Pipedrive: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Pipedrive
Brand: Pipedrive
Rating: 4.48 (18903 reviews)

4.48 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(18903)

Sales CRM & Pipeline Management Software

AI Powered

Pipedrive Overview

Pipedrive is rated as the #1 user-friendly CRM tool. A 14-day free trial is offered to help grow your business and gain qualified leads.

Use Cases

Customers recommend Engagement Management, Lead Tracking, Communication Management, as the business use cases that they have been most satisfied with while using Pipedrive.

Other use cases:

Sales Document Management
Lead Management
Contact List Management
Generation Of New Leads
Pipeline Management
Forecasting
Workflow Management

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pipedrive.

Other priorities:

Enhance Customer Relationships
Improve Internal Communications
Improve Efficiency
Scale Best Practices
Enter New Markets Internationally Or Locally
Improve Visibility
Improve ROI
Build Brand Awareness
Shorten Ramp Up Time
Grow Market Share
Improve Brand Engagement
Launch New Products
Establish Thought Leadership
Improve Stakeholder Relations
Improve Navigation
Increase Average Basket Value
Increase Customer Life Time Value
Improve Digital And Social Presence

See all business priorities See less business priorities

Pipedrive Use-Cases and Business Priorities: Customer Satisfaction Data

Pipedrive works with different mediums / channels such as E-Mail, and Phone Calls,

Pipedrive's features include Personalization, Dashboard, Recording, etc.

Reviews

"We’re fortunate: we coordinate with the Bill & Melinda Gates Foundation, Brown University, a few places, to really make sure it’s not just an experience students enjoy, but that we're making the impact we think we are. And it turns out we are! And i...t turns out it is! So we had that momentum and about this time last year, when a lot of schools realized they weren’t coming back for spring semester, we saw a huge increase in the number of schools that came our way." - Hunter Shelburne

Pipedrive, Salesforce Sales Cloud, HubSpot CRM, Zoho CRM, Freshsales, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Pipedrive

Top Industries

Computer Software
Marketing and Advertising
Information Technology and Services

Popular in

Small Business
Mid Market
Enterprise

Pipedrive is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Pipedrive Use Cases

Why is Pipedrive the best choice for Engagement Management?

Pipedrive Engagement Management facilitates consistent client interaction by enabling users to schedule follow-ups, track opportunities, and manage communication. It streamlines activities with automatic reminders and customizable task management. However, Pipedrive's lack of a dedicated address or contact book limits account management beyond closed deals.

"...Every customer action/interaction is recorded, providing tremendous insights into purchase (or non-purchase) patterns...." Peer review by Jackie Bassett, CEO, Sealed Speed

How does Pipedrive facilitate Lead Tracking?

Pipedrive facilitates tracking leads through their progression into deals, from initial contact to successful closure. The system enables users to easily manage and monitor leads, enhancing sales efficiency. However, Pipedrive lacks the capability to track leads geographically.

"...Integration with mobile Daily e-mail reminders of what to do Great way to track notes on prospects..." Peer review by Christopher J Janssen

What Are the key features of Pipedrive for Communication Management?

Pipedrive provides email tracking and management features. It enables users to send personalized emails and monitor engagement levels. The platform offers integration with email services for streamlined communication. Pipedrive does not allow sending emails to multiple contacts simultaneously.

"...Your ideal sales management software should offer robust email and communication tracking to help keep sales teams on track...." Sales Software | Sales Platform & Hub

How can Pipedrive optimize your Sales Document Management Workflow?

Pipedrive enables organizations to track and manage sales documents, including proposals, contracts, and quotes, in a centralized location. It provides features for tracking interactions with customers and managing sales pipelines. Pipedrive's functionality is limited by the lack of an open API and the inability to send quotes directly through the application.

"...You can import spreadsheets into pipedrive and assign proposals to a specific user...." Peer review by mairellys m, Administrador

How efficiently Does Pipedrive manage your Lead Management?

Pipedrive facilitates efficient management of sales prospects, enabling users to track, organize, and forecast sales leads. It provides a structured approach to lead management, enhancing organization and automating tasks. Pipedrive's capabilities might be insufficient for businesses requiring advanced features beyond basic lead management.

"...Most importantly I really like the streamlined, visual way of organizing leads...." Peer review by John Lohr, Human Resources

94+ more Business Use Cases

98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Hunter Shelburne Director of Partnerships Air Tutors	We’re fortunate: we coordinate with the Bill & Melinda Gates Foundation, Brown University, a few places, to really make sure it’s not just an experience students enjoy, but that we're making the impact we think we are. And it turns out we are! And it turns out it is! So we had that momentum and abo...ut this time last year, when a lot of schools realized they weren’t coming back for spring semester, we saw a huge increase in the number of schools that came our way. Testimonial By Hunter Shelburne
Tiffany Largie Entrepreneur Tiffany Large	At that time there were different kinds of software for people coming into the sales game, but they were always complicated: they required a lot of feeding in data, so I never adopted any. There was all this data all over the place. Not only could I not keep up with my own data management, but I al...so couldn’t keep up with the people who were working for me. I knew we were leaving money on the table. I started hunting for software and I felt that all these engineers were building software that had great data, but if you really understand the mind of the salesperson, they really didn’t work. It was too much to keep up with. Testimonial By Tiffany Largie
Juho Koski Chief Operating Officer Zimple	We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. Testimonial By Juho Koski

CUSTOMERS	TESTIMONIALS
Hunter Shelburne Director of Partnerships Air Tutors	We’re fortunate: we coordinate with the Bill & Melinda Gates Foundation, Brown University, a few places, to really make sure it’s not just an experience students enjoy, but that we're making the impact we think we are. And it turns out we are! And it turns out it is! So we had that momentum and abo...ut this time last year, when a lot of schools realized they weren’t coming back for spring semester, we saw a huge increase in the number of schools that came our way. Testimonial By Hunter Shelburne
Tiffany Largie Entrepreneur Tiffany Large	At that time there were different kinds of software for people coming into the sales game, but they were always complicated: they required a lot of feeding in data, so I never adopted any. There was all this data all over the place. Not only could I not keep up with my own data management, but I al...so couldn’t keep up with the people who were working for me. I knew we were leaving money on the table. I started hunting for software and I felt that all these engineers were building software that had great data, but if you really understand the mind of the salesperson, they really didn’t work. It was too much to keep up with. Testimonial By Tiffany Largie
Juho Koski Chief Operating Officer Zimple	We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. Testimonial By Juho Koski

Case Studies

COMPANY	CASE STUDIES
MediaVision	Case Study MediaVision Achieved A 67% Increase In New Business And A 40% Rise In Client Retention Rates. Read More
Ari Motors GmbH	Case Study Ari Motors GmbH Achieved A 40% Increase In Sales Efficiency And A 20% Growth In Revenue Within One Year. Read More
AppAgent	Case Study AppAgent Achieved A 20% Increase In Productivity By Using Pipedrive. Read More

Video

A Quick Demo of Pipedrive CRM

Frequently Asked Questions(FAQ)

for Pipedrive

What is Pipedrive?

Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales.

The platform is customisable and offers features like visual sales pipeline and Smart Contact Data to manage leads and deals, dashboard for insights and reporting, privacy and security, and mobile apps and integrations. Also it facilitates easy communication through features like direct call facility to clients using click-to-call feature, reminders, follow-up alerts, and notifications etc.

The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.

What is Pipedrive used for?

Pipedrive is a CRM Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Lead Tracking and Communication Management .