Zapnito Overview
Zapnito delivers a B2B community and knowledge platform that enhances customer engagement through personalized education and knowledge sharing. This platform serves as a centralized hub where businesses can create and share valuable content throughout the customer lifecycle. Zapnito is designed to transform disengaged customers into active participants, reducing missed opportunities and potential revenue loss. Its customizable features allow businesses to tailor the platform to specific customer needs and business objectives, driving a competitive edge in community management. Trusted by leading B2B brands, Zapnito empowers organizations to leverage knowledge sharing as a strategic asset.
Use Cases
Customers recommend Engagement Management, Content Management, Communication Management, as the business use cases that they have been most satisfied with while using Zapnito.
Business Priorities
Increase Sales & Revenue and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Zapnito.
Zapnito Use-Cases and Business Priorities: Customer Satisfaction Data
Zapnito works with different mediums / channels such as Video. and Promotions.
Zapnito's features include Recording, Personalization, White Label, etc. and Zapnito support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Zapnito analytics capabilities include Analytics, and Custom Reports.
Reviews
"Zapnito did a fantastic job of getting up to speed and it was also clear to us that Zapnito had the whole process pre-mapped. In that way, they'd already done the hard work for us." - John Jeffcock
Zapnito, Niche Video Media, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Zapnito enables personalized knowledge sharing at scale through its customer community platform. It helps maximize customer lifetime value efficiently.
Popular Business Setting
for Zapnito
Top Industries
- Non-Profit Organization Management
- Information Technology and Services
- Human Resources
Popular in
- Mid Market
- Enterprise
- Small Business
Zapnito is popular in Non-Profit Organization Management, Information Technology And Services, and Human Resources and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Zapnito Use Cases
How does Zapnito facilitate Engagement Management?
What Are the key features of Zapnito for Content Management?
What makes Zapnito ideal for Communication Management?
What solutions does Zapnito provide for Collaboration?
What makes Zapnito ideal for Onboarding?
21+ more Business Use Cases
18 buyers and buying teams have used Cuspera to assess how well Zapnito solved their Community Management needs. Cuspera uses 822 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zapnito did a fantastic job of getting up to speed and it was also clear to us that Zapnito had the whole process pre-mapped. In that way, they'd already done the hard work for us. Testimonial By John Jeffcock |
|
It was vital to create a peer-to-peer environment for doctors. Our members know that they can get trusted information, and engage in conversation. Testimonial By Simon Grime |
|
It ticked all the boxes and went beyond. Testimonial By Marc Wright |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
John Jeffcock CEO and Founder Winmark Global |
Zapnito did a fantastic job of getting up to speed and it was also clear to us that Zapnito had the whole process pre-mapped. In that way, they'd already done the hard work for us. Testimonial By John Jeffcock |
|
Simon Grime Executive Director Wilmington Healthcare's OnMedica |
It was vital to create a peer-to-peer environment for doctors. Our members know that they can get trusted information, and engage in conversation. Testimonial By Simon Grime |
|
Marc Wright Founder simplycommunicate |
It ticked all the boxes and went beyond. Testimonial By Marc Wright |
Case Studies
CASE STUDY Winmark Global
CASE STUDY Sova Assessment
CASE STUDY Points Of Light
CASE STUDY The Marketing Academy
CASE STUDY The Union for International Cancer Control (UICC)
CASE STUDY simplyIC
Video
Inside Zapnito | Episode 2 | Event Update: Inside CLG: Profiles Walkthrough
Frequently Asked Questions(FAQ)
for Zapnito
What is Zapnito?
Zapnito is the community software platform built to showcase expertise. Zapnito is used to create branded expert networks that promote thought leadership, increase revenue, and build engagement and trust with the audience.
Zapnito provides a flexible design, fast implementation, easy to use interface, along with personalized support. Zapnito integrates with third-party platforms such as Google Analytics, Tag Manager, Braintree, and Learnosity.
What is Zapnito used for?
What are the top features of Zapnito?
Who uses Zapnito?
What are Zapnito alternatives?
Where is Zapnito located?
Peers used Zapnito for engagement management and content management
Zapnito Competitors
Zapnito Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (59) |
| Custom Reports | Read Reviews (95) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (59) |
| Custom Reports | Read Reviews (95) |
Software Failure Risk Guidance
?for Zapnito
Overall Risk Meter
Top Failure Risks for Zapnito
Zapnito Ltd. News
Customer Knowledge Sharing: Explained
What if how we engage with our Customers is all wrong? Customers are a company’s greatest asset next to its employees. While budgets are stacked at 90% towards acquisition of new customers, existing customers get the shorter end of the stick. Research shows that 71% of customers are at risk of churn when not […]
The post Customer Knowledge Sharing: Explained appeared first on Zapnito.
Designing Zapnito’s New Brand Identity
The Zapnito brand didn’t stand out. Here’s how we fixed it. At Zapnito, we once assumed that our distinctiveness would naturally shine through. Our product and strategic support has helped many leading B2B brands to build successful online communities, built around knowledge sharing. This (we believed) is how and why people would remember us. Today […]
The post Designing Zapnito’s New Brand Identity appeared first on Zapnito.
The Six Types of Online Communities You Should Know About
Businesses are increasingly understanding that their audiences, customers and clients are their most important asset, and utilizing online communities to engage, nurture and reward them. There are many B2C brands doing this incredibly well, and B2B is not far behind.
The post The Six Types of Online Communities You Should Know About appeared first on Zapnito.
Everything You Need to Know About Online Communities
For decades, community has been the heart and soul of the internet. Trends come and go, but one constant is our desire to connect with others around the world. Today, as our trust in traditional sources of online community continues to be eroded by misinformation, commercialization, and abuse, internet users are abandoning social media in […]
The post Everything You Need to Know About Online Communities appeared first on Zapnito.
Zapnito Ltd. Profile
HQ Location
Mindspace , 9th Floor, 9 Appold Street, London EC2A 2AP
Employees
1-10
Social
Financials
SERIES A
