Slack Overview
Slack is a productivity platform that enhances team communication. It offers faster, better-organized, and more secure interactions than email.
Use Cases
Customers recommend Collaboration, Communication Management, Content Management, as the business use cases that they have been most satisfied with while using Slack.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Slack.
Slack Use-Cases and Business Priorities: Customer Satisfaction Data
Slack works with different mediums / channels such as Chat. Slack. and E-Mail.
Slack's features include Alerts: Popups & Notifications, Personalization, Bot, etc. and Slack support capabilities include AI Powered, Chat Support, Email Support, etc. also Slack analytics capabilities include Custom Reports, and Analytics.
Reviews
"Having Slack as a communication platform has helped us in making sure that we are there for our customers with the right information at the right time, with the right speed." - Chetty Arun
Peer review evidence (same sources as the product rating summary)
"...You can add plugins for video conference like (skype, hangouts, etc), integrate with other social networks, etc...." Peer review by Benjamín de la Fuente Ranea
"...It helps with communicating to the staff as a whole, instead of sending multiple emails...." Peer review by Nanette A., Teacher and Director, Education
"...I usually use google drive as cloud storage and slack allowed me to directly share document of google driver over to slack...." Peer review by Tamseel A., Full stack JavaScript developer, Computer Software
Slack, Intelligencebank DAM, TaxDome, Claromentis, Google Drive, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Slack
Top Industries
- Computer Software
- Information Technology and Services
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Slack is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Slack Customer wins, Customer success stories, Case studies
Why is Slack the best choice for Collaboration?
How can Slack enhance your Communication Management process?
How does Slack facilitate Content Management?
How does Slack address your Sales Document Management Challenges?
What makes Slack ideal for Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well Slack solved their Team Collaboration needs. Cuspera uses 68322 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Having Slack as a communication platform has helped us in making sure that we are there for our customers with the right information at the right time, with the right speed. Testimonial By Chetty Arun |
|
Given the pace of the content creation for all of our different brands, being secretive does not benefit anyone. Slack has really allowed us to encourage openness and transparency. Testimonial By Aya Kanai |
|
We have to make sure that what we teach doesn’t become obsolete, because in the world of coding, web development and data science, everything moves very fast. Slack is the communication platform that allows us to keep up with the pace of change. Testimonial By Sebastien Saunier |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chetty Arun Director of Design Razorpay |
Having Slack as a communication platform has helped us in making sure that we are there for our customers with the right information at the right time, with the right speed. Testimonial By Chetty Arun |
|
Aya Kanai Editor in Chief of Marie Claire Hearst Magazines |
Given the pace of the content creation for all of our different brands, being secretive does not benefit anyone. Slack has really allowed us to encourage openness and transparency. Testimonial By Aya Kanai |
|
Sebastien Saunier Co-Founder and Chief Technology Officer Le Wagon |
We have to make sure that what we teach doesn’t become obsolete, because in the world of coding, web development and data science, everything moves very fast. Slack is the communication platform that allows us to keep up with the pace of change. Testimonial By Sebastien Saunier |
CVS Health to Deliver Faster, More Personalized Call Center Care for Millions of Members with Salesforces Agentforce Health
How to use Slack: Your quick start guide
Frequently Asked Questions(FAQ)
for Slack
What is Slack?
Slack is the collaboration hub that brings the right people, information and tools together to get work done. It helps to align their teams, unify their systems, and drive their businesses forward.
Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. It offers real-time messaging, file sharing, archiving, and search. It has several internal and external sharing options to receive and share files with anyone. It offers advanced search, filters and sorting that make it easy to get the right files.
Some of its features include conversation channels, private groups, messaging, message history, search, snippets, webhooks, collaboration, fFile sharing, file browsing, voice/video calls, feedback, progress archive, notifications, integrations, synchronization, open API and more.
What is Slack used for?
What are the top features of Slack?
Who uses Slack?
What are Slack alternatives?
Where is Slack located?
Peers used Slack for collaboration and communication management
Slack Competitors
Slack Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (212) |
| Custom Reports | Read Reviews (3108) |
| Analytics | Read Reviews (511) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (212) |
| Custom Reports | Read Reviews (3108) |
| Analytics | Read Reviews (511) |
Slack Integrations
Slack integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Slack
Software Failure Risk Guidance
?for Slack
Overall Risk Meter
Top Failure Risks for Slack
Salesforce, Inc. News
Salesforce Beats Q1 but Soft Q2 Guide Spooks SaaS Bulls
Salesforce exceeded Q1 FY27 revenue and EPS expectations but issued a lower-than-expected Q2 revenue forecast, causing investor concern over AI's impact on traditional SaaS models. The company is focusing on its Agentforce platform to balance per-seat license sales with AI-driven solutions.
How We Use Data Detect to Secure the Heart of Salesforce
Salesforce uses its own product, Shield: Data Detect, to secure its internal systems by automating the discovery of sensitive data across billions of records. This internal testing, known as the "Customer Zero" approach, has led to improvements in product stability, user experience, and future roadmap features, enhancing the security and compliance of Salesforce's enterprise platform.
Salesforce revenue forecast disappoints amid AI disruption fears
Salesforce's revenue forecast for the second quarter falls below Wall Street estimates, raising concerns about AI-driven disruption to traditional software demand. Despite a strong first quarter with $11.13 billion in revenue and 98 new deals, the company faces investor apprehension over AI tools potentially impacting enterprise software demand.
Salesforce Delivers Record First Quarter Fiscal 2027 Results
Salesforce reported record first-quarter fiscal 2027 results, with revenue reaching $11.1 billion, a 13% year-over-year increase. The company highlighted significant growth in its Agentforce and Data 360 offerings, with annual recurring revenue hitting $3.4 billion. Salesforce also announced a $25 billion accelerated share repurchase program. The company remains optimistic about organic revenue growth in the second half of FY27.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
