ClickUp: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: ClickUp
Brand: ClickUp
Rating: 4.71 (7051 reviews)

4.71 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(7051)

One app to replace tasks, docs, chat, goals, & more

AI Powered

ClickUp Overview

ClickUp addresses the challenge of fragmented work management by consolidating essential tools into a single platform. It integrates tasks, documents, goals, and chat to streamline workflows and enhance productivity. This all-in-one solution reduces the need for multiple applications, allowing teams to manage projects more efficiently. ClickUp's smart tools and AI capabilities facilitate faster task completion and improved collaboration. By offering a centralized workspace, it simplifies project management and supports teams in achieving their objectives more effectively.

Use Cases

Customers recommend Workflow Management, Collaboration, Onboarding, as the business use cases that they have been most satisfied with while using ClickUp.

Other use cases:

Engagement Management
Communication Management
Products & Pricelist Management
Helpdesk Management
Campaign Management
Generation Of New Leads
Knowledge Management

See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using ClickUp.

Other priorities:

Enhance Customer Relationships
Launch New Products
Increase Sales & Revenue
Improve Visibility
Scale Best Practices
Improve Efficiency
Enter New Markets Internationally Or Locally
Establish Thought Leadership
Improve Navigation

See all business priorities See less business priorities

ClickUp Use-Cases and Business Priorities: Customer Satisfaction Data

ClickUp's features include Personalization, Alerts: Popups & Notifications, Templates, etc. and ClickUp support capabilities include Email Support, Phone Support, 24/7 Support, etc. also ClickUp analytics capabilities include Analytics, and Custom Reports.

Reviews

"...This has reduced problems and increased communication and follow-up...." Peer review by Jackson H, Supply Chain Strategist

ClickUp, Prism PPM (formerly WorkOtter), Less Annoying CRM, TeamGantt, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ClickUp aims to boost productivity by consolidating tasks, docs, goals, and chat into one app. Their mission is to replace multiple tools with a single solution.

Popular Business Setting

for ClickUp

Top Industries

Marketing and Advertising
Information Technology and Services
Computer Software

Popular in

Small Business
Mid Market
Enterprise

ClickUp is popular in Marketing And Advertising, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

ClickUp Customer wins, Customer success stories, Case studies

What benefits does ClickUp offer for Workflow Management?

ClickUp allows users to manage workflow in a customized way, fitting the needs of diverse teams and individuals. It provides a range of features for organizing tasks, tracking time, and integrating with other applications. ClickUp lacks pre-made templates to help users quickly set up workflows for specific project types.

"...Flexible enough that I can use to manage a mobile app feature backlog, backend development workflow (scrum), mobile app development workflow (waterfall), and project statuses for stakeholders...." Peer review by Adam B, Director, Mobile Product Development

Read Reviews

What Are the key features of ClickUp for Collaboration?

ClickUp enables team members to collaborate on projects and tasks. It provides tools for task assignment, status tracking, and communication. ClickUp also offers various views, including Gantt charts and boards, for managing projects and sharing progress with clients. While ClickUp offers collaboration features, it currently lacks a collaborative way to share requirements matrices.

"...The collaboration features are super rich and makes it easy to work with our teams...." Peer review by Yarty K., CEO, Computer Software

Read Reviews

What makes ClickUp ideal for Onboarding?

ClickUp provides a straightforward interface that enables easy onboarding for new team members. The application allows for customization to suit different workflows. ClickUp may require some initial guidance for users to fully understand its capabilities.

"...Other project management tools that we explored (Asana, Monday.com, Basecamp, and Airtable being some of them) generally faced opposition from our development team because they didn't seamlessly integrate with Bitbucket/Github and lacked detailed features that'd allow them to accommodate it to agile/scrum flows...." Peer review by Hannah K., COO, Computer Software

Read Reviews

How does ClickUp facilitate Engagement Management?

Clickup helps users manage their projects by assigning tasks and tracking progress. The platform encourages accountability by monitoring task completion and facilitating follow-up. Clickup lacks threaded conversations, making it difficult to engage in extended discussions.

"...Timely Gain complete transparency between your project management and task coordination in ClickUp with automatic time tracking from Timely! ..." Integrations

Read Reviews

How can ClickUp optimize your Communication Management Workflow?

ClickUp facilitates communication and project management for teams. It allows users to assign tasks, track progress, and collaborate with colleagues. However, ClickUp can sometimes send unnecessary emails and automatically publishes comments when the enter key is pressed.

"...Add Comments and Attachments Via Email Send or forward emails into your ClickUp tasks...." Typeform Integration with ClickUp

Read Reviews

11 buyers and buying teams have used Cuspera to assess how well ClickUp solved their Project Management needs. Cuspera uses 7051 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

ClickUp Release 3.18

Frequently Asked Questions(FAQ)

for ClickUp

What is ClickUp?

ClickUp is a customizable productivity platform that replaces other workplace apps for all users and all departments in an organization. It offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

ClickUp gives flexibility and control to organize everything from small teams to enterprise companies. It helps to tackle work from any angle with 15+ powerful views. Easily customized to manage any type of project, no code or add-ons required. Collaborate on product ideas, document bugs, or jot down meeting minutes with ClickUp Docs. Edit in real-time and keep everyone up-to-date with a visual knowledge base. Set goals, track progress, and manage resources more effectively with powerful reporting features along with Global Time Tracking, Time Estimates, and time Reporting.

Some of its features include creating tasks for anything in ClickUp, customized project management, viewing tasks in Google sheets, sending and receiving emails directly within ClickUp, scheduling the team and syncing in real-time with Google, Outlook and Apple. Goal tracking, time tracking and more.

What is ClickUp used for?

ClickUp is a Project Management Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Workflow Management, Collaboration and Onboarding .