Onesignal Overview

OneSignal addresses the challenge of fragmented customer communication by offering a unified platform for mobile push notifications, web push, SMS, email, and in-app messaging. Catering to over 2 million businesses, OneSignal facilitates the delivery of personalized messages at scale, ensuring precise targeting and impactful engagement. The platform supports creating intelligent customer journeys, which enhance user interaction and retention. With a focus on reliability and security, OneSignal integrates seamlessly into existing systems, making it a preferred choice for developers. This comprehensive approach not only streamlines communication efforts but also maximizes return on investment by leveraging data-driven insights to measure and optimize campaign performance.

Use Cases

Customers recommend Engagement Management, Communication Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Onesignal.

Other use cases:

  • Customer Case Management
  • Onboarding
  • Content Management
  • Digital Marketing
  • Social Media Analytics
  • Advertisement
  • Lead Analytics
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Onesignal.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Launch New Products
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Digital And Social Presence
  • Establish Thought Leadership
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Onesignal Use-Cases and Business Priorities: Customer Satisfaction Data

Onesignal's features include Alerts: Popups & Notifications, Widgets, Personalization, etc. and Onesignal support capabilities include Email Support, AI Powered, 24/7 Support, etc. also Onesignal analytics capabilities include Analytics, and Custom Reports.

Reviews

"One of the greatest things about OneSignal is that minimal engineering is required to execute tactics - from personalization and segmenting, to A/B testing, and beyond." - Mike Rome

Onesignal, Attentive, Alpha Anywhere, Airship, Branch linking platform, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

OneSignal is trusted for customer messaging, including push notifications and more. Used by over 1 million developers to enhance engagement.

Popular Business Setting

for Onesignal

Top Industries

  • Information Technology and Services
  • Design
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Onesignal is popular in Information Technology And Services, Design, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Onesignal Use Cases

What benefits does Onesignal offer for Engagement Management?

How does Onesignal address your Communication Management Challenges?

How can Onesignal enhance your Segmentation And Targeting process?

How efficiently Does Onesignal manage your Customer Case Management?

How can Onesignal optimize your Onboarding Workflow?

42+ more Business Use Cases

21 buyers and buying teams have used Cuspera to assess how well Onesignal solved their Mobile Marketing needs. Cuspera uses 2777 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Onesignal testimonial

Mike Rome

CMO

EatStreet
One of the greatest things about OneSignal is that minimal engineering is required to execute tactics - from personalization and segmenting, to A/B testing, and beyond. Testimonial By Mike Rome
Onesignal testimonial

John Turner

Director Of Business Development

USA Today Sports
With more than 60 owned and operated sports sites, the USA Today Sports Media Group relies on OneSignal to get the right content in front of the right fans. From notifications on desktop browsers to targeted deep-links into our SportsWire app, OneSignal has made engaging our readers fast, simple an...d effective.

Testimonial By John Turner
Onesignal testimonial

Domenic Romeo

Head Of Technology, National Rugby League

NRL
OneSignal’s in-app messaging feature is fast becoming a go-to when needing to deliver important messages to fans. We like this feature as it allows an extra level of engagement with the fan while they are within our mobile experiences and provides the flexibility to do this without the need for any... app releases. We are seeing fantastic results with fans and sponsors who are enjoying the extra interaction within the apps.

Testimonial By Domenic Romeo
CUSTOMERS TESTIMONIALS
Onesignal testimonial

Mike Rome

CMO

EatStreet
One of the greatest things about OneSignal is that minimal engineering is required to execute tactics - from personalization and segmenting, to A/B testing, and beyond. Testimonial By Mike Rome
Onesignal testimonial

John Turner

Director Of Business Development

USA Today Sports
With more than 60 owned and operated sports sites, the USA Today Sports Media Group relies on OneSignal to get the right content in front of the right fans. From notifications on desktop browsers to targeted deep-links into our SportsWire app, OneSignal has made engaging our readers fast, simple an...d effective.

Testimonial By John Turner
Onesignal testimonial

Domenic Romeo

Head Of Technology, National Rugby League

NRL
OneSignal’s in-app messaging feature is fast becoming a go-to when needing to deliver important messages to fans. We like this feature as it allows an extra level of engagement with the fan while they are within our mobile experiences and provides the flexibility to do this without the need for any... app releases. We are seeing fantastic results with fans and sponsors who are enjoying the extra interaction within the apps.

Testimonial By Domenic Romeo

Case Studies

CASE STUDY InCrowd

InCrowd used OneSignal to improve their sports marketing platform. They wanted to help sports organizations engage fans across many channels. InCrowd switched to OneSignal for better push notificatio...ns, easy API, and strong support. OneSignal let InCrowd segment and target fans more easily. The platform's features saved InCrowd time and helped them deliver a better fan experience.

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Construction

CASE STUDY Ogun

OneSignal helped Ogun improve app retention and reduce churn. Ogun used OneSignal’s in-app messaging and push notifications to enhance onboarding and user engagement. The In-App Messaging Carousel fe...ature increased click-through rates by 80%. Ogun reduced churn by 35% and increased app retention by 27%. OneSignal’s tools allowed Ogun to support users and scale their business.

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CASE STUDY Blue Wizard Digital

Blue Wizard Digital used OneSignal web push notifications to improve player retention and engagement. The company faced challenges reengaging new players and wanted to build deeper relationships with... users. They chose OneSignal for its easy setup and advanced segmentation features. Blue Wizard created nearly 100 user segments and sent personalized messages to millions of players. As a result, they grew their web push audience to 1.4 million loyal subscribers and improved open rates.

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Restaurants

CASE STUDY Shake Shack

Shake Shack used OneSignal to improve their mobile app experience. They wanted to boost customer engagement and make their digital experience better. With OneSignal, they sent push notifications and ...in-app messages to promote new menu items and special offers. This helped them grow their subscriber base by 184%. They also saw a 52.7% increase in year-over-year customer retention. Their campaigns had high click-through rates and drove more orders.

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Human Resources

CASE STUDY Randstad

Randstad used OneSignal to improve communication for their Impf-Finder app during Germany's COVID vaccination effort. The app helped users find and book local vaccine appointments. At first, users st...ruggled to find open slots, leading to frustration and negative reviews. Randstad chose OneSignal for secure, GDPR-compliant push notifications. After integrating OneSignal, Randstad coordinated 150,000 vaccine appointments and saw over 500,000 app downloads.

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CASE STUDY Curtsy

Curtsy used OneSignal to build a multichannel communication strategy for their mobile-first resale app. They needed a seamless way to send transactional notifications, so they chose OneSignal for its... easy setup and robust features. Curtsy uses mobile push notifications, in-app messaging, and SMS to keep users engaged and informed. The platform helps automate messages for order tracking, shipping alerts, and recommendations. Curtsy saw immediate results in app engagement and revenue after implementing marketing notifications.

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In-App Quickstart

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Frequently Asked Questions(FAQ)

for Onesignal

What is Onesignal?

OneSignal is a multi-platform push notification service powering mobile and web push, email, SMS and in-app messages. It helps to acquire customers, scale best practices and launch new products.

It helps to get users back to the app with relevant, highly visible messages through desktop and mobile browsers. It retains the users with highly customizable In-App messages delivered whenever the customers need them and delivers engaging texts for fast and effective messaging.

Some of its features are A/B testing, industry-leading event tracking to drive goal-based results, unique messages based on the users in-app and real-world behaviors, highly relevant campaigns and segmentation and more.

What is Onesignal used for?

Onesignal is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Segmentation And Targeting .

What are the top features of Onesignal?

Alerts: popups & Notifications, Widgets and Personalization are some of the top features of Onesignal.

Who uses Onesignal?

Onesignal is used by Information Technology And Services, Design and Computer Software among other industries.

What are Onesignal alternatives?

Attentive, Alpha Anywhere, Airship and Branch Linking Platform are popular alternatives for Onesignal.
lightning

Peers used Onesignal for engagement management and communication management

Onesignal Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.51/5 ★

Read Reviews (7)
Analytics

4.59/5 ★

Read Reviews (125)
Custom Reports

4.14/5 ★

Read Reviews (275)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.51/5 ★

Read Reviews (7)
Analytics

4.59/5 ★

Read Reviews (125)
Custom Reports

4.14/5 ★

Read Reviews (275)

Software Failure Risk Guidance

?

for Onesignal

Overall Risk Meter

Low Medium High

Top Failure Risks for Onesignal

OneSignal, Inc. News

Awards

OneSignal Announces the Winners of 2nd Annual Customer Engagement Awards, The Ennies - Business Wire

OneSignal announced the winners of their 2nd Annual Customer Engagement Awards, called "The Ennies".

Read more →

OneSignal, Inc. Profile

Company Name

OneSignal, Inc.

Company Website

https://onesignal.com/

Year Founded

2014

HQ Location

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES C