Slack Overview
Slack is a productivity platform that enhances team communication. It offers faster, better-organized, and more secure interactions than email.
Use Cases
Customers recommend Collaboration, Communication Management, Content Management, as the business use cases that they have been most satisfied with while using Slack.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Slack.
Slack Use-Cases and Business Priorities: Customer Satisfaction Data
Slack works with different mediums / channels such as Chat. Slack. and E-Mail.
Slack's features include Alerts: Popups & Notifications, Personalization, Bot, etc. and Slack support capabilities include AI Powered, Chat Support, Email Support, etc. also Slack analytics capabilities include Custom Reports, and Analytics.
Reviews
"With Slack, incident resolution times have come right down. We’re now talking about a matter of minutes, rather than hours." - Rachel Booth
Slack, Intelligencebank DAM, TaxDome, Claromentis, Google Drive, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Slack
Top Industries
- Computer Software
- Information Technology and Services
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Slack is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Slack Use Cases
Why is Slack the best choice for Collaboration?
How does Slack address your Communication Management Challenges?
How does Slack facilitate Content Management?
Why is Slack the best choice for Sales Document Management?
What Are the key features of Slack for Engagement Management?
91+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Slack solved their Team Collaboration needs. Cuspera uses 68322 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Slack, incident resolution times have come right down. We’re now talking about a matter of minutes, rather than hours. Testimonial By Rachel Booth |
|
For most of the engineers, the biggest thing was going to be both threading and the ability to integrate in with their applications. Testimonial By Jay Kline |
|
When managing three hubs nationally you can’t have a good conversation over email – it’s not quick enough. Coming together in Slack channels allows us to easily discuss day-to-day management topics. That’s invaluable. Testimonial By Benjamin Sternsmith |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rachel Booth Co-Founder and Senior Product Manager Mettle |
With Slack, incident resolution times have come right down. We’re now talking about a matter of minutes, rather than hours. Testimonial By Rachel Booth |
|
Jay Kline Director of Technology – Engineering Enablement Target |
For most of the engineers, the biggest thing was going to be both threading and the ability to integrate in with their applications. Testimonial By Jay Kline |
|
Benjamin Sternsmith Area Vice President of Sales Lyft |
When managing three hubs nationally you can’t have a good conversation over email – it’s not quick enough. Coming together in Slack channels allows us to easily discuss day-to-day management topics. That’s invaluable. Testimonial By Benjamin Sternsmith |
Case Studies
CASE STUDY Nexo
CASE STUDY Uber Eats
CASE STUDY Zota
CASE STUDY RBC Wealth Management
CASE STUDY Panasonic
CASE STUDY Prudential
Video
How to use Slack: Your quick start guide
Frequently Asked Questions(FAQ)
for Slack
What is Slack?
Slack is the collaboration hub that brings the right people, information and tools together to get work done. It helps to align their teams, unify their systems, and drive their businesses forward.
Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. It offers real-time messaging, file sharing, archiving, and search. It has several internal and external sharing options to receive and share files with anyone. It offers advanced search, filters and sorting that make it easy to get the right files.
Some of its features include conversation channels, private groups, messaging, message history, search, snippets, webhooks, collaboration, fFile sharing, file browsing, voice/video calls, feedback, progress archive, notifications, integrations, synchronization, open API and more.
What is Slack used for?
What are the top features of Slack?
Who uses Slack?
What are Slack alternatives?
Where is Slack located?
Peers used Slack for collaboration and communication management
Slack Competitors
Slack Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (212) |
| Custom Reports | Read Reviews (3108) |
| Analytics | Read Reviews (511) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (212) |
| Custom Reports | Read Reviews (3108) |
| Analytics | Read Reviews (511) |
Slack Integrations
Slack integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Slack
Software Failure Risk Guidance
?for Slack
Overall Risk Meter
Top Failure Risks for Slack
Salesforce, Inc. News
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Salesforce has signed an agreement to acquire Waii, an enterprise-grade natural language ...
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Introducing Moirai 2.0
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Salesforce, Inc. Profile
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