Armis
- Information Technology And Services
- Large
San Francisco, USA
Armis used Aviso's conversation intelligence to connect sales, customer success, and product teams. The platform gave Armis full-cycle visibility into... customer conversations and tracked sentiment, risks, and feedback. Teams used real-time insights to flag technical issues and spot churn risks early. Product teams saw recurring feature requests, while CS tracked expectations and stakeholder tone. This unified approach helped Armis improve customer experience and protect revenue.
Armis
- Information Technology And Services
- Large
San Francisco, USA
Armis used Aviso's conversation intelligence to connect sales, customer success, and product teams. The platform gave Armis full-cycle visibility into... customer conversations and tracked sentiment, risks, and feedback. Teams used real-time insights to flag technical issues and spot churn risks early. Product teams saw recurring feature requests, while CS tracked expectations and stakeholder tone. This unified approach helped Armis improve customer experience and protect revenue.
World Wide Technology
- Information Technology And Services
Sococo helped World Wide Technology move to a virtual office. The company needed to hire more people and work with... clients in new ways. Sococo made it easy for teams and clients to meet online from anywhere. WWT sped up its recruitment cycle by 12–24 months and hired top talent worldwide. The virtual office improved communication, saved money, and supported different work styles. Teams now connect faster, train clients remotely, and keep projects moving without delays.
Country Fare Foodservice
- Food & Beverages
- Small
Lancaster, USA
Country Fare Foodservice used Sugar Serve to improve field service operations. Before Sugar Serve, they had gaps and delays in... their processes. With Sugar Serve, they simplified installation and repair services. Service agents now resolve cases faster and have a complete view of customer interactions. This led to better customer support and more efficient service delivery.
Zilliant helped Transgourmet, a foodservice delivery company, use its data to boost revenue. Transgourmet serves 41,000 customers daily in Germany.... The company had lots of data but could not turn it into useful actions. Zilliant’s solution let sales reps give better offers at the right time. This improved customer relationships and drove more sales.
Bedrock Analytics helped Prosperity Organics, maker of Melt plant-based butter, grow in the natural and organic food market. Prosperity Organics faced... challenges breaking into big retail chains and handling complex retail data. Bedrock Analytics provided data analytics tools to help them compete with larger brands and win more shelf space. The solution enabled Prosperity Organics to open new retail channels and expand their market presence.
Driving ROI and results: Understanding the Impact of Sales Analytics in Computer Software
Tricentis
- Computer Software
- Large
Vienna, Austria
Tricentis used iSEEit’s MEDDIC tool on Salesforce to improve sales opportunity qualification. The company needed a structured sales process to... support its global sales team and drive growth. iSEEit helped Tricentis visualize the MEDDIC process, increasing forecast accuracy and enabling better sales discussions. The tool reduced ramp-up time for new sales hires and supported 80%+ year-over-year growth. Tricentis credits iSEEit for its improved sales onboarding and process adoption.
LastPass used PartnerTap to scale its partner-first strategy. The team mapped partner data in seconds and found 15,000 new logo... opportunities with a national partner. PartnerTap helped LastPass justify hiring a new BDR team focused on these accounts. Revenue through CDW grew 4x in 12 months. The process is now expanding to more national partners.
Recent adoption and success with Sales Analytics software in Insurance
Aon
- Insurance
Vortini helped Aon improve sales and marketing performance. Aon used Vortini to turn Salesforce data into global, actionable insights. The... platform gave Aon a full view of clients and sales, helping spot trends and measure results. Vortini's analytics made Aon's sales process more efficient and focused. The solution also measured ROI from sponsorship campaigns and improved deal negotiations. This led to better growth and profitability for Aon.
CallMiner helped RDI use conversation analytics to find better and faster ways to work. RDI saw new opportunities for projects... by using CallMiner’s platform. The tool sparked creativity in both RDI and its clients. RDI improved daily operations and opened doors to more business. The company recommends CallMiner for deeper insights and faster results in contact centers.
The Sales Analytics Blueprint for Better Selection Decisions in Education
Voyager Sopris Learning
- Education
- Medium
Dallas, USA
Mediafly’s revenue enablement platform helped Voyager Sopris Learning reach 100% adoption and 98% content usage. The sales team unified their... tools, saving time and improving efficiency. Sellers now share more targeted content, guided by engagement data. Marketing gained visibility into content performance and its impact on pipeline. The platform became a single source of truth, supporting both internal training and customer demos.
Purolator
- Transportation/Trucking/Railroad
- Very Large
Mississauga, Canada
SalesChoice worked with Purolator to predict variable operating margins two months ahead. The AI solution used shipment and costing data... to spot loss-making shipments early. Power BI dashboards gave leaders clear financial insights. Purolator improved financial control and took faster action on inefficiencies. The project built a strong AI governance framework for future use.
Thames Valley Police and Hampshire & Isle of Wight Constabulary
- Government Administration
- Large
UK
Salesforce helped Thames Valley Police and Hampshire & Isle of Wight Constabulary launch a self-service portal for victims. Citizens can check... case status and message officers directly. The portal led to a 15% improvement in CSAT score and £1.4M in cost avoidance. Contact center call volumes dropped by 10%. The solution was built and deployed in just 15 weeks.
A customer used Webtrends Analytics for SharePoint to manage a Coronavirus Situation site. The site provided critical updates and resources... for all teams during the pandemic. Webtrends enabled tracking of which COVID-19 information was viewed most and by whom. Reports helped the customer adjust content and messaging quickly. The analytics supported ongoing communication and crisis management.
Driving ROI and results: Understanding the Impact of Sales Analytics in Internet
ServiceSeeking
- Internet
- Medium
Sydney, Australia
MoData helped ServiceSeeking boost sales ROI by 300%. The VP of Sales needed better insights into the sales funnel but... found Salesforce reporting too complex. MoData delivered easy, customizable reports. This let the team make faster, smarter decisions. The tool was highly recommended by the sales leader.
Global office supply distributor
- Retail
- Very Large
Conga's cloud platform helped a global office supply distributor achieve a $74M revenue uplift after years of decline. The company replaced... manual quoting and outdated pricing tools with Conga Smart CPQ and Price Optimization and Management. Sales reps now generate quotes faster and manage up to 22,000 line items per quote. The platform improved profitability and time-to-quote on over $1B in contract sales. Dynamic pricing and streamlined processes let the distributor compete effectively during inflation.
League used Clari to fix their forecasting and revenue operations. Before Clari, League had no reliable forecasting and used many... spreadsheets. Clari helped League bring all their sales, marketing, and operations data into one place. They replaced multiple tools, saving money and time. League saw value from Clari in just two weeks. The implementation was fast and easy, taking only six weeks.
The Latest Sales Analytics Deployments delivering value in Telecommunications
T4COM
- Telecommunications
- Small
Tubular helped T4COM, a VoIP and SIP trunking provider, automate their sales process. T4COM integrated TypeForm and Zapier with Tubular... to push website leads directly into their CRM. This automation improved lead management and saved hundreds of hours in admin work. T4COM saw a 25% month-on-month increase in new business after using Tubular. The team also benefited from task templates and seamless deal tracking.
