Wordpress Overview

This is a summary of the comprehensive capabilities and benefits of Wordpress based on over 139277 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Wordpress, SquareSpace, wix, Google Sites, Duda, etc., all belong to a category of solutions that help Website Builder. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Wordpress is right for your needs? Our Cuspera AI engine can evaluate how Wordpress fits your specific business needs, industry, and context. Get your personalized assessment report today.

Wordpress supports business activities such as:

  • Content Management
  • Communication Management
  • Social Media Management
  • Advertisement
  • Engagement Management

Wordpress can help you with many business goals, such as Acquire Customers, Improve Digital And Social Presence, Grow Market Share, Enhance Customer Relationships, Increase Sales & Revenue, etc. It can help manage these activities if you use Website User Generated Content Blogs etc. for these needs. As a solution, Wordpress's capabilities include Widgets, Templates, SEO, etc.

Wordpress was founded in 2005. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"I looked into what other bloggers whom I admired were using, and the Cadillac of platforms is WordPress.com, hands down. The themes are breathtaking — even the free ones! — and all of the supporting infrastructure and information is top shelf. " - Alexis Kanda-Olmstead

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Wordpress solved their Website Builder needs. Cuspera uses 139277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Website Builder needs.

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using Wordpress.

Other priorities:

  • Grow Market Share
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Launch New Products
  • Improve Efficiency
  • Improve ROI
  • Establish Thought Leadership
  • Improve Internal Communications
  • Reduce Bounce
  • Improve Visibility
  • Increase Customer Life Time Value
  • Improve Navigation
  • Improve Consistency
  • Improve Stakeholder Relations
  • Manage Risk
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Communication Management , Social Media Management , as the business use cases that they have been most satisfied while using Wordpress.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management with Website, User Generated Content and Blogs

4.51/5 ★

Read Reviews (4038)

"...Wordpress is an open source content management software that enables me to develop websites easily and fast...."
content curation

4.65/5 ★

Read Reviews (772)

"...Over time, you can learn and develop skills to do more and more with the website and create better quality content. ...."
content publishing

4.29/5 ★

Read Reviews (719)

"...It makes uploading content to your website easy...."
content sharing

4.75/5 ★

Read Reviews (225)

"...WordPress is a great place for creating blogs, creating online content and sharing with users spread across the world. ...."
searching for content

3.93/5 ★

Read Reviews (45)

"...Focus on Making the Content Visible to Search Engines ..."
content tracking

4.69/5 ★

Read Reviews (30)

"...Full stack tracking Robust content marketing strategy...."
Communication Management with User Generated Content, Blogs and Website

3.68/5 ★

Read Reviews (2807)

"...It's easy-to-use, it's complex, and has all the necessary features for publishing engaging website posts...."
sending & publishing communications

3.66/5 ★

Read Reviews (2740)

"...I enjoy the ease of publishing posts and sorting them, it's great for building book landing pages and genre descriptors...."
tracking & monitoring communications

4.85/5 ★

Read Reviews (44)

"...It essentially covers everything from designing, tracking, social sharing, and security. ..."
Social Media Management with Social Media and Website

4.28/5 ★

Read Reviews (1277)

"...Also, the tools for connecting social media accounts and allowing for efficient 'contact-us' functionality are also very valuable...."
scheduling post to social media

4.55/5 ★

Read Reviews (594)

"...Your sites will provide you the shape of the system and gives you the slight tracking, analysis, social media shares buttons...."
engaging on social media

4.62/5 ★

Read Reviews (279)

"...I also love that I can post on any social media...."
social media analytics

3.56/5 ★

Read Reviews (232)

"...Social media marketing, email marketing, A/B testing, SEO management, analytics analyzation, and even just general consultation all of these are useful and high-demand services you could offer...."
managing social media account

4.71/5 ★

Read Reviews (122)

"...It allows you to add your website feed to a "stream", which is then linked to a specific set of social media accounts...."
monitoring social media

4.84/5 ★

Read Reviews (14)

"...It essentially covers everything from designing, tracking, social sharing, and security. ..."
PEER EXPERIENCES
Content Management with Website, User Generated Content and Blogs

4.51/5 ★

Read Reviews (4038)

"...Wordpress is an open source content management software that enables me to develop websites easily and fast...." Peer review by John W., Computer Specialist, Information Technology and Services
content curation

4.51/5 ★

Read Reviews (772)

content publishing

4.51/5 ★

Read Reviews (719)

content sharing

4.51/5 ★

Read Reviews (225)

searching for content

4.51/5 ★

Read Reviews (45)

content tracking

4.51/5 ★

Read Reviews (30)

Communication Management with User Generated Content, Blogs and Website

3.68/5 ★

Read Reviews (2807)

"...It's easy-to-use, it's complex, and has all the necessary features for publishing engaging website posts...." Peer review by Laura B., Marketing Manager, Hospitality
sending & publishing communications

3.68/5 ★

Read Reviews (2740)

tracking & monitoring communications

3.68/5 ★

Read Reviews (44)

Social Media Management with Social Media and Website

4.28/5 ★

Read Reviews (1277)

"...Also, the tools for connecting social media accounts and allowing for efficient 'contact-us' functionality are also very valuable...." Peer review by Anonymous Reviewer
scheduling post to social media

4.28/5 ★

Read Reviews (594)

engaging on social media

4.28/5 ★

Read Reviews (279)

social media analytics

4.28/5 ★

Read Reviews (232)

managing social media account

4.28/5 ★

Read Reviews (122)

monitoring social media

4.28/5 ★

Read Reviews (14)

99+ more Business Use Cases

Our AI advisor, Wyz, harnessed 139277 insights from peers and experts to help you assess how these Wordpress use cases fit your Website Builder needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Alexis Kanda-Olmstead

alexiskanda-olmstead.com

I looked into what other bloggers whom I admired were using, and the Cadillac of platforms is WordPress.com, hands down. The themes are breathtaking — even the free ones! — and all of the supporting infrastructure and information is top shelf. Testimonial By Alexis Kanda-Olmstead

Quintin Lake

theperimeter.uk

WordPress.com works really well with Google for a great SEO ranking. I can also embed YouTube videos, Google Maps, and other content easily and without any coding ability. Testimonial By Quintin Lake
CUSTOMERS TESTIMONIALS

Alexis Kanda-Olmstead

alexiskanda-olmstead.com

I looked into what other bloggers whom I admired were using, and the Cadillac of platforms is WordPress.com, hands down. The themes are breathtaking — even the free ones! — and all of the supporting infrastructure and information is top shelf. Testimonial By Alexis Kanda-Olmstead

Quintin Lake

theperimeter.uk

WordPress.com works really well with Google for a great SEO ranking. I can also embed YouTube videos, Google Maps, and other content easily and without any coding ability. Testimonial By Quintin Lake

Frequently Asked Questions(FAQ)

for Wordpress

What is Wordpress?

Wordpress is a web-site builder software that can be used by a wide range of users from new bloggers and entrepreneurs to large enterprises. Wordpress enables construction of websites for blogs, eCommerce sites, domains and self-hosted sites.

What is Wordpress used for?

Wordpress is a Website Builder Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Content Management, Communication Management and Social Media Management .

What are the top features of Wordpress?

Widgets, Templates and SEO are some of the top features of Wordpress.

Who uses Wordpress?

Wordpress is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Wordpress alternatives?

SquareSpace, Wix, Google Sites and Duda are popular alternatives for Wordpress.

Popular Business Setting

for Wordpress

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Wordpress to Acquire customers and Improve digital and social presence

Peer and Expert Opinion on Features

for Wordpress

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

2.51/5 ★

Read Reviews (22024)
Templates

3.39/5 ★

Read Reviews (5389)
SEO

3.75/5 ★

Read Reviews (5206)
Personalization

3.91/5 ★

Read Reviews (3586)
Dashboard

2.27/5 ★

Read Reviews (1753)
FEATURES RATINGS AND REVIEWS
Widgets

2.51/5 ★

Read Reviews (22024)
Templates

3.39/5 ★

Read Reviews (5389)
SEO

3.75/5 ★

Read Reviews (5206)
Personalization

3.91/5 ★

Read Reviews (3586)
Dashboard

2.27/5 ★

Read Reviews (1753)

IT and Other Capabilities

for Wordpress

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.91/5 ★

Read Reviews (7885)
Data Export

2.76/5 ★

Read Reviews (7653)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.91/5 ★

Read Reviews (7885)
Data Export

2.76/5 ★

Read Reviews (7653)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.18/5 ★

Read Reviews (1109)
Phone Support

4.06/5 ★

Read Reviews (493)
Email Support

4.02/5 ★

Read Reviews (577)
24/7 Support

3.25/5 ★

Read Reviews (9058)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.18/5 ★

Read Reviews (1109)
Phone Support

4.06/5 ★

Read Reviews (493)
Email Support

4.02/5 ★

Read Reviews (577)
24/7 Support

3.25/5 ★

Read Reviews (9058)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.41/5 ★

Read Reviews (136)
Analytics

3.59/5 ★

Read Reviews (2207)
Custom Reports

3.49/5 ★

Read Reviews (22438)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.41/5 ★

Read Reviews (136)
Analytics

3.59/5 ★

Read Reviews (2207)
Custom Reports

3.49/5 ★

Read Reviews (22438)

Software Failure Risk Guidance

?

for Wordpress

Overall Risk Meter

Low Medium High

Top Failure Risks for Wordpress

Vendor Profile Details

Company Name

Automattic

Company Website

https://automattic.com/

Year Founded

2005

HQ Location

Employees

501-1000

Social

Financials

PRIVATE