About Copper

Copper is a CRM software for small, mid-sized and enterprise companies to manage sales leads to improve customer relationship and grow business. The CRM is built on G Suite, enabling users to integrate all information associated with G Suite is made accessible from one place.

It is primarily used to improve sales productivity, collaborate and manage tasks efficiently and integrate with all G Suite products

Sales productivity features include lead management, contact management, visual pipeline management. Task management includes ready-to-use e-mail templates, e-mail sync and notifications. Collaboration tools include workflow automation with integration options available

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Copper solves your CRM needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Copper.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Launch New Products
  • Build Brand Awareness
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Visibility
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Contact List Management , Communication Management , as the business use cases that they have been most satisfied while using Copper.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.86/5

Read Reviews (171)

"...Email accounts for over 90% of all our customer interactions so the tight integration with gmail is sublime...." Peer review by David Z, Associate Broker, Real Estate
engaging and following up

4.86/5

Read Reviews (139)

Contact List Management with E-Mail

4.41/5

Read Reviews (134)

"...You can customize workflow automations to trigger certain actions, and customize pipelines, or create contacts from new incoming calls. . ...." Peer review by Cody C., Customer Service Administrator, Sports
contacts history

4.41/5

Read Reviews (33)

tracking contacts

4.41/5

Read Reviews (24)

creating contact list

4.41/5

Read Reviews (9)

Communication Management with E-Mail

4.00/5

Read Reviews (106)

"...Email tracking Activity tracking Gmail integration Ability to create custom fields Customization features Ease of use. ...." Peer review by Peggy G., Founder & Publisher, Media Production
tracking & monitoring communications

4.00/5

Read Reviews (65)

sending & publishing communications

4.00/5

Read Reviews (34)

PEER EXPERIENCES
Engagement Management with E-Mail

4.86/5

Read Reviews (171)

"...Email accounts for over 90% of all our customer interactions so the tight integration with gmail is sublime...." Peer review by David Z, Associate Broker, Real Estate
engaging and following up

4.86/5

Read Reviews (139)

Contact List Management with E-Mail

4.41/5

Read Reviews (134)

"...You can customize workflow automations to trigger certain actions, and customize pipelines, or create contacts from new incoming calls. . ...." Peer review by Cody C., Customer Service Administrator, Sports
contacts history

4.41/5

Read Reviews (33)

tracking contacts

4.41/5

Read Reviews (24)

creating contact list

4.41/5

Read Reviews (9)

Communication Management with E-Mail

4.00/5

Read Reviews (106)

"...Email tracking Activity tracking Gmail integration Ability to create custom fields Customization features Ease of use. ...." Peer review by Peggy G., Founder & Publisher, Media Production
tracking & monitoring communications

4.00/5

Read Reviews (65)

sending & publishing communications

4.00/5

Read Reviews (34)

58+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4272 insights from peers and experts to help you assess how these Copper use cases fit your CRM needs.

Popular Business Setting

for Copper

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Copper to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Copper

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.88/5

Read Reviews (109)
Recording

3.35/5

Read Reviews (83)
Dashboard

2.58/5

Read Reviews (57)
Alerts: popups & Notifications

2.97/5

Read Reviews (53)
Templates

3.70/5

Read Reviews (44)
FEATURES RATINGS AND REVIEWS
Personalization

3.88/5

Read Reviews (109)
Recording

3.35/5

Read Reviews (83)
Dashboard

2.58/5

Read Reviews (57)
Alerts: popups & Notifications

2.97/5

Read Reviews (53)
Templates

3.70/5

Read Reviews (44)

IT and Other Capabilities

for Copper

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.36/5

Read Reviews (526)
Data Export

3.07/5

Read Reviews (220)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.36/5

Read Reviews (526)
Data Export

3.07/5

Read Reviews (220)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.27/5

Read Reviews (34)
Phone Support

3.99/5

Read Reviews (56)
24/7 Support

3.83/5

Read Reviews (403)
Email Support

3.28/5

Read Reviews (31)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.27/5

Read Reviews (34)
Phone Support

3.99/5

Read Reviews (56)
24/7 Support

3.83/5

Read Reviews (403)
Email Support

3.28/5

Read Reviews (31)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.72/5

Read Reviews (10)
Analytics

3.85/5

Read Reviews (65)
Custom Reports

3.37/5

Read Reviews (436)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.72/5

Read Reviews (10)
Analytics

3.85/5

Read Reviews (65)
Custom Reports

3.37/5

Read Reviews (436)

Failure Risk Guidance Security Report

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for Copper

Overall Risk Meter

Low Medium High

Top Failure Risks for Copper

Vendor Profile Details

Company Name

Copper Inc

Company Website

https://www.copper.com/

HQ Location

301 Howard St, San Francisco, California US

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