About Microsoft Teams
Microsoft Team is a hub for teamwork that helps to invite everyone working with to chat, meet, call, and collaborate all in one place, from anywhere. It helps to improve internal communications and acquire customers.
Microsoft Team features include transforming online meetings, voice and video calling, instant messaging, working remotely, and document collaboration into a single integrated app and many more.
It also includes key security and privacy features like meeting options, recording consent, Channel moderation and controls, multi-factor authentication, and much more.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Microsoft Teams solves your Team Collaboration needs.
Business Priorities
Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using Microsoft Teams.
Use Cases
Peers recommend Collaboration , Conference Call Management , Communication Management , as the business use cases that they have been most satisfied while using Microsoft Teams.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Offline, Video, Chat and Phone Calls |
4.47/5 ★ |
"...It is used for meetings and screen shares for training and troubleshooting purposes as well as our primary business phone...." Peer review by Scott Honeycutt, Platforms Engineer, HCA |
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.28/5 ★ |
"...I have various options to help clients either via the chat or make conference calls from any device...." Peer review by Emma Z., Customer service officer , Financial Services |
| Communication Management with E-Mail, Chat, Phone Calls and Skype |
4.15/5 ★ |
"...When you can do video call, messaging, manage your files and documents, do the report tracking...." Peer review by Angelica A, Senior Campaigns Management Associate, Financial Services |
| sending & publishing communications |
4.01/5 ★ |
|
| tracking & monitoring communications |
4.76/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Offline, Video, Chat and Phone Calls |
4.47/5 ★ |
"...It is used for meetings and screen shares for training and troubleshooting purposes as well as our primary business phone...." Peer review by Scott Honeycutt, Platforms Engineer, HCA |
|
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.28/5 ★ |
"...I have various options to help clients either via the chat or make conference calls from any device...." Peer review by Emma Z., Customer service officer , Financial Services |
|
| Communication Management with E-Mail, Chat, Phone Calls and Skype |
4.15/5 ★ |
"...When you can do video call, messaging, manage your files and documents, do the report tracking...." Peer review by Angelica A, Senior Campaigns Management Associate, Financial Services |
|
| sending & publishing communications |
4.15/5 ★ |
| tracking & monitoring communications |
4.15/5 ★ |
89+ more Business Use Cases
Our AI advisor, Wyz, harnessed 84010 insights from peers and experts to help you assess how these Microsoft Teams use cases fit your Team Collaboration needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
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Case Study SuffolkRead More |
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Case Study PayPalRead More |
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Case Study The Little Potato CompanyRead More |
Popular Business Setting
for Microsoft Teams
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Microsoft Teams to Improve internal communications and Scale best practices
Microsoft Teams Alternatives
Peer and Expert Opinion on Features
for Microsoft Teams
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (3529) |
| Recording | Read Reviews (1917) |
| Alerts: popups & Notifications | Read Reviews (1489) |
| bot | Read Reviews (382) |
| Templates | Read Reviews (328) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (3529) |
| Recording | Read Reviews (1917) |
| Alerts: popups & Notifications | Read Reviews (1489) |
| bot | Read Reviews (382) |
| Templates | Read Reviews (328) |
IT and Other Capabilities
for Microsoft Teams
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (7308) |
| Data Import | Read Reviews (8683) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (7308) |
| Data Import | Read Reviews (8683) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (759) |
| Email Support | Read Reviews (502) |
| Phone Support | Read Reviews (1636) |
| 24/7 Support | Read Reviews (6809) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (759) |
| Email Support | Read Reviews (502) |
| Phone Support | Read Reviews (1636) |
| 24/7 Support | Read Reviews (6809) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (187) |
| Analytics | Read Reviews (913) |
| Custom Reports | Read Reviews (3230) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (187) |
| Analytics | Read Reviews (913) |
| Custom Reports | Read Reviews (3230) |
Failure Risk Guidance Security Report
?for Microsoft Teams
Overall Risk Meter
Top Failure Risks for Microsoft Teams
Vendor Profile Details
HQ Location
Redmond, WA
Employees
10001+
Social
Financials
IPO
