About Microsoft Teams

Microsoft Team is a hub for teamwork that helps to invite everyone working with to chat, meet, call, and collaborate all in one place, from anywhere. It helps to improve internal communications and acquire customers.

Microsoft Team features include transforming online meetings, voice and video calling, instant messaging, working remotely, and document collaboration into a single integrated app and many more.

It also includes key security and privacy features like meeting options, recording consent, Channel moderation and controls, multi-factor authentication, and much more.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Microsoft Teams solves your Team Collaboration needs.

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using Microsoft Teams.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Improve ROI
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Visibility
  • Establish Thought Leadership
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Improve Consistency
  • Improve Brand Engagement
  • Improve Navigation
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Conference Call Management , Communication Management , as the business use cases that they have been most satisfied while using Microsoft Teams.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Offline, Video, Chat and Phone Calls

4.47/5

Read Reviews (15177)

"...It is used for meetings and screen shares for training and troubleshooting purposes as well as our primary business phone...." Peer review by Scott Honeycutt, Platforms Engineer, HCA
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.28/5

Read Reviews (4719)

"...I have various options to help clients either via the chat or make conference calls from any device...." Peer review by Emma Z., Customer service officer , Financial Services
Communication Management with E-Mail, Chat, Phone Calls and Skype

4.15/5

Read Reviews (1798)

"...When you can do video call, messaging, manage your files and documents, do the report tracking...." Peer review by Angelica A, Senior Campaigns Management Associate, Financial Services
sending & publishing communications

4.01/5

Read Reviews (1407)

tracking & monitoring communications

4.76/5

Read Reviews (101)

PEER EXPERIENCES
Collaboration with Offline, Video, Chat and Phone Calls

4.47/5

Read Reviews (15177)

"...It is used for meetings and screen shares for training and troubleshooting purposes as well as our primary business phone...." Peer review by Scott Honeycutt, Platforms Engineer, HCA
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.28/5

Read Reviews (4719)

"...I have various options to help clients either via the chat or make conference calls from any device...." Peer review by Emma Z., Customer service officer , Financial Services
Communication Management with E-Mail, Chat, Phone Calls and Skype

4.15/5

Read Reviews (1798)

"...When you can do video call, messaging, manage your files and documents, do the report tracking...." Peer review by Angelica A, Senior Campaigns Management Associate, Financial Services
sending & publishing communications

4.15/5

Read Reviews (1407)

tracking & monitoring communications

4.15/5

Read Reviews (101)

89+ more Business Use Cases

Our AI advisor, Wyz, harnessed 84010 insights from peers and experts to help you assess how these Microsoft Teams use cases fit your Team Collaboration needs.

Case Studies

COMPANY CASE STUDIES
Case Study Suffolk

Suffolk builds safer jobsites and more efficient projects with Microsoft Teams

Read More
Case Study PayPal

PayPal enhances employee collaboration and reduces data silos with Microsoft Teams

Read More
Case Study The Little Potato Company

Advanced threat protection and identity management are no small potatoes for family-owned agriculture company

Read More

Popular Business Setting

for Microsoft Teams

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Microsoft Teams to Improve internal communications and Scale best practices

Peer and Expert Opinion on Features

for Microsoft Teams

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.57/5

Read Reviews (3529)
Recording

3.94/5

Read Reviews (1917)
Alerts: popups & Notifications

2.22/5

Read Reviews (1489)
bot

4.35/5

Read Reviews (382)
Templates

3.87/5

Read Reviews (328)
FEATURES RATINGS AND REVIEWS
Personalization

3.57/5

Read Reviews (3529)
Recording

3.94/5

Read Reviews (1917)
Alerts: popups & Notifications

2.22/5

Read Reviews (1489)
bot

4.35/5

Read Reviews (382)
Templates

3.87/5

Read Reviews (328)

IT and Other Capabilities

for Microsoft Teams

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.87/5

Read Reviews (7308)
Data Import

3.83/5

Read Reviews (8683)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.87/5

Read Reviews (7308)
Data Import

3.83/5

Read Reviews (8683)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.50/5

Read Reviews (759)
Email Support

4.28/5

Read Reviews (502)
Phone Support

4.27/5

Read Reviews (1636)
24/7 Support

3.52/5

Read Reviews (6809)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.50/5

Read Reviews (759)
Email Support

4.28/5

Read Reviews (502)
Phone Support

4.27/5

Read Reviews (1636)
24/7 Support

3.52/5

Read Reviews (6809)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (187)
Analytics

4.20/5

Read Reviews (913)
Custom Reports

3.82/5

Read Reviews (3230)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (187)
Analytics

4.20/5

Read Reviews (913)
Custom Reports

3.82/5

Read Reviews (3230)

Failure Risk Guidance Security Report

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for Microsoft Teams

Overall Risk Meter

Low Medium High

Top Failure Risks for Microsoft Teams

Vendor Profile Details

Company Name

Microsoft

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO