Onesignal: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Onesignal
Brand: Onesignal
Rating: 4.68 (2777 reviews)

4.68 5

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(2777)

High Volume Mobile and Web Push Notifications to Increase Subscribers

AI Powered

Onesignal Overview

OneSignal addresses the challenge of fragmented customer communication by offering a unified platform for mobile push notifications, web push, SMS, email, and in-app messaging. Catering to over 2 million businesses, OneSignal facilitates the delivery of personalized messages at scale, ensuring precise targeting and impactful engagement. The platform supports creating intelligent customer journeys, which enhance user interaction and retention. With a focus on reliability and security, OneSignal integrates seamlessly into existing systems, making it a preferred choice for developers. This comprehensive approach not only streamlines communication efforts but also maximizes return on investment by leveraging data-driven insights to measure and optimize campaign performance.

Use Cases

Customers recommend Engagement Management, Communication Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Onesignal.

Other use cases:

Customer Case Management
Onboarding
Content Management
Digital Marketing
Social Media Analytics
Advertisement
Lead Analytics

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Onesignal.

Other priorities:

Increase Sales & Revenue
Scale Best Practices
Improve ROI
Launch New Products
Improve Internal Communications
Enter New Markets Internationally Or Locally
Grow Market Share
Improve Digital And Social Presence
Establish Thought Leadership

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Onesignal Use-Cases and Business Priorities: Customer Satisfaction Data

Onesignal's features include Alerts: Popups & Notifications, Widgets, Personalization, etc. and Onesignal support capabilities include Email Support, AI Powered, 24/7 Support, etc. also Onesignal analytics capabilities include Analytics, and Custom Reports.

Reviews

"We had everything up and running in a matter of 15 minutes and in less than 3 months of using OneSignal, it was already our third highest organic traffic source!" - Brian Jackson

Onesignal, Attentive, Alpha Anywhere, Airship, Branch linking platform, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

OneSignal is trusted for customer messaging, including push notifications and more. Used by over 1 million developers to enhance engagement.

Popular Business Setting

for Onesignal

Top Industries

Information Technology and Services
Design
Computer Software

Popular in

Small Business
Mid Market
Enterprise

Onesignal is popular in Information Technology And Services, Design, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Onesignal Use Cases

How does Onesignal address your Engagement Management Challenges?

OneSignal empowers companies to boost engagement and retention by sending mobile and web push notifications, email, and in-app messages. The platform provides tools for analyzing campaign performance and allows companies to integrate with various platforms. OneSignal’s limited dashboard functionality may restrict the depth of campaign insights.

"...If you rule a small-medium site and want to get your users more engaged, this tool is for you...." Peer review by jordi t., software developer

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Why is Onesignal the best choice for Communication Management?

OneSignal enables real-time communication with subscribers through push notifications, triggered by events such as new content publication or database updates. It integrates seamlessly with platforms like WordPress, making it easy to send notifications to targeted audiences. OneSignal's free plan has limitations on the number of notifications that can be sent.

"...Sending updates when the data has changed in the database and sending message to users...." Peer review by Developer A, Software developer

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Why is Onesignal the best choice for Segmentation And Targeting?

What solutions does Onesignal provide for Customer Case Management?

What Are the key features of Onesignal for Onboarding?

42+ more Business Use Cases

21 buyers and buying teams have used Cuspera to assess how well Onesignal solved their Mobile Marketing needs. Cuspera uses 2777 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Brian Jackson CMO Kinsta	We had everything up and running in a matter of 15 minutes and in less than 3 months of using OneSignal, it was already our third highest organic traffic source! Testimonial By Brian Jackson
Domenic Romeo Head Of Technology, National Rugby League NRL	OneSignal’s in-app messaging feature is fast becoming a go-to when needing to deliver important messages to fans. We like this feature as it allows an extra level of engagement with the fan while they are within our mobile experiences and provides the flexibility to do this without the need for any... app releases. We are seeing fantastic results with fans and sponsors who are enjoying the extra interaction within the apps. Testimonial By Domenic Romeo
John Turner Director Of Business Development USA Today Sports	With more than 60 owned and operated sports sites, the USA Today Sports Media Group relies on OneSignal to get the right content in front of the right fans. From notifications on desktop browsers to targeted deep-links into our SportsWire app, OneSignal has made engaging our readers fast, simple an...d effective. Testimonial By John Turner

CUSTOMERS	TESTIMONIALS
Brian Jackson CMO Kinsta	We had everything up and running in a matter of 15 minutes and in less than 3 months of using OneSignal, it was already our third highest organic traffic source! Testimonial By Brian Jackson
Domenic Romeo Head Of Technology, National Rugby League NRL	OneSignal’s in-app messaging feature is fast becoming a go-to when needing to deliver important messages to fans. We like this feature as it allows an extra level of engagement with the fan while they are within our mobile experiences and provides the flexibility to do this without the need for any... app releases. We are seeing fantastic results with fans and sponsors who are enjoying the extra interaction within the apps. Testimonial By Domenic Romeo
John Turner Director Of Business Development USA Today Sports	With more than 60 owned and operated sports sites, the USA Today Sports Media Group relies on OneSignal to get the right content in front of the right fans. From notifications on desktop browsers to targeted deep-links into our SportsWire app, OneSignal has made engaging our readers fast, simple an...d effective. Testimonial By John Turner

Case Studies

CASE STUDY Curtsy

Curtsy used OneSignal to build a multichannel communication strategy for their mobile-first resale app. They needed a seamless way to send transactional notifications, so they chose OneSignal for its... easy setup and robust features. Curtsy uses mobile push notifications, in-app messaging, and SMS to keep users engaged and informed. The platform helps automate messages for order tracking, shipping alerts, and recommendations. Curtsy saw immediate results in app engagement and revenue after implementing marketing notifications.

Construction

CASE STUDY Ogun

OneSignal helped Ogun improve app retention and reduce churn. Ogun used OneSignal’s in-app messaging and push notifications to enhance onboarding and user engagement. The In-App Messaging Carousel fe...ature increased click-through rates by 80%. Ogun reduced churn by 35% and increased app retention by 27%. OneSignal’s tools allowed Ogun to support users and scale their business.

CASE STUDY InCrowd

InCrowd used OneSignal to improve their sports marketing platform. They wanted to help sports organizations engage fans across many channels. InCrowd switched to OneSignal for better push notificatio...ns, easy API, and strong support. OneSignal let InCrowd segment and target fans more easily. The platform's features saved InCrowd time and helped them deliver a better fan experience.

Restaurants

CASE STUDY Shake Shack

Shake Shack used OneSignal to improve their mobile app experience. They wanted to boost customer engagement and make their digital experience better. With OneSignal, they sent push notifications and ...in-app messages to promote new menu items and special offers. This helped them grow their subscriber base by 184%. They also saw a 52.7% increase in year-over-year customer retention. Their campaigns had high click-through rates and drove more orders.

CASE STUDY Blue Wizard Digital

Blue Wizard Digital used OneSignal web push notifications to improve player retention and engagement. The company faced challenges reengaging new players and wanted to build deeper relationships with... users. They chose OneSignal for its easy setup and advanced segmentation features. Blue Wizard created nearly 100 user segments and sent personalized messages to millions of players. As a result, they grew their web push audience to 1.4 million loyal subscribers and improved open rates.

Human Resources

CASE STUDY Randstad

Randstad used OneSignal to improve communication for their Impf-Finder app during Germany's COVID vaccination effort. The app helped users find and book local vaccine appointments. At first, users st...ruggled to find open slots, leading to frustration and negative reviews. Randstad chose OneSignal for secure, GDPR-compliant push notifications. After integrating OneSignal, Randstad coordinated 150,000 vaccine appointments and saw over 500,000 app downloads.

In-App Quickstart

Frequently Asked Questions(FAQ)

for Onesignal

What is Onesignal?

OneSignal is a multi-platform push notification service powering mobile and web push, email, SMS and in-app messages. It helps to acquire customers, scale best practices and launch new products.

It helps to get users back to the app with relevant, highly visible messages through desktop and mobile browsers. It retains the users with highly customizable In-App messages delivered whenever the customers need them and delivers engaging texts for fast and effective messaging.

Some of its features are A/B testing, industry-leading event tracking to drive goal-based results, unique messages based on the users in-app and real-world behaviors, highly relevant campaigns and segmentation and more.

What is Onesignal used for?

Onesignal is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Segmentation And Targeting .