Slack Overview
Slack is a productivity platform that enhances team communication. It offers faster, better-organized, and more secure interactions than email.
Use Cases
Customers recommend Collaboration, Communication Management, Content Management, as the business use cases that they have been most satisfied with while using Slack.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Slack.
Slack Use-Cases and Business Priorities: Customer Satisfaction Data
Slack works with different mediums / channels such as Chat. Slack. and E-Mail.
Slack's features include Alerts: Popups & Notifications, Personalization, Bot, etc. and Slack support capabilities include AI Powered, Chat Support, Email Support, etc. also Slack analytics capabilities include Custom Reports, and Analytics.
Reviews
"When managing three hubs nationally you can’t have a good conversation over email – it’s not quick enough. Coming together in Slack channels allows us to easily discuss day-to-day management topics. That’s invaluable." - Benjamin Sternsmith
Peer review evidence (same sources as the product rating summary)
"...I would highly recommend slack to any team that is looking for a higher level of collaboration and integration with other services...." Peer review by Matthew P, Devops Engineer, Information Technology and Services
"...Slack enables someone to send a message directly to someone rather than fill up their inbox with emails...." Peer review by Enrique F., Accounting Manager at Skydio
"...We are sharing documents, status updates, seeing who is on the phone, and viewing feedback from customers...." Peer review by Rachel H.
Slack, Intelligencebank DAM, TaxDome, Claromentis, Google Drive, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Slack
Top Industries
- Computer Software
- Information Technology and Services
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Slack is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Slack Customer wins, Customer success stories, Case studies
Why is Slack the best choice for Collaboration?
Why is Slack the best choice for Communication Management?
What makes Slack ideal for Content Management?
Why is Slack the best choice for Sales Document Management?
How efficiently Does Slack manage your Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well Slack solved their Team Collaboration needs. Cuspera uses 68322 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When managing three hubs nationally you can’t have a good conversation over email – it’s not quick enough. Coming together in Slack channels allows us to easily discuss day-to-day management topics. That’s invaluable. Testimonial By Benjamin Sternsmith |
|
For most of the engineers, the biggest thing was going to be both threading and the ability to integrate in with their applications. Testimonial By Jay Kline |
|
Given the pace of the content creation for all of our different brands, being secretive does not benefit anyone. Slack has really allowed us to encourage openness and transparency. Testimonial By Aya Kanai |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Benjamin Sternsmith Area Vice President of Sales Lyft |
When managing three hubs nationally you can’t have a good conversation over email – it’s not quick enough. Coming together in Slack channels allows us to easily discuss day-to-day management topics. That’s invaluable. Testimonial By Benjamin Sternsmith |
|
Jay Kline Director of Technology – Engineering Enablement Target |
For most of the engineers, the biggest thing was going to be both threading and the ability to integrate in with their applications. Testimonial By Jay Kline |
|
Aya Kanai Editor in Chief of Marie Claire Hearst Magazines |
Given the pace of the content creation for all of our different brands, being secretive does not benefit anyone. Slack has really allowed us to encourage openness and transparency. Testimonial By Aya Kanai |
INSPIRE Entertainment Resort - Hospitality And MICE - Medium
Salesforce, INSPIRE Partner on AI Transformation of MICE Business - The Elec Inc.
VALiNTRY360 - Consulting - Medium
Salesforce Managed Services: VALiNTRY360 Introduces Seven-Pillar Performance Framework
Thames Valley Police and Hampshire & Isle of Wight Constabulary - Government Administration - Large
How to use Slack: Your quick start guide
Frequently Asked Questions (FAQ)
What buyers ask before choosing Slack
What is Slack?
Slack is the collaboration hub that brings the right people, information and tools together to get work done. It helps to align their teams, unify their systems, and drive their businesses forward.
Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. It offers real-time messaging, file sharing, archiving, and search. It has several internal and external sharing options to receive and share files with anyone. It offers advanced search, filters and sorting that make it easy to get the right files.
Some of its features include conversation channels, private groups, messaging, message history, search, snippets, webhooks, collaboration, fFile sharing, file browsing, voice/video calls, feedback, progress archive, notifications, integrations, synchronization, open API and more.
What is Slack used for?
What are the top features of Slack?
Who uses Slack?
What are Slack alternatives?
Where is Slack located?
Peers used Slack for collaboration and communication management
Slack Competitors
Slack Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (212) |
| Custom Reports | Read Reviews (3108) |
| Analytics | Read Reviews (511) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (212) |
| Custom Reports | Read Reviews (3108) |
| Analytics | Read Reviews (511) |
Slack Integrations
Slack integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Slack
Software Failure Risk Guidance
?for Slack
Overall Risk Meter
Top Failure Risks for Slack
Salesforce, Inc. News
Salesforce Loops Acquisition Boosts Tableau Offering - Daily Research News Online
Salesforce's acquisition of Loops enhances its Tableau offering, strengthening its capabilities in data visualization and analytics.
Salesforce Buys Loops — but Tableau Has No Product Roadmap Yet - Quasa.io
Salesforce announced its acquisition of Loops, an Israeli startup specializing in automated performance diagnostics and root-cause analysis, to integrate its technology into Tableau. The acquisition aims to enhance Tableau's analytics capabilities, although specific product release details remain undisclosed. The transaction is expected to close in early November, subject to customary conditions.
Salesforce expands Tableau agentic analytics push with Loops buy - TechTarget
Salesforce is acquiring AI-powered analytics startup Loops to enhance its Tableau software. Loops' technology, including the Scout analytics agent, will be integrated into Tableau, offering features like root cause analysis and performance improvement recommendations. The acquisition aims to advance Tableau's agentic analytics strategy, with the deal expected to close in early November.
Klient Launches Klient Insights: Live PSA Dashboards Inside Salesforce - Daily Journal
Klient has launched Klient Insights, a live dashboard workspace integrated into Klient PSA within Salesforce. This tool provides professional services firms with real-time insights on margin, capacity, unbilled time, and client health, eliminating the need for exports or spreadsheets.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
