Pipedrive Overview
Pipedrive is rated as the #1 user-friendly CRM tool. A 14-day free trial is offered to help grow your business and gain qualified leads.
Use Cases
Customers recommend Engagement Management, Lead Tracking, Communication Management, as the business use cases that they have been most satisfied with while using Pipedrive.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pipedrive.
Pipedrive Use-Cases and Business Priorities: Customer Satisfaction Data
Pipedrive works with different mediums / channels such as E-Mail. and Phone Calls.
Pipedrive's features include Personalization, Dashboard, Recording, etc. and Pipedrive support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Pipedrive analytics capabilities include Analytics, and Custom Reports.
Reviews
"At that time there were different kinds of software for people coming into the sales game, but they were always complicated: they required a lot of feeding in data, so I never adopted any. There was all this data all over the place. Not only could I... not keep up with my own data management, but I also couldn’t keep up with the people who were working for me. I knew we were leaving money on the table. I started hunting for software and I felt that all these engineers were building software that had great data, but if you really understand the mind of the salesperson, they really didn’t work. It was too much to keep up with." - Tiffany Largie
Pipedrive, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Pipedrive
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Pipedrive is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Pipedrive Use Cases
How can Pipedrive enhance your Engagement Management process?
What solutions does Pipedrive provide for Lead Tracking?
What benefits does Pipedrive offer for Communication Management?
How can Pipedrive enhance your Sales Document Management process?
What makes Pipedrive ideal for Lead Management?
94+ more Business Use Cases
98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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At that time there were different kinds of software for people coming into the sales game, but they were always complicated: they required a lot of feeding in data, so I never adopted any. There was all this data all over the place. Not only could I not keep up with my own data management, but I al...so couldn’t keep up with the people who were working for me. I knew we were leaving money on the table. I started hunting for software and I felt that all these engineers were building software that had great data, but if you really understand the mind of the salesperson, they really didn’t work. It was too much to keep up with. |
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I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that. Th...e value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor. |
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We’re using some Google Sheets, so when we update them, Pipedrive gets updated too. The same goes with other third-party tools that we use; we just integrate anything related whenever we want to have information pushed into the CRM. It was an easy thing to do with Pipedrive; you have a lot of integ...rations. |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Tiffany Largie Entrepreneur Tiffany Large |
At that time there were different kinds of software for people coming into the sales game, but they were always complicated: they required a lot of feeding in data, so I never adopted any. There was all this data all over the place. Not only could I not keep up with my own data management, but I al...so couldn’t keep up with the people who were working for me. I knew we were leaving money on the table. I started hunting for software and I felt that all these engineers were building software that had great data, but if you really understand the mind of the salesperson, they really didn’t work. It was too much to keep up with. |
![]() Ron Daniels Co-owner SiteForce |
I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that. Th...e value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor. |
![]() Brian Hadi Attarbashi CEO and Founder AI bees |
We’re using some Google Sheets, so when we update them, Pipedrive gets updated too. The same goes with other third-party tools that we use; we just integrate anything related whenever we want to have information pushed into the CRM. It was an easy thing to do with Pipedrive; you have a lot of integ...rations. |
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
---|---|---|
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Financial Services
|
Financial Services |
CASE STUDY 360 PaymentsRead More |
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NA |
Case Study Reliability Maintenance SolutionsRead More |
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Information Technology and Services
|
Information Technology and Services |
CASE STUDY Falcon.ioRead More |
Video
A Quick Demo of Pipedrive CRM

Frequently Asked Questions(FAQ)
for Pipedrive
What is Pipedrive?
Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales.
The platform is customisable and offers features like visual sales pipeline and Smart Contact Data to manage leads and deals, dashboard for insights and reporting, privacy and security, and mobile apps and integrations. Also it facilitates easy communication through features like direct call facility to clients using click-to-call feature, reminders, follow-up alerts, and notifications etc.
The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.
What is Pipedrive used for?
What are the top features of Pipedrive?
Who uses Pipedrive?
What are Pipedrive alternatives?
Where is Pipedrive located?
Pipedrive Competitors
Pipedrive Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (46) |
Analytics | Read Reviews (351) |
Custom Reports | Read Reviews (2848) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (46) |
Analytics | Read Reviews (351) |
Custom Reports | Read Reviews (2848) |
Pipedrive Integrations
Pipedrive integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Pipedrive
Software Failure Risk Guidance
?for Pipedrive
Overall Risk Meter
Top Failure Risks for Pipedrive
Pipedrive News
Pipedrive Passed ISO 27001 Surveillance Audit; Certified ISO 27701 - MarTech Cube
Pipedrive has successfully passed the ISO 27001 surveillance audit and received ISO 27701 certification.
Pipedrive Passed ISO 27001 Surveillance Audit and Received First Ever ISO 27701 Certification , Reinforcing Commitment to Privacy and Security Management
Pipedrive achieved ISO 27001 surveillance audit success and received its first ISO 27701 certification, highlighting its dedication to privacy and security management.
Pipedrive recognized as one of Estonia's most attractive employers ...
Pipedrive has been recognized as one of Estonia's most attractive employers, ranking 5th in the IT sector and 11th overall, according to a survey by CV Keskus.
Pipedrive Feeds
Pipedrive Appoints Paulo Cunha, Former Hotels.com and SeatGeek Leader, as New CEO
Pipedrive has appointed Paulo Cunha, previously of Hotels.com and SeatGeek, as its new CEO, signaling a leadership change aimed at driving the companys next phase of growth and innovation.
Pipedrive Profile
HQ Location
New York
Employees
501-1000
Social
Financials
SERIES C