Zapnito Overview

This is a summary of the comprehensive capabilities and benefits of Zapnito based on over 822 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zapnito, Forj, Hivebrite, Packback, Higher Logic Online Community, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zapnito is right for your needs? Our Cuspera AI engine can evaluate how Zapnito fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zapnito supports business activities such as:

  • Engagement Management
  • Content Management
  • Communication Management
  • Collaboration
  • Training & Onboarding

Zapnito can help you with many business goals, such as Increase Sales & Revenue, Establish Thought Leadership, Acquire Customers, Improve Brand Engagement, Enhance Customer Relationships, etc. It can help manage these activities if you use Video and Promotions for these needs. As a solution, Zapnito's capabilities include Recording, Personalization, White Label, etc.

Zapnito was founded in 2014. Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"I don't have a background in [technology] and [the Zapnito team] made me feel empowered to actually move things forward. " - Thirza Loffeld

Cuspera Reviews

18 buyers and buying teams have used Cuspera to assess how well Zapnito solved their Community Management needs. Cuspera uses 822 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Business Priorities

Increase Sales & Revenue and Establish Thought Leadership are the most popular business priorities peers achieved using Zapnito.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Content Management , Communication Management , as the business use cases that they have been most satisfied while using Zapnito.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Video

4.48/5 ★

Read Reviews (106)

"...Also use our Google Analytics integration to track site usage, engagement statistics and identify which areas of the platform should be further optimized. ..." Connect to CRM, Payment & Analytics
engaging and following up

4.48/5 ★

Read Reviews (84)

"...Our members know that they can get trusted information, and engage in conversation...."
Content Management with Video

4.25/5 ★

Read Reviews (40)

"...Our tools make it easy to diversify revenue streams via membership management, sponsored content, brand placement and e-learning courses. ..." Community Membership Platform
content sharing

4.61/5 ★

Read Reviews (15)

"...That it enables me to share content with my audience, and potential new clients in a 'noise free' adaptive virtual environment...."
content curation

3.82/5 ★

Read Reviews (5)

"...Exhibitors and sponsors are charged to post their own content, creating another revenue stream for the organization...."
content publishing

2.34/5 ★

Read Reviews (4)

"...The application enables managers to create and modify posts using an editing tool, publish content, and send newsletters to registered users...."
Communication Management

4.69/5 ★

Read Reviews (31)

"...The network allows member agencies to register and publish their own case studies and latest work, as a showcase, but also to elicit feedback and create discussion. ..." Case Study Oystercatchers
sending & publishing communications

4.67/5 ★

Read Reviews (28)

"...The application enables managers to create and modify posts using an editing tool, publish content, and send newsletters to registered users...."
PEER EXPERIENCES
Engagement Management with Video

4.48/5 ★

Read Reviews (106)

"...Also use our Google Analytics integration to track site usage, engagement statistics and identify which areas of the platform should be further optimized. ..." Connect to CRM, Payment & Analytics
engaging and following up

4.48/5 ★

Read Reviews (84)

Content Management with Video

4.25/5 ★

Read Reviews (40)

"...Our tools make it easy to diversify revenue streams via membership management, sponsored content, brand placement and e-learning courses. ..." Community Membership Platform
content sharing

4.25/5 ★

Read Reviews (15)

content curation

4.25/5 ★

Read Reviews (5)

content publishing

4.25/5 ★

Read Reviews (4)

Communication Management

4.69/5 ★

Read Reviews (31)

"...The network allows member agencies to register and publish their own case studies and latest work, as a showcase, but also to elicit feedback and create discussion. ..." Case Study Oystercatchers
sending & publishing communications

4.69/5 ★

Read Reviews (28)

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 822 insights from peers and experts to help you assess how these Zapnito use cases fit your Community Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Thirza Loffeld

Community Manager

WildHub Community

I don't have a background in [technology] and [the Zapnito team] made me feel empowered to actually move things forward. Testimonial By Thirza Loffeld

Hayley-Rose Ballard

Audience Development Manager

Chemist + Druggist (C+D)

Anytime we needed anything, Zapnito were on hand to help. Testimonial By Hayley-Rose Ballard

James Farmer

Co-Founder

B2B Marketing

Zapnito arrived and had everything we needed out of the box. Testimonial By James Farmer
CUSTOMERS TESTIMONIALS

Thirza Loffeld

Community Manager

WildHub Community

I don't have a background in [technology] and [the Zapnito team] made me feel empowered to actually move things forward. Testimonial By Thirza Loffeld

Hayley-Rose Ballard

Audience Development Manager

Chemist + Druggist (C+D)

Anytime we needed anything, Zapnito were on hand to help. Testimonial By Hayley-Rose Ballard

James Farmer

Co-Founder

B2B Marketing

Zapnito arrived and had everything we needed out of the box. Testimonial By James Farmer

Case Studies

COMPANY CASE STUDIES
Case Study simplycommunicate

Learn How simplycommunicate turned to Zapnito to help run their event, simplyIC, in a virtual format and create an online community around it.

Read More
Case Study Sova

Discover how Sova used their community to create scalable and repeatable onboarding, as well as improve course uptake.

Read More
Case Study Springer Nature

How Springer Nature used their Zapnito-powered online communities to improve engagement and awareness of their journal portfolio, and to open new doors to discovery.

Read More

Frequently Asked Questions(FAQ)

for Zapnito

What is Zapnito?

Zapnito is the community software platform built to showcase expertise. Zapnito is used to create branded expert networks that promote thought leadership, increase revenue, and build engagement and trust with the audience.

What is Zapnito used for?

Zapnito is a Community Management Software mainly used by its customers to Increase Sales & Revenue and Establish Thought Leadership by Engagement Management, Content Management and Communication Management .

What are the top features of Zapnito?

Recording, Personalization and White label are some of the top features of Zapnito.

Who uses Zapnito?

Zapnito is used by Non-Profit Organization Management, Information Technology And Services and Human Resources among other industries.

What are Zapnito alternatives?

Forj, Hivebrite, Packback and Higher Logic Online Community are popular alternatives for Zapnito.

Where is Zapnito located?

Zapnito is headquartered at Mindspace , 9th Floor, 9 Appold Street, London EC2A 2AP.

Popular Business Setting

for Zapnito

Top Industries

  • Non-Profit Organization Management
  • Information Technology and Services
  • Human Resources

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Zapnito to Increase sales & revenue and Establish thought leadership

Peer and Expert Opinion on Features

for Zapnito

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.27/5 ★

Read Reviews (11)
Personalization

4.26/5 ★

Read Reviews (9)
White label

2.50/5 ★

Read Reviews (8)
Rewards

3.92/5 ★

Read Reviews (5)
Gamification

3.92/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Recording

4.27/5 ★

Read Reviews (11)
Personalization

4.26/5 ★

Read Reviews (9)
White label

2.50/5 ★

Read Reviews (8)
Rewards

3.92/5 ★

Read Reviews (5)
Gamification

3.92/5 ★

Read Reviews (5)

IT and Other Capabilities

for Zapnito

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.27/5 ★

Read Reviews (47)
Data Export

3.65/5 ★

Read Reviews (20)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.27/5 ★

Read Reviews (47)
Data Export

3.65/5 ★

Read Reviews (20)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.56/5 ★

Read Reviews (58)
Chat Support

4.55/5 ★

Read Reviews (18)
Email Support

3.68/5 ★

Read Reviews (2)
Phone Support

3.68/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.56/5 ★

Read Reviews (58)
Chat Support

4.55/5 ★

Read Reviews (18)
Email Support

3.68/5 ★

Read Reviews (2)
Phone Support

3.68/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.14/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (59)
Custom Reports

4.64/5 ★

Read Reviews (95)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.14/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (59)
Custom Reports

4.64/5 ★

Read Reviews (95)

Software Failure Risk Guidance

?

for Zapnito

Overall Risk Meter

Low Medium High

Top Failure Risks for Zapnito

Vendor Profile Details

Company Name

Zapnito

Company Website

https://zapnito.com/

Year Founded

2014

HQ Location

Mindspace , 9th Floor, 9 Appold Street, London EC2A 2AP

Employees

1-10

Social

Financials

SERIES A