Google Hangouts Overview

This is a summary of the comprehensive capabilities and benefits of Google Hangouts based on over 18244 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Google Hangouts, Skype, GoTo Meeting, BlueJeans, Cisco Webex, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Google Hangouts is right for your needs? Our Cuspera AI engine can evaluate how Google Hangouts fits your specific business needs, industry, and context. Get your personalized assessment report today.

Google Hangouts supports business activities such as:

  • Collaboration
  • Conference Call Management
  • Communication Management
  • Content Management
  • Sales Document Management

Google Hangouts can help you with many business goals, such as Improve Internal Communications, Attract More Attendees, Enhance Customer Relationships, Launch New Products, Improve Digital And Social Presence, etc. It can help manage these activities if you use Video Offline Events etc. for these needs. As a solution, Google Hangouts's capabilities include Personalization, Recording, Alerts: Popups & Notifications, etc.

Google Hangouts Education Vertical is its biggest customer base.

Reviews

"...They have switched to video call conference facility in Google Hangouts to do their meetings...." Peer review by Sajith Prasad Samarathunge, Information security Intern, Sri Lanka Tourism

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts solved their Webinar and Conferencing needs. Cuspera uses 18244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities peers achieved using Google Hangouts.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
  • Reach Global Target Audience
  • Improve Event ROI
  • Establish Thought Leadership
  • Grow Business
  • Grow Market Share
  • Improve Brand Engagement
  • Customizable Branding
  • Improve Consistency
  • Shorten Ramp Up Time
  • Improve Navigation
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Conference Call Management , Communication Management , as the business use cases that they have been most satisfied while using Google Hangouts.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video, Offline, Events, Trade Shows, Phone Calls and Chat

4.38/5

Read Reviews (3306)

"...They have switched to video call conference facility in Google Hangouts to do their meetings...."
Conference Call Management with Offline, Events, Trade Shows, Phone Calls and Video

4.34/5

Read Reviews (1226)

"...It has most of the same features of skype, HD calling, video calling, conference calls, etc...."
Communication Management with Phone Calls, E-Mail, Video and Chat

4.19/5

Read Reviews (639)

"...I like the fact that I can chat with people through google without having to send an email...."
sending & publishing communications

4.12/5

Read Reviews (551)

"...You can send an instant message or make a video call basis your requirement...."
tracking & monitoring communications

4.64/5

Read Reviews (20)

"...While we doing video conference it can share my screen with others and in the group call we can track who is talking...."
PEER EXPERIENCES
Collaboration with Video, Offline, Events, Trade Shows, Phone Calls and Chat

4.38/5

Read Reviews (3306)

"...They have switched to video call conference facility in Google Hangouts to do their meetings...." Peer review by Sajith Prasad Samarathunge, Information security Intern, Sri Lanka Tourism
Conference Call Management with Offline, Events, Trade Shows, Phone Calls and Video

4.34/5

Read Reviews (1226)

"...It has most of the same features of skype, HD calling, video calling, conference calls, etc...." Peer review by Michael P., Warehouse operator, Food & Beverages
Communication Management with Phone Calls, E-Mail, Video and Chat

4.19/5

Read Reviews (639)

"...I like the fact that I can chat with people through google without having to send an email...." Peer review by Verified Reviewer, Retail
sending & publishing communications

4.19/5

Read Reviews (551)

tracking & monitoring communications

4.19/5

Read Reviews (20)

43+ more Business Use Cases

Our AI advisor, Wyz, harnessed 18244 insights from peers and experts to help you assess how these Google Hangouts use cases fit your Webinar and Conferencing needs.

Frequently Asked Questions(FAQ)

for Google Hangouts

What is Google Hangouts?

Google Hangouts is a Web Collaboration software that helps to connect with people via talk, text, or video. It creates and connects to the groups via apps, also stores the past chats to refer back to past messages as convenient. It helps to launch new products, acquire customers, and improve internal communications.

What is Google Hangouts used for?

Google Hangouts is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Communication Management .

What are the top features of Google Hangouts?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Google Hangouts.

Who uses Google Hangouts?

Google Hangouts is used by Education, Computer Software and Information Technology And Services among other industries.

What are Google Hangouts alternatives?

Skype, GoTo Meeting, BlueJeans and Cisco Webex are popular alternatives for Google Hangouts.

Where is Google Hangouts located?

Google Hangouts is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.

Popular Business Setting

for Google Hangouts

Top Industries

  • Education
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Google Hangouts to Improve internal communications and Attract more attendees

Peer and Expert Opinion on Features

for Google Hangouts

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.56/5

Read Reviews (1400)
Recording

2.85/5

Read Reviews (497)
Alerts: popups & Notifications

1.36/5

Read Reviews (447)
Widgets

2.49/5

Read Reviews (58)
Live streaming

4.68/5

Read Reviews (56)
FEATURES RATINGS AND REVIEWS
Personalization

3.56/5

Read Reviews (1400)
Recording

2.85/5

Read Reviews (497)
Alerts: popups & Notifications

1.36/5

Read Reviews (447)
Widgets

2.49/5

Read Reviews (58)
Live streaming

4.68/5

Read Reviews (56)

IT and Other Capabilities

for Google Hangouts

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.31/5

Read Reviews (1323)
Data Import

3.29/5

Read Reviews (1375)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.31/5

Read Reviews (1323)
Data Import

3.29/5

Read Reviews (1375)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.35/5

Read Reviews (639)
Chat Support

4.34/5

Read Reviews (264)
Email Support

3.72/5

Read Reviews (142)
24/7 Support

3.22/5

Read Reviews (1488)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.35/5

Read Reviews (639)
Chat Support

4.34/5

Read Reviews (264)
Email Support

3.72/5

Read Reviews (142)
24/7 Support

3.22/5

Read Reviews (1488)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (13)
Analytics

3.86/5

Read Reviews (37)
Custom Reports

3.11/5

Read Reviews (489)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (13)
Analytics

3.86/5

Read Reviews (37)
Custom Reports

3.11/5

Read Reviews (489)

Software Failure Risk Guidance

?

for Google Hangouts

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts

Vendor Profile Details

Company Name

Google

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A