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Microsoft Teams

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(141610 Reviews, Testimonials & Expert Opinions)
(141610 Reviews, Testimonials & Expert Opinions)

Collaboration software with Video conferencing, chat and call - more ways to be a team

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About Microsoft Teams

Microsoft Team is a hub for teamwork that helps to invite everyone working with to chat, meet, call, and collaborate all in one place, from anywhere. It helps to improve internal communications and acquire customers.

Microsoft Team features include transforming online meetings, voice and video calling, instant messaging, working remotely, and document collaboration into a single integrated app and many more.

It also includes key security and privacy features like meeting options, recording consent, Channel moderation and controls, multi-factor authentication, and much more.

Peer and Expert Opinions
for Microsoft Teams

Goals

Improve internal communications and Scale best practices are the most popular goals peers achieved using Microsoft Teams .

Other goals:

  • Improve digital and social presence
  • Enhance customer relationships
  • Manage risk
  • Acquire customers
  • Improve stakeholder relations
  • Launch new products
  • Improve ROI
  • Grow market share
  • Improve efficiency
  • Improve visibility
  • Enter new markets internationally or locally
  • Establish thought leadership
  • Increase sales & revenue
  • Improve consistency
  • Improve brand engagement
  • Improve navigation
  • Build brand awareness
  • Shorten ramp up time
  • Increase customer life time value
See all goals See less goals

Channels

It is the best suited for chat, phone calls, offline, channels.

Other channels:

  • video
  • Skype
  • trade shows
  • events
  • e-mail
  • mobile
  • on premises
  • website
  • point of sale
  • text SMS
  • mobile app
  • Slack
  • social media
  • user generated content
  • blogs
  • promotions
  • support groups
  • out of home
  • brochure
  • games
  • mass media
  • Whatsapp
  • omnichannel
  • radio
  • Twitter
  • newsletter
  • LinkedIn
  • Facebook
  • causes and charity
  • channel partners
  • display advertisement
  • television
  • movies
  • coupons
  • review sites
  • Amazon
  • Netflix
See all channels See less channels

Processes

Peers recommend collaboration, communication management, sales call management, as the business processes that they have been most satisfied while using Microsoft Teams .

Read Peer and Expert Experience for Business Use Cases

Collaboration With Offline and Chat and Video and Phone calls

Communication management With E mail and Chat and Phone calls and Skype

Sending & publishing communications With E mail and Chat and Phone calls and Skype

Tracking & monitoring communications With Phone calls and E mail

Sales call management With Phone calls and Chat and Skype and Video and Offline

Meeting management With Chat and Phone calls and Skype and Offline and Video

Call recording With Phone calls and Video and Chat and Offline and Skype

Call analytics With Phone calls and Chat and Skype

Call searching With Phone calls and Chat and Skype and Offline

Call transcription With Phone calls

Content management With Chat and Phone calls and Video

Content sharing With Chat and Phone calls and Video

Content curation With Offline

Content publishing With Chat and Promotions

Searching for content With Chat and Slack and E mail

Content tracking With E mail

Sales document management With Chat and Phone calls

Document sharing With Chat and Phone calls

Proposal & quote management With Offline and Phone calls and E mail

Contract management With Chat and Skype and Phone calls

Digital signature With E mail

Training & onboarding With Chat

Contact list management With Chat and Phone calls and Skype

Creating contact list With Chat and Phone calls and Offline

Contacts history With Chat and Skype and E mail

Tracking contacts With E mail and Chat and Skype and Phone calls

Engagement management With Chat

Engaging and following up With Chat

Engaging with scheduling & cadence With Chat and Support groups

Helpdesk management With Phone calls and Offline and Chat

Workflow management With Chat

Advertisement With Chat

Products & pricelist management

Knowledge management

Sharing knowledge With Chat

Creating knowledge base With Video and Phone calls

Social media management With Social media and Chat

Social media analytics With Chat and Phone calls

Scheduling post to social media With Social media and E mail and Out of home and Brochure

Engaging on social media With Social media and E mail and Out of home and Brochure

Groups management With Video and Offline and Phone calls

Coaching With Chat and Skype and Phone calls and Offline

Competitive intelligence With Chat and Video and Skype

Sales review & feedback

Customer feedback management With Chat and Skype

Measuring customer satisfaction With Phone calls and Chat and Skype

Generation of new leads With Phone calls

Product marketing With Chat and Skype

Business development With Chat and Skype and Website

Campaign management With Chat and Skype

Courses & assessment

Create learning path

Track learning progress With Offline

Touchpoint management With Chat and E mail and Phone calls and Slack

Channel management With Chat and E mail and Phone calls and Slack

Customer case management With Phone calls and Chat

License management

Lead qualification With Chat and Skype

Lead qualification: technographic With Phone calls and Chat and Skype

Lead qualification: demographic With Chat and E mail and Skype

Conversion management With E mail and Chat

Calendar management With Chat and E mail and Skype and Video and Phone calls and Offline

Lead engagement With Phone calls and Offline and E mail and Chat and Skype

Lead management With E mail

Playbook creation With Website

Community building With Phone calls

Trade show marketing With Offline and Trade shows

Subscription management

Rating and review management With Offline and Phone calls

Public relations

Channel marketing With Channel partners and Chat and Skype

Bundling of products

Telemarketing With Phone calls and Chat and Skype

Offer management With Chat and Skype

Membership management

Event management With Chat and Phone calls and E mail and Mass media

Category management With E mail and Chat

Performance management With Phone calls and Chat and Skype

Forecasting

Relationship management With User generated content and Blogs and Website

Follower management With Phone calls

Revenue cycle management With Phone calls

Partner marketing With User generated content and Blogs

Distribution management With Offline and E mail and On premises

Deal management With E mail

Opportunity management With Offline and Video and Events and Trade shows

Digital marketing With Chat and Social media

Upselling

Funnel analysis With Phone calls

Lifetime value management With Chat and Skype

Trust management With Video and Phone calls

Lead tracking

International marketing With Video

Account management With Mobile

Cause marketing With Offline and Causes and charity

Btl marketing With Mobile and Mobile app

Social media marketing With Social media and Chat and Slack

Pipeline management

Discount management With Promotions and Phone calls

Promotion management With Promotions and Phone calls

Lead analytics

See allless Activities

Popular Business Setting
for Microsoft Teams

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Microsoft Teams to Improve internal communications and Scale best practices

Verify if it works for you

IT and Other Capabilities
for Microsoft Teams

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

24/7 Support

Chat Support

Phone Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Microsoft Teams

First 5 Reports are Free

Vendor Profile Details

Company Name Microsoft
Year Founded 1975
HQ Location Redmond, WA
Employees 10001+
Social
Financials IPO