Google Hangouts Overview

Google Hangouts is a Web Collaboration software for messaging, voice, and video calls. Features include instant messaging, HD video calls, group conferencing, and built-in screen sharing.

Use Cases

Customers recommend Collaboration, Conference Call Management, Communication Management, as the business use cases that they have been most satisfied with while using Google Hangouts.

Other use cases:

  • Content Management
  • Sales Document Management
  • Contact List Management
  • Call Recording
  • Attendee Engagement
  • Meeting Management
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities that customers and associates have achieved using Google Hangouts.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
  • Reach Global Target Audience
  • Improve Event ROI
  • Establish Thought Leadership
  • Grow Business
  • Grow Market Share
  • Improve Brand Engagement
  • Customizable Branding
  • Improve Consistency
  • Shorten Ramp Up Time
  • Improve Navigation
See all business priorities See less business priorities

Google Hangouts Use-Cases and Business Priorities: Customer Satisfaction Data

Google Hangouts works with different mediums / channels such as Video. Offline. Events etc.

Google Hangouts's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and Google Hangouts support capabilities include Phone Support, Chat Support, AI Powered, etc. also Google Hangouts analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Companies who have employees who are constantly running client or prospect meetings should look into more enterprise video conference software...." Peer review by Christopher Interisano, Commercial Sales, Hootsuite

Google Hangouts, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Hangouts

Top Industries

  • Education
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Google Hangouts is popular in Education, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Google Hangouts Use Cases

How can Google Hangouts enhance your Collaboration process?

How efficiently Does Google Hangouts manage your Conference Call Management?

How can Google Hangouts optimize your Communication Management Workflow?

How does Google Hangouts facilitate Content Management?

What benefits does Google Hangouts offer for Sales Document Management?

43+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts solved their Webinar and Conferencing needs. Cuspera uses 18244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Case Studies

Retail

CASE STUDY Super-Pharm

Google Cloud Vertex AI helped Super-Pharm improve demand forecasting for its ecommerce site. The company increased inventory accuracy from 50% to 90%. Demand forecasting became 10 times more efficien...t. Super-Pharm optimized its on-site customer journey and modernized IT infrastructure. The solution reduced manual work and improved customer satisfaction.

Information Technology and Services

CASE STUDY Box

Box used Gemini and Vertex AI from Google Cloud to automate metadata extraction. The new AI-driven feature helps Box customers pull data from large documents quickly. This cuts search and extraction ...time from hours to seconds. The solution removes manual work and speeds up business workflows. Box can now handle many document types, including handwritten and unstructured content.

Retail

CASE STUDY Best Buy

Vertex AI from Google Cloud helped Best Buy bring in-store experiences online. Best Buy used generative AI to create a human-like shopping assistant and summarize thousands of product reviews. The co...mpany automated processes, speeding up production cycles and cutting costs. Best Buy developed product Q&As at a much lower cost. These AI solutions increased customer trust, satisfaction, and revenue.

Financial Services

CASE STUDY Millennium bcp

Google Cloud helped Millennium bcp transform its digital banking and personal loan strategy. The bank used BigQuery, Google Analytics 4, and Firebase to analyze customer data and create predictive mo...dels. This led to highly targeted, personalized campaigns. BigQuery-powered audiences achieved a 2.6x higher conversion rate and 2.4x more conversions in owned media. Paid media conversion volume doubled, conversion rates were 1.9x higher, and cost per acquisition dropped by 36%. Millennium bcp now delivers more efficient, data-driven customer experiences.

Video

How to Use Google Hangouts 2022 - Detailed Tutorial

Video Thumbnail

Frequently Asked Questions(FAQ)

for Google Hangouts

What is Google Hangouts?

Google Hangouts is a Web Collaboration software that helps to connect with people via talk, text, or video. It creates and connects to the groups via apps, also stores the past chats to refer back to past messages as convenient. It helps to launch new products, acquire customers, and improve internal communications.

Google Hangouts supports one-on-one conversation or a group chat, syncs the chats from device to device, turn any conversation into a free video call, make completely free calls to other Hangouts users, get voice calling for Hangouts on Android with Hangouts dialer and so on.

Some of its features include instant messaging, voice calls, HD video calls, group conferencing, auto screen focus, compatibility with multiple computing devices, built-in screen sharing, and more.

What is Google Hangouts used for?

Google Hangouts is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Communication Management .

What are the top features of Google Hangouts?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Google Hangouts.

Who uses Google Hangouts?

Google Hangouts is used by Education, Computer Software and Information Technology And Services among other industries.

What are Google Hangouts alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Google Hangouts.

Where is Google Hangouts located?

Google Hangouts is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Hangouts for collaboration and conference call management

Google Hangouts Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.27/5 ★

Read Reviews (13)
Analytics

3.86/5 ★

Read Reviews (37)
Custom Reports

3.11/5 ★

Read Reviews (489)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.27/5 ★

Read Reviews (13)
Analytics

3.86/5 ★

Read Reviews (37)
Custom Reports

3.11/5 ★

Read Reviews (489)

Google Hangouts Integrations

Google Hangouts integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.31/5 ★

Read Reviews (1323)
Data Import

3.29/5 ★

Read Reviews (1375)

Few API Integrations for Google Hangouts

Software Failure Risk Guidance

?

for Google Hangouts

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts

Google LLC News

Partnership

Google Gemini and GitHub are teaming up for AI - powered coding

Google has partnered with GitHub to integrate its open-source AI agent, Gemini CLI, into GitHub Actions. This collaboration allows Gemini CLI to function as an autonomous agent and collaborator within GitHub repositories, offering features like auto-labeling, prioritizing issues, and providing instant feedback. The tool is available in beta, with different request quotas for various account types.

Product

Google August security patches include a fix for these two Qualcomm flaws update right now

Google has released security patches addressing two high-severity vulnerabilities in Qualcomm's technology, specifically affecting the Adreno GPU. These flaws, tracked as CVE-2025-21479 and CVE-2025-27038, were exploited in targeted attacks. Qualcomm had provided patches to OEMs in May, and these vulnerabilities have been added to CISA's catalog of actively exploited vulnerabilities.

Company

WinZO disputes Google CCI proposal on Play Store rules

WinZO, a real-money gaming platform, has raised objections to Google's proposal to the Competition Commission of India (CCI) regarding Play Store rules. WinZO argues that Google's proposal fails to address anti-competitive concerns, such as inflated user acquisition costs and restrictive app access. Google proposes allowing certified real-money games on the Play Store and Google Ads, with implementation timelines set if approved.

Product

Google to roll out ads in AI Overviews in India later this year

Google will introduce ads in its AI Overviews in India later this year, expanding its AI-powered marketing tools. This move, announced at the Google Marketing Live India event, follows successful testing in the US. The ads will appear in AI-generated summaries on Google Search, offering brands new engagement opportunities. Additionally, Google is launching the "Generated for You" feature in Product Studio to enhance product marketing.

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A