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Compare Zapnito vs Viber

Comparison Summary

For Zapnito vs Viber comparison, Our AI algorithm looked at 3196 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zapnito and Viber to solve their respective business needs.

Pros and cons of Zapnito and Viber

Zapnito is more suited to businesses that require Engagement Management with Video and Content Management with Video where as Viber is focused towards Communication Management with Phone Calls and Collaboration with Offline .

Both Zapnito and Viber are Community Management software, peers recommend Zapnito for collaboration where as Viber is more known for conference call management .

logo Zapnito

Focus area

Zapnito is better than Viber for

Software Failure Risk

  • medium

logo Viber

Focus area

Viber is better than Zapnito for

Software Failure Risk

  • medium

About

Zapnito ‚Powering expert communities : Zapnito

Calling and messaging app that connects people

Age

2014

2010

Financials

SERIES A

M&A

Business Need

Total Processes
(we found evidences for)

38

51

Total Goals
(we found evidences for)

12

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


content publishing


communication management

sending & publishing communications



training & onboarding


social media management

social media analytics


community building


knowledge management



generation of new leads


loyalty management

identify target customers



membership management




conversion management


sales document management

contract management


conference call management


contact list management


helpdesk management




sales call management




business development


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Increase customer life time value

  • See 9 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Increase sales & revenue

  • Improve consistency

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve ROI

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • video

  • offline

  • chat

  • text SMS

  • trade shows

  • events

  • social media

  • e-mail

  • on premises

  • mobile

  • promotions

  • Facebook

  • Instagram

  • Skype

  • website

  • mobile app

  • Twitter

  • mass media

  • Whatsapp

  • games

  • Snapchat

  • user generated content

  • blogs

  • newsletter

  • point of sale

  • display advertisement

  • review sites

  • Amazon

  • Slack

  • Yelp

  • See 28 more
  • phone calls

  • video

  • offline

  • chat

  • text SMS

  • trade shows

  • events

  • social media

  • e-mail

  • on premises

  • mobile

  • promotions

  • Facebook

  • Instagram

  • Skype

  • website

  • mobile app

  • Twitter

  • mass media

  • Whatsapp

  • games

  • Snapchat

  • user generated content

  • blogs

  • newsletter

  • point of sale

  • display advertisement

  • review sites

  • Amazon

  • Slack

  • Yelp

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting