Slack Overview
Slack is a productivity platform that enhances team communication. It offers faster, better-organized, and more secure interactions than email.
Use Cases
Customers recommend Collaboration, Communication Management, Content Management, as the business use cases that they have been most satisfied with while using Slack.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Slack.
Slack Use-Cases and Business Priorities: Customer Satisfaction Data
Slack works with different mediums / channels such as Chat. Slack. and E-Mail.
Slack's features include Alerts: Popups & Notifications, Personalization, Bot, etc. and Slack support capabilities include AI Powered, Chat Support, Email Support, etc. also Slack analytics capabilities include Custom Reports, and Analytics.
Reviews
"For most of the engineers, the biggest thing was going to be both threading and the ability to integrate in with their applications." - Jay Kline
Slack, Intelligencebank DAM, TaxDome, Claromentis, Google Drive, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Slack
Top Industries
- Computer Software
- Information Technology and Services
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Slack is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Slack Use Cases
What benefits does Slack offer for Collaboration?
What benefits does Slack offer for Communication Management?
How can Slack optimize your Content Management Workflow?
How can Slack enhance your Sales Document Management process?
What Are the key features of Slack for Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well Slack solved their Team Collaboration needs. Cuspera uses 68322 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
For most of the engineers, the biggest thing was going to be both threading and the ability to integrate in with their applications. Testimonial By Jay Kline |
|
It was important for us to find a tool that supported our goal of breaking down information silos and ensuring communication transparency. It also had to be a leading company and a pioneer in digital transformation. Slack met all these requirements. Testimonial By Ralf Aigner |
|
Having Slack as a communication platform has helped us in making sure that we are there for our customers with the right information at the right time, with the right speed. Testimonial By Chetty Arun |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jay Kline Director of Technology – Engineering Enablement Target |
For most of the engineers, the biggest thing was going to be both threading and the ability to integrate in with their applications. Testimonial By Jay Kline |
|
Ralf Aigner CEO Gympass |
It was important for us to find a tool that supported our goal of breaking down information silos and ensuring communication transparency. It also had to be a leading company and a pioneer in digital transformation. Slack met all these requirements. Testimonial By Ralf Aigner |
|
Chetty Arun Director of Design Razorpay |
Having Slack as a communication platform has helped us in making sure that we are there for our customers with the right information at the right time, with the right speed. Testimonial By Chetty Arun |
Case Studies
CASE STUDY Panasonic
CASE STUDY Prudential
CASE STUDY Dr. Reddy’s Laboratories
CASE STUDY Ambuja Neotia
CASE STUDY Tata Motors
CASE STUDY Zota
Video
How to use Slack: Your quick start guide
Frequently Asked Questions(FAQ)
for Slack
What is Slack?
Slack is the collaboration hub that brings the right people, information and tools together to get work done. It helps to align their teams, unify their systems, and drive their businesses forward.
Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. It offers real-time messaging, file sharing, archiving, and search. It has several internal and external sharing options to receive and share files with anyone. It offers advanced search, filters and sorting that make it easy to get the right files.
Some of its features include conversation channels, private groups, messaging, message history, search, snippets, webhooks, collaboration, fFile sharing, file browsing, voice/video calls, feedback, progress archive, notifications, integrations, synchronization, open API and more.
What is Slack used for?
What are the top features of Slack?
Who uses Slack?
What are Slack alternatives?
Where is Slack located?
Peers used Slack for collaboration and communication management
Slack Competitors
Slack Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (212) |
| Custom Reports | Read Reviews (3108) |
| Analytics | Read Reviews (511) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (212) |
| Custom Reports | Read Reviews (3108) |
| Analytics | Read Reviews (511) |
Slack Integrations
Slack integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Slack
Software Failure Risk Guidance
?for Slack
Overall Risk Meter
Top Failure Risks for Slack
Salesforce, Inc. News
Perficient and Salesforce Announces Strategic Partnership with Salesforce | MarketScreener
Perficient and Salesforce have formed a strategic partnership to leverage AI in transforming businesses into agentic enterprises. This collaboration aims to enhance employee performance, unify data, and accelerate decision-making. The partnership will focus on AI-first solutions like Agentforce, enabling personalized customer experiences and real-time collaboration.
Ocado Retail enlists Salesforce, Devoteam and Multiverse for its first ever AI Day event
Ocado Retail held its first AI Day, enlisting Salesforce, Devoteam, and Multiverse to participate. The event aimed to educate attendees on integrating AI into daily tasks and exploring generative AI opportunities. CEO Hannah Gibson emphasized the importance of active engagement and continuous learning in AI adoption. Salesforce's involvement highlights its role in supporting AI initiatives in the retail sector.
NTT DATA Brings EXAH Into Its Fold to Expand Salesforce Work in Middle East and Africa
NTT DATA has acquired EXAH, a Salesforce consulting firm, to enhance its Salesforce delivery capabilities in the Middle East and Africa. This acquisition aims to strengthen NTT DATA's AI-led customer experience services and expand its reach in emerging markets. EXAH's team will join NTT DATA's global Salesforce practice, providing localized support and leveraging NTT DATA's global infrastructure.
Salesforce Appoints Andreas Diantoro To Lead His Business In Indonesia - VOI
Salesforce has appointed Andreas Diantoro as the new Country Leader and President Director for Indonesia. Diantoro will lead Salesforce's strategic direction and growth in Indonesia, leveraging his experience from SAP, Dell, Microsoft, and HP. This move underscores Salesforce's commitment to expanding its presence and strengthening relationships with customers and partners in the region.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
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