Webinar and Conferencing Software often offer alternative communication channels in case bandwidth limitations compromise video and audio quality. Instant messaging or chat is one of these features. Chat discussions can usually be saved for reference later, as well.
Both Webinar and Conferencing software can work across multiple devices. So irrespective of whether your participants are logging in from their mobile phones, laptops, or tablets, they will be able to participate. Additionally, businesses hosting the conference can also use devices such as electronic whiteboards and share images or documents to attendees.
Creating a webinar or hosting an online conference requires some coordination and material creation. Some Webinar and Conferencing software make this process easier, by offering templates for repeatable processes, such as landing pages, emails, and signup forms.
Collaboration and File Transfer
Available in both Webinar and Conferencing software this feature enables easy collaboration in the form of screen sharing, audience polling, Q&A, and file sharing.
Webinar software allows businesses to access webinar recording capabilities for later disbursal or record keeping.
AV conferences can be aligned with many different objectives. One of these, as mentioned earlier, includes offering regular online training. According to the Digital Marketing Community website, training is ranked as the top webinar usages with a rate of 46%. Both Webinar and Conferencing software offer online course modules to help businesses organize and manage training.
Selling and E-commerce
Several businesses drive sales by offering product demos and then providing links to sell the products. To support this some Webinar software integrate an e-commerce component to make selling easier and trackable.
While calls or even video calls might seem easier to make within an office, both Webinar and Conferencing software add a layer of security encryption to your sensitive material and documents, through user authentication, permissions, and confidential attendee lists.
AI in Webinar and Conferencing Software
Using Artificial Intelligence (AI) and Machine Learning, Webinar and Conferencing software can add more collaboration capabilities to make meetings more intuitive.
Let’s look at some of the ways this can happen:
- Intelligent voice assistance can help meeting planners to “ask” Conferencing software to create, join, and add colleagues to meetings with ease.
- Facial recognition tools can help easily identify the people on screen especially in global conferences where there are multiple participants.
- AI-powered transcripts and meeting notes (which use speech recognition capabilities) can be made available immediately after the meeting is over.
One of the largest Webinar and Conferencing software vendors, Zoom Meetings recently announced a speech recognition technology to record meetings in real-time for posterity. Attendees can take notes directly in the Zoom interface or use live transcription for voice-enabled note-taking. Notes can even be parsed by algorithms to derive action items which are automatically fed into the Meeting Timelines interface, dramatically increasing meeting productivity. Additionally, meeting hosts can offer easy interpreters using a multi-channel audio experience that mixes the original and interpreter audio, enabling listeners to understand the interpreter while hearing the original speaker’s tone.