Product Business Settings

Slack is popular in Computer Software, Information Technology And Services, and Marketing And Advertising industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Email Marketing
Help Desk
Video Platform
E-Commerce Platform

Slack Product Overview

Slack is a productivity platform that enhances team communication. It offers faster, better-organized, and more secure interactions than email.

How satisfied the customers are with Slack use-cases

Reviews

"Slack has been integral to our journey as we’ve gone from an idea, to launching Australia’s most-loved digital bank, to completely dominating the landscape that we created." - Chris Aitchison
"Our goal was to transform the whole IT system of Veepee, and the natural choice to launch the initiative was Slack. We started with the tech team, and in two months, they were all using Slack." - Antoine Millet

Slack Customer Insights, Testimonials and Case Studies

How can Slack optimize your Collaboration Workflow?

Why is Slack the best choice for Communication Management?

How does Slack facilitate Content Management?

What makes Slack ideal for Sales Document Management?

How does Slack address your Engagement Management Challenges?

What is Slack?

Slack is the collaboration hub that brings the right people, information and tools together to get work done. It helps to align their teams, unify their systems, and drive their businesses forward.

Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. It offers real-time messaging, file sharing, archiving, and search. It has several internal and external sharing options to receive and share files with anyone. It offers advanced search, filters and sorting that make it easy to get the right files.

Some of its features include conversation channels, private groups, messaging, message history, search, snippets, webhooks, collaboration, fFile sharing, file browsing, voice/video calls, feedback, progress archive, notifications, integrations, synchronization, open API and more.

What is Slack used for?

Slack is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Communication Management and Content Management .

What are the top features of Slack?

Alerts: popups & Notifications, Personalization and bot are some of the top features of Slack.

Who uses Slack?

Slack is used by Computer Software, Information Technology And Services and Marketing And Advertising among other industries.

What are Slack alternatives?

Intelligencebank DAM, TaxDome, Claromentis and Google Drive are popular alternatives for Slack.

Where is Slack located?

Slack is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.

11 buyers and buying teams have used Cuspera to assess how well Slack solved their Team Collaboration needs. Cuspera uses 68322 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

CUSTOMERS TESTIMONIALS
Slack testimonial

Chris Aitchison

Head of Technology

Up

Slack has been integral to our journey as we’ve gone from an idea, to launching Australia’s most-loved digital bank, to completely dominating the landscape that we created. Testimonial By Chris Aitchison
Slack testimonial

Antoine Millet

Head of IT Operations

Veepee

Our goal was to transform the whole IT system of Veepee, and the natural choice to launch the initiative was Slack. We started with the tech team, and in two months, they were all using Slack. Testimonial By Antoine Millet
Slack testimonial

Aya Kanai

Editor in Chief of Marie Claire

Hearst Magazines

Given the pace of the content creation for all of our different brands, being secretive does not benefit anyone. Slack has really allowed us to encourage openness and transparency. Testimonial By Aya Kanai
CUSTOMERS TESTIMONIALS
Slack testimonial

Chris Aitchison

Head of Technology

Up

Slack has been integral to our journey as we’ve gone from an idea, to launching Australia’s most-loved digital bank, to completely dominating the landscape that we created. Testimonial By Chris Aitchison
Slack testimonial

Antoine Millet

Head of IT Operations

Veepee

Our goal was to transform the whole IT system of Veepee, and the natural choice to launch the initiative was Slack. We started with the tech team, and in two months, they were all using Slack. Testimonial By Antoine Millet
Slack testimonial

Aya Kanai

Editor in Chief of Marie Claire

Hearst Magazines

Given the pace of the content creation for all of our different brands, being secretive does not benefit anyone. Slack has really allowed us to encourage openness and transparency. Testimonial By Aya Kanai
 

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How to use Slack: Your quick start guide

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Peers used Slack for collaboration and communication management

Slack Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.65/5

Read Reviews (212)
Custom Reports

3.99/5

Read Reviews (3108)
Analytics

3.85/5

Read Reviews (511)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.65/5

Read Reviews (212)
Custom Reports

3.99/5

Read Reviews (3108)
Analytics

3.85/5

Read Reviews (511)

Software Failure Risk Guidance

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for Slack

Overall Risk Meter

Low Medium High

Top Failure Risks for Slack

Salesforce, Inc. News

M&A
 

Salesforce Advances AI Expansion With Cimulate Deal | PYMNTS.com

Salesforce has signed a definitive agreement to acquire Cimulate, enhancing its Agentforce Commerce platform with AI-powered product discovery and agentic commerce capabilities. The integration aims to offer more personalized and conversational shopping experiences. The transaction is expected to close in the first quarter of Salesforce's fiscal year 2027, with Cimulate's team joining Salesforce to support ongoing innovation.

Executive
 

Salesforce layoffs continue as high-ranking executives leave - TechTarget

Salesforce is experiencing significant executive departures, including the exits of Adam Evans, Ariel Kelman, Ryan Aytay, and Denise Dresser. These changes come amid ongoing layoffs affecting various teams, including Heroku, which is being sunsetted. CEO Marc Benioff's recent actions and comments have sparked internal controversy, with employees expressing concerns over Salesforce's ethical use of technology.

Executive
 

Salesforce (CRM) Implements Layoffs and Executive Changes - GuruFocus

Salesforce has implemented executive changes, appointing six new executives to replace five who left since December. This restructuring aligns with CEO Marc Benioff's strategy to leverage AI, reducing support staff from 9,000 to 5,000 employees.

Product
 

Salesforce to stop selling enterprise Heroku subscriptions, scale back upgrades

Salesforce will cease offering new Enterprise Account subscriptions for its Heroku platform and reduce feature development, focusing instead on cybersecurity and reliability updates. Existing enterprise contracts can be renewed, and credit card users can continue using the platform. This shift aims to prioritize AI capabilities and long-term customer value.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO