Copper Overview
This is a summary of the comprehensive capabilities and benefits of Copper based on over 4717 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Copper, Pipeline CRM, Freshsales, workbooks.com, Vtiger all-in-one CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Copper is right for your needs? Our Cuspera AI engine can evaluate how Copper fits your specific business needs, industry, and context. Get your personalized assessment report today.
Copper supports business activities such as:
- Engagement Management
- Contact List Management
- Lead Tracking
- Communication Management
- Lead Management
Copper can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Scale Best Practices, Improve Internal Communications, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Copper's capabilities include Personalization, Recording, Dashboard, etc.
Copper Information Technology and Services Vertical is its biggest customer base.
Reviews
"We changed a lot: people's roles, how we handle new opportunities... Adding in CRM has allowed us to execute that efficiently and with a high level of communication across our sales team. " - Matt Horton
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Copper solved their CRM needs. Cuspera uses 4717 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Copper.
Use Cases
Peers recommend Engagement Management , Contact List Management , Lead Tracking , as the business use cases that they have been most satisfied while using Copper.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.86/5 ★ |
"...Email accounts for over 90% of all our customer interactions so the tight integration with gmail is sublime...." Peer review by David Z, Associate Broker, Real Estate |
| engaging and following up |
4.83/5 ★ |
"...Promoting employee engagement in a remote workforce...." Relationship Marketing, CRM & Sales Tips |
| Contact List Management with E-Mail |
4.41/5 ★ |
"...Copper has done a great job of being an all-in-one place for us to store our contact information for client and help us visualize the opportunities we have at hand...." Peer review by Mara G, Real Estate Sales Operations Manager |
| contacts history |
4.66/5 ★ |
"...The profiles display a log of your emails, all your upcoming and past calendar events, and your customer engagement history...." Peer review from Featured Customers |
| tracking contacts |
4.70/5 ★ |
"...I like that it tracks contacts and creates auto reminders...." Peer review by Verified Reviewer, Hospital & Health Care |
| creating contact list |
4.75/5 ★ |
"...Keeping abreast of contact interactions and creating calls to action based on automatic and informational triggers that allow us to act upon...." Peer review by Ivan G, CEO, Marketing and Advertising |
| Lead Tracking |
4.86/5 ★ |
"...Keeping track of leads is important, Copper does this very well...." Peer review by Paul S, Founding Director, Accounting |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.86/5 ★ |
"...Email accounts for over 90% of all our customer interactions so the tight integration with gmail is sublime...." Peer review by David Z, Associate Broker, Real Estate |
|
| engaging and following up |
4.86/5 ★ |
| Contact List Management with E-Mail |
4.41/5 ★ |
"...Copper has done a great job of being an all-in-one place for us to store our contact information for client and help us visualize the opportunities we have at hand...." Peer review by Mara G, Real Estate Sales Operations Manager |
|
| contacts history |
4.41/5 ★ |
| tracking contacts |
4.41/5 ★ |
| creating contact list |
4.41/5 ★ |
| Lead Tracking |
4.86/5 ★ |
"...Keeping track of leads is important, Copper does this very well...." Peer review by Paul S, Founding Director, Accounting |
|
61+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4717 insights from peers and experts to help you assess how these Copper use cases fit your CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
|
We changed a lot: people's roles, how we handle new opportunities... Adding in CRM has allowed us to execute that efficiently and with a high level of communication across our sales team. Testimonial By Matt Horton |
|
Everything we tried out had the potential for errors. Emails were getting lost and not counted. There was even one solution that had an accidental data wipe when we were using them. We lost a huge chunk of information that was vital to our company. Testimonial By Mariah Nimmich |
|
Customers’ expectation for how to engage with the physical world is accelerating rapidly. So we think of the retail experience in a very data-driven manner—similar to that of an online session. Just like the web optimizes the conversion funnel, we find unique moments in the physical store where we ...can use technology to remove friction. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Matt Horton the Director of Sales and Business Development Tank Connection |
We changed a lot: people's roles, how we handle new opportunities... Adding in CRM has allowed us to execute that efficiently and with a high level of communication across our sales team. Testimonial By Matt Horton |
|
Mariah Nimmich Director of PR & Private Label Manager Bulu Box |
Everything we tried out had the potential for errors. Emails were getting lost and not counted. There was even one solution that had an accidental data wipe when we were using them. We lost a huge chunk of information that was vital to our company. Testimonial By Mariah Nimmich |
|
Healey Cypher Founder and CEO Zivelo |
Customers’ expectation for how to engage with the physical world is accelerating rapidly. So we think of the retail experience in a very data-driven manner—similar to that of an online session. Just like the web optimizes the conversion funnel, we find unique moments in the physical store where we ...can use technology to remove friction. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study OneSupportRead More |
|
Case Study SwingSearchRead More |
|
Case Study RealiRead More |
Frequently Asked Questions(FAQ)
for Copper
What is Copper?
What is Copper used for?
What are the top features of Copper?
Who uses Copper?
What are Copper alternatives?
Where is Copper located?
Popular Business Setting
for Copper
Top Industries
- Information Technology and Services
- Financial Services
- Management Consulting
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Copper to Enhance customer relationships and Acquire customers
Copper Alternatives
Peer and Expert Opinion on Features
for Copper
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (114) |
| Recording | Read Reviews (85) |
| Dashboard | Read Reviews (59) |
| Alerts: popups & Notifications | Read Reviews (45) |
| Templates | Read Reviews (37) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (114) |
| Recording | Read Reviews (85) |
| Dashboard | Read Reviews (59) |
| Alerts: popups & Notifications | Read Reviews (45) |
| Templates | Read Reviews (37) |
IT and Other Capabilities
for Copper
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (568) |
| Data Export | Read Reviews (232) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (568) |
| Data Export | Read Reviews (232) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (38) |
| Phone Support | Read Reviews (61) |
| 24/7 Support | Read Reviews (441) |
| Email Support | Read Reviews (37) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (38) |
| Phone Support | Read Reviews (61) |
| 24/7 Support | Read Reviews (441) |
| Email Support | Read Reviews (37) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (80) |
| Custom Reports | Read Reviews (521) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (80) |
| Custom Reports | Read Reviews (521) |
Software Failure Risk Guidance
?for Copper
Overall Risk Meter
Top Failure Risks for Copper
Vendor Profile Details
Company Name
Copper Inc
Company Website
https://www.copper.com/HQ Location
301 Howard St, San Francisco, California US
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