Pipedrive Overview
This is a summary of the comprehensive capabilities and benefits of Pipedrive based on over 18903 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Pipedrive, Salesforce Sales Cloud, HubSpot CRM, Zoho CRM, Freshsales, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Pipedrive is right for your needs? Our Cuspera AI engine can evaluate how Pipedrive fits your specific business needs, industry, and context. Get your personalized assessment report today.
Pipedrive supports business activities such as:
- Engagement Management
- Lead Tracking
- Communication Management
- Sales Document Management
- Lead Management
Pipedrive can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Improve Efficiency, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Pipedrive's capabilities include Personalization, Dashboard, Recording, etc.
Pipedrive was founded in 2010. Computer Software Vertical is its biggest customer base.
Reviews
"A small percentage of solar companies do everything from A to Z in terms of designing the systems, getting them permitted and ready to install, doing that install, and then sorting out maintenance and the warranty service down the line. We are one o...f those companies. " - Mitch Workman
Cuspera Reviews
98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Pipedrive.
Use Cases
Peers recommend Engagement Management , Lead Tracking , Communication Management , as the business use cases that they have been most satisfied while using Pipedrive.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.55/5 ★ |
"...Prospect tracking - keeps me from having a bunch of sticky note reminders to follow up on strategy calls or notes from prospect research...." Peer review by Kristina S, Launch Strategist, Marketing and Advertising |
| engaging and following up |
4.58/5 ★ |
"...Creating Activities / Tasks - You can assign tasks such as 'emails, lunches, phone calls, follow ups' etc and have them assigned to users...." Peer review by Kurt P., IT/Data Manager/HSEQ, Oil & Energy |
| engaging with scheduling & cadence |
0.59/5 ★ |
"How AI bees used Pipedrive to boost growth by over 2000%" https://www.pipedrive.com/en/case-studies/ai-bees-case-study |
| Lead Tracking |
4.83/5 ★ |
"...It helps sending outbound campaigns to the leads and track those leads easily...." Peer review by Nicole P, Project Coordinator, Research |
| Communication Management with E-Mail and Phone Calls |
3.55/5 ★ |
"...Now I have all my notes in one place, tracking calls, emails, and tasks...." Peer review by Justin N., Owner, Marketing and Advertising |
| sending & publishing communications |
3.48/5 ★ |
"...from this program you can send emails and it is reflected in gmail being able to manage the information from different platforms...." Peer review by mairellys m, Administrador |
| tracking & monitoring communications |
3.69/5 ★ |
"...I track emails, deals in the pipeline, activities, Calendar reminders & statistics...." Peer review by Rob K, Director Of Business Development, Telecommunications |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.55/5 ★ |
"...Prospect tracking - keeps me from having a bunch of sticky note reminders to follow up on strategy calls or notes from prospect research...." Peer review by Kristina S, Launch Strategist, Marketing and Advertising |
|
| engaging and following up |
4.55/5 ★ |
| engaging with scheduling & cadence |
4.55/5 ★ |
| Lead Tracking |
4.83/5 ★ |
"...It helps sending outbound campaigns to the leads and track those leads easily...." Peer review by Nicole P, Project Coordinator, Research |
|
| Communication Management with E-Mail and Phone Calls |
3.55/5 ★ |
"...Now I have all my notes in one place, tracking calls, emails, and tasks...." Peer review by Justin N., Owner, Marketing and Advertising |
|
| sending & publishing communications |
3.55/5 ★ |
| tracking & monitoring communications |
3.55/5 ★ |
94+ more Business Use Cases
Our AI advisor, Wyz, harnessed 18903 insights from peers and experts to help you assess how these Pipedrive use cases fit your CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
A small percentage of solar companies do everything from A to Z in terms of designing the systems, getting them permitted and ready to install, doing that install, and then sorting out maintenance and the warranty service down the line. We are one of those companies. Testimonial By Mitch Workman |
|
With Pipedrive, I can’t forget to send follow-up emails on time. We never miss a chance to reach out to our existing clients with new offers. It might sound like a small improvement but it’s a game-changer. We always send personalized emails, but our Pipedrive is connected with our Google Suite to ...make the process seamless and time-efficient. It’s one of the most versatile CRM tools on the market. Flexible yet easy to use, we never have problems using Pipedrive. |
|
Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data we need at our fingertips so we can focus on the a...ctivities that close deals. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mitch Workman Digital Marketing Director Big Dog Solar |
A small percentage of solar companies do everything from A to Z in terms of designing the systems, getting them permitted and ready to install, doing that install, and then sorting out maintenance and the warranty service down the line. We are one of those companies. Testimonial By Mitch Workman |
|
Maneekorn Chumanee Senior Key Account Manager Gogoprint |
With Pipedrive, I can’t forget to send follow-up emails on time. We never miss a chance to reach out to our existing clients with new offers. It might sound like a small improvement but it’s a game-changer. We always send personalized emails, but our Pipedrive is connected with our Google Suite to ...make the process seamless and time-efficient. It’s one of the most versatile CRM tools on the market. Flexible yet easy to use, we never have problems using Pipedrive. |
|
Jesper Jakobsen Business Strategy Manager Mybanker |
Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data we need at our fingertips so we can focus on the a...ctivities that close deals. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study ForgeRead More |
|
Case Study TrainifyRead More |
|
Case Study ZimpleRead More |
Frequently Asked Questions(FAQ)
for Pipedrive
What is Pipedrive?
What is Pipedrive used for?
What are the top features of Pipedrive?
Who uses Pipedrive?
What are Pipedrive alternatives?
Where is Pipedrive located?
Popular Business Setting
for Pipedrive
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Pipedrive to Increase sales & revenue and Acquire customers
Pipedrive Alternatives
Peer and Expert Opinion on Features
for Pipedrive
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (421) |
| Dashboard | Read Reviews (353) |
| Recording | Read Reviews (307) |
| Alerts: popups & Notifications | Read Reviews (208) |
| Templates | Read Reviews (150) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (421) |
| Dashboard | Read Reviews (353) |
| Recording | Read Reviews (307) |
| Alerts: popups & Notifications | Read Reviews (208) |
| Templates | Read Reviews (150) |
IT and Other Capabilities
for Pipedrive
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1361) |
| Data Import | Read Reviews (2610) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1361) |
| Data Import | Read Reviews (2610) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (230) |
| Chat Support | Read Reviews (156) |
| 24/7 Support | Read Reviews (1624) |
| Email Support | Read Reviews (172) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (230) |
| Chat Support | Read Reviews (156) |
| 24/7 Support | Read Reviews (1624) |
| Email Support | Read Reviews (172) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
Software Failure Risk Guidance
?for Pipedrive
Overall Risk Meter
Top Failure Risks for Pipedrive
Vendor Profile Details
HQ Location
New York
Employees
501-1000
Social
Financials
SERIES C
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