Google Hangouts Overview

Google Hangouts is a Web Collaboration software for messaging, voice, and video calls. Features include instant messaging, HD video calls, group conferencing, and built-in screen sharing.

Use Cases

Customers recommend Collaboration, Conference Call Management, Communication Management, as the business use cases that they have been most satisfied with while using Google Hangouts.

Other use cases:

  • Content Management
  • Sales Document Management
  • Contact List Management
  • Call Recording
  • Attendee Engagement
  • Meeting Management
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities that customers and associates have achieved using Google Hangouts.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
  • Reach Global Target Audience
  • Improve Event ROI
  • Establish Thought Leadership
  • Grow Business
  • Grow Market Share
  • Improve Brand Engagement
  • Customizable Branding
  • Improve Consistency
  • Shorten Ramp Up Time
  • Improve Navigation
See all business priorities See less business priorities

Google Hangouts Use-Cases and Business Priorities: Customer Satisfaction Data

Google Hangouts works with different mediums / channels such as Video. Offline. Events etc.

Google Hangouts's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and Google Hangouts support capabilities include Phone Support, Chat Support, AI Powered, etc. also Google Hangouts analytics capabilities include Analytics, and Custom Reports.

Reviews

"...You can also chat and share links during the meeting...." Peer review by Verified Reviewer, Computer Software

Google Hangouts, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Hangouts

Top Industries

  • Education
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Google Hangouts is popular in Education, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Google Hangouts Use Cases

How efficiently Does Google Hangouts manage your Collaboration?

How does Google Hangouts address your Conference Call Management Challenges?

Why is Google Hangouts the best choice for Communication Management?

How efficiently Does Google Hangouts manage your Content Management?

How does Google Hangouts facilitate Sales Document Management?

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts solved their Webinar and Conferencing needs. Cuspera uses 18244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Case Studies

NA

CASE STUDY JS Bank

JS Bank used ChromeOS, Google Workspace, and Google Cloud to modernize its IT. The bank moved from a complex Microsoft setup to a unified Google ecosystem. This change cut the IT team needed for Chro...meOS by 40%. Daily support tickets dropped by 50%. JS Bank now has 90% standardization across endpoints. Security and employee productivity improved. The bank is now ready for more AI and innovation.

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NA

CASE STUDY Shieldbase AI

Shieldbase AI uses Vertex AI and Model Garden on Vertex AI from Google Cloud to deploy and fine-tune AI models in minutes. The platform helps customers connect data sources and use AI for reporting, ...search, and workflow automation. Google Cloud reduces model deployment and fine-tuning from days or weeks to minutes, and AI inferences run in seconds. Internal search and report generation now take milliseconds, boosting business speed and performance. Shieldbase AI empowers a lean team to deliver customer AI projects quickly while controlling costs.

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NA

CASE STUDY Edsy

Edsy uses Google Cloud to improve English education in Thailand. The company moved from multiple cloud providers to Google Cloud for better reliability and growth. With Cloud Run, Pub/Sub, BigQuery, ...and Gemini LLMs, Edsy now answers over 1 million student support requests daily. The unified cloud setup helps developers work faster and lets teachers focus more on students. AI tools help create new learning content quickly and give students better feedback.

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NA

CASE STUDY HubX

HubX used Hyperdisk ML from Google Cloud to speed up AI model loading. They cut pod startup times from 30 minutes to under 1 minute, a 30x improvement. GPU compute costs dropped by 20% and cost per i...mage fell by 45%. Users now get results in seconds, not minutes. HubX can scale quickly and serve large AI models reliably, supporting millions of users.

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NA

CASE STUDY Vidio

Vidio uses Google Cloud to deliver a seamless OTT experience for over 45 million users in Indonesia. The platform leverages Google Kubernetes Engine, Pub/Sub, and Dataflow for effortless scaling duri...ng high-traffic events. Google Cloud's AI and machine learning improve content localization, enabling AI-generated subtitles for regional languages. Automated deployments boost developer productivity, while advanced fraud detection protects users. Vidio's data-driven approach enhances ad effectiveness and operational efficiency.

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NA

CASE STUDY SOMIN

SOMIN uses Gemini 2.5 Pro on Google Cloud to speed up marketing analysis and idea generation. The platform cuts campaign planning and creative analysis time from days to just 13 minutes. SOMIN now me...ets strict SLAs, delivering client analysis within 24 hours. Their AI delivers 3x more accurate clickthrough rate predictions. Time spent on campaign planning, pitching, and creative analysis is reduced by up to 12 times.

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Video

How to Use Google Hangouts 2022 - Detailed Tutorial

Video Thumbnail

Frequently Asked Questions(FAQ)

for Google Hangouts

What is Google Hangouts?

Google Hangouts is a Web Collaboration software that helps to connect with people via talk, text, or video. It creates and connects to the groups via apps, also stores the past chats to refer back to past messages as convenient. It helps to launch new products, acquire customers, and improve internal communications.

Google Hangouts supports one-on-one conversation or a group chat, syncs the chats from device to device, turn any conversation into a free video call, make completely free calls to other Hangouts users, get voice calling for Hangouts on Android with Hangouts dialer and so on.

Some of its features include instant messaging, voice calls, HD video calls, group conferencing, auto screen focus, compatibility with multiple computing devices, built-in screen sharing, and more.

What is Google Hangouts used for?

Google Hangouts is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Communication Management .

What are the top features of Google Hangouts?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Google Hangouts.

Who uses Google Hangouts?

Google Hangouts is used by Education, Computer Software and Information Technology And Services among other industries.

What are Google Hangouts alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Google Hangouts.

Where is Google Hangouts located?

Google Hangouts is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Hangouts for collaboration and conference call management

Google Hangouts Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.27/5 ★

Read Reviews (13)
Analytics

3.86/5 ★

Read Reviews (37)
Custom Reports

3.11/5 ★

Read Reviews (489)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.27/5 ★

Read Reviews (13)
Analytics

3.86/5 ★

Read Reviews (37)
Custom Reports

3.11/5 ★

Read Reviews (489)

Google Hangouts Integrations

Google Hangouts integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.31/5 ★

Read Reviews (1323)
Data Import

3.29/5 ★

Read Reviews (1375)

Few API Integrations for Google Hangouts

Poplar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OneDesk

4.06 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Copper

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lessonly

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Seismic

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Google Hangouts

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts

Google LLC News

Partnership

Salesforce, Google enhance Agentforce 360 with Gemini AI

Salesforce and Google have expanded their partnership to integrate Google's Gemini AI models with Salesforce's Agentforce 360 platform. This integration enhances multimodal intelligence, hybrid reasoning, and process automation across enterprise sales and IT services. It also extends Salesforce's Gemini integration to Google Workspace applications, improving interoperability and workflow continuity. The collaboration supports open standards and includes joint efforts on contact center solutions and data federation.

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Partnership

JumpCloud and Google Workspace to Launch New Cloud Productivity Solution for Enterprises

JumpCloud and Google Workspace to Launch New Cloud Productivity Solution for Enterprises

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Product

Google releases improved AI video model Veo 3.1

Google has released Veo 3.1, an enhanced AI video model with improved audiovisual quality and prompt comprehension. The update includes new features for the AI filmmaking tool, Flow, such as granular editing control and the ability to add or remove objects in videos. Veo 3.1 will be integrated into Flow, the Gemini app, Vertex AI, and accessible via Gemini APIs.

Read more →
Product

Google Voice Search Now Powered By Speech-to-Retrieval (S2R)

Google has updated its Voice Search technology to use Speech-to-Retrieval (S2R), which processes spoken queries directly without converting them to text first. This advancement enhances search speed and accuracy by eliminating errors from the speech recognition phase. The S2R technology is now live and supports multiple languages, marking a significant shift in Google's approach to voice search.

Read more →

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

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Financials

SERIES A