Plivo Overview
Plivo offers a robust communication platform featuring SMS and Voice APIs, designed for businesses aiming to engage customers worldwide. The platform's global reach ensures seamless customer interaction through reliable carrier network connectivity. Plivo's APIs are trusted by thousands of large enterprises, highlighting their reliability and effectiveness in diverse business environments. Notably, the platform simplifies integration, making it easy for businesses to start leveraging its capabilities. With Plivo, companies can confidently expand their communication strategies, ensuring consistent and effective customer engagement across different regions.
Use Cases
Customers recommend Communication Management, Call Recording, Helpdesk Management, as the business use cases that they have been most satisfied with while using Plivo.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Plivo.
Plivo Use-Cases and Business Priorities: Customer Satisfaction Data
Plivo works with different mediums / channels such as Phone Calls. Text SMS. and Offline.
Plivo's features include Alerts: Popups & Notifications, Recording, Personalization, etc. and Plivo support capabilities include Chat Support, Email Support, Phone Support, etc. also Plivo analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Call logging and recording is pretty much efficient and it's delivery report detail feature is very useful...." Peer review by Naveen N, Tech Lead, Computer Software
Peer review evidence (same sources as the product rating summary)
"...Plivo then handles issues with carrier management, call quality control, message send /receive reliability and more...." Peer review
"...Call logging and recording is pretty much efficient and it's delivery report detail feature is very useful...." Peer review by Naveen N, Tech Lead, Computer Software
"...We developed our own business phone system, complete with call center functionality and a front end administration interface in less than 2 months!...." Peer review by Wayne B., IT Director
Plivo, Slicktext, TextUs, DialMyCalls, Text-Em-All, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Plivo offers SMS and Voice APIs for global business communication. Businesses can sign up for free to utilize Plivo's platform.
Popular Business Setting
for Plivo
Top Industries
- Computer Software
- Information Technology and Services
- Telecommunications
Popular in
- Small Business
- Mid Market
- Enterprise
Plivo is popular in Computer Software, Information Technology And Services, and Telecommunications and is widely used by Small Business, Mid Market, and Enterprise.
Plivo Customer wins, Customer success stories, Case studies
How does Plivo address your Communication Management Challenges?
What benefits does Plivo offer for Call Recording?
What benefits does Plivo offer for Helpdesk Management?
How does Plivo address your Engagement Management Challenges?
How efficiently Does Plivo manage your Conference Call Management?
11 buyers and buying teams have used Cuspera to assess how well Plivo solved their Bot Platform needs. Cuspera uses 999 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Advania - Information Technology And Services
Become - Financial Services
Frequently Asked Questions (FAQ)
What buyers ask before choosing Plivo
What is Plivo used for?
What are the top features of Plivo?
Who uses Plivo?
What are Plivo alternatives?
Where is Plivo located?
Peers used Plivo for communication management and call recording
Plivo Competitors
Plivo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (43) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (43) |
Plivo Integrations
Plivo integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Plivo
Software Failure Risk Guidance
?for Plivo
Overall Risk Meter
Top Failure Risks for Plivo
Plivo Inc. News
The interface that refuses to meet you halfway: Plivo on why voice AI ...
Plivo's Head of Product Voice, Ayush Anand, discussed the challenges of voice AI at DevSparks Bengaluru 2026. He highlighted the complexity of voice AI, particularly in India, with its diverse languages and code-mixing. Plivo offers a developer platform for voice AI, enabling integration with STT, TTS, and LLM providers, and supports both technical and non-technical teams in building voice agents.
Plivos CEO talks scaling a startup across continents, customer obsession, and addressing the growing but underserved business communications market - TechCrunch
Plivo's CEO discusses the company's journey from an open-source project to a global leader in business communications. The company recently launched Contacto, a cloud-based contact center solution, expanding its offerings beyond APIs. Plivo emphasizes a customer-first culture, profitability since 2016, and plans to introduce new solutions for sales and marketing teams.
Plivo Inc. Profile
Company Name
Plivo Inc.
Company Website
https://www.plivo.com/HQ Location
San Francisco, California, US
Employees
11-50
Social
Financials
SEED
