over 50,000 times by educators in state programs, universities, and school districts. She uses LiveBinders to make training resources accessible long after sessions end. The platform allows her to update and reuse materials for over 10 years. Educators return to her binders for ongoing support and collaboration.

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The Paterson Center - Professional Training & Coaching - Small

Denver, USA

Fusionbox built custom Python software for The Paterson Center. The software helped transcribers create LifePlan and StratOp charts faster. It... let users share, edit, and print plans on any device. The new system cut operating costs by 80%. The project improved efficiency and digital access for Paterson's team.

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The Latest Content Management Systems Deployments delivering value in Automotive

 

Henry Ford Academy - Automotive - Large

Dearborn, USA

PageTiger helped Henry Ford Academy boost brochure engagement by 118%. The team created a mobile-friendly, interactive brochure to showcase their... training facilities. This new approach made it easier for prospects to explore and share information. Annual readership rose by 112%. Onsite visitor conversions increased by 50%.

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ALD Automotive - Automotive - Very Large

Paris, France

DocPath ayudó a ALD Automotive a superar problemas con su antiguo software de gestión documental. Antes, los procesos de impresión... eran lentos y la extracción de datos era difícil. DocPath implementó una solución de gestión de comunicaciones con el cliente que permitió la generación y envío masivo de documentos PDF firmados. Ahora, los departamentos pueden crear y modificar plantillas fácilmente y gestionar versiones de formularios. ALD mejoró la eficiencia operativa y la experiencia del cliente, consolidándose como líder en el sector de renting de vehículos.

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Driving ROI and results: Understanding the Impact of Content Management Systems in Computer Software

 

Intuit - Computer Software - Very Large

Mountain View, USA

Intuit used Mura to shift from desktop to online subscription-based software. The team focused on content personalization to build stronger... relationships with accountants. They redesigned firmofthefuture.com to be audience-centric, not product-centric. Mura and Blueriver helped launch the new platform in just a few months. The project delivered top KPIs and earned high internal recognition at Intuit.

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Recent adoption and success with Content Management Systems software in Medical Devices

Coalesce - Medical Devices

Cognidox Lean eQMS helped Coalesce manage large volumes of technical documents for medical device compliance. Coalesce needed a flexible system... that fit their business and worked with their existing operations. Cognidox supported fast implementation and helped Coalesce pass their ISO 13485 audit. Auditors praised the quality control and document structure enabled by Cognidox. The support team provided helpful guidance during setup.

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The Content Management Systems Blueprint for Better Selection Decisions in Management Consulting

 

Central Consulting Services - Management Consulting - Medium

Central Consulting Services used Acora CMS to build a knowledge and project tracking portal. The portal helps share project information... and professional development opportunities. It supports teams across Asia-Pacific, US, and Europe. The solution improves access to knowledge and project data for this quantity surveying firm.

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Recent adoption and success with Content Management Systems software in Apparel And Fashion

 

Odd Molly - Apparel & Fashion - Medium

Stockholm, Sweden

Odd Molly used Storyblok CMS to power its global e-commerce site. The brand sells fashion products in its own stores... and through external retailers, mainly in Sweden and Western Europe. Odd Molly's online store supports customers in the EU, Switzerland, Norway, Australia, and the USA. The site features AI merchandising, loyalty programs, user-generated content, and advanced CRM. Integrations include Centra for e-commerce and Yotpo for loyalty and UGC.

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