Wordpress Overview

WordPress.com offers tools to build a site, sell online, and earn with content. Users can easily start a blog and more.

Use Cases

Customers recommend Content Management, Communication Management, Social Media Management, as the business use cases that they have been most satisfied with while using Wordpress.

Other use cases:

  • Advertisement
  • Engagement Management
  • Helpdesk Management
  • Training & Onboarding
  • Sales Document Management
  • Digital Marketing
  • Collaboration
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Wordpress.

Other priorities:

  • Grow Market Share
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Launch New Products
  • Improve Efficiency
  • Improve ROI
  • Establish Thought Leadership
  • Improve Internal Communications
  • Reduce Bounce
  • Improve Visibility
  • Increase Customer Life Time Value
  • Improve Navigation
  • Improve Consistency
  • Improve Stakeholder Relations
  • Manage Risk
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Wordpress Use-Cases and Business Priorities: Customer Satisfaction Data

Wordpress works with different mediums / channels such as Website. User Generated Content. Blogs etc.

Wordpress's features include Widgets, Templates, SEO, etc. and Wordpress support capabilities include AI Powered, Chat Support, Phone Support, etc. also Wordpress analytics capabilities include Analytics, and Custom Reports.

Reviews

"WordPress.com works really well with Google for a great SEO ranking. I can also embed YouTube videos, Google Maps, and other content easily and without any coding ability." - Quintin Lake

Peer review evidence (same sources as the product rating summary)

"...You can create shareable content that can bring great traffic to a personal or business blog and articles...." Peer review by Misha R., Health, Wellness and Fitness
"...It can cater to small blogs and even the biggest newspaper publishers when set up properly!. ...." Peer review by Maciej B., Blockchain and Javascript Developer, Information Technology and Services
"...There are a variety of plugins that help with SEO and social posting too!..." Peer review by Nicole L., Marketing Programs Manager, Wholesale

Wordpress, Renderforest Video, InVideo, Tilda Publishing, Crowdriff Platform, etc., all belong to a category of solutions that help Website Builder. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Wordpress

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Wordpress is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Wordpress Customer wins, Customer success stories, Case studies

How does Wordpress facilitate Content Management?

What benefits does Wordpress offer for Communication Management?

What makes Wordpress ideal for Social Media Management?

What solutions does Wordpress provide for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Wordpress solved their Website Builder needs. Cuspera uses 139277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Website Builder needs.

CUSTOMERS TESTIMONIALS
Wordpress testimonial

Quintin Lake

theperimeter.uk

WordPress.com works really well with Google for a great SEO ranking. I can also embed YouTube videos, Google Maps, and other content easily and without any coding ability. Testimonial By Quintin Lake
Wordpress testimonial

Alexis Kanda-Olmstead

alexiskanda-olmstead.com

I looked into what other bloggers whom I admired were using, and the Cadillac of platforms is WordPress.com, hands down. The themes are breathtaking — even the free ones! — and all of the supporting infrastructure and information is top shelf. Testimonial By Alexis Kanda-Olmstead
CUSTOMERS TESTIMONIALS
Wordpress testimonial

Quintin Lake

theperimeter.uk

WordPress.com works really well with Google for a great SEO ranking. I can also embed YouTube videos, Google Maps, and other content easily and without any coding ability. Testimonial By Quintin Lake
Wordpress testimonial

Alexis Kanda-Olmstead

alexiskanda-olmstead.com

I looked into what other bloggers whom I admired were using, and the Cadillac of platforms is WordPress.com, hands down. The themes are breathtaking — even the free ones! — and all of the supporting infrastructure and information is top shelf. Testimonial By Alexis Kanda-Olmstead
 

Hey Studio - Design - Small

Women at Work: A Podcast for Creatives on a Platform for Creatives – Automattic

Barcelona, Spain

Hey Studio's podcast "Women at Work" chose WordPress.com for its digital platform, highlighting Automattic's role in providing a robust foundation for community building and creative expression. The ...podcast aims to amplify female voices in design and innovation, leveraging WordPress's longevity and ease of use.

Read on →
 

How WordPress Sent a Dog (and a Pop Culture Brand) to the Moon Automattic

Pop Culture Mondays, a site created by Brooke Hammerling, successfully leveraged WordPress's flexibility and AI tools to enhance its design and user experience. The site, which covers digital trends ...and memes, expanded to include a podcast. WordPress's customization capabilities allowed the site to reflect Hammerling's unique perspective, showcasing its adaptability for personalized content creation.

Read on →
 

Katie Seaman - Professional Training & Coaching - Small

Day One helps Katie Seaman, a mindfulness coach, support her well-being and growth. She uses the app daily for journaling and self-reflection. The app lets her process emotions and log important mome...nts. Katie finds it easy to stay present and connected to her values. Day One is a trusted tool in her personal and professional journey.

 

Buckminster Fuller Institute (BFI) - Non Profit Organization Management - Small

New York, USA

BFI used Automattic's Pressable hosting to relaunch its website in 2022. The new WordPress-based site matched BFI's rebranding and improved its online presence. Jetpack CRM helped BFI manage members ...and partners for real-world projects. WooCommerce made it easier for supporters to donate and join as members. BFI saw more partnerships and collaborations thanks to a clearer, more effective website.

 

Kindness.org - Non Profit Organization Management - Small

New York, USA

Kindness.org used WordPress, WooCommerce, and Pressable to build a flexible website. The site lets non-technical staff update content quickly and stay on brand. Automattic created a custom block to s...how the impact of donations. This helped Kindness.org make kindness measurable and actionable. The tools support school programs and workplace assessments.

 

Errorless Service Dogs - Consumer Services - Small

Eckert, USA

Blaze for WordPress helped Errorless Service Dogs, a small business in Colorado, achieve a 7,724% ROI. Dawn Scott spent $6,135 on ads and generated $480,000 in sales. She found Blaze easy to use and ...affordable compared to Google Ads. The platform enabled her to target people seeking service dogs, leading to quality leads. With Blaze, she could focus more on training dogs and less on marketing.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Wordpress

What is Wordpress?

Wordpress is a web-site builder software that can be used by a wide range of users from new bloggers and entrepreneurs to large enterprises. Wordpress enables construction of websites for blogs, eCommerce sites, domains and self-hosted sites.

Wordpress features for website construction include using existing plans and themes which can be customized. It provides quick editing features, and drag and drop of pictures, audios and videos. Updating of the site is enabled through desktop or mobile devices iOS, Android, Mac, Windows or Linux systems.

Content created on Wordpress is owned by the creator and can be exported at any time for any requirement. Wordpress provides built-in search-engine and other SEO tools, and analytics for studying data on visitor information. Wordpress supports sharing messages on Twitter, Facebook and other social media sites

What is Wordpress used for?

Wordpress is a Website Builder Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Content Management, Communication Management and Social Media Management .

What are the top features of Wordpress?

Widgets, Templates and SEO are some of the top features of Wordpress.

Who uses Wordpress?

Wordpress is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Wordpress alternatives?

Renderforest Video, InVideo, Tilda Publishing and Crowdriff Platform are popular alternatives for Wordpress.
lightning

Peers used Wordpress for content management and communication management

Wordpress Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.41/5

Read Reviews (136)
Analytics

3.59/5

Read Reviews (2207)
Custom Reports

3.49/5

Read Reviews (22438)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.41/5

Read Reviews (136)
Analytics

3.59/5

Read Reviews (2207)
Custom Reports

3.49/5

Read Reviews (22438)

Software Failure Risk Guidance

?

for Wordpress

Overall Risk Meter

Low Medium High

Top Failure Risks for Wordpress

Automattic Inc. News

Product

Releases: Automattic/harper

Automattic released version 2.9.1 of its Harper software, featuring enhancements such as improved text editing capabilities, new linter features, and various bug fixes. The update includes changes to the web and desktop applications, as well as updates to build tooling and dependencies.

Product

Mesh, Automattic's CRM for everyone, comes to Android

Automattic's CRM, Mesh, is now available on Android, offering features like split-screen and pop-up views, keyboard shortcuts, and real-time sync. The app supports personal and professional network management and is integrated with Automattic's messaging app, Beeper. Mesh's Nexus AI provides network navigation and business-card scanning, emphasizing privacy and subscription-based support.

Product

Automattic's Mesh AI CRM Launches on Android to Organize Your Contacts Smarter

Automattic has launched its AI-powered CRM, Mesh, on Android, expanding from its initial iOS-only availability. Mesh offers features like AI-driven contact organization, natural language search, and smart reminders, aiming to simplify relationship management for freelancers and small business owners. The Android version integrates with Google Contacts and Android's native features, maintaining feature parity with the iOS app.

M&A

WebHosting.com Acquired by WordPress Parent Automattic

Automattic, the parent company of WordPress, has acquired the domain WebHosting.com from AT&T. This strategic move is expected to bolster Automattic's presence in the web hosting space, potentially creating a new brand for WordPress users. The domain was previously underutilized by AT&T and is now registered to Automattic, Inc.

Automattic Inc. Profile

Company Name

Automattic Inc.

Company Website

//automattic.com

Year Founded

2005

HQ Location

Employees

501-1000

Social

Financials

PRIVATE