Plivo Overview
This is a summary of the comprehensive capabilities and benefits of Plivo based on over 999 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Plivo, Dialpad Ai Voice, Google Voice, Twilio Programmable Voice, Truly Voice Platform, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Plivo is right for your needs? Our Cuspera AI engine can evaluate how Plivo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Plivo supports business activities such as:
- Communication Management
- Call Recording
- Helpdesk Management
- Engagement Management
- Conference Call Management
Plivo can help you with many business goals, such as Acquire Customers, Scale Best Practices, Improve Internal Communications, Enhance Customer Relationships, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls Text SMS and Offline for these needs. As a solution, Plivo's capabilities include Alerts: Popups & Notifications, Recording, Personalization, etc.
Plivo Computer Software Vertical is its biggest customer base.
Reviews
"...Plivo met all of our requirements: ability to control the call, monitor that call live, and retrieve call details after the call is complete...." Peer review by Bob Silverberg, Engineer, Mozilla
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Plivo solved their SMS Marketing needs. Cuspera uses 999 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities peers achieved using Plivo.
Use Cases
Peers recommend Communication Management , Call Recording , Helpdesk Management , as the business use cases that they have been most satisfied while using Plivo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with Phone Calls and Text SMS |
4.56/5 ★ |
"...Plivo met all of our requirements: ability to control the call, monitor that call live, and retrieve call details after the call is complete...." Peer review by Bob Silverberg, Engineer, Mozilla |
| sending & publishing communications |
4.30/5 ★ |
"...Our Point of Sale software uses Plivo to send text messages to our customers for upcoming sales and events...." Peer review by Jordan J, IT Manager |
| tracking & monitoring communications |
4.75/5 ★ |
"...This software platform made tracking incoming telephone calls to my clients very easy...." Peer review by Marvin D., Owner, Marketing and Advertising |
| Call Recording with Phone Calls and Offline |
4.48/5 ★ |
"...Most useful for international calling and recording at lowest cost. . ...." Peer review by Janki G., Android Developer, Information Technology and Services |
| Helpdesk Management with Phone Calls |
4.36/5 ★ |
"...Voice clarity, latency, and SMS delivery rates all depend on not only how the platform is connected with the carriers that help deliver calls or text messages, but also what carriers are connected...." Plivo's Premium Carrier Network - Infosheet |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with Phone Calls and Text SMS |
4.56/5 ★ |
"...Plivo met all of our requirements: ability to control the call, monitor that call live, and retrieve call details after the call is complete...." Peer review by Bob Silverberg, Engineer, Mozilla |
|
| sending & publishing communications |
4.56/5 ★ |
| tracking & monitoring communications |
4.56/5 ★ |
| Call Recording with Phone Calls and Offline |
4.48/5 ★ |
"...Most useful for international calling and recording at lowest cost. . ...." Peer review by Janki G., Android Developer, Information Technology and Services |
|
| Helpdesk Management with Phone Calls |
4.36/5 ★ |
"...Voice clarity, latency, and SMS delivery rates all depend on not only how the platform is connected with the carriers that help deliver calls or text messages, but also what carriers are connected...." Plivo's Premium Carrier Network - Infosheet |
|
18+ more Business Use Cases
Our AI advisor, Wyz, harnessed 999 insights from peers and experts to help you assess how these Plivo use cases fit your SMS Marketing needs.
Frequently Asked Questions(FAQ)
for Plivo
What is Plivo used for?
What are the top features of Plivo?
Who uses Plivo?
What are Plivo alternatives?
Where is Plivo located?
Popular Business Setting
for Plivo
Top Industries
- Computer Software
- Information Technology and Services
- Telecommunications
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Plivo to Acquire customers and Scale best practices
Plivo Alternatives
Peer and Expert Opinion on Features
for Plivo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (32) |
| Recording | Read Reviews (29) |
| Personalization | Read Reviews (9) |
| Ticketing | Read Reviews (9) |
| Dashboard | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (32) |
| Recording | Read Reviews (29) |
| Personalization | Read Reviews (9) |
| Ticketing | Read Reviews (9) |
| Dashboard | Read Reviews (8) |
IT and Other Capabilities
for Plivo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (69) |
| Data Import | Read Reviews (77) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (69) |
| Data Import | Read Reviews (77) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (17) |
| Email Support | Read Reviews (14) |
| Phone Support | Read Reviews (35) |
| 24/7 Support | Read Reviews (179) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (17) |
| Email Support | Read Reviews (14) |
| Phone Support | Read Reviews (35) |
| 24/7 Support | Read Reviews (179) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (43) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (43) |
Software Failure Risk Guidance
?for Plivo
Overall Risk Meter
Top Failure Risks for Plivo
Vendor Profile Details
Company Name
Plivo
Company Website
https://www.plivo.com/HQ Location
San Francisco, California, US
Employees
11-50
Social
Financials
SEED
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