About Viber
Viber is a mobile messaging service that enables users to place phone calls and send text messages to all other Viber users without any cost.
It is a secure messaging and calling app that makes free international calls send text messages, open a group chat, and connects with people, no matter who they are, or where they are from. With Viber, users are not only limited to voice calls and chat; they can also exchange images, video and audio media using the platform.
Some of its features include send messages, make voice and video calls, start group chats and calls, join communities, share stickers and GIFs, create stickers and GIFs, delete and edit seen messages and set disappearing messages.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Viber solves your Community Management needs.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using Viber.
Use Cases
Peers recommend Communication Management , Collaboration , Conference Call Management , as the business use cases that they have been most satisfied while using Viber.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with Phone Calls and Video |
4.45/5 ★ |
"...It provides instant messaging service that allows phone calls and send the text messages for free...." Peer review by User in Management Consulting, Management Consulting |
| sending & publishing communications |
4.42/5 ★ |
|
| tracking & monitoring communications |
2.50/5 ★ |
|
| Collaboration with Offline, Video, Phone Calls, Events, Trade Shows and Chat |
4.08/5 ★ |
"...It is used for communication outside of the office, as well as informal video conferencing sessions...." Peer review by Victoria L., Graduate Teaching Assistant, Kansas State University |
| Conference Call Management with Offline, Phone Calls, Events, Trade Shows and Video |
4.14/5 ★ |
"...Through Viber conference call can be made and also a clear Video call can be made...." Peer review by Evangela R., Process Analyst, Information Technology and Services |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with Phone Calls and Video |
4.45/5 ★ |
"...It provides instant messaging service that allows phone calls and send the text messages for free...." Peer review by User in Management Consulting, Management Consulting |
|
| sending & publishing communications |
4.45/5 ★ |
| tracking & monitoring communications |
4.45/5 ★ |
| Collaboration with Offline, Video, Phone Calls, Events, Trade Shows and Chat |
4.08/5 ★ |
"...It is used for communication outside of the office, as well as informal video conferencing sessions...." Peer review by Victoria L., Graduate Teaching Assistant, Kansas State University |
|
| Conference Call Management with Offline, Phone Calls, Events, Trade Shows and Video |
4.14/5 ★ |
"...Through Viber conference call can be made and also a clear Video call can be made...." Peer review by Evangela R., Process Analyst, Information Technology and Services |
|
32+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2374 insights from peers and experts to help you assess how these Viber use cases fit your Community Management needs.
Popular Business Setting
for Viber
Top Industries
- Education
- Information Technology and Services
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Viber to Improve internal communications and Enhance customer relationships
Viber Alternatives
Peer and Expert Opinion on Features
for Viber
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (199) |
| Alerts: popups & Notifications | Read Reviews (76) |
| Recording | Read Reviews (16) |
| bot | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (199) |
| Alerts: popups & Notifications | Read Reviews (76) |
| Recording | Read Reviews (16) |
| bot | Read Reviews (8) |
IT and Other Capabilities
for Viber
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (155) |
| Data Export | Read Reviews (227) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (155) |
| Data Export | Read Reviews (227) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (23) |
| 24/7 Support | Read Reviews (226) |
| Phone Support | Read Reviews (150) |
| Email Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (23) |
| 24/7 Support | Read Reviews (226) |
| Phone Support | Read Reviews (150) |
| Email Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (101) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (101) |
Failure Risk Guidance Security Report
?for Viber
Overall Risk Meter
Top Failure Risks for Viber
Vendor Profile Details
HQ Location
Bne Brak, Tel Aviv
Employees
501-1000
Social
Financials
M&A
