Google Hangouts Overview

Google Hangouts is a Web Collaboration software that helps to connect with people via talk, text, or video. It creates and connects to the groups via apps, also stores the past chats to refer back to past messages as convenient. It helps to launch new products, acquire customers, and improve internal communications.

Google Hangouts supports one-on-one conversation or a group chat, syncs the chats from device to device, turn any conversation into a free video call, make completely free calls to other Hangouts users, get voice calling for Hangouts on Android with Hangouts dialer and so on.

Some of its features include instant messaging, voice calls, HD video calls, group conferencing, auto screen focus, compatibility with multiple computing devices, built-in screen sharing, and more.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts solved their Webinar and Conferencing needs. Cuspera uses 18244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities peers achieved using Google Hangouts.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
  • Reach Global Target Audience
  • Improve Event ROI
  • Establish Thought Leadership
  • Grow Business
  • Grow Market Share
  • Improve Brand Engagement
  • Customizable Branding
  • Improve Consistency
  • Shorten Ramp Up Time
  • Improve Navigation
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Use Cases

Peers recommend Collaboration , Conference Call Management , Communication Management , as the business use cases that they have been most satisfied while using Google Hangouts.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video, Offline, Events, Trade Shows, Phone Calls and Chat

4.38/5

Read Reviews (3306)

"...Google Hangouts is the best communication service provider that allows users to collaborate via audio and video chats...."
Conference Call Management with Offline, Events, Trade Shows, Phone Calls and Video

4.34/5

Read Reviews (1226)

"...The ability of Conference calls and integration with team make Google Hangouts as essential business companion. . ...."
Communication Management with Phone Calls, E-Mail, Video and Chat

4.19/5

Read Reviews (639)

"...I can get an answer for a customer much faster than sending emails back and forth...."
sending & publishing communications

4.12/5

Read Reviews (551)

"...It allows you to send messages over wifi and allows for video and phone calls...."
tracking & monitoring communications

4.64/5

Read Reviews (20)

"...While we doing video conference it can share my screen with others and in the group call we can track who is talking...."
PEER EXPERIENCES
Collaboration with Video, Offline, Events, Trade Shows, Phone Calls and Chat

4.38/5

Read Reviews (3306)

"...Google Hangouts is the best communication service provider that allows users to collaborate via audio and video chats...." Peer review by Kristi J., Account Executive, Computer Software
Conference Call Management with Offline, Events, Trade Shows, Phone Calls and Video

4.34/5

Read Reviews (1226)

"...The ability of Conference calls and integration with team make Google Hangouts as essential business companion. . ...." Peer review by Mustafa Abbas Z., Parts Pro, Automotive
Communication Management with Phone Calls, E-Mail, Video and Chat

4.19/5

Read Reviews (639)

"...I can get an answer for a customer much faster than sending emails back and forth...." Peer review by Verified Reviewer, Financial Services
sending & publishing communications

4.19/5

Read Reviews (551)

tracking & monitoring communications

4.19/5

Read Reviews (20)

43+ more Business Use Cases

Our AI advisor, Wyz, harnessed 18244 insights from peers and experts to help you assess how these Google Hangouts use cases fit your Webinar and Conferencing needs.

Frequently Asked Questions(FAQ)

for Google Hangouts

What is Google Hangouts?

Google Hangouts is a Web Collaboration software that helps to connect with people via talk, text, or video. It creates and connects to the groups via apps, also stores the past chats to refer back to past messages as convenient. It helps to launch new products, acquire customers, and improve internal communications.

What is Google Hangouts used for?

Google Hangouts is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Communication Management .

What are the top features of Google Hangouts?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Google Hangouts.

Who uses Google Hangouts?

Google Hangouts is used by Education, Computer Software and Information Technology And Services among other industries.

What are Google Hangouts alternatives?

Skype, GoToMeeting, BlueJeans and Cisco Webex are popular alternatives for Google Hangouts.

Where is Google Hangouts located?

Google Hangouts is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.

Popular Business Setting

for Google Hangouts

Top Industries

  • Education
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Google Hangouts to Improve internal communications and Attract more attendees

Peer and Expert Opinion on Features

for Google Hangouts

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.56/5

Read Reviews (1400)
Recording

2.85/5

Read Reviews (497)
Alerts: popups & Notifications

1.36/5

Read Reviews (447)
Widgets

2.49/5

Read Reviews (58)
Live streaming

4.68/5

Read Reviews (56)
FEATURES RATINGS AND REVIEWS
Personalization

3.56/5

Read Reviews (1400)
Recording

2.85/5

Read Reviews (497)
Alerts: popups & Notifications

1.36/5

Read Reviews (447)
Widgets

2.49/5

Read Reviews (58)
Live streaming

4.68/5

Read Reviews (56)

IT and Other Capabilities

for Google Hangouts

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.31/5

Read Reviews (1323)
Data Import

3.29/5

Read Reviews (1375)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.31/5

Read Reviews (1323)
Data Import

3.29/5

Read Reviews (1375)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.35/5

Read Reviews (639)
Chat Support

4.34/5

Read Reviews (264)
Email Support

3.72/5

Read Reviews (142)
24/7 Support

3.22/5

Read Reviews (1488)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.35/5

Read Reviews (639)
Chat Support

4.34/5

Read Reviews (264)
Email Support

3.72/5

Read Reviews (142)
24/7 Support

3.22/5

Read Reviews (1488)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (13)
Analytics

3.86/5

Read Reviews (37)
Custom Reports

3.11/5

Read Reviews (489)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (13)
Analytics

3.86/5

Read Reviews (37)
Custom Reports

3.11/5

Read Reviews (489)

Software Failure Risk Guidance

?

for Google Hangouts

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts

Vendor Profile Details

Company Name

Google

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

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