Onesignal Overview

OneSignal addresses the challenge of fragmented customer communication by offering a unified platform for mobile push notifications, web push, SMS, email, and in-app messaging. Catering to over 2 million businesses, OneSignal facilitates the delivery of personalized messages at scale, ensuring precise targeting and impactful engagement. The platform supports creating intelligent customer journeys, which enhance user interaction and retention. With a focus on reliability and security, OneSignal integrates seamlessly into existing systems, making it a preferred choice for developers. This comprehensive approach not only streamlines communication efforts but also maximizes return on investment by leveraging data-driven insights to measure and optimize campaign performance.

Use Cases

Customers recommend Engagement Management, Communication Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Onesignal.

Other use cases:

  • Customer Case Management
  • Onboarding
  • Content Management
  • Digital Marketing
  • Social Media Analytics
  • Advertisement
  • Lead Analytics
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Onesignal.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Launch New Products
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

Onesignal Use-Cases and Business Priorities: Customer Satisfaction Data

Onesignal's features include Alerts: Popups & Notifications, Widgets, Personalization, etc. and Onesignal support capabilities include Email Support, AI Powered, 24/7 Support, etc. also Onesignal analytics capabilities include Analytics, and Custom Reports.

Reviews

"OneSignal's push notifications have been instrumental in helping us to reach our goals. They are quick to implement and use. We use push notifications throughout our user's journey." - Tracy Chang

Onesignal, Attentive, Alpha Anywhere, Airship, Branch linking platform, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

OneSignal is trusted for customer messaging, including push notifications and more. Used by over 1 million developers to enhance engagement.

Popular Business Setting

for Onesignal

Top Industries

  • Information Technology and Services
  • Design
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Onesignal is popular in Information Technology And Services, Design, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Onesignal Customer wins, Customer success stories, Case studies

How does Onesignal facilitate Engagement Management?

How does Onesignal address your Communication Management Challenges?

Why is Onesignal the best choice for Segmentation And Targeting?

What solutions does Onesignal provide for Customer Case Management?

How does Onesignal address your Onboarding Challenges?

21 buyers and buying teams have used Cuspera to assess how well Onesignal solved their Mobile Marketing needs. Cuspera uses 2777 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

CUSTOMERS TESTIMONIALS
Onesignal testimonial

Tracy Chang

Vp Of Digital Marketing

Squaw Alpine

OneSignal's push notifications have been instrumental in helping us to reach our goals. They are quick to implement and use. We use push notifications throughout our user's journey. Testimonial By Tracy Chang
Onesignal testimonial

Brian Jackson

CMO

Kinsta

We had everything up and running in a matter of 15 minutes and in less than 3 months of using OneSignal, it was already our third highest organic traffic source! Testimonial By Brian Jackson
Onesignal testimonial

Domenic Romeo

Head Of Technology, National Rugby League

NRL

OneSignal’s in-app messaging feature is fast becoming a go-to when needing to deliver important messages to fans. We like this feature as it allows an extra level of engagement with the fan while they are within our mobile experiences and provides the flexibility to do this without the need for any... app releases. We are seeing fantastic results with fans and sponsors who are enjoying the extra interaction within the apps.

Testimonial By Domenic Romeo
CUSTOMERS TESTIMONIALS
Onesignal testimonial

Tracy Chang

Vp Of Digital Marketing

Squaw Alpine

OneSignal's push notifications have been instrumental in helping us to reach our goals. They are quick to implement and use. We use push notifications throughout our user's journey. Testimonial By Tracy Chang
Onesignal testimonial

Brian Jackson

CMO

Kinsta

We had everything up and running in a matter of 15 minutes and in less than 3 months of using OneSignal, it was already our third highest organic traffic source! Testimonial By Brian Jackson
Onesignal testimonial

Domenic Romeo

Head Of Technology, National Rugby League

NRL

OneSignal’s in-app messaging feature is fast becoming a go-to when needing to deliver important messages to fans. We like this feature as it allows an extra level of engagement with the fan while they are within our mobile experiences and provides the flexibility to do this without the need for any... app releases. We are seeing fantastic results with fans and sponsors who are enjoying the extra interaction within the apps.

Testimonial By Domenic Romeo
 

Nexstar Digital Uses Push to Drive User Engagement Across - OneSignal

Nexstar Digital has integrated OneSignal's push and web notification platform across its hundreds of mobile apps and websites to enhance user engagement. This strategic move allows Nexstar's editoria...l teams to efficiently send personalized push notifications, improving user retention and app monetization. OneSignal's API integration with Nexstar's CMS simplifies the workflow, enabling seamless communication and timely news updates for local audiences.

Betcris - Gaming

Betcris used OneSignal to improve user engagement for their online betting platform in Latin America. They needed to reach users with targeted, real-time messages about sports events. OneSignal helpe...d Betcris send personalized SMS, web push, and email campaigns based on user preferences and location. Betcris used advanced segmentation and localization to tailor messages in different languages and dialects. The solution made it easy for Betcris to automate and manage campaigns, helping them bring users back to their site and increase engagement.

TAG Heuer - Consumer Electronics

TAG Heuer used OneSignal to improve customer engagement across its connected watch ecosystem. The company needed a messaging solution to unify user records and target users across devices and apps. W...ith OneSignal, TAG Heuer sent targeted push notifications and in-app messages, driving user retention and engagement. They achieved a 48% conversion rate, doubling their previous rate. A special edition golf watch campaign saw 17% of signups from app notifications, and unsubscribe rates stayed low at 0.8%.

Joe - Food & Beverages

OneSignal helped Joe, a mobile ordering app for coffee shops, grow revenue by 30% in the first month. Joe used OneSignal's segmentation and analytics to send targeted transactional and marketing mess...ages. The team switched from complex tools like FCM and SNS to OneSignal for easier push notifications. They used segments to boost user retention and preloading. With OneSignal, Joe tracked user actions and improved the customer experience. The platform saved engineering time and provided fast, helpful support.

InCrowd - Media & Entertainment

InCrowd used OneSignal to improve their sports marketing platform. They wanted to help sports organizations engage fans across many channels. InCrowd switched to OneSignal for better push notificatio...ns, easy API, and strong support. OneSignal let InCrowd segment and target fans more easily. The platform's features saved InCrowd time and helped them deliver a better fan experience.

Zenni Optical - ECommerce

OneSignal helped Zenni Optical boost customer retention and double both engagement and revenue. Zenni used OneSignal's messaging tools like email, in-app messaging, push notifications, and SMS. They ...improved campaign personalization and used A/B testing to target users better. Zenni saw a 16% increase in retention, a 2X increase in engagement, and a 2X increase in revenue. In-app purchases rose by 8% after using educational messages.

In-App Quickstart

Video Thumbnail

Frequently Asked Questions(FAQ)

for Onesignal

What is Onesignal?

OneSignal is a multi-platform push notification service powering mobile and web push, email, SMS and in-app messages. It helps to acquire customers, scale best practices and launch new products.

It helps to get users back to the app with relevant, highly visible messages through desktop and mobile browsers. It retains the users with highly customizable In-App messages delivered whenever the customers need them and delivers engaging texts for fast and effective messaging.

Some of its features are A/B testing, industry-leading event tracking to drive goal-based results, unique messages based on the users in-app and real-world behaviors, highly relevant campaigns and segmentation and more.

What is Onesignal used for?

Onesignal is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Segmentation And Targeting .

What are the top features of Onesignal?

Alerts: popups & Notifications, Widgets and Personalization are some of the top features of Onesignal.

Who uses Onesignal?

Onesignal is used by Information Technology And Services, Design and Computer Software among other industries.

What are Onesignal alternatives?

Attentive, Alpha Anywhere, Airship and Branch Linking Platform are popular alternatives for Onesignal.
lightning

Peers used Onesignal for engagement management and communication management

Onesignal Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.51/5 ★

Read Reviews (7)
Analytics

4.59/5 ★

Read Reviews (125)
Custom Reports

4.14/5 ★

Read Reviews (275)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.51/5 ★

Read Reviews (7)
Analytics

4.59/5 ★

Read Reviews (125)
Custom Reports

4.14/5 ★

Read Reviews (275)

Software Failure Risk Guidance

?

for Onesignal

Overall Risk Meter

Low Medium High

Top Failure Risks for Onesignal

OneSignal, Inc. News

Awards

OneSignal Announces the Winners of 2nd Annual Customer Engagement Awards, The Ennies - Business Wire

OneSignal announced the winners of their 2nd Annual Customer Engagement Awards, called "The Ennies".

OneSignal, Inc. Profile

Company Name

OneSignal, Inc.

Company Website

https://onesignal.com/

Year Founded

2014

HQ Location

Employees

11-50

Social

Financials

SERIES C