Bettermode Overview

Bettermode addresses the challenge of fostering customer engagement and support through its customizable community platforms. Businesses can build branded portals, support forums, and engagement hubs tailored to their specific needs. The platform's AI-powered features enhance user interaction, providing a dynamic space for customers to connect and grow. This solution not only supports customer interaction but also strengthens brand loyalty by creating a centralized hub for communication and support. Bettermode's approach allows companies to cultivate a vibrant community, ultimately driving customer satisfaction and retention.

Use Cases

Customers recommend Engagement Management, Community Building, Content Management, as the business use cases that they have been most satisfied with while using Bettermode.

Other use cases:

  • Knowledge Management
  • White Labeling
  • Helpdesk Management
  • Lifetime Value Management
  • Collaboration
  • Generation Of New Leads
  • Customer Feedback Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Bettermode.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Bettermode Use-Cases and Business Priorities: Customer Satisfaction Data

Bettermode works with different mediums / channels such as Social Media. Video. and User Generated Content.

Bettermode's features include Gamification, Personalization, Alerts: Popups & Notifications, etc. and Bettermode support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Bettermode analytics capabilities include Custom Reports, and Analytics.

Reviews

"Tribe helped us create a user-friendly brand community with familiar design elements and customize it to serve various needs of our customers." - Haley Chamberlain

Bettermode, Zapnito, Socialengine, Forj, Hivebrite, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bettermode is a no-code platform for building unique customer communities. Engagement tools are provided to enhance customization and interaction.

Popular Business Setting

for Bettermode

Top Industries

  • Information Technology and Services
  • Computer Software
  • Health, Wellness and Fitness

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Bettermode is popular in Information Technology And Services, Computer Software, and Health, Wellness And Fitness and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Bettermode Use Cases

How efficiently Does Bettermode manage your Engagement Management?

How does Bettermode address your Community Building Challenges?

What benefits does Bettermode offer for Content Management?

How does Bettermode address your Knowledge Management Challenges?

What solutions does Bettermode provide for White Labeling?

40+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bettermode solved their Community Management needs. Cuspera uses 966 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bettermode testimonial

Haley Chamberlain

Content & Community

ConvertKit
Tribe helped us create a user-friendly brand community with familiar design elements and customize it to serve various needs of our customers. Testimonial By Haley Chamberlain
Bettermode testimonial

Merily Leis

Head of Marketing

Klaus
Tribe enabled us to swiftly launch a full-featured online community for customers and audiences to drive thought leadership and education. Testimonial By Merily Leis
Bettermode testimonial

Fabrizio Scuppa

CEO

Octorate
Tribe Platform has been instrumental for us to maintain and strengthen customer relationships. The need for a community was amplified especially during pandemic. Testimonial By Fabrizio Scuppa
CUSTOMERS TESTIMONIALS
Bettermode testimonial

Haley Chamberlain

Content & Community

ConvertKit
Tribe helped us create a user-friendly brand community with familiar design elements and customize it to serve various needs of our customers. Testimonial By Haley Chamberlain
Bettermode testimonial

Merily Leis

Head of Marketing

Klaus
Tribe enabled us to swiftly launch a full-featured online community for customers and audiences to drive thought leadership and education. Testimonial By Merily Leis
Bettermode testimonial

Fabrizio Scuppa

CEO

Octorate
Tribe Platform has been instrumental for us to maintain and strengthen customer relationships. The need for a community was amplified especially during pandemic. Testimonial By Fabrizio Scuppa

Case Studies

Health, Wellness and Fitness

CASE STUDY Runna

Bettermode helped Runna build a global runners’ community inside their mobile app. Runna needed a customizable and embeddable platform to connect runners and support users. They used Bettermode’s Emb...ed tools, JWT SSO, moderation, and analytics features. In 6 months, the community grew to over 2,500 members. Members return 3-4 times per week. Bettermode enabled Runna to support, educate, and engage their users.

Read more →
Information Technology and Services

CASE STUDY IBM

IBM used Bettermode to build a private community for their CSR Influencers network. The challenge was to engage employees passionate about social impact and improve participation in CSR programs. Bet...termode provided features like SSO, Spaces, Collections, and a Leaderboard to drive engagement and personalized communication. In less than a year, the community grew to 1800 members. IBM saw improved collaboration and participation in social initiatives among employees.

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Education

CASE STUDY Herbal Entrepreneur

Bettermode helped Herbal Entrepreneur build a strong online community for herbalists. The team used features like Spaces, Collections, Private Messages, and Gated Content to create a professional and... secure space. They moved from Facebook Groups to Bettermode for better data ownership and engagement. The community grew to over 1,000 members, with more than 100 paid members. Member engagement and brand loyalty improved after using Bettermode.

Read more →
Financial Services

CASE STUDY e.pop

Bettermode helped e.pop build a strong online community for its digital receipts app. e.pop used Bettermode features like Spaces, SSO, and Leaderboard to create a personalized experience for both app... users and merchants. The platform made it easy to segment content and target messages, which improved customer engagement and brand image. e.pop also gained better information security and valuable customer feedback. Bettermode's ease of use and flexibility matched e.pop's fast-changing needs.

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Professional Training & Coaching

CASE STUDY CoachHub

CoachHub used Bettermode to build a global community for over 3,500 coaches. The challenge was to reduce isolation and foster connection among coaches. Bettermode's features like Spaces, Reports, and... Collections helped CoachHub create a private, easy-to-navigate hub. The platform enabled coaches to network, share resources, and provide feedback. As a result, CoachHub saw highly active and returning community members, with coaches reporting greater happiness and engagement.

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Hospitality

CASE STUDY Octorate

Bettermode helped Octorate build a private customer community during the COVID-19 pandemic. Octorate used features like SSO, Collections, and a Developer Portal to connect and support customers. The ...community launched quickly with out-of-the-box social features. It now has about 2,500 members, with over 50% active. This community improved customer relationships and made the support team more efficient.

Read more →

Video

No Code & Bettermode with Caio Calderari - Bettermode Creators

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bettermode

What is Bettermode?

Bettermode is a Community Management Software, a flexible community engine that renders traditional online forums obsolete. It is highly user-centric and meets the business needs and audiences.

Bettermode has an engaging social dimension. It enables users to explore topics, follow threads, post queries, and initiate discussions. Apart from these, users can also perform a wide variety of social actions like commenting, sharing, and upvoting.

Bettermode is designed to be adaptable and flexible, to build a community that suits the business needs and consumers. Analytics help users gain valuable insight into community performance. Tribe allows users to sign up using established platforms such as Google, Facebook, Slack and LinkedIn. Single Sign On (SSO) can also be configured for enterprise customers. It provides integrations with third-party apps to automate processes and add functionalities such as polls, events, Q&As.

What is Bettermode used for?

Bettermode is a Community Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Community Building and Content Management .

What are the top features of Bettermode?

Gamification, Personalization and Alerts: popups & Notifications are some of the top features of Bettermode.

Who uses Bettermode?

Bettermode is used by Information Technology And Services, Computer Software and Health, Wellness And Fitness among other industries.

What are Bettermode alternatives?

Zapnito, Socialengine, Forj and Hivebrite are popular alternatives for Bettermode.

Where is Bettermode located?

Bettermode is headquartered at 22 Wellesley St E, Toronto, Ontario CA.
lightning

Peers used Bettermode for engagement management and community building

Bettermode Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Custom Reports

4.84/5 ★

Read Reviews (127)
Analytics

4.80/5 ★

Read Reviews (49)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Custom Reports

4.84/5 ★

Read Reviews (127)
Analytics

4.80/5 ★

Read Reviews (49)

Software Failure Risk Guidance

?

for Bettermode

Overall Risk Meter

Low Medium High

Top Failure Risks for Bettermode

Bettermode Inc News

Product

Enhanced Composer with Table and Table of Content

Bettermode.com has updated its Composer with new features: tables for structured data and a clickable table of contents for easier navigation in long posts. These enhancements aim to improve content organization and readability.

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Bettermode Inc Profile

Company Name

Bettermode Inc

Company Website

https://bettermode.com/

Year Founded

2018

HQ Location

22 Wellesley St E, Toronto, Ontario CA

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

SEED