Google Hangouts Overview

Google Hangouts is a Web Collaboration software for messaging, voice, and video calls. Features include instant messaging, HD video calls, group conferencing, and built-in screen sharing.

Use Cases

Customers recommend Collaboration, Conference Call Management, Communication Management, as the business use cases that they have been most satisfied with while using Google Hangouts.

Other use cases:

  • Content Management
  • Sales Document Management
  • Contact List Management
  • Call Recording
  • Attendee Engagement
  • Meeting Management
  • Helpdesk Management
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Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities that customers and associates have achieved using Google Hangouts.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
  • Reach Global Target Audience
  • Improve Event ROI
  • Establish Thought Leadership
  • Grow Business
  • Grow Market Share
  • Improve Brand Engagement
  • Customizable Branding
  • Improve Consistency
  • Shorten Ramp Up Time
  • Improve Navigation
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Google Hangouts Use-Cases and Business Priorities: Customer Satisfaction Data

Google Hangouts works with different mediums / channels such as Video. Offline. Events etc.

Google Hangouts's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and Google Hangouts support capabilities include Phone Support, Chat Support, AI Powered, etc. also Google Hangouts analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We use google hangouts across all department of the university as a quick chat and video conferencing tool...." Peer review by TIMOTHY M., Senior Administrative Assistant, Research

Peer review evidence (same sources as the product rating summary)

"...I love Google Hangouts for the video chat and the ability to share screens during conference calls and trainings!. ...." Peer review by Verified Reviewer, Marketing and Advertising
"...This tool is preferably used for video communication which could be one-on-one video calls or conference meetings...." Peer review by Dennis H. C., Senior Innovation Lead, Marketing and Advertising
"...It is used to send the messages, audio or video calls and group video call...." Peer review by Zain U., Student, Education

Google Hangouts, Livestorm Webinar, YouCanBook.me, Crowdcast, Pexip, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Hangouts

Top Industries

  • Education
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Google Hangouts is popular in Education, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Google Hangouts Customer wins, Customer success stories, Case studies

What solutions does Google Hangouts provide for Collaboration?

How does Google Hangouts facilitate Conference Call Management?

How does Google Hangouts facilitate Communication Management?

What solutions does Google Hangouts provide for Content Management?

How does Google Hangouts facilitate Sales Document Management?

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts solved their Webinar and Conferencing needs. Cuspera uses 18244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

 

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How to Use Google Hangouts 2022 - Detailed Tutorial

Video Thumbnail

Frequently Asked Questions(FAQ)

for Google Hangouts

What is Google Hangouts?

Google Hangouts is a Web Collaboration software that helps to connect with people via talk, text, or video. It creates and connects to the groups via apps, also stores the past chats to refer back to past messages as convenient. It helps to launch new products, acquire customers, and improve internal communications.

Google Hangouts supports one-on-one conversation or a group chat, syncs the chats from device to device, turn any conversation into a free video call, make completely free calls to other Hangouts users, get voice calling for Hangouts on Android with Hangouts dialer and so on.

Some of its features include instant messaging, voice calls, HD video calls, group conferencing, auto screen focus, compatibility with multiple computing devices, built-in screen sharing, and more.

What is Google Hangouts used for?

Google Hangouts is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Communication Management .

What are the top features of Google Hangouts?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Google Hangouts.

Who uses Google Hangouts?

Google Hangouts is used by Education, Computer Software and Information Technology And Services among other industries.

What are Google Hangouts alternatives?

Livestorm Webinar, YouCanBook.Me, Crowdcast and Pexip are popular alternatives for Google Hangouts.

Where is Google Hangouts located?

Google Hangouts is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Hangouts for collaboration and conference call management

Google Hangouts Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (13)
Analytics

3.86/5

Read Reviews (37)
Custom Reports

3.11/5

Read Reviews (489)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (13)
Analytics

3.86/5

Read Reviews (37)
Custom Reports

3.11/5

Read Reviews (489)

Google Hangouts Integrations

Google Hangouts integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Google Hangouts

Software Failure Risk Guidance

?

for Google Hangouts

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts

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Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A