Plivo: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Plivo
Brand: Plivo
Rating: 4.49 (999 reviews)

4.49 5

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(999)

Plivo - APIs for SMS, Voice Calls & Phone Numbers Globally.

Plivo Overview

Plivo offers a robust communication platform featuring SMS and Voice APIs, designed for businesses aiming to engage customers worldwide. The platform's global reach ensures seamless customer interaction through reliable carrier network connectivity. Plivo's APIs are trusted by thousands of large enterprises, highlighting their reliability and effectiveness in diverse business environments. Notably, the platform simplifies integration, making it easy for businesses to start leveraging its capabilities. With Plivo, companies can confidently expand their communication strategies, ensuring consistent and effective customer engagement across different regions.

Use Cases

Customers recommend Communication Management, Call Recording, Helpdesk Management, as the business use cases that they have been most satisfied with while using Plivo.

Other use cases:

Engagement Management
Conference Call Management
Collaboration
Contract Management
Relationship Management
Workflow Management
Lifetime Value Management

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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Plivo.

Other priorities:

Improve Internal Communications
Enhance Customer Relationships
Increase Sales & Revenue

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Plivo Use-Cases and Business Priorities: Customer Satisfaction Data

Plivo works with different mediums / channels such as Phone Calls. Text SMS. and Offline.

Plivo's features include Alerts: Popups & Notifications, Recording, Personalization, etc. and Plivo support capabilities include Chat Support, Email Support, Phone Support, etc. also Plivo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We developed our own business phone system, complete with call center functionality and a front end administration interface in less than 2 months!...." Peer review by Wayne B., IT Director

Plivo, Slicktext, TextUs, DialMyCalls, Call-Em-All, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Plivo offers SMS and Voice APIs for global business communication. Businesses can sign up for free to utilize Plivo's platform.

Popular Business Setting

for Plivo

Top Industries

Computer Software
Information Technology and Services
Telecommunications

Popular in

Small Business
Mid Market
Enterprise

Plivo is popular in Computer Software, Information Technology And Services, and Telecommunications and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Plivo Use Cases

How can Plivo optimize your Communication Management Workflow?

How efficiently Does Plivo manage your Call Recording?

What benefits does Plivo offer for Helpdesk Management?

What benefits does Plivo offer for Engagement Management?

What solutions does Plivo provide for Conference Call Management?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Plivo solved their SMS Marketing needs. Cuspera uses 999 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Frequently Asked Questions(FAQ)

for Plivo

What is Plivo used for?

Plivo is a SMS Marketing Software mainly used by its customers to Acquire Customers and Scale Best Practices by Communication Management, Call Recording and Helpdesk Management .