Onesignal Overview
OneSignal addresses the challenge of fragmented customer communication by offering a unified platform for mobile push notifications, web push, SMS, email, and in-app messaging. Catering to over 2 million businesses, OneSignal facilitates the delivery of personalized messages at scale, ensuring precise targeting and impactful engagement. The platform supports creating intelligent customer journeys, which enhance user interaction and retention. With a focus on reliability and security, OneSignal integrates seamlessly into existing systems, making it a preferred choice for developers. This comprehensive approach not only streamlines communication efforts but also maximizes return on investment by leveraging data-driven insights to measure and optimize campaign performance.
Use Cases
Customers recommend Engagement Management, Communication Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Onesignal.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Onesignal.
Onesignal Use-Cases and Business Priorities: Customer Satisfaction Data
Onesignal's features include Alerts: Popups & Notifications, Widgets, Personalization, etc. and Onesignal support capabilities include Email Support, AI Powered, 24/7 Support, etc. also Onesignal analytics capabilities include Analytics, and Custom Reports.
Reviews
"We had everything up and running in a matter of 15 minutes and in less than 3 months of using OneSignal, it was already our third highest organic traffic source!" - Brian Jackson
Peer review evidence (same sources as the product rating summary)
"...Overall, OneSignal helps us engage with our audience to get our content in front of them...." Peer review by Administrator
"...This is important because the stories we publish impact the safety of our readers. ...." Peer review by Verified Reviewer, Non-Profit Organization Management
"...You can expect all the standard features here, from custom templates, to automated push notifications, to segmentation targeting and real-time tracking...." The 15 Best iOS and Android Push Notification Platforms [2019]
Onesignal, Attentive, Alpha Anywhere, Airship, Branch linking platform, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
OneSignal is trusted for customer messaging, including push notifications and more. Used by over 1 million developers to enhance engagement.
Popular Business Setting
for Onesignal
Top Industries
- Information Technology and Services
- Design
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Onesignal is popular in Information Technology And Services, Design, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Onesignal Customer wins, Customer success stories, Case studies
What solutions does Onesignal provide for Engagement Management?
How does Onesignal facilitate Communication Management?
What benefits does Onesignal offer for Segmentation And Targeting?
How does Onesignal address your Customer Case Management Challenges?
What Are the key features of Onesignal for Onboarding?
21 buyers and buying teams have used Cuspera to assess how well Onesignal solved their Customer Experience Management needs. Cuspera uses 2777 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We had everything up and running in a matter of 15 minutes and in less than 3 months of using OneSignal, it was already our third highest organic traffic source! Testimonial By Brian Jackson |
|
OneSignal is the most knowledgeable vendor in the space. It’s not just notifications, but everything that's happening in the browser landscape. I always learn a lot from my conversations with them. Testimonial By Suleman Rehmani |
|
One of the greatest things about OneSignal is that minimal engineering is required to execute tactics - from personalization and segmenting, to A/B testing, and beyond. Testimonial By Mike Rome |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brian Jackson CMO Kinsta |
We had everything up and running in a matter of 15 minutes and in less than 3 months of using OneSignal, it was already our third highest organic traffic source! Testimonial By Brian Jackson |
|
Suleman Rehmani Director Of Ecommerce The Princeton Review |
OneSignal is the most knowledgeable vendor in the space. It’s not just notifications, but everything that's happening in the browser landscape. I always learn a lot from my conversations with them. Testimonial By Suleman Rehmani |
|
Mike Rome CMO EatStreet |
One of the greatest things about OneSignal is that minimal engineering is required to execute tactics - from personalization and segmenting, to A/B testing, and beyond. Testimonial By Mike Rome |
In-App Quickstart
Frequently Asked Questions (FAQ)
What buyers ask before choosing Onesignal
What is Onesignal?
OneSignal is a multi-platform push notification service powering mobile and web push, email, SMS and in-app messages. It helps to acquire customers, scale best practices and launch new products.
It helps to get users back to the app with relevant, highly visible messages through desktop and mobile browsers. It retains the users with highly customizable In-App messages delivered whenever the customers need them and delivers engaging texts for fast and effective messaging.
Some of its features are A/B testing, industry-leading event tracking to drive goal-based results, unique messages based on the users in-app and real-world behaviors, highly relevant campaigns and segmentation and more.
What is Onesignal used for?
What are the top features of Onesignal?
Who uses Onesignal?
What are Onesignal alternatives?
Peers used Onesignal for engagement management and communication management
Onesignal Competitors
Onesignal Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (125) |
| Custom Reports | Read Reviews (275) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (125) |
| Custom Reports | Read Reviews (275) |
Onesignal Integrations
Onesignal integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Onesignal
Software Failure Risk Guidance
?for Onesignal
Overall Risk Meter
Top Failure Risks for Onesignal
OneSignal, Inc. News
OneSignal Shopify App Now Live
OneSignal has launched a Shopify app integration, enabling seamless data synchronization between Shopify stores and OneSignal's platform. The integration, powered by Vendo, allows Shopify customer data and events to be used for personalized messaging across push, email, SMS, and in-app channels. This integration supports abandoned cart recovery, post-purchase journeys, and VIP targeting, enhancing eCommerce revenue through automated campaigns.
Introducing Granular RBAC (Role Based Access Controls) in OneSignal
OneSignal has introduced granular role-based access controls (RBAC) to enhance permission management across organizations and apps. Updates include new roles like Composer and Team Member, refined permissions for existing roles, and enforced app-level role assignments. These changes aim to improve security and flexibility without affecting current pricing.
The OneSignal 2025 Year in Review
OneSignal's 2025 review highlights enhancements in customer onboarding, engagement, and retention. Key updates include quickstart templates, OneSignal Events for marketers, RCS adoption, and intelligent delivery features. The company plans to focus on retention, AI-driven solutions, and modern messaging platforms in 2026.
OneSignal Announces the Winners of 2nd Annual Customer Engagement Awards, The Ennies - Business Wire
OneSignal announced the winners of their 2nd Annual Customer Engagement Awards, called "The Ennies".
OneSignal, Inc. Profile
HQ Location
Employees
11-50
Social
Financials
SERIES C
