Zapnito Overview

Zapnito delivers a B2B community and knowledge platform that enhances customer engagement through personalized education and knowledge sharing. This platform serves as a centralized hub where businesses can create and share valuable content throughout the customer lifecycle. Zapnito is designed to transform disengaged customers into active participants, reducing missed opportunities and potential revenue loss. Its customizable features allow businesses to tailor the platform to specific customer needs and business objectives, driving a competitive edge in community management. Trusted by leading B2B brands, Zapnito empowers organizations to leverage knowledge sharing as a strategic asset.

Use Cases

Customers recommend Engagement Management, Content Management, Communication Management, as the business use cases that they have been most satisfied with while using Zapnito.

Other use cases:

  • Collaboration
  • Onboarding
  • Social Media Analytics
  • Community Building
  • Sharing Knowledge
  • Advertisement
  • Generation Of New Leads
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Business Priorities

Increase Sales & Revenue and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Zapnito.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Zapnito Use-Cases and Business Priorities: Customer Satisfaction Data

Zapnito works with different mediums / channels such as Video. and Promotions.

Zapnito's features include Recording, Personalization, White Label, etc. and Zapnito support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Zapnito analytics capabilities include Analytics, and Custom Reports.

Reviews

"Anytime we needed anything, Zapnito were on hand to help." - Hayley-Rose Ballard

Zapnito, Bettermode, Socialengine, Forj, dominKnow, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Zapnito enables personalized knowledge sharing at scale through its customer community platform. It helps maximize customer lifetime value efficiently.

Popular Business Setting

for Zapnito

Top Industries

  • Non-Profit Organization Management
  • Information Technology and Services
  • Human Resources

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Zapnito is popular in Non-Profit Organization Management, Information Technology And Services, and Human Resources and is widely used by Mid Market, Enterprise, and Small Business.

Zapnito Customer wins, Customer success stories, Case studies

How can Zapnito optimize your Engagement Management Workflow?

How efficiently Does Zapnito manage your Content Management?

Why is Zapnito the best choice for Communication Management?

What Are the key features of Zapnito for Collaboration?

How can Zapnito enhance your Onboarding process?

18 buyers and buying teams have used Cuspera to assess how well Zapnito solved their Community Management needs. Cuspera uses 822 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

CUSTOMERS TESTIMONIALS
Zapnito testimonial

Hayley-Rose Ballard

Audience Development Manager

Chemist + Druggist (C+D)
Anytime we needed anything, Zapnito were on hand to help. Testimonial By Hayley-Rose Ballard
Zapnito testimonial

John Jeffcock

CEO and Founder

Winmark Global
Zapnito did a fantastic job of getting up to speed and it was also clear to us that Zapnito had the whole process pre-mapped. In that way, they'd already done the hard work for us. Testimonial By John Jeffcock
Zapnito testimonial

Ed Gerstner

Director of Journal Policy & Strategy

Springer Nature
Zapnito enables us to empower our authors to express themselves and to discover each other's research in ways that few traditional publishing platforms allow. Testimonial By Ed Gerstner
CUSTOMERS TESTIMONIALS
Zapnito testimonial

Hayley-Rose Ballard

Audience Development Manager

Chemist + Druggist (C+D)
Anytime we needed anything, Zapnito were on hand to help. Testimonial By Hayley-Rose Ballard
Zapnito testimonial

John Jeffcock

CEO and Founder

Winmark Global
Zapnito did a fantastic job of getting up to speed and it was also clear to us that Zapnito had the whole process pre-mapped. In that way, they'd already done the hard work for us. Testimonial By John Jeffcock
Zapnito testimonial

Ed Gerstner

Director of Journal Policy & Strategy

Springer Nature
Zapnito enables us to empower our authors to express themselves and to discover each other's research in ways that few traditional publishing platforms allow. Testimonial By Ed Gerstner

Winmark Global

Zapnito helped Winmark Global build an online C-Suite community. The goal was to deliver value during uncertain times. The platform enabled Winmark to connect leaders worldwide. The case highlights t...he use of community-led growth strategies. No specific numbers or detailed results are mentioned.

Read on →

The Union for International Cancer Control (UICC) - Non Profit Organization Management

Zapnito helped the Union for International Cancer Control launch UICC Connect, an online community platform. UICC needed a space for members to connect, share knowledge, and support smaller organizat...ions. Zapnito delivered a platform for discussions, resources, and collaboration. Since launch, platform traffic and sign-ins grew by 50% year-over-year. Membership increased from 60 to over 700. The platform now offers multilingual support and over 800 expert content pieces. UICC saw stronger engagement and a more connected global community.

Read on →

ARBS

Zapnito helped ARBS create a branded online community called the ARBS Network. MAG used this platform to increase sponsor value and boost member engagement. The dedicated community space allowed for ...better connections and interactions. The case highlights the benefits of using Zapnito for community-led growth. No specific numbers or metrics are mentioned in the content.

Read on →

FEBS & Wiley - Publishing

Zapnito helped FEBS & Wiley build an innovative online community. The community exceeded targets set by FEBS & Wiley. The case highlights the use of Zapnito for community-led growth. FEBS & Wiley use...d the platform to engage their audience. The results show success in reaching and surpassing goals.

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Instructional Empowerment - Education

Zapnito helped Instructional Empowerment build an online community for educators. The team used Zapnito’s privacy settings to create both public and private spaces for sharing and collaboration. They... used the analytics dashboard to track engagement and improve the experience. In just three months, nearly 3,000 members joined the community. The platform made it easy for the team to guide members and support their mission to help students succeed.

Read on →

Linnworks - Computer Software

Zapnito helped Linnworks build a branded, scalable online community for their global customers. Linnworks wanted a platform that was easy to use and did not need much engineering work. With Zapnito, ...they created a space for customers to share advice and learn from each other. The community grew to over 300 members in just a few months. Customers use the Discussions feature to connect and support each other, helping Linnworks boost product adoption and customer satisfaction.

Read on →

Inside Zapnito | Episode 2 | Event Update: Inside CLG: Profiles Walkthrough

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Frequently Asked Questions(FAQ)

for Zapnito

What is Zapnito?

Zapnito is the community software platform built to showcase expertise. Zapnito is used to create branded expert networks that promote thought leadership, increase revenue, and build engagement and trust with the audience.

Zapnito provides a flexible design, fast implementation, easy to use interface, along with personalized support. Zapnito integrates with third-party platforms such as Google Analytics, Tag Manager, Braintree, and Learnosity.

What is Zapnito used for?

Zapnito is a Community Management Software mainly used by its customers to Increase Sales & Revenue and Establish Thought Leadership by Engagement Management, Content Management and Communication Management .

What are the top features of Zapnito?

Recording, Personalization and White label are some of the top features of Zapnito.

Who uses Zapnito?

Zapnito is used by Non-Profit Organization Management, Information Technology And Services and Human Resources among other industries.

What are Zapnito alternatives?

Bettermode, Socialengine, Forj and DominKnow are popular alternatives for Zapnito.

Where is Zapnito located?

Zapnito is headquartered at Mindspace , 9th Floor, 9 Appold Street, London EC2A 2AP.
lightning

Peers used Zapnito for engagement management and content management

Zapnito Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.14/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (59)
Custom Reports

4.64/5 ★

Read Reviews (95)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.14/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (59)
Custom Reports

4.64/5 ★

Read Reviews (95)

Software Failure Risk Guidance

?

for Zapnito

Overall Risk Meter

Low Medium High

Top Failure Risks for Zapnito

Zapnito Ltd. Profile

Company Name

Zapnito Ltd.

Company Website

//zapnito.com

Year Founded

2014

HQ Location

Mindspace , 9th Floor, 9 Appold Street, London EC2A 2AP

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

SERIES A