Onesignal Overview
OneSignal addresses the challenge of fragmented customer communication by offering a unified platform for mobile push notifications, web push, SMS, email, and in-app messaging. Catering to over 2 million businesses, OneSignal facilitates the delivery of personalized messages at scale, ensuring precise targeting and impactful engagement. The platform supports creating intelligent customer journeys, which enhance user interaction and retention. With a focus on reliability and security, OneSignal integrates seamlessly into existing systems, making it a preferred choice for developers. This comprehensive approach not only streamlines communication efforts but also maximizes return on investment by leveraging data-driven insights to measure and optimize campaign performance.
Use Cases
Customers recommend Engagement Management, Communication Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Onesignal.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Onesignal.
Onesignal Use-Cases and Business Priorities: Customer Satisfaction Data
Onesignal's features include Alerts: Popups & Notifications, Widgets, Personalization, etc. and Onesignal support capabilities include Email Support, AI Powered, 24/7 Support, etc. also Onesignal analytics capabilities include Analytics, and Custom Reports.
Reviews
"One of the greatest things about OneSignal is that minimal engineering is required to execute tactics - from personalization and segmenting, to A/B testing, and beyond." - Mike Rome
Peer review evidence (same sources as the product rating summary)
"...Behavioural remarketing is a key component of Atrapalo s customer engagement and retention strategy...." Case Study Atrapalo
"...Basically, we found it amazing to communicate in real time and in a very effective way, all the new content that we are publishing on the website...." Peer review by Agency
"...Minimal engineering support is required to execute tactics that create a lot of value for our business - personalization & segmentation, to A/B testing, and beyond. ..." Case Study EatStreet
Onesignal, Attentive, Alpha Anywhere, Airship, Branch linking platform, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
OneSignal is trusted for customer messaging, including push notifications and more. Used by over 1 million developers to enhance engagement.
Popular Business Setting
for Onesignal
Top Industries
- Information Technology and Services
- Design
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Onesignal is popular in Information Technology And Services, Design, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Onesignal Customer wins, Customer success stories, Case studies
What makes Onesignal ideal for Engagement Management?
What Are the key features of Onesignal for Communication Management?
How efficiently Does Onesignal manage your Segmentation And Targeting?
How efficiently Does Onesignal manage your Customer Case Management?
What makes Onesignal ideal for Onboarding?
21 buyers and buying teams have used Cuspera to assess how well Onesignal solved their Customer Experience Management needs. Cuspera uses 2777 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
One of the greatest things about OneSignal is that minimal engineering is required to execute tactics - from personalization and segmenting, to A/B testing, and beyond. Testimonial By Mike Rome |
|
OneSignal’s in-app messaging feature is fast becoming a go-to when needing to deliver important messages to fans. We like this feature as it allows an extra level of engagement with the fan while they are within our mobile experiences and provides the flexibility to do this without the need for any... app releases. We are seeing fantastic results with fans and sponsors who are enjoying the extra interaction within the apps. |
|
OneSignal is the most knowledgeable vendor in the space. It’s not just notifications, but everything that's happening in the browser landscape. I always learn a lot from my conversations with them. Testimonial By Suleman Rehmani |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mike Rome CMO EatStreet |
One of the greatest things about OneSignal is that minimal engineering is required to execute tactics - from personalization and segmenting, to A/B testing, and beyond. Testimonial By Mike Rome |
|
Domenic Romeo Head Of Technology, National Rugby League NRL |
OneSignal’s in-app messaging feature is fast becoming a go-to when needing to deliver important messages to fans. We like this feature as it allows an extra level of engagement with the fan while they are within our mobile experiences and provides the flexibility to do this without the need for any... app releases. We are seeing fantastic results with fans and sponsors who are enjoying the extra interaction within the apps. |
|
Suleman Rehmani Director Of Ecommerce The Princeton Review |
OneSignal is the most knowledgeable vendor in the space. It’s not just notifications, but everything that's happening in the browser landscape. I always learn a lot from my conversations with them. Testimonial By Suleman Rehmani |
In-App Quickstart
Frequently Asked Questions (FAQ)
What buyers ask before choosing Onesignal
What is Onesignal?
OneSignal is a multi-platform push notification service powering mobile and web push, email, SMS and in-app messages. It helps to acquire customers, scale best practices and launch new products.
It helps to get users back to the app with relevant, highly visible messages through desktop and mobile browsers. It retains the users with highly customizable In-App messages delivered whenever the customers need them and delivers engaging texts for fast and effective messaging.
Some of its features are A/B testing, industry-leading event tracking to drive goal-based results, unique messages based on the users in-app and real-world behaviors, highly relevant campaigns and segmentation and more.
What is Onesignal used for?
What are the top features of Onesignal?
Who uses Onesignal?
What are Onesignal alternatives?
Peers used Onesignal for engagement management and communication management
Onesignal Competitors
Onesignal Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (125) |
| Custom Reports | Read Reviews (275) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (125) |
| Custom Reports | Read Reviews (275) |
Onesignal Integrations
Onesignal integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Onesignal
Software Failure Risk Guidance
?for Onesignal
Overall Risk Meter
Top Failure Risks for Onesignal
OneSignal, Inc. News
What’s Changing on OneSignal’s Free plan
OneSignal is updating its Free plan to include more product capabilities such as AI features, increased Journeys, and Data Tags. The Free plan will now have a 1,000 MAU limit for mobile push and in-app messaging, effective September 1, 2026, for new customers and October 1, 2026, for existing ones.
OneSignal Autonomous Lifecycle Marketing: Risks to ROI
OneSignal introduces an autonomous lifecycle marketing platform that automates channel selection for messaging, using app-usage data to predict the most effective channel for each user. This innovation aims to improve engagement by replacing manual rule-based systems with predictive models, though it raises compliance and governance concerns.
SMS Marketing for Apps: How OneSignal Fits Into Your Messaging Stack
OneSignal integrates SMS, MMS, and RCS into its multichannel customer engagement platform, enabling businesses to automate personalized messaging across SMS, push notifications, email, and in-app channels. This integration supports seamless cross-channel journeys, real-time segmentation, and high-volume delivery, enhancing messaging strategies for mobile app businesses.
OneSignal Unveils AI-Powered Autonomous Lifecycle Marketing Vision
OneSignal unveils its AI-driven Autonomous Lifecycle Marketing (ALM) vision, introducing OneSignal AI and MCP Server in open beta. These tools automate customer engagement workflows, enabling AI to manage tasks like campaign creation and customer segmentation. The platform supports push notifications, email, SMS, and in-app messaging, aiming to help marketing teams scale customer engagement efficiently.
OneSignal, Inc. Profile
HQ Location
Employees
11-50
Social
Financials
SERIES C
