Reviews and Reputation Client Stories | Industry adoption & Deployment Successes

LogMeIn helped a large nonprofit organization improve remote IT support. The nonprofit switched from TeamViewer due to compatibility issues and complex processes. Their IT team of 30 supports over 5,...500 users. LogMeIn gave them faster connections and better user satisfaction. The team also saw increased efficiency in their support operations.
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RepTrak helped an Australian insurance company boost its ESG reputation. The company faced rising climate disasters and public demand for action. It used a multi-channel strategy, including a weather... tracking app and community partnerships. The insurer launched a video game for disaster preparedness and funded mental health and trauma support. Its campaigns reached over 1.1 million views on YouTube. From Q1 to Q4 2021, the company maintained strong reputation and ESG scores above 70.
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GatherUp helped Allstate boost agent reviews and improve local SEO. Allstate needed more agent-focused reviews to help customers choose the right agent and increase Google visibility. GatherUp delive...red a customizable review acquisition and reputation management solution. Allstate generated over 1.5 million reviews since 2015, saw an 89% year-over-year increase in Google reviews, and achieved a 4.6 average Google rating. Agent pages now rank higher and feature review stars, making it easier for customers to find the right agent.
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Chekkit helped All 3 Realty automate review requests and centralize communications. Before Chekkit, the company struggled to collect Google reviews and manage customer messages. Chekkit’s automated t...ext messaging and business texting templates made it easy to request reviews and respond quickly. The team saved time and improved customer satisfaction. All 3 Realty saw a big boost in online reputation and operational efficiency.
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AppFollow helped Social Quantum increase organic installs for their Megapolis game. The challenge was to grow installs beyond paid traffic. They used AppFollow's Keyword Research Tool to update the a...pp icon and add targeted keywords to the title and description. This led to the number of top 10 keywords doubling on Google Play and tripling on the App Store. Overall, Social Quantum achieved a 110% increase in organic installs.
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G2 Ads helped AiSDR become a top 5 traffic source. AiSDR wanted to build trust and connect with more buyers in a crowded AI market. They used G2 for reputation management and review generation. The l...ead quality from G2 Ads was strong, with better visitors and conversations. AiSDR saw G2 as a way to increase credibility and stand out from competitors.
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LocalClarity helped a software platform for restaurant chains improve Google Business Profile Health Scores. The client needed a way to track and boost search listing strength across thousands of loc...ations. LocalClarity built a custom scoring system and worked with the client to fill data gaps and engage customers. In two months, average Health Scores rose from 42 to 64. After five months, impressions increased by 12% and actions by 10%. The client rolled out the program to all locations, expecting millions in added revenue.
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Super Monitoring helped Kaspersky Lab monitor over ten ecommerce websites in more than ten countries. The solution included 500+ services that checked website availability, form functionality, and ec...ommerce processes around the clock. Employees worldwide received instant alerts about failures and access to detailed statistics. The system provided insights into infrastructure weaknesses and verified hosting and ecommerce quality.
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PowerReviews and Zinrelo helped Jelly Belly boost customer engagement. The company integrated PowerReviews ratings and reviews with Zinrelo's loyalty platform. This automation increased customer revi...ew volume by 56%. Repeat purchase revenue grew by 69%. The integration was fast and easy, making the process more efficient for the team.
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FeedCheck helps The Cornish Bakery manage customer reviews across 44 UK locations. The bakery uses FeedCheck to quickly gather and analyze feedback from Google and TripAdvisor. This feedback guides d...ecisions on pricing, menu items, and service. The platform allows the team to benchmark performance and improve customer satisfaction. FeedCheck supports a people-first approach and helps the business adapt to challenges.
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NetReputation helped an entrepreneur fix online reputation problems. Outdated and misleading search results hurt the client's image with investors and partners. NetReputation used branded content, hi...gh-authority placements, and SEO to push down negative links. They updated profiles on LinkedIn and other sites. The campaign rebuilt trust and aligned the client's online presence with real achievements. This improved the client's chances with investors and business partners.
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London Vermouth Company used Wiremo's Google Shopping Feed feature to list their products and reviews on Google Shopping. They enabled the feature in Wiremo's settings to synchronize products and cre...ate XML feeds. This helped them rank first for "No.2 Camille's Red Vermouth" in the UK with 18 reviews. The reviews were uploaded to Google Merchant and displayed on their website and Wiremo's Google Seller Rating site.
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GetMoreReviews helped Print & Cheques Now grow their online reviews by 10x in just 3 weeks. The company uploaded a list of over 15,000 customer emails to the tool. The system sent review requests slo...wly and consistently. Google reviews increased from 3 to over 30, and Facebook reviews grew from 1 to 8. Negative feedback alerts allowed the team to address customer issues quickly.
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Air Plant Shop wanted to show the quality of their air plants and customer experiences. They faced strong competition and needed to stand out. They used RaveCapture to collect real customer photos an...d feedback. They also let shoppers buy directly from review widgets. In the past year, they collected over 2,000 customer experiences and more than 4,000 photos from customers.
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Skeepers helped ENGIE pour les professionnels improve customer satisfaction and NPS. The company faced challenges from the energy crisis, which hurt client loyalty and scores. ENGIE used Avis Vérifié...s to collect certified reviews and Skeepers' Feedback Management to gather more feedback. They collected 78,000 responses per year, acted on 95% of feedback quickly, and achieved a 4.7/5 rating from 54,000 verified reviews.
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Podium Phones helped Budget Blinds of Salt Lake and Davis Counties boost their sales close rate from 45% to 60% in just 9 months. The small retail team saved time by routing 25% of phone calls to tex...t, making communication easier. Podium unified calls and texts under one number, improving customer and employee experience. Sending review requests and payment links by text became faster and simpler. The business saw more profit and better efficiency with Podium.
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FeedbackExpress helped Family Affairs, an Amazon FBA business run by Devan Jordan, improve seller feedback. Devan found the software easy to set up with helpful support and customizable templates. He... pays £24.99 per month for 2,500 emails and values the time saved. The quantity and quality of seller feedback increased after using FeedbackExpress. Devan recommends the tool for new Amazon sellers to stay competitive and boost feedback.
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DentaKit.com is a small ecommerce business started by Lynn Schneider. It specializes in products for people with dental braces. The business grew from a personal need for better dental hygiene suppli...es. DentaKit.com now offers over 100 products and serves customers in more than 45 countries. The company has over 19,000 ratings with a 4.7-star average.
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P&N Homewares used xSellco to grow their online furniture business. They started by selling ottomans and saw strong demand. Selling on Amazon and eBay helped them reach more customers in the UK and E...urope. They expanded their warehouse from 5,000 to 26,000 square feet. Good customer service and competitive delivery prices helped them stand out. They plan to expand to the US and invest in their website for more growth.
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Rex helped Carpet King improve customer follow-up after flooring installations. The company used Rex to ask for feedback and encourage online reviews. In six months, Carpet King more than doubled its... total number of reviews. The average star rating for all locations improved by almost half a star, with some locations gaining over a full star on Google. Rex made it easy to collect feedback and display recent testimonials on their website.
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800.com needed a reliable monitoring solution to ensure uninterrupted connectivity for their users. They faced challenges with visibility and flexibility in their existing tools. Uptime.com provided ...a central location for monitoring and metrics, improving observability and reducing response time. This solution allowed 800.com to efficiently deploy alerts and maintain service reliability, saving support costs and enhancing their reputation in the telecommunications industry.
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Packed with Purpose helped Capital One improve executive onboarding with branded gift boxes. The Executive Onboarding and Integration team wanted to make new executives feel valued before their first... day. Packed with Purpose provided a streamlined gifting service that matched Capital One’s brand and values. Executives appreciated the thoughtful gifts and shared positive feedback. The process was smooth and helped keep new hires engaged and excited about their roles.
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Atom bank uses Feefo and Trustpilot to build trust with customers. As an app-only bank, Atom bank needed to prove its credibility without physical branches. They collect customer reviews on both plat...forms to show transparency and meet financial industry standards. Feefo helps them measure Net Promoter Score and gather verified feedback. This approach supports compliance with UK Consumer Duty rules and reassures new customers.
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Experience.com helped Jerry DeMaio at Cross Country Mortgage boost his online presence. He used the Search Rank Platform to collect client reviews and manage his reputation. Jerry reached the #1 rank...ing for loan officers in New Jersey and top 10 in the nation. His Search Rank Score is 802 out of 850. He has 1314 reviews, with 91% being 5-star ratings and a Total Experience Score of 4.94.
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Olery dashboard helped HMMH Consulting get insights on how destinations are viewed by customers from different countries. The dashboard and insights gave important data for restaurants and attraction...s, where no other data was available. HMMH Consulting used Olery to track key market trends before official statistics were out. Sentiment analysis gave a clear view on areas to focus for research and development.
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Okendo Surveys helped Kut from the Kloth collect over 22,000 survey responses. The brand used surveys on product pages and after purchase to learn about shopper preferences. Integration with Klaviyo ...let them use this data for personalized marketing. Shoppers who took surveys converted at a 133% higher rate. Kut from the Kloth achieved a 102x ROI from Okendo Surveys.
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ConnectWise helped Advanced Network Products, an MSP, solve service quality and operational chaos. ANP struggled with disconnected sales, service, and project teams. Clients could not easily get stat...us updates. In 2012, ANP adopted ConnectWise to streamline operations and improve visibility. They also used Service Leadership, Inc. to gain insights into financial and operational performance.
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Hyperping helps DynaPictures build trust with developers by providing a reliable status page and transparent incident reporting. DynaPictures uses Hyperping to monitor their API and infrastructure, e...nsuring 24/7 uptime and fast image generation. The tool is easy to use and covers all their monitoring needs, even with a complex system. Hyperping's status page shows only the most relevant data, improving first impressions. DynaPictures values Hyperping's customer support and simple user experience.
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SpamTitan helped Active IT Systems stop spam and save time. The product improved their spam catch rate and never failed during use. Employees save four to five hours each week by not sorting junk ema...il. The sandboxing service checks attachments for viruses, adding security. Support from TitanHQ is fast and reliable, solving issues in minutes.
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GTmetrix helps DoodlyDog, a freelance web design business, attract new clients and improve website performance. Eric Davies uses GTmetrix to show potential clients how their sites perform and to high...light his design skills. He shares A-rated GTmetrix results on social media to promote his services. When taking over client sites, he uses GTmetrix to find performance issues, often seeing slow load times with site builders. After redesigning, sites load in under a second with fast LCP, even with video backgrounds. Mobile testing with GTmetrix PRO ensures sites work well on phones.
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YouReview helped Component Playgrounds improve their online reputation. The company saw a 1.5 star increase in their overall rating. They also doubled the number of reviews earned each month. Compone...nt Playgrounds is one of the largest playground manufacturers in the United States. The company received the 2017 Reviewers Choice Award for these results.
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Birdeye Social AI helped Elevate Roofing & Exteriors manage social media content across Facebook, Instagram, Google, and TikTok. The company needed to post more often but struggled with manual conten...t creation. Social AI let them generate posts quickly and schedule them from one dashboard. They published over 1,600 posts, gained 644,900 impressions, and saw a 79.4% increase in Instagram followers and 289.5% growth in Facebook followers. The team now posts more often with less effort and stress.
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ReviewBuzz helped Atomic Plumbing & Drain Cleaning improve their online reputation. Atomic had few online reviews and some were negative. With ReviewBuzz, they made it easy for service pros to ask cu...stomers for reviews. This led to more 5-star reviews on Google, Yelp, and other sites. The company credits ReviewBuzz for making a big difference in their review quality and quantity.
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Zola used FanExam's Net Promoter Score survey to learn what their customers wanted. They focused on feedback from Detractors to get clear advice. Zola offered the NPS survey monthly to match their au...dience's needs. This helped them adapt their wedding registry service. The CEO said timing feedback is key for real insights.
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Channel Signal helped Orbit bring all customer review data into one place. Before, Orbit's teams used different data and made decisions separately. Now, Orbit uses Channel Signal to spot product issu...es and trends fast. They can fix problems quickly and improve products. Orbit can also respond to customer reviews right away. This helps them make better products and serve customers better.
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Grade.us helped BizMktg boost online reviews for their dental client, North Creek Dental. The challenge was getting patients to leave reviews and managing requests. BizMktg used Grade.us to create a ...review funnel and email drip campaign. North Creek Dental gained 118 reviews in a year, a 39% increase, and averaged 4.83 stars. The practice added an extra workday and two weekends per month due to 60+ new patients monthly from improved online reputation.
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Feedlink by EmbedSocial helped XTERRA manage their global community and user-generated content. XTERRA needed a way to keep a premium look, curate UGC, and unify their brand story across regions. The...y struggled with other link in bio tools that lacked design flexibility and content control. With Feedlink, XTERRA improved content curation and fan experience for their worldwide events.
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Yotpo SMS and Loyalty helped Bangn Body boost Black Friday Cyber Monday results. The brand used SMS campaigns, segmentation, and loyalty data to target shoppers. They sent 5 SMS campaigns, achieving ...an average ROI of 10.87x and a 29.56x ROI on the first SMS. Their loyalty program delivered a 7.7x ROI, with redeemers spending 15% more on average. Bangn Body values Yotpo for seamless integration across SMS, loyalty, and reviews.
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TargetBay’s all-in-one marketing platform helped Earths Elements grow faster. They used BayEngage for email and SMS, and BayReviews for customer feedback. After switching from Mailchimp, they saw a 5...3% increase in order volume and a 17% rise in revenue from July to December year-over-year. Email open rates jumped from 15% to 27%, an 80% improvement. They achieved a 6x ROI from email and a 15x ROI from reviews over four years.
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Opiniion integrated with AppFolio property management software to help property management companies improve resident engagement and online reviews. Before using Opiniion, AppFolio users had 3,513 re...views with an average rating of 2.8. After 10 months, review volume increased to 4,439 and average ratings rose to 4.0. The automated feedback system made it easy for staff to collect resident feedback and improve satisfaction. This led to better online ratings and more leasing inquiries.
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RestockPro helps Abe, an Amazon seller, manage inventory for his camera accessories business. He faced problems with both too little and too much inventory. RestockPro lets him make smart restocking ...decisions. He saves time and money by using the tool. Abe can now better anticipate his company’s needs and avoid stock issues.
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Bazaarvoice helped Appliances Online boost sales and improve the shopping experience. The challenge was to syndicate reviews and content to increase sales performance. The solution empowered brands t...o optimize product pages with syndicated reviews and visual content. Sales increased from the influx of reviews and content from over 60 brands. Visitors who interacted with user-generated content had a 3x higher conversion rate.
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Gominga helped Ecovacs Robotics use voice of the customer data for their Goat G1 robotic lawn mower launch. Ecovacs needed to integrate customer feedback from online reviews into product development.... Gominga made it easy to collect and analyze reviews from platforms like Amazon. This helped Ecovacs improve products, boost customer engagement, and increase sales. Ecovacs set a new standard for customer-centric product launches.
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re:spondelligent helped Familie Wiesner Gastronomie AG manage reviews for 35 restaurants. The challenge was the time-consuming process of handling feedback across many platforms. With re:spondelligen...t, the team reduced daily review management time from 5 hours to 2 hours. The solution automated reporting and improved feedback processing. The response rate rose to over 98% and the average reply time dropped to one day.
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Chatmeter helped A&W improve its online reputation and customer experience. A&W used Chatmeter to manage local business listings and review management. After four months, A&W saw a 12% increase in Pa...ge-1 appearances on Yelp and a 15% increase on Google. Click-to-call actions on Google rose by 13%. A&W now uses Chatmeter data to help decide on new franchise locations.
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NiceJob helped Birdhouse Wingerie & Bar get more customer reviews. They used Libro for reservations, which connects to NiceJob. After a meal, NiceJob sent review requests to diners. In one month, the...y got 91 new reviews, a 300% increase from the previous month. In four months, they collected 210 new reviews. Reviews brought more new customers to the restaurant.
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Broadly helped Paul Campanella’s Auto & Tire Center, a family-owned auto repair shop in Delaware, grow their online reviews. The business used Broadly’s platform to improve their reputation. In just ...six months, they doubled the number of customer reviews. This growth helped them show their quality and reliability to more people. Broadly’s solution made it easy for the shop to get more feedback from happy customers.
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Reputation helped Intermountain Health improve their online presence. The healthcare provider used Reputation’s Reviews solution and launched an SMS-based review request program. Their review volume ...increased by 510% in one year. The average star rating jumped from 3.7 to 4.5 in a single month. Positive review share rose from 78% to 88%. Intermountain Health also tripled their organic leads.
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Review Dingo helped LifeCare Dental improve their Google reviews. The dental practice started with a 3.7 Google score and 67 reviews. After 30 days using Review Dingo, they gained 19 positive reviews... and raised their score to 4.0. With the SMS feedback feature, they received 45 positive reviews in just 30 days. Their Google score increased to 4.5 with 273 reviews, making them one of the top-reviewed dentists in Australia.
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Adit helped Lifeworks Dental replace four software systems and grow production by 20%. Dr. Kini Tran used Adit’s all-in-one dental software for mass texting, digital forms, reminders, and analytics. ...The practice saw a 7% drop in no-shows and saved over $700 each month. Scheduling became easier and patient engagement improved. Lifeworks Dental now spends less on software and gets better support.
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Press Ganey helped a healthcare organization use key drivers analysis for focused improvement. The solution aimed to improve patient experience during challenging times. The case highlights the use o...f analytics and data-driven insights. Results focus on better access to care and patient-centered outcomes. No specific metrics or customer details are provided.
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Customer Alliance helped a healthcare clinic use feedback tools to improve their online reputation. The clinic focused on collecting and managing patient reviews. They increased their Google ratings ...by 15%. This shows the impact of review management in healthcare. The clinic used feedback to build trust and attract more patients.
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