Viber Overview
This is a summary of the comprehensive capabilities and benefits of Viber based on over 2374 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Viber, JomSocial, Meetup Pro, Zapnito, Khoros Communities, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Viber is right for your needs? Our Cuspera AI engine can evaluate how Viber fits your specific business needs, industry, and context. Get your personalized assessment report today.
Viber supports business activities such as:
- Communication Management
- Collaboration
- Conference Call Management
- Contact List Management
- Engagement Management
Viber can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, Improve Digital And Social Presence, etc. It can help manage these activities if you use Phone Calls Video Offline etc. for these needs. As a solution, Viber's capabilities include Personalization, Alerts: Popups & Notifications, Recording, etc.
Viber was founded in 2010. Education Vertical is its biggest customer base.
Reviews
"...It provides instant messaging service that allows phone calls and send the text messages for free...." Peer review by User in Management Consulting, Management Consulting
Cuspera Reviews
12 buyers and buying teams have used Cuspera to assess how well Viber solved their Community Management needs. Cuspera uses 2374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using Viber.
Use Cases
Peers recommend Communication Management , Collaboration , Conference Call Management , as the business use cases that they have been most satisfied while using Viber.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Communication Management with Phone Calls and Video |
4.45/5 ★ |
"...It provides instant messaging service that allows phone calls and send the text messages for free...." Peer review by User in Management Consulting, Management Consulting |
sending & publishing communications |
4.42/5 ★ |
"...Viber is common social software which allow to make free phone call and send free text messages...." Peer review by supun p., Student, Construction |
tracking & monitoring communications |
2.50/5 ★ |
"...Track message deliveries etc...." Peer review by Sazzad Hossain S. |
Collaboration with Offline, Video, Phone Calls, Events, Trade Shows and Chat |
4.08/5 ★ |
"...It is truly easy to create groups and collaborate via video call, perfect for everyone on the go. ...." Peer review by Anis A., Founder, Information Technology and Services |
Conference Call Management with Offline, Phone Calls, Events, Trade Shows and Video |
4.14/5 ★ |
"...long distance meetings and conference calls are free and saves us a lot of money...." Peer review by Noureen D., Computer & Network Security |
PEER EXPERIENCES | |
---|---|
Communication Management with Phone Calls and Video |
4.45/5 ★ |
"...It provides instant messaging service that allows phone calls and send the text messages for free...." Peer review by User in Management Consulting, Management Consulting |
|
sending & publishing communications |
4.45/5 ★ |
tracking & monitoring communications |
4.45/5 ★ |
Collaboration with Offline, Video, Phone Calls, Events, Trade Shows and Chat |
4.08/5 ★ |
"...It is truly easy to create groups and collaborate via video call, perfect for everyone on the go. ...." Peer review by Anis A., Founder, Information Technology and Services |
|
Conference Call Management with Offline, Phone Calls, Events, Trade Shows and Video |
4.14/5 ★ |
"...long distance meetings and conference calls are free and saves us a lot of money...." Peer review by Noureen D., Computer & Network Security |
30+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2374 insights from peers and experts to help you assess how these Viber use cases fit your Community Management needs.
Frequently Asked Questions(FAQ)
for Viber
What is Viber?
What is Viber used for?
What are the top features of Viber?
Who uses Viber?
What are Viber alternatives?
Where is Viber located?
Popular Business Setting
for Viber
Top Industries
- Education
- Information Technology and Services
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Viber Alternatives
Peer and Expert Opinion on Features
for Viber
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (199) |
Alerts: popups & Notifications | Read Reviews (76) |
Recording | Read Reviews (16) |
bot | Read Reviews (8) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (199) |
Alerts: popups & Notifications | Read Reviews (76) |
Recording | Read Reviews (16) |
bot | Read Reviews (8) |
IT and Other Capabilities
for Viber
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (155) |
Data Export | Read Reviews (227) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (155) |
Data Export | Read Reviews (227) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (23) |
24/7 Support | Read Reviews (226) |
Phone Support | Read Reviews (150) |
Email Support | Read Reviews (4) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (23) |
24/7 Support | Read Reviews (226) |
Phone Support | Read Reviews (150) |
Email Support | Read Reviews (4) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (2) |
Analytics | Read Reviews (12) |
Custom Reports | Read Reviews (101) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (2) |
Analytics | Read Reviews (12) |
Custom Reports | Read Reviews (101) |
Software Failure Risk Guidance
?for Viber
Overall Risk Meter
Top Failure Risks for Viber
Vendor Profile Details
HQ Location
Bne Brak, Tel Aviv
Employees
501-1000
Social
Financials
M&A